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Speaker 1: Ron and Anian, I've been recalled well, actually not me.

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Speaker 1: The two thousand and eight Chevy pickup out of notice

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Speaker 1: today in the mail the car Doctor. Some inflators for

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Speaker 1: the air bag system may experience an alteration over time.

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Speaker 1: What's an alteration over time? I thought an alteration over

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Speaker 1: time was when you brought an interior decorator and they

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Speaker 1: changed the colors in the room. When you aren't welcome,

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Speaker 1: I'm gonna bring the cool over to the house. Well,

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Speaker 1: give it everything that we have in the once over department,

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Speaker 1: and then at the end you'd be very very happy

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Speaker 1: to trust me. You just smile away. We're gonna color

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Speaker 1: coordinate with the swan TI. Welcome to the radio home

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Speaker 1: of Ron and Anian the Car Doctor, since this is

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Speaker 1: where car owners the world overturned to for their definitive

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Speaker 1: opinion on automotive repair. If your mechanics giving you a

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Speaker 1: busy signal, pick up the phone and call in the

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Speaker 1: garage doors are open, but I am here to take

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Speaker 1: your calls at eight five five six and now he

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Speaker 1: running or give me for I think I have sinned.

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Speaker 1: Actually help somebody enjoy their Volkswagen. Hello and welcome Ron

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Speaker 1: and any in the car doctor here at zero nine

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Speaker 1: zero zero. I'm sorry. I didn't mean to do it.

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Speaker 1: The problem was that, I'll tell you the story like this.

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Speaker 1: A fairly new customer came into the shop this week

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Speaker 1: with his later model Volkswagen g T I, and you know, listen,

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Speaker 1: everybody's got their own cup of tea, everybody's got their

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Speaker 1: whatever floats their boat. And I get that, and I'm

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Speaker 1: for that, you know. I if the world was run

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Speaker 1: my way, everybody'll be driving black fifty five Chevys with

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Speaker 1: open headers. But that's just me, and I realized that's

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Speaker 1: not for everyone. And Scott is really in love with

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Speaker 1: his Volkswagen g T I, but he's not happy with

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Speaker 1: the brakes. The brakes are there. It's not that the

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Speaker 1: brakes don't stop the car. Well, they don't look cool,

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Speaker 1: as he put it to me, and I kind of went, well,

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Speaker 1: I don't know brakes could look cool. I just figured

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Speaker 1: they had to stop the car like that was just

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Speaker 1: important enough. And he wants to look He wants that.

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Speaker 1: So they're not rusting because it doesn't drive it a lot.

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Speaker 1: Now I understand what he's talking about. So it was

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Speaker 1: a short conversation, but I think effective because I got

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Speaker 1: him to see the value and the perspective of putting

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Speaker 1: a set of coded calipers on, you know, and it's

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Speaker 1: funny because everything is timing. We had just had the

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Speaker 1: folks on from Cardoon. We talked to them about their

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Speaker 1: Ultra line of brake calipers and how you can get

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Speaker 1: their brake calipers powder code or they will powder coat

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Speaker 1: break calipers of your choice. And I took Scott out

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Speaker 1: to their website. I showed him the whole routine. I

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Speaker 1: actually showed him I have a sample of their calipers

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Speaker 1: in the shop and I walked them through it and

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Speaker 1: explained the value of and I said, look, they won't

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Speaker 1: rust and they're guaranteed and they'll do what they're supposed

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Speaker 1: to do. So I kept the Volkswagen on the road

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Speaker 1: this week. I'm not sure that's legitimate. They might drum

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Speaker 1: me out of the union, but um, in any event,

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Speaker 1: I just wanted to do a quick shout out and

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Speaker 1: tell you this story because I know Scott's out there

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Speaker 1: listening to and Scott, I told you this was gonna

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Speaker 1: make the radio show. You know, that's one of the

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Speaker 1: things when you're when you're the guy on radio and

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Speaker 1: then people see you locally. They go, you know, are

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Speaker 1: you gonna talk about this on radio? I don't know.

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Speaker 1: It depends how interesting it is, um And I thought

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Speaker 1: this was valid simply because, yeah, if breaks and how

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Speaker 1: they look are a concern to you, get out the car,

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Speaker 1: don't and take a look at their line of ultra

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Speaker 1: brake calipers and you'll see what they're doing powder coating wise,

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Speaker 1: and they're doing it to a very high standard and

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Speaker 1: a very high level. It's I'm definitely something worth looking at. Hello,

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Speaker 1: and welcome Rod and any of the car doctor. Eight

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Speaker 1: zero nine nine zero zero is the phone number here

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Speaker 1: to solve your question and uh, talk to you about

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Speaker 1: your automobile, whatever it might be. Keep in mind this

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Speaker 1: is an interview free hour. The phone lines are backed up.

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Speaker 1: I'm getting the high sign from Big Tony like you

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Speaker 1: better shove off and go. So shove off and go

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Speaker 1: we go. Let's get over and talk to Irving from

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Speaker 1: Spring Valley, New York, two thousand two, Chevy and Palette intermitting,

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Speaker 1: no start, just my cup of tea. Irving, Welcome to

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Speaker 1: the car Doctor, sir, Yes, sir, what's going on in

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Speaker 1: power about? Sometimes not every month, maybe every twice in

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Speaker 1: a month, and maybe it's kipped three or four months.

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Speaker 1: But you're getting the car, turning the key and nothing happens.

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Speaker 1: It is dead. You'll you'll jiggles to stick, You'll do this,

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Speaker 1: You'll turn a key again. Nothing, you just shut it off,

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Speaker 1: go out for a fifty minutes. Back in Magic, the

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Speaker 1: car starts. Okay. So my first question is when you

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Speaker 1: turn the key on, do you have dashlights? Uh? I

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Speaker 1: don't know. I've never really thought of it. Okay, So

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Speaker 1: the next time it happens, the first thing I want

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Speaker 1: you to look for is turn you know, you turn

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Speaker 1: the key on, you'll have dashlights, There'll be activity on

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Speaker 1: the dashboard, yeah, I think. Okay, so you've got dash lights,

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Speaker 1: but you've got no crank, no crank, no crank. Okay.

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Speaker 1: So then the next question I've got, or the next

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Speaker 1: thing I would want someone to do, is scan the

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Speaker 1: body module. What I'm looking for heres right, What I'm

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Speaker 1: looking for here is is a possible fault with the

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Speaker 1: pass lock system with the anti theft and I'd be

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Speaker 1: willing to bet we're gonna see something along the lines

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Speaker 1: of a six eight seven or sixteen eighties series fault

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Speaker 1: code in it, meaning the past lock sensor, the signal

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Speaker 1: out of the ignition switch isn't being received by the

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Speaker 1: body module, allowing the vehicle to crank and going to enable.

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Speaker 1: Sometimes right, well, there you go. We're we're you've got

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Speaker 1: an anti theft event going on here irving, and there's

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Speaker 1: ways to repair it. There are also ways that a

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Speaker 1: mechanic can bypass it. If you're not worried about somebody

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Speaker 1: stealing the twelve year old and palate with a hundred

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Speaker 1: thousand miles, you know there are there are methods that

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Speaker 1: can be done. What's very common and what you may

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Speaker 1: want to try the next time it occurs, is does

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Speaker 1: the car have tilt wheel? Okay, the next time it happens,

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Speaker 1: leave the key in the opposition. It won't matter. Take

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Speaker 1: the tilt, pull the lever and rock the wheel up

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Speaker 1: and down. Waking up wake wake it up a little bit.

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Speaker 1: If we've got a poor connection at the harness, if

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Speaker 1: we've got a wire that's rubbing and possibly grounding, if

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Speaker 1: we've got a connection issue. Doing that, I mean, don't

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Speaker 1: break anything, but just wake it up enough, like you're gonna,

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Speaker 1: you know, give somebody a notch to wake him up

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Speaker 1: out of bed and see if the mechanics run the

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Speaker 1: uh the arm park drive park drive. Yeah, you know,

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Speaker 1: he's the same ideas right church, wrong pew, alright, he's close,

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Speaker 1: but no cigar. But I'd be willing to bet this

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Speaker 1: is an anti theft event and then we can kind

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Speaker 1: of follow it down. I just went through this on

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Speaker 1: a customer's Buick, same same generation and oh four Buick

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Speaker 1: Century and we ended up putting a bypass resistor down

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Speaker 1: on the base of the column er. I told him

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Speaker 1: how to do it because he's a handy guy, and uh,

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Speaker 1: um he can. He does computer repair and and washing

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Speaker 1: machines and everything else under the sun. And I said, listen, uh,

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Speaker 1: there's no reason you have to pay me to do this.

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Speaker 1: Just just find a resist or check the resistance of

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Speaker 1: the value at the key, and um, you know, put

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Speaker 1: a bypass resistant in a way you go. And from

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Speaker 1: my understand, you're very welcome, sir. Good luck to you, Irvan.

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Speaker 1: Let's get on over and talk to Bill Bent and

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Speaker 1: Maine and a ninet Grandamn and an intermittent three or

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Speaker 1: two boy. Today's intermittent day here on the car doctor Bill, welcome, sir,

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Speaker 1: What can I do? How you doing This is about

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Speaker 1: about a two year old problem. I've replaced for swapped

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Speaker 1: with known good parts the coil, module, plug, and injector

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Speaker 1: all right now, still getting a flashing check engine. It

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Speaker 1: seems only to be on acceleration, but not always. And

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Speaker 1: I'm just wonder if it's possibly a seven extra X.

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Speaker 1: It could be, but before you know it not that.

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Speaker 1: If it's a three oh two bill, I wouldn't see

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Speaker 1: I wouldn't see a rationale for that or the logic

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Speaker 1: for that, how that would work. That's what I can't

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Speaker 1: figure out why it's only affecting one cylinder. So in

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Speaker 1: this past two years, I've had two P three hundreds. Okay,

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Speaker 1: well let me well, because it's seeing a random misfire.

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Speaker 1: But and and that could make the argument for a

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Speaker 1: crank censor. But before we do that, let me just

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Speaker 1: ask you a couple of questions. When you you know,

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Speaker 1: when you swapped ignition around and injectors, did you move

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Speaker 1: injectors and it always came back to two. Now I

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Speaker 1: resually put a new coil in it, Okay, so it

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Speaker 1: just seemed to take careful little bit and that didn't

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Speaker 1: do it. And I had a I had a module

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Speaker 1: and coil packed from a car that I had worked

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Speaker 1: on previously, and I knew what was good and swapped

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Speaker 1: that marked a little while worse for a couple two

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Speaker 1: or three weeks. My wife's driven the car all week,

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Speaker 1: no problems. Um, so it seems to be an acceleration problem.

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Speaker 1: Have you? Have you replaced the injector or swapped the injector.

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Speaker 1: I replaced the injector twice with the factory rebuilts for giggles.

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Speaker 1: Have you when the problem happens, or as reasonably close

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Speaker 1: as you can get to it. What I'm curious to

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Speaker 1: know is I wonder what the resistance value reading would

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Speaker 1: be on all six injectors vehicle warm shut off sitting

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Speaker 1: there in the in the bay, Um to see if

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Speaker 1: if we've got an injected it's difficult to get to m.

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Speaker 1: Either that or you've got to find a test point

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Speaker 1: at the PCM and make it up there. Um. I

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Speaker 1: think you probably an injector driver in the E C M.

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Speaker 1: Well a harmonic balancer with a broken rubber. Yeah, but

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Speaker 1: why would it be a three or two after two years?

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Speaker 1: By now? The by now the rubbers should have deteriorated

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Speaker 1: enough and you would think it would have changed or

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Speaker 1: modified itself. Now, High mileage car, Jeff or Bill, I'm sorry,

185
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Speaker 1: High mileage car. You know you wonder about a sticky

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Speaker 1: valve train, and I have seen that. I have seen

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Speaker 1: valves that are tight, and they get tighter as the

188
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Speaker 1: vehicle gets warmer, and they do create issue and possibly

189
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Speaker 1: carbon deposits if there's any sort of oil consumption. Are

190
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Speaker 1: you using any oil in this vehicle? No? I just

191
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Speaker 1: put head gasses on it, probably twenty miles ago. Did

192
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Speaker 1: the problem happen since then? Yes, when you had the

193
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Speaker 1: heads off, and even though you're gonna tell me you

194
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Speaker 1: solve the coolant leak, when you had the heads off,

195
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Speaker 1: did you have them crack checked? No, the plugs dry? Okay?

196
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Speaker 1: Are you using any coolant? Okay? Um, I'm gonna go

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Speaker 1: back to have you taken that bad that's so called

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Speaker 1: bad injector that you pulled out of number two and

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Speaker 1: moved it somewhere else. Why don't we do that just

200
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Speaker 1: just just for the just for the conversation, just to

201
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Speaker 1: get it out of the picture, you know, because there's

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Speaker 1: no rule that says that that new injector you put

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Speaker 1: into that new reman you put in as good. We

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Speaker 1: all know what news stands for. That's what I thought.

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Speaker 1: At first. I got another one. I'm stored. I was

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Speaker 1: a mechanic and I get laid off and now I'm

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Speaker 1: working as in a part store in Central Main. I mean,

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Speaker 1: the argument, the argument could be made here is if

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Speaker 1: you've changed let's let's make some assumptions. And we both

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Speaker 1: know why that's dangerous. All right. If you've changed all

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Speaker 1: the ignition, if you've changed the fuel and you've still

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Speaker 1: got the problem. Are you either down to a PCM

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Speaker 1: or a mechanical issue in the engine. Which which end

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Speaker 1: do you want to attack first? Yeah? Because in between

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Speaker 1: it runs fine. I do. I do have a three

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Speaker 1: or four your truggle in it, which I'm aware of that. Yeah,

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Speaker 1: that's what That's what makes it a Pontiac of that vintage.

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Speaker 1: That's that's kind. I'm also understanding the cam shaft on

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Speaker 1: that was built with the lobes on it. But if

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Speaker 1: that was the case that one of them slipped, I

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Speaker 1: wouldn't I would be constantly bad. This is what that

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Speaker 1: is why I can't figure out right And if it was,

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Speaker 1: believe me, if it's a two year problem, if it's

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Speaker 1: a two year problem. At this point in time, something

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Speaker 1: else would have rattled itself apart. Alright, I'm kind of

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Speaker 1: lading towards the river. The only thing I would tell

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Speaker 1: you to do is, I wonder if the I'm going

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Speaker 1: back and thinking about what you said about the balancer,

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Speaker 1: if the balancer moved and then locked up again. I

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Speaker 1: wonder if I wonder if we could be off just enough.

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Speaker 1: I wonder where it indexes off, where it considers top.

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Speaker 1: Does it start the firing order onto No, it's gonna

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Speaker 1: start it on one. But I wonder if the cylinder

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Speaker 1: number two has any role in inject or trigger and

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Speaker 1: somehow modifying one of the firing orders or the firing

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Speaker 1: order and possibly causing that. Right, What's what's going to

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Speaker 1: do that? Then I'll tell you what. Bill, Sit tight,

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Speaker 1: we're up against the clock. Let me come back to this.

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Speaker 1: I don't want to just rush through this, but I

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Speaker 1: want to give you some more information. I'm run on

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Speaker 1: any of the car doctor. We are back right after this, Well,

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Speaker 1: welcome back. Aren't any of the car doctor rolling along?

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Speaker 1: At eight zero nine zero zero? We've got Bill on

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Speaker 1: the phone from Maine. We're having a conversation about his

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Speaker 1: ninety grand damn and a intermittent P zero three oh

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Speaker 1: two misfire problem. Bill, you're still there, um, let me

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Speaker 1: ask you this question real quick. To answer your question

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Speaker 1: before the call, I'll do it like this. The four

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Speaker 1: times crank signal is used below PM to help improve

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Speaker 1: idle idle quality and and tell the computer where where

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Speaker 1: the crank is in terms of you know position. The

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Speaker 1: three times signal is used throughout. Now, if there were

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Speaker 1: an issue there, you would be most likely to set

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Speaker 1: a P zero three thirty six crank position fault or

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Speaker 1: when related to the three time sensor. That being said, Well,

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Speaker 1: that being said, one of the things we have and

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Speaker 1: addressed is have you looked at mode six with this car? Okay?

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Speaker 1: How do we know there isn't another cylinder misfiring and

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Speaker 1: the three oh two is the only one that's really

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Speaker 1: strong enough to cause the fault? Well, about a year

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Speaker 1: ago after I replaced the the number two cylinder injector,

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Speaker 1: UH day or two later, I had no three or

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Speaker 1: four Okay, so I replaced that one, and now I

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Speaker 1: still got a three oh two. So I pulled that

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Speaker 1: one outside of back to the fact of and got

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Speaker 1: another uh second one for for the second cylinder, right,

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Speaker 1: But have you looked at so you've swamped a bunch

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Speaker 1: of parts. I'm just thinking trying to come back to square.

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Speaker 1: Have you looked at anything and analyzed any data other

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Speaker 1: than Okay, I've got a misfire. Let me change this part.

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Speaker 1: I've got a misfire. Let me change that part. Um.

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Speaker 1: Do you have the ability to look at mode six?

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Speaker 1: I not? No, not right now? No. I did at

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Speaker 1: the time. I look the misfire counters right, history misfire counters,

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Speaker 1: and it was just one or two solinds two and

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Speaker 1: four at a time. I haven't had any problems before

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Speaker 1: since that one. Time has always been if it and again,

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Speaker 1: I'm just trying to strike this and limit this. Is

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Speaker 1: this really only cylinder too? If this is really only

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Speaker 1: cylinder too, then you're gonna have to either scope the

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Speaker 1: injector driver and compare it to one of the others

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Speaker 1: that you know are good or not causing a problem.

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Speaker 1: And the only way you're gonna know if they're really

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Speaker 1: not potentially causing a problem is to know there's no

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Speaker 1: other misfire, so you can't have to go look at

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Speaker 1: mo sex anyway, all right, Or if the injector driver

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Speaker 1: is okay, and it's pulling the ground cleanly. And by

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Speaker 1: that I mean it can be pulling it, pulling the

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Speaker 1: pulling the in turning the injector on, and pulling the

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Speaker 1: signal low. But it may not be pulling at the

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Speaker 1: ground all the way, and that can cause a misfire

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Speaker 1: and it stumble, particularly at high speed. Okay, So you

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Speaker 1: know that's something that's going to require a little bit

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Speaker 1: of scope work, and then after that you're down to

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Speaker 1: it's a problem in the cylinder mechanically with the engine.

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Speaker 1: I'd probably start by taking a real hard look at

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Speaker 1: mode six. Is this the only cylinder that's got misfires

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Speaker 1: reported on it? Approaching anything of value, of anything of

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Speaker 1: consequence that they're gonna make a misfire. That's the way

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Speaker 1: I approached this, all right, that's what I have to

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Speaker 1: that is the only cylinder. And then mechanically, said in

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Speaker 1: between the misfire events right to me rules out the

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Speaker 1: mechanical problem. Yeah, you know, it's rare when you see

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Speaker 1: a mechanical Although I'll tell you what. We just had

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Speaker 1: a customer real quick and then I gotta go. We

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Speaker 1: just had a customer this past week she's got a

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Speaker 1: late model Dodge. Um, it's still under warranty and five

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Speaker 1: thousand miles ago that uh, I think two cylinders on

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Speaker 1: the left bank stuck intake valves and she had it

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Speaker 1: back to the deal and they took it apart and

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Speaker 1: they supposedly did whatever and you know, unstuck the valves.

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Speaker 1: It was setting misfire problems and sticky valve and she

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Speaker 1: just had the problem repeat two weeks ago. And it's

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Speaker 1: an intermittent. Yeah, it's didn't come apart, right, Yeah, it's

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Speaker 1: you know, it's an intermittent. So you know, you can't

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Speaker 1: rule it out. And again, this is not an easy

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Speaker 1: code to solve, but I'm just trying to think beyond

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Speaker 1: the let's try this, let's change this, let's change that.

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Speaker 1: Let's start to look at some of the things we

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Speaker 1: haven't looked at and try and get some answers as

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Speaker 1: far as numbers are concerned. So I didn't have the

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Speaker 1: counter miss far accountable one too, right, and and you're

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Speaker 1: very well good. Yeah, let's let's see what Mode six

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Speaker 1: is telling us and go from there. All right, I'll

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Speaker 1: get us, I'll get us cancel and now and we'll

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Speaker 1: check that out. I appreciate your help. You're welcome, Bill,

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Speaker 1: good luck, and I'm here. If you need me, send

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Speaker 1: me an email. Ron at Car Doctor Show dot com. Alright, sir, alright,

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Speaker 1: very good, You're very welcome, real quick reply. You know

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Speaker 1: this is funny. The close of the last hour, if

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Speaker 1: you were around for that, I was talking about someone

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Speaker 1: had sent an email about a two thousand Honda accord

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Speaker 1: and the problem we were having with a P three

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Speaker 1: teen eight one as far as a fault inside the distributor,

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Speaker 1: and my suggestion was to take a look at the alternator,

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Speaker 1: possible diode failure, a C current leakage and things like that.

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Speaker 1: Here's an email from a listener who's out there listening

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Speaker 1: right now in Kansas, and they said, Ron, you're right

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Speaker 1: on the money. We had the exact problem on our Honda.

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Speaker 1: The only issue we had was finding a good quality alternator.

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00:18:21,320 --> 00:18:23,520
Speaker 1: We ended up going through too and then I finally

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00:18:23,640 --> 00:18:26,760
Speaker 1: realized that I could get a dense alternator from my

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Speaker 1: local O'Reilly Oto parts A score one for the home team,

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Speaker 1: and um, we put a densil alternator on it and

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Speaker 1: it fixed it for us. We wanted to tell you

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Speaker 1: that we love the show thanks, keep up the good work.

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Speaker 1: Scott out in h Kansas. Look at that. Yeah, you

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Speaker 1: know what, den So, it does make a great alternator.

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Speaker 1: On mar In Any and the Car Doctor back right

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Speaker 1: after this welcome back, weren't the card Doctor marching on

351
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Speaker 1: down the road, by the way, just to visit this

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Speaker 1: Honda alternator issue one last time? The clock kind of

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Speaker 1: caught me short there yet, the listener had said, for

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Speaker 1: those of you just tuning in, we're talking about a

355
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Speaker 1: Honda with a failure in a camp sensor issue. We're

356
00:19:10,640 --> 00:19:13,800
Speaker 1: talking about alternator replacement to solve the false code because

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00:19:13,880 --> 00:19:17,520
Speaker 1: of a problem with diode failure. And um one of

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Speaker 1: the things I was the listener pointed out was they

359
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Speaker 1: finally put a dense ol alternator on and they were

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00:19:21,200 --> 00:19:23,720
Speaker 1: surprised to find out, Hey, Densil makes alternators. Yeah, you

361
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Speaker 1: know what, den So does not just make spark plugs.

362
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Speaker 1: You know, we've been talking about their dense ridi um

363
00:19:29,119 --> 00:19:30,720
Speaker 1: t t spark plugs here on the show for some

364
00:19:30,840 --> 00:19:33,160
Speaker 1: time now, and uh we we've talked to them, we've

365
00:19:33,200 --> 00:19:35,800
Speaker 1: interviewed them. Then So is not just a spark plug company.

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Speaker 1: Then So makes a lot of great auto parts, and

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Speaker 1: we use a lot of their stuff in the shop

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Speaker 1: and on everyday basis. Like I said to the gentleman

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Speaker 1: Um when we had the interview that day, I said,

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Speaker 1: you know, the only problem I have with you guys

371
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Speaker 1: is I can't get enough of your parts on some

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Speaker 1: days for all the cars I work on, because den

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Speaker 1: so you just put it on and it works. You

374
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Speaker 1: don't have to think about it. It's O E level

375
00:19:53,680 --> 00:19:56,920
Speaker 1: on so many vehicles today anyway. UM, just to clear

376
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Speaker 1: that up, but yeah, I'm not surprised that a densil

377
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Speaker 1: alternator was what solved the proble of them. Let's get

378
00:20:00,680 --> 00:20:03,320
Speaker 1: over and talk to Jeff Hawthorne, New Jersey problems with

379
00:20:03,600 --> 00:20:06,560
Speaker 1: a Town and Country and some break problems. Jeff, welcome

380
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Speaker 1: to the car doctor, Sir. How can I help? Yeah?

381
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Speaker 1: I Jeff, How are you doing good? How are you

382
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Speaker 1: You're good? Yeah? I We have a two thousand and

383
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Speaker 1: nine uh Town of Country, the Touring edition. I think

384
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Speaker 1: it was the twenty five anniversary of the Town and

385
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Speaker 1: Country and it's got twenty seven point seven thousand miles

386
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Speaker 1: on it. We've had this shimmy on when you hit

387
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Speaker 1: the brakes from about sixteen five, uh, just almost when

388
00:20:31,119 --> 00:20:32,880
Speaker 1: we got the car. We brought it back a couple

389
00:20:32,920 --> 00:20:34,640
Speaker 1: of times and they said, no, no, no, there's nothing

390
00:20:34,680 --> 00:20:40,320
Speaker 1: wrong with it. And the front, the front rotors an smooth,

391
00:20:40,400 --> 00:20:43,120
Speaker 1: with the back are kind of groofed. And we took

392
00:20:43,160 --> 00:20:45,399
Speaker 1: it in for it had a recoil on the uh

393
00:20:45,760 --> 00:20:49,879
Speaker 1: the phobic they call the ft the remote control and

394
00:20:49,920 --> 00:20:52,359
Speaker 1: they I asked him to check the brakes again, and

395
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Speaker 1: of course they said that the I'll just bring him in.

396
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Speaker 1: We can we can uh smooth up the erotors and

397
00:20:59,240 --> 00:21:03,240
Speaker 1: uh charge you six and you'll be all fixed. Well wait, wait, wait,

398
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Speaker 1: wait a minute. Women, if you've taken this in, did

399
00:21:06,600 --> 00:21:08,520
Speaker 1: you take this in and make the complaint while it

400
00:21:08,600 --> 00:21:11,440
Speaker 1: was under warrantin? Well, that's the fun. We didn't drive

401
00:21:11,560 --> 00:21:13,520
Speaker 1: we have other cards. We didn't drive it that much

402
00:21:13,560 --> 00:21:16,359
Speaker 1: of My wife had just been really driving it the

403
00:21:16,480 --> 00:21:20,320
Speaker 1: last maybe two years. And it's it's out of warrantine now,

404
00:21:20,480 --> 00:21:24,000
Speaker 1: so you know, it's a it's a bizarre mistake. We

405
00:21:24,000 --> 00:21:27,000
Speaker 1: should have we should have read from the getting really

406
00:21:27,240 --> 00:21:30,040
Speaker 1: hammered them. I went online and I spoke to this

407
00:21:30,359 --> 00:21:36,680
Speaker 1: uh Lemon doctor Lemon lawyer, and they basically said that

408
00:21:37,680 --> 00:21:40,200
Speaker 1: there was a problem with the there either the rotors

409
00:21:40,400 --> 00:21:43,119
Speaker 1: or the calipers are undersized for the weight of the vehicle,

410
00:21:43,720 --> 00:21:48,440
Speaker 1: and that's causing the problem of premature pad and rotor

411
00:21:48,520 --> 00:21:52,280
Speaker 1: wear out. Um, he said, because you're out of warranty.

412
00:21:52,400 --> 00:21:55,359
Speaker 1: You know, you could join a class action suit. But

413
00:21:55,560 --> 00:22:00,959
Speaker 1: that seems ridiculous. Uh, out of way that I can

414
00:22:01,160 --> 00:22:05,080
Speaker 1: give me. What would be the problem? I know I

415
00:22:05,119 --> 00:22:08,320
Speaker 1: could put on new rotors. Yeah, and and and and. Frankly,

416
00:22:08,560 --> 00:22:10,920
Speaker 1: I've run into this quite quite often. A matter of fact,

417
00:22:10,960 --> 00:22:12,920
Speaker 1: we just went through this about two weeks ago in

418
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Speaker 1: the shop where we had a two thousand eleven Chrysler

419
00:22:16,960 --> 00:22:19,840
Speaker 1: Town and Country come in and it had a break

420
00:22:19,880 --> 00:22:22,240
Speaker 1: pulse issue. I mean, you're you're you're sort of describing

421
00:22:22,280 --> 00:22:24,480
Speaker 1: what the customer said to me at the counter. Um,

422
00:22:24,640 --> 00:22:26,159
Speaker 1: it was a little bit of a higher mileage. It

423
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Speaker 1: was around forty two miles if I remember correctly, And

424
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Speaker 1: it was a shake in the seat of the pants,

425
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Speaker 1: a shake and the steering wheel. And I'm familiar with

426
00:22:36,640 --> 00:22:39,000
Speaker 1: this to the point that the only brake pads and

427
00:22:39,119 --> 00:22:42,399
Speaker 1: rotors that will put on that vehicle, that particular vehicle

428
00:22:42,640 --> 00:22:46,080
Speaker 1: are from Chrysler. And for the simple reason that Chrysler

429
00:22:46,160 --> 00:22:48,960
Speaker 1: has revamped all the pad part numbers and all the

430
00:22:49,119 --> 00:22:53,879
Speaker 1: rotor part numbers. And I am fairly certain from what

431
00:22:54,040 --> 00:22:56,400
Speaker 1: I'm seeing when parts show up that the brake pad

432
00:22:57,040 --> 00:23:00,760
Speaker 1: is a different compound and the rotor is a slightly

433
00:23:00,880 --> 00:23:04,520
Speaker 1: superior quality. I do not machine those rotors. I don't

434
00:23:04,560 --> 00:23:08,320
Speaker 1: machine rotors in general anymore anyway. Machining rotors is just

435
00:23:09,119 --> 00:23:11,800
Speaker 1: And the problem is on newer vehicles, anything in the

436
00:23:11,880 --> 00:23:14,840
Speaker 1: last fifteen years, there isn't enough metal there. There's barely

437
00:23:14,960 --> 00:23:17,320
Speaker 1: enough metal there to keep it straight new from the factory.

438
00:23:17,800 --> 00:23:21,639
Speaker 1: And now you're machine it and you're making it thinner,

439
00:23:21,840 --> 00:23:24,840
Speaker 1: and now you're putting more stress on it, and you know,

440
00:23:24,920 --> 00:23:26,840
Speaker 1: and then the other problem is, you know not to

441
00:23:26,920 --> 00:23:29,359
Speaker 1: say that this is always always rotors. We get a

442
00:23:29,400 --> 00:23:31,920
Speaker 1: break pulse complaint, I'll road test it, or Daniel road

443
00:23:31,960 --> 00:23:33,640
Speaker 1: test and we'll come back. Yeah, it's got the shake.

444
00:23:33,680 --> 00:23:36,040
Speaker 1: Here's where we feel it. You've got to dial indicate

445
00:23:36,119 --> 00:23:38,159
Speaker 1: the hub. You've got to make sure the hub is square.

446
00:23:38,200 --> 00:23:40,320
Speaker 1: You've got to make sure you don't have any issues there.

447
00:23:40,320 --> 00:23:42,400
Speaker 1: And then before you mount the new road or whatever

448
00:23:42,520 --> 00:23:44,760
Speaker 1: it is. And I see a lot of text making

449
00:23:44,800 --> 00:23:47,960
Speaker 1: this simple mistake that they won't clean the hub. There's

450
00:23:47,960 --> 00:23:50,080
Speaker 1: a little bit of surface russ there will always clean

451
00:23:50,160 --> 00:23:52,920
Speaker 1: the hub. That's always something you've got to do. And

452
00:23:53,400 --> 00:23:56,840
Speaker 1: we use a brake silicon grease and we'll just put

453
00:23:56,880 --> 00:23:58,520
Speaker 1: a smear of it on there and just let it

454
00:23:58,600 --> 00:24:01,160
Speaker 1: absorb into the metal, into the wars and that always

455
00:24:01,200 --> 00:24:03,480
Speaker 1: makes good you know, removal, and it also prevents RUSS

456
00:24:03,520 --> 00:24:07,440
Speaker 1: build up again now on this particular car. Yeah, and

457
00:24:07,560 --> 00:24:09,119
Speaker 1: you know what, it's not that the brakes are so

458
00:24:09,240 --> 00:24:12,240
Speaker 1: much under size, but the weight capacity, because you could

459
00:24:12,280 --> 00:24:15,000
Speaker 1: put six or seven people in this, depending upon how

460
00:24:15,080 --> 00:24:17,879
Speaker 1: many seats, and all of a sudden, the weight factor

461
00:24:18,000 --> 00:24:21,000
Speaker 1: comes into play and you take it on vacation, it's

462
00:24:21,040 --> 00:24:23,520
Speaker 1: a lot of weight. Um. I would tell you to

463
00:24:23,560 --> 00:24:25,800
Speaker 1: go back to the dealer, you know where you brought

464
00:24:25,840 --> 00:24:28,160
Speaker 1: it from, that's been servicing it, and you know, say, listen,

465
00:24:28,640 --> 00:24:31,639
Speaker 1: let's make a deal. All right. I'm not breaking your chops.

466
00:24:31,840 --> 00:24:33,840
Speaker 1: I'm coming to you guys. I'm trying to use you

467
00:24:33,920 --> 00:24:36,880
Speaker 1: guys as my service facility. All right, you're the guys

468
00:24:36,920 --> 00:24:38,800
Speaker 1: I have faith in. It's time to have that cup

469
00:24:38,880 --> 00:24:42,359
Speaker 1: of coffee conversation. What can you do for me? Replacing

470
00:24:42,440 --> 00:24:45,000
Speaker 1: the pads and rotors. I and this, these are the

471
00:24:45,040 --> 00:24:47,280
Speaker 1: words I want you to use. Jeff. I know you

472
00:24:47,400 --> 00:24:52,920
Speaker 1: guys have some customer consideration money from Chrysler, alright, because

473
00:24:52,960 --> 00:24:54,959
Speaker 1: they all do. They all have the ability to make

474
00:24:55,040 --> 00:24:58,199
Speaker 1: customers happy. It just depends on, you know, what kind

475
00:24:58,240 --> 00:25:00,680
Speaker 1: of mood they're in that day. I think, Um, you know,

476
00:25:01,080 --> 00:25:03,560
Speaker 1: I want you to give me some customer consideration and

477
00:25:03,600 --> 00:25:05,400
Speaker 1: I want you to prove to me why I'm gonna

478
00:25:05,440 --> 00:25:08,639
Speaker 1: buy another Chrysler from you in three years. And you

479
00:25:08,680 --> 00:25:10,760
Speaker 1: know what, let's take that approach. And if they tell you, hey, Jeff,

480
00:25:10,800 --> 00:25:12,280
Speaker 1: we can machine the rotors and it's gonna be six

481
00:25:12,320 --> 00:25:15,159
Speaker 1: hundred dollars, well you got your answer. Time to go by,

482
00:25:15,280 --> 00:25:19,120
Speaker 1: time to go buy a Ford. But you wouldn't recommend

483
00:25:19,160 --> 00:25:21,719
Speaker 1: going to Auto Zone and buying buying new rotors from them.

484
00:25:21,800 --> 00:25:26,040
Speaker 1: You you're saying that there's this Chrysler has done research

485
00:25:26,160 --> 00:25:31,320
Speaker 1: on this problem. My my experience has been that Chrysler's

486
00:25:31,359 --> 00:25:34,000
Speaker 1: got the best product for this vehicle available right now.

487
00:25:34,480 --> 00:25:36,760
Speaker 1: And as as far as Auto Zone and as far

488
00:25:36,840 --> 00:25:39,879
Speaker 1: as some of the other auto parts change, yeah, you know,

489
00:25:40,000 --> 00:25:42,359
Speaker 1: some of the other auto parts change make me nervous,

490
00:25:42,840 --> 00:25:44,880
Speaker 1: all right? If there was an O'Reilly ot to parts

491
00:25:44,920 --> 00:25:47,800
Speaker 1: around you, I'd have no problem sending you there. I

492
00:25:47,880 --> 00:25:49,959
Speaker 1: have great faith in their product. I think they make

493
00:25:50,040 --> 00:25:52,800
Speaker 1: a superior product, the ones that they private label, as

494
00:25:52,880 --> 00:25:55,920
Speaker 1: well as they've got national brands, some of these, you know,

495
00:25:56,119 --> 00:26:00,440
Speaker 1: the auto Zones, the Advances, Um, some of our house

496
00:26:00,560 --> 00:26:04,159
Speaker 1: brands just make me second guess what's really going on?

497
00:26:04,240 --> 00:26:06,200
Speaker 1: And I take those rotors out of the box, I

498
00:26:06,320 --> 00:26:08,600
Speaker 1: look at them and, um, you know, needless to say,

499
00:26:08,640 --> 00:26:11,440
Speaker 1: it's China, but I question what part of China. You know.

500
00:26:11,560 --> 00:26:13,680
Speaker 1: I've come to the conclusion there's a good China and

501
00:26:13,760 --> 00:26:16,400
Speaker 1: there's a bad China. And I'm not quite sure where

502
00:26:16,440 --> 00:26:18,080
Speaker 1: those two areas are, but I just hope that they

503
00:26:18,200 --> 00:26:25,639
Speaker 1: never meet. Advice would be to use the dialogue customers considerations, right,

504
00:26:25,720 --> 00:26:28,600
Speaker 1: what sort of right? What they can do to replace

505
00:26:28,680 --> 00:26:32,280
Speaker 1: the rotors in the in the say, listen, you know

506
00:26:33,320 --> 00:26:39,239
Speaker 1: one thing. It baffles me. Um. The front rotors are

507
00:26:39,400 --> 00:26:43,240
Speaker 1: perfectly smooth and shiny, and the real ones are are

508
00:26:43,400 --> 00:26:48,679
Speaker 1: all grooved like the pads of worn out but they

509
00:26:48,680 --> 00:26:51,080
Speaker 1: seem to when you when you press the emergency brake

510
00:26:51,760 --> 00:26:55,480
Speaker 1: just using the rear brakes the car, it stops. But

511
00:26:56,040 --> 00:26:59,600
Speaker 1: what what cause that premature wearing of the in the

512
00:27:00,040 --> 00:27:02,280
Speaker 1: the grooving of the of the rotors in the rear

513
00:27:02,480 --> 00:27:05,320
Speaker 1: compound of the material, or possibly the caliper slides are

514
00:27:05,359 --> 00:27:07,560
Speaker 1: frozen because the vehicle has been sitting. Maybe the brakes

515
00:27:07,600 --> 00:27:11,240
Speaker 1: are dragging. And if I'm not mistaken, the rear parking

516
00:27:11,280 --> 00:27:14,760
Speaker 1: break mechanism on that vehicle isn't the caliper. It's a

517
00:27:14,840 --> 00:27:18,639
Speaker 1: set of shoes inside the rotor, so one has one

518
00:27:18,760 --> 00:27:20,560
Speaker 1: may have nothing to do with the other. I'm almost

519
00:27:20,600 --> 00:27:23,359
Speaker 1: certain that's the set up they're using back there. So

520
00:27:23,960 --> 00:27:26,879
Speaker 1: you know again this is about you understand the car

521
00:27:27,000 --> 00:27:29,520
Speaker 1: is older. You understand it's out of warranty, all right,

522
00:27:29,600 --> 00:27:31,280
Speaker 1: so you are negligent in the fact that you didn't

523
00:27:31,359 --> 00:27:33,639
Speaker 1: drive it. But we both know, and this is you

524
00:27:33,800 --> 00:27:36,640
Speaker 1: talking to him. We both know this is a common problem.

525
00:27:36,960 --> 00:27:38,480
Speaker 1: What are you gonna do for me? I'm willing to

526
00:27:38,560 --> 00:27:41,360
Speaker 1: meet you halfway. Can you do this fifty fifty? Yeah,

527
00:27:41,359 --> 00:27:43,600
Speaker 1: I understand it'll cost me three d bucks. Can you

528
00:27:43,640 --> 00:27:45,320
Speaker 1: give me pads and rotors all the way around and

529
00:27:45,760 --> 00:27:47,600
Speaker 1: let Chrysland I'll be in three years from now to

530
00:27:47,680 --> 00:27:50,200
Speaker 1: buy my next vehicle. See what they say, hey, you

531
00:27:50,280 --> 00:27:52,720
Speaker 1: know what, if they tell you no, then you don't

532
00:27:52,720 --> 00:27:54,280
Speaker 1: want to buy a car from Chrysler because they don't

533
00:27:54,280 --> 00:27:56,640
Speaker 1: want to sell you one because a customer means nothing

534
00:27:56,680 --> 00:27:58,320
Speaker 1: to them. And I'm sorry, that's just the way it is.

535
00:27:58,720 --> 00:28:02,240
Speaker 1: My father's gone nineteen sixty eight, Jeff, I'll conclude the

536
00:28:02,280 --> 00:28:06,159
Speaker 1: conversation here. My father's gone since nineteen. As a little kid,

537
00:28:06,200 --> 00:28:08,440
Speaker 1: I remember sitting at the kitchen table him telling my

538
00:28:08,520 --> 00:28:10,639
Speaker 1: mother and he was in the carpet business in Englewood,

539
00:28:10,720 --> 00:28:13,800
Speaker 1: New Jersey, all right, and he would always say, there's

540
00:28:13,880 --> 00:28:16,280
Speaker 1: no such thing as a new customer. There's only a

541
00:28:16,359 --> 00:28:18,399
Speaker 1: customer that came into here from somebody else that was

542
00:28:18,520 --> 00:28:21,600
Speaker 1: really annoyed, that didn't get treated properly. And there's a

543
00:28:21,680 --> 00:28:24,800
Speaker 1: lot of truth in that, all right, sir. Yeah, well

544
00:28:24,880 --> 00:28:27,480
Speaker 1: that's good. You know we are We have a two

545
00:28:27,560 --> 00:28:31,440
Speaker 1: thousand and seven Cattle IU STS four wheel drive. And

546
00:28:31,520 --> 00:28:33,600
Speaker 1: this is the thing with GM, I mean, this is

547
00:28:33,760 --> 00:28:38,840
Speaker 1: the car with its beautiful car still warrantee and we

548
00:28:38,960 --> 00:28:43,000
Speaker 1: had a brake problem with I mean I brought it in,

549
00:28:43,680 --> 00:28:46,840
Speaker 1: uh it was still on and we had to pay

550
00:28:46,920 --> 00:28:48,680
Speaker 1: six in at all. And he said, oh, the brakes

551
00:28:48,720 --> 00:28:51,320
Speaker 1: aren't covered you all. And you know, Jeff, I understand that.

552
00:28:51,400 --> 00:28:54,800
Speaker 1: And that's again, do you want to sell me another car?

553
00:28:55,160 --> 00:28:57,959
Speaker 1: It's it's I gotta tell you. And that's a conversation

554
00:28:58,000 --> 00:28:59,760
Speaker 1: from other day because I'm up against the clock. There's

555
00:28:59,760 --> 00:29:01,280
Speaker 1: a lot of times when we do work at the

556
00:29:01,320 --> 00:29:03,800
Speaker 1: shop that really isn't the fault of us, Really isn't

557
00:29:03,800 --> 00:29:05,440
Speaker 1: the fault of the parts. Really isn't the fault of

558
00:29:05,480 --> 00:29:07,880
Speaker 1: the customer. You only get one chance to annoy somebody

559
00:29:07,920 --> 00:29:10,040
Speaker 1: and you never see him again. And that's the reality

560
00:29:10,120 --> 00:29:12,280
Speaker 1: and the truth of it all. Jeff, I appreciate the call.

561
00:29:12,320 --> 00:29:13,760
Speaker 1: I've got to go. The clock is gonna take me.

562
00:29:14,000 --> 00:29:15,800
Speaker 1: I'll be back right after this. I'm run any in

563
00:29:15,800 --> 00:29:45,480
Speaker 1: the car doctor. Hey, welcome back, Ny in the car doctor.

564
00:29:45,600 --> 00:29:47,920
Speaker 1: Let's real quick. Go over to Paul, East Meadow, Long

565
00:29:48,000 --> 00:29:51,440
Speaker 1: Island in the two thousand three Ford Mustang MAK one

566
00:29:51,480 --> 00:29:53,360
Speaker 1: of some problems with state inspection. Paul. Welcome to the

567
00:29:53,440 --> 00:29:55,840
Speaker 1: car doctor, sir, How can I help? Oh, thanks for

568
00:29:55,920 --> 00:29:59,320
Speaker 1: taking my call. Ron, you're welcome. Um. Yeah, I touched

569
00:29:59,400 --> 00:30:02,760
Speaker 1: it pursed the car like two weeks ago, and uh

570
00:30:03,160 --> 00:30:06,240
Speaker 1: and the dealership it's a fullard dealership and it's like,

571
00:30:06,560 --> 00:30:10,320
Speaker 1: um an hour away, and so I went to pick

572
00:30:10,400 --> 00:30:14,040
Speaker 1: up the car and do the final you know everything,

573
00:30:14,200 --> 00:30:17,120
Speaker 1: and uh, they went to inspect it. They ran into

574
00:30:17,160 --> 00:30:21,719
Speaker 1: the station there and they told me that they had

575
00:30:21,760 --> 00:30:25,440
Speaker 1: an R on there an emissions and they told me

576
00:30:25,560 --> 00:30:29,480
Speaker 1: that they disconnected the battery supposedly, and I got to

577
00:30:29,600 --> 00:30:33,680
Speaker 1: drive a hundred miles and then come back. So I

578
00:30:33,800 --> 00:30:36,360
Speaker 1: did that. A week later. I came back and they

579
00:30:36,560 --> 00:30:40,680
Speaker 1: took the car back into the inspection and it's got

580
00:30:40,760 --> 00:30:43,920
Speaker 1: the R on there, and uh, the guy and the guy,

581
00:30:44,120 --> 00:30:46,800
Speaker 1: the person who respected it comes out with some paperwork

582
00:30:47,400 --> 00:30:54,520
Speaker 1: and it says inspection cannot proceed because um emissions. So well,

583
00:30:54,600 --> 00:30:57,400
Speaker 1: let's let's back up a second, Paul, you bought this

584
00:30:57,520 --> 00:31:01,920
Speaker 1: as a used car. Correct. It's a three Mustang MAK one, right,

585
00:31:01,960 --> 00:31:06,520
Speaker 1: and you just bought this recently. Correct? Alright, Okay, so

586
00:31:06,920 --> 00:31:09,520
Speaker 1: let's go through the simple stuff. When you when you

587
00:31:09,680 --> 00:31:12,240
Speaker 1: turn the key on, do you have do you have

588
00:31:12,320 --> 00:31:14,960
Speaker 1: a check engine light and bulb check? When you turn

589
00:31:15,040 --> 00:31:17,040
Speaker 1: the key to the omposition, do you see a bulb

590
00:31:17,560 --> 00:31:20,480
Speaker 1: check engine light? Come on? Yes? Every all lights come

591
00:31:20,520 --> 00:31:23,480
Speaker 1: on here? Yeah? Okay? And I started all right, and

592
00:31:23,600 --> 00:31:25,480
Speaker 1: you do have a check engine light that comes on

593
00:31:25,600 --> 00:31:29,560
Speaker 1: in bulb check. That's very important. Okay, So then the

594
00:31:29,680 --> 00:31:32,720
Speaker 1: report they're handing you in New Jersey would be called

595
00:31:32,720 --> 00:31:35,960
Speaker 1: a v i R, a vehicle inspection report. I believe

596
00:31:36,040 --> 00:31:39,000
Speaker 1: they call it something similar in New York. What they're

597
00:31:39,040 --> 00:31:41,440
Speaker 1: handing you as a report that says the vehicle failed

598
00:31:41,480 --> 00:31:44,120
Speaker 1: for emissions. Does it say something along the lines of

599
00:31:44,680 --> 00:31:49,680
Speaker 1: monitors not ready or monitors incomplete? Okay? I wrote down

600
00:31:49,760 --> 00:31:57,400
Speaker 1: everything readys ready, monitor passed right, passed ready O two

601
00:31:57,560 --> 00:32:01,560
Speaker 1: heat sensor monitor pass which one is not ready? Uh?

602
00:32:02,280 --> 00:32:07,720
Speaker 1: Catalystic monitor not ready, evaporator system monitor not ready, exhaust

603
00:32:07,960 --> 00:32:13,280
Speaker 1: gas uh e g R not ready? Not ready. Okay,

604
00:32:13,360 --> 00:32:15,360
Speaker 1: let me ask you this. When you drove this around

605
00:32:15,440 --> 00:32:18,000
Speaker 1: for the week, right, did you ever get out on

606
00:32:18,080 --> 00:32:23,480
Speaker 1: the highway and do steady state for twenty minutes? Yes?

607
00:32:23,600 --> 00:32:25,640
Speaker 1: Because yes, the dealership is like an hour and a

608
00:32:25,680 --> 00:32:28,600
Speaker 1: half away, So yeah, I'm coming back and forth a

609
00:32:28,680 --> 00:32:33,480
Speaker 1: couple of times. So all right, after the problem with

610
00:32:33,640 --> 00:32:36,160
Speaker 1: this vehicle, and let me just ask one more question

611
00:32:36,240 --> 00:32:40,120
Speaker 1: before I give you a diagnosis. Is the dealership responsible

612
00:32:40,200 --> 00:32:43,520
Speaker 1: for inspection? Okay? Here's the thing I got back in

613
00:32:43,600 --> 00:32:46,000
Speaker 1: touch with him, because this guy who inspected the car

614
00:32:46,120 --> 00:32:49,880
Speaker 1: wanted me to go somewhere through the registry. UH certified

615
00:32:50,200 --> 00:32:54,880
Speaker 1: that people who deal with problems like this, and UH

616
00:32:55,520 --> 00:32:59,200
Speaker 1: they told me the other day to make an appointment

617
00:32:59,320 --> 00:33:02,480
Speaker 1: bring it back on with their technicians. Look at let's see,

618
00:33:02,520 --> 00:33:04,240
Speaker 1: I got a neighbors on the street. He plugged this

619
00:33:04,360 --> 00:33:09,400
Speaker 1: machine into the computer and he found nothing wrong. Everything. Well,

620
00:33:09,480 --> 00:33:11,320
Speaker 1: wait a minute, tell I'll tell you what. Paul. Let

621
00:33:11,400 --> 00:33:12,840
Speaker 1: me pull over and take a pause. I don't want

622
00:33:12,880 --> 00:33:14,720
Speaker 1: to rush this, but we're up against the clock. But

623
00:33:14,840 --> 00:33:17,360
Speaker 1: I've got about three minutes when I come back. Stay put,

624
00:33:17,480 --> 00:33:19,480
Speaker 1: I'm running any in the car. Doctor will return right

625
00:33:19,520 --> 00:33:23,400
Speaker 1: after this. No no, no, no, no, no no no no, no,

626
00:33:23,720 --> 00:33:45,200
Speaker 1: no no no. What this car is automatic, it's systematic,

627
00:33:46,840 --> 00:33:55,640
Speaker 1: it's hard, dramatic. What's breeze? Lightning? Welcome back? When the

628
00:33:55,960 --> 00:33:58,000
Speaker 1: car doctor wine and a down. Let's get back to Paul.

629
00:33:58,040 --> 00:33:59,880
Speaker 1: He smet a long island. Paul. Are you still there, sir,

630
00:34:01,360 --> 00:34:03,520
Speaker 1: so real quick before the clock takes us. My first

631
00:34:03,600 --> 00:34:05,320
Speaker 1: question is, and don't do it now, but go back

632
00:34:05,360 --> 00:34:08,080
Speaker 1: and look afterwards. Anywhere in the paperwork does it say

633
00:34:08,120 --> 00:34:11,279
Speaker 1: it's guaranteed for state inspection. You know, I understand you've

634
00:34:11,280 --> 00:34:12,719
Speaker 1: got a neighbor down the block and he's got a

635
00:34:12,719 --> 00:34:14,719
Speaker 1: scan to him. He can read it. And but you know,

636
00:34:14,880 --> 00:34:17,440
Speaker 1: if if if that says it's guaranteed for state inspection,

637
00:34:17,840 --> 00:34:22,440
Speaker 1: it's not your problem. And yeah, right, and if the

638
00:34:22,520 --> 00:34:26,239
Speaker 1: dealership says, well, it's not our problem anymore for whatever reason. Yeah,

639
00:34:26,320 --> 00:34:29,120
Speaker 1: I got it in writing, and New York has some

640
00:34:29,200 --> 00:34:31,880
Speaker 1: of the strictest order repair rules in the country. You

641
00:34:32,000 --> 00:34:36,720
Speaker 1: call Albany and let him know that you're you've been well, okay,

642
00:34:36,840 --> 00:34:40,680
Speaker 1: but well where's the vehicle? Okay, I'm sorry, I thought

643
00:34:40,760 --> 00:34:43,640
Speaker 1: this was Long Island. Okay, Um, same thing with mass though.

644
00:34:43,719 --> 00:34:46,200
Speaker 1: This is still an O b D two inspection, so

645
00:34:47,080 --> 00:34:49,000
Speaker 1: you know it's still if it says it in writing,

646
00:34:49,640 --> 00:34:52,319
Speaker 1: then you know, if it's in writing, that vehicle's got

647
00:34:52,400 --> 00:34:56,040
Speaker 1: a pass inspection. That's number one, number number two. If

648
00:34:56,120 --> 00:34:59,759
Speaker 1: the monitors are not running, then we then we've got

649
00:34:59,840 --> 00:35:02,760
Speaker 1: a find out why is there a fault code pending?

650
00:35:02,960 --> 00:35:05,000
Speaker 1: And you're gonna tell me that the neighbor that looked

651
00:35:05,000 --> 00:35:07,640
Speaker 1: with the scan tool finds nothing. We've got to start

652
00:35:07,719 --> 00:35:10,040
Speaker 1: to do. You want to google and start to read

653
00:35:10,080 --> 00:35:14,960
Speaker 1: about drive cycle O B D two drive cycle. All right,

654
00:35:16,400 --> 00:35:18,839
Speaker 1: And what what that's about, Paul, Is when you get

655
00:35:18,920 --> 00:35:20,920
Speaker 1: up in the morning, you go through a routine, right,

656
00:35:21,600 --> 00:35:23,960
Speaker 1: you shower, you shave, you potty, you do all your

657
00:35:24,040 --> 00:35:27,120
Speaker 1: normal stuff. Car does the same thing. Car goes through

658
00:35:27,200 --> 00:35:31,240
Speaker 1: its routine. They call it running monitors. It's it's patterns

659
00:35:31,280 --> 00:35:35,000
Speaker 1: of operation that allow the onboard computer to see is

660
00:35:35,080 --> 00:35:40,080
Speaker 1: the vehicle falling within a mission compliance? And at that point,

661
00:35:40,239 --> 00:35:43,919
Speaker 1: if something isn't in compliance, then that vehicle then gets

662
00:35:43,960 --> 00:35:48,040
Speaker 1: subjected to and sets a code. And that's where this

663
00:35:48,160 --> 00:35:51,799
Speaker 1: could possibly go. So first step guaranteed for inspection, yes

664
00:35:51,920 --> 00:35:54,640
Speaker 1: or no? And then let's look at monitors and can

665
00:35:54,719 --> 00:35:56,400
Speaker 1: we get them to run? And if not, why not?

666
00:35:56,760 --> 00:35:58,160
Speaker 1: And then call me back and let me know. We'll

667
00:35:58,160 --> 00:36:00,080
Speaker 1: go from there. Hey, real quick, shout out. We had

668
00:36:00,120 --> 00:36:02,319
Speaker 1: a special in the studio guest today. I want to say,

669
00:36:02,360 --> 00:36:03,879
Speaker 1: how do you do? And glad to have your board.

670
00:36:04,160 --> 00:36:07,000
Speaker 1: My best friend, forever Russell Kogi from Ramsey, New Jersey,

671
00:36:07,080 --> 00:36:08,960
Speaker 1: knows me way back when we were glad to have

672
00:36:09,040 --> 00:36:11,040
Speaker 1: him in studio today. And I'm not a ating in

673
00:36:11,040 --> 00:36:14,120
Speaker 1: the car doctor, reminding you mechanics aren't expensive. They're priceless,