1 00:00:01,360 --> 00:00:04,600 Speaker 1: When you subscribe to Bloomberg, you will get more than news. 2 00:00:05,240 --> 00:00:08,880 Speaker 1: You will get inspiration to feed your ambition. You will 3 00:00:08,920 --> 00:00:13,000 Speaker 1: put a woman on Mars. You will refreeze the ice cops. 4 00:00:13,640 --> 00:00:16,840 Speaker 1: You will be the first chief crypto Officer. You will 5 00:00:16,880 --> 00:00:22,239 Speaker 1: power change and redefine the future. But before you invent, pioneer, disrupt, 6 00:00:22,720 --> 00:00:27,480 Speaker 1: before you change the world, Bloomberg discover more at bloomberg 7 00:00:27,520 --> 00:00:33,239 Speaker 1: dot com slash you will hello, Hello, Hey. I don't 8 00:00:33,280 --> 00:00:36,239 Speaker 1: know if you heard, but my podcast Checking It has 9 00:00:36,280 --> 00:00:39,320 Speaker 1: been nominated for the d a CP Image Award in 10 00:00:39,360 --> 00:00:44,240 Speaker 1: the category of Outstanding Lifestyle and Self Help Podcast. I'm 11 00:00:44,280 --> 00:00:47,199 Speaker 1: grateful for the nomination. I I almost didn't even do 12 00:00:47,280 --> 00:00:49,800 Speaker 1: a podcast because I was just wandering there are thousands 13 00:00:49,840 --> 00:00:53,040 Speaker 1: of podcasts out there and why is my voice needed. 14 00:00:53,479 --> 00:00:56,360 Speaker 1: But a nomination from the end of a CP lets 15 00:00:56,400 --> 00:00:59,120 Speaker 1: me know that I made the right choice, and I 16 00:00:59,200 --> 00:01:01,920 Speaker 1: encourage you to do. Don't worry if there are thousands 17 00:01:01,920 --> 00:01:05,240 Speaker 1: of something else that you want to do. No nobody 18 00:01:05,280 --> 00:01:07,720 Speaker 1: has your sauce, so listen. You can still vote. Go 19 00:01:07,760 --> 00:01:10,520 Speaker 1: to vote dot a CP Image Awards dot net. You 20 00:01:10,560 --> 00:01:14,560 Speaker 1: have until February five, um nine pm Eastern Standard time, 21 00:01:14,840 --> 00:01:17,120 Speaker 1: and please listen to my podcast. We're part of the 22 00:01:17,160 --> 00:01:20,039 Speaker 1: Black Effect podcast network on the I Heart Radio app 23 00:01:20,120 --> 00:01:23,120 Speaker 1: or wherever you get your podcast. Thank you for checking in. 24 00:01:33,319 --> 00:01:36,280 Speaker 1: We've all felt left out and for people who moved 25 00:01:36,319 --> 00:01:38,839 Speaker 1: to this country, that feeling lasts more than a moment. 26 00:01:39,600 --> 00:01:42,600 Speaker 1: We can change that learn how it. The Longing begins 27 00:01:42,640 --> 00:01:45,480 Speaker 1: with us dot org, brought to you by the AD Council. 28 00:01:51,800 --> 00:01:57,000 Speaker 1: Good morning, this is Laura. Welcome to the New Corner Office, 29 00:01:57,800 --> 00:02:01,240 Speaker 1: the podcast where we share strategies are thriving in the 30 00:02:01,320 --> 00:02:05,400 Speaker 1: new world of work where location and ours are more 31 00:02:05,400 --> 00:02:10,160 Speaker 1: flexible than in the past. Today's tip is to solicit 32 00:02:10,480 --> 00:02:16,040 Speaker 1: more feedback. Let people know that their opinion counts, offer 33 00:02:16,120 --> 00:02:19,080 Speaker 1: easy ways for them to give that feedback, both positive 34 00:02:19,280 --> 00:02:22,799 Speaker 1: and negative, and you will get more of it that 35 00:02:23,120 --> 00:02:26,200 Speaker 1: in turn will help you be on top of your gain. 36 00:02:28,040 --> 00:02:30,960 Speaker 1: In some organizations, there is a culture of feedback, with 37 00:02:31,000 --> 00:02:34,080 Speaker 1: people feeling comfortable offering feedback to others at any point. 38 00:02:35,040 --> 00:02:36,919 Speaker 1: Some of us are in lines of work where people 39 00:02:36,960 --> 00:02:39,600 Speaker 1: comment on what we've written or published all the time, 40 00:02:40,680 --> 00:02:44,760 Speaker 1: but in much of life this is more rare. That's 41 00:02:44,760 --> 00:02:47,600 Speaker 1: why it can be a great idea to solicit more feedback. 42 00:02:48,360 --> 00:02:51,880 Speaker 1: People have opinions, so it's helpful to provide ways that 43 00:02:51,919 --> 00:02:55,560 Speaker 1: they can share these opinions, And just as important, when 44 00:02:55,560 --> 00:02:59,040 Speaker 1: people can share their feedback through appropriate outlets, you're less 45 00:02:59,080 --> 00:03:01,440 Speaker 1: likely to have people walking around with strong opinions that 46 00:03:01,480 --> 00:03:05,040 Speaker 1: they are suppressing or we're still grumbling about inventing about 47 00:03:05,280 --> 00:03:07,880 Speaker 1: two people who aren't in a position to address their concerns. 48 00:03:09,120 --> 00:03:13,360 Speaker 1: So how do you solicit more feedback? An easy way 49 00:03:13,400 --> 00:03:17,160 Speaker 1: is to ask during meetings, ask people directly for their 50 00:03:17,240 --> 00:03:20,920 Speaker 1: questions or concerns. Now, I don't mean asking does anyone 51 00:03:20,960 --> 00:03:26,000 Speaker 1: have any questions? This doesn't really help. Instead, you need 52 00:03:26,040 --> 00:03:29,520 Speaker 1: to be more targeted. Jane, you were in marketing for 53 00:03:29,639 --> 00:03:33,000 Speaker 1: years before this. What are we doing wrong here? Nick? 54 00:03:33,120 --> 00:03:35,119 Speaker 1: I think you seem a little skeptical. Can you tell 55 00:03:35,120 --> 00:03:40,600 Speaker 1: me why? When people open up with their ideas, thank them, 56 00:03:40,760 --> 00:03:44,200 Speaker 1: even if you feel attacked or the feedback seems a 57 00:03:44,200 --> 00:03:48,080 Speaker 1: bit unfair. Letting people know that their opinion counts means 58 00:03:48,120 --> 00:03:51,480 Speaker 1: they'll be more likely to keep sharing their ideas rather 59 00:03:51,520 --> 00:03:55,640 Speaker 1: than worrying about getting their heads bitten off. You can 60 00:03:55,680 --> 00:03:59,800 Speaker 1: also ask outside of meetings. Call people up after something 61 00:03:59,800 --> 00:04:02,920 Speaker 1: happens and ask how they thought it went. Ask for 62 00:04:03,160 --> 00:04:07,120 Speaker 1: specific feedback. I'm trying to come across as a bit steadier. 63 00:04:07,320 --> 00:04:09,800 Speaker 1: What do you think I could have done better? Or 64 00:04:10,160 --> 00:04:13,840 Speaker 1: I'm worried I'm not getting ideas from everyone. Any strategies 65 00:04:13,880 --> 00:04:16,160 Speaker 1: you suggest I use for getting people to open up. 66 00:04:17,360 --> 00:04:19,800 Speaker 1: You can ask for this feedback from your manager, of course, 67 00:04:20,360 --> 00:04:24,760 Speaker 1: but your peers probably have useful ideas as well. And then, 68 00:04:24,839 --> 00:04:27,240 Speaker 1: of course there is more broad feedback such that you 69 00:04:27,320 --> 00:04:31,120 Speaker 1: might get from customers or clients. You want the digital 70 00:04:31,120 --> 00:04:34,760 Speaker 1: equivalent of a your Opinion Counts box where people can 71 00:04:34,800 --> 00:04:38,080 Speaker 1: put their notes, So put a form on your website 72 00:04:38,080 --> 00:04:41,800 Speaker 1: and put a specific email address to the best way 73 00:04:41,880 --> 00:04:44,039 Speaker 1: to make sure that people know their opinion counts is 74 00:04:44,040 --> 00:04:46,000 Speaker 1: to make sure that their complaints are praise are in 75 00:04:46,040 --> 00:04:49,920 Speaker 1: fact addressed. And you can post some examples of feedback 76 00:04:50,240 --> 00:04:53,320 Speaker 1: and how it was resolved on your site so people 77 00:04:53,360 --> 00:04:57,839 Speaker 1: can see evidence that feedback is addressed. You can invite 78 00:04:57,880 --> 00:05:00,760 Speaker 1: people to be reachable about their feedback. Maybe have a 79 00:05:00,760 --> 00:05:04,200 Speaker 1: blank asking for your name so that we can reach 80 00:05:04,240 --> 00:05:08,479 Speaker 1: out to hear more about your ideas. Now, this is 81 00:05:08,560 --> 00:05:13,040 Speaker 1: not to say that all feedback is useful. We all 82 00:05:13,080 --> 00:05:17,880 Speaker 1: know that plenty of feedback is useless. Or even actively wrong. 83 00:05:19,080 --> 00:05:22,200 Speaker 1: But one of the best skills you can learn professionally 84 00:05:22,800 --> 00:05:25,080 Speaker 1: is to sort through feedback to see what is useful 85 00:05:25,600 --> 00:05:28,960 Speaker 1: and what is not. And the upside of getting lots 86 00:05:29,040 --> 00:05:31,520 Speaker 1: of feedback is that you will see that it is 87 00:05:31,640 --> 00:05:37,400 Speaker 1: not all the same. Instead, it's about seeing trends. If 88 00:05:37,400 --> 00:05:40,719 Speaker 1: the vast majority of your customers love an ideal, well great, 89 00:05:41,440 --> 00:05:44,960 Speaker 1: But if a quarter hate it and a quarter love it, well, 90 00:05:45,000 --> 00:05:46,800 Speaker 1: you can figure out how much that matters to you. 91 00:05:47,640 --> 00:05:49,960 Speaker 1: But you know that that doesn't mean it's inherently good 92 00:05:50,080 --> 00:05:54,080 Speaker 1: or not. So figure out ways to get lots of feedback, 93 00:05:54,800 --> 00:05:59,599 Speaker 1: generally by asking for it specifically whenever you can. Then 94 00:05:59,680 --> 00:06:02,480 Speaker 1: you can use this feedback to figure out what works 95 00:06:03,120 --> 00:06:07,520 Speaker 1: and what doesn't and what really allows you to shine. 96 00:06:09,080 --> 00:06:13,880 Speaker 1: In the meantime, This is Laura, Thanks for listening, and 97 00:06:13,960 --> 00:06:20,640 Speaker 1: here's the succeeding in the New Corner Office. The New 98 00:06:20,680 --> 00:06:23,839 Speaker 1: Corner Office is a production of I Heart Radio. For 99 00:06:23,920 --> 00:06:27,760 Speaker 1: more podcasts, visit the I Heart Radio app, Apple Podcasts, 100 00:06:27,880 --> 00:06:36,240 Speaker 1: or wherever you get your favorite shows. Mama, what does 101 00:06:36,279 --> 00:06:46,440 Speaker 1: the chicken say? Draft draft? Really? Gi raft Draft? You're 102 00:06:46,440 --> 00:06:48,279 Speaker 1: not gonna get it all right, Just make sure you 103 00:06:48,320 --> 00:06:50,320 Speaker 1: know the big stuff like making sure your kids are 104 00:06:50,320 --> 00:06:52,680 Speaker 1: buckled correctly in the right seat for their agent's eyes. 105 00:06:52,880 --> 00:06:56,799 Speaker 1: Get it right visits n h S A dot gov 106 00:06:57,120 --> 00:06:59,679 Speaker 1: slash the Right Seat brought to you by the National 107 00:06:59,760 --> 00:07:04,080 Speaker 1: High Weight Traffic Safety Administration in the AD Council. 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This 117 00:07:39,160 --> 00:07:42,920 Speaker 1: one is personal. Listen to Trapped in Treatment on the 118 00:07:42,960 --> 00:07:46,480 Speaker 1: I Heart Radio app, Apple Podcasts, or wherever you get 119 00:07:46,480 --> 00:07:47,320 Speaker 1: your podcasts.