WEBVTT - Your opinion counts 

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<v Speaker 1>dot com slash you will hello, Hello, Hey. I don't

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<v Speaker 1>know if you heard, but my podcast Checking It has

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<v Speaker 1>grateful for the nomination. I I almost didn't even do

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<v Speaker 1>a podcast because I was just wandering there are thousands

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<v Speaker 1>of podcasts out there and why is my voice needed.

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<v Speaker 1>But a nomination from the end of a CP lets

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<v Speaker 1>have until February five, um nine pm Eastern Standard time,

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<v Speaker 1>or wherever you get your podcast. Thank you for checking in.

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<v Speaker 1>We've all felt left out and for people who moved

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<v Speaker 1>to this country, that feeling lasts more than a moment.

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<v Speaker 1>We can change that learn how it. The Longing begins

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<v Speaker 1>with us dot org, brought to you by the AD Council.

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<v Speaker 1>Good morning, this is Laura. Welcome to the New Corner Office,

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<v Speaker 1>the podcast where we share strategies are thriving in the

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<v Speaker 1>new world of work where location and ours are more

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<v Speaker 1>flexible than in the past. Today's tip is to solicit

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<v Speaker 1>more feedback. Let people know that their opinion counts, offer

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<v Speaker 1>easy ways for them to give that feedback, both positive

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<v Speaker 1>and negative, and you will get more of it that

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<v Speaker 1>in turn will help you be on top of your gain.

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<v Speaker 1>In some organizations, there is a culture of feedback, with

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<v Speaker 1>people feeling comfortable offering feedback to others at any point.

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<v Speaker 1>Some of us are in lines of work where people

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<v Speaker 1>comment on what we've written or published all the time,

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<v Speaker 1>but in much of life this is more rare. That's

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<v Speaker 1>why it can be a great idea to solicit more feedback.

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<v Speaker 1>People have opinions, so it's helpful to provide ways that

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<v Speaker 1>they can share these opinions, And just as important, when

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<v Speaker 1>people can share their feedback through appropriate outlets, you're less

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<v Speaker 1>likely to have people walking around with strong opinions that

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<v Speaker 1>they are suppressing or we're still grumbling about inventing about

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<v Speaker 1>two people who aren't in a position to address their concerns.

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<v Speaker 1>So how do you solicit more feedback? An easy way

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<v Speaker 1>is to ask during meetings, ask people directly for their

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<v Speaker 1>questions or concerns. Now, I don't mean asking does anyone

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<v Speaker 1>have any questions? This doesn't really help. Instead, you need

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<v Speaker 1>to be more targeted. Jane, you were in marketing for

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<v Speaker 1>years before this. What are we doing wrong here? Nick?

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<v Speaker 1>I think you seem a little skeptical. Can you tell

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<v Speaker 1>me why? When people open up with their ideas, thank them,

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<v Speaker 1>even if you feel attacked or the feedback seems a

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<v Speaker 1>bit unfair. Letting people know that their opinion counts means

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<v Speaker 1>they'll be more likely to keep sharing their ideas rather

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<v Speaker 1>than worrying about getting their heads bitten off. You can

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<v Speaker 1>also ask outside of meetings. Call people up after something

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<v Speaker 1>happens and ask how they thought it went. Ask for

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<v Speaker 1>specific feedback. I'm trying to come across as a bit steadier.

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<v Speaker 1>What do you think I could have done better? Or

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<v Speaker 1>I'm worried I'm not getting ideas from everyone. Any strategies

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<v Speaker 1>you suggest I use for getting people to open up.

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<v Speaker 1>You can ask for this feedback from your manager, of course,

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<v Speaker 1>but your peers probably have useful ideas as well. And then,

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<v Speaker 1>of course there is more broad feedback such that you

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<v Speaker 1>might get from customers or clients. You want the digital

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<v Speaker 1>equivalent of a your Opinion Counts box where people can

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<v Speaker 1>put their notes, So put a form on your website

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<v Speaker 1>and put a specific email address to the best way

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<v Speaker 1>to make sure that people know their opinion counts is

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<v Speaker 1>to make sure that their complaints are praise are in

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<v Speaker 1>fact addressed. And you can post some examples of feedback

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<v Speaker 1>and how it was resolved on your site so people

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<v Speaker 1>can see evidence that feedback is addressed. You can invite

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<v Speaker 1>people to be reachable about their feedback. Maybe have a

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<v Speaker 1>blank asking for your name so that we can reach

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<v Speaker 1>out to hear more about your ideas. Now, this is

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<v Speaker 1>not to say that all feedback is useful. We all

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<v Speaker 1>know that plenty of feedback is useless. Or even actively wrong.

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<v Speaker 1>But one of the best skills you can learn professionally

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<v Speaker 1>is to sort through feedback to see what is useful

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<v Speaker 1>and what is not. And the upside of getting lots

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<v Speaker 1>of feedback is that you will see that it is

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<v Speaker 1>not all the same. Instead, it's about seeing trends. If

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<v Speaker 1>the vast majority of your customers love an ideal, well great,

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<v Speaker 1>But if a quarter hate it and a quarter love it, well,

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<v Speaker 1>you can figure out how much that matters to you.

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<v Speaker 1>But you know that that doesn't mean it's inherently good

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<v Speaker 1>or not. So figure out ways to get lots of feedback,

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<v Speaker 1>generally by asking for it specifically whenever you can. Then

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<v Speaker 1>you can use this feedback to figure out what works

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<v Speaker 1>and what doesn't and what really allows you to shine.

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<v Speaker 1>In the meantime, This is Laura, Thanks for listening, and

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<v Speaker 1>here's the succeeding in the New Corner Office. The New

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<v Speaker 1>I'm Paris Hilton and this is Trapped in Treatment, a

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<v Speaker 1>Rebecca Mellinger, we will uncover the truth of one team

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