WEBVTT - Phone Travel Prep, Top Video Editing Apps & Removing Online Personal Info 0:00:00.240 --> 0:00:05.880 How a cyber security training company hired a fake employee. 0:00:05.920 --> 0:00:09.520 Apple Maps comes to the web ten years after launching 0:00:09.560 --> 0:00:13.560 on the iPhone. The FCC wants to know how fast 0:00:13.600 --> 0:00:17.680 your Internet is? Plus your tech questions answered. 0:00:17.880 --> 0:00:18.560 What's going on? 0:00:18.560 --> 0:00:22.120 I'm rich Damiro and this is rich on Tech. This 0:00:22.400 --> 0:00:24.440 is the show where I talk about the tech stuff 0:00:24.480 --> 0:00:27.200 I think you should know about, and it's the place 0:00:27.240 --> 0:00:33.000 where I answer your questions about technology. I believe the 0:00:33.040 --> 0:00:37.760 tech should be interesting, useful and fun. Let's open up 0:00:37.800 --> 0:00:41.320 those phone lines at triple eight rich one oh one, 0:00:42.000 --> 0:00:46.520 That is eight eight eight seven four to two four 0:00:46.840 --> 0:00:49.519 one zero one. Give me a call if you have 0:00:49.560 --> 0:00:53.960 a question about technology. Email is also open. Just go 0:00:54.080 --> 0:00:59.840 to rich on tech dot tv and hit contact again 0:00:59.880 --> 0:01:02.560 the phone number eight eight eight seven four to two 0:01:03.360 --> 0:01:08.919 four one zero one, the website rich on tech dot tv, 0:01:09.720 --> 0:01:15.520 hit contact Guests. This week we've got Steve Churchin, cybersecurity 0:01:15.560 --> 0:01:18.679 expert with zipro dot com. He's going to talk about 0:01:18.680 --> 0:01:21.640 some of the lessons learned from that CrowdStrike incident. Now 0:01:21.680 --> 0:01:24.080 that things have had a little chance to settle down. 0:01:25.480 --> 0:01:29.080 Ne'rov Gandhia, founder of House of Tech, will give his 0:01:29.160 --> 0:01:34.040 impressions about Samsung's latest devices, including their foldables, their watches, 0:01:34.120 --> 0:01:37.559 and their ring and friend of the show, Jefferson Graham 0:01:37.640 --> 0:01:41.480 of Photo Walks TV, is going to discuss the latest 0:01:41.720 --> 0:01:47.600 third party apps for upgrading your smartphone photo and video capture. 0:01:49.120 --> 0:01:53.360 Looking forward to that, well, it is the start of 0:01:53.440 --> 0:01:56.880 the Olympics. I was recently in Paris, and every time 0:01:56.920 --> 0:01:59.960 I go on an overseas trip, I learn a thing 0:02:00.120 --> 0:02:03.040 or two. So I thought i'd share some of the 0:02:03.040 --> 0:02:06.520 ways that I prepared my phone for the overseas trip, 0:02:07.040 --> 0:02:09.680 because I get a lot of questions about this. There 0:02:09.760 --> 0:02:13.640 is a lot of confusion about how cell phones and 0:02:13.720 --> 0:02:16.960 smartphones and all of these things work in other countries, 0:02:17.680 --> 0:02:19.720 and I think I have some answers for you. So 0:02:19.760 --> 0:02:22.120 I'm going to give you my thoughts on all of 0:02:22.160 --> 0:02:25.680 this stuff, what works, what doesn't, what you should be downloading, 0:02:25.720 --> 0:02:29.120 and how you should prep your phone before you leave 0:02:29.160 --> 0:02:33.440 your house so you can stay connected and avoid those 0:02:33.520 --> 0:02:39.760 roaming charges. So Number one, download a flight alert app. 0:02:39.919 --> 0:02:42.440 Now you've heard me talk about this one before. It's 0:02:42.480 --> 0:02:45.240 called Flighty. If you're on the iPhone, that is the 0:02:45.400 --> 0:02:52.160 absolute best app. FLI ghty Flighty. Now that app is 0:02:52.200 --> 0:02:56.320 incredible it will give you up to the minute alerts 0:02:56.400 --> 0:02:59.240 on anything with your flight. It is not only a 0:02:59.280 --> 0:03:03.760 great source of information, it is so beautifully designed you 0:03:03.800 --> 0:03:06.600 will just want to sit there and play around with 0:03:06.639 --> 0:03:11.000 the app because it's just so beautiful, really really well done. 0:03:11.680 --> 0:03:14.280 Now it is a sort of a freemium model, so 0:03:14.320 --> 0:03:16.280 you can get you know, I think your first flight 0:03:16.400 --> 0:03:19.320 is free to track, and you can always track your flights. 0:03:19.320 --> 0:03:22.919 It just depends if you pay what type of updates 0:03:22.960 --> 0:03:25.200 you can get, like how much information you can get 0:03:25.200 --> 0:03:28.440 beyond just the basics. Now, if you're on Android, Flighty 0:03:28.560 --> 0:03:31.680 is not there unfortunately, but there is an app that 0:03:31.720 --> 0:03:36.160 I tested called App in the Air. App in the Air. 0:03:36.240 --> 0:03:39.880 It's very similar to Flighty. It's not as beautiful, the 0:03:39.920 --> 0:03:43.600 alerts aren't as up to minute, but they it's really 0:03:43.600 --> 0:03:45.720 good and I use this on my flight to Paris 0:03:45.760 --> 0:03:49.600 there and back and it was great. So Flighty for iOS, 0:03:49.760 --> 0:03:53.400 App in the Air for Android, and I always send 0:03:53.640 --> 0:03:56.640 you know, someone back home my information, you know, my 0:03:56.720 --> 0:03:59.160 flight information, just so they have it for a point 0:03:59.160 --> 0:04:01.840 of reference. That's what a good idea, and it's just 0:04:01.920 --> 0:04:03.240 good to have one of these apps to get all 0:04:03.280 --> 0:04:07.360 the updates so on your phone set up a widget 0:04:07.440 --> 0:04:10.600 to show the time back home. So very simple. At 0:04:10.600 --> 0:04:12.680 a clock widget to your phone's home screen so you 0:04:12.680 --> 0:04:15.280 can easily keep track of the time difference. That is 0:04:15.320 --> 0:04:17.360 a big deal for me because I don't know why. 0:04:17.760 --> 0:04:20.440 You know, I'm from New Jersey, I live in California. 0:04:20.760 --> 0:04:23.800 For some reason, all of these years later, I still 0:04:24.040 --> 0:04:28.120 cannot figure out the time zone situation. And it's it's 0:04:28.160 --> 0:04:30.640 not okay, I get it. If it's twelve o'clock here, 0:04:30.760 --> 0:04:34.240 I know it's three o'clock back East. But it's when 0:04:34.680 --> 0:04:38.120 those those other times, like eight am, nine am, well, 0:04:38.160 --> 0:04:40.080 it's really only eleven am. All right, it's fine, it's 0:04:40.080 --> 0:04:42.120 just eleven am. When someone says eleven am, I'm like, wait, 0:04:42.160 --> 0:04:44.000 is it two pm? Is it one pm? But my 0:04:44.080 --> 0:04:46.760 point is when you're overseas, it can get very confusing. 0:04:46.920 --> 0:04:48.880 Just out of widget that shows your time back home, 0:04:48.960 --> 0:04:50.119 your time in your current place. 0:04:50.200 --> 0:04:51.000 All good. 0:04:51.240 --> 0:04:54.440 Now, when it comes to streaming content, most of the 0:04:54.920 --> 0:04:58.880 streaming services these days let you download stuff to watch offline. 0:05:00.000 --> 0:05:03.120 I'm kind of strange. I do not watch the entertainment 0:05:03.160 --> 0:05:04.560 on the plane on the seatback. 0:05:04.600 --> 0:05:05.200 I just never do. 0:05:05.320 --> 0:05:07.480 It's kind of a rule of mine, and I've gone 0:05:07.480 --> 0:05:09.680 too long without watching, so now I can't start. Even 0:05:09.720 --> 0:05:11.760 though those systems have gotten a lot better. But I 0:05:11.760 --> 0:05:13.280 don't like how the movies are all, you know, I 0:05:13.320 --> 0:05:15.800 don't know what the quality is in the selection, So 0:05:15.839 --> 0:05:19.440 I like that my own stuff. So download stuff to 0:05:19.520 --> 0:05:23.159 watch offline. Netflix allows you to do this. YouTube allows 0:05:23.160 --> 0:05:23.640 you to do this. 0:05:23.760 --> 0:05:25.960 Some of them you have to be a paying member. 0:05:26.279 --> 0:05:27.839 Some of them, you know, you have to have a 0:05:27.880 --> 0:05:33.000 premium membership like it depends, so just check with your provider. 0:05:33.120 --> 0:05:35.479 So some of them will not let you offload or 0:05:35.800 --> 0:05:38.520 offline watch stuff if you have like the Basic plan 0:05:38.640 --> 0:05:41.279 or the ad supported plan. But this is getting better 0:05:41.279 --> 0:05:44.320 and better, so definitely download stuff to your phone. And 0:05:44.360 --> 0:05:47.279 then there's also something called smart downloads, so you can 0:05:47.400 --> 0:05:50.760 have the app automatically download a bunch of content to 0:05:50.800 --> 0:05:53.360 your phone without you even choosing what to watch, so 0:05:53.400 --> 0:05:55.560 you always have something to watch, even if your phone 0:05:55.640 --> 0:06:00.640 is an airplane mode. Currency converter, so you can ask 0:06:00.680 --> 0:06:03.200 things like Google or Siri to convert your currency. But 0:06:03.600 --> 0:06:07.440 I like an app called XE that is XE and 0:06:07.520 --> 0:06:09.960 it's just a simple way to convert the currency. Sometimes 0:06:09.960 --> 0:06:11.800 it's easy, you know, if you're in Europe, you know, 0:06:11.800 --> 0:06:13.719 with the Euros it's kind of almost one to one, 0:06:13.720 --> 0:06:16.159 but not really, but depends on the country you're going to. 0:06:16.279 --> 0:06:18.080 But this makes it a lot easier, and again you 0:06:18.080 --> 0:06:20.440 can add a widget to your homescreen to make that easier. 0:06:21.240 --> 0:06:25.400 When it comes to maps, again, offline maps are your friend. 0:06:25.480 --> 0:06:27.920 So the whole thing is when you're overseas, you're probably 0:06:28.000 --> 0:06:30.320 not going to be using as much data as you 0:06:30.360 --> 0:06:33.800 would here in the States because that data is going 0:06:33.839 --> 0:06:35.400 to be put out a premium, or it's a little 0:06:35.440 --> 0:06:37.800 bit slower, or you're looking for Wi Fi hotspots. You're 0:06:37.839 --> 0:06:41.279 avoiding data usehol together through cellular so you want to 0:06:41.400 --> 0:06:44.160 download as much as possible. And both Apple Maps and 0:06:44.360 --> 0:06:48.640 Google Maps support what's called offline maps. So when you 0:06:48.680 --> 0:06:51.760 search for the city that you're going to on Google Maps, 0:06:51.760 --> 0:06:54.599 you can tap offline. On Apple Maps, you can tap 0:06:54.640 --> 0:06:58.240 offline and it will download those maps to your phone 0:06:58.560 --> 0:07:00.839 so that you can navigate and search for things like 0:07:00.920 --> 0:07:03.919 streets even if you don't have a cellular connection. So 0:07:04.000 --> 0:07:06.880 again Apple Maps, Google Maps download the offline maps. On 0:07:06.920 --> 0:07:09.560 Google Maps, there's a little hack, so if you search 0:07:09.640 --> 0:07:11.440 for the city, let's say you're going to Paris, search 0:07:11.440 --> 0:07:14.120 for Paris, France. Put that in there, and then at 0:07:14.160 --> 0:07:17.160 the top type in okay maps. I don't know why 0:07:17.200 --> 0:07:19.720 it's okay maps. There's probably some you know, coding thing 0:07:19.840 --> 0:07:22.600 or you know, a techie thing to deal with that 0:07:23.520 --> 0:07:26.400 inside joke, but that will bring you immediately to the 0:07:26.560 --> 0:07:31.680 to the offline maps feature to download that. Now, this 0:07:31.840 --> 0:07:35.440 is the biggest question I get roaming and Wi Fi calling. 0:07:35.640 --> 0:07:39.480 So here's my advice when it comes to roaming. Number one, 0:07:39.600 --> 0:07:42.800 call your cellular provider. So call them. That's your first 0:07:42.840 --> 0:07:45.680 thing to do. Whoever your cellular provider is, call them 0:07:45.680 --> 0:07:47.760 and say, hey, what's the deal. I'm going to this country. 0:07:47.800 --> 0:07:50.240 What are my roaming options? Do I have roaming included? 0:07:51.040 --> 0:07:53.080 Do I have a certain amount of days that are free? 0:07:53.440 --> 0:07:55.720 Sometimes if you're on a premium plan, you might get 0:07:55.720 --> 0:07:59.520 like a day or two or three included and not 0:07:59.600 --> 0:08:02.040 pay that ten dollars a month. Some are sorry, ten 0:08:02.120 --> 0:08:04.360 dollars a day. Sometimes your provider might just charge you 0:08:04.400 --> 0:08:06.200 ten dollars a day to use your phone as you 0:08:06.240 --> 0:08:06.960 typically would. 0:08:07.280 --> 0:08:08.640 But it all depends on your plan. 0:08:09.360 --> 0:08:12.680 So call your provider see how many roaming days you have, 0:08:12.920 --> 0:08:16.240 or if you have some banked and use those. Now, 0:08:16.280 --> 0:08:17.720 if you don't want to roam, you don't want to 0:08:17.760 --> 0:08:20.280 pay anything, you can turn off roaming on your phone 0:08:20.280 --> 0:08:22.360 to avoid those charges, or you can just turn off 0:08:22.360 --> 0:08:26.400 your cellular altogether. But before you leave the country, definitely 0:08:26.400 --> 0:08:28.640 set up Wi Fi calling and texting. This way, you 0:08:28.680 --> 0:08:31.280 can use Wi Fi hotspots to keep in touch. Now, again, 0:08:31.960 --> 0:08:35.000 every cellular provider is a little bit different, but in general, 0:08:36.000 --> 0:08:39.320 whatever's included in your plan here will be included there. 0:08:39.360 --> 0:08:42.760 So let's say you can call anywhere in the US unlimited. 0:08:43.000 --> 0:08:45.000 When you get to Paris, you'd be able to call 0:08:45.040 --> 0:08:47.880 on Wi Fi calling anywhere back to the US unlimited, 0:08:48.160 --> 0:08:50.560 but they would still charge you for calls that are 0:08:50.600 --> 0:08:53.480 made to Paris phone numbers. Right, but most people are 0:08:53.480 --> 0:08:56.920 calling back home, so that should probably work. But again check. 0:08:57.040 --> 0:08:59.560 First thing to do just google roaming with your provider 0:08:59.640 --> 0:09:02.440 name Wi Fi calling and see what their deal is. 0:09:03.040 --> 0:09:05.360 And then of course you can get an eSIM. That's 0:09:05.400 --> 0:09:08.679 the easiest way to just bypass the roaming situation altogether. 0:09:09.080 --> 0:09:11.160 You can buy an eSIM right from an app. There 0:09:11.200 --> 0:09:14.600 are many apps that offer eSIMs. My favorite is Aralow. 0:09:14.720 --> 0:09:17.360 I've used it many times. It works great, but there 0:09:17.400 --> 0:09:19.920 are plenty of other apps out there that do work well, 0:09:20.600 --> 0:09:22.640 and the eSIM is a really easy way to do it, 0:09:22.640 --> 0:09:24.120 and you could do it right from your phone, and 0:09:24.280 --> 0:09:28.840 most of the major smartphones these days support the eSIM. 0:09:28.920 --> 0:09:30.760 If you have an older phone with maybe just a 0:09:30.760 --> 0:09:33.920 physical simcard slot, you may have to get a simcard 0:09:34.040 --> 0:09:36.160 mail to you, or when you get to the airport 0:09:36.200 --> 0:09:38.880 at that place, you can just buy a simcard there. 0:09:39.440 --> 0:09:39.640 Now. 0:09:39.679 --> 0:09:42.880 When it comes to translating, Google Translate, Apple Translate, they 0:09:42.880 --> 0:09:45.880 are both your friends. Apple Translate is pre installed on 0:09:45.920 --> 0:09:49.960 your iPhone. Google Translate works on both iOS and Android, 0:09:50.240 --> 0:09:54.440 so download that and again download the language pack for 0:09:54.520 --> 0:09:57.240 the country that you're visiting so you can get translations 0:09:57.240 --> 0:10:00.520 without an Internet connection. Again see the theme here you 0:10:00.559 --> 0:10:04.000 want to download stuff in advance. A couple other things 0:10:04.040 --> 0:10:07.600 let's see here. Google Lens is a great feature if 0:10:07.600 --> 0:10:11.199 you're trying to identify monuments and translations, so make sure 0:10:11.240 --> 0:10:13.680 you're familiar with how Google Lens works on your phone. 0:10:14.520 --> 0:10:17.319 AI is really helpful these days, so you can use 0:10:17.360 --> 0:10:22.200 AI assistance like Chat, GBT, Claude, copilot Guide, Geek, and 0:10:22.240 --> 0:10:25.840 also mind trip dot AI to give you access to 0:10:25.920 --> 0:10:30.400 travel recommendations and even itineraries. But again, double check anything 0:10:30.440 --> 0:10:33.839 that AI is serving you up because it's not always factual. 0:10:34.320 --> 0:10:37.040 It could be hallucinating some answers, so just be careful 0:10:37.080 --> 0:10:41.200 about that. Tap to pay very very important to set 0:10:41.240 --> 0:10:44.000 up tap to pay before you leave, because just like 0:10:44.080 --> 0:10:46.920 here in the US, I mean, cash is still important, 0:10:47.000 --> 0:10:50.160 but it is getting less important around the world. And 0:10:50.240 --> 0:10:52.440 so yes, I'm sure there's some countries where cash is 0:10:52.480 --> 0:10:56.959 more widely accepted than the tap to pay, but in general, 0:10:57.040 --> 0:10:59.719 in my experience, in the main populated areas of the 0:10:59.760 --> 0:11:02.800 world world, tap to pay is very popular. And so 0:11:02.920 --> 0:11:04.840 make sure you set up a mobile payment card on 0:11:04.880 --> 0:11:07.440 your phone in advance so that you can use tap 0:11:07.440 --> 0:11:10.520 to pay anywhere you are, and be sure that card 0:11:10.559 --> 0:11:13.920 does not have any foreign transaction fees. Just because you 0:11:13.920 --> 0:11:16.280 have a credit card or a debit card doesn't mean 0:11:16.320 --> 0:11:18.640 they don't charge you one percent. So for instance, my 0:11:18.679 --> 0:11:21.920 debit card actually charges me one percent on top of 0:11:21.960 --> 0:11:25.200 every transaction, which kind of adds up, and so that's 0:11:25.200 --> 0:11:27.000 not a card that I prefer to use when I 0:11:27.040 --> 0:11:29.800 am traveling internationally. So definitely set up tap to pay. 0:11:30.600 --> 0:11:32.360 You can do a lot with that. You can get 0:11:32.440 --> 0:11:35.560 very far. In fact, I don't even exchange money anymore 0:11:35.600 --> 0:11:39.160 at the cash exchange because my deal is I'll usually 0:11:39.200 --> 0:11:42.160 go get cash at a local ATM so I get 0:11:42.160 --> 0:11:44.800 the best exchange rate and I have some cash there 0:11:44.840 --> 0:11:46.439 if I need it. My last trip, I did not 0:11:46.559 --> 0:11:50.240 get any cash out whatsoever in the foreign country, and 0:11:50.480 --> 0:11:53.120 I was still able to get around. So those are 0:11:53.200 --> 0:11:55.559 some of my solutions for getting around. You can go 0:11:55.600 --> 0:11:58.319 to the website rich on Tech dot tv for more 0:11:58.320 --> 0:12:02.079 information about those coming up. The new AI selfie maker 0:12:02.320 --> 0:12:05.400 you have to try. It's free and your calls eighty 0:12:05.440 --> 0:12:08.320 eight rich one O one eight eight eight seven four 0:12:08.360 --> 0:12:11.400 to two four one zero one. You are listening to 0:12:12.000 --> 0:12:15.120 rich on Tech. Welcome back to rich on Tech. Rich 0:12:15.160 --> 0:12:19.120 Demiro here hanging out with you, talking technology at eighty 0:12:19.240 --> 0:12:21.920 eight rich one O one eight eight eight seven four 0:12:21.960 --> 0:12:25.400 to two four one zero one. Pete Yorn turn in 0:12:25.800 --> 0:12:28.680 fifty today, So happy birthday, Pete Yorn. 0:12:28.880 --> 0:12:29.000 Uh. 0:12:29.320 --> 0:12:31.040 My wife said, how many times are you gonna sing 0:12:31.080 --> 0:12:33.320 that song today? And I said a lot. I just 0:12:33.400 --> 0:12:36.280 kept singing that song all morning long. And I'm looking 0:12:36.360 --> 0:12:38.760 up Pete on Twitter right now or I guess X 0:12:39.280 --> 0:12:41.679 and he's from New Jersey. I knew I liked him 0:12:41.679 --> 0:12:44.839 for a reason. There you go, so fellow Jersey. In 0:12:45.240 --> 0:12:48.200 eighty eight Rich one O one eight eight eight seven 0:12:48.360 --> 0:12:51.920 four to two four one zero one. Uh, Frank and 0:12:52.080 --> 0:12:55.719 Sue from Bradbury, California write in, Hey, Rich, where does 0:12:55.760 --> 0:12:58.560 the temperature on the Apple Watch come from? Cooper Tino? 0:12:59.280 --> 0:13:02.920 That is a great question. Funny you ask that because 0:13:03.520 --> 0:13:05.040 my wife, my kid, and me. 0:13:05.080 --> 0:13:07.080 Were all in the car yesterday. 0:13:07.320 --> 0:13:10.720 We're all wearing Apple Watches, and my wife comments how 0:13:10.920 --> 0:13:13.040 hot it is outside, and she says, you know, whatever, 0:13:13.080 --> 0:13:14.720 the temperature was in her watch. And my kid in 0:13:14.720 --> 0:13:17.120 the backseat goes, well, mine says this, and I said, well, 0:13:17.120 --> 0:13:19.560 mine says this. They were all off by a degree. 0:13:19.800 --> 0:13:22.640 We're all in the same exact car, same Apple watch. 0:13:22.760 --> 0:13:24.600 I don't know where the temperature is coming from. So 0:13:24.640 --> 0:13:25.560 that's a great question. 0:13:26.080 --> 0:13:26.480 I do know. 0:13:26.520 --> 0:13:29.800 Apple bought a company called Dark Sky, which they now 0:13:30.280 --> 0:13:36.000 incorporate their weather magic into their weather and it's gotten 0:13:36.040 --> 0:13:38.679 a lot better. But that was kind of a messy, messy. 0:13:38.840 --> 0:13:42.720 Uh oh gosh, that was a messy purchase. Let me 0:13:42.760 --> 0:13:45.400 just make sure was it called dark Sky Apple? Yeah, 0:13:45.480 --> 0:13:50.120 dark Sky. Let's go to Mario in Riverside, California. Mario, 0:13:50.160 --> 0:13:51.040 you're on with rich. 0:13:54.200 --> 0:13:56.480 Are you there? Okay? 0:13:56.520 --> 0:14:00.520 I see, let's see. Okay, I hit the wrong button. Mario, 0:14:00.640 --> 0:14:03.680 you there? Nope, there you are? Okay, Now I locked 0:14:03.720 --> 0:14:04.000 you there? 0:14:04.040 --> 0:14:04.200 You go? 0:14:04.240 --> 0:14:05.600 Okay? Now can you hear me? 0:14:06.720 --> 0:14:06.920 Yes? 0:14:07.640 --> 0:14:08.199 Well we're off. 0:14:09.440 --> 0:14:12.120 Great start here. I'm glad I know how to push buttons. 0:14:12.160 --> 0:14:12.480 They didn't. 0:14:12.480 --> 0:14:13.800 They never told me I had to know how to 0:14:13.840 --> 0:14:15.800 push buttons for the show. What can I help you with? 0:14:17.080 --> 0:14:20.680 Okay? So I have an iPhone Max fIF team and 0:14:21.440 --> 0:14:23.840 I took my daughter on her fifteenth birthday when to 0:14:23.920 --> 0:14:27.000 go see a concert. The question is how do I 0:14:27.080 --> 0:14:30.120 get that video? I tried to transfer it on too 0:14:30.200 --> 0:14:32.600 like a memory stick, and when they were going to 0:14:32.640 --> 0:14:35.640 try to play it, it's telling me it's not there's 0:14:35.680 --> 0:14:40.080 not the right format, or it's just not compatible like 0:14:40.080 --> 0:14:41.840 with the windowed media player. 0:14:42.960 --> 0:14:43.880 Yeah. 0:14:43.920 --> 0:14:46.320 Well, welcome to the world of Apple. They are so 0:14:46.600 --> 0:14:48.960 fun with stuff like this. So they did make a change. 0:14:49.800 --> 0:14:51.120 I think it was a couple of years ago at 0:14:51.120 --> 0:14:54.840 this point where they started putting their photos. You know, 0:14:54.840 --> 0:14:57.320 it used to be the standard was a JPEG and 0:14:57.480 --> 0:14:59.560 videos were in uh, I guess I know some sort 0:14:59.600 --> 0:15:04.760 of move, but now they are changing that, and they're 0:15:04.800 --> 0:15:07.040 doing it for a reason because the new file formats 0:15:07.080 --> 0:15:09.360 are much more efficient, so they take up less space. 0:15:10.000 --> 0:15:13.600 But they pretty much play on Apple products very easily 0:15:13.640 --> 0:15:15.920 because Apple updated all their stuff, But all the other 0:15:15.960 --> 0:15:18.560 products out there may not play them. So the thing 0:15:18.600 --> 0:15:22.400 you can do is go into your settings on your iPhone. 0:15:22.840 --> 0:15:25.720 You go into settings and then camera and then there's 0:15:25.760 --> 0:15:28.360 something called formats and you'll notice right at the top 0:15:28.440 --> 0:15:32.560 it says high efficiency and then most compatible. So if 0:15:32.600 --> 0:15:36.440 you probably by default have high efficiency checked, and that 0:15:36.560 --> 0:15:38.920 is going to make those videos in a format that 0:15:39.160 --> 0:15:42.160 not every computer likes. So if you want to make 0:15:42.200 --> 0:15:47.400 them more compatible with everything, just switch that to most compatible. Now, 0:15:47.400 --> 0:15:49.280 that does not help you for the video you already 0:15:49.280 --> 0:15:52.760 have of your daughter, So there are many programs that 0:15:52.880 --> 0:15:57.160 can transform those videos. But I would just recommend downloading 0:15:57.560 --> 0:16:03.000 a very helpful app called VLS see VLC Media Player, 0:16:03.280 --> 0:16:05.800 and that will pretty much play any format you can 0:16:05.800 --> 0:16:07.840 throw at it. It's a very handy program to have 0:16:07.880 --> 0:16:11.320 on your computer, So just download that on your Windows computer, 0:16:11.720 --> 0:16:14.760 Mac computer, you're Android. I don't know if they have 0:16:14.760 --> 0:16:18.200 one for iPhone, but that will I do it for iOS, 0:16:18.440 --> 0:16:20.640 so that will play pretty much any format you throw 0:16:20.680 --> 0:16:20.920 at it. 0:16:21.000 --> 0:16:22.280 So those are the things to do. 0:16:22.360 --> 0:16:24.840 But in the future, the videos you take from here 0:16:24.880 --> 0:16:27.800 on out will will be in the most compatible format, 0:16:27.840 --> 0:16:30.600 which means every computer will be able to play them. 0:16:30.680 --> 0:16:35.320 So hope that helps. That is a tricky situation. Whenever 0:16:35.360 --> 0:16:37.800 I set up a new iPhone, it always wants to 0:16:37.800 --> 0:16:41.240 take pictures in this HIC format, which I end up 0:16:41.280 --> 0:16:44.880 having to It just doesn't work sometimes, like some programs 0:16:44.920 --> 0:16:46.960 just don't like that, and so I'll have to go 0:16:47.040 --> 0:16:52.240 in and convert those. Luckily, on the on the Mac computers, 0:16:52.280 --> 0:16:55.360 at least you can write click them and it will 0:16:55.400 --> 0:16:58.440 say to there's like a quick action where it says 0:16:58.440 --> 0:17:01.440 convert image and so so I can convert that image 0:17:01.480 --> 0:17:05.000 into a JPEG. But that's my preference because it's just 0:17:05.240 --> 0:17:07.200 JPEG is JA and I get it. It's not as 0:17:07.520 --> 0:17:09.960 efficient as the new format, but it's just so much 0:17:10.000 --> 0:17:13.920 more widely accepted. So great question, Mario, Thanks for calling 0:17:13.960 --> 0:17:16.720 in today. Eight eight eight rich one oh one eight 0:17:16.800 --> 0:17:20.200 eight eight seven four to two four one zero one. 0:17:20.440 --> 0:17:22.840 Coming up, we're gonna talk about cleaning up from this 0:17:22.960 --> 0:17:27.680 CrowdStrike incident. We've got our cybersecurity expert Steve Churchin, standing 0:17:27.720 --> 0:17:28.200 by and. 0:17:28.359 --> 0:17:30.240 Ready to chat. We'll be right back. 0:17:37.240 --> 0:17:39.800 Welcome back to rich on Tech. Rich DeMuro here hanging 0:17:39.840 --> 0:17:44.360 out with you talking technology at Triple eight Rich one 0:17:44.359 --> 0:17:47.879 O one. That's eight eight eight seven four to two 0:17:47.920 --> 0:17:50.280 four one zero one. Don't be shy, give me a call. 0:17:50.880 --> 0:17:52.560 We'll get you in the queue. We'll get you on 0:17:52.760 --> 0:17:55.800 the air. If you have a question about technology, we 0:17:55.880 --> 0:17:57.840 will be there for you the website for the show 0:17:58.160 --> 0:18:02.199 rich on Tech dot TV. We'll get back to the 0:18:02.200 --> 0:18:05.040 phone lines in just a moment. But you know, we're 0:18:05.080 --> 0:18:08.520 still kind of feeling the heat from this whole CrowdStrike 0:18:08.640 --> 0:18:12.359 incident that melted down half the Windows world last week, 0:18:12.400 --> 0:18:15.720 and we've learned some lessons I think, and here to 0:18:15.760 --> 0:18:21.800 talk about that. Steve Churchin, CISO of Zypro, a Semi 0:18:21.880 --> 0:18:27.720 Valley based cybersecurity solutions company. Steve, welcome to the show, Rich, 0:18:27.800 --> 0:18:32.720 Good morning, thanks for joining me. So let's talk about 0:18:32.720 --> 0:18:37.159 this incident. What's your main takeaway I guess from what 0:18:37.359 --> 0:18:40.560 happened last week with this Windows update that went bad. 0:18:40.640 --> 0:18:43.440 It wasn't really Windows fault though, well. 0:18:43.240 --> 0:18:45.280 It was, And if you've ever wondered what a cyber 0:18:45.320 --> 0:18:48.400 attack on our global infrastructure would look like. Just take 0:18:48.400 --> 0:18:52.160 a look at this cyber arc cyber sorry CrowdStrike incident. 0:18:53.400 --> 0:18:56.479 Reports say about eight and a half million Windows machines 0:18:56.520 --> 0:19:00.240 were affected. Well, this represents less than one percent of 0:19:00.320 --> 0:19:04.199 all devices running Windows. Unfortunately, these systems were some of 0:19:04.200 --> 0:19:07.680 the in the most mission critical sectors of our global 0:19:07.720 --> 0:19:10.560 economy in daily life. That's why the impact was so 0:19:10.800 --> 0:19:14.920 large across so many varying sectors and businesses, and even 0:19:15.080 --> 0:19:17.879 the consumer of the public felt it felt it the most. 0:19:18.680 --> 0:19:20.760 Yeah, especially if you're on like Delta Airlines. 0:19:20.800 --> 0:19:22.280 I know a lot of a lot of people had 0:19:22.280 --> 0:19:25.840 issues with that, but but it took down so many systems. 0:19:25.880 --> 0:19:29.320 So that's what's what's concerning to me is that this 0:19:29.480 --> 0:19:32.040 was a company that was paid to protect these computers. 0:19:32.760 --> 0:19:34.800 People make mistakes. Humans make mistakes. 0:19:34.840 --> 0:19:37.720 Obviously they're going to look into their you know, their 0:19:37.760 --> 0:19:41.320 testing situation with their software updates before they go out. 0:19:41.800 --> 0:19:44.159 But can this happen again? 0:19:45.119 --> 0:19:47.720 Absolutely could happen again. And just think about your reliance 0:19:47.760 --> 0:19:51.320 on not just Microsoft and Windows, but your Apple iPhone, 0:19:51.600 --> 0:19:56.280 your Android devices, anything where there's a large segment of 0:19:56.280 --> 0:20:00.560 the population concentrated on a single technology or single provider, 0:20:00.840 --> 0:20:01.840 this can happen again. 0:20:02.440 --> 0:20:04.159 So how do you prevent What do you do? Do 0:20:04.200 --> 0:20:07.000 you diversify what you're using or what. 0:20:07.640 --> 0:20:10.840 Diversify is an easy answer, but that's easier said than done. 0:20:10.920 --> 0:20:13.719 If we look at the Windows market, for example, seventy 0:20:13.760 --> 0:20:17.080 five percent of every workstation out there is running a 0:20:17.119 --> 0:20:21.680 Microsoft Windows operating system. You look at the mobile phone market, 0:20:22.119 --> 0:20:26.600 seventy percent of all devices worldwide are running Android. And 0:20:27.040 --> 0:20:29.040 I don't know if you've gone through this before, but 0:20:29.600 --> 0:20:33.119 just trying to convince a Windows user, a lifelong Windows user, 0:20:33.160 --> 0:20:36.080 to use something different like a Mac can be a 0:20:36.280 --> 0:20:40.280 monumental feat. So we can say we need a diversifier technology, 0:20:40.400 --> 0:20:42.840 but I don't know how practical that really would be. 0:20:43.520 --> 0:20:46.520 Now, the interesting thing about this incident is that we 0:20:46.560 --> 0:20:50.560 didn't hear anything about data being lost or our data 0:20:50.600 --> 0:20:54.520 being shared or you know, leaked online or whatever because 0:20:54.560 --> 0:20:58.160 it wasn't a real cyber attack. So could that happen 0:20:58.200 --> 0:21:00.000 in the future, Like, what could there be an instant 0:21:00.080 --> 0:21:02.240 where something like this happens and our data is at risk? 0:21:02.800 --> 0:21:06.960 Absolutely? Looking at a company like CrowdStrike, they service over 0:21:07.040 --> 0:21:11.600 twenty four thousand enterprise customers. So if this were a 0:21:11.640 --> 0:21:14.760 cyber attack and somebody did get in there, the possibility 0:21:14.840 --> 0:21:18.240 that there's absolute possibility where they can excultrade data put 0:21:18.320 --> 0:21:21.080 customer information at risk. We saw it a couple of 0:21:21.119 --> 0:21:23.680 weeks ago with AT and T, the AT and T breach, 0:21:23.720 --> 0:21:27.240 where they said nearly all of their customer records have 0:21:27.320 --> 0:21:31.480 been compromised. So once they get in there, it's it's 0:21:31.640 --> 0:21:33.800 for free for all. If they've got access to the data, 0:21:34.560 --> 0:21:36.440 I can guarantee you they're going to take that data 0:21:36.880 --> 0:21:38.919 and try and monetize it the best they can. Putting 0:21:38.960 --> 0:21:39.960 all of us at risk. 0:21:40.600 --> 0:21:41.400 That is wild. 0:21:42.720 --> 0:21:45.320 What about Okay, so the home user, you know you 0:21:45.359 --> 0:21:47.640 talk about this layered approach to cybersecurity. 0:21:47.640 --> 0:21:48.640 What does that mean exactly? 0:21:49.400 --> 0:21:53.240 So doing the things that best practices dictates we do, 0:21:53.440 --> 0:21:56.719 for example, having antivirus, make sure your systems are all 0:21:56.720 --> 0:21:59.240 protected using a proper anti virus program. 0:22:00.600 --> 0:22:03.080 Before Before before we get to that, I want to 0:22:03.119 --> 0:22:05.280 I'm curious about your thought because I always ask the 0:22:05.320 --> 0:22:09.879 cybersecurity experts about this. Windows has that defender built in. 0:22:09.920 --> 0:22:12.040 Do you think people need something above and beyond that? 0:22:12.960 --> 0:22:16.760 I don't think so. For most users, Windows Defender Defender 0:22:16.800 --> 0:22:20.080 will be more than enough. I personally like Windows Defender, 0:22:20.119 --> 0:22:22.199 and I've actually removed all my anti virus from all 0:22:22.200 --> 0:22:25.160 my personal systems in relying on Windows Defender. 0:22:25.400 --> 0:22:28.239 Okay, okay, okay, so keep going. I like to hear that. 0:22:28.920 --> 0:22:31.840 So Windows Defender does a great Job's god, it's come 0:22:31.880 --> 0:22:33.960 a long way in the last few years to catch 0:22:34.040 --> 0:22:36.560 up with the rest of those antivirus markets. So it's 0:22:36.600 --> 0:22:38.600 got all of the features you would expect from a 0:22:38.680 --> 0:22:43.640 paid antivirus subscription. Before Windows Defender, I was actually using Kisperski, 0:22:44.000 --> 0:22:48.160 and I just got a notice from the company I 0:22:48.280 --> 0:22:51.400 was Kesperski from saying I can no longer renew Kispersky. 0:22:51.720 --> 0:22:52.680 Yeah it was banned. 0:22:53.280 --> 0:22:56.960 Yeah, it's joining the likes of TikTok and Russia and 0:22:57.040 --> 0:22:59.720 China and all this other stuff. We'll get to China's 0:22:59.720 --> 0:23:01.719 whole deal with this in a moment, but a continue 0:23:01.760 --> 0:23:03.919 your layered approach you were mentioning. 0:23:04.040 --> 0:23:06.480 So making sure you've got antivirus turned on and using 0:23:06.480 --> 0:23:09.280 it and not those free antiviruses. There's a big difference 0:23:09.320 --> 0:23:13.320 between free anti virus and a paint subscription or Windows Defender. 0:23:13.880 --> 0:23:16.480 So if you're going to use antivirus invest in a 0:23:16.480 --> 0:23:18.480 good one. Windows Defender is a good one. It comes 0:23:18.480 --> 0:23:21.320 with for free with the operating system. But there's others 0:23:21.400 --> 0:23:24.600 out there. There's also these misconceptions that it's going to 0:23:24.600 --> 0:23:28.240 slow down my computer, et cetera, it's going to provide 0:23:28.240 --> 0:23:30.720 more benefit than it is going to provide all of 0:23:30.720 --> 0:23:34.280 these other issues that people are worried about. I'm saying 0:23:34.280 --> 0:23:37.360 this tongue in cheek, but Windows updates. Making sure all 0:23:37.400 --> 0:23:42.920 of your updates are applied as quickly as possible. Now, unfortunately, 0:23:43.040 --> 0:23:45.800 the crowd strike incident was because of an update they 0:23:45.800 --> 0:23:49.560 had pushed out, which goes counter to what the advocacy 0:23:49.680 --> 0:23:52.439 is to install those updates. But still you've got to 0:23:52.480 --> 0:23:55.880 install those updates. The vendors are putting out those updates 0:23:55.920 --> 0:24:00.560 because they're detecting bugs and vulnerabilities in their software, which 0:24:00.600 --> 0:24:05.280 does updates help to patch, So install those updates. Make 0:24:05.320 --> 0:24:10.480 sure your antivirus is updated current, turned on not disabled. 0:24:11.320 --> 0:24:14.600 Make sure you're using a firewall. Windows has built in firewalls, 0:24:14.640 --> 0:24:17.360 make sure those are turned on. Those will help stop threats. 0:24:18.080 --> 0:24:22.240 Make sure using two factor authentication for everything. Two factor 0:24:22.280 --> 0:24:24.879 authentication is where you log in with a username and 0:24:24.960 --> 0:24:28.760 password and before you're granted access to a service or 0:24:28.800 --> 0:24:31.639 an app or something that you either get a text 0:24:31.640 --> 0:24:35.200 message or a prompt or some other way to verify 0:24:35.680 --> 0:24:37.240 that you are who you say you are. 0:24:37.359 --> 0:24:38.480 Yeah, that's very important. 0:24:38.480 --> 0:24:40.480 Most of the people that email me about getting hacked 0:24:40.520 --> 0:24:43.240 on Facebook or Instagram a first question I ask I say, hey, 0:24:43.240 --> 0:24:45.679 did you have two factor and they say no, And 0:24:45.720 --> 0:24:47.719 so that's really how they get in. It's just you 0:24:47.760 --> 0:24:50.960 give up that password and it's game over quickly. Before 0:24:50.960 --> 0:24:53.280 we go, I wanted to talk about the La Courts 0:24:53.560 --> 0:24:55.960 in Los Angeles. The courts had a I guess like 0:24:56.080 --> 0:24:58.159 some sort of ransomware attack at the same time as 0:24:58.160 --> 0:25:03.080 this CrowdStrike. So how are these major organizations and companies 0:25:03.160 --> 0:25:04.919 falling victim to stuff like this? 0:25:06.480 --> 0:25:09.080 Most of the time, majority of the time, it's through 0:25:09.119 --> 0:25:11.639 a phishing email. You'll get an email with a malicious 0:25:11.680 --> 0:25:15.439 link or an attachment as part of it. And if 0:25:15.480 --> 0:25:18.800 you especially if you send this target non technical staff 0:25:18.920 --> 0:25:23.080 like administrators or finance people hr, which are the likely 0:25:23.200 --> 0:25:26.040 targets for these types of emails, it's very easy to 0:25:26.040 --> 0:25:30.680 pull somebody into clicking a link which installs a malicious 0:25:30.760 --> 0:25:34.320 program on your system, and that allows the attackers to 0:25:34.320 --> 0:25:36.920 get their foot in the door into the network. It's 0:25:38.880 --> 0:25:42.919 it's crazy, and these emails are getting more and more sophisticated. 0:25:43.040 --> 0:25:45.120 Yeah, my mom sent me one today and as she said, Hey, 0:25:45.160 --> 0:25:46.480 is this real or not? And I thought it was 0:25:46.520 --> 0:25:48.000 fake and it actually turned out to be real. It 0:25:48.040 --> 0:25:50.040 was like a notification from her bank about a charge 0:25:50.080 --> 0:25:52.760 that they thought was fraudulent. So, Steve, you you work 0:25:52.800 --> 0:25:55.040 with this stuff every day. You help protect companies, you know, 0:25:55.080 --> 0:25:57.480 from all this stuff. Do you just sit there and 0:25:57.520 --> 0:25:59.320 like do you see stuff that's new on a daily 0:25:59.359 --> 0:26:01.760 basis and say I can't believe this, Like these people 0:26:01.760 --> 0:26:03.880 are really just out to get everyone. 0:26:04.520 --> 0:26:06.600 I wish I could say I'm seeing new threats, and 0:26:06.640 --> 0:26:08.639 there are new threats not to say, but the old 0:26:08.680 --> 0:26:11.520 ones that have been around for a decade now are 0:26:11.560 --> 0:26:14.200 still working because we make it too easy for them. 0:26:14.280 --> 0:26:17.280 For example, what I just said about sending an email 0:26:17.320 --> 0:26:20.080 with a link in it, people are still falling for it. 0:26:20.320 --> 0:26:24.320 That's why it's such a lucrative method to compromise and 0:26:24.359 --> 0:26:28.360 introduce ransomware into it into a system. So we've got 0:26:28.359 --> 0:26:30.040 to be we've got to raise our own vigilance. So 0:26:30.080 --> 0:26:32.399 we've got to be more hyper aware of what's going on, 0:26:32.520 --> 0:26:34.960 what the reality of the world is today, and making 0:26:35.000 --> 0:26:38.399 sure that we're not trusting everything that gets sent to 0:26:38.520 --> 0:26:42.840 us that we're mis not trusting more than we are trusting, 0:26:43.000 --> 0:26:47.639 because they're praying on our naivety. They're praying on us 0:26:47.760 --> 0:26:50.919 being quick to react, They're praying on all kinds of 0:26:51.040 --> 0:26:53.040 human behavior that allows them to get in. 0:26:53.920 --> 0:26:55.800 All right, I think we're going to leave it there. 0:26:55.880 --> 0:27:00.360 Steve church In from Zypro dot com x y pro 0:27:00.760 --> 0:27:05.240 dot com cybersecurity solutions company. Steve always great to talk 0:27:05.240 --> 0:27:07.199 to you. I know I've interviewed you for KTLA. Just 0:27:07.200 --> 0:27:10.320 a wealth of information and I really do appreciate you 0:27:10.520 --> 0:27:11.280 joining me today. 0:27:11.720 --> 0:27:12.240 Thank you, Rich. 0:27:12.280 --> 0:27:13.840 Happy to do it all right. 0:27:13.920 --> 0:27:16.159 Coming up, we're going to take more of your calls 0:27:16.160 --> 0:27:18.359 at eight eight eight rich one on one plus I'll 0:27:18.359 --> 0:27:22.040 tell you the new feature from Meta that you have 0:27:22.119 --> 0:27:24.360 to try. I wasted a lot of my time yesterday 0:27:24.400 --> 0:27:26.720 doing this and you will too. You are listening to 0:27:27.040 --> 0:27:32.280 rich on tech. Welcome back to rich on Tech. Rich 0:27:32.320 --> 0:27:36.000 Demiro here talking technology with you at triple eight rich 0:27:36.040 --> 0:27:39.240 one O one eight eight eight seven four to two 0:27:39.320 --> 0:27:42.959 four one zero one. The website for the show is 0:27:43.320 --> 0:27:47.400 Rich on tech dot TV. There you can get more 0:27:47.400 --> 0:27:50.119 information about what I talk about. If you go to 0:27:50.200 --> 0:27:53.119 the top. There's a little light bulb, so if you 0:27:53.359 --> 0:27:56.000 tap that, it will give you links to anything I 0:27:56.119 --> 0:27:59.840 mentioned on the show in real time. There's also contact. 0:27:59.840 --> 0:28:01.280 You can hit that if you want to send me 0:28:01.320 --> 0:28:04.840 an email. I will read some of those throughout the shows. 0:28:05.840 --> 0:28:10.320 Let's go to Diane in Pineland, Texas. I think I 0:28:10.400 --> 0:28:12.320 figured this out. I got to hit this twice today 0:28:12.320 --> 0:28:14.399 for some reason. Diane, you're on with Rich. That's my 0:28:14.400 --> 0:28:14.960 mom's name. 0:28:16.000 --> 0:28:19.119 Hey, Rich, mom has a good name. I agree. 0:28:20.560 --> 0:28:26.600 I have an iPhone thirteen promat okay, and it wants 0:28:26.600 --> 0:28:28.920 and picks to non iPhones even when I turn off 0:28:28.920 --> 0:28:29.840 the on message. 0:28:31.080 --> 0:28:36.600 Oh that's interesting at all at all. Okay. 0:28:36.920 --> 0:28:39.760 I have a brother and a friend both don't have iPhones, 0:28:39.800 --> 0:28:41.680 and I've confused rooster to keep scrolling. 0:28:41.720 --> 0:28:43.760 So sorry, Oh I don't hear the confused rooster. But 0:28:43.800 --> 0:28:46.880 I love that name. I love It's like it's such 0:28:46.880 --> 0:28:50.240 a character name. Confused Rooster. Hey, that's just confused rooster. 0:28:51.160 --> 0:28:51.480 Okay. 0:28:51.520 --> 0:28:54.280 So number one, what I would do is it sounds 0:28:54.320 --> 0:28:57.840 like there is some sort of misconfiguration with your with 0:28:57.880 --> 0:29:01.680 your network settings. So on the iPhone, there is a 0:29:01.720 --> 0:29:03.680 way to reset those. Have you tried doing this? 0:29:04.360 --> 0:29:05.240 No, I have no wine. 0:29:05.280 --> 0:29:08.600 Okay, So if you go into Settings and then General, 0:29:09.040 --> 0:29:11.680 if you scroll all the way down, it says transfer, 0:29:11.960 --> 0:29:15.440 transfer or reset phone. And it's a little scary because 0:29:15.920 --> 0:29:18.360 it makes it seem like it's gonna mess up everything, 0:29:18.400 --> 0:29:21.440 but it's not. But if you tap that and then 0:29:21.680 --> 0:29:23.520 you'll see something that says reset. And I don't want 0:29:23.560 --> 0:29:24.920 you to do this just yet. I want you to 0:29:24.920 --> 0:29:27.320 do your research before you actually do this, because there 0:29:27.320 --> 0:29:30.000 are some things you have to redo after you change 0:29:30.000 --> 0:29:33.959 your settings. But inside there you'll see an option that 0:29:33.960 --> 0:29:38.840 says reset network settings. And so if you reset those, 0:29:39.040 --> 0:29:42.040 that will bring everything back to sort of factory, which 0:29:42.040 --> 0:29:45.240 means it's gonna make sure that your cellular is connected right, 0:29:45.320 --> 0:29:47.400 it's gonna make sure your messages are setting right, it's 0:29:47.400 --> 0:29:50.560 gonna make sure your Wi Fi is all good, your 0:29:50.600 --> 0:29:53.480 Bluetooth and so what you will have to do if 0:29:53.560 --> 0:29:57.200 you decide to tap reset network settings is you will 0:29:57.240 --> 0:30:00.000 have to reconnect all of your Bluetooth devices and your 0:30:00.120 --> 0:30:04.120 Wi fis. So that just be aware of that now, 0:30:04.800 --> 0:30:07.600 I would probably recommend doing that. But here's the other 0:30:07.640 --> 0:30:10.560 thing you can do. Are you trying to send these 0:30:10.600 --> 0:30:14.440 messages in an existing text thread or are you starting 0:30:14.480 --> 0:30:20.080 a new one? Okay, so on iPhone sometimes it gets 0:30:20.120 --> 0:30:24.640 hung up on sending messages to non iPhone users in 0:30:24.680 --> 0:30:27.400 an existing thread if something ever went wrong, and so 0:30:27.480 --> 0:30:30.760 what I would do is delete that thread. You can 0:30:30.840 --> 0:30:33.960 swipe right to left on any thread inside your messages 0:30:34.240 --> 0:30:37.040 up will pop up a trash can in red. You 0:30:37.080 --> 0:30:42.040 can press delete, and then I would try typing composing 0:30:42.040 --> 0:30:45.000 a new message to this person and sending the photo. 0:30:45.600 --> 0:30:48.080 The other thing, obviously, before you do anything else, is 0:30:48.120 --> 0:30:50.600 just do a reset of your phone. You can actually 0:30:50.640 --> 0:30:53.320 ask Siri to reset your phone or restart your phone 0:30:53.400 --> 0:30:56.800 rather and so obviously restarting your phone can help. But 0:30:56.840 --> 0:30:59.400 those are the methods that I would do to fix 0:30:59.480 --> 0:31:03.840 that problem. Now, if you're looking at just sending pictures 0:31:03.880 --> 0:31:07.200 between iPhone and Android, I've talked about this before, but 0:31:07.280 --> 0:31:11.200 it's all going to get better come September because iPhone 0:31:11.240 --> 0:31:15.400 is finally getting what's called RCS messaging, which means you'll 0:31:15.400 --> 0:31:19.200 be able to send photos and videos to Android phones 0:31:19.240 --> 0:31:21.880 and vice versa. Just the way you send them to 0:31:21.920 --> 0:31:26.080 I Message recipients. So you can send large, large photos, 0:31:26.200 --> 0:31:29.479 large videos, and they will finally look the same that 0:31:29.520 --> 0:31:33.239 they should some other methods. If you're looking for some 0:31:33.280 --> 0:31:37.040 workarounds in the meantime, I always recommend using a third 0:31:37.040 --> 0:31:40.200 party app to send large files and photos and videos, 0:31:40.640 --> 0:31:44.280 something like a Telegram, something like a Facebook Messenger. You 0:31:44.280 --> 0:31:48.360 can even use Instagram Messenger. There are some apps as well, 0:31:48.960 --> 0:31:52.240 So WhatsApp obviously is a great app to send large 0:31:52.240 --> 0:31:56.320 photos and videos between different platforms. But there's also an 0:31:56.360 --> 0:31:58.440 app called local Send. And now I'm just kind of 0:31:58.440 --> 0:32:01.280 bringing this out more broadly for send exchanging photos and 0:32:01.360 --> 0:32:04.040 videos on iPhone and Android. A lot of this will 0:32:04.080 --> 0:32:06.680 be a moot point comes September, but right now it's 0:32:06.720 --> 0:32:10.840 still very valid. But there's a website called local send 0:32:10.960 --> 0:32:14.600 dot org and this is a free, open source, cross 0:32:14.640 --> 0:32:19.160 platform tool that lets you send files to nearby devices. 0:32:19.560 --> 0:32:22.320 And so if you install local send on your laptop 0:32:22.440 --> 0:32:24.720 and on your phone and they're on the same Wi 0:32:24.720 --> 0:32:28.479 Fi network, you'll be able to share those files fast 0:32:28.520 --> 0:32:31.000 and free, and they can be large size, and so 0:32:31.080 --> 0:32:34.920 that's really easy, and that's great. If let's say you've 0:32:34.960 --> 0:32:37.680 got a maccomputer and an iPhone at home and you 0:32:37.720 --> 0:32:40.640 want to exchange files, that's an easy way to do it. Now, 0:32:40.680 --> 0:32:42.560 if you don't want to download any software, there's a 0:32:42.560 --> 0:32:48.000 handy website called snap drop dot net snap drop dot net, 0:32:48.400 --> 0:32:50.160 and all you have to do is go to this 0:32:50.240 --> 0:32:53.960 website on both devices, and as long as you're on 0:32:54.000 --> 0:32:57.800 the same network, you can exchange files between those two 0:32:57.800 --> 0:33:01.280 devices with no software downloads. So it's a really easy 0:33:01.320 --> 0:33:06.360 way to share items across the network without downloading any 0:33:06.400 --> 0:33:08.800 software or really figuring out a lot, because you're just 0:33:08.880 --> 0:33:11.920 going to a website. So those are two really easy 0:33:11.960 --> 0:33:16.440 ways to exchange photos and videos, kind of like air drop, 0:33:16.480 --> 0:33:20.160 but air drop is proprietary between iPhones or between mac 0:33:21.040 --> 0:33:24.880 anything Apple, and so these are systems that work across 0:33:25.400 --> 0:33:28.480 various devices. And by the way, Android has their own 0:33:29.880 --> 0:33:32.840 their own version of air drop. They call it they 0:33:33.000 --> 0:33:36.440 just renamed it. It's now called what's it called now, 0:33:36.520 --> 0:33:39.320 quicksend our quick share, I think it's called and they 0:33:39.560 --> 0:33:43.480 just so that was actually Samsung's property, quick Share, and 0:33:43.520 --> 0:33:45.880 then Android kind of absorbed it and now it works 0:33:45.920 --> 0:33:49.680 across all androids. So the neat thing about quick share 0:33:50.000 --> 0:33:52.000 is that it works across all Android phones. So if 0:33:52.000 --> 0:33:54.400 you have Android to Android, always use quick Share because 0:33:54.400 --> 0:33:57.400 it's so simple and you can share large files nearby. 0:33:58.560 --> 0:34:02.280 If you haven't a Samsung phone, it actually takes it 0:34:02.360 --> 0:34:04.360 up a notch and it gives you a QR code 0:34:04.360 --> 0:34:07.840 that the other person can scan. Now, the only issue 0:34:07.840 --> 0:34:09.719 with all of this is that if you're in an 0:34:09.760 --> 0:34:11.799 area where you only have a cell signal and you're 0:34:11.800 --> 0:34:13.840 trying to share a big file, it does need to 0:34:13.920 --> 0:34:16.279 upload that file over the cell signal. So if it's 0:34:16.280 --> 0:34:17.840 not a very good signal, it's not going to be 0:34:17.920 --> 0:34:21.319 very good. Diane and Pineland, thanks so much for your 0:34:21.320 --> 0:34:24.279 call today. Appreciate that. Okay, I'm gonna waste a little 0:34:24.280 --> 0:34:26.440 bit of your time or you're gonna waste your own 0:34:26.480 --> 0:34:28.080 time once I tell you about this. I already see 0:34:28.080 --> 0:34:31.319 Bobo playing with it. But it's a new feature from 0:34:31.400 --> 0:34:35.320 Meta called imagine Me. So we've seen all these AI 0:34:35.440 --> 0:34:37.840 selfie generators out there, a lot of them required you 0:34:37.880 --> 0:34:43.360 to download an app. This is built in now to Facebook, Instagram, Messenger, 0:34:43.440 --> 0:34:47.120 and WhatsApp, and the way to access it is just 0:34:47.239 --> 0:34:49.400 all you have to do is chat and so imagine 0:34:49.440 --> 0:34:52.480 me as an AI image generator. It's available in beta 0:34:52.960 --> 0:34:56.600 and it makes any picture of you you want, doing 0:34:56.600 --> 0:34:59.280 anything you want in any style. So it's a self 0:34:59.320 --> 0:35:02.120 portrait and it's really really good. So all you have 0:35:02.160 --> 0:35:04.880 to do to access this and it's rolling out, so 0:35:04.960 --> 0:35:06.640 don't yell at me if you don't have access to 0:35:06.880 --> 0:35:08.640 access to it right away. It may say, hey, you 0:35:08.640 --> 0:35:11.239 don't have access just yet. But if you go into 0:35:11.320 --> 0:35:14.080 let's just say Instagram, and you go into your chat 0:35:14.080 --> 0:35:17.040 window and then you tap where it says ask Meta 0:35:17.120 --> 0:35:20.040 AI and then there's a little blue arrow to the 0:35:20.160 --> 0:35:23.239 right and that will take you into Meta AI. This 0:35:23.400 --> 0:35:27.120 is their version of Chat GPT. And then all you 0:35:27.120 --> 0:35:31.040 have to do is type imagine me as anything, so 0:35:31.080 --> 0:35:34.919 you can say astronaut, firefighter, whatever, and that will start 0:35:34.960 --> 0:35:37.200 the process. It will ask you to take three selfies 0:35:37.239 --> 0:35:39.480 and then from there on out you can imagine yourself 0:35:39.520 --> 0:35:40.320 as anything. 0:35:40.719 --> 0:35:41.640 It is so much fun. 0:35:41.680 --> 0:35:43.719 You can go to my Instagram at rich on Tech 0:35:43.760 --> 0:35:46.440 for those instructions. More rich on Tech come in your 0:35:46.480 --> 0:35:55.680 way right after this. Welcome back to rich on Tech. 0:35:55.840 --> 0:35:59.560 Rich tomro here hanging out with you talking technology at 0:35:59.719 --> 0:36:04.240 trap rich one oh one. That's eight eight eight seven 0:36:04.400 --> 0:36:08.960 four to two four to one zero one the website 0:36:09.000 --> 0:36:16.920 for the show rich on tech Dot TV. UH. You 0:36:16.960 --> 0:36:19.120 can also email there just hit contact, or if you 0:36:19.120 --> 0:36:21.560 want links to anything I mentioned, hit the light bulb there. 0:36:22.400 --> 0:36:27.000 I told you about Meta's new Imagine me as feature, 0:36:27.200 --> 0:36:31.680 and uh, we've lost everyone, the entire audience. Everyone is 0:36:31.719 --> 0:36:33.879 now playing with this feature on their phone and it's 0:36:33.920 --> 0:36:36.840 so much fun. I actually think this might be the 0:36:36.840 --> 0:36:39.840 best thing that Meta has ever come out with, because 0:36:40.080 --> 0:36:42.960 it's it's just so well done, and it's not perfect, 0:36:43.040 --> 0:36:45.120 believe me, it's AI selfies, but it's just so fun. 0:36:45.120 --> 0:36:47.600 If you want to see it, go to at rich 0:36:47.680 --> 0:36:50.879 on tech on Instagram. I've got the uh, the instructions 0:36:50.880 --> 0:36:53.720 on how to access it, but be warned, not everyone 0:36:53.760 --> 0:36:56.200 has access just yet. It's still rolling out to everyone, 0:36:56.360 --> 0:36:59.440 and if you do try it, you will waste at 0:36:59.560 --> 0:37:02.719 least a portion of your day. All right, let's go 0:37:02.840 --> 0:37:07.719 to We got an email here from Let's see here, 0:37:08.560 --> 0:37:11.960 Joe writes in I've received a concerning letter from Ticketmaster 0:37:12.000 --> 0:37:14.880 about a data breach through a third party cloud database. 0:37:14.920 --> 0:37:15.799 From April to May. 0:37:16.200 --> 0:37:18.719 They're offering twelve months of free credit monitoring, but I'm 0:37:18.719 --> 0:37:21.560 not sure what to do could I have caused this breach? 0:37:21.640 --> 0:37:25.360 What exactly is a cloud database? Should I take this seriously? Interestingly, 0:37:25.880 --> 0:37:28.040 Ticketmaster claims I have an account with them, which I 0:37:28.040 --> 0:37:31.040 don't recall creating. My credit has been locked with the 0:37:31.080 --> 0:37:33.680 three major credit bureaus for about six years due to 0:37:33.719 --> 0:37:36.759 a past incident with PayPal. What steps should I take 0:37:36.760 --> 0:37:40.239 to protect myself in this situation? You and many other 0:37:40.280 --> 0:37:45.040 people this Ticketmaster data security incident. All the companies when 0:37:45.040 --> 0:37:47.040 they have one of these data breaches, they play it down. 0:37:47.440 --> 0:37:50.360 They just put like this help page on their website 0:37:50.440 --> 0:37:54.000 that with this very like innocuous title like Ticketmaster data 0:37:54.040 --> 0:37:57.680 Security incident, Like, no, we got hacked and you know 0:37:57.760 --> 0:37:59.960 all of your information's now floating around on the way, 0:38:00.560 --> 0:38:03.120 So what happened? This is the actual thing you need 0:38:03.160 --> 0:38:07.560 to know. So a third party cloud database, So that 0:38:07.640 --> 0:38:10.400 means something they had stored with a third party vendor 0:38:10.880 --> 0:38:14.759 that vendor got hacked or breached, and that information has 0:38:14.800 --> 0:38:20.839 been stolen or leaked or taken, and so there's been 0:38:20.920 --> 0:38:23.200 no unauthorized activity after that. 0:38:23.280 --> 0:38:26.280 This is what Ticketmaster's saying. So what was in this database? 0:38:26.320 --> 0:38:29.040 That's what we always want to know, right, The database 0:38:29.040 --> 0:38:32.920 contains limited personal information of some customers who bought tickets 0:38:32.960 --> 0:38:36.440 to events in North America, US, Canada, Mexico, so that 0:38:36.480 --> 0:38:39.839 means they know that you went to Taylor Swift. This 0:38:40.000 --> 0:38:44.040 information includes email, phone number, encrypted credit card information, as 0:38:44.080 --> 0:38:47.279 well as some other personal information provided to us. So 0:38:48.400 --> 0:38:51.440 my thought on this is that I don't think you 0:38:51.520 --> 0:38:56.120 gave Ticketmaster your social security number. I'm not sure if 0:38:56.160 --> 0:39:00.200 they collect dates of birth, but the information that's out 0:39:00.239 --> 0:39:02.400 there is your email address and your phone number, and 0:39:02.440 --> 0:39:05.160 those are probably pretty good pieces of information to have. 0:39:05.680 --> 0:39:10.160 So that means they may target people with some sort 0:39:10.160 --> 0:39:12.600 of phishing email based on your email or phone numbers, 0:39:12.600 --> 0:39:15.160 so you could see a rise in spam or text 0:39:15.440 --> 0:39:18.680 because of that. Now, the encrypted credit card information, I'm 0:39:18.680 --> 0:39:22.040 not really worried about because with credit cards versus your 0:39:22.080 --> 0:39:25.160 actual bank account. Now, if it's your debit card, they 0:39:25.160 --> 0:39:28.600 say credit card, so that could include debit cards. I'm 0:39:28.640 --> 0:39:30.759 not really sure why they use the word credit card, 0:39:32.239 --> 0:39:34.279 but that could also be debit cards. So in that 0:39:34.360 --> 0:39:36.560 case it is troubling because that means you could see 0:39:36.560 --> 0:39:39.200 a charge on your credit card or your debit card 0:39:39.239 --> 0:39:42.160 because of this hack. Now they say they were encrypted, 0:39:42.200 --> 0:39:46.200 which means unless the third party or the hackers, you know, 0:39:46.280 --> 0:39:51.600 somehow unencrypt these and crack that encryption and then decode them. 0:39:51.719 --> 0:39:53.960 They may not have the full credit card information, but 0:39:54.520 --> 0:39:58.200 as far as data breaches go, this one is not 0:39:58.239 --> 0:40:00.399 as bad as a lot of them that we you've seen, 0:40:00.440 --> 0:40:03.240 like the AT and T one had everything. Every piece 0:40:03.280 --> 0:40:05.759 of information that you could have about yourself is in 0:40:05.800 --> 0:40:07.560 the AT and T hack, which is on the dark 0:40:07.600 --> 0:40:10.760 web as we speak. That's your name, that's your phone number, 0:40:10.880 --> 0:40:14.319 that's your data birth that's your your account numbers, and 0:40:14.440 --> 0:40:16.520 also your Social Security number. 0:40:17.080 --> 0:40:18.359 That was not done here. 0:40:19.320 --> 0:40:23.160 So should you take advantage of that free twelve twelvemonth 0:40:23.200 --> 0:40:26.840 identity monitoring service? That's up to you personally. I would 0:40:26.880 --> 0:40:30.280 not in this case because I'm not seeing the level 0:40:30.280 --> 0:40:33.360 of personal information that I'm concerned about. My email address, 0:40:33.400 --> 0:40:35.200 my phone number, it's out there. You can search for 0:40:35.239 --> 0:40:38.880 anyone's out there. It's all on the web. So the 0:40:38.880 --> 0:40:41.400 credit card number, again, if it's credit card, I'm not 0:40:41.440 --> 0:40:44.720 really that's more of a Chase problem, American Express problem. 0:40:44.920 --> 0:40:46.920 They will deal with those fraudulent charges. 0:40:47.320 --> 0:40:50.799 If it's your bank, Bank of America, Chase, you know, 0:40:50.920 --> 0:40:54.799 whatever bank you have, that's more. That's more of an 0:40:54.840 --> 0:40:58.400 issue because those charges will show up on your account 0:40:58.480 --> 0:41:00.799 if there is a farge of fraud in charge, like 0:41:00.840 --> 0:41:03.360 a you know, on your bank account, because debit cards 0:41:03.400 --> 0:41:06.359 take money directly from your accounts. So in that case, 0:41:06.360 --> 0:41:07.880 I would be a little concerned. But there's still not 0:41:08.000 --> 0:41:10.040 much you can do once this information's out there. It's 0:41:10.080 --> 0:41:12.640 out there, So I hope that answers your question a 0:41:12.640 --> 0:41:15.399 little bit, Joe. But as far as some of these 0:41:15.440 --> 0:41:19.080 other breaches, the Ticketmaster one feels ichy and I can't 0:41:19.080 --> 0:41:22.560 believe these companies still every single breach that we're seeing 0:41:22.680 --> 0:41:26.600 a majority of them are through these third party databases. 0:41:26.640 --> 0:41:27.399 And what does that mean. 0:41:27.480 --> 0:41:29.799 Well, all these big companies they use, they rely on 0:41:29.880 --> 0:41:32.680 other companies to help them do their work, and these 0:41:32.719 --> 0:41:36.200 other companies may not be as protected as say Ticketmaster, 0:41:37.120 --> 0:41:40.279 and so that's what happens when all these things go bad. 0:41:40.680 --> 0:41:45.480 Let's go to uh, let's go to Mark in Winetka. Okay, 0:41:45.480 --> 0:41:47.120 there we go, Mark, you're on. 0:41:47.040 --> 0:41:50.960 With R Yes, sir, I wanted to ask you about 0:41:51.600 --> 0:41:55.000 getting free. I'm just a casual user to do some 0:41:55.160 --> 0:41:59.520 editing software for photos and videos and interested in a 0:41:59.640 --> 0:42:03.040 download a downloader for YouTube. But you know, I was 0:42:03.080 --> 0:42:05.640 thinking of listening to all the phone questions you're answering. 0:42:06.239 --> 0:42:08.879 Do you know if there's anything that can replace the 0:42:08.920 --> 0:42:14.480 phone I loved most, which was the Yoda three. It 0:42:14.520 --> 0:42:19.120 had a dual sided screen on its phone. I see 0:42:19.120 --> 0:42:21.719 that there's something like the High Sense that has a 0:42:21.920 --> 0:42:24.400 even has a color e inc. I like it because 0:42:24.440 --> 0:42:27.719 it used very little energy. I go out on a 0:42:27.800 --> 0:42:30.759 long distance writing, so I run an app and if 0:42:30.760 --> 0:42:32.920 I run it on the e ink it hardly uses 0:42:32.960 --> 0:42:36.040 any power whatsoever. I do you have any suggestions there? 0:42:36.719 --> 0:42:38.759 Okay, well let's break down some of your questions. So 0:42:38.880 --> 0:42:41.920 first off, for the e phone, there is a phone 0:42:41.920 --> 0:42:43.919 that a lot of people are it's getting a lot 0:42:43.920 --> 0:42:45.960 of publicity right now or a lot of press. It's 0:42:45.960 --> 0:42:50.960 called the Books Palma Box, Palma p A l M 0:42:51.040 --> 0:42:54.719 A and this is basically the kindle of smartphone. So 0:42:54.800 --> 0:42:58.480 the screen is e inc and I've not gotten this personally, 0:42:58.560 --> 0:43:02.000 I do. I'm actually tempted to get one, but you know, 0:43:02.080 --> 0:43:04.239 it's it's kind of pricey for what it is. 0:43:04.320 --> 0:43:05.840 It is three hundred bucks. 0:43:06.440 --> 0:43:09.000 But like you said, it is an e ink display, 0:43:09.040 --> 0:43:11.680 which means the battery is gonna last, you know, forever 0:43:12.000 --> 0:43:15.640 on this thing. It's basically a mini kindle that runs Android, 0:43:15.719 --> 0:43:17.839 and so you can read on it, but you can 0:43:17.840 --> 0:43:21.879 also run actual Android apps on it. So again that's 0:43:21.920 --> 0:43:25.719 the books Palma Box Palma. That's the only one I know. 0:43:26.160 --> 0:43:28.640 There's been a lot of phones that experimented with these 0:43:29.239 --> 0:43:32.279 e ink displays, like on the backside, they've never come 0:43:32.320 --> 0:43:36.160 to a place where they're you know, super popular, and 0:43:36.200 --> 0:43:38.399 so they've they've never been very prevalent, Like we haven't 0:43:38.400 --> 0:43:42.600 seen a mainstream device with that feature. But this book's 0:43:42.640 --> 0:43:45.680 Palma is probably the most popular at this point. And 0:43:45.920 --> 0:43:48.200 I'll be honest, I want one. I don't know why 0:43:48.280 --> 0:43:51.600 I have a kindle. I've got many smartphones, as Bobo 0:43:51.640 --> 0:43:55.239 can attest to, but I this thing just seems fun, right. 0:43:55.320 --> 0:43:57.839 It's just like it's an e ink reader that also 0:43:58.000 --> 0:44:00.880 runs Android. So that's for that. When it comes to 0:44:01.200 --> 0:44:03.879 video editing, I will tell you my favorite apps and 0:44:04.040 --> 0:44:08.480 you can use them. Number one is free. It is 0:44:08.520 --> 0:44:12.600 called cap cut, and that is probably the number one 0:44:12.680 --> 0:44:15.439 app that every creator out there is using to edit 0:44:15.520 --> 0:44:18.719 video on their mobile phone. So it does come from TikTok. 0:44:18.840 --> 0:44:21.200 So there is a level of like ichiness there, but 0:44:22.280 --> 0:44:25.960 it's got every feature you could ever imagine, and it 0:44:26.040 --> 0:44:29.080 is fantastic. It is what I use a majority of 0:44:29.120 --> 0:44:31.360 the time to edit anything that is on my phone 0:44:31.520 --> 0:44:36.360 or on social media. It's completely free. There are obviously 0:44:36.440 --> 0:44:40.680 paid features inside of that, but you can completely avoid 0:44:40.719 --> 0:44:43.239 those and use that program for free to edit on 0:44:43.280 --> 0:44:46.200 your phone. It works for both iPhone and Android, and 0:44:46.239 --> 0:44:49.360 it's really really good. The other app that I like 0:44:49.440 --> 0:44:55.200 for editing is called Splice. Splic I'll be honest, I 0:44:55.480 --> 0:44:58.360 don't use it as much because cap Cut does pretty 0:44:58.400 --> 0:45:01.359 much everything I need. I think Splice has a much 0:45:01.400 --> 0:45:06.279 more simple and beautiful design. But again it's a freemium 0:45:06.400 --> 0:45:08.200 kind of level app, so you can do a couple 0:45:08.200 --> 0:45:10.760 of things on there for free, but at some point 0:45:10.800 --> 0:45:12.600 you may have to pay for some of the features 0:45:12.640 --> 0:45:15.640 that are on there. There are other apps as well. 0:45:15.960 --> 0:45:19.279 Apple has one called Clips. But if you search the 0:45:19.320 --> 0:45:21.640 app store, if you just you know, even if I 0:45:21.680 --> 0:45:23.400 search for cap cut, I'm sure I'll get like a 0:45:23.400 --> 0:45:27.120 million different video editors. Let's see you got cap cut. 0:45:27.160 --> 0:45:30.040 I mean, there's so many video editors that you can download, 0:45:30.360 --> 0:45:31.759 but I will tell you the one that I like. 0:45:31.840 --> 0:45:34.839 The most is the is the cap cut one and 0:45:34.880 --> 0:45:38.520 the splice there is I'm trying to remember the other 0:45:38.560 --> 0:45:39.920 one that's very popular. 0:45:40.040 --> 0:45:41.719 I can't think of it off the top of my head. 0:45:41.760 --> 0:45:44.080 But the other thing that everyone does and I just 0:45:44.160 --> 0:45:45.919 did this with the video if you look at the video, 0:45:46.000 --> 0:45:50.040 I posted a confessional today about my newfound love of 0:45:50.120 --> 0:45:53.000 the I don't know what they call them. It's like 0:45:53.080 --> 0:45:56.600 the it's like a Stanley cup but it has like 0:45:56.640 --> 0:45:59.080 a straw in it, and I just I never had 0:45:59.120 --> 0:46:01.560 one until today. Yeah, this is the one I'm using. 0:46:01.600 --> 0:46:05.040 Is called hydroflask, but Stanley is the other brand. But uh, 0:46:05.200 --> 0:46:07.160 if you notice everyone's doing that thing where it's like 0:46:07.200 --> 0:46:09.839 they put the captions on the screen. There's many many 0:46:09.840 --> 0:46:12.360 ways you can do it, but the the absolute best 0:46:12.400 --> 0:46:16.920 way is an app called Captions Go Figure and it's 0:46:17.280 --> 0:46:20.319 it's really good. Like I'm not kidding. You know, my 0:46:20.440 --> 0:46:23.160 name is spelled d E m U r O. Nine 0:46:23.480 --> 0:46:25.520 percent of the time if you're doing like a text 0:46:25.560 --> 0:46:28.719 to uh to you know, voice to text, it's gonna 0:46:28.719 --> 0:46:31.520 spell it d I m E r O. This one 0:46:31.520 --> 0:46:33.239 gets it and nails it every time. I don't know 0:46:33.280 --> 0:46:37.319 what kind of uh magic and witchcraft they have, you know, 0:46:37.440 --> 0:46:42.200 based this on, but their AI captions are just incredibly accurate. 0:46:43.120 --> 0:46:47.000 Now again, I paid nine ninety nine for the month. 0:46:47.040 --> 0:46:48.880 I know people that pay ten bucks a month for this. 0:46:48.920 --> 0:46:52.879 You can pay for the year. But between those three, uh, Mark, 0:46:52.920 --> 0:46:54.520 I think you're gonna find what you need to edit 0:46:55.280 --> 0:46:57.719 eight a eight rich one on one eight eight eight 0:46:57.840 --> 0:47:00.400 seven four to two four one zero one. Everything I 0:47:00.400 --> 0:47:04.120 mentioned on the website rich on tech dot TV will 0:47:04.120 --> 0:47:07.840 be back in a jiffy. Welcome back to rich on Tech. 0:47:08.400 --> 0:47:12.440 Rich Demiro here hanging out with you talking technology my 0:47:12.719 --> 0:47:14.239 favorite thing to do. 0:47:14.520 --> 0:47:18.600 No, seriously, I mean, ask anyone. It's kind of you know. 0:47:18.680 --> 0:47:20.960 I don't want to say I'm like a doctor, but 0:47:21.160 --> 0:47:23.279 literally people come up to me, you know how you 0:47:23.360 --> 0:47:25.319 might see a doctor and say, hey, can you check 0:47:25.360 --> 0:47:27.520 this out? This is what people do to me all 0:47:27.600 --> 0:47:32.200 day long at work, play grocery store, no matter what. Hey, Rich, 0:47:32.760 --> 0:47:34.359 can you just take a look at this rule. I'm 0:47:34.400 --> 0:47:36.160 not kidding, I kid you not. I was at a 0:47:36.239 --> 0:47:40.120 rest stop between here in Vegas and guy comes up 0:47:40.160 --> 0:47:42.279 to me, and you know, him and his wife and 0:47:42.280 --> 0:47:44.399 they're like, hey, Rich, and the guy wants to ask 0:47:44.440 --> 0:47:46.200 me a question about something on his phone, and the 0:47:46.239 --> 0:47:48.359 wife literally was like pulling him, say, he doesn't want 0:47:48.360 --> 0:47:50.160 to deal with that right now, he's just trying to 0:47:50.400 --> 0:47:51.400 charge up his car. 0:47:52.200 --> 0:47:55.480 Anyway, it happens. I've done that to you before. It's 0:47:55.600 --> 0:47:57.839 it's fun. Yeah, I don't mind it. 0:47:57.840 --> 0:48:00.560 It's a challenge, but it was easy challenge. It was 0:48:00.600 --> 0:48:02.759 just about a phone. Remember when I was by my 0:48:02.800 --> 0:48:05.640 wife's phone. Yeah, about the sandsung between that and a flip. 0:48:06.680 --> 0:48:08.319 Now I feel bad. I'm not calling you no more. 0:48:09.640 --> 0:48:13.440 Text me, Okay, I'll do that. Text me all right, Let's. 0:48:13.239 --> 0:48:18.839 Go to uh, let's go to Nanette in Glendale, California 0:48:18.840 --> 0:48:19.919 and the that you're on with rich? 0:48:21.160 --> 0:48:27.560 Oh? Yes, how do I remove personal information from Google? 0:48:27.719 --> 0:48:32.400 Because it's unsafe? And my accounts were hacked. My accounts 0:48:32.400 --> 0:48:35.440 and devices were hacked three times that I know of, 0:48:35.640 --> 0:48:38.520 within the year. The worst one was last April and 0:48:39.000 --> 0:48:43.000 including my bank account online was hacked and I put 0:48:43.040 --> 0:48:46.759 ib password was hacked, Gmail password was tacked, credit card 0:48:46.880 --> 0:48:50.560 number was hacked, and my phone was hacked and so. 0:48:51.880 --> 0:48:52.160 To me. 0:48:52.719 --> 0:48:55.880 So I had to put a credit freeze on my 0:48:56.080 --> 0:48:58.920 three on the three credit bureaus, and then I got 0:48:58.960 --> 0:49:02.160 another letter saying that there was a notice of data 0:49:02.160 --> 0:49:07.360 breach that my name, social Security number, date data, birth 0:49:07.760 --> 0:49:12.080 and address were on public online from November twenty twenty 0:49:12.080 --> 0:49:14.919 three to December three, twenty twenty three. 0:49:15.520 --> 0:49:19.160 And so yeah, so I mean yet, so what I'm 0:49:19.200 --> 0:49:20.840 what I'm hearing is that you've got a lot of 0:49:20.880 --> 0:49:23.719 your personal information online and you don't want it there. 0:49:24.960 --> 0:49:27.919 Every time I move, my current address is on. 0:49:28.160 --> 0:49:29.960 Yeah, well we'll go. Here's the thing. 0:49:30.000 --> 0:49:32.480 It's against our privacy, right. 0:49:32.600 --> 0:49:34.239 No, it's not. 0:49:34.480 --> 0:49:37.680 Why not, Well, because they're getting it from databases that 0:49:37.680 --> 0:49:40.080 are public, and anytime you move or buy a house 0:49:40.239 --> 0:49:43.640 or anything that information is public, someone's got it in 0:49:43.680 --> 0:49:46.160 a courthouse somewhere. And what these companies do is they 0:49:46.160 --> 0:49:48.120 go there and they get it and they put it online. 0:49:48.280 --> 0:49:50.799 And it's not Google. They're just indexing the information. So 0:49:50.880 --> 0:49:54.320 Google's actually not putting it there. But with all that said, 0:49:54.440 --> 0:49:57.760 I understand what you're saying. It's it's it's not fun 0:49:57.800 --> 0:49:59.600 to have this stuff on there. It's not fun to 0:49:59.600 --> 0:50:01.880 do a search for yourself and see your home address, 0:50:02.200 --> 0:50:04.799 see your phone number, see your data birth. It's all 0:50:04.840 --> 0:50:05.480 out there though. 0:50:06.120 --> 0:50:09.200 And then yeah, I told the police when I reported 0:50:09.200 --> 0:50:11.320 this to the police, and I'm gonna I reported it 0:50:11.400 --> 0:50:14.640 to Federal Trade Commissions and I'm gonna report it to FBI. 0:50:16.320 --> 0:50:20.400 I told the police because so many people are following me, 0:50:20.600 --> 0:50:23.600 like always talking me and harassing me. They know what 0:50:23.800 --> 0:50:28.880 my bank is and anyone anything related to me. Their 0:50:28.920 --> 0:50:32.280 computers were also hacked, like they followed me everywhere. 0:50:32.480 --> 0:50:33.800 Why do you think this is happening. 0:50:36.080 --> 0:50:38.200 I don't know, because I don't know these people. And 0:50:38.239 --> 0:50:40.839 then they know where my bank is, and then they 0:50:41.719 --> 0:50:46.520 tried also to Fortunately, they also tried to hack into 0:50:46.560 --> 0:50:49.680 my and and I think they were able to sow 0:50:49.719 --> 0:50:51.879 I was Fortunately I was able to call the bank 0:50:51.920 --> 0:50:55.439 and block my account right away. And and the thing 0:50:55.560 --> 0:50:58.920 is also even though if my credit free, there's a 0:50:59.000 --> 0:51:04.239 credit free on credit Euros and every time they every 0:51:04.239 --> 0:51:06.120 time I have to apply for a loan, I have 0:51:06.200 --> 0:51:10.560 to unlock it temporarily and then and then the thing 0:51:10.680 --> 0:51:14.960 is you can't just unlock it without going through certain 0:51:16.160 --> 0:51:20.520 questions to authenticate your identity. And one of them is 0:51:20.600 --> 0:51:23.839 like they would ask like a previous address, and it's 0:51:23.840 --> 0:51:26.400 all there in Google. So all the hacker has to 0:51:26.440 --> 0:51:36.719 do is go to h h uh yeah, old addresses 0:51:36.719 --> 0:51:39.919 are there and my parents, and it's also not saying well, 0:51:40.000 --> 0:51:44.160 I have a suspicion there's a guy who had been 0:51:44.200 --> 0:51:48.720 stalking me before COVID, and so I tried to apply 0:51:48.800 --> 0:51:52.640 for a restraining order in the court. This was just 0:51:52.880 --> 0:51:57.799 a month or two weeks before COVID, and we went 0:51:57.960 --> 0:52:01.799 there several times and we ended up in a court 0:52:01.880 --> 0:52:05.200 agreement because we have our own jobs and we need 0:52:05.239 --> 0:52:06.279 it to be all right. 0:52:06.320 --> 0:52:09.600 Well, listen, I'm running up against a break here, so 0:52:09.880 --> 0:52:11.480 I've got to put you on hold there for a 0:52:11.520 --> 0:52:13.759 second so I can get some good information out there. 0:52:13.840 --> 0:52:17.000 For anyone listening that does want to remove their information 0:52:17.080 --> 0:52:20.160 from Google. There are companies that can get some of 0:52:20.200 --> 0:52:23.680 your information down from these services, like a company like 0:52:23.719 --> 0:52:27.960 delete me in Cogni. Those are two of the main 0:52:28.080 --> 0:52:30.440 ones that can get some of your information off of 0:52:30.480 --> 0:52:34.759 these brokerage databases. The one that's free that you can 0:52:34.800 --> 0:52:38.359 do right now by yourself, very simply, and it's completely free. 0:52:38.400 --> 0:52:42.080 It's called Google Results about You. And so if you 0:52:42.160 --> 0:52:45.840 go there Google that information, sign up for that removal 0:52:45.880 --> 0:52:49.080 request form, you put the information in there. It searches 0:52:49.120 --> 0:52:51.879 for your name, your phone number, your address, whatever you want, 0:52:51.920 --> 0:52:54.400 it will find that information on the web and then 0:52:54.440 --> 0:52:56.120 it will say, hey, we found it on this website. 0:52:56.160 --> 0:52:58.560 Would you like us to take that information off of 0:52:58.600 --> 0:53:01.319 our search results? And you just say yes, and it 0:53:01.320 --> 0:53:03.800 will take that down within twenty four hours. Now, remember 0:53:04.400 --> 0:53:07.520 that's just taking down the search result. That's not taking 0:53:07.560 --> 0:53:10.640 down your information from the source website. If you want 0:53:10.680 --> 0:53:12.800 to do that, you have to go through manually, contact 0:53:12.880 --> 0:53:16.440 those data brokers, or use one of these solutions like 0:53:16.480 --> 0:53:18.880 a delete me that will take you down from those. 0:53:19.760 --> 0:53:22.200 Coming up, we're going to talk about Samsung's new products. 0:53:22.320 --> 0:53:27.000 Rich on Tech dot tv is the website. Welcome back 0:53:27.040 --> 0:53:29.520 to rich on Tech. Rich DeMuro here hanging out with you, 0:53:29.640 --> 0:53:34.040 talking technology. The phone line for the show eight eight 0:53:34.200 --> 0:53:37.520 eight rich one oh one eight eight eight seven four 0:53:37.560 --> 0:53:40.320 to two four one zero one. The website rich on 0:53:40.600 --> 0:53:43.879 tech dot tv everything, and I mentioned I do link 0:53:43.960 --> 0:53:45.719 up on the website, so be sure to go there, 0:53:46.000 --> 0:53:48.719 hit the light bulb icon and that will take you 0:53:48.760 --> 0:53:51.200 to the live show notes. I know I just talked 0:53:51.239 --> 0:53:54.319 about a lot of removing your personal data from those 0:53:54.320 --> 0:53:56.920 websites and data brokers. I've got all that linked up 0:53:56.960 --> 0:53:59.240 there so you can see. Definitely start with that. Google 0:53:59.280 --> 0:54:02.120 one is free. It's called Results about You and it 0:54:02.120 --> 0:54:04.520 can take a lot of your personal information off the web. 0:54:05.200 --> 0:54:08.680 All right, Joining me now, Narav Gandhia, a founder of 0:54:08.880 --> 0:54:14.280 House of Tech, the website Impact dot hot dot tech. 0:54:15.320 --> 0:54:19.200 Rov Welcome, Hi, Rich, Thank you for having me on. 0:54:19.320 --> 0:54:22.360 Thanks for being here. So we're gonna talk about Samsung's 0:54:22.440 --> 0:54:24.520 latest devices. They came out, the whole bunch of them. 0:54:24.560 --> 0:54:27.040 They've got two foldable phones, they've got a new ultra 0:54:27.120 --> 0:54:30.239 watch plus a regular watch. Plus they're smart ring that 0:54:30.280 --> 0:54:32.359 a lot of people are talking about. But first, I 0:54:32.400 --> 0:54:36.520 just wanted you to share your story, your medical story, 0:54:37.760 --> 0:54:41.359 just wild and why you think, you know, people should 0:54:41.400 --> 0:54:43.719 really be interested in this, in this health monitoring because 0:54:43.719 --> 0:54:43.920 of it. 0:54:43.960 --> 0:54:45.000 So tell me what happened. 0:54:46.000 --> 0:54:49.759 Oh yeah, I've always been someone who generally, you know, 0:54:49.920 --> 0:54:53.000 took my health and granted never had anything major. And 0:54:53.160 --> 0:54:55.280 in twenty twenty I had probably one of the biggest 0:54:55.280 --> 0:54:58.840 things you can have a heart attack, literally the a 0:54:58.880 --> 0:55:02.879 few hours in to Black Priding. So just a little 0:55:02.880 --> 0:55:06.040 bit of stress related causes there. And ever since then, 0:55:06.080 --> 0:55:08.239 I've been on a journey to look at how you 0:55:08.320 --> 0:55:12.160 improve your health using technology. I know that people have 0:55:12.239 --> 0:55:15.160 looked at that before, but when I was kind of 0:55:15.200 --> 0:55:17.680 going through well how am I going to recover? I 0:55:17.800 --> 0:55:22.080 realized that technology gives you access to data. It's not 0:55:22.160 --> 0:55:25.480 for everybody, but if you like data and you're the 0:55:25.520 --> 0:55:29.320 type of person who loves to play games or little 0:55:29.320 --> 0:55:32.040 competitions with yourself where you're like, oh, I might have 0:55:32.160 --> 0:55:34.600 slept this way, this was my score. I need to 0:55:34.600 --> 0:55:37.359 get better, and that's the kind of person I am. 0:55:37.880 --> 0:55:41.280 This is the most transformative thing to helping you actually 0:55:41.320 --> 0:55:44.400 get better in a way that you're motivated to do so. 0:55:44.440 --> 0:55:47.839 And this heart attack happened at the young, very young 0:55:47.880 --> 0:55:50.879 age of thirty three, which makes it all that more 0:55:51.320 --> 0:55:53.719 unique and important for the rest of your life. 0:55:53.760 --> 0:55:54.240 Obviously. 0:55:55.760 --> 0:55:59.239 Yeah, I mean I think a lot of people say 0:55:59.239 --> 0:56:01.080 the heart attackles greatest thing that happened to him, and 0:56:01.160 --> 0:56:03.440 I completely concur with that. But I think when it 0:56:03.520 --> 0:56:06.319 happens later in your life versus happening at thirty three, 0:56:07.200 --> 0:56:11.000 when you're at middle not even middle, depending on your 0:56:11.040 --> 0:56:15.520 own trajectory, you it makes you really understand that this 0:56:15.600 --> 0:56:17.920 is this is a chance, this is a chance to rebuild. 0:56:18.719 --> 0:56:22.240 Since the heart attack, I've lost over one hundred pounds 0:56:22.719 --> 0:56:24.680 some of it medical related to some of it just 0:56:24.680 --> 0:56:27.919 because I'm way more active and exercising a lot more, 0:56:28.280 --> 0:56:30.839 not just because of the heart attack, but I'm also diabetic, 0:56:31.040 --> 0:56:34.440 and I have other small ailments that kind of all 0:56:34.640 --> 0:56:39.719 bound together and part of doing part of just being 0:56:39.719 --> 0:56:41.279 able to go well. I actually want to live another 0:56:41.400 --> 0:56:45.800 thirty forty years has been I don't want to wait 0:56:46.520 --> 0:56:48.680 and go to a doctor every two months and get 0:56:48.719 --> 0:56:52.200 a check to then go well in two months time. 0:56:52.600 --> 0:56:55.840 You know there's a delayed gratification there. I want to 0:56:55.880 --> 0:56:58.160 know that when I'm doing better than I and I 0:56:58.280 --> 0:57:01.040 made the decision to do better, whether it's my blood 0:57:01.040 --> 0:57:05.040 sugar and my weight, my pressure and my heart rate, 0:57:05.160 --> 0:57:08.080 my variability, or any of these metrics. I kind of 0:57:08.080 --> 0:57:10.280 want to know that the things I'm doing are having 0:57:10.280 --> 0:57:13.240 actions straight away, not wait for a doctor to tell. 0:57:13.080 --> 0:57:16.120 Me that is that is such a key aspect of 0:57:16.560 --> 0:57:20.120 health in the year twenty twenty four, And I one 0:57:20.200 --> 0:57:22.480 hundred percent agree, because you know, I go to the 0:57:22.480 --> 0:57:25.520 doctor once a year for a physical checkup. You meet 0:57:25.560 --> 0:57:27.320 with the doctor, and I love my guy, but like 0:57:27.600 --> 0:57:29.960 you know, it's quick and you get your results back, 0:57:30.040 --> 0:57:33.640 usually by a voicemail and that's it. And so this technology, 0:57:33.680 --> 0:57:36.160 these health monitoring systems, like what we're going to talk 0:57:36.160 --> 0:57:38.760 about with Samsung and the rings is it's giving you 0:57:38.840 --> 0:57:41.360 a media information and I know, the holy grail with 0:57:41.760 --> 0:57:45.400 you know, diabetics is the blood glucose through you know, 0:57:45.400 --> 0:57:47.880 a non evasive method, right like maybe through a watch, 0:57:47.880 --> 0:57:50.680 which we're not there just yet. Weight Yeah, I know 0:57:50.720 --> 0:57:53.480 a lot of people ready for that. But the heart 0:57:53.480 --> 0:57:55.800 stuff and all this other it does continue to build. 0:57:55.840 --> 0:57:58.400 So let's talk about your impressions of, you know, sort 0:57:58.400 --> 0:58:01.160 of what Samsung did with the ring and the Ultra Watch. 0:58:01.680 --> 0:58:03.120 What do you make of these things? 0:58:03.640 --> 0:58:05.920 Oh? I really like the ring. The ring is super 0:58:05.960 --> 0:58:08.760 interesting because I have I get swollen fingers a lot, 0:58:08.960 --> 0:58:11.919 and one of the best parts of the Galaxy ring 0:58:11.920 --> 0:58:16.160 designed for me is it's concave that bends inwards versus 0:58:16.320 --> 0:58:19.520 a traditional ring is either slightly outwards or flat. When 0:58:19.520 --> 0:58:22.440 it bends inwards, and you've got swollen fingers like I 0:58:22.520 --> 0:58:25.720 do a lot, it doesn't impact them anywhere near as 0:58:25.800 --> 0:58:27.720 much as the Oral ring, which I've been using for 0:58:28.640 --> 0:58:32.840 several years at this point, well since the Genrey came out. 0:58:33.480 --> 0:58:36.800 It's really fascinating that they launched Ring and Watch together 0:58:36.960 --> 0:58:40.320 and they want you to use both. I've been using 0:58:40.320 --> 0:58:42.240 the Galaxy Watch Altra for a couple of weeks and 0:58:42.280 --> 0:58:47.240 it's basically the most premium watch for Android users that 0:58:47.320 --> 0:58:49.800 there's ever kind of ever been. I've done things like 0:58:49.840 --> 0:58:51.640 looked at with things and stuff, but they're not true 0:58:51.760 --> 0:58:55.200 smart watches. This is a true smart watch if you 0:58:55.240 --> 0:58:57.520 can get past the orange band, which I'm not a 0:58:57.520 --> 0:58:59.920 fan of. You know, there's plenty of other band choices out. 0:59:00.040 --> 0:59:03.200 The Ring for me is the super interesting one. Like 0:59:03.840 --> 0:59:06.880 I know a lot of people who are traditionalists. They 0:59:06.920 --> 0:59:10.800 want that analog watch. They don't like these big displays 0:59:10.840 --> 0:59:13.240 on their wrists. But what they really want is still 0:59:13.280 --> 0:59:16.440 some of the heart benefits. That's where hybrid smart watches 0:59:16.480 --> 0:59:21.280 come in. But even they don't compare to any number 0:59:21.320 --> 0:59:25.160 of brands that are like that put style into the 0:59:25.200 --> 0:59:27.480 time piece, and it's really hard to do that in 0:59:27.520 --> 0:59:28.240 a smart watch. 0:59:28.720 --> 0:59:28.919 Here. 0:59:28.960 --> 0:59:30.720 If you're one of those people where you want the 0:59:30.760 --> 0:59:35.000 health benefits, that's what the Ring does. And I there's 0:59:35.000 --> 0:59:36.840 only been a couple of days, but what really comes 0:59:36.880 --> 0:59:40.400 to mind is I like their energy scores. That gives 0:59:40.440 --> 0:59:42.640 you just a it gives you a number to go, 0:59:43.560 --> 0:59:46.440 combining your sleep, your activity, and all of those things 0:59:46.440 --> 0:59:49.640 together to go, this is how recovered and ready you 0:59:49.680 --> 0:59:53.680 are for the day. Well that what I've already found 0:59:53.800 --> 0:59:55.160 is my first couple of days have been in the 0:59:55.200 --> 0:59:58.800 sixties because I'm not sleeping well, well, okay, I need 0:59:58.840 --> 1:00:01.880 to make sure that tomorrow is one percent better. And 1:00:01.880 --> 1:00:04.919 if you just aim for one percent better every single day, 1:00:05.480 --> 1:00:07.280 it only takes one hundred days three and a half 1:00:07.320 --> 1:00:11.320 months to see real progress in your sleep. And with 1:00:11.440 --> 1:00:13.520 the Galaxy Ring, based on the sleep report that I've 1:00:13.560 --> 1:00:17.560 kind of been sharing, they are really really detailed. They're 1:00:17.640 --> 1:00:20.480 super detail. They give you everything from your sleep stages 1:00:20.560 --> 1:00:25.120 to sleep stages. It gives you your resting heart rate, 1:00:25.160 --> 1:00:28.439 your heart rate variability, which is really really important. Higher 1:00:28.480 --> 1:00:30.920 the number, the better there and it gives you this 1:00:31.240 --> 1:00:35.720 super and a key profile of what's happening with your 1:00:35.720 --> 1:00:39.880 body while you're asleep. Unlike other rings, what I really 1:00:39.920 --> 1:00:41.959 like is as well, is it a one of cost. 1:00:42.040 --> 1:00:45.200 There is no subscription right now. 1:00:46.560 --> 1:00:49.800 A charge. They're like a couple bucks a month, right. 1:00:50.240 --> 1:00:55.080 Think about six or seven dollars now. I have Lifetime 1:00:55.160 --> 1:00:59.200 because I was a Gen two user, but that doesn't 1:00:59.280 --> 1:01:03.680 I think, forgive that you're paying three hundred dollars and 1:01:03.720 --> 1:01:05.960 then you're paying six dollars a month. I used to 1:01:06.000 --> 1:01:09.600 be a woop band user and that meant paying three 1:01:09.680 --> 1:01:11.200 hundred dollars a year, and as soon as I stop 1:01:11.280 --> 1:01:14.040 paying for it, I lost access to a hardware and 1:01:14.160 --> 1:01:17.680 your other old data. So Samson can afford to do 1:01:17.760 --> 1:01:19.560 all of this. And I've been a massive fan of 1:01:19.560 --> 1:01:23.200 something Health for a while, specifically sleep. I think it's 1:01:23.240 --> 1:01:25.960 fascinating to sleep because everyone else gives you a lot 1:01:26.000 --> 1:01:30.000 of data. But Samson Health is super key because it 1:01:30.120 --> 1:01:34.240 really makes it simple enough for anyone to understand what 1:01:34.280 --> 1:01:38.160 a metric means, what factors can cause a lower than 1:01:38.320 --> 1:01:41.560 ideal score, and what kind of your goal should be. 1:01:41.880 --> 1:01:45.360 Yeah, and it is all presented in a very straightforward way. 1:01:46.080 --> 1:01:48.600 There's been some talk about, by the way, the battery 1:01:48.640 --> 1:01:52.040 for the ring lasts they say up to seven days. 1:01:52.120 --> 1:01:54.320 I think the battery is a champ on this thing, 1:01:54.480 --> 1:01:58.640 and it's it's been really good for me in my testing. Obviously, 1:01:58.720 --> 1:02:01.000 things can vary depending on how you use it. I 1:02:01.040 --> 1:02:03.600 do feel sometimes sometimes at night, I do feel a 1:02:03.600 --> 1:02:05.600 little stressed out wearing the ring because I feel like 1:02:05.600 --> 1:02:08.640 I'm being graded. So I think for some people that 1:02:08.680 --> 1:02:10.760 may come into effect. Maybe I'm unique in that because 1:02:10.800 --> 1:02:12.000 I do know a lot of people that wear these 1:02:12.080 --> 1:02:14.080 rings and they don't feel that way, but I personally 1:02:14.080 --> 1:02:16.000 do like I'm like, oh gosh, if I if I 1:02:16.080 --> 1:02:18.160 toss and turn, it's going to ruin my score. And 1:02:18.200 --> 1:02:20.960 so sometimes I'll like, I'll take the ring off when 1:02:21.000 --> 1:02:25.040 I sleep because I'm just worried about that. What what uh? 1:02:25.320 --> 1:02:29.440 What's your guidance on this versus? So I think if you. 1:02:31.640 --> 1:02:35.520 I think any losing doing anything, and I when I 1:02:35.560 --> 1:02:37.760 you know, I was fortunate in that I would medically 1:02:37.880 --> 1:02:41.880 forced to get on a treadmill and exercise. But for 1:02:41.920 --> 1:02:44.520 a good couple of months of my four months we 1:02:44.640 --> 1:02:47.560 had I was doing that at home and it became 1:02:47.680 --> 1:02:52.320 challenging and I lost motivation definitely. But you've got to 1:02:52.360 --> 1:02:55.640 be I think, to improve your health in any way, 1:02:55.720 --> 1:02:59.920 in using any metric, you have to be okay with 1:03:00.120 --> 1:03:03.560 the fact that life is a there's peaks and troughs, 1:03:04.200 --> 1:03:08.440 You're never perfect. Don't judge yourself because generally your worst 1:03:08.520 --> 1:03:11.120 enemy when it comes to losing weight or getting healthy 1:03:11.160 --> 1:03:15.520 in any way is your own perception of yourself and 1:03:15.640 --> 1:03:18.439 if you're if you perceive yourself a certain way, you'll 1:03:18.480 --> 1:03:21.000 never be happy with the small winds that you see. 1:03:21.520 --> 1:03:25.720 If you're sleep just went from saying sixty percent and 1:03:25.760 --> 1:03:28.640 your score is sixty and you had a day when 1:03:28.680 --> 1:03:33.440 it's a ninety, that means, you know, just take that 1:03:33.520 --> 1:03:36.440 for a win, because that's what it is, and recognize 1:03:36.440 --> 1:03:39.160 that that is a day when you're like, Okay, I'm 1:03:39.240 --> 1:03:41.160 really going to make the most of this day. Whereas 1:03:41.200 --> 1:03:43.840 if you push too hard when you're having days forties 1:03:43.880 --> 1:03:47.920 and fifties, that's a way of technology telling you your 1:03:47.920 --> 1:03:50.320 body needs to slow down and you need a break 1:03:50.360 --> 1:03:53.320 and you need a rest. When I've taken a nap 1:03:53.440 --> 1:03:55.840 during the day an hour or two, that can really 1:03:55.960 --> 1:04:00.320 help boost your overall energy feeling and help low yah 1:04:00.520 --> 1:04:01.080 right as well. 1:04:01.440 --> 1:04:04.200 Yeah, it's it's things that we sort of know, and 1:04:04.240 --> 1:04:06.240 we know when we're pushing our bodies to the limit, 1:04:06.280 --> 1:04:07.840 and we know when we're tired, and we know when 1:04:07.840 --> 1:04:11.840 we should be you know, nourishing our mind and soul more, 1:04:12.160 --> 1:04:15.120 and sometimes we just ignore that. But these wearables are 1:04:15.160 --> 1:04:18.959 starting to give us the real hard data that tells us, hey, look, 1:04:19.040 --> 1:04:21.000 this is really happening, and you do need to take 1:04:21.480 --> 1:04:27.640 some action here, all right, Narav, Yeah, yeah, absolutely, like 1:04:27.680 --> 1:04:28.520 anything else in life. 1:04:28.600 --> 1:04:30.920 Right, We're gonna leave it there. Thanks so much for 1:04:31.040 --> 1:04:31.440 joining me. 1:04:31.560 --> 1:04:36.280 The website for Narav is Impact dot hot dot tech. 1:04:36.320 --> 1:04:38.440 Hopefully you'll join me on the show again. Really appreciate 1:04:38.480 --> 1:04:41.840 you talking about these Samsung products. Eighty eight rich one 1:04:41.880 --> 1:04:44.800 O one eight eight eight seven four two four one 1:04:44.880 --> 1:04:47.480 zero one more rich on Tech right after. 1:04:47.280 --> 1:04:53.480 This, Welcome back to rich on Tech. 1:04:54.200 --> 1:04:57.440 Rich Demiro here talking technology with you at eight eight 1:04:57.520 --> 1:05:00.400 eight rich one O one eight eight eight seven four 1:05:00.400 --> 1:05:01.080 to two four. 1:05:01.040 --> 1:05:04.240 One zero one. We've still got a lot of well 1:05:04.280 --> 1:05:04.919 one more guest. 1:05:04.960 --> 1:05:10.080 We've got Jefferson Graham talking about smartphone photo and video capture. 1:05:10.200 --> 1:05:12.000 I'm going to tell you about Apple Maps coming too 1:05:12.040 --> 1:05:12.480 the web. 1:05:13.840 --> 1:05:14.760 Oh there's so much. 1:05:14.920 --> 1:05:18.920 Let's get to Elizabeth and Rancho Mirage. Elizabeth, thanks for 1:05:18.960 --> 1:05:21.280 the patience. I know you've been on hold for a while. 1:05:22.000 --> 1:05:22.640 Welcome to the. 1:05:22.560 --> 1:05:27.640 Show, Hi, Rich, Thank you. I'm really excited to connect 1:05:27.720 --> 1:05:31.000 with you. I love speaking with intelligent people because I 1:05:31.080 --> 1:05:33.680 learned things and that's what I want to do today. 1:05:33.800 --> 1:05:34.920 Well, why are you calling me? 1:05:36.800 --> 1:05:41.720 Sure? Listen. I haven't had television for like forty years, 1:05:41.800 --> 1:05:45.080 so my computer's kind of my lifeline. And I don't 1:05:45.120 --> 1:05:48.320 have a cell phone, mostly for economical reasons, so the 1:05:48.400 --> 1:05:51.440 sky is not the limit. But I try to find 1:05:51.440 --> 1:05:55.440 a happy medium and size and weight and all these things. 1:05:55.560 --> 1:05:58.360 I have a couple things for a laptop that are 1:05:58.640 --> 1:06:02.560 deal killers, like I cannot my brain just will not 1:06:02.800 --> 1:06:06.960 adapt to a numeric keypad next to my regular keyboard. 1:06:07.680 --> 1:06:12.360 And everything seems to be touch screen. And yet I 1:06:12.440 --> 1:06:16.240 read things that say touch screens never went over well, 1:06:16.360 --> 1:06:18.720 but that seems to be the wave of the future. 1:06:19.760 --> 1:06:24.360 And I like my uses. I'm disabled. I'll be seventy 1:06:24.400 --> 1:06:26.200 six before the end of the year, but I still 1:06:26.240 --> 1:06:29.880 have a great brain, and so I really I'm very 1:06:29.920 --> 1:06:34.440 active online and I want to be able to do 1:06:34.480 --> 1:06:38.000 the things I want to do with comfort. And I 1:06:38.040 --> 1:06:41.480 do spend some time in bed so that using my 1:06:41.640 --> 1:06:44.480 hands to the left, if you will, with the numeric 1:06:44.560 --> 1:06:47.959 pad there, my brain just will not adjust. I keep 1:06:48.000 --> 1:06:52.800 mistyping and it just makes me crazy. And I looked 1:06:52.840 --> 1:06:55.560 and looked and did some research, went into costco, spend 1:06:55.560 --> 1:06:59.080 a couple of hours, made charts and process of elimination 1:06:59.240 --> 1:07:02.440 for this one, no one, And I originally said, I know. 1:07:02.520 --> 1:07:05.480 Usually the first thing you asked is what's your price point? 1:07:05.720 --> 1:07:05.959 Yep. 1:07:06.520 --> 1:07:09.400 So I was looking between four or five hundred dollars, 1:07:09.400 --> 1:07:11.600 which is still a lot of money for me. However, 1:07:12.360 --> 1:07:15.160 when I started looking at Costco, and I really want 1:07:15.200 --> 1:07:18.240 to buy from Costco because they have the protection and 1:07:18.320 --> 1:07:21.560 the tech support, and Costco is always really great with 1:07:21.600 --> 1:07:25.880 whom to deal. Absolutely, yeah, And so when they have 1:07:25.920 --> 1:07:28.440 one hundred and fifty off, one hundred off, two hundred off, 1:07:28.480 --> 1:07:32.680 it's like I can kind of inch my price point 1:07:32.880 --> 1:07:36.680 up because I'm going to get like four hundred dollars 1:07:36.720 --> 1:07:40.360 worth more of value for maybe spending two hundred more. 1:07:40.480 --> 1:07:44.280 Absolutely, that's the way Costco they always They always give 1:07:44.320 --> 1:07:46.600 you a little extra for the same money you might 1:07:46.640 --> 1:07:48.440 pay at a at a big box store. 1:07:48.840 --> 1:07:50.880 So, right, and how can I help? 1:07:51.640 --> 1:07:53.919 Well, you can probably tell you know, I've done lots 1:07:53.920 --> 1:07:59.960 of research, but search engines on websites are for stone, 1:08:00.160 --> 1:08:03.960 because you know, I don't want to touch screen unless 1:08:04.000 --> 1:08:06.320 you can tell me something about touch screens, of which 1:08:06.360 --> 1:08:10.200 I'm unaware. I like a conventional traditional Now I read 1:08:10.240 --> 1:08:16.280 about mechanical keyboards and It's like, I just can't figure 1:08:16.320 --> 1:08:17.640 that one out quite. 1:08:17.439 --> 1:08:19.479 So are you looking for a Mac or a PC? 1:08:20.000 --> 1:08:22.160 What about a tablet? What about an iPad? 1:08:24.800 --> 1:08:30.080 I have a tablet. It's really kind of small for me. 1:08:30.680 --> 1:08:33.559 You know, it's convenient to sit at the throne and 1:08:33.600 --> 1:08:34.360 watch YouTube. 1:08:34.439 --> 1:08:37.640 But that's about it. I think the best computer for 1:08:37.680 --> 1:08:38.960 you to get would be the MacBook Air. 1:08:39.080 --> 1:08:42.400 I really do, and I can't afford it. Well, okay, 1:08:42.479 --> 1:08:47.160 so there that is tough. There is a MacBook Air 1:08:47.240 --> 1:08:51.040 deal that has been going around and it's gotten Actually 1:08:51.080 --> 1:08:53.760 it was down really really cheap through best Buy for 1:08:53.800 --> 1:08:58.360 a while, but you can get a refurbished one. But really, 1:08:58.439 --> 1:09:01.320 the MacBook Air that you want is one version, which 1:09:01.360 --> 1:09:05.360 is the minimum I would get for that device, and 1:09:05.400 --> 1:09:08.519 I've seen it as cheap as I think six fifty. 1:09:09.040 --> 1:09:12.719 There's actually a renewed one at best Buy it sound clearance. 1:09:12.760 --> 1:09:16.240 It looks like it's just under six hundred bucks. That's 1:09:16.439 --> 1:09:18.640 that's a refurbished model. But I know you want to 1:09:18.680 --> 1:09:21.559 buy at cost, go so if you can't, look if 1:09:21.560 --> 1:09:24.479 you can't afford that, which I totally understand it. But 1:09:25.320 --> 1:09:27.080 the thing is you're going to spend five hundred on 1:09:27.120 --> 1:09:29.519 a Windows computer, and I'm not sure it's going to 1:09:29.640 --> 1:09:32.200 last you the same amount of time as the seven 1:09:32.280 --> 1:09:34.559 hundred you spend on the on the MacBook Air. 1:09:34.880 --> 1:09:38.240 So now I had bumped myself up to six forty nine, 1:09:38.280 --> 1:09:40.639 which was either one hundred and fifty or two hundred 1:09:40.640 --> 1:09:44.640 off at Costco. But then I was finding features that 1:09:44.840 --> 1:09:47.680 interfered with You know, I just have deal breakers and 1:09:48.120 --> 1:09:51.160 one as the numeric keypad. 1:09:50.760 --> 1:09:53.559 And I'd go with the I'd go with the MacBook Air. 1:09:53.680 --> 1:09:56.200 Walmart's got it for six hundred and forty nine dollars 1:09:56.240 --> 1:09:58.200 if you can afford that. I think that that's going 1:09:58.280 --> 1:10:01.240 to last you a couple I think it's going to 1:10:01.320 --> 1:10:03.559 be no fuss. I think it's going to be simple. 1:10:04.520 --> 1:10:07.240 I know it. You know, do you have a computer 1:10:07.280 --> 1:10:07.920 currently or no? 1:10:08.880 --> 1:10:12.320 Yeah, but I have a laptop and the Chromebook and 1:10:12.360 --> 1:10:15.040 they've posted under hash this care for most of this 1:10:15.160 --> 1:10:19.080 year with the fan went out on the laptop. 1:10:19.200 --> 1:10:21.640 And see that's what I'm saying, all these issues and 1:10:22.280 --> 1:10:26.200 I've had MacBooks for years. I'm not kidding when I 1:10:26.240 --> 1:10:28.719 tell you, Elizabeth that I gave my dad. I always 1:10:29.040 --> 1:10:31.559 give someone else in my family my laptop when I'm 1:10:31.560 --> 1:10:34.839 done with it, and my dad is using my laptop. 1:10:34.920 --> 1:10:35.560 I'm telling you. 1:10:35.640 --> 1:10:37.960 Last I checked, I think it was eleven years old, 1:10:38.120 --> 1:10:42.439 so and it's still working just fine. And so you know, 1:10:42.479 --> 1:10:44.719 the software is not supported anymore, which is a problem 1:10:44.760 --> 1:10:47.160 for security. But my point is, I think I think 1:10:47.200 --> 1:10:51.679 this Apple write this down, Apple MacBook Air, the M one. 1:10:52.280 --> 1:10:54.719 Walmart's got it for six forty nine. If you watch 1:10:54.840 --> 1:10:57.439 the sales over the next month, you may be able 1:10:57.439 --> 1:10:59.680 to get that for five ninety nine because a lot 1:10:59.720 --> 1:11:03.320 of these retailers have been having competitive back to school sales. 1:11:05.040 --> 1:11:06.880 I think that's gonna be your best bet. It's gonna 1:11:06.880 --> 1:11:08.799 be a great computer. It's gonna do all the stuff 1:11:08.840 --> 1:11:11.760 you need. It's gonna be simple. If you don't want that, 1:11:12.720 --> 1:11:16.160 you know there are other devices. Wirecutter keeps a list 1:11:16.200 --> 1:11:19.559 of the best laptops under five hundred dollars. I would 1:11:19.560 --> 1:11:21.639 not get a Chromebook because I just don't think those 1:11:21.640 --> 1:11:23.840 are going to be that good. But the uh their 1:11:23.880 --> 1:11:28.320 top is the Acer Aspire three, which you know is 1:11:28.600 --> 1:11:30.840 going to be decent, but it does have a touch screen, 1:11:30.880 --> 1:11:33.880 which I know you don't want. So I would check 1:11:33.880 --> 1:11:38.320 out those that list as well. But I think this 1:11:38.320 --> 1:11:41.040 this MacBook M one. It's a little bit old, but 1:11:41.160 --> 1:11:43.360 if you can steer yourself towards that, I think that's 1:11:43.400 --> 1:11:46.559 gonna be a great, great solution for you. Thanks for 1:11:46.600 --> 1:11:49.439 the call, Elizabeth and Rancho Mirage. Hope you're staying cool 1:11:49.439 --> 1:11:51.280 out there. I know it gets pretty warm during the summer. 1:11:51.479 --> 1:11:55.000 Eighty eight Rich one on one rich on tech dot TV. 1:11:58.960 --> 1:12:02.200 Welcome back to Rich Tech Rich Demiro here hanging out 1:12:02.240 --> 1:12:07.720 with you, talking technology. The phone line is eight eight 1:12:07.720 --> 1:12:11.639 eight rich one oh one eight eight eight seven four 1:12:11.680 --> 1:12:14.600 to two four one zero one. The website for the 1:12:14.680 --> 1:12:20.320 show Rich on tech dot TV. There you can see 1:12:20.400 --> 1:12:24.679 the segments I do for television. You can get more 1:12:24.720 --> 1:12:28.400 about the tech updates I mentioned on TV. My newsletter 1:12:28.520 --> 1:12:29.920 is there. Sign up for it. 1:12:29.920 --> 1:12:30.719 It is free. 1:12:31.640 --> 1:12:36.160 Today's newsletter talks all about tracking devices. Plus it's just 1:12:36.200 --> 1:12:38.240 packed with all kinds of good information, kind of like 1:12:38.280 --> 1:12:41.479 the stuff I share here the podcast. If you want 1:12:41.479 --> 1:12:44.519 to sign up for that, you can also contact me 1:12:44.600 --> 1:12:47.599 through the website. Just hit contact and the light bulb 1:12:48.080 --> 1:12:51.200 will bring you to the live show notes. So it's 1:12:51.240 --> 1:12:53.679 all there on the website Rich on tech dot TV. 1:12:53.880 --> 1:12:57.120 Coming up this hour, Jefferson Graham friend of the show 1:12:57.280 --> 1:13:01.400 from Photo Walks TV got something he's given away. Actually 1:13:01.479 --> 1:13:04.040 he's going to talk about that, plus some ways to 1:13:04.280 --> 1:13:09.240 upgrade your smartphone photo and video capture. If you get 1:13:09.680 --> 1:13:14.640 an email from the Social Security Administration, it is legitimate 1:13:14.840 --> 1:13:17.479 most likely. I say most likely because yes, they have 1:13:17.640 --> 1:13:21.519 sent out emails to people notifying them of some important 1:13:21.560 --> 1:13:25.400 account changes. But of course scammers will capitalize on this, 1:13:25.479 --> 1:13:29.360 so be very careful. This is for anyone who signed 1:13:29.439 --> 1:13:33.919 up for a Social Security online account before September eighteenth, 1:13:33.960 --> 1:13:37.240 twenty twenty one. You need to transition away from the 1:13:37.360 --> 1:13:42.320 mysocial security login to what's called login dot gov credentials. 1:13:42.920 --> 1:13:44.640 So if you get an email that says, hey, the 1:13:44.720 --> 1:13:47.080 way you log in is changing, yes it is real. 1:13:48.240 --> 1:13:52.759 This is to align the log in with federal authentication standards. 1:13:52.760 --> 1:13:56.400 So basically they're upgrading the security of this. And the 1:13:56.439 --> 1:13:59.559 way to do it is you go to your account 1:13:59.560 --> 1:14:02.200 that you will already have you log in and it 1:14:02.200 --> 1:14:04.080 will say, hey, we need to upgrade you to the 1:14:04.200 --> 1:14:06.479 login dot gov credentials. And I'm not sure what that 1:14:06.520 --> 1:14:08.360 process looks like what you have to do to sign 1:14:08.439 --> 1:14:10.760 up with the new log in, but that's what the 1:14:10.880 --> 1:14:14.519 process is like, do not click any links in any 1:14:14.560 --> 1:14:16.679 email saying hey, let's upgrade your account. 1:14:16.720 --> 1:14:17.360 Do not do that. 1:14:17.960 --> 1:14:23.240 Go to the website itself. It's SSA. Dot gov is 1:14:23.280 --> 1:14:26.080 the website. If you have a log in, you can 1:14:26.120 --> 1:14:30.280 log in there and it will then proceed to show 1:14:30.320 --> 1:14:32.880 you how to change your log into the new, upgraded one. 1:14:33.000 --> 1:14:35.519 So if you signed up in the last three years 1:14:35.600 --> 1:14:39.000 or so, you're fine, But anytime before September eighteenth, twenty 1:14:39.000 --> 1:14:41.160 twenty one, you will need to transition to this new 1:14:41.400 --> 1:14:45.799 what's called login dot gov. You know, obviously social security 1:14:45.920 --> 1:14:49.880 is a I'm sure there's many many scams floating around 1:14:49.920 --> 1:14:52.320 about social security, but this email is not one of them. 1:14:52.439 --> 1:14:56.920 Just be careful. Though, Apple Maps is launching on the web. 1:14:57.720 --> 1:15:00.280 You can now look at Apple Maps on the web. 1:15:00.320 --> 1:15:04.520 It is at beta dot maps dot Apple dot com. 1:15:04.840 --> 1:15:07.200 You can use it on Windows computers. You can use 1:15:07.240 --> 1:15:10.720 it on Mac computers. You can use it on the iPad. 1:15:11.160 --> 1:15:13.800 You cannot use it on Android. If you try to 1:15:13.840 --> 1:15:15.840 go to that website from an Android phone, it will 1:15:15.920 --> 1:15:19.519 say sorry, not support it. That sounds like a typical 1:15:19.600 --> 1:15:23.320 Apple move. I'm not sure why they don't support it 1:15:23.400 --> 1:15:27.479 on Android. Well, I kind of know why, but it's 1:15:27.520 --> 1:15:29.800 kind of that. I mean, look, Apple Maps launched ten 1:15:29.880 --> 1:15:35.160 years ago to basically one criticism. Nobody thought it was good, 1:15:35.200 --> 1:15:37.240 including Apple. They just kind of put it out there 1:15:37.320 --> 1:15:39.599 and it was just like, Okay, we got this, and 1:15:39.840 --> 1:15:42.080 it's just they wanted to make this thing, but they 1:15:42.160 --> 1:15:45.280 just didn't do it very well. Now it's actually quite good. 1:15:45.800 --> 1:15:48.320 I still don't rely on it as I would Apple 1:15:48.560 --> 1:15:52.200 Google Maps, but it's beautiful. It's got a lot of information. 1:15:53.120 --> 1:15:56.479 I think it looks better than Apple map or let 1:15:56.479 --> 1:15:57.240 me start over here. 1:15:57.280 --> 1:15:58.920 I keep switching these things. 1:15:59.120 --> 1:16:02.519 I think that Apple mapps looks more beautiful than Google Maps. 1:16:02.560 --> 1:16:06.400 I think Google Maps has better information, better traffic information, 1:16:06.520 --> 1:16:11.120 better routing information, more points of interest, more data. But 1:16:11.640 --> 1:16:14.559 Apple maps is still beautiful. It does the trick I 1:16:14.600 --> 1:16:18.320 think for walking directions, it's really good. They've got guides, 1:16:18.400 --> 1:16:20.439 you can search pretty much. The website lets you do 1:16:20.479 --> 1:16:22.759 a lot of the things you could do on the phone. Again, 1:16:22.800 --> 1:16:25.679 this is beta, and beta, by the way, is code 1:16:25.680 --> 1:16:28.400 for we're not sure if this works one hundred percent, 1:16:28.439 --> 1:16:30.479 but we're putting it out there, and so we just 1:16:30.520 --> 1:16:32.599 put that beta name on it, so if anything goes wrong, 1:16:32.640 --> 1:16:36.720 don't blame us. It's beta. That's pretty much shit. Can 1:16:36.760 --> 1:16:39.160 you imagine if marriages were beta? Hey, this is just 1:16:39.200 --> 1:16:41.760 in beta. You know. If something goes wrong, you know, Look, 1:16:41.760 --> 1:16:44.120 it's in beta. I can't help it, you know, it's 1:16:44.200 --> 1:16:50.200 just it's in beta. Tech companies love beta because it 1:16:50.240 --> 1:16:51.880 protects them if anything goes wrong. 1:16:51.920 --> 1:16:54.640 It's like, sorry, this is beta. We warned you. 1:16:55.360 --> 1:16:58.720 So anyway, applemaps beta dot maps dot Apple dot com 1:16:58.760 --> 1:16:59.559 if you want to check it out. 1:16:59.600 --> 1:17:05.560 It is pretty Let's go to Jim in Portland, Oregon. Jim, 1:17:05.640 --> 1:17:08.559 Welcome to the show, all rich, good to talk to you. 1:17:08.720 --> 1:17:09.479 Good to talk to you. 1:17:09.520 --> 1:17:13.200 I have a two full question for you. I don't 1:17:13.240 --> 1:17:16.040 know if it's the phone or the phone company, so 1:17:16.880 --> 1:17:19.880 I will tell you that I am blind. I have 1:17:19.920 --> 1:17:24.400 a fifteen Pro iPhone fifteen Pro and there are times, 1:17:24.479 --> 1:17:28.880 especially when I'm outdoors, going places or doing things, that 1:17:28.960 --> 1:17:34.639 I use a service where someone else can get note 1:17:34.640 --> 1:17:40.240 of my GPS and communicate with me via video. Before 1:17:40.240 --> 1:17:43.160 I moved to Portland, I never had any issues whatsoever. 1:17:43.840 --> 1:17:46.200 And here over the past few months, I've had the 1:17:46.280 --> 1:17:51.280 issues of connect things dropping all the time, videos freezing, audio, 1:17:51.320 --> 1:17:56.639 freezing connections, just dropping with especially the service or another one. 1:17:57.400 --> 1:18:02.200 I'm wondering number one, if it is my phone, although 1:18:02.200 --> 1:18:04.320 it's a fifteen pro, so I don't know what it 1:18:04.360 --> 1:18:06.920 would have been. I don't have any other issues with 1:18:06.960 --> 1:18:10.880 the phone itself, especially on Wi Fi. And number two. 1:18:11.640 --> 1:18:15.040 People have said maybe it's time to switch phone companies, 1:18:15.640 --> 1:18:18.240 which I've been with AT and T for Josh since 1:18:18.240 --> 1:18:21.200 at least two thousand and nine. But I just noticed 1:18:21.240 --> 1:18:24.400 that the signal here is less than what I remember 1:18:24.760 --> 1:18:28.719 where I lived before, and now that I am looking 1:18:28.760 --> 1:18:32.200 at switching phone companies if I need to what so 1:18:32.280 --> 1:18:34.759 I need to look for what are some good things? 1:18:35.000 --> 1:18:37.280 And is it better to go with the big guys 1:18:37.479 --> 1:18:43.080 or with one of the smaller people that borrow satellites 1:18:43.240 --> 1:18:46.120 or borrow from the phone company. 1:18:46.240 --> 1:18:47.040 Yeah, good question. 1:18:47.160 --> 1:18:50.440 So I think Number one, you're in the Pacific Northwest, 1:18:50.520 --> 1:18:55.880 which is that was primarily a T Mobile area back 1:18:55.880 --> 1:18:58.160 in the day because that's where T Mobile was headquartered, 1:18:58.240 --> 1:19:05.679 I believe, just out Seattle, just out side Seattle. So yeah, 1:19:05.680 --> 1:19:07.760 and that's the thing I mean, look, with all of 1:19:07.760 --> 1:19:11.040 these companies, it really depends on where you are where 1:19:11.080 --> 1:19:11.599 you're going. 1:19:12.160 --> 1:19:12.400 Uh. 1:19:12.439 --> 1:19:14.600 In general, I would say if we're just doing like 1:19:14.720 --> 1:19:18.240 broad general kind of like characteristics of these companies. I 1:19:18.240 --> 1:19:22.439 would say that Verizon is really good in like rural 1:19:22.479 --> 1:19:25.080 areas because they had very strong service in a lot 1:19:25.120 --> 1:19:28.120 of places. I think that T Mobile was very strong 1:19:28.200 --> 1:19:31.080 in city centers, and I think AT and T is 1:19:31.160 --> 1:19:33.200 kind of like in the middle. They're just pretty much 1:19:33.240 --> 1:19:37.240 good everywhere, but maybe not the best in rural maybe 1:19:37.320 --> 1:19:39.439 not the best in city centers, depending on how much 1:19:39.560 --> 1:19:42.479 you know, uh cellular traffic and things are going on. 1:19:42.600 --> 1:19:45.880 So but again, all of this is highly localized to 1:19:46.000 --> 1:19:47.960 the city and area that you're in. So what I 1:19:48.000 --> 1:19:52.439 tell people is find a a cell company that works 1:19:52.479 --> 1:19:55.920 where you work and where you live, and of course 1:19:56.000 --> 1:19:58.519 you know where you're doing things. So for instance, uh, 1:19:58.560 --> 1:20:00.920 here in Los Angeles, if you live in the hills 1:20:00.960 --> 1:20:03.920 any to any kind of mountain area, you know, there's 1:20:03.920 --> 1:20:06.599 only certain providers that work up there, and people that 1:20:06.680 --> 1:20:09.439 live in those neighborhoods tell each other like, hey, you know, 1:20:09.920 --> 1:20:13.080 Sprint works here back when Sprint was a thing, you know, 1:20:13.200 --> 1:20:15.640 or T Mobile, right, T Mobile works in this neighborhood, 1:20:15.640 --> 1:20:21.280 So people gravitate towards those those services. So there is 1:20:21.320 --> 1:20:23.880 an FCC map that you can look at. That's not 1:20:24.040 --> 1:20:26.000 it's not really kept up anymore, but you might be 1:20:26.000 --> 1:20:28.559 able to get some information on there if you go 1:20:28.600 --> 1:20:33.679 to FCC dot gov slash Broadband Data. Oukla is another 1:20:33.720 --> 1:20:38.599 one that keeps some maps there. Oh ok La, you 1:20:38.600 --> 1:20:43.040 can look up there. They're testing maps as well for mobile, 1:20:43.400 --> 1:20:45.720 and then there's one called root Metrics. They have it 1:20:45.800 --> 1:20:48.000 and then sell mapp or. I know I said those 1:20:48.040 --> 1:20:49.920 really fast, but I'll link them up on the website. 1:20:50.080 --> 1:20:51.640 But really, what I think you need to do is 1:20:51.720 --> 1:20:54.679 just talk to some people that are in the area 1:20:54.720 --> 1:20:58.120 and say, hey, what works best here? And it may 1:20:58.400 --> 1:20:59.840 may be in your case that AT and T is 1:20:59.840 --> 1:21:02.960 not the best. Maybe T Mobile is the best. To 1:21:03.000 --> 1:21:06.920 answer the second part of your question, the mv and 1:21:07.000 --> 1:21:11.800 os versus the main company, So in general, the mv 1:21:11.880 --> 1:21:14.840 and os they rent the service from the main company. 1:21:14.920 --> 1:21:17.799 So there's only really I think there's a fourth network 1:21:17.840 --> 1:21:20.120 at this point. I think Dish Network is building some 1:21:20.160 --> 1:21:22.920 sort of network here in America as well, but I 1:21:22.960 --> 1:21:25.240 don't think it's ready in like a big way just yet. 1:21:25.240 --> 1:21:29.280 But AT and T, Mobile and Verizon are the ones 1:21:29.320 --> 1:21:31.840 that operate the main networks. All the other companies kind 1:21:31.840 --> 1:21:34.439 of rent the space from them for the mv and o's, 1:21:34.920 --> 1:21:37.960 and I think really what the differentiator there is that, 1:21:38.360 --> 1:21:42.160 of course the companies own customers. Their first party customers 1:21:42.200 --> 1:21:44.040 are always going to have priority on the network. 1:21:44.520 --> 1:21:45.760 I think the way the mv and. 1:21:45.800 --> 1:21:50.120 O's prioritize is really with their customer service. So I 1:21:50.160 --> 1:21:52.640 think you're probably going to get the best service and 1:21:52.760 --> 1:21:57.000 signal from the first party, and I think the third party, 1:21:57.040 --> 1:21:59.120 you're going to get the best customer service because that's 1:21:59.160 --> 1:22:03.640 what they specialize, gotcha. So those are all kind of 1:22:03.680 --> 1:22:06.240 the ways, but realistically, like where I work in the 1:22:06.280 --> 1:22:09.600 building I work in versus you know, here in the 1:22:09.600 --> 1:22:14.519 studio versus my TV studio, completely different. I mean, you know, 1:22:14.800 --> 1:22:17.759 just the way that things work in the different buildings 1:22:17.760 --> 1:22:20.360 that people work in. It could be the makeup of 1:22:20.400 --> 1:22:22.840 the building, it could be your house. It's really really 1:22:22.920 --> 1:22:25.559 unique to kind of like where you go the most. 1:22:25.920 --> 1:22:28.120 And is there any kind of test to just make 1:22:28.160 --> 1:22:31.599 sure that there's nothing wrong with my phone for things 1:22:31.600 --> 1:22:32.880 like dropping connections or. 1:22:33.720 --> 1:22:36.720 You could do you have an Apple store in Portland? Yeah, 1:22:36.760 --> 1:22:38.479 I would take it there and ask them. I don't 1:22:38.520 --> 1:22:41.720 think there's a problem and the only think. So you know, now, 1:22:41.760 --> 1:22:44.440 I will say this. I will say, in my experience, 1:22:44.560 --> 1:22:47.840 the Samsung devices have a they pull in a much 1:22:47.880 --> 1:22:51.000 stronger signal than the Apple devices. I don't know why 1:22:51.000 --> 1:22:54.360 that is, but that's just what I've noticed, because I 1:22:54.400 --> 1:22:56.360 can be in my driveway at my house and my 1:22:56.880 --> 1:23:01.320 Samsung works perfectly and the Apple does not work as well. Yeah, 1:23:01.360 --> 1:23:03.519 and I've noticed in different places where the signal is 1:23:03.600 --> 1:23:06.519 kind of on the fringe, the Samsung does pull in 1:23:06.520 --> 1:23:08.600 a better signal a lot of the time. So but 1:23:08.800 --> 1:23:11.400 with that said, I mean many many people use iPhones 1:23:11.400 --> 1:23:13.840 and believe me, throwing it a signal that's just fine. 1:23:14.560 --> 1:23:16.160 But I would take it to the Apple store see 1:23:16.200 --> 1:23:18.040 if you can get a diagnostic run on it and 1:23:18.080 --> 1:23:19.759 just say, hey, look, you know, I'm having some trouble. 1:23:20.200 --> 1:23:20.800 And we had a. 1:23:20.760 --> 1:23:23.479 Caller earlier in the show and there was something that 1:23:23.520 --> 1:23:26.160 I mentioned to them. You can do a network settings. 1:23:25.760 --> 1:23:28.839 Reset, so I was afraid. 1:23:29.360 --> 1:23:31.920 Yeah, I mean, look, it's it's really not that big 1:23:31.920 --> 1:23:34.640 of a deal. It's it's just resetting everything. It's just 1:23:34.760 --> 1:23:37.280 kind of like, you know, making sure everything's kind of 1:23:37.320 --> 1:23:40.160 factory reset, and then it starts over. If you want 1:23:40.200 --> 1:23:42.280 you can try that on your own gym and see 1:23:42.280 --> 1:23:46.320 if that helps. Good question. Got to have good cellular service. 1:23:46.360 --> 1:23:48.679 That is what we live and die by these days. 1:23:48.680 --> 1:23:51.599 So make sure you've got good service where you are. 1:23:52.200 --> 1:23:55.600 Check that signal, Ask friends do those speed tests. You 1:23:55.760 --> 1:24:00.360 are listening to Rich on tech. Welcome back to rich Tech. 1:24:00.479 --> 1:24:04.680 Rich Demiro here hanging out with you, talking technology. So 1:24:04.840 --> 1:24:09.120 I just wanted to continue on the cell phone signals 1:24:09.160 --> 1:24:10.599 because I know this's a big deal for a lot 1:24:10.680 --> 1:24:13.160 of people. They want to know what's best in their area. 1:24:13.200 --> 1:24:14.760 And I mentioned a few things off the top of 1:24:14.760 --> 1:24:17.160 my head, but I did some more research in the 1:24:17.200 --> 1:24:19.479 break and found the things that I wanted to mention, 1:24:20.439 --> 1:24:22.519 and so I'll go over those real quick, just so 1:24:22.560 --> 1:24:25.200 you have them. And I think these are pretty handy resources. 1:24:26.080 --> 1:24:30.720 So the first is root Metricsroot Metrics, and they do 1:24:30.800 --> 1:24:33.559 what's called a root score report, and so I looked 1:24:33.640 --> 1:24:36.280 up Portland, Oregon, which is where our caller was from, 1:24:36.600 --> 1:24:40.400 and it does rank the three networks based on how 1:24:40.400 --> 1:24:42.640 good they are overall. But then it also tells you 1:24:43.160 --> 1:24:48.520 overall performance, network reliability, accessibility, the speed, data performance, call performance, 1:24:48.600 --> 1:24:54.559 text performance, and video performance. And I think actually it's interesting. 1:24:54.600 --> 1:24:57.400 The carrier that he mentioned he was having problems with 1:24:57.680 --> 1:25:01.120 the video performance is not good according to this. So 1:25:01.680 --> 1:25:04.439 that's one of them root metrics, let's see. The other 1:25:04.479 --> 1:25:09.240 one is FCC National Broadband Map. I mentioned FCC had 1:25:09.240 --> 1:25:11.000 gotten rid of their old map down they have a 1:25:11.000 --> 1:25:14.200 new one so you can actually type in your address 1:25:14.720 --> 1:25:18.760 and it will tell you what signal other people have 1:25:18.880 --> 1:25:21.120 found there and which one is the best. So if 1:25:21.160 --> 1:25:27.200 I type in an address here, let's see, it will 1:25:27.240 --> 1:25:29.160 come up with that address and then you can actually 1:25:29.240 --> 1:25:32.599 see what the what other people have come up with 1:25:32.600 --> 1:25:34.160 with their tests. And they just come out with the 1:25:34.200 --> 1:25:36.679 new app as well to help you test your signal 1:25:36.720 --> 1:25:39.960 in different places, whether it's fixed broadband or mobile broadband. 1:25:40.400 --> 1:25:43.200 But that's another way of doing it, and it even 1:25:43.240 --> 1:25:48.559 says environment. You can choose from outdoor, indoor, in the vehicle. 1:25:48.640 --> 1:25:52.720 I mean, it's really pretty thorough. So again that's broadbandmap 1:25:52.800 --> 1:25:57.200 dot FCC dot gov. Open Signal is also another one 1:25:57.200 --> 1:25:59.639 of these companies that a lot of the big companies 1:25:59.720 --> 1:26:03.000 kind of you know, they get the information from them, 1:26:03.400 --> 1:26:05.759 so they hire them to come up with the data. 1:26:05.840 --> 1:26:08.880 But you can download their app on Google Play or 1:26:09.240 --> 1:26:12.200 on the app store and you can check the signal 1:26:12.240 --> 1:26:15.080 in your area as well coverage information. So that is 1:26:15.200 --> 1:26:18.240 open Signal and you can download that app on iOS 1:26:18.320 --> 1:26:22.800 or Android again Open Signal. And then finally the other 1:26:22.840 --> 1:26:27.920 one is a CoverageMap dot com, so CoverageMap dot com. 1:26:27.960 --> 1:26:30.640 I don't know where they get their information from. It 1:26:30.680 --> 1:26:36.160 may be crowdsourced. But again you can type in information 1:26:36.479 --> 1:26:39.400 or a street address in here. I'm just typing in 1:26:39.439 --> 1:26:41.280 one real quick. Let me just get this in here 1:26:42.439 --> 1:26:45.200 and so you can see what the let's see, how 1:26:45.240 --> 1:26:46.759 do you do zip code? 1:26:48.360 --> 1:26:49.680 Do you know how tough it is to type all 1:26:49.680 --> 1:26:51.479 you're talking on the radio. It's not easy. 1:26:52.160 --> 1:26:54.040 Okay, Yes, you type in the zip code and then 1:26:54.040 --> 1:26:56.479 it will tell you about the coverage in that zip code, 1:26:56.840 --> 1:27:01.080 and again it gives it from you know, the coverage data, 1:27:01.120 --> 1:27:03.960 speeds and reliability, and you can also check the coverage 1:27:03.960 --> 1:27:06.920 as well. Oh yeah, crowdsourced speed test map and also 1:27:06.960 --> 1:27:09.960 signal strength data from the FCC. So again a couple 1:27:10.120 --> 1:27:14.320 great resources there. Jim in Portland, thanks for the question. 1:27:15.360 --> 1:27:17.439 I will put this all on the website. Rich on 1:27:17.479 --> 1:27:19.760 tech dot tv. Hit the light bulb and then you 1:27:19.760 --> 1:27:21.240 should find the information there. 1:27:21.880 --> 1:27:22.679 So this was an. 1:27:22.520 --> 1:27:26.560 Interesting story this week. The cybersecurity firm that trains employees 1:27:26.600 --> 1:27:29.120 on how not to fall for phishing scams, well they 1:27:29.160 --> 1:27:32.320 fell for their own scam. The company is no before. 1:27:32.360 --> 1:27:35.000 We've actually had guests on this show from this company. 1:27:35.000 --> 1:27:36.800 They're not a bad company, it's just they fell for 1:27:36.840 --> 1:27:39.719 a trick like a lot of people do. They hired 1:27:39.840 --> 1:27:42.160 a remote software engineer who turned out to be a 1:27:42.200 --> 1:27:46.720 North Korean hacker. He used to stolen US identity and 1:27:46.760 --> 1:27:51.920 an ai an ai image that he generated of himself. 1:27:51.920 --> 1:27:53.479 And the way they figure this out was when they 1:27:53.560 --> 1:27:57.559 shipped them the company issued laptop. He started downloading malicious 1:27:57.600 --> 1:27:59.960 software on the laptop and they're like, wait a second, 1:28:00.120 --> 1:28:04.599 something's not right here. So they're lesson learned is if 1:28:04.640 --> 1:28:07.880 you're a company and you're hiring remote employees, you better 1:28:07.920 --> 1:28:10.839 be careful because people can fake a lot of information 1:28:10.960 --> 1:28:12.880 these days. And so you don't want to be taken 1:28:12.880 --> 1:28:15.160 in that because he didn't do any real damage, they said, 1:28:15.479 --> 1:28:17.200 but you know, could be bad if he gets in 1:28:17.240 --> 1:28:22.840 on a company. Open Ai unveiled a new gosh watch 1:28:22.840 --> 1:28:27.160 out Google. They've got search GPT, so they're applying what 1:28:27.200 --> 1:28:30.360 they learned from open Ai with chat GBT, but now 1:28:30.360 --> 1:28:33.479 it's search. So this is a new AI search feature 1:28:33.560 --> 1:28:38.880 being tested. It combines real time web information with their 1:28:38.920 --> 1:28:42.679 AI models, so if you ask a question, you get 1:28:42.720 --> 1:28:46.360 links to relevant resources, but you also get the answer 1:28:46.400 --> 1:28:51.360 as well. Really really interesting. Check this out search GPT. 1:28:51.960 --> 1:28:54.559 This is from the same folks who made chat GBT 1:28:55.280 --> 1:28:59.519 and it looks pretty slick. Now you can't get access. 1:28:59.560 --> 1:29:02.519 You have to join a wait list, but this this 1:29:02.560 --> 1:29:05.559 could be game changing if it works. Again, they've got 1:29:05.560 --> 1:29:07.559 that beta slapped on it, so it means if it 1:29:07.560 --> 1:29:12.080 doesn't work, you know, hey, don't blame us. Rich On 1:29:12.160 --> 1:29:15.120 Tech dot tv is the website for links to anything 1:29:15.160 --> 1:29:16.120 I mentioned here in. 1:29:16.040 --> 1:29:18.120 The news and notes. Coming up, we're gonna talk to 1:29:18.160 --> 1:29:18.920 Jefferson Graham. 1:29:19.080 --> 1:29:21.000 He's gonna tell you how to elevate your photos and 1:29:21.080 --> 1:29:25.840 videos taken on a smartphone. Welcome back to rich On Tech. 1:29:25.960 --> 1:29:33.960 Rich Demiro here talking technology. Joining me now is Jefferson Graham. 1:29:34.400 --> 1:29:36.479 I think you take the award for being on the 1:29:36.520 --> 1:29:39.759 show the most at this point. Jefferson Gram of Photo 1:29:39.800 --> 1:29:45.160 Walks photowalkstv dot com is his website. It is a 1:29:45.360 --> 1:29:48.960 beautiful looking website. If I do say so myself. Jefferson, 1:29:51.479 --> 1:29:54.280 Uh oh, I don't hear you where there you are? 1:29:55.000 --> 1:29:58.040 Yeah, thanks to your inspiration, Rich because you were fiddling 1:29:58.080 --> 1:29:59.840 around with yours. You kept telling me about all these 1:29:59.840 --> 1:30:01.559 things he could do and I didn't know about them, 1:30:01.800 --> 1:30:04.080 so I decided to follow in your footsteps. 1:30:04.080 --> 1:30:04.720 Well, I love it. 1:30:04.760 --> 1:30:08.200 And Jefferson also does a newsletter as well, and every 1:30:08.240 --> 1:30:11.800 week we are literally chatting on text about like what 1:30:11.840 --> 1:30:13.840 we're doing with the newsletter and how we can like 1:30:14.240 --> 1:30:16.639 hack things make them better, you know, just always trying 1:30:16.680 --> 1:30:22.360 to elevate it. So Jefferson Graham travels the world trying 1:30:22.400 --> 1:30:26.040 to take better pictures and videos on a smartphone, and 1:30:26.080 --> 1:30:27.800 so he's got a lot of tips and tricks. But 1:30:28.560 --> 1:30:31.800 this week you're talking about using third party apps. So 1:30:31.920 --> 1:30:34.880 kind of upping the ante by not just using what's 1:30:34.880 --> 1:30:37.559 built into the iPhone, the Pixel or the Samsung, but 1:30:37.600 --> 1:30:39.120 by downloading a third party app. 1:30:39.160 --> 1:30:40.160 What's the advantage of that? 1:30:40.640 --> 1:30:42.680 Okay, So there's a bunch of apps that have come 1:30:42.720 --> 1:30:46.120 out recently. The video apps that are native on the Galaxy, 1:30:46.120 --> 1:30:49.439 iPhone and Pixel are wonderful. They're easy. You open them up, 1:30:49.680 --> 1:30:52.120 you compose your image, you click record, and that's it. 1:30:52.320 --> 1:30:55.400 All good, but totally all automatic, and there's a few 1:30:55.439 --> 1:30:58.920 things that would be of interest to people. The three apps, 1:30:58.960 --> 1:31:01.759 by the way, are black Man Camera app, Final Cut 1:31:01.800 --> 1:31:06.200 Camera from Apple, and Keno. Those are the three. Final 1:31:06.240 --> 1:31:10.719 Cut and black Magic are free, Keynote Keno is ten dollars. 1:31:11.080 --> 1:31:14.000 The three key things is if you go to the 1:31:14.040 --> 1:31:16.559 next level and you plug in a microphone, which is 1:31:16.640 --> 1:31:19.000 like really easy to do and a lot of people 1:31:19.040 --> 1:31:21.640 like to do it, you have no audiometers in the 1:31:21.720 --> 1:31:25.160 native apps on the phone. So these apps, I'll give 1:31:25.200 --> 1:31:27.439 you audiometers and they let you know that you actually 1:31:27.439 --> 1:31:29.760 have sound. I don't know if you've ever done it, 1:31:29.800 --> 1:31:31.960 but I certainly have done an interview with somebody and 1:31:32.000 --> 1:31:33.639 at the end there was nothing there. 1:31:33.800 --> 1:31:33.960 Oh. 1:31:34.000 --> 1:31:38.120 Of course, of course I've forgotten to turn on. You know, 1:31:38.200 --> 1:31:40.439 I've been doing TV for a long time. I've had 1:31:40.479 --> 1:31:44.280 every single problem you could ever imagine in your lifetime. 1:31:44.479 --> 1:31:48.240 We've experienced it. But yes, the little levels are very 1:31:48.360 --> 1:31:49.200 very smart to have. 1:31:49.640 --> 1:31:51.800 So there's that one, and then there's recording to an 1:31:51.840 --> 1:31:56.280 SD card. Everybody. Okay, So this week's episode of Photo 1:31:56.280 --> 1:31:59.000 Woks TV, I'm on a hot air balloon in Temecula 1:31:59.080 --> 1:32:01.240 and I was on with three other people and one 1:32:01.240 --> 1:32:03.759 of the women I was on right before we stepped 1:32:03.760 --> 1:32:05.559 on the blue and she got a message saying you 1:32:05.600 --> 1:32:08.280 can't take any pictures because you're out of room. She 1:32:08.400 --> 1:32:10.639 had an old I phone with two hundred fifty six 1:32:10.760 --> 1:32:14.080 gigs and I said, you start the leading like Matt, 1:32:14.080 --> 1:32:16.679 start the leading like man. This is priceless up here. 1:32:16.960 --> 1:32:20.800 So on the black Magic app and the Final Cut 1:32:20.800 --> 1:32:23.439 app and Kenot you can record to an SD card 1:32:23.840 --> 1:32:26.360 and I'm sorry, you could record to an SD card 1:32:26.439 --> 1:32:29.080 on the Keno and black Magic on Final Cut to 1:32:29.120 --> 1:32:31.880 an SSD drive which is one hundred dollars drive, which 1:32:31.920 --> 1:32:35.599 is a lot larger. But the fact is you can 1:32:35.680 --> 1:32:37.839 do this which you can't do on the native apps, 1:32:37.880 --> 1:32:40.840 and save yourself from a lot of potential paint. 1:32:41.120 --> 1:32:43.880 You reminded me that I downloaded that Keno app from 1:32:44.240 --> 1:32:46.000 the first day that it was available. I paid the 1:32:46.040 --> 1:32:49.360 ten dollars. It's actually from the guys who created that 1:32:49.479 --> 1:32:52.320 Halied app. I think, yeah, which is like a really nice, 1:32:53.000 --> 1:32:56.120 you know, pretty photo app, and this is kind of 1:32:56.120 --> 1:33:00.400 their version with video. My photographer Luis you've met, he 1:33:00.439 --> 1:33:04.000 actually uses some random app that he found on Google 1:33:04.040 --> 1:33:07.760 Play sorry, on the app Store that he uses to 1:33:07.800 --> 1:33:10.559 record all of our TV stories and I actually need 1:33:10.600 --> 1:33:12.040 to ping him to find out what the name is. 1:33:12.080 --> 1:33:12.880 It's so random. 1:33:12.920 --> 1:33:15.599 It's just like something he found because he tested a bunch, 1:33:15.840 --> 1:33:17.680 but it kind of does the things he wants, so 1:33:17.760 --> 1:33:20.240 he likes them. So what do you find? What's the 1:33:20.320 --> 1:33:23.160 use case? Why would you know? I guess you know? 1:33:23.240 --> 1:33:25.760 Besides the meters? Do these things do? They take the 1:33:25.800 --> 1:33:30.160 same quality video, but it could be better video because 1:33:30.160 --> 1:33:31.880 you can tweak it. You can change your lighting, you 1:33:31.880 --> 1:33:34.479 can change your white balance, you could adjust things. 1:33:35.120 --> 1:33:35.679 Time laps. 1:33:35.720 --> 1:33:38.960 I'm a time lapse freak. I love time laps, fast 1:33:39.040 --> 1:33:42.640 moving videos, clouds flying through the skies, shadows going up 1:33:42.640 --> 1:33:45.080 and down over buildings. If you do a time lapse 1:33:45.120 --> 1:33:48.000 in the Apple app, it's totally automatic. You can record 1:33:48.040 --> 1:33:50.639 for an hour, two hours, three hours, one day, two days, 1:33:50.680 --> 1:33:53.400 three days, doesn't matter. Your video will always be thirty 1:33:53.439 --> 1:33:55.960 seconds long because Apple doesn't want you to have a 1:33:56.000 --> 1:34:00.200 longer video than thirty seconds. So with the Black Badge app, 1:34:00.280 --> 1:34:03.200 you can adjust and record as long as you want 1:34:03.240 --> 1:34:07.160 to and get way better looking time laps videos. I 1:34:07.200 --> 1:34:10.120 also use a time laps video app called Relapse, which 1:34:10.160 --> 1:34:12.800 is also terrific, but it'll cost you fifteen bucks. Black 1:34:12.800 --> 1:34:14.320 Magic app is free, so. 1:34:14.320 --> 1:34:18.400 Black Magic for iPhone and Android if you want to 1:34:18.479 --> 1:34:21.599 kind of unlock some more features. Why are they giving 1:34:21.600 --> 1:34:22.599 this to us for free? 1:34:24.120 --> 1:34:29.800 Black Magic has an interesting business mode that they also 1:34:29.800 --> 1:34:33.719 have Da Vinci Da Vinci Resolved software, which is editing software, 1:34:33.800 --> 1:34:35.880 and that's also free. I guess they just want to 1:34:35.920 --> 1:34:38.400 get you into the system and hopefully that one day 1:34:38.640 --> 1:34:41.320 you will buy a big camera from them. Is that 1:34:41.400 --> 1:34:42.280 a good segue for me? 1:34:42.520 --> 1:34:43.920 I was just going to say, wait a second, I 1:34:43.960 --> 1:34:46.040 just looked at the link you sent me. You're giving 1:34:46.080 --> 1:34:48.599 away a black Magic camera. Tell me about that. 1:34:48.840 --> 1:34:51.759 Yes, doing a contest with black Magic. We just launched 1:34:51.760 --> 1:34:55.160 it today. They want to encourage people to use the app. 1:34:55.320 --> 1:34:57.960 So go make a short little video with the app, 1:34:58.280 --> 1:35:00.920 submit it and you could win a twenty six hundred 1:35:00.960 --> 1:35:04.080 dollars camera from black Magic. You'll also every person who 1:35:04.240 --> 1:35:06.679 enters will get an ebook for me on the art 1:35:06.760 --> 1:35:08.920 of shooting video of a photo walk. 1:35:09.160 --> 1:35:09.479 Wow. 1:35:09.560 --> 1:35:13.200 Okay, So go to the website photowalkstv dot com if 1:35:13.240 --> 1:35:16.760 you want to enter for that. So Jefferson what are 1:35:16.760 --> 1:35:19.519 people asking you? You know, you do this newsletter, You're 1:35:19.520 --> 1:35:21.960 always taking pictures with the iPhone and the Android. You 1:35:22.000 --> 1:35:24.320 always carry around the iPhone and the Samsung for sure, 1:35:25.520 --> 1:35:28.519 So what do people ask you usually like about this stuff? 1:35:29.479 --> 1:35:33.320 Everything? The guy today said, fine, I'll make the video, 1:35:33.360 --> 1:35:35.160 but I don't know how to edit it. Will you 1:35:35.200 --> 1:35:37.280 tell me how to edit? And I said, well, that's 1:35:37.360 --> 1:35:40.400 kind of a that's a lot to go through on 1:35:40.439 --> 1:35:42.479 a live stream. So I'm going to do a newsletter 1:35:42.600 --> 1:35:46.360 edition on Tuesday with editing tips. The big question you 1:35:46.520 --> 1:35:49.240 get it as well all summer long is should I 1:35:49.280 --> 1:35:51.640 hold onto my phone now or should I? Should I 1:35:51.640 --> 1:35:54.439 wait till September? And then when September comes is should 1:35:54.479 --> 1:35:57.200 I buy the new phone? And that seems to be 1:35:57.240 --> 1:35:59.000 the number one question. It used to be what kind 1:35:59.040 --> 1:36:01.400 of camera to buy? But that that has gone away. 1:36:01.479 --> 1:36:03.599 Well, so what's your answer for the cause? I get 1:36:03.600 --> 1:36:05.240 that a lot. You know, people say should I wait 1:36:05.280 --> 1:36:07.800 till the iPhone sixteen comes out? And it's like, well, 1:36:08.320 --> 1:36:09.800 I don't know about you, but what do you think 1:36:09.800 --> 1:36:12.120 they're really going to change between the fifteen and the sixteen? 1:36:12.160 --> 1:36:13.800 The fifteen is pretty darn good. 1:36:14.479 --> 1:36:18.400 That's fine, but it's July twenty seventh today, and you 1:36:18.479 --> 1:36:21.160 close your eyes, you wake up, two months will have 1:36:21.160 --> 1:36:26.040 gone by, and they'll be the fastest, most powerful, finnest, 1:36:26.520 --> 1:36:30.479 et cetera iPhone that's ever been created. And there could 1:36:30.479 --> 1:36:32.519 be some features on there that you want, and even 1:36:32.560 --> 1:36:35.000 if you don't, the iPhone fifteen will be one hundred 1:36:35.000 --> 1:36:35.599 dollars less. 1:36:35.840 --> 1:36:38.160 I always say, too, there's a there's like a ticking 1:36:38.240 --> 1:36:41.320 clock because it's like a countdown. So if you're going 1:36:41.400 --> 1:36:43.519 to buy the phone, buy it on day one because 1:36:43.520 --> 1:36:46.120 it's only it's only new for one year, three hundred 1:36:46.120 --> 1:36:49.080 and sixty five days, So why not get the most 1:36:49.120 --> 1:36:51.840 out of it? Like, if you're buying it today, you're talking, 1:36:51.920 --> 1:36:53.679 you know, you're only getting two months of newness. 1:36:53.680 --> 1:36:54.960 I don't know, It's this weird thing I have in 1:36:54.960 --> 1:36:57.519 my head. I would definitely definitely hold on to it. 1:36:57.560 --> 1:37:00.599 The other question is your pictures are great? What app 1:37:00.600 --> 1:37:03.240 are you using to take the pictures with? And on 1:37:03.280 --> 1:37:06.000 that one, I'm using the native apps. The native apps 1:37:06.000 --> 1:37:11.719 are fine. The Apple Camera app and the Samsung Camera 1:37:11.720 --> 1:37:12.280 app a great. 1:37:12.600 --> 1:37:16.360 Now, tell me between the iPhone, the Samsung and the Pixel, 1:37:16.680 --> 1:37:19.800 what's your preference what do you think like the kind 1:37:19.840 --> 1:37:22.880 of the highs and lows of each ar iPhone. 1:37:23.000 --> 1:37:25.520 For the first of all, I think the camera equality 1:37:25.560 --> 1:37:29.360 is great, and the whole system, the ecosystem Apple system. 1:37:29.400 --> 1:37:32.320 I'm talking to you on a MacBook and I do 1:37:32.400 --> 1:37:36.360 air drop all day long, and when I transfer stuff 1:37:36.360 --> 1:37:39.639 from the Galaxy is just not as seamless. I really 1:37:39.720 --> 1:37:41.760 like the pixel, I really like it a lot. I 1:37:41.840 --> 1:37:44.200 like the ease of use of the pixel. But they 1:37:44.240 --> 1:37:47.280 do stuff to the pictures, they juice up the colors, 1:37:47.720 --> 1:37:50.400 and I'm not really a fan of that. And I 1:37:50.400 --> 1:37:53.519 don't see a lot of tools in there to make changes. 1:37:53.920 --> 1:37:57.160 But on the iPhone, I could. I can change things around, 1:37:57.479 --> 1:37:59.240 I could shoot and raw, I can shoot in you know, 1:37:59.280 --> 1:38:01.720 all sorts of things. So I am an iPhone free 1:38:01.960 --> 1:38:05.320 have been since two thousand and seven when it first 1:38:05.400 --> 1:38:05.920 came out. 1:38:06.120 --> 1:38:09.200 Now, what about the idea of taking a camera on 1:38:09.240 --> 1:38:11.000 a trip. A lot of people still think if they 1:38:11.000 --> 1:38:13.400 go on a big international trip, they need to take 1:38:13.479 --> 1:38:17.439 a big international camera. Is that still the case or 1:38:17.439 --> 1:38:19.080 can people get by with their smartphone. 1:38:19.120 --> 1:38:24.000 I have been in Japan, Italy, Spain, Portugal, Mexico with 1:38:24.360 --> 1:38:27.479 just an iPhone and I did that on purpose, I 1:38:28.120 --> 1:38:31.200 really for my show because I'm doing everything on the iPhone. 1:38:31.400 --> 1:38:34.000 Did I miss having a big camera? No, I didn't. 1:38:34.240 --> 1:38:36.280 One place I want to have a big camera, But 1:38:36.720 --> 1:38:38.920 I didn't miss it because you wake up in the morning, 1:38:39.000 --> 1:38:42.080 you leave, you're out all day long. Who wants to 1:38:42.080 --> 1:38:45.400 carry around camera here? It's just a pain. And if 1:38:45.439 --> 1:38:47.920 you're in good light, which you're gonna be when you're 1:38:47.920 --> 1:38:51.240 out and about all day long traveling, you're in great 1:38:51.280 --> 1:38:55.559 shape with your smartphone. Nighttime is not as great. It's 1:38:55.560 --> 1:39:00.000 gotten it's getting better. But for the mid ninety five 1:39:00.120 --> 1:39:02.640 percent of all the shots that any traveler wants to do, 1:39:03.000 --> 1:39:05.040 they're going to get it done on their smartphone. 1:39:05.280 --> 1:39:07.040 And how many of the photos that you post are 1:39:07.040 --> 1:39:09.880 you editing? All of them? 1:39:10.120 --> 1:39:10.559 Everyone? 1:39:10.760 --> 1:39:11.879 Every one of them? 1:39:12.280 --> 1:39:16.800 If I post it? Yeah, every every photo that I 1:39:16.880 --> 1:39:17.920 post is that this. 1:39:18.120 --> 1:39:20.600 Is what with? How like? What are you doing like 1:39:20.640 --> 1:39:22.360 the one tap edit or you actually? 1:39:22.760 --> 1:39:25.599 First of all, I don't post thousands of pictures. I 1:39:25.640 --> 1:39:30.240 post select selected photos and I start with Apple Photos 1:39:30.680 --> 1:39:32.640 is my go to app. Then I go to light 1:39:32.760 --> 1:39:37.400 Room Mobile, and then I've been using Luminar in Radiant 1:39:37.920 --> 1:39:40.360 or two other apps that I also use but pretty 1:39:40.400 --> 1:39:42.800 much eighty percent of the time the Apple app. 1:39:43.200 --> 1:39:47.000 Wow, okay, well that's more than I do. And have 1:39:47.120 --> 1:39:48.960 you played with the AI selfies yet? 1:39:48.960 --> 1:39:50.240 On Meta? Have you made your own? 1:39:50.960 --> 1:39:53.479 Well, first of all, I didn't get the invitation, so 1:39:53.520 --> 1:39:56.080 it didn't work for me. As you know, these things 1:39:56.320 --> 1:40:00.160 roll out. Anybody who reads my newsletter knows that I 1:40:00.200 --> 1:40:03.880 got really inspired, thanks to mister DeMuro here, to start 1:40:03.880 --> 1:40:07.479 making cartoon images of myself with all these different apps 1:40:08.040 --> 1:40:10.680 based on what he was what rich what you were 1:40:10.720 --> 1:40:15.000 showing with the galaxy that you picked up in Paris, 1:40:15.360 --> 1:40:18.280 And I thought most of them were terrible. They looked 1:40:18.320 --> 1:40:20.880 at it on you, but they turned me into Jason 1:40:20.920 --> 1:40:25.759 Bateman and all sorts of different actors. But I really 1:40:25.840 --> 1:40:28.960 like what you've been showing from the meta. I don't 1:40:29.000 --> 1:40:31.400 have those tools yet, but I definitely will try it. 1:40:31.439 --> 1:40:33.880 Well, it's trained on billions of photos that people have 1:40:33.960 --> 1:40:36.400 uploaded to Facebook over the year, so I'm sure they 1:40:36.400 --> 1:40:38.679 have a lot of good data to train their AI. 1:40:39.280 --> 1:40:40.080 We're going to leave it there. 1:40:40.120 --> 1:40:44.240 The website for Jefferson Graham is photo walkstv dot com. 1:40:44.360 --> 1:40:48.200 Check out the black Magic Video contest he's running to 1:40:48.320 --> 1:40:51.519 win a twenty six hundred dollars camera. That's pretty wild, Jefferson, 1:40:51.680 --> 1:40:52.719 thanks for joining me today. 1:40:53.160 --> 1:40:55.120 Thanks rich coming up. 1:40:55.080 --> 1:40:56.920 Your favorite segment, the Feedback. 1:40:57.560 --> 1:40:59.240 We're going to get into some of the emails you've 1:40:59.280 --> 1:41:02.400 sent me throughout the week and gets pretty gnarly in there. 1:41:03.120 --> 1:41:04.000 We'll be back after this. 1:41:05.200 --> 1:41:09.440 Welcome back to rich On Tech. Rich DeMuro here closing 1:41:09.520 --> 1:41:13.920 out another show. If you can believe it, Episode eighty 1:41:14.120 --> 1:41:19.080 two of the rich On Tech Radio Show. Two stories 1:41:19.080 --> 1:41:21.560 I wanted to mention before we get to the feedbag. 1:41:21.960 --> 1:41:26.479 First off, a warning, this was really wild. CNBC tells 1:41:26.520 --> 1:41:31.639 the story of this software executive who wired four hundred 1:41:31.720 --> 1:41:35.639 thousand dollars to the wrong person while trying to buy 1:41:35.640 --> 1:41:38.720 a home. And the way this happened was basically, you know, 1:41:38.760 --> 1:41:41.240 when you're trying to buy a home, there's all these 1:41:41.439 --> 1:41:44.440 emails back and forth, and you're always wiring these payments 1:41:44.840 --> 1:41:49.960 for different things. Well, it turns out these cyber criminals 1:41:50.080 --> 1:41:54.200 intercept the email from let's say a title company or whoever, 1:41:54.840 --> 1:41:57.519 and then they write you back and say, Okay, here's 1:41:57.560 --> 1:42:00.960 all the information for the transfer. And you don't think 1:42:01.000 --> 1:42:03.360 anything of it because it looks like a legitimate email, 1:42:03.360 --> 1:42:05.720 but now you just transferred your life savings to some 1:42:05.920 --> 1:42:09.519 scam artist. Wire fraud in real estate has gone from 1:42:09.640 --> 1:42:12.360 nine million dollars in losses in twenty fifteen to four 1:42:12.400 --> 1:42:15.720 hundred and forty six million and twenty twenty two. The 1:42:15.760 --> 1:42:18.560 person that this happened to spent six months trying to 1:42:18.600 --> 1:42:21.960 recover these funds. They went to the FBI, they went 1:42:22.000 --> 1:42:26.000 to their bank, and it was only after CNBC questioned 1:42:26.040 --> 1:42:29.559 the bank Chase that they got all of their money back. 1:42:30.280 --> 1:42:32.519 But the main thing the banks say is to be 1:42:33.040 --> 1:42:37.639 wary of last minute changes to payment instructions and always, always, 1:42:37.720 --> 1:42:40.960 always verify wire recipients. So if you get an email 1:42:40.960 --> 1:42:42.840 you're in the middle of buying a house and they say, okay, 1:42:42.840 --> 1:42:46.040 time to wire this money, just call your contact and 1:42:46.120 --> 1:42:49.160 make sure that the information is right. That is a 1:42:49.200 --> 1:42:51.080 scary one. I remember when we were buying the house. 1:42:51.439 --> 1:42:53.519 It seemed like every day we had to wire money 1:42:53.520 --> 1:42:55.639 to someone, and it was like, you know, a little 1:42:55.680 --> 1:42:57.599 bit here, a little bit there, title company this that, 1:42:57.680 --> 1:42:59.720 and like it's just a bunch of random things and 1:42:59.720 --> 1:43:02.719 you're just wiring this money out and so yeah, things 1:43:02.760 --> 1:43:04.479 can go wrong, and I see how scam artists can 1:43:04.560 --> 1:43:07.680 really capitalize on that. And I've been complaining about the 1:43:07.720 --> 1:43:12.680 Sonos app, and Soos CEO Patrick Spence has listened and 1:43:13.040 --> 1:43:16.320 wrote a blog post that says, yes, we know there 1:43:16.320 --> 1:43:20.120 are issues. They acknowledge not just me, but for everyone 1:43:20.880 --> 1:43:23.160 significant problems with the new app that they released on 1:43:23.240 --> 1:43:26.920 May seventh. Fixing the app is their top priority. They've 1:43:26.920 --> 1:43:30.320 been doing bi weekly software updates. They say a lot 1:43:30.320 --> 1:43:32.760 of customers have a better experience, but it's not over, 1:43:33.360 --> 1:43:36.680 and they say that things should be improved by October. 1:43:37.360 --> 1:43:41.160 Still got three more months here. The one thing they 1:43:41.200 --> 1:43:44.800 mentioned that's been my biggest issue is the volume responsiveness. 1:43:44.800 --> 1:43:46.719 That should be fixed in the next two months two 1:43:46.760 --> 1:43:50.040 months to fix the volume button. I adjust the volume 1:43:50.080 --> 1:43:52.840 on my Sonos and it literally does not respond. It's 1:43:52.880 --> 1:43:56.559 so frustrating. Time for the feedback segment. This is your 1:43:56.640 --> 1:43:59.519 feedback plus the mail bag. These are the emails, the comments, 1:43:59.520 --> 1:44:01.720 and the question as I get from you, and believe me, 1:44:01.800 --> 1:44:05.400 you send me a lot. If you'd like to submit yours, 1:44:05.439 --> 1:44:08.560 go to rich on tech dot tv and hit contact. 1:44:09.600 --> 1:44:12.200 Laura from Silver Springs, Maryland writes in I have a 1:44:12.200 --> 1:44:16.840 bizarre experience with my computer. A large black spider kept 1:44:16.920 --> 1:44:20.840 crawling across my screen from the inside. Oh my gosh, 1:44:20.880 --> 1:44:23.439 that would scare the heck out of me. After that, 1:44:23.560 --> 1:44:26.040 the tech started randomly changing size. Now I get a 1:44:26.040 --> 1:44:28.960 page more unresponsive. My computer's already running slow. 1:44:29.000 --> 1:44:29.559 Now I'm worried. 1:44:29.960 --> 1:44:32.000 What could this spider have done to my computer? And 1:44:32.120 --> 1:44:36.720 is it gone? Is it gone? Am I dealing with 1:44:36.720 --> 1:44:39.920 a different kind of bug altogether? Laura, I don't know. 1:44:40.000 --> 1:44:43.799 I would burn that computer down, honestly, just blow torch it. Honestly, 1:44:43.880 --> 1:44:47.800 that's like spider inside your screen. I would literally run 1:44:47.840 --> 1:44:51.080 out of my house. I would run out. Jim writes 1:44:51.120 --> 1:44:54.200 in I heard your segment on cruise ship communication last weekend. 1:44:54.200 --> 1:44:55.040 Here's my approach. 1:44:55.080 --> 1:44:57.880 For short cruises with just a few c days, I 1:44:58.000 --> 1:44:59.880 keep my phone in airplane mode and I use this 1:45:00.040 --> 1:45:03.760 ship's Wi Fi for onboard communication. In foreign ports, I 1:45:03.840 --> 1:45:07.840 use t Mobiles International services. For longer cruises, I pay 1:45:07.920 --> 1:45:10.280 for the ship's Internet package, which allows me to use 1:45:10.320 --> 1:45:14.160 Wi Fi calling and messaging while at sea. This strategy 1:45:14.160 --> 1:45:18.040 has helped me stay connected without incurring excessive charges. Jim, 1:45:18.439 --> 1:45:20.519 I do think my time not being on a cruise 1:45:20.720 --> 1:45:22.240 is coming to an end because I think I need 1:45:22.240 --> 1:45:24.080 to see what it's like to connect on a cruise. 1:45:25.000 --> 1:45:28.000 Mark from Carlsbad says, I tried e SIMS from my 1:45:28.080 --> 1:45:30.320 family's trip to England after hearing your segment. 1:45:30.400 --> 1:45:31.599 The installation was easy. 1:45:31.640 --> 1:45:34.639 We saved over two hundred dollars in a week using 1:45:34.840 --> 1:45:38.120 WhatsApp for communication. However, I hit a snag when my 1:45:38.160 --> 1:45:41.519 credit card was frozen due to suspected fraud. I couldn't 1:45:41.520 --> 1:45:45.320 call the US using WhatsApp, and without Verizon's international calling 1:45:45.360 --> 1:45:48.240 I was stuck. I ended up adding their travel pass. Anyway, 1:45:48.680 --> 1:45:51.360 my advice, even when using eSIMs, have at least one 1:45:51.439 --> 1:45:54.520 person in your group keep an international plan for emergencies. 1:45:54.920 --> 1:45:57.759 The eSIM still saves money overall, but having a backup 1:45:57.760 --> 1:46:01.160 for voice calls can be a lifesaver. That is a 1:46:01.200 --> 1:46:04.000 great advice. That's what my wife and I did in Italy. 1:46:04.120 --> 1:46:07.839 I did the SIMS, she kept Verizon. It worked out perfectly. 1:46:08.479 --> 1:46:10.800 If you ever get in that situation again, have a 1:46:10.960 --> 1:46:14.559 Google Voice number. You can make calls over Google Voices 1:46:15.800 --> 1:46:20.080 Wi Fi, so that's easy there too. Carol from Orange 1:46:20.080 --> 1:46:22.760 County rights in I received a scam call related to 1:46:22.800 --> 1:46:25.639 my Spectrum service. The caller used a New Jersey number 1:46:26.000 --> 1:46:28.240 claimed I needed to contact them to keep my forty 1:46:28.280 --> 1:46:32.479 percent discount. Suspicious, I called Spectrum directly and confirmed it 1:46:32.520 --> 1:46:34.600 was indeed a scam, but they did inform me of 1:46:34.640 --> 1:46:36.320 a small price increase on my next bill. 1:46:36.360 --> 1:46:37.800 Oh how nice. 1:46:38.240 --> 1:46:40.839 I'm grateful for shows like yours that keep us informed 1:46:40.880 --> 1:46:44.519 about these scams and remind us to stay vigilant. It's 1:46:44.560 --> 1:46:48.280 scary how legitimate these attempts can sound. Absolutely, I'm glad 1:46:48.280 --> 1:46:50.920 you didn't fall for that one, Patricia says, Hey rich. 1:46:50.960 --> 1:46:53.280 With so many apps and items to subscribe to, I'm 1:46:53.280 --> 1:46:56.080 deeming this the year two power back for our family. 1:46:56.400 --> 1:46:58.920 I would never delete your newsletter. Your information is way 1:46:58.960 --> 1:47:02.320 too valuable. I trust your reporting, smile. You're the best 1:47:02.560 --> 1:47:06.960 the Thompson's and Terry from Arlington Heights, Illinois says, I've 1:47:06.960 --> 1:47:09.200 been a faithful listener since you took over for Leo. 1:47:09.360 --> 1:47:12.360 I never miss an episode. While I really appreciate the 1:47:12.360 --> 1:47:16.120 technology you share, it's your personal approach that makes your 1:47:16.160 --> 1:47:19.240 show a must listen. You come across as a genuinely 1:47:19.400 --> 1:47:21.759 nice person, and you have a great radio presence. Thanks 1:47:21.760 --> 1:47:25.559 for keeping us informed and entertained. Terry, We're gonna leave 1:47:25.560 --> 1:47:27.559 it at that. Thank you so much. That really warms 1:47:27.600 --> 1:47:30.360 my heart. It makes my day. I did not pay 1:47:30.400 --> 1:47:33.519 for that. Was that was Sometimes I get an email 1:47:33.560 --> 1:47:35.800 that makes my day, It makes my week, it makes 1:47:35.840 --> 1:47:38.960 my life, and you know that this is I love 1:47:39.040 --> 1:47:39.639 coming in here. 1:47:39.680 --> 1:47:40.840 I love doing this show. 1:47:41.240 --> 1:47:43.479 I see it as a way to share the knowledge 1:47:43.520 --> 1:47:47.519 and to get everyone out there safe and protected from 1:47:47.560 --> 1:47:49.240 all of the things that we are up against on 1:47:49.240 --> 1:47:51.240 a daily basis. Next week, I'm gonna talk about how 1:47:51.240 --> 1:47:53.960 AI could affect your job. Thanks so much for listening. 1:47:54.000 --> 1:47:55.880 There are so many ways you can spend your time. 1:47:56.000 --> 1:47:58.680 I do appreciate you spending it right here with me. 1:47:59.240 --> 1:48:01.639 Thanks everyone to make this show possible. I'm rich tomorrow. 1:48:01.880 --> 1:48:02.559 Talk to you soon.