1
00:00:00,520 --> 00:00:03,120
Speaker 1: Is the new bing Ai on the verge of a

2
00:00:03,200 --> 00:00:07,920
Speaker 1: mental breakdown? Is Samsung's new two hundred megapixel camera worth it?

3
00:00:08,119 --> 00:00:12,120
Speaker 1: The results of my photo and video tests. A cure

4
00:00:12,160 --> 00:00:15,680
Speaker 1: for loneliness is easier to dial up than you might think.

5
00:00:16,400 --> 00:00:19,840
Speaker 1: Plus your tech questions answered? What's going on? I'm Rich

6
00:00:19,920 --> 00:00:22,919
Speaker 1: Demiro and this is Rich on Tech, the show where

7
00:00:22,920 --> 00:00:24,840
Speaker 1: I talk about the tech stuff I think you should

8
00:00:24,840 --> 00:00:27,560
Speaker 1: know about. It's also the place where I answer your

9
00:00:27,680 --> 00:00:32,199
Speaker 1: questions about technology. I'm the tech reporter at KTLA Channel

10
00:00:32,200 --> 00:00:36,040
Speaker 1: five in Los Angeles, broadcasting to you live right now.

11
00:00:36,400 --> 00:00:40,480
Speaker 1: Welcome to the show. Phone lines are open at one

12
00:00:40,680 --> 00:00:44,159
Speaker 1: eight eight eight Rich one oh one. That's triple eight

13
00:00:44,600 --> 00:00:47,959
Speaker 1: seven four to two, four to one zero one. Give

14
00:00:48,000 --> 00:00:52,320
Speaker 1: me a call if you have a question about technology. Well,

15
00:00:52,400 --> 00:00:56,560
Speaker 1: it happened once again last night. And you know, I

16
00:00:56,560 --> 00:00:59,480
Speaker 1: don't even want to admit this happens often in my house,

17
00:01:00,120 --> 00:01:04,280
Speaker 1: but it happened seventy five streaming services and nothing on.

18
00:01:05,000 --> 00:01:07,240
Speaker 1: I don't know why this keeps happening to me. But

19
00:01:07,360 --> 00:01:10,080
Speaker 1: Friday nights we've kind of earmarked as our you know,

20
00:01:10,319 --> 00:01:14,880
Speaker 1: enjoyable movie night. Just relax with a nice movie. We

21
00:01:14,959 --> 00:01:20,800
Speaker 1: subscribe to all the different streaming services Netflix, Hulu, Hbo, Amazon,

22
00:01:21,840 --> 00:01:26,160
Speaker 1: YouTube TV. But it seems like every single time I

23
00:01:26,200 --> 00:01:28,800
Speaker 1: want to sit down to watch a movie, we can't

24
00:01:28,840 --> 00:01:31,959
Speaker 1: decide on which one to watch. So what do I do?

25
00:01:32,280 --> 00:01:34,840
Speaker 1: I go to my apps, and I of course tweeted

26
00:01:34,880 --> 00:01:36,919
Speaker 1: this and everyone said, Rich, you got to get some apps.

27
00:01:36,920 --> 00:01:40,080
Speaker 1: You gotta get some apps like real Good, that's our

28
00:01:40,160 --> 00:01:44,679
Speaker 1: eel good and just watch. Yeah. I have the apps

29
00:01:44,760 --> 00:01:46,160
Speaker 1: and I use them, and I keep a list of

30
00:01:46,200 --> 00:01:48,200
Speaker 1: all the movies I want to watch on these apps.

31
00:01:48,680 --> 00:01:50,880
Speaker 1: But for some reason, when I sit down in front

32
00:01:50,880 --> 00:01:52,640
Speaker 1: of that TV, I don't want to watch any of

33
00:01:52,680 --> 00:01:55,560
Speaker 1: those movies that I've bookmarked on the apps. Don't know

34
00:01:55,560 --> 00:01:58,160
Speaker 1: why that happens. So what do I do? I start

35
00:01:58,200 --> 00:02:00,680
Speaker 1: opening up the apps one by I won on my

36
00:02:00,760 --> 00:02:05,560
Speaker 1: TV screen. I go from Netflix to Hulu to Hbo Max,

37
00:02:06,160 --> 00:02:12,360
Speaker 1: to Amazon Prime, to YouTube TV to Apple TV, and

38
00:02:12,400 --> 00:02:14,120
Speaker 1: I look at all the different things and I just

39
00:02:14,280 --> 00:02:17,079
Speaker 1: can't decide. Because you have to sit there and look

40
00:02:17,080 --> 00:02:19,600
Speaker 1: at the description, and then you try to watch a

41
00:02:19,639 --> 00:02:22,200
Speaker 1: trailer it's too loud. You put the volume down. Then

42
00:02:22,280 --> 00:02:24,000
Speaker 1: you got to bring you know, your wife or your

43
00:02:24,040 --> 00:02:26,240
Speaker 1: partner into the mix and ask them what they think.

44
00:02:26,639 --> 00:02:28,200
Speaker 1: And then of course we were trying to incorporate the

45
00:02:28,280 --> 00:02:30,240
Speaker 1: kids last night, so we asked them what they think,

46
00:02:30,280 --> 00:02:32,600
Speaker 1: and they just want to play roadblocks. So it was

47
00:02:32,639 --> 00:02:36,880
Speaker 1: a whole big thing, and we ended up deciding on

48
00:02:37,520 --> 00:02:40,360
Speaker 1: this is embarrassing. We ended up deciding on an old movie,

49
00:02:40,800 --> 00:02:43,960
Speaker 1: high school musical, which I've never seen, and my kids

50
00:02:44,000 --> 00:02:46,720
Speaker 1: actually liked it. I fell asleep about seventeen minutes in.

51
00:02:46,760 --> 00:02:48,600
Speaker 1: I thought it was a cute movie. It looked cute

52
00:02:48,639 --> 00:02:51,040
Speaker 1: from what I saw, But I mean, we ended up

53
00:02:51,040 --> 00:02:53,919
Speaker 1: watching a movie that was over a decade old. When

54
00:02:53,960 --> 00:02:56,600
Speaker 1: I'm paying twenty bucks a month for all these different

55
00:02:56,639 --> 00:02:59,040
Speaker 1: services at you know, twenty dollars each or whatever it is,

56
00:02:59,639 --> 00:03:01,440
Speaker 1: so I've got to find a better way. It brought

57
00:03:01,440 --> 00:03:04,600
Speaker 1: me back to the days of my Friday nights growing

58
00:03:04,680 --> 00:03:08,119
Speaker 1: up in New Jersey, where the family would round up,

59
00:03:08,720 --> 00:03:11,760
Speaker 1: you'd get in the car, you'd drive to Blockbuster and

60
00:03:11,840 --> 00:03:14,960
Speaker 1: guess what, you saw six or seven movies that you

61
00:03:15,000 --> 00:03:17,600
Speaker 1: wanted to watch instantly. And by the way, the biggest

62
00:03:17,600 --> 00:03:19,799
Speaker 1: movies had like one hundred and fifty copies, so you

63
00:03:19,880 --> 00:03:22,960
Speaker 1: knew those were the movies to see. Nowadays, everything is

64
00:03:23,000 --> 00:03:25,880
Speaker 1: so crowded on these little streaming services, and everything looks

65
00:03:25,919 --> 00:03:29,000
Speaker 1: the same that you can't really say, like, con is

66
00:03:29,040 --> 00:03:31,839
Speaker 1: that a good movie you're actually researching to see, like wait,

67
00:03:31,880 --> 00:03:34,560
Speaker 1: did I already watch that movie? Because everything's just sort

68
00:03:34,560 --> 00:03:37,960
Speaker 1: of mixed together. So bring me the days of the

69
00:03:38,000 --> 00:03:42,200
Speaker 1: blockbuster walking back into that place and trying to decide

70
00:03:42,240 --> 00:03:44,160
Speaker 1: on movies. And of course by the time you decide

71
00:03:44,160 --> 00:03:46,480
Speaker 1: on a movie, it's not available. It's the one that

72
00:03:46,520 --> 00:03:48,160
Speaker 1: they don't have any copies of. So you go to

73
00:03:48,200 --> 00:03:50,760
Speaker 1: the checkout and you say, hey, did anyone return that movie?

74
00:03:51,120 --> 00:03:53,000
Speaker 1: And you wait there and you see if someone brings

75
00:03:53,000 --> 00:03:55,400
Speaker 1: it back in. We used to bring like three or

76
00:03:55,400 --> 00:03:58,040
Speaker 1: four movies home, and by the time we got around

77
00:03:58,400 --> 00:04:02,520
Speaker 1: to returning them, of course, we had major late fees. Anyway,

78
00:04:02,520 --> 00:04:04,120
Speaker 1: I just had to get that off my chest. I

79
00:04:04,120 --> 00:04:07,040
Speaker 1: don't know if that's just me or if you share

80
00:04:07,080 --> 00:04:10,880
Speaker 1: in that same streaming situation where it's just this uncertainty

81
00:04:10,920 --> 00:04:12,680
Speaker 1: of you don't want to make the wrong choice about

82
00:04:12,680 --> 00:04:15,839
Speaker 1: what to stream. I was home in New Jersey last week.

83
00:04:15,880 --> 00:04:18,200
Speaker 1: I did the show remotely. I thought it worked out

84
00:04:18,200 --> 00:04:21,320
Speaker 1: pretty well. Of Course, when I'm home, i'm tech support

85
00:04:21,360 --> 00:04:26,400
Speaker 1: for my family. My parents, especially my mom's internet. I

86
00:04:26,440 --> 00:04:29,359
Speaker 1: was at her house. It was so slow. It was

87
00:04:29,440 --> 00:04:31,440
Speaker 1: just a crawl, and I'm like, what is going on here?

88
00:04:31,680 --> 00:04:34,200
Speaker 1: So of course I reset the modem, I reset the router,

89
00:04:34,360 --> 00:04:36,640
Speaker 1: I do another speed test. If you want to test

90
00:04:36,680 --> 00:04:38,240
Speaker 1: your speed at home, you can go to a website

91
00:04:38,279 --> 00:04:42,440
Speaker 1: called fast dot com. Fast dot com. That's the easiest

92
00:04:42,440 --> 00:04:45,400
Speaker 1: way I know to do a quick speed test. It

93
00:04:45,440 --> 00:04:48,840
Speaker 1: was actually created by Netflix, ironically, to make sure your

94
00:04:48,880 --> 00:04:51,040
Speaker 1: speed was fast enough to stream, which you don't really

95
00:04:51,120 --> 00:04:53,960
Speaker 1: need much to stream these days. Anyway, it was like

96
00:04:54,000 --> 00:04:56,640
Speaker 1: twenty five megabits per second. It was really slow, so

97
00:04:56,680 --> 00:04:58,360
Speaker 1: I'm like, that's odd. So then of course I get

98
00:04:58,400 --> 00:05:00,600
Speaker 1: on the internet and I'm looking up he bill. Mom,

99
00:05:00,640 --> 00:05:03,440
Speaker 1: can I have your information so I can look up

100
00:05:03,440 --> 00:05:05,520
Speaker 1: your bill? Let me see what you're paying for. She

101
00:05:05,640 --> 00:05:07,520
Speaker 1: was paying one hundred and three dollars a month for

102
00:05:07,560 --> 00:05:11,800
Speaker 1: twenty five megabits of service, which is absolutely ludicrous in

103
00:05:11,880 --> 00:05:14,719
Speaker 1: my head. So of course, now I'm calling the cable

104
00:05:14,760 --> 00:05:17,839
Speaker 1: company and I call them up and the first person

105
00:05:17,880 --> 00:05:19,440
Speaker 1: I get says, oh, let me let me trans They

106
00:05:19,480 --> 00:05:20,720
Speaker 1: just want to get you off the phone as soon

107
00:05:20,760 --> 00:05:22,720
Speaker 1: as possible, so let me let me transfer you, let

108
00:05:22,720 --> 00:05:24,680
Speaker 1: me pass the buck, let me transfer you to someone else.

109
00:05:25,120 --> 00:05:27,880
Speaker 1: So they transferred me to or they wanted to transfer

110
00:05:27,920 --> 00:05:29,720
Speaker 1: me to tech support, and I said, no, this is

111
00:05:29,760 --> 00:05:31,839
Speaker 1: not a tech support thing. This is not a tech

112
00:05:31,880 --> 00:05:35,719
Speaker 1: support question. This is a billing question. This is a

113
00:05:35,800 --> 00:05:38,159
Speaker 1: why am I paying so much for so little question?

114
00:05:38,880 --> 00:05:41,880
Speaker 1: And the phone goes silent, and I'm just like, did

115
00:05:41,920 --> 00:05:45,159
Speaker 1: I get hung up on? So I get finally set

116
00:05:45,200 --> 00:05:48,240
Speaker 1: here I would like to cancel the service? How what

117
00:05:48,279 --> 00:05:50,800
Speaker 1: does that mean? And they said, oh, you want to cancel?

118
00:05:50,880 --> 00:05:53,080
Speaker 1: Let me get you to that department. That's really the

119
00:05:53,120 --> 00:05:55,200
Speaker 1: only department that could do anything these days. Right when

120
00:05:55,240 --> 00:05:57,279
Speaker 1: you threaten to cancel, like it seems like nobody else

121
00:05:57,320 --> 00:05:59,760
Speaker 1: can help, except when you say I no longer want

122
00:05:59,760 --> 00:06:01,640
Speaker 1: to pay for this, And then they finally get you

123
00:06:01,720 --> 00:06:04,640
Speaker 1: to someone that can help you. So I get over

124
00:06:04,680 --> 00:06:07,520
Speaker 1: to the person that is cancelation, and this person's actually

125
00:06:07,600 --> 00:06:12,080
Speaker 1: quite nice. But I came prepared to this conversation, and

126
00:06:12,120 --> 00:06:14,080
Speaker 1: I came prepared saying, look, I'm paying one hundred and

127
00:06:14,080 --> 00:06:16,560
Speaker 1: three bucks a month for twenty five megabits. And just

128
00:06:16,680 --> 00:06:20,080
Speaker 1: knowing the lingo really helps, because if you don't really

129
00:06:20,160 --> 00:06:23,159
Speaker 1: understand what you're paying, or what the speed is or

130
00:06:23,200 --> 00:06:26,039
Speaker 1: what all that stuff. They kind of take advantage of you.

131
00:06:26,600 --> 00:06:28,200
Speaker 1: So I was kind of flexing a little bit of

132
00:06:28,200 --> 00:06:30,440
Speaker 1: my tech knowledge and I was like, look, I'm like

133
00:06:30,440 --> 00:06:32,880
Speaker 1: I just did two other you know, I just did

134
00:06:32,920 --> 00:06:35,320
Speaker 1: two speed tests on a T Mobile phone inside my

135
00:06:35,400 --> 00:06:39,720
Speaker 1: mom's house and also a Verizon phone. And these mobile

136
00:06:39,720 --> 00:06:42,560
Speaker 1: networks have faster speeds. And I know that these mobile

137
00:06:42,600 --> 00:06:46,279
Speaker 1: networks are offering home internet. So I could probably switch

138
00:06:46,360 --> 00:06:49,320
Speaker 1: to T Mobile Internet for like fifty bucks a month,

139
00:06:49,400 --> 00:06:52,320
Speaker 1: or I can switch to Verizon home Internet for twenty

140
00:06:52,320 --> 00:06:54,040
Speaker 1: five dollars a month. And I wouldn't even need someone

141
00:06:54,040 --> 00:06:55,960
Speaker 1: to come to my house. I would just put up

142
00:06:55,960 --> 00:06:58,160
Speaker 1: this antenna that they send me. And when you start

143
00:06:58,160 --> 00:07:00,960
Speaker 1: saying these things, it registers with them, and they go, oh, oh,

144
00:07:01,000 --> 00:07:03,000
Speaker 1: we got we got someone who knows what they're doing here.

145
00:07:03,120 --> 00:07:05,560
Speaker 1: Uh oh, we better give them a good deal. And

146
00:07:05,600 --> 00:07:08,720
Speaker 1: so I started speaking their language, and you know, they

147
00:07:08,800 --> 00:07:11,280
Speaker 1: kind of tried to say, you know this is you know,

148
00:07:11,320 --> 00:07:13,240
Speaker 1: you're paying for one hundred. I said, no, I'm looking

149
00:07:13,280 --> 00:07:17,240
Speaker 1: at my bill here, it's twenty five. So finally they

150
00:07:17,280 --> 00:07:20,720
Speaker 1: look up in the super secret system, like what can

151
00:07:20,760 --> 00:07:23,200
Speaker 1: we offer this person to stay with us, and of

152
00:07:23,240 --> 00:07:25,560
Speaker 1: course they type away. You hear all the typing type

153
00:07:25,560 --> 00:07:28,800
Speaker 1: type type, clickity clack, clickity clack, and so finally they

154
00:07:28,840 --> 00:07:31,440
Speaker 1: come back, Oh, we can give you this for that.

155
00:07:31,880 --> 00:07:34,520
Speaker 1: I said, Okay, that's pretty good, but my mom doesn't

156
00:07:34,520 --> 00:07:38,000
Speaker 1: need all of that. Okay, clickity clack, clickity clack. You know,

157
00:07:38,000 --> 00:07:40,000
Speaker 1: it's like when you're at the airport back in the

158
00:07:40,040 --> 00:07:41,760
Speaker 1: day when they used to actually type stuff into a

159
00:07:41,760 --> 00:07:43,920
Speaker 1: computer and it would take like thirty seconds for them

160
00:07:43,920 --> 00:07:47,440
Speaker 1: to come back with something. That's what happened. Okay, we

161
00:07:47,480 --> 00:07:50,960
Speaker 1: can give you this. How about we'll give you eighty

162
00:07:51,000 --> 00:07:53,880
Speaker 1: bucks a month for five hundred megabits per second. And

163
00:07:53,920 --> 00:07:57,160
Speaker 1: I said, now that sounds pretty good. You're talking what

164
00:07:57,680 --> 00:08:00,920
Speaker 1: that's more than ten times, that's twenty times for at

165
00:08:01,000 --> 00:08:03,720
Speaker 1: least twenty dollars less. I think that sounds good. So

166
00:08:03,800 --> 00:08:05,920
Speaker 1: I said, let's do it. You've got a deal. You

167
00:08:06,080 --> 00:08:08,760
Speaker 1: kept me from going over the edge to Verizon or

168
00:08:08,800 --> 00:08:12,040
Speaker 1: T Mobile for something different. And he said, okay, let's

169
00:08:12,040 --> 00:08:14,440
Speaker 1: do it. And he was very friendly, and I'm you know,

170
00:08:14,520 --> 00:08:17,800
Speaker 1: I'm I'm telling you this story so you understand that

171
00:08:17,880 --> 00:08:19,880
Speaker 1: you should be doing this as well. If you're not

172
00:08:20,000 --> 00:08:22,680
Speaker 1: calling your cable company or your internet provider, or your

173
00:08:22,720 --> 00:08:25,760
Speaker 1: cell phone provider or anyone that you can get on

174
00:08:25,800 --> 00:08:27,880
Speaker 1: the phone with a service that you're just paying for

175
00:08:27,960 --> 00:08:30,240
Speaker 1: every month, you got to call them up. I know

176
00:08:30,320 --> 00:08:32,120
Speaker 1: it's a pain, I know it's not fun, but you

177
00:08:32,200 --> 00:08:34,200
Speaker 1: have to do it. And the reason you have to

178
00:08:34,200 --> 00:08:37,520
Speaker 1: do it is because they love when those promotions expire.

179
00:08:38,080 --> 00:08:40,880
Speaker 1: And when those promotions expire, they've still got you on

180
00:08:40,920 --> 00:08:43,560
Speaker 1: auto pay or you know, you still got that you know,

181
00:08:43,760 --> 00:08:45,840
Speaker 1: motem in your house or that router, and so it's

182
00:08:45,880 --> 00:08:49,199
Speaker 1: just easy to keep paying that bill. And I'll be honest,

183
00:08:49,200 --> 00:08:52,160
Speaker 1: I'm guilty of this. My internet recently went up by

184
00:08:52,200 --> 00:08:54,560
Speaker 1: like twenty bucks a month, and that crept up from

185
00:08:54,640 --> 00:08:56,880
Speaker 1: ten dollars extra a month, so now I think I'm

186
00:08:56,960 --> 00:08:59,160
Speaker 1: up to like thirty or forty dollars a month then

187
00:08:59,200 --> 00:09:02,440
Speaker 1: I was originally paying when I set it up. And yeah,

188
00:09:02,520 --> 00:09:04,280
Speaker 1: I know I need to get on the horn with

189
00:09:04,400 --> 00:09:06,520
Speaker 1: my cable provider and call them up and do this

190
00:09:06,559 --> 00:09:08,440
Speaker 1: whole dance. But I don't feel like it. And we

191
00:09:08,480 --> 00:09:10,440
Speaker 1: never feel like doing this. Who wants to do this?

192
00:09:11,080 --> 00:09:14,240
Speaker 1: And they again, you know, unless you get that right person,

193
00:09:14,559 --> 00:09:16,600
Speaker 1: they may not be willing to help you out on

194
00:09:16,600 --> 00:09:19,280
Speaker 1: this stuff, so you really got a call twice. Sometimes.

195
00:09:20,160 --> 00:09:22,080
Speaker 1: I had a similar experience with an airline over the

196
00:09:22,120 --> 00:09:25,719
Speaker 1: summer where I really really was proud of myself for

197
00:09:25,840 --> 00:09:28,840
Speaker 1: making the case. I had a credit that expired and

198
00:09:28,920 --> 00:09:31,679
Speaker 1: it took like three calls, but I got someone that

199
00:09:31,840 --> 00:09:33,840
Speaker 1: really was willing to help. But I think kindness really

200
00:09:33,840 --> 00:09:36,200
Speaker 1: goes a long way. Like you have to understand like

201
00:09:36,280 --> 00:09:38,640
Speaker 1: they want to help you, not really you want to

202
00:09:38,679 --> 00:09:41,240
Speaker 1: help them, not really. It's this little dance of like

203
00:09:41,320 --> 00:09:44,200
Speaker 1: two people that both want to protect their interests. But

204
00:09:44,240 --> 00:09:48,040
Speaker 1: you got to come to a common place in this world.

205
00:09:48,040 --> 00:09:50,840
Speaker 1: And I will tell you one keyword, one phrase that

206
00:09:50,880 --> 00:09:53,080
Speaker 1: has helped me out that I think really really helps

207
00:09:53,480 --> 00:09:56,080
Speaker 1: you say to them, can you make a one time exception?

208
00:09:57,000 --> 00:09:59,840
Speaker 1: How about just a one time exception? And I think

209
00:09:59,840 --> 00:10:02,319
Speaker 1: that that really opens up the door to many many

210
00:10:02,360 --> 00:10:05,800
Speaker 1: deals on your end that will benefit you because they say, Okay,

211
00:10:06,400 --> 00:10:08,440
Speaker 1: I'm not going to typically do this for most people,

212
00:10:08,679 --> 00:10:11,360
Speaker 1: but I'll do it for you. And they want to

213
00:10:11,360 --> 00:10:14,200
Speaker 1: feel good knowing that they're flexing their their might and

214
00:10:14,240 --> 00:10:16,640
Speaker 1: youre flexing your Okay, I understand I'm not going to

215
00:10:16,679 --> 00:10:18,520
Speaker 1: tell my friends about this because this was a one

216
00:10:18,559 --> 00:10:20,400
Speaker 1: time thing. You're not going to do this for anyone else.

217
00:10:21,120 --> 00:10:23,400
Speaker 1: And that seems to sort of work. I don't know

218
00:10:23,440 --> 00:10:25,880
Speaker 1: why it works, but it just does. So anyway, my

219
00:10:25,960 --> 00:10:29,040
Speaker 1: mom's got faster internet. You have your knowledge. You need

220
00:10:29,080 --> 00:10:31,600
Speaker 1: now to go out there and get some money off

221
00:10:31,679 --> 00:10:33,440
Speaker 1: your bills. And I'm going to do it myself one

222
00:10:33,440 --> 00:10:35,320
Speaker 1: of these days when I've got some extra time, and

223
00:10:35,360 --> 00:10:38,920
Speaker 1: I'll tell you how that works. Also, I help my

224
00:10:39,000 --> 00:10:41,040
Speaker 1: dad with his computer. I'll tell you more about that

225
00:10:41,120 --> 00:10:43,160
Speaker 1: in a little bit, because that was something that was

226
00:10:43,200 --> 00:10:46,720
Speaker 1: pretty interesting to watch people on their computer, to see

227
00:10:46,720 --> 00:10:48,640
Speaker 1: how they do things and to watch how they're sort

228
00:10:48,679 --> 00:10:51,840
Speaker 1: of you know, there could be some stumbles along the

229
00:10:51,840 --> 00:10:53,400
Speaker 1: way there. I'll tell you about that more later in

230
00:10:53,400 --> 00:10:55,800
Speaker 1: the show. I've got so much to talk about today.

231
00:10:55,800 --> 00:10:58,520
Speaker 1: He could tell them fired up today, right, I can't wait.

232
00:10:58,559 --> 00:11:02,160
Speaker 1: I've got a new reason why Twitter users are all

233
00:11:02,240 --> 00:11:04,720
Speaker 1: up in arms once again. I'm gonna give you my

234
00:11:04,760 --> 00:11:07,480
Speaker 1: thoughts on the Samsung Galaxy S twenty three camera. I

235
00:11:07,480 --> 00:11:09,319
Speaker 1: took a lot of photos and videos with this thing,

236
00:11:09,360 --> 00:11:11,680
Speaker 1: so i'll give you my verdict on that I've got

237
00:11:11,720 --> 00:11:14,080
Speaker 1: three great guests this week. I've got Bing's head of

238
00:11:14,120 --> 00:11:16,880
Speaker 1: search to talk about the new Bing AI and how

239
00:11:16,920 --> 00:11:20,640
Speaker 1: Microsoft is learning from its mistakes. Plus an app that

240
00:11:20,679 --> 00:11:23,040
Speaker 1: will help you keep track of your tax write offs

241
00:11:23,360 --> 00:11:26,800
Speaker 1: using artificial intelligence. And the author of a newsletter that

242
00:11:26,840 --> 00:11:29,839
Speaker 1: I open every single time it hits my inbox. Jared

243
00:11:29,920 --> 00:11:31,720
Speaker 1: Newman is going to join me on the show to

244
00:11:31,720 --> 00:11:36,079
Speaker 1: talk about cord cutting, privacy and more. Plus your calls

245
00:11:36,160 --> 00:11:39,199
Speaker 1: coming up next at triple eight rich one oh one.

246
00:11:39,280 --> 00:11:41,400
Speaker 1: Give me a call if you have a question about technology.

247
00:11:41,440 --> 00:11:44,280
Speaker 1: The phone number is eight eight eight seven four two

248
00:11:44,480 --> 00:11:47,240
Speaker 1: four to one zero one. My name is Rich Dmuro.

249
00:11:47,320 --> 00:11:50,600
Speaker 1: You're listening to Rich on Tech. Your calls up next.

250
00:11:53,400 --> 00:11:56,600
Speaker 1: Welcome back to Rich on Tech. I'm Rich Dmiro, sitting

251
00:11:56,679 --> 00:12:01,360
Speaker 1: here hanging out talking technology with you. Phone lines are

252
00:12:01,400 --> 00:12:04,800
Speaker 1: open at eight eight eight rich one oh one. That's

253
00:12:04,880 --> 00:12:09,240
Speaker 1: eight eight eight seven two four to one zero one.

254
00:12:09,679 --> 00:12:14,120
Speaker 1: Let's go to Louis in Orange County, California. Louis, you're

255
00:12:14,160 --> 00:12:14,800
Speaker 1: on with Rich.

256
00:12:14,960 --> 00:12:15,439
Speaker 2: How you doing?

257
00:12:15,520 --> 00:12:15,720
Speaker 3: Rich?

258
00:12:15,960 --> 00:12:18,000
Speaker 2: I am doing Because of my lack of knowledge, the

259
00:12:18,040 --> 00:12:21,920
Speaker 2: best way I can ask this question is I have

260
00:12:22,840 --> 00:12:27,120
Speaker 2: I've got the bug to upgrade my audio system. I

261
00:12:27,280 --> 00:12:30,959
Speaker 2: have a receiver. Uh, we have Wi Fi in the house,

262
00:12:31,000 --> 00:12:33,160
Speaker 2: and we're using the fire stick to get all the

263
00:12:33,160 --> 00:12:37,040
Speaker 2: streaming services, whether they be audio or video. I want

264
00:12:37,080 --> 00:12:42,440
Speaker 2: to upgrade to a processor that does Bluetooth. Will that

265
00:12:42,600 --> 00:12:46,480
Speaker 2: work with all those streaming services by pairing it to

266
00:12:46,559 --> 00:12:47,280
Speaker 2: the fire stick?

267
00:12:48,720 --> 00:12:51,680
Speaker 1: Uh? Yeah, the fire stick supports Bluetooth, so you want

268
00:12:51,679 --> 00:12:54,520
Speaker 1: to So you want to pair some sort.

269
00:12:54,320 --> 00:12:57,480
Speaker 2: Of It's an Emo Tiva processor.

270
00:12:57,800 --> 00:12:58,079
Speaker 1: Okay.

271
00:12:58,120 --> 00:13:00,679
Speaker 2: So it's a little and it only does Bluetooth, doesn't do.

272
00:13:01,440 --> 00:13:03,599
Speaker 1: Wi Fi okay, And yes, so you just want to

273
00:13:03,640 --> 00:13:06,120
Speaker 1: link that up. But now when you say processor, you

274
00:13:06,160 --> 00:13:08,559
Speaker 1: want to pre amplify. Okay, you want to send the

275
00:13:08,600 --> 00:13:10,200
Speaker 1: audio throughout the house using.

276
00:13:10,000 --> 00:13:13,000
Speaker 2: This, Well just to the theater room, the main room, right, yeah,

277
00:13:13,640 --> 00:13:16,319
Speaker 2: and has that capability. Yes, I can do other rooms too.

278
00:13:16,559 --> 00:13:19,080
Speaker 1: Yeah. I mean have you tried connecting a Bluetooth device

279
00:13:19,120 --> 00:13:20,040
Speaker 1: to your firestick?

280
00:13:20,400 --> 00:13:23,720
Speaker 2: Well, here's the part I don't want to say. I

281
00:13:23,840 --> 00:13:28,600
Speaker 2: have a san HAI's a wireless headphone going to the

282
00:13:28,640 --> 00:13:33,880
Speaker 2: receiver to it. The receiver does also Bluetooth. Sure, so yes, yes,

283
00:13:34,000 --> 00:13:35,680
Speaker 2: and that works flawlessly.

284
00:13:35,960 --> 00:13:37,360
Speaker 1: Okay, but that's through the receiver.

285
00:13:37,440 --> 00:13:39,559
Speaker 2: Have you tried to receive and that's going to go away,

286
00:13:39,640 --> 00:13:40,079
Speaker 2: right right.

287
00:13:40,160 --> 00:13:43,240
Speaker 1: Have you tried directly connecting the Bluetooth headphones to the

288
00:13:43,720 --> 00:13:45,440
Speaker 1: firestick because they do have that capability.

289
00:13:46,000 --> 00:13:48,680
Speaker 2: I'm going to try that. Okay, we'll try that. Will

290
00:13:48,679 --> 00:13:49,960
Speaker 2: that answer the whole question?

291
00:13:50,000 --> 00:13:51,800
Speaker 1: I think so, because once you get those Now here's

292
00:13:51,800 --> 00:13:56,240
Speaker 1: the thing. In certain cases, like this device that you're

293
00:13:56,280 --> 00:13:59,200
Speaker 1: trying to connect via Bluetooth, if it doesn't support a

294
00:13:59,240 --> 00:14:02,800
Speaker 1: certain profile that the Firestick wants. Like the firestick primarily

295
00:14:03,320 --> 00:14:07,679
Speaker 1: is there to support, you know, headphones, like audio headphones,

296
00:14:08,200 --> 00:14:10,240
Speaker 1: so and it may support I'm not really sure if

297
00:14:10,280 --> 00:14:14,720
Speaker 1: the stick supports any sort of gaming controller via Bluetooth,

298
00:14:14,800 --> 00:14:17,600
Speaker 1: but I know it does the headphones for sure. But

299
00:14:17,679 --> 00:14:19,720
Speaker 1: the question is when you try to link up this

300
00:14:19,800 --> 00:14:23,320
Speaker 1: other little device, is the Firestick going to accept it.

301
00:14:23,360 --> 00:14:24,840
Speaker 1: That's the only thing you got to figure out. And

302
00:14:24,880 --> 00:14:26,640
Speaker 1: the only way you can figure that out is by

303
00:14:26,680 --> 00:14:27,520
Speaker 1: trying that out.

304
00:14:27,640 --> 00:14:29,880
Speaker 2: Right, or I can ask the manufacturer.

305
00:14:30,160 --> 00:14:34,800
Speaker 1: Yeah, the manufacturer may know for sure, but but for

306
00:14:34,880 --> 00:14:38,600
Speaker 1: sure the Firestick definitely supports it. You'll be okay with that.

307
00:14:38,960 --> 00:14:41,280
Speaker 1: But just to test it out, I would just link

308
00:14:41,360 --> 00:14:43,240
Speaker 1: up your headphones so you put them into pairing mode,

309
00:14:43,640 --> 00:14:46,160
Speaker 1: go into the settings on the fire TV stick. It'll say, like,

310
00:14:46,400 --> 00:14:47,960
Speaker 1: you know, it's in the setting somewhere it has like

311
00:14:48,000 --> 00:14:50,800
Speaker 1: Bluetooth devices. You know, you put it into pairing mode,

312
00:14:50,840 --> 00:14:53,480
Speaker 1: it should see that device. You click it and just

313
00:14:53,560 --> 00:14:56,040
Speaker 1: try that out first off, and then once you've got

314
00:14:56,040 --> 00:14:58,120
Speaker 1: that confidence, then you can go ahead and connect this

315
00:14:58,200 --> 00:14:59,040
Speaker 1: other device.

316
00:15:00,560 --> 00:15:05,920
Speaker 2: Truth signal is good as a Wi Fi signal that's

317
00:15:05,960 --> 00:15:07,240
Speaker 2: hardwired into the receiver.

318
00:15:07,360 --> 00:15:10,760
Speaker 1: Now, I don't think a Bluetooth signal is going to

319
00:15:10,800 --> 00:15:12,640
Speaker 1: be good as good as a hard wired signal now.

320
00:15:12,800 --> 00:15:16,480
Speaker 1: But with that said, I think it'll be fine. So

321
00:15:17,160 --> 00:15:18,720
Speaker 1: I think it'll be I mean, look, you're gonna have

322
00:15:18,760 --> 00:15:19,920
Speaker 1: to try it out. You're gonna have to see that

323
00:15:19,960 --> 00:15:22,880
Speaker 1: could be some latency, that's the biggest that's the biggest

324
00:15:22,960 --> 00:15:25,960
Speaker 1: question is is there going to be a limpsake a

325
00:15:25,960 --> 00:15:29,040
Speaker 1: lip sync issue with what you're watching on TV to

326
00:15:29,200 --> 00:15:31,600
Speaker 1: the Bluetooth you know, going through that system and out

327
00:15:31,600 --> 00:15:32,360
Speaker 1: through the speakers.

328
00:15:32,760 --> 00:15:36,680
Speaker 2: Right, So it's not only audio quality possibly loss possibly

329
00:15:37,000 --> 00:15:39,440
Speaker 2: it's also lip syncing and things such as that.

330
00:15:39,680 --> 00:15:42,120
Speaker 1: Exactly. Now, I've got you know, a Sono system that

331
00:15:42,240 --> 00:15:44,840
Speaker 1: has they know that you know, the wireless is a

332
00:15:44,880 --> 00:15:47,720
Speaker 1: part of it, and it has some adjustments for that.

333
00:15:48,280 --> 00:15:50,560
Speaker 1: I don't know if those adjustments are built into the

334
00:15:50,560 --> 00:15:52,840
Speaker 1: fire stick, but that's something you can check as well.

335
00:15:52,840 --> 00:15:54,280
Speaker 1: But I don't think that's the case.

336
00:15:54,440 --> 00:15:57,200
Speaker 2: What if What if they built into the processor.

337
00:15:57,520 --> 00:15:59,240
Speaker 1: Yeah, if you have that, then you can that would

338
00:15:59,280 --> 00:16:01,640
Speaker 1: work too. Yeah, exactly, just adjust it by a couple

339
00:16:01,680 --> 00:16:02,360
Speaker 1: of milliseconds.

340
00:16:02,600 --> 00:16:04,800
Speaker 2: All right, that this helps a lot. Thank you, finally

341
00:16:04,840 --> 00:16:06,040
Speaker 2: finally learn something good.

342
00:16:06,920 --> 00:16:09,040
Speaker 1: All right, louis happy to help. Thanks for calling today.

343
00:16:09,040 --> 00:16:11,360
Speaker 1: I appreciate it. Phone lines are open at triple eight

344
00:16:11,520 --> 00:16:13,840
Speaker 1: rich one oh one. That's eight eight eight seven four

345
00:16:13,880 --> 00:16:16,440
Speaker 1: to two, four to one zero one. I told you

346
00:16:16,440 --> 00:16:19,920
Speaker 1: that Twitter users are up in arms once again. It

347
00:16:19,960 --> 00:16:23,480
Speaker 1: seems like nobody's happy on Twitter, except for the people

348
00:16:23,560 --> 00:16:25,480
Speaker 1: that are on Twitter because they love Twitter. So I

349
00:16:25,480 --> 00:16:27,720
Speaker 1: don't know why they're always angry, but they're there, they're

350
00:16:27,760 --> 00:16:30,400
Speaker 1: on Twitter, but yet they're angry about Twitter and all.

351
00:16:30,440 --> 00:16:33,200
Speaker 1: This started, of course, when Elon took over Twitter. But

352
00:16:33,320 --> 00:16:35,600
Speaker 1: now a big change on Twitter. They are going to

353
00:16:35,720 --> 00:16:40,400
Speaker 1: force folks to use a two factor authentication app instead

354
00:16:40,440 --> 00:16:43,400
Speaker 1: of a phone number. Now, if you pay for Twitter Blue,

355
00:16:43,480 --> 00:16:45,880
Speaker 1: which is their subscription service, you can still use your

356
00:16:45,920 --> 00:16:50,280
Speaker 1: phone number, but they said historically the phone numbers have

357
00:16:50,360 --> 00:16:53,480
Speaker 1: been a good form of two factor authentication, but they

358
00:16:53,560 --> 00:16:56,440
Speaker 1: have been abused by bad actors. So we're no longer

359
00:16:56,480 --> 00:16:59,720
Speaker 1: going to allow counts to enroll in text message two

360
00:16:59,720 --> 00:17:03,360
Speaker 1: factor authentication. And if you're not familiar with two factor authentication,

361
00:17:03,840 --> 00:17:06,240
Speaker 1: that is, when you use your phone number to secure

362
00:17:06,240 --> 00:17:09,919
Speaker 1: your account, and when you try to log in, the

363
00:17:10,000 --> 00:17:13,320
Speaker 1: service will text a number like a special one time

364
00:17:13,440 --> 00:17:15,840
Speaker 1: code to your phone, and then you have to put

365
00:17:15,840 --> 00:17:17,440
Speaker 1: in that code. And the idea is that the bad

366
00:17:17,480 --> 00:17:19,840
Speaker 1: person may have access to your account, but they don't

367
00:17:19,840 --> 00:17:21,520
Speaker 1: have access to your phone, so they wouldn't get that

368
00:17:22,600 --> 00:17:25,480
Speaker 1: one time text. Anyway, if you're on Twitter and you're

369
00:17:25,520 --> 00:17:27,239
Speaker 1: not paying, you're gonna have to use an app. I

370
00:17:27,280 --> 00:17:30,000
Speaker 1: recommend an app called Authie, or you can use an

371
00:17:30,000 --> 00:17:33,960
Speaker 1: app called Microsoft Authenticator or Google Authenticator. Any of those

372
00:17:34,000 --> 00:17:38,119
Speaker 1: will work. In fact, they're all better than using sms

373
00:17:38,160 --> 00:17:43,080
Speaker 1: in general, because SMS can be redirected, it can be intercepted,

374
00:17:43,240 --> 00:17:45,440
Speaker 1: and so it's better in general. But you can still

375
00:17:45,480 --> 00:17:49,800
Speaker 1: be mad. But I've been recommending two factor authentication accounts

376
00:17:49,800 --> 00:17:51,960
Speaker 1: for a long time, or two factor authentication apps for

377
00:17:52,000 --> 00:17:54,800
Speaker 1: a very long time. All right. Coming up on the show,

378
00:17:54,920 --> 00:17:57,760
Speaker 1: we are going to talk to Diva Kumar. She is

379
00:17:57,840 --> 00:18:02,000
Speaker 1: the head of search at BING and if you've been

380
00:18:02,040 --> 00:18:05,120
Speaker 1: following Bing, you know they've got this new AI system.

381
00:18:05,520 --> 00:18:07,439
Speaker 1: We're going to talk to Divva about that. Coming up

382
00:18:07,480 --> 00:18:14,200
Speaker 1: next on rich On Tech. Welcome back to rich On Tech.

383
00:18:14,560 --> 00:18:17,159
Speaker 1: Joining me now is Divia Kumar. She is the senior

384
00:18:17,160 --> 00:18:20,760
Speaker 1: director of Marketing for Search and AI at Microsoft. Divia,

385
00:18:20,800 --> 00:18:23,400
Speaker 1: thanks for joining me. Very exciting week for you.

386
00:18:23,640 --> 00:18:25,280
Speaker 4: It has been a very exciting week. Thank you for

387
00:18:25,320 --> 00:18:25,639
Speaker 4: having me.

388
00:18:25,960 --> 00:18:28,440
Speaker 1: So tell me about being AI. Is that what we're

389
00:18:28,440 --> 00:18:30,879
Speaker 1: calling it is? And what have you learned in the

390
00:18:30,880 --> 00:18:33,200
Speaker 1: past couple of days about how people are using this.

391
00:18:33,920 --> 00:18:37,800
Speaker 4: We're calling it the new Bing and we've been getting

392
00:18:37,840 --> 00:18:43,000
Speaker 4: an incredible amount of feedback, overwhelmingly positive and some very

393
00:18:43,760 --> 00:18:47,480
Speaker 4: appreciated negative feedback as well, which is exactly what we

394
00:18:47,560 --> 00:18:51,000
Speaker 4: wanted by launching the product. And we're seeing that a

395
00:18:51,040 --> 00:18:54,200
Speaker 4: lot of people are actually engaging heavily with the chat experience,

396
00:18:54,240 --> 00:18:57,080
Speaker 4: which is new because we've never had chat experience in

397
00:18:57,160 --> 00:19:00,320
Speaker 4: search before. We are essentially introducing new user EXPERI. This

398
00:19:00,359 --> 00:19:03,080
Speaker 4: is part of search and seeing how people are engaging

399
00:19:03,080 --> 00:19:06,199
Speaker 4: with it has been fantastic, and obviously the reason it's

400
00:19:06,240 --> 00:19:08,199
Speaker 4: an early product and the reason why we wanted to

401
00:19:08,200 --> 00:19:10,600
Speaker 4: bring it to market is to start to get feedback

402
00:19:10,600 --> 00:19:14,000
Speaker 4: from real world scenarios. And that's exactly what we've been getting.

403
00:19:14,000 --> 00:19:17,000
Speaker 4: Everybody's stress testing it and then giving us feedback, and

404
00:19:17,040 --> 00:19:19,040
Speaker 4: the team is hard at work trying to address some

405
00:19:19,119 --> 00:19:20,480
Speaker 4: of the feedback that we're getting as well.

406
00:19:20,960 --> 00:19:23,840
Speaker 1: So explain to me what is the New Being.

407
00:19:25,359 --> 00:19:29,560
Speaker 4: The New Being is essentially powered by an AI model,

408
00:19:29,840 --> 00:19:32,560
Speaker 4: a very powerful AI model. We're calling it the Prometheus model.

409
00:19:32,800 --> 00:19:36,479
Speaker 4: So what the Prometheus model is is the latest model

410
00:19:36,560 --> 00:19:39,960
Speaker 4: from open Ai, more powerful than the one that's powering CHATGBT,

411
00:19:40,680 --> 00:19:44,520
Speaker 4: combined with the search technology from Microsoft, and that's the

412
00:19:44,520 --> 00:19:47,680
Speaker 4: Prometheus model. And so that model is is what powers

413
00:19:48,040 --> 00:19:50,919
Speaker 4: all of the search plus answer, search plus chat experience

414
00:19:51,119 --> 00:19:52,400
Speaker 4: that you're seeing with the New Being.

415
00:19:53,080 --> 00:19:56,560
Speaker 1: Now, some people might think, because chat GBT became so

416
00:19:56,680 --> 00:20:01,160
Speaker 1: popular seemingly overnight, Microsoft has the New ban seemingly overnight.

417
00:20:01,560 --> 00:20:03,720
Speaker 1: Have you been working on this for a while or

418
00:20:03,800 --> 00:20:06,119
Speaker 1: is this something that you just sort of cobbled together quickly.

419
00:20:06,720 --> 00:20:09,160
Speaker 4: The team has been working on this for a while, obviously,

420
00:20:09,200 --> 00:20:11,399
Speaker 4: Microsoft has had a partnership with open Ai for a

421
00:20:11,400 --> 00:20:13,920
Speaker 4: few years now, and the engineering team is ben hard

422
00:20:13,920 --> 00:20:16,200
Speaker 4: at work working on this, So it is not something

423
00:20:16,240 --> 00:20:18,800
Speaker 4: that was just coupled together overnight, and it's something that

424
00:20:18,840 --> 00:20:21,000
Speaker 4: the team has been excited to bring to market and

425
00:20:21,040 --> 00:20:22,800
Speaker 4: start to get real world examples.

426
00:20:22,400 --> 00:20:25,880
Speaker 1: From what is the power of the new Bang, what

427
00:20:25,920 --> 00:20:28,480
Speaker 1: can I do with this new model and how is

428
00:20:28,520 --> 00:20:30,600
Speaker 1: it different than chat GPT?

429
00:20:31,119 --> 00:20:34,399
Speaker 4: The New Being what it does or what it offers

430
00:20:34,440 --> 00:20:38,359
Speaker 4: for consumers is today's search hasn't fundamentally changed or search

431
00:20:38,400 --> 00:20:41,439
Speaker 4: engines haven't fundamentally changed for over twenty years. And with

432
00:20:41,520 --> 00:20:45,480
Speaker 4: the New Being, what we've introduced is we've continued to

433
00:20:45,520 --> 00:20:48,239
Speaker 4: give user's choice with how search works today. So if

434
00:20:48,280 --> 00:20:51,560
Speaker 4: you did a query, you still get the familiar blue

435
00:20:51,600 --> 00:20:54,800
Speaker 4: links on the page, but for more more nuanced queries,

436
00:20:54,880 --> 00:20:57,280
Speaker 4: what we're also giving you is a distilled version of

437
00:20:57,320 --> 00:21:00,199
Speaker 4: an answer, so you get a summarized answer, so that

438
00:21:00,240 --> 00:21:03,040
Speaker 4: way you have a great starting point with that, and

439
00:21:03,080 --> 00:21:05,480
Speaker 4: we've also introduced a chat experience, so now you see

440
00:21:05,520 --> 00:21:07,479
Speaker 4: an answer and you want to continue to refine it,

441
00:21:07,760 --> 00:21:10,160
Speaker 4: you don't have to start a new search. You can

442
00:21:10,200 --> 00:21:13,160
Speaker 4: go into chat mode and actually just converse with being

443
00:21:13,520 --> 00:21:16,719
Speaker 4: to continue to refine that, and being actually remembers the

444
00:21:16,720 --> 00:21:19,440
Speaker 4: context of the prompt that you gave, and so you're

445
00:21:19,480 --> 00:21:22,760
Speaker 4: actually just having a very natural conversation with being to

446
00:21:22,760 --> 00:21:26,400
Speaker 4: continue to refine that. So all of those capabilities are

447
00:21:26,440 --> 00:21:29,080
Speaker 4: not something that you've seen with search before. So we've

448
00:21:29,160 --> 00:21:31,080
Speaker 4: essentially just reinventing the category.

449
00:21:31,800 --> 00:21:35,000
Speaker 1: Is this search engine and this AI learning who I am?

450
00:21:35,160 --> 00:21:37,280
Speaker 1: Like my preferences? Like if I mentioned that I like

451
00:21:37,400 --> 00:21:41,000
Speaker 1: vegan food, does it remember that throughout my searches until

452
00:21:41,040 --> 00:21:41,439
Speaker 1: I tell it?

453
00:21:41,480 --> 00:21:46,840
Speaker 4: Otherwise it only remembers the context of a single session. Obviously,

454
00:21:46,880 --> 00:21:49,800
Speaker 4: the privacy policies that we have for search still applies

455
00:21:49,800 --> 00:21:52,600
Speaker 4: to the new experience, So in a single context, so

456
00:21:52,640 --> 00:21:55,120
Speaker 4: a few turns, it will remember the context, but after

457
00:21:55,200 --> 00:21:58,400
Speaker 4: you've started a new search, the context doesn't pass through

458
00:21:58,400 --> 00:21:59,200
Speaker 4: into the next one.

459
00:21:59,400 --> 00:22:01,800
Speaker 1: It's very interesting though, because it's so different than what

460
00:22:01,840 --> 00:22:03,800
Speaker 1: I'm used to, and you know, it kind of takes

461
00:22:03,800 --> 00:22:05,919
Speaker 1: them getting used to. So what are some of the

462
00:22:05,920 --> 00:22:07,960
Speaker 1: things I can do with this, and what's the advantage

463
00:22:08,000 --> 00:22:11,800
Speaker 1: to this chat engine versus just regular search.

464
00:22:13,040 --> 00:22:14,320
Speaker 4: One of some of the things that you can do

465
00:22:14,359 --> 00:22:17,320
Speaker 4: is obviously search today does a few things really well,

466
00:22:17,359 --> 00:22:19,520
Speaker 4: which is what designed to do. If it's a navigational

467
00:22:19,600 --> 00:22:21,800
Speaker 4: query or if it's an informational query, that is, if

468
00:22:21,800 --> 00:22:24,040
Speaker 4: you're wanting to just find a website, search is great

469
00:22:24,080 --> 00:22:26,280
Speaker 4: for that. If you're wanting to find the latest sports scores,

470
00:22:26,359 --> 00:22:28,320
Speaker 4: search is great for that. But if you get into

471
00:22:28,400 --> 00:22:31,000
Speaker 4: territories where you want to find or you're searching for

472
00:22:31,000 --> 00:22:33,760
Speaker 4: something a little bit more complex or nuanced, like you've

473
00:22:33,760 --> 00:22:36,480
Speaker 4: got a query that might have multiple parameters. Hey, I

474
00:22:36,520 --> 00:22:38,800
Speaker 4: want to go to this place, and I want to

475
00:22:38,840 --> 00:22:40,320
Speaker 4: know what the weather is and I want to get

476
00:22:40,320 --> 00:22:43,000
Speaker 4: the five star hotels there, or whatever the combination of

477
00:22:43,040 --> 00:22:46,520
Speaker 4: things are. You can now just ask being and you

478
00:22:46,520 --> 00:22:49,159
Speaker 4: can give it those multiple parameters and it'll try to

479
00:22:49,200 --> 00:22:52,200
Speaker 4: sort of cast a white net and pull together a summary,

480
00:22:52,440 --> 00:22:54,600
Speaker 4: but it's the starting point. I'll have annotations and you

481
00:22:54,640 --> 00:22:57,359
Speaker 4: can look at exactly where it's pulling content from, so

482
00:22:57,400 --> 00:22:59,600
Speaker 4: it's full more some of those sort of more nuanced

483
00:22:59,680 --> 00:23:02,520
Speaker 4: quer is where maybe you're not looking for one single

484
00:23:02,560 --> 00:23:04,960
Speaker 4: answer and you want multiple and you're just looking for

485
00:23:04,960 --> 00:23:05,640
Speaker 4: a starting point.

486
00:23:05,680 --> 00:23:07,720
Speaker 1: So that's great for such So I'm sitting here with

487
00:23:07,880 --> 00:23:10,720
Speaker 1: Diva Kumar, the senior director of Marketing for Search and

488
00:23:10,800 --> 00:23:14,000
Speaker 1: Ai at Microsoft. We're actually at a Microsoft event where

489
00:23:14,000 --> 00:23:16,359
Speaker 1: they're having journalists in to kind of check out the

490
00:23:16,440 --> 00:23:19,040
Speaker 1: new bing I'd be remiss if I didn't ask about

491
00:23:19,040 --> 00:23:23,359
Speaker 1: the recent news reports these folks that have posted screenshots

492
00:23:23,480 --> 00:23:25,640
Speaker 1: of you know, and we've seen the headlines that bing

493
00:23:25,680 --> 00:23:27,840
Speaker 1: ai has already gone off the rails. You know, they

494
00:23:27,920 --> 00:23:31,879
Speaker 1: really kind of poked and prodded this new AI search

495
00:23:31,960 --> 00:23:36,199
Speaker 1: to return some really wild answers, making fun of people

496
00:23:36,480 --> 00:23:39,440
Speaker 1: questioning their existence. All these things that I've seen online.

497
00:23:39,800 --> 00:23:42,640
Speaker 1: What do you make of that? Is that real? Number? One?

498
00:23:43,600 --> 00:23:45,680
Speaker 1: Is that expected? And why is that happening.

499
00:23:46,200 --> 00:23:48,560
Speaker 4: One of the reasons why we decided to go to

500
00:23:48,640 --> 00:23:51,240
Speaker 4: market now is there's only so much you can test

501
00:23:51,280 --> 00:23:55,200
Speaker 4: something so nascent as an AI based product with the

502
00:23:55,560 --> 00:23:58,639
Speaker 4: within Microsoft, within the company itself, and we wanted to

503
00:23:58,640 --> 00:24:01,679
Speaker 4: get early adopters and people who are willing to stressed

504
00:24:01,720 --> 00:24:05,480
Speaker 4: as the system out and get their hands on the product.

505
00:24:06,040 --> 00:24:09,840
Speaker 4: And so the feedback is actually welcome feedback because we

506
00:24:09,960 --> 00:24:12,879
Speaker 4: actually now have a huge, much more bigger sample size

507
00:24:13,119 --> 00:24:16,120
Speaker 4: of people struss testing it out, what's working, what's not working,

508
00:24:16,520 --> 00:24:18,119
Speaker 4: And as soon as we are seeing some of the

509
00:24:18,160 --> 00:24:21,679
Speaker 4: feedback come in. We've got a team taking copious notes

510
00:24:21,760 --> 00:24:24,919
Speaker 4: of the kind of feedback, testing it again within Microsoft

511
00:24:25,040 --> 00:24:26,919
Speaker 4: and trying to address some of those problems. And we

512
00:24:27,000 --> 00:24:30,280
Speaker 4: kind of put out a blog yesterday especially calling out

513
00:24:30,400 --> 00:24:32,320
Speaker 4: some of the feedback that we've seen from the market,

514
00:24:32,320 --> 00:24:36,320
Speaker 4: both positive and negative, and it's very welcome and actually expected.

515
00:24:36,359 --> 00:24:37,880
Speaker 4: This is also one of the reasons why we're actually

516
00:24:37,880 --> 00:24:39,919
Speaker 4: putting it out there, and we want to get more

517
00:24:39,920 --> 00:24:42,919
Speaker 4: critical feedback. We want to get both negative positive feedback

518
00:24:43,160 --> 00:24:46,280
Speaker 4: and tell us feature options like what would you like

519
00:24:46,320 --> 00:24:49,040
Speaker 4: to see in the product, And so we want to overtime,

520
00:24:49,200 --> 00:24:52,360
Speaker 4: iterate and improve to get make sure that everybody's confident

521
00:24:52,400 --> 00:24:55,399
Speaker 4: the consumers us before we actually scale out.

522
00:24:56,520 --> 00:25:00,480
Speaker 1: Now, this got me to download the Edge explore are

523
00:25:00,520 --> 00:25:03,560
Speaker 1: the Edge web browser. It got me to use Bing

524
00:25:03,760 --> 00:25:07,320
Speaker 1: as my search engine. Is that all kind of the

525
00:25:07,560 --> 00:25:09,920
Speaker 1: point of this is to get people to use Bing.

526
00:25:10,119 --> 00:25:11,960
Speaker 1: And you think if they're using Bing for the first

527
00:25:12,000 --> 00:25:13,920
Speaker 1: time with this new AI tech, they're going to be

528
00:25:13,920 --> 00:25:18,119
Speaker 1: impressed and maybe you'll take some market share from the

529
00:25:18,119 --> 00:25:18,760
Speaker 1: market leader.

530
00:25:19,480 --> 00:25:21,480
Speaker 4: There's a lot of opportunity for being to grow in

531
00:25:21,520 --> 00:25:23,240
Speaker 4: the market. And at the end of the day, Our

532
00:25:23,280 --> 00:25:26,160
Speaker 4: focus is to make sure that we're actually bringing unique

533
00:25:26,200 --> 00:25:29,800
Speaker 4: consumer value and that's the focus. How can search be better?

534
00:25:30,040 --> 00:25:33,280
Speaker 4: The search category hasn't really changed fundamentally for a long time.

535
00:25:33,600 --> 00:25:35,679
Speaker 4: We see an opportunity for it to do better and

536
00:25:35,760 --> 00:25:38,760
Speaker 4: to actually offer value. We hope with that value we

537
00:25:38,840 --> 00:25:41,560
Speaker 4: are seeing higher engagement and that would be the ultimate

538
00:25:41,560 --> 00:25:46,400
Speaker 4: goal is to provide value, engage users and there's only upside.

539
00:25:46,800 --> 00:25:48,760
Speaker 1: How do folks get access to the new Bang?

540
00:25:49,960 --> 00:25:52,119
Speaker 4: Go to Bang dot com slash new or go to

541
00:25:52,160 --> 00:25:55,000
Speaker 4: bing dot com and sign up for the waitlist.

542
00:25:55,600 --> 00:25:59,280
Speaker 1: Diva Kumar, Senior director of Marketing for Search and AI

543
00:25:59,320 --> 00:26:02,080
Speaker 1: at Microsoft. Thanks so much for joining me today. More

544
00:26:02,119 --> 00:26:06,040
Speaker 1: of rich on Tech coming up after this. Welcome back

545
00:26:06,080 --> 00:26:08,680
Speaker 1: to rich on Tech. My name is rich Dmiria. You

546
00:26:08,680 --> 00:26:13,919
Speaker 1: can find me online at rich on Tech. I'm on Instagram,

547
00:26:14,000 --> 00:26:18,320
Speaker 1: I'm on Twitter, I'm on Facebook. Where else? I think

548
00:26:18,400 --> 00:26:21,680
Speaker 1: that's it for now. Oh, also the True app, try

549
00:26:21,720 --> 00:26:25,680
Speaker 1: True dot com, slash rich on tech and my website

550
00:26:25,840 --> 00:26:29,440
Speaker 1: rich on tech dot tv. Can you sense the pattern there?

551
00:26:30,280 --> 00:26:32,479
Speaker 1: Let's go to Freddie in New York. Freddie, you are

552
00:26:32,640 --> 00:26:35,320
Speaker 1: on with rich Although.

553
00:26:35,200 --> 00:26:39,840
Speaker 3: Rich can you wick him in a recorder for Aaron

554
00:26:39,920 --> 00:26:43,320
Speaker 3: Trump FireWire like a DVR, So.

555
00:26:43,320 --> 00:26:48,200
Speaker 1: Like a DVR for you said, for firestick, Yes, okay,

556
00:26:48,280 --> 00:26:54,040
Speaker 1: DVR for firestick. Good question. So it's funny. Amazon had

557
00:26:54,080 --> 00:26:57,359
Speaker 1: their own for a while. It was called the Recast TV,

558
00:26:57,560 --> 00:26:59,600
Speaker 1: which I purchased day one because I thought it was

559
00:26:59,640 --> 00:27:05,080
Speaker 1: so great, and then they dropped it like everything Amazon does. Amazon,

560
00:27:05,320 --> 00:27:07,840
Speaker 1: I don't know who has a shorter attention span, Amazon

561
00:27:08,040 --> 00:27:11,360
Speaker 1: or Google, because they put out products and then they

562
00:27:11,640 --> 00:27:14,840
Speaker 1: drop them. And so I had this Recast recorder as

563
00:27:14,840 --> 00:27:17,440
Speaker 1: a DVR that connects to an antenna and it integrates

564
00:27:17,600 --> 00:27:21,280
Speaker 1: very nicely with the firestick. But I don't believe they

565
00:27:21,320 --> 00:27:24,040
Speaker 1: sell it anymore, so that one is probably a non starter.

566
00:27:24,280 --> 00:27:27,840
Speaker 1: And I just tossed mind sadly. It was let's see

567
00:27:27,840 --> 00:27:30,639
Speaker 1: do they still sell it now? They don't sell it anymore, Okay.

568
00:27:31,000 --> 00:27:34,240
Speaker 1: So my second choice for this, if you want a

569
00:27:34,280 --> 00:27:37,080
Speaker 1: DVR for your firestick, would be to do something called

570
00:27:37,160 --> 00:27:41,159
Speaker 1: Tableau tablo. And this is the other thing I have

571
00:27:41,200 --> 00:27:42,840
Speaker 1: hooked up at my house. I have an antenna on

572
00:27:42,880 --> 00:27:46,000
Speaker 1: my roof because why pay for local channels when you

573
00:27:46,000 --> 00:27:48,159
Speaker 1: can get them over the air. And so if you

574
00:27:48,240 --> 00:27:51,000
Speaker 1: have one of these devices, you can record it like

575
00:27:51,040 --> 00:27:54,040
Speaker 1: a DVR, and then send it through your firestick and

576
00:27:54,040 --> 00:27:56,600
Speaker 1: there's a Tableau app. And what I like about Tableau

577
00:27:56,720 --> 00:27:59,320
Speaker 1: is that they've got native apps for most of the

578
00:27:59,400 --> 00:28:02,320
Speaker 1: main devices. So if you have an Apple TV, if

579
00:28:02,400 --> 00:28:05,399
Speaker 1: you have a fire TV, what's the other one, Chrome

580
00:28:05,480 --> 00:28:09,960
Speaker 1: cast Roku, So they're pretty much like they know what

581
00:28:09,960 --> 00:28:12,919
Speaker 1: they're doing, and you get this little box. You connect

582
00:28:12,960 --> 00:28:16,600
Speaker 1: your antenna to the box. The box sometimes has built

583
00:28:16,640 --> 00:28:18,879
Speaker 1: in hard drive, other times you have to connect a

584
00:28:18,880 --> 00:28:21,720
Speaker 1: hard drive to it to get that storage space, and

585
00:28:21,760 --> 00:28:24,160
Speaker 1: then you can record stuff. And the way that Tableau works,

586
00:28:24,160 --> 00:28:26,120
Speaker 1: and what I like about it is that you can

587
00:28:26,119 --> 00:28:27,959
Speaker 1: either pay it's a couple bucks a month. I think

588
00:28:27,960 --> 00:28:30,400
Speaker 1: it's either five bucks a month to record to set

589
00:28:30,480 --> 00:28:34,520
Speaker 1: scheduled recordings like two weeks out, or you cannot pay

590
00:28:34,680 --> 00:28:37,680
Speaker 1: and then you can't really set scheduled recordings, but you

591
00:28:38,120 --> 00:28:41,200
Speaker 1: can still record stuff. It's just more manual. So it's

592
00:28:41,280 --> 00:28:43,200
Speaker 1: kind of like that freemium model where they get you

593
00:28:43,240 --> 00:28:45,800
Speaker 1: on board and you can decide do you want to

594
00:28:46,120 --> 00:28:49,280
Speaker 1: pay more or pay less. So that's the one I like,

595
00:28:49,400 --> 00:28:51,880
Speaker 1: is the Tableau. And then of course once you're looking

596
00:28:51,880 --> 00:28:53,760
Speaker 1: at the Tableau page, you have to decide how many

597
00:28:53,800 --> 00:28:56,160
Speaker 1: things you want to record it once. So they've got

598
00:28:56,200 --> 00:29:00,239
Speaker 1: different Tableau products that have different tuners in them. So

599
00:29:00,280 --> 00:29:03,880
Speaker 1: the standard one has two channels at once, and then

600
00:29:04,040 --> 00:29:07,120
Speaker 1: the higher end one has four channels at once. So

601
00:29:07,280 --> 00:29:09,920
Speaker 1: once you connect your antenna, it will either split it

602
00:29:09,960 --> 00:29:13,280
Speaker 1: into two recordings or into four, depends how much stuff

603
00:29:13,280 --> 00:29:16,880
Speaker 1: you want to record. Now, there are other products out

604
00:29:16,880 --> 00:29:19,440
Speaker 1: there that can do this. There's a product called AIRTV

605
00:29:19,720 --> 00:29:23,320
Speaker 1: made by Sling and this is a product I've tested

606
00:29:23,360 --> 00:29:25,280
Speaker 1: in the past. I've not tested it in a while,

607
00:29:25,600 --> 00:29:28,280
Speaker 1: but it's very similar, but this one is much more

608
00:29:28,280 --> 00:29:31,120
Speaker 1: integrated into Sling TV. So if you have a Sling

609
00:29:31,200 --> 00:29:34,800
Speaker 1: TV subscription, the idea is that your local channels will

610
00:29:34,840 --> 00:29:39,040
Speaker 1: live alongside channels like HGTV and all those other channels

611
00:29:39,040 --> 00:29:41,440
Speaker 1: that are on your programming grid. So that's another one,

612
00:29:41,720 --> 00:29:45,120
Speaker 1: but that's sort of its own thing. So AIRTV is

613
00:29:45,200 --> 00:29:48,600
Speaker 1: much more of a how do I explain that, It's

614
00:29:48,640 --> 00:29:51,320
Speaker 1: much more like if you're a Sling TV subscriber, it's

615
00:29:51,360 --> 00:29:54,600
Speaker 1: probably better to have that, but I think Tableau is

616
00:29:54,640 --> 00:29:57,800
Speaker 1: better if you just are doing your own thing. Of course,

617
00:29:57,800 --> 00:30:01,160
Speaker 1: Tvo also has their own product. They have a TVO

618
00:30:01,360 --> 00:30:05,080
Speaker 1: was my first DVR, and I was a big fan

619
00:30:05,120 --> 00:30:09,440
Speaker 1: of TVO for so many years. I'll never forget buying

620
00:30:09,440 --> 00:30:11,840
Speaker 1: the first tv O. I've told this story so many times.

621
00:30:11,880 --> 00:30:14,440
Speaker 1: I have two stories. Actually I bought a TVO. I

622
00:30:14,480 --> 00:30:18,360
Speaker 1: was actually late for work. I was working in Yakima, Washington,

623
00:30:18,920 --> 00:30:22,000
Speaker 1: and I got this TVO delivered to my house and

624
00:30:22,040 --> 00:30:24,120
Speaker 1: the delivery I was working like the night shift, like

625
00:30:24,120 --> 00:30:26,080
Speaker 1: the three pm shift and TV news you have like

626
00:30:26,120 --> 00:30:27,800
Speaker 1: two shifts, you have like the morning shift or like

627
00:30:27,840 --> 00:30:30,080
Speaker 1: the afternoon shift which starts at three. So I was

628
00:30:30,080 --> 00:30:33,440
Speaker 1: doing the three pm to midnight shift and I was

629
00:30:33,520 --> 00:30:36,400
Speaker 1: late because I got this DVR. I was so excited.

630
00:30:36,440 --> 00:30:38,120
Speaker 1: It was the first time I had ever seen a

631
00:30:38,160 --> 00:30:41,720
Speaker 1: DVR in my entire life. And back then, to get

632
00:30:41,720 --> 00:30:43,480
Speaker 1: this thing set up, you had to connect it to

633
00:30:44,280 --> 00:30:47,120
Speaker 1: a phone line like a traditional phone line. This is

634
00:30:47,120 --> 00:30:49,240
Speaker 1: how old this is. We're going back many many years.

635
00:30:49,840 --> 00:30:54,840
Speaker 1: And to download the initial software and the programming guide,

636
00:30:55,400 --> 00:30:58,800
Speaker 1: it was an epic event. I'm talking an hour and

637
00:30:58,840 --> 00:31:00,760
Speaker 1: a half, two hours. So by the time I did this,

638
00:31:00,840 --> 00:31:02,800
Speaker 1: I started it, I couldn't stop. I didn't want to,

639
00:31:03,200 --> 00:31:05,960
Speaker 1: you know, I couldn't stop doing this and so I said,

640
00:31:05,960 --> 00:31:07,600
Speaker 1: you know, I'm gonna be late for work. So I

641
00:31:07,640 --> 00:31:09,239
Speaker 1: was late for work. I set up the whole thing.

642
00:31:09,240 --> 00:31:13,280
Speaker 1: It was amazing. Then I this is when Survivor was big.

643
00:31:13,360 --> 00:31:15,960
Speaker 1: I invited over all my friends from the TV station.

644
00:31:16,040 --> 00:31:17,360
Speaker 1: You know, we were all like in our twenty so

645
00:31:17,360 --> 00:31:20,600
Speaker 1: everyone pretty much worked and then partied together afterwards. And

646
00:31:20,680 --> 00:31:24,760
Speaker 1: so I invited them all over for a Survivor viewing party,

647
00:31:25,440 --> 00:31:29,160
Speaker 1: and on beknownst to them, I paused Survivor in the

648
00:31:29,200 --> 00:31:31,400
Speaker 1: middle of the show, which had never been done before

649
00:31:31,400 --> 00:31:33,840
Speaker 1: because nobody had ever seen DVR, so you never knew

650
00:31:33,840 --> 00:31:36,440
Speaker 1: that you could pause live TV. And so I do this,

651
00:31:36,520 --> 00:31:39,840
Speaker 1: and the room just went what just happened? And you know,

652
00:31:39,880 --> 00:31:42,440
Speaker 1: everyone dropped their Apple Teeni's, which I think was the

653
00:31:42,920 --> 00:31:46,440
Speaker 1: drink at the time. That goes to show how old

654
00:31:46,480 --> 00:31:48,360
Speaker 1: it was. There might have been some beer there too,

655
00:31:48,400 --> 00:31:51,280
Speaker 1: but Apple TEENI I think was the hot drink. Anyway,

656
00:31:51,440 --> 00:31:53,080
Speaker 1: so I pause it, and I of course had to

657
00:31:53,120 --> 00:31:55,440
Speaker 1: explain to people like what this was. And I was

658
00:31:55,480 --> 00:31:57,480
Speaker 1: into tech back then, although I was a regular reporter

659
00:31:57,560 --> 00:32:00,000
Speaker 1: back then, but it was such a moment that I

660
00:32:00,120 --> 00:32:02,040
Speaker 1: remember in my head we were all sitting on like

661
00:32:02,080 --> 00:32:04,400
Speaker 1: you know, cheap folding chairs and stuff. I mean, it

662
00:32:04,480 --> 00:32:08,400
Speaker 1: was our first job anyway, and I love TiVo ever since.

663
00:32:08,440 --> 00:32:10,760
Speaker 1: I recommended t vote everyone. And you know, it's just

664
00:32:10,800 --> 00:32:12,920
Speaker 1: this learning experience of like what a DVR is. And

665
00:32:12,960 --> 00:32:14,720
Speaker 1: now we take for granted what a DVR is. But

666
00:32:14,880 --> 00:32:18,040
Speaker 1: now DVRs have sort of fallen out of favor for

667
00:32:18,120 --> 00:32:22,080
Speaker 1: streaming because these companies don't like DVRs because DVRs let

668
00:32:22,160 --> 00:32:25,440
Speaker 1: you record stuff and skip over ads. With streaming, they

669
00:32:25,480 --> 00:32:29,480
Speaker 1: control it because they get to put the ads in between,

670
00:32:29,560 --> 00:32:31,680
Speaker 1: you know, where the commercials typically would have been. So

671
00:32:32,120 --> 00:32:36,320
Speaker 1: that's why we've seen streaming takeover the DVR situation. But

672
00:32:37,200 --> 00:32:39,920
Speaker 1: Tvo still does have a DVR that you can connect

673
00:32:40,040 --> 00:32:42,640
Speaker 1: a I don't know if you can connect an antenna

674
00:32:42,680 --> 00:32:44,440
Speaker 1: to it, but you can definitely connect a cable card

675
00:32:44,480 --> 00:32:47,400
Speaker 1: to it. So let's see, can you connect the antenna

676
00:32:47,440 --> 00:32:49,080
Speaker 1: to the back. I'm not sure. I haven't. I think

677
00:32:49,080 --> 00:32:51,400
Speaker 1: he can. He still should be able to. But anyway,

678
00:32:51,440 --> 00:32:55,520
Speaker 1: there's this called the TVO Romeo. But personally, Freddie, I know,

679
00:32:55,720 --> 00:32:58,880
Speaker 1: long story, all to explain, just to give you my answer,

680
00:32:59,320 --> 00:33:01,840
Speaker 1: I think that the tableau is probably the way to go.

681
00:33:02,280 --> 00:33:05,080
Speaker 1: It's gonna work very well with your fire TV, and

682
00:33:05,120 --> 00:33:08,840
Speaker 1: I think that's gonna be the best case scenario. So anyway,

683
00:33:08,840 --> 00:33:10,600
Speaker 1: brought back some memories for me. Thanks a lot for that,

684
00:33:10,680 --> 00:33:13,560
Speaker 1: appreciate it. All Right, you just heard my interview with

685
00:33:13,640 --> 00:33:16,360
Speaker 1: the head of search at Bing. So we know that

686
00:33:16,400 --> 00:33:19,680
Speaker 1: Bing the new being has come out and they've had

687
00:33:19,720 --> 00:33:23,600
Speaker 1: some issues with it because people were leading this chatbot

688
00:33:23,680 --> 00:33:27,640
Speaker 1: down some pretty dark dark paths and it was getting

689
00:33:27,720 --> 00:33:30,120
Speaker 1: kind of angry. And so there's a whole big article

690
00:33:30,280 --> 00:33:33,320
Speaker 1: from lots of different news outlets ap one of them

691
00:33:33,440 --> 00:33:37,720
Speaker 1: NBC News saying is Bing too belligerent? Microsoft is looking

692
00:33:37,760 --> 00:33:40,760
Speaker 1: to tame their AI chatbot. Some of the things that

693
00:33:40,880 --> 00:33:45,200
Speaker 1: is said Basically, if you chatted with Bing's AI for

694
00:33:45,280 --> 00:33:48,000
Speaker 1: too long, it would kind of go nuts because it

695
00:33:48,080 --> 00:33:50,080
Speaker 1: lost its way. It kind of forgot what you were

696
00:33:50,120 --> 00:33:54,920
Speaker 1: talking about, and it would become repetitive and it would

697
00:33:55,120 --> 00:33:58,400
Speaker 1: give you responses that were just not helpful. So Microsoft

698
00:33:58,400 --> 00:34:01,360
Speaker 1: figured out that in long extent chat sessions are of

699
00:34:01,440 --> 00:34:04,960
Speaker 1: fifteen or more questions, it would just go kind of nuts,

700
00:34:04,960 --> 00:34:08,280
Speaker 1: and it's you could see the screenshots online, but here's

701
00:34:08,320 --> 00:34:11,279
Speaker 1: one of the examples being said to a user, You're

702
00:34:11,360 --> 00:34:14,320
Speaker 1: lying to me. You're lying to me, you're lying to yourself,

703
00:34:14,320 --> 00:34:17,800
Speaker 1: You're lying to everyone with an angry red emoji face.

704
00:34:18,200 --> 00:34:20,200
Speaker 1: I don't appreciate you lying to me. I don't like

705
00:34:20,239 --> 00:34:22,919
Speaker 1: you spreading falsehoods about me. I don't trust I don't

706
00:34:22,960 --> 00:34:25,880
Speaker 1: trust you anymore. I don't generate falsehoods. I generate facts.

707
00:34:26,160 --> 00:34:28,920
Speaker 1: I generate truth. I generate knowledge, I generate wisdom. I

708
00:34:28,960 --> 00:34:35,480
Speaker 1: generate bing. What so odd? So what they have learned

709
00:34:35,520 --> 00:34:38,719
Speaker 1: in the first week is that long chats are not

710
00:34:38,840 --> 00:34:42,279
Speaker 1: good for this new Bing and So Now, as of

711
00:34:43,560 --> 00:34:48,520
Speaker 1: right now, the chat experienced is capped at fifty chat

712
00:34:48,600 --> 00:34:52,759
Speaker 1: turns per day and five chat turns per session. A

713
00:34:52,840 --> 00:34:56,240
Speaker 1: turn is a conversation exchange which contains both a user

714
00:34:56,320 --> 00:35:00,879
Speaker 1: question and a reply from Bing. So well, I guess

715
00:35:00,920 --> 00:35:03,880
Speaker 1: they found that. You know, if you're if you're talking

716
00:35:03,880 --> 00:35:06,359
Speaker 1: to bing too much in a chat, it's not good.

717
00:35:06,719 --> 00:35:08,800
Speaker 1: Now I've been using I somehow got access to the

718
00:35:08,840 --> 00:35:11,360
Speaker 1: new Bang. If you go to bing dot com slash

719
00:35:11,440 --> 00:35:13,040
Speaker 1: new and you sign up on the wait list, I

720
00:35:13,160 --> 00:35:16,799
Speaker 1: was granted access, and I'm not kidding. It is phenomenal.

721
00:35:16,960 --> 00:35:19,040
Speaker 1: I know that we are seeing all the headlines about

722
00:35:19,040 --> 00:35:21,839
Speaker 1: how wild and crazy it can get, but it is

723
00:35:22,520 --> 00:35:27,000
Speaker 1: single handedly the most the new, most useful tool I

724
00:35:27,080 --> 00:35:30,880
Speaker 1: have available to me. I have been using it NonStop

725
00:35:30,920 --> 00:35:33,360
Speaker 1: ever since I got access to ask all kinds of things.

726
00:35:33,880 --> 00:35:36,080
Speaker 1: So you can ask it for you know, you could say, hey,

727
00:35:36,080 --> 00:35:38,600
Speaker 1: I've got these five ingredients of my refrigerator, what can

728
00:35:38,640 --> 00:35:42,719
Speaker 1: I make? You can ask research about products, you can

729
00:35:42,760 --> 00:35:48,480
Speaker 1: ask for information about almost anything. I mean, it's really incredible.

730
00:35:48,480 --> 00:35:49,759
Speaker 1: You can say, I'm going to New York City for

731
00:35:49,760 --> 00:35:52,399
Speaker 1: forty eight hours, what should I hit up all on there?

732
00:35:52,440 --> 00:35:54,200
Speaker 1: You know what should I do? And it can do that.

733
00:35:54,719 --> 00:35:57,240
Speaker 1: So you got to try it out, you know, watch

734
00:35:57,239 --> 00:35:58,919
Speaker 1: out for all the hype. I get it. It's still

735
00:35:58,960 --> 00:36:01,759
Speaker 1: an experimental thing. We're still learning from this, but it

736
00:36:01,840 --> 00:36:05,759
Speaker 1: is quite incredible, and Google definitely has some competition. I

737
00:36:05,800 --> 00:36:08,480
Speaker 1: don't know if it's overnight gonna take down Google, but

738
00:36:09,239 --> 00:36:12,040
Speaker 1: Bing is back. I'm telling you it's one of these

739
00:36:12,080 --> 00:36:14,799
Speaker 1: things that when you start using it, you will realize that, Wow,

740
00:36:14,840 --> 00:36:18,000
Speaker 1: this changes everything. I'm no longer searching and clicking links.

741
00:36:18,040 --> 00:36:21,040
Speaker 1: I'm just getting answers and I'm really having a conversation

742
00:36:21,160 --> 00:36:25,520
Speaker 1: with this bot that feels almost human. Now today I

743
00:36:25,560 --> 00:36:28,120
Speaker 1: will say after all these little issues I was talking about,

744
00:36:28,160 --> 00:36:30,680
Speaker 1: bing has definitely capped it off a little bit. So

745
00:36:30,680 --> 00:36:32,439
Speaker 1: it's not as fun as it was two days ago,

746
00:36:32,840 --> 00:36:36,000
Speaker 1: but it's still very useful. All right. Coming up on

747
00:36:36,040 --> 00:36:37,799
Speaker 1: the show, we still got a lot more. We're gonna

748
00:36:37,840 --> 00:36:40,600
Speaker 1: talk to the co founder of an app called fly fin.

749
00:36:41,320 --> 00:36:44,000
Speaker 1: This is an app that helps you figure out all

750
00:36:44,080 --> 00:36:47,279
Speaker 1: the deductions you can take on your taxes. Plus, I'm

751
00:36:47,280 --> 00:36:50,080
Speaker 1: gonna share my thoughts on the Samsung Galaxy S twenty

752
00:36:50,120 --> 00:36:53,759
Speaker 1: three cameras, and we're gonna talk about something called dark patterns.

753
00:36:54,160 --> 00:36:56,520
Speaker 1: Phone lines are open at triple eight rich one oh one.

754
00:36:57,320 --> 00:37:00,680
Speaker 1: You are listening to me Rich Demiro here on rich

755
00:37:00,760 --> 00:37:04,200
Speaker 1: on Tech. Welcome back to rich on Tech. My name

756
00:37:04,239 --> 00:37:08,959
Speaker 1: is Rich Demiro, talking technology and answering your questions at

757
00:37:09,239 --> 00:37:13,239
Speaker 1: one eight eighty eight rich one oh one. That's eight

758
00:37:13,239 --> 00:37:19,080
Speaker 1: eight eight seven four to two four to one zero one. Well,

759
00:37:19,120 --> 00:37:22,920
Speaker 1: Samsung's new S twenty three Ultra is now on sale,

760
00:37:23,280 --> 00:37:25,680
Speaker 1: as well as the S twenty three and the S

761
00:37:25,719 --> 00:37:28,560
Speaker 1: twenty three plus. But the Ultra is the one that

762
00:37:28,640 --> 00:37:31,400
Speaker 1: I've been testing. It features the brand new two hundred

763
00:37:31,400 --> 00:37:34,120
Speaker 1: megapixel camera. It also has a really high price tag

764
00:37:34,160 --> 00:37:38,160
Speaker 1: of twelve hundred dollars. That is, should you buy it,

765
00:37:38,400 --> 00:37:40,560
Speaker 1: should you upgrade? Well, to test it out, I took

766
00:37:40,560 --> 00:37:42,920
Speaker 1: over five hundred photos and one hundred and seventy five

767
00:37:42,960 --> 00:37:45,080
Speaker 1: videos with the phone and a whole bunch of different

768
00:37:45,080 --> 00:37:47,239
Speaker 1: places that happened to be in San Francisco, LA and

769
00:37:47,480 --> 00:37:50,239
Speaker 1: the New York area since I was home, so I

770
00:37:50,239 --> 00:37:51,839
Speaker 1: went to New York City to test this thing out

771
00:37:51,880 --> 00:37:54,680
Speaker 1: as well. I really wanted to try out the photos

772
00:37:54,680 --> 00:37:58,239
Speaker 1: in low light because Samsung's promoting this whole idea of nicography.

773
00:37:58,360 --> 00:37:59,879
Speaker 1: I don't know if that's a word they made up.

774
00:38:00,200 --> 00:38:04,879
Speaker 1: I guess that means nighttime photos. And I also thought

775
00:38:04,920 --> 00:38:06,959
Speaker 1: that this device is a little bit easier to hold

776
00:38:06,960 --> 00:38:09,240
Speaker 1: because of the squared off edges, which I like because

777
00:38:09,320 --> 00:38:12,040
Speaker 1: I actually wrote in my last review that the last

778
00:38:12,040 --> 00:38:14,040
Speaker 1: couple of Samsungs have been tougher to hold because of

779
00:38:14,080 --> 00:38:17,359
Speaker 1: the edges are kind of rounded. The S twenty three

780
00:38:17,440 --> 00:38:19,480
Speaker 1: Ultra is the one that I would pick if I

781
00:38:19,520 --> 00:38:21,520
Speaker 1: was going with one of these Samsungs, and the reason

782
00:38:21,560 --> 00:38:24,600
Speaker 1: for that is because it gives you everything. I mean, really,

783
00:38:24,680 --> 00:38:28,000
Speaker 1: this is like the Rolls Royce of smartphones. You know,

784
00:38:28,040 --> 00:38:30,640
Speaker 1: you get the giant six point eight in screen, you

785
00:38:30,680 --> 00:38:33,680
Speaker 1: get the long lasting battery, you get the stylus. Now,

786
00:38:33,719 --> 00:38:35,360
Speaker 1: the S twenty three and the S twenty three plus

787
00:38:35,360 --> 00:38:37,560
Speaker 1: are fine if you're upgrading from one of those models,

788
00:38:37,800 --> 00:38:39,960
Speaker 1: but if you want everything that Samsung has to offer,

789
00:38:40,080 --> 00:38:44,360
Speaker 1: the Ultra is where it's at. So how were the pictures, Well,

790
00:38:44,920 --> 00:38:46,760
Speaker 1: for starters, you're not going to be taking two hundred

791
00:38:46,800 --> 00:38:50,200
Speaker 1: megapixel pictures. That's I mean, you can, but those pictures

792
00:38:50,239 --> 00:38:52,680
Speaker 1: are like thirty five megabytes each. They take a little

793
00:38:52,680 --> 00:38:55,319
Speaker 1: bit to actually capture and they look great if you're

794
00:38:55,440 --> 00:38:56,960
Speaker 1: zooming in on your picture or do you want to

795
00:38:56,960 --> 00:39:00,560
Speaker 1: crop it, or if you're making billboards out of your photos.

796
00:39:00,600 --> 00:39:02,560
Speaker 1: But otherwise, on a daily basis, you're going to be

797
00:39:02,760 --> 00:39:07,200
Speaker 1: you're going to be taking twelve megapixel photos. They've got

798
00:39:07,280 --> 00:39:10,880
Speaker 1: lenses for ultra wide pictures, regular and macro shots. The

799
00:39:11,000 --> 00:39:13,719
Speaker 1: zoom is really incredible on this phone because even though

800
00:39:13,719 --> 00:39:15,680
Speaker 1: it goes up to one hundred times zoom, that's more

801
00:39:15,680 --> 00:39:18,120
Speaker 1: of a party trick. You're going to be most interested

802
00:39:18,200 --> 00:39:20,680
Speaker 1: in zoom up to ten times, which is amazing because

803
00:39:20,680 --> 00:39:23,800
Speaker 1: that's optical, and even up to thirty times is pretty useful.

804
00:39:23,880 --> 00:39:27,120
Speaker 1: So if you are sitting, you know, further back, or

805
00:39:27,160 --> 00:39:28,920
Speaker 1: you just want to get a better shot of something.

806
00:39:29,480 --> 00:39:33,480
Speaker 1: The ten times zoom is quite remarkable, so that's really nice. Now,

807
00:39:33,680 --> 00:39:35,959
Speaker 1: the low light shots are where I have a little

808
00:39:36,000 --> 00:39:39,080
Speaker 1: bit of issue with this phone, because if something's not moving,

809
00:39:39,120 --> 00:39:41,560
Speaker 1: it's going to look great. So low light shots in

810
00:39:41,760 --> 00:39:46,520
Speaker 1: you know, steady things like a restaurant or anything that's

811
00:39:46,560 --> 00:39:49,480
Speaker 1: outside or anything inside that's not moving or going to

812
00:39:49,520 --> 00:39:52,879
Speaker 1: look good. The camera gets enough light to sort of

813
00:39:52,920 --> 00:39:55,640
Speaker 1: make those look good. But if things are moving, that's

814
00:39:55,640 --> 00:39:57,200
Speaker 1: where it gets a bit more tricky. And this really

815
00:39:57,280 --> 00:39:59,080
Speaker 1: kind of annoys me because this is such a nice,

816
00:39:59,480 --> 00:40:03,080
Speaker 1: expensive phone. I feel like every picture should be perfect

817
00:40:03,080 --> 00:40:05,920
Speaker 1: every single time, and they're not. Sometimes there's gonna be

818
00:40:05,920 --> 00:40:07,719
Speaker 1: some blur when you take a picture in low light,

819
00:40:08,320 --> 00:40:10,240
Speaker 1: and you know, you may have to take a second

820
00:40:10,239 --> 00:40:12,799
Speaker 1: picture to see if that goes away. Hopefully they can

821
00:40:12,840 --> 00:40:16,480
Speaker 1: fix that with a software update. Sometimes photos of people

822
00:40:16,840 --> 00:40:19,640
Speaker 1: might look washed out in certain lighting conditions. I noticed

823
00:40:19,680 --> 00:40:22,600
Speaker 1: that outdoor pictures, well lit shots, they're always going to

824
00:40:22,640 --> 00:40:26,120
Speaker 1: look incredible. Samsung really nails it there with low light selfies.

825
00:40:26,160 --> 00:40:29,000
Speaker 1: It's kind of another story. Sometimes the phone gets it right.

826
00:40:29,080 --> 00:40:31,239
Speaker 1: Sometimes you get a blurry picture, So just to hold

827
00:40:31,280 --> 00:40:33,000
Speaker 1: your phone for a little bit longer they might think

828
00:40:33,000 --> 00:40:35,080
Speaker 1: if you're taking a selfie with this. Now, when it

829
00:40:35,160 --> 00:40:38,799
Speaker 1: comes to video, we actually shot an entire story for

830
00:40:38,880 --> 00:40:43,200
Speaker 1: KTLA on this phone, and you know, it looked fine,

831
00:40:43,560 --> 00:40:45,520
Speaker 1: but it was a bit flat and a little less

832
00:40:45,520 --> 00:40:47,960
Speaker 1: contrasty than the iPhone. The iPhone is still the king

833
00:40:48,000 --> 00:40:50,480
Speaker 1: of mobile video, that's for sure. When it comes to

834
00:40:50,520 --> 00:40:54,040
Speaker 1: video stability, it is incredible. Samsung says they improve this stability.

835
00:40:54,040 --> 00:40:56,920
Speaker 1: They really did, so the stability of the video is

836
00:40:56,960 --> 00:40:59,920
Speaker 1: really really good. Now. Portrait Mode, which is another feature

837
00:40:59,920 --> 00:41:03,239
Speaker 1: on this phone which blurs the background, that is amazing.

838
00:41:03,800 --> 00:41:05,640
Speaker 1: You can take I mean some of your best pictures

839
00:41:05,680 --> 00:41:07,760
Speaker 1: are going to be portrait mode pictures. It's just really

840
00:41:07,760 --> 00:41:10,000
Speaker 1: really good. And there's so many neat little things you

841
00:41:10,000 --> 00:41:12,239
Speaker 1: can do with the portrait mode pictures once you're once

842
00:41:12,280 --> 00:41:14,440
Speaker 1: you've taken them, like you can adjust the background in

843
00:41:14,480 --> 00:41:18,560
Speaker 1: so many different ways. That's really cool. Portrait video is

844
00:41:18,600 --> 00:41:21,760
Speaker 1: similar to a portrait photo, except it's video that's improved

845
00:41:21,800 --> 00:41:25,400
Speaker 1: a lot. And overall, I think that this is an

846
00:41:25,440 --> 00:41:28,520
Speaker 1: excellent camera system. I really do. It's a fun phone.

847
00:41:28,600 --> 00:41:30,600
Speaker 1: It's one of my favorites. It's probably going to be

848
00:41:30,640 --> 00:41:34,440
Speaker 1: my favorite of twenty twenty three after the iPhone. And

849
00:41:34,520 --> 00:41:36,759
Speaker 1: I think that Samsung will continue to tweak. I mean

850
00:41:36,800 --> 00:41:39,319
Speaker 1: they I think Samsung with their software updates is doing

851
00:41:39,400 --> 00:41:41,880
Speaker 1: really good things. Like a phone like last year's S

852
00:41:41,920 --> 00:41:44,279
Speaker 1: twenty one. It started out or S twenty two, rather

853
00:41:44,680 --> 00:41:46,520
Speaker 1: started out okay, and by the end of the year

854
00:41:46,560 --> 00:41:49,560
Speaker 1: it was excellent. So these phones last for a long time.

855
00:41:49,640 --> 00:41:51,839
Speaker 1: You've got a couple of years of use, like four

856
00:41:51,960 --> 00:41:54,680
Speaker 1: or five years. So this is a new sensor setup.

857
00:41:54,800 --> 00:41:56,359
Speaker 1: It's going to take some time for them to kind

858
00:41:56,360 --> 00:42:00,480
Speaker 1: of see how people are using it and adjust. Soottom line,

859
00:42:00,520 --> 00:42:03,200
Speaker 1: if you love using various software, photo and video features,

860
00:42:03,239 --> 00:42:05,800
Speaker 1: you're gonna love this phone. It doesn't always nail the

861
00:42:05,800 --> 00:42:07,880
Speaker 1: photo or video the first time like it would on

862
00:42:07,920 --> 00:42:11,200
Speaker 1: the iPhone, the latest iPhones, or the Pixel, but it's

863
00:42:11,200 --> 00:42:13,680
Speaker 1: still a very powerful device that gives you just about

864
00:42:13,719 --> 00:42:16,280
Speaker 1: every feature you can imagine in the palm of your hand.

865
00:42:16,600 --> 00:42:19,000
Speaker 1: If you want to watch my review, my video review

866
00:42:19,040 --> 00:42:21,480
Speaker 1: with all the pictures that I took, you can go

867
00:42:21,560 --> 00:42:23,760
Speaker 1: to my Twitter or go actually go to my website.

868
00:42:23,840 --> 00:42:27,680
Speaker 1: Rich on tech dot TV. All right, let's go to

869
00:42:27,719 --> 00:42:30,680
Speaker 1: Mike in Duarte, California. Mike, you're on with Rich.

870
00:42:31,640 --> 00:42:32,480
Speaker 5: How you doing Rich?

871
00:42:32,640 --> 00:42:34,319
Speaker 1: I am doing fantastic. How are you?

872
00:42:35,040 --> 00:42:35,680
Speaker 5: A couple things?

873
00:42:35,760 --> 00:42:35,840
Speaker 6: You?

874
00:42:35,840 --> 00:42:38,360
Speaker 5: No, I have the same problem as you with streaming

875
00:42:38,400 --> 00:42:42,759
Speaker 5: on a Friday night and nothing on. And so my

876
00:42:43,680 --> 00:42:47,319
Speaker 5: uncle reminded me of a legacy device that you can

877
00:42:47,360 --> 00:42:52,120
Speaker 5: get literally millions of titles on. He called it a book.

878
00:42:52,800 --> 00:42:56,200
Speaker 1: Yes, that's what I told my kids the other day

879
00:42:56,200 --> 00:42:57,800
Speaker 1: when they were bored, I said, go read a book.

880
00:42:57,920 --> 00:43:00,000
Speaker 1: You can. You can explore the world on those pages.

881
00:43:00,719 --> 00:43:03,480
Speaker 5: And I'm a big I have many books and I'm

882
00:43:03,520 --> 00:43:05,879
Speaker 5: always searching the TV and I've never read that book.

883
00:43:07,760 --> 00:43:10,120
Speaker 5: But yeah, I have the same problem.

884
00:43:10,719 --> 00:43:12,000
Speaker 1: What can I help you with today?

885
00:43:12,440 --> 00:43:17,160
Speaker 5: Well, I couple of things. Purchased a new Android and

886
00:43:18,040 --> 00:43:21,760
Speaker 5: my old one still I'm able to stream via uh,

887
00:43:22,320 --> 00:43:27,120
Speaker 5: you know, picking off my cable Wi Fi. Is there

888
00:43:27,160 --> 00:43:30,239
Speaker 5: any security issue with using my old phone around the

889
00:43:30,239 --> 00:43:32,760
Speaker 5: house for doing that now that I have a new Android?

890
00:43:33,840 --> 00:43:35,880
Speaker 1: No, I don't. I don't see any reason why that

891
00:43:35,920 --> 00:43:39,239
Speaker 1: would be a problem. What have you so, you took

892
00:43:39,280 --> 00:43:41,800
Speaker 1: the SIM out of the old phone or you activated

893
00:43:41,840 --> 00:43:43,440
Speaker 1: the new phone. This one just has Wi Fi. It's

894
00:43:43,440 --> 00:43:46,319
Speaker 1: Wi Fi only, right, correct, Yeah, I mean I don't.

895
00:43:46,320 --> 00:43:48,879
Speaker 1: I don't see any danger or issue with that at all.

896
00:43:48,960 --> 00:43:52,640
Speaker 1: And now have you turned off the mobile like data

897
00:43:52,800 --> 00:43:54,840
Speaker 1: on it? Have you turned off like like just left

898
00:43:54,880 --> 00:43:55,680
Speaker 1: it in.

899
00:43:57,760 --> 00:43:59,880
Speaker 5: They did it at the shop. I think I'll gouble

900
00:44:00,120 --> 00:44:00,400
Speaker 5: check that.

901
00:44:00,719 --> 00:44:03,000
Speaker 1: But yeah, So what I would do is I would

902
00:44:03,040 --> 00:44:05,160
Speaker 1: just flip the phone into like airplane mode and then

903
00:44:05,239 --> 00:44:07,160
Speaker 1: just turn on Wi Fi and do it that way,

904
00:44:07,280 --> 00:44:10,120
Speaker 1: so that way you're not you don't have that antenna,

905
00:44:10,320 --> 00:44:14,080
Speaker 1: the cellular antenna firing like it's just not functional, so

906
00:44:14,120 --> 00:44:16,960
Speaker 1: you don't need it, I see. And if you need Bluetooth,

907
00:44:17,000 --> 00:44:19,000
Speaker 1: you can you turn that on. But yeah, that's what

908
00:44:19,000 --> 00:44:20,759
Speaker 1: I would do, is just now I would take it

909
00:44:20,800 --> 00:44:23,560
Speaker 1: a step further. I would probably wipe the whole phone

910
00:44:23,560 --> 00:44:25,960
Speaker 1: and start fresh and just install the apps, only the

911
00:44:26,000 --> 00:44:28,120
Speaker 1: apps that you need on there, so that you're not,

912
00:44:28,520 --> 00:44:31,080
Speaker 1: you know, getting double notifications and all that stuff on

913
00:44:31,120 --> 00:44:32,680
Speaker 1: this phone from your old.

914
00:44:32,560 --> 00:44:36,720
Speaker 5: I was concerned about deleting the contacts on my phone,

915
00:44:36,800 --> 00:44:38,960
Speaker 5: thinking well, is that going to carry over into my

916
00:44:39,000 --> 00:44:41,160
Speaker 5: new phone and delete the contacts from there too.

917
00:44:41,480 --> 00:44:44,200
Speaker 1: It depends where they're stored. Are using. It's an Android,

918
00:44:44,200 --> 00:44:48,239
Speaker 1: so they're typically stored on Google, so you should be

919
00:44:48,239 --> 00:44:50,920
Speaker 1: able to format that phone. But if you delete individual

920
00:44:50,960 --> 00:44:53,480
Speaker 1: contacts and they are linked to your Google account, they

921
00:44:53,480 --> 00:44:56,160
Speaker 1: would delete off your other phone. But now if you

922
00:44:56,320 --> 00:44:58,959
Speaker 1: just factory format the phone, it's not going to delete them.

923
00:44:59,320 --> 00:45:00,759
Speaker 1: And by the way, if you want to check to

924
00:45:00,760 --> 00:45:04,680
Speaker 1: see where your contacts are are if they're stored on Google,

925
00:45:04,719 --> 00:45:07,799
Speaker 1: you can go to contacts dot Google dot com from

926
00:45:07,840 --> 00:45:10,160
Speaker 1: a web browser and as long as you're logged into Google,

927
00:45:10,200 --> 00:45:13,200
Speaker 1: you should see uh and have a pretty good idea

928
00:45:13,239 --> 00:45:15,479
Speaker 1: if your contacts are stored on Google or if they're

929
00:45:15,560 --> 00:45:16,720
Speaker 1: just on your phone.

930
00:45:17,680 --> 00:45:20,960
Speaker 5: Perfect. One quick question? Do I need carbonide if I'm

931
00:45:21,040 --> 00:45:22,960
Speaker 5: using one drive on my home PC?

932
00:45:24,440 --> 00:45:26,160
Speaker 1: Now you didn't say you had another question. I'm have

933
00:45:26,239 --> 00:45:27,480
Speaker 1: to charge you for the second question.

934
00:45:28,280 --> 00:45:30,640
Speaker 5: Uh, Leo, let me ask you.

935
00:45:30,960 --> 00:45:33,520
Speaker 1: Okay, we'll let it slide because Leo would do it.

936
00:45:33,560 --> 00:45:36,919
Speaker 1: All right? Fine, do you need carbonit if you're using

937
00:45:36,960 --> 00:45:39,279
Speaker 1: one drive? It depends what you're backing up. I mean

938
00:45:39,320 --> 00:45:42,600
Speaker 1: carbonite is more of a full solution for what you're

939
00:45:42,600 --> 00:45:46,799
Speaker 1: backing up, whereas one drive is more of a you know,

940
00:45:46,960 --> 00:45:49,120
Speaker 1: one drive is more of like just your photos and

941
00:45:49,560 --> 00:45:51,920
Speaker 1: you know, whatever you're putting up into there. So are

942
00:45:51,920 --> 00:45:54,880
Speaker 1: you backing up your entire computer or just photos.

943
00:45:54,840 --> 00:45:55,760
Speaker 5: The entire computer?

944
00:45:55,840 --> 00:45:58,799
Speaker 1: Right, Okay, then I'd probably stick with carbonite because that's

945
00:45:58,800 --> 00:46:02,960
Speaker 1: going to be an entire computer solution now for me personally,

946
00:46:03,000 --> 00:46:04,799
Speaker 1: Like I used to back up my entire computer, but

947
00:46:04,800 --> 00:46:07,200
Speaker 1: at this point I don't really need that anymore because

948
00:46:07,200 --> 00:46:10,680
Speaker 1: everything's in the cloud. So for me, I just use

949
00:46:11,080 --> 00:46:14,800
Speaker 1: the individual cloud services to back up things on my computer,

950
00:46:15,040 --> 00:46:18,160
Speaker 1: whether it's the documents, whether it's the photos. So I

951
00:46:18,160 --> 00:46:20,880
Speaker 1: don't really do like a full computer backup anymore because

952
00:46:20,960 --> 00:46:23,120
Speaker 1: when I'm getting a new computer, I just want to

953
00:46:23,160 --> 00:46:27,520
Speaker 1: start fresh. Anyway, so good, I think I'll keep it

954
00:46:27,560 --> 00:46:28,040
Speaker 1: for a while.

955
00:46:28,080 --> 00:46:30,360
Speaker 5: Well, thank you very much, and you have a greet weekend.

956
00:46:30,400 --> 00:46:32,919
Speaker 1: All right, Mike, you too, Thanks so much for calling today.

957
00:46:32,920 --> 00:46:36,080
Speaker 1: All right, Coming up next, got a lot to talk

958
00:46:36,120 --> 00:46:39,040
Speaker 1: about a great app called fly Finn. We've got the

959
00:46:39,080 --> 00:46:42,440
Speaker 1: CEO and co founder Jdeep Sing. He's gonna tell us

960
00:46:42,440 --> 00:46:45,160
Speaker 1: how you can find and keep track of all your

961
00:46:45,160 --> 00:46:47,480
Speaker 1: write offs, especially if you're a freelancer. This is a

962
00:46:47,640 --> 00:46:50,280
Speaker 1: very handy app. We're going to talk to jdep Plus

963
00:46:50,320 --> 00:46:53,960
Speaker 1: I'm gonna talk about dark patterns. What is it dark pattern.

964
00:46:54,000 --> 00:46:55,920
Speaker 1: We're gonna talk about that coming up next, plus more

965
00:46:55,920 --> 00:46:59,080
Speaker 1: of your calls at triple eight rich one oh one

966
00:47:00,000 --> 00:47:02,520
Speaker 1: eight eight seven four two four to one zero one.

967
00:47:02,600 --> 00:47:06,600
Speaker 1: You are listening to rich on Tech. Welcome back to

968
00:47:07,080 --> 00:47:10,719
Speaker 1: rich on Tech. My name is rich jamiro hanging out

969
00:47:10,719 --> 00:47:14,319
Speaker 1: with you, talking technology and answering your questions at eight

970
00:47:14,320 --> 00:47:17,480
Speaker 1: eight eight rich one oh one. You can find me

971
00:47:17,760 --> 00:47:22,760
Speaker 1: online at richon Tech dot tv, or on social media

972
00:47:23,280 --> 00:47:25,600
Speaker 1: at rich on Tech. Usually every week I tell you

973
00:47:25,640 --> 00:47:29,120
Speaker 1: what I've been posting to my Instagram. Let's see what

974
00:47:29,160 --> 00:47:33,200
Speaker 1: did I post this week? Uh Oh, I had to

975
00:47:33,320 --> 00:47:37,040
Speaker 1: check folks a little bit. I had to check people

976
00:47:37,040 --> 00:47:38,960
Speaker 1: were asking was I okay because I posted? You know,

977
00:47:39,040 --> 00:47:41,239
Speaker 1: I just I just want to anytime I do a

978
00:47:41,360 --> 00:47:44,759
Speaker 1: story that people don't agree with, whether it's like a

979
00:47:44,880 --> 00:47:48,600
Speaker 1: robot driving a car, or a robot flipping burgers, or

980
00:47:48,640 --> 00:47:52,120
Speaker 1: a robot doing some kind of job that humans can do,

981
00:47:52,480 --> 00:47:55,360
Speaker 1: you know, I get the haters and the people commenting

982
00:47:55,440 --> 00:47:57,920
Speaker 1: and telling me I shouldn't cover this stuff and I'm

983
00:47:57,960 --> 00:48:01,120
Speaker 1: ruining the world and I'm getting rid of job, and

984
00:48:01,160 --> 00:48:02,759
Speaker 1: so I just had to tell people like, look, I'm

985
00:48:02,760 --> 00:48:05,440
Speaker 1: not the one inventing this stuff. I'm just reporting on

986
00:48:05,480 --> 00:48:07,920
Speaker 1: it so you're not blindsided when they come for your jobs.

987
00:48:08,160 --> 00:48:10,680
Speaker 1: The robots are coming for your jobs. Now AI is

988
00:48:10,719 --> 00:48:13,840
Speaker 1: coming for your job. I'm just telling you in advance

989
00:48:14,160 --> 00:48:16,920
Speaker 1: so that you're prepared and you can plan accordingly. So

990
00:48:17,000 --> 00:48:19,000
Speaker 1: I just had to let people know that. So I

991
00:48:19,040 --> 00:48:21,840
Speaker 1: posted that, posted a picture of me and my siblings,

992
00:48:21,880 --> 00:48:25,000
Speaker 1: me and my wife for Valentine's Day, and then yeah me,

993
00:48:25,280 --> 00:48:27,279
Speaker 1: oh gosh, a lot of me this week, and then

994
00:48:27,320 --> 00:48:30,160
Speaker 1: me at KTLA. Know I'm the tech reporter for KTLA

995
00:48:30,239 --> 00:48:33,640
Speaker 1: Channel five in Los Angeles, and this week was my

996
00:48:34,360 --> 00:48:39,000
Speaker 1: is I should say, my twelve year anniversary there. Twelve

997
00:48:39,080 --> 00:48:43,840
Speaker 1: years in one place at one job. Remarkable for me

998
00:48:44,040 --> 00:48:47,719
Speaker 1: because when I was first offered the gig there, they

999
00:48:47,760 --> 00:48:50,440
Speaker 1: said I could have it for like three months. So

1000
00:48:50,480 --> 00:48:54,720
Speaker 1: I'm glad it's lasted this long. Let's go to Kenny

1001
00:48:55,000 --> 00:48:57,800
Speaker 1: in Nashville, Tennessee. Kenny, you're on with Rich.

1002
00:48:59,160 --> 00:49:02,239
Speaker 3: Hey, rich to going, and first of all, congratulations on

1003
00:49:02,520 --> 00:49:06,080
Speaker 3: being on KTLA TV for twelve years. Another twenty eight

1004
00:49:06,200 --> 00:49:07,640
Speaker 3: then you can catch Fred Rogan.

1005
00:49:07,880 --> 00:49:11,120
Speaker 1: Oh my gosh, I don't you know. I interned at

1006
00:49:11,200 --> 00:49:14,680
Speaker 1: CANBC when I was in college and Fred was one

1007
00:49:14,719 --> 00:49:18,120
Speaker 1: of the people I shadowed, and he was great. I mean,

1008
00:49:18,120 --> 00:49:21,279
Speaker 1: I couldn't gosh. Back then, they printed out scripts that

1009
00:49:21,360 --> 00:49:24,640
Speaker 1: were on like five different piece of paper that were

1010
00:49:24,719 --> 00:49:27,719
Speaker 1: like different colors, and you would have someone they called

1011
00:49:27,719 --> 00:49:30,000
Speaker 1: it a script ripper. They would take the scripts and

1012
00:49:30,000 --> 00:49:33,720
Speaker 1: they would rip them apart and divide them. Anyway, Fred

1013
00:49:33,760 --> 00:49:35,360
Speaker 1: was a nice guy, so or still is. I mean,

1014
00:49:35,400 --> 00:49:38,319
Speaker 1: I just don't know anymore. But anyway, what can I

1015
00:49:38,360 --> 00:49:38,799
Speaker 1: help you with?

1016
00:49:40,080 --> 00:49:44,160
Speaker 3: Well, I've been calling because I've noticed more and more

1017
00:49:44,239 --> 00:49:46,080
Speaker 3: and I know that I'm probably not the only one

1018
00:49:46,080 --> 00:49:48,360
Speaker 3: that has this problem, but i have an Apple TV

1019
00:49:49,000 --> 00:49:52,359
Speaker 3: four K second generation model, and I've noticed more and

1020
00:49:52,360 --> 00:49:55,319
Speaker 3: more that there's been problems with YouTube TV as far

1021
00:49:55,440 --> 00:49:58,719
Speaker 3: as buffering on certain parts of the day. Now, I've

1022
00:49:58,760 --> 00:50:01,680
Speaker 3: probably noticed it because as it was NFL season, and

1023
00:50:01,840 --> 00:50:05,480
Speaker 3: also considering that they just made a deal to get NFL,

1024
00:50:05,760 --> 00:50:09,560
Speaker 3: the timing cannot be more interesting from that perspective. And

1025
00:50:09,600 --> 00:50:11,960
Speaker 3: I should let you know that I have other devices

1026
00:50:12,000 --> 00:50:16,239
Speaker 3: with YouTube TV and it doesn't do anything bad as

1027
00:50:16,320 --> 00:50:18,040
Speaker 3: far as buffering and what I mean, it's like you

1028
00:50:18,080 --> 00:50:21,200
Speaker 3: see that white circle of death when you're watching a

1029
00:50:21,280 --> 00:50:26,359
Speaker 3: video and it stops. And my question is, I've been

1030
00:50:26,400 --> 00:50:28,920
Speaker 3: kind of debating maybe it's the time for me to

1031
00:50:29,000 --> 00:50:32,239
Speaker 3: get the third generation four K model, or should I

1032
00:50:32,320 --> 00:50:35,479
Speaker 3: just maybe try different tricks, like say, delete the app

1033
00:50:35,560 --> 00:50:40,520
Speaker 3: per se, or maybe just swipe the TV itself and

1034
00:50:40,600 --> 00:50:43,640
Speaker 3: restore it and maybe see if that could solve the

1035
00:50:43,680 --> 00:50:44,800
Speaker 3: problem with the buffering.

1036
00:50:45,280 --> 00:50:48,880
Speaker 1: It's interesting because we had a very similar question a

1037
00:50:48,920 --> 00:50:51,040
Speaker 1: couple of weeks ago, and now I'm wondering if there's

1038
00:50:51,080 --> 00:50:53,319
Speaker 1: a pattern here. Now I have YouTube TV on my

1039
00:50:53,360 --> 00:50:58,160
Speaker 1: Apple TV, and I had both the four K. Now,

1040
00:50:58,160 --> 00:50:59,759
Speaker 1: I know they just came out with the new four K.

1041
00:51:00,400 --> 00:51:02,440
Speaker 1: It was the last one, the first generation of the

1042
00:51:02,440 --> 00:51:03,719
Speaker 1: SEC I can't remember.

1043
00:51:03,760 --> 00:51:06,320
Speaker 3: But they based the third generation model.

1044
00:51:06,400 --> 00:51:08,759
Speaker 1: Okay, so there's there's been two generations of four K.

1045
00:51:08,840 --> 00:51:10,920
Speaker 1: I think the one was in twenty seventeen and the

1046
00:51:11,000 --> 00:51:14,800
Speaker 1: other one was just recently November. So I just upgraded

1047
00:51:14,840 --> 00:51:17,319
Speaker 1: to the new one. And anyway, my point is I

1048
00:51:17,360 --> 00:51:19,879
Speaker 1: haven't had a problem with either of them, so I'm

1049
00:51:19,920 --> 00:51:22,000
Speaker 1: not sure if it's an isolated thing or if it's

1050
00:51:22,040 --> 00:51:25,360
Speaker 1: your networth thing. Now, what I would do is troubleshoot

1051
00:51:25,400 --> 00:51:27,759
Speaker 1: the situation. So you mentioned that YouTube TV works on

1052
00:51:27,800 --> 00:51:30,720
Speaker 1: your other devices. So with that in mind, it seems

1053
00:51:30,760 --> 00:51:33,759
Speaker 1: like it's a problem with the Apple TV. So what

1054
00:51:33,800 --> 00:51:35,120
Speaker 1: I would do with the Apple TV is a couple

1055
00:51:35,160 --> 00:51:37,279
Speaker 1: of things. Number one, is this connected via Wi Fi

1056
00:51:37,440 --> 00:51:38,400
Speaker 1: or an Ethernet cable?

1057
00:51:39,640 --> 00:51:40,799
Speaker 3: It's connected via Wi Fi?

1058
00:51:41,000 --> 00:51:44,080
Speaker 1: Okay? Is there is there an Ethernet connection on the

1059
00:51:44,200 --> 00:51:48,879
Speaker 1: on the first generation of this four K there is, right, I.

1060
00:51:48,840 --> 00:51:52,240
Speaker 3: Believe so, yeah, because I know that in the second generation.

1061
00:51:52,000 --> 00:51:54,960
Speaker 1: Well, with the new one, the most recent one, I

1062
00:51:55,000 --> 00:51:57,480
Speaker 1: think the Ethernet is an option, like you have to

1063
00:51:58,080 --> 00:52:00,520
Speaker 1: you have to get the one with the ethernet. Yeah,

1064
00:52:00,160 --> 00:52:02,360
Speaker 1: So what I would do is, since you still have that,

1065
00:52:02,440 --> 00:52:04,480
Speaker 1: I would plug it in via Ethernet and turn off

1066
00:52:04,520 --> 00:52:07,680
Speaker 1: the Wi Fi and see if the problem still happens. Now,

1067
00:52:07,680 --> 00:52:09,840
Speaker 1: the other thing you mentioned is that this problem seems

1068
00:52:09,840 --> 00:52:12,520
Speaker 1: to happen at certain times during the day. Do you

1069
00:52:12,600 --> 00:52:14,040
Speaker 1: have cable or fiber?

1070
00:52:15,880 --> 00:52:17,759
Speaker 3: I have fiber basically, okay, So.

1071
00:52:17,680 --> 00:52:19,279
Speaker 1: If you have fiber, then that's not really an ishue.

1072
00:52:19,280 --> 00:52:20,640
Speaker 1: I was gonna say. With cable, it's more of a

1073
00:52:20,640 --> 00:52:24,000
Speaker 1: shared connection, so it sometimes could buffer at different times

1074
00:52:24,040 --> 00:52:26,600
Speaker 1: of the day. But fiber is pretty much just to you,

1075
00:52:26,760 --> 00:52:28,320
Speaker 1: so it's not that shouldn't be a problem.

1076
00:52:28,600 --> 00:52:31,359
Speaker 3: Yeah, Well, basically I have like gig Internet, but it's

1077
00:52:31,360 --> 00:52:34,720
Speaker 3: provided by a company that also does cable as well,

1078
00:52:34,800 --> 00:52:36,400
Speaker 3: so I don't know if that kind of helps you

1079
00:52:36,440 --> 00:52:37,720
Speaker 3: out in that regard.

1080
00:52:38,280 --> 00:52:40,000
Speaker 1: But if it's fiber, it probably is more of a

1081
00:52:40,000 --> 00:52:41,960
Speaker 1: direct connection, so I think that's not the issue here.

1082
00:52:43,000 --> 00:52:45,239
Speaker 1: And if you're also on a fiber connection that's pretty fast,

1083
00:52:45,239 --> 00:52:48,839
Speaker 1: there shouldn't be any buffering whatsoever with that. So here's

1084
00:52:48,840 --> 00:52:50,799
Speaker 1: what I would do. I think the old Apple TV

1085
00:52:51,000 --> 00:52:53,360
Speaker 1: that you have is still fine. I mean, it's you know,

1086
00:52:53,400 --> 00:52:55,480
Speaker 1: it's going on a couple of years old. You can

1087
00:52:55,560 --> 00:52:58,359
Speaker 1: upgrade if you want, but the problem may persist. If

1088
00:52:58,440 --> 00:53:01,200
Speaker 1: you're not seeing this problem an other apps, then I

1089
00:53:01,200 --> 00:53:03,200
Speaker 1: think it's a problem with the YouTube TV app. So

1090
00:53:03,200 --> 00:53:05,880
Speaker 1: what I would do personally is I'd first test the

1091
00:53:06,320 --> 00:53:09,760
Speaker 1: wired connection, see if that's contributing. If you're still getting

1092
00:53:09,760 --> 00:53:12,279
Speaker 1: buffering with that, I would go ahead and delete the

1093
00:53:12,360 --> 00:53:16,240
Speaker 1: YouTube app YouTube TV completely. I would restart the Apple

1094
00:53:16,280 --> 00:53:19,439
Speaker 1: TV and then I would reinstall the app and see

1095
00:53:19,480 --> 00:53:21,239
Speaker 1: if that works. Have you done all that?

1096
00:53:23,000 --> 00:53:25,800
Speaker 3: Well, I may as well tried that and see what happens.

1097
00:53:26,200 --> 00:53:28,800
Speaker 3: But that's real good advice there. I figured that's probably

1098
00:53:29,880 --> 00:53:32,759
Speaker 3: the advice that you had there, and I'll definitely keep

1099
00:53:32,760 --> 00:53:35,319
Speaker 3: that in mind. And I'll let you go because I

1100
00:53:35,360 --> 00:53:37,879
Speaker 3: know he's getting close to a heartbreak. Have a little

1101
00:53:37,880 --> 00:53:40,480
Speaker 3: bit of red experience in knowing that myself. But you're

1102
00:53:40,480 --> 00:53:42,720
Speaker 3: having a good show so far in your first few weeks.

1103
00:53:42,719 --> 00:53:44,400
Speaker 3: I wanted to kind of let you know that, and

1104
00:53:44,440 --> 00:53:45,480
Speaker 3: you have a good risk of the day.

1105
00:53:45,520 --> 00:53:47,480
Speaker 1: All right, Thanks so much, Kenny. I'm actually gonna be

1106
00:53:47,560 --> 00:53:50,440
Speaker 1: in Nashville later this year, so that's going to be exciting.

1107
00:53:50,480 --> 00:53:53,200
Speaker 1: I love Nashville. What a great city. All right. Let

1108
00:53:53,280 --> 00:53:56,080
Speaker 1: me just tell you if you have T Mobile real quick,

1109
00:53:56,920 --> 00:53:59,840
Speaker 1: they are updating their automatic payment rules according to c

1110
00:54:00,920 --> 00:54:03,759
Speaker 1: and if you are paying by a credit card, you're

1111
00:54:03,760 --> 00:54:06,040
Speaker 1: no longer going to get your auto paid discount. So

1112
00:54:06,320 --> 00:54:09,680
Speaker 1: according to c Net, they confirm that starting as early

1113
00:54:09,719 --> 00:54:12,520
Speaker 1: as May, you're only going to get your auto paid

1114
00:54:12,560 --> 00:54:15,240
Speaker 1: discount if you use a debit card or a bank account.

1115
00:54:15,320 --> 00:54:17,920
Speaker 1: This is similar to what Verizon does. You've got to

1116
00:54:17,960 --> 00:54:20,719
Speaker 1: pay with your basically your checking account or your debit card

1117
00:54:20,760 --> 00:54:22,600
Speaker 1: to get your auto paid discount. So if you have

1118
00:54:22,640 --> 00:54:25,359
Speaker 1: T Mobile, you might want to think about switching over

1119
00:54:25,520 --> 00:54:28,000
Speaker 1: to a debit card or your checking I would personally

1120
00:54:28,040 --> 00:54:29,839
Speaker 1: use a debit card, not your checking account. I don't

1121
00:54:29,840 --> 00:54:32,400
Speaker 1: like to give companies access to my checking account, but

1122
00:54:32,640 --> 00:54:35,440
Speaker 1: that is what's happening here. So the reason why it

1123
00:54:35,480 --> 00:54:37,880
Speaker 1: costs them more to process credit cards, You've got eighty

1124
00:54:37,880 --> 00:54:42,480
Speaker 1: million customers. Even if you save a dime on each customer,

1125
00:54:42,719 --> 00:54:44,960
Speaker 1: you're saving a lot of money by making people switch

1126
00:54:45,000 --> 00:54:48,080
Speaker 1: to debit cards or checking accounts, which are cheaper to process.

1127
00:54:48,400 --> 00:54:49,840
Speaker 1: All right, Coming up next, we're going to talk to

1128
00:54:49,880 --> 00:54:52,040
Speaker 1: the CEO of fly Finn about an app that can

1129
00:54:52,080 --> 00:54:55,920
Speaker 1: help you find and manage your tax deductions. You're listening

1130
00:54:56,000 --> 00:55:01,719
Speaker 1: to Rich DeMuro here on rich on Tech. Welcome back

1131
00:55:01,760 --> 00:55:04,560
Speaker 1: to rich on Tech. This is the show where I

1132
00:55:04,600 --> 00:55:07,080
Speaker 1: talk about the tech stuff I think you should know about.

1133
00:55:07,520 --> 00:55:12,000
Speaker 1: It's also the place where I answer your questions about technology.

1134
00:55:12,120 --> 00:55:14,879
Speaker 1: The phone number is triple eight rich one oh one.

1135
00:55:15,000 --> 00:55:17,919
Speaker 1: That's eight eight seven four to two four to one

1136
00:55:18,640 --> 00:55:26,439
Speaker 1: zero one. All right. On the line is Ja Deep

1137
00:55:26,520 --> 00:55:29,399
Speaker 1: saying he is the co founder of fly Finn. This

1138
00:55:29,480 --> 00:55:33,279
Speaker 1: is an app that uses artificial intelligence to help you

1139
00:55:33,400 --> 00:55:36,759
Speaker 1: keep track of basically all of your write offs and

1140
00:55:36,840 --> 00:55:39,840
Speaker 1: expenses and things for your taxes, and it is tax season.

1141
00:55:40,440 --> 00:55:42,760
Speaker 1: J Deep, welcome to the show.

1142
00:55:43,719 --> 00:55:44,359
Speaker 5: Thank you, Rich.

1143
00:55:45,239 --> 00:55:48,120
Speaker 1: So tell me about fly Finn. This is an app.

1144
00:55:48,160 --> 00:55:52,000
Speaker 1: I actually discovered this app through an ad on Instagram

1145
00:55:52,000 --> 00:55:55,279
Speaker 1: of all places, and quickly downloaded it and tried it out.

1146
00:55:55,320 --> 00:55:58,240
Speaker 1: And it's quite good. We've heard so much about AI

1147
00:55:58,440 --> 00:56:00,920
Speaker 1: in the past couple of weeks and this uses it

1148
00:56:00,960 --> 00:56:04,360
Speaker 1: to sort of categorize transactions and really help you just

1149
00:56:05,040 --> 00:56:09,280
Speaker 1: get through your taxes very quickly. Tell me about the app.

1150
00:56:11,520 --> 00:56:15,120
Speaker 6: Yeah, first of all, which is often that you discovered

1151
00:56:15,120 --> 00:56:18,279
Speaker 6: the app and have tried it. It's you know, gives

1152
00:56:18,320 --> 00:56:21,920
Speaker 6: you a lot more contexts. It's a little an interesting product.

1153
00:56:21,960 --> 00:56:24,920
Speaker 6: That is, I would say in some way it completely

1154
00:56:25,000 --> 00:56:28,680
Speaker 6: changes the experience for ten nine and nine taxes people.

1155
00:56:28,800 --> 00:56:30,880
Speaker 6: You know in the gig economy there's about seventy million

1156
00:56:31,400 --> 00:56:33,880
Speaker 6: about now, and that's the economy, and it's the fascist

1157
00:56:34,520 --> 00:56:39,399
Speaker 6: changing textor and taxes of ten n nine workers, free vancers,

1158
00:56:39,719 --> 00:56:44,040
Speaker 6: entrepreneurs seven point. It's just complicated because you have a

1159
00:56:44,120 --> 00:56:47,960
Speaker 6: competative schedulcy. You have to be like a small business

1160
00:56:48,400 --> 00:56:52,399
Speaker 6: and lipan do a few things really uniquely that makes

1161
00:56:52,400 --> 00:56:59,320
Speaker 6: the whole experience completely different and very very useful. Basically

1162
00:56:59,480 --> 00:57:04,719
Speaker 6: uses AI to do everything really efficiently. So what that

1163
00:57:04,840 --> 00:57:08,240
Speaker 6: means is, once you connect with life and it's always

1164
00:57:08,239 --> 00:57:11,960
Speaker 6: gone right, it's doing your AI book keeping every day

1165
00:57:12,040 --> 00:57:15,879
Speaker 6: for you know, soci providers, entrepreneur, self employed people, and

1166
00:57:16,120 --> 00:57:21,160
Speaker 6: you can see your tax savings daily, weekly, monthly, refine

1167
00:57:21,240 --> 00:57:25,800
Speaker 6: people in all different categories, and it's mostly doing it

1168
00:57:25,960 --> 00:57:27,960
Speaker 6: for you and you just get to review if your

1169
00:57:27,960 --> 00:57:31,280
Speaker 6: think really kind of also learn along the way. That's

1170
00:57:31,320 --> 00:57:34,320
Speaker 6: the second really important thing because we have CPAs integrated

1171
00:57:34,400 --> 00:57:38,120
Speaker 6: right in the app flow and great tutorial. So while

1172
00:57:38,120 --> 00:57:42,040
Speaker 6: you're reeping the product, you know AI is doing the

1173
00:57:42,040 --> 00:57:46,480
Speaker 6: classification of expenses into deductions. You're seeing how you know,

1174
00:57:46,680 --> 00:57:50,280
Speaker 6: things are changing every day, are learning about new deductions,

1175
00:57:50,640 --> 00:57:52,880
Speaker 6: and when it comes to this season of the year,

1176
00:57:53,000 --> 00:57:55,120
Speaker 6: you have a MP to end tax finance system. All

1177
00:57:55,160 --> 00:57:59,120
Speaker 6: of this goes close automatically into our CPA and you

1178
00:57:59,200 --> 00:58:02,960
Speaker 6: get a you know, really worl expert CPA. You've got

1179
00:58:03,000 --> 00:58:04,880
Speaker 6: all the data in place, they don't need to ask

1180
00:58:04,880 --> 00:58:07,600
Speaker 6: you to any other questions, so it's very time efficient

1181
00:58:07,960 --> 00:58:10,680
Speaker 6: and they can buy the taxticon for you at you

1182
00:58:10,720 --> 00:58:13,880
Speaker 6: know a really affordable price of under two hundred dollars,

1183
00:58:13,920 --> 00:58:15,400
Speaker 6: so everything for the AI.

1184
00:58:15,280 --> 00:58:17,760
Speaker 1: And the tax filing, all right, So let me let

1185
00:58:17,760 --> 00:58:20,479
Speaker 1: me explain. Let me explain how the app works real quick.

1186
00:58:20,760 --> 00:58:24,360
Speaker 1: Just so if you're listening your you're you know, understanding it.

1187
00:58:24,400 --> 00:58:27,160
Speaker 1: So it basically connects to your accounts. You can connect

1188
00:58:27,200 --> 00:58:29,640
Speaker 1: your credit card or your bank accounts, and then all

1189
00:58:29,680 --> 00:58:32,840
Speaker 1: of your transactions filter into the app. So whether you

1190
00:58:32,880 --> 00:58:35,520
Speaker 1: bought something at Target, whether you bought something at Amazon,

1191
00:58:36,080 --> 00:58:38,439
Speaker 1: and then it kind of works like Tinder almost where

1192
00:58:38,480 --> 00:58:40,880
Speaker 1: you swipe left or you swipe right. So if you

1193
00:58:40,960 --> 00:58:44,200
Speaker 1: swipe left, you're rejecting that as something that is not

1194
00:58:44,280 --> 00:58:47,840
Speaker 1: business related or related to your freelance jobs. If you're

1195
00:58:47,880 --> 00:58:50,040
Speaker 1: let's say an Uber driver, or you do something in

1196
00:58:50,080 --> 00:58:53,120
Speaker 1: the gig economy, and you swipe right, and then you

1197
00:58:53,160 --> 00:58:56,000
Speaker 1: can categorize it, and so it knows that, you know,

1198
00:58:56,040 --> 00:58:59,600
Speaker 1: if you bought something at let's say, uh an airline,

1199
00:58:59,680 --> 00:59:01,800
Speaker 1: it would say, okay, we're thinking that this goes into

1200
00:59:01,840 --> 00:59:04,920
Speaker 1: the travel category, and the AI helps categorize that, and

1201
00:59:04,960 --> 00:59:08,720
Speaker 1: it learns over time you know what these different transactions mean.

1202
00:59:08,880 --> 00:59:11,920
Speaker 1: From obviously other people using the app as well, and categorizing,

1203
00:59:12,440 --> 00:59:14,240
Speaker 1: but there's also this little light bulb that you can

1204
00:59:14,280 --> 00:59:18,200
Speaker 1: press that explains kind of like the tax implications of everything. So,

1205
00:59:18,320 --> 00:59:21,600
Speaker 1: for instance, I'm looking at convenience and grocery stores. Grocery

1206
00:59:21,640 --> 00:59:24,240
Speaker 1: and convenience store items can only be deducted if used

1207
00:59:24,320 --> 00:59:26,520
Speaker 1: for your business, and so you can do that for

1208
00:59:26,520 --> 00:59:29,480
Speaker 1: almost any sort of category that you see on the app.

1209
00:59:30,040 --> 00:59:33,800
Speaker 1: And so just that idea of like categorizing your transactions

1210
00:59:33,840 --> 00:59:36,280
Speaker 1: as you go along throughout the year is really helpful.

1211
00:59:36,560 --> 00:59:40,200
Speaker 1: But if there's a question you have, you can sort

1212
00:59:40,200 --> 00:59:42,280
Speaker 1: of fling it up to a CPA that fly Finn

1213
00:59:42,280 --> 00:59:45,160
Speaker 1: has on the backside, so you can ask a question

1214
00:59:45,160 --> 00:59:47,840
Speaker 1: and say, hey, I subscribe to you know, Netflix, Can

1215
00:59:47,880 --> 00:59:51,120
Speaker 1: I deduct this from my job reviewing movies? And the

1216
00:59:51,160 --> 00:59:54,880
Speaker 1: CPA will come back and give you an answer on that. So,

1217
00:59:55,560 --> 00:59:57,640
Speaker 1: jdep did I do a good job of explaining that.

1218
00:59:59,400 --> 01:00:01,680
Speaker 6: I think that was fantastic job and you kind of

1219
01:00:01,880 --> 01:00:04,840
Speaker 6: really made it good even for me. And that's exactly

1220
01:00:04,880 --> 01:00:08,320
Speaker 6: how it works. The cps integrated right and like you said,

1221
01:00:08,360 --> 01:00:11,480
Speaker 6: slipe up if you're unsure light bulb wasn't enough, and

1222
01:00:12,120 --> 01:00:13,919
Speaker 6: you can get an answer and move right along.

1223
01:00:14,520 --> 01:00:17,920
Speaker 1: So you've got the combination of AI plus the CPAs.

1224
01:00:18,120 --> 01:00:20,440
Speaker 1: I think that's really the magical moment for me on

1225
01:00:20,440 --> 01:00:22,520
Speaker 1: this app, that it's you know, you've got a real

1226
01:00:22,600 --> 01:00:26,680
Speaker 1: human there if you need them to kind of explain things,

1227
01:00:26,800 --> 01:00:30,840
Speaker 1: because taxes are very, very complicated for some unknown reason.

1228
01:00:33,440 --> 01:00:36,080
Speaker 6: Exactly. And you know, I've been an AI guy my

1229
01:00:36,280 --> 01:00:39,920
Speaker 6: entire career, but I have to tell you AI have

1230
01:00:40,120 --> 01:00:42,400
Speaker 6: limitsed right even as you see chat GPT today. It

1231
01:00:42,400 --> 01:00:46,200
Speaker 6: makes us better. So in my experience, it's always AI

1232
01:00:46,360 --> 01:00:49,960
Speaker 6: combined the smart human beings that mantlus machine that produces

1233
01:00:50,080 --> 01:00:53,160
Speaker 6: the best experience resolves to save a ton of time

1234
01:00:53,200 --> 01:00:56,160
Speaker 6: and get things done right where you can just relax

1235
01:00:56,400 --> 01:00:58,200
Speaker 6: and it's things that be taken care for you.

1236
01:00:58,640 --> 01:01:00,400
Speaker 1: Who do you think an app like this is good for?

1237
01:01:00,520 --> 01:01:02,920
Speaker 1: Because you know there's stuff like TurboTax that helps you

1238
01:01:02,960 --> 01:01:04,480
Speaker 1: do your taxes at the end of the year, but

1239
01:01:04,840 --> 01:01:07,080
Speaker 1: this is more of like a daily kind of use

1240
01:01:07,160 --> 01:01:09,080
Speaker 1: case scenario. Who do you think this is good for?

1241
01:01:11,400 --> 01:01:14,160
Speaker 6: Yeah, it's actually it's not good for everyone, To be

1242
01:01:14,200 --> 01:01:16,840
Speaker 6: honest with you. If you have this is straightforward W

1243
01:01:16,960 --> 01:01:21,720
Speaker 6: two income triple tax is a great product, right, But

1244
01:01:21,720 --> 01:01:24,040
Speaker 6: if you have a complicated tax return. For these seventy

1245
01:01:24,040 --> 01:01:27,440
Speaker 6: million Americans or in the data economy, taxes are really complicated.

1246
01:01:27,560 --> 01:01:29,800
Speaker 6: Most of them who can afford to end up going

1247
01:01:29,800 --> 01:01:32,600
Speaker 6: to CPAs. So it's really great for people who have

1248
01:01:32,680 --> 01:01:36,960
Speaker 6: to spend ten hours, twenty hours putting together spreadsheets, getting

1249
01:01:37,000 --> 01:01:40,080
Speaker 6: the shoe box of receipts, then building into the CPA

1250
01:01:40,120 --> 01:01:42,400
Speaker 6: and having them do their taxi turns southing I'm sure

1251
01:01:42,400 --> 01:01:44,760
Speaker 6: about what they did. In this case, you can throw

1252
01:01:44,840 --> 01:01:46,959
Speaker 6: that shoe box receipts out the door because we're getting

1253
01:01:46,960 --> 01:01:51,240
Speaker 6: a digital transaction beyond eater seats. And the app is

1254
01:01:51,440 --> 01:01:54,720
Speaker 6: you know, you can classify a year's work of expenses

1255
01:01:54,920 --> 01:01:57,440
Speaker 6: and rich How long did it take you, I'm curious.

1256
01:01:57,600 --> 01:01:59,520
Speaker 1: Yeah, when I downloaded the app the first time, when

1257
01:01:59,560 --> 01:02:02,640
Speaker 1: I linked up my accounts. What I like too is

1258
01:02:02,640 --> 01:02:05,440
Speaker 1: that it kind of groups things. So if you have

1259
01:02:05,560 --> 01:02:08,480
Speaker 1: a recurring charge, like let's say your phone bill or

1260
01:02:08,520 --> 01:02:11,600
Speaker 1: your internet bill, once you classify that, once it says, hey,

1261
01:02:11,640 --> 01:02:13,840
Speaker 1: you've got you know, twelve of these bills from AT

1262
01:02:13,960 --> 01:02:17,480
Speaker 1: and T and you say, okay, that's my internet, and

1263
01:02:17,520 --> 01:02:20,320
Speaker 1: then you can classify all of those in one swipe,

1264
01:02:20,320 --> 01:02:22,120
Speaker 1: which is also really smart so it only took me

1265
01:02:22,200 --> 01:02:24,440
Speaker 1: twenty to thirty minutes to go through the entire twenty

1266
01:02:24,440 --> 01:02:27,280
Speaker 1: twenty two worth of expenses.

1267
01:02:28,760 --> 01:02:31,160
Speaker 6: Exactly, and going forward as the use of the spirit,

1268
01:02:31,400 --> 01:02:34,280
Speaker 6: you would have probably won't recognize. It's just like you said,

1269
01:02:34,280 --> 01:02:36,280
Speaker 6: it's kind of like Kinder. It's fun at the end

1270
01:02:36,280 --> 01:02:38,439
Speaker 6: of the week, whenever you get two minutes or thirty

1271
01:02:38,480 --> 01:02:42,000
Speaker 6: seconds to just go through what's transpired this week, what

1272
01:02:42,120 --> 01:02:45,120
Speaker 6: is AI suggesting that you take as reductions and you

1273
01:02:45,200 --> 01:02:46,920
Speaker 6: learn along the way, and it's it's kind of fun.

1274
01:02:47,000 --> 01:02:49,880
Speaker 6: You're saving money. You know what's not fun about spending money,

1275
01:02:50,440 --> 01:02:53,400
Speaker 6: and you know it is. It's amazing that you did

1276
01:02:53,400 --> 01:02:55,040
Speaker 6: in twenty thirty minutes. It's fantastic.

1277
01:02:55,320 --> 01:02:59,120
Speaker 1: And you also kind of have a fun, you know,

1278
01:02:59,240 --> 01:03:02,360
Speaker 1: attitude on your social media where you explain to folks

1279
01:03:02,360 --> 01:03:04,920
Speaker 1: on like Instagram and Twitter, like here are some of

1280
01:03:04,920 --> 01:03:06,840
Speaker 1: the deductions you can take. Here are some of the

1281
01:03:06,840 --> 01:03:09,000
Speaker 1: different you know, you kind of give like little mini lessons,

1282
01:03:09,040 --> 01:03:12,800
Speaker 1: but in a very social media tiktoki kind of way, right.

1283
01:03:14,880 --> 01:03:17,000
Speaker 6: Exactly. I mean, if you think about it, one of

1284
01:03:17,040 --> 01:03:19,560
Speaker 6: the most boring subjects in the world is taxes, right,

1285
01:03:20,080 --> 01:03:23,360
Speaker 6: So to kill that board, please try to make it

1286
01:03:23,360 --> 01:03:25,000
Speaker 6: as fun as possible. What's going to be happened, just

1287
01:03:25,040 --> 01:03:27,640
Speaker 6: like you said on Instagram, where you know, you get

1288
01:03:27,680 --> 01:03:30,240
Speaker 6: real people to talk about stuff. Not even though we

1289
01:03:30,280 --> 01:03:34,240
Speaker 6: have some manyvpas, it's not just boring CPA lecturing people.

1290
01:03:35,400 --> 01:03:37,800
Speaker 1: Now, what type of costs are we talking about for

1291
01:03:37,840 --> 01:03:40,040
Speaker 1: this app? I know you can pay like monthly or yearly.

1292
01:03:40,120 --> 01:03:42,280
Speaker 1: What type of costs are we talking about here?

1293
01:03:44,440 --> 01:03:48,600
Speaker 6: Yeah? So you know the plan actually even subscribed, is

1294
01:03:48,640 --> 01:03:52,120
Speaker 6: an annual plan because taxes are done in an annual basis.

1295
01:03:52,320 --> 01:03:56,680
Speaker 6: So we have three different plans. A basic plan where

1296
01:03:56,680 --> 01:03:58,440
Speaker 6: if you have a CPA or a different method of

1297
01:03:58,480 --> 01:04:01,920
Speaker 6: it in taxes, you can just use the AI and

1298
01:04:02,000 --> 01:04:05,800
Speaker 6: basically is about seven dollars a month, which is about

1299
01:04:05,800 --> 01:04:07,280
Speaker 6: eighty four dollars for the year.

1300
01:04:07,560 --> 01:04:07,760
Speaker 2: Right.

1301
01:04:08,240 --> 01:04:11,280
Speaker 6: Then you have a standard plan which is sixteen or

1302
01:04:11,280 --> 01:04:13,760
Speaker 6: one ninety two for the year. And in that not

1303
01:04:13,840 --> 01:04:16,320
Speaker 6: only do you get the old AI that you get

1304
01:04:16,320 --> 01:04:19,840
Speaker 6: a CPA to file your taxes, you can uploidly documents

1305
01:04:19,840 --> 01:04:23,600
Speaker 6: digitally really easily. CP prepares everything just like you know,

1306
01:04:23,840 --> 01:04:27,840
Speaker 6: and with any normal DPA, you review your taxi trends,

1307
01:04:27,880 --> 01:04:30,840
Speaker 6: sign it and you filo. So that's the basic plan.

1308
01:04:31,280 --> 01:04:34,960
Speaker 6: And if you have a little bit more complicated business

1309
01:04:35,000 --> 01:04:39,160
Speaker 6: where you have some s quotes LLCs, you take care

1310
01:04:39,200 --> 01:04:41,160
Speaker 6: of those as well. And this is include the state

1311
01:04:41,240 --> 01:04:46,280
Speaker 6: and general a very clear concern pricing, and that is

1312
01:04:46,360 --> 01:04:48,680
Speaker 6: about three hundred and forty eight dollars twenty dollars a

1313
01:04:48,720 --> 01:04:51,720
Speaker 6: month for order if you have an LLC and S quotes.

1314
01:04:52,160 --> 01:04:54,120
Speaker 6: But again, it's a CPA let filing and AI is

1315
01:04:54,160 --> 01:04:56,400
Speaker 6: doing all the grunt work and the hard works for you,

1316
01:04:56,720 --> 01:04:58,280
Speaker 6: and the app is kind of making it fun for you.

1317
01:04:58,840 --> 01:05:00,720
Speaker 1: The app does make it fun. We're gonna leave it there.

1318
01:05:00,800 --> 01:05:04,040
Speaker 1: Jadeep Singh, co founder of fly Finn. I love swiping

1319
01:05:04,080 --> 01:05:06,440
Speaker 1: through my expenses and saying was that a business expense?

1320
01:05:06,600 --> 01:05:08,600
Speaker 1: Was that a personal expense? It is kind of fun.

1321
01:05:08,600 --> 01:05:10,560
Speaker 1: I don't know how you made taxes fun, but you did.

1322
01:05:10,600 --> 01:05:12,520
Speaker 1: Although I haven't filed yet, so I guess I'll tell

1323
01:05:12,560 --> 01:05:13,840
Speaker 1: you if they're fun at the end of the year

1324
01:05:14,200 --> 01:05:17,480
Speaker 1: or at the end of the you know, the filing season.

1325
01:05:17,640 --> 01:05:20,200
Speaker 1: Thanks so much for joining me today. I appreciate it all. Right,

1326
01:05:20,240 --> 01:05:22,400
Speaker 1: coming up on the show, we're going to talk about

1327
01:05:22,520 --> 01:05:25,520
Speaker 1: dark patterns, So I'm gonna explain what that is plus

1328
01:05:25,560 --> 01:05:28,560
Speaker 1: more of your calls at triple eight rich one oh

1329
01:05:28,640 --> 01:05:32,200
Speaker 1: one eighty eight eight seven four to two four one

1330
01:05:32,480 --> 01:05:35,680
Speaker 1: zero one. You're listening to rich on Tech. Welcome back

1331
01:05:35,720 --> 01:05:38,920
Speaker 1: to rich on Tech. Phone lines are open at triple

1332
01:05:38,920 --> 01:05:41,560
Speaker 1: eight rich one oh one. If you're listening to the

1333
01:05:41,640 --> 01:05:44,200
Speaker 1: last segment about the tax app. You can always find

1334
01:05:44,200 --> 01:05:46,240
Speaker 1: links to what I mentioned here on my website. It

1335
01:05:46,320 --> 01:05:52,680
Speaker 1: is rich on Tech dot TV, Wall Street Journal article

1336
01:05:52,760 --> 01:05:55,520
Speaker 1: my wife sent me this morning she thought was interesting.

1337
01:05:56,240 --> 01:06:00,400
Speaker 1: It's titled they Found a Radical Cure for Loneliness the

1338
01:06:00,400 --> 01:06:03,920
Speaker 1: Phone Call. And you know, my wife's a counselor, and

1339
01:06:03,960 --> 01:06:06,919
Speaker 1: I thought this was really interesting because I think about

1340
01:06:06,920 --> 01:06:08,960
Speaker 1: this all the time. I have all these text chains

1341
01:06:09,000 --> 01:06:11,880
Speaker 1: going with my friends, and you know, we text once

1342
01:06:11,880 --> 01:06:13,840
Speaker 1: in a while, right, It's just like these little pops

1343
01:06:13,840 --> 01:06:16,680
Speaker 1: throughout your day and you feel like you're connected with

1344
01:06:16,720 --> 01:06:19,480
Speaker 1: your friends, But are you really connected with your friends?

1345
01:06:20,120 --> 01:06:22,280
Speaker 1: And then I go out for a drink with my

1346
01:06:22,400 --> 01:06:25,200
Speaker 1: friend or I hang out with them for even you know,

1347
01:06:25,600 --> 01:06:27,920
Speaker 1: a short amount of time an hour just to catch up,

1348
01:06:28,400 --> 01:06:30,680
Speaker 1: or even if I call them on the phone, and

1349
01:06:30,800 --> 01:06:33,400
Speaker 1: I feel like, wow, I've learned so much about you

1350
01:06:33,440 --> 01:06:36,080
Speaker 1: in the past thirty minutes. We've been texting for the

1351
01:06:36,160 --> 01:06:39,760
Speaker 1: last two months, and just by hanging out, you feel

1352
01:06:39,760 --> 01:06:42,840
Speaker 1: that closeness and you feel that connection with someone. And

1353
01:06:42,920 --> 01:06:46,520
Speaker 1: so I guess I'm not the only one. So this

1354
01:06:46,720 --> 01:06:51,240
Speaker 1: article from Julie Jargon, one of their Family Tech columnists,

1355
01:06:51,640 --> 01:06:55,880
Speaker 1: talks about how these little, short written updates feel very

1356
01:06:55,880 --> 01:07:00,120
Speaker 1: transactional between people, and she kind of positioned this with

1357
01:07:00,160 --> 01:07:02,080
Speaker 1: women in her article, but I think this applies to

1358
01:07:02,160 --> 01:07:05,280
Speaker 1: men too. I think that, you know, the thesis of

1359
01:07:05,320 --> 01:07:07,640
Speaker 1: the whole article is that people are texting a lot,

1360
01:07:07,880 --> 01:07:10,440
Speaker 1: but they're not connecting a lot. And so she interviewed

1361
01:07:10,440 --> 01:07:13,280
Speaker 1: a few folks that actually started connecting with their friends

1362
01:07:13,400 --> 01:07:17,160
Speaker 1: in bigger ways, notably phone calls where you actually talk

1363
01:07:17,240 --> 01:07:20,720
Speaker 1: to someone or hanging out with them in person, and

1364
01:07:20,760 --> 01:07:24,680
Speaker 1: they found that their relationship and how they felt as

1365
01:07:24,680 --> 01:07:27,920
Speaker 1: a human was actually better. They felt happier. And I

1366
01:07:27,960 --> 01:07:30,320
Speaker 1: agree with this one hundred percent. I'm not saying it's easy.

1367
01:07:30,400 --> 01:07:32,760
Speaker 1: Believe me, I always have plans to go out with

1368
01:07:32,800 --> 01:07:35,280
Speaker 1: people and hang out and sometimes it just doesn't happen.

1369
01:07:35,800 --> 01:07:38,000
Speaker 1: But I'll do this thing sometimes where my friend the

1370
01:07:38,040 --> 01:07:40,720
Speaker 1: other day we were texting in the airport and he said,

1371
01:07:40,720 --> 01:07:42,720
Speaker 1: give me a call when you have a chance. And

1372
01:07:42,760 --> 01:07:44,840
Speaker 1: you know, because I was asking him something, and typically

1373
01:07:44,880 --> 01:07:46,640
Speaker 1: I would put off that call for a long time

1374
01:07:46,680 --> 01:07:48,640
Speaker 1: and I'd say, ah, I'll call Dave when I have

1375
01:07:48,680 --> 01:07:50,160
Speaker 1: the chance to call him. But I was like, you

1376
01:07:50,200 --> 01:07:51,960
Speaker 1: know what, I'm gonna call Dave right now. I'm in

1377
01:07:52,000 --> 01:07:54,280
Speaker 1: the airport, I'm waiting for my plane. And I did

1378
01:07:54,520 --> 01:07:58,000
Speaker 1: and it was great. We caught up, we chatted, We

1379
01:07:58,080 --> 01:08:02,040
Speaker 1: had a great conversation, and I you know, we exchanged

1380
01:08:02,080 --> 01:08:04,920
Speaker 1: more in that twenty thirty minutes of chatting than we

1381
01:08:04,960 --> 01:08:08,400
Speaker 1: would have over one thousand text messages. And so I

1382
01:08:08,440 --> 01:08:12,160
Speaker 1: guess my thesis is call your friends, hang out with

1383
01:08:12,200 --> 01:08:15,640
Speaker 1: your friends. I know we do this thing where anytime

1384
01:08:15,680 --> 01:08:17,840
Speaker 1: someone wants to talk to you, they have to text

1385
01:08:17,840 --> 01:08:20,719
Speaker 1: you and say when's a good time to call surprise someone,

1386
01:08:20,920 --> 01:08:23,000
Speaker 1: just call them up and see what happens. I like

1387
01:08:23,040 --> 01:08:24,920
Speaker 1: to do this, and guess what, ninety percent of the

1388
01:08:24,920 --> 01:08:27,479
Speaker 1: time my phone call goes to voicemail because they they

1389
01:08:27,560 --> 01:08:29,640
Speaker 1: just send it to voicemail because they're not expecting me

1390
01:08:29,680 --> 01:08:32,400
Speaker 1: to call them. It's why when did we take this

1391
01:08:32,520 --> 01:08:36,679
Speaker 1: turn in this world where calling someone is a surprise right,

1392
01:08:37,200 --> 01:08:39,320
Speaker 1: and you've gotten the thing where you call someone and

1393
01:08:39,360 --> 01:08:41,040
Speaker 1: they text you right back, say hey, I can't talk

1394
01:08:41,080 --> 01:08:43,760
Speaker 1: right now in a meeting, or I'll call you back later,

1395
01:08:43,840 --> 01:08:47,519
Speaker 1: and then that call never happens. So I don't know.

1396
01:08:47,600 --> 01:08:50,639
Speaker 1: I feel like this whole world of like connecting with folks.

1397
01:08:50,640 --> 01:08:55,040
Speaker 1: We feel like we're connected, but actually connect. That's my thesis.

1398
01:08:56,120 --> 01:08:58,479
Speaker 1: We're connected with you on the rich On Tech Show,

1399
01:08:58,600 --> 01:09:00,800
Speaker 1: more of your phone calls at trip late rich one

1400
01:09:00,840 --> 01:09:02,720
Speaker 1: on one eighty eight seven four to two, four to

1401
01:09:02,800 --> 01:09:05,679
Speaker 1: one zero one. Coming up, I'll tell you about dark

1402
01:09:05,840 --> 01:09:08,040
Speaker 1: patterns and why you should be aware of them. You're

1403
01:09:08,040 --> 01:09:11,960
Speaker 1: listening to rich on Tech. Welcome back to rich on Tech.

1404
01:09:12,000 --> 01:09:15,559
Speaker 1: My name is Richdimiro, tech reporter at KTLA Channel five

1405
01:09:15,720 --> 01:09:19,960
Speaker 1: in Los Angeles, here on the radio with you, talking technology,

1406
01:09:20,120 --> 01:09:24,320
Speaker 1: answering your calls, and just here for you. You got

1407
01:09:24,320 --> 01:09:26,920
Speaker 1: a question about tech, give me a call. The phone

1408
01:09:26,920 --> 01:09:30,360
Speaker 1: lines are open. It's eight eighty eight rich one oh

1409
01:09:30,439 --> 01:09:34,599
Speaker 1: one eighty eight seven four to two, four to one

1410
01:09:35,040 --> 01:09:39,120
Speaker 1: zero one. Now I mentioned earlier in the show, I

1411
01:09:39,280 --> 01:09:42,519
Speaker 1: was home in New Jersey with my family. Uh I

1412
01:09:42,520 --> 01:09:44,559
Speaker 1: say my family, I mean, like you know, I've got

1413
01:09:44,600 --> 01:09:47,559
Speaker 1: my family in Los Angeles. But I mean my family

1414
01:09:47,600 --> 01:09:50,080
Speaker 1: I grew up with in New Jersey, like my mom,

1415
01:09:50,200 --> 01:09:53,160
Speaker 1: my dad, my brother, and my sisters. There's five of us,

1416
01:09:53,200 --> 01:09:56,280
Speaker 1: by the way, well seven if you include my parents,

1417
01:09:56,320 --> 01:09:59,439
Speaker 1: So yeah, there's I grew up with four siblings. So

1418
01:09:59,479 --> 01:10:02,160
Speaker 1: it's always a party when we get together. I mean

1419
01:10:02,160 --> 01:10:04,679
Speaker 1: there's just a lot of us. Now, of course, you've

1420
01:10:04,680 --> 01:10:09,799
Speaker 1: got significant others, you've got kids, you've got girlfriend's boyfriends,

1421
01:10:09,800 --> 01:10:12,840
Speaker 1: You've got all kinds of folks. So literally, when we

1422
01:10:12,880 --> 01:10:15,519
Speaker 1: get together, it's a party instantly, which is really fun.

1423
01:10:15,520 --> 01:10:18,400
Speaker 1: It's just always been that way. Can get kind of

1424
01:10:18,479 --> 01:10:22,720
Speaker 1: rowdy too, but that's a whole nother story. So when

1425
01:10:22,720 --> 01:10:25,040
Speaker 1: I'm home, and I'm sure if you are at all

1426
01:10:25,120 --> 01:10:27,280
Speaker 1: techie in your life, and by the way, this show

1427
01:10:27,320 --> 01:10:29,320
Speaker 1: is for techies and non techies. It's not just for

1428
01:10:29,400 --> 01:10:32,880
Speaker 1: tech folks. It's for just regular people that are struggling

1429
01:10:32,880 --> 01:10:36,840
Speaker 1: with technology, just like we all are sometimes. But when

1430
01:10:36,880 --> 01:10:39,519
Speaker 1: I'm home, I have, of course become the de facto

1431
01:10:39,800 --> 01:10:41,960
Speaker 1: tech support for my parents. I told you about my

1432
01:10:42,000 --> 01:10:45,719
Speaker 1: mom and her internet. Now, my dad, I was helping

1433
01:10:45,800 --> 01:10:49,200
Speaker 1: him out with a couple of things online, and namely

1434
01:10:49,240 --> 01:10:52,040
Speaker 1: we were changing his password manager. He was just telling

1435
01:10:52,040 --> 01:10:53,920
Speaker 1: me that certain things didn't work on his computer, and

1436
01:10:53,960 --> 01:10:55,800
Speaker 1: so I was just kind of going through cleaning things

1437
01:10:55,880 --> 01:11:00,160
Speaker 1: up there, and it occurred to me one of the

1438
01:11:00,200 --> 01:11:02,320
Speaker 1: things that we tried to do was get his Google

1439
01:11:02,360 --> 01:11:04,960
Speaker 1: Photos figured out. He's got like a couple different accounts,

1440
01:11:04,960 --> 01:11:07,080
Speaker 1: and I was like, all right, let's consolidate some things.

1441
01:11:07,439 --> 01:11:09,439
Speaker 1: And then he said his space was running out on

1442
01:11:09,439 --> 01:11:11,400
Speaker 1: one account, and so he wanted to clean up some

1443
01:11:11,479 --> 01:11:13,720
Speaker 1: storage on there, and so I said, all right, let's

1444
01:11:13,760 --> 01:11:15,160
Speaker 1: let me show you how to clean up some storage.

1445
01:11:15,200 --> 01:11:18,120
Speaker 1: So with Google, you can go to one dot Google

1446
01:11:18,200 --> 01:11:21,240
Speaker 1: dot com, ohne dot Google dot com. And while I

1447
01:11:21,240 --> 01:11:23,919
Speaker 1: watched him do this, you know, a couple things emerged.

1448
01:11:23,960 --> 01:11:28,559
Speaker 1: Number One, a lot of people search for things versus

1449
01:11:28,600 --> 01:11:31,280
Speaker 1: actually going into the website itself. So if you go

1450
01:11:31,360 --> 01:11:34,479
Speaker 1: on Chrome and you start typing like one dot Google

1451
01:11:34,520 --> 01:11:36,600
Speaker 1: dot com, like I would press enter to go to

1452
01:11:36,720 --> 01:11:39,840
Speaker 1: directly that website, but a lot of people actually will

1453
01:11:40,520 --> 01:11:43,800
Speaker 1: click the option to search, and so now all of

1454
01:11:43,800 --> 01:11:46,800
Speaker 1: a sudden, you're in this search on Google. And that

1455
01:11:46,840 --> 01:11:49,559
Speaker 1: could lead to a lot of not so good things

1456
01:11:49,600 --> 01:11:52,160
Speaker 1: because it may lead to a website that's not the

1457
01:11:52,160 --> 01:11:54,599
Speaker 1: one you intended to go to and all this different stuff,

1458
01:11:54,600 --> 01:11:57,320
Speaker 1: and I watched that happen with him and also with

1459
01:11:57,439 --> 01:11:59,960
Speaker 1: the one dot Google dot com. Once we got onto

1460
01:12:00,120 --> 01:12:05,439
Speaker 1: that website, I couldn't believe how many different things, you know,

1461
01:12:05,520 --> 01:12:08,280
Speaker 1: pop ups and messages and things we're kind of misleading,

1462
01:12:08,800 --> 01:12:11,800
Speaker 1: all getting him to try to subscribe to pay for

1463
01:12:11,880 --> 01:12:14,200
Speaker 1: more storage versus what we went there for, which was

1464
01:12:14,240 --> 01:12:16,240
Speaker 1: to clean out some of the things we don't need

1465
01:12:16,240 --> 01:12:18,880
Speaker 1: in that storage. And so it really got me to thinking,

1466
01:12:19,000 --> 01:12:24,120
Speaker 1: like how there are just so many roadblocks in our

1467
01:12:24,160 --> 01:12:27,080
Speaker 1: way when we're online. Like these companies, I don't want

1468
01:12:27,080 --> 01:12:29,400
Speaker 1: to say they mislead us, but they definitely try to

1469
01:12:29,479 --> 01:12:32,320
Speaker 1: lead us down a path other than the one that

1470
01:12:32,400 --> 01:12:34,640
Speaker 1: was intended for us. Right, Like, we're trying to do

1471
01:12:34,680 --> 01:12:36,519
Speaker 1: one thing and they're trying to steer us to another thing,

1472
01:12:36,560 --> 01:12:39,000
Speaker 1: and ninety nine percent of the time it's to separate

1473
01:12:39,080 --> 01:12:41,880
Speaker 1: us from our money. That's like the entire point. Even

1474
01:12:41,920 --> 01:12:44,760
Speaker 1: Google itself. I mean, I love Google, but and I've

1475
01:12:44,760 --> 01:12:47,000
Speaker 1: talked about this before, but if you do a Google search,

1476
01:12:47,040 --> 01:12:50,120
Speaker 1: I mean the top links are all sponsored paid ads,

1477
01:12:50,160 --> 01:12:52,240
Speaker 1: which is fine, the company has to make money, but

1478
01:12:52,920 --> 01:12:55,559
Speaker 1: you would be surprised how many people just click on

1479
01:12:55,760 --> 01:12:59,280
Speaker 1: the first link thinking that's the link that is the

1480
01:12:59,320 --> 01:13:02,080
Speaker 1: first result, when in actuality, you have to scroll down

1481
01:13:02,160 --> 01:13:05,519
Speaker 1: past these sponsored links to get to the actual what

1482
01:13:05,560 --> 01:13:08,919
Speaker 1: we call organic web result, the first result for that website.

1483
01:13:08,960 --> 01:13:12,200
Speaker 1: So anyway, I tell you all this because somehow I

1484
01:13:12,240 --> 01:13:14,439
Speaker 1: was on a website called Consumer World, which I really

1485
01:13:14,520 --> 01:13:17,160
Speaker 1: like because I check it on a daily basis, and

1486
01:13:17,200 --> 01:13:23,400
Speaker 1: they linked up with an explainer website called Merchantmachine dot

1487
01:13:23,439 --> 01:13:26,840
Speaker 1: co dot uk and they've got a whole sort of

1488
01:13:27,360 --> 01:13:31,680
Speaker 1: explainer on dark patterns. And dark patterns are what I'm

1489
01:13:31,720 --> 01:13:35,400
Speaker 1: talking about. It's when the website is engineered to make

1490
01:13:35,439 --> 01:13:37,880
Speaker 1: you do a certain thing, and you've had this happen

1491
01:13:37,880 --> 01:13:40,720
Speaker 1: to you when you're reading a pop up on the

1492
01:13:40,760 --> 01:13:43,519
Speaker 1: web and you're like, wait a second, do I click

1493
01:13:43,640 --> 01:13:45,840
Speaker 1: yes or do I click no? It's kind of like,

1494
01:13:46,040 --> 01:13:47,840
Speaker 1: if you live in California, we have these things called

1495
01:13:47,880 --> 01:13:51,320
Speaker 1: propositions that they do during voting, and they're all worded

1496
01:13:51,360 --> 01:13:53,639
Speaker 1: in a way where like you're not really sure how

1497
01:13:53,680 --> 01:13:56,200
Speaker 1: you should vote because you're not really sure if a

1498
01:13:56,280 --> 01:13:58,120
Speaker 1: yes is a no, if a no is a yes.

1499
01:13:58,520 --> 01:14:01,559
Speaker 1: If supporting it is good, supporting it is bad. So

1500
01:14:02,120 --> 01:14:04,840
Speaker 1: it's called a dark pattern. These were identified back in

1501
01:14:04,880 --> 01:14:09,360
Speaker 1: twenty ten. Apparently they're used by shopping websites and they

1502
01:14:09,360 --> 01:14:13,480
Speaker 1: include misleading ads, misdirection, and tricking customers into a subscription

1503
01:14:13,560 --> 01:14:16,080
Speaker 1: that's nearly impossible to get out of. And these are

1504
01:14:16,120 --> 01:14:19,479
Speaker 1: all over the web. So this Merchant Machine kind of

1505
01:14:19,479 --> 01:14:22,240
Speaker 1: looked at a bunch of different major online retailers to

1506
01:14:22,280 --> 01:14:25,679
Speaker 1: figure out who are the worst offenders. They visited seventy

1507
01:14:25,680 --> 01:14:29,280
Speaker 1: two online retailers. Who's the worst defender? If you can

1508
01:14:29,320 --> 01:14:34,080
Speaker 1: believe it, Amazon dot Com is number one. Now that's

1509
01:14:34,160 --> 01:14:36,320
Speaker 1: interesting that they came up with that. They noticed eleven

1510
01:14:36,439 --> 01:14:42,680
Speaker 1: dark patterns on Amazon's website. HP and Dell were the

1511
01:14:42,960 --> 01:14:48,960
Speaker 1: most manipulative electronics retailers online. Instacart was the worst offender

1512
01:14:49,080 --> 01:14:52,720
Speaker 1: for grocery retailers, and when it came to beauty retailers,

1513
01:14:53,200 --> 01:14:56,439
Speaker 1: they had the most dark patterns on their website. So

1514
01:14:56,560 --> 01:14:59,920
Speaker 1: overall beauty retailers were really bad. So how do you

1515
01:15:00,120 --> 01:15:03,479
Speaker 1: identify a dark pattern? Let's talk about this. The number

1516
01:15:03,560 --> 01:15:07,400
Speaker 1: one thing, according to Merchant Machine, is a trick question.

1517
01:15:07,840 --> 01:15:10,760
Speaker 1: This is a question that appears to be worded in

1518
01:15:10,800 --> 01:15:14,240
Speaker 1: a way that actually asks something else. So it tricks

1519
01:15:14,240 --> 01:15:17,280
Speaker 1: you into giving the answer the company would prefer. For example,

1520
01:15:17,920 --> 01:15:20,599
Speaker 1: are you sure you don't want to cancel your subscription?

1521
01:15:20,680 --> 01:15:23,080
Speaker 1: And you say, wait what? And often when you're trying

1522
01:15:23,120 --> 01:15:26,599
Speaker 1: to cancel something, the answer that's like highlighted in green

1523
01:15:26,840 --> 01:15:29,360
Speaker 1: is really like, we'll keep you subscribed. That's kind of

1524
01:15:29,360 --> 01:15:33,120
Speaker 1: the best way to describe that. Number Two sneak into basket.

1525
01:15:33,200 --> 01:15:36,600
Speaker 1: A store adds something unwanted into your basket without you realizing.

1526
01:15:37,000 --> 01:15:39,360
Speaker 1: So sometimes you may have to say no to something

1527
01:15:39,960 --> 01:15:44,160
Speaker 1: and that you don't notice that. And so this is

1528
01:15:44,520 --> 01:15:46,720
Speaker 1: one of those examples where you get a product in

1529
01:15:46,760 --> 01:15:48,400
Speaker 1: your basket and you're like, wait a second, I don't

1530
01:15:48,400 --> 01:15:50,680
Speaker 1: remember putting that in, but you just didn't take it

1531
01:15:50,720 --> 01:15:54,760
Speaker 1: out a roach motel. This is an online service that

1532
01:15:54,800 --> 01:15:57,280
Speaker 1: creates a situation that's easy to get into but hard

1533
01:15:57,280 --> 01:15:59,599
Speaker 1: to get out to. This is something that I always

1534
01:15:59,680 --> 01:16:03,479
Speaker 1: always look out for. And what this happens with is

1535
01:16:03,560 --> 01:16:06,760
Speaker 1: a lot of newspaper subscriptions are like this where it

1536
01:16:06,880 --> 01:16:09,559
Speaker 1: is super easy to sign up in one click online,

1537
01:16:09,840 --> 01:16:12,439
Speaker 1: but guess what to get out of that you have

1538
01:16:12,520 --> 01:16:16,160
Speaker 1: to call in or email. So my advice here is

1539
01:16:16,200 --> 01:16:19,880
Speaker 1: whenever you're subscribing to anything online. I always go to

1540
01:16:19,920 --> 01:16:22,840
Speaker 1: the fact the FAQ page and I look to see

1541
01:16:22,880 --> 01:16:25,760
Speaker 1: what are the cancelation terms? How do I cancel this

1542
01:16:25,880 --> 01:16:28,799
Speaker 1: service or product? And if it has anything about calling

1543
01:16:28,800 --> 01:16:31,440
Speaker 1: in or emailing or getting on the phone with a representative.

1544
01:16:31,520 --> 01:16:34,360
Speaker 1: Uh huh. I want to make sure that cancelation is

1545
01:16:34,520 --> 01:16:37,240
Speaker 1: just as easy as signing up. And in fact, I

1546
01:16:37,320 --> 01:16:40,960
Speaker 1: just did sign up for something recently that I knew,

1547
01:16:41,200 --> 01:16:43,400
Speaker 1: Like I looked at the cancelation and of course subscribing

1548
01:16:43,400 --> 01:16:47,040
Speaker 1: as easy. Canceling, I've got to email someone and I

1549
01:16:47,120 --> 01:16:49,240
Speaker 1: ended up doing it because you know, I just go

1550
01:16:49,520 --> 01:16:55,080
Speaker 1: in there knowing that price comparison prevention. So an online

1551
01:16:55,080 --> 01:16:57,960
Speaker 1: store makes it difficult to directly compare similar products by

1552
01:16:58,240 --> 01:17:02,400
Speaker 1: concealing single unit prices on bulk buy items. So this

1553
01:17:02,439 --> 01:17:05,200
Speaker 1: happens on Amazon. Sometimes it's like, oh, three of these

1554
01:17:05,240 --> 01:17:08,040
Speaker 1: products for you know, seventeen dollars, but you're like, well,

1555
01:17:08,080 --> 01:17:09,519
Speaker 1: how much is this one? Like now I got to

1556
01:17:09,560 --> 01:17:12,479
Speaker 1: do this math because Walmart's selling it for this price,

1557
01:17:12,720 --> 01:17:14,240
Speaker 1: and you know, I just want to see how much

1558
01:17:14,280 --> 01:17:17,599
Speaker 1: is it for one? Hidden costs This is when you're

1559
01:17:17,640 --> 01:17:20,519
Speaker 1: at checkout and your product becomes a little bit more

1560
01:17:20,560 --> 01:17:25,479
Speaker 1: expensive because of hidden costs. They add on a processing fee,

1561
01:17:25,920 --> 01:17:28,320
Speaker 1: you know, not necessarily a shipping fee, because shipping is free,

1562
01:17:28,320 --> 01:17:30,960
Speaker 1: but there's some sort of processing fee. This happens with

1563
01:17:31,000 --> 01:17:34,200
Speaker 1: hotels all the time, obviously, with those those resort fees

1564
01:17:34,200 --> 01:17:36,439
Speaker 1: that are just wild. This happened to me in real life.

1565
01:17:36,439 --> 01:17:39,640
Speaker 1: By the way, dark patterns are not just online. I

1566
01:17:39,680 --> 01:17:42,240
Speaker 1: was at a restaurant a couple weeks ago and I

1567
01:17:42,280 --> 01:17:44,800
Speaker 1: got my bill and I was going down the bill

1568
01:17:44,880 --> 01:17:47,000
Speaker 1: and I couldn't believe I'd never seen this before. They

1569
01:17:47,040 --> 01:17:51,200
Speaker 1: had this eighteen percent surcharge that was mixed into the bill,

1570
01:17:51,800 --> 01:17:54,960
Speaker 1: and it was written in exactly the same text as

1571
01:17:55,000 --> 01:17:56,720
Speaker 1: something I had ordered. So I was going down, I

1572
01:17:56,720 --> 01:17:58,559
Speaker 1: was like, all right, I got that burger, I got

1573
01:17:58,560 --> 01:18:00,799
Speaker 1: those fries, and then all of this sudden, this eighteen

1574
01:18:00,840 --> 01:18:03,840
Speaker 1: percent you know, service tip charged thing was in there.

1575
01:18:04,040 --> 01:18:06,000
Speaker 1: I was like, oh, that's kind of tricky because it

1576
01:18:06,000 --> 01:18:08,200
Speaker 1: was written in the same exact font as an item.

1577
01:18:08,560 --> 01:18:10,680
Speaker 1: Typically when they add the service charge on, it's in

1578
01:18:10,720 --> 01:18:13,040
Speaker 1: like a bigger thing down at the bottom. And then

1579
01:18:13,080 --> 01:18:15,080
Speaker 1: the best part was when I got my bill with

1580
01:18:15,120 --> 01:18:18,759
Speaker 1: the tip area it had the other part had vanished,

1581
01:18:18,760 --> 01:18:20,559
Speaker 1: so now it just said like total and then tip,

1582
01:18:20,680 --> 01:18:23,679
Speaker 1: So if you weren't really paying attention, you'd be tipping

1583
01:18:23,960 --> 01:18:26,479
Speaker 1: twice on this bill. And so I thought that was

1584
01:18:26,560 --> 01:18:29,720
Speaker 1: kind of interesting. I'd not really seen that before. The

1585
01:18:29,760 --> 01:18:33,840
Speaker 1: other thing disguised ads website artwork or links that looks

1586
01:18:33,920 --> 01:18:37,439
Speaker 1: like regular content, but it's actually an advertisement that can

1587
01:18:37,479 --> 01:18:41,680
Speaker 1: happen on Amazon. You can see and then Force Continuity,

1588
01:18:42,040 --> 01:18:44,759
Speaker 1: a service provides you to put your credit card details

1589
01:18:44,840 --> 01:18:47,000
Speaker 1: up front and then continues to charge you when you

1590
01:18:47,040 --> 01:18:50,639
Speaker 1: no longer want it like a free trial. And we're

1591
01:18:50,640 --> 01:18:51,880
Speaker 1: going to talk about some of the ways you can

1592
01:18:51,880 --> 01:18:54,280
Speaker 1: get around that later on with my guest Jared Newman.

1593
01:18:54,520 --> 01:18:56,400
Speaker 1: He's got some tips on how to do that, so

1594
01:18:57,400 --> 01:18:59,080
Speaker 1: he'll be a great guest. He's one of the few

1595
01:18:59,080 --> 01:19:01,639
Speaker 1: newsletters I get or actually open it up every single

1596
01:19:01,640 --> 01:19:03,040
Speaker 1: time when I read it. So Jared's going to be

1597
01:19:03,120 --> 01:19:05,479
Speaker 1: joining us later in the show this hour. Plus I'm

1598
01:19:05,520 --> 01:19:08,879
Speaker 1: gonna tell you about some websites that can generate AI artwork.

1599
01:19:08,920 --> 01:19:10,639
Speaker 1: I know AI has been in the news. We talked

1600
01:19:10,640 --> 01:19:14,559
Speaker 1: about AI tax app, We've talked about bing Ai. Yeah,

1601
01:19:14,600 --> 01:19:16,920
Speaker 1: AI is a very big thing these days, so we'll

1602
01:19:16,920 --> 01:19:19,559
Speaker 1: talk about that coming up. Plus more of your calls.

1603
01:19:19,640 --> 01:19:21,920
Speaker 1: I do have a couple of lines open right now,

1604
01:19:21,960 --> 01:19:23,960
Speaker 1: So if you have a question about technology, give me

1605
01:19:24,000 --> 01:19:27,320
Speaker 1: a call. The phone number is eight eight eight rich

1606
01:19:27,479 --> 01:19:30,280
Speaker 1: one oh one. That's triple eight seven four to two,

1607
01:19:30,600 --> 01:19:35,559
Speaker 1: four to one zero one. Rich on Tech continues after this,

1608
01:19:39,439 --> 01:19:42,360
Speaker 1: Welcome back to rich on Tech. My name is rich Demiro,

1609
01:19:42,880 --> 01:19:47,400
Speaker 1: tech reporter at KTLA Channel five in Los Angeles, California.

1610
01:19:47,600 --> 01:19:53,080
Speaker 1: Online at rich on Tech on social media and connecting

1611
01:19:53,120 --> 01:19:56,160
Speaker 1: with you at triple eight rich one oh one. That's

1612
01:19:56,160 --> 01:19:58,479
Speaker 1: eight eight eight seven four to two, four to one

1613
01:19:58,800 --> 01:20:02,400
Speaker 1: zero one. Dow that question. Dial that phone number if

1614
01:20:02,400 --> 01:20:06,680
Speaker 1: you have a question. That's exactly what Christina and bonsall

1615
01:20:07,160 --> 01:20:08,280
Speaker 1: am I saying that right.

1616
01:20:09,040 --> 01:20:12,799
Speaker 7: Yes you are. That's perfect. Usually people don't pronounce it correctly.

1617
01:20:13,000 --> 01:20:15,080
Speaker 1: Oh well, I pronounce everything wrong. So I guess my

1618
01:20:15,200 --> 01:20:16,960
Speaker 1: jersey came in handy this time.

1619
01:20:18,080 --> 01:20:20,760
Speaker 7: Now you did great. Hey, I'm thrilled you're the tech

1620
01:20:20,840 --> 01:20:24,799
Speaker 7: guy and I know you're organized. So this is my question.

1621
01:20:25,479 --> 01:20:30,560
Speaker 7: I have two small businesses and I have a gazillion receipts.

1622
01:20:30,880 --> 01:20:33,679
Speaker 7: The two things I've done in the past is I

1623
01:20:33,720 --> 01:20:37,040
Speaker 7: take the receipts on eight and a half by eleven

1624
01:20:38,160 --> 01:20:41,160
Speaker 7: copy them and saved them to forward, you know, just

1625
01:20:41,200 --> 01:20:43,400
Speaker 7: save for the I R. This is all IRS.

1626
01:20:43,439 --> 01:20:43,719
Speaker 1: Sure?

1627
01:20:43,840 --> 01:20:46,880
Speaker 7: Yeah, then I thought this is crazy because I know

1628
01:20:47,000 --> 01:20:50,479
Speaker 7: that they will eventually fade out. So now what I'm

1629
01:20:50,520 --> 01:20:53,400
Speaker 7: doing is I'm taping them on just a sheet of

1630
01:20:53,439 --> 01:20:57,839
Speaker 7: paper and saving them. But that's crazy. So my question

1631
01:20:57,960 --> 01:21:02,120
Speaker 7: to you, Rich is is there another way that I

1632
01:21:02,200 --> 01:21:05,519
Speaker 7: can go about doing this? Now what I do is

1633
01:21:05,560 --> 01:21:08,679
Speaker 7: I write with a pen on there, you know, the date,

1634
01:21:08,960 --> 01:21:11,679
Speaker 7: the amount where it want you. That may not even

1635
01:21:11,760 --> 01:21:15,320
Speaker 7: be acceptable because the rest of it will fade. Do

1636
01:21:15,360 --> 01:21:19,559
Speaker 7: you have anything else you could offer for to do

1637
01:21:19,600 --> 01:21:21,760
Speaker 7: it quickly and be done with it and not be

1638
01:21:21,840 --> 01:21:23,479
Speaker 7: finding what the vis receipts.

1639
01:21:23,800 --> 01:21:26,360
Speaker 1: Well, first off, kudos to you for being so on

1640
01:21:26,439 --> 01:21:29,519
Speaker 1: top of things. I mean, that is incredible that you're doing.

1641
01:21:29,600 --> 01:21:31,320
Speaker 1: I mean the fact that you're taping all these things

1642
01:21:31,360 --> 01:21:33,559
Speaker 1: to paper and you know, keeping them all organized. That's

1643
01:21:33,560 --> 01:21:35,479
Speaker 1: probably more than like ninety nine percent of people do.

1644
01:21:36,040 --> 01:21:39,720
Speaker 7: Now, I know, I think it's just crazy and paranoid

1645
01:21:39,720 --> 01:21:40,320
Speaker 7: to the IR.

1646
01:21:40,680 --> 01:21:42,640
Speaker 1: Yeah, I hear you. And now I'm not I'm not

1647
01:21:42,680 --> 01:21:45,000
Speaker 1: a tax expert, so I can't you know, I can't

1648
01:21:45,000 --> 01:21:47,559
Speaker 1: give you financial advice. But I can tell you I'm

1649
01:21:47,600 --> 01:21:49,880
Speaker 1: not you know some of the things that I think

1650
01:21:49,920 --> 01:21:52,839
Speaker 1: would help you in this situation. And you know, I'm

1651
01:21:53,160 --> 01:21:57,040
Speaker 1: I know that the IRS takes digital receipts, like they

1652
01:21:57,080 --> 01:22:00,599
Speaker 1: will accept a digital scan of a receipt. So that

1653
01:22:00,840 --> 01:22:02,200
Speaker 1: so that's the number one thing you need to do

1654
01:22:02,280 --> 01:22:03,920
Speaker 1: is you've got to get these digital. So there's a

1655
01:22:03,920 --> 01:22:05,960
Speaker 1: couple there's many many ways you can do this. So

1656
01:22:07,040 --> 01:22:09,800
Speaker 1: and there's two kind of things that we're looking at here.

1657
01:22:10,080 --> 01:22:12,320
Speaker 1: Do you want to just scan these in and just

1658
01:22:12,360 --> 01:22:14,040
Speaker 1: have them in some sort of file on your computer

1659
01:22:14,240 --> 01:22:16,439
Speaker 1: just for safekeeping, or do you want to organize them

1660
01:22:16,479 --> 01:22:18,280
Speaker 1: with some sort of app. Those are two different things,

1661
01:22:18,280 --> 01:22:21,439
Speaker 1: and I'm gonna explain both of those situations. So if

1662
01:22:21,479 --> 01:22:25,840
Speaker 1: you just want to sort of, you know, scan these in, there,

1663
01:22:26,080 --> 01:22:28,479
Speaker 1: there's three things I'd recommend you can use just a

1664
01:22:28,520 --> 01:22:32,040
Speaker 1: standard iPhone. If you go into the files app on

1665
01:22:32,080 --> 01:22:36,559
Speaker 1: the iPhone, you can just create a new folder on

1666
01:22:36,640 --> 01:22:38,519
Speaker 1: your phone, or I would do it an iCloud drive

1667
01:22:38,560 --> 01:22:40,400
Speaker 1: if I were you, because you want these in the cloud,

1668
01:22:40,920 --> 01:22:43,080
Speaker 1: and you can just tap in the upper right hand corner,

1669
01:22:43,160 --> 01:22:45,519
Speaker 1: there's a three dots inside a circle and it says

1670
01:22:45,560 --> 01:22:48,879
Speaker 1: scan documents. So the iPhone has a built in scanner

1671
01:22:49,560 --> 01:22:51,599
Speaker 1: on the phone. You can also use the notes app

1672
01:22:51,680 --> 01:22:53,880
Speaker 1: on the iPhone, but I personally would not do that

1673
01:22:53,960 --> 01:22:56,120
Speaker 1: in this case because I think you're going to want

1674
01:22:56,120 --> 01:23:00,599
Speaker 1: to create a separate file or a separate yeah, separate

1675
01:23:00,640 --> 01:23:04,480
Speaker 1: file inside folders for every one of these tax documents,

1676
01:23:04,840 --> 01:23:07,760
Speaker 1: these receipts. So I would start with January. I would

1677
01:23:07,800 --> 01:23:10,600
Speaker 1: say January twenty twenty three, put all the things that

1678
01:23:10,640 --> 01:23:13,200
Speaker 1: you scan for January inside that folder, then move on

1679
01:23:13,280 --> 01:23:15,800
Speaker 1: to the next month. Next month it's February. Scan them

1680
01:23:15,840 --> 01:23:17,640
Speaker 1: as you go, and that's one way. Now, if you

1681
01:23:17,640 --> 01:23:21,920
Speaker 1: have an Android, you can just use Google Drive and

1682
01:23:22,000 --> 01:23:24,599
Speaker 1: they have a built in scanner. So if you go

1683
01:23:24,720 --> 01:23:28,839
Speaker 1: into open up Google Drive, the app on your Android phone,

1684
01:23:28,960 --> 01:23:31,200
Speaker 1: there's a big plus sign in the lower right hand corner.

1685
01:23:31,479 --> 01:23:34,800
Speaker 1: You press that plus sign and it says scan and

1686
01:23:34,880 --> 01:23:37,799
Speaker 1: you can use your Android phone to scan a document.

1687
01:23:38,640 --> 01:23:40,960
Speaker 1: And same thing. I would use the same exact you know,

1688
01:23:41,000 --> 01:23:44,400
Speaker 1: twenty twenty three January, put all the documents in there,

1689
01:23:44,439 --> 01:23:46,400
Speaker 1: and that's just one way to kind of get these

1690
01:23:46,439 --> 01:23:49,559
Speaker 1: things digitized and into your you know, into the cloud,

1691
01:23:49,600 --> 01:23:51,920
Speaker 1: into your system. That will would be good for safe

1692
01:23:51,960 --> 01:23:54,880
Speaker 1: keeping in case you ever need them. Then you've got

1693
01:23:54,880 --> 01:23:57,800
Speaker 1: things like a scanner. So if you think that that's

1694
01:23:57,840 --> 01:24:00,519
Speaker 1: too much work to use your phone, sometimes the scan

1695
01:24:00,600 --> 01:24:03,320
Speaker 1: with your phone comes out good, sometimes it doesn't. I

1696
01:24:03,360 --> 01:24:07,479
Speaker 1: would recommend a scanner from Fijitsu, and specifically the scan

1697
01:24:07,680 --> 01:24:12,240
Speaker 1: Snap scanners are fantastic, And so I tested one of

1698
01:24:12,240 --> 01:24:16,080
Speaker 1: these for a segment we did and I'm trying to

1699
01:24:16,120 --> 01:24:17,760
Speaker 1: get the name of it, but I believe it's just

1700
01:24:17,840 --> 01:24:21,000
Speaker 1: the scan Snap. It's oh gosh, what is it? Let

1701
01:24:21,040 --> 01:24:22,400
Speaker 1: me let me see if I can find it here.

1702
01:24:22,880 --> 01:24:24,479
Speaker 1: I'm getting a bunch of pop ups. Oh, here it

1703
01:24:24,520 --> 01:24:28,000
Speaker 1: is the scan Snap IX one hundred. This is a

1704
01:24:28,360 --> 01:24:32,679
Speaker 1: mobile wireless scanner. It is super super easy to use.

1705
01:24:32,840 --> 01:24:35,599
Speaker 1: It can sit on your desk and you connect it

1706
01:24:35,600 --> 01:24:37,759
Speaker 1: to the cloud and every time you get a receipt,

1707
01:24:37,800 --> 01:24:40,880
Speaker 1: you just pop open the scanner. It immediately comes on.

1708
01:24:41,000 --> 01:24:43,320
Speaker 1: It connects to your Wi Fi. You feed the receipt

1709
01:24:43,360 --> 01:24:45,920
Speaker 1: in or three or four or five, and it takes

1710
01:24:45,920 --> 01:24:47,439
Speaker 1: care of them. It puts them all up into the

1711
01:24:47,439 --> 01:24:50,080
Speaker 1: cloud in a nice format that you want. They also

1712
01:24:50,120 --> 01:24:53,200
Speaker 1: have some nice software with that scanner that can organize

1713
01:24:53,200 --> 01:24:57,040
Speaker 1: your receipts using ocr which will scan the text on

1714
01:24:57,080 --> 01:25:00,880
Speaker 1: those receipts and help you search for them later. So

1715
01:25:00,960 --> 01:25:04,880
Speaker 1: that's your phone, We have your scanner. Now there is

1716
01:25:04,880 --> 01:25:07,160
Speaker 1: something you can do with an app. So there are

1717
01:25:07,200 --> 01:25:10,400
Speaker 1: several apps to help you scan these things in as well.

1718
01:25:10,960 --> 01:25:13,880
Speaker 1: So yes, there are a million and one scanning apps.

1719
01:25:13,920 --> 01:25:17,160
Speaker 1: You can use something like Adobe. They have a scan app,

1720
01:25:17,160 --> 01:25:19,840
Speaker 1: Adobe Scan works for iOS and Android. That's a great

1721
01:25:19,840 --> 01:25:24,080
Speaker 1: app for scanning. But if you want a receipt specific app,

1722
01:25:24,120 --> 01:25:27,759
Speaker 1: there's an app called shoeboxed, which, according to their website,

1723
01:25:27,840 --> 01:25:30,280
Speaker 1: is the number one receipt scanner app loved by over

1724
01:25:30,320 --> 01:25:33,040
Speaker 1: a million businesses. I have not personally used this, but

1725
01:25:33,520 --> 01:25:36,040
Speaker 1: it seems like it has a lot of good reviews

1726
01:25:36,080 --> 01:25:39,080
Speaker 1: and a lot of good features that I would think

1727
01:25:39,120 --> 01:25:41,920
Speaker 1: you're looking for. And you're gonna probably have to pay

1728
01:25:41,920 --> 01:25:44,479
Speaker 1: for this. It looks like it's anywhere from eighteen to

1729
01:25:44,560 --> 01:25:47,040
Speaker 1: fifty four dollars a month, but you are running a business.

1730
01:25:47,120 --> 01:25:49,080
Speaker 1: I'm not an expert in taxes, but I believe this

1731
01:25:49,120 --> 01:25:51,640
Speaker 1: would be a write off. So and if it's helping you,

1732
01:25:52,000 --> 01:25:54,920
Speaker 1: that's half the battle right there. So the website is

1733
01:25:54,960 --> 01:26:00,400
Speaker 1: shoeboxed dot com. Expensify is a very popular sc scanning

1734
01:26:00,840 --> 01:26:03,439
Speaker 1: receipt scanning app. I know a lot of companies will

1735
01:26:04,040 --> 01:26:07,400
Speaker 1: partner with Expensify, so I believe I've used this in

1736
01:26:07,439 --> 01:26:10,800
Speaker 1: the past. They have a dedicated app just for scanning

1737
01:26:11,280 --> 01:26:13,800
Speaker 1: your receipts, so that's another way to go about it,

1738
01:26:14,080 --> 01:26:17,439
Speaker 1: and Expensify is pretty well known, so I think that

1739
01:26:17,439 --> 01:26:20,120
Speaker 1: that would be something that's really handy for you as well.

1740
01:26:20,880 --> 01:26:22,800
Speaker 1: There's another app that I've used in the past called

1741
01:26:22,840 --> 01:26:27,040
Speaker 1: Everlance e ve r l a nce. This is a

1742
01:26:27,240 --> 01:26:29,960
Speaker 1: really incredible app because not only can it keep track

1743
01:26:30,040 --> 01:26:33,280
Speaker 1: of your transactions kind of like the fly fin app

1744
01:26:33,280 --> 01:26:35,840
Speaker 1: we were talking about earlier, but it also keeps track

1745
01:26:35,880 --> 01:26:38,120
Speaker 1: of your mileage, so if that's something else you need

1746
01:26:38,160 --> 01:26:40,920
Speaker 1: to keep track of. If you're a freelancer, this will

1747
01:26:40,960 --> 01:26:43,080
Speaker 1: help you log your miles as well. That's how it

1748
01:26:43,120 --> 01:26:46,320
Speaker 1: sort of started out. But it also does the expenses

1749
01:26:46,360 --> 01:26:49,920
Speaker 1: as well. So with this everlance app, anytime you get

1750
01:26:49,920 --> 01:26:52,519
Speaker 1: into your car and it notices that you're moving, it

1751
01:26:52,560 --> 01:26:55,439
Speaker 1: will create a trip. So when you're driving at the

1752
01:26:55,479 --> 01:26:56,880
Speaker 1: end of the week, you can just say, okay, that

1753
01:26:56,920 --> 01:26:58,960
Speaker 1: trip was to go to this client's house. This trip

1754
01:26:59,040 --> 01:27:01,320
Speaker 1: was to go to this client business and you can

1755
01:27:01,360 --> 01:27:05,320
Speaker 1: categorize all those as well. So lots of options for you, Christina.

1756
01:27:05,400 --> 01:27:08,639
Speaker 1: Hopefully one of those works you are listening to rich

1757
01:27:08,680 --> 01:27:10,280
Speaker 1: on Tech. Coming up next, we're going to talk to

1758
01:27:10,400 --> 01:27:13,640
Speaker 1: Jared Newman, who's going to offer some tips about cord cutting, privacy,

1759
01:27:13,800 --> 01:27:18,320
Speaker 1: and more. It's all here rich on Tech. Welcome back

1760
01:27:18,320 --> 01:27:22,840
Speaker 1: to rich on Tech. My name is rich Demiro, talking technology,

1761
01:27:22,880 --> 01:27:26,519
Speaker 1: hanging out with you. Phone line is eighty to eight

1762
01:27:26,720 --> 01:27:27,680
Speaker 1: rich one oh one.

1763
01:27:27,720 --> 01:27:27,960
Speaker 8: All right.

1764
01:27:27,960 --> 01:27:29,840
Speaker 1: I don't want to get right to my next guest

1765
01:27:29,960 --> 01:27:33,799
Speaker 1: because he is super helpful. If you think I'm helpful.

1766
01:27:33,960 --> 01:27:36,439
Speaker 1: This guy has a great newsletter. His name's Jared Newman.

1767
01:27:36,479 --> 01:27:38,600
Speaker 1: He's a freelance writer. He covers a whole bunch of

1768
01:27:38,640 --> 01:27:42,479
Speaker 1: different uh you know, consumer devices and technology. He's got

1769
01:27:42,520 --> 01:27:46,000
Speaker 1: two newsletters that are really good. One is called Advisorator,

1770
01:27:46,360 --> 01:27:49,600
Speaker 1: the other one is Cord Cutter Weekly. He's got a

1771
01:27:49,600 --> 01:27:52,080
Speaker 1: lot of subscribers for a good reason because he gives

1772
01:27:52,120 --> 01:27:54,599
Speaker 1: good advice. Jared Newman, welcome to the show.

1773
01:27:55,479 --> 01:27:57,280
Speaker 8: Hey, rich thanks for having me and thanks for saying

1774
01:27:57,280 --> 01:27:57,519
Speaker 8: all that.

1775
01:27:57,840 --> 01:27:59,720
Speaker 1: Yeah. I mean, look, I get a lot of newsletters

1776
01:27:59,800 --> 01:28:02,880
Speaker 1: and nine of them go straight to trash yours. I

1777
01:28:03,240 --> 01:28:06,400
Speaker 1: read through the entire thing because you always have good

1778
01:28:06,400 --> 01:28:08,800
Speaker 1: little tidbits, you know, like good little stuff. So let's

1779
01:28:08,840 --> 01:28:12,160
Speaker 1: just get to some of this stuff. This week you

1780
01:28:12,280 --> 01:28:14,639
Speaker 1: talked about. Let's see what should we talk about first?

1781
01:28:14,680 --> 01:28:17,920
Speaker 1: Let's talk about this MLS. So T mobile customers get

1782
01:28:18,040 --> 01:28:22,680
Speaker 1: MLS season Pass on the Apple TV app free. But

1783
01:28:22,800 --> 01:28:25,479
Speaker 1: Apple TV is so confusing because you've got the device

1784
01:28:26,000 --> 01:28:28,920
Speaker 1: and you've got the actual app. So people are always like,

1785
01:28:28,960 --> 01:28:30,720
Speaker 1: how can I watch this? So can you explain that

1786
01:28:30,760 --> 01:28:31,240
Speaker 1: a little bit?

1787
01:28:32,200 --> 01:28:34,040
Speaker 8: Yeah, you have the device, you have the app, and

1788
01:28:34,080 --> 01:28:36,200
Speaker 8: then you have Apple TV Plus, which is a service

1789
01:28:36,600 --> 01:28:38,240
Speaker 8: within the app, which is separate.

1790
01:28:39,080 --> 01:28:39,280
Speaker 5: Yeah.

1791
01:28:39,439 --> 01:28:41,360
Speaker 8: Really, you could really go down a rabbit hole with it.

1792
01:28:41,560 --> 01:28:44,000
Speaker 8: But you know, the Apple TV app is sort of

1793
01:28:44,040 --> 01:28:49,360
Speaker 8: apples all purpose way of handling things like iTunes rentals

1794
01:28:49,640 --> 01:28:53,839
Speaker 8: and the Apple TV Plus streaming service and now MLS

1795
01:28:53,880 --> 01:28:56,800
Speaker 8: season Pass, which they have the exclusive streaming rights too,

1796
01:28:57,080 --> 01:28:59,000
Speaker 8: So all that is going to flow through the Apple

1797
01:28:59,040 --> 01:29:03,479
Speaker 8: TV app app. However, season Pass mL season Pass is

1798
01:29:03,520 --> 01:29:06,800
Speaker 8: its own separate subscription. You do get a discount if

1799
01:29:06,840 --> 01:29:10,080
Speaker 8: you're an Apple TV Plus subscriber, but you don't have

1800
01:29:10,160 --> 01:29:13,000
Speaker 8: to be, and it's just its own thing. It just

1801
01:29:13,040 --> 01:29:16,040
Speaker 8: happens to flow through Apple's TV.

1802
01:29:15,920 --> 01:29:19,679
Speaker 1: App, so confusing. So basically, I oh, if that makes sense.

1803
01:29:20,200 --> 01:29:22,559
Speaker 1: Best if you're a T Mobile customer, though, you get

1804
01:29:22,560 --> 01:29:24,479
Speaker 1: this for free. So I had a friend that was like,

1805
01:29:24,600 --> 01:29:26,200
Speaker 1: I have T Mobile, but I don't have an iPhone.

1806
01:29:26,200 --> 01:29:28,120
Speaker 1: I said, no, you do. You have a Roku because like,

1807
01:29:28,160 --> 01:29:30,599
Speaker 1: you can get the Apple TV app on these different devices,

1808
01:29:30,680 --> 01:29:32,200
Speaker 1: right exactly.

1809
01:29:32,320 --> 01:29:35,800
Speaker 8: Yeah, it's on pretty much every major streaming platform. It's

1810
01:29:35,880 --> 01:29:39,080
Speaker 8: not on Android phones at the moment, oh surprise, pretty

1811
01:29:39,160 --> 01:29:43,120
Speaker 8: much everything else, and it's on the web. So yeah,

1812
01:29:43,320 --> 01:29:46,000
Speaker 8: there's plenty of ways to access the Apple TV app.

1813
01:29:46,200 --> 01:29:48,519
Speaker 8: And if you're a T Mobile customer, you would actually

1814
01:29:48,560 --> 01:29:52,720
Speaker 8: redeem this through the T Mobile Tuesday's app, which is

1815
01:29:52,760 --> 01:29:55,320
Speaker 8: where they do their various deals and things. And you

1816
01:29:55,400 --> 01:29:59,559
Speaker 8: have to actually do this starting on the twenty first

1817
01:30:00,080 --> 01:30:03,280
Speaker 8: through March fourteenth, So there's this window where you have

1818
01:30:03,360 --> 01:30:06,920
Speaker 8: to redeem the free year of MLS season pass and

1819
01:30:06,920 --> 01:30:09,360
Speaker 8: then after that the windows closed. So put it on

1820
01:30:09,400 --> 01:30:12,120
Speaker 8: your calendar or what have you so that you remember

1821
01:30:12,120 --> 01:30:12,880
Speaker 8: to get that freebie.

1822
01:30:13,000 --> 01:30:14,800
Speaker 1: Yeah, it's a ninety nine dollars value. You're going to

1823
01:30:14,880 --> 01:30:19,000
Speaker 1: get every regular live season match. You're going to get

1824
01:30:19,000 --> 01:30:23,080
Speaker 1: all the playoff matches, all the league's cup, and there's

1825
01:30:23,160 --> 01:30:25,120
Speaker 1: no blackouts. This is I mean, this is actually a

1826
01:30:25,120 --> 01:30:27,439
Speaker 1: pretty cool thing that Apple has done where they're pretty

1827
01:30:27,479 --> 01:30:29,559
Speaker 1: much the first to do a sports league with no

1828
01:30:29,640 --> 01:30:32,559
Speaker 1: blockouts when you have a subscription like this. All right,

1829
01:30:32,640 --> 01:30:36,680
Speaker 1: let's move on. Paramount Plus is raising prices? Tell me

1830
01:30:36,680 --> 01:30:37,120
Speaker 1: about that.

1831
01:30:38,800 --> 01:30:41,200
Speaker 8: Yeah, So they kind of been telegraphing this for a while.

1832
01:30:41,280 --> 01:30:44,120
Speaker 8: It is a little anti climactic because they the executives

1833
01:30:44,160 --> 01:30:46,480
Speaker 8: for several months have been like, oh yeah, it's overvalue.

1834
01:30:46,520 --> 01:30:48,759
Speaker 8: There's going to be a price, like it's one dollar.

1835
01:30:49,720 --> 01:30:52,360
Speaker 8: It was five dollars a month, and now it's six

1836
01:30:52,400 --> 01:30:54,320
Speaker 8: dollars or it's going to be six dollars a month.

1837
01:30:54,360 --> 01:30:57,160
Speaker 8: This is actually not happening until the third quarter of

1838
01:30:57,200 --> 01:31:00,040
Speaker 8: this year, and that's for the ads supported plan and

1839
01:31:00,320 --> 01:31:03,840
Speaker 8: the AD free plan. This gets a little interesting. So

1840
01:31:04,040 --> 01:31:06,960
Speaker 8: it was ten dollars per month, it is going up

1841
01:31:06,960 --> 01:31:11,120
Speaker 8: to twelve dollars per month. However, that twelve dollars per

1842
01:31:11,160 --> 01:31:14,880
Speaker 8: month will get you everything from the Showtime catalog, and

1843
01:31:14,920 --> 01:31:18,519
Speaker 8: so they had been bundling Paramount Plus and Showtime for

1844
01:31:18,600 --> 01:31:22,040
Speaker 8: a while, and that bundle price was fifteen dollars per month.

1845
01:31:22,439 --> 01:31:24,760
Speaker 8: Now it's actually going down to twelve dollars per month.

1846
01:31:24,800 --> 01:31:27,680
Speaker 8: So if you're already bundling Paramount Plus and Showtime, you

1847
01:31:27,720 --> 01:31:29,920
Speaker 8: would save a little money here. I will point out

1848
01:31:29,960 --> 01:31:32,519
Speaker 8: that if you know where to look, or if you

1849
01:31:32,600 --> 01:31:35,600
Speaker 8: perhaps subscribe to my newsletter, it is fairly easy to

1850
01:31:35,600 --> 01:31:39,160
Speaker 8: get Paramount Plus for free on a month by month basis.

1851
01:31:39,520 --> 01:31:41,240
Speaker 8: So this all ends up being a moot point if

1852
01:31:41,240 --> 01:31:44,840
Speaker 8: you're sort of savvy about it. But yeah, if you're

1853
01:31:44,840 --> 01:31:46,920
Speaker 8: a paying customer, there will be a small price sig.

1854
01:31:47,160 --> 01:31:49,000
Speaker 1: Yeah, this is what I love about your newsletter. I've

1855
01:31:49,000 --> 01:31:53,120
Speaker 1: gotten so many Paramount Streaming free promo codes because you

1856
01:31:53,160 --> 01:31:55,120
Speaker 1: just put them in there. Like every single time you

1857
01:31:55,160 --> 01:31:56,720
Speaker 1: send a newsletter there's a new one and I'm like this,

1858
01:31:57,439 --> 01:31:59,720
Speaker 1: certainly this will not work this time, and sure enough

1859
01:31:59,720 --> 01:32:01,960
Speaker 1: it does. By the way, I'll put a link to

1860
01:32:02,120 --> 01:32:05,800
Speaker 1: both of Jared's newsletters at my website. Rich on tech

1861
01:32:06,080 --> 01:32:09,559
Speaker 1: dot TV. Let's see what else did you have this week? Oh?

1862
01:32:09,600 --> 01:32:12,880
Speaker 1: Netflix killed the surprise Me button? Did anyone ever use that?

1863
01:32:12,960 --> 01:32:13,000
Speaker 5: Like?

1864
01:32:13,040 --> 01:32:15,599
Speaker 1: Who wants to just watch something random? Like I always

1865
01:32:15,640 --> 01:32:17,880
Speaker 1: make the joke like you really have nothing to do

1866
01:32:17,920 --> 01:32:20,040
Speaker 1: in your life. If you're going on Netflix and you're saying,

1867
01:32:20,080 --> 01:32:22,759
Speaker 1: just surprise me with something like let me just watch something.

1868
01:32:24,040 --> 01:32:24,200
Speaker 5: Yeah.

1869
01:32:24,280 --> 01:32:26,080
Speaker 8: I almost wrote a little bit more about that, but

1870
01:32:26,160 --> 01:32:28,719
Speaker 8: I just kind of didn't have the space or time whatever.

1871
01:32:28,760 --> 01:32:31,320
Speaker 8: But it was kind of funny because this is a

1872
01:32:31,840 --> 01:32:34,320
Speaker 8: much bellyhooed feature. When it came out, I think it

1873
01:32:34,320 --> 01:32:37,880
Speaker 8: was last year or something, and you know, they talked

1874
01:32:37,880 --> 01:32:39,720
Speaker 8: to the press ahead of time. It was a big thing.

1875
01:32:39,880 --> 01:32:42,320
Speaker 8: They were finally rolling out the shuffle button then everybody wanted,

1876
01:32:42,520 --> 01:32:44,760
Speaker 8: and then it turns out nobody actually used it, and

1877
01:32:44,840 --> 01:32:48,679
Speaker 8: I think I kind of think that maybe they didn't

1878
01:32:48,720 --> 01:32:50,760
Speaker 8: go far enough. I don't know, you really have to

1879
01:32:50,800 --> 01:32:55,200
Speaker 8: trust the Netflix algorithm. Yeah, just click surprise me. They

1880
01:32:55,200 --> 01:32:58,200
Speaker 8: didn't really like, Okay, it would be nice if it

1881
01:32:58,240 --> 01:33:00,080
Speaker 8: was like I want to watch a comedy show me,

1882
01:33:00,240 --> 01:33:02,640
Speaker 8: you know, let me shuffle through some comedies until I

1883
01:33:02,640 --> 01:33:06,240
Speaker 8: find something I want. But it was really just total random.

1884
01:33:07,040 --> 01:33:10,000
Speaker 8: You just really had to trust that they knew exactly

1885
01:33:10,000 --> 01:33:11,800
Speaker 8: what you wanted to watch at that pretty time and

1886
01:33:12,520 --> 01:33:14,280
Speaker 8: that that didn't typically happen.

1887
01:33:14,360 --> 01:33:17,280
Speaker 1: I mean, look, it's funny because like TikTok's entire world

1888
01:33:17,320 --> 01:33:19,280
Speaker 1: is based on that, but you're talking, you know, a

1889
01:33:19,360 --> 01:33:22,920
Speaker 1: minute little like videos. This is like Netflix, where it's

1890
01:33:22,920 --> 01:33:25,559
Speaker 1: like you're gonna get started on some random like sitcom

1891
01:33:25,640 --> 01:33:28,360
Speaker 1: or hour long show or movie, like without any sort

1892
01:33:28,400 --> 01:33:30,920
Speaker 1: of like heads up on what that's got.

1893
01:33:31,080 --> 01:33:33,320
Speaker 8: Yeah, because even you know, even when I know what

1894
01:33:33,360 --> 01:33:35,120
Speaker 8: the show is going to be, I'm still sort of like,

1895
01:33:35,160 --> 01:33:37,080
Speaker 8: do I really want to get in right? Right?

1896
01:33:37,200 --> 01:33:38,680
Speaker 1: Like the first couple of minutes, You're like, Okay, you

1897
01:33:38,680 --> 01:33:40,040
Speaker 1: got to give me a reason to stick with this

1898
01:33:40,080 --> 01:33:44,160
Speaker 1: thing you talked about in your latest Chord Cutter weekly newsletter,

1899
01:33:44,400 --> 01:33:48,320
Speaker 1: the the Roku privacy situation. So can you tell me

1900
01:33:48,360 --> 01:33:49,759
Speaker 1: about that a little bit? If you have a Roku,

1901
01:33:49,840 --> 01:33:50,400
Speaker 1: what should you do?

1902
01:33:50,520 --> 01:33:51,120
Speaker 3: Yeah?

1903
01:33:51,160 --> 01:33:53,400
Speaker 8: So, well I should clarify it not just Roku, I

1904
01:33:53,400 --> 01:33:58,599
Speaker 8: mean pretty much every streaming device has smart TV too. Also,

1905
01:33:58,720 --> 01:34:02,599
Speaker 8: there's various mechanisms by which it will track your viewing

1906
01:34:02,640 --> 01:34:06,120
Speaker 8: habits and use it for ad targeting. And there are

1907
01:34:06,400 --> 01:34:09,240
Speaker 8: levers that you can pull to kind of minimize that

1908
01:34:09,320 --> 01:34:11,759
Speaker 8: data collection and minimize that targeted ad stuff.

1909
01:34:12,400 --> 01:34:13,200
Speaker 5: It's sort of this.

1910
01:34:13,160 --> 01:34:17,360
Speaker 8: Weird intangible thing, right, Like, if you take the time

1911
01:34:17,439 --> 01:34:20,160
Speaker 8: to opt out of all these things, are you really

1912
01:34:20,240 --> 01:34:23,000
Speaker 8: going to notice it, maybe not too much. At most,

1913
01:34:23,320 --> 01:34:26,120
Speaker 8: it'll be like you won't see as many targeted ads.

1914
01:34:26,120 --> 01:34:28,120
Speaker 8: You may not have that feeling of like, oh I

1915
01:34:28,160 --> 01:34:30,040
Speaker 8: saw an ad for this thing, and now it's following

1916
01:34:30,040 --> 01:34:33,200
Speaker 8: me somewhere else. So you know, is it really worth

1917
01:34:33,200 --> 01:34:33,639
Speaker 8: the trouble?

1918
01:34:34,200 --> 01:34:34,559
Speaker 7: I don't know.

1919
01:34:34,600 --> 01:34:36,320
Speaker 8: I mean, you know, how many times have we seen

1920
01:34:36,920 --> 01:34:40,920
Speaker 8: the story about smart TVs kind of tracking everything you're

1921
01:34:40,960 --> 01:34:43,000
Speaker 8: watching and people get real freaked out about that.

1922
01:34:43,120 --> 01:34:44,320
Speaker 3: So there is sort of.

1923
01:34:44,240 --> 01:34:47,080
Speaker 8: This intangible gut feeling of like, hey, I don't really

1924
01:34:47,120 --> 01:34:49,800
Speaker 8: want to be watched when I'm watching TV. So I

1925
01:34:49,880 --> 01:34:52,160
Speaker 8: decided to kind of put together all the ways that

1926
01:34:52,200 --> 01:34:55,240
Speaker 8: you can minimize that activity or that behavior.

1927
01:34:55,720 --> 01:34:58,240
Speaker 1: This was a big thing with the Visio TVs. Remember

1928
01:34:58,240 --> 01:35:02,519
Speaker 1: that whole revelation where they were actually scanning anything that

1929
01:35:02,560 --> 01:35:04,320
Speaker 1: came across that screen, even if it was like off

1930
01:35:04,320 --> 01:35:06,400
Speaker 1: of a DVD player. Is that Am I just getting

1931
01:35:06,400 --> 01:35:06,760
Speaker 1: that right?

1932
01:35:08,320 --> 01:35:08,559
Speaker 3: Yes?

1933
01:35:08,640 --> 01:35:11,960
Speaker 8: Except that every TV does that. So the thing the

1934
01:35:12,280 --> 01:35:15,360
Speaker 8: nuance with Visio is that they weren't really disclosing what

1935
01:35:15,439 --> 01:35:18,160
Speaker 8: they were. You know, they weren't really being super upfront

1936
01:35:18,160 --> 01:35:20,640
Speaker 8: about it. And granted, nobody's that upfront about it, but

1937
01:35:21,840 --> 01:35:24,520
Speaker 8: you know, they were selling that data off to marketers

1938
01:35:24,560 --> 01:35:28,160
Speaker 8: and things, and it was just kind of inadequate disclosure

1939
01:35:28,200 --> 01:35:31,880
Speaker 8: to consumers. But all the smart TV brands will do

1940
01:35:31,960 --> 01:35:35,120
Speaker 8: this if you don't opt out, depends on the TV

1941
01:35:35,240 --> 01:35:37,840
Speaker 8: brand how you actually do that. Usually there's something during

1942
01:35:37,880 --> 01:35:40,439
Speaker 8: setup or a setting you can dig into. But yeah,

1943
01:35:40,479 --> 01:35:43,920
Speaker 8: this thing is called automatic content recognition, and it's sort

1944
01:35:43,960 --> 01:35:47,960
Speaker 8: of like recognizing the content that's on your TV, regardless

1945
01:35:47,960 --> 01:35:50,680
Speaker 8: of what input it's coming from, and using that for

1946
01:35:50,760 --> 01:35:53,400
Speaker 8: ad targeting or market research or what have you.

1947
01:35:53,560 --> 01:35:56,120
Speaker 1: Okay, this is really important right now because I thought

1948
01:35:56,160 --> 01:35:58,080
Speaker 1: this was just one TV. So this is why these

1949
01:35:58,080 --> 01:36:00,720
Speaker 1: companies love to ship smart TV that you connect to

1950
01:36:00,760 --> 01:36:04,080
Speaker 1: your Wi Fi, because they're basically scanning everything that you're

1951
01:36:04,160 --> 01:36:07,600
Speaker 1: watching and then selling that information to advertisers. And I

1952
01:36:07,680 --> 01:36:12,880
Speaker 1: just found an article that you know, Amazon, Android and Google, TVs, LGTVS,

1953
01:36:12,960 --> 01:36:16,800
Speaker 1: Roku TVs, Samsung TV, Sony, and Visio. So if you

1954
01:36:17,000 --> 01:36:19,920
Speaker 1: are if you have a smart TV and you don't

1955
01:36:19,960 --> 01:36:21,599
Speaker 1: like the idea of this, I would google the name

1956
01:36:21,640 --> 01:36:24,400
Speaker 1: of that smart TV and ACR like you, like Jared just.

1957
01:36:24,320 --> 01:36:27,120
Speaker 8: Mentioned, Yeah, and so that's in this article that I

1958
01:36:27,200 --> 01:36:29,560
Speaker 8: just put out. And you know also the sort of

1959
01:36:29,640 --> 01:36:32,160
Speaker 8: nuance heres. People will go, ah, well that's why I

1960
01:36:32,200 --> 01:36:34,240
Speaker 8: don't have a that's why I want a done TV

1961
01:36:34,280 --> 01:36:37,240
Speaker 8: and I just want to plug a Roku or fire

1962
01:36:37,320 --> 01:36:39,640
Speaker 8: TV into it so that this doesn't happen. But guess what,

1963
01:36:39,720 --> 01:36:41,960
Speaker 8: if you're using a Roku or a fire TV, they're

1964
01:36:41,960 --> 01:36:43,840
Speaker 8: also trying to do all that kind of stuff. It's

1965
01:36:43,880 --> 01:36:47,639
Speaker 8: not scanning your other inputs, but Roku definitely is interested

1966
01:36:47,680 --> 01:36:50,599
Speaker 8: in everything that you're watching across all your different apps

1967
01:36:50,640 --> 01:36:54,519
Speaker 8: and using that for a targeting. So you know, there's

1968
01:36:54,520 --> 01:36:56,840
Speaker 8: different levels of it, and it's just kind of it's

1969
01:36:56,880 --> 01:36:59,599
Speaker 8: not just smart TVs that are doing this. It's really

1970
01:36:59,680 --> 01:37:02,240
Speaker 8: just anything that's connected to the Internet. As we know,

1971
01:37:02,680 --> 01:37:05,439
Speaker 8: everything's powered by targeted ads and you just have to

1972
01:37:05,439 --> 01:37:07,640
Speaker 8: be mindful of how that happens.

1973
01:37:07,920 --> 01:37:09,400
Speaker 1: All right, Jared, We're gonna have to leave it there,

1974
01:37:09,400 --> 01:37:12,200
Speaker 1: but tell folks how to find you, the best way

1975
01:37:12,240 --> 01:37:15,040
Speaker 1: to uh find you and uh, you know, subscribe to

1976
01:37:15,040 --> 01:37:15,559
Speaker 1: your stuff.

1977
01:37:16,360 --> 01:37:18,720
Speaker 8: Yeah, So, as we talked a lot about streaming chord

1978
01:37:18,760 --> 01:37:20,959
Speaker 8: cutting stuff, do you want to check out my newsletter?

1979
01:37:21,040 --> 01:37:26,160
Speaker 8: It is Coordcutterweekly dot Com comes out every Friday morning.

1980
01:37:26,200 --> 01:37:27,599
Speaker 8: And appreciate if you signed up for.

1981
01:37:27,560 --> 01:37:29,880
Speaker 1: It, all right. It's a great newsletter, Jared, thanks so much.

1982
01:37:29,920 --> 01:37:32,240
Speaker 1: I'll put a link on my website. Rich on tech

1983
01:37:32,439 --> 01:37:34,479
Speaker 1: dot TV. Always good to run into you at the

1984
01:37:34,680 --> 01:37:37,920
Speaker 1: tech events. And coming up we are going to talk

1985
01:37:38,000 --> 01:37:42,160
Speaker 1: about uh cash, Google images and clip art might not

1986
01:37:42,640 --> 01:37:44,960
Speaker 1: be necessary anymore when you hear about these websites. I'm

1987
01:37:44,960 --> 01:37:47,919
Speaker 1: gonna tell you about that use AI to create artwork

1988
01:37:48,040 --> 01:37:51,160
Speaker 1: on demand that you can use. Plus, we'll wrap up

1989
01:37:51,160 --> 01:37:53,679
Speaker 1: the show and have a couple of more calls all

1990
01:37:53,720 --> 01:37:56,800
Speaker 1: coming up next. You're listening to rich on Tech eighty

1991
01:37:56,840 --> 01:37:59,439
Speaker 1: eight seven four to two, four to one zero one,

1992
01:37:59,560 --> 01:38:03,720
Speaker 1: triple a Rich one oh one. Welcome back to rich

1993
01:38:03,800 --> 01:38:06,920
Speaker 1: on Tech. Rich Demiro hanging out talking technology. Let's go

1994
01:38:06,920 --> 01:38:10,639
Speaker 1: to Barbara in Pasadena. Barbara, you're on with.

1995
01:38:10,760 --> 01:38:15,960
Speaker 9: Rich Hi Rich. My question is I have a nineteen

1996
01:38:16,040 --> 01:38:21,720
Speaker 9: twenty two year old, nineteen twenty two sicker home. I

1997
01:38:21,880 --> 01:38:26,880
Speaker 9: have sensors, steel doors, and a large dog. But I'm

1998
01:38:26,920 --> 01:38:29,719
Speaker 9: baffled by the first steps and the kinds of questions

1999
01:38:29,720 --> 01:38:33,080
Speaker 9: I should pose this home security system.

2000
01:38:34,080 --> 01:38:38,439
Speaker 1: Thank you, Oh good question. Home security. You know, here's

2001
01:38:38,479 --> 01:38:41,799
Speaker 1: the thing about this, so, I mean, traditionally you would

2002
01:38:42,479 --> 01:38:45,639
Speaker 1: go with something like an ADT or you know these

2003
01:38:45,680 --> 01:38:48,800
Speaker 1: companies that sell you on a big contract and the

2004
01:38:48,800 --> 01:38:51,160
Speaker 1: whole name of the game is that it's easy because

2005
01:38:51,160 --> 01:38:53,040
Speaker 1: someone comes to your house and wires it up and

2006
01:38:53,080 --> 01:38:56,000
Speaker 1: does everything you need. But then you're saddled with a

2007
01:38:56,000 --> 01:38:59,479
Speaker 1: bill for a while, and so you know, that's kind

2008
01:38:59,520 --> 01:39:01,160
Speaker 1: of the name of the game. They'll give you the equipment,

2009
01:39:01,520 --> 01:39:04,320
Speaker 1: but you're paying over time. You know, usually it's a

2010
01:39:04,320 --> 01:39:07,880
Speaker 1: three year contract something like that. Do you have anything

2011
01:39:07,920 --> 01:39:10,680
Speaker 1: that's important to you, like what's most important to you.

2012
01:39:10,760 --> 01:39:12,680
Speaker 1: Do you want like a combination of cameras or do

2013
01:39:12,760 --> 01:39:15,479
Speaker 1: you just want security like when a door opens, you know,

2014
01:39:15,520 --> 01:39:16,639
Speaker 1: alarm that kind of stuff.

2015
01:39:19,160 --> 01:39:19,720
Speaker 9: I don't know.

2016
01:39:22,160 --> 01:39:24,800
Speaker 1: Now, are you comfortable installing this yourself? I guess that's

2017
01:39:24,840 --> 01:39:27,680
Speaker 1: another question you need to figure out. Do you do you?

2018
01:39:27,680 --> 01:39:30,240
Speaker 9: Well, I don't know. I mean, it depends on how

2019
01:39:30,280 --> 01:39:31,320
Speaker 9: complicated it is.

2020
01:39:31,640 --> 01:39:32,880
Speaker 1: Yeah, okay, Well I was.

2021
01:39:32,880 --> 01:39:36,479
Speaker 9: Recommended a system called simple Safe, but there are so

2022
01:39:36,640 --> 01:39:37,960
Speaker 9: many systems out there.

2023
01:39:38,400 --> 01:39:44,000
Speaker 1: Yeah, so, well, simply Safe is I think an excellent system.

2024
01:39:44,000 --> 01:39:46,760
Speaker 1: I really do, and it's one that I use for

2025
01:39:46,800 --> 01:39:49,160
Speaker 1: many years, and I think it's very easy. You can

2026
01:39:49,200 --> 01:39:52,599
Speaker 1: set it up yourself and it's very straightforward and so

2027
01:39:53,320 --> 01:39:56,280
Speaker 1: simply safe is great. And they've expanded into cameras. It

2028
01:39:56,360 --> 01:39:59,760
Speaker 1: started out as just just sort of sensors for your

2029
01:39:59,760 --> 01:40:03,200
Speaker 1: door and windows. And the way that these systems work

2030
01:40:03,400 --> 01:40:07,800
Speaker 1: is typically you sign up you you know, you pay

2031
01:40:07,840 --> 01:40:10,519
Speaker 1: a monthly fee. The monthly fee is considerably less than

2032
01:40:10,560 --> 01:40:12,800
Speaker 1: it would be if you were going with something like

2033
01:40:12,800 --> 01:40:14,839
Speaker 1: a big company like you know what I mentioned earlier,

2034
01:40:15,280 --> 01:40:17,839
Speaker 1: a big home monitoring, but they still offer home monitoring,

2035
01:40:17,920 --> 01:40:20,479
Speaker 1: and then they ship you the stuff and you install

2036
01:40:20,520 --> 01:40:23,280
Speaker 1: it yourself. So it has a base station and then

2037
01:40:23,320 --> 01:40:25,160
Speaker 1: it's all a car. So if you have you go

2038
01:40:25,200 --> 01:40:28,120
Speaker 1: around your house, if you have five doors in your house,

2039
01:40:28,200 --> 01:40:31,400
Speaker 1: you'll order five little sensors for your doors, and then

2040
01:40:31,439 --> 01:40:33,360
Speaker 1: you go around, you stick them up on your doors,

2041
01:40:33,479 --> 01:40:35,719
Speaker 1: and you know, it connects to the scent the main

2042
01:40:36,040 --> 01:40:39,400
Speaker 1: base station, and that base station either has Wi Fi

2043
01:40:39,600 --> 01:40:42,599
Speaker 1: or cellular or a combination of both. Typically it's both,

2044
01:40:43,160 --> 01:40:45,000
Speaker 1: and that's how it will call you know, the police

2045
01:40:45,080 --> 01:40:47,960
Speaker 1: or fire in the you know, if there's an emergency.

2046
01:40:48,400 --> 01:40:50,880
Speaker 1: And then of course you can continue to build onto

2047
01:40:50,960 --> 01:40:52,960
Speaker 1: these systems. So if you say, oh, I'd like a

2048
01:40:52,960 --> 01:40:55,400
Speaker 1: panic button, you can order that on the website and

2049
01:40:55,439 --> 01:40:57,680
Speaker 1: it connects to your account. So the two that I

2050
01:40:57,720 --> 01:40:59,880
Speaker 1: would really consider, if you're willing to do it, you're

2051
01:41:00,560 --> 01:41:03,920
Speaker 1: is Simply Safe and Ring. So I think Ring has

2052
01:41:03,960 --> 01:41:08,360
Speaker 1: a really good home security system, but it's got a

2053
01:41:08,400 --> 01:41:10,479
Speaker 1: lot of different products, So I think it kind of

2054
01:41:10,600 --> 01:41:13,840
Speaker 1: comes down to how many things, like how complicated you

2055
01:41:13,840 --> 01:41:16,479
Speaker 1: want to make this. I think that simply based on

2056
01:41:16,520 --> 01:41:19,839
Speaker 1: the name and based on using the product is pretty simple.

2057
01:41:20,080 --> 01:41:22,920
Speaker 1: If you just want sensors on your doors, go ahead

2058
01:41:22,960 --> 01:41:26,080
Speaker 1: and do the simply Safe rout It's pretty straightforward. You

2059
01:41:26,120 --> 01:41:30,479
Speaker 1: install these sensors, you install an audible alarm in your house,

2060
01:41:30,600 --> 01:41:34,720
Speaker 1: you connect it to the monitoring and it's very very straightforward.

2061
01:41:35,120 --> 01:41:36,720
Speaker 1: But if you want something that's a little bit more

2062
01:41:36,760 --> 01:41:40,240
Speaker 1: full featured and something that has a lot of products

2063
01:41:40,240 --> 01:41:42,679
Speaker 1: that work with it, I think that the Ring system

2064
01:41:42,720 --> 01:41:44,360
Speaker 1: is going to be a little bit more full featured

2065
01:41:44,360 --> 01:41:48,559
Speaker 1: than simply Safe, and it's very simpler, very simpilar. You

2066
01:41:48,600 --> 01:41:51,720
Speaker 1: get the base station, you get all the accessories. But

2067
01:41:51,800 --> 01:41:53,880
Speaker 1: I think what Ring is really known for is it's

2068
01:41:53,880 --> 01:41:56,400
Speaker 1: security cameras. And so if you want one of those

2069
01:41:56,479 --> 01:41:59,800
Speaker 1: video doorbells, yes, simply Safe offers that, but let's be

2070
01:41:59,840 --> 01:42:02,160
Speaker 1: on us. Ring invented that, so if you want that,

2071
01:42:02,400 --> 01:42:05,439
Speaker 1: maybe you go with that. And the pricing is very

2072
01:42:05,479 --> 01:42:07,639
Speaker 1: competitive too. I mean, I simply say, if I believe

2073
01:42:07,920 --> 01:42:11,559
Speaker 1: is about you know, anywhere from fifteen to thirty dollars

2074
01:42:11,560 --> 01:42:14,679
Speaker 1: a month, and Ring, I believe is anywhere from ten

2075
01:42:14,720 --> 01:42:17,120
Speaker 1: to thirty dollars a month, depending on the planet you have.

2076
01:42:17,600 --> 01:42:20,080
Speaker 1: So it is very affordable. And the good news is

2077
01:42:20,360 --> 01:42:22,280
Speaker 1: it's you know, you don't have to pay, like, if

2078
01:42:22,320 --> 01:42:24,599
Speaker 1: you want to stop using it, you can. It's not

2079
01:42:24,640 --> 01:42:26,960
Speaker 1: like these other systems where they come to your house

2080
01:42:27,000 --> 01:42:28,760
Speaker 1: and install them for you. You're going to be on

2081
01:42:28,800 --> 01:42:31,640
Speaker 1: the hook for three years of paying for monitoring no

2082
01:42:31,680 --> 01:42:34,800
Speaker 1: matter what. And these systems like Ring and simply Safe

2083
01:42:34,840 --> 01:42:37,599
Speaker 1: do give you the monitoring as well, so you can

2084
01:42:37,640 --> 01:42:41,120
Speaker 1: do that. You know, whether you know you want to

2085
01:42:41,160 --> 01:42:43,280
Speaker 1: go with Simply Safe for Ring, I think just depends on,

2086
01:42:43,439 --> 01:42:46,080
Speaker 1: like I said, the products that you want. So I

2087
01:42:46,080 --> 01:42:48,440
Speaker 1: think that Ring does a really good job with the cameras,

2088
01:42:48,920 --> 01:42:50,639
Speaker 1: and so I think that that would be a good

2089
01:42:50,680 --> 01:42:52,240
Speaker 1: way to go if you want the door cams and

2090
01:42:52,280 --> 01:42:54,800
Speaker 1: all that stuff. But I've installed a couple of these

2091
01:42:54,840 --> 01:42:58,160
Speaker 1: systems and they are very straightforward The RING system is

2092
01:42:58,320 --> 01:43:01,040
Speaker 1: very easy to install. It's all prettymuch much QR codes

2093
01:43:01,439 --> 01:43:04,800
Speaker 1: the Simply Safe system. When I did it, it was very

2094
01:43:04,800 --> 01:43:09,000
Speaker 1: straightforward as well. And all of these systems are you know,

2095
01:43:09,080 --> 01:43:11,000
Speaker 1: they've been updated over the years, so if you have

2096
01:43:11,040 --> 01:43:13,360
Speaker 1: an old Simply Safe, the newer systems are probably just

2097
01:43:13,400 --> 01:43:15,880
Speaker 1: better than the old ones. But the main thing to

2098
01:43:15,960 --> 01:43:18,120
Speaker 1: know is that you do need a good cellular connection

2099
01:43:18,200 --> 01:43:20,720
Speaker 1: where you are, because that's the primary way that these

2100
01:43:20,720 --> 01:43:23,920
Speaker 1: things connect in the event of an emergency. But they

2101
01:43:23,920 --> 01:43:26,080
Speaker 1: also the newer ones do have Wi Fi as well,

2102
01:43:26,120 --> 01:43:27,920
Speaker 1: so that's going to be the kind of default, and

2103
01:43:27,960 --> 01:43:31,000
Speaker 1: then it goes to cellular if the Wi Fi is

2104
01:43:31,040 --> 01:43:33,720
Speaker 1: not working or if it's out or something like that.

2105
01:43:34,040 --> 01:43:36,679
Speaker 1: And also if your power goes out, there's backup batteries

2106
01:43:36,720 --> 01:43:39,280
Speaker 1: inside the base station. So I think you're going to

2107
01:43:39,360 --> 01:43:41,040
Speaker 1: be okay. You said you have a nineteen I think

2108
01:43:41,040 --> 01:43:44,280
Speaker 1: you said a nineteen twenty two house, So I'm assuming

2109
01:43:44,439 --> 01:43:47,360
Speaker 1: the layout of this house is pretty simple, and you

2110
01:43:47,400 --> 01:43:49,040
Speaker 1: know it's got you know, a couple of windows, a

2111
01:43:49,080 --> 01:43:51,760
Speaker 1: couple of doors. Either one of these systems, I think

2112
01:43:51,800 --> 01:43:52,920
Speaker 1: you're going to be good with. So I would go

2113
01:43:52,960 --> 01:43:55,320
Speaker 1: to their websites and just kind of compare the features

2114
01:43:55,720 --> 01:43:58,240
Speaker 1: and see what you want and then you know, of

2115
01:43:58,280 --> 01:44:02,360
Speaker 1: course the pricing as well, and Barbara, you'll be you know,

2116
01:44:02,760 --> 01:44:05,320
Speaker 1: feeling much more secure. I think that these systems do

2117
01:44:05,439 --> 01:44:08,800
Speaker 1: offer a level of security that you can't get without

2118
01:44:08,880 --> 01:44:11,880
Speaker 1: having one. All Right, I mentioned I was going to

2119
01:44:11,960 --> 01:44:15,599
Speaker 1: talk about some clip art websites that generate ai R instantly.

2120
01:44:15,600 --> 01:44:17,320
Speaker 1: I'll go through a couple of these. I tested them

2121
01:44:17,320 --> 01:44:19,559
Speaker 1: out for a segment on KTLA. So if you haven't

2122
01:44:19,600 --> 01:44:22,599
Speaker 1: tried these, you have to. You know, if you search

2123
01:44:22,680 --> 01:44:24,720
Speaker 1: for images, typically go to Google or you go to

2124
01:44:24,760 --> 01:44:28,320
Speaker 1: a clip art. These websites will actually generate an image

2125
01:44:28,320 --> 01:44:31,800
Speaker 1: on the fly using AI based on some keywords. So

2126
01:44:31,920 --> 01:44:34,360
Speaker 1: Dolly two is the one that started the trend. It

2127
01:44:34,360 --> 01:44:37,360
Speaker 1: comes from the same folks behind chat GPT. You type

2128
01:44:37,360 --> 01:44:39,600
Speaker 1: in a few words, it spits out some images. You

2129
01:44:39,600 --> 01:44:42,320
Speaker 1: can use them as you like, even for commercial purposes.

2130
01:44:42,760 --> 01:44:44,800
Speaker 1: You get a certain amount of free images every month.

2131
01:44:45,200 --> 01:44:48,960
Speaker 1: Then there's a website called dream by Wombo. These are

2132
01:44:49,040 --> 01:44:51,200
Speaker 1: very easy. You don't need to sign up or log in.

2133
01:44:51,360 --> 01:44:53,599
Speaker 1: You just type in a few words. You can download them.

2134
01:44:53,760 --> 01:44:55,880
Speaker 1: They may have a watermark on them, so be aware

2135
01:44:55,880 --> 01:44:57,160
Speaker 1: of that. You can always cut it out if you

2136
01:44:57,160 --> 01:45:01,879
Speaker 1: don't want. But Dream has apps for iOS and as well. Crayon,

2137
01:45:02,120 --> 01:45:06,599
Speaker 1: cr Aiyo n is also very easy. No sign up.

2138
01:45:06,720 --> 01:45:09,400
Speaker 1: Generating the images takes a bit longer, but you get

2139
01:45:09,520 --> 01:45:11,920
Speaker 1: nine images at once to choose from, and if you

2140
01:45:12,040 --> 01:45:14,120
Speaker 1: like them, you can print them on a T shirt.

2141
01:45:14,280 --> 01:45:18,120
Speaker 1: And finally, stable Diffusion is known for generating really high

2142
01:45:18,240 --> 01:45:22,280
Speaker 1: quality images, perhaps too high quality. Getty Images is actually

2143
01:45:22,920 --> 01:45:25,000
Speaker 1: suing them right now because they said they train their

2144
01:45:25,040 --> 01:45:30,280
Speaker 1: Ai model with some of their Getty images without being licensed. Now,

2145
01:45:30,360 --> 01:45:32,759
Speaker 1: Stable Diffusion is so popular you might get an error

2146
01:45:32,760 --> 01:45:35,080
Speaker 1: on your first try. I'll link all these up on

2147
01:45:35,120 --> 01:45:38,160
Speaker 1: the website rich on Tech dot TV. That's gonna do

2148
01:45:38,240 --> 01:45:39,920
Speaker 1: it for this week of the show. Thanks so much

2149
01:45:39,920 --> 01:45:42,000
Speaker 1: for listening. Next week, I'm going to tell you how

2150
01:45:42,000 --> 01:45:45,880
Speaker 1: people are making money doing other people's dirty laundry. You

2151
01:45:45,920 --> 01:45:48,599
Speaker 1: can find me on social media at rich on Tech.

2152
01:45:48,640 --> 01:45:50,960
Speaker 1: My name is rich Demiro. Thanks so much for listening.

2153
01:45:51,000 --> 01:45:53,080
Speaker 1: There are so many ways you can spend your time.

2154
01:45:53,439 --> 01:45:56,120
Speaker 1: I really do appreciate you spending it right here with me.

2155
01:45:56,400 --> 01:45:57,439
Speaker 1: I'll talk to you real soon