1 00:00:00,440 --> 00:00:12,639 Speaker 1: It's another jubile phone frame Mornings on the twenties. Hello, Yes, Hello, 2 00:00:12,840 --> 00:00:16,080 Speaker 1: my name is tied Thibodo and I'm coming from air 3 00:00:16,120 --> 00:00:20,960 Speaker 1: Conditioning and Heating. I was looking for Jane's This is she. 4 00:00:21,720 --> 00:00:24,240 Speaker 2: Hello Jameson, I finally get a call back. I've been 5 00:00:24,320 --> 00:00:26,280 Speaker 2: leading messages for the last four days. 6 00:00:26,360 --> 00:00:28,840 Speaker 1: Okay, yes, and that's why I'm calling you back right now, 7 00:00:28,840 --> 00:00:31,480 Speaker 1: because apparently there is some sort of issue with your 8 00:00:31,600 --> 00:00:34,479 Speaker 1: air conditioning United Heating unit something like that. 9 00:00:35,479 --> 00:00:38,280 Speaker 2: Yes, it's not working. My house is tell me a 10 00:00:38,280 --> 00:00:40,040 Speaker 2: little bit about it. Hot from help. 11 00:00:40,840 --> 00:00:41,400 Speaker 1: Super good. 12 00:00:42,680 --> 00:00:46,560 Speaker 2: Okay, Sorry, are you in the what are you doing? 13 00:00:46,960 --> 00:00:49,240 Speaker 1: I'm just typing down notes here while you tell me 14 00:00:49,320 --> 00:00:51,320 Speaker 1: what the issue is. So sorry about that. Let me 15 00:00:51,640 --> 00:00:52,920 Speaker 1: because so go ahead and tell me a little more 16 00:00:52,920 --> 00:00:55,560 Speaker 1: about it. Pray lout, I'm sorry. What's that? 17 00:00:56,880 --> 00:00:58,880 Speaker 2: Yeah? No, you can't hear me because I can barely 18 00:00:58,920 --> 00:01:01,760 Speaker 2: hear you. Loud loud. 19 00:01:01,800 --> 00:01:03,480 Speaker 1: The air condition is loud. Okay, I take that down 20 00:01:03,520 --> 00:01:05,240 Speaker 1: right now. Air conditioning is loud. 21 00:01:05,360 --> 00:01:08,800 Speaker 2: The typing you're typing or whatever you're doing over there 22 00:01:09,240 --> 00:01:09,760 Speaker 2: is loud. 23 00:01:10,280 --> 00:01:13,399 Speaker 1: You said, my typing is loud, Yes, sir, okay, let 24 00:01:13,440 --> 00:01:14,840 Speaker 1: me just get that down so I can be a note. 25 00:01:14,920 --> 00:01:16,760 Speaker 1: We have to document everything over here, So let me 26 00:01:16,800 --> 00:01:19,240 Speaker 1: just set that type of typing is too loud for 27 00:01:19,480 --> 00:01:24,480 Speaker 1: the customer. I mean try to type typing down. Okay, 28 00:01:24,600 --> 00:01:27,000 Speaker 1: So anyway, what is the issue again? Let me just 29 00:01:27,000 --> 00:01:28,760 Speaker 1: make sure I get a very detailed report of that. 30 00:01:29,520 --> 00:01:31,839 Speaker 2: My AC is broken. I don't know if the lines 31 00:01:31,880 --> 00:01:35,959 Speaker 2: are frozen or what's going on, but nothing is coming. 32 00:01:35,720 --> 00:01:38,639 Speaker 1: Out listeners a loud house. 33 00:01:39,160 --> 00:01:43,120 Speaker 2: My house is incredibly hot, and I'm this is a 34 00:01:43,200 --> 00:01:46,440 Speaker 2: new system. There's absolutely no reason that this should not 35 00:01:46,480 --> 00:01:49,880 Speaker 2: be working. It's large, that's loud in the background. 36 00:01:50,440 --> 00:01:52,400 Speaker 1: Tat, I'm just getting this all down here. 37 00:01:52,440 --> 00:01:56,360 Speaker 2: What was that? What in the are you doing? 38 00:01:56,600 --> 00:01:56,680 Speaker 1: Like? 39 00:01:56,760 --> 00:01:59,760 Speaker 2: How can you possibly listen to me with all of 40 00:01:59,800 --> 00:02:01,680 Speaker 2: that noise in the background. 41 00:02:02,240 --> 00:02:03,880 Speaker 1: I'm just trying to help you out with your air 42 00:02:03,880 --> 00:02:04,920 Speaker 1: conditioning problem. 43 00:02:05,280 --> 00:02:07,160 Speaker 2: You're not helping right now. 44 00:02:07,720 --> 00:02:11,560 Speaker 1: The customer seems to think that Christmas isn't the health. 45 00:02:11,520 --> 00:02:12,120 Speaker 2: And why is that? 46 00:02:12,360 --> 00:02:15,240 Speaker 1: Why am I not being healthy all. 47 00:02:14,919 --> 00:02:18,679 Speaker 2: Of this noise? Are you working on a freaking keyboard 48 00:02:18,720 --> 00:02:21,560 Speaker 2: from the nineteen fifties? What the hell are you doing? 49 00:02:21,680 --> 00:02:23,519 Speaker 1: I'm so sorry about that? Is it the sound of 50 00:02:23,560 --> 00:02:26,120 Speaker 1: the keyboard? When I'm typing down the notes, its a little. 51 00:02:26,000 --> 00:02:28,079 Speaker 2: Loud, just a bit. 52 00:02:28,480 --> 00:02:30,440 Speaker 1: Okay, would it be better for you if I switched 53 00:02:30,440 --> 00:02:31,679 Speaker 1: over to pen and paper. 54 00:02:31,800 --> 00:02:32,960 Speaker 2: That would be amazing. 55 00:02:33,160 --> 00:02:35,400 Speaker 1: Okay, I can do that for you, because it sounds 56 00:02:35,440 --> 00:02:37,200 Speaker 1: like you're pretty fired up right now. We don't want 57 00:02:37,200 --> 00:02:38,920 Speaker 1: your heart in the house with no air conditioning, now, 58 00:02:38,960 --> 00:02:42,760 Speaker 1: do we. I'm sounds particularly okay, So why don't you 59 00:02:42,760 --> 00:02:44,120 Speaker 1: go ahead and start telling me that issue. I just 60 00:02:44,160 --> 00:02:46,320 Speaker 1: write down with a pen and paper so it'll be 61 00:02:46,320 --> 00:02:47,480 Speaker 1: a little less loud for you. 62 00:02:48,160 --> 00:02:50,079 Speaker 2: The AC is a working, it's new. 63 00:02:51,200 --> 00:02:52,239 Speaker 1: What is me? 64 00:02:52,639 --> 00:02:53,720 Speaker 2: What's the sound? Now? 65 00:02:54,120 --> 00:02:55,880 Speaker 1: That's just me. I'm writing it down here. It's just 66 00:02:55,880 --> 00:02:57,520 Speaker 1: writing it down on the penning paper with a pen 67 00:02:57,600 --> 00:02:58,160 Speaker 1: and paper for you. 68 00:02:59,440 --> 00:03:02,400 Speaker 2: Okay, I'm sitting next to a copy machine. Is that 69 00:03:02,480 --> 00:03:02,880 Speaker 2: what I mean? 70 00:03:03,000 --> 00:03:03,040 Speaker 1: Like? 71 00:03:03,080 --> 00:03:04,880 Speaker 2: Because there's just way too much noise. 72 00:03:05,320 --> 00:03:07,680 Speaker 1: So the depending paper as loud as what you're saying. 73 00:03:08,680 --> 00:03:10,560 Speaker 2: Everything is a little bit loud for me. 74 00:03:10,840 --> 00:03:12,480 Speaker 1: Let me switch over to a different device, And I'm 75 00:03:12,520 --> 00:03:14,760 Speaker 1: so sorry about that. It has never been an issue before. 76 00:03:15,639 --> 00:03:17,600 Speaker 2: I don't see how it could not have been an 77 00:03:17,600 --> 00:03:18,360 Speaker 2: issue before. 78 00:03:18,720 --> 00:03:21,760 Speaker 1: Okay, well, now everything should be fine. I've put down 79 00:03:21,840 --> 00:03:23,480 Speaker 1: the pen and paper. I will not be using my 80 00:03:23,520 --> 00:03:26,240 Speaker 1: computer keyboard, and I will be paying attention and just 81 00:03:26,440 --> 00:03:27,880 Speaker 1: I do have to take notes, but it will not 82 00:03:27,919 --> 00:03:30,720 Speaker 1: be loud, I promise, thank you. Yes, So go ahead. 83 00:03:30,720 --> 00:03:33,120 Speaker 1: What's the issue? 84 00:03:34,000 --> 00:03:35,080 Speaker 2: What is that? Are you? 85 00:03:35,280 --> 00:03:35,320 Speaker 1: Do? 86 00:03:35,400 --> 00:03:39,200 Speaker 2: You think type rater right now? Yeah? 87 00:03:39,240 --> 00:03:40,760 Speaker 1: Just type it down real quick because I don't have 88 00:03:40,800 --> 00:03:44,560 Speaker 1: any of the more quiet. I'm so sorry about that. 89 00:03:44,600 --> 00:03:45,240 Speaker 1: What was that? 90 00:03:45,600 --> 00:03:48,600 Speaker 2: You know? I stopped? Just just stop. I'm gonna rip 91 00:03:48,640 --> 00:03:52,400 Speaker 2: the ac out of the pall and throw it onto 92 00:03:52,440 --> 00:03:54,640 Speaker 2: my front yard so you all can drive by and 93 00:03:54,680 --> 00:03:55,240 Speaker 2: pick it up. 94 00:03:55,600 --> 00:03:57,200 Speaker 1: Okay, Well, then at this point I'll just let you 95 00:03:57,280 --> 00:03:59,000 Speaker 1: know it's a prank phone call and your sister set 96 00:03:59,080 --> 00:04:04,240 Speaker 1: you up, Jackie. Yes, this is actually Jubil from the 97 00:04:04,280 --> 00:04:06,040 Speaker 1: Jubil Show doing a phone brank on you, and your 98 00:04:06,080 --> 00:04:07,320 Speaker 1: sister Jackie set you up. 99 00:04:08,240 --> 00:04:09,440 Speaker 2: Oh my god, I'm need to count. 100 00:04:10,000 --> 00:04:13,520 Speaker 1: It's a joke, she said. I'm sorry. You've been trying 101 00:04:14,120 --> 00:04:15,880 Speaker 1: trying to get a hold of the air conditioning people 102 00:04:16,040 --> 00:04:18,560 Speaker 1: and you get really frustrated with bad customer service. 103 00:04:19,320 --> 00:04:22,280 Speaker 2: Oh my god, And yeah, you nailed that on there. 104 00:04:25,040 --> 00:04:27,360 Speaker 2: Wake up every morning with Jubal phone Franks