Speaker 1: What is that email from Facebook about your saved payment
Speaker 1: information really mean? Amazon has yet another new fee even
Speaker 1: for prime members. eBay embraces AI as a way to
Speaker 1: help you sell your stuff faster. Plus your tech questions answered.
Speaker 1: What's going on? I'm Rich Schamiro and this is Rich
Speaker 1: on Tech broadcasting live from Los Angeles, coast to coast.
Speaker 1: This is the show where I talk about the tech
Speaker 1: stuff I think you should know about, and it's the
Speaker 1: place where I answer your questions about technology. I believe
Speaker 1: that tech should be interesting, useful and fun. Phone lines
Speaker 1: are now open. Let me press the button here, there
Speaker 1: we go, triple A rich one oh one eight eight
Speaker 1: eight seven four to two, four to one zero one.
Speaker 1: If you have a burning tech question, Oh, that's the
Speaker 1: only thing. If that's the only burning thing, we answer here.
Speaker 1: If you have a burning tech question, give me a
Speaker 1: call triple a rich one oh one. Email is also open.
Speaker 1: Just go to rich on tech dot tv, hit the
Speaker 1: contact button and be sure to get your feedback in
Speaker 1: for the end of the show. Let me know what
Speaker 1: I do right, maybe let me know what I do wrong,
Speaker 1: or just comment on whatever you like. I'll get that
Speaker 1: in at the end of the show some great guests.
Speaker 1: This week, we're going to talk to the head of
Speaker 1: Uber Live in Sports to explain how Uber Eats is
Speaker 1: now at stadiums nationwide. Yes, you can order Uber Eats
Speaker 1: from your seat. I'll explain what that all means. Jen
Speaker 1: call Trid of Mozilla is going to talk about how
Speaker 1: our cars are spying on us. This is a big
Speaker 1: topic of conversation. This week. Mozilla Foundation came out with
Speaker 1: a big report about all the different ways our cars
Speaker 1: are watching everything we do. So Jen, we'll talk about that,
Speaker 1: and then later in the show, Julian Vargas, mobile access
Speaker 1: technology specialist will explain some of the latest ways that
Speaker 1: tech is helping the blind and low vision users. We
Speaker 1: got a lot lined up today. I'm back from Berlin.
Speaker 1: As you might imagine, I tried the mobile passport at
Speaker 1: the airport. I had to connect, thank you. I had
Speaker 1: to connect at Newark and let me tell you the
Speaker 1: line for the Okay, so I was very embarrassed. I
Speaker 1: was walking off the plane with a bunch of colleagues
Speaker 1: that were also at the show. I went to EFO Berlin,
Speaker 1: and so we all took the flight from Berlin to Newark,
Speaker 1: which you know I'm from New Jersey, so I have
Speaker 1: a fond appreciation of all things Jersey, and Newark is
Speaker 1: one of them. I've been to that airport many, many times,
Speaker 1: but this time I had to go through the passport
Speaker 1: control and so we're all getting off the plane. All
Speaker 1: the people I'm with peeled off into the what's it
Speaker 1: called Global what's it? Let's it's like TSA, but it's
Speaker 1: like for Global Global Entry. And they all go there
Speaker 1: and like, Rich, you don't have Global Entry. We thought
Speaker 1: you traveled a lot. And I was so embarrassed. It
Speaker 1: was like a total like diss like dude, what's your deal?
Speaker 1: And I was like, no, I never signed up for that.
Speaker 1: So they all go through Global Entry. It takes them
Speaker 1: about one second to exit the airport. I go in
Speaker 1: this line that is absolutely massive, and I'm not kidding.
Speaker 1: I had to change my flight twice while I was
Speaker 1: in that line because I missed my flight twice because
Speaker 1: of how long this line was. And my wife, of course,
Speaker 1: you know, she's on the text and I'm complaining to
Speaker 1: her and she's like, well, just tell someone, And of
Speaker 1: course I don't want to do that, because you know,
Speaker 1: I know that I'm gonna be publicly shamed if I
Speaker 1: try to say anything out loud. So sure enough, when
Speaker 1: I get close enough to the person with the red
Speaker 1: jacket on this says ask me for help, I say, hey,
Speaker 1: you know, I'm gonna miss my flight because of this line,
Speaker 1: like I already had to change my flight twice. And
Speaker 1: no joke, he says to me. He goes, everyone in
Speaker 1: this line has a connection and everyone's missing their flight,
Speaker 1: So you're you know, you're not special, buddy, And I
Speaker 1: was like, wow, what a nice welcome back to the US.
Speaker 1: Long story short, I did make it on my flight.
Speaker 1: It did take forever. It was fine. Thankfully Newark has
Speaker 1: a bunch of flights back to la like almost one
Speaker 1: every hour. But I will tell you my pro tip.
Speaker 1: So when I was changing my flight the first time,
Speaker 1: because my flight was actually delayed the first time, so
Speaker 1: I had to I couldn't do it from the app
Speaker 1: for some reason. So I called in and the person
Speaker 1: changed the flight. It was just fine. But then at
Speaker 1: the end before they hung up, I said, hey, real quick,
Speaker 1: before you go, can I get anything because my flight
Speaker 1: is delayed? Like can you give me like a credit
Speaker 1: or something, or you know, some sort of whatever, and
Speaker 1: she's like, oh, I can't, but you know, I'll submit
Speaker 1: something for you and they'll let you know within the
Speaker 1: next week. And I was like, okay, they kind of
Speaker 1: like just passed me off, right. Well, sure enough, when
Speaker 1: I landed, I had an email from the airline five
Speaker 1: hundred dollars credit. Amazing. I was so happy, and I said,
Speaker 1: you know what, all the a role of this day,
Speaker 1: all the stuff. I tell you this not to brag
Speaker 1: in the fact that I have five hundred dollars in
Speaker 1: my travel bank, but I tell you this because next time,
Speaker 1: just ask. Literally all I did was ask. I just
Speaker 1: said the magic words at the end, Hey, is there
Speaker 1: anything you can do for me? And it was literally
Speaker 1: as she was hanging up the phone when I asked that,
Speaker 1: so oh hold on and yes, sure, I'll put something
Speaker 1: in for you. Five hundred dollars for just asking a
Speaker 1: single question. So when in doubt, ask your airline what
Speaker 1: they can do for you. I don't know if there's
Speaker 1: like a law or a rule or any sort of
Speaker 1: whatever they have to do, but they did it and
Speaker 1: I was very happy. So anyway, that was nice. Let's see,
Speaker 1: National Star Trek Day was happening. This week, so I
Speaker 1: was participating. Paramount Plus sent me a little gift package
Speaker 1: with like the main thing was blue vodka. It's like
Speaker 1: a Now, if you're a Star Trek fan, you probably
Speaker 1: know the vodka. It is like what they used on
Speaker 1: the show, in the container they used on the show. Now,
Speaker 1: I never watched Star Trek, so I thought that this
Speaker 1: was a good entree. So last night, celebrating National Star
Speaker 1: Trek Day, I turned on the first episode from nineteen
Speaker 1: sixty six, fifty seven years old, and I gotta say
Speaker 1: I was. I was taken, Like I was into it immediately.
Speaker 1: It's futuristic, it's fun. It's stuff that like I kind
Speaker 1: of like like little gadgets and the way they do things.
Speaker 1: So I was digging it until we got to the
Speaker 1: aliens that I don't want spoiler alert from fifty seven
Speaker 1: years ago. I mean, come on, haven't watched it by now?
Speaker 1: I mean you still can. So that's the whole thing.
Speaker 1: You could stream the whole series on Paramount Plus. And
Speaker 1: so my kids were in the room, and you know,
Speaker 1: it was fine, but at some point my little one,
Speaker 1: I was like, okay, this maybe when the guy the
Speaker 1: alien's brain, like the veins as they were talking, started
Speaker 1: like pulsating in his brain. I was like, all right,
Speaker 1: maybe that's a little bit too much, even though it
Speaker 1: was very innocent. Anyway, So I will be watching more
Speaker 1: of Star Trek. I'm sure. I'm sure there are some
Speaker 1: of you that are Star Trek fans that are like, ray,
Speaker 1: how are you just watching this for the first time. Well,
Speaker 1: you know what happens. This is the gentle slide into
Speaker 1: the holidays and ultimately ces for me. The tech folks
Speaker 1: have called this Tectober, but we're gonna send this into
Speaker 1: Teptember for September because let me just give you a
Speaker 1: rundown of the events that are coming up in the
Speaker 1: next couple of weeks. Okay, you've got Apple on September twelfth,
Speaker 1: that's next week. They're calling this wonder lust iPhone fifteen models,
Speaker 1: the big change there usb C and also let's see
Speaker 1: what is it, it's USBC. Oh yeah, and one hundred
Speaker 1: dollars price increase perhaps and also the top of the
Speaker 1: line models are going to get better zoom. So Apple
Speaker 1: is going to consume the tech world for the next
Speaker 1: week or so with all of the headlines and all
Speaker 1: of the news, and you're gonna be wondering should I
Speaker 1: get the new phone. I mean, if you're one of
Speaker 1: those folks that just upgrades all the time, then you're
Speaker 1: just gonna want it no matter what. It's this magnetic
Speaker 1: draw of Cooper Tino to your wallet that just want
Speaker 1: to suck that money right out of your wallet. And
Speaker 1: it's fine. The new iPhones are always fun because they're new,
Speaker 1: they're exciting, and Apple has done a good thing with
Speaker 1: their ecosystem. September twentieth, then we've got Amazon. They are
Speaker 1: going to do a special let's see, what do they
Speaker 1: call it? A Device and Services event, And so that's
Speaker 1: where I mean they throw out a ton of stuff.
Speaker 1: We're talking new fire TVs, new echo speakers, new ring devices,
Speaker 1: new euro devices. I mean, Amazon has a ton of brands.
Speaker 1: So they'll be doing that on September twentieth, and they're
Speaker 1: actually doing it from their new HQ two. Do you
Speaker 1: remember the whole kind of like to do about this thing.
Speaker 1: They were going to open it like outside of New
Speaker 1: York and people literally like said no way, They protested,
Speaker 1: we don't watch you here, and so they went to
Speaker 1: Virginia and I guess they opened. They're opening HQ two there,
Speaker 1: so they're going to do that event from there. Then
Speaker 1: you've got Let's See Microsoft on September twenty first, and
Speaker 1: Microsoft is expected to unveil Let's See a special event
Speaker 1: on September twenty first in New York City, likely to
Speaker 1: announces new surface hardware, including the Go four, the laptop
Speaker 1: Studio four, and the Laptop Go three. I don't know
Speaker 1: what's happening with that little Surface duo thing. Remember that
Speaker 1: little phone they had that was kind of a foldy, flippy,
Speaker 1: openee thing. I don't know if they're coming out with
Speaker 1: the third edition of that, but that may be a surprise.
Speaker 1: But Microsoft always has a lot of surface People love
Speaker 1: the surface stuff, So that's happening. Then on September twenty seventh,
Speaker 1: Facebook Metaconnect. This is where they show off all of
Speaker 1: their VR stuff, and I think there's gonna be a
Speaker 1: little bit more of a emphasis on this one because
Speaker 1: of what Apple's doing with their VR. So you've got
Speaker 1: that happening up in San Francisco Menlo Park on September
Speaker 1: twenty seventh. Then we pingpong back over to New York City.
Speaker 1: Google October fourth, releasing the new Pixel eight phones and
Speaker 1: Google's really weird. They put their stuff out there before
Speaker 1: they even launch it. So if you go to the
Speaker 1: Google like Pixel website, they already have pictures of the
Speaker 1: Pixel eight in, the Pixel eight Pro and the new Watch.
Speaker 1: Why do they do that, I don't know. I guess
Speaker 1: they just figure, you know what, let's just be a
Speaker 1: little bit different. Then we've got one plus expected to
Speaker 1: do something with their one plus fold I think it's
Speaker 1: called the one plus Open. That's another foldable phone. Obviously
Speaker 1: a lot of there's a lot of emphasis on foldables
Speaker 1: these days. I've been using the Google Pixel Foldable and
Speaker 1: it's been quite fun to use, and I like that
Speaker 1: it's different than the phone that everyone else has. I
Speaker 1: mean everyone's got a Samsung or an iPhone. So when
Speaker 1: I have something different, it's like I hope that people
Speaker 1: take notice, but nobody really cares. I'll be honest. I've
Speaker 1: been carrying different phones around for ten years now, and
Speaker 1: I always like kind of make a big deal to
Speaker 1: open them in front of people. And like I was
Speaker 1: using the iPhone like a week before and when had it,
Speaker 1: nobody cared. I like had at my son's baseball game.
Speaker 1: I like it had the always on display. I put
Speaker 1: it on the bleachers, hoping someone would be like, WHOA,
Speaker 1: what's that? No one cared. Then you've got the Code
Speaker 1: conference in late September, which, by the way, I got
Speaker 1: an invite to for the first time ever. I've been
Speaker 1: wanting an invite to this forever and they finally invited me.
Speaker 1: Invite me? Is that a word? Invited me? And uh,
Speaker 1: I don't know. We'll see if I can go to that.
Speaker 1: And then finally after the holiday CS a little bit
Speaker 1: later this year January ninth through twelfth. So anyway, that's
Speaker 1: what's on my calendar. How about yours. That's what's happening
Speaker 1: with me. So needless to say, I've got a lot
Speaker 1: of stuff happening in the next couple of months and
Speaker 1: a lot to tell you about. All right, coming up,
Speaker 1: what does that email from Facebook about your saved payment
Speaker 1: information really mean? I'm gonna break that down explain what
Speaker 1: you need to know. But first I think I've talked enough.
Speaker 1: It is your turn. We're gonna have some of your
Speaker 1: calls coming up next at triple eight rich one oh one.
Speaker 1: That's eight eight eight seven four to two, four to
Speaker 1: one zero one. Give me a call if you have
Speaker 1: a question about technology. My name is rich Dmuro. You
Speaker 1: are listening to Rich on Tech. Welcome back to rich
Speaker 1: on Tech. Rich DeMuro here hanging out with you talking technology.
Speaker 1: Hope you're having a fantastic day. You can follow me
Speaker 1: on social media. I'm at rich on Tech. That's on Instagram, Facebook,
Speaker 1: x x x marks, the Twitter spot and threads, so
Speaker 1: lots of places to choose from. I'll be honest, most
Speaker 1: of the time, I'm hanging out on Instagram Stories. I
Speaker 1: just kind of like that the best. Let's go to UHH,
Speaker 1: phone lines open triple eight rich one O one eight
Speaker 1: eight eight seven four to two four one zero one.
Speaker 1: Let's go to Jerry and Anaheim. You're on with rich.
Speaker 2: Hey, rich morning, Hey, good morning.
Speaker 3: So, uh it might be a simple thing, but so
Speaker 3: on my iPhone, how do I change the iPhone name
Speaker 3: on the.
Speaker 4: For the.
Speaker 3: Baby? So when I go to Seddy, my name chills on.
Speaker 3: But when it's goes down to the bottom with my
Speaker 3: iPhone has a different name, So how can I change that?
Speaker 1: Ah? Okay, so the name of your I phone is
Speaker 1: not what you want? What does it say?
Speaker 3: So it's it's the name out a want?
Speaker 1: Okay, got it? So here's the deal. A lot of
Speaker 1: people when they set up their phone, the name carries
Speaker 1: over from the old days, like their old phone or
Speaker 1: something they set up a long time ago, or just
Speaker 1: as iPhone, or if it just says iPhone, you know, eleven,
Speaker 1: whatever time you decided to like set it up. So
Speaker 1: I just had this someone emailed me this question the
Speaker 1: other day, and I have a fun little tip for
Speaker 1: you as well. But it's very simple to do, and
Speaker 1: ninety nine percent of people do not do this. But
Speaker 1: I highly recommend you customize the name of your iPhone.
Speaker 1: Why because it helps you identify your phone in a
Speaker 1: variety of ways. If it just says iPhone twelve or
Speaker 1: iPhone fourteen or you know whatever, that's not very helpful
Speaker 1: when you're trying to do air drop or you're trying
Speaker 1: to identify your phone on find my. So take a
Speaker 1: minute to identify your phone and set up the name properly.
Speaker 1: Here's how you do it. Okay, you go into settings
Speaker 1: on your phone, you go into general and then you
Speaker 1: tap about and then right at the top it says name.
Speaker 1: And I've got mine named Rich's iPhone fourteen pro. And
Speaker 1: here is the pro tip. Well, two tips on this line. Okay,
Speaker 1: Number one, you probably do not want to use a
Speaker 1: lot of personal information, so I probably would not use
Speaker 1: my last name here. Name is probably fine, like Jim's
Speaker 1: iPhone whatever, But if you want to be slicker about it,
Speaker 1: maybe consider not using your name and maybe using something
Speaker 1: that you can identify but others cannot. Because if you're
Speaker 1: in a crowded room or a place or your work
Speaker 1: and you have your air drop on, maybe you don't
Speaker 1: want people knowing that your phone is nearby. Maybe you
Speaker 1: just don't want them knowing that you're nearby. Whatever. But
Speaker 1: the other pro tip is that you could actually add
Speaker 1: an emoji to your name, which I didn't realize until
Speaker 1: someone asked me if they could, and I was like,
Speaker 1: I don't know, let me try it out, And sure enough,
Speaker 1: I added a little I don't know what the emoji's called,
Speaker 1: but it's that little smiley face with like the magnet
Speaker 1: the monocle over the eye. I don't know why. It's
Speaker 1: like you're kind of looking at something a little bit
Speaker 1: more in depth, and so I kind of like that one.
Speaker 1: So anyway, you can add that to there. Once you
Speaker 1: add that name, it will propagate throughout find mine and
Speaker 1: all the different places that your iPhone has its name,
Speaker 1: and so again it's probably good to do that, especially
Speaker 1: when the new iPhone is coming out. If you're upgrading
Speaker 1: to the new iPhone, maybe go in and instead of
Speaker 1: it saying you know, Rich's you know new iPhone or
Speaker 1: Rich's iPhone fourteen Pro, it'll now say you know, Rich's
Speaker 1: iPhone fifteen or whatever. Now when it comes to my Kindle,
Speaker 1: same thing, you might want to rename your Kindle.
Speaker 4: Now.
Speaker 1: I don't know about you, but I've installed the Kindle
Speaker 1: app on so many different devices, on my Android phones
Speaker 1: that I test and the iPhones that I test. That Literally,
Speaker 1: when I install an Android app and I go to
Speaker 1: send a Kindle book, it says Rich is like forty
Speaker 1: fifth Kindle or something like that. It's just like it's embarrassing,
Speaker 1: and again I can't tell, like what does that mean?
Speaker 1: Is that my iPhone is at the Android So you
Speaker 1: can also go in and change the name of your Kindle.
Speaker 1: So to do that, go to your Kindle device and
Speaker 1: you know, go to the menu, click the three dots,
Speaker 1: go into settings and then your account and then it
Speaker 1: says device name, and so you can change the Kindle
Speaker 1: device name there. You can also do it on the website.
Speaker 1: So if you go to the Amazon just search like
Speaker 1: Amazon Manager Devices and there should be a Kindle account section,
Speaker 1: and then you go to the Kindle that you want
Speaker 1: to change the name for and you can rename. So
Speaker 1: if your Kindle has a name that you don't like,
Speaker 1: because maybe you've upgraded your Kindle over the years and
Speaker 1: it has an old name, you can rename that as well.
Speaker 1: So I'm a big fan. You know what, while I'm here,
Speaker 1: I might as well just tell you how to rename
Speaker 1: your Android phone too. Right, So on Android, you go
Speaker 1: into your settings. And it's been a while since I
Speaker 1: do this, but I think you do it in Bluetooth.
Speaker 1: So go to settings and oh gosh, I need to
Speaker 1: find I shouldn't have said this before I knew. Okay,
Speaker 1: So you go into Settings and then Bluetooth Connections and
Speaker 1: then Bluetooth Advanced Settings. Oh gosh, I shouldn't have done
Speaker 1: this because now I got to I can't really Okay, well,
Speaker 1: I should have probably looked at how to do that
Speaker 1: before I tried to do it on live radio, So
Speaker 1: I will. I will figure it out on the Android.
Speaker 1: But I believe it's in the Bluetooth settings and the
Speaker 1: same thing happens where you need to you know, if
Speaker 1: you're trying to connect your phone to your car, it
Speaker 1: comes up with this random name, so rename it. I'll
Speaker 1: tell you how to do it, all right. Coming up,
Speaker 1: we're gonna talk to Kim Gullick, head of Live Sports
Speaker 1: at Uber, to explain how Uber Eats is now at stadiums.
Speaker 1: You're listening to rich on Tech. Welcome back to rich
Speaker 1: on Tech. Rich DeMuro here hanging out with you, talking
Speaker 1: technology at Triple eight Rich one oh one. That's eight
Speaker 1: eight eight seven four to two, four to one zero one.
Speaker 1: Before the break, we got a question about changing the
Speaker 1: name on your phone and I couldn't find it fast
Speaker 1: enough on the Android, but I found it. I'm telling
Speaker 1: you just do this, just take a second. Do this,
Speaker 1: all right. You go into your settings. Okay, and if
Speaker 1: you don't know how to get into settings, you kind
Speaker 1: of pull down on the top of the screen. Look
Speaker 1: for that little gear icon. You go to about phone
Speaker 1: and then you see where it says the name of
Speaker 1: your phone. You can press edit and there's your phone
Speaker 1: name and it says this will be shown on other
Speaker 1: devices when your phone is available using Bluetooth, Wi Fi
Speaker 1: Direct and other methods. So basically anytime someone's trying to
Speaker 1: identify your phone, and that's pretty much the same way
Speaker 1: on the pixel on Samsung. For a while, I had
Speaker 1: my phone named rich'siphone dot exe and that's I know,
Speaker 1: that's kind of like an old school thing, but I
Speaker 1: just thought it was funny because like, the last thing
Speaker 1: you want is like an executable on when you're trying
Speaker 1: to share something, it just looks really scary, and so
Speaker 1: I thought that was pretty you know, it's tech humor,
Speaker 1: you know what. That's that's who I am, all right.
Speaker 1: Joining me now is so Uber uber Eats is now
Speaker 1: available at stadiums nationwide. So joining me now to explain
Speaker 1: what this is all about. Kim Gullick, head of Uber
Speaker 1: Live in Sports. Kim, welcome to the show.
Speaker 5: Thanks, it's nice to be.
Speaker 1: Here, all right, So let's talk about Uber eats. It's everywhere, obviously,
Speaker 1: but now it is inside stadiums, and there was when
Speaker 1: I mentioned this on KTLA someone said, wait a second,
Speaker 1: I got to exit the stadium to get my food.
Speaker 1: I said, no, no, no, it doesn't work that way.
Speaker 1: So explain what this new partnership is all about sure.
Speaker 5: So currently we are at Sofi Stadium and this is
Speaker 5: our first NFL stadium that we're launching the technology and
Speaker 5: we're thrilled to help fans quickly get a bite of
Speaker 5: their favorite gave Damiolk. We are currently at twenty five
Speaker 5: other locations throughout the globe and we're continuing to grow that.
Speaker 5: So basically, all you have to do is, when you're
Speaker 5: in the stadium, you open the Uber eat app and
Speaker 5: if you text whether the user is a a partner venue,
Speaker 5: so then they get a welcome screen and let them
Speaker 5: know that they're available to order food for pickups at
Speaker 5: one of the Uber Eats locations. Then all you have
Speaker 5: to do is select your location where you're in the stadium.
Speaker 5: You're going to be able to see all of those
Speaker 5: locations that are available to you from the closest locations
Speaker 5: that you selected. You just take a look at the menu,
Speaker 5: select your favorite, place your order, and then once you
Speaker 5: place your order, you're going to get a notification confirming
Speaker 5: that your order is placed, and then another one that
Speaker 5: says your order is ready, And just like that, you
Speaker 5: head over to the Uber Eats brand of designated pickup planes,
Speaker 5: you skip the lines, grab your food and drink. It's
Speaker 5: super simple, convenient, and allows you to get back to
Speaker 5: that game so you don't miss a moment of the action.
Speaker 1: So so Far is the first stadium that you're doing
Speaker 1: this at, or are you're doing it at multiple stadiums.
Speaker 2: So FI is our.
Speaker 5: First NFL stadium. We are currently at twenty five locations
Speaker 5: throughout the globe we do. Yeah, so this is just
Speaker 5: our first NFL data that we have been around since
Speaker 5: twenty twenty one.
Speaker 1: Oh wow, okay, And so what is sort of the
Speaker 1: advantage I mean, is it cutting the lines? Is it
Speaker 1: just I mean, I like the idea that I can
Speaker 1: kind of you know, whenever I get to I was
Speaker 1: just at so Far for the Taylor Swift concert, and
Speaker 1: of course, like you want to walk around to see
Speaker 1: what's available to you, right, and then by the time
Speaker 1: you walk around, you've done all this legwork You're like, oh,
Speaker 1: never mind, I want that place that was right by
Speaker 1: my seat. So is this more? Is this just kind
Speaker 1: of helpful to like see what's available to you where
Speaker 1: you are.
Speaker 6: Yeah.
Speaker 5: So what you can do is, once you open the app,
Speaker 5: you can take a look at what locations we have.
Speaker 5: Currently we're opening twenty five stands throughout Sofi Stadium, So
Speaker 5: whatever level you're on, there'll be a choice for you
Speaker 5: to be able to order pick up. There's a variety
Speaker 5: of food selections. You open the app, it will show
Speaker 5: you the menu that's available. And so you could just
Speaker 5: be sitting at your seat, go ahead and place your order.
Speaker 5: It's going to tell you when it's ready, and then
Speaker 5: you just go and pick it up, so you don't
Speaker 5: have to wait in those really long lines. I mean,
Speaker 5: it's such a bummer sometimes you see you know you're
Speaker 5: in these long lines, You've have kids or whatever, it's
Speaker 5: just it's you just don't don't want to be hanging out.
Speaker 5: So this is just a really a game changer for
Speaker 5: us and makes it really convenient for the fans.
Speaker 1: So what about pricing, and I mean I assume there's
Speaker 1: a similar Is it that the pricing is similar? Are
Speaker 1: there extra fees? And also anyway with if you have
Speaker 1: like uber one, does that make a difference, Yes, it does.
Speaker 5: So with with there are no delivery fees, there are
Speaker 5: in some of our stadiums, there are small convenience fees
Speaker 5: that are added. And yes, if you're an Uber eat
Speaker 5: or excuse me, an Uber one member, you will you
Speaker 5: will get that discount as well as long as you
Speaker 5: make that minimum threshold.
Speaker 1: And what about delivery? So you know when people think
Speaker 1: Uber Eats, they think delivery. So is that part of
Speaker 1: the plan down the line? Is that? I mean, I
Speaker 1: know some stadiums do delivery and already, so is that
Speaker 1: part of the plan or what?
Speaker 6: Yeah?
Speaker 5: So, actually that's a great question. We are at Yankee Stadium.
Speaker 5: We have in seat delivery as well as we just
Speaker 5: launch Oracle Park in seat delivery, so we know that's
Speaker 5: something that the fans really want. So with our partnership
Speaker 5: with SOFI, we will be looking at that for the
Speaker 5: future for sure.
Speaker 1: Wow. All right, and how about the food selection? Is it?
Speaker 1: Is it pretty wide ranging? How many places are you
Speaker 1: working with inside the stadium?
Speaker 5: Currently we're at twenty five locations. It's a variety of food.
Speaker 5: We make sure that you can get those options that
Speaker 5: you get as if you were walking up. So again,
Speaker 5: twenty five locations we're current. We will you know over
Speaker 5: the season we will expand that to more. But yes,
Speaker 5: there's anything that you want, you can get that through
Speaker 5: Uber Eats.
Speaker 1: Oh what about alcohol.
Speaker 5: Alcohol, Yes, you can order that as well.
Speaker 1: Oh wow, okay, yeah.
Speaker 5: Yeah, so food and drinks, and even at some of
Speaker 5: our other locations you can order some merchandise as well.
Speaker 5: So that's coming hopefully to Sofi Stadium, but currently it's.
Speaker 6: Just food and drink.
Speaker 1: Okay. So this is happening the mobile ordering at Sofi
Speaker 1: Stadium in La for the La Chargers home opener game,
Speaker 1: which is this weekend. So if you're there, try it out.
Speaker 1: Open up the uber etz app on your phone and
Speaker 1: see what happens. So it's gonna find, it's gonna know
Speaker 1: that you're there. It's gonna say, hey, we see you're
Speaker 1: at Sofi that is correct you.
Speaker 5: We'll get a welcome screen saying welcome to Sofi Stadium,
Speaker 5: and then you just select your location and off you're
Speaker 5: ready to select your food and drinks from there.
Speaker 1: All right. Kim Gullick, head of Uber Live in Sports
Speaker 1: and Uber, thanks so much for joining me today. I
Speaker 1: appreciate it.
Speaker 5: Yeah, thank you. Have a great day.
Speaker 7: Now.
Speaker 1: You've made me hungry. Uh yeah, what did I have
Speaker 1: when I was there? I think I got nachos both
Speaker 1: times that I was there. I don't know why. Nachos
Speaker 1: just seems to fit when you're at a stadium, right,
Speaker 1: nachos and you know some some adult beverages perhaps. Okay,
Speaker 1: So I got so many emails about this, I need
Speaker 1: to address it everyone pretty much. If you have a
Speaker 1: Facebook account, you got this email from Facebook. This says
Speaker 1: important update on your saved payment information and it says, hey,
Speaker 1: your saved payment information will move to account Center's Accounts
Speaker 1: Center in the next few weeks. This change will make
Speaker 1: it easier for you to securely manage your payment information
Speaker 1: in one place, as well as shop and donate across
Speaker 1: Facebook and Instagram. And of course, because payment information was
Speaker 1: in the email, not your payment but you know the
Speaker 1: fact that it mentioned this, people thought it was a scam.
Speaker 1: People were surprised to know that Facebook might even have
Speaker 1: their payment information, and they were just wondering, like, what
Speaker 1: is this all about? So let me explain. So, Facebook
Speaker 1: is basically merging the payment information that you have, either
Speaker 1: you saved it on Facebook or Instagram. So they're taking
Speaker 1: that information and they're putting it in one place, this
Speaker 1: new account center. And so if you want to go
Speaker 1: and see if you have now they're giving you an
Speaker 1: opportunity basically to delete this information before they share it
Speaker 1: across their different platforms, because both of these are owned
Speaker 1: by Meta and So. And I think Metaquest is also
Speaker 1: part of this because when I went to the account center,
Speaker 1: it had my Metaquest in there as well. So it's
Speaker 1: going to be, you know, they're just consolidating because it's
Speaker 1: one company. They want to just kind of make things
Speaker 1: easier for everyone. If you have a credit card saved
Speaker 1: in one place, or a debit card, it's just going
Speaker 1: to work for everything. And the whole point of this
Speaker 1: is obviously a bigger point that if you do something
Speaker 1: on Facebook, Let's say you donate to a cause, and
Speaker 1: then all of a sudden you're on Instagram watching a
Speaker 1: live stream and you want to give that person a
Speaker 1: badge or a super thanks or whatever they call it,
Speaker 1: you know, to give them some cash or you want
Speaker 1: to subscribe. You'll be like, oh, my credit card's already
Speaker 1: in there. That makes life so much easier. And so
Speaker 1: that's the whole point is basically to get you to
Speaker 1: spend more eventually. So I explained this on my Instagram.
Speaker 1: If you want to check out where it is at,
Speaker 1: richon Tech is my Instagram. So you can go into
Speaker 1: Instagram and open up your profile and look at your
Speaker 1: payment methods there. You can also go into Facebook, open
Speaker 1: up your settings and see your payment methods there. And
Speaker 1: if you want to remove the card that you have saved,
Speaker 1: if you even have one saved, you can easily do
Speaker 1: that from both of these places. But if you don't,
Speaker 1: eventually these cards will make their way into this new
Speaker 1: account center. I also explain how you can find that online.
Speaker 1: You basically go to Accountscenter dot Facebook dot com and
Speaker 1: that will show you all of your connected information with meta.
Speaker 1: So again, the save payment information email is legitimate, nothing
Speaker 1: to really be alarmed about. They're not going to charge
Speaker 1: your card for anything. They're not, you know, if you
Speaker 1: put in your card. Basically they're saying, look, we have
Speaker 1: this info and we're gonna start sharing it across all
Speaker 1: of our different products. So do as you like with that,
Speaker 1: all right? Triple eight rich one oh one eight eight
Speaker 1: eight seven four to two four to one zero one.
Speaker 1: We'll get to more of your calls right after this.
Speaker 1: You are listening to rich on Tech. Welcome back to
Speaker 1: rich on Tech. The website for the show is rich
Speaker 1: on Tech dot TV. If you go there, you can
Speaker 1: get show notes to everything I mentioned, And if you
Speaker 1: go there right now, the show notes are linked up,
Speaker 1: So if you're listening live, you can just go where
Speaker 1: it says show notes right at the top of the screen.
Speaker 1: And if I mentioned something that you're interested in, like
Speaker 1: if I mention those directions on how to change the
Speaker 1: name on your devices, you can just go right there
Speaker 1: and it's it's updated in real time as the show
Speaker 1: goes on, so really helpful. There can also get more
Speaker 1: information about our guests all at richontech dot TV. Phone
Speaker 1: lines are open triple eight rich one on one eight
Speaker 1: eight eight seven four to two, four to one zero one.
Speaker 1: If you have a question about technology, give me a call.
Speaker 1: Surely is in Belmont Shore, California. Surely you're on with Rich.
Speaker 8: Hi, Good afternoon. So I have a job where I
Speaker 8: get to go in a couple of days and stay
Speaker 8: home most of the other days.
Speaker 1: Good for you.
Speaker 8: I know, I can't even say enough.
Speaker 1: You know, it makes a big difference, makes a big difference.
Speaker 6: Weird.
Speaker 1: I was just talking about that my wife. I said,
Speaker 1: you know, it's just even one day working from home
Speaker 1: is just like for mental and physical well being, so
Speaker 1: great anyway, So great.
Speaker 8: I work more at home. It's so funny, but it's
Speaker 8: a good thing. Yeah, so okay, So here's the deal.
Speaker 8: I noticed that when I bring my computer home and
Speaker 8: when I'm doing my same work that I do at
Speaker 8: the office, my computers slower. I've had my router check
Speaker 8: my internet check. I am close enough to the router.
Speaker 8: I've had a refurversed computer which is running excellent. At work.
Speaker 8: I'm taking it very personal. And so I noticed that
Speaker 8: when I'm doing my keyboard, mainly just entering keys, I
Speaker 8: noticed that this stall happens. It just starts stalling. And
Speaker 8: I'm like, wow, if I got a new keyboard, same thing.
Speaker 8: If there's no pattern of time, it just happens. And
Speaker 8: there's one thing I have that replaced and I didn't
Speaker 8: know if it mattered. It's all accords that go to
Speaker 8: my computers to my from my computer to everything else
Speaker 8: that you know. I just never replaced him. Since I've
Speaker 8: been working at home, it's been about three years.
Speaker 1: Is this the same computer you're using at home and
Speaker 1: work or is it a different computer? Same so, same computer,
Speaker 1: and when you're at work it works fine. When you're
Speaker 1: at home, it's slow, it.
Speaker 8: Bugs, it bugs and I related to my keyboards obviously, well,
Speaker 8: because I'm typing and all of a sudden the little
Speaker 8: spinner comes up, or a program one of four will
Speaker 8: just crash. I'll just restart it, no problem. But it
Speaker 8: never happens at work. And I know work is probably
Speaker 8: really set up for like pro status.
Speaker 1: But wow, I mean, you know, it doesn't take much
Speaker 1: to run a computer, you know, with Wi Fi. So
Speaker 1: are you on? Are you on the same type of
Speaker 1: connection at each place?
Speaker 8: No, of course not, because you know, at businesses I
Speaker 8: believe at least are I don't know who their provider is,
Speaker 8: but it's like probably some phenomenal one. Okay, a couple
Speaker 8: of kinds of working a day.
Speaker 1: Are you on? I okay? So I yeah, I imagine
Speaker 1: the speed is probably slightly different. But are you on
Speaker 1: the same type of connection, whether it's Wi Fi or
Speaker 1: whether it's Ethernet, like, is it wired? It's the Internet?
Speaker 8: Now that yes, I believe we are. Now that's a
Speaker 8: good question. Thank you for saying that. I've been told
Speaker 8: we are.
Speaker 1: So you're on Wi Fi at home and Wi Fi
Speaker 1: at work?
Speaker 8: Yes?
Speaker 1: Okay? How far is your computer from the router?
Speaker 8: Ten feet?
Speaker 1: Okay?
Speaker 8: That's super close.
Speaker 1: Yeah, that is close. It Actually you'd be surprised. Sometimes
Speaker 1: it's weird. The closer you are sometimes to the why
Speaker 1: the Wi Fi source, the weirder your your devices can
Speaker 1: act sometimes, So a couple things maybe, uh, you know,
Speaker 1: and ten feet is actually pretty far, So I think
Speaker 1: you'd be okay there. I think you know you can now.
Speaker 1: It's weird that it's just happening at your house. That's
Speaker 1: the weird thing. And I would say that it would
Speaker 1: be your your connection. But here's I'd like you to do.
Speaker 1: So I think a couple things, just for maintenance reasons,
Speaker 1: just to see what's happening here. There could be some
Speaker 1: sort of program that's running on your computer that's trying
Speaker 1: to like phone home that only works at your work,
Speaker 1: that does not work at your home, like some sort
Speaker 1: of program that your your work requires. That maybe it's
Speaker 1: just not connecting to the service that you know, and
Speaker 1: that's what's causing your computer to act a little wonky.
Speaker 1: So what I would do personally is, first off, I
Speaker 1: would just check my connection. So at work, next time
Speaker 1: you're there, go to the website fast dot com and
Speaker 1: do a speed test, or you can go to uh
Speaker 1: I believe it's speed test. Let's see, I don't want
Speaker 1: to say the wrong thing. Speed test dot net and
Speaker 1: check your network and just see how fast it is
Speaker 1: and compare home and work. If your home is significantly slower,
Speaker 1: that could be causing some of the issues, like if
Speaker 1: you're like at one, two, three, four, five megabits per second,
Speaker 1: but if you're anything over ten, you're probably gonna be fine.
Speaker 1: That's the first thing I do. The second thing I
Speaker 1: would do is I would install any program that you
Speaker 1: don't recognize or need on your computer. And I would
Speaker 1: also look at the programs that run on your computer
Speaker 1: when you first started up. So those are the login programs,
Speaker 1: so you can look in the Windows settings to find
Speaker 1: those things. Otherwise, you might just want to run some
Speaker 1: diagnostics on your computer. And a popular program to do
Speaker 1: that is cee Cleaner. Ce Cleaner is the app, and
Speaker 1: you can download that for free. It'll have limited unless
Speaker 1: you pay, but it does a decent amount of stuff
Speaker 1: for the limited price or the limited a price of free,
Speaker 1: I should say. And so you can do that if
Speaker 1: you feel like, you know, maybe that'll find something that's
Speaker 1: causing it. But it's kind of odd, I mean It
Speaker 1: shouldn't be It shouldn't be happening. Your computer should work
Speaker 1: pretty much the same way. Now, if you told me
Speaker 1: you were downloading files on Dropbox and they were coming
Speaker 1: through faster at work and not as fast at home,
Speaker 1: I would understand that because your work probably has a
Speaker 1: better Internet connection. But with a laggy keyboard, that's a
Speaker 1: weird thing. And I just don't really know why that
Speaker 1: would be happening on your computer at home versus work.
Speaker 1: The only thing I can think of is something is
Speaker 1: running on your computer that is not really working properly
Speaker 1: when you're at your home setup versus your your work setup.
Speaker 1: So Sureley, keep me posted, let me know what's happening
Speaker 1: once you do the speed test, and maybe we could
Speaker 1: do some more some more fixing on that. Let's go
Speaker 1: to Janine in Carlsbad. Janine, you're on with Rich Oh.
Speaker 9: Hello, Hello, this is the first time I've heard the show,
Speaker 9: and I really need your advice.
Speaker 1: Okay, Well, thank you for finding me.
Speaker 9: Well, in a couple months, I'm going to be the
Speaker 9: Big seventy six and lation shot.
Speaker 4: Well.
Speaker 9: Believe it or not, I am a dinosaur. I've never
Speaker 9: had a computer or a tablet all I've had is
Speaker 9: my Apple phone, okay, my Apple fourteen, which is not
Speaker 9: working right now. So I'm kind of out in the
Speaker 9: world drifting. But I have been doing a ton of
Speaker 9: research and I need your advice before I invest. Okay,
Speaker 9: I have a choice. People have told me, oh, go
Speaker 9: go Apple all the way, Apple Macair computer with and
Speaker 9: then Apple Mac.
Speaker 5: Ten.
Speaker 9: Well wait a minute, ten points something. What do they
Speaker 9: call it?
Speaker 1: A pad?
Speaker 9: What do they call it?
Speaker 1: Okay, I've got about a minute. So I'm you're trying
Speaker 1: to figure out which which computer to get?
Speaker 9: All with Mac? Or can I go with my my
Speaker 9: Apple phone and two two cheaper or less expensive Samsung products.
Speaker 1: Well, and you want a laptop or what do you want?
Speaker 1: What other products?
Speaker 9: I want a laptop and I also want the Patty tablet.
Speaker 1: Okay, I think you go all Apple. Honestly, I think
Speaker 1: the tablet's Apple has the best tablet with the iPad,
Speaker 1: I think you go with the MacBook Air for your laptop.
Speaker 1: If you have the money to spend, get the newer version.
Speaker 1: I would recommend the thirteen or fifteen inch if you
Speaker 1: don't want to spend as much since you're buying a lot,
Speaker 1: But is your birthday, sure, Janine, So you know, maybe splurch,
Speaker 1: but go with.
Speaker 9: The anybody has a dog come down to dot Beach
Speaker 9: tomorrow from eight to twelve right there by the del
Speaker 9: Race track.
Speaker 3: Dress your dog up.
Speaker 1: All right. You're listening to Rich on Tech. Welcome back
Speaker 1: to Rich on Tech. Rich Demiro here hanging out with you,
Speaker 1: talking technology at Triple eight Rich one oh one. That's
Speaker 1: eight eight eight seven four to two four one zero
Speaker 1: one coming up this hour. Jen call Trider of Mozilla
Speaker 1: will join us to talk about how our are spying
Speaker 1: on us. Mozilla had a big report this week, Privacy
Speaker 1: not included. They said that basically cars are the worst
Speaker 1: thing they have ever tested for privacy, and they collect
Speaker 1: twenty five all kinds of personal information. They tested twenty
Speaker 1: five different brands, twenty five brands failed, and they collect
Speaker 1: some really surprising stuff about us. So Jen will join
Speaker 1: us to talk about that. I'm also going to tell
Speaker 1: you about Amazon's new fee even for prime customers, why
Speaker 1: you should update your Apple products right now, and some
Speaker 1: sneaky new ad settings on Google Chrome. Let's go to
Speaker 1: Melody in Carlsbad. Melody.
Speaker 10: You're on with Rich Hi, Rich Listen, I have this question.
Speaker 10: For a long time, been meaning to call you about it.
Speaker 10: I'm a senior citizen and from time to time I
Speaker 10: will get an email that lists all the stores that
Speaker 10: provide senior discounts. Now, obviously I'm not going to keep
Speaker 10: this email in my pocket when I'm out shopping, But
Speaker 10: I'm wondering, is there an app that will alert me
Speaker 10: while I'm out shopping. Let's say I walk into Marshalls
Speaker 10: and that I have my location on on my iPhone,
Speaker 10: and then it notifies me, Oh, you're in Marshalls. Hey,
Speaker 10: they have a discount for seniors today. Is there such
Speaker 10: an app that exists like that.
Speaker 1: It's a good idea, for sure. You know, there are
Speaker 1: lots of apps that have discounts and freebies and deals.
Speaker 1: I don't know of one specific for seniors. But and
Speaker 1: also you know that would require your your location obviously
Speaker 1: to be on and to know where you are, so
Speaker 1: some people would be a little bit concerned with that.
Speaker 1: But I do think there are some ways to sort
Speaker 1: of figure this out. So I'll go through some of
Speaker 1: the ways that I And by the way, I think
Speaker 1: it's great that you're thinking about this, because I'm not
Speaker 1: kidding it kind of goes back to what I was
Speaker 1: talking about with the airline. Just by asking a majority
Speaker 1: of the time or even searching, you can find things
Speaker 1: that you know may save you a lot of money.
Speaker 1: A good example I gave a couple of months ago
Speaker 1: on the show was my wife and I were in
Speaker 1: CVS and before we checked out, I said, let me
Speaker 1: just check the app to see if there's any sort
Speaker 1: of discount, and sure enough, there was like a thirty
Speaker 1: percent coupon in the CVS app. So what I do personally,
Speaker 1: every time I am checking out or in a store,
Speaker 1: I will just fire up either the stores app or
Speaker 1: I will just search for the name of the store
Speaker 1: and either discount or coupon and see if there's something
Speaker 1: that's running. A lot of these discount codes, a lot
Speaker 1: of these websites that say they have codes, You're going
Speaker 1: to sit there for an hour trying these and they're
Speaker 1: not going to work, and especially in store, a majority
Speaker 1: of the time, it's just going to be bogus. So
Speaker 1: until someone comes up with an app like you're talking
Speaker 1: about that, you know you can sit. You know you're
Speaker 1: in the coals, you're in the you know, Walmart, whatever
Speaker 1: it is. You could say Hey, show me all the
Speaker 1: available discounts for this right here. That'd be a good idea,
Speaker 1: but I don't know if that exists. But I will
Speaker 1: tell you the places that I look so after I
Speaker 1: do the whole you know, I think the number one
Speaker 1: place to look right now is the store's own app.
Speaker 1: That's a great way to do it. The second thing
Speaker 1: is just to search on Google and say the name
Speaker 1: of the store plus discount or senior discount, and that'll
Speaker 1: bring up a list if you're just looking on Google.
Speaker 1: There's like this this website called the Senior List dot
Speaker 1: com and they've got a whole bunch of deals. Looks
Speaker 1: like interesting, So like, yeah, they've got a list of
Speaker 1: all different places. It doesn't look like it's too many
Speaker 1: there though. Then they've got another website that I like
Speaker 1: is called dealnews dot com. So deal News has a
Speaker 1: post that looks like they continue to update it, the
Speaker 1: seventy eight best senior discounts to use in twenty twenty three.
Speaker 1: And again, I know, Melody that you asked for an
Speaker 1: app that would alert you. I don't know of that.
Speaker 1: So I'm just telling you the different ways that I
Speaker 1: would do this to make sure that I get a
Speaker 1: discount every time. The other place I like, which actually
Speaker 1: is quite good, is called couponcabin dot com, and so
Speaker 1: you can search for the name of a retailer inside this.
Speaker 1: So let's say you're in right Aid, you can search
Speaker 1: for right Aid and it gives you all the coupons
Speaker 1: that are available at that moment. But also on the
Speaker 1: left hand side, it gives you little shopping hacks for
Speaker 1: that store, so it'll tell you different ways that you
Speaker 1: might be able to save on your purchases at that store.
Speaker 1: And for right Aid there's like seventeen little tips. And
Speaker 1: look at that. It says that right aid offers customers
Speaker 1: over the age of sixty five a twenty percent discount
Speaker 1: on the first Wednesday of the month. Wow, look at that.
Speaker 1: Where's my bell?
Speaker 7: Ding? Ding?
Speaker 4: Oh?
Speaker 1: Let's see what else there we go. The other website
Speaker 1: that I check on a daily basis is called slick
Speaker 1: dealsslickdeals dot net. And then of course AARP. They have discounts,
Speaker 1: but it looks like AARP mostly shows discounts that they
Speaker 1: have because of your card, but they do have a lot. Actually,
Speaker 1: now that I'm scrolling through, Wow, Corner Bakery, Annie's ooh,
Speaker 1: I always like one of those like pretzels. Yeah, who
Speaker 1: can resist those pretzels? You know, like the smell is
Speaker 1: just wafting out into the mall. It's just like I
Speaker 1: become like a zombie. I'm like, please give me a
Speaker 1: cinnamon sugar pretzel. Like I didn't go into the mall.
Speaker 1: Does anyone ever go into the mall expecting to buy
Speaker 1: like a cinnabon or well maybe cinnabon. Yeah, actually that's true,
Speaker 1: both saying yes, oh missus fields, all these things that
Speaker 1: just like they only exist in the mall, right, just
Speaker 1: to like capture our our noses and our money. Oh
Speaker 1: and it's so good and you and you wolf it
Speaker 1: down so fast. The uh, those are the places that
Speaker 1: I look. And again, I'll put all these links on
Speaker 1: the website. Rich on tech dot TV. Are we still
Speaker 1: on the air? Did they? Did they cancel us yet?
Speaker 4: Uh?
Speaker 1: Okay, let me tell you about this triple eight rich
Speaker 1: one O one eighty eight seven four to two four
Speaker 1: one zero one. You know what, Save it for the
Speaker 1: feedback segment. Tell me what you think in the feedback.
Speaker 1: Go to rich on tech dot TV, hit contact, put
Speaker 1: it in the feedback and I will read that at
Speaker 1: the end of the show. Amazon is gonna start charging
Speaker 1: a dollar ninety nine for in garage delivery starting October fourth.
Speaker 1: So this was previously a free service where Amazon, if
Speaker 1: you had the ability, they could open up your garage
Speaker 1: and put your stuff in your garage. I know when
Speaker 1: it first came out, people were like, wait what, but
Speaker 1: but it's not a bad idea if you live in
Speaker 1: a place where something might get taken from your front
Speaker 1: porch or you just want you know, it's just convenient.
Speaker 1: But it took a lot of equipment. Anyway, they were
Speaker 1: pushing this really hard because they said, hey, it's safe,
Speaker 1: it's nice, and of course it helps them because less
Speaker 1: theft means that they don't have to replace so many
Speaker 1: items that they deliver. But now they're going to charge
Speaker 1: a dollar ninety nine for this delivery unless you choose
Speaker 1: your Amazon Day. So if you haven't set up your
Speaker 1: Amazon Day, this is basically a day you designate every
Speaker 1: week where they will deliver all the stuff that you
Speaker 1: order in that week on that day. So for me,
Speaker 1: my Amazon Day is Fridays. Oh should I have told
Speaker 1: you that? Well, now you know which day to come
Speaker 1: to my house. Anyway, I don't use it very often,
Speaker 1: and because Amazon literally it's it's so wild because if
Speaker 1: you live in a big city, Amazon can deliver like
Speaker 1: so fast to you that it's always like, oh, do
Speaker 1: you want your Amazon Day on Friday or would you
Speaker 1: like us to get to this to you by nine o'clock?
Speaker 1: And I'm like, well, of course, if it's free, I'm
Speaker 1: gonna take the nine o'clock tonight. But so don't be
Speaker 1: alarmed if you see the headline that says Amazon's going
Speaker 1: to start charging for all this stuff. It's only if
Speaker 1: you're doing in garage deliveries, and only if you're doing
Speaker 1: them not on your Amazon Day. So if you're still
Speaker 1: just doing Amazon Prime, you know, your regular deliveries, those
Speaker 1: are still free for now. But as we know, Amazon
Speaker 1: has definitely been tightening, you know, ratcheting things up with
Speaker 1: all the little kind of things they do. I still
Speaker 1: think they're pretty incredible for how fast they get stuff
Speaker 1: to my house, but you know, they've raised like the minimums,
Speaker 1: and of course with the groceries, everyone's grumbling about that
Speaker 1: because groceries used to be really easy to get those delivered,
Speaker 1: and now that's expensive. They've added fees on that and
Speaker 1: Prime membership keeps going up and up and up, so
Speaker 1: you know, it's still a very good service. It's just
Speaker 1: it's evolved and changed like everything else. You know, all
Speaker 1: these prices have gone up lately, and finally, not finally,
Speaker 1: but for now. Before we go to break, update your
Speaker 1: Apple products. Apple has released software updates for iPhones, iPads, Macs,
Speaker 1: and Apple Watches. This is all because of two zero
Speaker 1: day vulnerabilities. Zero day vulnerabilities are pretty much the worst.
Speaker 1: It means that someone could could take over your phone
Speaker 1: without you doing anything, which is really scary. That means
Speaker 1: they could just send you a malicious image or a
Speaker 1: malicious attachment and literally they have control of your phone. Now,
Speaker 1: it would take special software and obviously the know how
Speaker 1: to do this, but it's pretty scary. It's like the
Speaker 1: scariest of all of the exploits on phones are these
Speaker 1: zero day things. So if you have an iPhone, you
Speaker 1: have an iPad, you have a Mac, you have an
Speaker 1: Apple Watch, definitely go ahead and update them as soon
Speaker 1: as you can. The update ISOs sixteen point six. I
Speaker 1: think we're up to and by the way, we're going
Speaker 1: to get new iOS very soon to iOS seventeen Yeah,
Speaker 1: sixteen point six point one. That's what you want to
Speaker 1: be on and I'm just looking at mine. It says
Speaker 1: this update provides importance security fixes and is recommended for
Speaker 1: all users. Yeah. Think Apple is patched thirteen zero days
Speaker 1: in twenty twenty three. A lot of the zero day
Speaker 1: stuff is used for this what's called Pegasus spyware, and
Speaker 1: this UH spyware is basically used to target journalists, activists
Speaker 1: and UH world leaders that they want to get on
Speaker 1: their phone because there's some good information on there and it's, uh,
Speaker 1: it's stuff that you know, the bad folks really want
Speaker 1: access to. But for you and I, I mean, well
Speaker 1: I am a journalist, so people probably do target me,
Speaker 1: but they're you know, for the average person, Like, is
Speaker 1: someone trying to take over your phone? Probably not? But
Speaker 1: should you do this? Of course? Of course, of course,
Speaker 1: of course. There you have it. Rich on Tech dot
Speaker 1: TV of course for the link. The phone line for
Speaker 1: the show is triple eight rich one oh one eight
Speaker 1: eight eight seven four to two four one zero one.
Speaker 1: You are listening to rich on Tech. Welcome back to
Speaker 1: rich on Tech, Triple eight rich one oh one. That's
Speaker 1: eight eight eight seven four to two four to one
Speaker 1: zero one coming up this hour, I will tell you
Speaker 1: about the Chrome settings you might want to change if
Speaker 1: you don't like ads tracking you. And also speaking of
Speaker 1: tracking us, our cars are spying on us in a
Speaker 1: big way. Now we all kind of assumed this was happening,
Speaker 1: but now we kind of have the data to back
Speaker 1: it up. So my guests, in just a couple of
Speaker 1: minutes here we'll talk about the their new report at
Speaker 1: Mozilla Privacy not included just all the different ways cars
Speaker 1: are tracking us. Let's go to uh, Peter and San Gabriel. Peter,
Speaker 1: you're on with Rich.
Speaker 6: Hi, Rich, pleasure to talk to you. I have a question.
Speaker 6: I had been looking for a phone call recording app
Speaker 6: okay uh for my phone, and I had downloaded one
Speaker 6: app said it was free, you know for a pre
Speaker 6: one Yeah, and then they asked for a credit cards. Yeah,
Speaker 6: but it was only just to start it, just like
Speaker 6: to see if I have I guess money and the
Speaker 6: account or whatever. But then after it then it when
Speaker 6: it would say when I put in my card, information
Speaker 6: would say it wasn't going through and it wasn't accepting
Speaker 6: and all that, and then finally it said I was
Speaker 6: like the app was only three for about five days,
Speaker 6: and there was going to be forty nine ninety five
Speaker 6: a month. Yep, I was so christ and I can't
Speaker 6: say bad words, but.
Speaker 1: Well we don't want to say him on the radio either,
Speaker 1: because I've already I've already ran this show off the
Speaker 1: rails today once. Yeah, so you're are you here looking
Speaker 1: for you're looking for a call recorder? And are you
Speaker 1: on iPhone or Android?
Speaker 6: Android?
Speaker 1: Okay? So Android definitely makes it a little bit easier.
Speaker 1: But the thing is a lot of these are not free.
Speaker 1: And I think what you've found is that is that
Speaker 1: you're you're looking for these and they say free and
Speaker 1: they're not. So I will tell you the way that Well,
Speaker 1: there's a couple of things I know that you can do,
Speaker 1: so if you're looking for completely free the thing that
Speaker 1: I do, or I've done in the past is Google Voice.
Speaker 1: Do you have a Google Voice number?
Speaker 7: Yeah?
Speaker 1: Okay, So in Google Voice, you can actually record a
Speaker 1: call and it's quite simple, it's quite easy, and it's
Speaker 1: free and unlimited as far as I know. Maybe it
Speaker 1: takes up some of the storage on your Google account,
Speaker 1: but if you let's see, let me just type in
Speaker 1: how to do it. Record a call. So basically, if
Speaker 1: someone calls you on your Google Voice number, you basically
Speaker 1: just have to press the number four and that will
Speaker 1: start recording the call. And then I think it just
Speaker 1: downloads it as a like a you know, you just
Speaker 1: download it from your Google Voy stashboard. But that's like
Speaker 1: the easiest and the simplest and the cheapest way to
Speaker 1: do it that I know. But the only caveat is
Speaker 1: that they do have to call your Google Voice number
Speaker 1: to get that started.
Speaker 6: And you know, obviously, I you know, I have to
Speaker 6: basically have a Google Voice account.
Speaker 1: Or yes, and that's in it. I believe it's free.
Speaker 1: I mean I've had Google Voice forever. I don't think
Speaker 1: they charged for that. So you could sign up for that,
Speaker 1: get a phone number, and then just start doing that.
Speaker 1: Whenever you want to record a call, just tell the
Speaker 1: person to call that number.
Speaker 6: I can't use this saying that my own cell phone
Speaker 6: number for that.
Speaker 11: Er.
Speaker 1: Yeah, I mean there's I mean, look, you can have
Speaker 1: your number forward. You can forward your number to Google
Speaker 1: Voice then have it do it that way. That might work,
Speaker 1: but you know, it gets a little tricky there because
Speaker 1: then all your calls would do that. I'm looking at, uh,
Speaker 1: this other one called call x for Android. But the
Speaker 1: problem is, I'm wondering if this needs root, you know,
Speaker 1: access to root on your phone. I think for a
Speaker 1: lot of security reasons, they don't allow this to happen.
Speaker 1: Let's see call recorder. The other thing is that so
Speaker 1: a lot of these these call recorders, the way they
Speaker 1: work is instead of actually recording the call from your phone,
Speaker 1: they make you call a third number, so you kind
Speaker 1: of do like a three way call, and you will
Speaker 1: it records it that way. So and the other one
Speaker 1: I know of is true Caller. Now we had them
Speaker 1: on the show, so I know they're legitimate. They have
Speaker 1: a call recording, but again you will have to pay
Speaker 1: for that. So I don't have an answer for you
Speaker 1: on a free call recorder. Besides the Google Voice, like
Speaker 1: the app situation, I'm looking at this one app. And
Speaker 1: the other thing is, see this app wasn't even updated
Speaker 1: since October twenty twenty two. But I think a lot
Speaker 1: of these things that I'm just looking at quickly here
Speaker 1: are they all seem the same Like people are like,
Speaker 1: oh they don't work, they don't you know. But the
Speaker 1: good news about this show, Peter, is that you know,
Speaker 1: there's a lot of people listening, and we've got the
Speaker 1: feedback segment. So if you know of a good phone
Speaker 1: call recording app that works very easily on Android, uh,
Speaker 1: send it to me, So Rich on Tech, hit the
Speaker 1: contact button and let me know which one you use.
Speaker 1: The other one that I do like that is very popular,
Speaker 1: but again I think it's gonna cost money. And I've
Speaker 1: done an interview with this company too, is called Tape
Speaker 1: a Call, and this is probably one of the top
Speaker 1: apps out there for doing this and tape a Call
Speaker 1: dot com and if you uh look at that one,
Speaker 1: it will it's very very easy, and it says that
Speaker 1: you can do this on a call that you're already
Speaker 1: on incoming calls. But again, uh, it's gonna I believe
Speaker 1: they're going to charge you after a while. Yeah, monthly
Speaker 1: planned nine ninety nine a month, annual plan sixty dollars. So,
Speaker 1: and also I want to put the caveat out there
Speaker 1: as a journalist that you can't just rea cort a
Speaker 1: phone call without the other person knowing. So that is
Speaker 1: something that you do need to look into your state's laws,
Speaker 1: your local laws for recording phone calls. You can't just
Speaker 1: record a call without someone knowing. In most states I
Speaker 1: or many I think almost every state as far as
Speaker 1: I know, you have to tell the person on the
Speaker 1: other line, but definitely check your local laws. All right,
Speaker 1: Coming up next, we're going to talk to Gen call
Speaker 1: Trid of Mozilla about how our cars are spying on us.
Speaker 1: This is rich on Tech. Welcome back to rich On Tech.
Speaker 1: Rich DeMuro here hanging out with you talking technology and
Speaker 1: joining me now is Jen Calltrid, head of the Privacy
Speaker 1: Not Included team at Mozilla. You know them for the
Speaker 1: web browser. Jen, thanks so much for joining me today.
Speaker 2: Hey, thanks for having me.
Speaker 1: Okay, so you've got this report out, this new report
Speaker 1: that is causing quite the stir. It's basically about how
Speaker 1: our cars are spying on us. So can you explain
Speaker 1: this Privacy Not Included report just a bit.
Speaker 2: Yeah.
Speaker 11: We looked into the privacy and security of twenty five
Speaker 11: popular car brands, everything from Volkswagen to Nissan, to Tesla
Speaker 11: to Kia. And we looked at the privacy, how they'd
Speaker 11: use data, how much data they're collecting, if they secure it,
Speaker 11: things like that. And what we found is that all
Speaker 11: twenty five car brands that we reviewed earned our privacy
Speaker 11: not including warning label because they're absolutely terrible at privacy.
Speaker 1: And this isn't the first time that you've done this label.
Speaker 1: You typically look at all kinds of things to see
Speaker 1: what the privacy policies are and how they collect data.
Speaker 11: Yeah, we have a buyer privacy not included as a
Speaker 11: buyer's guide for users to go and look up their
Speaker 11: fitbits or their smart speakers or their robot vacuums and review.
Speaker 2: We review them lots of products for privacy.
Speaker 11: We've reviewed hundreds of products for privacy over the years.
Speaker 2: Cars is a little different beast because they are a beast.
Speaker 11: There there's multiple ways that they can collect data through
Speaker 11: the cars themselves, as devices, the connected service, the apps,
Speaker 11: and so it was a unique experience to review cars
Speaker 11: and it ended up being quite frightening.
Speaker 1: Okay, so it's really interesting that you came out with
Speaker 1: this report on the same day that I got a
Speaker 1: new rental car. And when I plugged my phone into
Speaker 1: this car, I'm not kidding, there was a fleeting moment
Speaker 1: where I saw a message on the screen that basically
Speaker 1: said we can collect all kinds of data, and it
Speaker 1: was so fast and I couldn't do anything. And I
Speaker 1: pulled out my phone and I tried to plug it
Speaker 1: back in. I could never see that message again, but
Speaker 1: I was like, Wow, this really is happening in a
Speaker 1: big way. Can you tell me about some of the
Speaker 1: ways that these car companies collect data from drivers? Is
Speaker 1: it coming from the cars themselves?
Speaker 11: Yeah, it's coming from all over, It's coming from the
Speaker 11: cars themselves. You know a lot of people haven't driven
Speaker 11: a new car recently. You might be surprised that there's
Speaker 11: no such thing as a smart car anymore. There's just
Speaker 11: all our cars are connected, and they come with sensors
Speaker 11: that tract you know, where we drive and how much
Speaker 11: we weigh, and how many people.
Speaker 2: Are in the car with us.
Speaker 11: They have microphones, they have cameras that face in and
Speaker 11: cameras that face out. But then the cars come with
Speaker 11: connected services. You know, you're on star R, your serious
Speaker 11: XM radio, your your navigation, you know, all those connected
Speaker 11: services also can can be collecting and sharing data.
Speaker 2: And then cars come with apps.
Speaker 11: Now you know, so you can you know, start, stop
Speaker 11: your car, remotely, honk your horn. But those apps also
Speaker 11: collect data, and that's kind of the tip of the
Speaker 11: iceberg with data collection.
Speaker 2: With cars.
Speaker 11: We didn't even dig into you know, what your car
Speaker 11: dealers can collect or what insurances companies can. We just
Speaker 11: looked at the cars, the connected services and the apps
Speaker 11: and those collected and enough data to scare us.
Speaker 1: So what types of sensors in these cars are collecting
Speaker 1: the data and what type of data are they collecting?
Speaker 1: Like is it you know, like someone that you know,
Speaker 1: the car companies doesn't have a live stream to my camera,
Speaker 1: do they?
Speaker 11: Well they could, right, I mean, there was a story
Speaker 11: that has been reported about Tesla with employees looking at
Speaker 11: Tesla cameras that without authorization. So that's the potential anything
Speaker 11: that has a camera or a microphone. You know, you
Speaker 11: just kind of have to trust that the company is
Speaker 11: going to protect that respect that which you know, that's
Speaker 11: the day and age we live in, and you know,
Speaker 11: most things come with cameras and microphones. You know, there's
Speaker 11: also the sensors that that tell how fast you're going,
Speaker 11: or how much you weigh, or what the temperature is outside,
Speaker 11: things like that. But when you read the privacy policies
Speaker 11: of these car companies, that's when the eyebrows really go up,
Speaker 11: because they they have these handy little tables in number
Speaker 11: of them where they lay out all the personal information
Speaker 11: they say they can collect on you, and we saw
Speaker 11: things like sex life. Kia mentioned they could collect information
Speaker 11: about your sex life, Nissan mentioned sexual activity, genetic information,
Speaker 11: medical information, uh, you know, race, immigration, and then they
Speaker 11: can they say they can go on and collect even
Speaker 11: more data about you by by collecting it from third
Speaker 11: party so versus like buying it from data brokers or
Speaker 11: getting it from public information public sources that they can
Speaker 11: then combine into, you know, a bigger profile on you.
Speaker 11: And then they say they talk about making inferences about
Speaker 11: things like your intelligence or your abilities, and I don't
Speaker 11: know about you, but I don't need a car company
Speaker 11: making any inferences about my intelligence.
Speaker 2: That just feels creepy.
Speaker 1: It sounds like it's the wild West. It sounds like
Speaker 1: it's the early days of sort of the Internet, and
Speaker 1: when everything tracked you. You'd go to shop for a
Speaker 1: mattress on one website and it would show up for
Speaker 1: ads on thousands of other websites. Is that what's happening
Speaker 1: with the car companies. Nobody's ever really thought about this before,
Speaker 1: so they're just doing whatever they can before people realize
Speaker 1: that they're doing this.
Speaker 2: It sure feels that way.
Speaker 11: It feels like this beast kind of got out of
Speaker 11: control before people started paying attention.
Speaker 2: I mean, I'm guilty of that.
Speaker 11: We started doing this research, and as we were looking
Speaker 11: into it and realized just how bad it was, we're like,
Speaker 11: why aren't more people talking about this?
Speaker 2: This is really bad?
Speaker 11: And then we realized, well, we're the ones that our
Speaker 11: job to talk about this, So I'm glad that you're
Speaker 11: talking about this. And then in terms of the wild West,
Speaker 11: you know, I think consumers are probably pretty kind of
Speaker 11: numb to the fact that their data is collected and
Speaker 11: used for advertising.
Speaker 2: But when you think.
Speaker 11: About cars and you think about the data that can
Speaker 11: be collected and shared, and also just kind of how
Speaker 11: we see cars in our culture, and when you read
Speaker 11: lines in privacy policies that say things like a car
Speaker 11: company could share your personal information with government or law
Speaker 11: enforcement based on something as simple as a formal or
Speaker 11: informal request, then you start to get in the land
Speaker 11: of where things get really kind of scary, because if
Speaker 11: nothing more than an informal request from the government would
Speaker 11: let them listen in on the microphone or track your
Speaker 11: every move, or you know, monitor how many people you
Speaker 11: have in your car.
Speaker 2: That gets really scary.
Speaker 1: So what's the risk of all of this, what's the
Speaker 1: potential consequences of all of this? Why should we be concerned?
Speaker 11: Well, the big reason I think people should be concerned
Speaker 11: is there's not Consumers don't have choice now, you know,
Speaker 11: so if you go and look up a smart fitness tracker,
Speaker 11: you know, we can tell you some that are going
Speaker 11: to do better at.
Speaker 2: Privacy than others.
Speaker 11: With cars, we can't recommend any car companies that are
Speaker 11: going to that are doing better.
Speaker 2: And that's scary.
Speaker 11: And there's not a lot of you know, like this
Speaker 11: is just starting to be talked about, So what are
Speaker 11: the solutions?
Speaker 2: Consumers don't have a lot of options.
Speaker 11: It's time for the policy makers and regulators to step in.
Speaker 2: But we all know that takes a lot of time.
Speaker 11: And the car companies, I mean, let's be honest, car
Speaker 11: companies don't have a long history of very ethical behavior,
Speaker 11: so pushing them to do what's right is going to
Speaker 11: take all of us. And so i'd say, you know,
Speaker 11: if you feel outraged after seeing you know what we're reporting,
Speaker 11: great and then take an action, you know, contact and
Speaker 11: elected official, you know, find out who's a regulator in
Speaker 11: your state and contact them.
Speaker 2: Just make a little bit of noise, because that's what's
Speaker 2: going to take to make change.
Speaker 1: Are there these like options to opt out in the
Speaker 1: app or on the car itself.
Speaker 2: Yeah, opting out is very interesting.
Speaker 11: Tugh's privacy policy basically says you can opt out of
Speaker 11: data collection, but yeah, your car might become inoperable.
Speaker 2: And that's not much of a choice.
Speaker 11: General Motors is interesting because there were reports that some
Speaker 11: of their cars started coming with an option and the
Speaker 11: sticker price that people couldn't opt out of. So it
Speaker 11: wasn't much of an option for fifteen hundred dollars for
Speaker 11: their on Star connected services. And if people are paying
Speaker 11: fifteen hundred dollars for a service that they don't want
Speaker 11: to use because of privacy reasons, you know, that's not fair.
Speaker 2: That's not right.
Speaker 11: And so choice and consent are both really big concerns.
Speaker 11: I mean, consent is a real big issue. You know,
Speaker 11: some car companies basically say you getting in the car
Speaker 11: and being a passenger as a connected car is in essence?
Speaker 11: Can they consider that consent to their privacy policy? And
Speaker 11: neither one of those things are right. And so this
Speaker 11: is why cars are the worst privacy category we've ever reviewed.
Speaker 1: Why is our data so valuable?
Speaker 11: Follow the money right, Like data equals money. The more
Speaker 11: they can tell about you. You know, if Nissan knows
Speaker 11: about your sex life and your intelligence, they can make
Speaker 11: a lot of inferences that you know, would allow marketers
Speaker 11: to target you with things. And it gets really scary
Speaker 11: when you think, you're like, oh, what's an ad what's
Speaker 11: that matter? But if somebody can determine, you know, you
Speaker 11: know where your weaknesses lie based on those inferences, they
Speaker 11: can manipulate you. And you see that a lot in
Speaker 11: our on our internet, you know, people being manipulated and
Speaker 11: lead in places that are not healthy.
Speaker 2: And so that's a big reason.
Speaker 11: You know, companies see it as a way to make money,
Speaker 11: but bad actors see it as a way to manipulate
Speaker 11: people with advertising, and and then it just.
Speaker 2: Kind of spirals from there.
Speaker 1: Where can folks find more information about all this?
Speaker 11: Oh, just go to Privacy Not Included dot org. We
Speaker 11: have articles there, We have the twenty five car reviews.
Speaker 11: Just click on the car tab and if you see
Speaker 11: something that we didn't review.
Speaker 2: Please shoot us out.
Speaker 11: There's a form you can tell us and we'll hopefully
Speaker 11: get to it Somedayah.
Speaker 1: Call Trider, head of the Privacy Not Included team at Mozilla.
Speaker 1: Thanks so much for joining me today.
Speaker 11: Thank you.
Speaker 1: All right, we'll have more rich on Tech coming up
Speaker 1: after this. If you have a question, give me a call.
Speaker 1: Triple eight rich one oh one eight eight eight seven
Speaker 1: four to two four one zero one. Welcome back to
Speaker 1: rich on Tech. Rich DeMuro here talking technology with you. Yes, surprising,
Speaker 1: huh about all the car situation, I mean there's really
Speaker 1: the takeaway is can you do anything about it? Not really.
Speaker 1: You know, a lot of these websites and things, you know,
Speaker 1: you can at least say I want to opt out
Speaker 1: the privacy situation. You know, there's a lot of settings
Speaker 1: and a lot of privacy safeguards in place for some
Speaker 1: of these established things. But with cars, again, it's kind
Speaker 1: of like the Wild West. I feel like they're just
Speaker 1: they're just doing whatever they can to get as much
Speaker 1: information they can until someone says something. And by the way,
Speaker 1: when I was in Europe, it's interesting they have a
Speaker 1: lot of Europe in California have like probably the strictest
Speaker 1: privacy laws and regulations, and in Europe It's interesting when
Speaker 1: you go to a website, you know how you get
Speaker 1: those pop ups on every website that says, do you
Speaker 1: want to accept these cookies? And I would always recommend
Speaker 1: that you say reject if you can. But in America,
Speaker 1: the websites usually have two options. It says, dis let's
Speaker 1: see what does this say? Basically accept all or go
Speaker 1: into settings. And then you got to go into these
Speaker 1: settings to like select, you know, de select each individual one,
Speaker 1: which is kind of a pain, so you end up
Speaker 1: saying just select say yes to everything. Well, in Europe
Speaker 1: the only two options are accept all and reject all. Somehow,
Speaker 1: reject all got lost in translation here in the US,
Speaker 1: which would make life a lot easier for us because
Speaker 1: then we don't have to have all these different websites
Speaker 1: following us. So anyway, over in Europe a little bit
Speaker 1: more privacy when it comes to that stuff. They had
Speaker 1: GDPR over there, which is all their data protection regulations,
Speaker 1: So we're kind of getting some of that here in
Speaker 1: the US, but it is still still pretty wild. I mean, really,
Speaker 1: the biggest company to do anything with data privacy was
Speaker 1: Apple when they turned on their little privacy switch on
Speaker 1: the iPhone through the software. I mean that really changed things.
Speaker 1: I mean Facebook overnight lost like ten billion dollars in
Speaker 1: AD revenue because it was just like they couldn't track
Speaker 1: people as much anymore. What's that called. I think it's
Speaker 1: called let's see, I gotta remember what it was called.
Speaker 1: It's called like app tracking transparency. I think app tracking transparency.
Speaker 1: App tracking. It's when you see that little message that
Speaker 1: pops up that says, hey, would you like this app
Speaker 1: to follow you around? You're like, no, yeah, att app
Speaker 1: tracking transparency. This is where iOS asks users for permission
Speaker 1: to share their data. And when they turn this on,
Speaker 1: obviously everyone was just like, no, don't follow me around.
Speaker 1: I gotta watch you to follow me, and that really
Speaker 1: mess things up. Now, ironically, Chrome Google Chrome is doing
Speaker 1: something in the opposite way, and I'll tell you about that.
Speaker 1: Let me take this call. Lisa's been on hold for
Speaker 1: a while. Lisa is in spring Hill. I'll tell you
Speaker 1: about the the Chrome setting after this. Lisa, you're on
Speaker 1: with Rich.
Speaker 12: Hey, Rich, thank you for taking my call.
Speaker 1: Thanks for calling in.
Speaker 4: Sorry.
Speaker 12: I have an HP Pavilion twenty touchscreen a computer and
Speaker 12: it's running currently Windows eight point one. It is a
Speaker 12: little bit older it's not a primary PC. And I
Speaker 12: have a medically fragile son that average life span is
Speaker 12: six and he's actually going to be thirty four next
Speaker 12: a month. Oh wow, Yeah, amazing and cognitively kindergarten first grade.
Speaker 12: And I have a number of older PC software discs
Speaker 12: that really use like ninety five three point one ninety eight.
Speaker 12: Is it realistic for me at all to think that
Speaker 12: I can take this computer not have it beat internet
Speaker 12: access because that's much too advance for him, but for
Speaker 12: him to be able to enjoy these software games currently.
Speaker 1: Well, first off, I'm sure this has been tough for
Speaker 1: you with your son, and I feel for you, so
Speaker 1: I think you've you've done really well. So I just want.
Speaker 12: To let you know that it's a gift and a blessing.
Speaker 1: Yeah. Yeah, So anyway, I just want to get that
Speaker 1: out of the way. But with this setup. So my
Speaker 1: thoughts on this are you can try it. I think
Speaker 1: that it's going to be a little bit of work
Speaker 1: to try to get these two and you know, it
Speaker 1: may work. Some of them may work. Do you now
Speaker 1: when you say you have the discs, are you trying
Speaker 1: to put these discs in the new machine? Like does
Speaker 1: the machine have the slots for these disks? Are they sloppies?
Speaker 12: It does have a dvblat and when I put them in,
Speaker 12: majority of them are just telling me that the things
Speaker 12: don't match.
Speaker 1: Oh so it's not even letting you that.
Speaker 12: Yeah, I was curious if I could just you know,
Speaker 12: clean this out and put in like if I have
Speaker 12: a Windows ninety eight or a Windows ninety five CD
Speaker 12: to make that be I'm not sure what I apologize,
Speaker 12: My computer knowledge is not that great. But to figure
Speaker 12: out if I can install that in lieu of the
Speaker 12: current system, that if that would be able to be
Speaker 12: done on this type of a computer.
Speaker 1: Well, I mean that's an option. You know, it's been
Speaker 1: it's been a long time since I installed Windows, you know,
Speaker 1: ninety eight, ninety five, Windows three point one. It's been
Speaker 1: a very long time since these things. So but with
Speaker 1: that said, I mean, if you're on a computer and
Speaker 1: you've got the DVD drive, it really would come down
Speaker 1: to I think the like the firmware and the bootloader,
Speaker 1: like whether they would allow this to be installed on there.
Speaker 1: And so I think that you'd probably need to enlist
Speaker 1: the help of someone to kind of you know, like
Speaker 1: maybe find like a good, you know, helpful tech person
Speaker 1: in your area that just wants to do this out
Speaker 1: of the goodness of their heart, and you know, maybe
Speaker 1: they can format that drive and run the if you
Speaker 1: have the disc for it Windows ninety five ninety eight. Now,
Speaker 1: the other thing you might be able to do, and
Speaker 1: I'm sure I'm gonna get a lot of emails about
Speaker 1: this with some suggestions, but I think the other thing
Speaker 1: you could do is maybe try like an emulator program.
Speaker 1: So I think on these discs, if you look at
Speaker 1: the way these discs are, if you can put them
Speaker 1: into the computer and actually just see what's on them
Speaker 1: instead of running the installer, maybe try to drag the
Speaker 1: information from the disc to the computer, and then you
Speaker 1: might be able to run these inside like a DOS emulator,
Speaker 1: because a lot of these programs need stuff that does
Speaker 1: the newer programs. The newer version of Windows just doesn't
Speaker 1: have on it anymore. And so that's one way. So
Speaker 1: if you can get the games to install, they're like,
Speaker 1: if you can get the the exse file on there,
Speaker 1: you might be able to do what's called compatibility mode,
Speaker 1: and you can right click that games, you know, the
Speaker 1: ex file, and you click properties and there's a compatibility
Speaker 1: tab and you can actually select the version of Windows
Speaker 1: you want to run this thing in. So that might
Speaker 1: be the easiest way you could try that. So again
Speaker 1: that's called that's called compatibility mode. So you can search
Speaker 1: search Google for that and show you how to do that.
Speaker 1: But that might be like the easiest way if you
Speaker 1: can get these games on the computer, you know, if
Speaker 1: you can get the programs. The other thing is a
Speaker 1: DOS emulator, so I would check out something called dos
Speaker 1: box and see if that would work. You can also
Speaker 1: run an older version of Windows in a virtual machine
Speaker 1: as well, so if you want to try that. But again,
Speaker 1: all of these things are getting a little bit like
Speaker 1: you know, they're getting a little complicated, right, So if
Speaker 1: you're if you're really.
Speaker 12: Not an expert, Yeah, no I'm not.
Speaker 1: But I think I would if I were you, I
Speaker 1: would enlist the help find someone at some sort of
Speaker 1: program there that you know that just look online for
Speaker 1: someone in your area that's got the you know, that
Speaker 1: wants to help people and maybe it is working at
Speaker 1: like a nonprofit or something computer nonprofit that might be
Speaker 1: able to help you set this up because a lot
Speaker 1: of times they'll take old computers and they'll get them
Speaker 1: running again. We've got a guy here in La called
Speaker 1: the Laptop Elf and he does that and so you know,
Speaker 1: maybe even look him up and he might be able
Speaker 1: to guide you on there. But Lisa, great question. Thanks
Speaker 1: for being such an amazing person out there in spring Hill, Florida.
Speaker 1: Best of luck to you and your son with these games.
Speaker 1: Triple eight rich one O one eight eight eight seven
Speaker 1: four to two four one zero one. Back rich DeMuro
Speaker 1: here hanging out with you, talking technology at Triple eight
Speaker 1: Rich one O one. That's eight eight eight seven four
Speaker 1: to two four one zero one. So much to talk about. Still,
Speaker 1: new ad settings on Google Chrome that you might want
Speaker 1: to change. Roadblocks is coming to PlayStation, so your kids
Speaker 1: are going to be bugging you for one of those now.
Speaker 1: And eBay is uh embracing AI to help you sell
Speaker 1: that stuff in your attic a little bit easier. And
Speaker 1: believe me, AI is everywhere at this point. It is
Speaker 1: really just taken. I can't believe how fast AI has
Speaker 1: had an impact on so many of the products and
Speaker 1: services that we use, and it's just getting starts. Let's
Speaker 1: see Triple eight rich one on one eight eight eight
Speaker 1: seven four to two four one zero one. We had
Speaker 1: someone leave a voicemail at the website rich on tech
Speaker 1: dot TV. If you want to do that for the
Speaker 1: feedback segment. If you don't want to call in, you're
Speaker 1: a little embarrassed, you don't want to be on the phone,
Speaker 1: you want to be in live radio, you can go
Speaker 1: to my website rich on tech dot TV. Look for
Speaker 1: the microphone button in the lower right hand corner. You
Speaker 1: can tap that and you can leave me a voicemail.
Speaker 1: Just my advice is be concise, right, I mean, you know,
Speaker 1: you just just be concise, and we will perhaps play
Speaker 1: that on the air in the feedback section of the
Speaker 1: show which comes up at the end. Here, let's see,
Speaker 1: let me tell you about this Google Chrome ad settings situation.
Speaker 1: So Google Chrome is rolling out something called Enhanced ad Privacy,
Speaker 1: which sounds great, right, But this actually targets ads to
Speaker 1: you based on your browsing history using something called the
Speaker 1: Topics API. So basically what's happening is this kind of
Speaker 1: goes back to what I was saying about Apple all
Speaker 1: there's a big kind of backlash against sharing the exact
Speaker 1: things that you're doing on your phone and the websites
Speaker 1: that you're going to with other websites using what's called
Speaker 1: third party cookies. I know it gets a little complicated,
Speaker 1: but basically, if you've ever seen one of those ads
Speaker 1: that follows you around the web, that's because of what's
Speaker 1: called a third party cookie. That means that when you
Speaker 1: visit one website, right and you shop for a new comforter,
Speaker 1: there's a little cookie that remembers that on your web browser.
Speaker 1: And then when you go to another website that sells stuff,
Speaker 1: it looks at your cookies and it says, oh, this
Speaker 1: guy was looking for a comforter, let me show him
Speaker 1: ads for comforters. So that's kind of how that works
Speaker 1: in a nutshell. And there's companies that kind of broker
Speaker 1: these cookies. So and it's even more complicated. So when
Speaker 1: you go to a website, there might be a list
Speaker 1: of like thirty other tracking companies that work with that
Speaker 1: website to gather the data of you, what you're doing,
Speaker 1: how you're doing it, and then they exchange that data
Speaker 1: with other websites, and websites pay for all this. It's
Speaker 1: like our guest earlier said, it's all about the money.
Speaker 1: And so people are getting hip to this. They're blocking
Speaker 1: third party cookies, they're using ad blockers, they're using enhanced
Speaker 1: tracking search engines like Duck duck Go, and browsers like Brave,
Speaker 1: and so it's getting tougher and tougher for these companies
Speaker 1: to figure out who you are, what you're doing, what
Speaker 1: you're looking at, and so they're coming up with new
Speaker 1: ways of doing it. So Google, who obviously has a
Speaker 1: lot to lose in this situation because they're entirely ad
Speaker 1: revenue based, they're saying, Okay, well, let's come up with
Speaker 1: something that seems to be private, but let's make it
Speaker 1: work for people. So they call it the Topics API,
Speaker 1: and this works for advertisers and you. So they're saying, look,
Speaker 1: we're not going to share who you are, but we're
Speaker 1: just going to kind of figure out the things that
Speaker 1: you're interested in, and we're going to share those things
Speaker 1: with companies the websites that you visit. We're gonna say, look,
Speaker 1: riches into motorcycles, riches into travel, riches into you know, premium,
Speaker 1: you know whatever, and that's the information we'll share with
Speaker 1: the website. And then the website goes, Okay, we got
Speaker 1: a guy here who likes motorcycles. Let's show them accessories
Speaker 1: for motorcycles. And that's how this works. Now. The bad
Speaker 1: part about this is that Google is pretty much making
Speaker 1: this where you have to turn it off if you
Speaker 1: don't want it. So they're putting a pop up on
Speaker 1: your screen that says here's what we're doing. Got it,
Speaker 1: and you press got it, and you've just turned this on. Now,
Speaker 1: like I said, in Europe, a lot of the menus
Speaker 1: are saying turn it on instead of got it, but
Speaker 1: here in the US it just says got it. So
Speaker 1: you press got it and you're like, okay, well that's
Speaker 1: whatever that was, and really you just turned on this
Speaker 1: new feature. So some are saying this is what's called
Speaker 1: a dark pattern because you're opting in by DeFi rather
Speaker 1: than saying, hey, I don't want this. And so I
Speaker 1: tell you all this because there is a way to
Speaker 1: turn this off, and I would kind of I'm not
Speaker 1: saying you have to turn it off, but I'm just
Speaker 1: letting you know about this so you can decide if
Speaker 1: you want to turn it off. So, if you're running
Speaker 1: Chrome on your computer, go to the menu, and the
Speaker 1: menu are those three dots that are next to your name,
Speaker 1: the three vertical dots and then you tap settings, and
Speaker 1: then once you're in settings, there's something called privacy and Security.
Speaker 1: You tap that and then you'll see something that says
Speaker 1: AD privacy, customize the info used by sites to show
Speaker 1: you ads, and you can go in there and it
Speaker 1: says AD topics, site suggested Ads, and AD measurement. All
Speaker 1: three of these settings are probably turned on on your Chrome.
Speaker 1: I have them turned off just because I feel like
Speaker 1: the less information floating out there about me is better.
Speaker 1: So I like these turned off, but you can them
Speaker 1: on if you want more targeted ads. That's fine. I
Speaker 1: don't think it's necessarily a bad thing. I just think
Speaker 1: that you should know how to turn these on and off.
Speaker 1: So again, menu settings, Privacy and Security, and then go
Speaker 1: to AD Privacy and you'll see those three toggles to
Speaker 1: turn on or off. While you're in here, you might
Speaker 1: also want to look at third party cookies. I would
Speaker 1: suggest blocking third party cookies on your web browser, and
Speaker 1: so that way these third party cookies aren't sharing as
Speaker 1: much information about you either, So that's an option. Most
Speaker 1: of the time, it says either allow third party cookies,
Speaker 1: block third party cookies and incognito, or block third party cookies.
Speaker 1: I would say block third party cookies, that would be
Speaker 1: my suggestion, but again it's up to you. Now, if
Speaker 1: you want an easy I know that's a lot. So
Speaker 1: if you want an easy to follow way to do this,
Speaker 1: just go to my instagram at rich on Tech and
Speaker 1: look for the posts that says Chrome Privacy Alert. You
Speaker 1: can just tap that and it's very very simple. I've
Speaker 1: got the instructions there. I'll also put it on the
Speaker 1: show notes. Oh let's see, let's go to uh Mike
Speaker 1: in Long Beach. Mike, you're on with rich Hi, how
Speaker 1: are you doing. I'm doing fantastic. What can I help
Speaker 1: you with?
Speaker 6: Uh?
Speaker 7: Yeah, I I want either a computer or tablet or iPad.
Speaker 7: And the whole purpose of it is just to do
Speaker 7: investing and financial so you know, pay bills, not gonna
Speaker 7: do email, not going to even do browsing. That's that's
Speaker 7: the only thing I want to do because there's things
Speaker 7: that I could do with that that I can't do
Speaker 7: on my iPhone.
Speaker 1: Right, just having that desktop browser and all that stuff.
Speaker 7: I'm thinking more like a notebook.
Speaker 1: But it just so you want a laptop.
Speaker 7: Probably because I don't have a lot of room, Okay, house.
Speaker 1: Well, I would not recommend a tablet. I think that
Speaker 1: if you're if you're trying to do you know, your
Speaker 1: banking on there investing, I think a tablet is good,
Speaker 1: but I think a tablet is more for sort of
Speaker 1: content consumption. And so I would recommend a laptop because
Speaker 1: it's going to be easier. Now, you may not need
Speaker 1: a laptop. Are you taking Are you doing this from
Speaker 1: the couch or are you gonna take this around the
Speaker 1: house or are you just you know, are you gonna
Speaker 1: set this up like in an office?
Speaker 7: Uh no, I I just do it on my iPhone
Speaker 7: wherever I'm at in the house, either either sitting in
Speaker 7: the TV or sometimes in the bedroom.
Speaker 1: Okay, well then I then maybe you want a laptop
Speaker 1: so you can bring it around the house, but I
Speaker 1: don't think you need something that's very high powered. We
Speaker 1: had a guest on a couple of weeks ago that
Speaker 1: went through some of the top laptops for twenty twenty three,
Speaker 1: and especially the laptops that were the best value, and
Speaker 1: so I'm going to recommend too that I think would
Speaker 1: work for your situation. The first is the the Asus
Speaker 1: zen Book fourteen o LEAD and this is a Windows laptop,
Speaker 1: and it's got the specs that you need, and it's
Speaker 1: got the price that you need. So it's going to
Speaker 1: be under one thousand dollars. And we are coming up
Speaker 1: to the holidays, and these are going to be discounted
Speaker 1: during the holidays, So if you can wait a little bit,
Speaker 1: I personally would just kind of watch the price on
Speaker 1: these things and see what happens with the pricing, because,
Speaker 1: believe me, there's a glut of computers in the market
Speaker 1: at this point because everyone was buying them during the pandemic.
Speaker 1: The manufacturers were ramped up sales, and now of course
Speaker 1: everyone's set up and they don't need these as much.
Speaker 1: So this one's got great specs, it's got a nice
Speaker 1: big screen for you, fourteen inches, running the latest Windows,
Speaker 1: and it's a good price under a thousand bucks. It
Speaker 1: looks like it's running about maybe seven to eight hundred dollars,
Speaker 1: depending on how you get get it configured. The other
Speaker 1: thing is a MacBook. If you want to go Apple,
Speaker 1: I would recommend a MacBook. They've got a new MacBook Air,
Speaker 1: but it's pricey, obviously, it's starting at thirteen hundred dollars.
Speaker 1: That's the MacBook Air. Fifteen. That'll give you a really
Speaker 1: nice big screen to work on. If you don't particularly
Speaker 1: need that, you can go with the thirteen inch. Oh wow,
Speaker 1: this actually let's see. Oh, the MacBook Airs is actually
Speaker 1: on sale on Amazon right now. It's down to it's
Speaker 1: basically fifteen percent off, down to eleven hundred bucks, so
Speaker 1: that's pretty good. But again, these prices are going to
Speaker 1: be coming down. If you want an inexpensive Mac computer.
Speaker 1: The twenty twenty version of the MacBook Air, which has
Speaker 1: their M one chip, which is a little bit old
Speaker 1: at this point, but it still works pretty well. That's
Speaker 1: got a thirteen inch display. They're selling that for about
Speaker 1: seven hundred and fifty dollars. So those are a couple
Speaker 1: of options for you. I think any of those will
Speaker 1: work for what you're doing, because you're just talking about
Speaker 1: doing basic web browsing, investing, banking. I'd recommend a Chromebook,
Speaker 1: but I think that that's even too basic for what
Speaker 1: you want. I think a standard desktop running either a
Speaker 1: standard web browser it would be best for you. Even
Speaker 1: though Chromebook does that, I think that that's probably the
Speaker 1: best for you. So, Mike, I think that's going to
Speaker 1: do it. I hope you make a lot of money
Speaker 1: with this laptop, and then when you need a new one,
Speaker 1: you can just upgrade. All right, Thanks for the call today,
Speaker 1: appreciate it. From their long beach phone number, Triple eight
Speaker 1: rich one on one eighty eight seven four to two
Speaker 1: four one zero one. Coming up later in the show,
Speaker 1: I'll tell you about Oh we're going to talk to
Speaker 1: Julian Vargas mobile access technology specialists. He's going to run
Speaker 1: over some of the latest ways technology is helping the blind.
Speaker 1: You're listening to rich on Tech. Welcome back to rich
Speaker 1: on Tech. Rich DeMuro here talking technology with you at
Speaker 1: Triple eight rich one O one. That's eight eight eight
Speaker 1: seven four to two four one zero one, website, rich
Speaker 1: on Tech dot tv, or you can find me on
Speaker 1: social media at rich on Tech. Let's go to Don
Speaker 1: in Utah. Don. You're on with rich.
Speaker 3: Hey, Rich, I love your show.
Speaker 13: It's very informative. It keeps me happy every.
Speaker 7: Time I'm listening.
Speaker 4: Oh, thank you.
Speaker 13: I hope this is a simple question. I have my
Speaker 13: Apple iPhone thirteen. I've had it for a few years
Speaker 13: and I've recorded like barbershops songs, like like thousands of hours.
Speaker 5: Okays, some little things that I just post up like
Speaker 5: do do do Do?
Speaker 2: Do Do Do Do.
Speaker 13: I would like to figure out how to get that
Speaker 13: on the internet somehow so everybody can hear that. I'll
Speaker 13: I can post them all somewhere.
Speaker 1: How long are these.
Speaker 13: Well some of them are two or three hours, and
Speaker 13: some of them are just a few seconds.
Speaker 1: Oh wow, okay? How did you.
Speaker 13: Record them on my voice and noms on my iPhone?
Speaker 1: Oh? Okay? And is it is this copyrighted stuff or
Speaker 1: is this stuff you did?
Speaker 13: No, it's just my bar course it's not. You know,
Speaker 13: it's fine.
Speaker 6: I think I can put it up.
Speaker 1: Oh it's your chorus. Okay, so it's your okay, okay. Uh,
Speaker 1: I would think that. Well, hmmm, it's probably a couple
Speaker 1: of ways. I mean, do you want so you can
Speaker 1: do a you know, like a simple website and you
Speaker 1: want this for free? By the way, Yeah, I just.
Speaker 13: Want to post it so everybody can hear it about it?
Speaker 13: Cool stuff on there.
Speaker 6: I just want to get it out there for everybody.
Speaker 1: Well, a lot of the free stuff has gone away,
Speaker 1: so I'm trying to see. SoundCloud obviously is one of
Speaker 1: the biggest, you know, places that people post stuff. But
Speaker 1: I'm wondering if they have now started to charge. Uh,
Speaker 1: let's see if they SoundCloud. It's like there, you know
Speaker 1: what they should have it. They should have a requirement
Speaker 1: that these websites should have the pricing information right on
Speaker 1: the front page. Because it's so many of the websites
Speaker 1: now will let you get started and then all of
Speaker 1: a sudden it's like, oh yeah, by the way, it's uh,
Speaker 1: this is it. Okay, so let's see a sound cloud. Okay.
Speaker 1: So it looks like next is up to three hours
Speaker 1: of track uploads. So that may not work for you, right,
Speaker 1: I don't know. So I think that they're all in
Speaker 1: one place.
Speaker 4: They're different, you know.
Speaker 1: Each one's okay. I think the best way to go
Speaker 1: about this is probably going to be YouTube because YouTube
Speaker 1: lets you pretty much upload unlimited for free, and the
Speaker 1: only trick is you're going to have to add video
Speaker 1: to the audio. Right. Oh yeah, yeah, so that's that's
Speaker 1: the main thing. So there's a couple of ways you
Speaker 1: can do this. There's some there's apps on the iPhone
Speaker 1: you can just like, you know, put video like a
Speaker 1: background to it. There's a whole bunch of just video
Speaker 1: apps that you can do that with, you know, like
Speaker 1: a cap cut.
Speaker 4: Have you ever heard of that cap cut Yep?
Speaker 1: Yeah, I mean you just you just being needed. I mean,
Speaker 1: I'm saying, you just add a picture. So if you
Speaker 1: down the app called cap cut, you would basically just
Speaker 1: choose a background image and then you would put your
Speaker 1: audio under that image and it would generate a video.
Speaker 1: Because the reason I'm telling you that is because with YouTube,
Speaker 1: you have to upload a video file, not an audio file.
Speaker 1: So it's kind of like you're you're almost like hacking
Speaker 1: the system a little bit, but not really, It's not
Speaker 1: like you're doing anything wrong. It's just YouTube wants you
Speaker 1: to have some sort of background video. So if you
Speaker 1: just upload any sort of photo or picture or whatever,
Speaker 1: even even it's something you can create on Canva. Have
Speaker 1: you heard of that.
Speaker 13: Canvava?
Speaker 1: Yep, Canva c a n va. So I would. So
Speaker 1: here's what I would do. So take your audio, take
Speaker 1: your your take, sorry, start at cap cut, download that file,
Speaker 1: download that app, have that on your phone. Okay, then
Speaker 1: you're gonna go to Canva. You can download that app
Speaker 1: on your phone and create an image. So you're you're
Speaker 1: going to create a thumbnail image for this video. So
Speaker 1: let's say your barbershop song is about you know, the
Speaker 1: wide open you know, sunset whatever you would, you know,
Speaker 1: just go on on Canva and look for a sunset
Speaker 1: image and just put that on there and then export that.
Speaker 1: Now you have your picture, you'll have your audio from
Speaker 1: your voice memos. You go to cap cut and you
Speaker 1: merge those two together. So you basically drag and drop
Speaker 1: the picture in, you drag and drop the audio in,
Speaker 1: and now you export it as a file. It will
Speaker 1: ask you you know which aspect ratio. It'll have YouTube
Speaker 1: as a preset. You export it and then you go
Speaker 1: to the YouTube app you upload it. That sounds like
Speaker 1: a lot, but it is not. It's very very easy,
Speaker 1: and it's very very simple, and many many people do it,
Speaker 1: and it'll just get your stuff out there on YouTube. Now,
Speaker 1: the other thing you can do, there's a website that
Speaker 1: I like called Headliner. So if you want those kind
Speaker 1: of like fun little waveform images that people like to
Speaker 1: have on static audio, you can use an app called
Speaker 1: Headliner to do that. So that's called headliner dot app.
Speaker 1: And again I'll put all of this in the show notes.
Speaker 1: So if you're listening and you're like, wait, what, but
Speaker 1: that's unlimited as well, so I might even try that first,
Speaker 1: just because I feel like the waveform moving is kind
Speaker 1: of fun to have on your audio file. If it's
Speaker 1: on YouTube, it's just a static thing. So that's what
Speaker 1: I use to create the to create the podcast video
Speaker 1: video podcast of this show, because it's just a static
Speaker 1: image on YouTube. But don that's what I would do,
Speaker 1: and then upload them there. You'll get unlimited and just
Speaker 1: send people the link to the YouTube page. Let's see
Speaker 1: Roadblocks coming to PlayStation. Roadblox is gonna come to PlayStation
Speaker 1: on PlayStation four and PlayStation five in October. It's already
Speaker 1: on pretty much every platform except PlayStation and Nintendo Switch.
Speaker 1: So your kids are gonna be asking to play Roadblocks
Speaker 1: on PlayStation now. You know, one more way to waste
Speaker 1: their time. Triple eight Rich one on one eight eight
Speaker 1: eight seven two four one zero one. Coming up, we're
Speaker 1: going to talk about tech for the blind. You're listening
Speaker 1: to rich on Tech. Welcome back to rich on Tech.
Speaker 1: Rich DeMuro here hanging out with you talking technology and
Speaker 1: uh on the line. You've got a familiar voice from
Speaker 1: the previous show. Julian Vargas, Mobile access technology specialist passionate
Speaker 1: about empowering blind and low vision users to uh leave
Speaker 1: fuller lives with mobile devices and apps. Julian, thanks so
Speaker 1: much for joining me today.
Speaker 4: Thanks for having me on. Rich.
Speaker 1: Hey, I know that you called in the show a
Speaker 1: long time ago and you were you were giving a
Speaker 1: suggest and I said to Kim, I said, hey, why
Speaker 1: don't we just have Julian on the show one time?
Speaker 1: So it's taken a little bit, but I finally got
Speaker 1: you on. Why don't you tell me a little bit
Speaker 1: about yourself? First off?
Speaker 4: So, first of all, I am blind, and the reason
Speaker 4: why that's significant is because I'm not just somebody who
Speaker 4: went and learned how to use these services or things
Speaker 4: and now it's teaching it to people. I actually live
Speaker 4: this stuff. I use it every day. It has made
Speaker 4: me productive and independence. So it's just my greatest pleasure
Speaker 4: in life when I can pass it along to somebody.
Speaker 1: Do you feel like technology has gotten better in recent
Speaker 1: years when it comes to assisting the blind and low vision?
Speaker 4: It certainly has. It's not to say that there isn't
Speaker 4: a long way to go in certain areas, but by
Speaker 4: and large, absolutely it has made a tremendous difference in
Speaker 4: just about all my everyday tasks.
Speaker 1: And so I guess explain for someone you know, because
Speaker 1: I think people you know they have an idea of
Speaker 1: what you know, blind is, what low vision is, Can
Speaker 1: you explain, like just kind of like give me an
Speaker 1: idea of how it impacts your life on a daily basis.
Speaker 4: So blindness is if you think of it on a spectrum.
Speaker 4: Very few people who are called blind really are completely
Speaker 4: and totally blind, meaning no light perception or anything. The
Speaker 4: vast majority of us have some either light perception or
Speaker 4: can see certain things. Maybe it's blurry, maybe it's only
Speaker 4: certain colors. So and some of it depends on light.
Speaker 4: Like my condition is a hereditary disease, so it's very
Speaker 4: similar to written pigmentosa, but it's a little different. And
Speaker 4: as I age, obviously normal sight deteriors anyway, but this
Speaker 4: condition particularly is known to deteriorate. So when I was
Speaker 4: about my early to mid thirties, I started to really
Speaker 4: notice that decline and realize that I had to start
Speaker 4: adopting the blindness methods of doing things, even if I
Speaker 4: still had some usable vision, because at the end of
Speaker 4: the day, you know, if you know how to do
Speaker 4: the blindness methods, it doesn't matter how bright it is,
Speaker 4: how dark it is, what the conditions are, what colors, whatever,
Speaker 4: you can function.
Speaker 1: Okay, thank you for that. That was very helpful for me.
Speaker 1: Let's talk about some of these features. First off, Google Lookout.
Speaker 1: Didn't this just recently get an update from Google?
Speaker 4: It's it's in the pipeline, you know how Google is.
Speaker 4: They announced something just like security updates, and then it
Speaker 4: determines the Google Gods determined when your device is blessed
Speaker 4: enough to receive a bit.
Speaker 1: That's so annoying, by the way, I believe me, I
Speaker 1: call it on TV. I always say whenever someone whenever
Speaker 1: a tech company says rolling out, it's the worst two
Speaker 1: words in the English language for a person that wants
Speaker 1: that feature, because you never know when you're gonna get it.
Speaker 4: I wish they could be like Apple. You know, when
Speaker 4: Apple announces an update, it happens and all the devices
Speaker 4: get it. You don't have to sit here and wait.
Speaker 4: But yeah, that's just the impatient part of me that
Speaker 4: likes to tinker with things.
Speaker 1: So Google Lookout, what does that do exactly?
Speaker 4: So Google Lookout is I almost think of it as
Speaker 4: a Swiss army knife of blindness tools. There's a similar
Speaker 4: app on iOS called Being Ai from Microsoft, and it's
Speaker 4: various different things. You can have it, for example, read
Speaker 4: text that it sees in front of the camera at
Speaker 4: that moment. You can have it describe objects that are
Speaker 4: put in front of the camera at that moment. Or
Speaker 4: you can take a picture of a document and perform
Speaker 4: optical character recognition and then have it read to you aloud.
Speaker 4: You know, you can have it identify currency, you can
Speaker 4: have it read barcode, you can have it du all
Speaker 4: kinds of things. But lately AI has entered the equation
Speaker 4: and it's making a huge difference in a lot of
Speaker 4: areas because you know, at the end of the day,
Speaker 4: we're limited in what the operating system makes the thing
Speaker 4: capable of doing. But AI, it just it just blows
Speaker 4: me away the amount of details that you get in descriptions.
Speaker 1: Wow. Okay, so you've got Seeing Ai from Microsoft, You've
Speaker 1: got the Google Lookout, and then you also have this one.
Speaker 1: Now I've heard of this Be my Eyes app. Now
Speaker 1: they have be My AI.
Speaker 4: Yeah, so b my Eyes is long known for the
Speaker 4: longest time. It's volunteers that agree to help blind people
Speaker 4: when they need a pair of vise to borrow. But
Speaker 4: what this does is it makes it so that now
Speaker 4: you can ask in AI. It's powered by chat GPT Force,
Speaker 4: it's the latest and greatest that they are their offerings
Speaker 4: and you could either take a picture or share a
Speaker 4: picture to it and it comes back with these stunning descriptions.
Speaker 4: In fact, it's very very lengthy, and a lot of
Speaker 4: times you just want to know about one particular thing
Speaker 4: in the picture. So that's what I like about it
Speaker 4: is that I can take a picture. For example, I
Speaker 4: took a picture. I'm a hammer operator, took a picture
Speaker 4: of one of my handheld radios, and of course it
Speaker 4: describes all the buttons, the layout, all that stuff. But
Speaker 4: I wanted to know what was on the display, so
Speaker 4: I could do a follow up question and say what
Speaker 4: does the display say? And it'll either tell me what
Speaker 4: the display says or tell me you know that part's glory.
Speaker 4: Could you send another picture, try to aim more towards
Speaker 4: the display and it kind of helps you to help
Speaker 4: it give me the information that I need.
Speaker 1: So wait, is that going through a volunteer that looking
Speaker 1: at this or is that through AI?
Speaker 4: That's through AI?
Speaker 1: That's that's oh wow.
Speaker 4: Four on the other end.
Speaker 1: So that's pretty advanced, it is. That's incredible, okay, And
Speaker 1: is that available now?
Speaker 4: It's it's available, but you have to sign up for
Speaker 4: because it's currently in beta, but they are opening that
Speaker 4: beta to more and more people these days. So anybody
Speaker 4: who has to be My Eyes app, if you haven't already,
Speaker 4: hit the button that says to sign up for to
Speaker 4: get on the waiting list for be my AI. I
Speaker 4: recommend doing it because then they put you on the
Speaker 4: list and when you get chosen, they send you an
Speaker 4: email thing welcome to be my AI.
Speaker 1: Wow. Okay, let's move on to iOS seventeen. Obviously, Apple
Speaker 1: is I feel like they've done a pretty good job
Speaker 1: with their accessibility features. You kind of have to, you know,
Speaker 1: look for them and enable the ones that work for you.
Speaker 1: But tell me about this new point and speak feature.
Speaker 4: So earlier on they've added things. Of all things they
Speaker 4: addeded in the Magnifier app, so you kind of have
Speaker 4: to know to look there, okay, but they've they've been
Speaker 4: doing things like like door detection and certain object detection.
Speaker 4: Well now they're adding this thing called point and Speak.
Speaker 4: And the reason why this is helpful is, let's say
Speaker 4: I'm at a facility or someplace that has a vending
Speaker 4: machine and it's got all these different buttons on it. Well,
Speaker 4: I can take a picture, or you know, I could
Speaker 4: put the camera in front of it. And from what
Speaker 4: I understand, if I put my finger over my finger
Speaker 4: over one of the buttons, it's going to tell me
Speaker 4: what I'm pointing to. So this is what makes the
Speaker 4: big difference is that now I don't have to try
Speaker 4: to guess that what it read to me and hope
Speaker 4: that I hit the right one. It's going to tell
Speaker 4: me when I'm hovering my finger over the right one.
Speaker 1: Oh wow, that's interesting. So you kind of point your
Speaker 1: finger at it. Does a camera see that?
Speaker 4: Yes? The camera season and I guess the stuff in
Speaker 4: the app season and computes it and all that stuff
Speaker 4: and makes it happen. The thing is, though, you need
Speaker 4: a light our equipped phone, which I currently don't have.
Speaker 4: But I am strongly considering getting the iPhone fifteen Pro
Speaker 4: this year because lightar has been around for a while
Speaker 4: and I was waiting for it to mature and to
Speaker 4: see how it is going to get put to use.
Speaker 4: And now I've seen a use case that makes sense
Speaker 4: for me to add it to my toolbox.
Speaker 1: Okay, So light R was introduced on the iPhone twelve,
Speaker 1: so if you have iPhone twelve, iPhone thirteen, iPhone fourteen,
Speaker 1: or the upcoming iPhone fifteen. Yeah, they kind of introduced
Speaker 1: light AR with like all the AR stuff, and that
Speaker 1: never really took off with Apple. But now, of course
Speaker 1: they're doing the whole headset. So what do you think
Speaker 1: of that? The headset, by the way, do you think that's.
Speaker 4: I wish I had the bundy to spend on it,
Speaker 4: but I think there's a lot of potential with it
Speaker 4: because again, and this is the beauty of an Apple
Speaker 4: from day one. I've already seen demos of this that
Speaker 4: we're done at WWDC where it has voiceover in it,
Speaker 4: so already it's got custom gestures hand gestures that you
Speaker 4: do to interact with it. So I think there's a
Speaker 4: lot of potential to help blind in low vision in
Speaker 4: the futures it develops, and of course as a hopefully
Speaker 4: it price comes down a little bit, becomes a little
Speaker 4: more affordable to the masses.
Speaker 1: Let's help. So I was also looking at some of
Speaker 1: the features on iOS seventeen that are coming out, and
Speaker 1: this is not This is not necessarily an accessibility feature,
Speaker 1: but it's still handy. You can you'll be able to say, Siri,
Speaker 1: read this, and it will automatically read an article to you,
Speaker 1: you know, on the like if you're on a web page.
Speaker 1: So that's kind of cool.
Speaker 4: Yeah, that's particularly handy for people who are high enough
Speaker 4: in vision that don't maybe use voiceover consistently, but may
Speaker 4: occasionally need some spot reading or some a little bit
Speaker 4: of help here and there. And that's what I like
Speaker 4: features like that, or Speak Screen that are also in accessibility,
Speaker 4: so help those people.
Speaker 1: Speak screen is inside the accessibility features. Yes, And who
Speaker 1: do you think is doing a better job? iOS or
Speaker 1: Android with the accessibility stuff?
Speaker 4: You know, Android has come a long way, I have
Speaker 4: to say, and I keep hoping that eventually it's going
Speaker 4: to get so good that I'm going to be able
Speaker 4: to make an Android my daily driver, because I like
Speaker 4: the idea of Android better than io s. But iOS,
Speaker 4: at least in my use case, is still the more
Speaker 4: functional tool. I have both phones because I have to
Speaker 4: know what I'm talking about for each of these platforms,
Speaker 4: so I do play with both, but I think they're
Speaker 4: both getting better. That there's one that's better at one thing,
Speaker 4: one that's better at the other. And I think in
Speaker 4: the end, it's a beautiful world we live in now
Speaker 4: that all the major operating systems more or less has
Speaker 4: some form of accessibility built into them.
Speaker 1: Absolutely, the fact that they're thinking about this and considering
Speaker 1: it and actually building the tools is pretty incredible. And
Speaker 1: before we go real quick, I just want to say,
Speaker 1: I was watching a movie the other day and you
Speaker 1: said retinus pigments pigmentosa. Is that what you said earlier?
Speaker 4: Mine is similar? Mine actually is called Leber's congenital amaurosis
Speaker 4: or LCA. That's my specific condition, but the one that
Speaker 4: it's very similar to is retinitis pigmentosa.
Speaker 1: Okay rtnitis. So I never heard that term in my
Speaker 1: life until a couple of weeks ago. I was watching
Speaker 1: a movie on Netflix called Happiness for Beginners, and I
Speaker 1: don't want to give away the whole movie, but they
Speaker 1: mentioned that in the movie. It's kind of a turning point,
Speaker 1: and so I anyway, I don't know if you heard
Speaker 1: of that, but that's uh. It's it put I issues
Speaker 1: front and center in a in a mainstream movie, which
Speaker 1: I thought was pretty neat.
Speaker 4: That is awesome.
Speaker 1: Julian Vargas Mobile Access, Technology, training and consulting. How can
Speaker 1: folks get in touch with you online?
Speaker 4: Best way to go is to my website www dot tech,
Speaker 4: JV dot com. That's T E, C. H JS and
Speaker 4: John Vis Invictor dot com. All my contact info is
Speaker 4: there for those who don't have the Internet and want
Speaker 4: to get a hold of me. Eight one eighth seven
Speaker 4: nine five four.
Speaker 1: All right, Julian, thanks so much for joining me today.
Speaker 1: I hope you come on the show again.
Speaker 4: I look forward to it. I'm available anytime you're like.
Speaker 1: Thanks a lot. Okay, coming up the feedback segment, and
Speaker 1: I got to tell you about this new AI feature
Speaker 1: on eBay. You are listening to rich on Tech. Welcome
Speaker 1: back to rich on Tech. Rich Demiro here hanging out
Speaker 1: with you talking technology, and it is time for your
Speaker 1: favorite part of the show, the feedback segment. What I
Speaker 1: love about this show is you sometimes you have the answers,
Speaker 1: the insight, the comments, the feedback that just really brings
Speaker 1: this show together. So I do appreciate you sending in
Speaker 1: this information. Let me get through a couple things before
Speaker 1: I get to that. First off, eBay says that they've
Speaker 1: got a new magical listing tool that uses AI to
Speaker 1: make selling on eBay faster, easier, and more accurate. So
Speaker 1: if you've ever posted anything to eBay, you know the challenge, right.
Speaker 1: You want to make things as specific as possible because
Speaker 1: people want to know specifics of what you're selling. But
Speaker 1: it also takes a long time to do that. Sometimes
Speaker 1: you're trying to identify the item you have, you know,
Speaker 1: you're typing in a whole bunch of stuff and then
Speaker 1: you know, so it takes a long time, and if
Speaker 1: you're doing a bunch of stuff, that could really get annoying.
Speaker 1: So eBay says they're now using AI with like eerie accuracy.
Speaker 1: They've got this new magical listing tool which literally lets
Speaker 1: you take a picture of something and watch AI fill
Speaker 1: in the details. It can write titles, descriptions, information which
Speaker 1: might even include the product release date, detailed category and subcategory.
Speaker 1: Plus it then cross references other products to suggest a
Speaker 1: listing price and a shipping cost. So this will really
Speaker 1: help people who may have something in their attic or
Speaker 1: in their garage and don't know where to start, like
Speaker 1: a vintage radio or you know, a collectible and the
Speaker 1: AI is like, oh, we know exactly what this is.
Speaker 1: Here you go, and so this is going to be
Speaker 1: really really cool. They also say that they've rolled out
Speaker 1: a better background removal tool.
Speaker 13: Now.
Speaker 1: I find it funny that people like images without backgrounds.
Speaker 1: When I was shopping on eBay and selling on eBay
Speaker 1: back in the day, I thought the background, having like
Speaker 1: a little bit of like personality in the background was
Speaker 1: a good thing because then you could tell that was
Speaker 1: a real item versus something that was just taken on
Speaker 1: a blank background. But I guess people like, you know,
Speaker 1: if you're taking a picture like in your garage or something,
Speaker 1: you just want to see the image whatever. This is
Speaker 1: going to come out in the next couple of months
Speaker 1: as a public beta, so right now they're testing it
Speaker 1: with employees. Let's see. Polaroid has a new instant camera,
Speaker 1: the I two six hundred dollars. Would you pay six
Speaker 1: hundred bucks for a Polaroid at this point? But it's
Speaker 1: got some manual controls plus some high tech stuff. It
Speaker 1: can better focus, it's got light ar auto focus, got bluetooth,
Speaker 1: a better battery that's rechargeable. Six hundred dollars. It's the
Speaker 1: most premium instant camera from Polaroid. Guess what film seventeen
Speaker 1: dollars for eight pictures. I don't know about that one
Speaker 1: for me. I mean, I love the idea of a Polaroid.
Speaker 1: My kids have like the little cheapy ones, but they
Speaker 1: barely use them. I mean, it's all about the phone
Speaker 1: website Taste bud Dot taste dash bud dot io powered
Speaker 1: by AI. You type in what's in your fridge or
Speaker 1: an ingredient or a couple that you have, and it
Speaker 1: uses chat GPT and stable diffusion to brainstorm and dream
Speaker 1: up recipes. This was created by a couple of folks
Speaker 1: who just wanted to have fun. It's kind of a
Speaker 1: cool retro looking website. Taste dash bud dot io and
Speaker 1: Duo Lingo is adding math lessons. So if you know
Speaker 1: that app for their foreign language lessons, dual Lingo is
Speaker 1: adding math. Come October eleventh, they're going to announce more
Speaker 1: about that. All right, let's see question how long do
Speaker 1: we have? We got a couple of minutes here, let's
Speaker 1: go Oh gosh, I don't think we'll have time for questions,
Speaker 1: so maybe we'll just get to the comments. All right,
Speaker 1: You want to get to the first to voicemail comment.
Speaker 1: Let's hear the voicemail.
Speaker 14: Hi, Rich, I just want to say you're so helpful
Speaker 14: and informative and even for a gen X or slash
Speaker 14: millennial who think she knows some tech stuff. You know,
Speaker 14: can here myself free you tech savvy, but you have
Speaker 14: a lot. And also that segment on ringing and trying
Speaker 14: to get my parents to get a ring what's very helpful.
Speaker 14: So you rock.
Speaker 1: Thank you well, thank you. I love that. Melissa, thanks
Speaker 1: for leaving the voicemail. Dan email says love the radio
Speaker 1: show podcast. My son just started a new school year.
Speaker 1: The school bus is taking a different route because there's
Speaker 1: more kids to pick up, but it's taking more than
Speaker 1: an hour for my son to get to school on
Speaker 1: the bus. Is there a maps app that can coordinate
Speaker 1: a trip with multiple stops in the most efficient manner?
Speaker 1: I tried out AI. I just popped into Claude AI
Speaker 1: a bunch of addresses and I said, can you make
Speaker 1: the most efficient route? And it seemed to work, and
Speaker 1: Dan said, uh, he's working on it, so that might
Speaker 1: be one way. AI is really really wild with all
Speaker 1: this stuff. Let's see. We got to comment from Blue
Speaker 1: Green on Instagram about the privacy stuff with cars, he said,
Speaker 1: I switched to the Ford Mochee. It's shocking how much
Speaker 1: privacy I don't have. There's cameras everywhere. I've covered many
Speaker 1: of them. I bought an Amazon cover to cover one.
Speaker 1: It also assists with the sun. When I wear my sunglasses,
Speaker 1: the car yells at me to watch the road, so
Speaker 1: I have to cover that up. And no, I don't
Speaker 1: get lane assistance with that. These cars have live stream.
Speaker 1: And then he a whole bunch of emojis, peanuts, a clown,
Speaker 1: and a world so whatever that means. And then let's
Speaker 1: see here. Carol says, I got a random one dollar
Speaker 1: charge of my Spectrum account via my credit card. I
Speaker 1: called in. They said, if I want to pay my
Speaker 1: account via representative, I have to pay an extra five dollars.
Speaker 1: I said, nope, if I want to talk to a
Speaker 1: real person, no, I'm not doing that. So they yeah,
Speaker 1: fees are everywhere. Fees are everywhere. Please, if you ever
Speaker 1: get a feed just ask them to waive it and
Speaker 1: see what they say. I've done that with a couple
Speaker 1: of phone companies and things like that. All right, that's
Speaker 1: it for the feedback right now. If you can believe it.
Speaker 1: That's going to do it. For this episode of the show.
Speaker 1: You can find links to anything I mentioned here on
Speaker 1: my website. Just go to Richontech dot tv. This is
Speaker 1: show number thirty six. You can find me on social
Speaker 1: media at rich on Tech. Say hi to me there.
Speaker 1: Next week all about the iPhone fifteen. I'll be up
Speaker 1: at Apple's event. I'll be telling you everything I saw
Speaker 1: there hands on with the new phone. Thank you so
Speaker 1: much for listening. There are so many ways you can
Speaker 1: spend your time. I do appreciate you spending it right
Speaker 1: here with me. I just want to say thanks to
Speaker 1: everyone who makes this show possible. Kim Bobo, Bill engineers
Speaker 1: at all the radio stations across America. My name is
Speaker 1: rich Demiro. Thank you for listening. I will talk to
Speaker 1: you real soon.