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Speaker 1: You guys, ever, feel like customer service isn't what it

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Speaker 1: used to be. Kind of everybody's done over texts or apps.

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Speaker 1: I have to talk to one chatbot so she can

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Speaker 1: pass me along to the supervising chatbot, who passes me

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Speaker 1: up to the corporate chat bob.

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Speaker 2: Look, we hear it.

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Speaker 3: Broke and Jeffrey are committed to doing things the right way,

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Speaker 3: like in today's prank phone call, because sure, this lady

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Speaker 3: made her dinner reservation over an app, but we're gonna

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Speaker 3: call her in person to confirm it and then annoy

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Speaker 3: the crap out of her with the best customer service

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Speaker 3: that she's never asked for.

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Speaker 2: Got it for you?

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Speaker 3: It's your phone tap right now?

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Speaker 4: Hello?

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Speaker 2: Hi? Is this Justine Yes speaking Hello. I'm from Open Table.

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Speaker 2: My name's Peter Pants. How are you today?

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Speaker 3: Oh?

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Speaker 2: Open I'm okay.

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Speaker 4: I am just calling to confirm your dinner for tomorrow

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Speaker 4: night at Tavern, one of the best restaurants in the city.

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Speaker 2: At six thirty pm. It looks like, yeah, wonderful. I

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Speaker 2: actually didn't know you guys called to confirm I thought

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Speaker 2: it was handled through tech message.

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Speaker 4: It's actually a news service. I mean, it is a

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Speaker 4: little old school but.

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Speaker 2: I like old school.

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Speaker 4: Okay, yeah, okay, all right, well I will pass on

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Speaker 4: the information to the restaurant. You are all confirmed and

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Speaker 4: good to go, and you have a wonderful meal.

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Speaker 2: Thank you you too. Oh I'm sorry I cut you off.

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Speaker 2: What'd you say, Justine? I just said, thank you. Have

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Speaker 2: a great day. Oh gosh, you too. I'm blushing. Hello, Hi, Justine,

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Speaker 2: this is Peter Pants again.

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Speaker 4: Hi. Ay, Hey, So when I was on the phone

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Speaker 4: with the restaurant, they said I was talking a little

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Speaker 4: too much and gabbing whatever. Apparently they missed another phone

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Speaker 4: call while I was on the phone with them. Was

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Speaker 4: that you a chance, No, it was.

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Speaker 2: We confirmed our reservation already. I'm that's what I thought.

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Speaker 4: I just thought maybe you tried to go around me

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Speaker 4: to cancel your own reservation.

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Speaker 2: Like you know, if you want to do that, that's fine.

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Speaker 2: I won't be mad. I'll be there. But if you

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Speaker 2: do need anything, I can handle it.

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Speaker 4: Just want you to know that because this is my job, Okay,

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Speaker 4: I love doing it.

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Speaker 2: Well, I don't need you to do it. So we're

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Speaker 2: all set. I'm set for my reservation. Thank you for

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Speaker 2: checking before, and you don't need to call again. Ali's

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Speaker 2: just kidding.

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Speaker 4: Okay, I have I have things to do.

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Speaker 2: Oh, you have things to do, so do I.

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Speaker 4: I got a lot of restaurants that i'm calling confirming

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Speaker 4: changing stuff.

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Speaker 2: I can tell you about it some time if you want.

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Speaker 2: I mean, there's a lot of interacies I should I.

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Speaker 1: I don't need any more confirmation calls. I don't need

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Speaker 1: any more conversation.

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Speaker 4: I'm really excited about my dinner, and I hope you

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Speaker 4: have a great day. Well, I have I salute to you, ma'am,

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Speaker 4: General Sergeant Justine.

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Speaker 2: Right to business.

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Speaker 4: Sorry, hello, Hi, it's Peter Pants again.

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Speaker 2: Oh my god, I'm not canceling.

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Speaker 1: Please stop calling me.

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Speaker 2: No, I actually have an update for you. I wanted

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Speaker 2: to let you know. One of the waiters that the

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Speaker 2: restaurant is called in sick for tomorrow night. You know.

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Speaker 4: Well, I'm sure someone will fill in going around.

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Speaker 2: I may have it too. I hope you feel better.

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Speaker 2: I'll be there. I hope you bye. I know it's

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Speaker 2: going to affect your reservation.

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Speaker 4: That's the third best server in the restaurant, and you

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Speaker 4: may not get the service.

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Speaker 2: You were expecting.

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Speaker 4: I'm sure I'll be satisfied. I just want my meal

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Speaker 4: and you don't have any reason to call me back.

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Speaker 4: Oh bye, throwing up Please, I have a second piece

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Speaker 4: of news. It turns out the restaurants putting their chocolate

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Speaker 4: suit fla back on the menu tonight.

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Speaker 2: Well I can find that out when I get there.

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Speaker 2: So no, you don't understand this happens once a year.

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Speaker 1: Wow, I'll have to order you twenty.

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Speaker 2: Minutes in advance. You have to know that now.

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Speaker 3: I don't care.

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Speaker 4: Oh okay, I don't care about the chocolate soup a.

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Speaker 4: I'll figure it out what I'm doing.

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Speaker 2: You know, I don't want to be on this phone

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Speaker 2: call anymore. I wouldn't either. I'm more of a krumber

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Speaker 2: leg guy myself.

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Speaker 4: A great day. Oh, before you go, I do need

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Speaker 4: to let you know that the reservation has changed from

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Speaker 4: two to three people.

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Speaker 2: Now what are you talking about.

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Speaker 1: I'm the one who knows how many people are coming

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Speaker 1: to my dinner.

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Speaker 4: You wouldn't know because I just added myself Peter Pants

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Speaker 4: at the table. You are not coming to my dinner. Well,

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Speaker 4: your husband Rudy said I could, And he also said

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Speaker 4: he wanted all of us to spoon feed each other

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Speaker 4: chocolate soufle But that was a small side note, what

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Speaker 4: who are you?

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Speaker 3: This is? This is crazy.

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Speaker 2: My name is.

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Speaker 4: Jose from Brick and Jeffrey in the morning. We're doing

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Speaker 4: a phone tap on you. You're radio.

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Speaker 1: Wow, that was a lot.

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Speaker 4: I'm so sorry.

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Speaker 2: Your husband, Rudy set you up. He said your anniversary

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Speaker 2: dinner is coming up, and well I'm very excited about

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Speaker 2: the dinner.

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Speaker 4: That was really difficult to deal. Well, it's pretty rude

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Speaker 4: that he phone tapped. You're on the radio for all

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Speaker 4: these people to hear. You may want to cancel your reservation.

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Speaker 2: Oh I can do that if you'd lie, or I

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Speaker 2: can confirm it. I can confirm you want me to reconfirm.

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Speaker 4: We've confirmed five times already, but I can confirm one's

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Speaker 4: just in case.

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Speaker 2: Look, I know this is a joke, but I I

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Speaker 2: really don't.

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Speaker 3: Ever want to talk to you again.

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Speaker 4: Okay, silly, we don't have to talk on the phone anymore.

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Speaker 2: We're going to have dinner tomorrow. I'll see you at

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Speaker 2: the restaurant six point thirty.

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Speaker 1: Oh my god, wake up.

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Speaker 4: Every morning was phone taps weekday mornings on the twenties

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Speaker 4: Brooke and Jeffrey in the morning