1 00:00:00,080 --> 00:00:11,360 Speaker 1: He's another. Hello. Hi, my name is Steve Sherman. I'm 2 00:00:11,400 --> 00:00:13,600 Speaker 1: calling from your healthcare. I was looking to speak with 3 00:00:13,640 --> 00:00:18,239 Speaker 1: Mike's uh speaking. Hey Mike, how are you? According to 4 00:00:18,320 --> 00:00:20,239 Speaker 1: my records, you sent an email and you had some 5 00:00:20,320 --> 00:00:23,040 Speaker 1: questions about the health plan you just signed up for. Yeah, 6 00:00:23,040 --> 00:00:27,600 Speaker 1: I had a question about the deductible. It's obviously a 7 00:00:27,640 --> 00:00:31,120 Speaker 1: new plan, so I just wondered, like, for example, if 8 00:00:31,160 --> 00:00:34,880 Speaker 1: if I broke my legs or something and then I 9 00:00:34,920 --> 00:00:37,360 Speaker 1: see a doctor, how much like they had a pocket 10 00:00:37,400 --> 00:00:40,360 Speaker 1: I see nothing about the deductible. So I was concerned 11 00:00:40,400 --> 00:00:43,200 Speaker 1: about that. Okay, Well, I don't know if the doctors 12 00:00:43,400 --> 00:00:45,479 Speaker 1: on your plan cover that type of thing. You have 13 00:00:45,479 --> 00:00:47,400 Speaker 1: to look into that a little more. What do you mean, 14 00:00:47,440 --> 00:00:51,159 Speaker 1: like like they don't cover broken body parts? Well, I 15 00:00:51,159 --> 00:00:53,800 Speaker 1: mean I'm assuming broken bone. I mean I'm assuming they do. 16 00:00:53,880 --> 00:00:56,920 Speaker 1: It's just that you signed up for the VET plan. Yeah, 17 00:00:56,960 --> 00:00:58,920 Speaker 1: it's the plan I signed up for. I mean, I 18 00:00:59,520 --> 00:01:02,040 Speaker 1: don't know what you mean. So if you or any 19 00:01:02,040 --> 00:01:04,920 Speaker 1: member your family gets sick or breaks a bone, you 20 00:01:04,959 --> 00:01:08,920 Speaker 1: will be seen by an animal doctor. This is what Yes, 21 00:01:09,200 --> 00:01:12,160 Speaker 1: you signed up for the VET plan. Well, vet VET 22 00:01:12,520 --> 00:01:16,039 Speaker 1: like veteran of the Armed services. No, I think you're 23 00:01:16,120 --> 00:01:18,880 Speaker 1: mistake and you signed up for the VET plan and 24 00:01:18,959 --> 00:01:22,760 Speaker 1: that's short for veterinarian. Hold on a second, hold on, 25 00:01:23,160 --> 00:01:27,280 Speaker 1: you're saying human people are looked at by a veterinarian. 26 00:01:27,920 --> 00:01:29,880 Speaker 1: That's exactly what I'm saying. Yes, we've actually had a 27 00:01:29,880 --> 00:01:32,160 Speaker 1: lot of people very confused about that, but no, you 28 00:01:32,200 --> 00:01:35,400 Speaker 1: will be seeing veterinarians. It's a it's a cheap option. 29 00:01:35,560 --> 00:01:38,400 Speaker 1: And how how are you not spelling out the fact 30 00:01:38,400 --> 00:01:42,000 Speaker 1: that it's a veterinarian plan, like, well, I thought we 31 00:01:42,080 --> 00:01:45,160 Speaker 1: thought that was obvious, a VET plan. I mean, you're 32 00:01:45,160 --> 00:01:48,000 Speaker 1: talking healthcarets. It should have been one picture of an 33 00:01:48,040 --> 00:01:50,480 Speaker 1: animal on the page. What do you mean veteranarian? Well, 34 00:01:50,520 --> 00:01:53,720 Speaker 1: because our coverage, sign up for a veterinarian plan. Well 35 00:01:53,760 --> 00:01:57,240 Speaker 1: you did, and it's a lot cheaper. The procedures are 36 00:01:57,280 --> 00:01:59,000 Speaker 1: a bit different from time to time. But how is 37 00:01:59,040 --> 00:02:02,440 Speaker 1: that even legal? Well, the healthcare is basically overcrowded, so 38 00:02:02,480 --> 00:02:06,680 Speaker 1: they've moved some things over to the veterinarian Army. Well 39 00:02:06,720 --> 00:02:08,320 Speaker 1: you know, I don't I don't want it. I didn't 40 00:02:08,360 --> 00:02:11,400 Speaker 1: sign up for that. Okay, don't want that, gotcha? Well 41 00:02:11,400 --> 00:02:13,519 Speaker 1: we can change that for you. Wait, till next year 42 00:02:13,720 --> 00:02:18,120 Speaker 1: when the enrollment starts again next year, a whole year. 43 00:02:18,600 --> 00:02:21,720 Speaker 1: Are you kidding me? I Am not sending my family 44 00:02:21,800 --> 00:02:25,280 Speaker 1: and myself to a pet doctor. It's something happened for 45 00:02:25,320 --> 00:02:27,720 Speaker 1: a year. Well, and that's your choice. That's your choice. 46 00:02:27,720 --> 00:02:28,919 Speaker 1: But if you want to go to a human doctor, 47 00:02:28,919 --> 00:02:30,840 Speaker 1: you're gonna have to pay the full fee out of pocket. 48 00:02:31,000 --> 00:02:33,680 Speaker 1: We will cover your trips to the veterinarian. Now, tell 49 00:02:33,840 --> 00:02:36,120 Speaker 1: me this is not happening. Tell me this is not real. 50 00:02:36,400 --> 00:02:38,919 Speaker 1: This really isn't as bad as you think. Mike. Sure, Okay, 51 00:02:38,960 --> 00:02:40,959 Speaker 1: there might be some poop in the waiting room, and 52 00:02:41,000 --> 00:02:43,400 Speaker 1: the doctors take your temperature a bit differently at the 53 00:02:43,480 --> 00:02:47,760 Speaker 1: veterinary clinic, but they are all friendly. I don't even 54 00:02:47,800 --> 00:02:51,040 Speaker 1: know what to make of this. I'm I'm speechless, I'm livid, 55 00:02:51,080 --> 00:02:53,519 Speaker 1: and I'm speechless. Okay, real quick, while we're on this topic, 56 00:02:53,560 --> 00:02:55,680 Speaker 1: you're not planning on getting a vasectomy this year? Are you? 57 00:02:56,400 --> 00:02:59,440 Speaker 1: What the are you talking about? Well? I do want 58 00:02:59,440 --> 00:03:03,040 Speaker 1: to caution with your current health plan. Make sure you 59 00:03:03,160 --> 00:03:05,680 Speaker 1: do your due diligence and pick a good animal doctor, 60 00:03:05,720 --> 00:03:09,240 Speaker 1: because I've heard rumors of patients accidentally getting neutered. Because 61 00:03:09,280 --> 00:03:10,760 Speaker 1: you know they have a different I'm not going to 62 00:03:10,880 --> 00:03:14,200 Speaker 1: a pet doctor for any kind of operations. Okay, well 63 00:03:14,600 --> 00:03:16,120 Speaker 1: I'm not even doing it. Yeah, but if you were 64 00:03:16,120 --> 00:03:17,799 Speaker 1: going to go in for a vasectomy, I have no 65 00:03:17,919 --> 00:03:20,040 Speaker 1: you know, I'm not going in for a vasectomy. Okay, 66 00:03:20,080 --> 00:03:21,760 Speaker 1: I'm not going in for anything because I don't know 67 00:03:21,760 --> 00:03:23,480 Speaker 1: if you know much about vets, but they tend to 68 00:03:23,520 --> 00:03:26,760 Speaker 1: take the whole, all the kibble, if you know what 69 00:03:26,800 --> 00:03:28,560 Speaker 1: I mean. Are you not listening to me? I am 70 00:03:28,560 --> 00:03:31,960 Speaker 1: not going to a pet doctor for anything. You know. 71 00:03:31,960 --> 00:03:34,160 Speaker 1: I might be speaking out of turn here, but it 72 00:03:34,240 --> 00:03:37,040 Speaker 1: sounds like you might be suffering from distemperament, which is 73 00:03:37,280 --> 00:03:39,400 Speaker 1: a condition that a lot of animals, especially dogs, get 74 00:03:39,480 --> 00:03:42,240 Speaker 1: where you know, they're very moody, very angry. Not have 75 00:03:42,320 --> 00:03:46,520 Speaker 1: a disease of a of an animal. Okay, I did 76 00:03:46,560 --> 00:03:49,560 Speaker 1: not have a condition that animals have, well, but it 77 00:03:49,640 --> 00:03:51,680 Speaker 1: sounds to me like you could. Okay, look, I am 78 00:03:51,680 --> 00:03:54,680 Speaker 1: not speaking to you anymore. Okay, put me onto your supervisor, 79 00:03:54,760 --> 00:03:57,520 Speaker 1: because I've had it. This is a charade, This is 80 00:03:57,560 --> 00:04:01,040 Speaker 1: a shamp this is a lie. Okay, all of those things. 81 00:04:01,760 --> 00:04:03,920 Speaker 1: How you got this job? What you guys think you're 82 00:04:03,960 --> 00:04:05,600 Speaker 1: doing well? You're not going to get away with this 83 00:04:05,720 --> 00:04:08,440 Speaker 1: asor right now. I have to tell you all of 84 00:04:08,440 --> 00:04:11,280 Speaker 1: those things you used to describe this phone call a charade, 85 00:04:11,480 --> 00:04:15,400 Speaker 1: a scam, a lie, really a beautiful way of putting it. 86 00:04:15,400 --> 00:04:17,760 Speaker 1: It is all a charade, a scam, and a lie. 87 00:04:18,080 --> 00:04:20,440 Speaker 1: Do not be a smart ass. Do not give me 88 00:04:20,480 --> 00:04:22,479 Speaker 1: a supervisor right now. Well no, I'm just telling you 89 00:04:22,520 --> 00:04:24,039 Speaker 1: this is a prank phone call. But you said it 90 00:04:24,440 --> 00:04:28,599 Speaker 1: much more beautifully than that. What. Oh, this is actually 91 00:04:28,680 --> 00:04:30,800 Speaker 1: Jewbil from brook and Jewbil in the morning doing a 92 00:04:30,839 --> 00:04:33,160 Speaker 1: phone tap on you. Your friend Pete set you up. 93 00:04:33,720 --> 00:04:36,640 Speaker 1: This is what It's a prank phone call. Your buddy 94 00:04:36,720 --> 00:04:38,479 Speaker 1: told us that you just signed up for new healthcare 95 00:04:38,520 --> 00:04:41,040 Speaker 1: and wanted to mess with you. Oh my god, are 96 00:04:41,040 --> 00:04:43,920 Speaker 1: you kidding me? Yes, I am. Actually you don't have 97 00:04:43,960 --> 00:04:49,360 Speaker 1: to go see a veterinarian for your stuff. Oh man, 98 00:04:49,560 --> 00:04:51,880 Speaker 1: I was so I was freaked out. I don't know 99 00:04:51,920 --> 00:04:53,600 Speaker 1: why you'd be freaked out. They're so nice. Have you 100 00:04:53,600 --> 00:04:57,240 Speaker 1: ever been in there? No Ian on goal and the 101 00:04:57,279 --> 00:04:59,880 Speaker 1: way they take your temperature soothing, that's really the only 102 00:05:00,040 --> 00:05:02,880 Speaker 1: can you talk about it? You're sick? Oh yeah, maybe 103 00:05:02,920 --> 00:05:04,320 Speaker 1: I am. Maybe I should go to the vet want 104 00:05:04,320 --> 00:05:09,200 Speaker 1: to come and no thank you weak up every morning 105 00:05:09,200 --> 00:05:12,320 Speaker 1: with Jubal phone tabs weekday mornings on the twenties. Holy 106 00:05:12,800 --> 00:05:14,120 Speaker 1: Ruben ninety two point five