WEBVTT - Consumers and Climate Action

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<v Speaker 1>Hi, this is Dana Perkins and you're listening to Switch

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<v Speaker 1>It on the B n OF podcast. For a lot

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<v Speaker 1>of us who look at climate and emissions data, I

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<v Speaker 1>think many of us have a moment where they think,

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<v Speaker 1>how are my actions having an impact on warming? It

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<v Speaker 1>certainly happened for me a few years back, and I

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<v Speaker 1>tried to go on a carbon diet, if you will.

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<v Speaker 1>I started by looking at movements all around me for

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<v Speaker 1>an inspiration. There were the zero waste folks, the vegans,

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<v Speaker 1>the different shared economy business models, and the second hand options.

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<v Speaker 1>Then were the things that I needed to do to

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<v Speaker 1>upgrade my life, like how I heat and insulate my

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<v Speaker 1>home and looking at my transportation choices. It was a

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<v Speaker 1>long list, and in all honesty, it took me a

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<v Speaker 1>year of incremental changes to evaluate all of these aspects

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<v Speaker 1>and guess what, I am still not personally net zero,

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<v Speaker 1>not without carbon offsets. So where I landed at the

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<v Speaker 1>end of this year of carbon dieting was that my

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<v Speaker 1>actions were really a little bit less about the individual

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<v Speaker 1>missions gains and more about the consumer markets signals I

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<v Speaker 1>was sending to companies. It was about what I was

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<v Speaker 1>and wasn't buying. My story is not unique, nor is

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<v Speaker 1>it unique to people focused on climate. So today I

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<v Speaker 1>speak with Hugh Bromley, who focuses on consumer trends for

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<v Speaker 1>us at b an EF. He recently wrote a research

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<v Speaker 1>note titled Boycotts Bycotts, Lifestyle Choices and Discursive Acts. Today,

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<v Speaker 1>we're going to talk about some of this framework and

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<v Speaker 1>the examples of things that people are doing right now

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<v Speaker 1>in regard to these categories. Hughes research really tends to

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<v Speaker 1>focus on surveys and he'll talk of it today about

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<v Speaker 1>what they might be telling us about what people are

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<v Speaker 1>thinking and doing. As a reminder, b any F does

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<v Speaker 1>not provide investment or strategy advice, and we've got a

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<v Speaker 1>full disclaimer at the end of the show. Also, if

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<v Speaker 1>you get to the end of the show and you

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<v Speaker 1>decide you want to read the research that he is

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<v Speaker 1>referring to, it can be found at b NF go

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<v Speaker 1>on the Bloomberg terminal on BNF dot com, or via

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<v Speaker 1>our mobile app for our subscribers. And now let's speak

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<v Speaker 1>with you. So Hugh, thanks for joining today. Let's start

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<v Speaker 1>a little bit by explaining what it is that you

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<v Speaker 1>focus on researching at b A d F. Because it's

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<v Speaker 1>not our usual technology adoption and looking forward price curve

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<v Speaker 1>sort of situation. What is your primary area focus at

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<v Speaker 1>the moment? I have had a little bit of unusual

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<v Speaker 1>role at being as you say, where my primary focus

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<v Speaker 1>is producing analysis on consumers. It's not marketing research or

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<v Speaker 1>market research per se. I'm really thinking about consumers as

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<v Speaker 1>a vector for transition and decompanization. So that's you know,

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<v Speaker 1>how to choose to climate change and energy and transport

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<v Speaker 1>technologies and how their behavior is affecting the pace of

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<v Speaker 1>change in the speed of decompanization. This is a topic

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<v Speaker 1>that I'm keenly interested in, but I think you have

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<v Speaker 1>a much bigger theme within this, which is how do

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<v Speaker 1>all those little actions that are leading us closer but

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<v Speaker 1>not personally actually there in many regards to that zero,

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<v Speaker 1>How does that have a potentially larger impact on the

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<v Speaker 1>political and corporate environment that we all exist in. So

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<v Speaker 1>let's start by asking what is a political consumer? Which

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<v Speaker 1>is a deliberate term that you used throughout your research

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<v Speaker 1>on this topic. Political consumer changes over time for each topics,

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<v Speaker 1>and we think about climate change, it starts off with

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<v Speaker 1>a pretty fringe group of society caring about a topic,

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<v Speaker 1>right at the edge of the social radar climate change

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<v Speaker 1>of different environmental issues. But over time those ideas become

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<v Speaker 1>more mainstream around admissional reduction or around the emissions related

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<v Speaker 1>to big consumption, for example. And as they do, obviously

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<v Speaker 1>the population involved, the populace that cares about this topic grows,

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<v Speaker 1>enters what we call the lifestyle politics of that minority,

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<v Speaker 1>and still it keeps growing and growing, and suddenly there's

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<v Speaker 1>critical mass the political landscape that changes the commercial landscape

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<v Speaker 1>as well, where companies see an opportunity and cater into

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<v Speaker 1>this growing minority soon to be a majority by offering

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<v Speaker 1>new products and services and thinking about their own supply

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<v Speaker 1>chains and how they need to evolve to not be

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<v Speaker 1>called out within there. So you created a bit of

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<v Speaker 1>a framework in which to think about what are the

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<v Speaker 1>different things that political consumers actually can and are doing

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<v Speaker 1>currently and where those might actually exist within the climate

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<v Speaker 1>change space, because that is a specific lens you're looking

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<v Speaker 1>at it. You talk a little bit about that framework

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<v Speaker 1>with us. Political consurism as a concept has existed for

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<v Speaker 1>many decades now, and there's examples of political consumerism dating

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<v Speaker 1>back to British settle in India and different trade disputes

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<v Speaker 1>through the environmental movement of the nineteen fifties sixty seventies.

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<v Speaker 1>The framework has been used for media finishes before, but

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<v Speaker 1>really what we're done here in this piece of research

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<v Speaker 1>is applied to climate change. The four ways that consumers

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<v Speaker 1>can act in response to political matters are defined as

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<v Speaker 1>Boycott's pretty simple. You choose not to consume a product

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<v Speaker 1>or a product group or a brand. They can be

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<v Speaker 1>bi coots, let's be buy cots, and those by coots

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<v Speaker 1>are a little bit different. Sometimes it involves ring fencing

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<v Speaker 1>only buying products that are certified green power or certified

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<v Speaker 1>be Corp, for example, or it could be more broader

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<v Speaker 1>than that, by cots of solar storage or technologies of Tesla.

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<v Speaker 1>Then you've got discursive actions. And this is really not

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<v Speaker 1>so much about what you buy or you don't buy it,

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<v Speaker 1>but it's about how you communicate your consumption choices. It's

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<v Speaker 1>about imposing those beliefs on others, generally by making fun

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<v Speaker 1>of a corporation, a brand, or a politician and there

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<v Speaker 1>in many cases greenwashing. And finally you've got lifestyle choices.

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<v Speaker 1>This lifestyle choice is going to compass everything, but it's

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<v Speaker 1>where you see cobalt to the population avoiding flying, avoiding needs,

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<v Speaker 1>electrifying their homes, or you know, some cases, going off grid.

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<v Speaker 1>So let's stay fit a little bit on the discursive

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<v Speaker 1>actions part, because I think that's one that might be

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<v Speaker 1>very new to us conceptually, or at least you know what.

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<v Speaker 1>I'm not going to speak for other people. It's new

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<v Speaker 1>to me conceptually, but it's something that actually, now that

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<v Speaker 1>you bring it up, it is really obvious that it's

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<v Speaker 1>we're surrounded by it because we live in this increasingly

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<v Speaker 1>technology filled world where we spend an inordinate amount of

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<v Speaker 1>times actually interacting on our phones and looking at different messaging,

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<v Speaker 1>not just advertising, but like different people's agendas on whether

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<v Speaker 1>it be Facebook, Twitter, Instagram, or a variety of other

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<v Speaker 1>much hipper apps that I'm sure people younger than we

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<v Speaker 1>actually use. So what is an example of something that

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<v Speaker 1>we might see that like a polluter parodying is one

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<v Speaker 1>of the areas that you looked to our social media movements.

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<v Speaker 1>Would something like a meat free Monday be considered a

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<v Speaker 1>social media movement? I could say that a lot a

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<v Speaker 1>lifestyle action in many cases where you're engaging a certain

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<v Speaker 1>population or community in changing their behavior. When we think

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<v Speaker 1>about discursive actions, we're thinking more about a way of

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<v Speaker 1>picking an antagonist and really reversing the script on them,

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<v Speaker 1>and we see this all around. Actually there's been as

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<v Speaker 1>much discursive actions, I think as there has been greenwashing

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<v Speaker 1>is you know, played climate discussions for years. But you know,

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<v Speaker 1>an example would be if you walk around any of

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<v Speaker 1>the cops cities and the most recently Glasgow billboards posted

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<v Speaker 1>across the city, you know, really pulling out brands like NatWest,

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<v Speaker 1>like Shell, like Standard, Jot and Jagua Landerer. So they're

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<v Speaker 1>you know, what's perceived or conveyed to be their greenwashing,

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<v Speaker 1>and they're a false script on the action they're taking

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<v Speaker 1>on climate change. There actually was a Twitter butt on

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<v Speaker 1>International Women's Day when people activated the butt by tagging

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<v Speaker 1>it to a Twitter feed where someone said Happy Women's Day.

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<v Speaker 1>Their gender pay gap number was automatically inserted by the

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<v Speaker 1>Twitter butt. That be considered a discursive action, yeah, I

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<v Speaker 1>would think. So, you know, they're really innovative, they're engaging,

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<v Speaker 1>they're normally comical. They're not going to appeal to everybody.

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<v Speaker 1>They are really just about getting a message out there

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<v Speaker 1>to they already believers. Uh and potentially highlighting a problems

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<v Speaker 1>outbuts so on discursive actions, they're almost always intended to

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<v Speaker 1>send a signal to the company that they're specifically talking about.

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<v Speaker 1>And yes, there is a public sentiment element to it

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<v Speaker 1>where you're trying to rally others, but you're also sending

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<v Speaker 1>a very deliberate message to either consumer or political group. Yeah,

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<v Speaker 1>I think that's right. So clearly the main audience here

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<v Speaker 1>is the climate engaged and the company being targeted, and

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<v Speaker 1>it's the pressure there c suite and executive to make

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<v Speaker 1>it just the change the behavior. As you said before,

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<v Speaker 1>they're monitoring their socials to see how much negative feedback

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<v Speaker 1>there is. If these you know, engaging billboards and tweets

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<v Speaker 1>and marketing campaigns get picked up by mass menia and

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<v Speaker 1>center and viewed by by thousands or hundreds of thousands

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<v Speaker 1>of millions of people, then suddenly that's extremely powerful and

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<v Speaker 1>potentially more powerful in their own brand in many cases

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<v Speaker 1>their own marketing efforts, and there's the expectation that there

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<v Speaker 1>will be a response. It's a distraction to their core

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<v Speaker 1>business and the way of avoiding that is the change.

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<v Speaker 1>Now for a very short break, stay with us. One

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<v Speaker 1>of the things that I read recently was about the

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<v Speaker 1>tagging within social media. So let's say Instagram and negative

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<v Speaker 1>Instagram post, and it was in the tens of thousands,

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<v Speaker 1>not hundreds of thousands, where a negative reaction to something

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<v Speaker 1>actually started to get a response from the marketing team

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<v Speaker 1>essentially at that company, and then would escalate it upward.

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<v Speaker 1>So getting the eyes of a company on their consumers,

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<v Speaker 1>which you know, the most important stakeholders in many respects,

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<v Speaker 1>is actually something that happens more quickly than you might

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<v Speaker 1>think because they're quite sensitive to what it is those

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<v Speaker 1>consumers think about, particularly in the consumer discretionary space, how

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<v Speaker 1>they're tied to that brand. But let's talk a second

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<v Speaker 1>actually about the boycotts and bycotts. So we're thinking boycotts

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<v Speaker 1>are the things we don't buycots are the things we

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<v Speaker 1>do buy, and what sort of market signals those may send.

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<v Speaker 1>But how about lifestyle choices? How would you say lifestyle

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<v Speaker 1>choices differ from these boycotts and bycotts. They generally bit

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<v Speaker 1>more all encompassing. So it's not just about buying a

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<v Speaker 1>certified componutral products. It's about changing your loss job obviously,

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<v Speaker 1>and being inconvenience in order to make your point at

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<v Speaker 1>the slight shaming movements out of Northern Europe is a

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<v Speaker 1>classy example here vegan and vegetarians and where it is

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<v Speaker 1>tied to a driver are examples of lifestyle movements. As

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<v Speaker 1>I mentioned earlier, you could trace this back to far

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<v Speaker 1>more fringe groups, you know, living off grid or in

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<v Speaker 1>isolated communities, living an environmentally friendly lifestyle. So in this

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<v Speaker 1>we have identified the different things that people are and

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<v Speaker 1>can do within within this space in order to influence.

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<v Speaker 1>But my question really is how do we measure it

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<v Speaker 1>and what sorts of things do you look at to

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<v Speaker 1>see whether or not these are significant things to be

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<v Speaker 1>watched by the political and corporate environment. I tend to

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<v Speaker 1>measure things through survey, and surveys are fraud beasts in

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<v Speaker 1>that you know what people say and what people do

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<v Speaker 1>is not always the same thing. Certainly, there's an agel

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<v Speaker 1>saying that the perception is reality. So really, as a

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<v Speaker 1>forward indicator, perception of how people view companies of happy

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<v Speaker 1>with your policies and politicians will shape their reality more

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<v Speaker 1>so than data of what has happened in the past.

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<v Speaker 1>And through that lens we can be a number of

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<v Speaker 1>people who are adopting different technologies for different reasons, for example,

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<v Speaker 1>through survey or the number of people who have positive

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<v Speaker 1>or negative opinions of a politician, of a policy, of

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<v Speaker 1>a corporation, of a corporate action. And it all informs

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<v Speaker 1>a view of can you consume a driver and how

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<v Speaker 1>much activity and behavior might just be economic and rational,

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<v Speaker 1>and how much might be taken to us into account

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<v Speaker 1>some sort of other X factor or disengagement of the

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<v Speaker 1>political discourse. What are some of the more interesting surveys

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<v Speaker 1>that you've looked at as a fleet? I highlight the

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<v Speaker 1>surveys have flagged a couple of problems in the way

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<v Speaker 1>we talk about climate change. Generally speaking, the surveys highlight

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<v Speaker 1>that climate change in the environment are conflated and one

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<v Speaker 1>of the same water pollution is treated the same as

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<v Speaker 1>coal emissions, and therefore the symptoms, causes, and solutions climate

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<v Speaker 1>change are really not abvious to people and their actions

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<v Speaker 1>they're spending. Their actions might be totally misdirected towards what

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<v Speaker 1>they feel activities that will benefit the climate in some way.

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<v Speaker 1>There's certainly willingness or increase willingness to pay for those

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<v Speaker 1>products and solutions. But if you don't know where to

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<v Speaker 1>spend the money or if you're misdone and a way

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<v Speaker 1>to spend the money. We're obviously getting some poor outcomes.

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<v Speaker 1>Let's talk a little bit about the political part of it.

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<v Speaker 1>The term is political consumer and what we've talked about

0:12:25.040 --> 0:12:28.560
<v Speaker 1>thus far. You brought up politicians, but I'm really seeing

0:12:28.640 --> 0:12:32.800
<v Speaker 1>this is much more sending signals to companies in particular

0:12:32.880 --> 0:12:36.480
<v Speaker 1>again in the consumer and consumer discutionary space. How does

0:12:36.520 --> 0:12:41.760
<v Speaker 1>this influence politicians and how closely are they watching boycotts,

0:12:41.760 --> 0:12:45.720
<v Speaker 1>by cuts, lifestyle choices in terms of how they're not

0:12:45.880 --> 0:12:49.320
<v Speaker 1>just formulating policy, which is really important, but also forming

0:12:49.360 --> 0:12:53.000
<v Speaker 1>their platform for election and re election. To talk about

0:12:53.000 --> 0:12:57.199
<v Speaker 1>companies first and clearly, within political consumerism, the company can

0:12:57.200 --> 0:12:59.640
<v Speaker 1>be the antagonists. It can be That's how I got

0:12:59.640 --> 0:13:01.480
<v Speaker 1>on all Board that he has made a mockery of

0:13:01.600 --> 0:13:04.000
<v Speaker 1>because of their green washing. They can also be the consumer.

0:13:04.080 --> 0:13:06.679
<v Speaker 1>And in the final stage of put consumerism, really, when

0:13:06.679 --> 0:13:09.319
<v Speaker 1>you're going through those fringe groups society into a larger

0:13:09.360 --> 0:13:12.640
<v Speaker 1>minority into the majority, the corporations ultimately change as well

0:13:12.720 --> 0:13:15.240
<v Speaker 1>and pressure their supply chain, and they become the catalyst

0:13:15.320 --> 0:13:18.160
<v Speaker 1>that change. They become the force here. I think political

0:13:18.200 --> 0:13:20.360
<v Speaker 1>consurers is pretty apparent to me. Within my time of

0:13:20.440 --> 0:13:23.559
<v Speaker 1>being effort I have recalcissant governments have followed me around.

0:13:23.559 --> 0:13:27.280
<v Speaker 1>I suppose you know. I started here in Australia shortly

0:13:27.280 --> 0:13:29.760
<v Speaker 1>within a year or so, the Tony Abbott was elected

0:13:30.240 --> 0:13:33.480
<v Speaker 1>Prime Minister and quickly tore up the carbon pricing regime

0:13:33.480 --> 0:13:35.560
<v Speaker 1>that we had in place at the time. I moved

0:13:35.559 --> 0:13:37.920
<v Speaker 1>to the US. Within a year, Donald Trump was elected

0:13:38.040 --> 0:13:40.560
<v Speaker 1>to up a clean power plan and drew from the

0:13:40.600 --> 0:13:44.720
<v Speaker 1>Paris Accord. With each of those advance the immediate local

0:13:44.760 --> 0:13:48.679
<v Speaker 1>reaction was we're moving enormously backwards. There's three or four

0:13:48.800 --> 0:13:52.559
<v Speaker 1>years of backwards stepping on climate change and climate policy

0:13:52.600 --> 0:13:55.120
<v Speaker 1>before there's any hope of change. And actually, what we

0:13:55.160 --> 0:13:57.360
<v Speaker 1>saw in both cases, in Australia and in the US

0:13:57.400 --> 0:13:59.600
<v Speaker 1>some of the most recalcistant administrations were seen in the

0:13:59.559 --> 0:14:02.960
<v Speaker 1>Western world, is that some slack and not all, but

0:14:03.080 --> 0:14:06.440
<v Speaker 1>some slack was taken up by consumers and corporations taking action,

0:14:06.600 --> 0:14:09.400
<v Speaker 1>and cities and organizations and others as well. But they

0:14:09.400 --> 0:14:11.880
<v Speaker 1>took up the slack as a message to those politicians

0:14:11.880 --> 0:14:14.200
<v Speaker 1>that we still care. In Australia, you know, when their

0:14:14.280 --> 0:14:16.640
<v Speaker 1>carbon pricing raising was torn up. We had no carbon

0:14:16.679 --> 0:14:19.960
<v Speaker 1>policy there for a while, we had front page news

0:14:19.960 --> 0:14:22.040
<v Speaker 1>story saying that we had the highest power prices in

0:14:22.040 --> 0:14:25.360
<v Speaker 1>the world. It was attributed by the politicians to carbon pricing,

0:14:25.400 --> 0:14:28.080
<v Speaker 1>but really it's pretty obvious to everybody now that it

0:14:28.120 --> 0:14:31.640
<v Speaker 1>was network spending and a very high exchange right, very

0:14:31.640 --> 0:14:34.640
<v Speaker 1>strong dollar that was leading to those record of power prices.

0:14:34.720 --> 0:14:37.440
<v Speaker 1>But that didn't change the social impression that it was

0:14:37.480 --> 0:14:41.480
<v Speaker 1>the climate policy and the action that was taken by

0:14:41.480 --> 0:14:44.160
<v Speaker 1>many consumers to say, we're still going to invest in

0:14:44.160 --> 0:14:46.920
<v Speaker 1>solar an investment solo, either because we don't like our

0:14:46.920 --> 0:14:49.200
<v Speaker 1>power company for price gauging us or for not taking

0:14:49.200 --> 0:14:51.880
<v Speaker 1>climate action, or we don't like this government again for

0:14:52.000 --> 0:14:55.560
<v Speaker 1>not taking climate action. That wasn't everybody installed solar. It

0:14:55.640 --> 0:14:58.680
<v Speaker 1>was around a fifth percent of customers installed as a

0:14:58.720 --> 0:15:02.440
<v Speaker 1>political message. Around four fifth was economics driven and they admitted.

0:15:02.480 --> 0:15:05.640
<v Speaker 1>So it is a significant minority twenty of the population

0:15:05.800 --> 0:15:08.160
<v Speaker 1>in the US. You have very similar stories when you

0:15:08.240 --> 0:15:09.640
<v Speaker 1>have the kind of the we are still in it

0:15:09.760 --> 0:15:12.920
<v Speaker 1>movement that was started up the Trump announced you would

0:15:12.920 --> 0:15:17.360
<v Speaker 1>withdraw from the Paris Climate Agreement, and you've got city states, colleges, churches,

0:15:17.920 --> 0:15:21.160
<v Speaker 1>everyone's saying we will commit to a pathway consistent with

0:15:21.280 --> 0:15:24.280
<v Speaker 1>one and a half degree warning and take action toward it.

0:15:24.360 --> 0:15:27.320
<v Speaker 1>And some of those actions work economic anyway, but many works,

0:15:27.440 --> 0:15:29.800
<v Speaker 1>many were two or three years ahead of the economics

0:15:29.880 --> 0:15:32.800
<v Speaker 1>really making sense on such a pledge, and yet they

0:15:32.800 --> 0:15:35.920
<v Speaker 1>made that decision anyway, and that maintained the political pressure

0:15:36.120 --> 0:15:38.920
<v Speaker 1>such that not all was lost. Now for a very

0:15:38.920 --> 0:15:43.680
<v Speaker 1>short break, stay with us. One of the things I

0:15:43.760 --> 0:15:46.720
<v Speaker 1>think that we see very clearly in our analysis across

0:15:46.760 --> 0:15:48.960
<v Speaker 1>the varied deems that we have at being the efforts

0:15:49.040 --> 0:15:52.840
<v Speaker 1>that there is no one single thing that is the

0:15:52.880 --> 0:15:56.200
<v Speaker 1>most important thing. There is this kind of concept that

0:15:56.280 --> 0:15:59.720
<v Speaker 1>generally you have this archway and each stone is interdependent

0:15:59.760 --> 0:16:01.280
<v Speaker 1>on each other to hold each other up. And I

0:16:01.480 --> 0:16:04.520
<v Speaker 1>know that this is definitely one of those the political

0:16:04.720 --> 0:16:09.080
<v Speaker 1>consumer space as it interrelates then with politics and with companies,

0:16:09.720 --> 0:16:14.240
<v Speaker 1>but specifically as we head now into what is a progressed,

0:16:14.600 --> 0:16:18.080
<v Speaker 1>high inflation environment, and some of these technologies, as you're

0:16:18.120 --> 0:16:21.360
<v Speaker 1>pointing out, technologies are actually products that are considered to

0:16:21.400 --> 0:16:25.920
<v Speaker 1>be greener, cleaner. Adoption may slow down as people have

0:16:26.040 --> 0:16:30.560
<v Speaker 1>less discretionary income to spend on these things or spare

0:16:30.600 --> 0:16:33.560
<v Speaker 1>income to spend on kind of things that are more expensive.

0:16:34.280 --> 0:16:40.320
<v Speaker 1>How important is the political consumer space in driving change

0:16:40.400 --> 0:16:43.440
<v Speaker 1>because you referenced that at some point it picked up

0:16:43.480 --> 0:16:47.120
<v Speaker 1>the lap when you know the politics backed away from

0:16:47.120 --> 0:16:51.000
<v Speaker 1>looking at this in certain geographies. Will we be able

0:16:51.040 --> 0:16:56.080
<v Speaker 1>to have the same progress on reaching certain climate goals

0:16:56.680 --> 0:17:01.520
<v Speaker 1>if this ends up becoming a decrease in element of

0:17:01.920 --> 0:17:04.760
<v Speaker 1>I guess the change nexus that we're looking at inflation

0:17:04.800 --> 0:17:06.840
<v Speaker 1>is a good place to start. Actually, it was obviously

0:17:07.359 --> 0:17:10.600
<v Speaker 1>contemporary topics, and I think it will drive change. When

0:17:10.640 --> 0:17:14.000
<v Speaker 1>people drive past and see fuel prices they haven't seen ever,

0:17:14.080 --> 0:17:16.280
<v Speaker 1>or haven't seen in at least ten years, they're going

0:17:16.280 --> 0:17:18.399
<v Speaker 1>to make decisions. Very few, I would argue, we're going

0:17:18.440 --> 0:17:20.119
<v Speaker 1>to do the calculation of workout whether an e V

0:17:20.280 --> 0:17:23.680
<v Speaker 1>makes sense of its day. But enough will be outraged

0:17:24.000 --> 0:17:27.439
<v Speaker 1>at the fact that politicians are still levying fuel exercises

0:17:27.480 --> 0:17:30.760
<v Speaker 1>on them whilst petrol prices are so high, or outraged

0:17:30.880 --> 0:17:34.280
<v Speaker 1>that fuel companies are a price gouging them, you know,

0:17:34.640 --> 0:17:37.560
<v Speaker 1>oblivious to the greater macro picture, and they'll make a

0:17:37.600 --> 0:17:40.159
<v Speaker 1>decision to purchase electric vehicle regardless. Now that might not

0:17:40.200 --> 0:17:42.200
<v Speaker 1>be driven by climate, maybe it will be a factor.

0:17:42.359 --> 0:17:45.160
<v Speaker 1>I'm sure there is political consumerism going on right now

0:17:45.240 --> 0:17:49.200
<v Speaker 1>around inflation and particularly energy inflation with climate benefit. That's

0:17:49.200 --> 0:17:51.280
<v Speaker 1>a really good point because I'm thinking about the high

0:17:51.280 --> 0:17:53.560
<v Speaker 1>gas prices at the moment, and then this whole discussion

0:17:53.600 --> 0:17:56.439
<v Speaker 1>around heat pumps and how difficult in some geographies they

0:17:56.440 --> 0:17:58.560
<v Speaker 1>can be to install. And actually I know a few

0:17:58.560 --> 0:18:02.160
<v Speaker 1>people who are essentially pushing extra hard through that paper

0:18:02.200 --> 0:18:06.119
<v Speaker 1>were given the current economic and political crimeate around what

0:18:06.320 --> 0:18:10.080
<v Speaker 1>is you know, fraught pipelines of natural gas from eastern

0:18:10.160 --> 0:18:12.399
<v Speaker 1>to to western Europe. I was thinking about it as

0:18:12.520 --> 0:18:15.080
<v Speaker 1>people probably would spend less on greener things. But you

0:18:15.160 --> 0:18:17.639
<v Speaker 1>raise a really good point. A may spur additional action

0:18:17.800 --> 0:18:20.359
<v Speaker 1>in other areas. They need to be able to afford it,

0:18:20.400 --> 0:18:22.960
<v Speaker 1>so certainly, so that's that point is not lost. But

0:18:23.040 --> 0:18:26.239
<v Speaker 1>given the capability to afford to make that decision, and

0:18:26.280 --> 0:18:29.760
<v Speaker 1>we're talking about you know, fringe to to to larger

0:18:29.800 --> 0:18:32.720
<v Speaker 1>minorities of the population here, action will not always be

0:18:32.800 --> 0:18:35.439
<v Speaker 1>driven by economics. That we've driven by a political statement

0:18:35.520 --> 0:18:39.000
<v Speaker 1>or a statement to corporations that the status quo isn't

0:18:39.000 --> 0:18:41.399
<v Speaker 1>working and change needs to happen. So you've got a

0:18:41.400 --> 0:18:43.320
<v Speaker 1>couple of case studies in here that I think are

0:18:43.400 --> 0:18:45.760
<v Speaker 1>worth highlighting. So maybe we could go into those in

0:18:45.840 --> 0:18:48.719
<v Speaker 1>some detail. But let's talk about California households and the

0:18:48.760 --> 0:18:54.200
<v Speaker 1>bi cuts of pv SO photovoltaic home solar and backup

0:18:54.200 --> 0:18:58.160
<v Speaker 1>batteries and some regards which I know have become useful

0:18:58.480 --> 0:19:02.080
<v Speaker 1>as a alternative of two backup generators. There have been

0:19:02.119 --> 0:19:04.640
<v Speaker 1>some power outages that have continued over the last few

0:19:04.680 --> 0:19:09.359
<v Speaker 1>years in California, specifically due to things like buyers and winds.

0:19:10.359 --> 0:19:14.440
<v Speaker 1>What has happened in California that that's a sophisticated by

0:19:14.480 --> 0:19:16.800
<v Speaker 1>cut market, is it not? I think it is. I

0:19:16.800 --> 0:19:20.000
<v Speaker 1>think it is of multiple technologies. But you know, the

0:19:20.040 --> 0:19:23.880
<v Speaker 1>conflation of different events around, you know, around the period

0:19:26.040 --> 0:19:30.960
<v Speaker 1>was really interesting California because clearly you had solar already economic,

0:19:31.000 --> 0:19:34.040
<v Speaker 1>and for most consumers you had storages really being pushed

0:19:34.040 --> 0:19:37.280
<v Speaker 1>and new intenses in place, so economic drivers improving. But

0:19:37.400 --> 0:19:40.879
<v Speaker 1>beyond that, the political landscape had just changed. Trump is

0:19:40.920 --> 0:19:45.040
<v Speaker 1>in his second year in office and in becoming he's

0:19:45.160 --> 0:19:47.920
<v Speaker 1>announced he's going to withdraw from the Paris Climate Agreement,

0:19:48.400 --> 0:19:52.680
<v Speaker 1>and meanwhile California face its most destructive wildfire season ever

0:19:53.040 --> 0:19:55.560
<v Speaker 1>forty seven lives or lost. Ten thousand buildings or more

0:19:55.680 --> 0:19:58.080
<v Speaker 1>were destroyed, and there was a bit of a movement there.

0:19:58.119 --> 0:20:00.200
<v Speaker 1>You know, there was a strong uptake in all the

0:20:00.280 --> 0:20:03.920
<v Speaker 1>storage to go after those fires. Plus some other liabilities

0:20:03.960 --> 0:20:06.880
<v Speaker 1>incurred by the local power company, Pacific Gas and Electric,

0:20:07.560 --> 0:20:10.760
<v Speaker 1>ultimately led to their bankruptcy. So suddenly you have these

0:20:10.800 --> 0:20:13.200
<v Speaker 1>two antagonists. You're PG and E, and you had a

0:20:13.200 --> 0:20:16.119
<v Speaker 1>federal government who was moving backward on climate change, and

0:20:16.160 --> 0:20:19.240
<v Speaker 1>meanwhile you're facing what you see as the most destructive

0:20:19.240 --> 0:20:22.200
<v Speaker 1>and cataclysmic climate events in history. It was only a

0:20:22.320 --> 0:20:24.719
<v Speaker 1>year later there were more wildfires and more damage than

0:20:24.720 --> 0:20:28.000
<v Speaker 1>the political response was to the Trump criticized the California

0:20:28.040 --> 0:20:30.720
<v Speaker 1>authorities for not breaking the forest. So when there's that

0:20:30.800 --> 0:20:32.560
<v Speaker 1>sort of political discourse, there is going to be a

0:20:32.640 --> 0:20:35.320
<v Speaker 1>consumer action. It helped that the economics were great, of

0:20:35.359 --> 0:20:38.639
<v Speaker 1>course it did, but you saw these other nudges. And

0:20:38.720 --> 0:20:41.800
<v Speaker 1>in consumer behavioral science we always talk about nudges, and

0:20:41.840 --> 0:20:44.639
<v Speaker 1>the political nudge here was actually to do nothing or

0:20:44.720 --> 0:20:46.920
<v Speaker 1>to pretend it wasn't a problem. And that was enough

0:20:46.960 --> 0:20:49.439
<v Speaker 1>of a nudge for the engage and the educator to

0:20:49.480 --> 0:20:52.280
<v Speaker 1>make a decision to adopt technology. Then let's talk also

0:20:52.280 --> 0:20:54.600
<v Speaker 1>about another case study that you referenced a little earlier

0:20:54.680 --> 0:20:58.840
<v Speaker 1>regarding in the Nordics flake shaming, and some airlines have

0:20:59.200 --> 0:21:01.520
<v Speaker 1>seen it as a threat, other airlines have actually taken

0:21:01.520 --> 0:21:05.960
<v Speaker 1>it head on. So KLM lunch this Fly Responsibly campaign

0:21:06.160 --> 0:21:10.320
<v Speaker 1>that actually addresses and embraces a little bit this flight

0:21:10.359 --> 0:21:13.680
<v Speaker 1>shaming mentality that's going on at the moment. What sort

0:21:13.680 --> 0:21:16.239
<v Speaker 1>of changes have the surveys that you looked at, how

0:21:16.400 --> 0:21:20.040
<v Speaker 1>people responded to this, and is this pressure or potentially

0:21:20.160 --> 0:21:24.000
<v Speaker 1>virtue signaling, is it working and is it changing people's patterns.

0:21:24.720 --> 0:21:27.359
<v Speaker 1>Flight shaming or at least flight avoidance is larger than

0:21:27.400 --> 0:21:30.400
<v Speaker 1>people expect. And the flight shaping movement was a very

0:21:30.440 --> 0:21:33.320
<v Speaker 1>Northern European movement at first, a little bit elitist. It

0:21:33.440 --> 0:21:36.400
<v Speaker 1>was a bunch of local celebrities talking about their boycott

0:21:36.400 --> 0:21:39.240
<v Speaker 1>of plane and travel because of emissions. It's spread across

0:21:39.240 --> 0:21:41.840
<v Speaker 1>Western Europe. But really we're seeing science that all around

0:21:41.840 --> 0:21:45.639
<v Speaker 1>the world now. For example, in the UK, the majority

0:21:45.240 --> 0:21:48.159
<v Speaker 1>of Britons now say they have already or likely to

0:21:48.200 --> 0:21:52.120
<v Speaker 1>avoid traveling by plane on holidays. You see even similar

0:21:52.280 --> 0:21:56.719
<v Speaker 1>numbers in China, smaller numbers in Japan, but an awareness

0:21:56.800 --> 0:22:00.919
<v Speaker 1>that's short distance flying short distaviation its emissions and can

0:22:00.960 --> 0:22:04.480
<v Speaker 1>be avoided. Follows through is more difficult to measure, especially

0:22:04.560 --> 0:22:08.720
<v Speaker 1>during the last two or three years when the wiped out,

0:22:08.800 --> 0:22:10.440
<v Speaker 1>So it's a bit too early to know, but this

0:22:10.520 --> 0:22:13.320
<v Speaker 1>was very much on the forefront of airlines minds and

0:22:13.400 --> 0:22:17.800
<v Speaker 1>dialogues going in COVID. You mentioned KOM that fly responsibily

0:22:17.880 --> 0:22:21.520
<v Speaker 1>campaign is particularly interesting because they're basically asking travelers to

0:22:21.560 --> 0:22:24.879
<v Speaker 1>consider not flying at all, are using something else. Most

0:22:24.880 --> 0:22:28.560
<v Speaker 1>other airlines really just present your carbon offset options or

0:22:28.600 --> 0:22:31.560
<v Speaker 1>you know, flying carbon neutral options. They're not trying to

0:22:31.600 --> 0:22:34.560
<v Speaker 1>turn away your business. Across Europe we see a under

0:22:34.560 --> 0:22:37.920
<v Speaker 1>of organizations banning short distance flights to their employees. Lots

0:22:37.960 --> 0:22:41.639
<v Speaker 1>of universities, the BBC Greater London Authority all banned employees

0:22:41.640 --> 0:22:44.760
<v Speaker 1>from traveling. We see Deloitte, for example, making a major

0:22:44.800 --> 0:22:47.800
<v Speaker 1>investment in light Year, likely as a company out of

0:22:47.840 --> 0:22:51.280
<v Speaker 1>the Netherlands that makes solar powered cars, which will be

0:22:51.280 --> 0:22:55.040
<v Speaker 1>one of the first customers of to move their employees

0:22:55.200 --> 0:22:58.359
<v Speaker 1>across continental Europe seeking out alternatives because again, you know,

0:22:58.760 --> 0:23:01.440
<v Speaker 1>corporations are kind the final movie here. They think about

0:23:01.440 --> 0:23:04.040
<v Speaker 1>their supply chain, they think about where criticism is going

0:23:04.080 --> 0:23:06.240
<v Speaker 1>to come from in the future, and they're taking action.

0:23:06.600 --> 0:23:09.280
<v Speaker 1>He referenced Curbon offsets and then said, you know, playing

0:23:09.359 --> 0:23:11.560
<v Speaker 1>Curbon neutral on that. But we have a whole another

0:23:11.640 --> 0:23:14.320
<v Speaker 1>episode with Kyle Harrison about the offset space and how

0:23:14.359 --> 0:23:17.560
<v Speaker 1>incredibly fraught the additionality of those offsets can be. But

0:23:17.640 --> 0:23:19.800
<v Speaker 1>I don't want to digress too much there. Let's go

0:23:19.840 --> 0:23:23.240
<v Speaker 1>into one final example while we're on the show today

0:23:23.480 --> 0:23:27.160
<v Speaker 1>about resilian products and how that may have an impact

0:23:27.359 --> 0:23:31.359
<v Speaker 1>on the Amazon rainforest. And you know what people are

0:23:31.400 --> 0:23:34.639
<v Speaker 1>actually doing and how they're tying specific products to that

0:23:34.800 --> 0:23:38.960
<v Speaker 1>geographic space and that ecosystem. This is a really fascinating example.

0:23:39.040 --> 0:23:41.600
<v Speaker 1>And as a current example, right before I mentioned Australia,

0:23:41.720 --> 0:23:45.160
<v Speaker 1>I mentioned the US and California. With that political dynamics

0:23:45.240 --> 0:23:48.920
<v Speaker 1>passed in many cases, in most cases in Brazil is

0:23:48.960 --> 0:23:52.520
<v Speaker 1>still very much happening. And you've got a President Bosonara

0:23:52.560 --> 0:23:56.919
<v Speaker 1>there who has been skeptical and critical of climate action

0:23:57.200 --> 0:24:01.280
<v Speaker 1>since his in operation, and you know, not a lot

0:24:01.320 --> 0:24:05.280
<v Speaker 1>of pressure, not a lot of accountability from the Brazilian people.

0:24:05.680 --> 0:24:08.560
<v Speaker 1>One because it's very difficult to take action against what

0:24:08.720 --> 0:24:11.360
<v Speaker 1>is really in many cases illegal operations clearing the Amazon

0:24:11.520 --> 0:24:16.120
<v Speaker 1>add Secondly, because you know protests is fraught with danger essentially,

0:24:16.240 --> 0:24:18.639
<v Speaker 1>so what instead you see is that the supplier channel.

0:24:18.680 --> 0:24:22.240
<v Speaker 1>Did you see corporations taking action for their customers and

0:24:22.280 --> 0:24:24.520
<v Speaker 1>their constituents on the opposite side of the world. An

0:24:24.520 --> 0:24:28.240
<v Speaker 1>example here would be a group of supermarkets around the world.

0:24:28.240 --> 0:24:31.280
<v Speaker 1>It included you know, Audi and Astor and test Go

0:24:31.480 --> 0:24:35.639
<v Speaker 1>and woar Wars from Australia pressuring their concern to the

0:24:35.720 --> 0:24:39.399
<v Speaker 1>Brazilian government around a proposal that they say would lead

0:24:39.440 --> 0:24:43.800
<v Speaker 1>to further deforestation, and they basically threatened to stop buying

0:24:44.000 --> 0:24:48.040
<v Speaker 1>all products that were tied to the Brazilian agricultural supply chains,

0:24:48.359 --> 0:24:51.959
<v Speaker 1>enormous impacts further upstream obviously if they were to do so,

0:24:52.960 --> 0:24:56.040
<v Speaker 1>they're advocating basically on their behalf customers in Europe and

0:24:56.119 --> 0:25:00.119
<v Speaker 1>Australia and elsewhere, to say, our consumers won't stand for this,

0:25:00.280 --> 0:25:03.800
<v Speaker 1>even if your consumers in Brazil havevent or can't take action.

0:25:03.920 --> 0:25:08.120
<v Speaker 1>We've seen it from European banks decided to divest from

0:25:08.119 --> 0:25:13.240
<v Speaker 1>meat producers or tied deforestation in Brazil and really distributed

0:25:13.280 --> 0:25:16.200
<v Speaker 1>action on the other side of the world forcing some

0:25:16.359 --> 0:25:19.359
<v Speaker 1>level of change in Brazil. So here This brings me

0:25:19.400 --> 0:25:24.480
<v Speaker 1>to a point regarding who and specifically where are these

0:25:24.520 --> 0:25:27.560
<v Speaker 1>political consumers really prevalent. And this is going to vary

0:25:27.640 --> 0:25:31.440
<v Speaker 1>geography to geography, probably for a variety of reasons, including

0:25:31.760 --> 0:25:36.080
<v Speaker 1>culture and discretionary income. But where are we seeing high

0:25:36.080 --> 0:25:39.720
<v Speaker 1>percentages of individuals within some of these surveys that you

0:25:39.760 --> 0:25:43.440
<v Speaker 1>looked at that are willing and interested in engaging in

0:25:44.160 --> 0:25:47.280
<v Speaker 1>being a political consumer. So one thing I've looked at

0:25:47.359 --> 0:25:50.800
<v Speaker 1>here is to compare the willingness of people to pay

0:25:50.840 --> 0:25:53.359
<v Speaker 1>more for products that are good for environment. Again, they

0:25:53.359 --> 0:25:56.879
<v Speaker 1>can plate environment and climate and their intention to actually

0:25:56.920 --> 0:25:59.720
<v Speaker 1>buy more sustainable products, and what we see is a

0:25:59.720 --> 0:26:03.080
<v Speaker 1>bit of a mismatched there so many countries, many affluent

0:26:03.160 --> 0:26:08.840
<v Speaker 1>countries Germany, US, UK, Australia, consumers say they are willing

0:26:08.840 --> 0:26:11.040
<v Speaker 1>to pay more for products they can afford it. They're

0:26:11.080 --> 0:26:12.680
<v Speaker 1>willing to pay more for products that they see good

0:26:12.680 --> 0:26:14.919
<v Speaker 1>for the environment. But it's much more vary when it

0:26:14.920 --> 0:26:18.159
<v Speaker 1>comes to intention, it's universally lower. Fewer people will intend

0:26:18.160 --> 0:26:20.240
<v Speaker 1>to buy more sustainable products than are willing to say

0:26:20.359 --> 0:26:23.120
<v Speaker 1>to pay more for them. In some cases that stuck.

0:26:23.240 --> 0:26:26.640
<v Speaker 1>So in Australia, for example, half the population says they're

0:26:26.640 --> 0:26:29.680
<v Speaker 1>willing to pay more, but only about a third intends

0:26:29.680 --> 0:26:32.680
<v Speaker 1>to buy more. So they were the wealthy countries you're

0:26:32.720 --> 0:26:35.040
<v Speaker 1>talking about, But that's not always the class. Clearly, there's

0:26:35.080 --> 0:26:38.240
<v Speaker 1>plenty of countries where consumers just don't have the income,

0:26:38.560 --> 0:26:41.399
<v Speaker 1>the ability and the financial stability to make these to

0:26:41.480 --> 0:26:44.879
<v Speaker 1>make altruistic choices whatsoever. And in others it really comes

0:26:44.920 --> 0:26:48.080
<v Speaker 1>down to the ability to be an activist. And for

0:26:48.119 --> 0:26:50.920
<v Speaker 1>example in India, which you could well be paid to

0:26:51.000 --> 0:26:53.639
<v Speaker 1>the prior of the last cop given they aid the

0:26:53.680 --> 0:26:56.960
<v Speaker 1>discussions go on for the last two days. Climate activism

0:26:57.000 --> 0:26:59.200
<v Speaker 1>is really not part of the social discourse, so potentially

0:26:59.240 --> 0:27:03.480
<v Speaker 1>not even out of the political thinking and priorities and

0:27:03.520 --> 0:27:05.920
<v Speaker 1>in addressing climate change. So if you there are certain

0:27:05.920 --> 0:27:08.680
<v Speaker 1>supply chains and certain parts of the supply chain which

0:27:08.720 --> 0:27:13.679
<v Speaker 1>are invariably going to be more responsive to in consumers

0:27:13.760 --> 0:27:16.439
<v Speaker 1>like people like you and I than others. In what

0:27:16.640 --> 0:27:21.520
<v Speaker 1>areas is the consumer voice a really important and critical

0:27:21.600 --> 0:27:25.280
<v Speaker 1>part of moving towards a decarbonized future? And what areas

0:27:25.320 --> 0:27:29.239
<v Speaker 1>where really is going to come down to politics and

0:27:29.280 --> 0:27:32.440
<v Speaker 1>the companies themselves looking at things differently, In consumers maybe

0:27:32.440 --> 0:27:34.560
<v Speaker 1>don't have as much of an influence, and I think

0:27:34.560 --> 0:27:36.760
<v Speaker 1>it is a second question into that personally, where should

0:27:36.760 --> 0:27:39.680
<v Speaker 1>I spend my time? It's an awesome question. I'll like

0:27:39.800 --> 0:27:42.160
<v Speaker 1>to think that consumers can do three things. They cannoither

0:27:43.680 --> 0:27:47.000
<v Speaker 1>buy something, change the product produces lower emissions. They can

0:27:47.080 --> 0:27:49.280
<v Speaker 1>change their behavior and not necessarily need to buy anything.

0:27:49.720 --> 0:27:52.320
<v Speaker 1>Or they can stop consuming and that will almost certainly

0:27:52.359 --> 0:27:54.560
<v Speaker 1>lower emissions in a great way, and not the other

0:27:54.600 --> 0:27:57.840
<v Speaker 1>two options. Failing that, you need the supply Chaine decarbonize

0:27:58.000 --> 0:28:00.640
<v Speaker 1>that supplies consumers. And remember you know you could tie

0:28:00.680 --> 0:28:03.760
<v Speaker 1>back two thirds or three quarters of emissions can be

0:28:03.800 --> 0:28:05.800
<v Speaker 1>tied back to household consumption. At the end of the day,

0:28:05.840 --> 0:28:08.320
<v Speaker 1>we are generally producing something for someone who needs to

0:28:08.359 --> 0:28:10.440
<v Speaker 1>produce something for household. So when you think about the

0:28:10.480 --> 0:28:14.600
<v Speaker 1>sectors that are really reliant on consumer action, road transport

0:28:14.760 --> 0:28:17.960
<v Speaker 1>or passenger transport is extremely reliant on consumer action. We

0:28:17.960 --> 0:28:20.320
<v Speaker 1>are then he consumers to biolect vehicles and replace their

0:28:20.320 --> 0:28:23.280
<v Speaker 1>I C s or to forego driving, or to move

0:28:23.359 --> 0:28:27.840
<v Speaker 1>from vehicles into public transit, microbit mobility and pedestrian alternatives.

0:28:28.040 --> 0:28:32.240
<v Speaker 1>Without that, without consumers changing behavior or products, there will

0:28:32.480 --> 0:28:35.960
<v Speaker 1>be no decobanization in road transport riding off bio fuels

0:28:36.160 --> 0:28:39.400
<v Speaker 1>and other options that the supply chain could do. But

0:28:39.400 --> 0:28:42.120
<v Speaker 1>when you think about something like aviation, consumers have no alternative.

0:28:42.160 --> 0:28:44.960
<v Speaker 1>They can stop flying potentially if it's a shortcoll flight

0:28:45.000 --> 0:28:47.040
<v Speaker 1>and there's alternatives available, but that's going to be a

0:28:47.080 --> 0:28:49.840
<v Speaker 1>fairly minority of people. Look in dense markets like where

0:28:49.840 --> 0:28:52.000
<v Speaker 1>you're sitting in London, it's going to be nobody where

0:28:52.000 --> 0:28:54.720
<v Speaker 1>I'm sitting in Australia. And so really that we're totally

0:28:54.720 --> 0:28:58.800
<v Speaker 1>reliant on the airline supply chain, the aviation supply chain

0:28:58.880 --> 0:29:03.200
<v Speaker 1>to build lighter aircra after, create lower emission, lower fuel

0:29:03.200 --> 0:29:06.920
<v Speaker 1>consumption planes and invest in alternatives, invest in hydrogen or

0:29:06.920 --> 0:29:09.640
<v Speaker 1>electric or whatever the alternatives might be. Because consumers won't

0:29:09.680 --> 0:29:11.960
<v Speaker 1>have that don't have that ability. And then you know,

0:29:11.960 --> 0:29:14.720
<v Speaker 1>when across the power sector kind of you need both.

0:29:15.120 --> 0:29:18.000
<v Speaker 1>Consumers need to be buying the electric appliances such that

0:29:18.040 --> 0:29:22.120
<v Speaker 1>the decarbonized electricity system can provide them with clean power.

0:29:22.480 --> 0:29:24.480
<v Speaker 1>If you don't get both of those things, you still

0:29:24.520 --> 0:29:28.440
<v Speaker 1>have emissions stemming from heat from cooking, from from other

0:29:28.600 --> 0:29:31.840
<v Speaker 1>oil gas and solid fuel us. So consumers are a

0:29:31.880 --> 0:29:35.080
<v Speaker 1>massive vector of change. They're needed. Really, the question here

0:29:35.120 --> 0:29:37.560
<v Speaker 1>is around how do they engage with politicians, how to

0:29:37.600 --> 0:29:40.520
<v Speaker 1>politicians engage with them support that transition. When you look

0:29:40.560 --> 0:29:42.959
<v Speaker 1>at the emissions in your home, that the bulk are

0:29:43.000 --> 0:29:45.560
<v Speaker 1>coming from, heat aviation is a big factor as well.

0:29:46.120 --> 0:29:48.840
<v Speaker 1>So you need to decide whether there is a product

0:29:48.880 --> 0:29:51.360
<v Speaker 1>substitution that will allow you to go about your lifestyle

0:29:51.560 --> 0:29:54.920
<v Speaker 1>or whether you're willing to be inconvenienced or abstained from consumption.

0:29:55.080 --> 0:29:57.960
<v Speaker 1>And at the moment that comes down to an economic

0:29:58.040 --> 0:30:00.720
<v Speaker 1>versus a lifestyle decision, but in the future doesn't necessarily

0:30:00.760 --> 0:30:03.520
<v Speaker 1>have to be because gosh, I think all roads lead

0:30:03.520 --> 0:30:05.680
<v Speaker 1>to heat in so many respects, both in the residential

0:30:05.760 --> 0:30:09.680
<v Speaker 1>and in the industry heat space. So hopefully my friend

0:30:09.720 --> 0:30:12.040
<v Speaker 1>who is looking at that heat pump will help bring

0:30:12.080 --> 0:30:15.000
<v Speaker 1>prices down in increased skilled labor to actually look at

0:30:15.000 --> 0:30:19.320
<v Speaker 1>heat pumps to build a potentially more sustainable home environment

0:30:19.360 --> 0:30:21.600
<v Speaker 1>for all of us in the future, uh and bring

0:30:21.600 --> 0:30:24.760
<v Speaker 1>those costs down of that technology in the meantime, Thank

0:30:24.800 --> 0:30:28.160
<v Speaker 1>you Hugh for keeping an eye on different consumer behaviors.

0:30:28.280 --> 0:30:31.280
<v Speaker 1>We look forward to speaking with you again sometime soon

0:30:31.680 --> 0:30:35.520
<v Speaker 1>regarding what the surveys are telling us around consumer adoption. Thanks,

0:30:35.520 --> 0:30:39.960
<v Speaker 1>I appreciate it. Today's episode of Switched On was edited

0:30:40.000 --> 0:30:42.680
<v Speaker 1>by Rex Warner of gray Stoke Media and produced by

0:30:42.720 --> 0:30:46.280
<v Speaker 1>Ava Marina Gonzalez Isla at b F. Bloomberg an A

0:30:46.480 --> 0:30:49.720
<v Speaker 1>is a service provided by Bloomberg Finance LP and its affiliates.

0:30:49.760 --> 0:30:52.280
<v Speaker 1>This recording does not constitute, nor should it be construed,

0:30:52.320 --> 0:30:55.920
<v Speaker 1>as investment advice, investment recommendations, or recommendation as to an

0:30:55.920 --> 0:30:58.920
<v Speaker 1>investment or other strategy. Bloomberg anya app should not be

0:30:58.920 --> 0:31:01.440
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0:31:01.480 --> 0:31:04.840
<v Speaker 1>investment decision. Neither Bloomberg Finance Lp nor any of its

0:31:04.880 --> 0:31:08.040
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0:31:08.120 --> 0:31:10.960
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0:31:11.000 --> 0:31:13.880
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