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Speaker 1: You know, we could talk all morning about this beautiful ship,

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Speaker 1: Norwegian's newest ship, Viva.

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Speaker 2: The christening is tonight. We can talk about the food,

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Speaker 2: we can talk about the things to do and things

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Speaker 2: to eat and this and that.

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Speaker 1: But you know, we all agree our favorite part of

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Speaker 1: any Norwegian ship the people that work, the family. And

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Speaker 1: you know what, I'm always impressed how we've been on

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Speaker 1: so many different Norwegian ships and the family members moved

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Speaker 1: from ship to.

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Speaker 3: Ship, we recognize them. We're like, wait a minute, I

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Speaker 3: just saw you on the other ship.

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Speaker 2: And they remember our names.

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Speaker 4: Yeah.

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Speaker 2: I don't even remember my name half the time.

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Speaker 1: So last ship we were sailing on, of course, was

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Speaker 1: Norwegian Prima, and moving from Prima here to Viva.

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Speaker 2: The general manager, Nelson Martin's is here.

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Speaker 1: Hi Nelson, good morning and welcome, Welcome to your ship,

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Speaker 1: the most beautiful ship it is.

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Speaker 3: You say that, you say that everyone I know.

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Speaker 5: No, No, this lady is very special.

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Speaker 2: She is a gorgeous course ship.

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Speaker 1: As general manager, I mean it sounds like a very

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Speaker 1: very important important position.

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Speaker 2: What is it you do every day to keep the ship?

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Speaker 5: I mean this is a this is a team fault,

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Speaker 5: but it's exactly the same that any hotel Inland. You know,

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Speaker 5: you have all the different departments from housekeeping to the

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Speaker 5: hotel side, the food and beverage, all the business spout, concessionaires, gazinos, entertainment,

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Speaker 5: you have it all.

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Speaker 2: Well, that's a lot to do, and that's way too

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Speaker 2: much to do.

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Speaker 5: I have a lot of help.

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Speaker 1: Okay, good, I would hope. So like, okay, let's start

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Speaker 1: with like the laundry.

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Speaker 3: Oh, that's my favorite tour. You have that pant that pants,

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Speaker 3: the pants below the pantslow.

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Speaker 2: They used to call me that in high school.

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Speaker 5: We have more than that. You know, this is only

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Speaker 5: the toy. You have more toys.

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Speaker 3: I love the toys.

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Speaker 1: You know what, It's so interesting to go back stage,

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Speaker 1: I would say, Nelson, hear it at Viva to see

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Speaker 1: what it takes to put a ship on. I mean,

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Speaker 1: all these moving parts and we see we see the

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Speaker 1: front of house, all these incredible people who work, but

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Speaker 1: there are a lot of people below deck and behind

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Speaker 1: the scenes that make it work. I mean, how much,

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Speaker 1: off the top of your head, how many people are

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Speaker 1: employed on this ship right now?

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Speaker 5: I mean, right now we have about one thousand five vendors.

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Speaker 5: So it's three main departments, deck engine and the hotel

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Speaker 5: and you have one thousand to one in the hotel.

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Speaker 2: Wow, my gosh, wow. Yeah, we've been We've actually been

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Speaker 2: on the bridge. Is that what you call it? The bridge?

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Speaker 6: Yes?

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Speaker 5: Yes, the bridge?

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Speaker 2: Yes, and with I could push a button and we

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Speaker 2: could No, no, no, it's not.

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Speaker 5: They stay away from the button.

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Speaker 2: You can float anywhere you want to go.

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Speaker 5: No, no, no, no, you don't go You don't go back

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Speaker 5: to the bridge.

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Speaker 2: So Nelson, I'm like you.

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Speaker 1: You've been at You've been at sea career wise for

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Speaker 1: a quarter of a century, twenty five years.

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Speaker 5: Yes, that's great.

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Speaker 1: What is it about the ocean that I mean? You

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Speaker 1: could be working at a Michelin Star restaurant anywhere in

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Speaker 1: the world, but for some reason you have chosen to

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Speaker 1: be on the ocean. Is there something nautical that you

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Speaker 1: have going on inside?

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Speaker 5: I don't know. I'm still looking for So that's why,

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Speaker 5: you know, it's just a totally different experience, I mean

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Speaker 5: disperience that the commentary that you have with the crew,

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Speaker 5: but also the experience for the guests is just amazing

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Speaker 5: because all of our guests in holiday so it's a

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Speaker 5: fun place, is a fun place to be.

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Speaker 1: We're talking about the importance of going on Norwegian cruise.

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Speaker 1: I mean it's we're always looking for reasons to celebrate

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Speaker 1: in our lives. People come on with their families to

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Speaker 1: celebrate a marriage or a divorce, right, anniversary, right, or

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Speaker 1: maybe they lose a family member and they come to

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Speaker 1: do one last toast.

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Speaker 3: At sea and they wear like matching shirts a lot

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Speaker 3: of times, like you know, like you know, Wilson's Family

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Speaker 3: Vacation twenty you know.

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Speaker 2: And that's so tacky.

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Speaker 1: But even though the Norwegian ships go to the most

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Speaker 1: incredible destinations in the world, the ship itself is a destination, right,

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Speaker 1: And that's what you do, is general manager.

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Speaker 5: Yeah, that's correct, I mean more and more, especially on

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Speaker 5: this class. This is a journey by himself. You have

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Speaker 5: the we have so many of our guests, even on

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Speaker 5: the seven day cruise, they just don't go ashore because

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Speaker 5: we can offer everything they would find. Of course, we

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Speaker 5: have the most beautiful destinations, so they will experience that.

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Speaker 5: But on board, it's so much fun. You have so

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Speaker 5: much to offer throughout the day, including the entertainment in

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Speaker 5: the evening. It's really one it's one journey.

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Speaker 3: In your all your years doing this and you've obviously

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Speaker 3: gotten off the ship at certain ports.

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Speaker 5: Do you have just a few times a few times?

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Speaker 3: Do you have a favorite place that you've been.

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Speaker 5: I mean I like the French Polynesias, you know, Bora,

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Speaker 5: all that area that's Europe. Also, I mean Europe has

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Speaker 5: so much cultures in all the history, you know, everything

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Speaker 5: you read about is right there. But I also like

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Speaker 5: the US well.

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Speaker 1: Also, this is obviously very hard, hard work. I mean

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Speaker 1: it's around the clock experience, keeping the ship doing what

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Speaker 1: it does. But when you vacation, do you just want

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Speaker 1: to go home and just hide under the couch for like.

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Speaker 2: A yeah, what do you do to where do you go?

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Speaker 2: What do you like to do for vacation?

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Speaker 5: I do like the bears that be on eighth a

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Speaker 5: couple of days in history.

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Speaker 2: Child.

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Speaker 5: No, I mean I love traveling. I mean, if you

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Speaker 5: are in this industry, you have to love travel. I

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Speaker 5: love people. So I'm very blessed to live in the

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Speaker 5: south of France. So this is a good weather day

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Speaker 5: and I just love traveling.

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Speaker 2: Wow.

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Speaker 1: You know I was talking to Scary earlier. Scary was saying,

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Speaker 1: you know, back before we were cruising on Norwegian ships,

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Speaker 1: he would go to the same two or three destinations

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Speaker 1: every single vacation.

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Speaker 2: It's true. And now you've seen the world. Absolutely.

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Speaker 4: It's because I've come on these Norwegian cruises that I've

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Speaker 4: learned a lot more. I've seen more cultures, I've stopped

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Speaker 4: more places. I would never have been able to do that.

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Speaker 2: Without coming on one of these cruises.

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Speaker 4: I've seen Europe. I've been to Hawaii. Oh my god,

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Speaker 4: I went island hopping.

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Speaker 2: Who gets to do that? Sometimes you're lucky enough to

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Speaker 2: just do one.

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Speaker 4: But with your Pride of America ship, I'm like boom

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Speaker 4: boom boom. Every morning I wake up in a new island.

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Speaker 2: He boom boom boom. It's true, though, you know what.

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Speaker 1: And a friend of mine asked me one time, Nelson,

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Speaker 1: what's the most prize possession you have? What do you

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Speaker 1: own that is the prize possession that you you ever

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Speaker 1: you never ever want to get rid of it?

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Speaker 2: And I said, my passport.

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Speaker 1: Having a passport, having the ability to meet people from

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Speaker 1: around the world, learn how they live, eat what they eat,

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Speaker 1: drink what they drink. It's my most prized possession. And

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Speaker 1: to be able to hop on board any of the million, millions,

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Speaker 1: hundreds of ships that Norwegian has at sea. It's just

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Speaker 1: an incredible experience that we're so lucky to be able

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Speaker 1: to be a part of.

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Speaker 2: And everyone can do it.

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Speaker 1: If you just go to NCL dot com, by the way,

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Speaker 1: you can just start planning your trip. And I would say,

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Speaker 1: come on board Viva because Nelson is your general manager.

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Speaker 5: Yeah, I think so. I just call my name, I'll

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Speaker 5: be there.

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Speaker 2: Well, there you go. I have a phone call. Hold on,

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Speaker 2: Who's this is this? Amber?

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Speaker 6: Amber?

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Speaker 2: Please meet Norwegian Viva general manager Nelson Martin's and say

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Speaker 2: say good morning to him.

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Speaker 6: Good morning, Nelson, how are you?

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Speaker 5: I'm very well, very good money to you all.

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Speaker 1: So let me tell you something about Amber. We received

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Speaker 1: a text from her earlier, Nelson. She's been saving with

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Speaker 1: her mom. Both of them are saving for a cruise

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Speaker 1: and so I mean, have you thought about where you

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Speaker 1: and your mom want to go.

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Speaker 6: No, so we've looked around a couple different places. I know.

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Speaker 6: We just want to see something new and be somewhere warm.

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Speaker 5: Yeah.

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Speaker 3: Oh that's a good idea.

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Speaker 2: You have warm destinations. So tell us your story. Amber,

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Speaker 2: you and your mom.

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Speaker 1: Why is it important that you get together with your

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Speaker 1: mom and head out to see sure.

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Speaker 6: Yeah. So my mom and I have been through a

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Speaker 6: lot together. She has picked up every time I have fallen.

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Speaker 6: She's been there for me all the way through our

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Speaker 6: entire lives together. And I really wanted to do something

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Speaker 6: nice for her since I was a kid, and we

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Speaker 6: looked into getting a couple, getting a cruise, taking a

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Speaker 6: couple of vacations, and you know, stuff's tight right now.

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Speaker 6: So it's it's a dream we've had for a while.

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Speaker 6: But I don't know. We'd love to see something someday.

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Speaker 5: Wow.

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Speaker 2: So Nelson, may I put your may I put you

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Speaker 2: on the spot.

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Speaker 5: Come on, Nelson, I mean, I know we viva sales

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Speaker 5: from one of the most beautiful pots from someone Puerto Rico,

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Speaker 5: seven day cruise to the to the Caribbean islands, a

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Speaker 5: rule across a bone, some mountain. I think that's a

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Speaker 5: beautiful destination. What about that Puerto Rico.

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Speaker 1: Yeah, you started Puerto Rico and you go all across

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Speaker 1: the Caribbean. Oh my god, would you and your mother

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Speaker 1: appreciate that?

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Speaker 2: Would you like that?

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Speaker 6: Yeah?

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Speaker 2: Okay, Nelson's Rica, you have it.

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Speaker 5: Look at that and then when you come on both

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Speaker 5: just look for me, you know, just give me a call.

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Speaker 2: Congratulations Amber, guys.

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Speaker 6: I've been trying to meet you guys for years. This

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Speaker 6: is amazing that I'm even talking to you guys.

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Speaker 1: Well, maybe Nelson will give us the same cruise and

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Speaker 1: we'll join you.

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Speaker 2: You're a swell guy. So here's what you do.

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Speaker 1: You and your mom go to go to NCL dot com,

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Speaker 1: look up Viva and look up the destinations that Nelson

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Speaker 1: just mentioned, and well it starts in Puerto Rico and

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Speaker 1: then it goes all across the Caribbean.

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Speaker 2: You're going there.

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Speaker 6: Congratulations, Oh my god, thank you so much.

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Speaker 2: You're so well.

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Speaker 5: You're very welcome.

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Speaker 6: I can't give your mom.

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Speaker 2: Give your mom a big hug for us.

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Speaker 6: Okay, I texted her a little while ago. I think

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Speaker 6: she's listening to you guys right now too.

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Speaker 2: I mean, she just cruise from us. What's up, Nate?

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Speaker 5: Earlier?

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Speaker 1: You got to talk into a microphone there, Jeff, Okay, there,

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Speaker 1: try another one. Okay, we're having technical difficulties. By the way,

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Speaker 1: the ship does not have technical technical difficulties. These are ours. Okay.

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Speaker 1: Remember when we started the show.

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Speaker 7: We had the first caller that kind of I don't know,

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Speaker 7: I guess conned her way into a cruise because you

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Speaker 7: started talking about it and then she goes, are you serious,

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Speaker 7: and then you kind of just gave her the cruise.

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Speaker 2: We just had Amber. I don't even think she realized

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Speaker 2: she was getting a cruise and then the tears.

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Speaker 3: Finally she didn't We didn't understand it first. I don't

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Speaker 3: think that she's like, what wait, what it's sinking in?

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Speaker 2: But see, Nelson, thank you for your generosity.

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Speaker 5: Let me know and I'll have I have a little

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Speaker 5: bit more cruises to offer. Oh there's anybody else on

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Speaker 5: the line.

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Speaker 1: We're breaking up her heaving difficulties. Well, Nelson, congratulations on

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Speaker 1: such a beautiful ship and a beautiful family of people

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Speaker 1: working here. Of course naturally always with Norwegian, and thank

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Speaker 1: you for spending time with us.

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Speaker 5: Yeah, very welcome, very nice.

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Speaker 2: Yes again, go to NCL dot com and start dreaming.

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Speaker 2: You can. You can go anywhere in the world you

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Speaker 2: want to go. Thank you. It's Nelson, everyone, Thank you,

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Speaker 2: thank you, thank you.