1 00:00:00,400 --> 00:00:04,280 Speaker 1: You just realized your business needed to hire someone yesterday. 2 00:00:04,800 --> 00:00:09,520 Speaker 1: How can you find amazing candidates fast easy? Just use Indeed. 3 00:00:09,960 --> 00:00:12,680 Speaker 1: Stop struggling to get your job posts seen on other 4 00:00:12,760 --> 00:00:16,439 Speaker 1: job sites. With Indeed sponsored jobs, your post jumps to 5 00:00:16,480 --> 00:00:19,000 Speaker 1: the top of the page for your relevant candidates, so 6 00:00:19,120 --> 00:00:22,119 Speaker 1: you can reach the people you want faster. According to 7 00:00:22,160 --> 00:00:26,120 Speaker 1: Indeed data, sponsored jobs posted directly on Indeed have forty 8 00:00:26,120 --> 00:00:30,040 Speaker 1: five percent more applications than non sponsored jobs. Don't wait 9 00:00:30,080 --> 00:00:33,519 Speaker 1: any longer. Speed up your hiring right now with Indeed, 10 00:00:33,960 --> 00:00:36,200 Speaker 1: and listeners of this show will get a seventy five 11 00:00:36,280 --> 00:00:39,440 Speaker 1: dollars sponsored job credit to get your jobs more visibility 12 00:00:39,600 --> 00:00:45,320 Speaker 1: at indeed dot com slash pod Katz thirteen. Just go 13 00:00:45,360 --> 00:00:50,120 Speaker 1: to Indeed dot com slash pod katz thirteen right now 14 00:00:50,479 --> 00:00:53,040 Speaker 1: and support our show by saying you heard about Indeed 15 00:00:53,080 --> 00:00:57,400 Speaker 1: on this podcast. Terms and conditions apply. Hiring Indeed is 16 00:00:57,440 --> 00:00:59,040 Speaker 1: all you need earn it. 17 00:00:59,280 --> 00:01:01,360 Speaker 2: The y is almost halfway over. Do not miss this 18 00:01:01,480 --> 00:01:05,040 Speaker 2: opportunity to scale to the next level. EYL University is 19 00:01:05,080 --> 00:01:08,840 Speaker 2: the biggest institution when it comes to business online period. 20 00:01:09,520 --> 00:01:11,720 Speaker 2: We have ramped up things in twenty twenty one with 21 00:01:11,840 --> 00:01:16,240 Speaker 2: over in twenty Infinity groups including our breakout Crypto Club, 22 00:01:16,240 --> 00:01:19,240 Speaker 2: which is fastly becoming one of the top online communities 23 00:01:19,280 --> 00:01:23,720 Speaker 2: for cryptocurrency information. It also includes MG the Mortgage Guy's 24 00:01:23,720 --> 00:01:27,480 Speaker 2: Home Buyers Blueprint Volume one. It also includes monthly financial 25 00:01:27,520 --> 00:01:31,000 Speaker 2: planning clause with yours Truly. It also includes our book club, 26 00:01:31,200 --> 00:01:34,240 Speaker 2: our Movie Club, access to our private Facebook group with 27 00:01:34,319 --> 00:01:38,040 Speaker 2: over six thousand members, access to over one hundred past webinars, 28 00:01:38,040 --> 00:01:42,360 Speaker 2: and access to weekly webinars from industry experts. All that 29 00:01:42,560 --> 00:01:47,200 Speaker 2: and more for a limited offer of sixty percent off. 30 00:01:47,280 --> 00:01:51,240 Speaker 2: That's right, sixty percent off of the annual tuition. Go 31 00:01:51,360 --> 00:01:54,720 Speaker 2: to eyluniversity dot com right now and become an earner. 32 00:01:56,760 --> 00:02:02,800 Speaker 3: My graduates from my school being forced back drop drop, Mike, 33 00:02:02,920 --> 00:02:04,280 Speaker 3: drop back drop. 34 00:02:15,720 --> 00:02:19,840 Speaker 2: All right, guys, welcome back e y l ATL edition. 35 00:02:21,040 --> 00:02:23,560 Speaker 2: This is gonna be a big episode. Very very excited 36 00:02:23,560 --> 00:02:26,959 Speaker 2: to have this conversation. So, you know, yeah, the first 37 00:02:26,960 --> 00:02:29,160 Speaker 2: time we ever talked about something like this. We cover 38 00:02:29,760 --> 00:02:34,440 Speaker 2: business every single episode, and all forms of business, every 39 00:02:34,480 --> 00:02:36,880 Speaker 2: area of business. And the one thing that we really 40 00:02:36,919 --> 00:02:42,920 Speaker 2: haven't covered in detail is employment from an employer standpoint, 41 00:02:43,400 --> 00:02:49,280 Speaker 2: and especially outsourcing. So like outsourcing is huge in corporate 42 00:02:49,320 --> 00:02:53,200 Speaker 2: American Fortune five hundred companies where you see like a 43 00:02:53,280 --> 00:02:56,520 Speaker 2: company like Apple and all of these companies where like 44 00:02:56,760 --> 00:03:01,279 Speaker 2: large chunks of their workforce are in China and Indie, Indonesia, 45 00:03:01,400 --> 00:03:04,360 Speaker 2: things of that nature. Whether it's from the production standpoint, 46 00:03:04,720 --> 00:03:08,080 Speaker 2: whether it's from customer service standpoint, all kinds of stuff. 47 00:03:08,639 --> 00:03:11,560 Speaker 2: But you know, one of the things that you see 48 00:03:11,600 --> 00:03:14,520 Speaker 2: with small businesses is you never see that which is 49 00:03:14,720 --> 00:03:16,519 Speaker 2: I guess can be looked at as a gift and 50 00:03:16,560 --> 00:03:21,560 Speaker 2: a curse because it's hard to scale, but you're also 51 00:03:21,639 --> 00:03:26,760 Speaker 2: keeping employment in America, but you're paying way more. It's 52 00:03:26,800 --> 00:03:29,880 Speaker 2: a lot more that goes into it. So even us 53 00:03:29,960 --> 00:03:33,120 Speaker 2: we use you know, our production for our merchans in Pakistan, 54 00:03:33,520 --> 00:03:38,880 Speaker 2: we've outsourced that overseas. We've had issues with overseas production before. 55 00:03:39,280 --> 00:03:42,080 Speaker 2: So this is an interesting conversation because the Marco Thomas 56 00:03:42,160 --> 00:03:45,560 Speaker 2: is an entrepreneur. He's a real renaissance man. So he 57 00:03:45,720 --> 00:03:50,640 Speaker 2: has over fifty four vehicle a fleet of trucks from 58 00:03:50,840 --> 00:03:57,160 Speaker 2: semiconductors to sprinter events to box trucks, semi trucks not 59 00:03:57,240 --> 00:03:58,520 Speaker 2: semi conductive semi trucks. 60 00:03:59,080 --> 00:04:01,960 Speaker 4: He has one hundred employees locally over. 61 00:04:01,840 --> 00:04:04,920 Speaker 2: One hundred, and then he has over eighty five employees international, 62 00:04:05,160 --> 00:04:07,240 Speaker 2: and what he's spending most of his time on these 63 00:04:07,320 --> 00:04:12,120 Speaker 2: days is actually he has an outsourced company called Metromax Solutions, 64 00:04:12,520 --> 00:04:18,599 Speaker 2: where he actually helps people outsource their business. So we're 65 00:04:18,600 --> 00:04:21,360 Speaker 2: going to have a conversation about how to expand the business, 66 00:04:22,000 --> 00:04:26,560 Speaker 2: the outsourcing, dealing with workers overseas, and how to actually, 67 00:04:26,839 --> 00:04:30,800 Speaker 2: you know, grow grow a business from a local mom 68 00:04:30,839 --> 00:04:35,200 Speaker 2: and pop operation into a global entity with enterprise millions 69 00:04:35,240 --> 00:04:39,200 Speaker 2: of dollars of revenue over one hundred employees. So first 70 00:04:39,200 --> 00:04:41,599 Speaker 2: and foremost, thank you for joining us. Appreciate it. Thank 71 00:04:41,600 --> 00:04:44,440 Speaker 2: you for having me brother for sure, for sure for sure. 72 00:04:44,480 --> 00:04:46,000 Speaker 2: And you're also from Alabama. 73 00:04:46,960 --> 00:04:51,760 Speaker 5: Alabama. Yeah yeah, road time. Wait, what side are you 74 00:04:51,800 --> 00:04:53,400 Speaker 5: on on that? I'm what eagles man? 75 00:04:54,080 --> 00:04:56,920 Speaker 6: Of course when road Tide is playing against anybody else's 76 00:04:56,920 --> 00:04:57,760 Speaker 6: man room for them. 77 00:04:57,839 --> 00:04:59,560 Speaker 5: Okay, okay, always the home. 78 00:04:59,360 --> 00:05:04,640 Speaker 2: State, new in territory, shout out to ality from Montgomery, Alabama. 79 00:05:04,720 --> 00:05:07,279 Speaker 6: Uh yeah, Montgomery born and raised. Coming is that the 80 00:05:07,320 --> 00:05:09,560 Speaker 6: home of Martin Luther king Man. That's the birthplace of 81 00:05:09,640 --> 00:05:11,640 Speaker 6: the civil rights movement. So that's where he kind of, 82 00:05:11,680 --> 00:05:14,760 Speaker 6: you know, kicked off the march and you know, all 83 00:05:14,800 --> 00:05:17,000 Speaker 6: the initiatives that kind of pushed that that whole era. 84 00:05:17,200 --> 00:05:19,360 Speaker 2: Okay, yeah, I know you have short terms out there, 85 00:05:20,920 --> 00:05:23,360 Speaker 2: white in Alabama for sure. So all right, let's get 86 00:05:23,400 --> 00:05:26,960 Speaker 2: into it. How did you come to this point of 87 00:05:27,120 --> 00:05:30,800 Speaker 2: actually doing what you're doing now? Because I know you 88 00:05:30,839 --> 00:05:33,159 Speaker 2: didn't always do this. You wasn't always an entrepreneur. So 89 00:05:33,839 --> 00:05:38,279 Speaker 2: how is the journey from working corporate America to becoming 90 00:05:38,520 --> 00:05:39,400 Speaker 2: an entrepreneur? 91 00:05:40,240 --> 00:05:43,400 Speaker 6: Man, It's it's been a crazy ride, you know. For me, 92 00:05:43,440 --> 00:05:45,640 Speaker 6: it kind of started, you know, out of high school 93 00:05:45,640 --> 00:05:48,480 Speaker 6: in terms of being exposed to different diversities. 94 00:05:48,720 --> 00:05:49,960 Speaker 5: You know, growing up in Alabama. 95 00:05:50,040 --> 00:05:53,719 Speaker 6: Man, Uh, the majority of people you interact with, at 96 00:05:53,800 --> 00:05:57,200 Speaker 6: least my time, was either black or white. So out 97 00:05:57,200 --> 00:05:59,440 Speaker 6: of high school I joined the military, and at that 98 00:05:59,520 --> 00:06:02,760 Speaker 6: point I was exposed to a whole diverse array of 99 00:06:02,800 --> 00:06:05,040 Speaker 6: people who came from you know, all kinds of different 100 00:06:05,160 --> 00:06:07,880 Speaker 6: backgrounds and walk of life. And in my first six 101 00:06:07,920 --> 00:06:13,880 Speaker 6: months in the military, I traveled overseas Army, US Navy, Oh, Navy, okay, Navy, bro. 102 00:06:14,360 --> 00:06:18,560 Speaker 6: And within the Navy, my first six months we traveled 103 00:06:18,560 --> 00:06:21,880 Speaker 6: to about ten countries. So seventeen years old never been 104 00:06:21,880 --> 00:06:25,040 Speaker 6: outside of Montgomery, Alabama. You start, you just you know, 105 00:06:25,400 --> 00:06:28,640 Speaker 6: get exploded into all these different cultures, from Spain to 106 00:06:28,800 --> 00:06:31,440 Speaker 6: Molta to Dubai when they was first rising it up 107 00:06:31,839 --> 00:06:36,680 Speaker 6: to Barcelona to Bahrain. And then that just kind of 108 00:06:36,720 --> 00:06:39,359 Speaker 6: opened my mind to just, you know, global business in 109 00:06:39,400 --> 00:06:42,520 Speaker 6: general because I saw that, man, you know, business can 110 00:06:42,560 --> 00:06:47,440 Speaker 6: be done everywhere with the right tactic, skills and infrastructure. 111 00:06:47,880 --> 00:06:50,320 Speaker 7: So when you're in college, well, in the Navy, what 112 00:06:50,320 --> 00:06:53,599 Speaker 7: are you studying there? Because obviously there's some financial background there. 113 00:06:53,880 --> 00:06:56,120 Speaker 5: What are you studying? Yeah, So I was actually operation 114 00:06:56,200 --> 00:06:57,119 Speaker 5: specialist in the Navy. 115 00:06:57,160 --> 00:07:00,880 Speaker 6: Man, I specialized in making sure that the the ship 116 00:07:00,920 --> 00:07:02,760 Speaker 6: made it from point A to point B safely. 117 00:07:02,960 --> 00:07:06,240 Speaker 5: Logistics logistics bro. And we'll get to that a little later. 118 00:07:06,600 --> 00:07:09,440 Speaker 5: I'm funny how one thing turns into the next. 119 00:07:10,400 --> 00:07:14,120 Speaker 6: So, you know, after doing my first deployment in the 120 00:07:14,200 --> 00:07:18,280 Speaker 6: Navy around eighteen, I actually was stationed in Jacksonville, Florida, 121 00:07:18,360 --> 00:07:20,480 Speaker 6: and I had the opportunity in college in the evening, 122 00:07:20,520 --> 00:07:24,200 Speaker 6: so I went to UNF I studied finance and strategy. 123 00:07:24,880 --> 00:07:28,440 Speaker 6: So simultaneously doing that end of my enlistment in the Navy, 124 00:07:28,880 --> 00:07:33,640 Speaker 6: and when I was actually completing my degree, I decided 125 00:07:33,680 --> 00:07:37,400 Speaker 6: to relocate to Atlanta. So got my corporate finance degree, 126 00:07:37,840 --> 00:07:42,000 Speaker 6: relocated to Atlanta two thousand and nine, got a corporate 127 00:07:42,080 --> 00:07:45,560 Speaker 6: job with Home Depot, working in finance and pretty much 128 00:07:45,640 --> 00:07:50,320 Speaker 6: climbing corporate ladder from Home Depot to NTR and lastly 129 00:07:50,440 --> 00:07:51,280 Speaker 6: caused communication. 130 00:07:52,400 --> 00:07:54,040 Speaker 4: What was your job? What was your last job that 131 00:07:54,080 --> 00:07:54,679 Speaker 4: you had title? 132 00:07:55,160 --> 00:07:57,800 Speaker 6: My last title was I was the senior manager of 133 00:07:57,880 --> 00:08:03,760 Speaker 6: Finance Operations. Through my role in finance, I was responsible 134 00:08:03,800 --> 00:08:07,360 Speaker 6: for you know, budgeting of course, but literally looking inside 135 00:08:07,400 --> 00:08:10,200 Speaker 6: the business and finding out ways to make it more efficient, 136 00:08:10,560 --> 00:08:14,120 Speaker 6: make it more profitable, deciding if we need to make 137 00:08:14,160 --> 00:08:17,880 Speaker 6: management changes, deciding if we need to bring in external 138 00:08:17,960 --> 00:08:21,239 Speaker 6: parties in order to make the company grow. And so 139 00:08:22,200 --> 00:08:24,640 Speaker 6: that pretty much, you know, ran its course for about 140 00:08:24,720 --> 00:08:25,240 Speaker 6: nine years. 141 00:08:25,400 --> 00:08:26,480 Speaker 4: And when did you leave? 142 00:08:27,360 --> 00:08:32,600 Speaker 6: I left in I left in March two thousand and fifteen. 143 00:08:33,240 --> 00:08:35,280 Speaker 5: Okay, okay, that's valuable lesson though. 144 00:08:35,320 --> 00:08:37,800 Speaker 7: Now I'm listening to us like, yo, these are huge companies, 145 00:08:37,880 --> 00:08:40,439 Speaker 7: especially Home Depot, and even them at that level that 146 00:08:40,520 --> 00:08:42,440 Speaker 7: they're out, they're like, yo, how can we grow more? 147 00:08:42,559 --> 00:08:44,559 Speaker 5: How can we expand more? So they're bringing you in. 148 00:08:44,679 --> 00:08:47,280 Speaker 6: Yeah, it's all about being competitive, bro, Like a business 149 00:08:47,360 --> 00:08:50,120 Speaker 6: unit was unperforming. My team were actually going there and 150 00:08:50,160 --> 00:08:53,600 Speaker 6: we'll look at everything from the SOPs to the systems 151 00:08:53,600 --> 00:08:57,040 Speaker 6: they use, and of course their books, and then we'll 152 00:08:57,040 --> 00:08:58,960 Speaker 6: actually sit with their management team and see where their 153 00:08:59,040 --> 00:09:03,079 Speaker 6: vision is. Whatever gaps we identify, we make a recommendation 154 00:09:03,160 --> 00:09:05,959 Speaker 6: to the president of that business unit so on how 155 00:09:06,000 --> 00:09:07,960 Speaker 6: to you know, make certain changes to take it to 156 00:09:08,000 --> 00:09:08,640 Speaker 6: the next level. 157 00:09:09,400 --> 00:09:13,240 Speaker 4: So, okay, so what what came first? Outsourcing or trucking? 158 00:09:13,960 --> 00:09:16,440 Speaker 5: Uh? Definitely trucking. Uh. 159 00:09:16,480 --> 00:09:20,080 Speaker 6: So in corporate America, I got exposed to outsourcing. So 160 00:09:20,200 --> 00:09:22,360 Speaker 6: if I go into a business unit and I felt 161 00:09:22,440 --> 00:09:24,679 Speaker 6: like a certain part of that unit could be done 162 00:09:25,160 --> 00:09:28,960 Speaker 6: more effectively and efficiently outside of the company, we engage 163 00:09:29,040 --> 00:09:32,320 Speaker 6: outsourced vendors to come into business and actually execute it 164 00:09:32,360 --> 00:09:34,880 Speaker 6: so we can really focus on our core business. You know, 165 00:09:34,960 --> 00:09:37,880 Speaker 6: the strategy of a lot of big corporate companies is, 166 00:09:38,120 --> 00:09:40,120 Speaker 6: you know, focus on what you do best and then 167 00:09:40,160 --> 00:09:40,960 Speaker 6: outsource the rest. 168 00:09:41,400 --> 00:09:41,559 Speaker 4: Right. 169 00:09:41,640 --> 00:09:44,079 Speaker 6: If I'm good at sales, that's all I want to 170 00:09:44,080 --> 00:09:46,000 Speaker 6: focus on the sales. I don't want to spend a 171 00:09:46,040 --> 00:09:49,719 Speaker 6: lot of time, you know, recruiting people. You know, I'm 172 00:09:49,720 --> 00:09:52,120 Speaker 6: anna outsource the HR portion of my company so I 173 00:09:52,120 --> 00:09:53,160 Speaker 6: can focus one to pen. 174 00:09:53,200 --> 00:09:55,920 Speaker 2: Up, So you had you had to tell you learned 175 00:09:55,960 --> 00:10:00,160 Speaker 2: about outsourcing from corporate world and from the military. You 176 00:10:00,240 --> 00:10:02,680 Speaker 2: was traveling overseas, so you saw how business was being run. 177 00:10:02,880 --> 00:10:05,800 Speaker 2: A lot of times, people in America only think America 178 00:10:05,880 --> 00:10:07,800 Speaker 2: is the only place that could do business and it's 179 00:10:07,880 --> 00:10:10,360 Speaker 2: like nah, that they're doing business on a on a 180 00:10:10,440 --> 00:10:15,040 Speaker 2: level just like we are overseas. So, Okay, what are 181 00:10:15,080 --> 00:10:18,800 Speaker 2: the benefits of outsourcing? Obviously you can pay people less money, 182 00:10:18,880 --> 00:10:22,800 Speaker 2: right sure, But what other what are some other benefits 183 00:10:22,880 --> 00:10:24,960 Speaker 2: for small business owners to outsource? 184 00:10:25,559 --> 00:10:29,440 Speaker 5: Some huge benefits is technology? Right. 185 00:10:30,080 --> 00:10:32,160 Speaker 6: I think a lot of people and companies want to 186 00:10:32,160 --> 00:10:36,160 Speaker 6: invest in tech, but they can't number one, identify the 187 00:10:36,200 --> 00:10:39,319 Speaker 6: talent or afford the talent locally, and they don't know 188 00:10:39,360 --> 00:10:43,880 Speaker 6: the strategy. So me personally, I decided to outsource the 189 00:10:43,880 --> 00:10:45,800 Speaker 6: India because that's a that's a tech hub. 190 00:10:45,880 --> 00:10:47,560 Speaker 5: And even though you know, as. 191 00:10:47,480 --> 00:10:51,760 Speaker 6: An entrepreneur, I'm primarily in the transportation space, the way 192 00:10:51,760 --> 00:10:53,800 Speaker 6: we built our company and kind of where we're going, 193 00:10:54,520 --> 00:10:56,560 Speaker 6: where we're planning to go forward is kind of in 194 00:10:56,559 --> 00:10:57,200 Speaker 6: the tech space. 195 00:10:58,640 --> 00:11:00,800 Speaker 2: So what was the first thing that you outsource? Like, 196 00:11:00,840 --> 00:11:04,240 Speaker 2: what was the first job here? Man, So we started outsourcing. 197 00:11:04,679 --> 00:11:06,200 Speaker 2: You know, just to step back a little bit, I 198 00:11:06,200 --> 00:11:09,760 Speaker 2: got it. You know, I left Corporate America twenty and fifteen, 199 00:11:10,720 --> 00:11:13,600 Speaker 2: and you know, invested in my first semi in between 200 00:11:13,640 --> 00:11:16,880 Speaker 2: twenty and fifteen and twenty eighteen. I scaled that to 201 00:11:17,280 --> 00:11:21,040 Speaker 2: about twenty trucks. If you know anything about transportation, specifically 202 00:11:21,040 --> 00:11:23,080 Speaker 2: on the over the road truck and space, the margins 203 00:11:23,440 --> 00:11:25,800 Speaker 2: are slammed. They in double digits, low double digits, So 204 00:11:26,200 --> 00:11:28,280 Speaker 2: you know, you try to find ways to cut costs. 205 00:11:29,000 --> 00:11:31,800 Speaker 5: What I did was, you know, use my corporate. 206 00:11:31,400 --> 00:11:34,360 Speaker 6: Experience, used the exposure I had the outsourcing, and made 207 00:11:34,400 --> 00:11:37,120 Speaker 6: a decision that I wanted to take certain back end 208 00:11:37,120 --> 00:11:43,920 Speaker 6: functions like processing payments to my driver, processing applications related 209 00:11:43,960 --> 00:11:47,880 Speaker 6: to my drivers, you know, maintaining the maintenance records related 210 00:11:47,880 --> 00:11:48,400 Speaker 6: to my truck. 211 00:11:48,800 --> 00:11:52,080 Speaker 5: I wanted to do that outside the business, right because. 212 00:11:51,760 --> 00:11:55,320 Speaker 6: I wanted my internal team to really focus on operational execution. 213 00:11:55,520 --> 00:11:57,720 Speaker 5: Did that happen over time? Like did you start with 214 00:11:57,760 --> 00:11:58,240 Speaker 5: that in mind? 215 00:11:58,400 --> 00:12:00,680 Speaker 7: Like this is I'm on an outsource from the beginning 216 00:12:00,679 --> 00:12:02,120 Speaker 7: because I know these are the things that we're gonna 217 00:12:02,120 --> 00:12:02,400 Speaker 7: have to face. 218 00:12:02,480 --> 00:12:03,880 Speaker 5: Or is that something I learned? 219 00:12:04,440 --> 00:12:06,440 Speaker 6: It's like literally, when I grew the business and I 220 00:12:06,520 --> 00:12:10,240 Speaker 6: recognized that even though my number of units were growing, 221 00:12:10,640 --> 00:12:15,199 Speaker 6: my profitability was not growing as fast. That then I decided, Okay, 222 00:12:15,280 --> 00:12:17,760 Speaker 6: I need to refocus and you know, take some P 223 00:12:17,880 --> 00:12:19,760 Speaker 6: and L lines and reevaluate them. 224 00:12:20,160 --> 00:12:22,920 Speaker 2: So how did you go about getting the first person 225 00:12:22,960 --> 00:12:23,800 Speaker 2: that you outsourced? 226 00:12:24,000 --> 00:12:26,839 Speaker 6: Yeah, so the first thing I did is I reached 227 00:12:26,840 --> 00:12:30,000 Speaker 6: out to relationships I had in corporate America and identified 228 00:12:30,400 --> 00:12:33,880 Speaker 6: a former colleague that was from India. Right, pretty much 229 00:12:33,880 --> 00:12:35,680 Speaker 6: had the skill set I didn't have. Right, he was 230 00:12:35,720 --> 00:12:38,520 Speaker 6: from India, he had experience in I and he had 231 00:12:38,559 --> 00:12:43,000 Speaker 6: experienced outsourcing. So I convinced him that, you know, there 232 00:12:43,040 --> 00:12:45,840 Speaker 6: may be a big void in the transportation space in 233 00:12:45,960 --> 00:12:49,760 Speaker 6: terms of servicing small companies such as myself, and uh, 234 00:12:50,240 --> 00:12:52,800 Speaker 6: you know, he got sold on the idea. We we 235 00:12:53,440 --> 00:12:57,120 Speaker 6: taught to Frank lucas approach man. You know, we traveled 236 00:12:57,120 --> 00:12:59,600 Speaker 6: to India, part Bangalore. 237 00:13:00,200 --> 00:13:02,160 Speaker 2: We keep hearing these stories about India. You know, we got, 238 00:13:02,280 --> 00:13:05,800 Speaker 2: we got. I think you're the second person that traveled 239 00:13:05,800 --> 00:13:06,319 Speaker 2: to India. 240 00:13:07,000 --> 00:13:09,640 Speaker 4: We got. We got screwed real bad in India. We 241 00:13:09,720 --> 00:13:10,280 Speaker 4: had an app. 242 00:13:10,320 --> 00:13:14,240 Speaker 2: We had a DJ app years ago and when he 243 00:13:14,400 --> 00:13:17,600 Speaker 2: was looking to develop an app, and anybody ever has 244 00:13:17,600 --> 00:13:19,280 Speaker 2: done that. You know, it's costs a lot of money 245 00:13:19,280 --> 00:13:22,080 Speaker 2: to get an app developed. So we can do it for 246 00:13:22,240 --> 00:13:25,960 Speaker 2: like sixty seventy percent cheaper. We found in India, and 247 00:13:25,960 --> 00:13:29,880 Speaker 2: they're real good with tech and they speak English when 248 00:13:29,880 --> 00:13:31,679 Speaker 2: they want to. 249 00:13:32,040 --> 00:13:34,559 Speaker 5: So so you had association. 250 00:13:35,160 --> 00:13:37,280 Speaker 7: You know what we did. We watched American Gangster, but 251 00:13:37,320 --> 00:13:38,880 Speaker 7: we left the part out about actually travel. 252 00:13:39,000 --> 00:13:40,160 Speaker 4: We didn't go that we should we should. 253 00:13:40,440 --> 00:13:43,520 Speaker 2: Long story short, we spent like over thirty thousand dollars 254 00:13:43,520 --> 00:13:46,600 Speaker 2: and we got burnt and the product was trashed and 255 00:13:46,640 --> 00:13:49,360 Speaker 2: we had to hire another Indian to go speak to 256 00:13:49,480 --> 00:13:52,440 Speaker 2: them and that was a waste of money and the 257 00:13:52,480 --> 00:13:55,360 Speaker 2: whole thing just fizzled out. So when you went to India, 258 00:13:55,640 --> 00:13:58,680 Speaker 2: how is your experience on the ground of India? 259 00:13:58,760 --> 00:14:00,880 Speaker 6: Yeah, so, I mean on the around is still a 260 00:14:00,920 --> 00:14:07,720 Speaker 6: third world country, so that the infrastructure business wise, it established, right. 261 00:14:07,800 --> 00:14:11,160 Speaker 6: So you know, there's American companies that's been operating in 262 00:14:11,160 --> 00:14:14,640 Speaker 6: India or from India since the nineteen eighties. While it's Apple, 263 00:14:14,720 --> 00:14:17,520 Speaker 6: your Amazon, you know, pretty much all the fortune five 264 00:14:17,559 --> 00:14:20,320 Speaker 6: hundred companies. So for me coming in from a small 265 00:14:20,320 --> 00:14:22,800 Speaker 6: business standpoint, it was like, Okay, how can I get 266 00:14:22,800 --> 00:14:25,200 Speaker 6: a space just like I would do here? How can 267 00:14:25,240 --> 00:14:28,000 Speaker 6: I hire uh? And how can I you know, pretty 268 00:14:28,040 --> 00:14:32,040 Speaker 6: much ensure that those resources uh you know, deliver on 269 00:14:32,080 --> 00:14:35,240 Speaker 6: the services I wanted to. So we literally, man spend 270 00:14:35,280 --> 00:14:38,560 Speaker 6: a couple of months, you know, finding the right place. 271 00:14:38,640 --> 00:14:39,680 Speaker 4: He was out there for months. 272 00:14:39,840 --> 00:14:43,240 Speaker 6: Yeah, oh yeah, this wasn't like a walking apart bro 273 00:14:43,400 --> 00:14:43,800 Speaker 6: like you know. 274 00:14:43,760 --> 00:14:45,640 Speaker 5: Because you had you had your plug to connect with you. 275 00:14:45,720 --> 00:14:48,960 Speaker 2: Of course I had, you know, from India. Yeah, you 276 00:14:49,000 --> 00:14:51,080 Speaker 2: always got to take a local. So you went out 277 00:14:51,120 --> 00:14:52,760 Speaker 2: there for one employee, or you went out there for 278 00:14:52,800 --> 00:14:53,720 Speaker 2: a fleet of employees. 279 00:14:53,720 --> 00:14:56,040 Speaker 5: I went out there to establish a foundation. 280 00:14:56,320 --> 00:14:58,440 Speaker 6: So I wanted at least you know, two to five, 281 00:14:58,960 --> 00:15:01,280 Speaker 6: but you know, we ended up hire and five but 282 00:15:01,360 --> 00:15:03,840 Speaker 6: only two really kind of you know, stay with us 283 00:15:03,880 --> 00:15:06,160 Speaker 6: long term and kind of fitted our mold. But those 284 00:15:06,160 --> 00:15:09,920 Speaker 6: two people right laid the foundation for what we started 285 00:15:09,920 --> 00:15:10,600 Speaker 6: to create long term. 286 00:15:10,640 --> 00:15:13,000 Speaker 5: So you while you're in India for months, who's running 287 00:15:13,000 --> 00:15:13,600 Speaker 5: the business here? 288 00:15:14,400 --> 00:15:17,200 Speaker 6: I'm partner core okay, you know, uh, he was a 289 00:15:17,240 --> 00:15:19,560 Speaker 6: he was a big part of you know, pushing it 290 00:15:19,600 --> 00:15:20,960 Speaker 6: as an operation manager for. 291 00:15:20,920 --> 00:15:24,480 Speaker 5: The business like hurry up, man, so and eventually he 292 00:15:24,560 --> 00:15:26,200 Speaker 5: ended up coming over too, so we end up you know, 293 00:15:26,240 --> 00:15:26,880 Speaker 5: swapping it out. 294 00:15:26,960 --> 00:15:29,760 Speaker 2: Okay, So when you get to India, was it one 295 00:15:29,800 --> 00:15:31,640 Speaker 2: of those things where you went for one employee but 296 00:15:31,680 --> 00:15:34,200 Speaker 2: then you realize that you can turn this into a business, 297 00:15:35,000 --> 00:15:36,560 Speaker 2: and then you realize you need to stay a little 298 00:15:36,560 --> 00:15:39,560 Speaker 2: bit longer just to kind of fully understand the culture. 299 00:15:39,840 --> 00:15:40,480 Speaker 5: Yeah, it went. 300 00:15:40,640 --> 00:15:43,160 Speaker 6: It went from you know, number one, loving the culture, 301 00:15:43,440 --> 00:15:46,200 Speaker 6: to learning the skill sets that they do have and 302 00:15:46,240 --> 00:15:48,560 Speaker 6: how I can plug them into my business, to seeing 303 00:15:48,600 --> 00:15:51,800 Speaker 6: it actually work within my business, to say, Okay, you know, 304 00:15:51,920 --> 00:15:55,040 Speaker 6: I can actually offer this service to other transportation companies 305 00:15:55,480 --> 00:15:58,840 Speaker 6: and I can offer it at a at a reasonable cost. Right, 306 00:15:59,160 --> 00:16:03,080 Speaker 6: And so that's started metro Max Dispatch, and then we 307 00:16:03,240 --> 00:16:06,720 Speaker 6: pretty much launched that business as a service and late 308 00:16:06,760 --> 00:16:10,880 Speaker 6: twenty eighteen, early twenty eighteen, and within a year we exploded. 309 00:16:10,920 --> 00:16:13,080 Speaker 6: Man had over you know, one hundred customers in a 310 00:16:13,160 --> 00:16:15,480 Speaker 6: year and currently we sent at about two hundred customers 311 00:16:15,480 --> 00:16:16,120 Speaker 6: that we support. 312 00:16:16,280 --> 00:16:18,200 Speaker 5: So back end Transportation, you went. 313 00:16:18,080 --> 00:16:21,840 Speaker 7: There to solve the problem of one business and actually 314 00:16:21,880 --> 00:16:23,200 Speaker 7: created another one while you were there. 315 00:16:23,280 --> 00:16:25,120 Speaker 5: Yep, solved the problem of my business. 316 00:16:25,240 --> 00:16:29,440 Speaker 6: Right, I went there selfishless, selfishlessness you know, so you know, 317 00:16:29,520 --> 00:16:32,000 Speaker 6: to get there and then recognize, okay, I can take 318 00:16:32,040 --> 00:16:35,480 Speaker 6: this same solution that spread across other transportation companies. 319 00:16:36,320 --> 00:16:37,280 Speaker 5: It just fell on my left. 320 00:16:37,680 --> 00:16:40,200 Speaker 4: So how much did you pay the first person or 321 00:16:40,200 --> 00:16:41,040 Speaker 4: the first couple people? 322 00:16:41,920 --> 00:16:44,400 Speaker 6: You know, it's about one fourth of what it costs 323 00:16:44,400 --> 00:16:47,440 Speaker 6: of resource here. So it was about five hundred a month, 324 00:16:47,840 --> 00:16:50,120 Speaker 6: five hundred a month for first full time resource. 325 00:16:50,160 --> 00:16:52,280 Speaker 4: And they worked like nine to five, nine to five, 326 00:16:52,360 --> 00:16:53,440 Speaker 4: forty hours a week. 327 00:16:53,480 --> 00:16:57,000 Speaker 2: Forty hours a week, five hundred dollars no benefits, including 328 00:16:57,040 --> 00:17:05,280 Speaker 2: benefits including benefits man to the five hundred health insurance online, yes, sir, okay, okay. 329 00:17:05,359 --> 00:17:09,080 Speaker 2: So that's interesting. The first thing, how are they on hours? 330 00:17:09,119 --> 00:17:11,560 Speaker 2: Because they're like five hours ahead of America. 331 00:17:11,240 --> 00:17:14,040 Speaker 5: Right, yeah, they're ten and a half hours. 332 00:17:13,920 --> 00:17:16,160 Speaker 4: And a half hour. How does that work? 333 00:17:16,320 --> 00:17:18,280 Speaker 6: Well, you know, most of the people we hired they 334 00:17:18,800 --> 00:17:21,960 Speaker 6: worked for former US companies, right, so they already had, 335 00:17:22,080 --> 00:17:26,480 Speaker 6: you know, the US dialect. They already had exposure working 336 00:17:26,560 --> 00:17:29,359 Speaker 6: night shift basically to support day shifts in the US, 337 00:17:29,840 --> 00:17:32,240 Speaker 6: so that that culture is already set in India. 338 00:17:33,440 --> 00:17:36,320 Speaker 4: So they work in night shifts just on the ground. 339 00:17:36,440 --> 00:17:37,960 Speaker 5: So what is the training looking like? 340 00:17:38,000 --> 00:17:41,080 Speaker 7: Are you are you holding trainings, like like, where is 341 00:17:41,119 --> 00:17:43,360 Speaker 7: this happening that you're teaching them the skills that they need? 342 00:17:43,440 --> 00:17:45,639 Speaker 6: Well, when I first got there, happened. Uh, you know 343 00:17:45,720 --> 00:17:48,920 Speaker 6: in person, it's no different than training anybody. 344 00:17:49,119 --> 00:17:52,600 Speaker 5: That you hire here. Right, You have you know your SOPs. Uh, 345 00:17:52,960 --> 00:17:53,400 Speaker 5: you have. 346 00:17:53,400 --> 00:17:57,919 Speaker 6: Certain deadlines, what's SOP standard operating procedures? You know, have 347 00:17:58,000 --> 00:18:00,720 Speaker 6: a job description, you post that. Once you get somebody 348 00:18:00,720 --> 00:18:03,560 Speaker 6: on board, you take them through your own boarding, your training, 349 00:18:03,840 --> 00:18:06,840 Speaker 6: and you know, for skill set wise, they may have 350 00:18:06,840 --> 00:18:09,880 Speaker 6: a skill set that's already advanced or experience in that industry, 351 00:18:09,920 --> 00:18:12,200 Speaker 6: like you got I'm not the first person that outsourced 352 00:18:12,240 --> 00:18:17,240 Speaker 6: transportation to India, right, So it's uh, components and employees 353 00:18:17,280 --> 00:18:20,080 Speaker 6: that are already working in transportation. My job was really 354 00:18:20,119 --> 00:18:23,400 Speaker 6: to you know, hire them and then instead of you know, 355 00:18:23,400 --> 00:18:27,480 Speaker 6: knowing a lot about overall transportation, specifically my business and 356 00:18:27,480 --> 00:18:28,920 Speaker 6: how to support my business. 357 00:18:30,320 --> 00:18:33,719 Speaker 2: So okay, so you get you get up and running, 358 00:18:33,800 --> 00:18:39,240 Speaker 2: you're in India, You get a couple of employees, and 359 00:18:39,760 --> 00:18:42,680 Speaker 2: how did that did that like automatically accelerate your business? 360 00:18:42,840 --> 00:18:43,800 Speaker 5: Yeah? One hundred percent. 361 00:18:44,160 --> 00:18:47,879 Speaker 6: So number one, it costs my front end team to 362 00:18:48,000 --> 00:18:50,439 Speaker 6: not really focus on a lot of adin portions of 363 00:18:50,440 --> 00:18:53,280 Speaker 6: the business. You know, Uh, the biggest thing in transportation 364 00:18:53,440 --> 00:18:57,840 Speaker 6: is really retention the drivers, you know, uh, dealing with maintenance, uh, 365 00:18:57,960 --> 00:19:02,000 Speaker 6: negotiating ideals for free. So my team they didn't have 366 00:19:02,040 --> 00:19:04,840 Speaker 6: to worry about the paperwork side, right, They didn't have 367 00:19:04,880 --> 00:19:06,960 Speaker 6: to worry about payroll, they didn't have to worry about 368 00:19:07,240 --> 00:19:11,040 Speaker 6: maintenance records. They truly focus on our core companicies which 369 00:19:11,040 --> 00:19:13,560 Speaker 6: allowed our business to grow, which allowed me to free 370 00:19:13,600 --> 00:19:16,840 Speaker 6: on my time and then create other businesses in transportation. 371 00:19:17,600 --> 00:19:22,240 Speaker 2: So okay, so at what point did you scale and 372 00:19:22,320 --> 00:19:24,920 Speaker 2: get more employees Like the first two you said, a 373 00:19:24,960 --> 00:19:27,520 Speaker 2: couple of months when you start to hire more people. 374 00:19:27,640 --> 00:19:31,119 Speaker 6: So year two, two thousand and eight, we had I 375 00:19:31,160 --> 00:19:33,159 Speaker 6: mean sorry, year one two thousand and eight, we had 376 00:19:33,200 --> 00:19:38,520 Speaker 6: two people. Twenty nineteen we scaled to about twenty and 377 00:19:38,600 --> 00:19:41,879 Speaker 6: then twenty twenty we started the year with about forty 378 00:19:42,440 --> 00:19:44,879 Speaker 6: and now we're sitting at about eighty. So you know, 379 00:19:44,960 --> 00:19:47,960 Speaker 6: the business grew as number one my business group. But 380 00:19:48,040 --> 00:19:52,200 Speaker 6: also we started to offer these same services and skill 381 00:19:52,280 --> 00:19:54,000 Speaker 6: sets and access. 382 00:19:53,640 --> 00:19:55,520 Speaker 4: To other people, to other people. So you got eighty 383 00:19:55,520 --> 00:19:57,960 Speaker 4: people in India right now, right now, who'd. 384 00:19:57,680 --> 00:19:59,200 Speaker 5: Acquired the additional ones. 385 00:19:59,200 --> 00:20:00,560 Speaker 7: Like, I know you were there for the first couple 386 00:20:00,600 --> 00:20:03,280 Speaker 7: of first two to five, but how do you get 387 00:20:03,280 --> 00:20:03,600 Speaker 7: to forty? 388 00:20:03,640 --> 00:20:04,840 Speaker 5: How do you get to eighty? Is there like a 389 00:20:04,920 --> 00:20:06,680 Speaker 5: hiring manage over there? Yeah? 390 00:20:06,760 --> 00:20:08,199 Speaker 6: Yeah, I mean, you know, once you get to a 391 00:20:08,240 --> 00:20:11,199 Speaker 6: certain size, you put in a manager infrastructure. It's like 392 00:20:11,240 --> 00:20:13,080 Speaker 6: you would do here, and you know, we got an 393 00:20:13,200 --> 00:20:17,199 Speaker 6: HR department and you know they were responsible for, you know, 394 00:20:17,240 --> 00:20:19,080 Speaker 6: pretty much scaling that side of the business. 395 00:20:19,359 --> 00:20:22,760 Speaker 4: Okay, So who what do those eighty employees do? 396 00:20:23,560 --> 00:20:23,800 Speaker 5: Yeah? 397 00:20:23,880 --> 00:20:27,359 Speaker 6: So about forty of them work, well, about forty of 398 00:20:27,400 --> 00:20:32,080 Speaker 6: them primarily working transportation, right, supporting my company as well 399 00:20:32,119 --> 00:20:36,600 Speaker 6: as other transportation related business. The other forty they're doing 400 00:20:36,600 --> 00:20:42,080 Speaker 6: a combination of bookkeeping, our sales marketing, and account management 401 00:20:42,160 --> 00:20:44,119 Speaker 6: for other clients that we have in the space. 402 00:20:44,600 --> 00:20:49,040 Speaker 2: So, is a primary reason outsource business just because you 403 00:20:49,040 --> 00:20:49,880 Speaker 2: can pay people less? 404 00:20:49,920 --> 00:20:51,160 Speaker 4: Is that like in a nut you'll own? 405 00:20:51,200 --> 00:20:55,160 Speaker 6: No, The primary reason the outsource is really for scalability. 406 00:20:55,520 --> 00:20:56,000 Speaker 5: Number one. 407 00:20:56,080 --> 00:20:59,360 Speaker 6: If you're freeing up your time, right, you allow your 408 00:20:59,400 --> 00:21:02,480 Speaker 6: your coinmployees and you as an owner to focus on 409 00:21:02,840 --> 00:21:05,359 Speaker 6: you know, adding more businesses. You know, in the last 410 00:21:05,640 --> 00:21:08,240 Speaker 6: four years, I started six companies. That's why I have 411 00:21:08,280 --> 00:21:10,680 Speaker 6: one hundred employees here in Atlanta, and I never would 412 00:21:10,680 --> 00:21:13,080 Speaker 6: have been able to do that without outsourcing because it 413 00:21:13,160 --> 00:21:15,439 Speaker 6: allowed me to scale. They allowed me to hire a 414 00:21:15,480 --> 00:21:17,960 Speaker 6: talented group of people and then point them in the 415 00:21:18,040 --> 00:21:20,639 Speaker 6: direction of my vision and why they execute on the 416 00:21:20,640 --> 00:21:23,240 Speaker 6: back end processes of the business. My front end team 417 00:21:23,359 --> 00:21:25,960 Speaker 6: can really focus on being on the ground and executing 418 00:21:25,960 --> 00:21:27,480 Speaker 6: on the things that need to happen on the ground. 419 00:21:27,520 --> 00:21:29,280 Speaker 7: So you got a there, you built one hundred and 420 00:21:29,320 --> 00:21:32,760 Speaker 7: five here, I'm wondering the difference in the overhead course 421 00:21:32,800 --> 00:21:35,280 Speaker 7: is try to have an operation like that. 422 00:21:35,520 --> 00:21:38,679 Speaker 5: Obviously they're compared to here. Sure, what was that like? 423 00:21:38,840 --> 00:21:38,919 Speaker 4: So? 424 00:21:39,440 --> 00:21:41,679 Speaker 6: I mean the cost is about one fourth of the 425 00:21:41,720 --> 00:21:44,520 Speaker 6: costs of an employee here's one fourth there. And so 426 00:21:44,600 --> 00:21:46,879 Speaker 6: what you do is you take those savings and you 427 00:21:47,000 --> 00:21:51,080 Speaker 6: reinvest it in your current employees, right, you reinvest that 428 00:21:51,200 --> 00:21:54,480 Speaker 6: into new venture adventures, you reinvest that into technology. 429 00:21:54,760 --> 00:21:57,680 Speaker 5: And that's what that's how you scale fast. Right. When 430 00:21:57,720 --> 00:21:59,400 Speaker 5: you look at when you talk to a. 431 00:21:59,280 --> 00:22:05,280 Speaker 6: Lot of small small business owners, the biggest thing they 432 00:22:05,359 --> 00:22:08,320 Speaker 6: come in own is access to capital and not having 433 00:22:08,320 --> 00:22:11,320 Speaker 6: the capital to pay themselves, not having the capital to 434 00:22:11,359 --> 00:22:14,000 Speaker 6: promote people. And so as an owner, you always got 435 00:22:14,040 --> 00:22:17,520 Speaker 6: to look at ways to be colt sufficient in ways 436 00:22:17,560 --> 00:22:20,879 Speaker 6: you can have an environment within your company where you 437 00:22:20,920 --> 00:22:23,960 Speaker 6: can't offer benefits for instance, where you can't offer like 438 00:22:24,080 --> 00:22:25,720 Speaker 6: scalability and career progression. 439 00:22:26,320 --> 00:22:28,120 Speaker 4: So okay, so let me ask you this. 440 00:22:29,560 --> 00:22:33,840 Speaker 2: For people that just want to get their first employee, 441 00:22:33,840 --> 00:22:36,960 Speaker 2: and they might not have enough money to hire an 442 00:22:36,960 --> 00:22:38,960 Speaker 2: American employee, because there's a lot of money if you're 443 00:22:38,960 --> 00:22:41,320 Speaker 2: paying somebody, you know, especially if they work full time. 444 00:22:42,440 --> 00:22:48,680 Speaker 2: The virtual assistant route is very popular these days for. 445 00:22:48,640 --> 00:22:49,800 Speaker 4: People that might not be familiar. 446 00:22:49,880 --> 00:22:52,440 Speaker 2: What is a virtual assistant and what are some steps 447 00:22:52,480 --> 00:22:55,120 Speaker 2: for people if they are looking to hire a virtual assistant. 448 00:22:55,240 --> 00:22:58,679 Speaker 6: Sure, so, a virtual assistant is someone who comes in 449 00:22:58,720 --> 00:23:02,560 Speaker 6: your business and they under general tasks. Right, You can 450 00:23:02,600 --> 00:23:05,520 Speaker 6: get a virtual assistant to build you a website. You 451 00:23:05,560 --> 00:23:09,480 Speaker 6: can get a virtual assistant to you know, do your payroll, 452 00:23:10,760 --> 00:23:14,679 Speaker 6: you know what, whatever kind of primary perimeters you actually 453 00:23:14,680 --> 00:23:17,199 Speaker 6: set that person to ask the service. 454 00:23:17,640 --> 00:23:20,280 Speaker 2: So what what you see a lot of people do 455 00:23:20,400 --> 00:23:23,399 Speaker 2: is they go to freelance dot com, a fiver fiver 456 00:23:24,160 --> 00:23:25,080 Speaker 2: that's a big one. 457 00:23:25,240 --> 00:23:28,520 Speaker 6: They go to upward right and and you know, as 458 00:23:28,560 --> 00:23:32,199 Speaker 6: an entrepreneur, then you're responsible for evaluating that person just 459 00:23:32,240 --> 00:23:34,359 Speaker 6: like you did for the app, right, and trying to 460 00:23:34,359 --> 00:23:36,760 Speaker 6: make a determination on can they really do the job 461 00:23:36,960 --> 00:23:39,560 Speaker 6: based on your evaluation, you know, you put a payout 462 00:23:39,920 --> 00:23:41,879 Speaker 6: and then you kind of hope that they deliver on 463 00:23:41,960 --> 00:23:43,120 Speaker 6: what you kind of research. 464 00:23:43,920 --> 00:23:44,240 Speaker 4: Uh. 465 00:23:44,359 --> 00:23:46,399 Speaker 5: And that's one way of running a business. You know. 466 00:23:46,480 --> 00:23:49,239 Speaker 6: What my company is kind of you know, putting out 467 00:23:49,240 --> 00:23:51,680 Speaker 6: there as an offer to you know, small business owners, 468 00:23:52,040 --> 00:23:56,200 Speaker 6: is that we'll brain staff that's uh, that's that's qualified, 469 00:23:56,480 --> 00:23:59,800 Speaker 6: that's reference check, that can deliver, that's done the job 470 00:23:59,840 --> 00:24:01,480 Speaker 6: that you're looking to do at. 471 00:24:01,359 --> 00:24:05,439 Speaker 5: A low cost, and help scale your business. That's what 472 00:24:05,480 --> 00:24:08,520 Speaker 5: we do. So bp O that's what this is, right. 473 00:24:08,880 --> 00:24:12,800 Speaker 5: This is outsourcing. And so there's two types of outsourcing. Right. 474 00:24:12,840 --> 00:24:15,879 Speaker 7: There's the back office outsourcing and then there's the I 475 00:24:16,200 --> 00:24:18,960 Speaker 7: O outsourcing. Right, that's correct. Can you break down the 476 00:24:19,000 --> 00:24:20,840 Speaker 7: two and the differences and what they are. 477 00:24:21,040 --> 00:24:21,240 Speaker 4: Right. 478 00:24:21,320 --> 00:24:27,560 Speaker 6: So, every industry, whether it's I, whether it's transportation, whether 479 00:24:27,600 --> 00:24:32,040 Speaker 6: it's uh real estate, has a component of their business 480 00:24:32,040 --> 00:24:35,880 Speaker 6: that they're outsourcing. What a lot of companies do, similar 481 00:24:35,880 --> 00:24:38,600 Speaker 6: to my company, is that they'll say, hey, if you're 482 00:24:38,600 --> 00:24:41,320 Speaker 6: in the real estate pay space, I can give you 483 00:24:41,400 --> 00:24:46,560 Speaker 6: an m p O, which is a mortgage process outsourcing service. 484 00:24:47,080 --> 00:24:50,280 Speaker 6: You know, I can handle all your paperwork related to closing, 485 00:24:50,280 --> 00:24:52,720 Speaker 6: and I can handle all your paperwork related to credit checks, 486 00:24:52,720 --> 00:24:53,120 Speaker 6: et cetera. 487 00:24:53,200 --> 00:24:53,720 Speaker 5: From India. 488 00:24:53,960 --> 00:24:56,480 Speaker 6: So they do the same thing with I T right, 489 00:24:56,880 --> 00:24:59,199 Speaker 6: I can handle everything in terms of app development. I 490 00:24:59,240 --> 00:25:02,720 Speaker 6: candle everything in terms of UH system communications and. 491 00:25:02,680 --> 00:25:03,480 Speaker 5: Things of that nature. 492 00:25:04,240 --> 00:25:09,240 Speaker 6: So it's just it's just outsourcing broke into different industry east, right, 493 00:25:09,280 --> 00:25:11,760 Speaker 6: So if I do retail, if I do real estate, 494 00:25:11,760 --> 00:25:13,600 Speaker 6: it's a different asset exactly. 495 00:25:13,720 --> 00:25:19,480 Speaker 4: Got exactly, So when you do the outsourcing and now 496 00:25:19,520 --> 00:25:22,400 Speaker 4: you have eighty employees, who was the first like when 497 00:25:22,440 --> 00:25:24,600 Speaker 4: you left, did you like make sure you left somebody 498 00:25:24,640 --> 00:25:27,480 Speaker 4: in India that was like from America or you just 499 00:25:27,560 --> 00:25:31,440 Speaker 4: hired something like who was the main big dog that 500 00:25:31,560 --> 00:25:33,639 Speaker 4: like stayed in India and grew the operation for you 501 00:25:33,720 --> 00:25:34,080 Speaker 4: over there. 502 00:25:34,359 --> 00:25:38,080 Speaker 6: Yeah, so, uh, Corey was actually a big part of that. 503 00:25:38,359 --> 00:25:40,919 Speaker 6: He was my operation manager and my trucking company, so 504 00:25:41,920 --> 00:25:44,520 Speaker 6: and the one who helped founded the trucking company with 505 00:25:44,600 --> 00:25:45,280 Speaker 6: me in the beginning. 506 00:25:45,640 --> 00:25:47,920 Speaker 5: So we pretty much switched right. 507 00:25:47,960 --> 00:25:50,359 Speaker 6: He came to India to continue to continue the education 508 00:25:50,480 --> 00:25:53,560 Speaker 6: part of it. And then I hired my brother to 509 00:25:53,600 --> 00:25:56,800 Speaker 6: manage my fleet here like locally and uh after a 510 00:25:56,880 --> 00:25:59,840 Speaker 6: couple of months there, we hired a resource, a couple 511 00:25:59,880 --> 00:26:04,000 Speaker 6: of resources in India to manage certain functions of the business. 512 00:26:04,400 --> 00:26:07,120 Speaker 6: Right and and in India, you can place what's called 513 00:26:07,240 --> 00:26:11,680 Speaker 6: bonds on employment. And what a bond does is pretty 514 00:26:11,760 --> 00:26:15,040 Speaker 6: much that resources agreeing to work for you for a 515 00:26:15,040 --> 00:26:15,960 Speaker 6: certain amount of time. 516 00:26:16,280 --> 00:26:18,919 Speaker 2: A bond B O, N D, B O and D like, 517 00:26:19,640 --> 00:26:23,600 Speaker 2: so they have to work for you. 518 00:26:23,640 --> 00:26:26,159 Speaker 6: No, it's like a legal contract, okay, right. You know 519 00:26:26,240 --> 00:26:29,000 Speaker 6: I'm investing this time, energy and the training you to 520 00:26:29,640 --> 00:26:32,640 Speaker 6: possibly relocating you, you know, no different than what we're 521 00:26:32,640 --> 00:26:33,399 Speaker 6: doing in corporate America. 522 00:26:33,480 --> 00:26:33,600 Speaker 5: Right. 523 00:26:33,600 --> 00:26:36,080 Speaker 6: If I relocate you from Atlanta to New York, and 524 00:26:36,320 --> 00:26:38,400 Speaker 6: you know, you decide to leave my company in New York, 525 00:26:38,440 --> 00:26:40,240 Speaker 6: then you got to pay me my relocation. 526 00:26:39,880 --> 00:26:42,480 Speaker 7: Costs, okay, right, right, So like I'm giving you all 527 00:26:43,040 --> 00:26:45,040 Speaker 7: all of this, you have to come work for me. 528 00:26:45,119 --> 00:26:46,800 Speaker 5: You can't take these skills and go somewhere else. 529 00:26:46,960 --> 00:26:49,879 Speaker 6: Exactly how long it depends, right, A blond can be 530 00:26:49,920 --> 00:26:51,560 Speaker 6: six months, it can be multiple years. 531 00:26:51,560 --> 00:26:54,360 Speaker 5: It depends on the investment. You make into that resource. 532 00:26:54,840 --> 00:26:57,280 Speaker 7: Okay, So depending on how much you game you give 533 00:26:57,320 --> 00:26:59,399 Speaker 7: them will determine how long the bond is. 534 00:26:59,520 --> 00:26:59,600 Speaker 1: Ye. 535 00:27:00,160 --> 00:27:04,239 Speaker 2: So being in India, I think it's important to have 536 00:27:04,280 --> 00:27:07,320 Speaker 2: this conversation as far as like the international perspective because 537 00:27:07,440 --> 00:27:10,679 Speaker 2: a lot of times people in general, especially business owners, 538 00:27:10,960 --> 00:27:13,280 Speaker 2: they think small and that's why one of the reasons 539 00:27:13,320 --> 00:27:16,080 Speaker 2: why small businesses stay small is because they don't think 540 00:27:16,119 --> 00:27:19,400 Speaker 2: outside of it, you know, five mile radius that they 541 00:27:19,480 --> 00:27:22,840 Speaker 2: actually are located to where they come from. So like, 542 00:27:23,280 --> 00:27:27,840 Speaker 2: going over there, how was the reception as far as 543 00:27:27,840 --> 00:27:30,879 Speaker 2: you coming from America, you being a black man from 544 00:27:30,920 --> 00:27:36,560 Speaker 2: America going overseas to India, how how was the vibe 545 00:27:36,600 --> 00:27:40,040 Speaker 2: out there as far as like how were you treated 546 00:27:40,200 --> 00:27:43,119 Speaker 2: as you know, you're doing business as an entrepreneur, hiring people, 547 00:27:43,160 --> 00:27:45,800 Speaker 2: building an establishment, Like how is that culture? 548 00:27:46,640 --> 00:27:48,159 Speaker 5: I mean? Very US friendly? 549 00:27:49,119 --> 00:27:52,439 Speaker 6: You know, as I mentioned about sixty eight percent of 550 00:27:52,600 --> 00:27:55,399 Speaker 6: large corporations. 551 00:27:54,400 --> 00:27:56,000 Speaker 5: In the US outsourced to India. 552 00:27:56,240 --> 00:27:58,480 Speaker 6: They've been doing it for forty years, so they're used 553 00:27:58,480 --> 00:28:02,959 Speaker 6: to Americans, you know, coming from the country, right, So 554 00:28:03,520 --> 00:28:05,160 Speaker 6: did I stand out at certain times? 555 00:28:05,200 --> 00:28:05,800 Speaker 5: Definitely? Man? 556 00:28:05,880 --> 00:28:09,560 Speaker 6: You know African American six'. Two you know when we're 557 00:28:09,560 --> 00:28:11,920 Speaker 6: in a dad capped some easy. 558 00:28:13,080 --> 00:28:13,479 Speaker 5: You know What i'm. 559 00:28:13,480 --> 00:28:17,760 Speaker 6: Saying SO i definitely stood, out but you, know it 560 00:28:17,840 --> 00:28:19,960 Speaker 6: all comes, to you, know knowing you're there to do. 561 00:28:20,040 --> 00:28:23,040 Speaker 6: Business so after they kind of saw like my vision 562 00:28:23,080 --> 00:28:25,199 Speaker 6: for the, company and of course my partner Is indian 563 00:28:25,400 --> 00:28:26,639 Speaker 6: and we was able to lay out. 564 00:28:26,480 --> 00:28:27,080 Speaker 5: What we wanted to. 565 00:28:27,119 --> 00:28:29,760 Speaker 6: Accomplish it was pretty easy. Man you, know you get 566 00:28:29,760 --> 00:28:32,840 Speaker 6: an attorney and you go through all the legal filings 567 00:28:32,880 --> 00:28:34,200 Speaker 6: in order to separate your. 568 00:28:34,359 --> 00:28:34,920 Speaker 5: Y up In. 569 00:28:34,920 --> 00:28:38,240 Speaker 2: India got you got An american lawyer Or indian Lawyer indian. 570 00:28:38,320 --> 00:28:40,800 Speaker 4: Lawyer so can you talk about that process a little? 571 00:28:40,800 --> 00:28:40,880 Speaker 1: Bit? 572 00:28:41,000 --> 00:28:44,280 Speaker 6: Yeah, sure, Man, so, uh you, know we we we 573 00:28:44,360 --> 00:28:47,000 Speaker 6: found so that there are law firms right in these 574 00:28:47,200 --> 00:28:52,200 Speaker 6: foreign countries that specialize in helping companies set up entities 575 00:28:52,240 --> 00:28:55,640 Speaker 6: in their. Country, Right, so whether that's you, Know, africa 576 00:28:55,720 --> 00:28:59,360 Speaker 6: whether That's, india whether That's, columbia The, philippines you, know 577 00:28:59,440 --> 00:29:03,520 Speaker 6: all these differfferent countries that actually have outsourced, operations there's 578 00:29:03,600 --> 00:29:06,720 Speaker 6: law practices that can help you build an infrastructure in 579 00:29:06,720 --> 00:29:10,400 Speaker 6: that in that country legally, anyway, right it's still up 580 00:29:10,440 --> 00:29:12,520 Speaker 6: to you to you, know do all your, hiring find 581 00:29:12,560 --> 00:29:15,520 Speaker 6: a location et. Cetera but in terms of you, know, paperwork, 582 00:29:15,640 --> 00:29:18,760 Speaker 6: taxation business, license et, cetera they can walk you through that. 583 00:29:18,800 --> 00:29:23,480 Speaker 7: Process we had a great conversation with the alumni about 584 00:29:23,520 --> 00:29:27,680 Speaker 7: just the difficulty of having, employees and So i'm, wondering. 585 00:29:28,200 --> 00:29:29,880 Speaker 5: How does how do you manage having remote? 586 00:29:29,920 --> 00:29:34,360 Speaker 7: Employees are you hands on in firings or discrepancies that 587 00:29:34,400 --> 00:29:37,000 Speaker 7: go on or is that solely given to somebody? 588 00:29:37,000 --> 00:29:40,080 Speaker 6: Else, no being that you, KNOW i own the ENTITY i, 589 00:29:40,160 --> 00:29:42,760 Speaker 6: own you, know THE us side and The indian, side 590 00:29:43,520 --> 00:29:44,160 Speaker 6: it's it's hands. 591 00:29:44,200 --> 00:29:44,840 Speaker 2: On you. 592 00:29:44,880 --> 00:29:47,760 Speaker 6: Know for the first few, highers probably the first fifty, 593 00:29:47,840 --> 00:29:51,680 Speaker 6: HIGHEST i interviewed every one of, them you, know any 594 00:29:51,720 --> 00:29:54,920 Speaker 6: any PROBLEMS i was involved in THE hr process associated with, 595 00:29:54,960 --> 00:29:58,240 Speaker 6: it and so it's no different than running my operation here, 596 00:29:58,360 --> 00:30:01,800 Speaker 6: now training, wise you, KNOW covid nineteen forced a lot 597 00:30:01,800 --> 00:30:04,440 Speaker 6: of companies to really embrace our. 598 00:30:04,520 --> 00:30:07,480 Speaker 5: Zoom But i've been doing that for Five i'm feeling 599 00:30:07,520 --> 00:30:09,280 Speaker 5: like that would help, you, Right like that's what you've 600 00:30:09,280 --> 00:30:10,000 Speaker 5: been doing. 601 00:30:09,760 --> 00:30:12,200 Speaker 6: Of, Course so it wasn't no change in my, business, 602 00:30:12,320 --> 00:30:15,760 Speaker 6: right it actually accelerated my business because a lot of 603 00:30:15,760 --> 00:30:17,960 Speaker 6: companies came to us knowing that we know how to 604 00:30:18,000 --> 00:30:20,640 Speaker 6: work virtually and asked us to you, know pretty much 605 00:30:20,640 --> 00:30:23,160 Speaker 6: staff their back office and you, know help them make that. 606 00:30:23,200 --> 00:30:28,440 Speaker 5: Transition so let me ask you, this because, earners what's? 607 00:30:28,520 --> 00:30:31,200 Speaker 7: Up you ever walk into a small business and everything just, 608 00:30:31,360 --> 00:30:34,520 Speaker 7: works like the checkout is fast or seats of digital 609 00:30:35,040 --> 00:30:38,040 Speaker 7: tipping is a breeze and you're out the door before 610 00:30:38,040 --> 00:30:42,200 Speaker 7: the line even builds odds are they're Using. Square we 611 00:30:42,360 --> 00:30:45,240 Speaker 7: love supporting businesses that run On square because it just feels. 612 00:30:45,240 --> 00:30:48,360 Speaker 7: Seamless whether it's a local coffee, shop a vendor at 613 00:30:48,360 --> 00:30:50,360 Speaker 7: a pop up, market or even one. 614 00:30:50,200 --> 00:30:50,800 Speaker 5: Of our merch. 615 00:30:50,880 --> 00:30:54,760 Speaker 7: Partners square makes it easy for them to take, payments manage, 616 00:30:54,800 --> 00:30:58,840 Speaker 7: inventory and run their business with, confidence all from one simple. 617 00:30:58,880 --> 00:31:02,200 Speaker 7: System if you're a business owner or even just thinking 618 00:31:02,200 --> 00:31:05,440 Speaker 7: about launching something, Soon square is hands down one of 619 00:31:05,520 --> 00:31:08,640 Speaker 7: the best tools out there to help you, start, run and. 620 00:31:08,760 --> 00:31:11,960 Speaker 7: Grow it's not just about, payments it's about giving you 621 00:31:12,080 --> 00:31:14,160 Speaker 7: time back so you can focus. 622 00:31:13,800 --> 00:31:14,880 Speaker 5: On what matters most. 623 00:31:15,160 --> 00:31:18,360 Speaker 7: Ready to see How square can transform your, business Visit 624 00:31:18,440 --> 00:31:23,040 Speaker 7: square dot, com, backslash go backslash eyl to learn more 625 00:31:23,320 --> 00:31:28,560 Speaker 7: That square dot com, backslash go backslash. Eyl don't, wait don't, 626 00:31:28,560 --> 00:31:31,280 Speaker 7: Hesitate let square handle the back end so you can 627 00:31:31,360 --> 00:31:37,520 Speaker 7: keep pushing your vision. Forward this episode is brought to 628 00:31:37,560 --> 00:31:39,720 Speaker 7: you BY p AND C. BANK a lot of people 629 00:31:39,760 --> 00:31:43,760 Speaker 7: think podcasts about work are, boring and sure they definitely can, 630 00:31:43,800 --> 00:31:47,280 Speaker 7: Be but understanding a professional's routine shows us how they 631 00:31:47,320 --> 00:31:50,240 Speaker 7: achieve their success little by, little day after. 632 00:31:50,360 --> 00:31:53,800 Speaker 5: Day it's like banking WITH p AND C. Bank it 633 00:31:53,880 --> 00:31:55,080 Speaker 5: might seem boring. 634 00:31:54,800 --> 00:31:57,720 Speaker 7: To, save plan and make calculated decisions with your, bank 635 00:31:58,080 --> 00:32:00,560 Speaker 7: but keeping your money boring is what helped to live 636 00:32:00,720 --> 00:32:04,720 Speaker 7: or more happily fulfilled. LIFE p AND C Bank Brilliantly 637 00:32:04,800 --> 00:32:09,360 Speaker 7: boring since eighteen sixty. Five Brilliantly boring since eighteen sixty 638 00:32:09,360 --> 00:32:12,400 Speaker 7: five is a service mark of THE Pnc Financial Service, Group. 639 00:32:12,440 --> 00:32:15,840 Speaker 5: INC p AND C Bank National Association MEMBER. 640 00:32:16,000 --> 00:32:21,080 Speaker 1: Fdic you just realized your business needed to hire someone. 641 00:32:21,960 --> 00:32:26,920 Speaker 1: Yesterday how can you find amazing candidates? Fast? Easy just 642 00:32:27,120 --> 00:32:30,440 Speaker 1: Use indeed stop struggling to get your job posts seen 643 00:32:30,560 --> 00:32:34,280 Speaker 1: on other job. Sites With indeed sponsored, jobs your post 644 00:32:34,360 --> 00:32:36,400 Speaker 1: jumps to the top of the page for your relevant, 645 00:32:36,400 --> 00:32:39,320 Speaker 1: candidates so you can reach the people you want. Faster 646 00:32:39,840 --> 00:32:43,640 Speaker 1: according To indeed, data sponsored jobs posted directly On indeed 647 00:32:43,800 --> 00:32:47,560 Speaker 1: have forty five percent more applications than non sponsored. Jobs 648 00:32:47,920 --> 00:32:51,280 Speaker 1: don't wait any, longer speed up your hiring right now With, 649 00:32:51,400 --> 00:32:54,240 Speaker 1: indeed and listeners of this show will get a seventy 650 00:32:54,280 --> 00:32:57,040 Speaker 1: five dollars sponsored job credit to get your jobs more 651 00:32:57,120 --> 00:33:03,600 Speaker 1: visibility at indeed dot com Slash katz. Thirteen just go 652 00:33:03,640 --> 00:33:08,280 Speaker 1: to indeed dot com slash pod katz thirteen right now 653 00:33:08,760 --> 00:33:11,280 Speaker 1: and support our show by saying you heard About indeed 654 00:33:11,360 --> 00:33:15,600 Speaker 1: on this. Podcast terms and conditions. Apply Hiring indeed is 655 00:33:15,720 --> 00:33:16,000 Speaker 1: all you. 656 00:33:16,120 --> 00:33:18,120 Speaker 4: NEED i see a lot of people. 657 00:33:18,520 --> 00:33:21,440 Speaker 2: Now it's like other countries are getting involved in the outsourcing, 658 00:33:21,480 --> 00:33:25,960 Speaker 2: game Like, Indonesia LIKE i, said we even we. Do 659 00:33:26,000 --> 00:33:29,040 Speaker 2: we did some stuff In pakistan of Course. China So 660 00:33:30,280 --> 00:33:34,600 Speaker 2: india has a large. Presence but are you seeing opportunities 661 00:33:34,640 --> 00:33:35,960 Speaker 2: in other countries or are you just focused On? 662 00:33:36,040 --> 00:33:36,280 Speaker 4: India? 663 00:33:36,520 --> 00:33:39,040 Speaker 6: No, SO i mean, overall our goal is to have 664 00:33:39,640 --> 00:33:43,400 Speaker 6: service centers in multiple. Countries and you, know certain countries 665 00:33:43,480 --> 00:33:47,280 Speaker 6: have different skill sets that they specialize, in like a 666 00:33:47,320 --> 00:33:51,840 Speaker 6: lot of, people, uh they outsource to The philippines because voice, 667 00:33:51,920 --> 00:33:54,680 Speaker 6: wise you, know you, know you call it speedy and 668 00:33:54,760 --> 00:33:56,960 Speaker 6: more than likely you're probably talking to someone In philippines 669 00:33:57,320 --> 00:34:00,840 Speaker 6: and that accent is very, americanized So, western and so 670 00:34:01,040 --> 00:34:03,840 Speaker 6: you know there's no. Difference but you, know back office 671 00:34:04,040 --> 00:34:10,640 Speaker 6: it support, accounting that's Mostly, india. Right you, know you're 672 00:34:10,640 --> 00:34:13,400 Speaker 6: seeing a lot of companies do near showing And Panema, 673 00:34:13,560 --> 00:34:17,680 Speaker 6: jamaica Our columbia because people don't feel as, comfortable you, 674 00:34:17,760 --> 00:34:20,640 Speaker 6: know with that operation being across the. Pun they wanted 675 00:34:20,680 --> 00:34:22,719 Speaker 6: to be WHERE i can actually fly two or three 676 00:34:22,760 --> 00:34:25,040 Speaker 6: hours and be there on the ground if there's a 677 00:34:25,120 --> 00:34:27,640 Speaker 6: problem or IF i need to make any changes in my. Business, 678 00:34:28,160 --> 00:34:30,920 Speaker 6: so you, know just as a, workforce THE us is 679 00:34:30,920 --> 00:34:34,120 Speaker 6: a global, economy so you're starting to see workforce be. 680 00:34:34,239 --> 00:34:39,080 Speaker 7: GLOBALIZED i mean it sounds like obviously a great opportunity 681 00:34:39,120 --> 00:34:42,160 Speaker 7: for people to maximize that. Business but what are some 682 00:34:42,280 --> 00:34:45,640 Speaker 7: of the challenges to actually start the process of. Outsourcing 683 00:34:45,719 --> 00:34:47,000 Speaker 7: what are some of the things you, saw. 684 00:34:47,200 --> 00:34:49,120 Speaker 5: Sure the biggest. 685 00:34:49,200 --> 00:34:53,239 Speaker 6: Challenges the biggest CHALLENGE i had initially was right, communication, 686 00:34:53,880 --> 00:34:57,920 Speaker 6: right because you, know sometimes you have industry slang right 687 00:34:58,000 --> 00:34:59,880 Speaker 6: that you have to teach them and have them a 688 00:35:00,040 --> 00:35:00,360 Speaker 6: app to. 689 00:35:03,239 --> 00:35:04,200 Speaker 5: Uh training. 690 00:35:04,320 --> 00:35:07,319 Speaker 6: Virtually that was you, know the biggest PROBLEM i had at. 691 00:35:07,320 --> 00:35:10,920 Speaker 6: FIRST i had to create a repository of training that 692 00:35:11,040 --> 00:35:14,440 Speaker 6: they can actually reference when they're in certain, situations you, 693 00:35:14,520 --> 00:35:16,640 Speaker 6: know and as a small, business a lot of us 694 00:35:16,920 --> 00:35:19,040 Speaker 6: we create a, business but we never create the paper 695 00:35:19,080 --> 00:35:21,200 Speaker 6: trail behind it in terms of If i'm not, here 696 00:35:21,600 --> 00:35:22,560 Speaker 6: what does this employee? 697 00:35:22,600 --> 00:35:24,680 Speaker 5: Do how they still execute on? It so it really 698 00:35:24,760 --> 00:35:27,760 Speaker 5: forced me, to you, know, uh really embrace. 699 00:35:27,880 --> 00:35:30,920 Speaker 7: Documentation so you made you made Like i'm, thinking did you, 700 00:35:31,000 --> 00:35:33,320 Speaker 7: like make like a virtual? Handbook so like it's a 701 00:35:33,480 --> 00:35:35,520 Speaker 7: prompt that comes up every time they have a question 702 00:35:35,560 --> 00:35:35,840 Speaker 7: about a. 703 00:35:35,920 --> 00:35:38,279 Speaker 5: Problem, Yep and that's most call centers that. 704 00:35:38,360 --> 00:35:40,800 Speaker 6: Outsource, right you call, in they ask you a specific 705 00:35:40,920 --> 00:35:43,880 Speaker 6: questions and usually there's something on the screen that they 706 00:35:43,920 --> 00:35:46,239 Speaker 6: can click that pretty much walks them through how to 707 00:35:46,600 --> 00:35:48,720 Speaker 6: solve your problem or respond to your question. 708 00:35:48,560 --> 00:35:50,279 Speaker 5: Before you even talk to a person you even talked. 709 00:35:50,280 --> 00:35:52,680 Speaker 2: To SO i saw you had it On. Instagram some 710 00:35:52,880 --> 00:35:54,600 Speaker 2: some things that PEOPLE i guess should look for if 711 00:35:54,600 --> 00:35:57,279 Speaker 2: they look on the. Outsource the first was decide which 712 00:35:57,400 --> 00:35:59,560 Speaker 2: tax the? Outsource? Sure so can you talk about? 713 00:35:59,560 --> 00:36:03,000 Speaker 6: That so you should you should focus on your, WEAKNESSES 714 00:36:03,080 --> 00:36:05,239 Speaker 6: i mean, sorry focus on your. Screens, right that should 715 00:36:05,280 --> 00:36:06,960 Speaker 6: be the core of your. Business that's something you should 716 00:36:06,960 --> 00:36:09,880 Speaker 6: do and hold close to. Vest but you should outsource 717 00:36:09,960 --> 00:36:12,720 Speaker 6: all your. Weaknesses so if you're not good in, accounting 718 00:36:13,120 --> 00:36:15,759 Speaker 6: then you should outsource the. Counting whether you're outsourcing it 719 00:36:15,840 --> 00:36:18,360 Speaker 6: to A cpa in THE us or you're outsourcing it, 720 00:36:18,480 --> 00:36:22,560 Speaker 6: overseas somebody else should do, it, right same with you 721 00:36:22,640 --> 00:36:24,919 Speaker 6: KNOW i if you have an idea for an, app 722 00:36:25,160 --> 00:36:29,120 Speaker 6: but you don't have the time or money right to spend. 723 00:36:29,040 --> 00:36:31,840 Speaker 5: Educating yourself on, it then you outsource it to another. 724 00:36:31,960 --> 00:36:34,760 Speaker 6: Enemy, right you have the, idea focus on your, ideas 725 00:36:35,080 --> 00:36:37,600 Speaker 6: focus on what you're strong, at and then outsource the 726 00:36:37,680 --> 00:36:39,160 Speaker 6: things that you won't deliver it. 727 00:36:39,239 --> 00:36:42,880 Speaker 4: Upon so what about platform choosing a platform for? 728 00:36:43,080 --> 00:36:46,040 Speaker 5: Outsourcing, yeah, uh it depends on the, task. 729 00:36:46,680 --> 00:36:49,200 Speaker 6: Right you got certain things like IF i wanted to 730 00:36:50,080 --> 00:36:53,520 Speaker 6: have a website, built THEN i may go to your 731 00:36:53,600 --> 00:36:56,400 Speaker 6: upwork OR i may go to your your. Fiber but 732 00:36:56,680 --> 00:36:59,400 Speaker 6: IF i want to IF i want, dysfunction which is 733 00:36:59,480 --> 00:37:03,400 Speaker 6: like a cost related, FUNCTION i wanted my collections department handled, 734 00:37:03,440 --> 00:37:05,920 Speaker 6: offshore THEN i want to go to a minute services 735 00:37:05,960 --> 00:37:08,719 Speaker 6: company like, mine WHERE i can, Say, hey this is 736 00:37:08,800 --> 00:37:10,600 Speaker 6: the FUNCTION i want you to do on the behalf 737 00:37:10,640 --> 00:37:10,800 Speaker 6: of my. 738 00:37:10,960 --> 00:37:13,120 Speaker 5: COMPANY i want you to have a staff. 739 00:37:12,920 --> 00:37:15,799 Speaker 6: That answers the, phone that responds to email as if 740 00:37:15,840 --> 00:37:19,520 Speaker 6: they're mean right and still deliver the same quality and 741 00:37:19,600 --> 00:37:22,880 Speaker 6: service to my. Customers so it's identifying the. Task and 742 00:37:22,960 --> 00:37:25,239 Speaker 6: then once you identify the, task then what kind of 743 00:37:25,360 --> 00:37:27,680 Speaker 6: outsourced component SHOULD i? Use should it be A, va 744 00:37:28,040 --> 00:37:30,480 Speaker 6: should it be a minute services? Company or should it 745 00:37:30,520 --> 00:37:33,560 Speaker 6: be what's called a? Captive and a captive is you, 746 00:37:33,640 --> 00:37:35,560 Speaker 6: KNOW i want you to come in as an outsourcing 747 00:37:35,640 --> 00:37:39,719 Speaker 6: company and build my, center, right build me A metromax 748 00:37:40,080 --> 00:37:42,279 Speaker 6: and then give me the keys and walk away almost like, 749 00:37:42,640 --> 00:37:43,719 Speaker 6: given like turnkey real. 750 00:37:43,840 --> 00:37:49,040 Speaker 5: Estate has technology ever been problematic for? 751 00:37:49,120 --> 00:37:51,000 Speaker 7: YOU i, MEAN i know that when we try to 752 00:37:51,120 --> 00:37:54,759 Speaker 7: use like a virtual meeting sometimes obviously even here Like 753 00:37:54,880 --> 00:37:56,600 Speaker 7: Wi fi is not. Great BUT i can imagine for 754 00:37:56,719 --> 00:38:00,680 Speaker 7: if a business is relying on the virtual set up and, 755 00:38:00,880 --> 00:38:02,640 Speaker 7: technologies then what do we? Do? 756 00:38:02,920 --> 00:38:05,000 Speaker 6: Man one THING i learned about being in Corporate america 757 00:38:05,080 --> 00:38:08,240 Speaker 6: is having. Redundancy so for, us we got two. Offices 758 00:38:08,280 --> 00:38:11,640 Speaker 6: we got one In bangalore and we got one in Job, North, 759 00:38:11,680 --> 00:38:14,799 Speaker 6: india and so and they work off you, know they're 760 00:38:14,800 --> 00:38:17,400 Speaker 6: in different locations of, course and so if one is, 761 00:38:17,520 --> 00:38:19,200 Speaker 6: down we always got the redundancy of. 762 00:38:19,239 --> 00:38:22,320 Speaker 2: The other to still you, know satisfy our services and pretty. 763 00:38:22,400 --> 00:38:25,680 Speaker 2: Much make sure our uptown is still available for our. 764 00:38:25,719 --> 00:38:29,120 Speaker 7: Clients so two different parts Of india like. Completely, okay 765 00:38:29,239 --> 00:38:29,520 Speaker 7: got you? 766 00:38:30,160 --> 00:38:33,040 Speaker 4: Right so you said don't always go with the lowest bid. 767 00:38:34,800 --> 00:38:35,239 Speaker 5: In terms of. 768 00:38:35,320 --> 00:38:38,760 Speaker 6: Service yeah, no, man YOU i mean you pay for, quality, 769 00:38:39,280 --> 00:38:42,600 Speaker 6: Right so it's no different than any other business when 770 00:38:42,640 --> 00:38:46,360 Speaker 6: you evaluate if somebody work for your, business you, know 771 00:38:46,440 --> 00:38:49,000 Speaker 6: look at the quality, first and if the quality makes, 772 00:38:49,040 --> 00:38:51,000 Speaker 6: sense you, know the price of the line to. 773 00:38:51,000 --> 00:38:55,280 Speaker 4: That in quality would be their past, work, right past. 774 00:38:55,320 --> 00:38:57,960 Speaker 4: Work you know you check. REFERENCES i always check. 775 00:38:58,040 --> 00:39:01,680 Speaker 6: References we actually asked our employees to provide us you, 776 00:39:01,760 --> 00:39:06,040 Speaker 6: know you know examples for, instance you, know before you 777 00:39:06,200 --> 00:39:09,920 Speaker 6: interview with, us if you if you're specializing digital, marketing 778 00:39:10,560 --> 00:39:13,040 Speaker 6: we're gonna give you an assignment and so you know 779 00:39:13,320 --> 00:39:17,040 Speaker 6: it may be, hey build this, website, right and these 780 00:39:17,080 --> 00:39:19,440 Speaker 6: are the parameters for. It and then once you deliver 781 00:39:19,560 --> 00:39:22,160 Speaker 6: on that, website we check your. References we know that 782 00:39:22,640 --> 00:39:25,440 Speaker 6: you know you're at a certain percentage of, credibility. 783 00:39:26,400 --> 00:39:29,880 Speaker 2: So you can all, Right so your business model in 784 00:39:29,960 --> 00:39:33,560 Speaker 2: my brain works because you get an employee From india 785 00:39:33,640 --> 00:39:35,440 Speaker 2: for twenty five percent of what you can get In. America, 786 00:39:35,480 --> 00:39:37,000 Speaker 2: Right so if you're gonna pay some one hundred thousand 787 00:39:37,000 --> 00:39:38,680 Speaker 2: dollar In, america you can pay them twenty five thousand 788 00:39:38,680 --> 00:39:39,120 Speaker 2: dollars In. 789 00:39:39,239 --> 00:39:41,760 Speaker 4: India let's just use the round. Numbers, sure. 790 00:39:43,040 --> 00:39:46,879 Speaker 2: And then so you can potentially charge another twenty five 791 00:39:46,960 --> 00:39:51,120 Speaker 2: thousand on top of, that but you're still paying fifty 792 00:39:51,120 --> 00:39:54,080 Speaker 2: percent cheaper than what you would pay In. 793 00:39:54,160 --> 00:39:56,520 Speaker 4: America is that kind Of DID i get that kind of? 794 00:39:56,600 --> 00:39:58,800 Speaker 5: Right that's? True that's. TRUE i mean the cost savings 795 00:39:58,880 --> 00:40:00,080 Speaker 5: is a is a big part of of. 796 00:40:00,120 --> 00:40:03,120 Speaker 6: It but ALSO i get quick access to, talent AND 797 00:40:03,200 --> 00:40:05,879 Speaker 6: i can scale that talent up and down AS i want. 798 00:40:05,920 --> 00:40:08,440 Speaker 6: To All, right you TAKE covid, nineteen, RIGHT a lot 799 00:40:08,480 --> 00:40:12,839 Speaker 6: of businesses revenue. Fluctuated if my revenue, fluctuate, Right number, 800 00:40:12,880 --> 00:40:15,080 Speaker 6: ONE i got a pretty healthy margin in terms of 801 00:40:15,160 --> 00:40:18,279 Speaker 6: room to. Operate but number, TWO i can scale that 802 00:40:18,440 --> 00:40:19,520 Speaker 6: operation down pretty. 803 00:40:19,600 --> 00:40:19,880 Speaker 5: Quickly. 804 00:40:20,480 --> 00:40:23,040 Speaker 6: Right you, know employment, laws regulations and stuff like that 805 00:40:23,120 --> 00:40:25,880 Speaker 6: are a little different in foreign countries versus. Here and, 806 00:40:26,040 --> 00:40:28,759 Speaker 6: secondly if my you, know if my customer base and 807 00:40:28,800 --> 00:40:31,479 Speaker 6: client base started to increase, SIGNIFICANTLY i can go higher. 808 00:40:31,560 --> 00:40:36,680 Speaker 6: Rapidly and that's the advantage to, outsourcing, right not only 809 00:40:36,840 --> 00:40:42,279 Speaker 6: just you, know cost, savings but, scalability process, improvement you, 810 00:40:42,400 --> 00:40:45,640 Speaker 6: know taking low hanging things that you don't want your 811 00:40:45,719 --> 00:40:46,560 Speaker 6: core people to focus. 812 00:40:46,680 --> 00:40:50,440 Speaker 5: On having another division of talented individuals. 813 00:40:50,480 --> 00:40:53,399 Speaker 4: Handled it's a good business model, actually and it makes. 814 00:40:53,440 --> 00:40:56,000 Speaker 2: Sense so win win for everybody because you, still LIKE i, 815 00:40:56,040 --> 00:40:57,560 Speaker 2: said you're still paying less than what you would have. 816 00:40:57,600 --> 00:41:00,560 Speaker 2: Paid and if you're trying to do it, yourself like 817 00:41:00,640 --> 00:41:03,040 Speaker 2: on five or one of, these it's, like, yeah you 818 00:41:03,160 --> 00:41:06,520 Speaker 2: can potentially get burnt because you're trying to do your due. 819 00:41:06,520 --> 00:41:09,880 Speaker 2: Diligence but it's still a different. Country how do you 820 00:41:09,960 --> 00:41:11,840 Speaker 2: know how to vet? Somebody so it's always good to 821 00:41:11,880 --> 00:41:14,279 Speaker 2: have people on the ground where you, have like people 822 00:41:14,400 --> 00:41:18,240 Speaker 2: that's In india vetting these. People so you've you've created 823 00:41:18,280 --> 00:41:23,560 Speaker 2: a whole system around. That it's, good good. Idea thank you. 824 00:41:23,640 --> 00:41:26,640 Speaker 2: Brother it took a lot of time and. Money, man 825 00:41:26,680 --> 00:41:27,120 Speaker 2: it went. 826 00:41:27,200 --> 00:41:30,360 Speaker 7: Overnight but, yeah when the first time you got The metromax, 827 00:41:30,400 --> 00:41:34,120 Speaker 7: idea that was a. Vision what has changed since that initial? 828 00:41:34,160 --> 00:41:35,640 Speaker 7: Vision have you seen things that, like you know what 829 00:41:35,719 --> 00:41:37,239 Speaker 7: we need to add? This you saw somebody else doing, 830 00:41:37,280 --> 00:41:38,920 Speaker 7: something we can add this to our. 831 00:41:38,960 --> 00:41:41,440 Speaker 5: Business, Yeah SO i mean over the, years you, know 832 00:41:41,520 --> 00:41:42,239 Speaker 5: our foundation was. 833 00:41:42,280 --> 00:41:44,799 Speaker 6: Transportation that's that's what we started in because that's that's 834 00:41:44,840 --> 00:41:48,880 Speaker 6: what my my my business was focused. On but you, 835 00:41:48,960 --> 00:41:52,080 Speaker 6: know after you, know meeting a lot of clients, networking 836 00:41:52,920 --> 00:41:55,600 Speaker 6: we got companies that want us to handle accounting for, 837 00:41:55,680 --> 00:41:57,760 Speaker 6: them you, know handle the back end for their accounting. 838 00:41:57,840 --> 00:42:00,640 Speaker 5: Firm we recently built two app for one. 839 00:42:00,680 --> 00:42:04,319 Speaker 6: Company, Right they struggled for a year trying to find 840 00:42:04,440 --> 00:42:08,520 Speaker 6: good software, developers good software engineers and pretty much afford. 841 00:42:08,560 --> 00:42:10,880 Speaker 6: Them and so we came in and knocked it out 842 00:42:10,920 --> 00:42:15,600 Speaker 6: in four. WEEKS i was able to hire you, know 843 00:42:16,000 --> 00:42:18,319 Speaker 6: ten ten developers and put them on it for four 844 00:42:18,360 --> 00:42:22,040 Speaker 6: weeks and executed within their. Budget so you know that 845 00:42:22,160 --> 00:42:25,640 Speaker 6: that's the power of you, know being able to leverage certain. Talents, 846 00:42:25,680 --> 00:42:29,400 Speaker 6: globally everyone's here probably tied up, right their project was 847 00:42:29,480 --> 00:42:33,279 Speaker 6: too small for certain developers, Here but globally it may 848 00:42:33,320 --> 00:42:35,520 Speaker 6: be some hungry developers that are that are eat it 849 00:42:35,640 --> 00:42:37,520 Speaker 6: up if they get the, opportunity. 850 00:42:37,080 --> 00:42:38,160 Speaker 5: It's great opportunities for. Them. 851 00:42:38,280 --> 00:42:41,960 Speaker 2: Yeah, Yeah so you you, said like some people that 852 00:42:42,120 --> 00:42:47,720 Speaker 2: might need oversee or outsourcing S ceo and digital marketing 853 00:42:47,840 --> 00:42:51,400 Speaker 2: on that was interesting to. Me in audio and video, 854 00:42:51,520 --> 00:42:52,840 Speaker 2: editors that's also interesting to. 855 00:42:52,920 --> 00:42:56,719 Speaker 4: Me so digital. Marketing what is that somebody that's running 856 00:42:56,800 --> 00:42:57,319 Speaker 4: like your social. 857 00:42:57,360 --> 00:42:59,440 Speaker 5: Media sure they. 858 00:42:59,440 --> 00:43:03,520 Speaker 6: Can do everything thing from you, know ad campaigns to designing, 859 00:43:03,600 --> 00:43:05,480 Speaker 6: websites designing fly. 860 00:43:06,160 --> 00:43:11,000 Speaker 5: Editing the, content posting the. Content they can do. Everything you. 861 00:43:11,080 --> 00:43:13,520 Speaker 2: Know it just depends on how involved you you want 862 00:43:13,560 --> 00:43:17,200 Speaker 2: them in your. Space, Okay so audio and video, editor 863 00:43:17,560 --> 00:43:19,640 Speaker 2: how does that? Work because in my, ran like video 864 00:43:19,760 --> 00:43:22,759 Speaker 2: editor somebody that's recording the, video but they like here 865 00:43:22,880 --> 00:43:25,480 Speaker 2: recording the. Video so you would have to get somebody 866 00:43:25,560 --> 00:43:27,440 Speaker 2: here to record like video and then send it to 867 00:43:27,480 --> 00:43:28,720 Speaker 2: them to edit it exactly. 868 00:43:29,160 --> 00:43:31,560 Speaker 6: EXACTLY i, mean you still got your primary recorder, here 869 00:43:31,640 --> 00:43:34,680 Speaker 6: but they'll do all the editing according to kind of 870 00:43:34,719 --> 00:43:35,600 Speaker 6: what your vision that. 871 00:43:35,640 --> 00:43:36,960 Speaker 5: You lay out for what you want to. 872 00:43:37,000 --> 00:43:43,960 Speaker 2: Display so financing and, accounting they Study american accounting, laws 873 00:43:44,040 --> 00:43:46,960 Speaker 2: even though they don't they Know american. ACCOUNTING i, mean. 874 00:43:48,480 --> 00:43:48,640 Speaker 4: It's. 875 00:43:48,719 --> 00:43:50,240 Speaker 5: Crazy So i'm saying it was, crazy. 876 00:43:50,280 --> 00:43:54,200 Speaker 6: Bro so you know we got we got Ernestin, young 877 00:43:54,320 --> 00:43:57,080 Speaker 6: we Got, deloitte you, know big four accounting. 878 00:43:57,120 --> 00:44:05,120 Speaker 5: Company their back office is In. India, already they're. 879 00:44:03,560 --> 00:44:07,040 Speaker 6: Already accustomed to working With american companies, right and and 880 00:44:07,200 --> 00:44:10,600 Speaker 6: doing those functions. Right english is the second language you, 881 00:44:10,719 --> 00:44:14,560 Speaker 6: know we're one of the biggest importer of of revenue and. 882 00:44:15,120 --> 00:44:18,440 Speaker 5: And uh and jobs in that. Country so they're very 883 00:44:18,480 --> 00:44:21,279 Speaker 5: accustomed to all our. Components so the same rules apply 884 00:44:21,400 --> 00:44:22,120 Speaker 5: for real estate as. 885 00:44:22,160 --> 00:44:24,320 Speaker 7: Well real estate as, Well so they're studying all the 886 00:44:24,440 --> 00:44:26,759 Speaker 7: laws that have to governance to The United. 887 00:44:26,800 --> 00:44:29,640 Speaker 5: States most of the big law, companies, right they have 888 00:44:29,760 --> 00:44:30,880 Speaker 5: what's called l. 889 00:44:30,960 --> 00:44:34,080 Speaker 2: Pos you know that's, uh that's like legal processing and, 890 00:44:34,160 --> 00:44:37,040 Speaker 2: outsourcing and their back office is being handled from The 891 00:44:37,120 --> 00:44:37,840 Speaker 2: philippines Or. 892 00:44:37,920 --> 00:44:41,239 Speaker 6: India, Right they're not doing the. Paperwork the lawyers are 893 00:44:41,239 --> 00:44:44,840 Speaker 6: spending their time in. Court, uh the paperwork and you, know, 894 00:44:45,480 --> 00:44:49,040 Speaker 6: uh consolidation of you, know statements for the for the 895 00:44:49,120 --> 00:44:50,440 Speaker 6: actual hearing is being done. 896 00:44:50,480 --> 00:44:53,080 Speaker 5: OFFSHORE i feel like we just pulled back the current 897 00:44:53,160 --> 00:44:55,400 Speaker 5: on some. Things, yeah. 898 00:44:56,960 --> 00:45:00,960 Speaker 2: So they, Studying they Studying american, law they Study american real, 899 00:45:01,040 --> 00:45:02,319 Speaker 2: estate studying everything. 900 00:45:02,040 --> 00:45:04,960 Speaker 4: In a marinatill so they can have knowledge to actually 901 00:45:05,120 --> 00:45:05,360 Speaker 4: do the. 902 00:45:05,480 --> 00:45:08,839 Speaker 5: Job so so offshore online. 903 00:45:08,520 --> 00:45:10,480 Speaker 6: And it goes it goes the other way around, too, 904 00:45:10,600 --> 00:45:12,800 Speaker 6: RIGHT i, MEAN i study them SO i can do 905 00:45:12,880 --> 00:45:17,399 Speaker 6: business with, them, Right just like how even Though i'm 906 00:45:17,440 --> 00:45:21,000 Speaker 6: A us, company now That i'm doing business In, INDIA i, 907 00:45:21,120 --> 00:45:25,080 Speaker 6: SEE i see opportunities to do business In, india, RIGHT 908 00:45:25,200 --> 00:45:29,520 Speaker 6: i see real estate. OPPORTUNITIES i, see, uh opportunities to 909 00:45:29,560 --> 00:45:32,000 Speaker 6: add technology stuff that we're currently doing here in THE 910 00:45:32,120 --> 00:45:33,719 Speaker 6: us that they don't have. 911 00:45:33,800 --> 00:45:36,719 Speaker 2: Access let'st's talk about that because that's. Interesting so, yeah 912 00:45:37,080 --> 00:45:40,480 Speaker 2: let's talk about. That so you're gonna buy real estate out? There, 913 00:45:40,600 --> 00:45:44,279 Speaker 2: sure how's that gonna? Work you know the same as 914 00:45:44,560 --> 00:45:46,040 Speaker 2: you know buying real estate in The. 915 00:45:46,080 --> 00:45:49,440 Speaker 6: Bahamas you, KNOW i contact a lawyer to pretty much 916 00:45:49,480 --> 00:45:54,360 Speaker 6: facilitate the, transaction real estate lawyer to have agents that identify, 917 00:45:54,480 --> 00:45:58,080 Speaker 6: properties you, know due to the analysis in term their, 918 00:45:58,120 --> 00:46:00,480 Speaker 6: evaluations and, UH i make the. 919 00:46:00,520 --> 00:46:03,080 Speaker 2: Payment how how's the how's the like pricing for real? 920 00:46:03,160 --> 00:46:07,759 Speaker 2: Estate is it one fourth for What america? Is because 921 00:46:08,239 --> 00:46:09,080 Speaker 2: it matches the cost of. 922 00:46:09,120 --> 00:46:11,319 Speaker 6: Living the cost of living is, less so the cost 923 00:46:11,360 --> 00:46:13,239 Speaker 6: of real estate is, less the cost of services is, 924 00:46:13,360 --> 00:46:14,719 Speaker 6: less so like a. 925 00:46:14,800 --> 00:46:17,040 Speaker 4: Good so what are you trying? About commercial buildings on 926 00:46:17,160 --> 00:46:18,160 Speaker 4: homes or definitely. 927 00:46:18,440 --> 00:46:20,880 Speaker 6: Buildings we are already in the process of buying you, 928 00:46:20,960 --> 00:46:24,360 Speaker 6: know the building we occupy in The bangalore and you, 929 00:46:24,440 --> 00:46:26,680 Speaker 6: know we plan on pretty much buying every. 930 00:46:26,719 --> 00:46:28,120 Speaker 4: Facility how big is that? 931 00:46:28,239 --> 00:46:29,480 Speaker 5: Building right? 932 00:46:29,560 --> 00:46:34,839 Speaker 2: Now It's, uh it's probably around seventy thousand square, feet 933 00:46:35,080 --> 00:46:36,279 Speaker 2: and how much you're gonna pay for. 934 00:46:36,280 --> 00:46:36,360 Speaker 5: It. 935 00:46:38,360 --> 00:46:41,439 Speaker 2: It'll be under well under half a, million under under 936 00:46:41,440 --> 00:46:45,799 Speaker 2: half a, million seventy seventy thousand. Squiffeet you know What i'm, saying, man. 937 00:46:47,520 --> 00:46:50,640 Speaker 5: Two thousand square for five hundred, thousands. 938 00:46:50,840 --> 00:46:54,200 Speaker 2: Right india is also one of these countries that's expected 939 00:46:54,280 --> 00:46:57,759 Speaker 2: to have a huge economic boom sure in the next 940 00:46:57,840 --> 00:47:01,560 Speaker 2: twenty thirty. Years it's Like china where the middle class 941 00:47:01,640 --> 00:47:05,400 Speaker 2: has grown. Drastically there's still a lot of poverty out, 942 00:47:05,440 --> 00:47:08,600 Speaker 2: there but there's a lot of rich people and that 943 00:47:08,760 --> 00:47:11,520 Speaker 2: they're moving into upper middle class and. Wealthy it's like 944 00:47:11,760 --> 00:47:13,160 Speaker 2: very similar to the pattern That china. 945 00:47:13,200 --> 00:47:14,920 Speaker 5: Took technology is accelerating it as. 946 00:47:14,960 --> 00:47:17,760 Speaker 2: Well SO i would assume that you, know as people 947 00:47:17,840 --> 00:47:20,160 Speaker 2: increase their, income real estate prices will increase as. 948 00:47:20,160 --> 00:47:23,360 Speaker 6: Well definitely the cost of, Services, uh the couse of 949 00:47:23,440 --> 00:47:26,480 Speaker 6: employment will increase as. Well so it goes hand in 950 00:47:26,560 --> 00:47:30,240 Speaker 6: hand as a as an economy, matures, right it becomes 951 00:47:30,320 --> 00:47:30,960 Speaker 6: more expensive to. 952 00:47:31,000 --> 00:47:34,640 Speaker 5: Operating So i'm. 953 00:47:34,440 --> 00:47:37,920 Speaker 7: Glad you said that they're studying, us but you're also studying. 954 00:47:37,960 --> 00:47:40,400 Speaker 7: Them is this something even from a technological standpoint that 955 00:47:40,480 --> 00:47:43,600 Speaker 7: you saw happening here that you were, like, look they 956 00:47:43,640 --> 00:47:45,680 Speaker 7: don't know about this, yet let me introduce. 957 00:47:45,719 --> 00:47:50,560 Speaker 5: It, YEAH i mean uber that's going uh door. 958 00:47:50,640 --> 00:47:52,920 Speaker 4: Dash they don't have. That they don't have that out. There, 959 00:47:53,360 --> 00:47:54,320 Speaker 4: yeah why not? 960 00:47:56,120 --> 00:48:02,160 Speaker 6: Infrastructure you know h xs to you, know how it's 961 00:48:02,200 --> 00:48:05,520 Speaker 6: put together and how to deploy. It it's various, reasons 962 00:48:06,080 --> 00:48:07,719 Speaker 6: but you know we look at. 963 00:48:07,760 --> 00:48:08,000 Speaker 5: Those. 964 00:48:08,160 --> 00:48:11,759 Speaker 6: Is you, know you may have in certain pockets that 965 00:48:11,920 --> 00:48:15,000 Speaker 6: they have certain, technologies but it's not widely. Broadcast the 966 00:48:15,080 --> 00:48:17,400 Speaker 6: one thing we're very good in THE us is one of, 967 00:48:17,560 --> 00:48:21,280 Speaker 6: services a service. Takeoff, right we know how to communicate 968 00:48:21,360 --> 00:48:23,120 Speaker 6: it to the vast group and then we know how 969 00:48:23,160 --> 00:48:24,920 Speaker 6: to get investors behind it and pump it up. 970 00:48:25,000 --> 00:48:25,239 Speaker 5: Fast. 971 00:48:26,000 --> 00:48:29,200 Speaker 6: Right that's that market is still kind of. Tentative In, 972 00:48:29,239 --> 00:48:31,640 Speaker 6: india it's still it's still growing because they're growing, company, 973 00:48:32,280 --> 00:48:34,959 Speaker 6: sorry a growing. Country so it's still maturing in terms, 974 00:48:35,000 --> 00:48:38,640 Speaker 6: of you, know getting foreign investments to invest in you, 975 00:48:38,719 --> 00:48:42,840 Speaker 6: know local technologies and local infrastructure infrastructures to improve their. 976 00:48:42,920 --> 00:48:45,839 Speaker 6: Business usually that's the other way, around, right people Like, China, 977 00:48:46,160 --> 00:48:47,480 Speaker 6: right they get a lot of money and they come 978 00:48:47,520 --> 00:48:51,319 Speaker 6: and invest in THE. Us, Right it's very few people 979 00:48:51,360 --> 00:48:52,879 Speaker 6: that get a lot of money in invest In. China 980 00:48:52,920 --> 00:48:54,440 Speaker 6: there's very few people in THE us who make a 981 00:48:54,480 --> 00:48:56,360 Speaker 6: lot of money and go invest In. India i'll let 982 00:48:56,440 --> 00:48:57,680 Speaker 6: you like a heads fund or something like. 983 00:48:57,760 --> 00:49:01,600 Speaker 2: That yeah that's, true because, YEAH i mean they do 984 00:49:01,680 --> 00:49:04,280 Speaker 2: it all the. Time so it's, like why not reverse 985 00:49:05,040 --> 00:49:06,600 Speaker 2: white white can't be a small. 986 00:49:06,719 --> 00:49:07,840 Speaker 4: Gentified their hood. 987 00:49:09,719 --> 00:49:11,480 Speaker 5: Playing your. Flag that's. 988 00:49:11,560 --> 00:49:13,839 Speaker 2: Great so what you, say you're looking about real estate 989 00:49:13,840 --> 00:49:15,080 Speaker 2: and you're looking to start a. Business what kind of 990 00:49:15,080 --> 00:49:18,440 Speaker 2: business are you looking? At start a couple. Opportunities, uh 991 00:49:18,560 --> 00:49:19,080 Speaker 2: even you know. 992 00:49:19,239 --> 00:49:22,320 Speaker 6: Tech you, know we hire those software developers to you, 993 00:49:22,360 --> 00:49:24,480 Speaker 6: know support one, company and we just kept them on 994 00:49:24,600 --> 00:49:27,719 Speaker 6: staff and so they're developing technologies not only for our 995 00:49:27,800 --> 00:49:30,440 Speaker 6: clients in THE, us but things we want to actually 996 00:49:30,480 --> 00:49:31,600 Speaker 6: try to you, know implement In. 997 00:49:31,719 --> 00:49:37,880 Speaker 5: India, Dope So mark's going to create The indian uber. 998 00:49:39,400 --> 00:49:43,120 Speaker 6: Pretty, much somebody's probably already running running that, play you, 999 00:49:43,200 --> 00:49:46,480 Speaker 6: know But i'm gonna definitely put my, uh you, know 1000 00:49:46,560 --> 00:49:46,920 Speaker 6: put a good. 1001 00:49:46,960 --> 00:49:49,160 Speaker 5: Flip that's that's that's that's. Brilliant that's really. 1002 00:49:49,200 --> 00:49:52,919 Speaker 2: Brilliant what is some myths that people might have about 1003 00:49:52,960 --> 00:49:56,640 Speaker 2: outsourcing that my the quality of my business is going to. 1004 00:49:56,719 --> 00:49:59,680 Speaker 5: Decrease i'm not going to get the best. 1005 00:49:59,719 --> 00:50:02,399 Speaker 6: Serve my customer is not going to have the best 1006 00:50:02,440 --> 00:50:07,120 Speaker 6: experience in terms of customer, Service they're not going to. 1007 00:50:07,160 --> 00:50:10,440 Speaker 2: Deliver we, Got, well it happened to, us the biggest 1008 00:50:11,080 --> 00:50:14,920 Speaker 2: Deliver it happened to. Us, Thanks so what what mistake 1009 00:50:14,960 --> 00:50:17,439 Speaker 2: did we? Make we just didn't properly vet. People, Yeah 1010 00:50:17,480 --> 00:50:23,840 Speaker 2: mike can do a good. Job i'm joking basically pretty what. 1011 00:50:23,920 --> 00:50:26,920 Speaker 2: Happened but actually we still love, them you. 1012 00:50:26,960 --> 00:50:30,239 Speaker 6: Know, Bro, uh it's just really just checking the box 1013 00:50:30,360 --> 00:50:33,200 Speaker 6: man in terms of you, know knowing exactly what you're 1014 00:50:33,200 --> 00:50:35,880 Speaker 6: looking for and how to weed them. Out you, know 1015 00:50:36,040 --> 00:50:38,799 Speaker 6: like you, know posting the job ad to say these 1016 00:50:38,880 --> 00:50:41,719 Speaker 6: are our exact requirements and if you have these, requirements 1017 00:50:41,960 --> 00:50:44,520 Speaker 6: you can do this job. Easily that's gonna weed out 1018 00:50:44,520 --> 00:50:46,399 Speaker 6: a lot of, people right just by saying that word 1019 00:50:46,680 --> 00:50:48,439 Speaker 6: you can do this job, easily because they're, like damn 1020 00:50:48,480 --> 00:50:50,719 Speaker 6: if IF i don't meet these, requirements they expected me 1021 00:50:50,760 --> 00:50:51,400 Speaker 6: to be able to do this. 1022 00:50:51,520 --> 00:50:55,960 Speaker 5: Easily So i'm not gonna even APPLY i, know it's it's. 1023 00:50:56,080 --> 00:50:57,160 Speaker 5: Terminology i'm counting. 1024 00:50:57,280 --> 00:51:00,520 Speaker 7: Mistakes number, one we didn't go To india. Too we 1025 00:51:00,560 --> 00:51:02,759 Speaker 7: should have looked Up Metro maax and we could have 1026 00:51:02,800 --> 00:51:04,279 Speaker 7: had this thing off the. Ground it could have been. 1027 00:51:04,320 --> 00:51:04,799 Speaker 5: Done, man. 1028 00:51:07,200 --> 00:51:07,920 Speaker 4: Let's talk about the. 1029 00:51:08,000 --> 00:51:11,840 Speaker 2: Operation If I'm John smith AND i want TO i 1030 00:51:11,960 --> 00:51:15,320 Speaker 2: got a website that needs to be, built AND i 1031 00:51:15,400 --> 00:51:16,920 Speaker 2: want to use you BECAUSE i don't want to have 1032 00:51:17,000 --> 00:51:20,400 Speaker 2: to go through fiver and you, know take my. 1033 00:51:20,560 --> 00:51:26,040 Speaker 4: Chances what's the steps of using your company your? Services? 1034 00:51:26,280 --> 00:51:28,520 Speaker 5: Sure so you, would you, know go to our. 1035 00:51:28,600 --> 00:51:33,359 Speaker 6: Website you would submit an intake form which pretty much, 1036 00:51:33,440 --> 00:51:36,399 Speaker 6: outlines you, know what your company, is what service you're 1037 00:51:36,440 --> 00:51:37,040 Speaker 6: looking for us to. 1038 00:51:37,120 --> 00:51:39,280 Speaker 5: Support we'll have a discovery. 1039 00:51:39,360 --> 00:51:43,160 Speaker 6: Call, well well we'll talk through that, submission look at 1040 00:51:43,320 --> 00:51:45,400 Speaker 6: the current state of your company and what you want to. 1041 00:51:45,400 --> 00:51:49,520 Speaker 6: Deliver we would provide an estimate for delivering that, service 1042 00:51:49,600 --> 00:51:53,880 Speaker 6: and once you, agree were going to, Execution and execution 1043 00:51:54,000 --> 00:51:56,719 Speaker 6: depends on the. Project you, know building a, website you, 1044 00:51:56,800 --> 00:51:58,839 Speaker 6: know they can take a, week you, know but if 1045 00:51:58,880 --> 00:52:01,400 Speaker 6: you want us to build a, website then attach A 1046 00:52:01,480 --> 00:52:03,719 Speaker 6: crm system to. That and then on top of, that 1047 00:52:04,160 --> 00:52:07,280 Speaker 6: you want some sales guys to handle the first inbound 1048 00:52:07,360 --> 00:52:09,880 Speaker 6: calls and then take those calls and route them to 1049 00:52:10,000 --> 00:52:13,160 Speaker 6: your own short person actually close those warm leads that 1050 00:52:13,280 --> 00:52:16,520 Speaker 6: may be a project that requires multiple milestones and then 1051 00:52:16,560 --> 00:52:20,160 Speaker 6: a phase, approach and so based on your need will. 1052 00:52:20,239 --> 00:52:22,080 Speaker 5: Develop, okay this is how we deliver on. 1053 00:52:22,160 --> 00:52:23,960 Speaker 4: It so it's like ala carte. 1054 00:52:23,960 --> 00:52:26,640 Speaker 2: Situation, correct depending if you actually need a work or 1055 00:52:26,680 --> 00:52:29,160 Speaker 2: if you just need a, service or if you need a. 1056 00:52:29,200 --> 00:52:32,680 Speaker 5: Team what your cr systems do you? 1057 00:52:32,760 --> 00:52:39,120 Speaker 6: Prefer, MAN i Like, SALESFORCE i like Silver, spring Hub. 1058 00:52:39,160 --> 00:52:41,840 Speaker 6: Spot you, know it's a couple Of it just depends 1059 00:52:41,880 --> 00:52:42,960 Speaker 6: on your, business right. 1060 00:52:43,040 --> 00:52:46,080 Speaker 5: Whatever you. Know, no there's not ONE crm system that 1061 00:52:46,160 --> 00:52:47,759 Speaker 5: works for every. Business so. 1062 00:52:49,400 --> 00:52:53,280 Speaker 2: This is something that any anybody can really use because 1063 00:52:53,440 --> 00:52:55,560 Speaker 2: you might need a service like to build a website 1064 00:52:55,600 --> 00:52:58,719 Speaker 2: on app or you might need an employee to do 1065 00:52:58,840 --> 00:52:59,360 Speaker 2: back off his. 1066 00:52:59,400 --> 00:53:01,520 Speaker 4: Stuff h you are virtual. 1067 00:53:01,600 --> 00:53:07,040 Speaker 2: Assistant so in my brain it really any type of 1068 00:53:07,120 --> 00:53:09,200 Speaker 2: business can really benefit from this type of. 1069 00:53:09,200 --> 00:53:13,360 Speaker 6: Situation i'm gonna tell you something, crazy Bro like you 1070 00:53:13,440 --> 00:53:16,880 Speaker 6: KNOW covid. Nineteen you know it left a lot of 1071 00:53:16,920 --> 00:53:21,440 Speaker 6: people unemployed looking for new. Opportunities in the span of 1072 00:53:21,560 --> 00:53:26,240 Speaker 6: thirty days From september to first To september the, THIRTIETH 1073 00:53:26,680 --> 00:53:28,719 Speaker 6: i hired fifty people In, atlanta AND. 1074 00:53:28,760 --> 00:53:31,520 Speaker 5: I hired all of them using MY hr team that's In. 1075 00:53:31,640 --> 00:53:35,359 Speaker 6: India they, made they posted the job, ad they interviewed them, 1076 00:53:35,440 --> 00:53:38,200 Speaker 6: virtually and they pretty much got. Them they sent them 1077 00:53:38,239 --> 00:53:43,160 Speaker 6: through the background, screening drug, testing and pretty much routed 1078 00:53:43,200 --> 00:53:45,839 Speaker 6: them to my office and to pretty much start within 1079 00:53:45,920 --> 00:53:47,480 Speaker 6: my within my trucks THAT i got From. 1080 00:53:47,520 --> 00:53:49,120 Speaker 5: Amazon all happened. 1081 00:53:49,200 --> 00:53:53,560 Speaker 2: Virtually that's, amazing and it's, like you, know one of these, 1082 00:53:53,600 --> 00:53:55,160 Speaker 2: things like you, said one of the things that really 1083 00:53:55,680 --> 00:53:59,680 Speaker 2: holds people back and keep small businesses small is that 1084 00:53:59,800 --> 00:54:03,320 Speaker 2: they they don't have enough resources to. Expand and this 1085 00:54:03,520 --> 00:54:07,440 Speaker 2: is a way to actually, expand and then you bring 1086 00:54:07,520 --> 00:54:10,120 Speaker 2: more revenue in and now you can invest in your, 1087 00:54:10,160 --> 00:54:11,279 Speaker 2: business correct. 1088 00:54:11,480 --> 00:54:15,320 Speaker 6: Your, business investing, growth investing your. People there you have, it, 1089 00:54:15,640 --> 00:54:17,320 Speaker 6: Man thank you for the. Opportunity it's a pleasure to 1090 00:54:17,320 --> 00:54:17,520 Speaker 6: being with. 1091 00:54:17,600 --> 00:54:19,320 Speaker 2: You so the last THING i want to ask you 1092 00:54:19,520 --> 00:54:22,200 Speaker 2: before we Wrap? Amazon what's the deal with? THAT i 1093 00:54:22,280 --> 00:54:24,360 Speaker 2: know you say you have a partnership With. Amazon how 1094 00:54:24,400 --> 00:54:24,879 Speaker 2: does that work? 1095 00:54:24,920 --> 00:54:29,400 Speaker 6: Out, Yeah So I'm AMAZON dsp. PARTNER i explose Up 1096 00:54:29,920 --> 00:54:34,920 Speaker 6: AMAZON dsp that stands For Delivery Service provider and we 1097 00:54:35,040 --> 00:54:38,720 Speaker 6: pretty much handle deliveries from The amazon warehouse to customer. 1098 00:54:38,800 --> 00:54:41,640 Speaker 6: Doors so you, KNOW i HAVE i have employees that 1099 00:54:42,400 --> 00:54:46,920 Speaker 6: pretty much dress in The amazon wear and deliver packages 1100 00:54:46,960 --> 00:54:49,600 Speaker 6: from fifty to three hundred pounds to customers every. Day 1101 00:54:49,719 --> 00:54:52,520 Speaker 6: and you know that was critical DURING covid nineteen because 1102 00:54:52,719 --> 00:54:57,759 Speaker 6: e commerce. Exploded amazon, exploded and with that my business. 1103 00:55:00,040 --> 00:55:00,080 Speaker 1: Go. 1104 00:55:00,120 --> 00:55:01,520 Speaker 4: Down how did you get? That how did you hooked 1105 00:55:01,600 --> 00:55:02,640 Speaker 4: up with The amazon? Situation? 1106 00:55:03,360 --> 00:55:05,960 Speaker 6: Man it was, Simple. MAN i went to amazonlogitis dot. 1107 00:55:06,040 --> 00:55:12,200 Speaker 6: COM i applied with my background in transportation and also you, 1108 00:55:12,239 --> 00:55:14,680 Speaker 6: know my leadership skills in terms of you, know being 1109 00:55:14,680 --> 00:55:15,960 Speaker 6: an entrepreneur and operating a. 1110 00:55:16,040 --> 00:55:16,400 Speaker 5: Business. 1111 00:55:16,960 --> 00:55:19,520 Speaker 6: Uh ONCE i got through their screening process and they 1112 00:55:19,600 --> 00:55:23,000 Speaker 6: awarded me the, CONTRACT i went into hire remote and 1113 00:55:23,120 --> 00:55:25,880 Speaker 6: SO i went into sourcing the equipment and using my 1114 00:55:25,960 --> 00:55:29,279 Speaker 6: offshore team to you, know pretty much start THE hr. 1115 00:55:29,360 --> 00:55:33,480 Speaker 2: Process has the military have you, had like any programs 1116 00:55:33,480 --> 00:55:34,920 Speaker 2: from the military that you've taken advantage? Of? 1117 00:55:35,120 --> 00:55:38,239 Speaker 6: MAN i, Haven't, man And i'm a, Veteran so, LOOK 1118 00:55:38,440 --> 00:55:41,279 Speaker 6: i have to and you know that's a that's an 1119 00:55:41,280 --> 00:55:43,640 Speaker 6: alley hoop to, me BUT i haven't leveraged them. 1120 00:55:44,360 --> 00:55:47,759 Speaker 2: Recently BUT i actually partnered with a guy uh to 1121 00:55:47,840 --> 00:55:50,600 Speaker 2: pretty much give me all the CERTIFICATIONS i need to you, 1122 00:55:50,680 --> 00:55:52,279 Speaker 2: know start applying for a lot of guff do they 1123 00:55:52,320 --> 00:55:54,000 Speaker 2: have BECAUSE i know what they have THE Gi bill, 1124 00:55:54,080 --> 00:55:56,239 Speaker 2: obviously which is to help people go to college for. 1125 00:55:56,280 --> 00:56:00,200 Speaker 2: Free then they have programs with the the more could 1126 00:56:00,280 --> 00:56:03,680 Speaker 2: JUST va? Loans do they have something for business owners 1127 00:56:03,760 --> 00:56:05,200 Speaker 2: to give them? Loans, Yeah like. 1128 00:56:05,760 --> 00:56:09,640 Speaker 6: You, KNOW i don't know the exact, percentage but a 1129 00:56:09,760 --> 00:56:12,960 Speaker 6: percentage of government bids is available to. 1130 00:56:13,000 --> 00:56:14,759 Speaker 4: Veterans first, right first. 1131 00:56:14,840 --> 00:56:17,360 Speaker 5: Rights, yeah and they have to give a certain amount 1132 00:56:17,400 --> 00:56:18,680 Speaker 5: of their spin every year to. 1133 00:56:18,840 --> 00:56:22,239 Speaker 6: Veterans so it's upon us to apply and to be, 1134 00:56:22,320 --> 00:56:24,360 Speaker 6: HONEST i haven't took advantage of, that But i'm planning. 1135 00:56:24,400 --> 00:56:28,960 Speaker 7: Too that was your logistics went from early ages seventeen 1136 00:56:29,000 --> 00:56:30,520 Speaker 7: eighteen to now That amazon. 1137 00:56:30,600 --> 00:56:31,840 Speaker 5: Deal it's beautiful. 1138 00:56:31,880 --> 00:56:35,120 Speaker 2: Man so what's what's your plans for the next five ten? Years, 1139 00:56:35,239 --> 00:56:38,160 Speaker 2: like how are you going to just take Over india 1140 00:56:38,640 --> 00:56:39,600 Speaker 2: run for president out? 1141 00:56:39,640 --> 00:56:43,240 Speaker 6: There, no, Man we plan to have like service centers 1142 00:56:43,280 --> 00:56:46,080 Speaker 6: in different, countries you, Know LIKE i, Said india was 1143 00:56:46,480 --> 00:56:49,040 Speaker 6: you Know Ali hoop in terms of having a. Relationship 1144 00:56:49,480 --> 00:56:52,080 Speaker 6: but we're looking at things and you, Know, Jamaica. 1145 00:56:52,320 --> 00:56:54,520 Speaker 2: AFRICA i was going to ask you About, Africa, Africa. 1146 00:56:55,400 --> 00:57:00,000 Speaker 2: Africa what country In? Africa Ah? Ghana you have relationship 1147 00:57:00,000 --> 00:57:02,000 Speaker 2: ships there. ALREADY i have a couple of friends from. 1148 00:57:02,080 --> 00:57:04,640 Speaker 6: There okay THAT i plan the leverage that's interested in 1149 00:57:04,760 --> 00:57:07,440 Speaker 6: outsourcing and, they you, know they have the relationships on the. 1150 00:57:07,480 --> 00:57:09,640 Speaker 2: Ground that seems like something that could really take off In, 1151 00:57:09,719 --> 00:57:12,880 Speaker 2: africa especially countries Like nigeria And ghana where you know 1152 00:57:13,000 --> 00:57:15,560 Speaker 2: people they Speak, english they're very tech. Savvy it's a. 1153 00:57:15,600 --> 00:57:19,600 Speaker 2: Lot it's a, huge huge young population and the content 1154 00:57:19,640 --> 00:57:24,000 Speaker 2: Pop it seems, like you, know it would in my 1155 00:57:24,120 --> 00:57:27,440 Speaker 2: brain it could be like a Next. India, definitely. 1156 00:57:28,040 --> 00:57:31,120 Speaker 6: DEFINITELY i mean they got the resources to be, YEAH 1157 00:57:32,160 --> 00:57:35,080 Speaker 6: i Mean africa is, huge, right so a lot of opportunity. 1158 00:57:35,120 --> 00:57:39,000 Speaker 2: There there you have, It ladies and, gentlemen what would 1159 00:57:39,040 --> 00:57:42,800 Speaker 2: you what would you like to tell the people social media, handles, 1160 00:57:42,840 --> 00:57:44,800 Speaker 2: Websites how can they follow? 1161 00:57:44,800 --> 00:57:44,840 Speaker 5: You? 1162 00:57:45,160 --> 00:57:52,720 Speaker 6: Yeah So Metro Max solutions we're all all, platforms whether That's, Facebook, Instagram. 1163 00:57:53,080 --> 00:57:55,800 Speaker 6: LinkedIn you can go to our Website mentro Mac solutions 1164 00:57:55,840 --> 00:57:58,720 Speaker 6: dot com and uh you can follow me on ig not, 1165 00:57:58,880 --> 00:58:04,800 Speaker 6: much but ask the marco at is MY ig? Handle 1166 00:58:04,880 --> 00:58:06,920 Speaker 6: so you, know look forward to connecting and working with 1167 00:58:07,000 --> 00:58:09,920 Speaker 6: a lot of small business. Entrepreneurs what's your Favorite indian? 1168 00:58:10,000 --> 00:58:15,040 Speaker 6: Food i'm a, pesytarian, bro SO i love. HAMUS i 1169 00:58:15,120 --> 00:58:15,560 Speaker 6: do a lot of. 1170 00:58:15,600 --> 00:58:19,400 Speaker 2: Veggies, okay, Yeah i'm a pescatarian. TOO i Love indian. 1171 00:58:19,440 --> 00:58:21,840 Speaker 2: FOOD i Eat indian food at least once a. 1172 00:58:21,920 --> 00:58:22,680 Speaker 5: Week once a. 1173 00:58:22,760 --> 00:58:26,840 Speaker 4: Week, yeah we gotta go, there, MAN i want my 1174 00:58:26,960 --> 00:58:28,240 Speaker 4: First indian wedding. 1175 00:58:29,560 --> 00:58:29,600 Speaker 5: This. 1176 00:58:29,760 --> 00:58:31,520 Speaker 4: Summer how many? Days it? 1177 00:58:31,680 --> 00:58:31,720 Speaker 5: Was? 1178 00:58:31,960 --> 00:58:33,720 Speaker 4: Four, yeah it four? 1179 00:58:33,840 --> 00:58:35,840 Speaker 2: Days he was seek shout out to my, Man Paul 1180 00:58:36,040 --> 00:58:39,720 Speaker 2: Seek and it was a whole cultural experience for. 1181 00:58:39,880 --> 00:58:41,680 Speaker 4: Me so it was. 1182 00:58:41,720 --> 00:58:43,200 Speaker 2: Dope it was, dope you, Know LIKE i, SAID i 1183 00:58:43,280 --> 00:58:46,960 Speaker 2: love to just experience different. Cultures it takes your mind 1184 00:58:47,000 --> 00:58:49,880 Speaker 2: to a whole different playing. Field LIKE i, mean we 1185 00:58:50,000 --> 00:58:52,360 Speaker 2: get stuck in our culture so much that we forget 1186 00:58:52,440 --> 00:58:55,000 Speaker 2: that there's millions of different people out in the world 1187 00:58:55,040 --> 00:58:58,720 Speaker 2: and different cultures and all kinds of different customs and 1188 00:58:59,120 --> 00:59:01,600 Speaker 2: fashion and all that. Stuff but not a the wedding 1189 00:59:01,760 --> 00:59:05,560 Speaker 2: was really, dope very welcoming people and it was it 1190 00:59:05,680 --> 00:59:09,280 Speaker 2: was interesting for me to see a how they worked 1191 00:59:09,320 --> 00:59:11,680 Speaker 2: with each other, because, like you, know his, family his 1192 00:59:12,160 --> 00:59:16,240 Speaker 2: father in law owns a chain of motels AND i 1193 00:59:16,400 --> 00:59:18,479 Speaker 2: found out that, like at least on The East, coast 1194 00:59:18,600 --> 00:59:21,960 Speaker 2: like almost seventy percent of like those motels. 1195 00:59:21,560 --> 00:59:24,240 Speaker 4: Are owned by like One indian, family. 1196 00:59:24,640 --> 00:59:26,880 Speaker 2: And what they do is like they'll have like all, 1197 00:59:26,960 --> 00:59:30,360 Speaker 2: right LIKE i buy a motel and THEN i send 1198 00:59:30,480 --> 00:59:33,200 Speaker 2: like for my nephew to come To india to work 1199 00:59:33,320 --> 00:59:37,000 Speaker 2: in the, motel and he learns the whole, system and 1200 00:59:37,120 --> 00:59:39,760 Speaker 2: then everybody pulls their money and he takes a, loan 1201 00:59:40,240 --> 00:59:43,920 Speaker 2: he buys a motel and they just repeat the process like. 1202 00:59:44,000 --> 00:59:46,160 Speaker 2: That then it's like he's paying, off so they stimulating 1203 00:59:46,280 --> 00:59:49,480 Speaker 2: the economy while they're still. Learning they, all you, know 1204 00:59:49,600 --> 00:59:51,160 Speaker 2: it's not like and if you want to be a, 1205 00:59:51,240 --> 00:59:53,160 Speaker 2: lawyer you got to be a lawyer for the. Company 1206 00:59:53,600 --> 00:59:54,880 Speaker 2: you want to be like you know What i'm, saying 1207 00:59:54,880 --> 00:59:57,240 Speaker 2: the Account you got to be the company's. Account you 1208 00:59:57,320 --> 00:59:59,320 Speaker 2: can't be LIKE i, mean you could do, it but 1209 00:59:59,400 --> 01:00:00,960 Speaker 2: it's front of, part like you got to kind of 1210 01:00:01,000 --> 01:00:04,120 Speaker 2: like all work. Together so just seeing that it was 1211 01:00:04,200 --> 01:00:06,520 Speaker 2: really inspiring to me Because i'm, like this is like 1212 01:00:06,600 --> 01:00:11,080 Speaker 2: a whole system in. Place and it's the same with 1213 01:00:11,160 --> 01:00:14,040 Speaker 2: gas stations, too yeah gas station heaving a gas station, 1214 01:00:14,200 --> 01:00:16,920 Speaker 2: Game yeah, yeah yeah for. Sure so you can always 1215 01:00:17,000 --> 01:00:21,280 Speaker 2: learn from other, people other, culches and definitely when it 1216 01:00:21,360 --> 01:00:25,040 Speaker 2: comes to that, SPECIFICALLY i think that that was really really. 1217 01:00:25,080 --> 01:00:26,360 Speaker 4: Dope so shot to everybody In. 1218 01:00:26,440 --> 01:00:28,800 Speaker 2: India LIKE i, said we had a bad, experience but 1219 01:00:29,560 --> 01:00:31,040 Speaker 2: we won't let one bad avenue. 1220 01:00:31,080 --> 01:00:37,720 Speaker 5: Room our fortune was is now Changed Metro. 1221 01:00:37,880 --> 01:00:39,400 Speaker 2: Max by the time you hit part two of this, 1222 01:00:39,800 --> 01:00:42,360 Speaker 2: situation we're going to be up and running with the 1223 01:00:42,400 --> 01:00:43,160 Speaker 2: whole empire In. 1224 01:00:43,280 --> 01:00:46,200 Speaker 4: India troy housekeeping. 1225 01:00:46,200 --> 01:00:48,960 Speaker 7: Items, yeah, man shot everybody On patreon dot. Com ya, 1226 01:00:49,000 --> 01:00:50,880 Speaker 7: know that's how proud to pay program and shout to 1227 01:00:50,920 --> 01:00:53,960 Speaker 7: every all our earners on ey L university man that 1228 01:00:54,200 --> 01:00:57,160 Speaker 7: have just flooded flooded the university with. 1229 01:00:57,480 --> 01:00:57,800 Speaker 5: Value. 1230 01:00:57,920 --> 01:01:00,840 Speaker 7: Man we appreciate all of our earners and uh yeah, 1231 01:01:00,880 --> 01:01:03,320 Speaker 7: man shout everybody that's been supporting to merch uh and 1232 01:01:03,400 --> 01:01:05,240 Speaker 7: giving great feedback about everything that they're. 1233 01:01:05,280 --> 01:01:08,640 Speaker 2: Learning so, yeah, yeah AND i FORGET i would be 1234 01:01:08,920 --> 01:01:11,840 Speaker 2: remiss to forget. THIS i actually spent a month In, 1235 01:01:11,960 --> 01:01:15,040 Speaker 2: asia me And jamaar three years. Ago it was life 1236 01:01:15,120 --> 01:01:18,280 Speaker 2: changing experience and we went to five countries In asia 1237 01:01:18,680 --> 01:01:21,440 Speaker 2: and that's another way THAT i actually learned about how 1238 01:01:21,560 --> 01:01:23,960 Speaker 2: business and because they was like broil up on crypto 1239 01:01:24,080 --> 01:01:27,600 Speaker 2: and everything like. That and it's extremely like we was In, 1240 01:01:27,680 --> 01:01:32,280 Speaker 2: thailand extremely diverse. Country people from all over the world 1241 01:01:32,440 --> 01:01:34,920 Speaker 2: was there and it was all ve. Man we got 1242 01:01:35,000 --> 01:01:39,000 Speaker 2: so much love out. There everybody was just, warm. Embrasive 1243 01:01:39,160 --> 01:01:43,760 Speaker 2: SO i encourage everybody to. Travel travel is the only 1244 01:01:43,880 --> 01:01:45,920 Speaker 2: thing that you can spend money on and you will 1245 01:01:46,400 --> 01:01:50,080 Speaker 2: guarantee to get a return because you it. Will it 1246 01:01:50,160 --> 01:01:53,880 Speaker 2: will greatly impact your life in a positive, Way i'm 1247 01:01:53,920 --> 01:01:56,800 Speaker 2: sure of. It so travel as much as possible once 1248 01:01:56,880 --> 01:02:01,560 Speaker 2: THIS covid situation dies, down BECAUSE i just thought about 1249 01:02:01,600 --> 01:02:03,480 Speaker 2: that at the last. Minute but we definitely spent thirty 1250 01:02:03,560 --> 01:02:06,800 Speaker 2: days out there with the five different, countries and you, 1251 01:02:06,880 --> 01:02:10,439 Speaker 2: know hearing your story it changed your, Life i'm. Sure 1252 01:02:10,640 --> 01:02:13,160 Speaker 2: so you Know i'm back with two. Businesses, yeah for, 1253 01:02:13,280 --> 01:02:16,400 Speaker 2: sure for. Sure so expand your mind, people and for. 1254 01:02:16,560 --> 01:02:19,800 Speaker 2: Travel this has been a very enlightening. Conversation thank you 1255 01:02:19,920 --> 01:02:21,960 Speaker 2: guys for rocking with. Us we will see you next. 1256 01:02:22,000 --> 01:02:23,160 Speaker 2: Week peace is. 1257 01:02:23,560 --> 01:02:31,280 Speaker 3: Later my graduates from my school being forced back drop Drop, 1258 01:02:31,960 --> 01:02:34,360 Speaker 3: mike drop back dropp. 1259 01:02:45,280 --> 01:02:46,800 Speaker 7: Coach the energy out there felt. 1260 01:02:46,840 --> 01:02:48,360 Speaker 1: Different what changed for the team? 1261 01:02:48,400 --> 01:02:50,320 Speaker 5: Today it was the new game day scratches from The 1262 01:02:50,400 --> 01:02:52,000 Speaker 5: California lottery. Players. 1263 01:02:52,040 --> 01:02:54,400 Speaker 4: Everything those games sent the team's energy through the. 1264 01:02:54,480 --> 01:02:56,640 Speaker 5: Roof are you saying it was the off field play 1265 01:02:56,680 --> 01:02:57,600 Speaker 5: that made the difference on the. 1266 01:02:57,640 --> 01:03:00,840 Speaker 4: Field, hey little play makes your day and it made the. 1267 01:03:00,920 --> 01:03:03,320 Speaker 5: Game that's all for, Now coach one more. 1268 01:03:03,440 --> 01:03:06,479 Speaker 1: Question played the New Los Angeles, Chargers San francisco forty 1269 01:03:06,560 --> 01:03:09,440 Speaker 1: Nine ers And Los Angeles Rams scratchers from The California. 1270 01:03:09,480 --> 01:03:12,600 Speaker 5: LOTTERY a little play can make your. Day peace play. 1271 01:03:12,640 --> 01:03:14,600 Speaker 5: Responsibly must be eighteen years or older to purchase play 1272 01:03:14,640 --> 01:03:14,959 Speaker 5: or claim