WEBVTT - How Art World Improvisation Can Work in the C-Suite

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<v Speaker 1>You're listening to Bloomberg Business Week with Carol Messer and

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<v Speaker 1>Bloomberg Quick Takes Tim Stinovic on Bloomberg Radio. Well, there's

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<v Speaker 1>a new book out. It's by the art advisor Maria Brito.

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<v Speaker 1>It tells executives to emulate jazz musicians and painters to

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<v Speaker 1>respond to constant change and uncertainty. Maria Brito joins us

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<v Speaker 1>now she's the art an art advisor, a curator, and

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<v Speaker 1>an author, including the new book How Creativity Rules the World,

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<v Speaker 1>The Art and Business of Turning your Ideas into Gold.

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<v Speaker 1>She joins us to be a zoom from New York City. Maria,

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<v Speaker 1>how are you hi? Thank you so much for having me.

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<v Speaker 1>I'm well, with a beautiful day out in New York City.

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<v Speaker 1>How can I not be happy? It is a beautiful

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<v Speaker 1>day today. Word on the street is Katie Grafeld even

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<v Speaker 1>went for a run outside this morning because it's so nice.

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<v Speaker 1>I did, even though the sun rose a lot later

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<v Speaker 1>than I'm used to. That's that's you can talk to

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<v Speaker 1>Senator Rubio about that, Okay, I'll take ye. Well, Maria,

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<v Speaker 1>I I was really eager and I am eager to

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<v Speaker 1>speak to you. I think in the business world and

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<v Speaker 1>I think you know, we often hear about the idea

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<v Speaker 1>of poets versus quantz and the artists versus the numbers people. Um,

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<v Speaker 1>where do executives look to when it comes to making

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<v Speaker 1>quick decisions and when why do you argue that artists

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<v Speaker 1>are the right place to look. Well, in the times

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<v Speaker 1>that we have been living and experiencing, particularly in the

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<v Speaker 1>past years, we have had to experiment, pivot, and improvise.

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<v Speaker 1>So I think that it is important for executives to

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<v Speaker 1>look at strategies around creativity. Is the way artists do it,

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<v Speaker 1>because there is one thing about artists that we can

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<v Speaker 1>all learn from, which is how nimble their operations are,

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<v Speaker 1>how quickly they are to react, and how unafraid they

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<v Speaker 1>are too post questions, look for answers in unusual places,

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<v Speaker 1>which is something that a lot of people do not

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<v Speaker 1>necessarily do. And if you happen to be doing the

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<v Speaker 1>same thing that you have been doing trying to obtain

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<v Speaker 1>different results, you know that the the definition of insanity, right,

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<v Speaker 1>And I think that a lot of people do not

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<v Speaker 1>necessarily look for the right places to either find a

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<v Speaker 1>new solution or to see their problems from different angles.

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<v Speaker 1>And so a lot of the things that I write

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<v Speaker 1>in this book have to do with how to improve

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<v Speaker 1>your creative thinking, how to really become an innovator instead

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<v Speaker 1>of following the hurt and doing what everybody else is doing.

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<v Speaker 1>You know, it's a very difficult thing to innovate in

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<v Speaker 1>an industry if you are following the mainstream or what

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<v Speaker 1>everybody is doing, and you're never going to find the

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<v Speaker 1>answers that you're looking for if you're just reading a

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<v Speaker 1>trade magazine. And that's the truth. And so this book

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<v Speaker 1>encourages people to look at their problems in business, their

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<v Speaker 1>problems in their companies, in their markets, from a very

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<v Speaker 1>different perspective. And I think that's the value of this

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<v Speaker 1>is if you keep looking at everything the same way

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<v Speaker 1>you've done before, it's it's not necessarily going to be

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<v Speaker 1>a place of progress imory. You have data on your

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<v Speaker 1>side here in the book, I mean you look at

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<v Speaker 1>several studies, right. Yes, absolutely is very heavy on data,

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<v Speaker 1>because I went after every study that I could look

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<v Speaker 1>at and every publication, peer reviewed, everything that I could

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<v Speaker 1>actually get my hands around that confirmed many of my

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<v Speaker 1>different points here. For example, the data that has been

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<v Speaker 1>shared on LinkedIn for the past three years shows that

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<v Speaker 1>eight hundred and eighty million professionals are talking about creativity

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<v Speaker 1>as the number one skill that they are looking for

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<v Speaker 1>to have in their businesses, and actually it is the

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<v Speaker 1>hardest to get and that this scriptancy is actually frightening

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<v Speaker 1>if you think about it, because be creative and innovative

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<v Speaker 1>is nothing that is out of the range of ordinary people.

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<v Speaker 1>It's just that requires a lot of skills that you

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<v Speaker 1>have to hone on a daily basis. Okay, Maria, we

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<v Speaker 1>only have a minute with you for now. Then we're

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<v Speaker 1>gonna come back. We're gonna do some more with you.

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<v Speaker 1>But what would you say to somebody whose immediate reaction

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<v Speaker 1>is you know, I'm I'm not a creative person. I'm

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<v Speaker 1>somebody who doesn't think that way. How can they be

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<v Speaker 1>trained to be a creative person? Well, the problem is

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<v Speaker 1>that creativity is not just for artists. There every every

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<v Speaker 1>new solution that you come up with that is build

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<v Speaker 1>on the heels of what has already been done and

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<v Speaker 1>that serves a purpose and is relevant for today, is

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<v Speaker 1>that creative solution. Everybody is creative. In fact, there have

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<v Speaker 1>been so many studies that prove that. But we just

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<v Speaker 1>put this barriers and what I suggest people to begin

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<v Speaker 1>with is to to start experimenting and asking questions that

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<v Speaker 1>they have not asked before on the boardroom, on day

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<v Speaker 1>to day operations. This are the type of things that

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<v Speaker 1>actually bring the best results. And that's what I want

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<v Speaker 1>to get into. And we actually we can keep going

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<v Speaker 1>with you for a few more minutes breaking down those barriers.

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<v Speaker 1>I don't know, I just feel like, uh, you know,

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<v Speaker 1>there would be some resistance to that, So talk to

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<v Speaker 1>us a little more about, you know, how people can

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<v Speaker 1>break down those barriers. Barriers and you know, recognize that

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<v Speaker 1>I am creative. Actually, one of the studies that I

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<v Speaker 1>quote in my in my book is one that was

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<v Speaker 1>conducted by professors from London School of Economics and they

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<v Speaker 1>were hired by a variety of different tech companies and

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<v Speaker 1>one of them was lagging behind the competitors. And what

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<v Speaker 1>they discovered was that there was an emotional safety in

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<v Speaker 1>that company, so nobody could really speak up about issues, problems,

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<v Speaker 1>the ideas that they had, the things that they thought

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<v Speaker 1>could be blemented. And so if you're a manator and

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<v Speaker 1>you're listening to this, just think about that for a second.

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<v Speaker 1>How can you actually allow your people to speak up

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<v Speaker 1>and to express the realities of what they are going

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<v Speaker 1>through or seeing at work. And when you actually kill

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<v Speaker 1>the original phase of creativity, which is having the sessions

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<v Speaker 1>where people say whatever they are thinking about to figure

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<v Speaker 1>out what are the ideas that they are going to

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<v Speaker 1>end up taking. If you annihilate the first part, which

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<v Speaker 1>is the freedom of expression, you killed the whole entire

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<v Speaker 1>process of creativity. So I really encourage managers to allow

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<v Speaker 1>this freedom of expression, no matter the industry, no matter

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<v Speaker 1>where you are, if you really want to see enormous

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<v Speaker 1>benefits around the ideas that you bring to the table.

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<v Speaker 1>When I was in graduate school about five years ago,

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<v Speaker 1>ish UM in orientation. We did this is business school.

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<v Speaker 1>We did orientation, We did UM actual improv training. Those

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<v Speaker 1>are very expensive improv classes. I'm just gonna say that

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<v Speaker 1>is a really good point, Katie. Uh, yeah, that is

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<v Speaker 1>a good point. I didn't think of it like that,

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<v Speaker 1>but that you know, the whole orientation process is like

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<v Speaker 1>a conversation for a different time because it's totally wild

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<v Speaker 1>and I think it's a little infantilizing, but I think

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<v Speaker 1>they do that on purpose. Anyway. I want to talk

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<v Speaker 1>about UM the improv portion of it because I always

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<v Speaker 1>thought about it from the perspective of kind of an

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<v Speaker 1>icebreaker and getting to know people you know who you've

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<v Speaker 1>never met before that you're going to be spending two

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<v Speaker 1>years with. But you argue that this this yes and

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<v Speaker 1>language that you use with improv is is really one

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<v Speaker 1>that business executives away that they should be thinking absolutely,

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<v Speaker 1>And it is because the yes and technique, which was

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<v Speaker 1>actually borrowed from Delle coach the Dell Clothes who was

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<v Speaker 1>an acting coach. It's because it allows the conversation to

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<v Speaker 1>keep going. And so when somebody asks you, can you

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<v Speaker 1>do this incredibly difficult thing for tomorrow, you say yes,

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<v Speaker 1>and let's review this cope of that to see if

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<v Speaker 1>it's possible. And so the important thing about yes and

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<v Speaker 1>and expanding it to other areas of your business is

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<v Speaker 1>that it puts managers in a place of possibility, in

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<v Speaker 1>a place where you can actually think about that there

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<v Speaker 1>is a chance that there is something you haven't considered,

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<v Speaker 1>that you can actually continue that conversation in a different

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<v Speaker 1>place and perspective that you didn't not that you didn't

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<v Speaker 1>consider before. And this is something that a lot of

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<v Speaker 1>people are so ingrained with their ideas. A lot of

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<v Speaker 1>people sometimes are so fixated with just one answer that

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<v Speaker 1>they miss a lot of what's happening in the periphery,

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<v Speaker 1>a lot of what's happening that could actually bring an

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<v Speaker 1>innovative solution to a problem. Right, And we have had

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<v Speaker 1>to really think so fast and react so fast in

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<v Speaker 1>you know, all is But in the past two years

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<v Speaker 1>it's been accelerated. So what would it be if you

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<v Speaker 1>throw this technique in your repertoire and instead of saying no,

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<v Speaker 1>instead of like dismissing ideas from your employees or your clients,

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<v Speaker 1>you actually go with yes. And and we're gonna talk

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<v Speaker 1>to us about how you've used that in your own

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<v Speaker 1>professional life. Because what's interesting about your book is you

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<v Speaker 1>have a lot of you know, personal anecdotes in there. Well,

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<v Speaker 1>you know, I get a lot of clients who come

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<v Speaker 1>to me with incredibly difficult requests like can I get

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<v Speaker 1>this piece of art? And that I know is something

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<v Speaker 1>really really hard to get or almost impossible. Right, So

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<v Speaker 1>I when those things come to me, I always say yes,

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<v Speaker 1>and let me see what can I get out of that? Right,

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<v Speaker 1>Because first of all, every client likes to hear yes,

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<v Speaker 1>no matter who the client is and what industry we're

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<v Speaker 1>talking about. So that allows me for a moment to

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<v Speaker 1>actually figure out if I have an hour a day

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<v Speaker 1>to to find if I can't actually feel the request

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<v Speaker 1>for my clients, and at the same time I have

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<v Speaker 1>made my clients happy. So in my book, I talk

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<v Speaker 1>about how a very important clad of mine who lived

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<v Speaker 1>in London at the time, asked me to get her

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<v Speaker 1>a Banksie for her husband's birthday. And I, first of all,

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<v Speaker 1>that's a great birthday present. If anyone needs any ideas

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<v Speaker 1>for me, right well? And so I you know, Banksy

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<v Speaker 1>is anonymous, and it's it's a very is a prankister.

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<v Speaker 1>It's a provocateur for people who do not know who

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<v Speaker 1>he is. You know, it's like a guy who has

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<v Speaker 1>lived on this anonymity and he has thrived in that position.

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<v Speaker 1>So I said, oh my god, how am I going

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<v Speaker 1>to make her happy? She's very important to me. And

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<v Speaker 1>so I said, yes, of course, and let me get

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<v Speaker 1>back to you soon and about that, and I just

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<v Speaker 1>closed my eyes and went with my intuition for like

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<v Speaker 1>ten seconds. And I remember a street artist from Brooklyn,

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<v Speaker 1>and I send this personal message and I said, do

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<v Speaker 1>you happen to know Banksy and you know, because I

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<v Speaker 1>was like, those banksy even exists, that's a that's a

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<v Speaker 1>fair question. I have that question, right. And so this

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<v Speaker 1>person go back to me and say, why what do

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<v Speaker 1>you need? And so I explained the situation. I said,

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<v Speaker 1>the client is very important and she's looking for this,

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<v Speaker 1>and the artists in Brooklyn said give me a second.

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<v Speaker 1>So it was all about everybody was sort of like

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<v Speaker 1>doing yes. And at the same time, if you think

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<v Speaker 1>about this, it was a chain chain of events where

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<v Speaker 1>everybody was like yes. And so in about an hour,

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<v Speaker 1>I got an email from the artist introducing me to

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<v Speaker 1>uh Banks's manager in London, in East London, a very

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<v Speaker 1>fun woman in East London. And after that things sort

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<v Speaker 1>of happened. But if I would have told my client

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<v Speaker 1>from the get go, are you crazy? That's impossible. Nobody

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<v Speaker 1>can never get a banks this technique right, and so

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<v Speaker 1>I I encourage people to do it. Maria, I'm wondering,

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<v Speaker 1>after researching this book, you're digging through the data, you're

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<v Speaker 1>going through historical examples, you're using your own anecdotes, your

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<v Speaker 1>own expertise. What's one way that you've really changed your

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<v Speaker 1>life based on this research. I think spending time alone

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<v Speaker 1>and in silence is a very important thing that people underestimate.

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<v Speaker 1>And I also bring examples that are so crucial for

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<v Speaker 1>you meantime alone, away from your phone, away from Twitter, meditating.

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<v Speaker 1>How do you how do you mean? Well, you know,

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<v Speaker 1>the word meditating has such many different connotations. A lot

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<v Speaker 1>of people like it, a lot of people don't. I yes,

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<v Speaker 1>I like the idea of meditating. But if that sounds

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<v Speaker 1>too heavy for people, you know, I would appreciate if

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<v Speaker 1>you can look at it as more like ten minutes

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<v Speaker 1>to think, ten minutes to close your eyes and think,

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<v Speaker 1>no music, no noise. And it's not just go for

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<v Speaker 1>a walk, because a lot of people are like bargaining

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<v Speaker 1>that with me sometimes, like, well, what if I go

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<v Speaker 1>out for a walk? No, because when you're walking you

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<v Speaker 1>have to pay attention to where your stepping so you

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<v Speaker 1>don't fall. And if you're in a city like New

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<v Speaker 1>York City, you can't really just like walk aimlessly right

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<v Speaker 1>because you're going to get hit back home. So um,

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<v Speaker 1>I mean the whole thing is about allowing your brain

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<v Speaker 1>to have a moment of calm and allow for the

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<v Speaker 1>ideas to marinate. And I do bring the examples of

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<v Speaker 1>Steve Jobs, who, as you know, he was a meditator. Yeah. Yeah,

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<v Speaker 1>he was a huge proponent of meditation. And he told

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<v Speaker 1>Walter Isaacson when when when Isaacson was writing jobs biography,

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<v Speaker 1>that the monkey mind is always going to be chattering,

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<v Speaker 1>is going to bring things that are going to distract

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<v Speaker 1>you from your goals or from your where you're going

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<v Speaker 1>to find the next I think I showed this before,

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<v Speaker 1>but I have a friend who actually keeps a notepad

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<v Speaker 1>in the shower because that's where he comes up with

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<v Speaker 1>great ideas because he's like not distracted by his phone

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<v Speaker 1>or anything. Like, have a lot of logistical fuss about that. Yeah,

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<v Speaker 1>it's like waterproof. Maria Britto art adviser, curator and author.

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<v Speaker 1>She's the author of How Creativity Rules the World, The

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<v Speaker 1>art and business of turning your ideas into gold. It's

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<v Speaker 1>Bloomberg Business Week for Katie Greifeld. I'm Tim Stanevik and

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<v Speaker 1>the entire team here at Bloomberg Radio. Have a good night.