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Speaker 1: Ron An Aium.

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Speaker 2: It's funny how we look at what it costs to

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Speaker 2: operate an automobile and we cringe when we hear, oh,

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Speaker 2: you need five hundred dollars, you need one thousand dollars,

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Speaker 2: you need two thousand dollars worth of repairs. But we

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Speaker 2: don't have the ability to go back. It seems Gee,

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Speaker 2: where was the last time I put any money in

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Speaker 2: this vehicle?

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Speaker 3: Honey? The way you do it money?

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Speaker 1: Phone the Car Doctor.

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Speaker 2: I've got one hundred and twenty thousand miles.

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Speaker 1: Transmits the fluids have ever been changed.

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Speaker 2: I've heard that sometimes it's better not to change, it's

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Speaker 2: just to let it.

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Speaker 1: Is that true?

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Speaker 4: You know?

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Speaker 2: I think the way to answer that question is when

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Speaker 2: do you want to find out the bad news?

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Speaker 1: Welcome to the radio home of ron Anium the Car Doctor.

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Speaker 1: Since nineteen ninety one, this is where car owners the

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Speaker 1: world overturned to for their definitive opinion on automotive repair.

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Speaker 1: If your mechanics giving you a busy signal, pick up

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Speaker 1: the phone and call in. The garage doors are open.

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Speaker 2: But I am here to take your call. At eighty

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Speaker 2: five ninety nine hundred and now he.

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Speaker 1: Running.

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Speaker 2: Welcome, Hey, did I ever talk to you about the

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Speaker 2: value of patients in order to repair. Boy, it sure

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Speaker 2: goes hand in hand in a lot more ways than

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Speaker 2: you can imagine. Hello, and welcome ronin Eny and the

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Speaker 2: Car Doctor here at the Helm. Call in on the

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Speaker 2: Car Doctor Hotline if you feel like it. You've got

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Speaker 2: a car question you want answered, I can answer it

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Speaker 2: for you. I can help solve your automotive dilemma, whatever

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Speaker 2: you've got going on. The phone number is eight five

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Speaker 2: five five six oh nine nine zero zero. That's the

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Speaker 2: toll free number to call into the Car Doctor's studio

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Speaker 2: A five five five six oh nine nine zero zero

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Speaker 2: and it's twenty four to seven. Just as a reminder

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Speaker 2: that number is there all the time. We've got it

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Speaker 2: set up on a message service. So if you happen

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Speaker 2: to be listening to this radio show when we're not

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Speaker 2: live on the air, this show emanates out of our

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Speaker 2: corporate studio Saturday afternoons two to four pm Eastern Time.

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Speaker 2: If you're happening to be listening when we're not live

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Speaker 2: out of studio, if you call eight five five five

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Speaker 2: six oh nine nine zero zero, leave a message. We've

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Speaker 2: got it set up with a message you can leave

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Speaker 2: a message fast Harry, my executive producer and number one

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Speaker 2: right hand man. Most days we'll give you a call

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Speaker 2: back and you'll have the thrill of talking to Harry

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Speaker 2: and then realize how much fun it is to really

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Speaker 2: talk to me. How is that, harriw Is that a

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Speaker 2: good shot? There? You go? That made Harry smile? So

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Speaker 2: his name's on radio. He likes that, folks, so play

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Speaker 2: up to Harriet. It kind of helps him with his therapy.

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Speaker 2: There's a lot of ways to find us on this

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Speaker 2: radio show outside of this radio show, and by that

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Speaker 2: I mean you can get out to cardoctorshow dot com.

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Speaker 2: You can get into TuneIn dot com, get over to iHeartRadio.

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Speaker 2: We can download podcasts of this radio show there and

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Speaker 2: also via the iTunes store. You can subscribe and either

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Speaker 2: place iHeart or iTunes and take the card Doctor with

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Speaker 2: you on the road and listen to this radio show

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Speaker 2: at your leisure if that's what you choose to do today.

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Speaker 2: By the way, we welcome WTBQ, Warwick, New York to

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Speaker 2: the ever growing family of Card Doctor affiliates and especial

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Speaker 2: how do you do in? Hello, and thank you to

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Speaker 2: the to Frank truat Taylor Staling and the entire WTBQ family,

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Speaker 2: and we thank you guys for carrying the card doctor

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Speaker 2: and helping us to spread the word of what it

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Speaker 2: is to do and how you properly take care of

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Speaker 2: your car. And we want to thank and welcome everybody

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Speaker 2: from Warwick, New York and the Orange County, New York

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Speaker 2: area as well. Cars are like three year olds in

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Speaker 2: the internet. I keep thinking to myself because sometimes the

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Speaker 2: argument and what you have to put up with is

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Speaker 2: a game of patience and frustration, and it's difficult at

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Speaker 2: best sometimes. Two thousand and four. Toyota Soquoya came into

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Speaker 2: the shop this past week and it was in for

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Speaker 2: simple stuff. It was an oil change and a brake

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Speaker 2: pulse and really not much more. And I rode tested

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Speaker 2: it and I realized that the brake pulse, like most

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Speaker 2: break pulses, our breake rotor related and because the steering

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Speaker 2: wheel shook, I explained to the customer and I had

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Speaker 2: the green light. Gee, it's got a break issue. It's

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Speaker 2: got a break pulse. Let's dial indicate the front hubs.

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Speaker 2: Make sure there's no front hub issue. Since we feel

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Speaker 2: it in the steering wheel, let's deal with front breaks first,

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Speaker 2: and then we can go and road test it again,

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Speaker 2: or take a look at the backs and see what

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Speaker 2: kind of shape the backs. A long story short is

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Speaker 2: that the rear roadors were okay, but the brake pads

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Speaker 2: themselves were down to the two millimeter mark, which is

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Speaker 2: the low side of low. So it was time to

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Speaker 2: do four wheel brakes. Front brakes were clear cut, pads

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Speaker 2: and rotors cleaned and lubed. Did my usual magic bang

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Speaker 2: zoom out the door that worked. The rear brakes, well,

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Speaker 2: not so much. It started out simple. It was pads

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Speaker 2: and rotors, and pads and rotors became the rust ridge

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Speaker 2: on the inside of the left rear brake. This was

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Speaker 2: a four disc vehicle. The parking brake mechanism on this

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Speaker 2: vehicle has a small set of brake shoes built inside

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Speaker 2: the brake rotor, so that when you step on the

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Speaker 2: brake pedal or pull up on the handle on a

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Speaker 2: car like this, it expands the shoes and expands out

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Speaker 2: the parking brake shoes, just like you would see on

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Speaker 2: a traditional front disc rear drum car back in the

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Speaker 2: olden days, and in this case, the rear rotor on

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Speaker 2: the left side had a rust ridge so big that

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Speaker 2: when I was able to finally get the road off,

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Speaker 2: the shoe snagged on the rust ridge and it popped

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Speaker 2: the hole down spring. So now we went from simple

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Speaker 2: front brakes to simple rear brakes to now I've got

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Speaker 2: to find a hole down spring. The clock is ticking,

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Speaker 2: it's late in the day already, the car's got to go,

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Speaker 2: and I've got parts issues because Toyota and they're infinite wisdom.

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Speaker 2: If you've ever done breaks drum brakes, the whole down

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Speaker 2: spring is usually held in place. It's a straight pin

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Speaker 2: with a spring and a clip to hold it in place. Well,

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Speaker 2: Toyota decided to make the pin into two right angles

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Speaker 2: because it had to get around something. Heaven forbid. They

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Speaker 2: actually make it simple, so too the pin was bent

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Speaker 2: at two right angles, had to come through the shoe

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Speaker 2: and had to catch the top of the clip, which

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Speaker 2: would have been easy to get to, except not only

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Speaker 2: did they bend the clip to make it difficult to

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Speaker 2: deal with, they also mounted the axle flans right on

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Speaker 2: top of the parking break assembly. So in order to

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Speaker 2: get to the clip that I really shouldn't have had

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Speaker 2: to play with anyway, because the brake roter should have

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Speaker 2: come off, but it didn't. And as my patience was

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Speaker 2: growing thin, I kept thinking about the three year old,

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Speaker 2: the Internet and trying to explain something to somebody, and

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Speaker 2: the value in not getting frustrated, and you just so

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Speaker 2: you find the new clip, which miraculously, our local parts

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Speaker 2: warehouse actually had the hardware kitten stock, which I was

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Speaker 2: kind of surprised at. I said, gee, everybody must go

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Speaker 2: through this, which kind of tells you something. For an

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Speaker 2: eleven year old vehicle, they actually have an obscure part.

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Speaker 2: And I said, gee, how am I going to get

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Speaker 2: to this? Because the axle flange is physically in the way.

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Speaker 2: Let me unbolt the axle. I looked at procedure, Yeah,

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Speaker 2: four bolts off, it comes no complicated, Yeah, they're right,

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Speaker 2: four bolts and the entire assembly now comes off because

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Speaker 2: the parking brake mechanism is attached to the axle bearing,

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Speaker 2: which comes out with the axle. So in order to

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Speaker 2: get the parking brake mechanism out from behind the axle,

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Speaker 2: you'd have to press the bearing off the axle place

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Speaker 2: to burying in the seal, put the parking brake assembly together,

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Speaker 2: pressed the whole mess back together and slide the axle

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Speaker 2: back into the housing. So simple became ridiculous. One problem

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Speaker 2: created five others. I ended up hanging a light and

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Speaker 2: having one of my guys hold the light and hang

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Speaker 2: a light in the right spot so I could actually

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Speaker 2: see what I was doing, because no matter how much

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Speaker 2: light you think you have, you're always working in the

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Speaker 2: dark on a job like this, And all the time

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Speaker 2: I just keep thinking, patients, patients, patients. And I took

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Speaker 2: a Hema stat, which is long, thin pair of pliers,

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Speaker 2: cut it, welded it, and made a tool to clip

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Speaker 2: it from behind so I could grab the pin, held

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Speaker 2: the pin in place, took another hema stat and welded

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Speaker 2: a washer to that so that as I pushed on it,

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Speaker 2: I had something to push and turn like two pairs

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Speaker 2: of thin fingers, and was able to click the whole

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Speaker 2: assembly back together and slide the axel back in, put

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Speaker 2: the four bolts on. Done eight minutes. Of course, it

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Speaker 2: took me two hours to get to that eight minute

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Speaker 2: segment because I had to make everything and figure out

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Speaker 2: how I was actually going to do it, and all

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Speaker 2: the time I keep thinking the simplest break repair just

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Speaker 2: isn't simple. Anymore. Bottom line, cars are really a lot

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Speaker 2: like life. And I say this all the time. Patience

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Speaker 2: is a virtue. Frustration will lead you nowhere, and you've

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Speaker 2: got to remain calm in the crisis because you've still

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Speaker 2: got a broken car in front of you, as much

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Speaker 2: as you may not want to. And as we kick

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Speaker 2: off this hour of the Car Doctor, I don't think

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Speaker 2: I could express it any better than to say the

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Speaker 2: importance of patients in the game of auto repair. Cars

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Speaker 2: really provide you more than just a way to make

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Speaker 2: a living. If you look at it from a zen perspective,

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Speaker 2: I guess you've got to pay attention to them, and

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Speaker 2: cars will show you how to live. They really will.

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Speaker 2: Hello and welcome ronin Ayan, the Car Doctor, here at

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Speaker 2: the Helm today at eight five five five six on

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Speaker 2: nine nine zeros. Here are here to take your calls

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Speaker 2: and ants, your questions. Whatever you've got going on, we

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Speaker 2: want to know about it. We want we want your

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Speaker 2: question here on the phone or email us Ron at

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Speaker 2: cardoctorshow dot com. But I am going to tell you

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Speaker 2: right up front, if you've got a question that I

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Speaker 2: think everyone's going to benefit from, I am going to

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Speaker 2: have fast Harry call you back or contact with via

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Speaker 2: email and say, hey, come on up on the show.

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Speaker 2: Let's talk about it on air, because if we do

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Speaker 2: it here on air, everyone across the country in our

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Speaker 2: eighty sum odd affiliates benefits from it. And that's really

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Speaker 2: what this show's about. We're trying to educate everybody so

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Speaker 2: that you enjoy your car. You don't fear going to

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Speaker 2: the mechanic or the repair shop or the dealership or

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Speaker 2: wherever it is that you take it and you learn

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Speaker 2: some communication skills or we can help you improve your

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Speaker 2: communication skills. And I've got to say that when we

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Speaker 2: interact with you here on air, I learn something each

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Speaker 2: and every time, and every time you do that, you

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Speaker 2: make me a better mechanic and a better radio talk

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Speaker 2: show host because I get more understanding, a deeper understanding

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Speaker 2: of what it is I need to brush up on

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Speaker 2: to help you solve your problems, both here on air

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Speaker 2: and in my own report airshop. So when the Car

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Speaker 2: Doctor returns, we're gonna kick open the garage doors eight

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Speaker 2: five five five six nine nine zero zero. Stay tuned.

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Speaker 2: We'll be back right after this.

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Speaker 5: Well done, kid.

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Speaker 2: He's a night and I an't feels something.

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Speaker 1: Right I'm so scared of kids, I phone of my chair.

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Speaker 5: I have my own law of marriage, and it's it

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Speaker 5: is more important to be happy than to be right. Now,

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Speaker 5: you may know that you're right. I mean, I'm always right.

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Speaker 5: When I'm a wife and I have an argument, I'm

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Speaker 5: always right. But being the clever fellow that I am,

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Speaker 5: I never try to prove to her that I'm right.

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Speaker 5: And she thinks then I'm a dummy because I'm always wrong.

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Speaker 5: But she loves me.

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Speaker 2: Well, I'll tell you everyone else thinks for a dummy too.

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Speaker 5: Let's see. I know, as long as I know that

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Speaker 5: I'm always right, I don't have to tell her that.

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Speaker 2: Hey, thanks for thank you, welcome back. We want to

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Speaker 2: thank w b u R and MPR Radio for allowing

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Speaker 2: us to air that clip. Obviously, this is a tribute

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Speaker 2: to the great Tom Alayatzi, one half of Click and Clack.

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Speaker 2: Tom recently passed away about two weeks ago, and we

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Speaker 2: just wanted to acknowledge that here on air. I had

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Speaker 2: spoken to Click and Clack about ten years ago, and

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Speaker 2: they weren't competitors on radio. They were just another repair

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Speaker 2: shop at a different location on the dial in my mind,

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Speaker 2: and I know they felt that way about me, and

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Speaker 2: it's sad to see. And we just wanted to acknowledge

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Speaker 2: Tom for all that he was and how much he

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Speaker 2: loved cars, And I just wanted to tell you a

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Speaker 2: real quick, funny story. It seems like there is a

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Speaker 2: connection between Click and Clack and Ron and Anie in

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Speaker 2: the Car Doctor, because wherever we go and myself and

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Speaker 2: the production crew, we talk about this and we laugh

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Speaker 2: about it all the time. Somebody finds out who we

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Speaker 2: are and what we do. The first question we get

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Speaker 2: is which one are you? Are you click or clack?

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Speaker 2: And for all the automotive talk shows on in America,

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Speaker 2: you know that exists. Nobody ever says anything about any

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Speaker 2: other one of them. It's always are you click or

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Speaker 2: are you clack? And I say I'm neither. You know,

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Speaker 2: I'm ronnin Anie in the Car Doctor, a completely different venue.

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Speaker 2: But you know, we just we just always kind of

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Speaker 2: got a chuckle out of that, and it was nice

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Speaker 2: to be in the shadow, if your will, of the

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Speaker 2: great Click and Clack. And we, you know, we appreciate

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Speaker 2: everything they've done on talk radio for automobiles and for

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Speaker 2: helping educate everybody with regard to their cars over these years,

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Speaker 2: and we want to just say pay tribute and we

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Speaker 2: dedicate today's show in the memory of Tom. So Tom,

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Speaker 2: wherever you are, we hope that you can see and

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Speaker 2: hear us. Let's get over to the phones. Let's go

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Speaker 2: over to Ron titting Falls, New Jersey, two thousand and eight.

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Speaker 2: Hun day, a launtra and some problems with a no start. Tom.

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Speaker 2: I'm sorry, Tom, Ron, Welcome to the car Doctor. How

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Speaker 2: can I help?

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Speaker 4: How are you doing right?

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Speaker 2: Okay?

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Speaker 4: Anyway, I guess the problem I'm having is I guess

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Speaker 4: about four days ago. I went out in the morning

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Speaker 4: to start the car, got in the car, started it cranking, crank,

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Speaker 4: never started a minute, minute and a half, didn't didn't

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Speaker 4: didn't you know, didn't hear any hits or you know,

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Speaker 4: firings or anything. Didn't smell any gas. I can for

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Speaker 4: you them. Might have been the fuel pump was bad,

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Speaker 4: and so I called the tow truck and the tow

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Speaker 4: truck operator came over and he opened the hood and

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Speaker 4: saw on it, and he tried cranking, and he did

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Speaker 4: it for another minute. All of a sudden it sputtered

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Speaker 4: and started up, was running fine, and I actually drove

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Speaker 4: it to the dealer. The dealer went in, did all

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Speaker 4: the you know the normal things, starter, battery, uh, the codes,

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Speaker 4: and saw nothing.

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Speaker 2: Okay, is this I'm sorry, is this a hundaid dealer?

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Speaker 4: Yes, okay, yes, okay, go ahead, basically and uh now

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Speaker 4: basically i'd say, I'm I mean, twenty five thirty starts

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Speaker 4: on it and never missed the beat.

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Speaker 2: Okay, So you know you're up against the wall a

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Speaker 2: little bit. So we've got to we've got to assume,

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Speaker 2: which is a dirty word, and we'll hypothesize a little bit.

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Speaker 2: As a rule, I don't see a lot of Hyundais

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Speaker 2: with fuel pump failures. And I definitely don't see a

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Speaker 2: lot of Hyundais. How many miles are on this car?

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Speaker 4: About one hundred and ten.

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Speaker 2: Yeah, it's it's a little early for a fuel pump,

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Speaker 2: even if it were. You know, fuel pumps today go

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Speaker 2: a buck and a half a buck eighty, depending upon

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Speaker 2: you know, what kind of shape, what kind of fuel,

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Speaker 2: how low you let the fuel run in the tank,

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Speaker 2: that type of thing.

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Speaker 4: Never, I never do that, right, And it's and it's.

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Speaker 2: An expensive guess what I can tell you that is common?

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Speaker 2: All right? If we if you said to me Hey, Ron,

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Speaker 2: what's the most common cause of a crank no start

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Speaker 2: in an eight O seven six Hundai a Lantra, that

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Speaker 2: vintage automobile. I would tell you they have a lot

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Speaker 2: of problems with the immobilizer system. Now, when they scanned

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Speaker 2: it for codes, do you know that they only look

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Speaker 2: at engine? Did they happen to go into anti theft?

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Speaker 2: Did you have this conversation or no?

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Speaker 4: I didn't get that much detail. In other words, I

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Speaker 4: did ask about the codes, and they did say there

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Speaker 4: were no codes and no pending codes.

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Speaker 2: Okay, you know. And the reason I asked is was

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Speaker 2: it a dealer? Is because it would change my answer slightly,

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Speaker 2: But even in the case of dealers depending upon who

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Speaker 2: did it. And I'm not knocking the tech that worked

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Speaker 2: on the car. I'm just saying my experience has been

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Speaker 2: the younger techts don't realize. They'll say to somebody, hey,

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Speaker 2: go scan it for codes. They'll look at engine fault codes.

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Speaker 2: They won't automatically look at and do what I call

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Speaker 2: a system scan, where you look at every module on

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Speaker 2: the vehicle for any possible faults. So, if this had

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Speaker 2: an immobilizer fault in it, and if the immobilize. Your

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Speaker 2: module is on the bus, but not in the PCM.

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Speaker 2: You may not see it unless you specifically go look

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Speaker 2: at the immobilizer module and find that fault. That's number one.

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Speaker 2: Number two good.

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Speaker 4: And now in terms of the immobilizer, basically you're saying

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Speaker 4: that it would actually crank, but wouldn't fire correct.

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Speaker 2: Correct. And the other thing that's been common is we've

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Speaker 2: seen occurrences where going in using the factory scan tool,

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Speaker 2: there's something called key teaching and password teaching. It's sort

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Speaker 2: of like your computer got stupid for a minute and

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Speaker 2: it didn't recognize the signal that was receiving from the

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Speaker 2: key and a mobilizer went into effect. It thought ron

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Speaker 2: wasn't trying to start the car. It thought somebody was

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Speaker 2: trying to steal it. Yes, so going in with the

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Speaker 2: factory scan tool and teaching it, teaching it, you know,

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Speaker 2: to learn that password again, that will possibly resolve it

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Speaker 2: for you. And I would the very least at least

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Speaker 2: go back and explain that to them. If it's applicable

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Speaker 2: to your vehicle, I would have them go through that routine.

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Speaker 2: And then you're just gonna have to be careful. You're

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Speaker 2: gonna have to watch the car. Of course, look around.

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Speaker 2: Is there any aftermarket wiring, after market alarm systems installed,

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Speaker 2: anything along that line, because all of this now comes

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Speaker 2: into play because we've got an older car with one

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Speaker 2: hundred thousand miles on it is something in the way

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Speaker 2: of wiring showing worse for wear. But get back to

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Speaker 2: the dealer and let them go through if it's applicable,

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Speaker 2: key teaching and password teaching to the mobilizer, and maybe

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Speaker 2: that'll solve the problem for you and hopefully it never

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Speaker 2: happens again. Let me shout if you need any more help. Ron,

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Speaker 2: Let's get over to Sandy, Lacrosse, Wisconsin, two thousand and seven,

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Speaker 2: Chevy of Veil, Sandy, how can I help you? Run

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Speaker 2: an any in the car? Doctor at your service?

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Speaker 3: Thank you for taking my car. On Halloween. I tried

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Speaker 3: starting my car. This only happened one day, and it

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Speaker 3: had been sitting up in the hill with a cold

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Speaker 3: wind blowing at it for about six days without being started.

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Speaker 3: And it turned over a couple times and then make

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Speaker 3: us sound like really loud, really high pitched, And then

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Speaker 3: I tried it about three times, and then I went

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Speaker 3: and called my son because I was supposed to meet

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Speaker 3: him somewhere and told him about the car, and then

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Speaker 3: he said, go and try it again for ten to

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Speaker 3: twelve times. I thought that would be hard on the starter,

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Speaker 3: but I took his advice and I finally did. After

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Speaker 3: about ten tries, I finally got it started right, and

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Speaker 3: then it was fine. After that, I mean, I was

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Speaker 3: afraid of it. I drove directly to where I was

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Speaker 3: going to meet him and left my car there, and

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Speaker 3: then I rode with him in a replaced for a

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Speaker 3: couple of days and real quickly I haven't had a

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Speaker 3: problem since. In the meantime, I called the dealer and

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Speaker 3: they said it would be between five and six hundred dollars.

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Speaker 2: Okay, I'll tell you what, Sandy, stay put. I'm gonna

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Speaker 2: have to come back and answer this one. I return.

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Speaker 2: I'm wanting ending in the car doctor. I'll be back

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Speaker 2: after this