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Speaker 1: Welcome back.

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Speaker 2: We're on an any in the Card Doctor here eight

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Speaker 2: five five five six zero nine nine zero zero, blasting

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Speaker 2: out loud and clear, and happy to be here on

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Speaker 2: all of these Card Doctor affiliates, especially wrcr AM seventeen hundred, Rockland.

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Speaker 2: We're glad to include them in the ever growing Card

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Speaker 2: Doctor family of affiliates across this great country of ours,

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Speaker 2: and we're happy to be able to be here and

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Speaker 2: talk to everybody in New York, New Jersey, Connecticut and

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Speaker 2: so on.

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Speaker 1: So it's good to be back. Real quick.

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Speaker 2: I want to flash back myself, no pun intended to

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Speaker 2: that twenty fourteen Grand Cherokee email as I sat here

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Speaker 2: thinking about it over the pause. I think Tom's getting cheated,

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Speaker 2: and I'll tell you why. Because anything PCM Powertrain Control

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Speaker 2: Module or TCM trans Control Module, anything amission related is

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Speaker 2: covered under eight year, eighty thousand mile warranty. So depending

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Speaker 2: upon what modules are being flashed, and I don't know

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Speaker 2: that they can disseminate between the two at what level.

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Speaker 2: I think the dealer here is trying to pick salt

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Speaker 2: that or yeah, he's trying to pick a part salt

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Speaker 2: and pepper with boxing gloves on and I think he's

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Speaker 2: trying to make it difficult and make a couple of

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Speaker 2: bucks where he doesn't necessarily have to. And I hate

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Speaker 2: to portray it in that light, but just something there

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Speaker 2: doesn't sit right with me. That on a one year

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Speaker 2: old vehicle, whatever happened to bumper to bumper coverage and

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Speaker 2: something doesn't sound right, Tom, I'd go back and I

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Speaker 2: talk to somebody. I'd look for somebody higher up and

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Speaker 2: get a better answer, because that one kind of stinks. Hey,

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Speaker 2: by the way, we're giving away I should point that

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Speaker 2: we're giving away an MC truck prize this hour, a

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Speaker 2: twenty five dollars gift card. It's either gonna be with

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Speaker 2: a hat or a T shirt. It's kind of a

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Speaker 2: grab bag for anyone that calls in and if Ast

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Speaker 2: Harry awards them to LMC truck. If you want more information,

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Speaker 2: get out to lmc truck dot com. They are the

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Speaker 2: guys if you got a Chevy, a Ford, or a

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Speaker 2: Dodge vehicle, truck or suv, anything from the late forties

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Speaker 2: on up. They're the guys to go to if you're

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Speaker 2: looking to restore something or help fix up your modern ride.

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Speaker 2: LMC truck dot Com let's get.

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Speaker 1: Over to the phones.

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Speaker 2: Let's get over and talk to Robert twenty ten, Ford

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Speaker 2: Escape in an airbag problem. Robert, Welcome to the car doctor, sir.

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Speaker 2: You're on at eight five five five six zero nine

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Speaker 2: nine zero zero.

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Speaker 3: Thank you for taking my call.

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Speaker 1: You're welcome, sir. What's up?

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Speaker 2: Well?

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Speaker 3: I brought McCarley because the airbag light came on. Got

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Speaker 3: a call from the dealers saying that someone at some

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Speaker 3: point installed an inhibitor sensor that actually blocked the sensor

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Speaker 3: to the airbax. So for four years I've been drying

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Speaker 3: around with no airbaggs.

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Speaker 2: WHOA Okay, well wait a minute, now, did you buy

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Speaker 2: this new or used?

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Speaker 3: I bought it new, and in February of twenty ten,

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Speaker 3: my son did have an accident in aug July twenty ten. Okay, okay,

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Speaker 3: we took it in to be repaired, which was substantial

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Speaker 3: under insuranceance.

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Speaker 2: Okay, all right, And now it's now you're being told

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Speaker 2: that the airbag system.

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Speaker 1: Wasn't repaired properly. Right, all right, I talked to my

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Speaker 1: insurance company.

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Speaker 3: Oh, okay, I would after all this time, it would

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Speaker 3: still be well.

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Speaker 1: I think you listen, I think the liabil.

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Speaker 2: Let me ask you a question this way, or say

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Speaker 2: it this way, Robert, God forbid that vehicle got into

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Speaker 2: another accident a year later and somebody was killed because

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Speaker 2: the airbag didn't go off.

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Speaker 1: How hard would you push for it? Then?

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Speaker 3: Yes?

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Speaker 1: Right, okay, I'd be a little annoyed here.

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Speaker 3: I'm very upset that I had to file out this way.

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Speaker 3: And I have to say that technician at the dealer

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Speaker 3: was seemed to be incredulous.

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Speaker 2: About it, right, you know, because somebody didn't do their job.

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Speaker 2: And this is exactly what I talk about when I

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Speaker 2: say an onobill is a two to three ton missile

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Speaker 2: going down the road at sixty miles an hour. And

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Speaker 2: if somebody doesn't do their job right, somebody dies. Here's

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Speaker 2: a case where somebody not only didn't do their job right,

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Speaker 2: they went out of their way to do it wrong.

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Speaker 1: And and they're playing.

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Speaker 3: Why would they even do that? I mean, if copy

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Speaker 3: by the insurance, if they're doing the work anyway.

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Speaker 1: Take it.

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Speaker 2: Yeah, you know, I don't know. Listen, why do people

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Speaker 2: do the things they do? I don't I don't have

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Speaker 2: that answer, and I don't think I should go into it.

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Speaker 2: This is a car show but although aater repair is

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Speaker 2: a study in human nature, and I say that all

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Speaker 2: the time too.

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Speaker 1: I would I would.

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Speaker 2: Be talking to my insurance company and I would ask

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Speaker 2: for the adjuster to you know, they can go back

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Speaker 2: in their files. I'm gonna say that the majority of

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Speaker 2: in the way I understand it in New Jersey and

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Speaker 2: the majority of insurance repairs that they're always talking about

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Speaker 2: lifetime guarantees on the repair work, depending upon how the

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Speaker 2: insurance company has their connection built in with the repair facility.

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Speaker 2: I'm going to bet dollars to donuts it's pretty much

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Speaker 2: the same way in New York. So I think the

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Speaker 2: insurance company is on the hook for this one, and

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Speaker 2: I think you're I think your conversation has to be

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Speaker 2: with regards to the liability and ask and ask them

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Speaker 2: when they start pushing you off.

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Speaker 1: Hey, listen, I'm calling up because I wanted fixed.

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Speaker 2: I'm not calling you up saying somebody died as a

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Speaker 2: result of the negligence of the body shop you guys.

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Speaker 1: Sent me to.

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Speaker 3: Okay, right right, yeah, right, you know, yeah.

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Speaker 1: Let me know.

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Speaker 2: Let me know what happens here, because you can tell

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Speaker 2: me you were talking to me, and if we need

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Speaker 2: to discuss this on air. We sure can, because that's

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Speaker 2: there's a huge liability factor here. There's a huge liability

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Speaker 2: problem here. They're playing with somebody's life. Okay, ye, all right,

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Speaker 2: you're very welcome, Robert.

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Speaker 1: Good luck to you. Yeah, that's hey.

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Speaker 2: Listen, you know what I always say, the liability for

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Speaker 2: repair is on the repair facility and something like that,

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Speaker 2: as somebody bypassed an air bag system. If somebody modifies

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Speaker 2: anything on a car without good reason or something against

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Speaker 2: the law, because modifying an air bag system isn't legal.

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Speaker 2: You're playing with somebody's life here. You're not allowed to

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Speaker 2: defeat the system. That's why you'll notice people will call

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Speaker 2: me up and say, hey, Ron, can I take this out?

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Speaker 2: Can I disable the anti theft? Can I buye Listen,

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Speaker 2: There's a lot of ways to do a lot of things.

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Speaker 2: There's certain things I won't talk about, and that's one

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Speaker 2: of them. And you know, I go back to, you know,

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Speaker 2: will lighten up the moment. I go back to when

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Speaker 2: I was teaching and yeah, a million years ago in

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Speaker 2: another lifetime, and I was teaching the kids how to

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Speaker 2: how ignition systems worked, true story, and I figured the

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Speaker 2: best way to teach, and I was a young school

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Speaker 2: teacher at the time, and I didn't really make the connection.

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Speaker 2: I taught them how to bypass the ignition switch and

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Speaker 2: hot wire the car, thinking they would then realize that

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Speaker 2: purple is hot you know, red as switched power and

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Speaker 2: so on, and you know, this would be a really

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Speaker 2: good lesson like this would stick. Unfortunately it did, because

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Speaker 2: three days later one of the kids showed up with

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Speaker 2: his gto that shows you how long ago this was,

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Speaker 2: and I said, I thought you were grounded. Your dad

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Speaker 2: took the car away from it. He goes, hey, he

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Speaker 2: took the keys, he didn't take the car. So I'd

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Speaker 2: have the conversation with him and his father and apologize

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Speaker 2: and promise I would never do that again. So always

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Speaker 2: be mindful about how you say things and what you

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Speaker 2: talk about with regards to cars. It was a rather

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Speaker 2: funny moment that I remember from thirty five years ago. Anyway,

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Speaker 2: eight five five five six zero nine nine zero zero.

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Speaker 2: I'm running Anie in the car. Doctor, give us a call,

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Speaker 2: and keep in mind that MC gift card is still

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Speaker 2: up for grabs this hour. We'll be back right after this.

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Speaker 2: They brought up on a piece of land where that's Superma.

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Speaker 4: Good Jesus done.

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Speaker 1: Before that, they brought up Ali cruising along this hour.

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Speaker 2: I'm wanting any in the car doctor eight five five

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Speaker 2: five six zero nine nine zero zero. Let's get over

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Speaker 2: to the phone. Let's go talk to Lee in Los Angeles, California,

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Speaker 2: ninety eight Ford Expedition.

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Speaker 1: Hi, Lee, how can I help?

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Speaker 4: Hi? How you doing good? Rolling along one expedition? I

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Speaker 4: have a consission in a cooler reservoir and vice versa.

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Speaker 4: I have a and I have it in the transmission self.

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Speaker 4: I was wondering how I go about that and with the.

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Speaker 2: Okay, so you've got you've got coolant in the trans

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Speaker 2: and trans in the coolant. Right, So what we've probably

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Speaker 2: got here is a failed trans cooler in the radiator

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Speaker 2: cross cross contaminating.

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Speaker 1: Now. And I say it like that because.

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Speaker 2: Somewhere in the back of my mind there there's an

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Speaker 2: auxiliary cooler on some of these, and I'm trying to

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Speaker 2: remember the scenario where there's one scenario where it's not

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Speaker 2: the trans cooler uh in the radiator itself, and it's

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Speaker 2: a combination of that and something else. So I would

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Speaker 2: recommend that you trace out the trans cooler lines leading

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Speaker 2: up to the radiator and make sure this is you know,

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Speaker 2: trans radiator boom done. And if that's the case, then

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Speaker 2: you've got a clear cut bad cooler in the radiator

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Speaker 2: going on. So at that point it's replaced the radiator,

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Speaker 2: do a cooling system flush, and then you know, obviously

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Speaker 2: drain the trans and then do a fluid exchange on

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Speaker 2: the trans and cross your fingers.

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Speaker 1: Best answer I.

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Speaker 4: Got, I do like a couple of times, and you

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Speaker 4: flush it out a couple of times, one time to.

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Speaker 2: Do it one time, one time for the well, I'll

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Speaker 2: say it like this. It depends on how dirty it is,

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Speaker 2: all right. It depends on how how much contamination we've got.

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Speaker 1: If this is a you know, vanilla.

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Speaker 2: Looking strawberry milkshake going on, you know it's gonna take

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Speaker 2: a while and you're gonna have to use some form

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Speaker 2: of a mild cleaner through the cooling system. You can't

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Speaker 2: put anything in the transmission because you'll hurt the seals inside.

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Speaker 2: Their cooling systems will take a little bit more abuse

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Speaker 2: than transmission as will There's a lot more damage that

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Speaker 2: could be done inside of transmissions. I wouldn't put anything

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Speaker 2: really heavy duty in there to flush it out, maybe

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Speaker 2: a mild trans flush, but I would be also mindful.

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Speaker 2: This is a ninety eight and it's probably got a

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Speaker 2: lot of miles on it, and you know, depending on

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Speaker 2: how much stuff you want to stir up, you know,

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Speaker 2: this can become a problem too. Is this the original transli?

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Speaker 4: Yeah?

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Speaker 2: Okay, did it operate okay prior to this problem.

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Speaker 4: Happening, it's still operating now.

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Speaker 1: It's just okay.

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Speaker 2: If it's still operating now, then chances are, do a radiator,

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Speaker 2: flush the cooling system, do a fluid exchange on the

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Speaker 2: trans change the filter, and you'll be just fine. I

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Speaker 2: don't think you're going to have a problem.

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Speaker 4: How much.

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Speaker 2: Well, you know, if from my seat here, if I

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Speaker 2: were to guess in terms of New Jersey dollars, that radiator,

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Speaker 2: if it's a heavy duty cooling version, if it's a

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Speaker 2: if it's a three inch row, you're probably in the

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Speaker 2: neighborhood of three three hundred and fifty dollars for the

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Speaker 2: radiator itself, just for the part. Again, depends on the

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Speaker 2: quality of what we're chasing. You know, there's a lot

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Speaker 2: of stuff you can buy cheap junk out on the

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Speaker 2: internet that you know, some of it's not so good.

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Speaker 2: Some of it's real good. You got to know what

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Speaker 2: you're picking. I tell people, part of what they're paying

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Speaker 2: me for at the counter is my knowledge and my skin,

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Speaker 2: and I know what works and what doesn't work. And

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Speaker 2: that's part of what I have to do is I

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Speaker 2: have to pick the best lettuce and tomatoes for the

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Speaker 2: salad so they don't get indigestion. So you're probably in

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Speaker 2: the neighborhood of that for a radiator, a coolant exchange,

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Speaker 2: depending upon how much coolant you use. This is green

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Speaker 2: conventional back in ninety eight, I don't recall it being

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Speaker 2: anything fancier than that.

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Speaker 1: You're in the neighborhood of one hundred.

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Speaker 2: And fifty dollars there, So let's call it five, you know,

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Speaker 2: changing the radiator itself. Oh, you're an hour and a half,

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Speaker 2: two hours, so let's call it seven. You know, So

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Speaker 2: you're a grand or less as a guestimate, by the

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Speaker 2: time you service the trans and.

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Speaker 1: Fluid fluids add up.

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Speaker 2: And that's something that a lot of people tend to overlook.

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Speaker 2: If you were to walk into the shop, and I

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Speaker 2: do this for a dramatic effect, I'll walk over to

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Speaker 2: the side cabinets against the wall, and the people will

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Speaker 2: start asking us questions about the price of this or

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Speaker 2: the price of that, and I ask them what flavor

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Speaker 2: fluid does your car take? And I open up the

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Speaker 2: cabinets and there's, you know, eighteen different brands of trans

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Speaker 2: coolant engine oil. It's kind of a great picture because

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Speaker 2: everything is very specific today. Now in ninety eight, you're

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Speaker 2: gonna be murk five in all probability and still even

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Speaker 2: murk five trans fluid out of four to six seven

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Speaker 2: dollars a quart, and you know it's start adding it up.

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Speaker 1: It gets to be very expensive.

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Speaker 2: All right, sir, Hey le, I'll tell you what. Stay

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Speaker 2: on the phone, let Harry get your information. We're gonna

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Speaker 2: send that MC gift card your way. It's a twenty

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Speaker 2: five dollars gift card from the folks at LMC truck.

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Speaker 2: It'll be a hat or a T shirt and twenty

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Speaker 2: five dollars good for anything in their catalog. And when

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Speaker 2: you do go out online to MC truck dot com

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Speaker 2: and request their catalog and that'll help you out as well.

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Speaker 2: So hopefully that does something for your cause. I'm ronnin

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Speaker 2: eighty in the card doctor eight five five five six

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Speaker 2: zero nine nine zero zero.

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Speaker 1: We're back right after this. Welcome back, Ronnie.

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Speaker 2: Andie McCart docktor eight five five five six zero nine

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Speaker 2: nine zero zero. Call in and get your question answered.

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Speaker 2: Let's real quick. Go over to Julie, New York, New York,

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Speaker 2: the heck of a town. How can I help you

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Speaker 2: in your two thousand? Dodge in trepid Julie, Julie?

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Speaker 3: Are you there?

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Speaker 1: Man? Hi? How are you a good? How are you?

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Speaker 1: Can I help you?

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Speaker 3: Yes?

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Speaker 5: I have a little problem with my two thousand, and

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Speaker 5: the problem being I blurted the mechanic the car, you know,

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Speaker 5: turned over a lot of power, but nothing connected, so

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Speaker 5: of course the card and turned on. So I brought

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Speaker 5: him a mechanic. He replaced two centsors and he gave

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Speaker 5: him a call back next day to call and start

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Speaker 5: it comes over because I couldn't get it there, and

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Speaker 5: he replaced the fumes the following day to carton start.

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Speaker 5: So I told back there and I was telling me

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Speaker 5: it's a mechanic, an electrical problem, and I don't know where.

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Speaker 5: He says he can't find it, So what do I

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Speaker 5: do with it?

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Speaker 1: Okay?

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Speaker 5: So let's well.

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Speaker 2: Let's hear let's let's back up a second. Let me

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Speaker 2: understand this a little bit. You brought it to him

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Speaker 2: the first time, and he changed two sensors, all right?

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Speaker 2: Do you know what two sensors he changed?

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Speaker 4: Uh?

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Speaker 5: I guess no and no and.

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Speaker 1: No is an okay answer, Julie, you can tell me no.

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Speaker 1: I don't know. That's fine. Did he change? Did did

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Speaker 1: he say anything about cam and crank position sensors?

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Speaker 5: Thats and that made it work. And then again that

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Speaker 5: day he just replaced.

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Speaker 6: The fuse the cost thought it okay, So then let's

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Speaker 6: let's do it like this, all right, If he just

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Speaker 6: if he changed, if he changed the cam and the

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Speaker 6: crank sensors, which are common, okay, And you know, if

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Speaker 6: he didn't diagnose anything, or if he got caught between

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Speaker 6: an intermittent and he had to take a guess and

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Speaker 6: he did a cam and crank sensor, we're not holding

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Speaker 6: him up the fire.

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Speaker 2: We're just saying, hey, he took a maybe it was

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Speaker 2: an intermittent thing and it was his best guess at

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Speaker 2: that moment, And if you explain that to you or not,

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Speaker 2: I don't want to be judge jury on that cam

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Speaker 2: and crank sensors are common on those cars. But what's

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Speaker 2: also common and what will cause a fuse to blow

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Speaker 2: is ask him to follow the wiring harness up from

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Speaker 2: the crank sensor as it comes up with this is

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Speaker 2: a V six, right, yeah, Follow as the wiring harness

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Speaker 2: follows up over the leading edge of the valve cover,

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Speaker 2: all right, where the wiring harness comes around the bend

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Speaker 2: of the valve cover. Tell him to gently lift up

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Speaker 2: on the harness and look underneath, because what happens is

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Speaker 2: to look under the harness. The harnesses are pulled too

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Speaker 2: tight when the vehicles were assembled, and it will over time,

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Speaker 2: and here's a car that's fifteen years old, it will

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Speaker 2: saw its it'll saw its way through the insulation and

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Speaker 2: create a dead short.

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Speaker 1: All right. Yeah, So if this is a case of.

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Speaker 2: If the fuse is related, and the second part of

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Speaker 2: the question to him would have to be, is the

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Speaker 2: fuse related to the circuit of the two sensors, because

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Speaker 2: follow my thinking, if he saw the crank sensor wasn't

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Speaker 2: doing its job, and he assumed the crank sensor was bad,

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Speaker 2: assumption being a bad word here on family radio, and

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Speaker 2: he would put a crank sensor in it and then

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Speaker 2: the next day the fuse blew. Perhaps his disconnecting the

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Speaker 2: crank sensor. He intentionally, unintentionally moved the harness and aggravated

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Speaker 2: the short, aggravated the short. I'm sorry, and now all

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Speaker 2: of a sudden, the fuse blows. Every time you hit

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Speaker 2: a bump on the road, or the car won't start,

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Speaker 2: or you go out to start it, crank, crank, crank,

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Speaker 2: the harness moves a little bit. I would very carefully

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Speaker 2: look at the harness to the sensors that he replaced

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Speaker 2: and start the diagnosis from there. And I wouldn't be

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Speaker 2: surprised if, like I said, where the harness comes up

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Speaker 2: around the valve cover, it's going to catch right on

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Speaker 2: the sharp edge of the leading side of the valve cover.

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Speaker 1: They wear through all the time, and they blow.

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Speaker 2: The fuse, or at least they did back when two

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Speaker 2: thousand Dodgs in trepids roamed the land in greater numbers.

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Speaker 1: Good luck to you, Julie. Let me know if I

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Speaker 1: can be of further help. I'm Ron and Ady in

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Speaker 1: the car. Doctor.

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Speaker 2: I want to thank everybody for stopping by the hour.

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Speaker 2: The hands of the great Fulvak tell me this hour

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Speaker 2: has come and gone till the next time. Good mechanics

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Speaker 2: aren't expensive, they're priceless.

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Speaker 3: See you