1 00:00:00,400 --> 00:00:07,480 Speaker 1: It's another Jubile phone frame Mornings. That's one. Hello. Hi, 2 00:00:07,560 --> 00:00:10,160 Speaker 1: can I speak to Scott please? This is a high Scott. 3 00:00:10,160 --> 00:00:13,640 Speaker 1: This is Alexis. I'm calling from delivery service. We have 4 00:00:13,840 --> 00:00:17,800 Speaker 1: your order on hold at customs. Oh okay, Yeah, I'm 5 00:00:17,800 --> 00:00:19,840 Speaker 1: glad you guys finally called. I'm trying to get in 6 00:00:19,840 --> 00:00:21,840 Speaker 1: touch with you for a while. Oh. I'm calling you 7 00:00:21,920 --> 00:00:24,280 Speaker 1: right now to see when you're planning on verifying your identity. 8 00:00:24,360 --> 00:00:27,920 Speaker 1: I've already verified my identity. Why am I not getting 9 00:00:27,920 --> 00:00:30,600 Speaker 1: my package? Wow? Well it's I mean, it's not my fault. 10 00:00:30,640 --> 00:00:32,400 Speaker 1: If you want my advice, I would just say get 11 00:00:32,440 --> 00:00:35,760 Speaker 1: over it. Get over it? Okay this yeah, get over 12 00:00:35,840 --> 00:00:38,400 Speaker 1: this is on you, not me. Okay. I've done everything 13 00:00:38,760 --> 00:00:41,000 Speaker 1: I've needed to do to get my package and it's 14 00:00:41,000 --> 00:00:44,040 Speaker 1: still not here. But I can't believe you told me 15 00:00:44,120 --> 00:00:45,839 Speaker 1: just to get over it. I need to talk to 16 00:00:45,840 --> 00:00:51,319 Speaker 1: your manager literally, get over it. Just not I'll get him. 17 00:00:51,360 --> 00:01:00,360 Speaker 1: Hold on. This is the England Division. How many I 18 00:01:00,440 --> 00:01:03,560 Speaker 1: help you? Yes, I was just talking to another one 19 00:01:03,560 --> 00:01:08,160 Speaker 1: of your employees and I was treated extremely rude. Okay, 20 00:01:08,200 --> 00:01:10,399 Speaker 1: she was extremely rude to me. Okay, could I have 21 00:01:10,480 --> 00:01:13,800 Speaker 1: your first name? Please? My name's Scott. Okay, I'm just 22 00:01:13,840 --> 00:01:23,040 Speaker 1: gonna type that out. What what the hell are you doing? 23 00:01:23,080 --> 00:01:26,760 Speaker 1: It's Scott Scott. Oh, okay, hold on, let me start again. 24 00:01:26,760 --> 00:01:32,360 Speaker 1: I think I spout her wrong. No, you know you 25 00:01:32,360 --> 00:01:34,479 Speaker 1: know what. I'm gonna put you on hold real quick. Okay, no, 26 00:01:34,480 --> 00:01:35,840 Speaker 1: no, no no, no, no, don't put me on hold. I 27 00:01:36,240 --> 00:01:41,040 Speaker 1: need to talk to someone. It's a great day over here. 28 00:01:41,080 --> 00:01:45,160 Speaker 1: It shipping. It's Pete Diekins, whom I having the pleasure 29 00:01:45,200 --> 00:01:48,960 Speaker 1: of speaking. Well, this is Scott. Hey, Scott, Pete. How 30 00:01:49,040 --> 00:01:51,520 Speaker 1: you doing? Were like a band? You do? Well? It's 31 00:01:51,560 --> 00:01:55,280 Speaker 1: the Scott Pete Brunettes. Are you a brunette? Because I'm 32 00:01:55,600 --> 00:01:58,360 Speaker 1: are you talking about? Look? Sorry about that calling about 33 00:01:58,400 --> 00:02:03,040 Speaker 1: my package? Okay, well, well I don't think that's a 34 00:02:03,080 --> 00:02:07,280 Speaker 1: probate speak to me about. Look, that's a shipping joke 35 00:02:07,360 --> 00:02:09,520 Speaker 1: for you. Hang on. I'm the manager. I don't deal 36 00:02:09,560 --> 00:02:11,200 Speaker 1: with the day to day package stuff, so I'll send 37 00:02:11,280 --> 00:02:13,880 Speaker 1: John over to someone else. Hang on, No, don't don't, no, 38 00:02:14,040 --> 00:02:18,040 Speaker 1: don't do that. Thanks for holding. This is Alexis. How 39 00:02:18,040 --> 00:02:23,440 Speaker 1: can I help you? What kind of company do you run? There? Okay, 40 00:02:23,760 --> 00:02:27,600 Speaker 1: excuse me, yes, you heard me. I know sometimes a 41 00:02:27,680 --> 00:02:30,840 Speaker 1: customer isn't always right, and I don't appreciate the attitude. 42 00:02:31,560 --> 00:02:34,280 Speaker 1: I didn't do anything to you on your line, on 43 00:02:34,440 --> 00:02:39,280 Speaker 1: your end. Okay, what's your name? Scott? Oh, Scott, this 44 00:02:39,480 --> 00:02:42,240 Speaker 1: is Alexis. And you gave me a bunch of attitude 45 00:02:42,560 --> 00:02:44,400 Speaker 1: and you know, no, you gave me a bunch of 46 00:02:44,440 --> 00:02:47,959 Speaker 1: at You gave me a bunch of attitude. No, look, no, 47 00:02:48,440 --> 00:02:56,960 Speaker 1: please holt No, this is the England division. I can 48 00:02:57,000 --> 00:02:59,840 Speaker 1: I get your first name? Please? No. I don't want 49 00:02:59,880 --> 00:03:01,560 Speaker 1: to talk to you. I want to talk to the 50 00:03:01,639 --> 00:03:03,799 Speaker 1: person in charge. Can I get your fascinating place and 51 00:03:03,840 --> 00:03:07,440 Speaker 1: then I can help you. It's Scott. Okay, I'm just 52 00:03:07,520 --> 00:03:12,600 Speaker 1: gonna spell that out before No, damn it. You gotta 53 00:03:12,680 --> 00:03:15,760 Speaker 1: have my package and I want it delivered today. Okay, 54 00:03:15,800 --> 00:03:19,480 Speaker 1: I think I'm okay. You don't put me on a hole. 55 00:03:24,040 --> 00:03:27,880 Speaker 1: The name's Pete. Pete, shut up, Pete, and let's listen 56 00:03:27,919 --> 00:03:30,120 Speaker 1: to me. Okay, I am at the end of my rope. 57 00:03:30,160 --> 00:03:33,080 Speaker 1: You're the manager. Yes, it sounds like you're very frustrated. 58 00:03:33,360 --> 00:03:35,880 Speaker 1: I am very frustrated. Do you know who you spoke 59 00:03:35,960 --> 00:03:38,120 Speaker 1: with originally? Because I don't have your information. I'm just 60 00:03:38,200 --> 00:03:40,400 Speaker 1: the manager here. So a woman named Alexis, and she 61 00:03:40,480 --> 00:03:43,040 Speaker 1: gave me a tough attitude. Owe me to get over it. 62 00:03:43,160 --> 00:03:44,520 Speaker 1: Oh well that's a shame. What would you like me 63 00:03:44,560 --> 00:03:47,720 Speaker 1: to do about it? You're her boss, you do something 64 00:03:47,760 --> 00:03:49,640 Speaker 1: about it. Okay, we'll have a conversation. But I gotta 65 00:03:49,640 --> 00:03:51,040 Speaker 1: get you to someone who get your package. I'm gonna 66 00:03:51,040 --> 00:03:54,480 Speaker 1: get some out. Okay, please hold don't. This is the 67 00:03:54,560 --> 00:03:59,160 Speaker 1: England Division. Oh. I swear to God, if you start 68 00:04:00,160 --> 00:04:04,880 Speaker 1: being one more damn time, I'm going to crawl through 69 00:04:04,920 --> 00:04:08,080 Speaker 1: this phone and break your fingers. Well we can't do 70 00:04:08,120 --> 00:04:13,800 Speaker 1: that because it bring phone call. He'd love to what Yeah? Wait? What? What? What? 71 00:04:14,240 --> 00:04:16,360 Speaker 1: This is the Jewel Show, This is Jewel, This is 72 00:04:16,400 --> 00:04:18,800 Speaker 1: alex Fresh, this is English Heaven. And your wife set 73 00:04:18,880 --> 00:04:23,120 Speaker 1: you up? Did yes? Your wife, Karen set you up. 74 00:04:23,200 --> 00:04:26,960 Speaker 1: My wife care. She said that it finally got passed 75 00:04:26,960 --> 00:04:28,839 Speaker 1: through customs and it should be delivered in a couple 76 00:04:28,839 --> 00:04:35,159 Speaker 1: of days. Oh thank god, that package. For three weeks 77 00:04:36,480 --> 00:04:39,920 Speaker 1: wake up every morning with jewil phone branks weekday mornings 78 00:04:40,040 --> 00:04:40,800 Speaker 1: on the twenties,