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Speaker 1: The latest on the Apple Watch ban and iPhone crook

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Speaker 1: explains how he stole thousands of dollars from victims. What

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Speaker 1: you need to know about the Comcast Infinity breach, plus

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Speaker 1: your tech questions answered.

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Speaker 2: What's going on. I'm Rich Demiro and this is rich.

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Speaker 1: On Tech broadcasting live from Los Angeles, coast to coast.

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Speaker 1: This is the show where I talk about the tech

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Speaker 1: stuff I think you should know about. It's also the

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Speaker 1: place where I answer your questions about technology. I believe

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Speaker 1: that tech should be interesting, useful, and fun. We're going

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Speaker 1: to open up the phone lines at triple eight rich

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Speaker 1: one oh one. That's eight eight eight seven four to

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Speaker 1: two four one zero one. Give me a call right

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Speaker 1: now if you have a question about technology. We're also

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Speaker 1: going to do things a little differently today since it

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Speaker 1: is a holiday weekend.

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Speaker 2: Open phone lines.

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Speaker 1: You can call and tell me the tech that you

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Speaker 1: are thankful for in twenty twenty three, the gadget, the website,

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Speaker 1: whatever it is.

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Speaker 2: Let me know.

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Speaker 1: Triple A rich one oh one eight eight eight seven

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Speaker 1: four to two four one zero one. Email is also open.

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Speaker 1: Just go to rich on Tech dot tv and hit contact.

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Speaker 1: We've got some great guests this week. Ryan Green, founder

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Speaker 1: of the tech support company Go Go Quincy, is going

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Speaker 1: to join to share five preemptive tech steps to take

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Speaker 1: today to prevent tech headaches. Tomorrow, doctor Chris Pearson, cybersecurity

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Speaker 1: expert with black Cloak dot io, is going to share

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Speaker 1: tips on how to keep your digital life safe and protected.

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Speaker 1: And Bill Rideouchell is author of The Bleeding Edge, My

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Speaker 1: six Decades at the Forefront of the Tech Revolution. He's

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Speaker 1: going to join to chat about key takeaways from a

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Speaker 1: career in technology. Well, thanks once again for joining me.

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Speaker 1: My name is rich DeMuro. It is the holidays, yes

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Speaker 1: it is. This is the last day or two to

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Speaker 1: get your holiday shopping done. And it came fast, it

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Speaker 1: really did. So here we are and I am. If

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Speaker 1: you want to watch or if you want to see

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Speaker 1: the ugly Christmas sweater that I'm wearing today, you can

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Speaker 1: check out my ex at rich on Tech and I

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Speaker 1: posted a picture. One plus was kind enough to send

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Speaker 1: a ugly holiday sweater. And it's funny because it's ugly

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Speaker 1: but not really like you wouldn't really notice unless you

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Speaker 1: were really looking, and then you're like, oh, that's kind

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Speaker 1: of ugly, but it's also nice. But this is a

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Speaker 1: tech company tradition at this point. They Microsoft, I think,

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Speaker 1: started it, and a couple other companies have followed in

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Speaker 1: line where they send the tech folks holiday sweaters in

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Speaker 1: hopes that they'll wear them.

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Speaker 2: And I did, and I do.

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Speaker 1: I love wearing these things to the holiday parties because

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Speaker 1: it always gets a laugh, especially the Windows ones, because

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Speaker 1: a lot of times it's like when old like old

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Speaker 1: school Windows stuff, and people are like, oh, I remember that.

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Speaker 2: If you're looking for.

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Speaker 1: Some last minute gifts, head to my website rich on

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Speaker 1: tech dot tv slash shop. I've got eighty six items

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Speaker 1: that I recommend there. So it's the stuff that I've

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Speaker 1: tested over the years or that I've just taken a

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Speaker 1: liking to, so portable batteries, cases, all kinds of stuff.

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Speaker 1: I don't know if you'll get it in time for

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Speaker 1: the you know, Christmas morning, but you never know. Amazon's

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Speaker 1: pretty fast these days. I watched a holiday movie with

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Speaker 1: my kid the other night, and it made me realize

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Speaker 1: just how spoiled we are. So when I was a kid,

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Speaker 1: and I'm sure it was the same way when you

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Speaker 1: were a child. Holiday specials like Rudolph were aired exactly

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Speaker 1: once a year on a specific night and time, and

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Speaker 1: if you missed it, you were out of luck. You

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Speaker 1: did not see that again until the next year. And

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Speaker 1: that was the case with one of my favorites, Rootolph

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Speaker 1: the Red Nose Reindeer. And this was a nineteen sixty

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Speaker 1: four masterpiece that I loved when I was a kid,

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Speaker 1: and it was kind of claymation stop motion. When I

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Speaker 1: was a kid, I didn't know the difference. But now

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Speaker 1: I see it looks pretty old school. And so I said,

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Speaker 1: you know what, my kid put the roadblocks down. We're

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Speaker 1: gonna we're gonna watch this, and he was fine with it.

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Speaker 1: But here was the thing. So it wasn't on any

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Speaker 1: of my my thousands of streaming services that I pay

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Speaker 1: for every month. So I was like, all right, I

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Speaker 1: gotta buy this thing. So I go on Amazon and

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Speaker 1: you know whatever, it is five six bucks to purchase,

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Speaker 1: not rent. And within less than a minute we are

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Speaker 1: watching this in like the original glory like you're you know,

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Speaker 1: not broadcast TV quality, not you know, downloaded off the internet.

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Speaker 2: Bootleg quality.

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Speaker 1: No, this is like mastered quality from the studio and

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Speaker 1: it looks great. It's four by three, but you know,

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Speaker 1: that's the way things were done back then. But my

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Speaker 1: point is, think about what just happened. I found a

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Speaker 1: show from nineteen sixty four that you used to have

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Speaker 1: to wait one day a year to watch at eight

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Speaker 1: pm on a Thursday or Friday night during the holiday season,

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Speaker 1: and I was able to find it on Amazon, purchase

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Speaker 1: it from my phone, and watch it on my TV

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Speaker 1: in a matter of thirty seconds. That is incredible. And

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Speaker 1: it's like this with everything. We have the world's biggest

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Speaker 1: video store on our TV. It's something that we take

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Speaker 1: for granted now, but it's something that is so wild

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Speaker 1: when you really think about it. Same thing with music,

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Speaker 1: same thing with everything. These days, we have so many options,

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Speaker 1: we're scared to make a choice.

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Speaker 2: That's the problem with all this stuff.

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Speaker 1: It used to be you watch this stuff because it

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Speaker 1: was on your TV. Someone made the decision for you

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Speaker 1: to watch this during the holidays, whether you liked it

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Speaker 1: or not. The other one was a Wizard of Oz.

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Speaker 1: It came on once a year. My dad would scream

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Speaker 1: from the other room, Rich Wizard of Oz is on.

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Speaker 1: You gotta watch it, and you sat in front of

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Speaker 1: the TV for three plus hours.

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Speaker 2: I think that was a long movie. But that one

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Speaker 2: I don't remember anyway.

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Speaker 1: It's quite amazing the world that we live in because

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Speaker 1: we just take this tech stuff for granted. But it

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Speaker 1: is really quite miraculous, especially if you went back in

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Speaker 1: time and told you know, your your previous self, like

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Speaker 1: you know, you could just like get that instantly. And

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Speaker 1: the sad part is our children know no difference. Like

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Speaker 1: the new generation growing up. Everything is on demand whatever

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Speaker 1: they want. I mean, I'm talking door dash, I'm talking

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Speaker 1: you know. They want to see a movie, they can

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Speaker 1: order it. They want to listen to a song, Remember

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Speaker 1: you had to tape a song off the radio. You

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Speaker 1: had to sit in front of your radio and wait

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Speaker 1: for them to play the song you wanted, and then you.

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Speaker 2: Would press record on a tape player.

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Speaker 1: I mean, this is the stuff we don't think about

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Speaker 1: anymore because we're so used to the flip side, which

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Speaker 1: is what we no longer have to do information. Remember

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Speaker 1: going to the library. I remember learning at the library

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Speaker 1: about microfiche. They would teach us how to find something

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Speaker 1: in that weird card catalog. It was a drawer you

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Speaker 1: pulled out that had a type written cards. Someone on

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Speaker 1: a typewriter took an index card and wrote down the

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Speaker 1: pertinent information from a book and put it in there

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Speaker 1: in alphabetical order, and then you would pull this thing out.

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Speaker 2: You'd find the book.

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Speaker 1: It would have some sort of Dewey decimal system on it,

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Speaker 1: which I mean, who came up with that? I'm guessing

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Speaker 1: the guy's name was Dewey Decimal. This was his last

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Speaker 1: name Decimal. I don't think so, but maybe Dewey was

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Speaker 1: in the name somewhere. You'd go to a shelf and

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Speaker 1: know things weren't in alphabetical order. That seemed like it

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Speaker 1: would be make too much sense. No, they're in some

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Speaker 1: sort of Dewey decimal order, and you would find in

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Speaker 1: cross reference this little tiny card and you would go

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Speaker 1: walk over there, find the book, pull it off the shelf,

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Speaker 1: and then look through it for two seconds, say oh,

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Speaker 1: that's not the one, and start the whole process over again.

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Speaker 2: What you did with that card? I don't know. Oh man,

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Speaker 2: it's wild when you think about this stuff.

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Speaker 1: The microfiche, by the way, you would also go into

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Speaker 1: when you needed something from a magazine or a newspaper.

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Speaker 1: You'd search I don't even know how you searched. I

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Speaker 1: can't remember that aspect of it, but you would search

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Speaker 1: and somehow say, oh, like I remember we searched I

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Speaker 1: think for like our last name. It'd be like, oh,

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Speaker 1: here's your last name. It appeared in the New York

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Speaker 1: Times in December seventeenth, nineteen seventy four issue. And here's

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Speaker 1: how you find it on this microfiche. You would retrieve

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Speaker 1: this microfiche from a shelf, you pop it into this

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Speaker 1: machine and you would scan through it, and then when

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Speaker 1: you made it to that page, you would move it

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Speaker 1: around like a magnifying glass to try to find what

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Speaker 1: was on that page. Now you would just search on

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Speaker 1: in on the internet and find what you need in

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Speaker 1: about ten seconds. And don't even get me started on AI.

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Speaker 1: I mean, this is like the Internet is already catalog

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Speaker 1: now in a new way where now it's just summarized

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Speaker 1: for us. So now we just get the summary of everything.

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Speaker 1: And the videos are a minute thirty on TikTok. You

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Speaker 1: ever see a kid flip through videos on TikTok? They

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Speaker 1: go so fast it's like, hold on, wait, are you

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Speaker 1: even watching that? I show my kids my stories I

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Speaker 1: do for TV right, and I watch them sort of

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Speaker 1: tune out. After about twenty five seconds, they start eyeing

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Speaker 1: their screen on their tablet again, and I'm like, you

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Speaker 1: can't even sit through a minute thirty of a story

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Speaker 1: that your dad crafted for television. But I know I

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Speaker 1: get them if they watched the whole thing. Attention span

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Speaker 1: it's really lacking. And I forgot what I was I

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Speaker 1: forgot what I was supposed to be talking about here

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Speaker 1: because I just went on a tangent. So anyway, it's

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Speaker 1: all good, it's all fun. I thought Rudolph was great.

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Speaker 1: It really held up after you know how many years,

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Speaker 1: nineteen sixty four to twenty twenty three. That's a long time.

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Speaker 1: It's seventy that's like fifty something years. And it held

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Speaker 1: up that was old when I was a kid. That

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Speaker 1: was old before I was even young. That makes sense,

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Speaker 1: all right? Coming up on today's show, Triple eight Rich

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Speaker 1: one on one. That's the phone number. You can call me.

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Speaker 1: Tell me what tech you're thankful for. If you can

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Speaker 1: get through. We are already slammed with the phone calls.

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Speaker 1: I guess people are around on a holiday weekend. I'm

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Speaker 1: going to tell you about the Apple Watch band. Yes,

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Speaker 1: the Apple Watches are coming off store shelves imminently, and

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Speaker 1: they're not even for sale on the Apple website.

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Speaker 2: I'll explain that, but let's take some of your calls.

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Speaker 1: Coming up next Triple eight Rich one on one eight

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Speaker 1: eight eight seven four to two four one zero one.

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Speaker 1: My name is Rich dmiro and you are listening to

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Speaker 1: Rich on Tech, Seraphine and Studio City.

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Speaker 2: You're on with Rich.

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Speaker 3: Good morning.

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Speaker 4: Hi.

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Speaker 3: I'm the artist that you spoke to once upon a time.

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Speaker 3: Here's my situation. I have a TV in the kitchen

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Speaker 3: and Channel eight which is news all the time. The

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Speaker 3: point is out of sync with the pictures, and I'm wondering,

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Speaker 3: is it my TV or is it this station because

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Speaker 3: it's the only one that does that.

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Speaker 1: Well, if it's the only one that does it, I'm

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Speaker 1: suspecting it's the station. But what what's the speaker situation

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Speaker 1: on this TV?

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Speaker 3: I don't know whatever came on the inside.

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Speaker 2: Okay, so it's built in.

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Speaker 1: So then if it's the if it's the speaker that's

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Speaker 1: built into the TV, then it's the station.

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Speaker 2: I haven't heard of this Channel eight business.

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Speaker 3: It's actually wonderful.

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Speaker 5: It's all news all the time.

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Speaker 2: Hmm.

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Speaker 1: Interesting And that this is in Los Angeles, yes, uh huh,

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Speaker 1: never heard of it. Okay, So yeah, I mean, basically,

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Speaker 1: the main thing is that if you're having a sink issue,

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Speaker 1: it typically has to do with an external speaker, and

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Speaker 1: that's a little bit of latency between the signal that's

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Speaker 1: coming out of the TV and the signal that's coming

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Speaker 1: out the speaker. Most of the time, speakers have or

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Speaker 1: the TV has some sort of way to kind of

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Speaker 1: like shift that latency just a little bit, like, for instance,

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Speaker 1: on my TV, I have mine adjusted just a tiny bit.

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Speaker 1: But since this is built into the speaker, is built

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Speaker 1: into the TV, it sounds like it's this channel. And

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Speaker 1: given that I haven't heard of this channel, and I'm

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Speaker 1: not really sure what the origination is, it could be

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Speaker 1: just a problem with their signal.

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Speaker 2: So I would call the channel and see what they say.

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Speaker 1: Thanks for the call, Seraphine, and yes, I remember you

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Speaker 1: were the artist you emailed me.

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Speaker 2: Gosh, it was a while ago. Let's go to Jim

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Speaker 2: in Jim and Laguna Beach.

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Speaker 6: Jim.

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Speaker 2: You're on with Rich.

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Speaker 4: Hi.

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Speaker 5: Rich. I use coxs cable for my email and so forth,

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Speaker 5: but I don't access my email or my calendar through CONX.

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Speaker 5: I access it through Microsoft Outlook. A week or so ago,

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Speaker 5: I don't know whether Outlook went down or they had

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Speaker 5: a change of some sort. But I couldn't pull up

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Speaker 5: my calendar, which you know nearly caused me to panic.

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Speaker 5: I was told that my Microsoft the calendar that I

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Speaker 5: access through Microsoft Outlook, could be synchronized with the calendar

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Speaker 5: at at at Cox. There's a lot of time on

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Speaker 5: the phone.

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Speaker 2: Who serves the calendar? I'm sorry, who serves up the calendar?

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Speaker 2: Where's that? Stort? So what calendar are you using?

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Speaker 5: Well, I'm not sure it's it's Uh, I access it

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Speaker 5: through Outlook, okay?

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Speaker 1: Is it a Google calendar? Is it Microsoft calendar? Is

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Speaker 1: it Outlook?

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Speaker 5: Microsoft Outlook calendar?

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Speaker 2: Okay? And so and it's through your email?

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Speaker 5: Well, I think what happens is is the if you

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Speaker 5: send me an email, uh, it has a Cox suffix,

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Speaker 5: and I think the emails come into Cox and and

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Speaker 5: somehow the emails go over to Microsoft.

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Speaker 1: Right, it's checking, it's checking the Cox email. So what

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Speaker 1: can I help you with?

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Speaker 2: Well?

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Speaker 4: Is it?

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Speaker 5: Do you know if it's possible to have the calendar

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Speaker 5: that's on Outlook synchronized so that it also appears on

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Speaker 5: the Cox cable? Uhh calendar?

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Speaker 1: I mean it should it should pull that up. I'm

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Speaker 1: not really sure if you're if you're using the Cox

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Speaker 1: calendar it is, you know, you can go to their

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Speaker 1: website and you should be able to view it.

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Speaker 2: Have you tried that?

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Speaker 7: Yes?

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Speaker 5: I have, and it's you know, I have all my

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Speaker 5: calendar stuff is in the in the access through to

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Speaker 5: the Outlook calendar and then I go over to Connys

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Speaker 5: and there's nothing there.

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Speaker 1: Okay, So it sounds like you're using a different calendar

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Speaker 1: in the Outlook program. So you might be using either

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Speaker 1: a local calendar, That's what I'm guessing. I think it's

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Speaker 1: just a local calendar that's not synked anywhere else. If

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Speaker 1: it is synced somewhere else, then you would be able

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Speaker 1: to see where that's coming from. And so if you

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Speaker 1: go into your calendar there it should say so I'm

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Speaker 1: guessing the calendars on your computer and that means this

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Speaker 1: is not a sinkable calendar because it is just stored

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Speaker 1: right on your computer. So what I would do and

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Speaker 1: if you lost access to that, it shouldn't you know

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Speaker 1: that data is on your computer. But if you want

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Speaker 1: to use something that is synced, you would want to

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Speaker 1: use the Cox Calendar, which is basically a web calendar,

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Speaker 1: and you should be able to see that on the

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Speaker 1: left hand column of your outlook. So, for instance, I

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Speaker 1: use a bunch of different calendars. I've got some through Google,

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Speaker 1: I've got some through my company, and some from other

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Speaker 1: third parties, and they're all synced through the same client.

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Speaker 1: The client's just looking at those online calendars. So you

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Speaker 1: need to figure out where this calendar is and where

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Speaker 1: it's stored. That's the main thing. And I would I

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Speaker 1: personally use a web version of a calendar so you

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Speaker 1: can access it from the internet as well. All right,

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Speaker 1: triple A rich one on one eight eight eight seven

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Speaker 1: four two four one zero one. Coming up, Ryan Green,

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Speaker 1: founder of the tech support company Go Go Quincy. He's

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Speaker 1: going to share five preemptive tech steps you can take

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Speaker 1: to prevent tech headaches tomorrow. This is a really interesting

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Speaker 1: company because they provide tech support for those I believe

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Speaker 1: fifty five and up.

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Speaker 2: That's their target.

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Speaker 1: So we'll talk to Ryan about why he started the

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Speaker 1: company and get some of his thoughts on that stuff.

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Speaker 1: My name is rich Dmiro. You are listening to rich

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Speaker 1: on Tech. Welcome back to rich on Tech. Rich DeMuro

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Speaker 1: here hanging out with you talking technology at triple a

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Speaker 1: Rich one oh one, that's eighty eight seven four to

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Speaker 1: two four one zero one. Also taking calls today about

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Speaker 1: what you're thankful for in technology this year, Maybe you're

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Speaker 1: not if you're calling this show ready to throw the

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Speaker 1: tech at the wall. Fred said, Hey, Rich, the voice

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Speaker 1: out of sync on channel eight. This is a real problem.

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Speaker 1: The woman was talking about digital over the air channel

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Speaker 1: eight point one. I guess it's called NewsNet. They're compressing

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Speaker 1: their bandwidth so much that they can't fit in audio

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Speaker 1: and video at the same time. This used to be

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Speaker 1: a big problem back in the nineties when analog satellite

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Speaker 1: TV was broadcasting Merry Christmas.

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Speaker 2: Fred, Okay, well, there you go. It is a problem

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Speaker 2: with the channel.

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Speaker 1: And then Diane said, in response to what I was

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Speaker 1: talking about earlier with Wizard of Oz, she said, ABC

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Speaker 1: turned sound of music into four hours for a broadcast,

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Speaker 1: so three hours for Wizard of Oz is nothing. So

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Speaker 1: I guess I was right in my memory of it

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Speaker 1: lasting that long. I just that was like too epic

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Speaker 1: for me as a kid, like I don't know. All right,

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Speaker 1: let's bring on Ryan. Ryan's the CEO and founder of

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Speaker 1: a company called Go Go Quincy. They provide tech support

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Speaker 1: for primarily older adults. Ryan, thanks so much for joining

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Speaker 1: me today.

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Speaker 8: Hey, Rich, happy holidays.

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Speaker 2: Thanks, Happy holidays.

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Speaker 1: So give me the quick story about what Go Go

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Speaker 1: Quincy is all about and why you started this.

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Speaker 7: So we're on a mission to be America as grandchild

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Speaker 7: grandchild on demand. I am an only child, I have

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Speaker 7: no cousins. In the middle of the pandemic, I was

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Speaker 7: in business school, and I also found that my family

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Speaker 7: relied on me to do everything from sinking emails and

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Speaker 7: helping them get back into social media or printer wasn't working,

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Speaker 7: and I had the time to help them. But I

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Speaker 7: recognized pretty quickly that the rest of the country didn't

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Speaker 7: have that same type of time that they could help

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Speaker 7: older loved ones, especially while balancing their jobs and children

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Speaker 7: of their own. And Quincy was born shortly after.

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Speaker 1: Wow, okay, so this is what happens to me when

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Speaker 1: I go home for the holidays. It's like, okay, starting

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Speaker 1: with moms, let me do the software updates, what's going on?

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Speaker 1: Why isn't this working? Let me see what your browser's got,

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Speaker 1: you know, extensions. Then it goes to my dad and

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Speaker 1: he says, I can't log into this so you basically

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Speaker 1: provide that service.

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Speaker 2: But for everyone.

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Speaker 7: Yeah, family visits are turning into technology support sessions. We

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Speaker 7: see it across the fifty States, and we're trying to

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Speaker 7: relieve some of those headaches for the entire family, turning

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Speaker 7: family time, I guess, into family time.

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Speaker 1: And what do you think is the is the kind

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Speaker 1: of the because the digital natives, you know, the kids

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Speaker 1: growing up, they kind of know this stuff, but there

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Speaker 1: is this generation right now in the middle that did

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Speaker 1: not grow up with it, and they they the thing

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Speaker 1: that I see is that they're scared to do anything

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Speaker 1: because they might ruin something.

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Speaker 2: Is that what you notice across the board?

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Speaker 7: I think for those that are not digitally native, there's

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Speaker 7: a constant fear of both breaking things as well as

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Speaker 7: being scammed or a victim of fraud, or just backing

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Speaker 7: themselves into a corner where they're not really familiar with

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Speaker 7: what to do and neeting someone else to sort of

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Speaker 7: help them see above the trench, and we see that

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Speaker 7: across the board.

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Speaker 1: The fraud stuff is really sad to me because it's

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Speaker 1: it's happening in such a prevalent way and if you're

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Speaker 1: not on your guard, you can really lose a lot quickly.

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Speaker 1: All right, let's talk about the five things you can

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Speaker 1: do asap to make sure your older adult loved ones

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Speaker 1: are in a good spot with tech.

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Speaker 2: Going into the New York A number one.

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Speaker 1: You say to take take thirty minutes and go over

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Speaker 1: all the ways to recognize scam. So you just kind

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Speaker 1: of talk you with your parents about this.

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Speaker 8: That's exactly it.

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Speaker 7: I think all of us have received an email at

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Speaker 7: one point or another where the sender looks a little odd.

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Speaker 7: Maybe it's ninety percent correct, but that end URL or

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Speaker 7: domain has a dot ch or dot pH or something that's.

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Speaker 2: Just a little odd.

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Speaker 7: Walk them through something like that, Show them spelling and

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Speaker 7: grammar issues and where to look for them. In the

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Speaker 7: footer of a message, in the subject line, sometimes you'll

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Speaker 7: see extra spaces or odd symbols. That's usually a dead

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Speaker 7: that there's something underlying that's malicious. And my best advice

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Speaker 7: is always just take a beat, take that second. We

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Speaker 7: fall victim. I fall victim to this all the time.

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Speaker 7: I received an email saying I've been charged? Did I

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Speaker 7: mean to submit that two hundred and fifty dollars charge

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Speaker 7: to renew my subscription to a service I didn't even

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Speaker 7: know I had, and I'm always one of the first

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Speaker 7: to click through. And the fact matter is that's the

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Speaker 7: best way for them to get you to take action

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Speaker 7: as creating that urgency that fear.

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Speaker 2: And so just take a.

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Speaker 7: Minute just think like did I actually want a service?

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Speaker 7: Does this feel like something I would want? And you

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Speaker 7: can usually back yourselves out of those situations, all.

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Speaker 1: Right, Next up, And this is really funny because my

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Speaker 1: mom always asks me to write or she writes down

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Speaker 1: kind of like the instructions for the tasks like if

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Speaker 1: she needs to like check her work email or something

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Speaker 1: like this, she'll write it all down, which I laugh at,

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Speaker 1: but you know it helps. But you say, to think

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Speaker 1: about the tech questions they have asked you and then

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Speaker 1: take a couple of minutes to write instructions for those tasks.

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Speaker 7: Yeah, you don't necessarily need to recreate an encyclopedia for

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Speaker 7: your loved ones, but take a moment to look at

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Speaker 7: the five to six services or applications that they use

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Speaker 7: most frequently and just give them three to four steps

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Speaker 7: for each of them. And that's just a good way

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Speaker 7: to sometimes not find yourself to be the first line

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Speaker 7: of defense when something doesn't look right. Or there's just

441
00:22:24,880 --> 00:22:29,240
Speaker 7: an unfamiliar pattern that's happening with the application, or they

442
00:22:29,280 --> 00:22:33,440
Speaker 7: just don't remember how to print exactly or email specifically.

443
00:22:34,000 --> 00:22:36,680
Speaker 1: Okay, now, this one is always a source of contention,

444
00:22:37,160 --> 00:22:41,119
Speaker 1: the password situation. So I've tried to get my family

445
00:22:41,119 --> 00:22:44,440
Speaker 1: members to use a password manager. It's very tough. They

446
00:22:44,480 --> 00:22:47,320
Speaker 1: seem to like to write things down. But you say,

447
00:22:47,440 --> 00:22:51,200
Speaker 1: if you're the trusted source, help them out by compiling

448
00:22:51,240 --> 00:22:53,520
Speaker 1: their usernames and passwords in a secure location.

449
00:22:53,760 --> 00:22:55,560
Speaker 2: Explain yeah, totally.

450
00:22:55,960 --> 00:22:58,840
Speaker 7: So we divide this into two problems. I am not

451
00:22:59,040 --> 00:23:00,880
Speaker 7: ignorant to the fact that we all have our two

452
00:23:01,040 --> 00:23:04,320
Speaker 7: or three favorite passwords. I'm not going to condone the behavior,

453
00:23:04,400 --> 00:23:07,200
Speaker 7: but I'm at least aware of it. Take a moment,

454
00:23:07,560 --> 00:23:10,080
Speaker 7: write down those passwords in a safe place.

455
00:23:10,560 --> 00:23:11,119
Speaker 2: Separately.

456
00:23:11,400 --> 00:23:14,080
Speaker 7: Your user names are a little different, and that actually

457
00:23:14,160 --> 00:23:17,440
Speaker 7: tends to be a huge source of frustration. Take a moment.

458
00:23:17,760 --> 00:23:20,720
Speaker 7: Go go Quincy has free tools for this, but take

459
00:23:20,760 --> 00:23:25,400
Speaker 7: a moment. Organize your user names, so which service, which username,

460
00:23:25,440 --> 00:23:27,600
Speaker 7: and create that list. You could do it digitally, you

461
00:23:27,600 --> 00:23:29,880
Speaker 7: could also do it with pen and paper. But that

462
00:23:29,920 --> 00:23:34,640
Speaker 7: piece of organization actually alleviates so many of the nightmares

463
00:23:34,720 --> 00:23:35,800
Speaker 7: that so many of us space.

464
00:23:37,040 --> 00:23:40,280
Speaker 2: Okay, so this, okay, this is actually a really good one.

465
00:23:40,320 --> 00:23:42,720
Speaker 2: I love this. Come up with a safe word.

466
00:23:42,800 --> 00:23:44,520
Speaker 1: We had a safe word as kids, you know, like

467
00:23:44,520 --> 00:23:46,199
Speaker 1: if someone would pick us up that you know, we

468
00:23:46,240 --> 00:23:48,560
Speaker 1: didn't expect you would say, hey, what's the safe word?

469
00:23:48,600 --> 00:23:50,080
Speaker 1: You know what, We didn't call it a safe word.

470
00:23:50,119 --> 00:23:52,199
Speaker 1: It was just a password or code word or something.

471
00:23:52,840 --> 00:23:55,840
Speaker 1: But this is a good idea. So have a safe

472
00:23:55,840 --> 00:23:58,879
Speaker 1: word to validate whether they're actually talking or texting or

473
00:23:58,920 --> 00:24:00,199
Speaker 1: emailing with a loved one.

474
00:24:00,400 --> 00:24:03,320
Speaker 2: So explain how to do that. Yeah, this is usually

475
00:24:03,320 --> 00:24:04,159
Speaker 2: the one that I lead with.

476
00:24:04,280 --> 00:24:06,840
Speaker 7: If you take anything from what I'm the five things

477
00:24:06,880 --> 00:24:08,880
Speaker 7: that I'm giving today, this is the one that matters.

478
00:24:09,359 --> 00:24:11,440
Speaker 7: Come up with a family safe word where if it's

479
00:24:11,520 --> 00:24:13,840
Speaker 7: used in a sentence, you know that this is the

480
00:24:13,920 --> 00:24:16,280
Speaker 7: real person. Don't use it all the time, but for

481
00:24:16,440 --> 00:24:20,280
Speaker 7: specifically emergencies and the like. This is your word that

482
00:24:20,320 --> 00:24:23,480
Speaker 7: you incorporate into the sentence and the placement. And why

483
00:24:23,520 --> 00:24:27,920
Speaker 7: we're doing that is because we are seeing increasingly sophisticated

484
00:24:28,040 --> 00:24:31,640
Speaker 7: levels of fraud and malicious activity. And it is I'm

485
00:24:31,640 --> 00:24:34,879
Speaker 7: not an alarmist, but you are seeing AI being able

486
00:24:34,920 --> 00:24:41,000
Speaker 7: to copy, so many of the specifics of a family, names, events,

487
00:24:41,240 --> 00:24:44,240
Speaker 7: you're able to sometimes spoof the sound of someone's voice

488
00:24:44,400 --> 00:24:47,000
Speaker 7: or an activity that they're part of. Just scammers being

489
00:24:47,000 --> 00:24:51,440
Speaker 7: even more knowledgeable about an individual that they're looking to defraud.

490
00:24:51,880 --> 00:24:55,080
Speaker 7: And so by coming up with your family safewoord incorporated,

491
00:24:55,480 --> 00:24:57,840
Speaker 7: knowing when to use it, sharing it with the family,

492
00:24:58,480 --> 00:25:01,439
Speaker 7: that is that layer of defense if all else fails

493
00:25:01,720 --> 00:25:04,840
Speaker 7: to know whether you are speaking with someone who is

494
00:25:04,880 --> 00:25:07,520
Speaker 7: in your family or if it's someone that is spooking

495
00:25:07,600 --> 00:25:09,639
Speaker 7: you in an attempt to ultimately defraud it.

496
00:25:09,840 --> 00:25:11,919
Speaker 1: Oh, I forgot about the whole or I didn't really

497
00:25:11,960 --> 00:25:13,960
Speaker 1: think about that aspect. With the AI, they're going to

498
00:25:14,040 --> 00:25:18,200
Speaker 1: call as you so soon and that's a really scary thought.

499
00:25:19,160 --> 00:25:22,679
Speaker 1: And finally, the support system get this in place before

500
00:25:22,720 --> 00:25:26,480
Speaker 1: they need it. So obviously go go Quincy. Your service

501
00:25:26,800 --> 00:25:31,560
Speaker 1: is a part of that. But what else, So support is.

502
00:25:31,600 --> 00:25:34,840
Speaker 7: Always in a moment of need. That is, when you

503
00:25:34,920 --> 00:25:38,320
Speaker 7: don't want to need to find your support mechanisms, you

504
00:25:38,359 --> 00:25:40,159
Speaker 7: put those in place. And this is not just with

505
00:25:40,280 --> 00:25:42,880
Speaker 7: tech problems and that is the hat that we wear,

506
00:25:42,960 --> 00:25:48,119
Speaker 7: but that is with any level of care support. Just

507
00:25:48,200 --> 00:25:50,680
Speaker 7: mechanisms in place that are going to be there for

508
00:25:50,760 --> 00:25:53,560
Speaker 7: you and your family in the time of need, when

509
00:25:53,600 --> 00:25:55,800
Speaker 7: you are anxious, when you are concerned, and in the

510
00:25:55,800 --> 00:25:59,640
Speaker 7: world of technology, when things just aren't looking or working properly.

511
00:26:00,320 --> 00:26:03,000
Speaker 7: Know who you're going to call. Know whether it's the

512
00:26:03,000 --> 00:26:06,160
Speaker 7: family member, whether it's us. Know who's in place, who's

513
00:26:06,200 --> 00:26:08,960
Speaker 7: going to help navigate you out of that situation. We

514
00:26:09,119 --> 00:26:12,639
Speaker 7: like to think about at Quincy, we're there to first

515
00:26:12,720 --> 00:26:16,040
Speaker 7: is protect and assist, and then in that we're also

516
00:26:16,160 --> 00:26:19,640
Speaker 7: unlocking the best of technology telehealth, tele medicine, e commerce,

517
00:26:19,680 --> 00:26:23,360
Speaker 7: helping our older users be able to navigate those confidently.

518
00:26:23,440 --> 00:26:26,159
Speaker 7: And all of that is only possible when you know

519
00:26:26,240 --> 00:26:29,280
Speaker 7: that you have a support mechanism in place, and that's

520
00:26:29,720 --> 00:26:33,399
Speaker 7: what we've designed our system around. But whether it's us

521
00:26:33,520 --> 00:26:36,440
Speaker 7: or someone else, always knowing who you're going to call

522
00:26:36,520 --> 00:26:40,159
Speaker 7: before they are needed is actually fifty sixty percent of

523
00:26:40,160 --> 00:26:40,560
Speaker 7: the battle.

524
00:26:41,320 --> 00:26:42,479
Speaker 2: All Right, We're going to leave it there.

525
00:26:42,560 --> 00:26:47,000
Speaker 1: Ryan Green, CEO and founder of Go Go Quincygogo Quincy

526
00:26:47,000 --> 00:26:48,240
Speaker 1: dot com is the website.

527
00:26:48,240 --> 00:26:49,240
Speaker 2: Thanks so much for joining me.

528
00:26:49,160 --> 00:26:52,000
Speaker 7: Today, Thanks for having me rich Happy holidays.

529
00:26:51,800 --> 00:26:54,600
Speaker 1: You too, and by the way, the pricing for this

530
00:26:54,680 --> 00:26:57,640
Speaker 1: is twenty dollars a month, unlimited tech support five dollars

531
00:26:57,720 --> 00:27:00,680
Speaker 1: a month, pay as you go, or if you want

532
00:27:00,680 --> 00:27:02,479
Speaker 1: to just try it out, you can do it for

533
00:27:02,520 --> 00:27:05,000
Speaker 1: free up to fourteen minutes of tech support a month.

534
00:27:05,080 --> 00:27:06,159
Speaker 2: So go check them out.

535
00:27:06,359 --> 00:27:08,720
Speaker 1: All right, coming up, phone lines, We've got a lot

536
00:27:09,200 --> 00:27:11,320
Speaker 1: of you there, so we'll do more calls at triple

537
00:27:11,320 --> 00:27:13,920
Speaker 1: eight rich one oh one. That's eight eight eight seven

538
00:27:14,040 --> 00:27:17,359
Speaker 1: four to two four one zero one. My name is

539
00:27:17,400 --> 00:27:25,959
Speaker 1: richdmiro and you are listening to rich on Tech. Welcome

540
00:27:25,960 --> 00:27:29,560
Speaker 1: back to rich on Tech. If you can't tell by

541
00:27:29,600 --> 00:27:33,200
Speaker 1: the way, I do love holiday music, especially the classics,

542
00:27:33,920 --> 00:27:36,119
Speaker 1: so that's what I've been having Adam play today. If

543
00:27:36,119 --> 00:27:38,200
Speaker 1: you're listening on the podcast, I know you don't get

544
00:27:38,240 --> 00:27:41,439
Speaker 1: to enjoy them, but if you're listening live, you do,

545
00:27:42,240 --> 00:27:43,840
Speaker 1: so I hope you enjoy them as much as I do.

546
00:27:44,760 --> 00:27:47,720
Speaker 2: Let's go to Richard in San Bernardino. Richard, you're on

547
00:27:47,800 --> 00:27:51,840
Speaker 2: with rich A nice name, Richard, Thank you, Richard.

548
00:27:54,320 --> 00:27:59,919
Speaker 9: Yeah, I just wanted to mention I miss my Tonjent

549
00:28:00,000 --> 00:28:02,760
Speaker 9: generated a black book I used to have, you know,

550
00:28:02,840 --> 00:28:05,639
Speaker 9: the the one he used to just push a button

551
00:28:05,680 --> 00:28:08,440
Speaker 9: and it generate the tones going into the telephone.

552
00:28:09,840 --> 00:28:13,240
Speaker 2: Oh yeah, I know all.

553
00:28:13,119 --> 00:28:19,639
Speaker 9: My numbers by heart, and now I don't. And you know,

554
00:28:20,520 --> 00:28:23,320
Speaker 9: the digital thing you know today is just really you know,

555
00:28:24,440 --> 00:28:29,879
Speaker 9: I'm old school, I'm sixty two, and kids today they

556
00:28:29,960 --> 00:28:33,320
Speaker 9: I don't even know if they know how to alphabetically

557
00:28:33,359 --> 00:28:35,480
Speaker 9: look up something in the dictionary. And what do you

558
00:28:35,520 --> 00:28:37,119
Speaker 9: do when all the power goes out? And if you

559
00:28:37,119 --> 00:28:38,920
Speaker 9: wanted to look up a word? You know what I mean.

560
00:28:39,880 --> 00:28:43,640
Speaker 1: My kid actually asked for a dictionary this Christmas, so

561
00:28:43,720 --> 00:28:46,560
Speaker 1: I'm very I said to my kids, there's two things

562
00:28:46,560 --> 00:28:50,080
Speaker 1: I will always spend money on. That's books, and I

563
00:28:50,080 --> 00:28:51,880
Speaker 1: can't remember the other one right now. But there is

564
00:28:51,920 --> 00:28:56,520
Speaker 1: another thing. But here's the thing. The phone number situation

565
00:28:56,800 --> 00:29:00,800
Speaker 1: is a bad one because no one knows anyone's phone

566
00:29:00,880 --> 00:29:03,880
Speaker 1: number anymore. And if you're an emergency and your phone

567
00:29:03,920 --> 00:29:05,920
Speaker 1: is not there, what are you gonna do? Like my kids,

568
00:29:05,920 --> 00:29:07,200
Speaker 1: I said, hey, how are you gonna call me?

569
00:29:08,440 --> 00:29:09,480
Speaker 2: How how are you.

570
00:29:09,440 --> 00:29:11,120
Speaker 1: Gonna know how to call me? If you don't even

571
00:29:11,160 --> 00:29:13,760
Speaker 1: know my phone number? Like, you've got to memorize this.

572
00:29:13,760 --> 00:29:15,960
Speaker 1: This is like basic human survival here.

573
00:29:17,560 --> 00:29:20,200
Speaker 9: I used to know my whole block book, and I

574
00:29:20,200 --> 00:29:22,720
Speaker 9: don't hardly know any of it because of the speed dial,

575
00:29:22,800 --> 00:29:24,840
Speaker 9: you know, or it's just crazy, you know.

576
00:29:25,240 --> 00:29:26,800
Speaker 2: Yeah, no, we look.

577
00:29:27,000 --> 00:29:28,600
Speaker 1: And this is why I mentioned this stuff because we

578
00:29:28,640 --> 00:29:32,200
Speaker 1: take a lot for granted now, which you know, technology

579
00:29:32,200 --> 00:29:34,480
Speaker 1: has been amazing in helping us along.

580
00:29:34,560 --> 00:29:35,480
Speaker 2: And I'm not one of those.

581
00:29:35,320 --> 00:29:37,880
Speaker 1: People that says, you know, we're worse off because we

582
00:29:37,920 --> 00:29:40,400
Speaker 1: can't remember phone numbers. But I'm still saying, you need

583
00:29:40,440 --> 00:29:43,280
Speaker 1: to remember a couple phone numbers just in case you

584
00:29:43,360 --> 00:29:46,000
Speaker 1: had to call someone if there's an issue. Richard, thanks

585
00:29:46,040 --> 00:29:49,160
Speaker 1: for the call today. Let's go to uh, let's see

586
00:29:49,200 --> 00:29:53,600
Speaker 1: here Mike in Los Angeles. Mike, you're on with rich Hi.

587
00:29:53,680 --> 00:29:57,080
Speaker 10: Rich I have a two issues are actually three issues

588
00:29:57,120 --> 00:30:04,520
Speaker 10: with my Samsung Galaxy H twenty one Ultra. And when

589
00:30:04,560 --> 00:30:08,040
Speaker 10: I'm driving in my truck, i put my phone in

590
00:30:08,080 --> 00:30:11,680
Speaker 10: the cradle and I'm listening to my music and then

591
00:30:11,720 --> 00:30:14,239
Speaker 10: all of a sudden, either it will go into that

592
00:30:14,360 --> 00:30:19,120
Speaker 10: voice activation where it'll speak in search, or it'll turn

593
00:30:19,160 --> 00:30:23,400
Speaker 10: on its camera, or it'll automatically dial nine to one one.

594
00:30:23,440 --> 00:30:25,200
Speaker 10: Is there an issue with the phone or is that

595
00:30:25,280 --> 00:30:27,160
Speaker 10: something that it's the cradle causing.

596
00:30:27,560 --> 00:30:28,920
Speaker 2: Yeah, here's what's happening. Mike.

597
00:30:29,280 --> 00:30:32,800
Speaker 1: You're your cradle whatever, whatever you're using to hold this

598
00:30:32,960 --> 00:30:38,480
Speaker 1: phone is activating the side button on the Samsung. So

599
00:30:38,680 --> 00:30:41,120
Speaker 1: the lower button on the Samsung does a couple of things.

600
00:30:41,280 --> 00:30:43,720
Speaker 1: It can power the phone on and off, but it

601
00:30:43,760 --> 00:30:45,880
Speaker 1: can also dial nine one one if it's pressed a

602
00:30:45,960 --> 00:30:48,120
Speaker 1: number of times. I believe it's five times, and you

603
00:30:48,160 --> 00:30:50,760
Speaker 1: can go into your settings and look for a setting

604
00:30:50,800 --> 00:30:54,720
Speaker 1: called Emergency SOS and that will tell you you can

605
00:30:54,760 --> 00:30:56,600
Speaker 1: turn that on or off. I would I would probably

606
00:30:56,680 --> 00:30:59,680
Speaker 1: leave that on just for emergency situation. And also it

607
00:30:59,720 --> 00:31:02,640
Speaker 1: does voice assistant, so if you're pressing and holding, that's

608
00:31:02,680 --> 00:31:05,800
Speaker 1: probably what's activating the Bixby. So I would say you

609
00:31:05,880 --> 00:31:08,240
Speaker 1: got to get a different cradle for your car, and

610
00:31:08,480 --> 00:31:10,960
Speaker 1: one that is either custom for this phone. If this

611
00:31:11,040 --> 00:31:13,960
Speaker 1: one is just kind of a generic cradle, it's probably

612
00:31:14,120 --> 00:31:16,920
Speaker 1: not you know, it's not cradling the phone in the

613
00:31:16,960 --> 00:31:20,520
Speaker 1: right places. And believe me, I've tested probably three hundred

614
00:31:20,600 --> 00:31:24,720
Speaker 1: phones in my time at KTLA, and I have seen

615
00:31:24,960 --> 00:31:28,080
Speaker 1: the gamut of these situations. So not every phone fits

616
00:31:28,080 --> 00:31:31,840
Speaker 1: perfectly in every cradle, and it does cause problems when

617
00:31:31,840 --> 00:31:34,400
Speaker 1: that button is pressed down when it's not supposed to be.

618
00:31:34,640 --> 00:31:38,160
Speaker 1: So that is what I suspect is happening. And it's

619
00:31:38,360 --> 00:31:41,360
Speaker 1: easily remedied by just getting a cradle that or you know,

620
00:31:41,360 --> 00:31:44,240
Speaker 1: a car mount that is going to be more more

621
00:31:44,280 --> 00:31:45,480
Speaker 1: suitable for this phone.

622
00:31:45,920 --> 00:31:47,840
Speaker 2: The one place that I love.

623
00:31:47,720 --> 00:31:50,400
Speaker 1: For if you want like a really nice car mount

624
00:31:50,640 --> 00:31:55,880
Speaker 1: is called pro clip USA proclipusa dot com. These have

625
00:31:57,120 --> 00:32:00,800
Speaker 1: custom holders for pretty much every phone, so not just

626
00:32:00,880 --> 00:32:03,960
Speaker 1: the phone, but also the car. So if you have

627
00:32:04,120 --> 00:32:07,240
Speaker 1: a you know, whatever truck you've got, you can put

628
00:32:07,280 --> 00:32:09,880
Speaker 1: that model number into this website and then put your

629
00:32:09,880 --> 00:32:11,680
Speaker 1: phone model number in and it will give you a

630
00:32:11,760 --> 00:32:14,560
Speaker 1: custom both the part that connects to your car and

631
00:32:14,600 --> 00:32:16,760
Speaker 1: the part that actually holds your phone. So it's it's

632
00:32:16,840 --> 00:32:19,760
Speaker 1: quite good. It's a little bit more expensive, but it's

633
00:32:19,800 --> 00:32:23,360
Speaker 1: going to be really really nice. All right, good question, Mike,

634
00:32:23,560 --> 00:32:25,760
Speaker 1: Thanks for the call. Triple eight Rich one on one

635
00:32:25,920 --> 00:32:29,239
Speaker 1: eight eight eight seven four to two four one zero one.

636
00:32:29,320 --> 00:32:31,240
Speaker 1: Let me give you a quick summary on this whole

637
00:32:31,240 --> 00:32:35,040
Speaker 1: Apple watch ban because we are just before the holidays

638
00:32:35,040 --> 00:32:37,120
Speaker 1: here and I know people are buying Apple watches, they're

639
00:32:37,120 --> 00:32:38,280
Speaker 1: wondering should they get it.

640
00:32:39,040 --> 00:32:40,000
Speaker 2: But here's what's happening.

641
00:32:40,080 --> 00:32:43,960
Speaker 1: So back in October twenty twenty two, the International Trade

642
00:32:44,000 --> 00:32:48,040
Speaker 1: Commission ruled the patent that Apple infringed on a patent

643
00:32:48,520 --> 00:32:52,640
Speaker 1: from an Irvine company based it's named Massimo, all related

644
00:32:52,680 --> 00:32:55,440
Speaker 1: to their blood oxygen sensor on the Apple Watch. And

645
00:32:55,560 --> 00:32:57,240
Speaker 1: as a result of that, it kind of came to

646
00:32:57,320 --> 00:32:59,720
Speaker 1: a head and they've issued an import ban on the

647
00:32:59,760 --> 00:33:02,440
Speaker 1: Apple Watch Series nine in the Ultra two. Now, the

648
00:33:02,440 --> 00:33:06,400
Speaker 1: band goes into effect on December twenty sixth, but in

649
00:33:06,480 --> 00:33:10,960
Speaker 1: response to that, Apple has already halted sales of the

650
00:33:11,040 --> 00:33:13,920
Speaker 1: watch on its website and it's going to remove them

651
00:33:13,960 --> 00:33:16,200
Speaker 1: from stores after December twenty fourth.

652
00:33:16,480 --> 00:33:17,360
Speaker 2: Now, this is a big deal.

653
00:33:17,400 --> 00:33:19,560
Speaker 1: This affects, like I said, the Series nine and the

654
00:33:19,640 --> 00:33:23,240
Speaker 1: Ultra two in the US, and it's also causing some

655
00:33:23,400 --> 00:33:27,680
Speaker 1: issues with the repairs on the Series six and later models.

656
00:33:28,160 --> 00:33:30,480
Speaker 1: So the only model that doesn't have this blood oxygen

657
00:33:30,560 --> 00:33:32,680
Speaker 1: censor of the newer ones is the se So if

658
00:33:32,680 --> 00:33:35,600
Speaker 1: you get that, you're fine. Apple is of course appealing

659
00:33:35,600 --> 00:33:38,080
Speaker 1: to this. The President could potentially, you know, say hey,

660
00:33:38,120 --> 00:33:40,400
Speaker 1: let's block this band. I don't think he's going to

661
00:33:40,480 --> 00:33:43,760
Speaker 1: do that, so right now, this is the is this

662
00:33:43,840 --> 00:33:46,240
Speaker 1: is where we stand. You can't buy these things from

663
00:33:46,320 --> 00:33:49,200
Speaker 1: Apple officially online. You can get them from third parties.

664
00:33:49,720 --> 00:33:55,200
Speaker 1: They say there might be some issues with replacements and

665
00:33:55,320 --> 00:33:59,200
Speaker 1: warranty and repairs. That's where it's kind of weird. So

666
00:33:59,280 --> 00:34:02,440
Speaker 1: after December twenty fifth, Apple can't exchange the watches purchased

667
00:34:02,440 --> 00:34:06,280
Speaker 1: before the band. You can get refunds on watches, but

668
00:34:06,320 --> 00:34:08,560
Speaker 1: you can't swap for a different color or size.

669
00:34:09,040 --> 00:34:11,440
Speaker 2: So this is like a really big issue.

670
00:34:11,480 --> 00:34:14,360
Speaker 1: And I actually had someone email me from one of

671
00:34:14,360 --> 00:34:17,440
Speaker 1: the third party retailers and they're telling me that Apple

672
00:34:17,600 --> 00:34:22,000
Speaker 1: won't even acknowledge this to their you know, to their resellers.

673
00:34:22,040 --> 00:34:24,120
Speaker 1: I mean, this is like a really odd issue to

674
00:34:24,160 --> 00:34:29,320
Speaker 1: happen right before the holiday season. So my advice is, look,

675
00:34:29,400 --> 00:34:31,600
Speaker 1: I think you're gonna be fine if you purchase the watch.

676
00:34:32,000 --> 00:34:34,239
Speaker 1: It's a feature that you know, if you're purchasing it

677
00:34:34,400 --> 00:34:37,879
Speaker 1: for that blood oxygen sensor feature, I'd probably hold off.

678
00:34:38,160 --> 00:34:40,120
Speaker 1: But if you still just want an Apple Watch, at

679
00:34:40,160 --> 00:34:42,759
Speaker 1: the very least, Apple will probably put out software that

680
00:34:42,880 --> 00:34:46,640
Speaker 1: disables that feature just to enable these watches to continue working,

681
00:34:46,920 --> 00:34:49,520
Speaker 1: but also satisfy the band. But this is kind of

682
00:34:49,560 --> 00:34:52,239
Speaker 1: a big deal something to kind of know about, and

683
00:34:53,520 --> 00:34:56,520
Speaker 1: odd timing, especially right before the holidays. All right, Triple

684
00:34:56,560 --> 00:34:57,280
Speaker 1: eight rich one.

685
00:34:57,120 --> 00:34:59,880
Speaker 2: On one eight eight eight seven four to two one

686
00:35:00,000 --> 00:35:00,799
Speaker 2: one zero one.

687
00:35:01,040 --> 00:35:04,040
Speaker 1: You can find me online. My social media handle is

688
00:35:04,200 --> 00:35:07,600
Speaker 1: at rich on Tech. I am active on x I

689
00:35:07,640 --> 00:35:11,680
Speaker 1: am on Instagram, and I am on Facebook as well.

690
00:35:12,040 --> 00:35:14,640
Speaker 1: If you want to check out my instagram at rich

691
00:35:14,719 --> 00:35:17,479
Speaker 1: on Tech. I got a story that's going viral as

692
00:35:17,480 --> 00:35:21,920
Speaker 1: we speak. It is the one about California allowing sewage

693
00:35:21,920 --> 00:35:25,640
Speaker 1: water to be turned into tap water. And I actually

694
00:35:25,680 --> 00:35:29,879
Speaker 1: tried the purified water, and uh I've lived to tell

695
00:35:29,920 --> 00:35:34,000
Speaker 1: about it. I'm still here. Eighty eight rich one O one.

696
00:35:34,280 --> 00:35:39,880
Speaker 1: You are listening to rich on Tech. Welcome back to

697
00:35:40,239 --> 00:35:42,719
Speaker 1: rich on Tech. Rich Demiro here hanging out with you,

698
00:35:42,960 --> 00:35:47,600
Speaker 1: talking technology at triple eight rich one oh one. That's

699
00:35:47,640 --> 00:35:52,600
Speaker 1: eight eight eight seven four to two four one zero one.

700
00:35:53,280 --> 00:35:56,359
Speaker 1: I sincerely thank you for tuning in and listening. I

701
00:35:56,400 --> 00:35:59,080
Speaker 1: really do appreciate it. Can you believe it's almost been

702
00:35:59,160 --> 00:36:05,160
Speaker 1: a full year of this show, Yes, a year wild

703
00:36:06,080 --> 00:36:09,320
Speaker 1: looking forward to doing it again next year too. Uh okay,

704
00:36:09,480 --> 00:36:12,840
Speaker 1: A couple things, just some housekeeping here. We've got doctor

705
00:36:12,920 --> 00:36:17,000
Speaker 1: Chris Pearson, cybersecurity expert with black Cloak dot Io, coming

706
00:36:17,080 --> 00:36:20,480
Speaker 1: up on the show. Chris is one of my favorite

707
00:36:20,480 --> 00:36:24,000
Speaker 1: people to interview. He is so knowledgeable and he will

708
00:36:24,040 --> 00:36:28,719
Speaker 1: really share amazing, actionable tips on how to keep your

709
00:36:28,719 --> 00:36:30,839
Speaker 1: digital life safe and protected.

710
00:36:31,480 --> 00:36:33,640
Speaker 2: He is really really phenomenal.

711
00:36:34,719 --> 00:36:39,000
Speaker 1: Bill Reducial, author of The Bleeding Edge My six Years

712
00:36:39,000 --> 00:36:41,680
Speaker 1: at the forefront of the Tech Revolution, is going to

713
00:36:41,719 --> 00:36:43,400
Speaker 1: join us a bit later on to talk about the

714
00:36:43,480 --> 00:36:48,760
Speaker 1: key takeaways from a career in technology. If you're looking

715
00:36:48,800 --> 00:36:52,080
Speaker 1: for last minute gifts, I've got everything that I like

716
00:36:52,320 --> 00:36:54,799
Speaker 1: linked up on my Amazon page. You can find it

717
00:36:54,880 --> 00:36:59,240
Speaker 1: at richontech dot tv slash shop. And if you're looking

718
00:36:59,320 --> 00:37:02,680
Speaker 1: for links to anything that is mentioned on this show,

719
00:37:03,200 --> 00:37:06,480
Speaker 1: you can go to rich on tech dot tv slash

720
00:37:06,560 --> 00:37:11,799
Speaker 1: wiki wiki and that is updated in real time. So,

721
00:37:11,880 --> 00:37:13,880
Speaker 1: for instance, if you want more information about one of

722
00:37:13,880 --> 00:37:16,800
Speaker 1: the guests, if you want the phone number once again,

723
00:37:17,080 --> 00:37:19,920
Speaker 1: if you want a link to something I mentioned, it

724
00:37:20,000 --> 00:37:24,840
Speaker 1: is all there rich on tech dot tv slash wiki

725
00:37:25,320 --> 00:37:27,120
Speaker 1: wiki kind of.

726
00:37:27,080 --> 00:37:28,960
Speaker 2: Like Wikipedia, right, but just for this show.

727
00:37:30,560 --> 00:37:34,960
Speaker 1: Well, this week, the electric scooter company Bird filed for bankruptcy.

728
00:37:35,440 --> 00:37:38,920
Speaker 1: They filed for Chapter eleven on December twentieth after a

729
00:37:39,080 --> 00:37:43,440
Speaker 1: difficult year. And this company I did a story with

730
00:37:43,480 --> 00:37:47,360
Speaker 1: them when they just started. By the way, this was

731
00:37:47,440 --> 00:37:49,959
Speaker 1: a very valuable company at one point worth two point

732
00:37:50,000 --> 00:37:53,920
Speaker 1: five billion dollars in twenty nineteen, but it has struggled

733
00:37:54,280 --> 00:37:55,560
Speaker 1: ever since it went public.

734
00:37:55,760 --> 00:37:58,719
Speaker 2: And why Well, it's really tough.

735
00:37:58,440 --> 00:38:01,280
Speaker 1: To make a company out of electrics that people literally

736
00:38:01,360 --> 00:38:04,560
Speaker 1: discard wherever they want. They're done with this thing and

737
00:38:04,600 --> 00:38:06,719
Speaker 1: they throw it out like it's a piece of trash.

738
00:38:06,880 --> 00:38:08,640
Speaker 1: So the amount of money that these companies have to

739
00:38:08,680 --> 00:38:13,600
Speaker 1: spend on upkeep and maintenance. Imagine if you return your

740
00:38:13,600 --> 00:38:16,360
Speaker 1: car to Hurtz and you just like kind of dangled

741
00:38:16,360 --> 00:38:18,319
Speaker 1: the car and just dropped it in front of Hurts

742
00:38:18,320 --> 00:38:20,080
Speaker 1: and it just went into a million pieces. That's what

743
00:38:20,120 --> 00:38:22,400
Speaker 1: people do with these scooters. I mean I see them

744
00:38:22,400 --> 00:38:24,720
Speaker 1: all over the place. They look so sad on the streets.

745
00:38:24,760 --> 00:38:29,160
Speaker 1: They're like dead scooters everywhere. But I remember doing a

746
00:38:29,200 --> 00:38:31,960
Speaker 1: story with this company when it first started, and it

747
00:38:32,160 --> 00:38:34,680
Speaker 1: was wild because it was in the height of kind

748
00:38:34,719 --> 00:38:37,359
Speaker 1: of their you know, they just started. They were worth

749
00:38:37,400 --> 00:38:40,239
Speaker 1: so much money, the money was flowing. I went to

750
00:38:40,280 --> 00:38:43,680
Speaker 1: their like headquarters, I think it was in Venice, and

751
00:38:43,719 --> 00:38:45,759
Speaker 1: I'm not kidding. They opened this door. Not only do

752
00:38:45,840 --> 00:38:48,000
Speaker 1: they the first thing you saw was like thousands of

753
00:38:48,080 --> 00:38:50,360
Speaker 1: snacks that you could just choose, like whatever you wanted

754
00:38:50,400 --> 00:38:52,759
Speaker 1: to eat. But then they opened this door and it

755
00:38:52,800 --> 00:38:55,440
Speaker 1: was like a boiler room. You know that movie where

756
00:38:55,480 --> 00:38:59,480
Speaker 1: it was just like thousands of people on phones on computers.

757
00:38:59,719 --> 00:39:02,719
Speaker 1: They're all young, and I kid you not. They were

758
00:39:02,760 --> 00:39:06,040
Speaker 1: all scooting around this giant room on scooters like it

759
00:39:06,080 --> 00:39:08,640
Speaker 1: was a huge arena. And the person I was interviewing,

760
00:39:08,680 --> 00:39:09,680
Speaker 1: they're like, all right, where do you want to do

761
00:39:09,719 --> 00:39:11,920
Speaker 1: this interview? I said right here in front of all

762
00:39:12,000 --> 00:39:14,359
Speaker 1: this madness and said, oh no, you can't show that.

763
00:39:15,800 --> 00:39:18,160
Speaker 1: At least I can talk about it. Six years later,

764
00:39:19,760 --> 00:39:22,439
Speaker 1: Carmen is in Hollywood. Carmen, you're on with Rich.

765
00:39:23,160 --> 00:39:29,200
Speaker 11: Yes please. I used to get into WiFi with the

766
00:39:29,239 --> 00:39:34,920
Speaker 11: place where I work because they mean they put the password.

767
00:39:35,520 --> 00:39:40,799
Speaker 11: But how somebody moved my phone and I lost all

768
00:39:40,920 --> 00:39:43,920
Speaker 11: the places where I used to connect with the to

769
00:39:44,000 --> 00:39:47,440
Speaker 11: the Wi Fi. How can I recopulate the pass war

770
00:39:47,560 --> 00:39:48,280
Speaker 11: of the place?

771
00:39:49,000 --> 00:39:50,440
Speaker 2: Well, how did that happen? What do you mean?

772
00:39:50,680 --> 00:39:52,400
Speaker 1: How did you How did someone do something on your

773
00:39:52,440 --> 00:39:54,200
Speaker 1: phone that made you lose all your passwords?

774
00:39:54,480 --> 00:39:54,719
Speaker 12: Yeah?

775
00:39:54,760 --> 00:39:58,120
Speaker 11: Because I got into the trouvel did I pay in?

776
00:39:58,800 --> 00:39:59,040
Speaker 12: Then?

777
00:39:59,080 --> 00:39:59,960
Speaker 13: I was my own?

778
00:40:00,120 --> 00:40:04,160
Speaker 11: My like, my spell was very weird, and I took

779
00:40:04,239 --> 00:40:07,160
Speaker 11: to the T Mobile store and somebody start to see

780
00:40:07,160 --> 00:40:10,440
Speaker 11: what was going on and they play and play all.

781
00:40:10,760 --> 00:40:14,920
Speaker 11: I didn't know where they went to. But the point

782
00:40:15,040 --> 00:40:19,120
Speaker 11: is that I look all the connection, Yeah, to connect

783
00:40:19,360 --> 00:40:22,640
Speaker 11: to connections to the Wi Fi. I used to be

784
00:40:22,719 --> 00:40:25,200
Speaker 11: connected to my work, I used to be connected.

785
00:40:24,800 --> 00:40:26,200
Speaker 6: To the house.

786
00:40:26,360 --> 00:40:26,560
Speaker 2: Yeah.

787
00:40:26,760 --> 00:40:29,200
Speaker 1: What they did was they did a network settings reset.

788
00:40:29,280 --> 00:40:31,759
Speaker 1: So you brought it there. And you know, number one,

789
00:40:32,000 --> 00:40:34,160
Speaker 1: if someone's doing something to your phone, and this is

790
00:40:34,200 --> 00:40:36,239
Speaker 1: not a knock on you, Karmen, this is for someone

791
00:40:36,280 --> 00:40:38,960
Speaker 1: who's doing the tech support. You don't do stuff to

792
00:40:39,000 --> 00:40:42,600
Speaker 1: people's things before you tell them what you're doing and

793
00:40:42,680 --> 00:40:46,919
Speaker 1: what the ramifications of that is. So this person should

794
00:40:46,920 --> 00:40:49,680
Speaker 1: have said, hey, look, you're having some trouble with your phone.

795
00:40:49,760 --> 00:40:51,880
Speaker 1: We're going to do it's called the network settings reset.

796
00:40:52,160 --> 00:40:55,319
Speaker 1: When I do that, just FYI, you're going to have

797
00:40:55,360 --> 00:40:57,799
Speaker 1: to reconnect your phone to every Wi Fi network you've

798
00:40:57,800 --> 00:41:00,400
Speaker 1: ever connected to. Did you also have to read connected

799
00:41:00,440 --> 00:41:01,560
Speaker 1: to the Bluetooth in your car?

800
00:41:01,960 --> 00:41:02,480
Speaker 11: No?

801
00:41:02,600 --> 00:41:03,239
Speaker 2: Okay no?

802
00:41:03,360 --> 00:41:05,640
Speaker 11: But the point is, my really point.

803
00:41:05,440 --> 00:41:07,520
Speaker 2: Is is, yeah, you want to get this back on,

804
00:41:07,960 --> 00:41:08,680
Speaker 2: I really want.

805
00:41:09,080 --> 00:41:12,600
Speaker 11: My really point is, how can I stuperate to get

806
00:41:12,680 --> 00:41:15,440
Speaker 11: in into that place where I work because I know

807
00:41:15,560 --> 00:41:17,640
Speaker 11: I'm not going to be able to get again.

808
00:41:18,080 --> 00:41:19,480
Speaker 2: Well, why can't you get it again?

809
00:41:19,880 --> 00:41:22,120
Speaker 11: Because I know they'm not going to be possible for

810
00:41:22,440 --> 00:41:24,960
Speaker 11: me to get it. Well then, and my question is

811
00:41:25,400 --> 00:41:28,000
Speaker 11: is that BA warr in my phone some house on.

812
00:41:28,160 --> 00:41:30,840
Speaker 1: Where No, the password is not on your phone, so

813
00:41:30,920 --> 00:41:34,239
Speaker 1: that's uh. Now you can check to see if this

814
00:41:34,520 --> 00:41:39,600
Speaker 1: network is saved on your phone, but typically the you know,

815
00:41:39,640 --> 00:41:41,840
Speaker 1: and it's very recent actually that you're even able to

816
00:41:41,840 --> 00:41:44,200
Speaker 1: see the passwords that you're you know what. The way

817
00:41:44,200 --> 00:41:46,120
Speaker 1: that Wi Fi works on the phones, and this is

818
00:41:46,120 --> 00:41:49,480
Speaker 1: the iPhone and Android. For many years, once you logged in,

819
00:41:49,560 --> 00:41:53,040
Speaker 1: that password was stored securely on your phone in a

820
00:41:53,120 --> 00:41:57,440
Speaker 1: secret place. So unless you you know, had a very

821
00:41:57,600 --> 00:42:01,239
Speaker 1: strong knowledge of how to crack phones and that information,

822
00:42:01,480 --> 00:42:05,600
Speaker 1: it was not readily available. Now iPhone and Samsung have

823
00:42:05,800 --> 00:42:08,560
Speaker 1: you know, and Android have made it more readily available.

824
00:42:08,800 --> 00:42:11,560
Speaker 1: But it only applies to networks that you currently are

825
00:42:11,600 --> 00:42:14,320
Speaker 1: logged into or that you've logged into in the past

826
00:42:14,480 --> 00:42:16,719
Speaker 1: and are saved on your phone. So let me show

827
00:42:16,719 --> 00:42:19,799
Speaker 1: you where to look just to see. But you said,

828
00:42:19,800 --> 00:42:22,759
Speaker 1: this is Samsung phones, you'd go into settings, you'd go

829
00:42:22,760 --> 00:42:26,680
Speaker 1: into Wi Fi and then you would tap Wi Fi

830
00:42:26,719 --> 00:42:29,920
Speaker 1: once again, you'll see all the available networks. But you

831
00:42:29,960 --> 00:42:32,480
Speaker 1: want to go into the upper right hand corner. You'll

832
00:42:32,520 --> 00:42:35,759
Speaker 1: see a little three dots advanced settings. You see, they

833
00:42:35,760 --> 00:42:38,520
Speaker 1: don't make this easy. And then you want to see

834
00:42:38,560 --> 00:42:42,040
Speaker 1: managed networks, manage your Wi Fi networks, and there is

835
00:42:42,080 --> 00:42:44,879
Speaker 1: a list of all the networks that you've ever logged into.

836
00:42:45,000 --> 00:42:47,480
Speaker 1: And by the way, and I'm not you know, I'm

837
00:42:47,520 --> 00:42:49,839
Speaker 1: not trying to stir up trouble, but you know, if

838
00:42:49,880 --> 00:42:53,520
Speaker 1: I was suspecting that someone was, you know, doing something

839
00:42:53,880 --> 00:42:56,360
Speaker 1: on the sly, this would be a good place to

840
00:42:56,520 --> 00:42:59,560
Speaker 1: check to see if they're logging into hotels at random

841
00:42:59,719 --> 00:43:01,760
Speaker 1: or networks at random hotels.

842
00:43:01,760 --> 00:43:02,520
Speaker 2: I'm just saying, you.

843
00:43:02,440 --> 00:43:04,560
Speaker 1: Know, these are a little clues. There's a lot of

844
00:43:04,560 --> 00:43:06,640
Speaker 1: clues on your phone about what you're doing. This is

845
00:43:06,680 --> 00:43:08,560
Speaker 1: one of them. This is a big one. So I

846
00:43:08,600 --> 00:43:10,680
Speaker 1: can see I've got a list of about fifty Wi

847
00:43:10,680 --> 00:43:13,040
Speaker 1: Fi networks that I've logged into all over the world

848
00:43:13,480 --> 00:43:16,040
Speaker 1: at different airports and things like that. You can tap

849
00:43:16,640 --> 00:43:19,640
Speaker 1: one of those networks and if it's a network like

850
00:43:19,680 --> 00:43:22,360
Speaker 1: I would look for your work network on there. And

851
00:43:22,400 --> 00:43:24,520
Speaker 1: for instance, I'm tapping one that I logged into at

852
00:43:24,520 --> 00:43:27,960
Speaker 1: Google last year, and it says password and then it's

853
00:43:28,000 --> 00:43:30,520
Speaker 1: a little icon next to it. You tap that icon,

854
00:43:30,560 --> 00:43:33,120
Speaker 1: it's gonna ask you for your pin You see how

855
00:43:33,120 --> 00:43:34,960
Speaker 1: tough this is, Like they don't really want you to

856
00:43:34,960 --> 00:43:38,320
Speaker 1: see this. And so once you put in your pin code,

857
00:43:39,040 --> 00:43:41,560
Speaker 1: which I'm putting in right now, it will show you

858
00:43:41,600 --> 00:43:45,480
Speaker 1: that password. So if you have that on your phone

859
00:43:45,600 --> 00:43:47,880
Speaker 1: your work Wi Fi network, you would be able to

860
00:43:47,920 --> 00:43:50,480
Speaker 1: see that code, but I don't think you have it now.

861
00:43:50,480 --> 00:43:52,960
Speaker 1: The other thing is you can sync these with the cloud.

862
00:43:53,560 --> 00:43:56,359
Speaker 1: So on Samsung specifically, like you mentioned, you can sync

863
00:43:56,440 --> 00:43:59,040
Speaker 1: those Wi Fi networks with the cloud and you would

864
00:43:59,040 --> 00:44:02,440
Speaker 1: be able to retrieve that there as well. So if

865
00:44:02,480 --> 00:44:04,239
Speaker 1: it was sync to the cloud, you might be able

866
00:44:04,280 --> 00:44:06,520
Speaker 1: to look in that cloud sink and see if it's

867
00:44:06,520 --> 00:44:08,280
Speaker 1: there on the iPhone.

868
00:44:08,320 --> 00:44:08,719
Speaker 2: Same thing.

869
00:44:08,760 --> 00:44:10,879
Speaker 1: By the way, if you want to get a Wi

870
00:44:10,920 --> 00:44:14,280
Speaker 1: Fi network password on a network that you've already accessed,

871
00:44:14,320 --> 00:44:17,239
Speaker 1: you know that one that you've connected to, you can

872
00:44:17,280 --> 00:44:20,960
Speaker 1: go into your Wi Fi and it will say the

873
00:44:21,000 --> 00:44:24,000
Speaker 1: networks that you've got, and it'll show the ones that

874
00:44:24,040 --> 00:44:28,600
Speaker 1: you're already let's see, logged into. And it only shows them.

875
00:44:28,600 --> 00:44:31,280
Speaker 1: Though when you're there, see, this gets really really tricky.

876
00:44:31,640 --> 00:44:33,360
Speaker 1: So I can't just see a list of all the

877
00:44:33,400 --> 00:44:37,280
Speaker 1: networks that I've logged into. You have to be there

878
00:44:37,320 --> 00:44:40,040
Speaker 1: at the network. Okay, no, now I can.

879
00:44:40,160 --> 00:44:40,560
Speaker 2: Here we go.

880
00:44:40,680 --> 00:44:42,239
Speaker 1: So you have to press edit in the upper right

881
00:44:42,320 --> 00:44:44,719
Speaker 1: hand corner and that will show you all of the

882
00:44:44,760 --> 00:44:47,360
Speaker 1: networks that you've logged into and then you can delete those.

883
00:44:47,680 --> 00:44:49,160
Speaker 2: And you can also see the password.

884
00:44:49,200 --> 00:44:51,040
Speaker 1: So if you want to see the password for a network,

885
00:44:51,680 --> 00:44:53,359
Speaker 1: you press that little I next to it.

886
00:44:53,360 --> 00:44:56,000
Speaker 2: It says password and it looks like it's like xed out.

887
00:44:56,360 --> 00:45:02,000
Speaker 1: You tap that and it will give you a interesting

888
00:45:02,120 --> 00:45:03,840
Speaker 1: It will give you that password, but you have to

889
00:45:03,920 --> 00:45:08,759
Speaker 1: again show your your face ID or your passcode. Yeah,

890
00:45:08,800 --> 00:45:10,560
Speaker 1: they don't really want you to do this very easily.

891
00:45:10,560 --> 00:45:13,319
Speaker 1: It's not an easy way. So my advice, Carmen is

892
00:45:13,360 --> 00:45:16,040
Speaker 1: you gotta if you're working at your work, why would

893
00:45:16,040 --> 00:45:17,040
Speaker 1: they not give you the password?

894
00:45:17,080 --> 00:45:18,399
Speaker 2: Again, I mean, let's be honest here.

895
00:45:18,440 --> 00:45:20,759
Speaker 1: So clearly you're either accessing a network you shouldn't be,

896
00:45:21,360 --> 00:45:23,560
Speaker 1: or there's something going on here that you're not telling me.

897
00:45:23,640 --> 00:45:25,520
Speaker 1: But if you know, if I went to my work

898
00:45:25,560 --> 00:45:28,400
Speaker 1: and said, hey, I lost my my access to this

899
00:45:28,480 --> 00:45:30,360
Speaker 1: Wi Fi network. I think they would just tell me

900
00:45:30,400 --> 00:45:31,200
Speaker 1: what the access is.

901
00:45:31,200 --> 00:45:32,799
Speaker 2: They don't. It's not like a one time thing, and

902
00:45:32,800 --> 00:45:34,920
Speaker 2: that's it. Good question.

903
00:45:35,000 --> 00:45:36,879
Speaker 1: Eight a eight rich one on one eight eight eight

904
00:45:36,960 --> 00:45:41,359
Speaker 1: seven four to two four one zero one. Regulators are

905
00:45:41,400 --> 00:45:47,320
Speaker 1: proposing sweeping new privacy safeguards for kids online. The FCC

906
00:45:47,400 --> 00:45:51,880
Speaker 1: proposed major changes to strengthen the Federal Children's Online Privacy

907
00:45:51,920 --> 00:45:56,319
Speaker 1: Protection Role, which is called Kappa Coppah. This is a

908
00:45:56,360 --> 00:45:58,040
Speaker 1: big thing there there. This is like one of the

909
00:45:58,080 --> 00:46:01,760
Speaker 1: biggest changes for consumer private for kids in over ten years.

910
00:46:02,000 --> 00:46:03,120
Speaker 2: Here's what they're asking.

911
00:46:03,760 --> 00:46:07,760
Speaker 1: Changes would require online services used by kids under thirteen

912
00:46:08,160 --> 00:46:12,239
Speaker 1: to have targeted advertised advertising turned off by default, and

913
00:46:12,280 --> 00:46:15,080
Speaker 1: they would also have to stop using kids personal data

914
00:46:15,080 --> 00:46:16,239
Speaker 1: to keep them engaged.

915
00:46:16,600 --> 00:46:17,480
Speaker 2: So what does that mean?

916
00:46:17,600 --> 00:46:19,719
Speaker 1: On TikTok if you scroll through and you stop at

917
00:46:19,719 --> 00:46:23,000
Speaker 1: a video that is about, you know, making slime, they

918
00:46:23,000 --> 00:46:26,160
Speaker 1: couldn't use that to show you thousands more videos of

919
00:46:26,200 --> 00:46:28,560
Speaker 1: making slime because we all know that this stuff on

920
00:46:28,600 --> 00:46:32,480
Speaker 1: the internet is unlimited. You could watch slime videos until

921
00:46:32,800 --> 00:46:35,480
Speaker 1: the day you die. That's how many there are online.

922
00:46:37,160 --> 00:46:41,760
Speaker 1: This also includes Nope, they would prohibit push notifications based

923
00:46:41,800 --> 00:46:44,279
Speaker 1: on personal data, so they couldn't say, hey, a new

924
00:46:44,320 --> 00:46:46,440
Speaker 1: slime video just popped up, we want to watch it.

925
00:46:47,360 --> 00:46:49,760
Speaker 2: So this is a big deal. They've got a sixty

926
00:46:49,840 --> 00:46:52,520
Speaker 2: day public review before the commission votes.

927
00:46:52,800 --> 00:46:56,400
Speaker 1: But yeah, I mean, look, we need this stuff because

928
00:46:56,520 --> 00:47:00,920
Speaker 1: kids are very susceptible to the it's it's a slot machine.

929
00:47:00,960 --> 00:47:03,440
Speaker 1: You have a slot machine in your pocket, and some

930
00:47:03,480 --> 00:47:07,360
Speaker 1: people are wired where they cannot handle that, and kids

931
00:47:07,440 --> 00:47:11,360
Speaker 1: with their brains not being fully formed, are very susceptible. Adults,

932
00:47:11,640 --> 00:47:13,320
Speaker 1: you're an adult, I mean, look, you know, if you

933
00:47:13,360 --> 00:47:15,880
Speaker 1: want to sit there and waste your whole life surfing Instagram,

934
00:47:15,920 --> 00:47:19,040
Speaker 1: that's your priority or progative. But for kids, you know,

935
00:47:19,080 --> 00:47:21,600
Speaker 1: we're trying to give them a little bit of a headstart.

936
00:47:22,040 --> 00:47:24,040
Speaker 1: And the companies right now do the same thing to

937
00:47:24,120 --> 00:47:26,120
Speaker 1: kids that they do to adults. You know, they try

938
00:47:26,160 --> 00:47:27,640
Speaker 1: to get them in and keep them on there as

939
00:47:27,640 --> 00:47:30,680
Speaker 1: long as possible. So if the government is gonna put

940
00:47:30,680 --> 00:47:34,040
Speaker 1: in these regulations, it's probably a good thing because it'll

941
00:47:34,080 --> 00:47:36,320
Speaker 1: at least give the kids a little bit of a chance.

942
00:47:36,880 --> 00:47:39,600
Speaker 1: Triple eight rich one oh one eight eight eight seven

943
00:47:39,719 --> 00:47:42,120
Speaker 1: four to two four to one zero one.

944
00:47:42,160 --> 00:47:43,080
Speaker 2: My name is Richdimiro.

945
00:47:43,239 --> 00:47:46,319
Speaker 1: You are listening to Rich on tech the website rich

946
00:47:46,640 --> 00:47:51,080
Speaker 1: on tech dot tv. Join me, find me on social media,

947
00:47:51,200 --> 00:47:52,800
Speaker 1: send me a tweet, send me an email.

948
00:47:53,320 --> 00:48:02,799
Speaker 2: We'd love to hear from you. Ernie is in La Maratta, California. Ernie,

949
00:48:02,840 --> 00:48:03,279
Speaker 2: you're on with.

950
00:48:03,320 --> 00:48:08,480
Speaker 12: Rich Yeah, Rich, thank you. I have a three year

951
00:48:08,520 --> 00:48:14,040
Speaker 12: old Modo g Android and it's been working. This fid

952
00:48:14,800 --> 00:48:18,000
Speaker 12: T mobile is my server. And all of a sudden,

953
00:48:19,000 --> 00:48:22,080
Speaker 12: in fact, while I was waiting for you, several commercials

954
00:48:22,239 --> 00:48:26,840
Speaker 12: just popped right up with no indication, and they're usually

955
00:48:26,880 --> 00:48:33,640
Speaker 12: the same ones, a variety of things. What can you

956
00:48:33,719 --> 00:48:36,360
Speaker 12: help me with that? In fact, I was waiting outside

957
00:48:36,440 --> 00:48:39,279
Speaker 12: my T mobile place, but it is so crowded, and

958
00:48:39,320 --> 00:48:42,040
Speaker 12: I was listening to your program. I said, well, I'm

959
00:48:42,040 --> 00:48:42,840
Speaker 12: going to covidch de.

960
00:48:42,920 --> 00:48:45,200
Speaker 1: Murol oh perfect. Well, I like how you think. I

961
00:48:45,239 --> 00:48:47,840
Speaker 1: think that number one. Today's the worst day in the

962
00:48:47,840 --> 00:48:51,759
Speaker 1: world to go into any store in America unless you

963
00:48:51,800 --> 00:48:54,040
Speaker 1: are you know, unless you really need a gift. But

964
00:48:54,480 --> 00:48:57,000
Speaker 1: it's just a mess because people are last minute shopping.

965
00:48:57,280 --> 00:49:00,560
Speaker 1: But Ernie, it sounds like you have some where on

966
00:49:00,600 --> 00:49:05,359
Speaker 1: your system, so it sounds like somehow an app got installed.

967
00:49:05,480 --> 00:49:09,680
Speaker 1: On your system that is not playing nice. So do

968
00:49:09,719 --> 00:49:12,320
Speaker 1: you know how to go into Google Play to uninstall apps?

969
00:49:13,040 --> 00:49:13,360
Speaker 12: Yes?

970
00:49:13,400 --> 00:49:15,200
Speaker 2: I do, okay, So what I want.

971
00:49:15,120 --> 00:49:18,359
Speaker 1: You to do is go into Google Play and tap

972
00:49:18,400 --> 00:49:20,840
Speaker 1: your profile picture. In the upper right hand corner, it

973
00:49:20,880 --> 00:49:25,320
Speaker 1: says manage Apps and Devices, and then it says all apps,

974
00:49:25,440 --> 00:49:28,520
Speaker 1: and you can tap manage to see the installed apps.

975
00:49:28,520 --> 00:49:30,280
Speaker 1: I want you to go through that list of apps,

976
00:49:30,640 --> 00:49:33,080
Speaker 1: and I want you to uninstall any app that you

977
00:49:33,120 --> 00:49:37,000
Speaker 1: don't need or don't recognize, because one of these apps

978
00:49:37,080 --> 00:49:39,840
Speaker 1: is serving up ads on your system. And if you

979
00:49:39,920 --> 00:49:44,000
Speaker 1: installed some sort of VPN or something like that, or

980
00:49:44,040 --> 00:49:47,480
Speaker 1: some sort of game or free something, that's what's causing this.

981
00:49:47,960 --> 00:49:49,759
Speaker 1: The other thing you can do now, if this was

982
00:49:49,920 --> 00:49:53,000
Speaker 1: just happening inside your web browser, I would think it's

983
00:49:53,120 --> 00:49:57,560
Speaker 1: just a website in the background that's doing this. So

984
00:49:57,640 --> 00:49:59,480
Speaker 1: if you want to do if you want to just

985
00:49:59,560 --> 00:50:02,480
Speaker 1: check that, you probably want to clear your history on

986
00:50:02,560 --> 00:50:05,239
Speaker 1: your web browser. So I would open up your Chrome

987
00:50:05,280 --> 00:50:08,840
Speaker 1: web browser. It says history, and then up at the

988
00:50:08,880 --> 00:50:12,360
Speaker 1: top it says clear browsing data. So again, open up

989
00:50:12,400 --> 00:50:15,600
Speaker 1: your web browser. There's three dots in the upper right

990
00:50:15,640 --> 00:50:18,640
Speaker 1: hand corner. That's the menu I wish these apps would

991
00:50:18,680 --> 00:50:21,759
Speaker 1: just use the word menu or settings or a gear icon,

992
00:50:21,880 --> 00:50:24,879
Speaker 1: because the three dots is really tricky, like nobody knows

993
00:50:24,880 --> 00:50:28,080
Speaker 1: what that means. So if you're an app developer, please

994
00:50:28,160 --> 00:50:31,080
Speaker 1: like make it more clear. But you go in there

995
00:50:31,120 --> 00:50:33,680
Speaker 1: and then you type you tap history and it says

996
00:50:33,719 --> 00:50:37,120
Speaker 1: clear browsing data, and you can tap clear browsing data

997
00:50:37,520 --> 00:50:40,640
Speaker 1: and that will load up all your browsing history, cookies

998
00:50:40,640 --> 00:50:44,040
Speaker 1: and site data, images and files, all that stuff. And

999
00:50:44,120 --> 00:50:47,080
Speaker 1: what I would do is just clear the range and

1000
00:50:47,280 --> 00:50:49,960
Speaker 1: whenever this started happening, If this just started happening, you know,

1001
00:50:50,160 --> 00:50:53,280
Speaker 1: a couple of weeks ago, you can select the time range,

1002
00:50:53,280 --> 00:50:55,600
Speaker 1: so maybe I would do something like the last four weeks,

1003
00:50:55,960 --> 00:50:57,920
Speaker 1: and then you tap clear data and it's going to

1004
00:50:57,920 --> 00:51:01,160
Speaker 1: clear out all kinds of stuff on your phone. Hopefully

1005
00:51:01,239 --> 00:51:04,479
Speaker 1: it will clear out whatever is causing these pop ups.

1006
00:51:04,480 --> 00:51:06,520
Speaker 1: But it sounds like it's an app if I had

1007
00:51:06,520 --> 00:51:08,880
Speaker 1: to guess, so good question.

1008
00:51:09,000 --> 00:51:10,120
Speaker 2: Go through the to go through.

1009
00:51:10,000 --> 00:51:12,600
Speaker 1: The apps and go through the uh the history and

1010
00:51:12,680 --> 00:51:15,520
Speaker 1: clear it out and then restart your phone. That's the

1011
00:51:15,560 --> 00:51:20,640
Speaker 1: final step and hopefully, Ernie, you will be working with

1012
00:51:20,800 --> 00:51:23,680
Speaker 1: a much better phone. Thanks for the call today. And uh,

1013
00:51:23,719 --> 00:51:28,719
Speaker 1: happy holidays. Coming up doctor Chris Pearson, cybersecurity expert with

1014
00:51:28,880 --> 00:51:32,440
Speaker 1: black cloak dot Io. He's going to share tips on

1015
00:51:32,480 --> 00:51:36,000
Speaker 1: how to keep your digital life safe and protected. I'm

1016
00:51:36,000 --> 00:51:37,840
Speaker 1: not going to tell you to grab a pen and paper,

1017
00:51:37,880 --> 00:51:41,000
Speaker 1: but honestly, the tips that he is about to share

1018
00:51:41,040 --> 00:51:44,920
Speaker 1: are so good and so easy you're gonna want.

1019
00:51:44,719 --> 00:51:45,560
Speaker 2: To remember them.

1020
00:51:46,160 --> 00:51:48,879
Speaker 1: My name is rich d'miro. You are listening to rich

1021
00:51:48,960 --> 00:51:56,520
Speaker 1: on Tech. Welcome back to rich on Tech. Rich Demiro

1022
00:51:56,640 --> 00:52:00,000
Speaker 1: here hanging out with you talking technology. Joining me now

1023
00:52:00,000 --> 00:52:03,680
Speaker 1: now is Chris Pearson, cybersecurity expert at black.

1024
00:52:03,640 --> 00:52:05,000
Speaker 2: Cloak dot io.

1025
00:52:05,560 --> 00:52:08,440
Speaker 1: This is a company that specializes in protecting the digital

1026
00:52:08,480 --> 00:52:12,000
Speaker 1: lives of high net worth individuals. But Chris has got

1027
00:52:12,000 --> 00:52:15,320
Speaker 1: a lot of great cybersecurity tips we can all learn from.

1028
00:52:15,520 --> 00:52:17,879
Speaker 8: So our clients are going to be corporate executives who

1029
00:52:17,880 --> 00:52:23,560
Speaker 8: we protect in their personal lives, or high profile individuals celebrities, sportstar, rockstar, politicians,

1030
00:52:23,560 --> 00:52:26,080
Speaker 8: folks who have a soft spot once again in their

1031
00:52:26,120 --> 00:52:28,960
Speaker 8: personal lives with them with their families, and will protect

1032
00:52:28,960 --> 00:52:32,000
Speaker 8: them from privacy harms, from cybersecurity arms, protect their entire

1033
00:52:32,080 --> 00:52:35,319
Speaker 8: home and home networks, and then be there for their concierge.

1034
00:52:35,520 --> 00:52:38,080
Speaker 1: So when you think about high net worth individuals like

1035
00:52:38,080 --> 00:52:40,360
Speaker 1: you're talking about, they have a lot to lose. What

1036
00:52:40,400 --> 00:52:41,480
Speaker 1: about the average person?

1037
00:52:41,800 --> 00:52:43,920
Speaker 8: Average person still has a lot to lose. Right, they

1038
00:52:44,000 --> 00:52:46,520
Speaker 8: have their identity, they have their Social Security number. They

1039
00:52:46,560 --> 00:52:48,879
Speaker 8: also have finances that they really do need to keep

1040
00:52:48,920 --> 00:52:51,279
Speaker 8: a tight handle hold on. They don't have time to

1041
00:52:51,320 --> 00:52:54,680
Speaker 8: go asking for ten twenty thousand, five thousand dollars back

1042
00:52:54,680 --> 00:52:56,800
Speaker 8: from a bank. They don't have time to go chase

1043
00:52:56,840 --> 00:52:58,759
Speaker 8: down things. When a debit card has been breached, it's

1044
00:52:58,800 --> 00:53:01,960
Speaker 8: actually their money that is being used for a scam.

1045
00:53:02,280 --> 00:53:04,640
Speaker 8: And also, more importantly, in terms of their digital lives,

1046
00:53:05,040 --> 00:53:07,840
Speaker 8: once malware is on a computer, once they're not secure,

1047
00:53:08,239 --> 00:53:11,760
Speaker 8: everything on that computer is gone. Their pictures, text tweets,

1048
00:53:11,800 --> 00:53:14,640
Speaker 8: intimate moments, just stuff about their family that is nobody

1049
00:53:14,640 --> 00:53:17,399
Speaker 8: else's business. It is gone and gone forever. I can

1050
00:53:17,440 --> 00:53:20,440
Speaker 8: never ever be pulled back. It's out there that cybercriminals

1051
00:53:20,480 --> 00:53:22,600
Speaker 8: have it, and they will use it however they can

1052
00:53:22,680 --> 00:53:23,880
Speaker 8: to get an advantage.

1053
00:53:24,080 --> 00:53:28,200
Speaker 1: Okay, So first first line of defense, yeah, strong passwords,

1054
00:53:28,320 --> 00:53:29,480
Speaker 1: two factor authentication.

1055
00:53:30,239 --> 00:53:31,279
Speaker 2: How do those protect us?

1056
00:53:31,680 --> 00:53:34,080
Speaker 8: I must have really, you know kind of Number one

1057
00:53:34,200 --> 00:53:37,120
Speaker 8: is multi factor authentication. You'll hear it sometimes as dual

1058
00:53:37,160 --> 00:53:41,319
Speaker 8: factor authentication, but multi factor authentication on every account that

1059
00:53:41,400 --> 00:53:44,960
Speaker 8: is important, starting with email. Actually starts with email first,

1060
00:53:45,320 --> 00:53:48,440
Speaker 8: then bank accounts and financial accounts, then on into social

1061
00:53:48,560 --> 00:53:51,640
Speaker 8: media and on into healthcare accounts. So that's going to

1062
00:53:51,680 --> 00:53:54,160
Speaker 8: be the order of priority. It can be something where

1063
00:53:54,360 --> 00:53:56,400
Speaker 8: as so simple as you log in with the username

1064
00:53:56,400 --> 00:53:59,400
Speaker 8: and password and then you get texted a number, you

1065
00:53:59,440 --> 00:54:02,040
Speaker 8: input that digit number and you gain access because you've

1066
00:54:02,080 --> 00:54:05,600
Speaker 8: proven that you have a device tied to the account. Well,

1067
00:54:05,640 --> 00:54:07,680
Speaker 8: it does. It prevents a bad guy from logging in

1068
00:54:07,680 --> 00:54:10,080
Speaker 8: if they know your use name and password.

1069
00:54:09,800 --> 00:54:12,439
Speaker 1: Something we often kind of forget about. I love doing

1070
00:54:12,520 --> 00:54:15,759
Speaker 1: software updates, not so much for other people because it

1071
00:54:15,840 --> 00:54:18,720
Speaker 1: changes things. So people are scared to do software updates.

1072
00:54:18,719 --> 00:54:20,720
Speaker 1: But you recommend doing software updates.

1073
00:54:20,880 --> 00:54:23,279
Speaker 8: Yeah, Look, there are two different types of devices they're

1074
00:54:23,280 --> 00:54:26,279
Speaker 8: gonna be out there and varying levels of difficulty. So

1075
00:54:26,320 --> 00:54:28,319
Speaker 8: in your cell phone and your tablet, you know, usually

1076
00:54:28,320 --> 00:54:29,719
Speaker 8: it's gonna be an iPhone or something, but on your

1077
00:54:29,719 --> 00:54:32,880
Speaker 8: cell phone or tablet, pretty easy. Once a week. If

1078
00:54:32,880 --> 00:54:34,759
Speaker 8: you can't do it once a week, once every two weeks,

1079
00:54:34,800 --> 00:54:36,839
Speaker 8: so twenty four times a year or twenty five times

1080
00:54:36,840 --> 00:54:40,920
Speaker 8: a year. Go ahead and click general Settings a software update.

1081
00:54:41,360 --> 00:54:44,680
Speaker 8: If you don't update your device, win a zero day.

1082
00:54:44,680 --> 00:54:47,600
Speaker 8: This is an event that happens when the software has

1083
00:54:47,840 --> 00:54:50,880
Speaker 8: problems with it that any attacker can use. They can

1084
00:54:50,960 --> 00:54:53,680
Speaker 8: use it remotely, and they can gain access to your device.

1085
00:54:53,719 --> 00:54:55,920
Speaker 8: That is a zero date. It's unprotected. And so what

1086
00:54:55,960 --> 00:54:57,840
Speaker 8: you want to do is you want to go ahead

1087
00:54:57,840 --> 00:55:00,640
Speaker 8: and update your device at least once week, once every

1088
00:55:00,760 --> 00:55:03,440
Speaker 8: two weeks, so that it's patched, that your device is

1089
00:55:03,480 --> 00:55:06,000
Speaker 8: not vulnerable. Cell phone and tablet super easy to do.

1090
00:55:06,360 --> 00:55:08,719
Speaker 8: It'll take you no more than five minutes, no more

1091
00:55:08,760 --> 00:55:12,279
Speaker 8: than five minutes on computers, sometimes a little more difficult.

1092
00:55:12,320 --> 00:55:15,400
Speaker 8: Apple releases them on a regular basis. Microsoft it's like

1093
00:55:15,480 --> 00:55:18,600
Speaker 8: patch Tuesday, second Tuesday of every single month. Look, go

1094
00:55:18,600 --> 00:55:20,920
Speaker 8: ahead and set it up to do an auto update,

1095
00:55:21,040 --> 00:55:23,239
Speaker 8: but set it on a Saturday morning. Set it up,

1096
00:55:23,400 --> 00:55:26,640
Speaker 8: press the button, press go seven am, go out to Starbucks,

1097
00:55:26,680 --> 00:55:29,200
Speaker 8: come back, have your Danish, have your coffee, and it's

1098
00:55:29,200 --> 00:55:31,160
Speaker 8: going to be done in your all set. If your

1099
00:55:31,200 --> 00:55:35,160
Speaker 8: device is vulnerable, and software always has vulnerabilities, but if

1100
00:55:35,160 --> 00:55:39,000
Speaker 8: it's vulnerable in terms of major vulnerability, then every other

1101
00:55:39,040 --> 00:55:41,160
Speaker 8: step that you're doing to protect it isn't going to

1102
00:55:41,239 --> 00:55:44,480
Speaker 8: work because the baseline foundation kind of like the cement,

1103
00:55:44,520 --> 00:55:47,960
Speaker 8: the foundation of the building is unstable. It's wobbly, it's

1104
00:55:47,960 --> 00:55:49,560
Speaker 8: not secure. So you want to make sure you do

1105
00:55:49,600 --> 00:55:52,799
Speaker 8: that super important. And don't forget to update the apps, right,

1106
00:55:52,880 --> 00:55:54,799
Speaker 8: don't forget to update the apps and that device either

1107
00:55:54,920 --> 00:55:57,160
Speaker 8: go to your apps on app on an iPhone or

1108
00:55:57,200 --> 00:55:59,720
Speaker 8: Apple device, go to your apps, do a little swipe

1109
00:55:59,719 --> 00:56:02,520
Speaker 8: down app updates. Even if you haven't set for auto updates,

1110
00:56:02,520 --> 00:56:05,239
Speaker 8: sometimes it gets stuck, you know, go ahead, you'll see

1111
00:56:05,440 --> 00:56:07,600
Speaker 8: twenty seven updates, fifty three updates. Go ahead and update

1112
00:56:07,600 --> 00:56:09,280
Speaker 8: those once again five minutes.

1113
00:56:09,480 --> 00:56:12,600
Speaker 1: Even with all of the software updates, really you are

1114
00:56:12,640 --> 00:56:16,279
Speaker 1: still not protected from yourself, which is what these you know,

1115
00:56:16,360 --> 00:56:19,160
Speaker 1: hackers and scam artists are really trying to target, which

1116
00:56:19,200 --> 00:56:20,960
Speaker 1: is you and your good nature.

1117
00:56:21,160 --> 00:56:23,640
Speaker 2: So be careful what you click on. Tell me about

1118
00:56:23,680 --> 00:56:24,880
Speaker 2: that aspect of things.

1119
00:56:24,680 --> 00:56:26,520
Speaker 8: Yeah, so think be careful what you click on is

1120
00:56:26,560 --> 00:56:28,880
Speaker 8: massively expanded, right, be careful what you click on In

1121
00:56:29,000 --> 00:56:31,440
Speaker 8: terms of an email that maybe from your friend actually

1122
00:56:31,480 --> 00:56:33,920
Speaker 8: from their email address, but maybe they've been compromised. It

1123
00:56:34,000 --> 00:56:36,080
Speaker 8: may be something from something that looks like a friend's

1124
00:56:36,080 --> 00:56:38,560
Speaker 8: email address, or may just be something that's random. Be

1125
00:56:38,640 --> 00:56:41,400
Speaker 8: careful about the links, be careful about the documents. Same

1126
00:56:41,480 --> 00:56:44,840
Speaker 8: thing applies to text messages, right, same thing applies to

1127
00:56:44,840 --> 00:56:47,000
Speaker 8: text messages a lot more times than the text message.

1128
00:56:47,000 --> 00:56:48,560
Speaker 8: It's a link, and then it asks for you to

1129
00:56:48,560 --> 00:56:50,640
Speaker 8: fill out information. It's like, oh, i'm your bank and

1130
00:56:50,760 --> 00:56:53,719
Speaker 8: you lost your social security number. Fill this form out. Well, no,

1131
00:56:53,840 --> 00:56:55,920
Speaker 8: your bank did not lose a social security number. Do

1132
00:56:55,960 --> 00:56:58,279
Speaker 8: not fill out that form. But even more so, it

1133
00:56:58,320 --> 00:57:00,720
Speaker 8: goes beyond that. Now, in terms of the trick that happens,

1134
00:57:00,719 --> 00:57:02,759
Speaker 8: a lot of this is right tricking the human mind,

1135
00:57:02,840 --> 00:57:04,360
Speaker 8: hardening the humans. So a lot of it will be

1136
00:57:04,480 --> 00:57:07,680
Speaker 8: tech based scams, phone calls, places where people are trying

1137
00:57:07,719 --> 00:57:10,000
Speaker 8: to elicit information out of you because there are more

1138
00:57:10,040 --> 00:57:14,280
Speaker 8: technological controls on your phones, on your tablets, on your computers.

1139
00:57:14,480 --> 00:57:16,760
Speaker 8: They're trying to just flip your brain to move over

1140
00:57:16,760 --> 00:57:20,360
Speaker 8: from that rational thinking side into the more impulsive there's

1141
00:57:20,400 --> 00:57:22,400
Speaker 8: a threat, there's something I have to do quickly side,

1142
00:57:22,640 --> 00:57:24,200
Speaker 8: and that usually spells disaster.

1143
00:57:24,840 --> 00:57:27,680
Speaker 1: What about public Wi Fi? We've always heard about this.

1144
00:57:27,960 --> 00:57:31,600
Speaker 1: It's dangerous, don't use it. Use a VPN. What are

1145
00:57:31,600 --> 00:57:35,680
Speaker 1: your recommendations when it comes to surfing on whether it's cellular,

1146
00:57:35,760 --> 00:57:36,480
Speaker 1: home Wi fi.

1147
00:57:36,440 --> 00:57:39,960
Speaker 8: Public Wi Fi. Yeah, so, first of all, home Wi

1148
00:57:39,960 --> 00:57:41,720
Speaker 8: Fi is going to be really really safe if you've

1149
00:57:41,720 --> 00:57:43,520
Speaker 8: set it up correctly, and all rest definitely going to

1150
00:57:43,600 --> 00:57:46,120
Speaker 8: be safe, especially if you set up correctly as passwords

1151
00:57:46,160 --> 00:57:48,600
Speaker 8: all rest when you're out and about. Look, the fact

1152
00:57:48,640 --> 00:57:50,800
Speaker 8: of the matter is with five G you can get

1153
00:57:50,880 --> 00:57:53,240
Speaker 8: amazing through put on your device. You can watch a

1154
00:57:53,320 --> 00:57:55,280
Speaker 8: YouTube video, you can watch it, you can even watch

1155
00:57:55,280 --> 00:57:57,160
Speaker 8: a movie these days. I mean, you can do almost

1156
00:57:57,160 --> 00:58:00,120
Speaker 8: everything you need to. If you are fine and everything

1157
00:58:00,160 --> 00:58:03,640
Speaker 8: is working, okay, stay on your TELCOT, stay on the

1158
00:58:03,680 --> 00:58:06,320
Speaker 8: cellular signal from Verizon, T Mobile, Sprint, AT and T

1159
00:58:06,520 --> 00:58:08,640
Speaker 8: stay on that. That's going to be the safest network

1160
00:58:08,640 --> 00:58:10,840
Speaker 8: to be on. If you're not getting through but you

1161
00:58:10,920 --> 00:58:13,000
Speaker 8: need and you're at the Starbucks, so you're at the

1162
00:58:13,040 --> 00:58:15,480
Speaker 8: local place that's got the free Wi Fi, then go

1163
00:58:15,520 --> 00:58:17,680
Speaker 8: ahead if you want to write and switch over to

1164
00:58:17,720 --> 00:58:20,240
Speaker 8: that Wi Fi. Hopefully it's one that has a passport

1165
00:58:20,280 --> 00:58:22,080
Speaker 8: on it. Most of the public ones don't. They don't

1166
00:58:22,080 --> 00:58:25,360
Speaker 8: even have like a simple password there. But be very

1167
00:58:25,360 --> 00:58:27,480
Speaker 8: careful once you do that do not do anything that

1168
00:58:27,560 --> 00:58:29,560
Speaker 8: is sensitive. Don't log into your bank, don't check your

1169
00:58:29,560 --> 00:58:32,640
Speaker 8: credit carunt bounce, don't send a friend you know money,

1170
00:58:32,680 --> 00:58:35,880
Speaker 8: don't go check your crypto accounts. Don't do anything because

1171
00:58:35,960 --> 00:58:39,240
Speaker 8: now you're on a foreign network. You're on a network

1172
00:58:39,240 --> 00:58:41,560
Speaker 8: that you don't know the security of. Every single person

1173
00:58:41,680 --> 00:58:43,760
Speaker 8: is on that can see what everyone else is doing.

1174
00:58:43,840 --> 00:58:45,600
Speaker 8: I want to say it twice. If you're on a

1175
00:58:45,640 --> 00:58:48,760
Speaker 8: public network, everyone else that is on that network can

1176
00:58:48,840 --> 00:58:51,160
Speaker 8: see the ones in zero is the network traffic of

1177
00:58:51,200 --> 00:58:52,840
Speaker 8: what everyone else is doing, so they can see you

1178
00:58:52,840 --> 00:58:55,080
Speaker 8: log in, they can see what you're doing and transitting.

1179
00:58:55,160 --> 00:58:57,360
Speaker 8: So don't do that. If you absolutely have to do

1180
00:58:57,440 --> 00:59:00,440
Speaker 8: something that is going to be riskier, check your account

1181
00:59:00,440 --> 00:59:02,400
Speaker 8: type of thing. Then you go ahead and pop on

1182
00:59:02,480 --> 00:59:06,120
Speaker 8: the VPN eight virtual private network so that your traffic

1183
00:59:06,200 --> 00:59:10,800
Speaker 8: is now encrypted between your device and the network. That's

1184
00:59:10,840 --> 00:59:13,120
Speaker 8: going to be critically important. But you know what, if

1185
00:59:13,120 --> 00:59:15,240
Speaker 8: you can just wait an hour, go home and do

1186
00:59:15,320 --> 00:59:17,120
Speaker 8: it too much better.

1187
00:59:17,440 --> 00:59:21,439
Speaker 1: Data backups are always a contentious subject because people either

1188
00:59:21,480 --> 00:59:24,120
Speaker 1: think they're backed up, or they're not really sure, or

1189
00:59:24,120 --> 00:59:25,880
Speaker 1: they don't want to pay, or they don't want to

1190
00:59:25,880 --> 00:59:28,240
Speaker 1: take the time to do it. But backing up your

1191
00:59:28,280 --> 00:59:30,920
Speaker 1: data is very important for a couple of reasons, and

1192
00:59:30,920 --> 00:59:32,960
Speaker 1: one of them is if you do have a breach,

1193
00:59:33,120 --> 00:59:35,200
Speaker 1: you can go back to that data. But why do

1194
00:59:35,240 --> 00:59:36,120
Speaker 1: you think data.

1195
00:59:35,840 --> 00:59:37,400
Speaker 2: Backups are so important?

1196
00:59:37,680 --> 00:59:40,160
Speaker 8: Well, I mean, you're really few diferent reasons. Number one,

1197
00:59:40,360 --> 00:59:43,320
Speaker 8: the spite of ransomware that is actually going around now

1198
00:59:43,480 --> 00:59:45,400
Speaker 8: is just so huge, so prevalent. The fact of the

1199
00:59:45,440 --> 00:59:47,640
Speaker 8: matter is that your data can be stolen, your data

1200
00:59:47,680 --> 00:59:50,080
Speaker 8: can be encrypted, and you can lose access to your data.

1201
00:59:50,080 --> 00:59:51,800
Speaker 8: I mean there's two parts of this. One. You can

1202
00:59:51,840 --> 00:59:54,440
Speaker 8: lose access to your data to somebody else, can have

1203
00:59:54,560 --> 00:59:57,320
Speaker 8: access to your data now in forever and extore or

1204
00:59:57,400 --> 01:00:00,400
Speaker 8: ransom you for it, or just share with other people. Again,

1205
01:00:00,440 --> 01:00:03,360
Speaker 8: nobody's business. But if you want those pictures, if you

1206
01:00:03,360 --> 01:00:05,640
Speaker 8: want the pictures of your kids when they're one, three, five,

1207
01:00:05,880 --> 01:00:08,160
Speaker 8: eight years old, all those videos, all those movies, you

1208
01:00:08,200 --> 01:00:10,200
Speaker 8: want to make sure that you have good data hygiene

1209
01:00:10,240 --> 01:00:13,520
Speaker 8: practices couldn't be easier these days. Cell phone and tablet,

1210
01:00:13,600 --> 01:00:16,880
Speaker 8: it's pretty simple. Get a cloud account through your carrier,

1211
01:00:17,040 --> 01:00:20,400
Speaker 8: get a cloud acclount through iCloud, through Apple, and do

1212
01:00:20,680 --> 01:00:23,240
Speaker 8: the manual backups. You can sit on an automatic backup.

1213
01:00:23,280 --> 01:00:25,640
Speaker 8: Every single night, when you plug it in and it's recharging,

1214
01:00:25,720 --> 01:00:28,960
Speaker 8: it will automatically backup. So now you are set aside

1215
01:00:28,960 --> 01:00:30,840
Speaker 8: in terms of your pictures and videos and other key

1216
01:00:30,920 --> 01:00:33,240
Speaker 8: documents and all the rest there in terms of your

1217
01:00:33,240 --> 01:00:36,440
Speaker 8: computer using cloud accounts, using a Google account, using a

1218
01:00:36,480 --> 01:00:38,760
Speaker 8: Microsoft account, using those cloud accounts, it's going to be

1219
01:00:38,760 --> 01:00:42,600
Speaker 8: great because the documents actually don't reside on your system.

1220
01:00:43,000 --> 01:00:46,360
Speaker 8: If you have some type of ransomware attack on that system,

1221
01:00:46,480 --> 01:00:48,840
Speaker 8: you're able to actually log in from any other computer

1222
01:00:48,920 --> 01:00:52,040
Speaker 8: anywhere else and grab those documents back on down. So

1223
01:00:52,040 --> 01:00:54,520
Speaker 8: that's going to be one other form backup. And then finally,

1224
01:00:54,560 --> 01:00:57,760
Speaker 8: the tried and true method is get that external removable

1225
01:00:57,840 --> 01:01:00,240
Speaker 8: hard drive. You pay one hundred dollars for it, really

1226
01:01:00,280 --> 01:01:02,760
Speaker 8: plug it into the computer. Maybe it's once a month,

1227
01:01:02,880 --> 01:01:05,480
Speaker 8: maybe it's once every three months. Go ahead and plug

1228
01:01:05,560 --> 01:01:09,080
Speaker 8: it in, set it up, set it automatically downloads, and

1229
01:01:09,160 --> 01:01:11,760
Speaker 8: it takes maybe an hour, sometimes two hours, It depends

1230
01:01:11,800 --> 01:01:13,120
Speaker 8: on how much stuff you have. More stuff you have,

1231
01:01:13,160 --> 01:01:15,160
Speaker 8: the more you're gonna want to do this, then take

1232
01:01:15,200 --> 01:01:16,760
Speaker 8: that and put it into your safe. Put it in

1233
01:01:16,800 --> 01:01:19,800
Speaker 8: the safety deposit box. That way you know that you're

1234
01:01:19,840 --> 01:01:22,680
Speaker 8: rest asshired of having access to all those documents. If

1235
01:01:22,680 --> 01:01:24,800
Speaker 8: something goes bad and it might not be ransware, might

1236
01:01:24,840 --> 01:01:26,920
Speaker 8: just be a hardware glitch and you lose everything.

1237
01:01:27,200 --> 01:01:29,080
Speaker 2: That is some really great information.

1238
01:01:29,240 --> 01:01:33,600
Speaker 1: Thanks again to Chris Pearson, cybersecurity expert at black cloak

1239
01:01:33,840 --> 01:01:37,040
Speaker 1: dot io. My name is rich Dedmuro. I'll have more

1240
01:01:37,280 --> 01:01:45,040
Speaker 1: rich on tech right after this. Let's go to Carrie

1241
01:01:45,200 --> 01:01:47,400
Speaker 1: in a Torrance. Carrie, you're on with.

1242
01:01:47,440 --> 01:01:51,240
Speaker 13: Rich Thanks for taking my call. That's a question. I

1243
01:01:51,280 --> 01:01:55,960
Speaker 13: have my children as emergency contacts, and I have a

1244
01:01:56,040 --> 01:02:00,120
Speaker 13: do not disturb and my son was trying to call

1245
01:02:00,120 --> 01:02:02,760
Speaker 13: me when his wife was going into labor, and I

1246
01:02:02,840 --> 01:02:05,600
Speaker 13: never heard any of the three calls or the text.

1247
01:02:05,680 --> 01:02:08,280
Speaker 13: I just happened to get up and look at my phone.

1248
01:02:08,600 --> 01:02:10,880
Speaker 13: So I was wanting to know how I can fix it,

1249
01:02:10,960 --> 01:02:15,120
Speaker 13: so in the future I'll get my emergency context able

1250
01:02:15,160 --> 01:02:15,680
Speaker 13: to come through.

1251
01:02:15,960 --> 01:02:18,640
Speaker 2: Oh my gosh, were you were you able to make

1252
01:02:18,680 --> 01:02:19,520
Speaker 2: it out there or what?

1253
01:02:20,400 --> 01:02:23,040
Speaker 13: Yeah? I did was just leading as I got there

1254
01:02:23,160 --> 01:02:27,000
Speaker 13: because I needed to care for their dogs.

1255
01:02:27,200 --> 01:02:30,640
Speaker 1: Oh my gosh. Okay, well, I we don't want that.

1256
01:02:30,680 --> 01:02:32,080
Speaker 1: I mean, I don't think this is going to happen

1257
01:02:32,080 --> 01:02:34,400
Speaker 1: again soon. I mean at least another you know, maybe

1258
01:02:34,400 --> 01:02:36,720
Speaker 1: in eighteen months, I mean, or I guess a year,

1259
01:02:37,920 --> 01:02:39,520
Speaker 1: you know, if they have another kid. But I don't,

1260
01:02:39,560 --> 01:02:41,680
Speaker 1: you know, I think it's good to know anyway. You know,

1261
01:02:41,760 --> 01:02:44,080
Speaker 1: this is a this is a thing that happens because

1262
01:02:44,120 --> 01:02:46,680
Speaker 1: these phones go on that do not disturb, they go

1263
01:02:46,720 --> 01:02:48,520
Speaker 1: on the silent mode whatever it is.

1264
01:02:48,600 --> 01:02:50,240
Speaker 2: So a couple of ways to do this.

1265
01:02:50,400 --> 01:02:54,600
Speaker 1: First off, do you put your phone into different focuses?

1266
01:02:54,680 --> 01:02:57,560
Speaker 1: They call them focuses now like do not disturb.

1267
01:02:58,920 --> 01:02:59,720
Speaker 13: And automatically?

1268
01:03:00,120 --> 01:03:02,520
Speaker 2: Is it right? Yep?

1269
01:03:02,640 --> 01:03:04,760
Speaker 1: So Apple has been pushing this more so. Yes, it

1270
01:03:04,800 --> 01:03:08,400
Speaker 1: does usually turns on by default when you're driving or

1271
01:03:08,520 --> 01:03:10,560
Speaker 1: you know, at certain times for sleep and things like that.

1272
01:03:10,640 --> 01:03:13,320
Speaker 2: So, uh, the way there's two ways to do this.

1273
01:03:13,640 --> 01:03:15,880
Speaker 1: There is, uh, you know, if you want to take

1274
01:03:15,920 --> 01:03:18,200
Speaker 1: a lot of time to figure these things out, you

1275
01:03:18,200 --> 01:03:21,680
Speaker 1: can go into the different focus settings and so on

1276
01:03:21,720 --> 01:03:24,440
Speaker 1: your phone, you would go into settings and then focus

1277
01:03:25,000 --> 01:03:27,400
Speaker 1: and for instance, let's just say do not disturb. Okay,

1278
01:03:27,480 --> 01:03:29,800
Speaker 1: that's something that a lot of people turn on. There

1279
01:03:29,880 --> 01:03:32,760
Speaker 1: is a little section in there that says people, and

1280
01:03:32,880 --> 01:03:37,280
Speaker 1: so it would you can add the people that you

1281
01:03:37,480 --> 01:03:40,160
Speaker 1: want to be able to call. You when you're on

1282
01:03:40,320 --> 01:03:43,880
Speaker 1: that focus, and so for phone calls, it can say

1283
01:03:44,080 --> 01:03:48,960
Speaker 1: favorites or you can say you know everybody, everybody would

1284
01:03:49,000 --> 01:03:51,840
Speaker 1: be dumb because you know, then what's the point of

1285
01:03:51,880 --> 01:03:55,440
Speaker 1: the focus. But you can do allowed people only favorites,

1286
01:03:55,480 --> 01:03:58,640
Speaker 1: which is what I have, and then contacts only. And

1287
01:03:58,640 --> 01:04:00,880
Speaker 1: then there's also this other thing that I think would

1288
01:04:00,880 --> 01:04:04,720
Speaker 1: have really helped in your circumstance. There is a toggle

1289
01:04:04,760 --> 01:04:08,520
Speaker 1: that says allow repeated calls, and that's really important because

1290
01:04:09,280 --> 01:04:12,040
Speaker 1: that means anyone can call you while you're in this focus,

1291
01:04:12,080 --> 01:04:16,360
Speaker 1: and if they call you a second time within three minutes,

1292
01:04:16,880 --> 01:04:19,760
Speaker 1: that call will come through the second time. So that

1293
01:04:19,800 --> 01:04:21,680
Speaker 1: means like, hey, someone's really trying to get a hold

1294
01:04:21,680 --> 01:04:24,640
Speaker 1: of you in an emergency situation. So it could be

1295
01:04:24,680 --> 01:04:27,640
Speaker 1: from any phone number, and that would break through I

1296
01:04:27,680 --> 01:04:29,880
Speaker 1: call it breaking through that silence mode.

1297
01:04:30,240 --> 01:04:32,520
Speaker 2: So that's the number. That's the first way to do it.

1298
01:04:33,080 --> 01:04:34,920
Speaker 1: The second way to do it is a little bit

1299
01:04:34,920 --> 01:04:38,160
Speaker 1: better because it will break through any sort of modes

1300
01:04:38,200 --> 01:04:40,080
Speaker 1: that you have on your phone, whether it's driving, whether

1301
01:04:40,120 --> 01:04:42,840
Speaker 1: it's do not disturb, and you don't have to mess

1302
01:04:42,880 --> 01:04:45,400
Speaker 1: with as many features. So in this way, you would

1303
01:04:45,440 --> 01:04:48,800
Speaker 1: open up your Contacts app on your iPhone. You would

1304
01:04:48,840 --> 01:04:52,000
Speaker 1: search for the contact that you're you know, wanting to

1305
01:04:52,080 --> 01:04:56,440
Speaker 1: allow through, and then you would tap edit and then

1306
01:04:56,560 --> 01:04:59,400
Speaker 1: and this is so complicated. This just it's like so

1307
01:04:59,440 --> 01:05:02,160
Speaker 1: many steps to do this. And then you scroll down

1308
01:05:02,200 --> 01:05:05,560
Speaker 1: to where it says ring tone and once you tap

1309
01:05:05,640 --> 01:05:09,480
Speaker 1: in there it says emergency bypass and so you can

1310
01:05:09,560 --> 01:05:13,320
Speaker 1: toggle that on for one of your contacts and it

1311
01:05:13,360 --> 01:05:16,920
Speaker 1: will allow sounds and vibrations from this person even when

1312
01:05:16,960 --> 01:05:19,840
Speaker 1: the ring switch is set to silent or when a

1313
01:05:19,920 --> 01:05:23,880
Speaker 1: focus is on. So basically that is like the end

1314
01:05:23,880 --> 01:05:27,120
Speaker 1: all that is that person is, you know, is really

1315
01:05:27,160 --> 01:05:29,680
Speaker 1: going to get through no matter what setting your phone

1316
01:05:29,720 --> 01:05:31,880
Speaker 1: is on. So those are the two ways to do

1317
01:05:31,960 --> 01:05:35,400
Speaker 1: it on the iPhone, and one of those will work

1318
01:05:36,160 --> 01:05:38,840
Speaker 1: for the situation you were mentioning, so if you had

1319
01:05:38,840 --> 01:05:41,560
Speaker 1: the repeat call on or the emergency bypass person on.

1320
01:05:41,640 --> 01:05:43,600
Speaker 1: So those are the two ways to do it. And

1321
01:05:43,640 --> 01:05:46,440
Speaker 1: by the way, you can find links to what I

1322
01:05:46,520 --> 01:05:49,160
Speaker 1: mentioned on the wiki, So go to rich on tech

1323
01:05:49,320 --> 01:05:52,280
Speaker 1: dot tv slash wiki and I put this stuff in

1324
01:05:52,320 --> 01:05:55,800
Speaker 1: there so you can see. Now on the Android phones,

1325
01:05:55,880 --> 01:06:00,440
Speaker 1: it's very similar to they call it modes and routine.

1326
01:06:00,760 --> 01:06:03,480
Speaker 1: So you can go into a mode and routine and

1327
01:06:03,800 --> 01:06:06,760
Speaker 1: you can put in the people that you want for

1328
01:06:07,360 --> 01:06:10,680
Speaker 1: that to dial through to get through when you are

1329
01:06:10,800 --> 01:06:14,000
Speaker 1: doing something. So it's very similar on the on the

1330
01:06:14,000 --> 01:06:16,120
Speaker 1: Android phone, but it's just a little bit, you know,

1331
01:06:16,120 --> 01:06:20,720
Speaker 1: they call it something different. But on both of these phones,

1332
01:06:20,840 --> 01:06:25,000
Speaker 1: on the iPhone and Android, you can easily I mean

1333
01:06:25,040 --> 01:06:27,720
Speaker 1: I say easily easily for me, but you can set

1334
01:06:27,760 --> 01:06:30,960
Speaker 1: it so that someone can sort of quote unquote break

1335
01:06:31,040 --> 01:06:34,080
Speaker 1: through when there is an emergency, even when your phone

1336
01:06:34,200 --> 01:06:37,520
Speaker 1: is on that great call. Thanks so much for the

1337
01:06:37,800 --> 01:06:41,000
Speaker 1: call today. Happy holidays. Okay, couple of things I wanted

1338
01:06:41,040 --> 01:06:41,400
Speaker 1: to mention.

1339
01:06:42,920 --> 01:06:43,600
Speaker 2: Let's see here.

1340
01:06:44,000 --> 01:06:47,880
Speaker 1: So on Android, you know, you know air drop on

1341
01:06:47,920 --> 01:06:50,280
Speaker 1: the iPhone, right, it's the way that you can send

1342
01:06:50,320 --> 01:06:52,320
Speaker 1: like a big file or video from your phone to

1343
01:06:52,360 --> 01:06:55,040
Speaker 1: someone else's phone. Around the holidays, a lot of times

1344
01:06:55,080 --> 01:06:57,520
Speaker 1: people say, hey, air drop me that picture you just took,

1345
01:06:58,080 --> 01:07:00,000
Speaker 1: and so you can do that. But on Android they

1346
01:07:00,080 --> 01:07:03,200
Speaker 1: call it nearby share. Not as many people know about it.

1347
01:07:03,200 --> 01:07:05,960
Speaker 1: It works from Android to Android, but it is actually

1348
01:07:06,000 --> 01:07:07,280
Speaker 1: going to get a new name. It's going to be

1349
01:07:07,280 --> 01:07:09,760
Speaker 1: called quick Share, which is what they call it on

1350
01:07:09,920 --> 01:07:13,840
Speaker 1: Samsung devices. So be on the lookout if you're trying

1351
01:07:13,840 --> 01:07:16,680
Speaker 1: to find that feature over the next few weeks. It's

1352
01:07:17,000 --> 01:07:19,440
Speaker 1: no changes to the way it works, but it's just

1353
01:07:19,520 --> 01:07:23,800
Speaker 1: a name change. So Android's nearby Share is getting rebranded

1354
01:07:23,800 --> 01:07:26,320
Speaker 1: to quick Share. Now you might be saying, rich, I

1355
01:07:26,360 --> 01:07:29,000
Speaker 1: need something that goes from my phone to someone else's phone,

1356
01:07:29,040 --> 01:07:32,320
Speaker 1: like I need Android to iPhone. And there are many

1357
01:07:32,360 --> 01:07:34,960
Speaker 1: ways to share photos and videos from the Android to

1358
01:07:35,000 --> 01:07:38,240
Speaker 1: the iPhone besides texting, which is not going to work

1359
01:07:38,320 --> 01:07:41,640
Speaker 1: very well, especially at videos. But this comes from Jared Newman,

1360
01:07:41,680 --> 01:07:45,840
Speaker 1: who writes a great newsletter called Advisorator. In his latest newsletter,

1361
01:07:46,320 --> 01:07:52,480
Speaker 1: he recommends what's called pair Drop Pair droop. So all

1362
01:07:52,480 --> 01:07:54,880
Speaker 1: you have to do on your phone is go to

1363
01:07:54,920 --> 01:07:57,680
Speaker 1: this website if you're on the same Wi Fi network

1364
01:07:57,720 --> 01:08:01,880
Speaker 1: as the other phone, pair drop dot net, and you

1365
01:08:01,880 --> 01:08:06,320
Speaker 1: can literally drag and drop any file onto your screen

1366
01:08:06,800 --> 01:08:08,920
Speaker 1: and it will show up on the other person's screen

1367
01:08:09,120 --> 01:08:11,000
Speaker 1: as long as you are both on the same Wi

1368
01:08:11,040 --> 01:08:16,240
Speaker 1: Fi network. And this will work across you know, Android, iPhone, maccomputer,

1369
01:08:16,720 --> 01:08:19,960
Speaker 1: Windows computer, any two devices that you can go to

1370
01:08:20,000 --> 01:08:22,760
Speaker 1: the website pair drop dot net. As long as you're

1371
01:08:22,760 --> 01:08:25,639
Speaker 1: on the same Wi Fi network, you will be able

1372
01:08:25,680 --> 01:08:29,559
Speaker 1: to share a photo, a video, a file, whatever you

1373
01:08:29,600 --> 01:08:30,880
Speaker 1: want with someone else.

1374
01:08:30,920 --> 01:08:31,200
Speaker 2: Again.

1375
01:08:31,240 --> 01:08:33,720
Speaker 1: It is pair drop dot net, linked up on the

1376
01:08:33,720 --> 01:08:38,120
Speaker 1: website rich on tech dot tv, slash wiki eight eight

1377
01:08:38,200 --> 01:08:40,920
Speaker 1: eight rich one on one eight eight eight seven four

1378
01:08:41,000 --> 01:08:45,000
Speaker 1: two four one zero one. My name is Richdmiro. You

1379
01:08:45,080 --> 01:08:47,880
Speaker 1: are doing something smart today. You are listening to rich

1380
01:08:47,920 --> 01:08:50,519
Speaker 1: on tech and oh we still have more time. Oh

1381
01:08:50,760 --> 01:08:54,720
Speaker 1: we got a lot more time. Sorry, oh ten seconds.

1382
01:08:55,040 --> 01:08:58,320
Speaker 1: That's not that much time. I thought I got a

1383
01:08:58,400 --> 01:09:00,519
Speaker 1: signal that we had ten narrat is. Oh my gosh,

1384
01:09:00,600 --> 01:09:02,800
Speaker 1: that's what I was waiting for. You know, whether it's

1385
01:09:02,800 --> 01:09:05,200
Speaker 1: the fifty first show or the first show, there are

1386
01:09:05,200 --> 01:09:07,240
Speaker 1: still things I'm getting used to here on the radio.

1387
01:09:07,760 --> 01:09:12,760
Speaker 2: Uh rhyming is not one of them. Rhyming timing. My

1388
01:09:12,880 --> 01:09:13,719
Speaker 2: name is rich Demiro.

1389
01:09:13,840 --> 01:09:15,760
Speaker 1: Thanks so much for listening eighty to eight rich one

1390
01:09:15,760 --> 01:09:18,040
Speaker 1: on one eight eight eight seven four to two four

1391
01:09:18,200 --> 01:09:23,000
Speaker 1: one zero one. More show after this. Welcome to another

1392
01:09:23,040 --> 01:09:26,200
Speaker 1: hour of rich on Tech. My name is rich Demiro.

1393
01:09:26,400 --> 01:09:30,519
Speaker 1: Thanks for joining me. We are talking technology at Triple

1394
01:09:30,560 --> 01:09:34,080
Speaker 1: eight rich one O one eight eight eight seven four

1395
01:09:34,160 --> 01:09:39,080
Speaker 1: to two four one zero one. Are you ready? Are

1396
01:09:39,120 --> 01:09:43,720
Speaker 1: you ready for it? As Taylor Swift would say, I

1397
01:09:43,880 --> 01:09:48,120
Speaker 1: just I knew that would make producer Adam look up

1398
01:09:48,120 --> 01:09:53,000
Speaker 1: from the board since I said that, Oh, I don't know,

1399
01:09:53,080 --> 01:09:55,200
Speaker 1: is anyone ever truly ready for the holidays?

1400
01:09:55,439 --> 01:09:56,200
Speaker 2: It's like you want to.

1401
01:09:56,520 --> 01:09:58,519
Speaker 1: I mean, some people I'm sure want to, you know,

1402
01:09:58,600 --> 01:10:01,280
Speaker 1: grab on and hold it for as long as possible,

1403
01:10:01,680 --> 01:10:03,840
Speaker 1: like hold on to this feeling, and other people just

1404
01:10:03,880 --> 01:10:06,960
Speaker 1: want it to go by quickly. I like to really

1405
01:10:07,000 --> 01:10:10,439
Speaker 1: relish in it. Anyway. You can find me on social media.

1406
01:10:10,560 --> 01:10:13,480
Speaker 1: I am at rich on Tech. I'm on Instagram, Facebook,

1407
01:10:13,720 --> 01:10:17,400
Speaker 1: x And you can also download this show as a podcast.

1408
01:10:17,720 --> 01:10:20,519
Speaker 1: Just go to your favorite audio app search rich on

1409
01:10:20,560 --> 01:10:23,280
Speaker 1: Tech and you can subscribe to the show so you.

1410
01:10:23,400 --> 01:10:24,960
Speaker 2: Never miss a thing.

1411
01:10:25,680 --> 01:10:28,280
Speaker 1: And if you like what you hear right here, be

1412
01:10:28,360 --> 01:10:31,040
Speaker 1: sure to watch my TV segments. I cover a variety

1413
01:10:31,080 --> 01:10:33,040
Speaker 1: of tech topics. You can just go to rich on

1414
01:10:33,160 --> 01:10:38,160
Speaker 1: tech dot tv to watch those I just posted. Let's

1415
01:10:38,160 --> 01:10:40,320
Speaker 1: see if it's on there on the main page. If

1416
01:10:40,360 --> 01:10:43,360
Speaker 1: you go to rich on tech dot tv. We just

1417
01:10:43,400 --> 01:10:46,160
Speaker 1: did a year ender, and not like a year in tech,

1418
01:10:46,200 --> 01:10:47,920
Speaker 1: I mean it was like the year in my tech,

1419
01:10:48,000 --> 01:10:50,280
Speaker 1: like the stuff that I covered, And so yeah, if

1420
01:10:50,280 --> 01:10:52,519
Speaker 1: you go to the homepage. Rich on tech dot TV,

1421
01:10:52,640 --> 01:10:55,320
Speaker 1: You've got a look back at twenty twenty three, so

1422
01:10:55,360 --> 01:10:57,559
Speaker 1: you can watch that video and see all the fun

1423
01:10:57,600 --> 01:10:58,519
Speaker 1: things I did this year.

1424
01:10:59,280 --> 01:11:04,360
Speaker 2: All right, let's go to Gene. Gene is in San Francisco. Jane,

1425
01:11:04,360 --> 01:11:05,080
Speaker 2: you're on with Rich.

1426
01:11:06,960 --> 01:11:12,920
Speaker 14: Hey, Rich, I am so unhappy with the update that

1427
01:11:13,120 --> 01:11:17,519
Speaker 14: Serious ExM put out. It has totally ruined all of

1428
01:11:17,560 --> 01:11:22,320
Speaker 14: my presets and everything I had going. Is there any

1429
01:11:22,320 --> 01:11:25,960
Speaker 14: way I can go back to the previous app?

1430
01:11:27,120 --> 01:11:30,880
Speaker 1: Oh, they redesigned everything. I've read something about this on

1431
01:11:31,040 --> 01:11:32,280
Speaker 1: Serious XM on your phone?

1432
01:11:32,360 --> 01:11:36,920
Speaker 14: Right, Yeah, yeah, horrible, horrible?

1433
01:11:37,040 --> 01:11:38,439
Speaker 2: What's so bad about it?

1434
01:11:39,640 --> 01:11:45,720
Speaker 14: Everything? They they totally changed. I knew, I knew where

1435
01:11:45,720 --> 01:11:51,719
Speaker 14: all my stuff was before, and now everything is totally different.

1436
01:11:52,040 --> 01:11:54,160
Speaker 2: Yeah I had this.

1437
01:11:54,720 --> 01:11:58,160
Speaker 1: Okay, here it is Serious XM on Veil's new logo

1438
01:11:58,320 --> 01:12:03,479
Speaker 1: and rebuilt streaming app. The app is designed to provide

1439
01:12:03,479 --> 01:12:08,160
Speaker 1: a more personalized and easy to use, lean back streaming experience.

1440
01:12:08,680 --> 01:12:10,800
Speaker 1: But you say it's no good. I actually just opened

1441
01:12:10,880 --> 01:12:14,240
Speaker 1: up the app on my phone, and to me, someone

1442
01:12:14,240 --> 01:12:16,479
Speaker 1: who doesn't use this very often, you know, it just

1443
01:12:16,520 --> 01:12:18,600
Speaker 1: looks like every other music app at this point. So

1444
01:12:18,800 --> 01:12:21,799
Speaker 1: but you you're saying this is everything's changed, Tom.

1445
01:12:23,280 --> 01:12:28,280
Speaker 14: I had you know, I love the Beatles, I had

1446
01:12:28,439 --> 01:12:37,200
Speaker 14: all these shows, you know, dude, it's it's totally missed up.

1447
01:12:37,320 --> 01:12:42,240
Speaker 14: Everything did ruin my experience. Well, how can I how

1448
01:12:42,280 --> 01:12:44,160
Speaker 14: can I get back to my previous app?

1449
01:12:44,560 --> 01:12:48,479
Speaker 1: Well, Gene, the short answer is you can't. And so

1450
01:12:49,360 --> 01:12:53,920
Speaker 1: the way the iPhone works is that you can't. Once

1451
01:12:53,960 --> 01:12:56,320
Speaker 1: you update anything on the iPhone, whether it is the

1452
01:12:56,479 --> 01:13:00,280
Speaker 1: system software or an app, it is extremely hard to

1453
01:13:00,320 --> 01:13:03,640
Speaker 1: go back and there's no actual official way to go

1454
01:13:03,720 --> 01:13:07,080
Speaker 1: back on Maybe for the system software, they're well, I

1455
01:13:07,120 --> 01:13:09,439
Speaker 1: don't even think for that there is like Apple does

1456
01:13:09,479 --> 01:13:11,320
Speaker 1: not put this stuff on a website where you can

1457
01:13:11,360 --> 01:13:13,479
Speaker 1: go and say, oh, let me download you know, the

1458
01:13:13,520 --> 01:13:15,800
Speaker 1: old version of the software and reinstall it on my phone.

1459
01:13:15,840 --> 01:13:16,840
Speaker 2: Like, they don't really do that.

1460
01:13:17,360 --> 01:13:20,320
Speaker 1: So if it's on the iPhone, there is really not

1461
01:13:20,520 --> 01:13:24,800
Speaker 1: a way to do that. Now, on Android there is

1462
01:13:25,120 --> 01:13:28,599
Speaker 1: based on what's called sideloading. But again these are things

1463
01:13:28,640 --> 01:13:33,280
Speaker 1: that the average person should not probably shouldn't be doing,

1464
01:13:33,840 --> 01:13:36,080
Speaker 1: and so but on Android it is much easier.

1465
01:13:36,120 --> 01:13:36,840
Speaker 2: You would just go.

1466
01:13:36,880 --> 01:13:40,720
Speaker 1: Into the a website like APK mirror dot com. You

1467
01:13:40,760 --> 01:13:45,160
Speaker 1: would type in SERIOUSXM, and you would find all the

1468
01:13:45,240 --> 01:13:47,600
Speaker 1: old versions of the app, and I can see it

1469
01:13:47,680 --> 01:13:49,799
Speaker 1: right now. I could see when they change the app

1470
01:13:50,240 --> 01:13:53,519
Speaker 1: on November first, it looks like the old app, and

1471
01:13:53,560 --> 01:13:57,040
Speaker 1: then on December fifteenth, boom, there's a new logo and

1472
01:13:57,080 --> 01:14:00,240
Speaker 1: the new app. But with Android, you're able to download

1473
01:14:00,640 --> 01:14:04,240
Speaker 1: that version of the app because these websites archive them,

1474
01:14:04,320 --> 01:14:06,479
Speaker 1: and then you'd be able to what's called sideload that

1475
01:14:06,520 --> 01:14:08,599
Speaker 1: on your phone, which is basically just installing the app

1476
01:14:08,640 --> 01:14:11,120
Speaker 1: on your phone. But since you're using an iPhone Gene,

1477
01:14:11,320 --> 01:14:13,680
Speaker 1: the short answer is no, there is no easy way

1478
01:14:13,720 --> 01:14:17,440
Speaker 1: to do that on the iPhone. Is there a way, probably,

1479
01:14:18,479 --> 01:14:20,640
Speaker 1: but it is not official and it would take a

1480
01:14:20,760 --> 01:14:23,559
Speaker 1: lot of technical know how, and also you would have

1481
01:14:23,600 --> 01:14:25,320
Speaker 1: to gel break your phone to be able to install

1482
01:14:25,360 --> 01:14:27,320
Speaker 1: an app outside the App store. So I would not

1483
01:14:27,360 --> 01:14:30,280
Speaker 1: recommend any of that stuff just to get your serious XM.

1484
01:14:30,439 --> 01:14:34,080
Speaker 1: So this is what we talked about with Chris Pearson.

1485
01:14:34,400 --> 01:14:36,479
Speaker 1: People don't like to make changes. They don't like to

1486
01:14:36,479 --> 01:14:40,080
Speaker 1: do software updates because it changes things and now you've

1487
01:14:40,080 --> 01:14:42,599
Speaker 1: got everything the way you wanted it and it's all

1488
01:14:42,640 --> 01:14:45,800
Speaker 1: thrown up in the air and messed up. So sorry,

1489
01:14:45,840 --> 01:14:48,840
Speaker 1: about that Gene. I apologize that they did that, but

1490
01:14:49,680 --> 01:14:52,720
Speaker 1: you know, they think it's better, and it probably, if

1491
01:14:52,760 --> 01:14:55,920
Speaker 1: I had to guess, it's probably putting them in a

1492
01:14:55,960 --> 01:15:01,839
Speaker 1: better place to compete with not just streaming the channels,

1493
01:15:01,880 --> 01:15:04,920
Speaker 1: but also like all the content that is available through them,

1494
01:15:05,320 --> 01:15:07,720
Speaker 1: And so it's probably just a matter of, you know,

1495
01:15:07,760 --> 01:15:10,880
Speaker 1: they want to sell more subscriptions, and so people want

1496
01:15:10,920 --> 01:15:13,040
Speaker 1: to feel like they're getting their money's worth, you know,

1497
01:15:13,160 --> 01:15:17,000
Speaker 1: speaking of change, you know, I've got the Peloton app

1498
01:15:17,040 --> 01:15:19,960
Speaker 1: that I subscribe to, and typically it was twelve ninety

1499
01:15:20,040 --> 01:15:22,960
Speaker 1: nine a month, and they just raise the price to

1500
01:15:23,040 --> 01:15:25,920
Speaker 1: twenty four dollars a month. And the way they're making

1501
01:15:25,960 --> 01:15:28,200
Speaker 1: you upgrade to twenty four dollars a month is they

1502
01:15:28,200 --> 01:15:31,000
Speaker 1: are making it so that you can only take three

1503
01:15:31,840 --> 01:15:34,400
Speaker 1: of the classes that ninety nine percent of people want.

1504
01:15:35,120 --> 01:15:36,920
Speaker 1: You only get three of those a month now for

1505
01:15:36,960 --> 01:15:39,200
Speaker 1: the twelve dollars a month. So unless you want more

1506
01:15:39,200 --> 01:15:42,120
Speaker 1: than three classes, you have to pay twenty four. And

1507
01:15:42,200 --> 01:15:45,280
Speaker 1: the classes that they're giving you, the limiting ones, are

1508
01:15:45,320 --> 01:15:47,760
Speaker 1: the two most popular types of classes they offer, which

1509
01:15:47,800 --> 01:15:51,200
Speaker 1: is running and cycling. And so it's just one of

1510
01:15:51,280 --> 01:15:54,320
Speaker 1: these things where these companies they have these big teams

1511
01:15:54,320 --> 01:15:57,439
Speaker 1: of marketing people that come up with ways of forcing

1512
01:15:57,520 --> 01:15:58,120
Speaker 1: us to do.

1513
01:15:58,000 --> 01:15:58,960
Speaker 2: Things we don't want to do.

1514
01:15:59,479 --> 01:16:02,080
Speaker 1: Why would I want to pay twenty four dollars for

1515
01:16:02,160 --> 01:16:04,880
Speaker 1: the same thing I got for twelve dollars For the

1516
01:16:04,920 --> 01:16:07,720
Speaker 1: past three years, no one wants to pay more for

1517
01:16:07,800 --> 01:16:09,960
Speaker 1: the same thing, but they make it so that they

1518
01:16:10,080 --> 01:16:13,280
Speaker 1: change the features you get for that twelve dollars, so

1519
01:16:13,320 --> 01:16:15,640
Speaker 1: that now you have to pay twenty four. So I

1520
01:16:15,720 --> 01:16:17,439
Speaker 1: took you know, between my wife and I, we took

1521
01:16:17,439 --> 01:16:19,720
Speaker 1: three classes this week. And so I also have a

1522
01:16:19,760 --> 01:16:23,120
Speaker 1: subscription to Apple Fitness, so we've been using that in

1523
01:16:23,160 --> 01:16:25,519
Speaker 1: the meantime because I'm also paying for that. And by

1524
01:16:25,520 --> 01:16:29,040
Speaker 1: the way, I paid thirty eight dollars for an Apple bundle,

1525
01:16:29,080 --> 01:16:35,560
Speaker 1: which includes which includes Apple Fitness, it includes Apple Arcade,

1526
01:16:36,479 --> 01:16:40,439
Speaker 1: it includes two terabytes of storage, it includes Apple Music.

1527
01:16:42,160 --> 01:16:45,920
Speaker 1: Let's see what else, Apple News, Apple TV Plus. So

1528
01:16:45,960 --> 01:16:49,160
Speaker 1: I'm getting all of that for thirty eight dollars, including

1529
01:16:49,200 --> 01:16:51,240
Speaker 1: fitness classes. But now I have to pay twenty four

1530
01:16:51,280 --> 01:16:55,320
Speaker 1: dollars just to get Peloton classes. And you know, here's

1531
01:16:55,320 --> 01:16:58,599
Speaker 1: the thing. Are people just going to cancel Peloton in droves?

1532
01:16:58,640 --> 01:17:00,960
Speaker 1: Probably not. They did the rece and they figured, you know,

1533
01:17:01,000 --> 01:17:03,720
Speaker 1: people think, oh, twenty four bucks is way cheaper than

1534
01:17:03,760 --> 01:17:07,360
Speaker 1: the gym membership, and so they'll still do that anyway. Gean,

1535
01:17:07,439 --> 01:17:11,880
Speaker 1: sorry to be the bearer of bad news, but that's yeah,

1536
01:17:12,439 --> 01:17:18,200
Speaker 1: all right. Exfinity major data breach impacting customer information. This

1537
01:17:18,240 --> 01:17:23,080
Speaker 1: happened October sixteenth through nineteenth through third party software they

1538
01:17:23,080 --> 01:17:26,879
Speaker 1: were using that Exfinity uses and many other companies.

1539
01:17:27,479 --> 01:17:28,879
Speaker 2: This breach.

1540
01:17:29,439 --> 01:17:33,000
Speaker 1: Basically they were able to get access to Exfinity's internal systems.

1541
01:17:33,040 --> 01:17:36,920
Speaker 1: What did they get in those internal systems information including

1542
01:17:37,000 --> 01:17:40,920
Speaker 1: user names, hashed passwords, which means they weren't properly protected

1543
01:17:40,920 --> 01:17:41,879
Speaker 1: by Infinity.

1544
01:17:42,000 --> 01:17:42,880
Speaker 2: So thank you for doing that.

1545
01:17:42,920 --> 01:17:48,479
Speaker 1: Comcast names, contact information, partial social security numbers, dates of birth,

1546
01:17:48,880 --> 01:17:53,200
Speaker 1: security questions and answers for some customers. Yeah, that's really bad.

1547
01:17:53,640 --> 01:17:57,160
Speaker 1: This is a lot of stuff. So Exfinity for their accounts,

1548
01:17:57,439 --> 01:17:59,840
Speaker 1: they made people reset their passwords. So the next time

1549
01:17:59,880 --> 01:18:02,280
Speaker 1: you log into your Inxfinity account and may say, hey,

1550
01:18:02,920 --> 01:18:05,000
Speaker 1: you got to change your password because of this breach,

1551
01:18:05,200 --> 01:18:06,519
Speaker 1: or they may just say you have to change it.

1552
01:18:07,160 --> 01:18:08,160
Speaker 2: But here's the thing.

1553
01:18:08,280 --> 01:18:12,040
Speaker 1: If you're reusing your passwords on other websites, that's where

1554
01:18:12,080 --> 01:18:15,160
Speaker 1: This becomes a problem because now the same password that

1555
01:18:15,200 --> 01:18:19,439
Speaker 1: they had for this one could be potentially used on

1556
01:18:19,520 --> 01:18:22,400
Speaker 1: other websites, and if you're doing that, they could potentially

1557
01:18:22,439 --> 01:18:25,120
Speaker 1: get into those websites. Now, these passwords were hashed, which

1558
01:18:25,120 --> 01:18:27,479
Speaker 1: means they were encrypted, which means it's going to be

1559
01:18:27,520 --> 01:18:30,200
Speaker 1: tough for them to see them. Doesn't mean it's impossible,

1560
01:18:30,600 --> 01:18:34,320
Speaker 1: But look at the other information here, names, contact information,

1561
01:18:34,800 --> 01:18:39,200
Speaker 1: social security numbers, dates of birth, security questions and answers.

1562
01:18:39,680 --> 01:18:44,280
Speaker 1: Security questions and answers is particularly troubling because that means

1563
01:18:44,280 --> 01:18:46,439
Speaker 1: that they know the answers to your security questions, which

1564
01:18:46,479 --> 01:18:51,760
Speaker 1: means they could potentially reset your other accounts. So what

1565
01:18:51,800 --> 01:18:53,760
Speaker 1: do you do in this case? There's not much you

1566
01:18:53,800 --> 01:18:55,760
Speaker 1: can do. You have to keep an eye on your

1567
01:18:57,400 --> 01:19:00,960
Speaker 1: credit report, make sure nobody is opening up new accounts

1568
01:19:00,960 --> 01:19:05,080
Speaker 1: in your name, but most importantly, practice good password hygiene,

1569
01:19:05,600 --> 01:19:08,400
Speaker 1: unique passwords for every website. And when you come up

1570
01:19:08,400 --> 01:19:11,519
Speaker 1: with those security questions and answers. Quite honestly, I don't

1571
01:19:11,600 --> 01:19:14,599
Speaker 1: use real answers anymore. I make up answers, and so

1572
01:19:14,640 --> 01:19:17,000
Speaker 1: you can make up an answer and make that a

1573
01:19:17,040 --> 01:19:19,000
Speaker 1: one time answer, but you have to write that answer

1574
01:19:19,040 --> 01:19:21,400
Speaker 1: down because if it says mother's made name, and you're

1575
01:19:21,439 --> 01:19:23,680
Speaker 1: making up a random name. You're not gonna remember that

1576
01:19:23,720 --> 01:19:25,280
Speaker 1: if you don't write it down, and you need to

1577
01:19:25,320 --> 01:19:27,120
Speaker 1: know that if you ever do need to reset that.

1578
01:19:27,280 --> 01:19:30,840
Speaker 1: So Inxfinity has some information on their website. You can

1579
01:19:30,840 --> 01:19:33,000
Speaker 1: look at that if you want more. All right, more

1580
01:19:33,080 --> 01:19:35,160
Speaker 1: rich on Tech coming up eight eight eight rich one

1581
01:19:35,240 --> 01:19:38,160
Speaker 1: oh one eight eight eight seven four to two four

1582
01:19:38,320 --> 01:19:39,120
Speaker 1: one zero on.

1583
01:19:39,200 --> 01:19:40,559
Speaker 2: We still have time for calls here.

1584
01:19:41,280 --> 01:19:44,479
Speaker 1: Coming up, I'm gonna tell you about this Wall Street

1585
01:19:44,520 --> 01:19:48,320
Speaker 1: Journal article. They interviewed this guy that basically broke into

1586
01:19:48,760 --> 01:19:52,680
Speaker 1: many people's iPhones and took thousands of dollars from them.

1587
01:19:52,720 --> 01:19:54,720
Speaker 2: He will explain how he does that. I'll tell you

1588
01:19:54,720 --> 01:19:55,880
Speaker 2: what he did. Coming up next.

1589
01:20:00,400 --> 01:20:02,639
Speaker 1: I promised I would talk to you about this this

1590
01:20:02,760 --> 01:20:07,599
Speaker 1: Wall Street Journal article that really my friend Joanna Stern

1591
01:20:07,640 --> 01:20:11,200
Speaker 1: did and just really really captivating. I mean, I don't

1592
01:20:11,200 --> 01:20:14,920
Speaker 1: think I've watched a nine ten minute YouTube video all

1593
01:20:15,000 --> 01:20:18,080
Speaker 1: the way through like with this much intensity in a

1594
01:20:18,120 --> 01:20:21,040
Speaker 1: long time. Like it's just so well done. So if

1595
01:20:21,080 --> 01:20:24,599
Speaker 1: you go on YouTube, just search iPhone thief Wall Street Journal,

1596
01:20:25,080 --> 01:20:29,800
Speaker 1: and it's incredible. Got to watch it. But here's basically

1597
01:20:30,320 --> 01:20:30,919
Speaker 1: the summary.

1598
01:20:31,000 --> 01:20:31,320
Speaker 2: Of it.

1599
01:20:31,840 --> 01:20:35,639
Speaker 1: So they interviewed this guy that his name is Aaron Johnson,

1600
01:20:35,760 --> 01:20:39,759
Speaker 1: who stole hundreds of iPhones and basically would then drain

1601
01:20:40,439 --> 01:20:43,960
Speaker 1: thousands of dollars from the people who own these phones

1602
01:20:44,400 --> 01:20:47,240
Speaker 1: their financial accounts. And he did it by getting their

1603
01:20:47,240 --> 01:20:50,599
Speaker 1: pass codes at bars and then quickly changing their Apple

1604
01:20:50,680 --> 01:20:53,439
Speaker 1: ID password before they could lock the device. And he

1605
01:20:53,600 --> 01:20:55,320
Speaker 1: was really fast. I mean he said he could do

1606
01:20:55,360 --> 01:20:57,920
Speaker 1: this like in his sleep, and he would just go

1607
01:20:57,960 --> 01:21:01,400
Speaker 1: to bars target people and basically they most of the

1608
01:21:01,400 --> 01:21:04,240
Speaker 1: time they were drunk, and he would just say, you know,

1609
01:21:04,360 --> 01:21:07,080
Speaker 1: different things to get them to unlock their phone with

1610
01:21:07,120 --> 01:21:11,800
Speaker 1: the passcode, or he even asked them sometimes and as

1611
01:21:11,840 --> 01:21:14,840
Speaker 1: soon as he got the passcode, he went right to work,

1612
01:21:14,920 --> 01:21:18,600
Speaker 1: I mean really really fast. This guy navigated around this

1613
01:21:18,640 --> 01:21:22,000
Speaker 1: phone like you couldn't believe. He changed the apple ID password,

1614
01:21:22,320 --> 01:21:25,400
Speaker 1: he turned off Find my iPhone, he enrolled his own

1615
01:21:25,520 --> 01:21:29,280
Speaker 1: face in face ID, and then he accessed the stored

1616
01:21:29,320 --> 01:21:32,320
Speaker 1: passwords on the phone to take over all their other accounts.

1617
01:21:32,360 --> 01:21:33,559
Speaker 1: So you know, when it says, hey, do you want

1618
01:21:33,640 --> 01:21:36,320
Speaker 1: us to save this password, he would access that list

1619
01:21:36,360 --> 01:21:38,920
Speaker 1: of passwords and then take over all kinds of other accounts.

1620
01:21:39,400 --> 01:21:40,280
Speaker 2: So now here's the thing.

1621
01:21:40,400 --> 01:21:43,559
Speaker 1: Because of this report, because of the Wall Street Journal's reporting,

1622
01:21:44,000 --> 01:21:46,320
Speaker 1: Apple is actually going to add a new feature called

1623
01:21:46,400 --> 01:21:50,719
Speaker 1: Stolen Device Protection on the next version of iOS seventeen

1624
01:21:50,760 --> 01:21:53,759
Speaker 1: point three, and this is going to add further security.

1625
01:21:53,800 --> 01:21:57,120
Speaker 1: I talked about this last week. Basically, if someone tries

1626
01:21:57,200 --> 01:22:01,120
Speaker 1: to change your information and they're not in trusted location,

1627
01:22:01,800 --> 01:22:04,360
Speaker 1: they're going to have to wait in at least an hour.

1628
01:22:04,760 --> 01:22:07,559
Speaker 1: And in the ideas that that would give you enough

1629
01:22:07,600 --> 01:22:12,840
Speaker 1: time to set this phone as stolen and erase it remotely.

1630
01:22:13,600 --> 01:22:16,559
Speaker 1: But again there's you know, there's still ways that people

1631
01:22:16,600 --> 01:22:19,439
Speaker 1: can do stuff even with this feature. And the other

1632
01:22:19,479 --> 01:22:21,760
Speaker 1: thing he mentioned that he would actually go out and

1633
01:22:21,920 --> 01:22:25,799
Speaker 1: use Apple Pay on the iPhone and buy more stuff

1634
01:22:25,840 --> 01:22:29,760
Speaker 1: from Apple stores or even any store that took Apple Pay,

1635
01:22:29,800 --> 01:22:30,639
Speaker 1: and then he would.

1636
01:22:30,439 --> 01:22:33,360
Speaker 2: Sell that stuff. So now, so get this straight.

1637
01:22:33,400 --> 01:22:35,960
Speaker 1: He would steal the phone, steal all the money that

1638
01:22:36,040 --> 01:22:38,160
Speaker 1: he could from that phone. Then he would go and

1639
01:22:38,200 --> 01:22:40,719
Speaker 1: take that phone and use Apple Pay to buy more

1640
01:22:40,800 --> 01:22:44,320
Speaker 1: phones or other Apple products, and then sell that. I mean,

1641
01:22:44,640 --> 01:22:46,800
Speaker 1: this guy, and he just says it all with such

1642
01:22:46,800 --> 01:22:48,679
Speaker 1: a calmness, and he actually has a sense of humor.

1643
01:22:50,120 --> 01:22:52,320
Speaker 1: It's really wild, and I love the fact that he

1644
01:22:52,400 --> 01:22:54,160
Speaker 1: shared his story so that we can learn from this.

1645
01:22:54,360 --> 01:22:57,760
Speaker 1: So what can you do to protect yourself? Number one,

1646
01:22:57,760 --> 01:23:00,880
Speaker 1: when that stolen device protection comes out would probably enable it.

1647
01:23:02,040 --> 01:23:04,679
Speaker 1: You should add passcodes to any of your money apps.

1648
01:23:05,200 --> 01:23:07,400
Speaker 1: So when your money apps say, hey, do you want

1649
01:23:07,439 --> 01:23:09,519
Speaker 1: to add a secondary code, yeah, you probably want to

1650
01:23:09,520 --> 01:23:12,960
Speaker 1: do that. Delete any sensitive information you have from your

1651
01:23:13,040 --> 01:23:15,880
Speaker 1: notes or photos. So he would look through the notes

1652
01:23:16,000 --> 01:23:18,000
Speaker 1: and people would have their social Security number in there.

1653
01:23:18,000 --> 01:23:20,240
Speaker 1: They'd have all kinds of like answers to questions and

1654
01:23:20,280 --> 01:23:22,679
Speaker 1: things like that all in their notes app. So don't

1655
01:23:22,680 --> 01:23:26,160
Speaker 1: store that stuff in there or have another password. Also

1656
01:23:26,280 --> 01:23:31,479
Speaker 1: use complex passcodes, so minimum six digits. The ideal is

1657
01:23:31,560 --> 01:23:37,320
Speaker 1: a combination of digits and letters. And also watch your

1658
01:23:37,360 --> 01:23:40,200
Speaker 1: surroundings and don't share your passcode. These people, a lot

1659
01:23:40,240 --> 01:23:42,679
Speaker 1: of them, would just share their passcode with this guy

1660
01:23:42,680 --> 01:23:44,200
Speaker 1: because they trusted him. And he would be like, hey,

1661
01:23:44,240 --> 01:23:46,160
Speaker 1: I'm trying to put this my number into your phone

1662
01:23:46,200 --> 01:23:48,760
Speaker 1: or whatever that he did. They would just be like, oh, here,

1663
01:23:48,800 --> 01:23:51,679
Speaker 1: type in my passcode. I mean, this is just wild.

1664
01:23:51,720 --> 01:23:54,240
Speaker 2: Again. Wall Street Journal go on YouTube.

1665
01:23:53,840 --> 01:23:58,080
Speaker 1: Search iPhone thief explains how he breaks into your phone.

1666
01:23:58,520 --> 01:24:03,439
Speaker 1: Great reporting by Johannist emailed her to ask if she

1667
01:24:03,439 --> 01:24:04,880
Speaker 1: would come on the show to talk about this, and

1668
01:24:04,920 --> 01:24:07,920
Speaker 1: she actually said yes, but just didn't work out with

1669
01:24:07,960 --> 01:24:10,519
Speaker 1: the holidays. You know, there's so much going on. She's

1670
01:24:10,520 --> 01:24:12,599
Speaker 1: got a family. I've got a family, We've got the show.

1671
01:24:12,760 --> 01:24:12,920
Speaker 2: You know.

1672
01:24:13,360 --> 01:24:15,760
Speaker 1: I love the live interviews on the show, and so

1673
01:24:15,800 --> 01:24:19,840
Speaker 1: it's it's tough sometimes when you can't do that. All right,

1674
01:24:20,160 --> 01:24:22,760
Speaker 1: If you want to find more information online about the

1675
01:24:22,760 --> 01:24:23,840
Speaker 1: show links.

1676
01:24:23,520 --> 01:24:25,240
Speaker 2: To things I mentioned, you can go to my website.

1677
01:24:25,360 --> 01:24:26,599
Speaker 2: Rich on tech dot TV.

1678
01:24:27,479 --> 01:24:29,400
Speaker 1: I think I can get in one more thing before

1679
01:24:29,400 --> 01:24:32,240
Speaker 1: we go to our next interview. Here, Mercedes Benz, this

1680
01:24:32,280 --> 01:24:34,960
Speaker 1: is kind of cool. They're going to start using turquoise

1681
01:24:35,640 --> 01:24:38,720
Speaker 1: as they're exterior lights to let you know that a

1682
01:24:38,760 --> 01:24:41,880
Speaker 1: car is driving by itself. So they became the first

1683
01:24:41,920 --> 01:24:44,360
Speaker 1: automaker in the US to get a permit for turquoise

1684
01:24:44,640 --> 01:24:48,000
Speaker 1: exterior lights on their cars to indicate that the car

1685
01:24:48,040 --> 01:24:50,439
Speaker 1: is autonomous driving. The lights are going to be used

1686
01:24:50,479 --> 01:24:54,280
Speaker 1: on test vehicles in California and a twenty twenty six

1687
01:24:54,439 --> 01:24:59,559
Speaker 1: model year production vehicle in Nevada or Nevada. I don't think

1688
01:24:59,600 --> 01:25:03,880
Speaker 1: say Nava, Da think so Nevada. The turquoise lights will

1689
01:25:03,880 --> 01:25:07,800
Speaker 1: illuminate when drive Pilot, which is Mercedes is Level three

1690
01:25:07,960 --> 01:25:11,519
Speaker 1: automatic driving system is engaged, and this can be used

1691
01:25:11,560 --> 01:25:15,799
Speaker 1: for hands free driving in limited situations like heavy highway

1692
01:25:15,840 --> 01:25:18,400
Speaker 1: traffic under forty miles an hour. So you know how

1693
01:25:18,479 --> 01:25:21,320
Speaker 1: you know you can do the hands free driving, but

1694
01:25:21,600 --> 01:25:24,960
Speaker 1: most of the cars don't have that. It's like Autumn's anyway,

1695
01:25:25,200 --> 01:25:28,240
Speaker 1: they have it. It's like really high leveled hands free driving.

1696
01:25:28,760 --> 01:25:29,519
Speaker 2: So anyway, if.

1697
01:25:29,400 --> 01:25:31,280
Speaker 1: You see turquoise on a car, that might be the

1698
01:25:31,320 --> 01:25:33,160
Speaker 1: new sign that the car is driving itself.

1699
01:25:34,479 --> 01:25:37,080
Speaker 2: Eighty eight rich one O one eight eight eight seven

1700
01:25:37,160 --> 01:25:39,559
Speaker 2: four to two four to one zero one.

1701
01:25:39,600 --> 01:25:48,760
Speaker 1: Coming up, Takeaways from a Career in Technology. Welcome back

1702
01:25:48,760 --> 01:25:52,200
Speaker 1: to rich On Tech, rich DeMuro hanging out with you

1703
01:25:52,280 --> 01:25:56,960
Speaker 1: talking technology. We have one more segment after this, and uh,

1704
01:25:57,040 --> 01:25:59,320
Speaker 1: if you want to call in and let me know

1705
01:25:59,400 --> 01:26:02,280
Speaker 1: the tech thing you are thankful for in twenty twenty three,

1706
01:26:02,439 --> 01:26:03,160
Speaker 1: I'll let you through.

1707
01:26:03,240 --> 01:26:04,400
Speaker 2: Eighty eight rich.

1708
01:26:04,320 --> 01:26:07,400
Speaker 1: One oh one eight eight eight seven four to two

1709
01:26:07,479 --> 01:26:11,240
Speaker 1: four one zero one. We'll take those rapid fire in

1710
01:26:11,320 --> 01:26:14,639
Speaker 1: the last segment if you call and tell me what

1711
01:26:14,720 --> 01:26:17,800
Speaker 1: tech you're thankful for. Okay, we've got a great guest

1712
01:26:17,920 --> 01:26:22,800
Speaker 1: on the line, Bill Raduschal is author of The Bleeding Edge,

1713
01:26:22,960 --> 01:26:27,880
Speaker 1: My six Decades at the Forefront of the Tech Revolution.

1714
01:26:28,560 --> 01:26:29,679
Speaker 2: Bill, Welcome to the show.

1715
01:26:31,000 --> 01:26:32,400
Speaker 6: Thank you, happy to be here.

1716
01:26:32,920 --> 01:26:37,240
Speaker 1: So, uh, tell me about your career. You spent fifty

1717
01:26:37,320 --> 01:26:40,680
Speaker 1: years in the tech industry. I'm sure you got some

1718
01:26:40,720 --> 01:26:42,639
Speaker 1: stories to tell.

1719
01:26:42,880 --> 01:26:47,240
Speaker 6: Oh yeah, lots of stories, lots of the luminaries along

1720
01:26:47,280 --> 01:26:50,080
Speaker 6: the way that made it. I mean tech is always

1721
01:26:50,080 --> 01:26:55,759
Speaker 6: a combination of technology and people, and you need people

1722
01:26:56,240 --> 01:26:59,080
Speaker 6: who are able to look at something and understand what

1723
01:26:59,120 --> 01:27:01,559
Speaker 6: they can do with it and make it happen. And

1724
01:27:01,600 --> 01:27:04,320
Speaker 6: I mean that without those people, the tech wouldn't have

1725
01:27:04,320 --> 01:27:07,080
Speaker 6: done anything. And well, you know, the one everyone always

1726
01:27:07,080 --> 01:27:09,920
Speaker 6: goes to is Steep Jobs. But you know, Steve case

1727
01:27:10,000 --> 01:27:15,360
Speaker 6: fits there, Larry Allison, the oracle. I mean, they look

1728
01:27:15,400 --> 01:27:18,080
Speaker 6: at technology and they figured out, wait a minute, we

1729
01:27:18,080 --> 01:27:21,679
Speaker 6: can do something that people care about, and oftentimes people

1730
01:27:21,680 --> 01:27:22,479
Speaker 6: thought they were crazy.

1731
01:27:23,120 --> 01:27:23,360
Speaker 2: Yeah.

1732
01:27:23,439 --> 01:27:26,960
Speaker 1: I mean, do all these people share kind of like

1733
01:27:27,200 --> 01:27:31,200
Speaker 1: Jeff Bezos, like the you know, Elon Musk. They all

1734
01:27:31,280 --> 01:27:35,680
Speaker 1: seem to have eccentricities, right that are a little bit

1735
01:27:35,720 --> 01:27:37,679
Speaker 1: different than the rest of us.

1736
01:27:38,960 --> 01:27:43,840
Speaker 6: Definitely. I mean the key thing is that they were

1737
01:27:43,880 --> 01:27:48,600
Speaker 6: willing to act on knowledge and not evidence. And I

1738
01:27:48,680 --> 01:27:51,680
Speaker 6: spent a lot of time at Xerox, and Xerox was

1739
01:27:51,680 --> 01:27:56,560
Speaker 6: an incredibly professionally run company, but they wanted evidence for everything.

1740
01:27:56,800 --> 01:27:58,320
Speaker 14: Well, by the time you could prove.

1741
01:27:58,080 --> 01:28:02,960
Speaker 6: That something was right, it was too late. You know.

1742
01:28:03,120 --> 01:28:08,400
Speaker 6: The story in AOL is that when Steve k saw

1743
01:28:08,520 --> 01:28:12,160
Speaker 6: Windows ninety five in nineteen ninety five, he looked at

1744
01:28:12,160 --> 01:28:14,760
Speaker 6: it and said, everyone's going to want to get online

1745
01:28:15,280 --> 01:28:16,240
Speaker 6: at Christmas.

1746
01:28:16,840 --> 01:28:18,240
Speaker 2: Wow, there's no proof of that.

1747
01:28:18,320 --> 01:28:20,960
Speaker 6: There was no data. But he went out and bought

1748
01:28:21,040 --> 01:28:25,960
Speaker 6: up all the inbound telephone lines for people to call

1749
01:28:26,000 --> 01:28:27,920
Speaker 6: in from their computers. He went out and bought up

1750
01:28:28,280 --> 01:28:30,879
Speaker 6: all the spare ones that existed in the United States.

1751
01:28:31,080 --> 01:28:34,240
Speaker 6: He maybe got eighty eighty five percent of them by Christmas,

1752
01:28:34,760 --> 01:28:37,559
Speaker 6: And so whenever you did want to get online, the

1753
01:28:37,600 --> 01:28:40,599
Speaker 6: only place the could get online was on AOL because

1754
01:28:40,600 --> 01:28:42,559
Speaker 6: he had already bought them. But if he's been wrong,

1755
01:28:42,640 --> 01:28:47,960
Speaker 6: the company would have gone under it. You know. It's

1756
01:28:48,360 --> 01:28:51,200
Speaker 6: it's that willingness to act on knowledge that lets these

1757
01:28:51,240 --> 01:28:55,479
Speaker 6: people same things it's certainly prove elon, you know, and

1758
01:28:55,520 --> 01:28:57,920
Speaker 6: he looks at it and go, this is possible, and

1759
01:28:58,040 --> 01:28:59,800
Speaker 6: people will pay for it, and we'll buy it, and

1760
01:29:00,120 --> 01:29:01,519
Speaker 6: you know it's gone off and done it.

1761
01:29:02,600 --> 01:29:06,160
Speaker 1: So you were a high level executive at places like

1762
01:29:06,240 --> 01:29:09,840
Speaker 1: Sun Microsystems, AOL, Xerox.

1763
01:29:11,120 --> 01:29:14,200
Speaker 2: Was it fun? Did you enjoy your time at these places?

1764
01:29:15,720 --> 01:29:18,720
Speaker 6: Oh? Yeah, I mean it was. It was certainly. I

1765
01:29:18,760 --> 01:29:21,560
Speaker 6: mean during this are in particular, it was certainly demanding.

1766
01:29:22,160 --> 01:29:25,479
Speaker 6: But you know, every day you woke up and you

1767
01:29:25,520 --> 01:29:28,320
Speaker 6: thought you were doing something that you know, the quote

1768
01:29:28,320 --> 01:29:30,479
Speaker 6: Steve Jobs was going to put a ding in the universe.

1769
01:29:31,080 --> 01:29:34,000
Speaker 6: I mean you were. You know, we're working on things

1770
01:29:34,040 --> 01:29:37,120
Speaker 6: that mattered and changed. And you know, when you have

1771
01:29:37,240 --> 01:29:40,519
Speaker 6: constant change like that, work is fun. I mean, you know,

1772
01:29:40,880 --> 01:29:43,519
Speaker 6: if you're doing the same thing every day, it's not

1773
01:29:43,600 --> 01:29:46,880
Speaker 6: as much fun. But you know, I don't think I ever.

1774
01:29:47,080 --> 01:29:50,719
Speaker 6: You know, I had I think thirteen jobs in eleven years.

1775
01:29:51,040 --> 01:29:55,440
Speaker 6: Oh wow, and they were I mean just because responsibilities

1776
01:29:55,520 --> 01:29:58,479
Speaker 6: changed and things changed. I mean it's very but it's

1777
01:29:58,479 --> 01:30:02,439
Speaker 6: still that way. I mean you look at the cutting

1778
01:30:02,520 --> 01:30:05,360
Speaker 6: edge startups and now you look at AI. I mean,

1779
01:30:05,400 --> 01:30:08,840
Speaker 6: if you think about it, AI means that every application

1780
01:30:09,560 --> 01:30:11,599
Speaker 6: that we use day to day is going to get

1781
01:30:11,600 --> 01:30:14,560
Speaker 6: rewritten in the next three to five years. Because it

1782
01:30:14,640 --> 01:30:18,400
Speaker 6: will all be rewritten to use AI, and I mean

1783
01:30:18,479 --> 01:30:21,639
Speaker 6: so that will let there be winners and losers. That

1784
01:30:21,760 --> 01:30:24,000
Speaker 6: means there will be new things the consumers are going

1785
01:30:24,040 --> 01:30:27,519
Speaker 6: to be able to do. And so you know, you've

1786
01:30:27,560 --> 01:30:34,000
Speaker 6: got really incredibly challenging but probably also fun period ahead

1787
01:30:34,000 --> 01:30:37,599
Speaker 6: of us. I mean what really matters in tech is

1788
01:30:37,680 --> 01:30:42,240
Speaker 6: what technologists like to call abstraction layers, which is you

1789
01:30:42,320 --> 01:30:45,160
Speaker 6: put it in a new layer technology which hides all

1790
01:30:45,200 --> 01:30:48,840
Speaker 6: the complexity underneath it and lets a whole new group

1791
01:30:48,880 --> 01:30:53,840
Speaker 6: of people write applications, solve problems and do things. And

1792
01:30:54,080 --> 01:30:57,519
Speaker 6: tech is just to hear a series of abstraction layers,

1793
01:30:57,560 --> 01:31:01,280
Speaker 6: and AI is the latest one. But like Windows or

1794
01:31:01,360 --> 01:31:06,080
Speaker 6: just like smartphones, it's going to be profound. I mean everything,

1795
01:31:07,040 --> 01:31:09,439
Speaker 6: everything will traink that is so interesting.

1796
01:31:09,479 --> 01:31:11,679
Speaker 1: So it's so if you think about it that way,

1797
01:31:11,800 --> 01:31:16,559
Speaker 1: abstraction layer. So you're just making it easier for new

1798
01:31:16,680 --> 01:31:20,400
Speaker 1: people to come on board and do things in a

1799
01:31:20,439 --> 01:31:22,200
Speaker 1: way that these tools allow you to.

1800
01:31:22,320 --> 01:31:23,160
Speaker 2: But it's simpler.

1801
01:31:23,640 --> 01:31:26,000
Speaker 1: And so like when when it came to like AOL,

1802
01:31:26,400 --> 01:31:28,920
Speaker 1: it made it really easy to go online. If you

1803
01:31:29,000 --> 01:31:31,840
Speaker 1: look at the iPhone, you know, making an app, you know,

1804
01:31:31,880 --> 01:31:34,240
Speaker 1: the programming languages that Apple has come out with that

1805
01:31:34,320 --> 01:31:37,719
Speaker 1: anyone can become a developer. And like you said, with AI,

1806
01:31:38,320 --> 01:31:40,519
Speaker 1: it's the same thing, it's the access to the information,

1807
01:31:40,600 --> 01:31:42,519
Speaker 1: but now you can do it in such a natural

1808
01:31:42,600 --> 01:31:46,439
Speaker 1: way and ask these systems things and ask follow up

1809
01:31:46,520 --> 01:31:47,400
Speaker 1: questions too.

1810
01:31:47,840 --> 01:31:51,360
Speaker 6: Right, and use all of the power of the technology

1811
01:31:51,680 --> 01:31:54,559
Speaker 6: that is underneath it. So you get access to an

1812
01:31:54,600 --> 01:31:59,719
Speaker 6: incredible array about knowledge and functionality and in a way

1813
01:31:59,800 --> 01:32:02,160
Speaker 6: that that you know, a lot more people can use.

1814
01:32:02,200 --> 01:32:05,000
Speaker 6: I mean, that's what you know faction layer. I mean,

1815
01:32:05,320 --> 01:32:09,400
Speaker 6: you know, smartphones were around starting in the early nineteen nineties,

1816
01:32:09,800 --> 01:32:13,080
Speaker 6: but they never went anywhere because to write an application,

1817
01:32:13,800 --> 01:32:16,720
Speaker 6: every application actually had to be aware of a phone call,

1818
01:32:17,360 --> 01:32:20,320
Speaker 6: because the phones weren't powerful enough so that if a

1819
01:32:20,360 --> 01:32:23,240
Speaker 6: phone call came in you had to interrupt the application.

1820
01:32:24,320 --> 01:32:28,320
Speaker 6: And the genius of iPhone and of Android was the

1821
01:32:28,360 --> 01:32:32,599
Speaker 6: recognition that the hardware had gotten fast enough that voice

1822
01:32:32,640 --> 01:32:35,920
Speaker 6: could just be a regular application and the rest of

1823
01:32:35,920 --> 01:32:38,759
Speaker 6: the applications didn't have to know anything at all about

1824
01:32:38,840 --> 01:32:42,000
Speaker 6: voice because the operating system could handle it. And that's

1825
01:32:42,000 --> 01:32:45,320
Speaker 6: what unlocked everything that you've seen in the smartphone era

1826
01:32:46,000 --> 01:32:49,160
Speaker 6: is that realization that you didn't have to be voice

1827
01:32:49,160 --> 01:32:52,280
Speaker 6: aware in the applications, which meant that very people could

1828
01:32:52,280 --> 01:32:56,519
Speaker 6: write an application now iPhone. I mean, you know, high

1829
01:32:56,520 --> 01:33:00,200
Speaker 6: school kids write applications, and that wouldn't have been possible.

1830
01:33:00,280 --> 01:33:05,719
Speaker 6: So it's all this continuous improvement in technology that enables

1831
01:33:05,720 --> 01:33:09,840
Speaker 6: that and enables ever more powerful abstraction layers. Every more

1832
01:33:09,880 --> 01:33:12,920
Speaker 6: powerful distraction layers, let a whole new group of people

1833
01:33:12,960 --> 01:33:16,720
Speaker 6: both write apps and access functionality, and it's going to

1834
01:33:16,760 --> 01:33:20,360
Speaker 6: make We're not done. I mean, I think there was

1835
01:33:20,400 --> 01:33:23,200
Speaker 6: a project at Stanford years ago run by Monica Lamb,

1836
01:33:24,000 --> 01:33:26,880
Speaker 6: and you know, one of their projections was that we

1837
01:33:26,920 --> 01:33:29,800
Speaker 6: would all have a digital butler, that all of us

1838
01:33:29,840 --> 01:33:32,519
Speaker 6: are going to have a butler someplace and there'll be

1839
01:33:32,520 --> 01:33:35,320
Speaker 6: a digital rich and if I want to talk to

1840
01:33:35,320 --> 01:33:39,160
Speaker 6: you about something, or schedule something or ask questions, and

1841
01:33:39,200 --> 01:33:41,120
Speaker 6: I asked the butler, and the butler will know I'm

1842
01:33:41,120 --> 01:33:45,080
Speaker 6: a friend, I'm a stranger. You know what you do,

1843
01:33:45,560 --> 01:33:49,720
Speaker 6: and you know we'll probably all have butlers, and you know,

1844
01:33:49,720 --> 01:33:54,840
Speaker 6: it's going to make our lives a lot easier. But

1845
01:33:54,880 --> 01:33:57,080
Speaker 6: I mean that's not I mean that that's well within

1846
01:33:57,080 --> 01:33:58,160
Speaker 6: the state of the art today.

1847
01:33:58,640 --> 01:34:01,439
Speaker 1: Well, I mean, I mean I used chatch ebt to

1848
01:34:01,840 --> 01:34:04,599
Speaker 1: come up with my own rich GPT, and I basically

1849
01:34:04,640 --> 01:34:07,920
Speaker 1: fed it all my previous radio shows and then asked

1850
01:34:07,920 --> 01:34:10,240
Speaker 1: it questions about what I said, and it got a

1851
01:34:10,280 --> 01:34:12,160
Speaker 1: lot of it right. I mean, it's pretty wild.

1852
01:34:12,720 --> 01:34:14,200
Speaker 6: What do you make if you ask it to do

1853
01:34:14,240 --> 01:34:15,479
Speaker 6: a psychoanalysis of you?

1854
01:34:16,040 --> 01:34:18,720
Speaker 2: I actually I did. Actually I fed in. I took

1855
01:34:18,760 --> 01:34:19,720
Speaker 2: this funny you say that.

1856
01:34:20,160 --> 01:34:23,000
Speaker 1: I fed in all the text history between me and

1857
01:34:23,000 --> 01:34:26,840
Speaker 1: my wife on a telegram. I downloaded it and I

1858
01:34:26,880 --> 01:34:28,760
Speaker 1: fed it into one of the AI and I said, hey,

1859
01:34:28,760 --> 01:34:32,360
Speaker 1: analyze our relationship, and it actually did, and it was wild.

1860
01:34:32,840 --> 01:34:36,400
Speaker 1: It came up with some nuances that you know, we

1861
01:34:36,520 --> 01:34:37,320
Speaker 1: are separating now.

1862
01:34:37,360 --> 01:34:38,280
Speaker 2: No, I'm just kidding.

1863
01:34:42,000 --> 01:34:46,800
Speaker 6: There is a wonderful book from nineteen seventy five by

1864
01:34:46,840 --> 01:34:50,280
Speaker 6: a professor at m MY team named Arnold Weizenbaum, and

1865
01:34:50,320 --> 01:34:55,280
Speaker 6: he wrote a program called Eliza and Eliza tried to

1866
01:34:55,320 --> 01:34:59,439
Speaker 6: mimic a therapist and if it didn't know what else

1867
01:34:59,520 --> 01:35:04,040
Speaker 6: to say, it tiped back, oh oh, question mark. And

1868
01:35:04,560 --> 01:35:07,639
Speaker 6: there were articles written back then, I mean nearly fifty

1869
01:35:07,720 --> 01:35:11,000
Speaker 6: years ago about the end of psychoanalysis and things. Because

1870
01:35:11,320 --> 01:35:14,040
Speaker 6: this thing, and this is five hundred lines of portrait

1871
01:35:14,040 --> 01:35:17,400
Speaker 6: and not a very complicated program, and the secretary had

1872
01:35:17,439 --> 01:35:22,680
Speaker 6: put it into the machine and she was working one

1873
01:35:22,760 --> 01:35:24,479
Speaker 6: day at the terminal and he went over to ask

1874
01:35:24,479 --> 01:35:27,479
Speaker 6: her a question and he said, please, professor, get away,

1875
01:35:27,520 --> 01:35:31,200
Speaker 6: this is personal. I'm talking to Eliza. And he's going like,

1876
01:35:31,439 --> 01:35:34,640
Speaker 6: you know that it's five hundred lines of portrait and

1877
01:35:34,680 --> 01:35:36,960
Speaker 6: you typed it in. And he wrote a book called

1878
01:35:37,040 --> 01:35:39,680
Speaker 6: Computer Power and Human Reason, which is still one of

1879
01:35:39,720 --> 01:35:43,639
Speaker 6: the definitive books on the subject. But I mean it's you.

1880
01:35:43,600 --> 01:35:46,400
Speaker 1: Know, that's wild, and that was that was, you know,

1881
01:35:46,640 --> 01:35:49,680
Speaker 1: many years ago. Imagine now what relationships people are going

1882
01:35:49,720 --> 01:35:50,719
Speaker 1: to have with these ais.

1883
01:35:51,520 --> 01:35:51,760
Speaker 2: Okay.

1884
01:35:52,160 --> 01:35:55,120
Speaker 6: I have another friend who did exactly what you did

1885
01:35:55,520 --> 01:36:00,160
Speaker 6: and had to analyze the relationship with his wife, and

1886
01:36:00,680 --> 01:36:03,160
Speaker 6: you thought it was pretty accurate. I don't know. Yeah,

1887
01:36:03,240 --> 01:36:07,200
Speaker 6: you can tell me what it said. Well, we are

1888
01:36:07,240 --> 01:36:08,360
Speaker 6: we are creatures of habit.

1889
01:36:08,960 --> 01:36:10,439
Speaker 2: We're gonna leave it there. Bill.

1890
01:36:10,560 --> 01:36:13,920
Speaker 1: The book is called, uh, it's part memoir, part business manual.

1891
01:36:13,960 --> 01:36:16,760
Speaker 1: It's called The Bleeding Edge, My six Decades at the

1892
01:36:16,760 --> 01:36:20,160
Speaker 1: Forefront of the Tech Revolution. Uh, Bill, tell me how

1893
01:36:20,160 --> 01:36:21,559
Speaker 1: to say your last name? I said it a couple

1894
01:36:21,600 --> 01:36:25,800
Speaker 1: of different ways on I love it. Bill, reducial. Thank

1895
01:36:25,880 --> 01:36:27,760
Speaker 1: you so much for joining me today. I appreciate it.

1896
01:36:27,840 --> 01:36:28,800
Speaker 6: Thank you, appreciate it.

1897
01:36:28,880 --> 01:36:30,080
Speaker 2: Rich all right, I'll put it.

1898
01:36:30,320 --> 01:36:32,639
Speaker 1: I'll put the link on the website rich on Tech

1899
01:36:32,680 --> 01:36:35,720
Speaker 1: dot tv slash wiki if you want to read it. Uh,

1900
01:36:36,040 --> 01:36:38,280
Speaker 1: great stuff, man, We could have talked for much longer.

1901
01:36:38,360 --> 01:36:40,360
Speaker 1: I have to have a bill back on all right,

1902
01:36:40,400 --> 01:36:42,679
Speaker 1: triple eight rich one on one eight eight eight seven

1903
01:36:42,880 --> 01:36:46,479
Speaker 1: four to two four one zero one right now, if

1904
01:36:46,520 --> 01:36:49,000
Speaker 1: you have tech that you're thankful for, I'll take a

1905
01:36:49,000 --> 01:36:51,559
Speaker 1: few calls before we get into the feedback segment. You're

1906
01:36:51,560 --> 01:37:02,519
Speaker 1: listening to rich on Tech. Okay, let's talk about this

1907
01:37:02,560 --> 01:37:06,599
Speaker 1: Google settlement. Google is going to settle pay seven hundred

1908
01:37:06,600 --> 01:37:10,240
Speaker 1: million dollars to settle an antitrust lawsuit. This was brought

1909
01:37:10,280 --> 01:37:14,760
Speaker 1: on by state prosecutors over various fees charged to app

1910
01:37:14,800 --> 01:37:17,400
Speaker 1: developers in the Google Play Store. And this is all

1911
01:37:17,439 --> 01:37:19,680
Speaker 1: about you know these You've got the App Store and

1912
01:37:19,720 --> 01:37:21,840
Speaker 1: you've got Google Play and most of the time you

1913
01:37:21,880 --> 01:37:24,200
Speaker 1: have to install apps from them if you have an

1914
01:37:24,240 --> 01:37:27,519
Speaker 1: Android or an iPhone, and you have to use their

1915
01:37:27,560 --> 01:37:30,719
Speaker 1: billing and so this is we're seeing a lot more,

1916
01:37:32,360 --> 01:37:36,759
Speaker 1: a lot more activity around this whole idea of should

1917
01:37:36,800 --> 01:37:40,960
Speaker 1: Apple and Google control this much of our devices? So

1918
01:37:41,000 --> 01:37:43,840
Speaker 1: the settlement includes six hundred and thirty million dollars which

1919
01:37:43,840 --> 01:37:47,120
Speaker 1: will be divided around among one hundred and two million

1920
01:37:47,120 --> 01:37:49,840
Speaker 1: eligible consumers in the US. And you're eligible if you

1921
01:37:49,920 --> 01:37:53,000
Speaker 1: purchased an app or made in app purchases through Google

1922
01:37:53,000 --> 01:37:57,040
Speaker 1: Play between August twenty sixteen and September twenty twenty three.

1923
01:37:57,520 --> 01:38:00,120
Speaker 1: So be on the lookout for an email saying you

1924
01:38:00,200 --> 01:38:02,760
Speaker 1: might be getting some money. It's probably gonna be about

1925
01:38:02,760 --> 01:38:06,360
Speaker 1: six bucks based on my math here. Google, for their part,

1926
01:38:06,439 --> 01:38:09,559
Speaker 1: is going to simplify the process to let users directly

1927
01:38:09,600 --> 01:38:10,240
Speaker 1: download apps.

1928
01:38:10,280 --> 01:38:13,040
Speaker 2: I was talking about that earlier, sideloading, and.

1929
01:38:14,920 --> 01:38:17,240
Speaker 1: I have different thoughts on that because that could be

1930
01:38:17,320 --> 01:38:19,640
Speaker 1: dangerous for the average consumer because those apps could have

1931
01:38:19,720 --> 01:38:22,840
Speaker 1: viruses and malware on them. But also app developers will

1932
01:38:22,880 --> 01:38:25,559
Speaker 1: have the option to allow payments through third party systems

1933
01:38:25,560 --> 01:38:29,360
Speaker 1: instead of being required to use Google's billing system, which

1934
01:38:29,360 --> 01:38:31,080
Speaker 1: again I have thoughts on because it's easier to just

1935
01:38:31,120 --> 01:38:32,760
Speaker 1: go into one place and see all the things you're

1936
01:38:32,800 --> 01:38:36,160
Speaker 1: subscribed to on your phone. I amazing three. This is

1937
01:38:36,200 --> 01:38:38,960
Speaker 1: a fantastic app if you are looking to do more

1938
01:38:38,960 --> 01:38:42,879
Speaker 1: with your iPhone. This is incredible. It's previously been available

1939
01:38:42,880 --> 01:38:45,840
Speaker 1: for Mac os. Now it's available in beta for Windows.

1940
01:38:46,479 --> 01:38:48,839
Speaker 1: And here's the things you can do on it. iOS

1941
01:38:48,880 --> 01:38:52,639
Speaker 1: backup and restore media and file management. You can install

1942
01:38:52,680 --> 01:38:57,639
Speaker 1: apps to lead apps, contacts and message transfer, device syncing, migration.

1943
01:38:59,120 --> 01:39:03,360
Speaker 1: It is really really amazing and it's called I Amazing

1944
01:39:03,720 --> 01:39:08,120
Speaker 1: im a Zig Beta is now available for Windows. It's

1945
01:39:08,120 --> 01:39:10,639
Speaker 1: also available for Mac. I use this all the time.

1946
01:39:11,640 --> 01:39:14,200
Speaker 1: It basically lets you do whatever you want with your

1947
01:39:14,200 --> 01:39:18,080
Speaker 1: iPhone within reason. But I'm talking backing things up, moving things.

1948
01:39:18,520 --> 01:39:21,280
Speaker 1: It's just a it's like the program that Apple should

1949
01:39:21,320 --> 01:39:24,880
Speaker 1: give you with your iPhone, but they don't. Let's go

1950
01:39:24,920 --> 01:39:29,320
Speaker 1: to Bill. Bill is in Oshkosh, Wisconsin. Bill, you're thankful

1951
01:39:29,360 --> 01:39:29,920
Speaker 1: for some tech.

1952
01:39:31,200 --> 01:39:35,320
Speaker 4: Yeah, I'm really thankful for something called the or Cam three.

1953
01:39:36,280 --> 01:39:37,280
Speaker 12: It is a.

1954
01:39:37,280 --> 01:39:41,520
Speaker 4: Device that my son can use to help read things.

1955
01:39:41,320 --> 01:39:45,800
Speaker 4: He's legally blind, and it can also identify people as

1956
01:39:45,800 --> 01:39:47,760
Speaker 4: they walk into the room and do all sorts of

1957
01:39:47,800 --> 01:39:51,320
Speaker 4: other really helpful vision related things.

1958
01:39:51,479 --> 01:39:53,120
Speaker 2: Oh wow, or Cam three.

1959
01:39:53,240 --> 01:39:57,120
Speaker 4: It's called Yes and it is amazing.

1960
01:39:56,880 --> 01:39:58,479
Speaker 2: And that has changed his life.

1961
01:39:58,560 --> 01:40:02,519
Speaker 4: Huh as it is going to be You just got

1962
01:40:02,560 --> 01:40:05,280
Speaker 4: it recently but I really see that it's going to

1963
01:40:05,320 --> 01:40:06,760
Speaker 4: be a beneficial.

1964
01:40:06,320 --> 01:40:07,000
Speaker 9: Thing for them.

1965
01:40:07,120 --> 01:40:08,200
Speaker 2: Okay, it's amazing.

1966
01:40:08,800 --> 01:40:10,599
Speaker 1: This is saying that some of it has like AI

1967
01:40:10,760 --> 01:40:16,000
Speaker 1: and stuff, but we're seeing technology with you know, you know,

1968
01:40:16,120 --> 01:40:18,559
Speaker 1: ice I, vision issues and different things. I mean, it's

1969
01:40:18,640 --> 01:40:21,080
Speaker 1: really really starting to help people in new ways because

1970
01:40:21,120 --> 01:40:22,680
Speaker 1: of especially with AI. I don't know if you saw

1971
01:40:22,680 --> 01:40:26,719
Speaker 1: the videos of the new meta glasses, the smart glasses

1972
01:40:26,760 --> 01:40:31,400
Speaker 1: where they can like identify what's what you're looking at. Yes,

1973
01:40:31,800 --> 01:40:34,040
Speaker 1: so I mean this this is similar. Obviously, this is

1974
01:40:34,120 --> 01:40:36,200
Speaker 1: much more designed for the low vision community.

1975
01:40:36,200 --> 01:40:37,519
Speaker 2: That's just more of a party trick.

1976
01:40:37,560 --> 01:40:40,000
Speaker 1: But it's still still really amazing what we're going to see,

1977
01:40:40,040 --> 01:40:44,200
Speaker 1: especially with AI. Well, thank you, Bill, Happy holidays to you.

1978
01:40:44,680 --> 01:40:48,639
Speaker 1: All right, thanks for listening there and Wisconsin appreciate it. Okay,

1979
01:40:48,720 --> 01:40:51,040
Speaker 1: let's get to some of the feedback here.

1980
01:40:51,680 --> 01:40:53,519
Speaker 2: Don writes in Rich.

1981
01:40:53,640 --> 01:40:55,720
Speaker 1: On your show last week, you talked about the new

1982
01:40:55,840 --> 01:40:59,920
Speaker 1: self service TSA kiosks. You didn't mention if they haven't

1983
01:41:00,040 --> 01:41:04,400
Speaker 1: option for tipping with some smiley faces. Yeah, everything wants

1984
01:41:04,439 --> 01:41:08,439
Speaker 1: you to tip nowadays. Jim friend of the show, sent

1985
01:41:09,240 --> 01:41:12,680
Speaker 1: a screenshot of his Facebook. He went to write a

1986
01:41:13,000 --> 01:41:17,240
Speaker 1: comment on a post, and Facebook automatically popped up and

1987
01:41:17,280 --> 01:41:21,679
Speaker 1: said right with AI, and it automatically gave him three

1988
01:41:21,800 --> 01:41:25,000
Speaker 1: different things he can just tap once and type in

1989
01:41:25,040 --> 01:41:27,879
Speaker 1: for his comment. So now we're so lazy in America

1990
01:41:28,320 --> 01:41:31,240
Speaker 1: that our comments on Facebook are AI generated.

1991
01:41:31,240 --> 01:41:33,640
Speaker 2: We don't even have to think about what to write.

1992
01:41:34,280 --> 01:41:37,120
Speaker 1: We just have to tap. Thanks Jim for sending that along.

1993
01:41:37,200 --> 01:41:43,960
Speaker 1: That's wild. Let's see Tanya sent in she wanted to

1994
01:41:43,960 --> 01:41:46,160
Speaker 1: alert us about an alarming thing that happened to her

1995
01:41:46,200 --> 01:41:49,160
Speaker 1: while using a new gen AI tool. She was using

1996
01:41:49,479 --> 01:41:53,000
Speaker 1: an AI tool to generate an image, and she said,

1997
01:41:53,040 --> 01:41:56,679
Speaker 1: horrible boss who loves power And the image she got

1998
01:41:57,120 --> 01:42:00,960
Speaker 1: was not very nice and she was pretty shocked. She says,

1999
01:42:00,960 --> 01:42:05,559
Speaker 1: who's training these things? And it's just and I explained,

2000
01:42:05,600 --> 01:42:07,240
Speaker 1: I said, look, you know these things have a warning

2001
01:42:07,240 --> 01:42:09,240
Speaker 1: on them that says they're not gonna come up with

2002
01:42:09,280 --> 01:42:12,080
Speaker 1: the best image every time. But this image was not

2003
01:42:12,280 --> 01:42:16,760
Speaker 1: very nice. And yeah, so Tanya, thanks for sending that in.

2004
01:42:16,800 --> 01:42:18,519
Speaker 1: And yeah, you have to be aware of this AI

2005
01:42:18,600 --> 01:42:21,840
Speaker 1: stuff is not it's not all good to go. Let's

2006
01:42:21,840 --> 01:42:23,639
Speaker 1: put it that way. Jeff says, Hey, Rich I love

2007
01:42:23,680 --> 01:42:25,599
Speaker 1: the show. I get so many great tips. Your caller

2008
01:42:25,720 --> 01:42:28,960
Speaker 1: last week needed to record an HDMI output because his

2009
01:42:29,000 --> 01:42:32,320
Speaker 1: cable company switched his box. Here's the solution for recording

2010
01:42:32,400 --> 01:42:36,920
Speaker 1: any HDMI output. Has a schedul or app. It accepts

2011
01:42:37,000 --> 01:42:39,439
Speaker 1: USB thumb drive, any hard drive, lots of storage and

2012
01:42:39,520 --> 01:42:40,240
Speaker 1: video formats.

2013
01:42:40,240 --> 01:42:42,599
Speaker 2: It's called the Cloner Alliance Box Pro.

2014
01:42:44,160 --> 01:42:48,360
Speaker 1: How much is that Cloner Alliance Box Pro record any HDMI?

2015
01:42:48,439 --> 01:42:50,360
Speaker 1: You know a lot of HDMI is copy protected, But

2016
01:42:50,400 --> 01:42:52,760
Speaker 1: he said, any HDMI that leads me to believe it

2017
01:42:52,760 --> 01:42:56,479
Speaker 1: may work with that. Okay, I think that's it right,

2018
01:42:56,600 --> 01:42:58,920
Speaker 1: that's about time. If you can believe it, that's gonna

2019
01:42:58,920 --> 01:43:01,680
Speaker 1: do it for this episode of the show. Oh my gosh,

2020
01:43:01,760 --> 01:43:05,000
Speaker 1: so many more comments can't get through. You can find

2021
01:43:05,040 --> 01:43:06,640
Speaker 1: links everything I mentioned on my website. Just go to

2022
01:43:06,720 --> 01:43:08,280
Speaker 1: rich on tech dot tv. You can find me on

2023
01:43:08,320 --> 01:43:11,080
Speaker 1: social media at rich on tech. Next week, I'm going

2024
01:43:11,120 --> 01:43:13,360
Speaker 1: through the mail bag. I'm going to answer all the

2025
01:43:13,439 --> 01:43:15,519
Speaker 1: questions or many of them that you have asked me

2026
01:43:15,920 --> 01:43:18,840
Speaker 1: that I haven't gotten to yet, and plus your feedback.

2027
01:43:19,160 --> 01:43:21,439
Speaker 1: I went back and I looked at all the feedback

2028
01:43:21,439 --> 01:43:23,559
Speaker 1: for the show from the past couple of months, and

2029
01:43:23,760 --> 01:43:24,920
Speaker 1: I'm going to put that in there.

2030
01:43:25,600 --> 01:43:25,920
Speaker 2: Thank you.

2031
01:43:25,920 --> 01:43:27,640
Speaker 1: So much for listening. There are so many ways you

2032
01:43:27,680 --> 01:43:30,120
Speaker 1: can spend your time. I really do appreciate you spending

2033
01:43:30,160 --> 01:43:35,600
Speaker 1: it right here with me. Have a fantastic holiday, have

2034
01:43:35,680 --> 01:43:38,519
Speaker 1: a great new Year. Thanks to everyone who makes this

2035
01:43:38,560 --> 01:43:43,080
Speaker 1: show possible. My name is rich Dmiro. I can't believe

2036
01:43:43,120 --> 01:43:45,519
Speaker 1: it's been fifty one shows already. I will talk to

2037
01:43:45,520 --> 01:43:46,439
Speaker 1: you real soon