WEBVTT - ICYMI: Amazon's Robotic Ranks Reach One Million

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<v Speaker 1>Bloomberg Audio Studios, Podcasts, radio News. This is Bloomberg Business

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<v Speaker 1>as it happens. The Bloomberg Business Week Daily Podcast with

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<v Speaker 1>Carol Masser and Tim Steneveek on Bloomberg Radio.

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<v Speaker 2>Amazon is marking a milestone today now using over a

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<v Speaker 2>million robots in its warehouses. The US e commerce company

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<v Speaker 2>and is so much more to be fair now uses

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<v Speaker 2>over a million robots in its warehouses, which is about

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<v Speaker 2>the same level as its employees, at least according to

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<v Speaker 2>The Wall Street Journal, which first reported out this news.

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<v Speaker 2>Let's get more on this and what is really increasingly

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<v Speaker 2>becoming a robotic world that feels like we head to

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<v Speaker 2>Tokyo where it is the middle of the night. We

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<v Speaker 2>are grateful that he stayed up or woke up for us.

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<v Speaker 2>Welcome back to Bloomberg Business Week Daily. Ty Brady, chief

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<v Speaker 2>technologist at Amazon Robotics, Ty, thank you, did you nap?

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<v Speaker 3>Did you stay up? It's a short nap, but it's

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<v Speaker 3>a really exciting day for sure, And thank you for

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<v Speaker 3>having me sleep here in Tokyo.

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<v Speaker 2>That's true. Robots don't need to sleep, but they do

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<v Speaker 2>need to be taken care of. Hey, one millionth robot

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<v Speaker 2>and counting over that mark, what was the robot that

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<v Speaker 2>marked the milestone? And how significant is for you give

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<v Speaker 2>us some kind of size and scope of robots at Amazon.

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<v Speaker 2>Remind us it's.

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<v Speaker 3>An incredible achievement. I'm so proud of our team to

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<v Speaker 3>be able to deploy more than one million robots to

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<v Speaker 3>our global fleet. Our one millionth robot, I'm here in Tokyo.

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<v Speaker 3>We actually deliver it to a fulfillment center in Chiba.

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<v Speaker 3>Here in Japan, a great region for us for sure,

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<v Speaker 3>And the way that we see it is it's really

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<v Speaker 3>a force multiplier for both safety for our employees and

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<v Speaker 3>also for the efficiencies getting those goods right to our

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<v Speaker 3>customer's door on time, at a low cost, just in

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<v Speaker 3>time for prime day.

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<v Speaker 4>So when we talk about robots, I don't think of

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<v Speaker 4>the roomba. I think of C three po and that

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<v Speaker 4>doesn't seem to be where we are quite yet, certainly

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<v Speaker 4>not in America, right we don't have a bunch of

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<v Speaker 4>humanoid androids running around how far away is that.

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<v Speaker 3>Tie, Matt, you're speaking my love language, because when I

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<v Speaker 3>think of robots, actually think of R two D two,

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<v Speaker 3>not C three PO Because I do want to remind

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<v Speaker 3>you who is in the back of the X Wing

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<v Speaker 3>Fighter when Luke Skywalker had to go into into the

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<v Speaker 3>Death Star. That was R two D two. And why

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<v Speaker 3>I love R two two and actually R two D

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<v Speaker 3>two was the inspiration for my entire career, it's because

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<v Speaker 3>R two D two helps a Jedi be more Jedi.

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<v Speaker 3>And that's kind of the way that we view our

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<v Speaker 3>robotics inside of Amazon. We see our robotics as an

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<v Speaker 3>extension and amplification of what a person can do. Just

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<v Speaker 3>like any great robot, it's it should be a two

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<v Speaker 3>rule centered around a person, right, So we put people

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<v Speaker 3>at the center of the robotics universe. That's what we've

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<v Speaker 3>done with a million robots that we've deployed out there,

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<v Speaker 3>whether it's in mobility or manipulation. We are giving our

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<v Speaker 3>frontline employees the right tool set in order to do

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<v Speaker 3>their jobs more efficiently, and we're also created more safety

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<v Speaker 3>for them.

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<v Speaker 2>Hi, where's it all going? And I asked that if

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<v Speaker 2>we're giving you know, increasingly, you've got these robots, You've

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<v Speaker 2>got AI and all of this is assisting workers. Like,

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<v Speaker 2>where's it all headed?

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<v Speaker 3>Yeah, it's well. I really do believe that we're pioneering

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<v Speaker 3>the field of collaborative robotics. So as we continue to

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<v Speaker 3>gain efficiencies, as we continue to create safety for our employees,

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<v Speaker 3>we become more productive. That has clearly worked inside of

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<v Speaker 3>Amazon and frankly for e commerce, where we see that

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<v Speaker 3>if you can build your robots in the right way

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<v Speaker 3>that amplifies human potential and as a system that works

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<v Speaker 3>with people, it's not people versus machines, but it's machines

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<v Speaker 3>and people working together or to the job. We have

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<v Speaker 3>really revolutionized that field. So what we have seen historically

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<v Speaker 3>is the more robots that we have added, and this

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<v Speaker 3>is now over a ten years plus since the Amazon

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<v Speaker 3>really got serious about robotics, we've created hundreds of thousands

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<v Speaker 3>of new jobs, and we've also even created new job types.

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<v Speaker 3>So where I see it going is that the onus

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<v Speaker 3>is on us roboticists to build our machines in a

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<v Speaker 3>way that is intuitive and natural for people to use,

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<v Speaker 3>to build them with specific intent in the functions in

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<v Speaker 3>order to help people do their jobs better and My

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<v Speaker 3>goal is to eliminate the menial, the mundane, and the repetitive.

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<v Speaker 3>I aim to eliminate every single one of those tasks

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<v Speaker 3>and allow people to think at a higher level and

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<v Speaker 3>use the tool set in order to get the job done.

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<v Speaker 4>What kind of robots are helping you deal with? Like

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<v Speaker 4>Prime Day, for instance, it's coming up. I think eighth

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<v Speaker 4>is when it kicks off massive shopping day for people

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<v Speaker 4>around the world, but also for people on Amazon warehouses.

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<v Speaker 4>I mean, do they have like an exoskeleton like tom Cruise,

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<v Speaker 4>an Edge of Tomorrow or is it actually, you know,

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<v Speaker 4>a humanoid that's running around picking up orders and putting

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<v Speaker 4>them in boxes to ship out.

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<v Speaker 3>Yeah. We think of function first before form, right, So

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<v Speaker 3>when you say humanoid, that's really a form base. But

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<v Speaker 3>the functions that we really index on in robotics is

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<v Speaker 3>the ability to move items from one side of the

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<v Speaker 3>warehouse to another, or manipulate items, or store or sort

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<v Speaker 3>or identify and pack those items. That's really what we do.

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<v Speaker 3>So if you were to walk into one of our

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<v Speaker 3>fulfillment centers, you would see these little drive units moving

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<v Speaker 3>goods at will. Thousands and thousands of these drive units

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<v Speaker 3>moving our pods to a person in order to pick

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<v Speaker 3>out those items. You would see robotic arms picking up

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<v Speaker 3>heavy packages. This is the headed to jobs that I

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<v Speaker 3>speak of. Before picking up heavy packages and moving those

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<v Speaker 3>into sortation systems, you would see sortation drives moving to

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<v Speaker 3>the right and correct spot in order to bring it

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<v Speaker 3>to the truck. You would see a cute little robot

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<v Speaker 3>that we call Proteus, and that's the safety certified around

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<v Speaker 3>people that can move these large containers of goods to

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<v Speaker 3>the right truck at the right time. So it's really

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<v Speaker 3>the symphony of people and machines that working together, which

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<v Speaker 3>is really incredible to see. And it's a very practical

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<v Speaker 3>in a very practical manner, and that's something that I'm

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<v Speaker 3>very proud of because this application is really what's driving

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<v Speaker 3>the fundamentals of robotics. It allows us to be adaptive

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<v Speaker 3>and more modular or creating the safer environment for our

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<v Speaker 3>employees and also frankly, gaining a lot of efficiencies.

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<v Speaker 2>Hey, ty, it does look like and we're just showing

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<v Speaker 2>some pictures out there for those who are watching us

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<v Speaker 2>right now, and it does look like robots are increasingly

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<v Speaker 2>becoming more quote unquote human like in terms of standing

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<v Speaker 2>up and having kind of appendages.

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<v Speaker 4>That's the form he doesn't want to talk about.

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<v Speaker 2>I know, I know you don't, but I want to

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<v Speaker 2>go to something Times of London out Andy Jasse. Of

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<v Speaker 2>course you're chief executive sending a memo to staff in

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<v Speaker 2>June saying he expected it's corporate workforce with shrink as

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<v Speaker 2>it rolls out AI, and this was the quote, we

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<v Speaker 2>will need fewer people doing some of the jobs that

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<v Speaker 2>are being done today and more people doing other types

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<v Speaker 2>of jobs in the next few years. We expect that

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<v Speaker 2>this will reduce our total corporate workforce as we get

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<v Speaker 2>efficiency gains from using AI extensively across the company. That's AI,

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<v Speaker 2>But I do think about AI and robotics really increasingly

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<v Speaker 2>merging replacing workers. How close are you guys to using

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<v Speaker 2>more robots than humans in your warehouses?

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<v Speaker 3>Yeah, it's a great quote, first of all, And I

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<v Speaker 3>do want to to point out the difference between there's

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<v Speaker 3>AI systems and there's physical AI systems. Right, So you

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<v Speaker 3>can think of an AI system as the digital chess

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<v Speaker 3>that's in your computer and you can play chess there,

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<v Speaker 3>but physical AI is that you would want a system

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<v Speaker 3>with a real chess board in front of you. We're

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<v Speaker 3>actually picking up the pieces and moving those pieces, right.

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<v Speaker 3>So this physical association and what we have seen is

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<v Speaker 3>when we build the right tool set for our employees,

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<v Speaker 3>what we do is we really increase productivity for our employees.

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<v Speaker 3>And what that does is that allows us to invest

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<v Speaker 3>more in two key areas. We invest in better collabative robotics, right,

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<v Speaker 3>a better tool set for employees to use, and we

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<v Speaker 3>all also invest in our people. Right. We have upskilled

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<v Speaker 3>more than seven hundred thousand of our employees. It's really

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<v Speaker 3>important to be mindful of upskilling. It's important to realize

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<v Speaker 3>that jobs will change over time. There's no doubt about that.

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<v Speaker 3>And our aim is to give our employees, in particular

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<v Speaker 3>our frontline employees, the best tool set possible for them

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<v Speaker 3>to do their jobs.

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<v Speaker 2>So I love that upskilling figure, And it sounds like

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<v Speaker 2>you guys are prioritizing certainly making sure your employees they

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<v Speaker 2>can kind of move up or move on to where

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<v Speaker 2>you guys have demand and where you need workers. But

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<v Speaker 2>I do want to go back to is there a

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<v Speaker 2>point where you do have more robots in humans in

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<v Speaker 2>your warehouses? And are you clothes?

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<v Speaker 3>Yeah, it's just be careful about the correlation because imagine

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<v Speaker 3>you were let's just say that you're a carpenter, right,

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<v Speaker 3>What I aim to do is give that carpenter the

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<v Speaker 3>best tools that possible. I don't really count the number

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<v Speaker 3>of tools that they would have, but instead I would

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<v Speaker 3>actually index on the effectiveness of those tools. Are we

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<v Speaker 3>allowing that carpenter to do their art and create or

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<v Speaker 3>build the house in a shorter amount of time with

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<v Speaker 3>even higher quality and create it a safer environment. So

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<v Speaker 3>I mean we could index on the numbers. We're proud

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<v Speaker 3>of the numbers that we have for sure, because it

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<v Speaker 3>represents some really pioneering work by the many women and

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<v Speaker 3>women and men scientists and engineers that have designed them.

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<v Speaker 3>But remember we also manufacture these, so we have manufacturing jobs. Remember,

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<v Speaker 3>we'd support these in the field, we deploy these live

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<v Speaker 3>in the field. And then of course we have our

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<v Speaker 3>frontline operators that were very very thankful for. So it's

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<v Speaker 3>a full ecosystem that when you it's really a force

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<v Speaker 3>multiplier when you do robotics, right, when you do robotics

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<v Speaker 3>that extends a person's capability to do their job, amplifies

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<v Speaker 3>the human potential, then you really have changed the game.

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<v Speaker 3>And that's what that's why today's one million. It's a

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<v Speaker 3>one million force multiplier for our employees for the benefit

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<v Speaker 3>of our employees and also for the benefits of our customers,

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<v Speaker 3>because we know that they love to have the world's

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<v Speaker 3>largest selection of goods. Robotics helps with that. We can actually,

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<v Speaker 3>as compared to our manual buildings, we can store more

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<v Speaker 3>than forty percent more goods in the same footprint. We

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<v Speaker 3>know that it fuels a lower cost that we can

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<v Speaker 3>pass along to our customer because of the efficiency gains

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<v Speaker 3>inside of our entire fulfillment chain. And we know it

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<v Speaker 3>fuels the fast delivery times that we know our customers

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<v Speaker 3>love because we have the ability to pull any order

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<v Speaker 3>really quickly and bring that the right good right to

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<v Speaker 3>the customers. So robotics is helping spin that flywheel.

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<v Speaker 4>Jerrold has never gotten over Eric Brynolfson's book Race Against

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<v Speaker 4>the Machine, and so that's what she's asking about. You

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<v Speaker 4>went to MIT, right, and so you know that you know,

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<v Speaker 4>you know, Brino, here's the thing.

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<v Speaker 2>I think it's great robotics, especially some of those tedious jobs,

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<v Speaker 2>repetitive jobs, physical jobs. And then if you're upskilling to

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<v Speaker 2>you know people who are working now on creating the robots, Like,

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<v Speaker 2>I think it's a pretty cool thing.

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<v Speaker 4>I think, you know, it's supposed to be dystopian, but

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<v Speaker 4>I love the idea in Wally that we will eventually

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<v Speaker 4>just float around in debt chairs on a cruise ship,

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<v Speaker 4>drinking icys while the robots do our work for us

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<v Speaker 4>and get paid dividends. What do you think about that

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<v Speaker 4>kind of future? And I especially wonder about cryptocurrencies being used,

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<v Speaker 4>because machines will have to work with machines and transact.

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<v Speaker 4>And this was the idea that we were kind of

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<v Speaker 4>sold on at the birth of bitcoin. But is there

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<v Speaker 4>any is there anything that's not science fiction to that idea?

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<v Speaker 3>Well, I could tell you what we're doing is definitely

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<v Speaker 3>not science fiction. It's actually very practical and applied, and

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<v Speaker 3>it's it's giving a great success uh to our employees,

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<v Speaker 3>and it's also benefiting our customers very directly. Right. So

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<v Speaker 3>the I love that, Carol, I love that the the

0:12:18.000 --> 0:12:19.960
<v Speaker 3>the idea. I'm gonna go jump back to Star Wars

0:12:20.160 --> 0:12:21.880
<v Speaker 3>for for a minute if you guys want to geek

0:12:21.920 --> 0:12:24.400
<v Speaker 3>out for me for a second. If you remember, we

0:12:24.520 --> 0:12:28.600
<v Speaker 3>have a long young Luke Skywalker. Uh not even the

0:12:28.840 --> 0:12:30.440
<v Speaker 3>he didn't even know he had the Jedi force and

0:12:30.480 --> 0:12:32.480
<v Speaker 3>he was out when he met R two D two

0:12:32.559 --> 0:12:36.040
<v Speaker 3>n C three p oo. He was actually going uh

0:12:36.160 --> 0:12:39.120
<v Speaker 3>to get farming equipment. R two D two and C

0:12:39.240 --> 0:12:42.800
<v Speaker 3>three PO were meant to be farming aids to help him.

0:12:42.840 --> 0:12:44.200
<v Speaker 3>Even in our science fiction.

0:12:44.280 --> 0:12:46.520
<v Speaker 4>In that by the Sand people remember ye.

0:12:47.400 --> 0:12:49.800
<v Speaker 3>Well, next thing you know, you know, he meets the

0:12:49.880 --> 0:12:51.880
<v Speaker 3>two of them and he's he's a Jedi. That's not

0:12:51.920 --> 0:12:52.360
<v Speaker 3>too bad.

0:12:52.440 --> 0:12:52.600
<v Speaker 2>Now.

0:12:52.600 --> 0:12:54.400
<v Speaker 3>I have my own feelings about C three PO. I

0:12:54.440 --> 0:12:56.120
<v Speaker 3>mean C three PO needs to step up their game

0:12:56.160 --> 0:12:57.600
<v Speaker 3>a little bit, but say that.

0:12:58.880 --> 0:13:04.239
<v Speaker 4>This is the Bloomberg Business Weekdaily podcast, available on Apple, Spotify,

0:13:04.360 --> 0:13:08.079
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0:13:08.120 --> 0:13:12.160
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0:13:12.200 --> 0:13:16.079
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