1 00:00:02,759 --> 00:00:05,640 Speaker 1: You're listening to Ron and Nanian The Car Doctor, nationally 2 00:00:05,680 --> 00:00:09,240 Speaker 1: recognized auto expert trusted by mechanics, weekend wrenchers, and vehicle 3 00:00:09,240 --> 00:00:12,280 Speaker 1: owners alike. Ron brings over forty years of hands on 4 00:00:12,360 --> 00:00:15,560 Speaker 1: experience and deep industry insight to help you understand your vehicle. 5 00:00:16,160 --> 00:00:19,160 Speaker 1: Join the Conversation live every Saturday from two to four 6 00:00:19,200 --> 00:00:21,759 Speaker 1: pm Eastern by calling eight five to five five six 7 00:00:21,880 --> 00:00:24,960 Speaker 1: zero nine nine zero zero. That's eight five to five 8 00:00:25,079 --> 00:00:28,320 Speaker 1: five six zero ninety nine hundred, your direct line to 9 00:00:28,400 --> 00:00:33,440 Speaker 1: honest answers and practical advice. Looking for more, visit cardoctorshow 10 00:00:33,520 --> 00:00:37,320 Speaker 1: dot com for past episodes, repair tips, and Ron's latest insights, 11 00:00:37,520 --> 00:00:39,760 Speaker 1: and be sure to subscribe to the Car Doctor YouTube 12 00:00:39,840 --> 00:00:44,280 Speaker 1: channel for exclusive videos, real repair footage and more. Now 13 00:00:44,560 --> 00:00:47,479 Speaker 1: start your engines. The Car Doctor is in the garage 14 00:00:47,560 --> 00:00:49,559 Speaker 1: and ready to take your call. 15 00:00:49,600 --> 00:00:51,280 Speaker 2: When is it too much? 16 00:00:51,360 --> 00:00:51,839 Speaker 3: What is it? 17 00:00:52,640 --> 00:00:56,960 Speaker 2: Jeez? It's just like you're opening up Pandora's box and 18 00:00:57,160 --> 00:01:00,360 Speaker 2: is it Your responsibility is the mechanic to tell them that? 19 00:01:01,440 --> 00:01:03,040 Speaker 2: You know, when you get a new customer in the shop, 20 00:01:03,240 --> 00:01:08,560 Speaker 2: it's it's usually because the last person or persons or 21 00:01:08,640 --> 00:01:14,240 Speaker 2: shops or shops couldn't satisfy them, or the person's a nut. 22 00:01:14,440 --> 00:01:15,800 Speaker 2: I mean, there's no other way to say it, right, 23 00:01:15,840 --> 00:01:18,640 Speaker 2: It's it's one of the other. It's they couldn't fix 24 00:01:18,680 --> 00:01:20,320 Speaker 2: the car, or the person didn't want to let them 25 00:01:20,319 --> 00:01:25,559 Speaker 2: fix the car, and the person was unreasonable. Marion brought 26 00:01:25,560 --> 00:01:29,800 Speaker 2: me her twenty ten Toyota uh this week one day, 27 00:01:30,840 --> 00:01:33,400 Speaker 2: you know, first time I'm meeting her, and very reasonable, 28 00:01:33,480 --> 00:01:36,119 Speaker 2: very nice. Just you know, why can't the last two 29 00:01:36,160 --> 00:01:39,520 Speaker 2: shops fix this car? I don't understand it because it 30 00:01:39,600 --> 00:01:42,640 Speaker 2: had a check engine light on, it had traction control lights. 31 00:01:42,680 --> 00:01:44,600 Speaker 2: You know, Toyotas do that. They'll they'll they'll set a 32 00:01:44,640 --> 00:01:47,000 Speaker 2: fault code and like a lot of the Japanese products 33 00:01:47,000 --> 00:01:48,800 Speaker 2: out there, you'll set one fault code and it'll turn 34 00:01:48,840 --> 00:01:50,800 Speaker 2: on all the lights and it looks like a Christmas 35 00:01:50,840 --> 00:01:54,080 Speaker 2: tree on the dashboard and you know, yeah, okay, fine, 36 00:01:54,280 --> 00:01:55,800 Speaker 2: you know it's going to cost a couple hundred bucks. 37 00:01:55,800 --> 00:01:57,720 Speaker 2: We'll you know, get into it. We'll start, we'll take 38 00:01:57,720 --> 00:02:00,000 Speaker 2: a look and let's se yeah, okay, good, very reason. 39 00:02:00,280 --> 00:02:02,240 Speaker 2: I'm thinking. You know, you're as a mechanic, you're kind 40 00:02:02,240 --> 00:02:03,960 Speaker 2: of looking over your shoulder. You're saying, you know, is 41 00:02:04,000 --> 00:02:06,760 Speaker 2: there a nut here, but you know it's it's you're looking, 42 00:02:06,800 --> 00:02:10,639 Speaker 2: but you don't see it. So this twenty ten Toyota 43 00:02:10,800 --> 00:02:13,200 Speaker 2: came in and you know, as I always do, I 44 00:02:13,240 --> 00:02:15,640 Speaker 2: give it a once over and scan it for codes, 45 00:02:15,680 --> 00:02:17,640 Speaker 2: and it had a P zero four fifty six small 46 00:02:17,680 --> 00:02:24,160 Speaker 2: evaporative emissions League and some preliminary diagnosis started pointing towards 47 00:02:24,200 --> 00:02:28,280 Speaker 2: the charcoal canister, the canister assembly. Well, it's not that 48 00:02:28,320 --> 00:02:30,960 Speaker 2: the canister assembly was bad. The vent valve which is 49 00:02:30,960 --> 00:02:34,600 Speaker 2: actually on the canister, but the bolts were rusted to 50 00:02:34,680 --> 00:02:38,720 Speaker 2: the case because it's it's sixteen years old, and it's 51 00:02:38,720 --> 00:02:40,600 Speaker 2: had one hundred and fifty thousand miles and it's had 52 00:02:40,639 --> 00:02:44,320 Speaker 2: a hard life. And you know, what are you gonna do? 53 00:02:44,360 --> 00:02:45,880 Speaker 2: Take it apart and just put a vent valve in it. 54 00:02:45,880 --> 00:02:47,760 Speaker 2: You're gonna take it apart, put a canister in it. 55 00:02:47,840 --> 00:02:50,440 Speaker 2: I mean that would be logical, right, Proximity of repair 56 00:02:50,480 --> 00:02:53,399 Speaker 2: and consistency of repair and the ability to actually get 57 00:02:53,400 --> 00:02:57,920 Speaker 2: to something, that's what you're gonna do. But to get 58 00:02:57,960 --> 00:03:02,520 Speaker 2: to that, and here comes the you sort of got 59 00:03:02,560 --> 00:03:05,760 Speaker 2: to sneak it out past the exhaust system or lower 60 00:03:05,840 --> 00:03:08,360 Speaker 2: the exhaust system, one or the other. And lowering it 61 00:03:08,400 --> 00:03:11,000 Speaker 2: is generally easier because it's pretty tight in there. It's 62 00:03:11,560 --> 00:03:14,440 Speaker 2: you know, the geniuses at Toyota. But the canister above 63 00:03:14,480 --> 00:03:16,360 Speaker 2: the exhaust, above the heat shields, so you have to 64 00:03:16,360 --> 00:03:18,120 Speaker 2: take down the exhaust, the heat shield and then you're 65 00:03:18,120 --> 00:03:21,200 Speaker 2: looking at the canister because after all, charcoal canisters on 66 00:03:21,240 --> 00:03:24,640 Speaker 2: toyotas they never go bad, you know, like the sun's 67 00:03:24,680 --> 00:03:27,280 Speaker 2: going to come up tomorrow, what day is it? And 68 00:03:29,080 --> 00:03:31,200 Speaker 2: I look at this Toyota. I'm looking over the rest 69 00:03:31,200 --> 00:03:34,480 Speaker 2: of it, and it's it's a little crunchy, you know, 70 00:03:34,560 --> 00:03:37,280 Speaker 2: it's it's seen some better days as far as rust 71 00:03:37,320 --> 00:03:40,400 Speaker 2: is concerned. You know, it's not quite I need a 72 00:03:40,440 --> 00:03:42,600 Speaker 2: tetans shot to look at it. But it was sort of, 73 00:03:43,440 --> 00:03:46,520 Speaker 2: you know, encroaching on that. It was sort of becoming 74 00:03:46,560 --> 00:03:49,560 Speaker 2: the uss rostolium. The more I looked at it, and 75 00:03:50,080 --> 00:03:52,640 Speaker 2: you know it is that what you want to do? 76 00:03:54,120 --> 00:03:55,800 Speaker 2: I mean that thing had so much rust on the 77 00:03:55,840 --> 00:03:57,880 Speaker 2: back of it. It was like a museum. You know, 78 00:03:57,920 --> 00:03:59,480 Speaker 2: you could have taken people through it and said here 79 00:03:59,520 --> 00:04:01,800 Speaker 2: here's what looks like. You know, you know, could have 80 00:04:01,840 --> 00:04:06,080 Speaker 2: charged a quarter a route. So, yeah, it's getting worse 81 00:04:06,120 --> 00:04:07,560 Speaker 2: the more I look at it, and then I noticed 82 00:04:07,640 --> 00:04:10,520 Speaker 2: up front and I noticed this when I started it, 83 00:04:11,400 --> 00:04:13,080 Speaker 2: I heard a little bit of an exhaust rumble and 84 00:04:13,120 --> 00:04:15,640 Speaker 2: I look and where the front exhaust pipe meets the 85 00:04:15,640 --> 00:04:19,159 Speaker 2: center exhaust pipe, the flan just kind of hanging on, 86 00:04:20,320 --> 00:04:23,240 Speaker 2: you know, like it knows not to let go for 87 00:04:23,360 --> 00:04:26,840 Speaker 2: something bad will happen. And you know, in bottom line, 88 00:04:26,880 --> 00:04:29,240 Speaker 2: in order to do this charcoal canister that I think 89 00:04:29,320 --> 00:04:31,760 Speaker 2: I'm gonna have to do, at some point, I'm gonna 90 00:04:31,800 --> 00:04:34,000 Speaker 2: have to lower the exhaust or I'm gonna have to 91 00:04:34,120 --> 00:04:37,640 Speaker 2: risk leaning hard on the exhaust to lean on the 92 00:04:37,680 --> 00:04:39,560 Speaker 2: heat shield to get the heat shield out of the way, 93 00:04:39,560 --> 00:04:41,960 Speaker 2: which is rusted in place by the way, to get 94 00:04:42,000 --> 00:04:46,440 Speaker 2: the canister down. So you know, it was that it 95 00:04:46,520 --> 00:04:49,400 Speaker 2: needed three tires. The tires were getting kind of thin 96 00:04:49,400 --> 00:04:52,280 Speaker 2: in the skin. It had a couple of oil leaks. 97 00:04:52,400 --> 00:04:54,760 Speaker 2: You know, I was disappointed. I sort of hope the 98 00:04:54,800 --> 00:04:56,440 Speaker 2: oil leaks would reach the back of the car because 99 00:04:56,440 --> 00:04:58,839 Speaker 2: it would slow the rust down. But you know, it's 100 00:04:58,880 --> 00:05:02,760 Speaker 2: like that stuff just doesn't generally happened. So I did 101 00:05:02,760 --> 00:05:05,320 Speaker 2: what I usually do. I tell somebody what they need 102 00:05:05,360 --> 00:05:09,040 Speaker 2: to know, not what they want to hear. And Marian 103 00:05:09,120 --> 00:05:13,240 Speaker 2: absorbed it. She you know, I think she understood it. 104 00:05:13,240 --> 00:05:14,880 Speaker 2: From her perspective. I think she was shocked that she 105 00:05:14,920 --> 00:05:16,800 Speaker 2: had a mechanic that was explaining things. I think that 106 00:05:16,880 --> 00:05:20,599 Speaker 2: was the bigger issue. But in an event, we you know, 107 00:05:20,800 --> 00:05:22,120 Speaker 2: I told her what was going on. She was going 108 00:05:22,160 --> 00:05:24,080 Speaker 2: to call her husband, and I hung up the phone. 109 00:05:24,120 --> 00:05:26,119 Speaker 2: We hung up the phone and I counted, and within 110 00:05:27,080 --> 00:05:29,760 Speaker 2: three sixty second cycles the phone rings and it's the husband, 111 00:05:30,080 --> 00:05:34,160 Speaker 2: Tom Thomas. Tom, and I explained the whole thing to 112 00:05:34,279 --> 00:05:36,120 Speaker 2: him and he got it and he said, you know, 113 00:05:36,200 --> 00:05:38,400 Speaker 2: he said, Ron, the biggest thing is, he goes, I'm 114 00:05:38,440 --> 00:05:42,120 Speaker 2: really probably going to replace the car because you know, 115 00:05:42,200 --> 00:05:44,400 Speaker 2: it's sixteen years old and my wife's riding around in it. 116 00:05:44,440 --> 00:05:47,039 Speaker 2: I want to get her into something nicer. You know, 117 00:05:47,080 --> 00:05:48,640 Speaker 2: do you think it's worth fixing? And I took them 118 00:05:48,640 --> 00:05:50,799 Speaker 2: down the path of all the potential of what I see. 119 00:05:50,880 --> 00:05:53,720 Speaker 2: You know, it's almost no guarantees, but I'll take out 120 00:05:53,760 --> 00:05:56,359 Speaker 2: the crystal ball for a paying customer and give you 121 00:05:56,400 --> 00:06:00,400 Speaker 2: my best nickels worth of free advice. And you know, 122 00:06:00,640 --> 00:06:02,039 Speaker 2: he said, what would you do? And I said, I'd 123 00:06:02,040 --> 00:06:05,279 Speaker 2: replace the car. I you know, I think you're I 124 00:06:05,279 --> 00:06:08,480 Speaker 2: think you're barking up the wrong tree. It's it's tired. 125 00:06:08,520 --> 00:06:10,440 Speaker 2: In a lot of places. The rust is eventually going 126 00:06:10,520 --> 00:06:11,880 Speaker 2: to take the back of the car to which the 127 00:06:11,880 --> 00:06:13,960 Speaker 2: front is attached. So at some point it's going to matter. 128 00:06:14,720 --> 00:06:16,560 Speaker 2: And you know, if you're ready to replace it, let's 129 00:06:16,600 --> 00:06:18,960 Speaker 2: replace it. Let's not you know, fool around with this. 130 00:06:21,600 --> 00:06:22,839 Speaker 2: Can you get it through inspection? 131 00:06:23,000 --> 00:06:23,240 Speaker 3: Well? 132 00:06:23,920 --> 00:06:27,919 Speaker 2: Yeah, you know in New Jersey, all right? And I 133 00:06:27,920 --> 00:06:30,039 Speaker 2: don't know if any statuoter law in the books to 134 00:06:30,040 --> 00:06:32,520 Speaker 2: prevent you from doing this. You clear the codes, you 135 00:06:32,600 --> 00:06:34,960 Speaker 2: run a drive cycle. If it passes the drive cycle 136 00:06:35,040 --> 00:06:39,240 Speaker 2: doesn't set a fault code, that car passes inspection because 137 00:06:39,279 --> 00:06:41,760 Speaker 2: there's no law on the books in the in the 138 00:06:41,800 --> 00:06:45,240 Speaker 2: great wonderful Weak Care State of New Jersey that says 139 00:06:45,279 --> 00:06:48,160 Speaker 2: you you can't inspect the car because you think it's 140 00:06:48,240 --> 00:06:49,800 Speaker 2: going to set a fault code. It has to be 141 00:06:49,839 --> 00:06:51,720 Speaker 2: a hard failure. It has to be right there in 142 00:06:51,760 --> 00:06:53,880 Speaker 2: your face, the lights on the fault is there. It's 143 00:06:53,920 --> 00:06:59,960 Speaker 2: not we think this is going to happen. So I said, 144 00:07:00,040 --> 00:07:01,200 Speaker 2: you know, I need about an hour of time I 145 00:07:01,200 --> 00:07:03,680 Speaker 2: got to run a drive cycle. I explained what an 146 00:07:03,680 --> 00:07:05,919 Speaker 2: OBD two drive cycle was, and he said fine, and 147 00:07:05,960 --> 00:07:08,920 Speaker 2: I you know, after lunch, I went out, I cleared codes, 148 00:07:08,960 --> 00:07:11,080 Speaker 2: and I went out for a road test. Sure enough, 149 00:07:11,840 --> 00:07:14,040 Speaker 2: I got all the monitors to run. Sure enough, I 150 00:07:14,080 --> 00:07:16,560 Speaker 2: had no fault codes, which tells me this is going 151 00:07:16,640 --> 00:07:19,200 Speaker 2: to get even uglier because it's it's an intermittent failure. 152 00:07:19,240 --> 00:07:22,520 Speaker 2: And you know, where do you? Where do you? Where 153 00:07:22,560 --> 00:07:24,360 Speaker 2: do you begin? And I've got a few ideas. Had 154 00:07:24,360 --> 00:07:27,080 Speaker 2: I had I had I was supposed to have begun 155 00:07:27,160 --> 00:07:31,520 Speaker 2: if I said that, right, But bottom line, and I 156 00:07:31,520 --> 00:07:34,840 Speaker 2: guess this is my point that you know, you never 157 00:07:34,840 --> 00:07:37,360 Speaker 2: know what's going to commit on a Monday. Mondays are 158 00:07:37,360 --> 00:07:41,760 Speaker 2: always an interesting day. I ended up running monitors. I 159 00:07:41,800 --> 00:07:44,200 Speaker 2: got the vehicle to pass inspection. I got the vehicle 160 00:07:44,400 --> 00:07:48,480 Speaker 2: into condition for inspection. I should say it like that 161 00:07:49,200 --> 00:07:51,760 Speaker 2: in that once we ran the New Jersey Motor Vehicle inspection. 162 00:07:51,760 --> 00:07:54,960 Speaker 2: Plug the machine in, go through the steps, vehicle passed, 163 00:07:56,880 --> 00:07:59,000 Speaker 2: and I explained to the customer, you know what, this 164 00:07:59,040 --> 00:08:01,040 Speaker 2: is a random fault. Is the like going to come back? 165 00:08:01,160 --> 00:08:05,760 Speaker 2: I don't know, but my recommendation is replace the vehicle. 166 00:08:07,840 --> 00:08:08,080 Speaker 3: You know? 167 00:08:08,440 --> 00:08:11,040 Speaker 2: Is that a mechanics obligation? I think so. I think 168 00:08:11,040 --> 00:08:12,800 Speaker 2: that's part of what we're supposed to do. We're supposed 169 00:08:12,800 --> 00:08:15,320 Speaker 2: to guide people because people are basically clueless when it 170 00:08:15,320 --> 00:08:18,120 Speaker 2: comes to cars. In a lot of cases, they just 171 00:08:18,240 --> 00:08:24,920 Speaker 2: don't see. They just don't see what it is and 172 00:08:24,960 --> 00:08:29,600 Speaker 2: what it takes for a vehicle to exist. So I 173 00:08:29,640 --> 00:08:33,440 Speaker 2: guess the point of all this is, you know, find 174 00:08:33,440 --> 00:08:35,640 Speaker 2: a mechanic you trust, find somebody you can talk to, 175 00:08:36,080 --> 00:08:39,480 Speaker 2: be reasonable, try and work with them. See if they 176 00:08:39,520 --> 00:08:42,520 Speaker 2: work with you, and you never know, great relationships can 177 00:08:42,559 --> 00:08:44,880 Speaker 2: come out of that. I'm Marion's new best friend. Her 178 00:08:44,920 --> 00:08:47,880 Speaker 2: and her husband Tom. They're both very happy. They're out 179 00:08:47,920 --> 00:08:50,040 Speaker 2: car shopping. They're going to bring me a car, they promise, 180 00:08:50,120 --> 00:08:53,080 Speaker 2: within the next week to ten days, and we're going 181 00:08:53,160 --> 00:08:55,240 Speaker 2: to move on to something else because otherwise we're going 182 00:08:55,320 --> 00:08:58,840 Speaker 2: to get into exhaust canisters. Three tires going to become 183 00:08:58,880 --> 00:09:01,880 Speaker 2: four wheel alignment. There's a couple of oil leaks, and 184 00:09:01,960 --> 00:09:04,240 Speaker 2: before you know it, we'll put four grand or five 185 00:09:04,320 --> 00:09:06,760 Speaker 2: grand into the sixteen year old Toyota with one hundred 186 00:09:06,760 --> 00:09:08,600 Speaker 2: and fifty thousand miles on it, which is okay, But 187 00:09:10,240 --> 00:09:12,520 Speaker 2: if mama wants a new car, mama's got to get 188 00:09:12,559 --> 00:09:14,880 Speaker 2: a new car. And that's sort of the rule to 189 00:09:15,600 --> 00:09:18,680 Speaker 2: live by. So just something to think about. Right, just 190 00:09:19,559 --> 00:09:22,040 Speaker 2: when a shop says no, you wonder why they say no. 191 00:09:22,440 --> 00:09:24,720 Speaker 2: Do they give you a good reason? Do they explain, well, 192 00:09:25,120 --> 00:09:28,640 Speaker 2: you know, maybe it's not worth fixing, because always look 193 00:09:28,720 --> 00:09:31,120 Speaker 2: for that, because because that's always a very important part 194 00:09:31,120 --> 00:09:33,959 Speaker 2: of the order repair process. Eight five five five six 195 00:09:34,000 --> 00:09:36,640 Speaker 2: oh nine nine zero zero eight five five five six 196 00:09:36,720 --> 00:09:39,360 Speaker 2: oh nine nine zero zero. I'm Ronningeny in the car doctor. 197 00:09:39,400 --> 00:09:55,120 Speaker 2: I'll be back right after this. By the way. Two 198 00:09:55,160 --> 00:09:57,480 Speaker 2: new videos up on the YouTube channel this week. One 199 00:09:57,679 --> 00:10:01,280 Speaker 2: is the Mala trans fluid exchange process. This that we 200 00:10:01,400 --> 00:10:03,840 Speaker 2: are diving into this year. We're going to be throwing 201 00:10:03,920 --> 00:10:06,440 Speaker 2: up a bunch of videos talking about transfluid exchange and 202 00:10:06,440 --> 00:10:10,560 Speaker 2: why on various vehicles. And the other is talking about VVT. 203 00:10:10,679 --> 00:10:14,560 Speaker 2: It's a very very basic video explaining variable valve timing 204 00:10:15,040 --> 00:10:18,600 Speaker 2: and we talk about the process of the procedure and 205 00:10:18,640 --> 00:10:22,400 Speaker 2: the operation of and WHYVVT. Very light, very quick video, 206 00:10:22,520 --> 00:10:24,600 Speaker 2: sort of like a three to four minute primer, and 207 00:10:24,760 --> 00:10:26,640 Speaker 2: we're going to try and do something more detailed, more 208 00:10:26,640 --> 00:10:28,440 Speaker 2: in depth also this year. But they're both up on 209 00:10:28,480 --> 00:10:30,559 Speaker 2: the YouTube channel. If you get a chance to get 210 00:10:30,559 --> 00:10:31,960 Speaker 2: out there, take a look at them. If you like them, 211 00:10:32,040 --> 00:10:34,000 Speaker 2: like them, if you don't like them, don't like them, 212 00:10:34,280 --> 00:10:36,559 Speaker 2: put a thumbs down, put a thumbs up, whatever, put 213 00:10:36,559 --> 00:10:39,000 Speaker 2: a comment. Let us know. And you know, if you 214 00:10:39,040 --> 00:10:40,760 Speaker 2: want to share your thoughts on anything else you want 215 00:10:40,800 --> 00:10:43,520 Speaker 2: to see, you send me a note Ron at cardoctorshow 216 00:10:43,559 --> 00:10:46,080 Speaker 2: dot com and I'll be sure to give it a 217 00:10:46,160 --> 00:10:48,959 Speaker 2: lot of very careful consideration because we're here for you guys. 218 00:10:49,160 --> 00:10:51,800 Speaker 2: And of course, as always, you know, don't forget our 219 00:10:51,800 --> 00:10:54,280 Speaker 2: Facebook page. And if you're subscribing, if you're a podcaster, 220 00:10:54,679 --> 00:10:56,640 Speaker 2: and if you're not a podcaster, tell your friends, tell 221 00:10:56,679 --> 00:10:59,760 Speaker 2: your family, subscribe, hit that like button, hit that subscribe button. 222 00:11:00,000 --> 00:11:00,360 Speaker 3: Ops us. 223 00:11:00,400 --> 00:11:03,680 Speaker 2: The numbers help drive us and drive the business side 224 00:11:03,679 --> 00:11:06,080 Speaker 2: of radio. So let's go over to Frank in Tennessee. 225 00:11:06,520 --> 00:11:08,280 Speaker 2: See what's going on here and see what he's driving 226 00:11:08,320 --> 00:11:11,000 Speaker 2: eleven Dodge Ram pickup Frank, what's going on? How can 227 00:11:11,000 --> 00:11:11,320 Speaker 2: I help? 228 00:11:12,679 --> 00:11:15,000 Speaker 3: Hey, sir, thank you very much for taking my call. 229 00:11:17,440 --> 00:11:19,840 Speaker 3: We want to know to get started here on the 230 00:11:20,640 --> 00:11:26,240 Speaker 3: I'm not wealth in two thousand and eighteen July twenty eighteen, 231 00:11:26,280 --> 00:11:30,640 Speaker 3: I got eleven Dodge Ram five point seven Hemi engine 232 00:11:31,800 --> 00:11:38,800 Speaker 3: In twenty eighteen, I had a code check engine like 233 00:11:39,480 --> 00:11:41,200 Speaker 3: so it took it in and I got a lifetime 234 00:11:41,240 --> 00:11:43,319 Speaker 3: warranting one. So I took it into the. 235 00:11:45,280 --> 00:11:48,160 Speaker 2: You've got a lifetime You've got a lifetime warranty from who, 236 00:11:48,160 --> 00:11:52,160 Speaker 2: from Chrysler Kwysler. So you you bought this as a 237 00:11:52,280 --> 00:11:58,439 Speaker 2: used vehicle, no brand new, brand new in eleven, bought it, yes, sir, okay. 238 00:11:58,640 --> 00:12:01,280 Speaker 2: And in twenty eighteen, how many miles did it have 239 00:12:01,320 --> 00:12:01,520 Speaker 2: on it? 240 00:12:01,559 --> 00:12:01,719 Speaker 3: Then? 241 00:12:01,800 --> 00:12:06,160 Speaker 2: Just out of curiosity. 242 00:12:04,640 --> 00:12:11,600 Speaker 3: At do down in eighteen or in eighteen eighteen, malage 243 00:12:11,960 --> 00:12:15,960 Speaker 3: was about seventy eight thousand, five. 244 00:12:15,880 --> 00:12:17,920 Speaker 2: Hundred, Yeah, seventy eight thousand miles. And how many miles 245 00:12:17,960 --> 00:12:18,760 Speaker 2: does it have on it now? 246 00:12:20,559 --> 00:12:22,360 Speaker 3: Now? One hundred and sixty eight thousand? 247 00:12:22,480 --> 00:12:26,320 Speaker 2: Okay? So you bought it from the dealer in writing, 248 00:12:26,360 --> 00:12:28,920 Speaker 2: they gave you a lifetime warranty on the engine or the. 249 00:12:28,840 --> 00:12:33,400 Speaker 3: Whole truck, the whole truck. I got the powertrain, powertraining, 250 00:12:33,559 --> 00:12:35,960 Speaker 3: lifetime walking bumpered okay. 251 00:12:36,120 --> 00:12:38,600 Speaker 2: So now, well not what we would call bumper to bumper. 252 00:12:38,640 --> 00:12:40,839 Speaker 2: If a bulb burns out, you're you're you're paying for it. 253 00:12:40,880 --> 00:12:42,880 Speaker 2: If it needs breaks, you're paying for it. But if 254 00:12:42,880 --> 00:12:46,600 Speaker 2: a major drive train component engine transmission transfer case were 255 00:12:46,760 --> 00:12:51,319 Speaker 2: front of rear axle blows up, it's covered electronics. Okay, 256 00:12:51,800 --> 00:12:53,840 Speaker 2: all right, So here we are in twenty eighteen, and 257 00:12:53,880 --> 00:12:56,439 Speaker 2: the truck turns on a check engine light. I assume 258 00:12:56,480 --> 00:12:57,240 Speaker 2: you're going to tell me. 259 00:12:58,679 --> 00:12:59,920 Speaker 3: Correct, and it's it's. 260 00:12:59,720 --> 00:13:01,440 Speaker 2: Said some sort of a fault code. 261 00:13:02,800 --> 00:13:06,480 Speaker 3: I changed out to all the plugs because that's that's 262 00:13:07,440 --> 00:13:09,400 Speaker 3: wear and tear. So I went and did the all 263 00:13:09,440 --> 00:13:12,600 Speaker 3: the plugs. I also went and did all the coill packs. 264 00:13:14,000 --> 00:13:17,079 Speaker 3: And as soon as I started up, boom, check engine 265 00:13:17,120 --> 00:13:17,800 Speaker 3: like came back on. 266 00:13:18,040 --> 00:13:20,800 Speaker 2: Okay, who's time? Whose brand of coils did you? Whose 267 00:13:20,840 --> 00:13:22,160 Speaker 2: brand of coils did you use? 268 00:13:23,080 --> 00:13:26,080 Speaker 3: Oh geez, you're talk in twenty eighteen. I'm old. 269 00:13:26,440 --> 00:13:28,480 Speaker 2: Well I know that, But what do you think you 270 00:13:28,960 --> 00:13:31,480 Speaker 2: get them? Well, you think you think you went and 271 00:13:31,559 --> 00:13:38,120 Speaker 2: bought them from Chrystler. You think you bought them online? Okay, 272 00:13:39,280 --> 00:13:41,640 Speaker 2: all right, So you had you had a missfire, you said, 273 00:13:41,640 --> 00:13:44,160 Speaker 2: a check engine light. You said, a missfire on some cylinder? 274 00:13:45,360 --> 00:13:46,360 Speaker 3: Correctumb five? 275 00:13:46,640 --> 00:13:50,079 Speaker 2: All right? And then what'd you do took it to? 276 00:13:50,360 --> 00:13:53,360 Speaker 3: After I saw that that then it's inside the engine. 277 00:13:53,360 --> 00:13:55,400 Speaker 3: So I took it to a question garage over here 278 00:13:55,440 --> 00:14:00,920 Speaker 3: in uh Tennessee, Knoxville, Tennessee, and they went and took 279 00:14:00,960 --> 00:14:04,080 Speaker 3: it down. They said, yep, they're going to have to 280 00:14:04,080 --> 00:14:08,520 Speaker 3: do the engine. So he did the camshaft, all the tapts, 281 00:14:09,200 --> 00:14:14,320 Speaker 3: both heads camshaft. I'm looking now. I thought they had 282 00:14:14,440 --> 00:14:16,280 Speaker 3: just one cam in that, but I found out there's 283 00:14:16,320 --> 00:14:20,640 Speaker 3: two cams. She said, dual cam. Well on my paperwork 284 00:14:20,680 --> 00:14:25,240 Speaker 3: here in twenty eighteen, they replaced the left side camshaft one, 285 00:14:25,800 --> 00:14:28,600 Speaker 3: not the right side. So after I saw that, I 286 00:14:28,640 --> 00:14:31,720 Speaker 3: got a coat in code check engine light on check 287 00:14:31,760 --> 00:14:41,640 Speaker 3: engine number eight cylinder. So only got oh that's and 288 00:14:42,280 --> 00:14:47,240 Speaker 3: one hundred thousand miles of my plugs, double dual platinum plugs. 289 00:14:47,680 --> 00:14:52,040 Speaker 3: So I said probably not, maybe, maybe not. So I 290 00:14:52,160 --> 00:14:54,240 Speaker 3: just went ahead and took it out to the crisis 291 00:14:54,360 --> 00:14:59,200 Speaker 3: rids two hundred and seventy five dollars for a diagnosi charge. 292 00:14:59,640 --> 00:15:02,280 Speaker 3: And then they said at the plug. I said, wait 293 00:15:02,360 --> 00:15:05,640 Speaker 3: a minute, how about doing a compression check and the 294 00:15:05,680 --> 00:15:08,480 Speaker 3: plug all the engine, do the whole engine and do 295 00:15:08,640 --> 00:15:12,359 Speaker 3: a compression check. Because I found out that the cams 296 00:15:12,480 --> 00:15:17,320 Speaker 3: on the eleven rams, those two five point seven engines 297 00:15:17,760 --> 00:15:21,440 Speaker 3: had bat cams at them. It cost the country a 298 00:15:21,480 --> 00:15:25,000 Speaker 3: lot of cams were being replaced, so I thought they 299 00:15:25,000 --> 00:15:27,960 Speaker 3: did both cams. They didn't, so that's why I went 300 00:15:27,960 --> 00:15:29,680 Speaker 3: and had them do it out there since I got 301 00:15:29,680 --> 00:15:33,400 Speaker 3: lifetime warranty, and they said, nope, cams find But they 302 00:15:33,440 --> 00:15:36,560 Speaker 3: also did one compression check on just number eight, not 303 00:15:36,840 --> 00:15:40,440 Speaker 3: the whole engine. So in number eight I have ninety 304 00:15:40,520 --> 00:15:42,400 Speaker 3: pounds compression. 305 00:15:42,200 --> 00:15:45,520 Speaker 2: Which isn't enough. But there's a whole argument about whether 306 00:15:45,600 --> 00:15:50,640 Speaker 2: compression checks are accurate anymore variable variable valve timing engines, 307 00:15:50,840 --> 00:15:54,240 Speaker 2: compression checks don't necessarily work because where's the cam when 308 00:15:54,240 --> 00:15:56,280 Speaker 2: it's going to do that compression test and it can 309 00:15:56,280 --> 00:15:59,880 Speaker 2: affect it. So I mean, listen, can I comment on 310 00:16:00,080 --> 00:16:00,600 Speaker 2: something here? 311 00:16:01,600 --> 00:16:02,480 Speaker 3: Go ahead? 312 00:16:02,680 --> 00:16:06,280 Speaker 2: Why after replacing the coils and the you know, the 313 00:16:06,360 --> 00:16:08,720 Speaker 2: next moment you said, you started it up and you 314 00:16:08,800 --> 00:16:11,440 Speaker 2: got to check engine light and a misfire reported on 315 00:16:11,520 --> 00:16:17,080 Speaker 2: cylinder five. Why wouldn't been back in eighteen Why wouldn't 316 00:16:17,080 --> 00:16:19,760 Speaker 2: anybody think to themselves, could it be related to the 317 00:16:19,800 --> 00:16:21,040 Speaker 2: new parts we had just put in? 318 00:16:23,080 --> 00:16:23,360 Speaker 3: True? 319 00:16:24,160 --> 00:16:26,760 Speaker 2: Did anybody do any diagnosis there? 320 00:16:27,960 --> 00:16:32,000 Speaker 3: Well that the shop did right now? 321 00:16:32,040 --> 00:16:36,640 Speaker 2: Is that the original Chrysler dealership where you bought it from? Yes, okay, 322 00:16:37,080 --> 00:16:40,320 Speaker 2: Was that warranty policy a Chrysler policy or was that 323 00:16:40,440 --> 00:16:47,200 Speaker 2: unique to that dealership Chrysler, And it says on it Chrysler. Yes, 324 00:16:47,440 --> 00:16:49,640 Speaker 2: And you could call there's probably an eight hundred number 325 00:16:49,640 --> 00:16:52,320 Speaker 2: on that warranty policy. You could call them up and 326 00:16:52,360 --> 00:16:55,000 Speaker 2: they'll tell you. You know, mister Frank, you can go 327 00:16:55,000 --> 00:16:59,880 Speaker 2: anywhere in the continental United States and get that warranty correct. 328 00:17:00,040 --> 00:17:02,480 Speaker 3: And I'll already try that out and it has worked. 329 00:17:02,560 --> 00:17:05,640 Speaker 4: Okay, Okay, Yeah, I'm just wondering in Pennsylvania. 330 00:17:05,920 --> 00:17:10,040 Speaker 2: That's a heck of a warranty. Brother, Yes, that's that 331 00:17:10,119 --> 00:17:11,919 Speaker 2: truck's going to be around until it rusts out through 332 00:17:11,960 --> 00:17:15,080 Speaker 2: the frame rails. So I'll tell you what, Frank, stay put, 333 00:17:15,200 --> 00:17:17,280 Speaker 2: stay where you are. We'll come back. We'll finish up 334 00:17:17,280 --> 00:17:18,480 Speaker 2: with this because I think this is going to be 335 00:17:18,520 --> 00:17:20,639 Speaker 2: a good story in the long run. So on the 336 00:17:20,640 --> 00:17:22,680 Speaker 2: backside we'll get to you. Don't go anywhere. I'm Ronning 337 00:17:22,760 --> 00:17:24,960 Speaker 2: Nanny and the car doctor. Frank and I will both 338 00:17:25,000 --> 00:17:28,280 Speaker 2: return right after this. Stay put. 339 00:17:31,040 --> 00:17:36,160 Speaker 5: From the seat streets to the open route in night. 340 00:17:36,880 --> 00:17:39,400 Speaker 5: If you ride nes hell. 341 00:17:39,640 --> 00:17:41,800 Speaker 2: Ron will keep you rolling right. 342 00:17:42,520 --> 00:17:53,720 Speaker 5: Yeah, he's the car Frank. 343 00:17:53,760 --> 00:17:57,960 Speaker 2: You're still there, sir, so let's recap this. You bought 344 00:17:57,960 --> 00:18:01,400 Speaker 2: a twenty eleven Hemi and twenty eleven brand new from 345 00:18:01,400 --> 00:18:04,359 Speaker 2: the dealer. They gave you a lifetime warranty on powertrain, engine, 346 00:18:04,359 --> 00:18:09,159 Speaker 2: trans differentials, axles, et cetera. Twenty eighteen, about seventy thousand 347 00:18:09,240 --> 00:18:13,960 Speaker 2: miles you had done plugs and coils, and at that point, 348 00:18:14,320 --> 00:18:17,359 Speaker 2: right on the initial startup, it set a misfire code 349 00:18:17,400 --> 00:18:20,760 Speaker 2: on cylinder five I think you said. Took it to 350 00:18:20,800 --> 00:18:23,000 Speaker 2: the Chrysler dealer. They said, hey, you know, look, you've 351 00:18:23,000 --> 00:18:25,560 Speaker 2: got a bad camy. In twenty eleven there was one 352 00:18:25,600 --> 00:18:28,760 Speaker 2: singular cam down the middle. That was the infamous MSD 353 00:18:29,480 --> 00:18:35,040 Speaker 2: multiple cylinder problem camshaft issues they had. And it's been 354 00:18:35,080 --> 00:18:38,359 Speaker 2: good for about thirty thousand miles, and here we are, No, 355 00:18:38,400 --> 00:18:44,080 Speaker 2: actually it's longer now, right, yes, ninety thousand and now 356 00:18:44,080 --> 00:18:47,320 Speaker 2: it's setting a misfire code on cylinder number eight. 357 00:18:48,520 --> 00:18:48,760 Speaker 3: Correck. 358 00:18:49,320 --> 00:18:52,560 Speaker 2: And back in twenty eighteen they did a compression test 359 00:18:52,600 --> 00:18:54,800 Speaker 2: and it was ninety psi or now they did a 360 00:18:54,800 --> 00:18:57,280 Speaker 2: compression test and it was ninety psi. 361 00:19:00,240 --> 00:19:05,320 Speaker 4: Last month, yes, correct today, So so you know, I'm 362 00:19:05,320 --> 00:19:09,080 Speaker 4: not going to say ninety condemns the motor but if 363 00:19:09,080 --> 00:19:11,200 Speaker 4: I've got a question about one cylinder where you know, 364 00:19:11,200 --> 00:19:14,960 Speaker 4: if I've got a problem on eight and I'm checking compression. 365 00:19:14,480 --> 00:19:15,960 Speaker 2: And I got ninety and I want to, you know, 366 00:19:16,080 --> 00:19:17,840 Speaker 2: is that good or bad? What do you think the 367 00:19:17,880 --> 00:19:22,159 Speaker 2: easiest way to figure it out is really quick and easy? Well, no, 368 00:19:22,200 --> 00:19:24,160 Speaker 2: why don't we just go check compression on a quote 369 00:19:24,240 --> 00:19:27,560 Speaker 2: unquote good cylinder? What's known good? Right? 370 00:19:27,800 --> 00:19:27,879 Speaker 3: Ye? 371 00:19:28,960 --> 00:19:29,160 Speaker 5: Right? 372 00:19:29,200 --> 00:19:32,440 Speaker 3: If we don't do all weight cylinders, let's. 373 00:19:32,240 --> 00:19:35,120 Speaker 2: Do let's do at least one. You know, compression testing 374 00:19:35,200 --> 00:19:37,480 Speaker 2: is kind of an archaic thing, as hard as that 375 00:19:37,600 --> 00:19:40,439 Speaker 2: is to accept, and I understand that, you know, we do. 376 00:19:40,920 --> 00:19:42,879 Speaker 2: We do a lot of different ways now and a 377 00:19:42,920 --> 00:19:45,320 Speaker 2: lot of the problems are because cam timing has changed. 378 00:19:45,400 --> 00:19:48,439 Speaker 2: Variable valve timing has changed cam timing and caused us 379 00:19:48,440 --> 00:19:51,760 Speaker 2: to rethink the compression test. And there are shops now 380 00:19:51,800 --> 00:19:53,680 Speaker 2: and they've gotten quite good at it. They'll do things 381 00:19:53,680 --> 00:19:57,640 Speaker 2: called waveform analysis. They'll put up a sensor in the tailpipe, 382 00:19:57,760 --> 00:20:00,280 Speaker 2: watch the engine crank over. They'll scope out, you know, 383 00:20:00,359 --> 00:20:03,040 Speaker 2: exhaust puffs or air puffs and tell you here's the 384 00:20:03,040 --> 00:20:05,800 Speaker 2: weak cylinder, here's the good cylinder, and so on. But 385 00:20:06,840 --> 00:20:09,159 Speaker 2: you know, I don't know that the ninety PSI bothers me. 386 00:20:09,200 --> 00:20:10,800 Speaker 2: I'd be curious as to why they didn't go check 387 00:20:10,800 --> 00:20:15,160 Speaker 2: one of the other cylinders. Yes, you know, that's just okay? 388 00:20:15,359 --> 00:20:16,600 Speaker 2: Is it good or bad? 389 00:20:16,880 --> 00:20:17,120 Speaker 3: Look? 390 00:20:17,160 --> 00:20:20,000 Speaker 2: I talked to shops all week long, right, talking to 391 00:20:20,000 --> 00:20:21,639 Speaker 2: one fellow this week. He's telling me he's got a 392 00:20:21,640 --> 00:20:24,280 Speaker 2: problem with the left of your ABS speed sensor. He's 393 00:20:24,320 --> 00:20:26,840 Speaker 2: not sure about the pattern he got, and he's been 394 00:20:26,840 --> 00:20:28,720 Speaker 2: working on it for three days. And finally I said, 395 00:20:28,800 --> 00:20:30,160 Speaker 2: why don't you go look at the right rear? 396 00:20:30,760 --> 00:20:30,879 Speaker 3: Oh? 397 00:20:30,960 --> 00:20:33,040 Speaker 2: Yeah, I guess I could do that. You know, if 398 00:20:33,280 --> 00:20:35,600 Speaker 2: you've gotten known good on the car, let's go look 399 00:20:35,600 --> 00:20:39,280 Speaker 2: at known good, you know. Let's let's go see what's working. 400 00:20:39,720 --> 00:20:41,919 Speaker 2: So anyway, back to your issue. So here you are 401 00:20:41,920 --> 00:20:43,719 Speaker 2: one hundred and sixty eight thousand, and now you've got 402 00:20:43,720 --> 00:20:45,840 Speaker 2: a misfire on cylinder number eight. They're telling you it's 403 00:20:45,880 --> 00:20:47,639 Speaker 2: not compression. What are they telling you? 404 00:20:47,720 --> 00:20:52,440 Speaker 3: It is? Plugs? They said they found one plug that 405 00:20:52,720 --> 00:20:57,680 Speaker 3: was out of all sixteen plugs, they found one one 406 00:20:58,320 --> 00:21:02,320 Speaker 3: plug that had a rust wing. The one plug. 407 00:21:02,800 --> 00:21:05,280 Speaker 2: Yeah, so the plugs, okay, so the plug it's got 408 00:21:05,760 --> 00:21:10,880 Speaker 2: two right, So the plug's breaking down, right, so did 409 00:21:10,880 --> 00:21:11,800 Speaker 2: they put plugs in it? 410 00:21:12,880 --> 00:21:16,280 Speaker 3: Yes? I had uh wow, was there was either eat 411 00:21:16,320 --> 00:21:18,320 Speaker 3: up two hundred and seventy five dollars or let them 412 00:21:18,359 --> 00:21:21,320 Speaker 3: put it in for parts was two seventy nine. But 413 00:21:21,359 --> 00:21:23,320 Speaker 3: they also labor, so got me for labor. 414 00:21:23,600 --> 00:21:28,119 Speaker 2: Right, So now you're one thousand dollars into this quidge 415 00:21:28,960 --> 00:21:31,520 Speaker 2: and is cylinder number eight fixed? 416 00:21:32,880 --> 00:21:35,920 Speaker 3: Well, the checking's life not on. But then I went 417 00:21:35,920 --> 00:21:40,120 Speaker 3: to a friend of mine has got a local shop 418 00:21:40,520 --> 00:21:41,360 Speaker 3: shop and. 419 00:21:41,320 --> 00:21:45,200 Speaker 2: It's it's it's showing appending, it's showing appending number eight 420 00:21:45,280 --> 00:21:47,160 Speaker 2: or it's showing appending misfires. 421 00:21:47,320 --> 00:21:49,800 Speaker 3: Yeah, and they ran out of thing and says compression 422 00:21:49,840 --> 00:21:53,159 Speaker 3: should not be less than ninety less than one hundred. 423 00:21:53,480 --> 00:21:55,280 Speaker 2: Yeah, and I would agree with that. I think I 424 00:21:55,320 --> 00:22:00,760 Speaker 2: think ninety is. But again, you know, questionable meestionable because 425 00:22:00,800 --> 00:22:04,200 Speaker 2: compression with variable valve time, if we open or close 426 00:22:04,280 --> 00:22:08,960 Speaker 2: the valve later early in relation to piston position, we're 427 00:22:09,000 --> 00:22:13,080 Speaker 2: going to get an accurate compression test. So you know, 428 00:22:13,280 --> 00:22:15,280 Speaker 2: it's it becomes so much critical if we're going to 429 00:22:15,359 --> 00:22:17,840 Speaker 2: do that, let's go sample two or three other cylinders 430 00:22:17,840 --> 00:22:22,040 Speaker 2: if we don't want to do them all. So I've 431 00:22:22,040 --> 00:22:25,800 Speaker 2: got two I've got two comments here. One, the two 432 00:22:25,880 --> 00:22:29,320 Speaker 2: seventy five for the diagnosis. Was this done at the 433 00:22:29,359 --> 00:22:31,720 Speaker 2: Chrysler dealer where you purchased the truck and the warrant, 434 00:22:31,760 --> 00:22:32,880 Speaker 2: and that gave you the warranty? 435 00:22:34,040 --> 00:22:34,359 Speaker 3: Correct? 436 00:22:34,600 --> 00:22:37,280 Speaker 2: Okay? So in the confines of that warranty and the 437 00:22:37,280 --> 00:22:40,200 Speaker 2: fine print somewhere, how does it say it will handle 438 00:22:40,240 --> 00:22:43,119 Speaker 2: diagnosis only if. 439 00:22:42,960 --> 00:22:47,920 Speaker 3: It's found that the problem is under the warranty. If 440 00:22:47,920 --> 00:22:50,159 Speaker 3: it's not under warranty, then I got to pay the 441 00:22:50,280 --> 00:22:51,080 Speaker 3: two seventy five. 442 00:22:51,240 --> 00:22:56,080 Speaker 2: Okay. So they're saying because the compression is quote unquote. 443 00:22:55,760 --> 00:23:01,800 Speaker 3: Good, Well what question? They were says, it's with the 444 00:23:01,840 --> 00:23:05,560 Speaker 3: inspects of the Klaiser Okay, as she said, ninety psis 445 00:23:05,600 --> 00:23:06,320 Speaker 3: with inspects. 446 00:23:06,520 --> 00:23:08,240 Speaker 2: So I guess when you go back on Monday and 447 00:23:08,280 --> 00:23:11,959 Speaker 2: you say, hey, when you pop the fault code and 448 00:23:12,000 --> 00:23:14,640 Speaker 2: it says cylinder number eight, I guess we're gonna watch 449 00:23:14,680 --> 00:23:16,119 Speaker 2: them meet two seventy five, aren't we? 450 00:23:17,280 --> 00:23:18,160 Speaker 3: Yes? Right? 451 00:23:19,080 --> 00:23:22,040 Speaker 2: Okay, because you know that's gonna happen, and we have 452 00:23:22,080 --> 00:23:22,360 Speaker 2: to do. 453 00:23:22,320 --> 00:23:25,280 Speaker 3: Another compression check all all white silvers. Like I asked 454 00:23:25,280 --> 00:23:27,920 Speaker 3: it too, Well, they won't. They won't. 455 00:23:28,119 --> 00:23:30,040 Speaker 2: They won't do that because they're going to base it 456 00:23:30,080 --> 00:23:32,879 Speaker 2: on maybe they've seen you know, maybe they see thirty 457 00:23:32,920 --> 00:23:34,760 Speaker 2: engines a week and they know what the number is. 458 00:23:35,520 --> 00:23:38,280 Speaker 2: I don't. I still don't trust it. I don't know 459 00:23:38,320 --> 00:23:40,520 Speaker 2: that I would accept the compression test, not on anything 460 00:23:40,560 --> 00:23:42,520 Speaker 2: anymore today. And if I have any questions, it takes 461 00:23:42,520 --> 00:23:45,120 Speaker 2: me another fifteen minutes to you know, there's a there's 462 00:23:45,119 --> 00:23:47,879 Speaker 2: a there's a part of this here that give the 463 00:23:47,920 --> 00:23:52,720 Speaker 2: customer confidence, make you feel good about it. Right, you 464 00:23:52,760 --> 00:23:55,040 Speaker 2: know you purchased it from them, You come back to them, 465 00:23:55,119 --> 00:23:57,159 Speaker 2: you're just asking, hey, fix my truck, fix it right, 466 00:23:57,240 --> 00:23:58,399 Speaker 2: tell me what else it needs? 467 00:23:59,520 --> 00:23:59,800 Speaker 6: Right? 468 00:24:00,119 --> 00:24:04,800 Speaker 3: Dealership changed hands. The first original dealership was good people. Right, 469 00:24:04,920 --> 00:24:07,240 Speaker 3: and now now it's more corporation now, right? 470 00:24:07,800 --> 00:24:09,119 Speaker 2: And how did I know that was going to be 471 00:24:09,160 --> 00:24:10,800 Speaker 2: the last part of our conversation today? 472 00:24:10,800 --> 00:24:14,320 Speaker 3: You and I? Right? You know how true? 473 00:24:14,520 --> 00:24:17,119 Speaker 2: Listen? Remember remember Mama telling you that you get what 474 00:24:17,160 --> 00:24:18,199 Speaker 2: you pay for in life? 475 00:24:18,760 --> 00:24:19,320 Speaker 3: Exactly? 476 00:24:19,440 --> 00:24:25,560 Speaker 2: You know that that that extended warranty, that wonderful warranty. Frankly, 477 00:24:26,119 --> 00:24:28,680 Speaker 2: I don't. I don't like to deal with extended warranty 478 00:24:28,720 --> 00:24:31,480 Speaker 2: companies either. A pain in the neck. They usually give 479 00:24:31,520 --> 00:24:34,879 Speaker 2: you an hour to diagnose whatever the problem is, whether 480 00:24:34,960 --> 00:24:39,240 Speaker 2: it's a simple, you know, flat tire or an involved 481 00:24:39,320 --> 00:24:44,639 Speaker 2: can network bus communication fault problem. And it also encourages, 482 00:24:44,680 --> 00:24:49,399 Speaker 2: in my opinion, technicians to work faster and sloppily and 483 00:24:49,400 --> 00:24:54,399 Speaker 2: and not do a thorough correct diagnosis. And it's it's 484 00:24:54,440 --> 00:24:57,760 Speaker 2: it's it's just difficult. We deal with extended warranty companies. 485 00:24:57,760 --> 00:24:59,400 Speaker 2: When we do, I charge an hour just to talk 486 00:24:59,440 --> 00:25:01,760 Speaker 2: to them because I'm usually on the phone for two 487 00:25:02,160 --> 00:25:06,760 Speaker 2: because it eats up the clock. And it's it's look, 488 00:25:06,760 --> 00:25:09,760 Speaker 2: I'm not scolding your brother. You know what, they sold 489 00:25:09,760 --> 00:25:11,119 Speaker 2: you to the truck and hey, we'll give you a 490 00:25:11,119 --> 00:25:15,280 Speaker 2: lifetime warranty, but somebody somewhere is paying for that warranty, 491 00:25:16,760 --> 00:25:19,680 Speaker 2: and you know it. It sounds like these guys don't 492 00:25:19,680 --> 00:25:21,679 Speaker 2: want to deal with it anymore. They don't do that anymore. 493 00:25:21,960 --> 00:25:25,040 Speaker 2: Now you notice, Oh yes, it is not right, it's 494 00:25:25,080 --> 00:25:26,320 Speaker 2: not even right. 495 00:25:26,400 --> 00:25:28,360 Speaker 3: And you buy a new truck, now it ain't they're 496 00:25:28,760 --> 00:25:30,280 Speaker 3: one year right, right? 497 00:25:30,440 --> 00:25:34,280 Speaker 2: Yeah, Well usually powertrain is three thirty six or five 498 00:25:34,359 --> 00:25:37,439 Speaker 2: and sixty or something. But you know there's there's a 499 00:25:37,480 --> 00:25:40,720 Speaker 2: better warranty. It's just lifetime. Because you and I, you 500 00:25:40,760 --> 00:25:42,600 Speaker 2: and I both know we're both smart enough to know 501 00:25:42,640 --> 00:25:45,440 Speaker 2: that nothing can last a lifetime without having a failure. 502 00:25:46,119 --> 00:25:50,520 Speaker 2: And you know at that point that's right, it's. 503 00:25:50,200 --> 00:25:52,320 Speaker 3: That's why I was guarantee I was going to keep 504 00:25:52,359 --> 00:25:54,720 Speaker 3: the truck. I got a truck that out of your life. 505 00:25:54,480 --> 00:25:58,480 Speaker 2: Right, So sorry, Kitto. I wish I had some better 506 00:25:58,520 --> 00:26:00,720 Speaker 2: answers for you. All right, but I think you got 507 00:26:00,760 --> 00:26:02,959 Speaker 2: I think you gotta be ready for when that misfirefolt 508 00:26:02,960 --> 00:26:07,280 Speaker 2: pops on. And if it is cylinder number eight, you know, 509 00:26:07,560 --> 00:26:09,560 Speaker 2: well maybe it is compression related. And if it is 510 00:26:09,560 --> 00:26:11,760 Speaker 2: compression related, get your two seventy five back. 511 00:26:13,600 --> 00:26:16,879 Speaker 3: Yeah, I'm gonna I'm gonna be running, take some trips 512 00:26:16,960 --> 00:26:20,320 Speaker 3: with it. And right, so let's to plug again. 513 00:26:20,560 --> 00:26:23,359 Speaker 2: Yep, all right, Frank, I gotta go. You keep my 514 00:26:23,440 --> 00:26:25,520 Speaker 2: number handy though. You need me, you call me eight 515 00:26:25,600 --> 00:26:28,119 Speaker 2: five five five six nine nine zero zero. Running of 516 00:26:28,160 --> 00:26:30,040 Speaker 2: the Car Doctor. We are coming back right after this. 517 00:26:41,520 --> 00:26:44,199 Speaker 2: Welcome back run Naming the Car Doctor. Let's go to 518 00:26:44,200 --> 00:26:46,800 Speaker 2: Bill in Long Island. Bill, welcome sir, How can I 519 00:26:46,840 --> 00:26:47,159 Speaker 2: help you? 520 00:26:48,520 --> 00:26:50,160 Speaker 7: Hey brother, It's good to hear from me again. 521 00:26:50,280 --> 00:26:52,320 Speaker 2: Oh hey, Bill, how are you now? I know who 522 00:26:52,400 --> 00:26:52,719 Speaker 2: this is? 523 00:26:53,280 --> 00:27:00,000 Speaker 7: So yeah, Bill Man with the with the yep yep, yep. 524 00:27:00,600 --> 00:27:02,320 Speaker 2: So you want to tell the story you want. 525 00:27:02,160 --> 00:27:05,040 Speaker 3: Me to, Yeah, I could tell it. I could definitely 526 00:27:05,080 --> 00:27:05,920 Speaker 3: tell it in a nutshell. 527 00:27:06,000 --> 00:27:10,680 Speaker 7: Go ahead tell it, my cousins. Two thousand and one Blazer. 528 00:27:11,040 --> 00:27:14,080 Speaker 7: It's got no heat. We disconnect the heater core lines 529 00:27:14,080 --> 00:27:16,960 Speaker 7: from the firewall. We flushed out the heater core. We 530 00:27:17,040 --> 00:27:19,959 Speaker 7: started backed up. We've got great heat, and you know, 531 00:27:20,000 --> 00:27:23,000 Speaker 7: while we're flushing, we had some garden hose water just 532 00:27:23,080 --> 00:27:26,040 Speaker 7: kind of spray around an injured apartment, nothing crazy, and 533 00:27:26,160 --> 00:27:27,879 Speaker 7: she all of a sudden, the car shut off and 534 00:27:27,920 --> 00:27:32,280 Speaker 7: it wouldn't start again. So we pull it in. We 535 00:27:32,359 --> 00:27:35,080 Speaker 7: go through spark fuel. It's got what appears to be 536 00:27:35,200 --> 00:27:39,240 Speaker 7: excellent spark. It's got fuel pressure. Everything's firing at the 537 00:27:39,320 --> 00:27:42,520 Speaker 7: right time. All six spark plugs hanging out of the 538 00:27:42,520 --> 00:27:44,920 Speaker 7: side of the motor grounded to the engine, and all 539 00:27:44,920 --> 00:27:47,600 Speaker 7: six appear to have for what looks like strong spark. 540 00:27:48,640 --> 00:27:51,480 Speaker 7: But at the end of the day, it wasn't enough. 541 00:27:51,520 --> 00:27:54,320 Speaker 7: You and I talked about load testing the ignition, so 542 00:27:54,359 --> 00:27:57,840 Speaker 7: I put I put the tester at you know, three 543 00:27:57,920 --> 00:28:00,080 Speaker 7: sixteenth gap. We loaded the ignition. Then I lost the 544 00:28:00,160 --> 00:28:03,560 Speaker 7: spark altogether. That actually made it a lot easier because 545 00:28:03,560 --> 00:28:07,199 Speaker 7: when you know, if you're chasing spark and fuel and 546 00:28:07,240 --> 00:28:09,040 Speaker 7: now you're chasing a ghost at least with no spark, 547 00:28:09,080 --> 00:28:12,520 Speaker 7: I can get to the flow charts, and I was 548 00:28:12,560 --> 00:28:15,359 Speaker 7: able to trace it back to a weak ignition coil. 549 00:28:17,359 --> 00:28:20,000 Speaker 7: So even though we had good spark, you know, you 550 00:28:20,040 --> 00:28:23,080 Speaker 7: and I talked about the just like a boosted car. 551 00:28:23,480 --> 00:28:26,560 Speaker 2: Right, well, right, because the difference is in a cylinder, 552 00:28:26,920 --> 00:28:30,360 Speaker 2: a cylinder at one hundred and fifty psi, the ignition 553 00:28:30,440 --> 00:28:33,280 Speaker 2: system was under more duress than an ignition system trying 554 00:28:33,320 --> 00:28:35,960 Speaker 2: to fire across the gap of a spark plug an atmosphere. 555 00:28:36,320 --> 00:28:40,080 Speaker 2: If atmospheric pressure is you know whatever, it is, fifteen pounds, 556 00:28:40,280 --> 00:28:42,720 Speaker 2: whatever the magic number is, depending upon where you are, 557 00:28:44,040 --> 00:28:46,920 Speaker 2: you know, it's it's it's just a very different environment. 558 00:28:47,480 --> 00:28:49,640 Speaker 2: So what'd you learn out of our phone calls? 559 00:28:49,640 --> 00:28:56,760 Speaker 7: Bill, Well, one thing we learned is seeing excellent spark 560 00:28:56,880 --> 00:28:59,480 Speaker 7: doesn't mean you have excellent spark. We got to do 561 00:28:59,520 --> 00:29:05,040 Speaker 7: the proper little test load di ignition, and uh, I'm 562 00:29:05,040 --> 00:29:06,560 Speaker 7: trying to think what else I did to this thing. 563 00:29:06,840 --> 00:29:08,640 Speaker 7: You know, at the end of the day, somebody had 564 00:29:08,880 --> 00:29:14,760 Speaker 7: spliced in a test wire to the white wire with 565 00:29:14,840 --> 00:29:17,760 Speaker 7: a black tracy that goes from the ignition control module 566 00:29:17,840 --> 00:29:22,360 Speaker 7: to the ignition coil. So while I was posing it, 567 00:29:22,480 --> 00:29:25,840 Speaker 7: water must have found that open metal of that connector 568 00:29:25,840 --> 00:29:28,560 Speaker 7: because it was open and that was the wire directly 569 00:29:28,560 --> 00:29:29,360 Speaker 7: going to the coil, and. 570 00:29:29,320 --> 00:29:29,880 Speaker 3: It shorted that. 571 00:29:30,040 --> 00:29:32,680 Speaker 7: So we shorted the coil with the water and lost, 572 00:29:33,200 --> 00:29:34,440 Speaker 7: you know, most of the sparks. 573 00:29:35,720 --> 00:29:37,920 Speaker 2: So I guess, I guess the I guess the answer 574 00:29:37,960 --> 00:29:41,120 Speaker 2: really is, it's it's just basic testing is still basic testing. 575 00:29:41,440 --> 00:29:43,360 Speaker 2: I remember you went through fuel pressure, you went through 576 00:29:43,400 --> 00:29:43,880 Speaker 2: a bunch of. 577 00:29:43,800 --> 00:29:47,480 Speaker 7: Stuff, and yeah, it really threw me because you know, 578 00:29:47,560 --> 00:29:48,600 Speaker 7: the visual spark. 579 00:29:48,440 --> 00:29:49,000 Speaker 3: Was really good. 580 00:29:49,240 --> 00:29:52,200 Speaker 2: Yeah, just just well. And you know it's funny because 581 00:29:52,200 --> 00:29:54,040 Speaker 2: I was gonna I was gonna open today's show and 582 00:29:54,080 --> 00:29:56,560 Speaker 2: I'll probably do it next hour talking about how you 583 00:29:56,600 --> 00:30:00,040 Speaker 2: never assume right assumes it assumes a dangerous word. But 584 00:30:00,160 --> 00:30:04,480 Speaker 2: order repair is all about testing. And I can't tell you. 585 00:30:04,560 --> 00:30:06,320 Speaker 2: It's easy for me to sit in my chair here 586 00:30:06,360 --> 00:30:09,200 Speaker 2: and I hope it doesn't sound like lecturing, but to 587 00:30:09,280 --> 00:30:13,520 Speaker 2: tell you guys, you know, basics, basics, basics, always always 588 00:30:13,520 --> 00:30:15,400 Speaker 2: do the basics. I can't tell you how many guys 589 00:30:15,440 --> 00:30:17,120 Speaker 2: I talked to did you do this? 590 00:30:17,360 --> 00:30:17,840 Speaker 3: No? Why? 591 00:30:17,920 --> 00:30:21,800 Speaker 2: Well, because you know, check fuel pressure, check spark, check 592 00:30:21,840 --> 00:30:26,120 Speaker 2: fuel pressure, basic simple stuff. And then and then as 593 00:30:26,160 --> 00:30:29,600 Speaker 2: the problem because one thing I've learned is the problem 594 00:30:29,640 --> 00:30:32,920 Speaker 2: will always get more complicated as it needs to, because 595 00:30:32,920 --> 00:30:35,680 Speaker 2: as it starts to pass or not past basic testing, 596 00:30:36,000 --> 00:30:39,480 Speaker 2: you'll know which direction to go. So but listen, I'm 597 00:30:39,480 --> 00:30:41,080 Speaker 2: glad you got it something. 598 00:30:41,120 --> 00:30:41,280 Speaker 5: You know. 599 00:30:41,320 --> 00:30:44,479 Speaker 7: One other note on these things. Yeah, you know, when 600 00:30:44,520 --> 00:30:47,360 Speaker 7: I originally put the coil in, it didn't fix the problem. 601 00:30:47,880 --> 00:30:49,760 Speaker 7: So that's when, you know, I kind of got lost there. 602 00:30:49,760 --> 00:30:51,880 Speaker 7: So that's when I made the I made a flash 603 00:30:51,920 --> 00:30:54,920 Speaker 7: test out of a one ninety four LED bulb. Just 604 00:30:55,000 --> 00:30:58,960 Speaker 7: run it to positive and check the ground signal coming 605 00:30:59,000 --> 00:31:01,320 Speaker 7: out of the camp sense of the crime answer. I 606 00:31:01,400 --> 00:31:05,640 Speaker 7: checked them at the wire to the PCM. The you know, 607 00:31:05,680 --> 00:31:09,760 Speaker 7: the camshaft shot the LED off six times or I'm 608 00:31:09,800 --> 00:31:11,880 Speaker 7: sorry half half the time, and then one time, so 609 00:31:12,000 --> 00:31:14,600 Speaker 7: you know, once for revolution, and then the crank dancer 610 00:31:14,640 --> 00:31:16,400 Speaker 7: shot it off, you know, six times for a revolution. 611 00:31:17,040 --> 00:31:19,920 Speaker 7: So all the signals were ending at the ECU but 612 00:31:20,040 --> 00:31:22,040 Speaker 7: weren't coming out of the ECU. So at that point 613 00:31:22,400 --> 00:31:26,520 Speaker 7: I put the original PCM back in the car and. 614 00:31:26,440 --> 00:31:27,400 Speaker 3: It started right up. 615 00:31:28,200 --> 00:31:30,000 Speaker 7: But at the end of the day I had put 616 00:31:30,040 --> 00:31:34,720 Speaker 7: a Junkyard PCM in that was faulty and that took. 617 00:31:34,560 --> 00:31:38,360 Speaker 2: Us off the track right right. That's why it's. 618 00:31:38,400 --> 00:31:40,640 Speaker 7: Now we're back to the original and the. 619 00:31:40,600 --> 00:31:44,720 Speaker 2: Original problem, and the original problem was a bad ignition coil, Yes, sir, 620 00:31:45,160 --> 00:31:47,800 Speaker 2: just remember this. It's it's like I keep telling you guys, 621 00:31:47,960 --> 00:31:51,560 Speaker 2: the road downhill is paved with ice. So and it 622 00:31:51,600 --> 00:31:53,080 Speaker 2: is because it happens really quick. 623 00:31:53,160 --> 00:31:53,400 Speaker 3: Bill. 624 00:31:53,440 --> 00:31:56,280 Speaker 2: I appreciate the call, and I'm glad you got it solved. 625 00:31:56,280 --> 00:31:58,200 Speaker 2: I'm ronning any and the car doctor. We're back right 626 00:31:58,200 --> 00:32:13,360 Speaker 2: after this. Yeah, I'll listen. 627 00:32:13,480 --> 00:32:17,160 Speaker 6: I'll tell you a reason why you never assume okay, yeah, 628 00:32:17,320 --> 00:32:21,720 Speaker 6: order repair is it's probably the hardest thing you'll ever 629 00:32:21,800 --> 00:32:25,200 Speaker 6: do in your life because you cannot be emotional, you 630 00:32:25,240 --> 00:32:26,440 Speaker 6: cannot be. 631 00:32:27,760 --> 00:32:30,920 Speaker 2: Tired, you cannot be laid back. You've got to be 632 00:32:31,080 --> 00:32:36,520 Speaker 2: attention driven, focused, staying on the task right because you're 633 00:32:36,560 --> 00:32:41,200 Speaker 2: trying to solve problems most of the time, and the 634 00:32:41,360 --> 00:32:45,000 Speaker 2: least the simplest things can sometimes thirty for a loop, 635 00:32:46,040 --> 00:32:48,680 Speaker 2: we had a customer with a twenty four Lexus, fairly 636 00:32:48,760 --> 00:32:52,680 Speaker 2: new car low mileage thirty thousand miles. She goes and 637 00:32:52,760 --> 00:32:56,160 Speaker 2: visits her daughter a couple of towns away beginning of 638 00:32:56,240 --> 00:32:59,720 Speaker 2: last week, and when she's turning into the daughter's driveway, 639 00:33:00,480 --> 00:33:03,360 Speaker 2: she cut the corner kind of tight, so on the 640 00:33:03,440 --> 00:33:07,960 Speaker 2: right side she crushed, I mean crushed the passenger side 641 00:33:07,960 --> 00:33:10,800 Speaker 2: front door against this big pile of ice and snow 642 00:33:11,240 --> 00:33:16,880 Speaker 2: at the beginning of the driveway. And it's probably easily, 643 00:33:17,240 --> 00:33:20,760 Speaker 2: it's easily three thousand dollars worth of body damage, all right, 644 00:33:20,880 --> 00:33:23,480 Speaker 2: just caught it on the snow bank the wrong way, 645 00:33:23,640 --> 00:33:25,760 Speaker 2: you know, visited with the daughter, got over the g 646 00:33:25,920 --> 00:33:29,520 Speaker 2: I you know, screwed up my car thing, and came home. 647 00:33:30,560 --> 00:33:33,640 Speaker 2: And she called me Monday morning because now the car 648 00:33:33,680 --> 00:33:37,560 Speaker 2: had a flat and you know, gee, we you know, 649 00:33:37,600 --> 00:33:39,920 Speaker 2: those tires were good the last oil change. And you know, 650 00:33:39,960 --> 00:33:41,440 Speaker 2: she's telling me the whole story. And she said, well, 651 00:33:41,440 --> 00:33:43,480 Speaker 2: this is the tire you put the plug in the 652 00:33:43,560 --> 00:33:45,040 Speaker 2: last time I was in because I had picked up 653 00:33:45,040 --> 00:33:45,440 Speaker 2: a nail. 654 00:33:46,160 --> 00:33:46,640 Speaker 3: All right. 655 00:33:47,360 --> 00:33:49,520 Speaker 2: She brought the car down. She pumped some air into 656 00:33:49,560 --> 00:33:52,160 Speaker 2: it at home, brought the car down. I looked at 657 00:33:52,200 --> 00:33:55,680 Speaker 2: it had nothing to do with the plug. My tire 658 00:33:55,720 --> 00:33:58,600 Speaker 2: repair was fine. The sidewall and the tread where it 659 00:33:58,640 --> 00:34:02,480 Speaker 2: comes together. At that corner, there was a hole. I 660 00:34:02,560 --> 00:34:05,280 Speaker 2: take the tire off, I fill it with their water's 661 00:34:05,320 --> 00:34:08,400 Speaker 2: coming out. Water's coming out, Little chunks of ice are 662 00:34:08,440 --> 00:34:12,719 Speaker 2: coming out. Ice had penetrated the tire. It was frozen. 663 00:34:13,040 --> 00:34:15,600 Speaker 2: Two days later, as it warmed up, the car started 664 00:34:15,600 --> 00:34:17,759 Speaker 2: to leak and while La we had a flat. I'm 665 00:34:17,800 --> 00:34:19,880 Speaker 2: ronning any in the car doctor. The mechanics aren't expensive, 666 00:34:19,880 --> 00:34:20,400 Speaker 2: a priceless. 667 00:34:20,520 --> 00:34:22,440 Speaker 5: Hey, he's a car doctor. 668 00:34:23,440 --> 00:34:25,120 Speaker 2: Car advice to ride