1 00:00:00,360 --> 00:00:01,080 Speaker 1: Ron Anium. 2 00:00:01,200 --> 00:00:03,199 Speaker 2: Some weeks at the shop, you just say to yourself, 3 00:00:03,279 --> 00:00:05,480 Speaker 2: how did I get into this situation? It started out 4 00:00:05,519 --> 00:00:08,960 Speaker 2: wanting to work on cars, and now it's just snowballed downhill. 5 00:00:09,000 --> 00:00:25,560 Speaker 1: Come the car Doctor. This noise is bothersome, and this. 6 00:00:25,520 --> 00:00:28,520 Speaker 2: Noise puts you one brick away from going What am 7 00:00:28,560 --> 00:00:29,600 Speaker 2: I driving this thing for? 8 00:00:29,920 --> 00:00:31,800 Speaker 3: If anything else goes wrong with it? 9 00:00:31,880 --> 00:00:34,800 Speaker 4: Welcome to the radio home of ron An Aiuan, the 10 00:00:34,880 --> 00:00:38,320 Speaker 4: Car Doctor. Since nineteen ninety one, this is where car 11 00:00:38,400 --> 00:00:42,120 Speaker 4: owners the world overturned to for their definitive opinion on 12 00:00:42,240 --> 00:00:45,960 Speaker 4: automotive repair. If your mechanics giving you a busy signal, 13 00:00:46,120 --> 00:00:47,960 Speaker 4: pick up the phone and call in. 14 00:00:48,280 --> 00:00:50,320 Speaker 1: The garage doors are open. 15 00:00:50,200 --> 00:00:52,159 Speaker 2: But I am here to take your calls at eight 16 00:00:52,240 --> 00:00:53,840 Speaker 2: five five five six ninety. 17 00:00:53,640 --> 00:00:55,400 Speaker 1: Nine hundred and now he. 18 00:00:57,920 --> 00:01:02,000 Speaker 2: Ronnie, I want to talk to you about how attached 19 00:01:02,240 --> 00:01:05,080 Speaker 2: to cars you really are and you may not realize it. 20 00:01:05,080 --> 00:01:07,400 Speaker 2: Hello and welcome Ronin Aenie and the Car Doctor. Eight 21 00:01:07,440 --> 00:01:09,640 Speaker 2: five five five six zero nine nine zero zero is 22 00:01:09,640 --> 00:01:11,360 Speaker 2: the Car Doctor's phone number. Get in and talk to me. 23 00:01:11,520 --> 00:01:13,640 Speaker 2: You got a car problem, car question, whatever it might be, 24 00:01:14,120 --> 00:01:16,160 Speaker 2: and together we'll solve it. I'll explain it to you 25 00:01:16,200 --> 00:01:18,720 Speaker 2: in a simple, easy to understand and manner and you 26 00:01:18,800 --> 00:01:21,840 Speaker 2: can get your car back on the road, talk to 27 00:01:21,880 --> 00:01:23,840 Speaker 2: your mechanic if you've got a problem, this is the 28 00:01:23,840 --> 00:01:27,800 Speaker 2: place to come. Card doctorshow dot com is our website. 29 00:01:27,840 --> 00:01:29,640 Speaker 2: You can also find more information there as far as 30 00:01:29,640 --> 00:01:32,920 Speaker 2: affiliates tuning dot com and there's also a podcast to 31 00:01:32,959 --> 00:01:36,920 Speaker 2: download via Iheartanunes dot com. I want to show you 32 00:01:36,959 --> 00:01:38,200 Speaker 2: how attached to your car you are. 33 00:01:38,520 --> 00:01:39,880 Speaker 3: Maybe you don't even realize it. 34 00:01:41,360 --> 00:01:43,440 Speaker 2: We had a customer walk into the shop this week. 35 00:01:44,000 --> 00:01:49,320 Speaker 2: Two thousand and five is Suzu is Suzu hasn't been 36 00:01:49,320 --> 00:01:51,320 Speaker 2: made in this or sold in this country since two 37 00:01:51,360 --> 00:01:52,120 Speaker 2: thousand and nine. 38 00:01:52,160 --> 00:01:53,400 Speaker 3: That's when they left the market. 39 00:01:54,000 --> 00:01:57,320 Speaker 2: So here's a gentleman driving a car that's six and 40 00:01:57,320 --> 00:02:00,320 Speaker 2: a half, almost seven model years from last p duction 41 00:02:01,120 --> 00:02:05,559 Speaker 2: and ten years in terms of Jim looking for replacement parts. 42 00:02:06,440 --> 00:02:08,560 Speaker 2: It seems he's been driving this car for three years now. 43 00:02:08,639 --> 00:02:10,840 Speaker 2: Check engine light's been on, and the last mechanic he 44 00:02:10,880 --> 00:02:11,200 Speaker 2: took it. 45 00:02:11,120 --> 00:02:12,120 Speaker 3: To two years ago. 46 00:02:12,600 --> 00:02:15,000 Speaker 2: Somehow finailed it through inspection, and I kind of think 47 00:02:15,040 --> 00:02:17,200 Speaker 2: I know what he did. He probably cleared the codes, 48 00:02:17,280 --> 00:02:20,200 Speaker 2: ran it until the monitors were complete and he got 49 00:02:20,280 --> 00:02:22,079 Speaker 2: enough of him to run and he was able to 50 00:02:22,120 --> 00:02:23,760 Speaker 2: take it to State inspection in New Jersey. 51 00:02:23,800 --> 00:02:24,640 Speaker 3: Yeah, it's a workaround. 52 00:02:24,680 --> 00:02:26,720 Speaker 2: You can shoot the system and it happens. 53 00:02:26,760 --> 00:02:27,720 Speaker 3: It works. 54 00:02:28,200 --> 00:02:29,840 Speaker 2: You know, you have to ask yourself how many cars 55 00:02:29,840 --> 00:02:32,560 Speaker 2: are passing on one monitor only? And that's the case 56 00:02:32,560 --> 00:02:35,120 Speaker 2: where this worked and it got him through. So he's 57 00:02:35,160 --> 00:02:37,639 Speaker 2: been driving around, in my opinion, educated guests with a 58 00:02:37,720 --> 00:02:40,200 Speaker 2: check engine light on for another two years and now 59 00:02:40,240 --> 00:02:43,040 Speaker 2: he wants it fixed. So he came in and he 60 00:02:43,080 --> 00:02:45,600 Speaker 2: wants to have the conversation at the counter. Hey, you know, 61 00:02:45,600 --> 00:02:48,960 Speaker 2: what can you do for me? Easy answer, not much, 62 00:02:49,800 --> 00:02:53,839 Speaker 2: reason being can't get parts. And I ran the drill 63 00:02:53,919 --> 00:02:55,919 Speaker 2: through with him and I explained to him, you know, 64 00:02:55,960 --> 00:02:57,520 Speaker 2: if I want to go buy a Suzu parts, I 65 00:02:57,560 --> 00:03:00,399 Speaker 2: have to find an Asuzu dealer, which you know, that's 66 00:03:00,480 --> 00:03:04,079 Speaker 2: like hoping there's signs of intelligence in Washington and you've 67 00:03:04,080 --> 00:03:08,360 Speaker 2: got to look for that and from that point go down, 68 00:03:08,560 --> 00:03:11,800 Speaker 2: pay for the parts, wait for the parts to show up. 69 00:03:11,840 --> 00:03:13,359 Speaker 2: You can't say, well, I paid for it Monday, I 70 00:03:13,400 --> 00:03:15,359 Speaker 2: expected to be here Wednesday. When they get here, they 71 00:03:15,400 --> 00:03:18,000 Speaker 2: get here, and then hopefully when you go down and 72 00:03:18,040 --> 00:03:19,440 Speaker 2: you pay for those parts, or you pick up those 73 00:03:19,440 --> 00:03:23,680 Speaker 2: parts you paid for they're right, and if they're not, well, 74 00:03:24,280 --> 00:03:26,679 Speaker 2: you can try again. Just get your check book out, 75 00:03:26,680 --> 00:03:29,360 Speaker 2: pay for some more parts, order some more parts, and 76 00:03:29,800 --> 00:03:34,360 Speaker 2: maybe it'll work. That's that's the worst case scenario. Well, 77 00:03:34,360 --> 00:03:36,320 Speaker 2: I don't know if that's the worst or best case scenario, 78 00:03:36,440 --> 00:03:37,840 Speaker 2: because then the other side of that is if you 79 00:03:37,880 --> 00:03:40,360 Speaker 2: put the parts on and they don't fit, don't work, 80 00:03:40,840 --> 00:03:43,320 Speaker 2: or they require any kind of a warranty six months 81 00:03:43,360 --> 00:03:45,680 Speaker 2: to a year down the line, huh huh, there are 82 00:03:45,720 --> 00:03:48,760 Speaker 2: any And I explained all this to him, just like 83 00:03:48,760 --> 00:03:50,520 Speaker 2: I'm explaining it to you. And I looked at him 84 00:03:50,560 --> 00:03:52,480 Speaker 2: and I said, why would anybody want to work on that? 85 00:03:53,880 --> 00:03:55,360 Speaker 2: And he looked at me and he said, but what 86 00:03:55,400 --> 00:03:56,880 Speaker 2: am I going to do with the car? It runs 87 00:03:56,920 --> 00:04:00,760 Speaker 2: perfectly otherwise? Well, first of all, so we're all on 88 00:04:00,800 --> 00:04:03,040 Speaker 2: the same playing field. Any car driving around with a 89 00:04:03,120 --> 00:04:05,240 Speaker 2: check engine light for the last two years is not perfect. 90 00:04:05,360 --> 00:04:09,080 Speaker 2: Believe me, Manufacturers didn't design cars for check engine lights 91 00:04:09,080 --> 00:04:12,040 Speaker 2: to be on and go. It's just a it's a 92 00:04:12,040 --> 00:04:16,279 Speaker 2: flaw in the system. It's not necessary manufacturers designed cars 93 00:04:16,279 --> 00:04:18,920 Speaker 2: to operate is designed and required by the limits of 94 00:04:18,960 --> 00:04:20,800 Speaker 2: the law, because it's all about the law in terms 95 00:04:20,800 --> 00:04:23,839 Speaker 2: of how an onomobile is created to meet a mission's requirements. 96 00:04:24,560 --> 00:04:26,279 Speaker 2: And explained to him, I said, yeah, but what else 97 00:04:26,279 --> 00:04:28,480 Speaker 2: are you going to do with it? You're driving something 98 00:04:28,560 --> 00:04:31,599 Speaker 2: you can't get parts for. You're in the same boat 99 00:04:31,800 --> 00:04:36,159 Speaker 2: as Saturn owners. You're in the same boat as SAB owners, 100 00:04:37,000 --> 00:04:39,600 Speaker 2: and so many other car companies that just in the 101 00:04:39,680 --> 00:04:43,760 Speaker 2: last five years have gone out of business. Now you 102 00:04:43,800 --> 00:04:45,520 Speaker 2: can make the argument, yeah, you can get parts for 103 00:04:45,560 --> 00:04:47,400 Speaker 2: a SOB, you can get parts for a Saturn. Good 104 00:04:47,480 --> 00:04:49,720 Speaker 2: luck with that, especially when you want to expect them 105 00:04:49,720 --> 00:04:52,359 Speaker 2: on a regular, steady basis. It becomes much more difficult 106 00:04:52,480 --> 00:04:56,719 Speaker 2: over time. And I've thought about this and I said, 107 00:04:57,960 --> 00:05:02,400 Speaker 2: yet people will stand by Asuzu and just want to 108 00:05:02,400 --> 00:05:05,640 Speaker 2: continue to drive it, whereas I, well, I would have 109 00:05:05,720 --> 00:05:07,400 Speaker 2: just gotten rid of it because I figured by now 110 00:05:07,480 --> 00:05:08,680 Speaker 2: Joe Asusu was lying to me. 111 00:05:08,720 --> 00:05:09,120 Speaker 3: Anyway. 112 00:05:09,360 --> 00:05:12,600 Speaker 2: Remember Joe Asusu in the TV commercials, Yeah, go Joe Asusu? 113 00:05:13,200 --> 00:05:16,280 Speaker 2: Where's he now? So Joe's lying on the beach somewhere, 114 00:05:16,320 --> 00:05:20,599 Speaker 2: retired because the company's out of business. And I thought 115 00:05:20,600 --> 00:05:26,039 Speaker 2: about Volkswagen this week, and I said, Volkswagen, who got 116 00:05:26,080 --> 00:05:28,400 Speaker 2: caught with their hand not only in the cookie jar. 117 00:05:28,680 --> 00:05:31,240 Speaker 2: They swiped the cookie jar, convinced this there were still 118 00:05:31,279 --> 00:05:33,480 Speaker 2: cookies there. Hell, they convinced this, there was still a. 119 00:05:33,400 --> 00:05:34,279 Speaker 3: Cookie jar there. 120 00:05:35,839 --> 00:05:39,800 Speaker 2: And people are still standing by Volkswagon, going, I love 121 00:05:39,800 --> 00:05:43,600 Speaker 2: my Volkswagon. Really, you love a car that pollutes more 122 00:05:43,680 --> 00:05:46,719 Speaker 2: than legally allowed so many times, so much of a 123 00:05:46,760 --> 00:05:49,800 Speaker 2: percentage more, and yet you're still going to stand behind it. 124 00:05:51,320 --> 00:05:53,040 Speaker 3: And that led me to believe. 125 00:05:54,200 --> 00:05:58,839 Speaker 2: That you're all just emotionally attached to cars without realizing it, 126 00:05:58,920 --> 00:06:02,800 Speaker 2: that emotions still play such a big part in an automobile. 127 00:06:04,520 --> 00:06:08,400 Speaker 2: And yet you talk to anybody that's driving a Toyota 128 00:06:08,400 --> 00:06:10,719 Speaker 2: today and you ask him what were they driving before this, 129 00:06:10,800 --> 00:06:13,440 Speaker 2: and they said, well, I had an eighty two Buick 130 00:06:13,480 --> 00:06:15,039 Speaker 2: park EV and you can just put your hand up 131 00:06:15,080 --> 00:06:17,680 Speaker 2: and go stop right there. I know the rest of 132 00:06:17,720 --> 00:06:21,880 Speaker 2: the story because that eighty two Buick park have had 133 00:06:21,880 --> 00:06:24,520 Speaker 2: a transmission problem and it was fixed three times, and 134 00:06:24,600 --> 00:06:27,320 Speaker 2: because General Motors didn't make torque converters right I think 135 00:06:27,360 --> 00:06:29,640 Speaker 2: for five or ten years. It seems like they had 136 00:06:29,680 --> 00:06:32,920 Speaker 2: all kinds of problems in the eighties with transmissions that 137 00:06:33,640 --> 00:06:37,000 Speaker 2: nobody wants to go back to GM, and I'm not 138 00:06:37,040 --> 00:06:39,520 Speaker 2: saying you should. I'm just saying that it seems like 139 00:06:39,640 --> 00:06:43,039 Speaker 2: we hold grudges against some companies regardless they just can't 140 00:06:43,040 --> 00:06:45,640 Speaker 2: get out of the doghouse, and others we put on 141 00:06:45,680 --> 00:06:49,120 Speaker 2: a platform. And the only logical conclusion I can come to. 142 00:06:49,240 --> 00:06:50,560 Speaker 3: Is it's emotion. 143 00:06:51,120 --> 00:06:53,760 Speaker 2: It's got to be emotion because it's not clear cut thinking. 144 00:06:54,720 --> 00:06:56,800 Speaker 2: The guy at the Isuzuo ended up saying to me, hey, 145 00:06:56,839 --> 00:06:58,440 Speaker 2: you know, I guess I gotta go find a mechanic 146 00:06:58,480 --> 00:06:59,120 Speaker 2: that can work on it. 147 00:06:59,160 --> 00:07:00,560 Speaker 3: And I said, well, I work on it. 148 00:07:00,640 --> 00:07:03,159 Speaker 2: I just can't get parts, and if you get me parts, 149 00:07:03,200 --> 00:07:05,360 Speaker 2: I'll be glad to fix it because I've actually got dealer. 150 00:07:05,200 --> 00:07:07,359 Speaker 3: Level scan tool for NASUSU. I don't know why. 151 00:07:07,839 --> 00:07:09,160 Speaker 2: I think it kind of snuck by me and I 152 00:07:09,200 --> 00:07:10,480 Speaker 2: figured out I might as well have one of these 153 00:07:10,480 --> 00:07:13,080 Speaker 2: two collect all six. You know, he who goes to 154 00:07:13,080 --> 00:07:17,560 Speaker 2: the grave with the most toys wins. But the reality 155 00:07:17,600 --> 00:07:21,560 Speaker 2: of all this and my point, all cars have a 156 00:07:21,560 --> 00:07:26,200 Speaker 2: finite life, and at some point you may not have 157 00:07:26,240 --> 00:07:28,880 Speaker 2: an option of when to give up the car. The 158 00:07:29,000 --> 00:07:33,080 Speaker 2: manufacturer of that vehicle may make that decision for you, 159 00:07:34,680 --> 00:07:37,400 Speaker 2: and it's just as dangerous as when a mechanic says 160 00:07:37,400 --> 00:07:39,720 Speaker 2: to you, hey, this car is a big pit. We're 161 00:07:39,760 --> 00:07:41,640 Speaker 2: going to throw money in and you go, nope, I 162 00:07:41,680 --> 00:07:45,320 Speaker 2: want to fix it. That's just as dangerous as when 163 00:07:45,320 --> 00:07:47,760 Speaker 2: a car company says we're no longer going to sell 164 00:07:47,760 --> 00:07:51,040 Speaker 2: cars here in the States for whatever reason, and parts 165 00:07:51,040 --> 00:07:53,400 Speaker 2: are only going to be available on a limited basis. 166 00:07:53,920 --> 00:07:57,000 Speaker 2: That's the time to head for the door, folks and run, 167 00:07:57,280 --> 00:07:59,880 Speaker 2: don't walk Hello and welcome ronin any in the car 168 00:08:00,000 --> 00:08:02,360 Speaker 2: doctor phone numbers eight five, five five six zero nine 169 00:08:02,480 --> 00:08:04,800 Speaker 2: nine zero zero to take your calls and answer your questions. 170 00:08:05,120 --> 00:08:07,200 Speaker 2: Some real life look from the repair shop. That's how 171 00:08:07,200 --> 00:08:09,520 Speaker 2: I see it. I'm sorry, I'm not trying to insult anybody, 172 00:08:09,520 --> 00:08:12,040 Speaker 2: but you know what you got to face reality. Cars 173 00:08:12,040 --> 00:08:17,400 Speaker 2: today have really become a consumable commodity. They're just giant 174 00:08:17,440 --> 00:08:20,240 Speaker 2: toasters and some of them have more wheels on them, 175 00:08:20,240 --> 00:08:22,480 Speaker 2: more electronics on them than others. But they're just giant 176 00:08:22,480 --> 00:08:25,000 Speaker 2: appliances that you're going to start throwing away on a 177 00:08:25,000 --> 00:08:27,880 Speaker 2: regular basis. And we can see the handwriting on the 178 00:08:27,880 --> 00:08:29,960 Speaker 2: wall as far as where all this is going down. 179 00:08:30,000 --> 00:08:31,480 Speaker 2: Around the bottom of the hour, we're going to talk 180 00:08:31,520 --> 00:08:34,120 Speaker 2: to the folks from All Data, some new information about 181 00:08:34,120 --> 00:08:36,120 Speaker 2: what all data brings to the marketplace, as far as 182 00:08:36,160 --> 00:08:38,920 Speaker 2: information for both you to do it yourself or the 183 00:08:38,960 --> 00:08:40,959 Speaker 2: consumer that maybe owns a vehicle you're looking for a 184 00:08:41,000 --> 00:08:43,800 Speaker 2: way to get access to technical service bulletins and things 185 00:08:43,880 --> 00:08:44,200 Speaker 2: like that. 186 00:08:44,600 --> 00:08:45,480 Speaker 3: We'll be talking to them. 187 00:08:45,480 --> 00:08:48,000 Speaker 2: We are giving away and O'Reilly Oda Part's fifty dollars 188 00:08:48,040 --> 00:08:50,079 Speaker 2: gift card this hour. We tried to do it last hour. 189 00:08:50,240 --> 00:08:51,680 Speaker 2: We just plumb ran out of time, there was so 190 00:08:51,760 --> 00:08:54,320 Speaker 2: much going on. We will do that this hour. Fast 191 00:08:54,400 --> 00:08:56,160 Speaker 2: Harry is shaking his head. He is the judge in this, 192 00:08:56,679 --> 00:08:58,840 Speaker 2: so we'll leave that up to him. Decision of the 193 00:08:58,960 --> 00:09:01,160 Speaker 2: judge's finals. It's the fast Harry. When you give him 194 00:09:01,160 --> 00:09:03,680 Speaker 2: a call, the phone numbers eight five five five six 195 00:09:03,800 --> 00:09:06,440 Speaker 2: zero nine nine zero zero. I'm running any in the 196 00:09:06,440 --> 00:09:08,319 Speaker 2: car doctor, and we'll be back right after this. 197 00:09:25,120 --> 00:09:26,240 Speaker 1: On the front of the streets. 198 00:09:26,240 --> 00:09:28,600 Speaker 3: You're in the mica side. 199 00:09:37,600 --> 00:09:39,600 Speaker 2: Welcome back, run an aiding in the car doctor rolling 200 00:09:39,640 --> 00:09:41,520 Speaker 2: along this hour at eight five five five six zero 201 00:09:41,679 --> 00:09:43,760 Speaker 2: nine nine zero zero. Keep in mind we're giving away 202 00:09:43,800 --> 00:09:46,160 Speaker 2: in a fifty dollars gift card for O'Reilly oda parts 203 00:09:46,559 --> 00:09:48,640 Speaker 2: this hour. Good for anything in O'Reilly and when you're 204 00:09:48,640 --> 00:09:52,200 Speaker 2: thinking about getting your vehicle shaped up Alreilly Auto Parts, 205 00:09:52,200 --> 00:09:53,960 Speaker 2: I should say, when you're thinking about getting your vehicle 206 00:09:54,000 --> 00:09:57,280 Speaker 2: shaped up, remember that's the place to go for battery shocks, 207 00:09:57,360 --> 00:10:00,920 Speaker 2: tires or not tires, battery shocks, and all sorts of 208 00:10:00,960 --> 00:10:03,840 Speaker 2: maintenance items for your vehicle from all points in between. 209 00:10:03,960 --> 00:10:06,080 Speaker 2: Let's go over and talk to Evan in Maine, two 210 00:10:06,080 --> 00:10:09,439 Speaker 2: thousand and seven Mercury Mountaineer and see what's going on here? 211 00:10:09,440 --> 00:10:10,400 Speaker 3: Hey Evan, what's going on? 212 00:10:11,640 --> 00:10:12,040 Speaker 5: Not much? 213 00:10:12,120 --> 00:10:12,280 Speaker 6: Ron? 214 00:10:12,320 --> 00:10:13,000 Speaker 3: How are you all right? 215 00:10:13,000 --> 00:10:13,160 Speaker 2: Sir? 216 00:10:13,160 --> 00:10:13,800 Speaker 3: How can I help you? 217 00:10:15,200 --> 00:10:18,760 Speaker 5: Well? I have an seven Mercury Mountaineer, and every morning, 218 00:10:18,800 --> 00:10:21,640 Speaker 5: after stopping for my morning coffee, about a minute later, 219 00:10:21,679 --> 00:10:24,960 Speaker 5: I noticed my coolant temperature skyrockets for about ten to 220 00:10:24,960 --> 00:10:29,600 Speaker 5: fifteen seconds, and then it returns back to normal and 221 00:10:29,600 --> 00:10:30,200 Speaker 5: I'm on my way. 222 00:10:30,360 --> 00:10:34,560 Speaker 2: Okay, So you know a couple of things. You know, 223 00:10:34,600 --> 00:10:38,280 Speaker 2: when you see this happen, You're parked, and its spikes 224 00:10:38,720 --> 00:10:40,080 Speaker 2: and then it comes back to normal. 225 00:10:41,679 --> 00:10:45,160 Speaker 5: No, it's fine. When I'm parked and I take off, 226 00:10:45,400 --> 00:10:50,440 Speaker 5: and about half a mile down the road at skyrockets, 227 00:10:50,840 --> 00:10:54,680 Speaker 5: I slow down, and about ten seconds later it returns 228 00:10:55,120 --> 00:10:56,320 Speaker 5: and I'm back on the road. 229 00:10:56,520 --> 00:10:57,199 Speaker 3: What do you when you. 230 00:10:57,160 --> 00:10:59,560 Speaker 2: Say skyrocket, Evan, what do you mean by skyrocket? Does 231 00:10:59,600 --> 00:11:00,559 Speaker 2: it appro to the red? 232 00:11:01,960 --> 00:11:03,080 Speaker 5: It goes right into the red? 233 00:11:04,040 --> 00:11:04,400 Speaker 3: Okay? 234 00:11:05,360 --> 00:11:09,000 Speaker 2: So how long have you been running the vehicle prior 235 00:11:09,080 --> 00:11:12,760 Speaker 2: to that happening? Five minutes, three minutes, ten minutes? 236 00:11:13,120 --> 00:11:14,840 Speaker 5: Yes, okay. 237 00:11:15,120 --> 00:11:17,600 Speaker 2: Has anybody watched this with a scan tool to see 238 00:11:17,600 --> 00:11:19,040 Speaker 2: where the temperature actually goes? 239 00:11:20,960 --> 00:11:21,200 Speaker 3: No? 240 00:11:21,400 --> 00:11:25,120 Speaker 2: See, Mike, Mike. My question in my mind is is 241 00:11:25,160 --> 00:11:26,160 Speaker 2: it changing. 242 00:11:25,800 --> 00:11:30,400 Speaker 3: Too fast to be real? Is it? Is it? Yeah? 243 00:11:30,400 --> 00:11:34,160 Speaker 2: And that's what it sounds like because quite frankly, if 244 00:11:34,200 --> 00:11:40,240 Speaker 2: the vehicle was actually going into the red and overheating it, 245 00:11:40,520 --> 00:11:44,600 Speaker 2: it should set some sort of a temperature fault code 246 00:11:44,679 --> 00:11:46,840 Speaker 2: in in the vehicle as far as check engine light's 247 00:11:46,840 --> 00:11:50,480 Speaker 2: concerned in a lot of cases. So I would just 248 00:11:50,559 --> 00:11:53,080 Speaker 2: be mindful, you know, to look at this with a 249 00:11:53,120 --> 00:11:54,680 Speaker 2: scan tool and just watch it. 250 00:11:54,720 --> 00:11:56,760 Speaker 3: Is it? Is it a? Is it a real number? 251 00:11:57,520 --> 00:12:00,880 Speaker 2: Because if it's not. If it's not, then I'm gonna 252 00:12:00,920 --> 00:12:03,400 Speaker 2: talk about and start to think about do I have 253 00:12:03,440 --> 00:12:07,760 Speaker 2: a problem with a cooling sensor hitting that point in 254 00:12:07,960 --> 00:12:12,560 Speaker 2: its temperature cycle? You know, it's it reads it reads 255 00:12:12,600 --> 00:12:15,160 Speaker 2: good from one hundred, one hundred hundred and one two 256 00:12:15,200 --> 00:12:17,040 Speaker 2: three four, It gets one hundred and twenty eight good, 257 00:12:17,200 --> 00:12:19,200 Speaker 2: one hundred and forty four good, one hundred and forty 258 00:12:19,200 --> 00:12:23,720 Speaker 2: five goode hundred and forty six buoying, and it just spikes. 259 00:12:23,720 --> 00:12:26,760 Speaker 2: It just loses connectivity. There's an internal problem in the censor. 260 00:12:26,800 --> 00:12:29,000 Speaker 2: And I'm not saying it is, but it's a real 261 00:12:29,040 --> 00:12:32,400 Speaker 2: world glitch if that it's consistent in when it happens 262 00:12:32,440 --> 00:12:35,880 Speaker 2: that the vehicle gets to that particular cycle or point 263 00:12:35,960 --> 00:12:39,040 Speaker 2: in its warm up and all of a sudden, the 264 00:12:39,120 --> 00:12:42,240 Speaker 2: sending unit spikes for some reason, perhaps there's an internal 265 00:12:42,280 --> 00:12:42,920 Speaker 2: fault with it. 266 00:12:43,679 --> 00:12:44,199 Speaker 3: Now if it. 267 00:12:44,200 --> 00:12:46,560 Speaker 2: Turns out, if it turns out that, you know, the 268 00:12:46,600 --> 00:12:49,920 Speaker 2: engine doesn't spike, but the gauge does, and then we've 269 00:12:49,920 --> 00:12:55,360 Speaker 2: got to start to think about sending unit or gauge itself. Okay, 270 00:12:55,400 --> 00:12:59,240 Speaker 2: And you know, keep in mind that that dash cluster 271 00:12:59,320 --> 00:13:02,520 Speaker 2: you're looking at in your mind, you know, that's mechanical, 272 00:13:02,600 --> 00:13:06,040 Speaker 2: that's all, But that's all stepper motors, that's all little 273 00:13:06,080 --> 00:13:09,920 Speaker 2: electric AC motors that are commanded and controlled, and you 274 00:13:09,920 --> 00:13:11,440 Speaker 2: know there could be a glitch in one of those. 275 00:13:11,480 --> 00:13:13,440 Speaker 2: So now the determination has to be is this a 276 00:13:13,480 --> 00:13:17,720 Speaker 2: cluster problem or a sending unit problem? The first and 277 00:13:17,800 --> 00:13:22,800 Speaker 2: foremost concern has to be is this a real temperature 278 00:13:22,880 --> 00:13:23,800 Speaker 2: change or not? 279 00:13:25,000 --> 00:13:25,440 Speaker 3: All right? 280 00:13:25,720 --> 00:13:25,920 Speaker 7: Right? 281 00:13:25,960 --> 00:13:26,839 Speaker 3: And then you can make a. 282 00:13:26,800 --> 00:13:28,920 Speaker 2: Decision on a two thousand and seven, seven eight year 283 00:13:28,920 --> 00:13:30,920 Speaker 2: old vehicle how deep do you want to get into it? 284 00:13:30,960 --> 00:13:33,600 Speaker 2: But my concern is if it's really spiking and running 285 00:13:33,600 --> 00:13:36,680 Speaker 2: that hot, then I don't want to see you ruin 286 00:13:36,720 --> 00:13:39,200 Speaker 2: the engine over something that's that might be a problem. 287 00:13:39,240 --> 00:13:41,600 Speaker 2: So you want to get that part of it checked out. 288 00:13:41,800 --> 00:13:42,600 Speaker 2: Does that make sense? 289 00:13:42,840 --> 00:13:43,280 Speaker 5: Absolutely? 290 00:13:43,360 --> 00:13:44,960 Speaker 3: All right? Listen, Ivan, I'll tell you what. Stay on 291 00:13:44,960 --> 00:13:45,480 Speaker 3: the line. 292 00:13:45,640 --> 00:13:47,679 Speaker 2: Harry has decided that you're going to be our fifty 293 00:13:47,720 --> 00:13:49,479 Speaker 2: dollars gift car to Rally Atoparts. 294 00:13:49,120 --> 00:13:50,440 Speaker 3: Winner this week, so. 295 00:13:51,880 --> 00:13:55,000 Speaker 2: You're very welcomecerned keep all Rally Autoparts in mind for 296 00:13:55,040 --> 00:13:57,959 Speaker 2: any of your vehicle maintenance needs as well as anything 297 00:13:58,040 --> 00:14:00,800 Speaker 2: repair from fender to fender and door to think O'Reilly 298 00:14:00,840 --> 00:14:01,400 Speaker 2: oda parts. 299 00:14:01,520 --> 00:14:02,040 Speaker 3: Stand the line. 300 00:14:02,080 --> 00:14:05,240 Speaker 2: Harry'll get your information and get you squared away. Let's 301 00:14:05,240 --> 00:14:08,200 Speaker 2: go over and talk to Ted Lacrosse, Wisconsin and see 302 00:14:08,200 --> 00:14:09,679 Speaker 2: what's going on here at twenty thirteen to you out 303 00:14:09,679 --> 00:14:11,520 Speaker 2: of Highland or HIH, Ted you're with the car doctor. 304 00:14:11,520 --> 00:14:12,199 Speaker 3: How can I help? Sir? 305 00:14:13,559 --> 00:14:14,760 Speaker 6: Hi, I enjoy your shill. 306 00:14:14,920 --> 00:14:15,480 Speaker 3: Thank you, sir. 307 00:14:16,920 --> 00:14:20,760 Speaker 6: I was on vacation last week and uh we were 308 00:14:20,800 --> 00:14:24,480 Speaker 6: in Arizona. We were visiting the Grand Canyon and on 309 00:14:24,560 --> 00:14:26,720 Speaker 6: the way back in the evening, a light came on 310 00:14:26,880 --> 00:14:30,640 Speaker 6: and said that maintenance is required on the car. 311 00:14:30,800 --> 00:14:32,280 Speaker 5: So I uh. 312 00:14:32,400 --> 00:14:35,880 Speaker 6: In the morning, I called the Toyota dealership in Tona's 313 00:14:35,920 --> 00:14:38,000 Speaker 6: and asked them if they could take a look at it, 314 00:14:38,000 --> 00:14:40,160 Speaker 6: and they said, it's just a while change. And I 315 00:14:40,160 --> 00:14:41,440 Speaker 6: asked them if they'd be able to do it and 316 00:14:41,560 --> 00:14:43,720 Speaker 6: as well just get it done, and they said they 317 00:14:43,720 --> 00:14:46,960 Speaker 6: could fit me in. So I went over and then 318 00:14:47,000 --> 00:14:51,160 Speaker 6: they told me that also retire rotation you know, was 319 00:14:51,280 --> 00:14:53,080 Speaker 6: due so and so we may as well take care 320 00:14:53,080 --> 00:14:53,520 Speaker 6: of that too. 321 00:14:53,720 --> 00:14:53,880 Speaker 2: Well. 322 00:14:53,920 --> 00:14:56,360 Speaker 6: Anyway, they did everything for me. They didn't washed the 323 00:14:56,360 --> 00:15:00,840 Speaker 6: car when I left there. We were driving back and 324 00:15:00,880 --> 00:15:03,000 Speaker 6: I happen to notice a slight pulse in the brake 325 00:15:04,080 --> 00:15:05,960 Speaker 6: and that, you know, it seemed kind of odd. But 326 00:15:06,040 --> 00:15:11,800 Speaker 6: then in Nebraska there was a pretty bad something wobbling 327 00:15:12,920 --> 00:15:15,440 Speaker 6: stopt the car. Looked the car over, it didn't see anything, 328 00:15:15,480 --> 00:15:18,760 Speaker 6: took off again. It was still there. I stopped the 329 00:15:18,800 --> 00:15:21,600 Speaker 6: car again. We talked about it. I got out and 330 00:15:21,640 --> 00:15:23,520 Speaker 6: I was looking at the wheels and I noticed the 331 00:15:23,600 --> 00:15:27,840 Speaker 6: left front tire was almost falling off, and were. 332 00:15:27,800 --> 00:15:29,640 Speaker 2: Right, that's one of the cars they just had rotated. 333 00:15:29,680 --> 00:15:31,240 Speaker 2: That's one of the wheels they had off. They rotated 334 00:15:31,280 --> 00:15:33,760 Speaker 2: the tires right right right. 335 00:15:34,520 --> 00:15:37,520 Speaker 6: I called the dealership and I asked him, I, you know, 336 00:15:37,600 --> 00:15:39,560 Speaker 6: I was pretty alarmed, and I thought that would be 337 00:15:39,560 --> 00:15:41,560 Speaker 6: something that they would be concerned with and they'd want 338 00:15:41,600 --> 00:15:46,720 Speaker 6: to address if the tire wasn't, you know, attached properly. Well, 339 00:15:46,880 --> 00:15:49,240 Speaker 6: he told me he had video footage and he was 340 00:15:49,280 --> 00:15:51,120 Speaker 6: going to look at it. And I asked him if 341 00:15:51,120 --> 00:15:53,680 Speaker 6: I could know the results of that. He said, he 342 00:15:53,720 --> 00:15:55,920 Speaker 6: looked at it. They tightened it down with an impact wrench. 343 00:15:56,600 --> 00:16:01,440 Speaker 6: And my my question is, I mean when that happens, 344 00:16:01,480 --> 00:16:03,960 Speaker 6: I mean, do I have to check the lug nuts? 345 00:16:03,960 --> 00:16:06,600 Speaker 6: I mean, is this something that I should be concerned 346 00:16:06,640 --> 00:16:08,600 Speaker 6: about the tire is going to come off again? 347 00:16:08,840 --> 00:16:12,320 Speaker 2: Or I, you know, well let me let me answer 348 00:16:12,320 --> 00:16:15,240 Speaker 2: it like this, Ted, And I don't think the dealership 349 00:16:15,320 --> 00:16:19,440 Speaker 2: necessarily handled it correctly. And you know, this is like 350 00:16:19,440 --> 00:16:22,880 Speaker 2: a mechanic's worst nightmare. And I you know what, forty 351 00:16:22,880 --> 00:16:26,760 Speaker 2: three years in the business, and I still pray this 352 00:16:26,880 --> 00:16:30,360 Speaker 2: never happens because you tend to double check everything and 353 00:16:30,400 --> 00:16:33,040 Speaker 2: it's not a matter of questioning your own confidence and ability, 354 00:16:33,080 --> 00:16:35,880 Speaker 2: it's just you're concerned about it. Vehicles are two ton 355 00:16:35,920 --> 00:16:38,120 Speaker 2: missiles going down the road at sixty miles an hour. 356 00:16:38,360 --> 00:16:40,360 Speaker 2: Had you not had the foresight to get out and look, 357 00:16:41,000 --> 00:16:42,280 Speaker 2: we may not have been having this. 358 00:16:42,240 --> 00:16:43,800 Speaker 3: Conversation, if you know what I'm saying. 359 00:16:44,160 --> 00:16:47,720 Speaker 2: Because it's sixty five seventy miles an hour loaded up 360 00:16:47,720 --> 00:16:51,360 Speaker 2: with the family. This doesn't instill confidence. 361 00:16:51,080 --> 00:16:52,720 Speaker 3: In who I want working on my car. 362 00:16:53,160 --> 00:16:55,800 Speaker 2: So you know, just because he said, well, we saw 363 00:16:55,840 --> 00:16:57,640 Speaker 2: the kid put it on with the air gun, doesn't 364 00:16:57,680 --> 00:17:00,800 Speaker 2: mean it was tight. And if the deal dealership is 365 00:17:00,920 --> 00:17:05,440 Speaker 2: truly using an air and impact gun and that's their 366 00:17:05,560 --> 00:17:09,720 Speaker 2: be all and end all, that doesn't necessarily mean the 367 00:17:09,800 --> 00:17:12,320 Speaker 2: lugs are tight. Were any of the lugs damaged? 368 00:17:12,320 --> 00:17:14,520 Speaker 3: Were they all there? You know, I'm sorry, were any 369 00:17:14,560 --> 00:17:15,800 Speaker 3: of the studs damaged? 370 00:17:16,200 --> 00:17:20,920 Speaker 6: Or that I have scheduled maintenance with my dealer before 371 00:17:20,960 --> 00:17:23,159 Speaker 6: I left, I had scheduled maintenance. I was gonna have 372 00:17:23,160 --> 00:17:24,840 Speaker 6: the oil change that because I knew i'd put on 373 00:17:24,880 --> 00:17:27,600 Speaker 6: a lot of mild right, and that that's due Wednesday. 374 00:17:27,840 --> 00:17:30,560 Speaker 6: I had told him that if there's damage to the 375 00:17:30,880 --> 00:17:33,320 Speaker 6: to the threads on the lugs or anything, I thought 376 00:17:33,400 --> 00:17:35,560 Speaker 6: that there possibly was when I was trying to tighten 377 00:17:35,600 --> 00:17:38,359 Speaker 6: it on, because I raised the car and I used 378 00:17:38,359 --> 00:17:40,520 Speaker 6: the wrench I had in the back, and it's fun 379 00:17:40,560 --> 00:17:42,359 Speaker 6: and spun and spun, and I thought that, you know, 380 00:17:42,440 --> 00:17:45,080 Speaker 6: oh no they're damaged. But they were just so far 381 00:17:45,160 --> 00:17:46,000 Speaker 6: out right. 382 00:17:46,560 --> 00:17:46,920 Speaker 3: You know. 383 00:17:47,040 --> 00:17:52,520 Speaker 2: I also go ahead, go ahead, David, go ahead. Hello, 384 00:17:52,600 --> 00:17:55,840 Speaker 2: I'm sorry, Ted, you're there, Yeah, yeah, go ahead. 385 00:17:55,880 --> 00:17:57,280 Speaker 3: What were you going to say, we've got a minute. 386 00:17:59,080 --> 00:18:01,000 Speaker 6: Well, I had actually they asked the dealer if he 387 00:18:01,040 --> 00:18:04,119 Speaker 6: could send me a copy of that video so I 388 00:18:04,119 --> 00:18:07,359 Speaker 6: could see it, and he said he would, but then 389 00:18:07,400 --> 00:18:09,520 Speaker 6: he said the file was too large and he wasn't 390 00:18:09,560 --> 00:18:12,840 Speaker 6: able to So I asked him if he could copy 391 00:18:12,880 --> 00:18:14,600 Speaker 6: it on it a disc and send it to me. 392 00:18:14,640 --> 00:18:16,119 Speaker 6: But I haven't heard anything back. 393 00:18:16,160 --> 00:18:18,280 Speaker 2: How about letting them post it on his Facebook site? 394 00:18:18,440 --> 00:18:20,680 Speaker 2: You know the problem is, listen, there's only one way 395 00:18:20,680 --> 00:18:23,680 Speaker 2: to tighten lugnuts real quick. We use We use something 396 00:18:23,720 --> 00:18:26,520 Speaker 2: called the torque stick at the shop, which is a 397 00:18:26,600 --> 00:18:31,520 Speaker 2: predetermined calibrated socket for each vehicle. Every manufacturer has their own. 398 00:18:31,800 --> 00:18:34,080 Speaker 2: You can look up the term torque stick you'll see 399 00:18:34,080 --> 00:18:37,960 Speaker 2: what they are. And then every wheel, every lugnut gets 400 00:18:38,000 --> 00:18:40,920 Speaker 2: hand torqued because that's the proper way to do it. 401 00:18:41,040 --> 00:18:43,479 Speaker 2: In my opinion, the dealer's doing it wrong. And if 402 00:18:43,480 --> 00:18:45,280 Speaker 2: the dealer needs to have a video to show that 403 00:18:45,280 --> 00:18:47,560 Speaker 2: his mechanics are doing the work, there's a problem with 404 00:18:47,680 --> 00:18:48,560 Speaker 2: that repair shop. 405 00:18:48,680 --> 00:18:49,440 Speaker 1: Good luck to you, Ted. 406 00:18:49,480 --> 00:18:51,080 Speaker 3: Let us know, Hey, make out all that is coming 407 00:18:51,160 --> 00:18:52,480 Speaker 3: up next. I'm running aiding in the car. 408 00:18:52,480 --> 00:19:09,360 Speaker 2: Doctor'll be back right after this. Hey, hey, welcome back 409 00:19:09,480 --> 00:19:11,800 Speaker 2: ron Any and the car Doctor. You know you've heard 410 00:19:11,800 --> 00:19:13,000 Speaker 2: me say it forever. 411 00:19:13,200 --> 00:19:14,000 Speaker 3: Card doctrination. 412 00:19:14,119 --> 00:19:18,520 Speaker 2: When I talk about without information, the auto mechanic, the technician, 413 00:19:19,000 --> 00:19:22,240 Speaker 2: the do it yourself for anybody that tries to lift. 414 00:19:21,960 --> 00:19:24,119 Speaker 3: A hood or work on a vehicle is lost. 415 00:19:24,280 --> 00:19:29,399 Speaker 2: Information is paramount to proper repair and it's really pretty 416 00:19:29,440 --> 00:19:31,879 Speaker 2: darn important if you want to survive in this industry 417 00:19:32,320 --> 00:19:35,320 Speaker 2: and repair vehicles. And we thought it would be appropriate 418 00:19:35,880 --> 00:19:38,760 Speaker 2: as we continue to evolve to go and talk to 419 00:19:39,240 --> 00:19:42,960 Speaker 2: the source in information for the industry and talk to 420 00:19:43,000 --> 00:19:45,199 Speaker 2: the guys over at all data as we've had them 421 00:19:45,240 --> 00:19:48,159 Speaker 2: here before and we've shared stories, and they've made some 422 00:19:48,200 --> 00:19:51,159 Speaker 2: pretty sharp and amazing improvements a lot of their products, 423 00:19:51,160 --> 00:19:53,480 Speaker 2: in particular the wiring diagrams. I was very impressed with 424 00:19:53,520 --> 00:19:55,879 Speaker 2: something I saw in recent weeks and we wanted to 425 00:19:55,920 --> 00:19:58,719 Speaker 2: talk about that a little bit here today for everyone's benefit. 426 00:19:58,800 --> 00:19:59,919 Speaker 3: So we're going to welcome Derek Mill. 427 00:20:00,480 --> 00:20:02,680 Speaker 2: Derek is the director of product development for all that 428 00:20:02,840 --> 00:20:04,040 Speaker 2: and we're happy to have him here with us on 429 00:20:04,080 --> 00:20:05,800 Speaker 2: the car. Doctor Derek, Welcome aboard, sir. 430 00:20:06,240 --> 00:20:07,560 Speaker 7: Thank you sir to be here. 431 00:20:07,600 --> 00:20:09,480 Speaker 3: Yeah, we're believe me, we're happy. We know you guys 432 00:20:09,480 --> 00:20:11,359 Speaker 3: are so busy and it's a busy time of year. 433 00:20:11,400 --> 00:20:13,320 Speaker 2: You're getting ready for the big Sema show coming up 434 00:20:13,359 --> 00:20:15,120 Speaker 2: in a month and a half, and uh, we thought 435 00:20:15,119 --> 00:20:16,439 Speaker 2: it would be a good time to kind of snag 436 00:20:16,480 --> 00:20:18,760 Speaker 2: you a little bit and you know, see what's going 437 00:20:18,800 --> 00:20:21,920 Speaker 2: on the way this evolved, Derek is a couple of 438 00:20:21,960 --> 00:20:23,679 Speaker 2: weeks ago, I was working on a particular car and 439 00:20:23,720 --> 00:20:27,159 Speaker 2: I noticed my old dad of wiring diagrams changed somewhere 440 00:20:27,200 --> 00:20:29,760 Speaker 2: along the way. You've you've added some functionality to it 441 00:20:29,760 --> 00:20:32,639 Speaker 2: that I hadn't seen before. Some zoom and pan and tilt, 442 00:20:32,720 --> 00:20:36,119 Speaker 2: and I said, look at this, this is this is better. 443 00:20:36,840 --> 00:20:39,359 Speaker 2: When I see better, I like to tell everybody about better. 444 00:20:39,400 --> 00:20:43,080 Speaker 2: So let's start the conversation there. You've made changes to 445 00:20:43,160 --> 00:20:44,280 Speaker 2: wiring diagrams. 446 00:20:45,080 --> 00:20:45,560 Speaker 3: You know what. 447 00:20:45,640 --> 00:20:48,560 Speaker 2: Exactly have you done? And and other than the reason 448 00:20:48,640 --> 00:20:50,640 Speaker 2: is it's just better. What did you see that made 449 00:20:50,640 --> 00:20:51,320 Speaker 2: you create that? 450 00:20:52,359 --> 00:20:54,720 Speaker 7: Uh? Sure, yeah, obviously I think you name most of 451 00:20:54,760 --> 00:20:57,159 Speaker 7: the stuff that's there. Obviously we had some some zoom 452 00:20:57,200 --> 00:21:00,480 Speaker 7: and panning and ability to kind of rotate the images. 453 00:21:00,520 --> 00:21:03,359 Speaker 7: And what really led to that was I got to 454 00:21:03,359 --> 00:21:07,440 Speaker 7: give credit to John, my product design manager, who contacted 455 00:21:07,440 --> 00:21:10,080 Speaker 7: a bunch of customers and really asked them, how can 456 00:21:10,119 --> 00:21:12,840 Speaker 7: we improve some of the wiring diagrams in our product? 457 00:21:12,880 --> 00:21:15,680 Speaker 7: And and a lot of it was around navigation and 458 00:21:15,760 --> 00:21:19,560 Speaker 7: just the ability to get to the piece of the 459 00:21:19,600 --> 00:21:21,760 Speaker 7: diagram that you really need to hone in on to 460 00:21:22,080 --> 00:21:25,000 Speaker 7: fix the vehicle. So we decided to go ahead and 461 00:21:25,080 --> 00:21:27,040 Speaker 7: do some simple things just to make it easier for 462 00:21:27,200 --> 00:21:30,680 Speaker 7: the for the user to get what they're looking at. 463 00:21:30,720 --> 00:21:34,360 Speaker 7: And thanks to those customers that gave us that feedback, 464 00:21:34,400 --> 00:21:36,880 Speaker 7: we were able to prioritize it and get it out 465 00:21:36,880 --> 00:21:37,520 Speaker 7: there for you guys. 466 00:21:37,680 --> 00:21:39,480 Speaker 2: Do you think, you know, if you were to look 467 00:21:39,560 --> 00:21:43,960 Speaker 2: back two years ago, five years ago, the necessity of 468 00:21:44,000 --> 00:21:46,840 Speaker 2: the accurate wiring diagram and the changes you've made today 469 00:21:46,920 --> 00:21:49,280 Speaker 2: versus what was out there two or five years ago, 470 00:21:50,440 --> 00:21:53,720 Speaker 2: on an improvement level, to me, it's like night and day. 471 00:21:53,840 --> 00:21:55,600 Speaker 3: I was curious to get your perspective. 472 00:21:56,480 --> 00:21:59,159 Speaker 7: Yeah, you know, it does make it a heck of 473 00:21:59,200 --> 00:22:01,760 Speaker 7: a lot easier to get through those things. You know, 474 00:22:02,400 --> 00:22:05,480 Speaker 7: you see a lot of our technician customers that have 475 00:22:05,560 --> 00:22:08,000 Speaker 7: to print those things out and piece them together just 476 00:22:08,040 --> 00:22:10,600 Speaker 7: because they are so extensive, and some of the OEMs 477 00:22:10,640 --> 00:22:14,119 Speaker 7: do make that a little bit difficult. And our policies 478 00:22:14,119 --> 00:22:18,000 Speaker 7: always don't alter what the OEM has because obviously that's correct, right, 479 00:22:18,080 --> 00:22:20,680 Speaker 7: and we don't want to provide you guys with inaccurate information. 480 00:22:20,880 --> 00:22:24,919 Speaker 7: So so a lot of that that usability stuff that 481 00:22:24,960 --> 00:22:27,879 Speaker 7: we put into the product was you know, just to 482 00:22:27,960 --> 00:22:32,000 Speaker 7: help alleviate some of those issues that they're they're working 483 00:22:32,040 --> 00:22:34,840 Speaker 7: with the diagrams today, So that was that was the 484 00:22:34,880 --> 00:22:35,280 Speaker 7: main goal. 485 00:22:35,440 --> 00:22:40,320 Speaker 2: Do you see issues with wiring, you know where manufacturers 486 00:22:40,359 --> 00:22:42,920 Speaker 2: are withholding some of the information, you know, because you 487 00:22:42,920 --> 00:22:44,919 Speaker 2: you've got to take that oe information and get it 488 00:22:44,920 --> 00:22:48,000 Speaker 2: into the system, and you do leave the diagrams alone, 489 00:22:48,280 --> 00:22:51,200 Speaker 2: but you actually do a very nice job of categorizing 490 00:22:51,200 --> 00:22:53,520 Speaker 2: and indexing everything. But then what do you do when 491 00:22:53,520 --> 00:22:57,040 Speaker 2: some of the manufacturers, you know, they don't they're not 492 00:22:57,080 --> 00:22:59,160 Speaker 2: exactly free sharing or are they? 493 00:22:59,240 --> 00:23:00,840 Speaker 3: Is it what goes on behind the scenes? 494 00:23:00,840 --> 00:23:03,639 Speaker 2: What does it take for you to get that wiring diagram? 495 00:23:03,800 --> 00:23:07,360 Speaker 7: I mean, there's various processes because each OEM is different 496 00:23:07,440 --> 00:23:09,920 Speaker 7: in how they provide the data. Some of them provide it, 497 00:23:10,480 --> 00:23:12,359 Speaker 7: you know, directly to us. Some of them we have 498 00:23:12,440 --> 00:23:14,879 Speaker 7: to go through a little bit more of an intensive 499 00:23:14,920 --> 00:23:19,920 Speaker 7: process to capture that information. But I guess to answer 500 00:23:19,920 --> 00:23:23,440 Speaker 7: your question about you know, accuracy or any of that stuff, 501 00:23:23,520 --> 00:23:26,080 Speaker 7: you know, we do put it out there as the 502 00:23:26,080 --> 00:23:29,160 Speaker 7: oe provides it, but we also have a strong relationship 503 00:23:29,200 --> 00:23:32,320 Speaker 7: with the OEMs so that we can get feedback from 504 00:23:32,320 --> 00:23:34,560 Speaker 7: customers and pass that along back to them so they 505 00:23:34,560 --> 00:23:37,800 Speaker 7: can make corrections right, So that that's an important piece 506 00:23:37,840 --> 00:23:40,679 Speaker 7: of the process as well, to not leave lead by 507 00:23:40,680 --> 00:23:44,359 Speaker 7: the wayside, because you know, even the OEMs aren't perfect, 508 00:23:44,400 --> 00:23:48,360 Speaker 7: and we've got to make sure that when technicians out 509 00:23:48,359 --> 00:23:49,960 Speaker 7: there in the real world are using this stuff that 510 00:23:50,359 --> 00:23:53,120 Speaker 7: we can address issues as they find them right. 511 00:23:53,160 --> 00:23:55,479 Speaker 2: Sure, I'm sure as the oees find a mistake, they 512 00:23:55,520 --> 00:23:57,480 Speaker 2: tell you the mistake and then it gets into the 513 00:23:57,520 --> 00:23:59,760 Speaker 2: system right away, which is one of the nice things 514 00:23:59,720 --> 00:24:02,879 Speaker 2: of everything. If if you're online and you know it 515 00:24:04,119 --> 00:24:07,639 Speaker 2: magically appears overnight, right that all of a sudden, the 516 00:24:07,680 --> 00:24:08,560 Speaker 2: problem is solved. 517 00:24:09,720 --> 00:24:10,920 Speaker 3: Yeah, there's other things. 518 00:24:10,680 --> 00:24:15,199 Speaker 2: Going on at All Data, though mobile data is i 519 00:24:15,200 --> 00:24:17,720 Speaker 2: think was the buzzword this year in the industry. A 520 00:24:17,760 --> 00:24:20,399 Speaker 2: lot of people are trying to do diagnostics at the 521 00:24:20,440 --> 00:24:25,359 Speaker 2: fender tablets outside the shop, greeting customers. All Data is 522 00:24:25,400 --> 00:24:27,600 Speaker 2: working in that direction as well, correct. 523 00:24:28,119 --> 00:24:31,679 Speaker 7: Absolutely, Yeah, I'm sure. You know, we launched a complete 524 00:24:32,320 --> 00:24:35,880 Speaker 7: native mobile application that is our repair product with some 525 00:24:36,640 --> 00:24:40,960 Speaker 7: OBD two diagnostics embedded with it, so with the goal 526 00:24:41,200 --> 00:24:44,040 Speaker 7: to keep the technician at the fender make them as 527 00:24:44,080 --> 00:24:46,720 Speaker 7: productive as possible, because in the shops it's all about 528 00:24:46,720 --> 00:24:51,480 Speaker 7: cycle times and turning those bays. So that's that's a 529 00:24:51,480 --> 00:24:54,280 Speaker 7: big piece of that, and it's and it's also about 530 00:24:54,320 --> 00:24:57,440 Speaker 7: trying to integrate the different data sets, not just OEM, 531 00:24:57,760 --> 00:25:00,320 Speaker 7: but also you know that we have some experience based 532 00:25:00,359 --> 00:25:03,919 Speaker 7: data that we're capturing from our our newly launched All 533 00:25:04,000 --> 00:25:09,159 Speaker 7: Data community as well as getting data directly off the 534 00:25:09,240 --> 00:25:11,879 Speaker 7: vehicle and trying to tie those three things together to 535 00:25:11,920 --> 00:25:13,840 Speaker 7: make the technician as efficient as possible. 536 00:25:14,000 --> 00:25:16,480 Speaker 2: Talk a little bit about the old data community, Derek, 537 00:25:16,520 --> 00:25:18,560 Speaker 2: because that was another thing that caught my eye this 538 00:25:18,560 --> 00:25:22,960 Speaker 2: this past year, that that you've created a uh, well, 539 00:25:23,000 --> 00:25:23,720 Speaker 2: it's a community. 540 00:25:23,720 --> 00:25:24,320 Speaker 3: It's a village. 541 00:25:24,400 --> 00:25:25,960 Speaker 2: You know, it takes a village to raise a child, 542 00:25:26,040 --> 00:25:28,000 Speaker 2: and you've guys it's takes it takes a village sometimes 543 00:25:28,000 --> 00:25:30,199 Speaker 2: to fix a car. And uh and I've been on 544 00:25:30,240 --> 00:25:32,240 Speaker 2: the end of that where it has taken a village 545 00:25:32,240 --> 00:25:35,480 Speaker 2: to fix the car. And you know, you've got a 546 00:25:35,640 --> 00:25:38,480 Speaker 2: you've got a community contained within the product that guys 547 00:25:38,480 --> 00:25:40,680 Speaker 2: can go and look at and reference if they're working 548 00:25:40,680 --> 00:25:43,400 Speaker 2: on X y Z automobile and come up with real 549 00:25:43,440 --> 00:25:46,320 Speaker 2: world pain that other technicians have felt and described. 550 00:25:47,200 --> 00:25:47,400 Speaker 6: Yeah. 551 00:25:47,640 --> 00:25:52,080 Speaker 7: Yeah, again, getting back to the efficiency standpoint, it's really 552 00:25:52,119 --> 00:25:56,040 Speaker 7: about giving shops that extra outlet. So for that particular 553 00:25:56,119 --> 00:25:58,320 Speaker 7: car that's in front of them at that moment in time, 554 00:25:59,440 --> 00:26:01,720 Speaker 7: you know, there may not be something out there that 555 00:26:02,080 --> 00:26:04,080 Speaker 7: can help them out, but with the community, if they 556 00:26:04,080 --> 00:26:06,879 Speaker 7: go post that question. We got a bunch of asc 557 00:26:07,040 --> 00:26:10,520 Speaker 7: master techs here that are ready to help respond and 558 00:26:10,600 --> 00:26:13,560 Speaker 7: as well as the entire eighty thousand shop network that 559 00:26:13,640 --> 00:26:17,439 Speaker 7: we have that's out there, then they can chime in 560 00:26:17,480 --> 00:26:20,719 Speaker 7: as well. So it really gets you to the power 561 00:26:20,880 --> 00:26:25,439 Speaker 7: of our network of technicians to help you when you 562 00:26:25,480 --> 00:26:27,840 Speaker 7: get stuck, which you know, let's face it, that happens 563 00:26:27,840 --> 00:26:28,719 Speaker 7: on a basis. 564 00:26:28,800 --> 00:26:30,960 Speaker 3: Oh yeah, so it really does. 565 00:26:31,480 --> 00:26:35,240 Speaker 2: So you know, you've made improvements to wiring diagrams, you've 566 00:26:35,240 --> 00:26:37,840 Speaker 2: got mobile data going, You've got a little community thing 567 00:26:37,880 --> 00:26:40,040 Speaker 2: going on inside. It's like a like, you know, the 568 00:26:40,040 --> 00:26:41,240 Speaker 2: community to fix the cars. 569 00:26:41,760 --> 00:26:44,200 Speaker 3: What's next? What's in the future at all Data. 570 00:26:44,800 --> 00:26:47,639 Speaker 7: I think you're going to see a lot more integration 571 00:26:48,080 --> 00:26:52,000 Speaker 7: between the various data sets as well as some of 572 00:26:52,040 --> 00:26:55,520 Speaker 7: the shop business management solutions that we put out there, 573 00:26:56,119 --> 00:27:00,800 Speaker 7: so that you can start expanding, for instance, mobile out 574 00:27:00,840 --> 00:27:04,800 Speaker 7: to the service drive and servicing band customer or the 575 00:27:04,880 --> 00:27:10,840 Speaker 7: vehicle owner, as well as improving that process and the 576 00:27:10,840 --> 00:27:15,000 Speaker 7: functionalities of our existing products within the bay itself to 577 00:27:15,000 --> 00:27:18,000 Speaker 7: help the technician become more efficient, and it's really around 578 00:27:18,720 --> 00:27:22,480 Speaker 7: integrating data sets, integrating functionalities and how to start tying 579 00:27:22,520 --> 00:27:25,240 Speaker 7: all that stuff together so it creates a more efficient 580 00:27:25,280 --> 00:27:26,760 Speaker 7: workflow for for shops. 581 00:27:26,840 --> 00:27:30,639 Speaker 2: Do you ever talk about things like utilizing like the 582 00:27:30,680 --> 00:27:35,000 Speaker 2: concept of Google glasses, for example in the bay where 583 00:27:35,040 --> 00:27:37,320 Speaker 2: the technician is going to be looking at the information 584 00:27:37,440 --> 00:27:41,120 Speaker 2: right in their glasses or the cameras built into the glasses, 585 00:27:41,119 --> 00:27:42,760 Speaker 2: and they're going to take a picture of what they're 586 00:27:43,280 --> 00:27:45,119 Speaker 2: you know, working on, and they're going to you know, 587 00:27:45,160 --> 00:27:47,439 Speaker 2: bang the picture through email to somebody right from the 588 00:27:47,440 --> 00:27:49,840 Speaker 2: glasses or is that just too is that just too 589 00:27:49,880 --> 00:27:53,359 Speaker 2: star trekish not? Is that just not on the horizon? 590 00:27:53,920 --> 00:27:56,639 Speaker 7: Well, you know there's people that have talked about it, 591 00:27:56,720 --> 00:27:59,680 Speaker 7: and I won't lie to you. We've had internal conversations 592 00:27:59,680 --> 00:28:02,480 Speaker 7: about what does this mean for our industry and is 593 00:28:02,520 --> 00:28:04,720 Speaker 7: it something that we need to look at, and we 594 00:28:04,800 --> 00:28:07,119 Speaker 7: keep our hand on the pulse for on those types 595 00:28:07,119 --> 00:28:08,760 Speaker 7: of things. You can see some of the things that 596 00:28:09,560 --> 00:28:12,720 Speaker 7: you know, cees the big consumer Electronics show in Vegas 597 00:28:12,760 --> 00:28:15,000 Speaker 7: where some of the OEMs are doing some stuff like 598 00:28:15,040 --> 00:28:18,200 Speaker 7: that with I don't know what you would categorize it as, 599 00:28:18,240 --> 00:28:23,000 Speaker 7: but some virtual type viewing capabilities. But yeah, I mean, 600 00:28:23,240 --> 00:28:26,520 Speaker 7: it's not unfathomable to believe that that might happen down 601 00:28:26,520 --> 00:28:29,800 Speaker 7: the road someday, and we keep our finger on the pulse. 602 00:28:29,840 --> 00:28:33,600 Speaker 7: I think it's a little bit early from an adoption 603 00:28:33,720 --> 00:28:36,280 Speaker 7: standpoint for us to go sink a bunch of money 604 00:28:36,280 --> 00:28:39,680 Speaker 7: into putting something together like that, but definitely keeping our 605 00:28:39,720 --> 00:28:40,400 Speaker 7: eye on it. 606 00:28:40,680 --> 00:28:42,400 Speaker 3: Interesting that you guys have talked about. 607 00:28:42,760 --> 00:28:44,840 Speaker 2: Derek, I want to thank you for taking the time today. 608 00:28:44,840 --> 00:28:48,640 Speaker 2: If the listeners you know, have any further questions, and 609 00:28:48,640 --> 00:28:50,479 Speaker 2: I should point out too real quick before I let 610 00:28:50,520 --> 00:28:52,520 Speaker 2: you go. You know, all that is not just for 611 00:28:52,600 --> 00:28:55,360 Speaker 2: the professionals. You also have a consumer product out there, 612 00:28:55,360 --> 00:28:58,520 Speaker 2: and we've talked about this. We've had Paul from your 613 00:28:58,520 --> 00:29:01,520 Speaker 2: company on Paul Marshall from the coming on in the past, 614 00:29:01,320 --> 00:29:04,840 Speaker 2: the subscription based consumer side. 615 00:29:04,560 --> 00:29:05,560 Speaker 3: Of life at All Data. 616 00:29:05,600 --> 00:29:08,320 Speaker 2: So whether they're a consumer out there or they're professional 617 00:29:08,360 --> 00:29:10,720 Speaker 2: tech out there, if either one of them is looking 618 00:29:10,760 --> 00:29:12,920 Speaker 2: for more information, where are they going to go to 619 00:29:12,920 --> 00:29:13,239 Speaker 2: get it? 620 00:29:13,840 --> 00:29:17,680 Speaker 7: Sure, they can always go to www. Dot all Data 621 00:29:18,200 --> 00:29:21,720 Speaker 7: dot com. And for the consumer side, there's a separate 622 00:29:21,760 --> 00:29:25,960 Speaker 7: site that's All Data diy dot com. So they can 623 00:29:25,960 --> 00:29:28,080 Speaker 7: go to either of those and get more information about 624 00:29:28,160 --> 00:29:29,640 Speaker 7: us and what we can provide them. 625 00:29:29,680 --> 00:29:33,000 Speaker 2: Cool means, Derek, I appreciate the time and the conversation today, 626 00:29:33,040 --> 00:29:35,040 Speaker 2: and we look forward to talking to you again real 627 00:29:35,080 --> 00:29:36,120 Speaker 2: soon here at the Car Doctor. 628 00:29:36,280 --> 00:29:37,680 Speaker 3: You have a good day, you two. 629 00:29:37,800 --> 00:29:37,920 Speaker 7: Ron. 630 00:29:38,000 --> 00:29:38,880 Speaker 3: Thanks, You're very welcome. 631 00:29:38,880 --> 00:29:40,520 Speaker 2: I'm running any in the Car Doctor and we are 632 00:29:40,560 --> 00:30:09,800 Speaker 2: back right after this. Hey, welcome back Ron and Andy 633 00:30:09,800 --> 00:30:11,480 Speaker 2: and the Car Doctor here again. Thanks to the folks 634 00:30:11,480 --> 00:30:14,280 Speaker 2: at all Data for their assistance. We appreciate talking with 635 00:30:14,360 --> 00:30:16,240 Speaker 2: them a couple of times a year and keeping you 636 00:30:16,320 --> 00:30:19,720 Speaker 2: informed and letting you know that you know, reference information 637 00:30:19,760 --> 00:30:22,760 Speaker 2: and information is critical for all of us and if 638 00:30:22,800 --> 00:30:25,240 Speaker 2: we want to understand our automobile, and you know, it's 639 00:30:25,320 --> 00:30:27,959 Speaker 2: just not going to get any easier as time goes on. 640 00:30:28,160 --> 00:30:30,960 Speaker 2: Quick piece of email, Ron, this comes to us from Ed. 641 00:30:30,640 --> 00:30:33,720 Speaker 2: I need advice for an OBD two scanner for a 642 00:30:33,760 --> 00:30:37,720 Speaker 2: two thousand and four GMC twenty five hundred HD Duramax. 643 00:30:37,360 --> 00:30:39,160 Speaker 3: Diesel, preferably Bluetooth. 644 00:30:39,240 --> 00:30:42,680 Speaker 2: I just returned an OBD link LX that did not 645 00:30:42,840 --> 00:30:44,760 Speaker 2: work as advertised. And I'll tell you what, Ed, I 646 00:30:44,800 --> 00:30:48,200 Speaker 2: took this question serious. I know that out of the 647 00:30:48,200 --> 00:30:50,480 Speaker 2: scan tools I have, I know what works what doesn't, 648 00:30:50,480 --> 00:30:52,920 Speaker 2: but I wanted to be specific because this is such 649 00:30:52,920 --> 00:30:56,440 Speaker 2: a specific vehicle, a twenty five hundred HD Duramax and 650 00:30:56,760 --> 00:30:59,880 Speaker 2: I wrote to my friend Harlan Siegel. Harlan is the 651 00:31:00,120 --> 00:31:03,240 Speaker 2: VP over at Launch launch tech USA dot com. And 652 00:31:03,280 --> 00:31:06,040 Speaker 2: Harlan's replied to me was, yes, Ron, we work better 653 00:31:06,080 --> 00:31:08,600 Speaker 2: on later than earlier years for enhanced data. 654 00:31:08,960 --> 00:31:10,360 Speaker 3: Looks like this gentleman might. 655 00:31:10,360 --> 00:31:13,480 Speaker 2: Just need an easy diag regular with just generic OBD 656 00:31:13,640 --> 00:31:16,440 Speaker 2: or it can add the advanced coverage for thirty nine 657 00:31:16,520 --> 00:31:18,760 Speaker 2: ninety five two thousand and four. Is it been on 658 00:31:18,840 --> 00:31:22,280 Speaker 2: the pre can earlier side, but we should have decent coverage. 659 00:31:22,480 --> 00:31:23,480 Speaker 2: Just my thoughts, Harlan. 660 00:31:23,960 --> 00:31:26,280 Speaker 3: And the point here being. 661 00:31:26,400 --> 00:31:29,320 Speaker 2: For Ed, if Ed's out there listening today, that I 662 00:31:29,320 --> 00:31:30,560 Speaker 2: would start with a launch. 663 00:31:30,280 --> 00:31:31,360 Speaker 3: And by easy diag. 664 00:31:31,800 --> 00:31:34,480 Speaker 2: What he's talking about is he's talking about their little 665 00:31:34,480 --> 00:31:38,000 Speaker 2: plugin that connects also by Bluetooth to a. 666 00:31:38,200 --> 00:31:39,120 Speaker 3: You know, smartphone. 667 00:31:39,600 --> 00:31:42,040 Speaker 2: Now, depending upon what the budget is, if we've got 668 00:31:42,040 --> 00:31:43,959 Speaker 2: a little bit more money in the mix, we can 669 00:31:44,000 --> 00:31:46,480 Speaker 2: also take a look at their CRP two twenty nine, 670 00:31:47,080 --> 00:31:49,360 Speaker 2: which and understand the Launch family. 671 00:31:49,080 --> 00:31:50,000 Speaker 3: Of scan tools. 672 00:31:50,680 --> 00:31:54,640 Speaker 2: You know, it's they all have the same genes running 673 00:31:54,640 --> 00:31:59,040 Speaker 2: through them in terms of software strategy and operating decisions, 674 00:31:59,120 --> 00:32:02,200 Speaker 2: so they all have the ability they are the same 675 00:32:02,200 --> 00:32:04,600 Speaker 2: basic roots. There you go, there's the word I'm looking for. 676 00:32:05,080 --> 00:32:07,840 Speaker 2: And with every better model, things just get a little 677 00:32:07,880 --> 00:32:11,080 Speaker 2: easier and a little bit more comprehensive in terms of 678 00:32:11,080 --> 00:32:14,400 Speaker 2: what you're trying to achieve. So either the easy DIAG 679 00:32:14,520 --> 00:32:17,160 Speaker 2: or the CRP two twenty nine is where I would 680 00:32:17,200 --> 00:32:20,720 Speaker 2: take a look. Keeping in mind that one of the 681 00:32:20,720 --> 00:32:23,920 Speaker 2: best things about Launch is the way they update their tools. 682 00:32:23,920 --> 00:32:26,400 Speaker 2: We use them in the shop and they're one of 683 00:32:26,400 --> 00:32:31,280 Speaker 2: our main diagnostic tools now and their stuff updates so easily, 684 00:32:31,880 --> 00:32:33,880 Speaker 2: just merely, you know, it's plug and play, get out 685 00:32:33,920 --> 00:32:37,280 Speaker 2: to the internet, zing and quite often I will get 686 00:32:37,280 --> 00:32:40,959 Speaker 2: out to the internet and find updates. 687 00:32:40,360 --> 00:32:42,120 Speaker 3: You know, every other day, every day. 688 00:32:42,640 --> 00:32:44,560 Speaker 2: They really take to heart some of the feedback they 689 00:32:44,600 --> 00:32:46,600 Speaker 2: get and they really respond to it. You can find 690 00:32:46,640 --> 00:32:51,200 Speaker 2: more information at at launch TECHUSA dot. 691 00:32:50,960 --> 00:32:52,560 Speaker 3: Com and that should do it for you. 692 00:32:52,760 --> 00:32:55,160 Speaker 2: Height five five five six zero nine nine zero zero 693 00:32:55,320 --> 00:32:57,200 Speaker 2: ronin Andy and the Car Doctor. We are back right 694 00:32:57,240 --> 00:33:32,880 Speaker 2: after this. 695 00:33:21,920 --> 00:33:22,440 Speaker 3: Welcome back. 696 00:33:22,480 --> 00:33:23,960 Speaker 2: Why don't they need in the car doctor. Here's we 697 00:33:24,040 --> 00:33:25,920 Speaker 2: kind of wind things down this hour. The phone numbers 698 00:33:25,920 --> 00:33:28,240 Speaker 2: eight five five five six zero nine nine zero zero. 699 00:33:28,480 --> 00:33:30,560 Speaker 2: I should point out that that is a twenty four 700 00:33:30,560 --> 00:33:33,440 Speaker 2: to seven number eight five five, five six zero nine 701 00:33:33,520 --> 00:33:36,720 Speaker 2: nine zero zero, and you can call that number. This 702 00:33:36,840 --> 00:33:40,000 Speaker 2: radio show is live Saturday afternoons two to four pm 703 00:33:40,120 --> 00:33:43,320 Speaker 2: Eastern time, but you can call eight five five five 704 00:33:43,400 --> 00:33:46,320 Speaker 2: six zero nine nine zero zero during the week or 705 00:33:46,360 --> 00:33:47,880 Speaker 2: when we're not on the ARA, or maybe you're on 706 00:33:47,920 --> 00:33:50,720 Speaker 2: an affiliate that takes us on a different broadcast schedule, 707 00:33:50,800 --> 00:33:53,200 Speaker 2: or maybe you're on podcast, but you can call eight 708 00:33:53,240 --> 00:33:56,760 Speaker 2: five five five six zero nine nine zero zero, leave 709 00:33:56,840 --> 00:33:59,239 Speaker 2: a message. There's a messaging service hooked up to that 710 00:33:59,680 --> 00:34:01,800 Speaker 2: and fast Harry will do his best. He will and 711 00:34:01,840 --> 00:34:05,160 Speaker 2: he does get back to everyone to date, and we 712 00:34:05,200 --> 00:34:06,920 Speaker 2: will put you in que and hook you up and 713 00:34:06,960 --> 00:34:09,160 Speaker 2: get you up here on there next week to talk 714 00:34:09,200 --> 00:34:11,160 Speaker 2: about it and solve your car problem for you. If 715 00:34:11,160 --> 00:34:14,840 Speaker 2: you're looking for more information about us, it's cardoctorshow dot com. 716 00:34:15,040 --> 00:34:16,920 Speaker 2: You'll find down on the left side of the page. 717 00:34:17,200 --> 00:34:20,760 Speaker 2: Tune in is listed there that has a partial affiliate list. Also, 718 00:34:20,840 --> 00:34:23,319 Speaker 2: you will find ways to subscribe to us, either through 719 00:34:23,600 --> 00:34:26,320 Speaker 2: iHeart dot com or iTunes dot com. And if you 720 00:34:26,320 --> 00:34:28,560 Speaker 2: don't want that, you just want to download podcasts as 721 00:34:28,600 --> 00:34:30,600 Speaker 2: you go, you can get out the card doctorshow dot 722 00:34:30,640 --> 00:34:32,480 Speaker 2: com and just look for the podcast page I should 723 00:34:32,480 --> 00:34:35,480 Speaker 2: point out that I've got Tom Ray on contract now. 724 00:34:35,520 --> 00:34:38,200 Speaker 2: He is going to try in next couple of months. 725 00:34:38,080 --> 00:34:39,680 Speaker 3: Get up and Uncle Steve page. 726 00:34:39,719 --> 00:34:43,040 Speaker 2: We thought we've gotten a lot of inquiries about listening 727 00:34:43,040 --> 00:34:46,480 Speaker 2: to Uncle Steve, the Inanian family ace from World War 728 00:34:46,520 --> 00:34:50,200 Speaker 2: Two with his conversations. We've had with him a Memorial 729 00:34:50,320 --> 00:34:54,799 Speaker 2: Day regarding well Uncle Steve, and we hope to get 730 00:34:54,800 --> 00:34:56,200 Speaker 2: a page up there at Uncle Steve in the next 731 00:34:56,200 --> 00:34:58,680 Speaker 2: couple of weeks, but we're just so busy doing everything else, 732 00:34:59,400 --> 00:35:02,040 Speaker 2: it just takes Speaking of which, let's cover this last 733 00:35:02,080 --> 00:35:04,080 Speaker 2: piece of email. Hey, Ron, I was listening to the 734 00:35:04,080 --> 00:35:06,759 Speaker 2: show last week. I to him from Chicago. I don't 735 00:35:06,760 --> 00:35:09,479 Speaker 2: have a Cadillac like the person that emailed you last week. 736 00:35:09,600 --> 00:35:11,360 Speaker 2: I drive a Toyota and I've got some problems with 737 00:35:11,400 --> 00:35:13,960 Speaker 2: hesitation and rough ftle. You were talking about some kind 738 00:35:13,960 --> 00:35:16,680 Speaker 2: of fuel system cleaning kit. I'm wondering if you could 739 00:35:16,680 --> 00:35:19,000 Speaker 2: describe that again for us on air. This comes to 740 00:35:19,080 --> 00:35:22,400 Speaker 2: us from Nancy out in Chicago, Illinois. Nancy, Yeah, you 741 00:35:22,719 --> 00:35:26,240 Speaker 2: heard me talking about fuel pro Complete from the folks, 742 00:35:26,239 --> 00:35:29,680 Speaker 2: the Motor medic Fuel pro Complete system. And you know, 743 00:35:29,840 --> 00:35:32,040 Speaker 2: keep in mind that it's pretty simple it's a very 744 00:35:32,040 --> 00:35:34,920 Speaker 2: basic two step system. We've used it a couple of 745 00:35:34,960 --> 00:35:37,680 Speaker 2: times in the shop. We've been starting it using it ourselves. 746 00:35:37,760 --> 00:35:39,400 Speaker 2: But it's something to do with yourself or can use, 747 00:35:39,400 --> 00:35:41,440 Speaker 2: and that's what the kit was designed for. It's got 748 00:35:41,480 --> 00:35:43,160 Speaker 2: a nice hook in the box that you put. 749 00:35:43,000 --> 00:35:43,560 Speaker 3: The can in. 750 00:35:44,280 --> 00:35:47,799 Speaker 2: We prefer to see you disconnect the break booster vacuum line. 751 00:35:47,840 --> 00:35:50,600 Speaker 2: You need a pair of pliers to disconnect the clamp 752 00:35:50,640 --> 00:35:54,040 Speaker 2: and pinch off, pull down and you can feed the 753 00:35:54,080 --> 00:35:57,080 Speaker 2: product in through that vacuum line. Follow the directions in 754 00:35:57,120 --> 00:35:59,920 Speaker 2: the kit and once you're done with that a couple 755 00:36:00,080 --> 00:36:02,000 Speaker 2: a short person then turn the can on full. The 756 00:36:02,080 --> 00:36:04,400 Speaker 2: kid explains that in detail. Then you want to go. 757 00:36:04,440 --> 00:36:06,680 Speaker 2: The second part is you want to go and use 758 00:36:06,719 --> 00:36:10,759 Speaker 2: the fuel Pro Complete fuel injector cleaner by dumping that 759 00:36:10,840 --> 00:36:12,439 Speaker 2: into the gas tank. They want to see you start 760 00:36:12,440 --> 00:36:14,560 Speaker 2: with a full tank of fuel and you will see 761 00:36:14,560 --> 00:36:16,640 Speaker 2: a difference in the way your vehicle operates. You can 762 00:36:16,680 --> 00:36:20,040 Speaker 2: find fuel Pro Complete from the folks at Motor medic 763 00:36:20,600 --> 00:36:23,399 Speaker 2: over at O'Reilly Oda Parts in the O'reillyoda Parts store. 764 00:36:23,440 --> 00:36:24,320 Speaker 3: You can get it online. 765 00:36:24,480 --> 00:36:26,600 Speaker 2: I think you can get it online through Oriiley Oda Parts, 766 00:36:26,880 --> 00:36:29,359 Speaker 2: but you can check it out there and find out 767 00:36:29,360 --> 00:36:30,360 Speaker 2: anything you want to know about it. 768 00:36:30,400 --> 00:36:33,360 Speaker 3: But the product you're looking for is fuel pro. 769 00:36:33,560 --> 00:36:36,239 Speaker 2: Complete and that should sum that up for you. 770 00:36:36,239 --> 00:36:37,279 Speaker 3: And let men I how to make out. 771 00:36:37,400 --> 00:36:39,839 Speaker 2: Hey, it was well, it was a crazy two hours 772 00:36:39,880 --> 00:36:41,399 Speaker 2: and then end it was a crazy week at the shop. 773 00:36:41,440 --> 00:36:43,760 Speaker 3: I can't wait to see what rolls into the shop 774 00:36:44,040 --> 00:36:46,279 Speaker 3: eight twenty two this coming Monday. Maybe we'll talk about that. 775 00:36:46,320 --> 00:36:48,200 Speaker 3: Next week is the repair of the week till then. 776 00:36:48,560 --> 00:36:50,840 Speaker 2: Good mechanics aren't expensive, they're priceless. 777 00:36:51,040 --> 00:36:51,360 Speaker 1: See it