1 00:00:00,840 --> 00:00:03,320 Speaker 1: Ron Andanian or repair is like a great opera. When 2 00:00:03,360 --> 00:00:05,720 Speaker 1: you're running a repair shop, when you're doing motor repair, 3 00:00:06,360 --> 00:00:08,399 Speaker 1: you listen to this music in your head and you 4 00:00:08,440 --> 00:00:10,040 Speaker 1: hear the beat and you hear the rhythm, and you 5 00:00:10,080 --> 00:00:11,680 Speaker 1: get it going, and all of a sudden you're kind 6 00:00:11,680 --> 00:00:29,920 Speaker 1: of flowing in your own world. You can the Car Doctor. 7 00:00:30,200 --> 00:00:34,760 Speaker 1: Right above the sand shroud, there was like greenish blue. 8 00:00:35,200 --> 00:00:37,800 Speaker 1: Schmoot is the word. I know you like you? I 9 00:00:37,840 --> 00:00:41,800 Speaker 1: like that's a technical term. Yeah, Welcome to the radio 10 00:00:41,880 --> 00:00:46,440 Speaker 1: home of Ron Andanian the Car Doctor. Since this is 11 00:00:46,440 --> 00:00:50,200 Speaker 1: where car owners the world overturned to for their definitive 12 00:00:50,200 --> 00:00:53,880 Speaker 1: opinion on automotive repair. If your mechanics giving you a 13 00:00:53,920 --> 00:00:57,000 Speaker 1: busy signal, pick up the phone and call in the 14 00:00:57,080 --> 00:00:59,680 Speaker 1: garage orders are open, but I am here to take 15 00:00:59,720 --> 00:01:07,400 Speaker 1: your at eight five five five six, and now he running. 16 00:01:07,880 --> 00:01:11,200 Speaker 1: You know, every week I sit there and I think, 17 00:01:11,240 --> 00:01:13,000 Speaker 1: what will I talk about when we kick off the 18 00:01:13,000 --> 00:01:15,679 Speaker 1: show that hour that day, at that moment that hour, 19 00:01:15,760 --> 00:01:19,280 Speaker 1: And you know, I always getting nervous that, g will 20 00:01:19,280 --> 00:01:22,479 Speaker 1: there ever be a time when there's nothing to come 21 00:01:22,520 --> 00:01:25,720 Speaker 1: out here and talk to you about? You know? But 22 00:01:25,840 --> 00:01:28,280 Speaker 1: I'm never disappointed because the phone rings and it solves 23 00:01:28,319 --> 00:01:31,040 Speaker 1: the problem five minutes later. So the phone rang at 24 00:01:31,040 --> 00:01:35,120 Speaker 1: the shop yesterday and it was Gary. I've never met Gary, 25 00:01:35,440 --> 00:01:38,600 Speaker 1: nice enough young man. Um. He's in one of the 26 00:01:38,640 --> 00:01:41,600 Speaker 1: local police academies here. He's working his way through the 27 00:01:41,600 --> 00:01:44,560 Speaker 1: police academy and on the recommendation of a friend, they 28 00:01:44,600 --> 00:01:49,160 Speaker 1: suggested he called a shop and you know, to bring 29 00:01:49,200 --> 00:01:54,040 Speaker 1: his truck in. And the story is, really, if this 30 00:01:54,120 --> 00:01:57,360 Speaker 1: is an indication of what's out there, UM, I have 31 00:01:57,480 --> 00:02:00,200 Speaker 1: to raise my level of sorrow for everybody out they're 32 00:02:00,200 --> 00:02:01,760 Speaker 1: trying to get their car fixed to a whole new level, 33 00:02:01,800 --> 00:02:06,000 Speaker 1: because it's insane. He's got a seventeen Chevy Silverado pickup 34 00:02:06,040 --> 00:02:10,160 Speaker 1: truck that under warranty had to have some engine repair done. 35 00:02:10,400 --> 00:02:15,080 Speaker 1: The he had internal issues, UM, piston and connecting rod problems, 36 00:02:15,200 --> 00:02:17,400 Speaker 1: and I think that's becoming a common issue with the 37 00:02:17,520 --> 00:02:20,679 Speaker 1: multiple displacement the act of fuel management vehicles GM has. 38 00:02:21,600 --> 00:02:24,240 Speaker 1: And they took the engine apart under warranty, put it 39 00:02:24,240 --> 00:02:26,960 Speaker 1: back together. And when Gary got it back, he noticed 40 00:02:27,080 --> 00:02:30,760 Speaker 1: he's got this loud ticking noise that he didn't have before. 41 00:02:31,880 --> 00:02:35,040 Speaker 1: And he's he's somewhat car literally as in his words, 42 00:02:35,080 --> 00:02:36,640 Speaker 1: and I can tell by talking to him he is. 43 00:02:37,440 --> 00:02:41,120 Speaker 1: And he said to me that he had someone listened 44 00:02:41,120 --> 00:02:43,760 Speaker 1: to it, and he had more than a few someone's 45 00:02:43,800 --> 00:02:47,040 Speaker 1: listened to it. And everybody listens to it says it's 46 00:02:47,080 --> 00:02:50,880 Speaker 1: an exhaust leak. They hear an exhaust leak where there 47 00:02:51,000 --> 00:02:54,440 Speaker 1: wasn't one before that tik tick, which would drive me 48 00:02:54,560 --> 00:02:57,760 Speaker 1: nuts by the way, um, and I can understand his pain. 49 00:02:59,120 --> 00:03:00,840 Speaker 1: So he took it back to the dealership. This was 50 00:03:00,880 --> 00:03:05,040 Speaker 1: a GM Chevrolet dealership here in central New Jersey, and 51 00:03:05,080 --> 00:03:07,400 Speaker 1: they told him they looked at it, and you're not 52 00:03:07,440 --> 00:03:09,560 Speaker 1: gonna believe the answer. Well, maybe you will believe the 53 00:03:09,560 --> 00:03:14,359 Speaker 1: answer because you probably have heard this before. The answer was, well, 54 00:03:14,400 --> 00:03:17,640 Speaker 1: you know, we had to take apart the entire engine, 55 00:03:18,560 --> 00:03:21,399 Speaker 1: the whole engine, And he said, they repeatedly said that, 56 00:03:22,600 --> 00:03:26,000 Speaker 1: and it's very difficult and almost impossible to put it 57 00:03:26,040 --> 00:03:29,360 Speaker 1: back together the way the factory assembled it. And the 58 00:03:29,400 --> 00:03:32,200 Speaker 1: fact that we took the truck apart, you know, there's 59 00:03:32,240 --> 00:03:35,280 Speaker 1: gonna be a few things out of place that we 60 00:03:35,400 --> 00:03:38,240 Speaker 1: can't get quite right, because you know, we had to 61 00:03:38,240 --> 00:03:45,120 Speaker 1: take the whole engine apart. I that this isn't a 62 00:03:45,360 --> 00:03:47,760 Speaker 1: you know, there's nothing wrong with your radio or computer 63 00:03:47,880 --> 00:03:50,640 Speaker 1: or however. I was just I'm stunned now saying it 64 00:03:50,680 --> 00:03:55,600 Speaker 1: as I was listening to it on the phone. Yeah, seriously, 65 00:03:56,640 --> 00:03:59,440 Speaker 1: there was such a pause on my side of the phone. 66 00:03:59,560 --> 00:04:05,360 Speaker 1: I as I and of course I get nervous because 67 00:04:05,360 --> 00:04:07,600 Speaker 1: I'm going, God, if this is what's out there, I'm 68 00:04:07,600 --> 00:04:10,000 Speaker 1: gonna have to work tell my hundred and five, Like 69 00:04:10,280 --> 00:04:12,920 Speaker 1: when do I get to stop? Not that I want 70 00:04:12,960 --> 00:04:16,960 Speaker 1: to or plan to, so I I kind of took 71 00:04:17,040 --> 00:04:20,600 Speaker 1: him through the drill, and you know, we had a 72 00:04:20,680 --> 00:04:24,359 Speaker 1: nice conversation, very nice young man, and I explained to 73 00:04:24,440 --> 00:04:26,200 Speaker 1: him what I thought it was gonna be. And I 74 00:04:26,760 --> 00:04:29,720 Speaker 1: told him, I said, you know, probably what happened that 75 00:04:29,760 --> 00:04:31,480 Speaker 1: I'm making some assumptions, which we all know is a 76 00:04:31,560 --> 00:04:33,000 Speaker 1: dangerous word and I hate to use it up here 77 00:04:33,000 --> 00:04:37,479 Speaker 1: on family radio. Probably what happened was, I've got to 78 00:04:37,520 --> 00:04:39,760 Speaker 1: think of it, really is an exhaust leak. They probably 79 00:04:39,800 --> 00:04:43,680 Speaker 1: broke a couple of or one or two exhaust manifold 80 00:04:43,720 --> 00:04:47,520 Speaker 1: bolts going into the head and now the manifold doesn't 81 00:04:47,520 --> 00:04:51,000 Speaker 1: seal properly, and it's just created this noise. And he 82 00:04:51,040 --> 00:04:53,560 Speaker 1: said the noise was there the minute he took it out. 83 00:04:53,560 --> 00:04:56,559 Speaker 1: Of the dealership. And initially they said, well, the engines 84 00:04:56,600 --> 00:04:58,440 Speaker 1: gotta break in, give it a chance to you know, 85 00:04:58,480 --> 00:05:01,279 Speaker 1: see it in. We had to take the whole engine apart, 86 00:05:01,360 --> 00:05:02,960 Speaker 1: that's all they kept saying to him. I think the 87 00:05:02,960 --> 00:05:08,480 Speaker 1: whole engine apart. So I explained to him and said, listen, 88 00:05:08,520 --> 00:05:10,840 Speaker 1: I said, you know what exhaust manifolds are. Yeah, you 89 00:05:10,880 --> 00:05:14,000 Speaker 1: know what, bo Yeah, go pop the hood, take a flashlight. 90 00:05:14,040 --> 00:05:17,880 Speaker 1: Look at the end. Two bolts on each side of 91 00:05:17,880 --> 00:05:20,320 Speaker 1: the head, And I said, I bet you're going to 92 00:05:20,440 --> 00:05:24,279 Speaker 1: see that one or two bolt heads have popped off 93 00:05:24,440 --> 00:05:27,280 Speaker 1: or are broken off, and there's just a bolt stud 94 00:05:27,600 --> 00:05:30,120 Speaker 1: sticking out, meaning there's no clamp force holding the manifold 95 00:05:30,120 --> 00:05:34,720 Speaker 1: against the head, and it's an exhaust leak. And that's 96 00:05:34,720 --> 00:05:36,880 Speaker 1: when he said, hey, Ron, you know full disclosure. He said, 97 00:05:36,960 --> 00:05:40,560 Speaker 1: you know, I've actually got it scheduled to take it 98 00:05:40,720 --> 00:05:44,680 Speaker 1: to another Chevy dealer, which is actually and far from 99 00:05:44,680 --> 00:05:47,839 Speaker 1: the shop, and I know the dealer, and he said, 100 00:05:47,880 --> 00:05:50,120 Speaker 1: I was gonna, you know, run it through them on Monday. 101 00:05:50,120 --> 00:05:53,159 Speaker 1: And I said, you know, I said, rather than bring 102 00:05:53,160 --> 00:05:55,880 Speaker 1: it here, take it there, because that just makes more 103 00:05:55,920 --> 00:05:58,039 Speaker 1: sense simply because if it was done at a GM 104 00:05:58,080 --> 00:06:02,159 Speaker 1: dealer under warranty and was done recently within the last 105 00:06:02,440 --> 00:06:05,880 Speaker 1: four or five weeks. You know, if there's any hope 106 00:06:05,920 --> 00:06:09,680 Speaker 1: of having the GMS warranty extend and cover it, I said, 107 00:06:09,680 --> 00:06:11,280 Speaker 1: it's really got to be looked at by a GM dealer. 108 00:06:11,320 --> 00:06:13,000 Speaker 1: But if not, you know, I'm glad to look at 109 00:06:13,040 --> 00:06:15,560 Speaker 1: it after the fact. And you know, we we we 110 00:06:15,720 --> 00:06:18,400 Speaker 1: ended the conversation very amicably. He was very happy, and 111 00:06:19,040 --> 00:06:23,440 Speaker 1: um uh, you know, he just I just couldn't. I 112 00:06:23,480 --> 00:06:25,479 Speaker 1: just felt his pain. You know, I feel your pain. 113 00:06:26,040 --> 00:06:27,839 Speaker 1: I you know, maybe I don't express that to all 114 00:06:27,920 --> 00:06:32,240 Speaker 1: of you enough each and every week in that you know, God, 115 00:06:32,279 --> 00:06:34,520 Speaker 1: it's just got to be so difficult. How do you 116 00:06:34,600 --> 00:06:38,280 Speaker 1: keep from choking somebody? And I say that figuratively. I mean, 117 00:06:38,440 --> 00:06:42,080 Speaker 1: it's just it's just so ludicrous. So I think, you know, 118 00:06:42,200 --> 00:06:45,520 Speaker 1: part of what this radio show is about is the 119 00:06:45,600 --> 00:06:49,120 Speaker 1: sense of you know, we're trying to make sense out 120 00:06:49,120 --> 00:06:51,520 Speaker 1: of at of a out of what can sometimes be 121 00:06:51,640 --> 00:06:55,640 Speaker 1: a nonsensical topic, something that is difficult to deal with. 122 00:06:56,720 --> 00:06:59,880 Speaker 1: And that's really what I'm here for. You know. It's 123 00:07:00,000 --> 00:07:02,279 Speaker 1: sort of like, you know, and I had to go 124 00:07:02,360 --> 00:07:04,480 Speaker 1: through a I had to go through a magazine interview 125 00:07:04,600 --> 00:07:07,240 Speaker 1: this week. Um, and they asked me about where the 126 00:07:07,240 --> 00:07:09,320 Speaker 1: car doctor name come from, and I said, somebody hung 127 00:07:09,360 --> 00:07:10,880 Speaker 1: it on me and I told him how goofy I 128 00:07:10,880 --> 00:07:12,360 Speaker 1: thought it was. But you know, I'm starting to think 129 00:07:12,360 --> 00:07:15,040 Speaker 1: after thirty one years, it's probably appropriate because it's this 130 00:07:15,120 --> 00:07:16,800 Speaker 1: sort of like therapy. This is where you get to 131 00:07:16,800 --> 00:07:20,119 Speaker 1: talk about your car, it's problems and the issues you're having. 132 00:07:20,160 --> 00:07:23,280 Speaker 1: So you know, I don't know if anybody will respond 133 00:07:23,320 --> 00:07:26,000 Speaker 1: to this, but I think I'd love to hear your 134 00:07:26,080 --> 00:07:29,360 Speaker 1: worst mechanics story. And I'm hesitant to open up that floodgate, 135 00:07:29,400 --> 00:07:32,400 Speaker 1: but I think it's something to talk about. And you know, 136 00:07:32,440 --> 00:07:34,880 Speaker 1: by the same token, i'd love to hear from the brothers, 137 00:07:35,120 --> 00:07:37,600 Speaker 1: brothers and sisters out there that are fixing cars their 138 00:07:37,680 --> 00:07:42,000 Speaker 1: worst customers story. And you know, it's I think I 139 00:07:42,040 --> 00:07:44,160 Speaker 1: think it's it's safe to go both sides of the 140 00:07:44,200 --> 00:07:48,040 Speaker 1: counter because I'm sure there's some cases that are miscommunication, 141 00:07:48,120 --> 00:07:50,520 Speaker 1: but I'm sure there's some whack of doodle stories out 142 00:07:50,560 --> 00:07:52,960 Speaker 1: there that just don't make any sense, just like this one. 143 00:07:53,160 --> 00:07:54,800 Speaker 1: We had to take the whole engine apart. Well, how 144 00:07:54,840 --> 00:07:57,720 Speaker 1: else were you gonna fix it? Um? What else were 145 00:07:57,720 --> 00:08:00,120 Speaker 1: you gonna do. Let me see you know what. I 146 00:08:00,200 --> 00:08:02,080 Speaker 1: know what we were supposed to do. I should have 147 00:08:02,120 --> 00:08:04,640 Speaker 1: told him this. I should have said, you know, go back, 148 00:08:05,240 --> 00:08:08,720 Speaker 1: get them incense, all right, go back and give it 149 00:08:08,760 --> 00:08:10,040 Speaker 1: to the guy, tell him to light it. And the 150 00:08:10,040 --> 00:08:11,520 Speaker 1: guy could stand in front of the truck and go 151 00:08:11,880 --> 00:08:13,720 Speaker 1: everybody ready, all together, and now hold your hands an 152 00:08:13,800 --> 00:08:18,080 Speaker 1: upright position, palm s towards the ceiling um, and we 153 00:08:18,120 --> 00:08:22,280 Speaker 1: could chant the thing back to life. Uh, because how 154 00:08:22,320 --> 00:08:28,480 Speaker 1: else are you gonna do it? I don't know. I listen. 155 00:08:28,560 --> 00:08:31,720 Speaker 1: Maybe maybe I'm off the wall here. Um, I just 156 00:08:32,559 --> 00:08:35,480 Speaker 1: I might be saying too much. Um So, anyway, if 157 00:08:35,480 --> 00:08:39,120 Speaker 1: you've got a good story of order repair either side 158 00:08:39,160 --> 00:08:40,600 Speaker 1: of the counter, I don't care if you're the shop, 159 00:08:40,640 --> 00:08:43,360 Speaker 1: I don't care if you're the customer this hour, next hour, 160 00:08:43,679 --> 00:08:45,880 Speaker 1: for the next, for the rest of the year. I 161 00:08:45,920 --> 00:08:47,360 Speaker 1: want to hear that. I don't think we've ever had 162 00:08:47,360 --> 00:08:49,839 Speaker 1: a case where people have called up with their worst 163 00:08:49,880 --> 00:08:53,520 Speaker 1: mechanics story and um or worst customers story. It would 164 00:08:53,520 --> 00:08:55,079 Speaker 1: just be interesting to hear it. And you gotta keep 165 00:08:55,080 --> 00:08:58,280 Speaker 1: it clean. We're on radio here, so um no bad 166 00:08:58,280 --> 00:09:00,679 Speaker 1: words beside. Tom's with me and he's very impressible at 167 00:09:00,679 --> 00:09:02,199 Speaker 1: his age. I don't want to say any bad words, 168 00:09:02,200 --> 00:09:05,160 Speaker 1: and you know, give him a whole new vocabulary to 169 00:09:05,320 --> 00:09:08,160 Speaker 1: uh use. So I don't think the listeners have to worry. 170 00:09:08,200 --> 00:09:10,720 Speaker 1: I can probably teach them some I'm sure you could. 171 00:09:10,760 --> 00:09:15,040 Speaker 1: But again, this is family radio, so uh you know 172 00:09:15,080 --> 00:09:17,760 Speaker 1: this is a satellite station. Um, what would you do 173 00:09:17,800 --> 00:09:19,400 Speaker 1: in a case like that? Tom? We had to take 174 00:09:19,440 --> 00:09:22,840 Speaker 1: the whole No, I shouldn't ask you that question. Well, 175 00:09:23,000 --> 00:09:24,840 Speaker 1: like I think, well, let's let's let's talk about it 176 00:09:24,880 --> 00:09:27,720 Speaker 1: for a minute. We have every now and then we 177 00:09:27,800 --> 00:09:31,000 Speaker 1: do a show that's recorded, and sometimes the timing doesn't 178 00:09:31,080 --> 00:09:33,120 Speaker 1: quite work out. So you know, Ron, I have to 179 00:09:33,120 --> 00:09:35,760 Speaker 1: take the whole show apart and kind of put it 180 00:09:35,800 --> 00:09:38,880 Speaker 1: back together to make it work. And yet it happens 181 00:09:38,920 --> 00:09:42,800 Speaker 1: every time. Everything's on time and everything works. It's not 182 00:09:42,920 --> 00:09:46,760 Speaker 1: rocket Signce. Well, it's you your job, you know what 183 00:09:46,800 --> 00:09:48,560 Speaker 1: I and you know what I think it is, Tom. 184 00:09:48,600 --> 00:09:52,720 Speaker 1: I think when people make comments like that, they're looking 185 00:09:52,840 --> 00:09:56,200 Speaker 1: for a way out because it's I don't know, it's 186 00:09:56,240 --> 00:09:59,480 Speaker 1: just either they don't have the skill set or they 187 00:10:00,080 --> 00:10:04,400 Speaker 1: lack of communication. You know. And I say this all 188 00:10:04,440 --> 00:10:06,719 Speaker 1: the time. I tell this story all the time. And 189 00:10:06,760 --> 00:10:08,959 Speaker 1: I'll tell it once again real quick. When I was 190 00:10:09,000 --> 00:10:12,240 Speaker 1: a kid, my father had a rug store in Englewood, 191 00:10:12,240 --> 00:10:17,880 Speaker 1: New Jersey, Okay. And I remember sitting at the kitchen 192 00:10:17,920 --> 00:10:19,880 Speaker 1: table at night when he would come home late. And 193 00:10:19,880 --> 00:10:22,560 Speaker 1: he came home late one night, and I must have 194 00:10:22,640 --> 00:10:27,040 Speaker 1: been seven or eight years old, and you know, I 195 00:10:27,360 --> 00:10:29,680 Speaker 1: remember him saying to my mom that he was going 196 00:10:29,720 --> 00:10:32,280 Speaker 1: to be home late the next night because he had 197 00:10:32,320 --> 00:10:35,559 Speaker 1: to go back to the what's the name of the 198 00:10:35,600 --> 00:10:38,960 Speaker 1: school for boys, for the Brickley School for Boys. It's 199 00:10:38,960 --> 00:10:41,440 Speaker 1: either in Sussex County, New Jersey or Westchester, New York. 200 00:10:41,440 --> 00:10:46,320 Speaker 1: I forget where, and um, Hackley, the Hackley School for Boys, 201 00:10:46,360 --> 00:10:48,560 Speaker 1: that's what it was. And it was it was a 202 00:10:48,720 --> 00:10:51,959 Speaker 1: you know, a young college preparatory program up through high school, 203 00:10:51,960 --> 00:10:53,240 Speaker 1: and that's what they called it back in the day. 204 00:10:53,240 --> 00:10:54,920 Speaker 1: This was the sixties. And he said, I was gonna 205 00:10:54,920 --> 00:10:57,400 Speaker 1: be home late because the carpet that they installed in 206 00:10:57,440 --> 00:11:00,040 Speaker 1: the hallways was starting to lift in one section and 207 00:11:00,120 --> 00:11:02,480 Speaker 1: you had to go up to to redo it. And 208 00:11:02,559 --> 00:11:05,839 Speaker 1: my mom said, but but Harry, his name was Harry. Um, 209 00:11:05,960 --> 00:11:08,920 Speaker 1: you did that job five years ago. You know, surely 210 00:11:08,920 --> 00:11:12,000 Speaker 1: it's it's not something that you're responsible for. My father said, 211 00:11:12,040 --> 00:11:13,800 Speaker 1: you know, you only get one chance to lose a 212 00:11:13,800 --> 00:11:16,240 Speaker 1: customer and to make them an old customer. And it's 213 00:11:16,240 --> 00:11:18,200 Speaker 1: something like that that does it. And that kind of 214 00:11:18,240 --> 00:11:20,400 Speaker 1: stuck with me. I just remembered that for years and 215 00:11:20,480 --> 00:11:22,280 Speaker 1: years and years. You know, you've always got to give 216 00:11:22,280 --> 00:11:24,080 Speaker 1: the customer the benefit of the town. People have come 217 00:11:24,080 --> 00:11:26,920 Speaker 1: into the shop. We did a battery in something two 218 00:11:27,000 --> 00:11:28,640 Speaker 1: years ago, and they brought it and we checked it out. 219 00:11:28,679 --> 00:11:30,280 Speaker 1: The battery just need to be charged. Here, get out 220 00:11:30,280 --> 00:11:33,480 Speaker 1: of here. Um, you know that that stuff happens. But 221 00:11:33,559 --> 00:11:35,720 Speaker 1: how can you say we took the whole engine apart? Hey, 222 00:11:35,800 --> 00:11:38,040 Speaker 1: now you know, and I bet you they broke exhaust studs. 223 00:11:38,080 --> 00:11:43,600 Speaker 1: I really do. And now it's this guy's problem. I anyway, 224 00:11:43,640 --> 00:11:45,920 Speaker 1: I want to hear your story. You know what your 225 00:11:46,000 --> 00:11:48,800 Speaker 1: dad was. It was an airline mechanic. Oh yeah about it. 226 00:11:49,120 --> 00:11:51,240 Speaker 1: Oh hey, we have to take the whole engine apart, 227 00:11:51,280 --> 00:11:53,520 Speaker 1: and sometimes they don't go back together. Again said, go ahead, 228 00:11:53,520 --> 00:11:56,120 Speaker 1: go ahead and fly it foret. Well, you know, so 229 00:11:56,440 --> 00:11:58,120 Speaker 1: I'll tell you what I've got. I've got a great 230 00:11:58,160 --> 00:11:59,840 Speaker 1: story about that when we come back. When we come 231 00:12:00,200 --> 00:12:02,520 Speaker 1: we'll we'll talk about that real fast before we go 232 00:12:02,559 --> 00:12:04,160 Speaker 1: to the phones. I'm running any in the car doctor 233 00:12:04,200 --> 00:12:06,720 Speaker 1: here with the exclusive Tom Ray. We'll both return right 234 00:12:06,720 --> 00:12:25,319 Speaker 1: after this. Don't go away when you get keep Ron's 235 00:12:25,400 --> 00:12:28,440 Speaker 1: number hand eight five five five six zero nine nine 236 00:12:28,520 --> 00:12:31,240 Speaker 1: zero zero for when you really need advice on your car. 237 00:12:31,679 --> 00:12:33,680 Speaker 1: Here's Rob. You know, and I know, and I know 238 00:12:33,760 --> 00:12:36,720 Speaker 1: we have phone calls. We'll I'll do this quick, tom Um. 239 00:12:36,760 --> 00:12:41,319 Speaker 1: You know, I was interviewed last week for a local 240 00:12:41,360 --> 00:12:43,520 Speaker 1: magazine and well, I'll talk about more when the article 241 00:12:43,520 --> 00:12:45,360 Speaker 1: comes out and we'll even post it up on Facebook 242 00:12:45,440 --> 00:12:48,080 Speaker 1: or something. And um, you know, it started to bring 243 00:12:48,080 --> 00:12:49,920 Speaker 1: back memories of, you know, things I haven't thought about 244 00:12:49,920 --> 00:12:52,480 Speaker 1: in a while. And she asked me about, you know, 245 00:12:52,480 --> 00:12:53,760 Speaker 1: how did you get started in radio? And it was 246 00:12:53,760 --> 00:12:55,600 Speaker 1: supposed to be a fifteen minute interview that lasted two 247 00:12:55,640 --> 00:12:57,560 Speaker 1: and a half hours because she asked that fatal question, 248 00:12:57,600 --> 00:12:59,040 Speaker 1: you know, how did you get started in radio? And 249 00:12:59,080 --> 00:13:00,800 Speaker 1: that was that was we timed that it was an 250 00:13:00,800 --> 00:13:02,920 Speaker 1: hour and four minutes for me to explain it, and 251 00:13:02,920 --> 00:13:06,439 Speaker 1: I explained it quickly, you know. Um, after that first question, 252 00:13:06,440 --> 00:13:07,880 Speaker 1: she said, I can see why you have a two 253 00:13:07,880 --> 00:13:10,000 Speaker 1: hour nationally syndicated talk show. She goes, you can talk. 254 00:13:10,040 --> 00:13:13,000 Speaker 1: I said, yeah, but she was, but you're very entertaining, um, 255 00:13:13,040 --> 00:13:15,600 Speaker 1: which you know. So we did the other five questions 256 00:13:15,600 --> 00:13:17,360 Speaker 1: and only took I was good. That only took another 257 00:13:17,360 --> 00:13:21,520 Speaker 1: hour in twenty five minutes. So we're talking about my dad. 258 00:13:21,600 --> 00:13:24,080 Speaker 1: She said, where did you get your sense of mechanical curiosity? 259 00:13:24,080 --> 00:13:26,280 Speaker 1: And had it all developed? And I started going back 260 00:13:26,320 --> 00:13:28,600 Speaker 1: and I started thinking about and I've told you guys this. 261 00:13:28,679 --> 00:13:30,320 Speaker 1: You know, I used to sit on the fender of 262 00:13:30,360 --> 00:13:32,000 Speaker 1: the car when I was a kid, when I was 263 00:13:32,040 --> 00:13:34,120 Speaker 1: six seven eight in hand my father the wrenches and 264 00:13:34,200 --> 00:13:35,920 Speaker 1: jumped down and get the you know, I learned my 265 00:13:35,920 --> 00:13:39,800 Speaker 1: fractions nine, sixteen, five, eighth sockets, wrenches and and all 266 00:13:39,800 --> 00:13:42,800 Speaker 1: that stuff. But one of the things that dad really 267 00:13:43,000 --> 00:13:45,480 Speaker 1: beat into me at an early age, and it just 268 00:13:45,600 --> 00:13:49,920 Speaker 1: happened by going through the process, was that auto repair 269 00:13:50,040 --> 00:13:53,920 Speaker 1: is about is procedural. It's you have to go step one, two, three, 270 00:13:53,960 --> 00:13:56,959 Speaker 1: five right to the end. You know, it's hard to cheat, 271 00:13:57,000 --> 00:14:00,280 Speaker 1: it's hard to jump steps. And you know, I lanter, 272 00:14:00,360 --> 00:14:01,920 Speaker 1: I said, that's probably why it's so hard for me 273 00:14:02,400 --> 00:14:06,120 Speaker 1: to diagnose something that I can't jump to step three 274 00:14:06,120 --> 00:14:09,200 Speaker 1: I've got to go one and two. And you know, 275 00:14:09,360 --> 00:14:11,600 Speaker 1: it's it's what kind of made me what I am 276 00:14:11,640 --> 00:14:15,920 Speaker 1: in that sense. And I couldn't help but relate to 277 00:14:15,960 --> 00:14:18,839 Speaker 1: that when I'm thinking about this young man called up 278 00:14:18,840 --> 00:14:21,040 Speaker 1: with the truck, like, you know, I want to know 279 00:14:21,080 --> 00:14:24,880 Speaker 1: who test drove the vehicle when it was done. When 280 00:14:24,920 --> 00:14:28,000 Speaker 1: that truck was done, didn't somebody drive it and say, yeah, 281 00:14:28,000 --> 00:14:30,640 Speaker 1: this vehicle, you know, isn't isn't road test the final 282 00:14:30,720 --> 00:14:33,040 Speaker 1: road tests. Aren't supposed to check the box on the 283 00:14:33,080 --> 00:14:35,240 Speaker 1: final road test to hand it back to the service 284 00:14:35,280 --> 00:14:37,200 Speaker 1: writer or the or the shop form it or whoever 285 00:14:37,200 --> 00:14:40,040 Speaker 1: and say, hey, it's good, let it go, release it 286 00:14:40,120 --> 00:14:42,600 Speaker 1: to the customer. I don't know it's procedural to me. 287 00:14:42,640 --> 00:14:44,840 Speaker 1: I just you know, But yeah, Tom, to answer your question, 288 00:14:44,880 --> 00:14:48,280 Speaker 1: Dad was an aircraft mechanic, and um he he instilled 289 00:14:48,280 --> 00:14:50,240 Speaker 1: my sense of organization. And you've been in the shop. 290 00:14:50,320 --> 00:14:52,600 Speaker 1: You've seen how there's a place for everything and everything 291 00:14:52,600 --> 00:14:54,720 Speaker 1: in this place because Dad always said, if you lose 292 00:14:54,720 --> 00:14:56,800 Speaker 1: a wrench, you don't want to find it at ten 293 00:14:56,800 --> 00:14:59,440 Speaker 1: thousand feet because the engine is now making noise. Oops, 294 00:14:59,640 --> 00:15:01,200 Speaker 1: let's get to the phone. Let's go over to art 295 00:15:01,200 --> 00:15:03,360 Speaker 1: and Teaneck, New Jersey Art. Welcome to the Car Doctor, sir. 296 00:15:03,400 --> 00:15:06,920 Speaker 1: How can I help? Good morning? First of all, thanks 297 00:15:06,920 --> 00:15:09,960 Speaker 1: to Tom for coordinating the show. Didn't nice job getting 298 00:15:09,960 --> 00:15:14,080 Speaker 1: me on? Thank you, thank you. Yeah. I was very 299 00:15:14,120 --> 00:15:16,120 Speaker 1: fortunate to hear your show on the radio. Law. I 300 00:15:16,160 --> 00:15:19,200 Speaker 1: was tuning around last week and that's what prompted me 301 00:15:19,240 --> 00:15:22,200 Speaker 1: to make it cool. And also several years ago I 302 00:15:22,280 --> 00:15:25,200 Speaker 1: visited you in your shop. Was it Warwick or Waldwick 303 00:15:25,680 --> 00:15:32,840 Speaker 1: Waldwick Waldwick? Sorry, okay, yeah, I have two Mercury Grand 304 00:15:32,880 --> 00:15:35,920 Speaker 1: Markey's a two thousand and a two thousand attendant. I've 305 00:15:35,960 --> 00:15:40,800 Speaker 1: always enjoyed having Mercuries with the two thousand, and that's 306 00:15:40,800 --> 00:15:44,440 Speaker 1: what the problem has been. Two problems. One, Uh, I 307 00:15:44,560 --> 00:15:49,560 Speaker 1: cannot get air conditioning, which I don't need today, but 308 00:15:49,720 --> 00:15:52,680 Speaker 1: I get heat and I understood it could be related 309 00:15:52,760 --> 00:15:58,360 Speaker 1: to the blend door which moves back and forth. Uh 310 00:15:58,400 --> 00:16:01,800 Speaker 1: and uh had First of all, I refilled the cooling 311 00:16:01,920 --> 00:16:04,800 Speaker 1: and then that's when it was discovered that it might 312 00:16:04,800 --> 00:16:08,560 Speaker 1: be the blend or Okay, so the second well, I 313 00:16:08,560 --> 00:16:10,760 Speaker 1: had one second art so it was low one refrigerant 314 00:16:10,760 --> 00:16:15,960 Speaker 1: I'm guessing, and you're saying it was, but it was old. 315 00:16:16,320 --> 00:16:19,760 Speaker 1: It hadn't been changed in it several years. So we 316 00:16:19,840 --> 00:16:23,040 Speaker 1: refilled it, you're flushed, and refilled the coolant and then 317 00:16:23,080 --> 00:16:26,200 Speaker 1: found out that it was you know, it still wasn't 318 00:16:26,200 --> 00:16:30,240 Speaker 1: blowing any air condition when you push the buttons for air. Okay. 319 00:16:30,280 --> 00:16:33,440 Speaker 1: So and just when you say coolant, you mean annie 320 00:16:33,480 --> 00:16:38,760 Speaker 1: freeze anti freeze mixture. Okay, you're not, you're not okay. Um. 321 00:16:38,800 --> 00:16:40,760 Speaker 1: I'm not sure where they were going where any freeze 322 00:16:40,800 --> 00:16:44,520 Speaker 1: has an effect on air conditioning, but okay, i'll play. Um. 323 00:16:44,560 --> 00:16:46,920 Speaker 1: So right now, it's got fresh, good coolant in it 324 00:16:47,000 --> 00:16:51,440 Speaker 1: and it has no air conditioning, correct? All right? Does 325 00:16:51,440 --> 00:16:57,440 Speaker 1: the air conditioning compressor turn on? Uh? I'm trying to 326 00:16:57,520 --> 00:17:01,240 Speaker 1: think and then and then my second question is you 327 00:17:01,280 --> 00:17:03,640 Speaker 1: know there there And I'm just wondering if there's a 328 00:17:03,680 --> 00:17:05,880 Speaker 1: is a if there's a miscommunication between you and them 329 00:17:05,920 --> 00:17:10,560 Speaker 1: over words, but is you know they're talking about coolant 330 00:17:11,400 --> 00:17:17,720 Speaker 1: and air conditioning requires refrigerant, right, well that's what Oh 331 00:17:17,800 --> 00:17:23,080 Speaker 1: the refrigerator. Yes, I'm sorry, they checked that that was full? Okay, Um, 332 00:17:23,160 --> 00:17:26,000 Speaker 1: how did they verify it was full? Just out of curiosity? 333 00:17:26,080 --> 00:17:30,240 Speaker 1: They put gauges on it? Or did they extract and 334 00:17:30,240 --> 00:17:32,439 Speaker 1: and you know, measure what was in the system and 335 00:17:32,440 --> 00:17:36,239 Speaker 1: what they took out. Amazingly, I was standing there when 336 00:17:36,280 --> 00:17:38,320 Speaker 1: they were working on the car, but I don't recall 337 00:17:38,359 --> 00:17:41,360 Speaker 1: which of the two things that they use because I'm 338 00:17:41,359 --> 00:17:44,600 Speaker 1: always I'm always curious. I still find you know, I 339 00:17:44,600 --> 00:17:46,480 Speaker 1: can walk up to a card to a pressure check, 340 00:17:47,160 --> 00:17:50,360 Speaker 1: and I'm not convinced the pressure check is the most 341 00:17:50,359 --> 00:17:53,800 Speaker 1: accurate way to measure refrigerant capacity in a vehicle. So 342 00:17:54,119 --> 00:17:55,840 Speaker 1: you know, I just throw that out there. So then 343 00:17:55,880 --> 00:17:59,000 Speaker 1: the second would be that let's will make an assumption, 344 00:17:59,240 --> 00:18:02,920 Speaker 1: bad word, that it's got enough refrigerant in it. So, 345 00:18:03,440 --> 00:18:06,200 Speaker 1: you know, let's get a wiring diagram out. Are we 346 00:18:06,520 --> 00:18:09,120 Speaker 1: is the A C compressor receiving signal? Did you say 347 00:18:09,160 --> 00:18:12,160 Speaker 1: the compressor was turning on? And hold that thought, Art, 348 00:18:12,400 --> 00:18:13,879 Speaker 1: Let me pull over and take a pause. When we 349 00:18:13,880 --> 00:18:15,800 Speaker 1: come back, we'll continue, will pick up where we left off. 350 00:18:15,840 --> 00:18:17,720 Speaker 1: I'm on, Anny in the car. Doctor, we'll return right 351 00:18:17,760 --> 00:19:00,720 Speaker 1: after this. Don't go away. Welcome back on me of 352 00:19:00,760 --> 00:19:04,560 Speaker 1: the car, Doctor, Arnt and te Neck. You're still there, sir. 353 00:19:04,760 --> 00:19:07,200 Speaker 1: So let's let's start at the beginning. The air conditioning 354 00:19:07,240 --> 00:19:12,199 Speaker 1: doesn't work. Compressor go on, I think it does okay, 355 00:19:13,640 --> 00:19:17,920 Speaker 1: like the event to floor heat settings. Everything works. So 356 00:19:17,960 --> 00:19:20,920 Speaker 1: that's so that's telling us the functional control of the 357 00:19:21,160 --> 00:19:23,480 Speaker 1: of the of the automatic temperature control head is working. 358 00:19:23,680 --> 00:19:26,160 Speaker 1: That's great. So the first question I've got is does 359 00:19:26,200 --> 00:19:30,040 Speaker 1: the compressor go on? Let's let's assume if the compressor 360 00:19:30,080 --> 00:19:31,440 Speaker 1: doesn't go on, then I'm going to tell you that 361 00:19:31,480 --> 00:19:33,680 Speaker 1: they've got to find a wiring diagram and trace out 362 00:19:33,680 --> 00:19:36,080 Speaker 1: why aren't they getting power to the compressor clutch. It 363 00:19:36,119 --> 00:19:39,680 Speaker 1: could be in a C control head relay. Um, I'm sorry, 364 00:19:39,680 --> 00:19:42,199 Speaker 1: in a C relay. It could also be the control 365 00:19:42,280 --> 00:19:46,040 Speaker 1: head itself. Separate diagnosis. Let's say the compressor is coming on. 366 00:19:46,359 --> 00:19:49,720 Speaker 1: The compressor's coming on. Let's say it has correct refrigerant 367 00:19:49,720 --> 00:19:55,280 Speaker 1: capacity in it, all right, but it doesn't have cooling capacity. 368 00:19:55,560 --> 00:19:58,199 Speaker 1: Now we've got the possibility. And now we've got a 369 00:19:58,240 --> 00:20:01,520 Speaker 1: scenario where we've got a blend or that's stuck a 370 00:20:01,640 --> 00:20:06,760 Speaker 1: blend door from right, so you know, for everyone's benefit 371 00:20:06,800 --> 00:20:11,040 Speaker 1: out there, a blend or is basically just a flap 372 00:20:11,080 --> 00:20:14,920 Speaker 1: a flapper door that you know, in this position air 373 00:20:15,000 --> 00:20:17,320 Speaker 1: it allows air to pass over the heat or core. 374 00:20:17,840 --> 00:20:20,320 Speaker 1: In the other position, it allows air to pass over 375 00:20:20,359 --> 00:20:23,960 Speaker 1: the evaporator coil to put out cool air. Um, it's 376 00:20:23,960 --> 00:20:27,520 Speaker 1: a positional change inside under the dash if on some cars. 377 00:20:27,840 --> 00:20:30,520 Speaker 1: You'll hear on older cars that aren't as smooth operators 378 00:20:30,520 --> 00:20:32,119 Speaker 1: of some of the cars today, when you make a 379 00:20:32,160 --> 00:20:34,200 Speaker 1: temperature change, or in the old days when it was 380 00:20:34,280 --> 00:20:36,719 Speaker 1: cable controlled, you would move the temp control over from 381 00:20:36,720 --> 00:20:38,840 Speaker 1: hot to cold, you'd hear that clunk or flap at 382 00:20:38,840 --> 00:20:41,840 Speaker 1: the end that was the door moving. So let's say 383 00:20:42,119 --> 00:20:45,159 Speaker 1: let's say you've got a blend or actuator al right, 384 00:20:45,560 --> 00:20:47,639 Speaker 1: issue that maybe the blend door is stuck or the 385 00:20:47,680 --> 00:20:51,560 Speaker 1: actuator isn't working. All right, what did they tell you 386 00:20:51,640 --> 00:20:54,680 Speaker 1: it was going to take to fix? Take the whole 387 00:20:54,760 --> 00:20:59,320 Speaker 1: dash for it apart? That's correct, about about several hours. Yes, 388 00:20:59,600 --> 00:21:02,040 Speaker 1: he's a it, And here's the and here's and here's 389 00:21:02,040 --> 00:21:04,280 Speaker 1: why they want to be sure all right. And I 390 00:21:04,359 --> 00:21:08,399 Speaker 1: say this just because I don't know if it's miscommunication 391 00:21:08,440 --> 00:21:11,359 Speaker 1: between you and them, or they're confused and they're confusing you, 392 00:21:11,480 --> 00:21:14,159 Speaker 1: or vice versa. So no offense. I'm just trying to 393 00:21:14,160 --> 00:21:17,159 Speaker 1: be clear. Um when I when you take apart the 394 00:21:17,240 --> 00:21:20,600 Speaker 1: dashboard on any vehicle, but now you're taking apart the 395 00:21:20,680 --> 00:21:23,920 Speaker 1: dashboard on a twenty three year old vehicle. The plastic 396 00:21:24,000 --> 00:21:27,840 Speaker 1: is brittle, and you you have to be cautious. Um 397 00:21:28,119 --> 00:21:31,080 Speaker 1: and and frankly, it would likely be something I would 398 00:21:31,119 --> 00:21:34,280 Speaker 1: tell them to do in warmer weather, when the plastic 399 00:21:34,359 --> 00:21:37,000 Speaker 1: is more appliable, because even if it's warm in the 400 00:21:37,040 --> 00:21:39,679 Speaker 1: shop and it's a nice warm shop and you know 401 00:21:39,680 --> 00:21:43,440 Speaker 1: they've got the room, um, somehow the cards just never 402 00:21:43,480 --> 00:21:47,200 Speaker 1: warms up, you know, in cold weather. In cold weather 403 00:21:47,240 --> 00:21:49,080 Speaker 1: like we had this week in North Jersey, it was 404 00:21:49,119 --> 00:21:51,720 Speaker 1: twelve degrees on Tuesday. I had to do a water 405 00:21:51,800 --> 00:21:54,200 Speaker 1: pump on a jeep Grand Cherokee. I actually brought the 406 00:21:54,280 --> 00:21:56,760 Speaker 1: job in Monday night and let it sit with the 407 00:21:56,800 --> 00:21:59,720 Speaker 1: hood up, and you know, I let I put the 408 00:21:59,720 --> 00:22:02,560 Speaker 1: heat fifty five overnight instead of dropping at the fifty 409 00:22:02,880 --> 00:22:04,720 Speaker 1: kept the shop a little warm, and I by the 410 00:22:04,720 --> 00:22:06,320 Speaker 1: time I got out to the car at ten o'clock 411 00:22:06,320 --> 00:22:08,680 Speaker 1: in the morning the next day, it was warm. It's 412 00:22:08,680 --> 00:22:10,840 Speaker 1: a lot easier working on a warm vehicle than a 413 00:22:10,880 --> 00:22:13,680 Speaker 1: stone cold vehicle. And that was nuts and bolts and 414 00:22:13,720 --> 00:22:16,800 Speaker 1: metal parts. In your case, it's gonna be plastic that's 415 00:22:16,800 --> 00:22:20,399 Speaker 1: not reparable, I'm sorry, not reparable, not replaceable. Anymore, you 416 00:22:20,440 --> 00:22:24,919 Speaker 1: know from age run. Yeah, they you know, you know, 417 00:22:25,000 --> 00:22:27,520 Speaker 1: if if if if they broke the dash carrier or 418 00:22:27,520 --> 00:22:30,280 Speaker 1: the trim pad or any of those pieces. I'm sure 419 00:22:30,280 --> 00:22:33,359 Speaker 1: there's some used stuff out there art. But you know, 420 00:22:33,400 --> 00:22:37,760 Speaker 1: in terms of new I can say with clear conscience, 421 00:22:37,840 --> 00:22:40,280 Speaker 1: educated guests, But I can say, with clear conscience, I 422 00:22:40,320 --> 00:22:44,200 Speaker 1: bet you the parts are no longer available from Ford anymore. 423 00:22:44,640 --> 00:22:47,880 Speaker 1: I had a m I had a customer, uh, two 424 00:22:47,880 --> 00:22:51,080 Speaker 1: months ago with the nicest two thousand four Mercury Grand 425 00:22:51,119 --> 00:22:54,399 Speaker 1: Marquee you ever saw in your life, seventy nine thousand miles. 426 00:22:54,400 --> 00:22:56,719 Speaker 1: She was you know, I mean the floor mats look 427 00:22:56,800 --> 00:22:59,200 Speaker 1: brand new. She was putting towels on the floor. This 428 00:22:59,200 --> 00:23:02,280 Speaker 1: this car was slick. It needed a rear She chewed 429 00:23:02,320 --> 00:23:04,639 Speaker 1: up the rear axle because nobody ever changed the gear oil. 430 00:23:05,040 --> 00:23:07,280 Speaker 1: And it was twenty years old or eighteen years old. 431 00:23:07,600 --> 00:23:10,879 Speaker 1: We couldn't find we couldn't find internal parts to rebuild it. 432 00:23:12,119 --> 00:23:15,600 Speaker 1: You know my too. I was gonna say, my two 433 00:23:15,600 --> 00:23:18,560 Speaker 1: thousand and two thousand and ten looked immacula. You can't 434 00:23:18,560 --> 00:23:22,440 Speaker 1: tell them apart, same color. Sure, So you know, just 435 00:23:22,440 --> 00:23:24,560 Speaker 1: just I can just tell you from experience, it's tough 436 00:23:24,600 --> 00:23:28,240 Speaker 1: to get parts of these. What's your second question? Aren't okay? 437 00:23:28,359 --> 00:23:32,080 Speaker 1: In follow us? The transmission shifting transmission has been serviced 438 00:23:32,119 --> 00:23:35,359 Speaker 1: as on a normal basis, you know, with the manufacturer. 439 00:23:35,680 --> 00:23:39,800 Speaker 1: And when I shift my lever, shift lever from neutral 440 00:23:39,840 --> 00:23:42,760 Speaker 1: when it's a neutral, bringing up into reverse, it's a 441 00:23:42,840 --> 00:23:46,000 Speaker 1: little more difficult than normal, a little extra force. And 442 00:23:46,040 --> 00:23:50,760 Speaker 1: the other shift positions seemed fine coming down and going up. Uh. 443 00:23:50,800 --> 00:23:53,320 Speaker 1: And I was wondering if it can be adjusted without 444 00:23:53,359 --> 00:23:56,640 Speaker 1: taking the dashboard apart again, Well, what do you mean? 445 00:23:56,760 --> 00:23:59,919 Speaker 1: What do you mean again, because you're talking about now correct? Well, 446 00:24:00,000 --> 00:24:02,679 Speaker 1: I'm sorry, yeah, because of the blend door, I mean 447 00:24:03,040 --> 00:24:06,320 Speaker 1: that's sorry. I mean in addition to having it done 448 00:24:06,320 --> 00:24:08,600 Speaker 1: for a blend door. Okay, is this is this? Is 449 00:24:08,640 --> 00:24:12,280 Speaker 1: this still the two thousand we're talking about? Yes, okay, 450 00:24:12,320 --> 00:24:16,520 Speaker 1: so the two thousand's a little tight going into reverse. Um, yes, 451 00:24:16,760 --> 00:24:19,639 Speaker 1: coming up into reverse and then into park is okay? 452 00:24:19,680 --> 00:24:23,040 Speaker 1: From reverse to park and it does shift perfectly. I 453 00:24:23,080 --> 00:24:26,520 Speaker 1: don't think I would question if it's an adjustment art 454 00:24:26,600 --> 00:24:29,400 Speaker 1: because it's the same motion and the same mechanism going 455 00:24:29,440 --> 00:24:32,560 Speaker 1: from neutral to reverses. It is going from reverse to park. 456 00:24:33,080 --> 00:24:35,199 Speaker 1: The only thing I could think of is that the 457 00:24:35,280 --> 00:24:37,720 Speaker 1: d tent that it has to roll over to get 458 00:24:37,760 --> 00:24:40,840 Speaker 1: from neutral to reverse would have a sharp spot on it. 459 00:24:40,880 --> 00:24:43,320 Speaker 1: But I can't imagine it's got any kind of sharp 460 00:24:43,359 --> 00:24:45,880 Speaker 1: acuity to it. Based on the age, I would think 461 00:24:45,880 --> 00:24:48,639 Speaker 1: it'd be more warn than anything else. Um what I 462 00:24:48,680 --> 00:24:51,119 Speaker 1: would what I would do is I would disconnect the 463 00:24:51,160 --> 00:24:53,479 Speaker 1: cable down at the trans because this should be cable linkage. 464 00:24:53,480 --> 00:24:55,840 Speaker 1: I don't believe this is gonna be mechanical rods. Does 465 00:24:55,880 --> 00:24:59,159 Speaker 1: the trans show any signs of binding or effect? And 466 00:24:59,200 --> 00:25:01,280 Speaker 1: if it's okay the trends that I would follow it 467 00:25:01,359 --> 00:25:03,920 Speaker 1: back up through. How does the cable feel? I have 468 00:25:04,119 --> 00:25:08,080 Speaker 1: seen cases where cables on the cable shift transmission vehicles 469 00:25:08,440 --> 00:25:12,400 Speaker 1: will will where where the the inner cable actually saws 470 00:25:12,480 --> 00:25:16,000 Speaker 1: through the outer casing and it will become stiff and 471 00:25:16,080 --> 00:25:18,120 Speaker 1: tough to operate. But why it only does it from 472 00:25:18,119 --> 00:25:21,199 Speaker 1: neutral to reverse. I'd have to take something apart and 473 00:25:21,240 --> 00:25:23,920 Speaker 1: start looking. But that's that's the steps I would follow 474 00:25:24,240 --> 00:25:26,320 Speaker 1: to get to the cause of that. And keep in mind, 475 00:25:26,560 --> 00:25:28,879 Speaker 1: if it does need a shift cable, that's probably not 476 00:25:28,960 --> 00:25:32,280 Speaker 1: available either. So before they before they before they take 477 00:25:32,359 --> 00:25:36,959 Speaker 1: something apart, just be mindful. Question is is it likely 478 00:25:37,080 --> 00:25:40,359 Speaker 1: that I would get stuck where cannot back up and 479 00:25:40,760 --> 00:25:42,960 Speaker 1: all of a sudden I can't get it into reverse gear. 480 00:25:43,400 --> 00:25:45,520 Speaker 1: I'd have to feel it to experience an art part 481 00:25:45,600 --> 00:25:47,960 Speaker 1: from what you're saying. It doesn't sound right when you 482 00:25:48,040 --> 00:25:50,040 Speaker 1: when you, when the mechanic looks at it, when he 483 00:25:50,080 --> 00:25:51,760 Speaker 1: sits there and he tries to shift it, this he 484 00:25:51,840 --> 00:25:57,959 Speaker 1: noticed the problem. Yes, so he agrees there's an issue. Yes, okay, 485 00:25:58,000 --> 00:26:01,679 Speaker 1: and what's his proposed remedy only because he's felt it. 486 00:26:02,560 --> 00:26:04,880 Speaker 1: Thank you the pot and try and get a new 487 00:26:04,920 --> 00:26:08,800 Speaker 1: part for whatever wherever the uh whatever you know meets 488 00:26:09,080 --> 00:26:13,119 Speaker 1: under the uh, the mechanism itself. It's not it's not 489 00:26:13,160 --> 00:26:15,400 Speaker 1: an unreasonable thought. Art you've got Now you've got two 490 00:26:15,400 --> 00:26:18,840 Speaker 1: reasons that they could dash board apart. So it's right. Well, 491 00:26:18,880 --> 00:26:21,240 Speaker 1: you've been wonderful. This gives me a lot of good information. 492 00:26:21,800 --> 00:26:24,880 Speaker 1: I really appreciate. You're very welcome. You're very welcome, sir. 493 00:26:25,240 --> 00:26:28,640 Speaker 1: Well thanks again, you're welcome. Be good bye bye. Um. Yeah, 494 00:26:28,720 --> 00:26:30,560 Speaker 1: older cars are getting tougher and tougher. We had at 495 00:26:30,600 --> 00:26:33,679 Speaker 1: somebody uh this week on they posted up on the 496 00:26:33,680 --> 00:26:36,439 Speaker 1: official you know, it's pretty bad. I've got an official 497 00:26:36,520 --> 00:26:40,200 Speaker 1: ron and Ainey in the Car Doctor facebook page. Good lord, Um, 498 00:26:40,320 --> 00:26:41,960 Speaker 1: I thought my mother was dead. I don't know. She's 499 00:26:42,000 --> 00:26:46,320 Speaker 1: still doing things from behind the scenes. And um uh, 500 00:26:46,400 --> 00:26:48,520 Speaker 1: somebody up there posted they just purchased an oe to 501 00:26:48,680 --> 00:26:50,560 Speaker 1: Firebird and they asked me the fatal question of what 502 00:26:50,640 --> 00:26:52,000 Speaker 1: kind of parts did I think they should buy in 503 00:26:52,080 --> 00:26:54,480 Speaker 1: order to take good care of the car? Well, the 504 00:26:54,520 --> 00:26:57,840 Speaker 1: list is about two paragraphs long. And um, you know 505 00:26:57,920 --> 00:27:00,160 Speaker 1: it's just because it's old. Now it's puny acts Ben 506 00:27:00,160 --> 00:27:01,880 Speaker 1: Gonsince two thousand and eight. You're talking about a twenty 507 00:27:01,920 --> 00:27:03,800 Speaker 1: year old vehicle, and you know, if you're gonna hang 508 00:27:03,840 --> 00:27:05,680 Speaker 1: on to it, you've just got to think and buy 509 00:27:05,720 --> 00:27:07,919 Speaker 1: one of everything that's going to become a critical mass thing. 510 00:27:08,000 --> 00:27:11,199 Speaker 1: So um, as cars continue to age and we make 511 00:27:11,240 --> 00:27:13,880 Speaker 1: this transition into the next generation of vehicle eight five 512 00:27:13,960 --> 00:27:16,520 Speaker 1: five five six zero nine zero zero. That's eight five 513 00:27:16,600 --> 00:27:19,639 Speaker 1: five five six zero nine zero zero. Ronny in the 514 00:27:19,640 --> 00:27:30,240 Speaker 1: Car Doctor coming back right after this Don't go away. Yeah, 515 00:27:40,400 --> 00:27:43,480 Speaker 1: welcome back Romney and the Car Doctor. Cruising along this sour, busy, 516 00:27:43,480 --> 00:27:45,800 Speaker 1: busy hour. Let's go to Roman Lincoln Park, New Jersey. 517 00:27:45,840 --> 00:27:48,600 Speaker 1: O six Toyota Sienna Roman. Welcome back, my friend. How 518 00:27:48,600 --> 00:27:52,479 Speaker 1: can I help you today? Hello, Ron, I have a question, 519 00:27:53,160 --> 00:27:56,880 Speaker 1: a couple of questions, actually as possible, uh two thousand 520 00:27:57,480 --> 00:28:02,680 Speaker 1: six Toyota Sienna Man even all wheel drive, hundred seventy 521 00:28:02,680 --> 00:28:07,520 Speaker 1: two thousand miles. Um. I had the transfluid changed. I 522 00:28:07,560 --> 00:28:09,800 Speaker 1: didn't do it myself. I had the trench shop do it, 523 00:28:10,440 --> 00:28:14,720 Speaker 1: and and right away it was leaking transflorid on my 524 00:28:14,800 --> 00:28:17,200 Speaker 1: driveway a little bit, you know, drifts, but it was 525 00:28:17,240 --> 00:28:21,560 Speaker 1: always a wet so um. I checked the fluid on 526 00:28:21,640 --> 00:28:23,520 Speaker 1: a distic to me, it was high, you know, I 527 00:28:23,600 --> 00:28:25,320 Speaker 1: checked it when it was warmed up, and every day 528 00:28:25,320 --> 00:28:28,639 Speaker 1: you look high. After about a couple of months, I 529 00:28:28,920 --> 00:28:31,760 Speaker 1: you know, I tightened the pen. It stopped leaking, but 530 00:28:31,920 --> 00:28:35,119 Speaker 1: it's still high, and it shifts weird from second to 531 00:28:35,200 --> 00:28:38,800 Speaker 1: dirt like a jerky ship. I went to the trans shop. 532 00:28:38,880 --> 00:28:41,280 Speaker 1: I hadn't second. He says to me, if it's high, 533 00:28:41,280 --> 00:28:44,040 Speaker 1: it's only by half the cup. That doesn't make any difference. 534 00:28:44,360 --> 00:28:46,240 Speaker 1: Is that true or could that be the reason why 535 00:28:46,240 --> 00:28:48,880 Speaker 1: it's shifting? With a half a cup wouldn't upset me. 536 00:28:48,960 --> 00:28:52,000 Speaker 1: But you know when you say apistic, it's about half 537 00:28:52,000 --> 00:28:55,240 Speaker 1: an into Maybe yes, I think, I mean, I think 538 00:28:55,320 --> 00:28:57,840 Speaker 1: that's too high. I don't, I don't, but I agree 539 00:28:57,880 --> 00:28:59,600 Speaker 1: with him. I don't know that that's going to affect 540 00:28:59,600 --> 00:29:03,160 Speaker 1: shift quality generally. That does not all? Right, that all 541 00:29:03,200 --> 00:29:06,560 Speaker 1: creates some other issues, maybe some fluid foaming. You might 542 00:29:06,600 --> 00:29:09,240 Speaker 1: notice some erratic trans operation on the highway to high 543 00:29:09,280 --> 00:29:11,719 Speaker 1: a level. Uh, you've got you know, it's like an 544 00:29:11,720 --> 00:29:14,320 Speaker 1: engine oil overfilled with oil. It's gonna start the froth 545 00:29:14,400 --> 00:29:16,719 Speaker 1: the fluid and do some different things as far as 546 00:29:16,720 --> 00:29:20,719 Speaker 1: pressure is concerned. My my question would be, um, and 547 00:29:20,720 --> 00:29:23,360 Speaker 1: this is a transmission that did not have any leaks 548 00:29:23,360 --> 00:29:25,120 Speaker 1: before it was dry, even though it had a hundred 549 00:29:25,160 --> 00:29:29,800 Speaker 1: seventy two thousand miles on it. Okay, my question would 550 00:29:29,800 --> 00:29:33,840 Speaker 1: be and trans shops getting getting getting insulted when I 551 00:29:34,000 --> 00:29:36,680 Speaker 1: whenever you ask them this question, did they use the 552 00:29:36,760 --> 00:29:40,280 Speaker 1: right fluid? Because it seems like, you know, every trans 553 00:29:40,280 --> 00:29:42,080 Speaker 1: shop I ever talked to, they say, oh, they're all 554 00:29:42,120 --> 00:29:45,200 Speaker 1: the same, put an additive package in. I you know, 555 00:29:46,120 --> 00:29:48,240 Speaker 1: I don't know about that. I you know what, It's 556 00:29:48,240 --> 00:29:50,480 Speaker 1: easy enough just to get the right fluid from it 557 00:29:50,560 --> 00:29:53,160 Speaker 1: from a good local supply house or the manufacturer. It 558 00:29:53,200 --> 00:29:56,719 Speaker 1: seems like these additive packages guys are trying to, you know, 559 00:29:57,320 --> 00:29:59,600 Speaker 1: play around with things. I will tell you, back in 560 00:29:59,640 --> 00:30:03,160 Speaker 1: the day, i'd seem more than a few before people 561 00:30:03,200 --> 00:30:05,200 Speaker 1: accepted the fact that there were so many different trans 562 00:30:05,200 --> 00:30:07,560 Speaker 1: fluids out there. We fixed an awful lot of cars 563 00:30:07,560 --> 00:30:10,920 Speaker 1: by taking out the newly installed correct fluid and putting 564 00:30:10,920 --> 00:30:14,240 Speaker 1: in from the manufacturer or a manufacturer equivalent, and the 565 00:30:14,600 --> 00:30:19,040 Speaker 1: car resolved itself so well that that might be it too, 566 00:30:19,080 --> 00:30:22,200 Speaker 1: because the only way to find out what fluid dot 567 00:30:22,200 --> 00:30:24,520 Speaker 1: car has at the dealer might have the number. They 568 00:30:24,560 --> 00:30:26,920 Speaker 1: don't even know there's two types of fluid. Well, there's 569 00:30:26,920 --> 00:30:30,760 Speaker 1: two types out and on a diptic it tells you 570 00:30:30,800 --> 00:30:34,600 Speaker 1: which it's a Toyota. I forget that this should be 571 00:30:34,840 --> 00:30:38,600 Speaker 1: WUS fluid. In oh six, that should be a WS car. 572 00:30:38,880 --> 00:30:42,160 Speaker 1: They did type four. Type four fluid went away somewhere 573 00:30:42,200 --> 00:30:45,080 Speaker 1: around those three oh four dependent on the model year 574 00:30:45,480 --> 00:30:48,240 Speaker 1: or it dependent on the model. So but it will 575 00:30:48,280 --> 00:30:51,080 Speaker 1: say it will say on the dipstick um or you 576 00:30:51,120 --> 00:30:52,640 Speaker 1: can look it up, or you can look it up 577 00:30:52,640 --> 00:30:55,040 Speaker 1: on the owner's manual, or I'll tell you what here 578 00:30:55,080 --> 00:30:56,520 Speaker 1: you want to you wanna, I bet you I know 579 00:30:56,680 --> 00:30:58,200 Speaker 1: I bet you I know where you can find it. 580 00:30:58,480 --> 00:31:00,880 Speaker 1: Go out to O'Reilly ooto parts, out to a rillyoto 581 00:31:00,960 --> 00:31:05,520 Speaker 1: dot com and on their website you can plug in 582 00:31:05,680 --> 00:31:09,040 Speaker 1: two thousand six Toyota Sienna and then go look up 583 00:31:09,080 --> 00:31:12,040 Speaker 1: fluid for it and they will reference you to the 584 00:31:12,040 --> 00:31:16,600 Speaker 1: correct trans fluid by application. Okay, So so you don't 585 00:31:16,640 --> 00:31:19,160 Speaker 1: think you don't think it by being high it would 586 00:31:19,440 --> 00:31:22,600 Speaker 1: make a shift difference only from a second What would 587 00:31:22,880 --> 00:31:26,200 Speaker 1: that shift? That like hard shift? What would cause if 588 00:31:26,240 --> 00:31:29,520 Speaker 1: that's not if that's not a reaction to fluid composition, 589 00:31:29,880 --> 00:31:32,120 Speaker 1: and if that's not a reaction to it being high, 590 00:31:32,120 --> 00:31:34,120 Speaker 1: which I don't think it is. I'd like to know 591 00:31:34,120 --> 00:31:36,840 Speaker 1: how high that really is. I I think it's more 592 00:31:36,880 --> 00:31:39,680 Speaker 1: than a cup. Um, I bet you it's more like 593 00:31:39,800 --> 00:31:43,480 Speaker 1: half a quarter more. But and listen, it's a simple 594 00:31:43,600 --> 00:31:45,440 Speaker 1: enough solution. Let's just drain a little bit out and 595 00:31:45,480 --> 00:31:48,320 Speaker 1: put the correct level in because you know, keep in mind, 596 00:31:48,360 --> 00:31:50,960 Speaker 1: and I'll answer your question a second. That mark on 597 00:31:51,000 --> 00:31:54,960 Speaker 1: the dipstick, that high mark, that's that's the expansion line 598 00:31:55,040 --> 00:31:58,719 Speaker 1: that that fluid should really be in the middle of 599 00:31:58,760 --> 00:32:00,840 Speaker 1: those marks. Right, there's two marks on the stick and 600 00:32:00,880 --> 00:32:05,440 Speaker 1: a cross hatched area, correct, right, yeah, so it should 601 00:32:05,440 --> 00:32:07,600 Speaker 1: be in the middle of that cross hatched area. So 602 00:32:07,640 --> 00:32:10,840 Speaker 1: in reality, this isn't just this isn't just a half 603 00:32:10,840 --> 00:32:13,560 Speaker 1: inch above the line. It's an inch above the mark. 604 00:32:14,320 --> 00:32:17,320 Speaker 1: If you understand what you that's why it was leaking 605 00:32:17,360 --> 00:32:23,160 Speaker 1: maybe in the beginning. Now it can be because there's 606 00:32:23,200 --> 00:32:26,520 Speaker 1: a vent in that transmission that's going to allow fluid 607 00:32:26,560 --> 00:32:29,360 Speaker 1: to come out. And you know, it could be that 608 00:32:29,400 --> 00:32:31,360 Speaker 1: it was froth and you know that's one of the 609 00:32:31,360 --> 00:32:33,640 Speaker 1: reasons why going too highest, too much. I'll tell you what. 610 00:32:33,760 --> 00:32:35,400 Speaker 1: Stay right we are, Roman, let me pull over, take 611 00:32:35,400 --> 00:32:37,200 Speaker 1: a pause, and I come back. We'll finish up with you. 612 00:32:37,240 --> 00:32:39,080 Speaker 1: I'm run on any in the car doctor. We'll return 613 00:32:39,200 --> 00:32:47,040 Speaker 1: right after this. Welcome back. Let's get back to the 614 00:32:47,040 --> 00:32:49,560 Speaker 1: phone's real quick run on any and at your service, Roman, Roman, 615 00:32:49,600 --> 00:32:53,640 Speaker 1: you're still there, so so let me let me be quick. 616 00:32:53,720 --> 00:32:56,840 Speaker 1: So it sounds like we've got a transit is clearly overfilled, 617 00:32:57,080 --> 00:32:59,880 Speaker 1: all right, So let's get the level down to prop 618 00:33:00,120 --> 00:33:02,520 Speaker 1: or you know, the proper mark and and and get 619 00:33:02,560 --> 00:33:05,360 Speaker 1: that solved. That'll answer that question if it still has 620 00:33:05,440 --> 00:33:07,640 Speaker 1: the hard shift second to third. I think you said 621 00:33:08,120 --> 00:33:12,000 Speaker 1: that it is there Um, you know, is that fluid composition? 622 00:33:12,120 --> 00:33:14,240 Speaker 1: It could be. I would want to verify that we 623 00:33:14,280 --> 00:33:15,920 Speaker 1: have correct fluid in it. And if we do have 624 00:33:15,960 --> 00:33:17,880 Speaker 1: correct fluid in it, then I've got to think we've 625 00:33:17,880 --> 00:33:20,280 Speaker 1: got an internal trans fault. And that's a hard question 626 00:33:20,360 --> 00:33:22,920 Speaker 1: to answer without you know, taking the trans apart to 627 00:33:22,960 --> 00:33:25,480 Speaker 1: see what's going on. I would do a code scan 628 00:33:25,640 --> 00:33:29,360 Speaker 1: just to see if there's anything pending, anything about to happen, um, 629 00:33:29,680 --> 00:33:31,880 Speaker 1: and not to rock your world. Was this the first 630 00:33:31,880 --> 00:33:38,920 Speaker 1: time the trans fluid was ever changed in the miles? 631 00:33:39,080 --> 00:33:41,160 Speaker 1: You know? Then it could just be from general age, 632 00:33:41,160 --> 00:33:43,880 Speaker 1: but you won't know what direction to go until a 633 00:33:44,000 --> 00:33:46,920 Speaker 1: you get fluid leveled down to the mark, be confirmed 634 00:33:47,280 --> 00:33:50,920 Speaker 1: correct fluid in the vehicle, and you know, then let 635 00:33:51,000 --> 00:33:52,560 Speaker 1: him take a look at it. Okay, why does it 636 00:33:52,640 --> 00:33:54,520 Speaker 1: bang in second gear? I'm sorry? Why is it such 637 00:33:54,520 --> 00:33:57,040 Speaker 1: a hard shift second to third gear like that? And 638 00:33:57,080 --> 00:34:00,160 Speaker 1: then you can diagnose it from there? Okay, And good 639 00:34:00,240 --> 00:34:04,320 Speaker 1: question I had tois in coils? Within the last six months, 640 00:34:04,320 --> 00:34:06,520 Speaker 1: I already changed to one at a time. The last 641 00:34:06,520 --> 00:34:10,640 Speaker 1: one was three zero four three D or two. Okay, 642 00:34:10,719 --> 00:34:12,560 Speaker 1: So the ones in the front are you easy to change, 643 00:34:12,600 --> 00:34:14,120 Speaker 1: but the ones in the back. You got to take 644 00:34:14,120 --> 00:34:18,080 Speaker 1: the intake manifold off. If this happens again, should I 645 00:34:18,120 --> 00:34:22,279 Speaker 1: just replaced all three in the back apps, Absolutely, and 646 00:34:22,360 --> 00:34:24,480 Speaker 1: just make sure you're using a good quality brand, no 647 00:34:24,640 --> 00:34:28,440 Speaker 1: cheap stuff on the internet. Um. You know, my experience 648 00:34:28,480 --> 00:34:30,799 Speaker 1: has been I have to do the back. Anytime we 649 00:34:30,840 --> 00:34:34,040 Speaker 1: do plugs on those cars. It becomes six plugs and 650 00:34:34,160 --> 00:34:36,319 Speaker 1: a minimum of three coils because you have to take 651 00:34:36,320 --> 00:34:38,600 Speaker 1: the plenum off. To get the plenum off, you're gonna 652 00:34:38,600 --> 00:34:41,239 Speaker 1: take out that cowl at the base of the windshield. 653 00:34:41,520 --> 00:34:44,040 Speaker 1: The cowl's coming out, The wiper motor linkage is coming 654 00:34:44,080 --> 00:34:46,759 Speaker 1: out that that cowl played above, it's coming out. I mean, 655 00:34:47,280 --> 00:34:49,239 Speaker 1: there's a lot that comes out. You gotta take out 656 00:34:49,239 --> 00:34:51,680 Speaker 1: the two top studs on the struts on each side. 657 00:34:51,680 --> 00:34:54,760 Speaker 1: That strut braced bar has to come out. Um. There 658 00:34:55,040 --> 00:34:58,839 Speaker 1: is a twelve millimeter nut over on the driver's side 659 00:34:58,840 --> 00:35:00,719 Speaker 1: that you're gonna get with a flat ratchet or real 660 00:35:00,719 --> 00:35:03,640 Speaker 1: thin flat ratchet wrench. There's a twelve and a fourteen 661 00:35:04,040 --> 00:35:05,920 Speaker 1: on the left side that's a little tough to get to. 662 00:35:06,040 --> 00:35:09,360 Speaker 1: There's a twelve nut and a fourteen bolt that's a 663 00:35:09,360 --> 00:35:11,000 Speaker 1: little tough to deal with you've got to have some 664 00:35:11,040 --> 00:35:13,880 Speaker 1: real skinny fingers, but you don't want to do it twice, 665 00:35:14,239 --> 00:35:15,680 Speaker 1: so make sure when you do it, you do it 666 00:35:15,719 --> 00:35:17,279 Speaker 1: once and you do it right. Good luck to you. 667 00:35:17,360 --> 00:35:18,920 Speaker 1: Let me know what happens. I'm not in any of 668 00:35:18,960 --> 00:35:22,239 Speaker 1: the card doctor Quick Hour until the next time. Good 669 00:35:22,239 --> 00:35:25,319 Speaker 1: mechanics aren't expensive, they're priceless. See you