Speaker 1: How a cyber security training company hired a fake employee.
Speaker 1: Apple Maps comes to the web ten years after launching
Speaker 1: on the iPhone. The FCC wants to know how fast
Speaker 1: your Internet is? Plus your tech questions answered.
Speaker 2: What's going on?
Speaker 1: I'm rich Damiro and this is rich on Tech. This
Speaker 1: is the show where I talk about the tech stuff
Speaker 1: I think you should know about, and it's the place
Speaker 1: where I answer your questions about technology. I believe the
Speaker 1: tech should be interesting, useful and fun. Let's open up
Speaker 1: those phone lines at triple eight rich one oh one,
Speaker 1: That is eight eight eight seven four to two four
Speaker 1: one zero one. Give me a call if you have
Speaker 1: a question about technology. Email is also open. Just go
Speaker 1: to rich on tech dot tv and hit contact again
Speaker 1: the phone number eight eight eight seven four to two
Speaker 1: four one zero one, the website rich on tech dot tv,
Speaker 1: hit contact Guests. This week we've got Steve Churchin, cybersecurity
Speaker 1: expert with zipro dot com. He's going to talk about
Speaker 1: some of the lessons learned from that CrowdStrike incident. Now
Speaker 1: that things have had a little chance to settle down.
Speaker 1: Ne'rov Gandhia, founder of House of Tech, will give his
Speaker 1: impressions about Samsung's latest devices, including their foldables, their watches,
Speaker 1: and their ring and friend of the show, Jefferson Graham
Speaker 1: of Photo Walks TV, is going to discuss the latest
Speaker 1: third party apps for upgrading your smartphone photo and video capture.
Speaker 1: Looking forward to that, well, it is the start of
Speaker 1: the Olympics. I was recently in Paris, and every time
Speaker 1: I go on an overseas trip, I learn a thing
Speaker 1: or two. So I thought i'd share some of the
Speaker 1: ways that I prepared my phone for the overseas trip,
Speaker 1: because I get a lot of questions about this. There
Speaker 1: is a lot of confusion about how cell phones and
Speaker 1: smartphones and all of these things work in other countries,
Speaker 1: and I think I have some answers for you. So
Speaker 1: I'm going to give you my thoughts on all of
Speaker 1: this stuff, what works, what doesn't, what you should be downloading,
Speaker 1: and how you should prep your phone before you leave
Speaker 1: your house so you can stay connected and avoid those
Speaker 1: roaming charges. So Number one, download a flight alert app.
Speaker 1: Now you've heard me talk about this one before. It's
Speaker 1: called Flighty. If you're on the iPhone, that is the
Speaker 1: absolute best app. FLI ghty Flighty. Now that app is
Speaker 1: incredible it will give you up to the minute alerts
Speaker 1: on anything with your flight. It is not only a
Speaker 1: great source of information, it is so beautifully designed you
Speaker 1: will just want to sit there and play around with
Speaker 1: the app because it's just so beautiful, really really well done.
Speaker 1: Now it is a sort of a freemium model, so
Speaker 1: you can get you know, I think your first flight
Speaker 1: is free to track, and you can always track your flights.
Speaker 1: It just depends if you pay what type of updates
Speaker 1: you can get, like how much information you can get
Speaker 1: beyond just the basics. Now, if you're on Android, Flighty
Speaker 1: is not there unfortunately, but there is an app that
Speaker 1: I tested called App in the Air. App in the Air.
Speaker 1: It's very similar to Flighty. It's not as beautiful, the
Speaker 1: alerts aren't as up to minute, but they it's really
Speaker 1: good and I use this on my flight to Paris
Speaker 1: there and back and it was great. So Flighty for iOS,
Speaker 1: App in the Air for Android, and I always send
Speaker 1: you know, someone back home my information, you know, my
Speaker 1: flight information, just so they have it for a point
Speaker 1: of reference. That's what a good idea, and it's just
Speaker 1: good to have one of these apps to get all
Speaker 1: the updates so on your phone set up a widget
Speaker 1: to show the time back home. So very simple. At
Speaker 1: a clock widget to your phone's home screen so you
Speaker 1: can easily keep track of the time difference. That is
Speaker 1: a big deal for me because I don't know why.
Speaker 1: You know, I'm from New Jersey, I live in California.
Speaker 1: For some reason, all of these years later, I still
Speaker 1: cannot figure out the time zone situation. And it's it's
Speaker 1: not okay, I get it. If it's twelve o'clock here,
Speaker 1: I know it's three o'clock back East. But it's when
Speaker 1: those those other times, like eight am, nine am, well,
Speaker 1: it's really only eleven am. All right, it's fine, it's
Speaker 1: just eleven am. When someone says eleven am, I'm like, wait,
Speaker 1: is it two pm? Is it one pm? But my
Speaker 1: point is when you're overseas, it can get very confusing.
Speaker 1: Just out of widget that shows your time back home,
Speaker 1: your time in your current place.
Speaker 2: All good.
Speaker 1: Now, when it comes to streaming content, most of the
Speaker 1: streaming services these days let you download stuff to watch offline.
Speaker 1: I'm kind of strange. I do not watch the entertainment
Speaker 1: on the plane on the seatback.
Speaker 2: I just never do.
Speaker 1: It's kind of a rule of mine, and I've gone
Speaker 1: too long without watching, so now I can't start. Even
Speaker 1: though those systems have gotten a lot better. But I
Speaker 1: don't like how the movies are all, you know, I
Speaker 1: don't know what the quality is in the selection, So
Speaker 1: I like that my own stuff. So download stuff to
Speaker 1: watch offline. Netflix allows you to do this. YouTube allows
Speaker 1: you to do this.
Speaker 2: Some of them you have to be a paying member.
Speaker 1: Some of them, you know, you have to have a
Speaker 1: premium membership like it depends, so just check with your provider.
Speaker 1: So some of them will not let you offload or
Speaker 1: offline watch stuff if you have like the Basic plan
Speaker 1: or the ad supported plan. But this is getting better
Speaker 1: and better, so definitely download stuff to your phone. And
Speaker 1: then there's also something called smart downloads, so you can
Speaker 1: have the app automatically download a bunch of content to
Speaker 1: your phone without you even choosing what to watch, so
Speaker 1: you always have something to watch, even if your phone
Speaker 1: is an airplane mode. Currency converter, so you can ask
Speaker 1: things like Google or Siri to convert your currency. But
Speaker 1: I like an app called XE that is XE and
Speaker 1: it's just a simple way to convert the currency. Sometimes
Speaker 1: it's easy, you know, if you're in Europe, you know,
Speaker 1: with the Euros it's kind of almost one to one,
Speaker 1: but not really, but depends on the country you're going to.
Speaker 1: But this makes it a lot easier, and again you
Speaker 1: can add a widget to your homescreen to make that easier.
Speaker 1: When it comes to maps, again, offline maps are your friend.
Speaker 1: So the whole thing is when you're overseas, you're probably
Speaker 1: not going to be using as much data as you
Speaker 1: would here in the States because that data is going
Speaker 1: to be put out a premium, or it's a little
Speaker 1: bit slower, or you're looking for Wi Fi hotspots. You're
Speaker 1: avoiding data usehol together through cellular so you want to
Speaker 1: download as much as possible. And both Apple Maps and
Speaker 1: Google Maps support what's called offline maps. So when you
Speaker 1: search for the city that you're going to on Google Maps,
Speaker 1: you can tap offline. On Apple Maps, you can tap
Speaker 1: offline and it will download those maps to your phone
Speaker 1: so that you can navigate and search for things like
Speaker 1: streets even if you don't have a cellular connection. So
Speaker 1: again Apple Maps, Google Maps download the offline maps. On
Speaker 1: Google Maps, there's a little hack, so if you search
Speaker 1: for the city, let's say you're going to Paris, search
Speaker 1: for Paris, France. Put that in there, and then at
Speaker 1: the top type in okay maps. I don't know why
Speaker 1: it's okay maps. There's probably some you know, coding thing
Speaker 1: or you know, a techie thing to deal with that
Speaker 1: inside joke, but that will bring you immediately to the
Speaker 1: to the offline maps feature to download that. Now, this
Speaker 1: is the biggest question I get roaming and Wi Fi calling.
Speaker 1: So here's my advice when it comes to roaming. Number one,
Speaker 1: call your cellular provider. So call them. That's your first
Speaker 1: thing to do. Whoever your cellular provider is, call them
Speaker 1: and say, hey, what's the deal. I'm going to this country.
Speaker 1: What are my roaming options? Do I have roaming included?
Speaker 1: Do I have a certain amount of days that are free?
Speaker 1: Sometimes if you're on a premium plan, you might get
Speaker 1: like a day or two or three included and not
Speaker 1: pay that ten dollars a month. Some are sorry, ten
Speaker 1: dollars a day. Sometimes your provider might just charge you
Speaker 1: ten dollars a day to use your phone as you
Speaker 1: typically would.
Speaker 2: But it all depends on your plan.
Speaker 1: So call your provider see how many roaming days you have,
Speaker 1: or if you have some banked and use those. Now,
Speaker 1: if you don't want to roam, you don't want to
Speaker 1: pay anything, you can turn off roaming on your phone
Speaker 1: to avoid those charges, or you can just turn off
Speaker 1: your cellular altogether. But before you leave the country, definitely
Speaker 1: set up Wi Fi calling and texting. This way, you
Speaker 1: can use Wi Fi hotspots to keep in touch. Now, again,
Speaker 1: every cellular provider is a little bit different, but in general,
Speaker 1: whatever's included in your plan here will be included there.
Speaker 1: So let's say you can call anywhere in the US unlimited.
Speaker 1: When you get to Paris, you'd be able to call
Speaker 1: on Wi Fi calling anywhere back to the US unlimited,
Speaker 1: but they would still charge you for calls that are
Speaker 1: made to Paris phone numbers. Right, but most people are
Speaker 1: calling back home, so that should probably work. But again check.
Speaker 1: First thing to do just google roaming with your provider
Speaker 1: name Wi Fi calling and see what their deal is.
Speaker 1: And then of course you can get an eSIM. That's
Speaker 1: the easiest way to just bypass the roaming situation altogether.
Speaker 1: You can buy an eSIM right from an app. There
Speaker 1: are many apps that offer eSIMs. My favorite is Aralow.
Speaker 1: I've used it many times. It works great, but there
Speaker 1: are plenty of other apps out there that do work well,
Speaker 1: and the eSIM is a really easy way to do it,
Speaker 1: and you could do it right from your phone, and
Speaker 1: most of the major smartphones these days support the eSIM.
Speaker 1: If you have an older phone with maybe just a
Speaker 1: physical simcard slot, you may have to get a simcard
Speaker 1: mail to you, or when you get to the airport
Speaker 1: at that place, you can just buy a simcard there.
Speaker 2: Now.
Speaker 1: When it comes to translating, Google Translate, Apple Translate, they
Speaker 1: are both your friends. Apple Translate is pre installed on
Speaker 1: your iPhone. Google Translate works on both iOS and Android,
Speaker 1: so download that and again download the language pack for
Speaker 1: the country that you're visiting so you can get translations
Speaker 1: without an Internet connection. Again see the theme here you
Speaker 1: want to download stuff in advance. A couple other things
Speaker 1: let's see here. Google Lens is a great feature if
Speaker 1: you're trying to identify monuments and translations, so make sure
Speaker 1: you're familiar with how Google Lens works on your phone.
Speaker 1: AI is really helpful these days, so you can use
Speaker 1: AI assistance like Chat, GBT, Claude, copilot Guide, Geek, and
Speaker 1: also mind trip dot AI to give you access to
Speaker 1: travel recommendations and even itineraries. But again, double check anything
Speaker 1: that AI is serving you up because it's not always factual.
Speaker 1: It could be hallucinating some answers, so just be careful
Speaker 1: about that. Tap to pay very very important to set
Speaker 1: up tap to pay before you leave, because just like
Speaker 1: here in the US, I mean, cash is still important,
Speaker 1: but it is getting less important around the world. And
Speaker 1: so yes, I'm sure there's some countries where cash is
Speaker 1: more widely accepted than the tap to pay, but in general,
Speaker 1: in my experience, in the main populated areas of the
Speaker 1: world world, tap to pay is very popular. And so
Speaker 1: make sure you set up a mobile payment card on
Speaker 1: your phone in advance so that you can use tap
Speaker 1: to pay anywhere you are, and be sure that card
Speaker 1: does not have any foreign transaction fees. Just because you
Speaker 1: have a credit card or a debit card doesn't mean
Speaker 1: they don't charge you one percent. So for instance, my
Speaker 1: debit card actually charges me one percent on top of
Speaker 1: every transaction, which kind of adds up, and so that's
Speaker 1: not a card that I prefer to use when I
Speaker 1: am traveling internationally. So definitely set up tap to pay.
Speaker 1: You can do a lot with that. You can get
Speaker 1: very far. In fact, I don't even exchange money anymore
Speaker 1: at the cash exchange because my deal is I'll usually
Speaker 1: go get cash at a local ATM so I get
Speaker 1: the best exchange rate and I have some cash there
Speaker 1: if I need it. My last trip, I did not
Speaker 1: get any cash out whatsoever in the foreign country, and
Speaker 1: I was still able to get around. So those are
Speaker 1: some of my solutions for getting around. You can go
Speaker 1: to the website rich on Tech dot tv for more
Speaker 1: information about those coming up. The new AI selfie maker
Speaker 1: you have to try. It's free and your calls eighty
Speaker 1: eight rich one O one eight eight eight seven four
Speaker 1: to two four one zero one. You are listening to
Speaker 1: rich on Tech. Welcome back to rich on Tech. Rich
Speaker 1: Demiro here hanging out with you, talking technology at eighty
Speaker 1: eight rich one O one eight eight eight seven four
Speaker 1: to two four one zero one. Pete Yorn turn in
Speaker 1: fifty today, So happy birthday, Pete Yorn.
Speaker 3: Uh.
Speaker 1: My wife said, how many times are you gonna sing
Speaker 1: that song today? And I said a lot. I just
Speaker 1: kept singing that song all morning long. And I'm looking
Speaker 1: up Pete on Twitter right now or I guess X
Speaker 1: and he's from New Jersey. I knew I liked him
Speaker 1: for a reason. There you go, so fellow Jersey. In
Speaker 1: eighty eight Rich one O one eight eight eight seven
Speaker 1: four to two four one zero one. Uh, Frank and
Speaker 1: Sue from Bradbury, California write in, Hey, Rich, where does
Speaker 1: the temperature on the Apple Watch come from? Cooper Tino?
Speaker 1: That is a great question. Funny you ask that because
Speaker 1: my wife, my kid, and me.
Speaker 2: Were all in the car yesterday.
Speaker 1: We're all wearing Apple Watches, and my wife comments how
Speaker 1: hot it is outside, and she says, you know, whatever,
Speaker 1: the temperature was in her watch. And my kid in
Speaker 1: the backseat goes, well, mine says this, and I said, well,
Speaker 1: mine says this. They were all off by a degree.
Speaker 1: We're all in the same exact car, same Apple watch.
Speaker 1: I don't know where the temperature is coming from. So
Speaker 1: that's a great question.
Speaker 2: I do know.
Speaker 1: Apple bought a company called Dark Sky, which they now
Speaker 1: incorporate their weather magic into their weather and it's gotten
Speaker 1: a lot better. But that was kind of a messy, messy.
Speaker 1: Uh oh gosh, that was a messy purchase. Let me
Speaker 1: just make sure was it called dark Sky Apple? Yeah,
Speaker 1: dark Sky. Let's go to Mario in Riverside, California. Mario,
Speaker 1: you're on with rich.
Speaker 2: Are you there? Okay?
Speaker 1: I see, let's see. Okay, I hit the wrong button. Mario,
Speaker 1: you there? Nope, there you are? Okay, Now I locked
Speaker 1: you there?
Speaker 4: You go?
Speaker 2: Okay? Now can you hear me?
Speaker 4: Yes?
Speaker 2: Well we're off.
Speaker 1: Great start here. I'm glad I know how to push buttons.
Speaker 2: They didn't.
Speaker 1: They never told me I had to know how to
Speaker 1: push buttons for the show. What can I help you with?
Speaker 3: Okay? So I have an iPhone Max fIF team and
Speaker 3: I took my daughter on her fifteenth birthday when to
Speaker 3: go see a concert. The question is how do I
Speaker 3: get that video? I tried to transfer it on too
Speaker 3: like a memory stick, and when they were going to
Speaker 3: try to play it, it's telling me it's not there's
Speaker 3: not the right format, or it's just not compatible like
Speaker 3: with the windowed media player.
Speaker 2: Yeah.
Speaker 1: Well, welcome to the world of Apple. They are so
Speaker 1: fun with stuff like this. So they did make a change.
Speaker 1: I think it was a couple of years ago at
Speaker 1: this point where they started putting their photos. You know,
Speaker 1: it used to be the standard was a JPEG and
Speaker 1: videos were in uh, I guess I know some sort
Speaker 1: of move, but now they are changing that, and they're
Speaker 1: doing it for a reason because the new file formats
Speaker 1: are much more efficient, so they take up less space.
Speaker 1: But they pretty much play on Apple products very easily
Speaker 1: because Apple updated all their stuff, But all the other
Speaker 1: products out there may not play them. So the thing
Speaker 1: you can do is go into your settings on your iPhone.
Speaker 1: You go into settings and then camera and then there's
Speaker 1: something called formats and you'll notice right at the top
Speaker 1: it says high efficiency and then most compatible. So if
Speaker 1: you probably by default have high efficiency checked, and that
Speaker 1: is going to make those videos in a format that
Speaker 1: not every computer likes. So if you want to make
Speaker 1: them more compatible with everything, just switch that to most compatible. Now,
Speaker 1: that does not help you for the video you already
Speaker 1: have of your daughter, So there are many programs that
Speaker 1: can transform those videos. But I would just recommend downloading
Speaker 1: a very helpful app called VLS see VLC Media Player,
Speaker 1: and that will pretty much play any format you can
Speaker 1: throw at it. It's a very handy program to have
Speaker 1: on your computer, So just download that on your Windows computer,
Speaker 1: Mac computer, you're Android. I don't know if they have
Speaker 1: one for iPhone, but that will I do it for iOS,
Speaker 1: so that will play pretty much any format you throw
Speaker 1: at it.
Speaker 2: So those are the things to do.
Speaker 1: But in the future, the videos you take from here
Speaker 1: on out will will be in the most compatible format,
Speaker 1: which means every computer will be able to play them.
Speaker 1: So hope that helps. That is a tricky situation. Whenever
Speaker 1: I set up a new iPhone, it always wants to
Speaker 1: take pictures in this HIC format, which I end up
Speaker 1: having to It just doesn't work sometimes, like some programs
Speaker 1: just don't like that, and so I'll have to go
Speaker 1: in and convert those. Luckily, on the on the Mac computers,
Speaker 1: at least you can write click them and it will
Speaker 1: say to there's like a quick action where it says
Speaker 1: convert image and so so I can convert that image
Speaker 1: into a JPEG. But that's my preference because it's just
Speaker 1: JPEG is JA and I get it. It's not as
Speaker 1: efficient as the new format, but it's just so much
Speaker 1: more widely accepted. So great question, Mario, Thanks for calling
Speaker 1: in today. Eight eight eight rich one oh one eight
Speaker 1: eight eight seven four to two four one zero one.
Speaker 1: Coming up, we're gonna talk about cleaning up from this
Speaker 1: CrowdStrike incident. We've got our cybersecurity expert Steve Churchin, standing
Speaker 1: by and.
Speaker 2: Ready to chat. We'll be right back.
Speaker 1: Welcome back to rich on Tech. Rich DeMuro here hanging
Speaker 1: out with you talking technology at Triple eight Rich one
Speaker 1: O one. That's eight eight eight seven four to two
Speaker 1: four one zero one. Don't be shy, give me a call.
Speaker 1: We'll get you in the queue. We'll get you on
Speaker 1: the air. If you have a question about technology, we
Speaker 1: will be there for you the website for the show
Speaker 1: rich on Tech dot TV. We'll get back to the
Speaker 1: phone lines in just a moment. But you know, we're
Speaker 1: still kind of feeling the heat from this whole CrowdStrike
Speaker 1: incident that melted down half the Windows world last week,
Speaker 1: and we've learned some lessons I think, and here to
Speaker 1: talk about that. Steve Churchin, CISO of Zypro, a Semi
Speaker 1: Valley based cybersecurity solutions company. Steve, welcome to the show, Rich,
Speaker 1: Good morning, thanks for joining me. So let's talk about
Speaker 1: this incident. What's your main takeaway I guess from what
Speaker 1: happened last week with this Windows update that went bad.
Speaker 1: It wasn't really Windows fault though, well.
Speaker 5: It was, And if you've ever wondered what a cyber
Speaker 5: attack on our global infrastructure would look like. Just take
Speaker 5: a look at this cyber arc cyber sorry CrowdStrike incident.
Speaker 5: Reports say about eight and a half million Windows machines
Speaker 5: were affected. Well, this represents less than one percent of
Speaker 5: all devices running Windows. Unfortunately, these systems were some of
Speaker 5: the in the most mission critical sectors of our global
Speaker 5: economy in daily life. That's why the impact was so
Speaker 5: large across so many varying sectors and businesses, and even
Speaker 5: the consumer of the public felt it felt it the most.
Speaker 2: Yeah, especially if you're on like Delta Airlines.
Speaker 1: I know a lot of a lot of people had
Speaker 1: issues with that, but but it took down so many systems.
Speaker 1: So that's what's what's concerning to me is that this
Speaker 1: was a company that was paid to protect these computers.
Speaker 2: People make mistakes. Humans make mistakes.
Speaker 1: Obviously they're going to look into their you know, their
Speaker 1: testing situation with their software updates before they go out.
Speaker 1: But can this happen again?
Speaker 5: Absolutely could happen again. And just think about your reliance
Speaker 5: on not just Microsoft and Windows, but your Apple iPhone,
Speaker 5: your Android devices, anything where there's a large segment of
Speaker 5: the population concentrated on a single technology or single provider,
Speaker 5: this can happen again.
Speaker 1: So how do you prevent What do you do? Do
Speaker 1: you diversify what you're using or what.
Speaker 5: Diversify is an easy answer, but that's easier said than done.
Speaker 5: If we look at the Windows market, for example, seventy
Speaker 5: five percent of every workstation out there is running a
Speaker 5: Microsoft Windows operating system. You look at the mobile phone market,
Speaker 5: seventy percent of all devices worldwide are running Android. And
Speaker 5: I don't know if you've gone through this before, but
Speaker 5: just trying to convince a Windows user, a lifelong Windows user,
Speaker 5: to use something different like a Mac can be a
Speaker 5: monumental feat. So we can say we need a diversifier technology,
Speaker 5: but I don't know how practical that really would be.
Speaker 1: Now, the interesting thing about this incident is that we
Speaker 1: didn't hear anything about data being lost or our data
Speaker 1: being shared or you know, leaked online or whatever because
Speaker 1: it wasn't a real cyber attack. So could that happen
Speaker 1: in the future, Like, what could there be an instant
Speaker 1: where something like this happens and our data is at risk?
Speaker 5: Absolutely? Looking at a company like CrowdStrike, they service over
Speaker 5: twenty four thousand enterprise customers. So if this were a
Speaker 5: cyber attack and somebody did get in there, the possibility
Speaker 5: that there's absolute possibility where they can excultrade data put
Speaker 5: customer information at risk. We saw it a couple of
Speaker 5: weeks ago with AT and T, the AT and T breach,
Speaker 5: where they said nearly all of their customer records have
Speaker 5: been compromised. So once they get in there, it's it's
Speaker 5: for free for all. If they've got access to the data,
Speaker 5: I can guarantee you they're going to take that data
Speaker 5: and try and monetize it the best they can. Putting
Speaker 5: all of us at risk.
Speaker 2: That is wild.
Speaker 1: What about Okay, so the home user, you know you
Speaker 1: talk about this layered approach to cybersecurity.
Speaker 2: What does that mean exactly?
Speaker 5: So doing the things that best practices dictates we do,
Speaker 5: for example, having antivirus, make sure your systems are all
Speaker 5: protected using a proper anti virus program.
Speaker 1: Before Before before we get to that, I want to
Speaker 1: I'm curious about your thought because I always ask the
Speaker 1: cybersecurity experts about this. Windows has that defender built in.
Speaker 1: Do you think people need something above and beyond that?
Speaker 5: I don't think so. For most users, Windows Defender Defender
Speaker 5: will be more than enough. I personally like Windows Defender,
Speaker 5: and I've actually removed all my anti virus from all
Speaker 5: my personal systems in relying on Windows Defender.
Speaker 2: Okay, okay, okay, so keep going. I like to hear that.
Speaker 5: So Windows Defender does a great Job's god, it's come
Speaker 5: a long way in the last few years to catch
Speaker 5: up with the rest of those antivirus markets. So it's
Speaker 5: got all of the features you would expect from a
Speaker 5: paid antivirus subscription. Before Windows Defender, I was actually using Kisperski,
Speaker 5: and I just got a notice from the company I
Speaker 5: was Kesperski from saying I can no longer renew Kispersky.
Speaker 2: Yeah it was banned.
Speaker 1: Yeah, it's joining the likes of TikTok and Russia and
Speaker 1: China and all this other stuff. We'll get to China's
Speaker 1: whole deal with this in a moment, but a continue
Speaker 1: your layered approach you were mentioning.
Speaker 5: So making sure you've got antivirus turned on and using
Speaker 5: it and not those free antiviruses. There's a big difference
Speaker 5: between free anti virus and a paint subscription or Windows Defender.
Speaker 5: So if you're going to use antivirus invest in a
Speaker 5: good one. Windows Defender is a good one. It comes
Speaker 5: with for free with the operating system. But there's others
Speaker 5: out there. There's also these misconceptions that it's going to
Speaker 5: slow down my computer, et cetera, it's going to provide
Speaker 5: more benefit than it is going to provide all of
Speaker 5: these other issues that people are worried about. I'm saying
Speaker 5: this tongue in cheek, but Windows updates. Making sure all
Speaker 5: of your updates are applied as quickly as possible. Now, unfortunately,
Speaker 5: the crowd strike incident was because of an update they
Speaker 5: had pushed out, which goes counter to what the advocacy
Speaker 5: is to install those updates. But still you've got to
Speaker 5: install those updates. The vendors are putting out those updates
Speaker 5: because they're detecting bugs and vulnerabilities in their software, which
Speaker 5: does updates help to patch, So install those updates. Make
Speaker 5: sure your antivirus is updated current, turned on not disabled.
Speaker 5: Make sure you're using a firewall. Windows has built in firewalls,
Speaker 5: make sure those are turned on. Those will help stop threats.
Speaker 5: Make sure using two factor authentication for everything. Two factor
Speaker 5: authentication is where you log in with a username and
Speaker 5: password and before you're granted access to a service or
Speaker 5: an app or something that you either get a text
Speaker 5: message or a prompt or some other way to verify
Speaker 5: that you are who you say you are.
Speaker 2: Yeah, that's very important.
Speaker 1: Most of the people that email me about getting hacked
Speaker 1: on Facebook or Instagram a first question I ask I say, hey,
Speaker 1: did you have two factor and they say no, And
Speaker 1: so that's really how they get in. It's just you
Speaker 1: give up that password and it's game over quickly. Before
Speaker 1: we go, I wanted to talk about the La Courts
Speaker 1: in Los Angeles. The courts had a I guess like
Speaker 1: some sort of ransomware attack at the same time as
Speaker 1: this CrowdStrike. So how are these major organizations and companies
Speaker 1: falling victim to stuff like this?
Speaker 5: Most of the time, majority of the time, it's through
Speaker 5: a phishing email. You'll get an email with a malicious
Speaker 5: link or an attachment as part of it. And if
Speaker 5: you especially if you send this target non technical staff
Speaker 5: like administrators or finance people hr, which are the likely
Speaker 5: targets for these types of emails, it's very easy to
Speaker 5: pull somebody into clicking a link which installs a malicious
Speaker 5: program on your system, and that allows the attackers to
Speaker 5: get their foot in the door into the network. It's
Speaker 5: it's crazy, and these emails are getting more and more sophisticated.
Speaker 1: Yeah, my mom sent me one today and as she said, Hey,
Speaker 1: is this real or not? And I thought it was
Speaker 1: fake and it actually turned out to be real. It
Speaker 1: was like a notification from her bank about a charge
Speaker 1: that they thought was fraudulent. So, Steve, you you work
Speaker 1: with this stuff every day. You help protect companies, you know,
Speaker 1: from all this stuff. Do you just sit there and
Speaker 1: like do you see stuff that's new on a daily
Speaker 1: basis and say I can't believe this, Like these people
Speaker 1: are really just out to get everyone.
Speaker 5: I wish I could say I'm seeing new threats, and
Speaker 5: there are new threats not to say, but the old
Speaker 5: ones that have been around for a decade now are
Speaker 5: still working because we make it too easy for them.
Speaker 5: For example, what I just said about sending an email
Speaker 5: with a link in it, people are still falling for it.
Speaker 5: That's why it's such a lucrative method to compromise and
Speaker 5: introduce ransomware into it into a system. So we've got
Speaker 5: to be we've got to raise our own vigilance. So
Speaker 5: we've got to be more hyper aware of what's going on,
Speaker 5: what the reality of the world is today, and making
Speaker 5: sure that we're not trusting everything that gets sent to
Speaker 5: us that we're mis not trusting more than we are trusting,
Speaker 5: because they're praying on our naivety. They're praying on us
Speaker 5: being quick to react, They're praying on all kinds of
Speaker 5: human behavior that allows them to get in.
Speaker 1: All right, I think we're going to leave it there.
Speaker 1: Steve church In from Zypro dot com x y pro
Speaker 1: dot com cybersecurity solutions company. Steve always great to talk
Speaker 1: to you. I know I've interviewed you for KTLA. Just
Speaker 1: a wealth of information and I really do appreciate you
Speaker 1: joining me today.
Speaker 4: Thank you, Rich.
Speaker 2: Happy to do it all right.
Speaker 1: Coming up, we're going to take more of your calls
Speaker 1: at eight eight eight rich one on one plus I'll
Speaker 1: tell you the new feature from Meta that you have
Speaker 1: to try. I wasted a lot of my time yesterday
Speaker 1: doing this and you will too. You are listening to
Speaker 1: rich on tech. Welcome back to rich on Tech. Rich
Speaker 1: Demiro here talking technology with you at triple eight rich
Speaker 1: one O one eight eight eight seven four to two
Speaker 1: four one zero one. The website for the show is
Speaker 1: Rich on tech dot TV. There you can get more
Speaker 1: information about what I talk about. If you go to
Speaker 1: the top. There's a little light bulb, so if you
Speaker 1: tap that, it will give you links to anything I
Speaker 1: mentioned on the show in real time. There's also contact.
Speaker 1: You can hit that if you want to send me
Speaker 1: an email. I will read some of those throughout the shows.
Speaker 1: Let's go to Diane in Pineland, Texas. I think I
Speaker 1: figured this out. I got to hit this twice today
Speaker 1: for some reason. Diane, you're on with Rich. That's my
Speaker 1: mom's name.
Speaker 2: Hey, Rich, mom has a good name. I agree.
Speaker 6: I have an iPhone thirteen promat okay, and it wants
Speaker 6: and picks to non iPhones even when I turn off
Speaker 6: the on message.
Speaker 2: Oh that's interesting at all at all. Okay.
Speaker 6: I have a brother and a friend both don't have iPhones,
Speaker 6: and I've confused rooster to keep scrolling.
Speaker 1: So sorry, Oh I don't hear the confused rooster. But
Speaker 1: I love that name. I love It's like it's such
Speaker 1: a character name. Confused Rooster. Hey, that's just confused rooster.
Speaker 2: Okay.
Speaker 1: So number one, what I would do is it sounds
Speaker 1: like there is some sort of misconfiguration with your with
Speaker 1: your network settings. So on the iPhone, there is a
Speaker 1: way to reset those. Have you tried doing this?
Speaker 4: No, I have no wine.
Speaker 1: Okay, So if you go into Settings and then General,
Speaker 1: if you scroll all the way down, it says transfer,
Speaker 1: transfer or reset phone. And it's a little scary because
Speaker 1: it makes it seem like it's gonna mess up everything,
Speaker 1: but it's not. But if you tap that and then
Speaker 1: you'll see something that says reset. And I don't want
Speaker 1: you to do this just yet. I want you to
Speaker 1: do your research before you actually do this, because there
Speaker 1: are some things you have to redo after you change
Speaker 1: your settings. But inside there you'll see an option that
Speaker 1: says reset network settings. And so if you reset those,
Speaker 1: that will bring everything back to sort of factory, which
Speaker 1: means it's gonna make sure that your cellular is connected right,
Speaker 1: it's gonna make sure your messages are setting right, it's
Speaker 1: gonna make sure your Wi Fi is all good, your
Speaker 1: Bluetooth and so what you will have to do if
Speaker 1: you decide to tap reset network settings is you will
Speaker 1: have to reconnect all of your Bluetooth devices and your
Speaker 1: Wi fis. So that just be aware of that now,
Speaker 1: I would probably recommend doing that. But here's the other
Speaker 1: thing you can do. Are you trying to send these
Speaker 1: messages in an existing text thread or are you starting
Speaker 1: a new one? Okay, so on iPhone sometimes it gets
Speaker 1: hung up on sending messages to non iPhone users in
Speaker 1: an existing thread if something ever went wrong, and so
Speaker 1: what I would do is delete that thread. You can
Speaker 1: swipe right to left on any thread inside your messages
Speaker 1: up will pop up a trash can in red. You
Speaker 1: can press delete, and then I would try typing composing
Speaker 1: a new message to this person and sending the photo.
Speaker 1: The other thing, obviously, before you do anything else, is
Speaker 1: just do a reset of your phone. You can actually
Speaker 1: ask Siri to reset your phone or restart your phone
Speaker 1: rather and so obviously restarting your phone can help. But
Speaker 1: those are the methods that I would do to fix
Speaker 1: that problem. Now, if you're looking at just sending pictures
Speaker 1: between iPhone and Android, I've talked about this before, but
Speaker 1: it's all going to get better come September because iPhone
Speaker 1: is finally getting what's called RCS messaging, which means you'll
Speaker 1: be able to send photos and videos to Android phones
Speaker 1: and vice versa. Just the way you send them to
Speaker 1: I Message recipients. So you can send large, large photos,
Speaker 1: large videos, and they will finally look the same that
Speaker 1: they should some other methods. If you're looking for some
Speaker 1: workarounds in the meantime, I always recommend using a third
Speaker 1: party app to send large files and photos and videos,
Speaker 1: something like a Telegram, something like a Facebook Messenger. You
Speaker 1: can even use Instagram Messenger. There are some apps as well,
Speaker 1: So WhatsApp obviously is a great app to send large
Speaker 1: photos and videos between different platforms. But there's also an
Speaker 1: app called local Send. And now I'm just kind of
Speaker 1: bringing this out more broadly for send exchanging photos and
Speaker 1: videos on iPhone and Android. A lot of this will
Speaker 1: be a moot point comes September, but right now it's
Speaker 1: still very valid. But there's a website called local send
Speaker 1: dot org and this is a free, open source, cross
Speaker 1: platform tool that lets you send files to nearby devices.
Speaker 1: And so if you install local send on your laptop
Speaker 1: and on your phone and they're on the same Wi
Speaker 1: Fi network, you'll be able to share those files fast
Speaker 1: and free, and they can be large size, and so
Speaker 1: that's really easy, and that's great. If let's say you've
Speaker 1: got a maccomputer and an iPhone at home and you
Speaker 1: want to exchange files, that's an easy way to do it. Now,
Speaker 1: if you don't want to download any software, there's a
Speaker 1: handy website called snap drop dot net snap drop dot net,
Speaker 1: and all you have to do is go to this
Speaker 1: website on both devices, and as long as you're on
Speaker 1: the same network, you can exchange files between those two
Speaker 1: devices with no software downloads. So it's a really easy
Speaker 1: way to share items across the network without downloading any
Speaker 1: software or really figuring out a lot, because you're just
Speaker 1: going to a website. So those are two really easy
Speaker 1: ways to exchange photos and videos, kind of like air drop,
Speaker 1: but air drop is proprietary between iPhones or between mac
Speaker 1: anything Apple, and so these are systems that work across
Speaker 1: various devices. And by the way, Android has their own
Speaker 1: their own version of air drop. They call it they
Speaker 1: just renamed it. It's now called what's it called now,
Speaker 1: quicksend our quick share, I think it's called and they
Speaker 1: just so that was actually Samsung's property, quick Share, and
Speaker 1: then Android kind of absorbed it and now it works
Speaker 1: across all androids. So the neat thing about quick share
Speaker 1: is that it works across all Android phones. So if
Speaker 1: you have Android to Android, always use quick Share because
Speaker 1: it's so simple and you can share large files nearby.
Speaker 1: If you haven't a Samsung phone, it actually takes it
Speaker 1: up a notch and it gives you a QR code
Speaker 1: that the other person can scan. Now, the only issue
Speaker 1: with all of this is that if you're in an
Speaker 1: area where you only have a cell signal and you're
Speaker 1: trying to share a big file, it does need to
Speaker 1: upload that file over the cell signal. So if it's
Speaker 1: not a very good signal, it's not going to be
Speaker 1: very good. Diane and Pineland, thanks so much for your
Speaker 1: call today. Appreciate that. Okay, I'm gonna waste a little
Speaker 1: bit of your time or you're gonna waste your own
Speaker 1: time once I tell you about this. I already see
Speaker 1: Bobo playing with it. But it's a new feature from
Speaker 1: Meta called imagine Me. So we've seen all these AI
Speaker 1: selfie generators out there, a lot of them required you
Speaker 1: to download an app. This is built in now to Facebook, Instagram, Messenger,
Speaker 1: and WhatsApp, and the way to access it is just
Speaker 1: all you have to do is chat and so imagine
Speaker 1: me as an AI image generator. It's available in beta
Speaker 1: and it makes any picture of you you want, doing
Speaker 1: anything you want in any style. So it's a self
Speaker 1: portrait and it's really really good. So all you have
Speaker 1: to do to access this and it's rolling out, so
Speaker 1: don't yell at me if you don't have access to
Speaker 1: access to it right away. It may say, hey, you
Speaker 1: don't have access just yet. But if you go into
Speaker 1: let's just say Instagram, and you go into your chat
Speaker 1: window and then you tap where it says ask Meta
Speaker 1: AI and then there's a little blue arrow to the
Speaker 1: right and that will take you into Meta AI. This
Speaker 1: is their version of Chat GPT. And then all you
Speaker 1: have to do is type imagine me as anything, so
Speaker 1: you can say astronaut, firefighter, whatever, and that will start
Speaker 1: the process. It will ask you to take three selfies
Speaker 1: and then from there on out you can imagine yourself
Speaker 1: as anything.
Speaker 2: It is so much fun.
Speaker 1: You can go to my Instagram at rich on Tech
Speaker 1: for those instructions. More rich on Tech come in your
Speaker 1: way right after this. Welcome back to rich on Tech.
Speaker 1: Rich tomro here hanging out with you talking technology at
Speaker 1: trap rich one oh one. That's eight eight eight seven
Speaker 1: four to two four to one zero one the website
Speaker 1: for the show rich on tech Dot TV. UH. You
Speaker 1: can also email there just hit contact, or if you
Speaker 1: want links to anything I mentioned, hit the light bulb there.
Speaker 1: I told you about Meta's new Imagine me as feature,
Speaker 1: and uh, we've lost everyone, the entire audience. Everyone is
Speaker 1: now playing with this feature on their phone and it's
Speaker 1: so much fun. I actually think this might be the
Speaker 1: best thing that Meta has ever come out with, because
Speaker 1: it's it's just so well done, and it's not perfect,
Speaker 1: believe me, it's AI selfies, but it's just so fun.
Speaker 1: If you want to see it, go to at rich
Speaker 1: on tech on Instagram. I've got the uh, the instructions
Speaker 1: on how to access it, but be warned, not everyone
Speaker 1: has access just yet. It's still rolling out to everyone,
Speaker 1: and if you do try it, you will waste at
Speaker 1: least a portion of your day. All right, let's go
Speaker 1: to We got an email here from Let's see here,
Speaker 1: Joe writes in I've received a concerning letter from Ticketmaster
Speaker 1: about a data breach through a third party cloud database.
Speaker 2: From April to May.
Speaker 1: They're offering twelve months of free credit monitoring, but I'm
Speaker 1: not sure what to do could I have caused this breach?
Speaker 1: What exactly is a cloud database? Should I take this seriously? Interestingly,
Speaker 1: Ticketmaster claims I have an account with them, which I
Speaker 1: don't recall creating. My credit has been locked with the
Speaker 1: three major credit bureaus for about six years due to
Speaker 1: a past incident with PayPal. What steps should I take
Speaker 1: to protect myself in this situation? You and many other
Speaker 1: people this Ticketmaster data security incident. All the companies when
Speaker 1: they have one of these data breaches, they play it down.
Speaker 1: They just put like this help page on their website
Speaker 1: that with this very like innocuous title like Ticketmaster data
Speaker 1: Security incident, Like, no, we got hacked and you know
Speaker 1: all of your information's now floating around on the way,
Speaker 1: So what happened? This is the actual thing you need
Speaker 1: to know. So a third party cloud database, So that
Speaker 1: means something they had stored with a third party vendor
Speaker 1: that vendor got hacked or breached, and that information has
Speaker 1: been stolen or leaked or taken, and so there's been
Speaker 1: no unauthorized activity after that.
Speaker 2: This is what Ticketmaster's saying. So what was in this database?
Speaker 1: That's what we always want to know, right, The database
Speaker 1: contains limited personal information of some customers who bought tickets
Speaker 1: to events in North America, US, Canada, Mexico, so that
Speaker 1: means they know that you went to Taylor Swift. This
Speaker 1: information includes email, phone number, encrypted credit card information, as
Speaker 1: well as some other personal information provided to us. So
Speaker 1: my thought on this is that I don't think you
Speaker 1: gave Ticketmaster your social security number. I'm not sure if
Speaker 1: they collect dates of birth, but the information that's out
Speaker 1: there is your email address and your phone number, and
Speaker 1: those are probably pretty good pieces of information to have.
Speaker 1: So that means they may target people with some sort
Speaker 1: of phishing email based on your email or phone numbers,
Speaker 1: so you could see a rise in spam or text
Speaker 1: because of that. Now, the encrypted credit card information, I'm
Speaker 1: not really worried about because with credit cards versus your
Speaker 1: actual bank account. Now, if it's your debit card, they
Speaker 1: say credit card, so that could include debit cards. I'm
Speaker 1: not really sure why they use the word credit card,
Speaker 1: but that could also be debit cards. So in that
Speaker 1: case it is troubling because that means you could see
Speaker 1: a charge on your credit card or your debit card
Speaker 1: because of this hack. Now they say they were encrypted,
Speaker 1: which means unless the third party or the hackers, you know,
Speaker 1: somehow unencrypt these and crack that encryption and then decode them.
Speaker 1: They may not have the full credit card information, but
Speaker 1: as far as data breaches go, this one is not
Speaker 1: as bad as a lot of them that we you've seen,
Speaker 1: like the AT and T one had everything. Every piece
Speaker 1: of information that you could have about yourself is in
Speaker 1: the AT and T hack, which is on the dark
Speaker 1: web as we speak. That's your name, that's your phone number,
Speaker 1: that's your data birth that's your your account numbers, and
Speaker 1: also your Social Security number.
Speaker 2: That was not done here.
Speaker 1: So should you take advantage of that free twelve twelvemonth
Speaker 1: identity monitoring service? That's up to you personally. I would
Speaker 1: not in this case because I'm not seeing the level
Speaker 1: of personal information that I'm concerned about. My email address,
Speaker 1: my phone number, it's out there. You can search for
Speaker 1: anyone's out there. It's all on the web. So the
Speaker 1: credit card number, again, if it's credit card, I'm not
Speaker 1: really that's more of a Chase problem, American Express problem.
Speaker 2: They will deal with those fraudulent charges.
Speaker 1: If it's your bank, Bank of America, Chase, you know,
Speaker 1: whatever bank you have, that's more. That's more of an
Speaker 1: issue because those charges will show up on your account
Speaker 1: if there is a farge of fraud in charge, like
Speaker 1: a you know, on your bank account, because debit cards
Speaker 1: take money directly from your accounts. So in that case,
Speaker 1: I would be a little concerned. But there's still not
Speaker 1: much you can do once this information's out there. It's
Speaker 1: out there, So I hope that answers your question a
Speaker 1: little bit, Joe. But as far as some of these
Speaker 1: other breaches, the Ticketmaster one feels ichy and I can't
Speaker 1: believe these companies still every single breach that we're seeing
Speaker 1: a majority of them are through these third party databases.
Speaker 2: And what does that mean.
Speaker 1: Well, all these big companies they use, they rely on
Speaker 1: other companies to help them do their work, and these
Speaker 1: other companies may not be as protected as say Ticketmaster,
Speaker 1: and so that's what happens when all these things go bad.
Speaker 1: Let's go to uh, let's go to Mark in Winetka. Okay,
Speaker 1: there we go, Mark, you're on.
Speaker 7: With R Yes, sir, I wanted to ask you about
Speaker 7: getting free. I'm just a casual user to do some
Speaker 7: editing software for photos and videos and interested in a
Speaker 7: download a downloader for YouTube. But you know, I was
Speaker 7: thinking of listening to all the phone questions you're answering.
Speaker 7: Do you know if there's anything that can replace the
Speaker 7: phone I loved most, which was the Yoda three. It
Speaker 7: had a dual sided screen on its phone. I see
Speaker 7: that there's something like the High Sense that has a
Speaker 7: even has a color e inc. I like it because
Speaker 7: it used very little energy. I go out on a
Speaker 7: long distance writing, so I run an app and if
Speaker 7: I run it on the e ink it hardly uses
Speaker 7: any power whatsoever. I do you have any suggestions there?
Speaker 1: Okay, well let's break down some of your questions. So
Speaker 1: first off, for the e phone, there is a phone
Speaker 1: that a lot of people are it's getting a lot
Speaker 1: of publicity right now or a lot of press. It's
Speaker 1: called the Books Palma Box, Palma p A l M
Speaker 1: A and this is basically the kindle of smartphone. So
Speaker 1: the screen is e inc and I've not gotten this personally,
Speaker 1: I do. I'm actually tempted to get one, but you know,
Speaker 1: it's it's kind of pricey for what it is.
Speaker 2: It is three hundred bucks.
Speaker 1: But like you said, it is an e ink display,
Speaker 1: which means the battery is gonna last, you know, forever
Speaker 1: on this thing. It's basically a mini kindle that runs Android,
Speaker 1: and so you can read on it, but you can
Speaker 1: also run actual Android apps on it. So again that's
Speaker 1: the books Palma Box Palma. That's the only one I know.
Speaker 1: There's been a lot of phones that experimented with these
Speaker 1: e ink displays, like on the backside, they've never come
Speaker 1: to a place where they're you know, super popular, and
Speaker 1: so they've they've never been very prevalent, Like we haven't
Speaker 1: seen a mainstream device with that feature. But this book's
Speaker 1: Palma is probably the most popular at this point. And
Speaker 1: I'll be honest, I want one. I don't know why
Speaker 1: I have a kindle. I've got many smartphones, as Bobo
Speaker 1: can attest to, but I this thing just seems fun, right.
Speaker 1: It's just like it's an e ink reader that also
Speaker 1: runs Android. So that's for that. When it comes to
Speaker 1: video editing, I will tell you my favorite apps and
Speaker 1: you can use them. Number one is free. It is
Speaker 1: called cap cut, and that is probably the number one
Speaker 1: app that every creator out there is using to edit
Speaker 1: video on their mobile phone. So it does come from TikTok.
Speaker 1: So there is a level of like ichiness there, but
Speaker 1: it's got every feature you could ever imagine, and it
Speaker 1: is fantastic. It is what I use a majority of
Speaker 1: the time to edit anything that is on my phone
Speaker 1: or on social media. It's completely free. There are obviously
Speaker 1: paid features inside of that, but you can completely avoid
Speaker 1: those and use that program for free to edit on
Speaker 1: your phone. It works for both iPhone and Android, and
Speaker 1: it's really really good. The other app that I like
Speaker 1: for editing is called Splice. Splic I'll be honest, I
Speaker 1: don't use it as much because cap Cut does pretty
Speaker 1: much everything I need. I think Splice has a much
Speaker 1: more simple and beautiful design. But again it's a freemium
Speaker 1: kind of level app, so you can do a couple
Speaker 1: of things on there for free, but at some point
Speaker 1: you may have to pay for some of the features
Speaker 1: that are on there. There are other apps as well.
Speaker 1: Apple has one called Clips. But if you search the
Speaker 1: app store, if you just you know, even if I
Speaker 1: search for cap cut, I'm sure I'll get like a
Speaker 1: million different video editors. Let's see you got cap cut.
Speaker 1: I mean, there's so many video editors that you can download,
Speaker 1: but I will tell you the one that I like.
Speaker 1: The most is the is the cap cut one and
Speaker 1: the splice there is I'm trying to remember the other
Speaker 1: one that's very popular.
Speaker 2: I can't think of it off the top of my head.
Speaker 1: But the other thing that everyone does and I just
Speaker 1: did this with the video if you look at the video,
Speaker 1: I posted a confessional today about my newfound love of
Speaker 1: the I don't know what they call them. It's like
Speaker 1: the it's like a Stanley cup but it has like
Speaker 1: a straw in it, and I just I never had
Speaker 1: one until today. Yeah, this is the one I'm using.
Speaker 1: Is called hydroflask, but Stanley is the other brand. But uh,
Speaker 1: if you notice everyone's doing that thing where it's like
Speaker 1: they put the captions on the screen. There's many many
Speaker 1: ways you can do it, but the the absolute best
Speaker 1: way is an app called Captions Go Figure and it's
Speaker 1: it's really good. Like I'm not kidding. You know, my
Speaker 1: name is spelled d E m U r O. Nine
Speaker 1: percent of the time if you're doing like a text
Speaker 1: to uh to you know, voice to text, it's gonna
Speaker 1: spell it d I m E r O. This one
Speaker 1: gets it and nails it every time. I don't know
Speaker 1: what kind of uh magic and witchcraft they have, you know,
Speaker 1: based this on, but their AI captions are just incredibly accurate.
Speaker 1: Now again, I paid nine ninety nine for the month.
Speaker 1: I know people that pay ten bucks a month for this.
Speaker 1: You can pay for the year. But between those three, uh, Mark,
Speaker 1: I think you're gonna find what you need to edit
Speaker 1: eight a eight rich one on one eight eight eight
Speaker 1: seven four to two four one zero one. Everything I
Speaker 1: mentioned on the website rich on tech dot TV will
Speaker 1: be back in a jiffy. Welcome back to rich on Tech.
Speaker 1: Rich Demiro here hanging out with you talking technology my
Speaker 1: favorite thing to do.
Speaker 2: No, seriously, I mean, ask anyone. It's kind of you know.
Speaker 1: I don't want to say I'm like a doctor, but
Speaker 1: literally people come up to me, you know how you
Speaker 1: might see a doctor and say, hey, can you check
Speaker 1: this out? This is what people do to me all
Speaker 1: day long at work, play grocery store, no matter what. Hey, Rich,
Speaker 1: can you just take a look at this rule. I'm
Speaker 1: not kidding, I kid you not. I was at a
Speaker 1: rest stop between here in Vegas and guy comes up
Speaker 1: to me, and you know, him and his wife and
Speaker 1: they're like, hey, Rich, and the guy wants to ask
Speaker 1: me a question about something on his phone, and the
Speaker 1: wife literally was like pulling him, say, he doesn't want
Speaker 1: to deal with that right now, he's just trying to
Speaker 1: charge up his car.
Speaker 2: Anyway, it happens. I've done that to you before. It's
Speaker 2: it's fun. Yeah, I don't mind it.
Speaker 8: It's a challenge, but it was easy challenge. It was
Speaker 8: just about a phone. Remember when I was by my
Speaker 8: wife's phone. Yeah, about the sandsung between that and a flip.
Speaker 8: Now I feel bad. I'm not calling you no more.
Speaker 2: Text me, Okay, I'll do that. Text me all right, Let's.
Speaker 1: Go to uh, let's go to Nanette in Glendale, California
Speaker 1: and the that you're on with rich?
Speaker 9: Oh? Yes, how do I remove personal information from Google?
Speaker 9: Because it's unsafe? And my accounts were hacked. My accounts
Speaker 9: and devices were hacked three times that I know of,
Speaker 9: within the year. The worst one was last April and
Speaker 9: including my bank account online was hacked and I put
Speaker 9: ib password was hacked, Gmail password was tacked, credit card
Speaker 9: number was hacked, and my phone was hacked and so.
Speaker 10: To me.
Speaker 9: So I had to put a credit freeze on my
Speaker 9: three on the three credit bureaus, and then I got
Speaker 9: another letter saying that there was a notice of data
Speaker 9: breach that my name, social Security number, date data, birth
Speaker 9: and address were on public online from November twenty twenty
Speaker 9: three to December three, twenty twenty three.
Speaker 1: And so yeah, so I mean yet, so what I'm
Speaker 1: what I'm hearing is that you've got a lot of
Speaker 1: your personal information online and you don't want it there.
Speaker 9: Every time I move, my current address is on.
Speaker 2: Yeah, well we'll go. Here's the thing.
Speaker 9: It's against our privacy, right.
Speaker 2: No, it's not.
Speaker 1: Why not, Well, because they're getting it from databases that
Speaker 1: are public, and anytime you move or buy a house
Speaker 1: or anything that information is public, someone's got it in
Speaker 1: a courthouse somewhere. And what these companies do is they
Speaker 1: go there and they get it and they put it online.
Speaker 1: And it's not Google. They're just indexing the information. So
Speaker 1: Google's actually not putting it there. But with all that said,
Speaker 1: I understand what you're saying. It's it's it's not fun
Speaker 1: to have this stuff on there. It's not fun to
Speaker 1: do a search for yourself and see your home address,
Speaker 1: see your phone number, see your data birth. It's all
Speaker 1: out there though.
Speaker 9: And then yeah, I told the police when I reported
Speaker 9: this to the police, and I'm gonna I reported it
Speaker 9: to Federal Trade Commissions and I'm gonna report it to FBI.
Speaker 9: I told the police because so many people are following me,
Speaker 9: like always talking me and harassing me. They know what
Speaker 9: my bank is and anyone anything related to me. Their
Speaker 9: computers were also hacked, like they followed me everywhere.
Speaker 2: Why do you think this is happening.
Speaker 9: I don't know, because I don't know these people. And
Speaker 9: then they know where my bank is, and then they
Speaker 9: tried also to Fortunately, they also tried to hack into
Speaker 9: my and and I think they were able to sow
Speaker 9: I was Fortunately I was able to call the bank
Speaker 9: and block my account right away. And and the thing
Speaker 9: is also even though if my credit free, there's a
Speaker 9: credit free on credit Euros and every time they every
Speaker 9: time I have to apply for a loan, I have
Speaker 9: to unlock it temporarily and then and then the thing
Speaker 9: is you can't just unlock it without going through certain
Speaker 9: questions to authenticate your identity. And one of them is
Speaker 9: like they would ask like a previous address, and it's
Speaker 9: all there in Google. So all the hacker has to
Speaker 9: do is go to h h uh yeah, old addresses
Speaker 9: are there and my parents, and it's also not saying well,
Speaker 9: I have a suspicion there's a guy who had been
Speaker 9: stalking me before COVID, and so I tried to apply
Speaker 9: for a restraining order in the court. This was just
Speaker 9: a month or two weeks before COVID, and we went
Speaker 9: there several times and we ended up in a court
Speaker 9: agreement because we have our own jobs and we need
Speaker 9: it to be all right.
Speaker 1: Well, listen, I'm running up against a break here, so
Speaker 1: I've got to put you on hold there for a
Speaker 1: second so I can get some good information out there.
Speaker 1: For anyone listening that does want to remove their information
Speaker 1: from Google. There are companies that can get some of
Speaker 1: your information down from these services, like a company like
Speaker 1: delete me in Cogni. Those are two of the main
Speaker 1: ones that can get some of your information off of
Speaker 1: these brokerage databases. The one that's free that you can
Speaker 1: do right now by yourself, very simply, and it's completely free.
Speaker 1: It's called Google Results about You. And so if you
Speaker 1: go there Google that information, sign up for that removal
Speaker 1: request form, you put the information in there. It searches
Speaker 1: for your name, your phone number, your address, whatever you want,
Speaker 1: it will find that information on the web and then
Speaker 1: it will say, hey, we found it on this website.
Speaker 1: Would you like us to take that information off of
Speaker 1: our search results? And you just say yes, and it
Speaker 1: will take that down within twenty four hours. Now, remember
Speaker 1: that's just taking down the search result. That's not taking
Speaker 1: down your information from the source website. If you want
Speaker 1: to do that, you have to go through manually, contact
Speaker 1: those data brokers, or use one of these solutions like
Speaker 1: a delete me that will take you down from those.
Speaker 1: Coming up, we're going to talk about Samsung's new products.
Speaker 1: Rich on Tech dot tv is the website. Welcome back
Speaker 1: to rich on Tech. Rich DeMuro here hanging out with you,
Speaker 1: talking technology. The phone line for the show eight eight
Speaker 1: eight rich one oh one eight eight eight seven four
Speaker 1: to two four one zero one. The website rich on
Speaker 1: tech dot tv everything, and I mentioned I do link
Speaker 1: up on the website, so be sure to go there,
Speaker 1: hit the light bulb icon and that will take you
Speaker 1: to the live show notes. I know I just talked
Speaker 1: about a lot of removing your personal data from those
Speaker 1: websites and data brokers. I've got all that linked up
Speaker 1: there so you can see. Definitely start with that. Google
Speaker 1: one is free. It's called Results about You and it
Speaker 1: can take a lot of your personal information off the web.
Speaker 1: All right, Joining me now, Narav Gandhia, a founder of
Speaker 1: House of Tech, the website Impact dot hot dot tech.
Speaker 4: Rov Welcome, Hi, Rich, Thank you for having me on.
Speaker 1: Thanks for being here. So we're gonna talk about Samsung's
Speaker 1: latest devices. They came out, the whole bunch of them.
Speaker 1: They've got two foldable phones, they've got a new ultra
Speaker 1: watch plus a regular watch. Plus they're smart ring that
Speaker 1: a lot of people are talking about. But first, I
Speaker 1: just wanted you to share your story, your medical story,
Speaker 1: just wild and why you think, you know, people should
Speaker 1: really be interested in this, in this health monitoring because
Speaker 1: of it.
Speaker 2: So tell me what happened.
Speaker 4: Oh yeah, I've always been someone who generally, you know,
Speaker 4: took my health and granted never had anything major. And
Speaker 4: in twenty twenty I had probably one of the biggest
Speaker 4: things you can have a heart attack, literally the a
Speaker 4: few hours in to Black Priding. So just a little
Speaker 4: bit of stress related causes there. And ever since then,
Speaker 4: I've been on a journey to look at how you
Speaker 4: improve your health using technology. I know that people have
Speaker 4: looked at that before, but when I was kind of
Speaker 4: going through well how am I going to recover? I
Speaker 4: realized that technology gives you access to data. It's not
Speaker 4: for everybody, but if you like data and you're the
Speaker 4: type of person who loves to play games or little
Speaker 4: competitions with yourself where you're like, oh, I might have
Speaker 4: slept this way, this was my score. I need to
Speaker 4: get better, and that's the kind of person I am.
Speaker 4: This is the most transformative thing to helping you actually
Speaker 4: get better in a way that you're motivated to do so.
Speaker 1: And this heart attack happened at the young, very young
Speaker 1: age of thirty three, which makes it all that more
Speaker 1: unique and important for the rest of your life.
Speaker 2: Obviously.
Speaker 4: Yeah, I mean I think a lot of people say
Speaker 4: the heart attackles greatest thing that happened to him, and
Speaker 4: I completely concur with that. But I think when it
Speaker 4: happens later in your life versus happening at thirty three,
Speaker 4: when you're at middle not even middle, depending on your
Speaker 4: own trajectory, you it makes you really understand that this
Speaker 4: is this is a chance, this is a chance to rebuild.
Speaker 4: Since the heart attack, I've lost over one hundred pounds
Speaker 4: some of it medical related to some of it just
Speaker 4: because I'm way more active and exercising a lot more,
Speaker 4: not just because of the heart attack, but I'm also diabetic,
Speaker 4: and I have other small ailments that kind of all
Speaker 4: bound together and part of doing part of just being
Speaker 4: able to go well. I actually want to live another
Speaker 4: thirty forty years has been I don't want to wait
Speaker 4: and go to a doctor every two months and get
Speaker 4: a check to then go well in two months time.
Speaker 4: You know there's a delayed gratification there. I want to
Speaker 4: know that when I'm doing better than I and I
Speaker 4: made the decision to do better, whether it's my blood
Speaker 4: sugar and my weight, my pressure and my heart rate,
Speaker 4: my variability, or any of these metrics. I kind of
Speaker 4: want to know that the things I'm doing are having
Speaker 4: actions straight away, not wait for a doctor to tell.
Speaker 1: Me that is that is such a key aspect of
Speaker 1: health in the year twenty twenty four, And I one
Speaker 1: hundred percent agree, because you know, I go to the
Speaker 1: doctor once a year for a physical checkup. You meet
Speaker 1: with the doctor, and I love my guy, but like
Speaker 1: you know, it's quick and you get your results back,
Speaker 1: usually by a voicemail and that's it. And so this technology,
Speaker 1: these health monitoring systems, like what we're going to talk
Speaker 1: about with Samsung and the rings is it's giving you
Speaker 1: a media information and I know, the holy grail with
Speaker 1: you know, diabetics is the blood glucose through you know,
Speaker 1: a non evasive method, right like maybe through a watch,
Speaker 1: which we're not there just yet. Weight Yeah, I know
Speaker 1: a lot of people ready for that. But the heart
Speaker 1: stuff and all this other it does continue to build.
Speaker 1: So let's talk about your impressions of, you know, sort
Speaker 1: of what Samsung did with the ring and the Ultra Watch.
Speaker 2: What do you make of these things?
Speaker 4: Oh? I really like the ring. The ring is super
Speaker 4: interesting because I have I get swollen fingers a lot,
Speaker 4: and one of the best parts of the Galaxy ring
Speaker 4: designed for me is it's concave that bends inwards versus
Speaker 4: a traditional ring is either slightly outwards or flat. When
Speaker 4: it bends inwards, and you've got swollen fingers like I
Speaker 4: do a lot, it doesn't impact them anywhere near as
Speaker 4: much as the Oral ring, which I've been using for
Speaker 4: several years at this point, well since the Genrey came out.
Speaker 4: It's really fascinating that they launched Ring and Watch together
Speaker 4: and they want you to use both. I've been using
Speaker 4: the Galaxy Watch Altra for a couple of weeks and
Speaker 4: it's basically the most premium watch for Android users that
Speaker 4: there's ever kind of ever been. I've done things like
Speaker 4: looked at with things and stuff, but they're not true
Speaker 4: smart watches. This is a true smart watch if you
Speaker 4: can get past the orange band, which I'm not a
Speaker 4: fan of. You know, there's plenty of other band choices out.
Speaker 4: The Ring for me is the super interesting one. Like
Speaker 4: I know a lot of people who are traditionalists. They
Speaker 4: want that analog watch. They don't like these big displays
Speaker 4: on their wrists. But what they really want is still
Speaker 4: some of the heart benefits. That's where hybrid smart watches
Speaker 4: come in. But even they don't compare to any number
Speaker 4: of brands that are like that put style into the
Speaker 4: time piece, and it's really hard to do that in
Speaker 4: a smart watch.
Speaker 11: Here.
Speaker 4: If you're one of those people where you want the
Speaker 4: health benefits, that's what the Ring does. And I there's
Speaker 4: only been a couple of days, but what really comes
Speaker 4: to mind is I like their energy scores. That gives
Speaker 4: you just a it gives you a number to go,
Speaker 4: combining your sleep, your activity, and all of those things
Speaker 4: together to go, this is how recovered and ready you
Speaker 4: are for the day. Well that what I've already found
Speaker 4: is my first couple of days have been in the
Speaker 4: sixties because I'm not sleeping well, well, okay, I need
Speaker 4: to make sure that tomorrow is one percent better. And
Speaker 4: if you just aim for one percent better every single day,
Speaker 4: it only takes one hundred days three and a half
Speaker 4: months to see real progress in your sleep. And with
Speaker 4: the Galaxy Ring, based on the sleep report that I've
Speaker 4: kind of been sharing, they are really really detailed. They're
Speaker 4: super detail. They give you everything from your sleep stages
Speaker 4: to sleep stages. It gives you your resting heart rate,
Speaker 4: your heart rate variability, which is really really important. Higher
Speaker 4: the number, the better there and it gives you this
Speaker 4: super and a key profile of what's happening with your
Speaker 4: body while you're asleep. Unlike other rings, what I really
Speaker 4: like is as well, is it a one of cost.
Speaker 4: There is no subscription right now.
Speaker 2: A charge. They're like a couple bucks a month, right.
Speaker 4: Think about six or seven dollars now. I have Lifetime
Speaker 4: because I was a Gen two user, but that doesn't
Speaker 4: I think, forgive that you're paying three hundred dollars and
Speaker 4: then you're paying six dollars a month. I used to
Speaker 4: be a woop band user and that meant paying three
Speaker 4: hundred dollars a year, and as soon as I stop
Speaker 4: paying for it, I lost access to a hardware and
Speaker 4: your other old data. So Samson can afford to do
Speaker 4: all of this. And I've been a massive fan of
Speaker 4: something Health for a while, specifically sleep. I think it's
Speaker 4: fascinating to sleep because everyone else gives you a lot
Speaker 4: of data. But Samson Health is super key because it
Speaker 4: really makes it simple enough for anyone to understand what
Speaker 4: a metric means, what factors can cause a lower than
Speaker 4: ideal score, and what kind of your goal should be.
Speaker 1: Yeah, and it is all presented in a very straightforward way.
Speaker 1: There's been some talk about, by the way, the battery
Speaker 1: for the ring lasts they say up to seven days.
Speaker 1: I think the battery is a champ on this thing,
Speaker 1: and it's it's been really good for me in my testing. Obviously,
Speaker 1: things can vary depending on how you use it. I
Speaker 1: do feel sometimes sometimes at night, I do feel a
Speaker 1: little stressed out wearing the ring because I feel like
Speaker 1: I'm being graded. So I think for some people that
Speaker 1: may come into effect. Maybe I'm unique in that because
Speaker 1: I do know a lot of people that wear these
Speaker 1: rings and they don't feel that way, but I personally
Speaker 1: do like I'm like, oh gosh, if I if I
Speaker 1: toss and turn, it's going to ruin my score. And
Speaker 1: so sometimes I'll like, I'll take the ring off when
Speaker 1: I sleep because I'm just worried about that. What what uh?
Speaker 1: What's your guidance on this versus? So I think if you.
Speaker 4: I think any losing doing anything, and I when I
Speaker 4: you know, I was fortunate in that I would medically
Speaker 4: forced to get on a treadmill and exercise. But for
Speaker 4: a good couple of months of my four months we
Speaker 4: had I was doing that at home and it became
Speaker 4: challenging and I lost motivation definitely. But you've got to
Speaker 4: be I think, to improve your health in any way,
Speaker 4: in using any metric, you have to be okay with
Speaker 4: the fact that life is a there's peaks and troughs,
Speaker 4: You're never perfect. Don't judge yourself because generally your worst
Speaker 4: enemy when it comes to losing weight or getting healthy
Speaker 4: in any way is your own perception of yourself and
Speaker 4: if you're if you perceive yourself a certain way, you'll
Speaker 4: never be happy with the small winds that you see.
Speaker 4: If you're sleep just went from saying sixty percent and
Speaker 4: your score is sixty and you had a day when
Speaker 4: it's a ninety, that means, you know, just take that
Speaker 4: for a win, because that's what it is, and recognize
Speaker 4: that that is a day when you're like, Okay, I'm
Speaker 4: really going to make the most of this day. Whereas
Speaker 4: if you push too hard when you're having days forties
Speaker 4: and fifties, that's a way of technology telling you your
Speaker 4: body needs to slow down and you need a break
Speaker 4: and you need a rest. When I've taken a nap
Speaker 4: during the day an hour or two, that can really
Speaker 4: help boost your overall energy feeling and help low yah
Speaker 4: right as well.
Speaker 1: Yeah, it's it's things that we sort of know, and
Speaker 1: we know when we're pushing our bodies to the limit,
Speaker 1: and we know when we're tired, and we know when
Speaker 1: we should be you know, nourishing our mind and soul more,
Speaker 1: and sometimes we just ignore that. But these wearables are
Speaker 1: starting to give us the real hard data that tells us, hey, look,
Speaker 1: this is really happening, and you do need to take
Speaker 1: some action here, all right, Narav, Yeah, yeah, absolutely, like
Speaker 1: anything else in life.
Speaker 2: Right, We're gonna leave it there. Thanks so much for
Speaker 2: joining me.
Speaker 1: The website for Narav is Impact dot hot dot tech.
Speaker 1: Hopefully you'll join me on the show again. Really appreciate
Speaker 1: you talking about these Samsung products. Eighty eight rich one
Speaker 1: O one eight eight eight seven four two four one
Speaker 1: zero one more rich on Tech right after.
Speaker 2: This, Welcome back to rich on Tech.
Speaker 1: Rich Demiro here talking technology with you at eight eight
Speaker 1: eight rich one O one eight eight eight seven four
Speaker 1: to two four.
Speaker 2: One zero one. We've still got a lot of well
Speaker 2: one more guest.
Speaker 1: We've got Jefferson Graham talking about smartphone photo and video capture.
Speaker 1: I'm going to tell you about Apple Maps coming too
Speaker 1: the web.
Speaker 2: Oh there's so much.
Speaker 1: Let's get to Elizabeth and Rancho Mirage. Elizabeth, thanks for
Speaker 1: the patience. I know you've been on hold for a while.
Speaker 1: Welcome to the.
Speaker 10: Show, Hi, Rich, Thank you. I'm really excited to connect
Speaker 10: with you. I love speaking with intelligent people because I
Speaker 10: learned things and that's what I want to do today.
Speaker 2: Well, why are you calling me?
Speaker 10: Sure? Listen. I haven't had television for like forty years,
Speaker 10: so my computer's kind of my lifeline. And I don't
Speaker 10: have a cell phone, mostly for economical reasons, so the
Speaker 10: sky is not the limit. But I try to find
Speaker 10: a happy medium and size and weight and all these things.
Speaker 10: I have a couple things for a laptop that are
Speaker 10: deal killers, like I cannot my brain just will not
Speaker 10: adapt to a numeric keypad next to my regular keyboard.
Speaker 10: And everything seems to be touch screen. And yet I
Speaker 10: read things that say touch screens never went over well,
Speaker 10: but that seems to be the wave of the future.
Speaker 10: And I like my uses. I'm disabled. I'll be seventy
Speaker 10: six before the end of the year, but I still
Speaker 10: have a great brain, and so I really I'm very
Speaker 10: active online and I want to be able to do
Speaker 10: the things I want to do with comfort. And I
Speaker 10: do spend some time in bed so that using my
Speaker 10: hands to the left, if you will, with the numeric
Speaker 10: pad there, my brain just will not adjust. I keep
Speaker 10: mistyping and it just makes me crazy. And I looked
Speaker 10: and looked and did some research, went into costco, spend
Speaker 10: a couple of hours, made charts and process of elimination
Speaker 10: for this one, no one, And I originally said, I know.
Speaker 10: Usually the first thing you asked is what's your price point?
Speaker 4: Yep.
Speaker 10: So I was looking between four or five hundred dollars,
Speaker 10: which is still a lot of money for me. However,
Speaker 10: when I started looking at Costco, and I really want
Speaker 10: to buy from Costco because they have the protection and
Speaker 10: the tech support, and Costco is always really great with
Speaker 10: whom to deal. Absolutely, yeah, And so when they have
Speaker 10: one hundred and fifty off, one hundred off, two hundred off,
Speaker 10: it's like I can kind of inch my price point
Speaker 10: up because I'm going to get like four hundred dollars
Speaker 10: worth more of value for maybe spending two hundred more.
Speaker 1: Absolutely, that's the way Costco they always They always give
Speaker 1: you a little extra for the same money you might
Speaker 1: pay at a at a big box store.
Speaker 2: So, right, and how can I help?
Speaker 10: Well, you can probably tell you know, I've done lots
Speaker 10: of research, but search engines on websites are for stone,
Speaker 10: because you know, I don't want to touch screen unless
Speaker 10: you can tell me something about touch screens, of which
Speaker 10: I'm unaware. I like a conventional traditional Now I read
Speaker 10: about mechanical keyboards and It's like, I just can't figure
Speaker 10: that one out quite.
Speaker 1: So are you looking for a Mac or a PC?
Speaker 1: What about a tablet? What about an iPad?
Speaker 10: I have a tablet. It's really kind of small for me.
Speaker 10: You know, it's convenient to sit at the throne and
Speaker 10: watch YouTube.
Speaker 2: But that's about it. I think the best computer for
Speaker 2: you to get would be the MacBook Air.
Speaker 1: I really do, and I can't afford it. Well, okay,
Speaker 1: so there that is tough. There is a MacBook Air
Speaker 1: deal that has been going around and it's gotten Actually
Speaker 1: it was down really really cheap through best Buy for
Speaker 1: a while, but you can get a refurbished one. But really,
Speaker 1: the MacBook Air that you want is one version, which
Speaker 1: is the minimum I would get for that device, and
Speaker 1: I've seen it as cheap as I think six fifty.
Speaker 1: There's actually a renewed one at best Buy it sound clearance.
Speaker 1: It looks like it's just under six hundred bucks. That's
Speaker 1: that's a refurbished model. But I know you want to
Speaker 1: buy at cost, go so if you can't, look if
Speaker 1: you can't afford that, which I totally understand it. But
Speaker 1: the thing is you're going to spend five hundred on
Speaker 1: a Windows computer, and I'm not sure it's going to
Speaker 1: last you the same amount of time as the seven
Speaker 1: hundred you spend on the on the MacBook Air.
Speaker 10: So now I had bumped myself up to six forty nine,
Speaker 10: which was either one hundred and fifty or two hundred
Speaker 10: off at Costco. But then I was finding features that
Speaker 10: interfered with You know, I just have deal breakers and
Speaker 10: one as the numeric keypad.
Speaker 1: And I'd go with the I'd go with the MacBook Air.
Speaker 1: Walmart's got it for six hundred and forty nine dollars
Speaker 1: if you can afford that. I think that that's going
Speaker 1: to last you a couple I think it's going to
Speaker 1: be no fuss. I think it's going to be simple.
Speaker 2: I know it. You know, do you have a computer
Speaker 2: currently or no?
Speaker 10: Yeah, but I have a laptop and the Chromebook and
Speaker 10: they've posted under hash this care for most of this
Speaker 10: year with the fan went out on the laptop.
Speaker 1: And see that's what I'm saying, all these issues and
Speaker 1: I've had MacBooks for years. I'm not kidding when I
Speaker 1: tell you, Elizabeth that I gave my dad. I always
Speaker 1: give someone else in my family my laptop when I'm
Speaker 1: done with it, and my dad is using my laptop.
Speaker 2: I'm telling you.
Speaker 1: Last I checked, I think it was eleven years old,
Speaker 1: so and it's still working just fine. And so you know,
Speaker 1: the software is not supported anymore, which is a problem
Speaker 1: for security. But my point is, I think I think
Speaker 1: this Apple write this down, Apple MacBook Air, the M one.
Speaker 1: Walmart's got it for six forty nine. If you watch
Speaker 1: the sales over the next month, you may be able
Speaker 1: to get that for five ninety nine because a lot
Speaker 1: of these retailers have been having competitive back to school sales.
Speaker 1: I think that's gonna be your best bet. It's gonna
Speaker 1: be a great computer. It's gonna do all the stuff
Speaker 1: you need. It's gonna be simple. If you don't want that,
Speaker 1: you know there are other devices. Wirecutter keeps a list
Speaker 1: of the best laptops under five hundred dollars. I would
Speaker 1: not get a Chromebook because I just don't think those
Speaker 1: are going to be that good. But the uh their
Speaker 1: top is the Acer Aspire three, which you know is
Speaker 1: going to be decent, but it does have a touch screen,
Speaker 1: which I know you don't want. So I would check
Speaker 1: out those that list as well. But I think this
Speaker 1: this MacBook M one. It's a little bit old, but
Speaker 1: if you can steer yourself towards that, I think that's
Speaker 1: gonna be a great, great solution for you. Thanks for
Speaker 1: the call, Elizabeth and Rancho Mirage. Hope you're staying cool
Speaker 1: out there. I know it gets pretty warm during the summer.
Speaker 1: Eighty eight Rich one on one rich on tech dot TV.
Speaker 1: Welcome back to Rich Tech Rich Demiro here hanging out
Speaker 1: with you, talking technology. The phone line is eight eight
Speaker 1: eight rich one oh one eight eight eight seven four
Speaker 1: to two four one zero one. The website for the
Speaker 1: show Rich on tech dot TV. There you can see
Speaker 1: the segments I do for television. You can get more
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Speaker 1: is there. Sign up for it.
Speaker 2: It is free.
Speaker 1: Today's newsletter talks all about tracking devices. Plus it's just
Speaker 1: packed with all kinds of good information, kind of like
Speaker 1: the stuff I share here the podcast. If you want
Speaker 1: to sign up for that, you can also contact me
Speaker 1: through the website. Just hit contact and the light bulb
Speaker 1: will bring you to the live show notes. So it's
Speaker 1: all there on the website Rich on tech dot TV.
Speaker 1: Coming up this hour, Jefferson Graham friend of the show
Speaker 1: from Photo Walks TV got something he's given away. Actually
Speaker 1: he's going to talk about that, plus some ways to
Speaker 1: upgrade your smartphone photo and video capture. If you get
Speaker 1: an email from the Social Security Administration, it is legitimate
Speaker 1: most likely. I say most likely because yes, they have
Speaker 1: sent out emails to people notifying them of some important
Speaker 1: account changes. But of course scammers will capitalize on this,
Speaker 1: so be very careful. This is for anyone who signed
Speaker 1: up for a Social Security online account before September eighteenth,
Speaker 1: twenty twenty one. You need to transition away from the
Speaker 1: mysocial security login to what's called login dot gov credentials.
Speaker 1: So if you get an email that says, hey, the
Speaker 1: way you log in is changing, yes it is real.
Speaker 1: This is to align the log in with federal authentication standards.
Speaker 1: So basically they're upgrading the security of this. And the
Speaker 1: way to do it is you go to your account
Speaker 1: that you will already have you log in and it
Speaker 1: will say, hey, we need to upgrade you to the
Speaker 1: login dot gov credentials. And I'm not sure what that
Speaker 1: process looks like what you have to do to sign
Speaker 1: up with the new log in, but that's what the
Speaker 1: process is like, do not click any links in any
Speaker 1: email saying hey, let's upgrade your account.
Speaker 2: Do not do that.
Speaker 1: Go to the website itself. It's SSA. Dot gov is
Speaker 1: the website. If you have a log in, you can
Speaker 1: log in there and it will then proceed to show
Speaker 1: you how to change your log into the new, upgraded one.
Speaker 1: So if you signed up in the last three years
Speaker 1: or so, you're fine, But anytime before September eighteenth, twenty
Speaker 1: twenty one, you will need to transition to this new
Speaker 1: what's called login dot gov. You know, obviously social security
Speaker 1: is a I'm sure there's many many scams floating around
Speaker 1: about social security, but this email is not one of them.
Speaker 1: Just be careful. Though, Apple Maps is launching on the web.
Speaker 1: You can now look at Apple Maps on the web.
Speaker 1: It is at beta dot maps dot Apple dot com.
Speaker 1: You can use it on Windows computers. You can use
Speaker 1: it on Mac computers. You can use it on the iPad.
Speaker 1: You cannot use it on Android. If you try to
Speaker 1: go to that website from an Android phone, it will
Speaker 1: say sorry, not support it. That sounds like a typical
Speaker 1: Apple move. I'm not sure why they don't support it
Speaker 1: on Android. Well, I kind of know why, but it's
Speaker 1: kind of that. I mean, look, Apple Maps launched ten
Speaker 1: years ago to basically one criticism. Nobody thought it was good,
Speaker 1: including Apple. They just kind of put it out there
Speaker 1: and it was just like, Okay, we got this, and
Speaker 1: it's just they wanted to make this thing, but they
Speaker 1: just didn't do it very well. Now it's actually quite good.
Speaker 1: I still don't rely on it as I would Apple
Speaker 1: Google Maps, but it's beautiful. It's got a lot of information.
Speaker 1: I think it looks better than Apple map or let
Speaker 1: me start over here.
Speaker 2: I keep switching these things.
Speaker 1: I think that Apple mapps looks more beautiful than Google Maps.
Speaker 1: I think Google Maps has better information, better traffic information,
Speaker 1: better routing information, more points of interest, more data. But
Speaker 1: Apple maps is still beautiful. It does the trick I
Speaker 1: think for walking directions, it's really good. They've got guides,
Speaker 1: you can search pretty much. The website lets you do
Speaker 1: a lot of the things you could do on the phone. Again,
Speaker 1: this is beta, and beta, by the way, is code
Speaker 1: for we're not sure if this works one hundred percent,
Speaker 1: but we're putting it out there, and so we just
Speaker 1: put that beta name on it, so if anything goes wrong,
Speaker 1: don't blame us. It's beta. That's pretty much shit. Can
Speaker 1: you imagine if marriages were beta? Hey, this is just
Speaker 1: in beta. You know. If something goes wrong, you know, Look,
Speaker 1: it's in beta. I can't help it, you know, it's
Speaker 1: just it's in beta. Tech companies love beta because it
Speaker 1: protects them if anything goes wrong.
Speaker 2: It's like, sorry, this is beta. We warned you.
Speaker 1: So anyway, applemaps beta dot maps dot Apple dot com
Speaker 1: if you want to check it out.
Speaker 2: It is pretty Let's go to Jim in Portland, Oregon. Jim,
Speaker 2: Welcome to the show, all rich, good to talk to you.
Speaker 2: Good to talk to you.
Speaker 6: I have a two full question for you. I don't
Speaker 6: know if it's the phone or the phone company, so
Speaker 6: I will tell you that I am blind. I have
Speaker 6: a fifteen Pro iPhone fifteen Pro and there are times,
Speaker 6: especially when I'm outdoors, going places or doing things, that
Speaker 6: I use a service where someone else can get note
Speaker 6: of my GPS and communicate with me via video. Before
Speaker 6: I moved to Portland, I never had any issues whatsoever.
Speaker 6: And here over the past few months, I've had the
Speaker 6: issues of connect things dropping all the time, videos freezing, audio,
Speaker 6: freezing connections, just dropping with especially the service or another one.
Speaker 6: I'm wondering number one, if it is my phone, although
Speaker 6: it's a fifteen pro, so I don't know what it
Speaker 6: would have been. I don't have any other issues with
Speaker 6: the phone itself, especially on Wi Fi. And number two.
Speaker 6: People have said maybe it's time to switch phone companies,
Speaker 6: which I've been with AT and T for Josh since
Speaker 6: at least two thousand and nine. But I just noticed
Speaker 6: that the signal here is less than what I remember
Speaker 6: where I lived before, and now that I am looking
Speaker 6: at switching phone companies if I need to what so
Speaker 6: I need to look for what are some good things?
Speaker 6: And is it better to go with the big guys
Speaker 6: or with one of the smaller people that borrow satellites
Speaker 6: or borrow from the phone company.
Speaker 2: Yeah, good question.
Speaker 1: So I think Number one, you're in the Pacific Northwest,
Speaker 1: which is that was primarily a T Mobile area back
Speaker 1: in the day because that's where T Mobile was headquartered,
Speaker 1: I believe, just out Seattle, just out side Seattle. So yeah,
Speaker 1: and that's the thing I mean, look, with all of
Speaker 1: these companies, it really depends on where you are where
Speaker 1: you're going.
Speaker 2: Uh.
Speaker 1: In general, I would say if we're just doing like
Speaker 1: broad general kind of like characteristics of these companies. I
Speaker 1: would say that Verizon is really good in like rural
Speaker 1: areas because they had very strong service in a lot
Speaker 1: of places. I think that T Mobile was very strong
Speaker 1: in city centers, and I think AT and T is
Speaker 1: kind of like in the middle. They're just pretty much
Speaker 1: good everywhere, but maybe not the best in rural maybe
Speaker 1: not the best in city centers, depending on how much
Speaker 1: you know, uh cellular traffic and things are going on.
Speaker 1: So but again, all of this is highly localized to
Speaker 1: the city and area that you're in. So what I
Speaker 1: tell people is find a a cell company that works
Speaker 1: where you work and where you live, and of course
Speaker 1: you know where you're doing things. So for instance, uh,
Speaker 1: here in Los Angeles, if you live in the hills
Speaker 1: any to any kind of mountain area, you know, there's
Speaker 1: only certain providers that work up there, and people that
Speaker 1: live in those neighborhoods tell each other like, hey, you know,
Speaker 1: Sprint works here back when Sprint was a thing, you know,
Speaker 1: or T Mobile, right, T Mobile works in this neighborhood,
Speaker 1: So people gravitate towards those those services. So there is
Speaker 1: an FCC map that you can look at. That's not
Speaker 1: it's not really kept up anymore, but you might be
Speaker 1: able to get some information on there if you go
Speaker 1: to FCC dot gov slash Broadband Data. Oukla is another
Speaker 1: one that keeps some maps there. Oh ok La, you
Speaker 1: can look up there. They're testing maps as well for mobile,
Speaker 1: and then there's one called root Metrics. They have it
Speaker 1: and then sell mapp or. I know I said those
Speaker 1: really fast, but I'll link them up on the website.
Speaker 1: But really, what I think you need to do is
Speaker 1: just talk to some people that are in the area
Speaker 1: and say, hey, what works best here? And it may
Speaker 1: may be in your case that AT and T is
Speaker 1: not the best. Maybe T Mobile is the best. To
Speaker 1: answer the second part of your question, the mv and
Speaker 1: os versus the main company, So in general, the mv
Speaker 1: and os they rent the service from the main company.
Speaker 1: So there's only really I think there's a fourth network
Speaker 1: at this point. I think Dish Network is building some
Speaker 1: sort of network here in America as well, but I
Speaker 1: don't think it's ready in like a big way just yet.
Speaker 1: But AT and T, Mobile and Verizon are the ones
Speaker 1: that operate the main networks. All the other companies kind
Speaker 1: of rent the space from them for the mv and o's,
Speaker 1: and I think really what the differentiator there is that,
Speaker 1: of course the companies own customers. Their first party customers
Speaker 1: are always going to have priority on the network.
Speaker 2: I think the way the mv and.
Speaker 1: O's prioritize is really with their customer service. So I
Speaker 1: think you're probably going to get the best service and
Speaker 1: signal from the first party, and I think the third party,
Speaker 1: you're going to get the best customer service because that's
Speaker 1: what they specialize, gotcha. So those are all kind of
Speaker 1: the ways, but realistically, like where I work in the
Speaker 1: building I work in versus you know, here in the
Speaker 1: studio versus my TV studio, completely different. I mean, you know,
Speaker 1: just the way that things work in the different buildings
Speaker 1: that people work in. It could be the makeup of
Speaker 1: the building, it could be your house. It's really really
Speaker 1: unique to kind of like where you go the most.
Speaker 6: And is there any kind of test to just make
Speaker 6: sure that there's nothing wrong with my phone for things
Speaker 6: like dropping connections or.
Speaker 1: You could do you have an Apple store in Portland? Yeah,
Speaker 1: I would take it there and ask them. I don't
Speaker 1: think there's a problem and the only think. So you know, now,
Speaker 1: I will say this. I will say, in my experience,
Speaker 1: the Samsung devices have a they pull in a much
Speaker 1: stronger signal than the Apple devices. I don't know why
Speaker 1: that is, but that's just what I've noticed, because I
Speaker 1: can be in my driveway at my house and my
Speaker 1: Samsung works perfectly and the Apple does not work as well. Yeah,
Speaker 1: and I've noticed in different places where the signal is
Speaker 1: kind of on the fringe, the Samsung does pull in
Speaker 1: a better signal a lot of the time. So but
Speaker 1: with that said, I mean many many people use iPhones
Speaker 1: and believe me, throwing it a signal that's just fine.
Speaker 1: But I would take it to the Apple store see
Speaker 1: if you can get a diagnostic run on it and
Speaker 1: just say, hey, look, you know, I'm having some trouble.
Speaker 2: And we had a.
Speaker 1: Caller earlier in the show and there was something that
Speaker 1: I mentioned to them. You can do a network settings.
Speaker 2: Reset, so I was afraid.
Speaker 1: Yeah, I mean, look, it's it's really not that big
Speaker 1: of a deal. It's it's just resetting everything. It's just
Speaker 1: kind of like, you know, making sure everything's kind of
Speaker 1: factory reset, and then it starts over. If you want
Speaker 1: you can try that on your own gym and see
Speaker 1: if that helps. Good question. Got to have good cellular service.
Speaker 1: That is what we live and die by these days.
Speaker 1: So make sure you've got good service where you are.
Speaker 1: Check that signal, Ask friends do those speed tests. You
Speaker 1: are listening to Rich on tech. Welcome back to rich Tech.
Speaker 1: Rich Demiro here hanging out with you, talking technology. So
Speaker 1: I just wanted to continue on the cell phone signals
Speaker 1: because I know this's a big deal for a lot
Speaker 1: of people. They want to know what's best in their area.
Speaker 1: And I mentioned a few things off the top of
Speaker 1: my head, but I did some more research in the
Speaker 1: break and found the things that I wanted to mention,
Speaker 1: and so I'll go over those real quick, just so
Speaker 1: you have them. And I think these are pretty handy resources.
Speaker 1: So the first is root Metricsroot Metrics, and they do
Speaker 1: what's called a root score report, and so I looked
Speaker 1: up Portland, Oregon, which is where our caller was from,
Speaker 1: and it does rank the three networks based on how
Speaker 1: good they are overall. But then it also tells you
Speaker 1: overall performance, network reliability, accessibility, the speed, data performance, call performance,
Speaker 1: text performance, and video performance. And I think actually it's interesting.
Speaker 1: The carrier that he mentioned he was having problems with
Speaker 1: the video performance is not good according to this. So
Speaker 1: that's one of them root metrics, let's see. The other
Speaker 1: one is FCC National Broadband Map. I mentioned FCC had
Speaker 1: gotten rid of their old map down they have a
Speaker 1: new one so you can actually type in your address
Speaker 1: and it will tell you what signal other people have
Speaker 1: found there and which one is the best. So if
Speaker 1: I type in an address here, let's see, it will
Speaker 1: come up with that address and then you can actually
Speaker 1: see what the what other people have come up with
Speaker 1: with their tests. And they just come out with the
Speaker 1: new app as well to help you test your signal
Speaker 1: in different places, whether it's fixed broadband or mobile broadband.
Speaker 1: But that's another way of doing it, and it even
Speaker 1: says environment. You can choose from outdoor, indoor, in the vehicle.
Speaker 1: I mean, it's really pretty thorough. So again that's broadbandmap
Speaker 1: dot FCC dot gov. Open Signal is also another one
Speaker 1: of these companies that a lot of the big companies
Speaker 1: kind of you know, they get the information from them,
Speaker 1: so they hire them to come up with the data.
Speaker 1: But you can download their app on Google Play or
Speaker 1: on the app store and you can check the signal
Speaker 1: in your area as well coverage information. So that is
Speaker 1: open Signal and you can download that app on iOS
Speaker 1: or Android again Open Signal. And then finally the other
Speaker 1: one is a CoverageMap dot com, so CoverageMap dot com.
Speaker 1: I don't know where they get their information from. It
Speaker 1: may be crowdsourced. But again you can type in information
Speaker 1: or a street address in here. I'm just typing in
Speaker 1: one real quick. Let me just get this in here
Speaker 1: and so you can see what the let's see, how
Speaker 1: do you do zip code?
Speaker 2: Do you know how tough it is to type all
Speaker 2: you're talking on the radio. It's not easy.
Speaker 1: Okay, Yes, you type in the zip code and then
Speaker 1: it will tell you about the coverage in that zip code,
Speaker 1: and again it gives it from you know, the coverage data,
Speaker 1: speeds and reliability, and you can also check the coverage
Speaker 1: as well. Oh yeah, crowdsourced speed test map and also
Speaker 1: signal strength data from the FCC. So again a couple
Speaker 1: great resources there. Jim in Portland, thanks for the question.
Speaker 1: I will put this all on the website. Rich on
Speaker 1: tech dot tv. Hit the light bulb and then you
Speaker 1: should find the information there.
Speaker 2: So this was an.
Speaker 1: Interesting story this week. The cybersecurity firm that trains employees
Speaker 1: on how not to fall for phishing scams, well they
Speaker 1: fell for their own scam. The company is no before.
Speaker 1: We've actually had guests on this show from this company.
Speaker 1: They're not a bad company, it's just they fell for
Speaker 1: a trick like a lot of people do. They hired
Speaker 1: a remote software engineer who turned out to be a
Speaker 1: North Korean hacker. He used to stolen US identity and
Speaker 1: an ai an ai image that he generated of himself.
Speaker 1: And the way they figure this out was when they
Speaker 1: shipped them the company issued laptop. He started downloading malicious
Speaker 1: software on the laptop and they're like, wait a second,
Speaker 1: something's not right here. So they're lesson learned is if
Speaker 1: you're a company and you're hiring remote employees, you better
Speaker 1: be careful because people can fake a lot of information
Speaker 1: these days. And so you don't want to be taken
Speaker 1: in that because he didn't do any real damage, they said,
Speaker 1: but you know, could be bad if he gets in
Speaker 1: on a company. Open Ai unveiled a new gosh watch
Speaker 1: out Google. They've got search GPT, so they're applying what
Speaker 1: they learned from open Ai with chat GBT, but now
Speaker 1: it's search. So this is a new AI search feature
Speaker 1: being tested. It combines real time web information with their
Speaker 1: AI models, so if you ask a question, you get
Speaker 1: links to relevant resources, but you also get the answer
Speaker 1: as well. Really really interesting. Check this out search GPT.
Speaker 1: This is from the same folks who made chat GBT
Speaker 1: and it looks pretty slick. Now you can't get access.
Speaker 1: You have to join a wait list, but this this
Speaker 1: could be game changing if it works. Again, they've got
Speaker 1: that beta slapped on it, so it means if it
Speaker 1: doesn't work, you know, hey, don't blame us. Rich On
Speaker 1: Tech dot tv is the website for links to anything
Speaker 1: I mentioned here in.
Speaker 2: The news and notes. Coming up, we're gonna talk to
Speaker 2: Jefferson Graham.
Speaker 1: He's gonna tell you how to elevate your photos and
Speaker 1: videos taken on a smartphone. Welcome back to rich On Tech.
Speaker 1: Rich Demiro here talking technology. Joining me now is Jefferson Graham.
Speaker 1: I think you take the award for being on the
Speaker 1: show the most at this point. Jefferson Gram of Photo
Speaker 1: Walks photowalkstv dot com is his website. It is a
Speaker 1: beautiful looking website. If I do say so myself. Jefferson,
Speaker 1: Uh oh, I don't hear you where there you are?
Speaker 11: Yeah, thanks to your inspiration, Rich because you were fiddling
Speaker 11: around with yours. You kept telling me about all these
Speaker 11: things he could do and I didn't know about them,
Speaker 11: so I decided to follow in your footsteps.
Speaker 2: Well, I love it.
Speaker 1: And Jefferson also does a newsletter as well, and every
Speaker 1: week we are literally chatting on text about like what
Speaker 1: we're doing with the newsletter and how we can like
Speaker 1: hack things make them better, you know, just always trying
Speaker 1: to elevate it. So Jefferson Graham travels the world trying
Speaker 1: to take better pictures and videos on a smartphone, and
Speaker 1: so he's got a lot of tips and tricks. But
Speaker 1: this week you're talking about using third party apps. So
Speaker 1: kind of upping the ante by not just using what's
Speaker 1: built into the iPhone, the Pixel or the Samsung, but
Speaker 1: by downloading a third party app.
Speaker 2: What's the advantage of that?
Speaker 11: Okay, So there's a bunch of apps that have come
Speaker 11: out recently. The video apps that are native on the Galaxy,
Speaker 11: iPhone and Pixel are wonderful. They're easy. You open them up,
Speaker 11: you compose your image, you click record, and that's it.
Speaker 11: All good, but totally all automatic, and there's a few
Speaker 11: things that would be of interest to people. The three apps,
Speaker 11: by the way, are black Man Camera app, Final Cut
Speaker 11: Camera from Apple, and Keno. Those are the three. Final
Speaker 11: Cut and black Magic are free, Keynote Keno is ten dollars.
Speaker 11: The three key things is if you go to the
Speaker 11: next level and you plug in a microphone, which is
Speaker 11: like really easy to do and a lot of people
Speaker 11: like to do it, you have no audiometers in the
Speaker 11: native apps on the phone. So these apps, I'll give
Speaker 11: you audiometers and they let you know that you actually
Speaker 11: have sound. I don't know if you've ever done it,
Speaker 11: but I certainly have done an interview with somebody and
Speaker 11: at the end there was nothing there.
Speaker 6: Oh.
Speaker 1: Of course, of course I've forgotten to turn on. You know,
Speaker 1: I've been doing TV for a long time. I've had
Speaker 1: every single problem you could ever imagine in your lifetime.
Speaker 1: We've experienced it. But yes, the little levels are very
Speaker 1: very smart to have.
Speaker 11: So there's that one, and then there's recording to an
Speaker 11: SD card. Everybody. Okay, So this week's episode of Photo
Speaker 11: Woks TV, I'm on a hot air balloon in Temecula
Speaker 11: and I was on with three other people and one
Speaker 11: of the women I was on right before we stepped
Speaker 11: on the blue and she got a message saying you
Speaker 11: can't take any pictures because you're out of room. She
Speaker 11: had an old I phone with two hundred fifty six
Speaker 11: gigs and I said, you start the leading like Matt,
Speaker 11: start the leading like man. This is priceless up here.
Speaker 11: So on the black Magic app and the Final Cut
Speaker 11: app and Kenot you can record to an SD card
Speaker 11: and I'm sorry, you could record to an SD card
Speaker 11: on the Keno and black Magic on Final Cut to
Speaker 11: an SSD drive which is one hundred dollars drive, which
Speaker 11: is a lot larger. But the fact is you can
Speaker 11: do this which you can't do on the native apps,
Speaker 11: and save yourself from a lot of potential paint.
Speaker 1: You reminded me that I downloaded that Keno app from
Speaker 1: the first day that it was available. I paid the
Speaker 1: ten dollars. It's actually from the guys who created that
Speaker 1: Halied app. I think, yeah, which is like a really nice,
Speaker 1: you know, pretty photo app, and this is kind of
Speaker 1: their version with video. My photographer Luis you've met, he
Speaker 1: actually uses some random app that he found on Google
Speaker 1: Play sorry, on the app Store that he uses to
Speaker 1: record all of our TV stories and I actually need
Speaker 1: to ping him to find out what the name is.
Speaker 2: It's so random.
Speaker 1: It's just like something he found because he tested a bunch,
Speaker 1: but it kind of does the things he wants, so
Speaker 1: he likes them. So what do you find? What's the
Speaker 1: use case? Why would you know? I guess you know?
Speaker 1: Besides the meters? Do these things do? They take the
Speaker 1: same quality video, but it could be better video because
Speaker 1: you can tweak it. You can change your lighting, you
Speaker 1: can change your white balance, you could adjust things.
Speaker 2: Time laps.
Speaker 11: I'm a time lapse freak. I love time laps, fast
Speaker 11: moving videos, clouds flying through the skies, shadows going up
Speaker 11: and down over buildings. If you do a time lapse
Speaker 11: in the Apple app, it's totally automatic. You can record
Speaker 11: for an hour, two hours, three hours, one day, two days,
Speaker 11: three days, doesn't matter. Your video will always be thirty
Speaker 11: seconds long because Apple doesn't want you to have a
Speaker 11: longer video than thirty seconds. So with the Black Badge app,
Speaker 11: you can adjust and record as long as you want
Speaker 11: to and get way better looking time laps videos. I
Speaker 11: also use a time laps video app called Relapse, which
Speaker 11: is also terrific, but it'll cost you fifteen bucks. Black
Speaker 11: Magic app is free, so.
Speaker 1: Black Magic for iPhone and Android if you want to
Speaker 1: kind of unlock some more features. Why are they giving
Speaker 1: this to us for free?
Speaker 11: Black Magic has an interesting business mode that they also
Speaker 11: have Da Vinci Da Vinci Resolved software, which is editing software,
Speaker 11: and that's also free. I guess they just want to
Speaker 11: get you into the system and hopefully that one day
Speaker 11: you will buy a big camera from them. Is that
Speaker 11: a good segue for me?
Speaker 1: I was just going to say, wait a second, I
Speaker 1: just looked at the link you sent me. You're giving
Speaker 1: away a black Magic camera. Tell me about that.
Speaker 11: Yes, doing a contest with black Magic. We just launched
Speaker 11: it today. They want to encourage people to use the app.
Speaker 11: So go make a short little video with the app,
Speaker 11: submit it and you could win a twenty six hundred
Speaker 11: dollars camera from black Magic. You'll also every person who
Speaker 11: enters will get an ebook for me on the art
Speaker 11: of shooting video of a photo walk.
Speaker 2: Wow.
Speaker 1: Okay, So go to the website photowalkstv dot com if
Speaker 1: you want to enter for that. So Jefferson what are
Speaker 1: people asking you? You know, you do this newsletter, You're
Speaker 1: always taking pictures with the iPhone and the Android. You
Speaker 1: always carry around the iPhone and the Samsung for sure,
Speaker 1: So what do people ask you usually like about this stuff?
Speaker 11: Everything? The guy today said, fine, I'll make the video,
Speaker 11: but I don't know how to edit it. Will you
Speaker 11: tell me how to edit? And I said, well, that's
Speaker 11: kind of a that's a lot to go through on
Speaker 11: a live stream. So I'm going to do a newsletter
Speaker 11: edition on Tuesday with editing tips. The big question you
Speaker 11: get it as well all summer long is should I
Speaker 11: hold onto my phone now or should I? Should I
Speaker 11: wait till September? And then when September comes is should
Speaker 11: I buy the new phone? And that seems to be
Speaker 11: the number one question. It used to be what kind
Speaker 11: of camera to buy? But that that has gone away.
Speaker 1: Well, so what's your answer for the cause? I get
Speaker 1: that a lot. You know, people say should I wait
Speaker 1: till the iPhone sixteen comes out? And it's like, well,
Speaker 1: I don't know about you, but what do you think
Speaker 1: they're really going to change between the fifteen and the sixteen?
Speaker 2: The fifteen is pretty darn good.
Speaker 11: That's fine, but it's July twenty seventh today, and you
Speaker 11: close your eyes, you wake up, two months will have
Speaker 11: gone by, and they'll be the fastest, most powerful, finnest,
Speaker 11: et cetera iPhone that's ever been created. And there could
Speaker 11: be some features on there that you want, and even
Speaker 11: if you don't, the iPhone fifteen will be one hundred
Speaker 11: dollars less.
Speaker 1: I always say, too, there's a there's like a ticking
Speaker 1: clock because it's like a countdown. So if you're going
Speaker 1: to buy the phone, buy it on day one because
Speaker 1: it's only it's only new for one year, three hundred
Speaker 1: and sixty five days, So why not get the most
Speaker 1: out of it? Like, if you're buying it today, you're talking,
Speaker 1: you know, you're only getting two months of newness.
Speaker 11: I don't know, It's this weird thing I have in
Speaker 11: my head. I would definitely definitely hold on to it.
Speaker 11: The other question is your pictures are great? What app
Speaker 11: are you using to take the pictures with? And on
Speaker 11: that one, I'm using the native apps. The native apps
Speaker 11: are fine. The Apple Camera app and the Samsung Camera
Speaker 11: app a great.
Speaker 1: Now, tell me between the iPhone, the Samsung and the Pixel,
Speaker 1: what's your preference what do you think like the kind
Speaker 1: of the highs and lows of each ar iPhone.
Speaker 11: For the first of all, I think the camera equality
Speaker 11: is great, and the whole system, the ecosystem Apple system.
Speaker 11: I'm talking to you on a MacBook and I do
Speaker 11: air drop all day long, and when I transfer stuff
Speaker 11: from the Galaxy is just not as seamless. I really
Speaker 11: like the pixel, I really like it a lot. I
Speaker 11: like the ease of use of the pixel. But they
Speaker 11: do stuff to the pictures, they juice up the colors,
Speaker 11: and I'm not really a fan of that. And I
Speaker 11: don't see a lot of tools in there to make changes.
Speaker 11: But on the iPhone, I could. I can change things around,
Speaker 11: I could shoot and raw, I can shoot in you know,
Speaker 11: all sorts of things. So I am an iPhone free
Speaker 11: have been since two thousand and seven when it first
Speaker 11: came out.
Speaker 1: Now, what about the idea of taking a camera on
Speaker 1: a trip. A lot of people still think if they
Speaker 1: go on a big international trip, they need to take
Speaker 1: a big international camera. Is that still the case or
Speaker 1: can people get by with their smartphone.
Speaker 11: I have been in Japan, Italy, Spain, Portugal, Mexico with
Speaker 11: just an iPhone and I did that on purpose, I
Speaker 11: really for my show because I'm doing everything on the iPhone.
Speaker 11: Did I miss having a big camera? No, I didn't.
Speaker 11: One place I want to have a big camera, But
Speaker 11: I didn't miss it because you wake up in the morning,
Speaker 11: you leave, you're out all day long. Who wants to
Speaker 11: carry around camera here? It's just a pain. And if
Speaker 11: you're in good light, which you're gonna be when you're
Speaker 11: out and about all day long traveling, you're in great
Speaker 11: shape with your smartphone. Nighttime is not as great. It's
Speaker 11: gotten it's getting better. But for the mid ninety five
Speaker 11: percent of all the shots that any traveler wants to do,
Speaker 11: they're going to get it done on their smartphone.
Speaker 2: And how many of the photos that you post are
Speaker 2: you editing? All of them?
Speaker 11: Everyone?
Speaker 2: Every one of them?
Speaker 11: If I post it? Yeah, every every photo that I
Speaker 11: post is that this.
Speaker 2: Is what with? How like? What are you doing like
Speaker 2: the one tap edit or you actually?
Speaker 11: First of all, I don't post thousands of pictures. I
Speaker 11: post select selected photos and I start with Apple Photos
Speaker 11: is my go to app. Then I go to light
Speaker 11: Room Mobile, and then I've been using Luminar in Radiant
Speaker 11: or two other apps that I also use but pretty
Speaker 11: much eighty percent of the time the Apple app.
Speaker 1: Wow, okay, well that's more than I do. And have
Speaker 1: you played with the AI selfies yet?
Speaker 2: On Meta? Have you made your own?
Speaker 11: Well, first of all, I didn't get the invitation, so
Speaker 11: it didn't work for me. As you know, these things
Speaker 11: roll out. Anybody who reads my newsletter knows that I
Speaker 11: got really inspired, thanks to mister DeMuro here, to start
Speaker 11: making cartoon images of myself with all these different apps
Speaker 11: based on what he was what rich what you were
Speaker 11: showing with the galaxy that you picked up in Paris,
Speaker 11: And I thought most of them were terrible. They looked
Speaker 11: at it on you, but they turned me into Jason
Speaker 11: Bateman and all sorts of different actors. But I really
Speaker 11: like what you've been showing from the meta. I don't
Speaker 11: have those tools yet, but I definitely will try it.
Speaker 1: Well, it's trained on billions of photos that people have
Speaker 1: uploaded to Facebook over the year, so I'm sure they
Speaker 1: have a lot of good data to train their AI.
Speaker 2: We're going to leave it there.
Speaker 1: The website for Jefferson Graham is photo walkstv dot com.
Speaker 1: Check out the black Magic Video contest he's running to
Speaker 1: win a twenty six hundred dollars camera. That's pretty wild, Jefferson,
Speaker 1: thanks for joining me today.
Speaker 11: Thanks rich coming up.
Speaker 2: Your favorite segment, the Feedback.
Speaker 1: We're going to get into some of the emails you've
Speaker 1: sent me throughout the week and gets pretty gnarly in there.
Speaker 2: We'll be back after this.
Speaker 1: Welcome back to rich On Tech. Rich DeMuro here closing
Speaker 1: out another show. If you can believe it, Episode eighty
Speaker 1: two of the rich On Tech Radio Show. Two stories
Speaker 1: I wanted to mention before we get to the feedbag.
Speaker 1: First off, a warning, this was really wild. CNBC tells
Speaker 1: the story of this software executive who wired four hundred
Speaker 1: thousand dollars to the wrong person while trying to buy
Speaker 1: a home. And the way this happened was basically, you know,
Speaker 1: when you're trying to buy a home, there's all these
Speaker 1: emails back and forth, and you're always wiring these payments
Speaker 1: for different things. Well, it turns out these cyber criminals
Speaker 1: intercept the email from let's say a title company or whoever,
Speaker 1: and then they write you back and say, Okay, here's
Speaker 1: all the information for the transfer. And you don't think
Speaker 1: anything of it because it looks like a legitimate email,
Speaker 1: but now you just transferred your life savings to some
Speaker 1: scam artist. Wire fraud in real estate has gone from
Speaker 1: nine million dollars in losses in twenty fifteen to four
Speaker 1: hundred and forty six million and twenty twenty two. The
Speaker 1: person that this happened to spent six months trying to
Speaker 1: recover these funds. They went to the FBI, they went
Speaker 1: to their bank, and it was only after CNBC questioned
Speaker 1: the bank Chase that they got all of their money back.
Speaker 1: But the main thing the banks say is to be
Speaker 1: wary of last minute changes to payment instructions and always, always,
Speaker 1: always verify wire recipients. So if you get an email
Speaker 1: you're in the middle of buying a house and they say, okay,
Speaker 1: time to wire this money, just call your contact and
Speaker 1: make sure that the information is right. That is a
Speaker 1: scary one. I remember when we were buying the house.
Speaker 1: It seemed like every day we had to wire money
Speaker 1: to someone, and it was like, you know, a little
Speaker 1: bit here, a little bit there, title company this that,
Speaker 1: and like it's just a bunch of random things and
Speaker 1: you're just wiring this money out and so yeah, things
Speaker 1: can go wrong, and I see how scam artists can
Speaker 1: really capitalize on that. And I've been complaining about the
Speaker 1: Sonos app, and Soos CEO Patrick Spence has listened and
Speaker 1: wrote a blog post that says, yes, we know there
Speaker 1: are issues. They acknowledge not just me, but for everyone
Speaker 1: significant problems with the new app that they released on
Speaker 1: May seventh. Fixing the app is their top priority. They've
Speaker 1: been doing bi weekly software updates. They say a lot
Speaker 1: of customers have a better experience, but it's not over,
Speaker 1: and they say that things should be improved by October.
Speaker 1: Still got three more months here. The one thing they
Speaker 1: mentioned that's been my biggest issue is the volume responsiveness.
Speaker 1: That should be fixed in the next two months two
Speaker 1: months to fix the volume button. I adjust the volume
Speaker 1: on my Sonos and it literally does not respond. It's
Speaker 1: so frustrating. Time for the feedback segment. This is your
Speaker 1: feedback plus the mail bag. These are the emails, the comments,
Speaker 1: and the question as I get from you, and believe me,
Speaker 1: you send me a lot. If you'd like to submit yours,
Speaker 1: go to rich on tech dot tv and hit contact.
Speaker 1: Laura from Silver Springs, Maryland writes in I have a
Speaker 1: bizarre experience with my computer. A large black spider kept
Speaker 1: crawling across my screen from the inside. Oh my gosh,
Speaker 1: that would scare the heck out of me. After that,
Speaker 1: the tech started randomly changing size. Now I get a
Speaker 1: page more unresponsive. My computer's already running slow.
Speaker 2: Now I'm worried.
Speaker 1: What could this spider have done to my computer? And
Speaker 1: is it gone? Is it gone? Am I dealing with
Speaker 1: a different kind of bug altogether? Laura, I don't know.
Speaker 1: I would burn that computer down, honestly, just blow torch it. Honestly,
Speaker 1: that's like spider inside your screen. I would literally run
Speaker 1: out of my house. I would run out. Jim writes
Speaker 1: in I heard your segment on cruise ship communication last weekend.
Speaker 2: Here's my approach.
Speaker 1: For short cruises with just a few c days, I
Speaker 1: keep my phone in airplane mode and I use this
Speaker 1: ship's Wi Fi for onboard communication. In foreign ports, I
Speaker 1: use t Mobiles International services. For longer cruises, I pay
Speaker 1: for the ship's Internet package, which allows me to use
Speaker 1: Wi Fi calling and messaging while at sea. This strategy
Speaker 1: has helped me stay connected without incurring excessive charges. Jim,
Speaker 1: I do think my time not being on a cruise
Speaker 1: is coming to an end because I think I need
Speaker 1: to see what it's like to connect on a cruise.
Speaker 1: Mark from Carlsbad says, I tried e SIMS from my
Speaker 1: family's trip to England after hearing your segment.
Speaker 2: The installation was easy.
Speaker 1: We saved over two hundred dollars in a week using
Speaker 1: WhatsApp for communication. However, I hit a snag when my
Speaker 1: credit card was frozen due to suspected fraud. I couldn't
Speaker 1: call the US using WhatsApp, and without Verizon's international calling
Speaker 1: I was stuck. I ended up adding their travel pass. Anyway,
Speaker 1: my advice, even when using eSIMs, have at least one
Speaker 1: person in your group keep an international plan for emergencies.
Speaker 1: The eSIM still saves money overall, but having a backup
Speaker 1: for voice calls can be a lifesaver. That is a
Speaker 1: great advice. That's what my wife and I did in Italy.
Speaker 1: I did the SIMS, she kept Verizon. It worked out perfectly.
Speaker 1: If you ever get in that situation again, have a
Speaker 1: Google Voice number. You can make calls over Google Voices
Speaker 1: Wi Fi, so that's easy there too. Carol from Orange
Speaker 1: County rights in I received a scam call related to
Speaker 1: my Spectrum service. The caller used a New Jersey number
Speaker 1: claimed I needed to contact them to keep my forty
Speaker 1: percent discount. Suspicious, I called Spectrum directly and confirmed it
Speaker 1: was indeed a scam, but they did inform me of
Speaker 1: a small price increase on my next bill.
Speaker 2: Oh how nice.
Speaker 1: I'm grateful for shows like yours that keep us informed
Speaker 1: about these scams and remind us to stay vigilant. It's
Speaker 1: scary how legitimate these attempts can sound. Absolutely, I'm glad
Speaker 1: you didn't fall for that one, Patricia says, Hey rich.
Speaker 1: With so many apps and items to subscribe to, I'm
Speaker 1: deeming this the year two power back for our family.
Speaker 1: I would never delete your newsletter. Your information is way
Speaker 1: too valuable. I trust your reporting, smile. You're the best
Speaker 1: the Thompson's and Terry from Arlington Heights, Illinois says, I've
Speaker 1: been a faithful listener since you took over for Leo.
Speaker 1: I never miss an episode. While I really appreciate the
Speaker 1: technology you share, it's your personal approach that makes your
Speaker 1: show a must listen. You come across as a genuinely
Speaker 1: nice person, and you have a great radio presence. Thanks
Speaker 1: for keeping us informed and entertained. Terry, We're gonna leave
Speaker 1: it at that. Thank you so much. That really warms
Speaker 1: my heart. It makes my day. I did not pay
Speaker 1: for that. Was that was Sometimes I get an email
Speaker 1: that makes my day, It makes my week, it makes
Speaker 1: my life, and you know that this is I love
Speaker 1: coming in here.
Speaker 2: I love doing this show.
Speaker 1: I see it as a way to share the knowledge
Speaker 1: and to get everyone out there safe and protected from
Speaker 1: all of the things that we are up against on
Speaker 1: a daily basis. Next week, I'm gonna talk about how
Speaker 1: AI could affect your job. Thanks so much for listening.
Speaker 1: There are so many ways you can spend your time.
Speaker 1: I do appreciate you spending it right here with me.
Speaker 1: Thanks everyone to make this show possible. I'm rich tomorrow.
Speaker 2: Talk to you soon.