WEBVTT - Using AI to Help Doctors Save Lives

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<v Speaker 1>Pushkin. When you walk into a hospital, technology is everywhere.

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<v Speaker 1>In one room, a surgeon is giving a patient a

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<v Speaker 1>bionic knee. In another room, a CT scanner is creating

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<v Speaker 1>this incredible three D picture of the inside of a

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<v Speaker 1>person's body. But in other places the hospital feels less

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<v Speaker 1>high tech. Doctors are still reading patients charts and making

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<v Speaker 1>decisions partly on evidence but largely on instinct. This part

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<v Speaker 1>of the hospital is not so different from what it

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<v Speaker 1>might have looked like fifty years ago, and bringing new

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<v Speaker 1>technology to this part of medicine to care at the

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<v Speaker 1>bedside is a really hard, really interesting problem, because you

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<v Speaker 1>not only have to figure out how to use technology

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<v Speaker 1>to deliver useful information to the doctor at the right time,

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<v Speaker 1>you also have to figure out how to convince the

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<v Speaker 1>doctor that the information is actually worth listening to. I'm

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<v Speaker 1>Jacob Bolgstein and this is What's Your Problem, the show

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<v Speaker 1>where I talk to people who are trying to make

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<v Speaker 1>technological progress. My guest today is Succi Sariya. She's the

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<v Speaker 1>founder and CEO of a company called Baesian Health, and

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<v Speaker 1>she's also a professor at Johns Hopkins, where she runs

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<v Speaker 1>a lab focused on machine learning and healthcare Succi's problem

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<v Speaker 1>is this, how can you use artificial intelligence to detect

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<v Speaker 1>when hospital patients are at risk of potentially deadly complications?

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<v Speaker 1>And then once you've done that, how can you get

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<v Speaker 1>doctors to believe that the AI's warning is worth paying

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<v Speaker 1>attention to. She told me she first got interested in

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<v Speaker 1>healthcare sort of by accident, when she was a grad

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<v Speaker 1>student at Stanford studying AI and robots.

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<v Speaker 2>You know, I crew actually being fascinated by AI. I

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<v Speaker 2>love DAI, and really most of my interest was in

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<v Speaker 2>the algorithm front and like looking at robotics and building

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<v Speaker 2>robots that were really smart, you know. And I got

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<v Speaker 2>acquainted with medicine through a friend colleague who was a

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<v Speaker 2>doctor taking care of babies, And what I learned through

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<v Speaker 2>her was that this is all this data we're starting

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<v Speaker 2>to collect, but literally nobody was doing designing any software

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<v Speaker 2>to make sense of it. So it was just coming

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<v Speaker 2>from a world where you know, I studied all kinds

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<v Speaker 2>of data day in day out, with robots doing fun

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<v Speaker 2>tasks like getting the robot to hold the ball or

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<v Speaker 2>juggle the ball to then realizing, holy crap, there's like

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<v Speaker 2>so many more useful things we could be doing. So

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<v Speaker 2>that was really my first discovery of like how big

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<v Speaker 2>a gap there was between people who thought about AI

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<v Speaker 2>versus people versus the problems that needed to be solved,

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<v Speaker 2>and how little we understood about these problems.

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<v Speaker 1>So so you decide that this is going to be

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<v Speaker 1>your thing, right, this is your life's work now.

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<v Speaker 2>I mean in the beginning, I wasn't convinced. In the beginning,

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<v Speaker 2>it was just about spending a few years helping out

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<v Speaker 2>and making sure we are able to make you know,

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<v Speaker 2>in the beginning, it was about my next three years.

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<v Speaker 2>Like I was afraid of investine. I was afraid of

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<v Speaker 2>the complexity of medicine. Like it wasn't an easy field.

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<v Speaker 2>It's not one where they welcome you, right, just as

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<v Speaker 2>an engineer, you don't come in and like at least

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<v Speaker 2>twelve thirteen years ago, that wasn't the culture.

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<v Speaker 1>That like right, Like like an MD an MD at

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<v Speaker 1>a hospital does not want to hear from some AI researcher.

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<v Speaker 2>They're busy, Oh no, for sure, And they're like, we're busy,

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<v Speaker 2>we have real work to do.

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<v Speaker 1>Yeah, what is this?

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<v Speaker 2>Like this all sounds an esoteric mumbo jumbo.

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<v Speaker 1>Yeah, And so you say, you know, we're collecting all

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<v Speaker 1>this data and healthcare and we're not doing anything with it.

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<v Speaker 1>That is not intuitive, Like, that's not you know, I

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<v Speaker 1>think most people sort of prior and this is that

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<v Speaker 1>an academic hospital, right, Your friend is at Stanford Hospital,

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<v Speaker 1>a very prestigious academic hospitel. I think Stanford Hospital, I

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<v Speaker 1>think data. I think these are people doing research. So

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<v Speaker 1>what do you mean when you say we're collecting all

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<v Speaker 1>this data and not doing anything with it.

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<v Speaker 2>Yeah, So twelve thirteen, fourteen years ago, this field was

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<v Speaker 2>very new and at the time even collecting and storing

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<v Speaker 2>this data, natural question was can be afforded? It costs

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<v Speaker 2>dollars to store this data? Why would we do that?

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<v Speaker 1>And when you say, what what kind of data are

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<v Speaker 1>you talking about here? When you say collect and store

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<v Speaker 1>this data?

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<v Speaker 2>So literally, this was at the time babies entering, you know,

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<v Speaker 2>in the new natle ICU, these are premature babies are

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<v Speaker 2>born in real time. Devices are collecting heart rate and

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<v Speaker 2>vitals and oxygen saturation data and like, and so that

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<v Speaker 2>kind of detailed data, which is much more bulky, was

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<v Speaker 2>historically not stored. Instead, what they would do is they'd

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<v Speaker 2>take like fifteen minute averages and capture that okay, And

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<v Speaker 2>naturally the question came up, do we need to store it?

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<v Speaker 2>This is really expensive data. Let's just throw it away

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<v Speaker 2>after forty eight hours, we don't need it anymore, or

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<v Speaker 2>let's just throw a quick summary of it.

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<v Speaker 1>Huh. So you might do a study, you might track

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<v Speaker 1>certain data points, but the idea that you're going to

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<v Speaker 1>just as a matter of course, be storing all of

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<v Speaker 1>this data that is now being generated and saved because

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<v Speaker 1>electronic medical records are just being adopted. Nobody was doing that.

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<v Speaker 1>Nobody had really thought to do it. It was an

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<v Speaker 1>expensive prospect, It didn't seem like there would be a

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<v Speaker 1>good reason to do it exactly.

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<v Speaker 2>And coming from AI, where we looked at you know,

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<v Speaker 2>fingerprint data on the internet in retail or finance, then

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<v Speaker 2>the you know, we it was so natural to think

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<v Speaker 2>about how this data teaches you things that it felt

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<v Speaker 2>crazy to me that like, we one similarly than all

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<v Speaker 2>sorts of amazing things about these babies or human body

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<v Speaker 2>or how we're involved, or like what are the signs

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<v Speaker 2>and fingerprints of disease? How did they show up?

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<v Speaker 1>When you say fingerprint data, that's a that's a metaphor, right,

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<v Speaker 1>what does fingerprint data mean in the context of sort

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<v Speaker 1>of eCOM online finance.

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<v Speaker 2>Well, like they went to this site and then they

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<v Speaker 2>came to this site, or like they saw and add

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<v Speaker 2>somewhere else about this, and now you know they're searching

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<v Speaker 2>for something, and it shows you intense.

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<v Speaker 1>It's this moment ten years ago when like the when

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<v Speaker 1>people are using data to know like everything about what

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<v Speaker 1>I do when I'm shopping for new shoes. But you

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<v Speaker 1>you're but they're not collecting data on like sick newborn

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<v Speaker 1>babies exactly right.

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<v Speaker 2>Is that mind blowing to you? Because it was a

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<v Speaker 2>crazy mind blowing to me.

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<v Speaker 1>Okay, yes, my mind is blown. So what do you

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<v Speaker 1>do well?

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<v Speaker 2>I mean, it seemed like such a pressing problem. It

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<v Speaker 2>also helped that we were funded as a moonshot project

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<v Speaker 2>by the Google founders, that it was a high profile investment,

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<v Speaker 2>and it sort of naturally led away for United place

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<v Speaker 2>like Stanford curiosity, and we had some amazing collaborators who

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<v Speaker 2>were equally curious, who said, well, let's dive in and

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<v Speaker 2>see what we'll understand. And that was the start of it.

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<v Speaker 2>I literally, you know, got hold of this massive, twelve

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<v Speaker 2>hundred page like this huge, big book to learn about

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<v Speaker 2>babies and what conditions they experience and what does it

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<v Speaker 2>all mean, and then starting to understand how does it

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<v Speaker 2>show up in the data, and you know, spent evenings

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<v Speaker 2>and weekends, and actually I remember sitting in the basement

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<v Speaker 2>of Stanford Hospital at over Christmas trying to work on

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<v Speaker 2>trying to get data out of the health record in

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<v Speaker 2>the first place. And we were trying to experiment with

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<v Speaker 2>all sorts of techniques for pulling the data out, which

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<v Speaker 2>you know now is a whole lot easier than it

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<v Speaker 2>was twelve years ago because.

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<v Speaker 1>It's not built for that, right, It's basically built somewhat

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<v Speaker 1>to track the patient and to a significant degree to

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<v Speaker 1>like build insurance. Right, that's traditionally what electronic medical records

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<v Speaker 1>were for.

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<v Speaker 2>That's exactly right.

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<v Speaker 1>Kind of amazing and kind of weird. I mean, I

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<v Speaker 1>want to talk more about the bigger idea of data

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<v Speaker 1>and healthcare, but just to kind of land this moment

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<v Speaker 1>early in your career at Stanford, like, is there some

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<v Speaker 1>project you do, Like what is the end of your

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<v Speaker 1>work at Stanford.

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<v Speaker 2>So the project was, you know, we're monitoring these premature

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<v Speaker 2>babies right anywhere between twenty four week old babies which

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<v Speaker 2>are very very tiny, like very twenty.

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<v Speaker 1>Four weeks of gestation exactly.

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<v Speaker 2>To like twenty eight thirty thirty two. And the idea was,

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<v Speaker 2>these babies, you know, are like they're at risk for significant,

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<v Speaker 2>like an array of complications. And the idea is, the

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<v Speaker 2>sooner you know, the earlier you can do something about it,

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<v Speaker 2>the greater the chance that you're going to actually resuscitate them.

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<v Speaker 2>So our job was, like, could we look at this

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<v Speaker 2>data from the second they're born and collect this data

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<v Speaker 2>to start analyzing and modeling which babies at risk for

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<v Speaker 2>which of these complications? And if you could, then you

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<v Speaker 2>could start to put more of these preventative prophylactic type

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<v Speaker 2>pathways or approaches in place for caring.

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<v Speaker 1>Basically identify problems more quickly leading to better outcomes. That's

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<v Speaker 1>the basic desire exactly.

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<v Speaker 2>And in the process I discovered, like, you know, a

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<v Speaker 2>long time ago, there was a physician named Virginia Apcar,

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<v Speaker 2>and what she figured out is like, just by measuring

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<v Speaker 2>five different things from when the baby's born, she can

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<v Speaker 2>compute a very simple score that tells you how the

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<v Speaker 2>baby's doing. And so so naturally, the question we asked is, okay,

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<v Speaker 2>so now that we are seeing all these ways in

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<v Speaker 2>which the machine learning and AI is discovering novel signs

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<v Speaker 2>and patterns that are predictive. Could we just simply combine

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<v Speaker 2>this to come up with a simple score. Huh that says,

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<v Speaker 2>you know, can I predict complications? And what we found

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<v Speaker 2>was this new simple score that uses data that no

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<v Speaker 2>special thing you have to do, it's already being collected.

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<v Speaker 2>We just analyze it and we aught to compute the

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<v Speaker 2>score turns out to be much more predictive than the

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<v Speaker 2>APCAR at predicting complications.

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<v Speaker 1>And so so it worked. I mean, did do people

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<v Speaker 1>use it? Is it standard of care? Now? What happened

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<v Speaker 1>with that research?

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<v Speaker 2>So at that point I was like, oh, this is

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<v Speaker 2>so cool. And literally we got all these journalists who

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<v Speaker 2>wanted to write about it, and it was on the

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<v Speaker 2>fundraising you know, it was like Stanford's fundraising highlight for

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<v Speaker 2>like the next five years, et cetera. But what was

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<v Speaker 2>the saddest thing about it is that there was no

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<v Speaker 2>natural mechanism for implementing it in practice, And it had

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<v Speaker 2>to do with so many different pieces to it, Like

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<v Speaker 2>we didn't have the infrastructure, we didn't have the like

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<v Speaker 2>know how of like how do you get physicians to

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<v Speaker 2>trust something like this? How do you build this in

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<v Speaker 2>a way that is trustworthy and reliable? How do you

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<v Speaker 2>do this so that it's not just like a pet

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<v Speaker 2>project in one hospital, but it's like a system that

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<v Speaker 2>is scalable nationally. And you know, what is the incentive structure?

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<v Speaker 2>Who pays for it and why would they pay for it?

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<v Speaker 2>And all of that is literally what sort of got me,

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<v Speaker 2>like got me super interested in the field where I

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<v Speaker 2>started to feel, wow, we're at the start of what

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<v Speaker 2>feels like is a massive movement, has many component to

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<v Speaker 2>be figured out, but we need to figure this out. Interestingly,

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<v Speaker 2>at the time on Sandhill Road, you know why, virtually

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<v Speaker 2>being in Palo Alto.

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<v Speaker 1>Yeah, Santel Road, where all the venture capitalists are exactly.

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<v Speaker 2>People were like, this is fantastic, here's money. Why don't

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<v Speaker 2>you start a company on this topic? And I spent

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<v Speaker 2>six months investigating, you know, talking to lots of peers

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<v Speaker 2>health systems, hospitals and realizing were just too early. There's

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<v Speaker 2>a lot of work that needs to go in place

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<v Speaker 2>for this to become something that will stale nationally. Now

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<v Speaker 2>fast forward ten years.

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<v Speaker 1>Later, I want to fast forward, but give me just

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<v Speaker 1>another moment when you say it's too early, Like in

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<v Speaker 1>what ways was it too early? Like specifically what was

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<v Speaker 1>not ready in the world to start a company at

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<v Speaker 1>that time.

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<v Speaker 2>So the first thing we needed is for hospitals to

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<v Speaker 2>be ready to implement a system like that. For that

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<v Speaker 2>to happen, they needed to have implemented the electronic health record,

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<v Speaker 2>be stable users of the HR so that they'd be

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<v Speaker 2>willing to plug in third party systems on top of it.

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<v Speaker 1>And it's kind of amazing that ten years ago, you know,

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<v Speaker 1>twenty whatever, twenty teens, still hospitals were not sort of

0:12:19.276 --> 0:12:23.316
<v Speaker 1>ubiquitous users of electronic medical records, right, like doctors were

0:12:23.356 --> 0:12:24.556
<v Speaker 1>still writing on paper.

0:12:25.276 --> 0:12:28.196
<v Speaker 2>Honestly, coming from computer science where I did you know,

0:12:28.236 --> 0:12:30.836
<v Speaker 2>where I was involved in other areas of AI and

0:12:30.876 --> 0:12:34.356
<v Speaker 2>computer science, like this was like the biggest like shift

0:12:34.636 --> 0:12:38.156
<v Speaker 2>in mindset I felt every time I came back into

0:12:38.156 --> 0:12:39.956
<v Speaker 2>the healthcare side of the equation, it felt like I

0:12:40.036 --> 0:12:42.836
<v Speaker 2>was going at least twenty thirty years back.

0:12:42.796 --> 0:12:45.036
<v Speaker 1>Right like at a time machine going into the past

0:12:45.076 --> 0:12:48.636
<v Speaker 1>when you walk into the hospital, which is particularly I

0:12:48.676 --> 0:12:53.356
<v Speaker 1>don't know, ironic surprising, given how in some ways healthcare

0:12:53.436 --> 0:12:56.956
<v Speaker 1>feels very cutting edge, right, Like A central interesting thing

0:12:56.996 --> 0:13:00.596
<v Speaker 1>to me about the work that you do is the

0:13:00.596 --> 0:13:02.916
<v Speaker 1>way in which healthcare is. You know, you go get

0:13:02.956 --> 0:13:06.396
<v Speaker 1>a whatever, a CT scan. It's this incredible machine and

0:13:06.436 --> 0:13:10.476
<v Speaker 1>it uploads to a computer and a whatever AI radiologists.

0:13:10.476 --> 0:13:13.076
<v Speaker 1>Can you read the scan blah blah blah. And yet

0:13:14.196 --> 0:13:17.156
<v Speaker 1>on the kind of data side, on the complicated patient

0:13:17.236 --> 0:13:20.636
<v Speaker 1>at the bedside side, it's still very kind of old

0:13:20.676 --> 0:13:22.316
<v Speaker 1>fashioned and almost artisanal.

0:13:23.396 --> 0:13:26.276
<v Speaker 2>I mean, you raised like a fantastic point, which is

0:13:26.556 --> 0:13:31.076
<v Speaker 2>I think when it comes to introducing and designing new medicines, Yeah,

0:13:31.116 --> 0:13:35.036
<v Speaker 2>we've become really really good, But in terms of once

0:13:35.076 --> 0:13:39.476
<v Speaker 2>the medicine is produced, in terms of actually accelerating the adoption,

0:13:39.676 --> 0:13:43.876
<v Speaker 2>optimizing the update, designing who gets it and what does

0:13:43.916 --> 0:13:48.236
<v Speaker 2>and when detecting early who would benefit from it, that's

0:13:48.276 --> 0:13:50.556
<v Speaker 2>what I call the healthcare delivery side of the equation.

0:13:50.836 --> 0:13:54.156
<v Speaker 2>I feel like there's a very very vast gap of

0:13:54.196 --> 0:13:55.716
<v Speaker 2>what needs to happen to get better.

0:13:56.476 --> 0:14:00.396
<v Speaker 1>So, okay, so you do this project. You see that

0:14:00.476 --> 0:14:04.916
<v Speaker 1>it's too early to start a company because the world

0:14:04.956 --> 0:14:08.476
<v Speaker 1>isn't ready yet, because hospitals aren't even widely using electronic

0:14:08.516 --> 0:14:11.156
<v Speaker 1>medical record yet, much less being ready to sort of

0:14:11.396 --> 0:14:14.756
<v Speaker 1>expert the data and listen to the data, et cetera,

0:14:15.156 --> 0:14:19.476
<v Speaker 1>and you take a job as a professor at Johns Hopkins. Right,

0:14:19.516 --> 0:14:20.356
<v Speaker 1>is that the next step?

0:14:20.956 --> 0:14:23.956
<v Speaker 2>That's right? And part of the move to Hopkins was

0:14:24.556 --> 0:14:28.756
<v Speaker 2>realizing there's so much depth and breadth of medicine, not

0:14:28.796 --> 0:14:31.956
<v Speaker 2>just around on the actual devices or the engineering or

0:14:31.956 --> 0:14:34.516
<v Speaker 2>the chemical or the drug development, but also on the

0:14:34.556 --> 0:14:37.476
<v Speaker 2>delivery side, like how what does it take to scale

0:14:37.516 --> 0:14:41.516
<v Speaker 2>ideas nationally? How do you design policy around it? There

0:14:41.596 --> 0:14:46.076
<v Speaker 2>was sort of a whole institute dediclicated to scaling ideas nationally.

0:14:46.516 --> 0:14:49.956
<v Speaker 2>So to me that was extremely exciting to learn about

0:14:50.396 --> 0:14:54.276
<v Speaker 2>what would it take to really build the foundations of

0:14:54.356 --> 0:14:56.756
<v Speaker 2>a field like this. And moving to Baltimore was a

0:14:56.796 --> 0:15:00.196
<v Speaker 2>big move, but I was just excited by the idea

0:15:00.236 --> 0:15:02.476
<v Speaker 2>of learning it all and learning it especially as an

0:15:02.476 --> 0:15:05.636
<v Speaker 2>engineer as ERNII research as an outsider coming into healthcare.

0:15:08.076 --> 0:15:10.636
<v Speaker 1>In a minute, Succi and her colleagues figure out how

0:15:10.676 --> 0:15:13.636
<v Speaker 1>to use AI to detect when certain patients are at

0:15:13.716 --> 0:15:18.316
<v Speaker 1>risk for complications and also how to get doctors to listen.

0:15:28.396 --> 0:15:31.156
<v Speaker 1>So Sucia is at Johns Hopkins in Baltimore and she

0:15:31.236 --> 0:15:35.276
<v Speaker 1>has this big idea using AI to help doctors treat

0:15:35.356 --> 0:15:38.556
<v Speaker 1>hospital patients, but she has to figure out exactly what

0:15:38.716 --> 0:15:39.956
<v Speaker 1>to focus on.

0:15:39.956 --> 0:15:42.036
<v Speaker 2>One of the big areas was this idea of like

0:15:42.156 --> 0:15:48.036
<v Speaker 2>early detection of patients at risk for complications and diagnostic

0:15:48.156 --> 0:15:50.836
<v Speaker 2>errors being the third leading cause of death. Like, huh,

0:15:50.916 --> 0:15:54.996
<v Speaker 2>that's nuts. Like, so today, you know there are critical

0:15:54.996 --> 0:15:57.956
<v Speaker 2>moments that are missed. We get patients the wrong diagnosis

0:15:58.036 --> 0:16:01.036
<v Speaker 2>or that they're developing something subtly and slowly. That's like

0:16:01.036 --> 0:16:04.596
<v Speaker 2>a whole branch of diagnostic errors where you know, complication

0:16:04.876 --> 0:16:07.316
<v Speaker 2>or a condition develops, but they don't get noticed in

0:16:07.356 --> 0:16:12.436
<v Speaker 2>a timely fashion. And so these seemed perfect for AI

0:16:12.556 --> 0:16:14.756
<v Speaker 2>to come in with the kind of data that exists

0:16:15.116 --> 0:16:17.636
<v Speaker 2>to be able to flag patients that are high risk

0:16:18.076 --> 0:16:20.076
<v Speaker 2>and make it easy to provide a second pair of VICE.

0:16:20.076 --> 0:16:24.076
<v Speaker 1>Because it's basically pattern matching, right, I mean, differential diagnosis

0:16:24.156 --> 0:16:28.436
<v Speaker 1>is taking lots of different variables from the patient and

0:16:29.516 --> 0:16:33.236
<v Speaker 1>trying to put those variables together to match the patient

0:16:33.316 --> 0:16:36.876
<v Speaker 1>to you know, thousands of other patients and say, oh,

0:16:36.996 --> 0:16:40.436
<v Speaker 1>all of these, all of these variables, all of these

0:16:40.556 --> 0:16:43.556
<v Speaker 1>health indicators suggest that the patient has disease X. Like

0:16:43.556 --> 0:16:47.036
<v Speaker 1>that's fundamentally what a differential diagnosis is, and like machine

0:16:47.076 --> 0:16:50.196
<v Speaker 1>learning should be very good at that exactly.

0:16:50.316 --> 0:16:54.236
<v Speaker 2>And previously people have attempted a differential diagnosis with very

0:16:54.356 --> 0:16:57.916
<v Speaker 2>coarse symptoms like high level description of like you have

0:16:57.996 --> 0:17:00.916
<v Speaker 2>cop your fever. What was different this time around is

0:17:00.916 --> 0:17:03.356
<v Speaker 2>because of the HR, we had very detailed data.

0:17:03.156 --> 0:17:05.236
<v Speaker 1>The EHR, the electronic health record right.

0:17:05.116 --> 0:17:09.876
<v Speaker 2>Exactly, and so it provided this brand new opportunity to

0:17:10.436 --> 0:17:12.756
<v Speaker 2>do this. And then you know, naturally when you go

0:17:12.796 --> 0:17:16.116
<v Speaker 2>down the list and start looking at problem areas, sepsis

0:17:16.236 --> 0:17:19.756
<v Speaker 2>is a model disease. We chose to demonstrate the idea.

0:17:20.196 --> 0:17:23.036
<v Speaker 1>So let's just talk about sepsis for a minute. What

0:17:23.196 --> 0:17:23.756
<v Speaker 1>is sepsis?

0:17:24.036 --> 0:17:27.396
<v Speaker 2>So let's say a patient gets infected. Your immune system

0:17:27.476 --> 0:17:30.156
<v Speaker 2>is now going to do respond in order to protect

0:17:30.156 --> 0:17:34.876
<v Speaker 2>your body. But in sepsis, it overreacts and starts attacking

0:17:34.916 --> 0:17:40.876
<v Speaker 2>your organ systems, leading to organ failure and your depth.

0:17:41.036 --> 0:17:43.876
<v Speaker 2>And so the idea of its sepsis treatment is very

0:17:43.956 --> 0:17:46.196
<v Speaker 2>much the earlier you can detect it, the better you

0:17:46.236 --> 0:17:48.156
<v Speaker 2>are at like tackling it.

0:17:48.276 --> 0:17:54.036
<v Speaker 1>Right, Okay, so I buy it. It seems seems like

0:17:54.076 --> 0:17:55.916
<v Speaker 1>a big problem and it seems like one that might

0:17:55.956 --> 0:17:59.676
<v Speaker 1>be solved or at least, you know, made less bad

0:17:59.916 --> 0:18:03.436
<v Speaker 1>by with the application of machine learning. So how do

0:18:03.516 --> 0:18:06.316
<v Speaker 1>you how do you actually do it? What do you

0:18:06.316 --> 0:18:08.836
<v Speaker 1>have to do to build a model and see if

0:18:08.876 --> 0:18:10.476
<v Speaker 1>it were and get people to use it.

0:18:10.596 --> 0:18:13.436
<v Speaker 2>Yeah, so this is almost like what you're about to

0:18:13.476 --> 0:18:16.076
<v Speaker 2>describe in two minutes what was almost a five year journey.

0:18:16.476 --> 0:18:18.956
<v Speaker 2>So first, it's collecting a huge amount of data where

0:18:18.996 --> 0:18:22.636
<v Speaker 2>you can identify both patients of subtic versus non septic

0:18:22.636 --> 0:18:24.556
<v Speaker 2>and when they had it, and what other conditions did

0:18:24.556 --> 0:18:26.636
<v Speaker 2>they have, and what else was happening in their life,

0:18:27.236 --> 0:18:29.196
<v Speaker 2>and you know, all the data leading up to that

0:18:29.276 --> 0:18:32.236
<v Speaker 2>episode and what was done after the fact. So you

0:18:32.276 --> 0:18:34.316
<v Speaker 2>get the data. Then the next part is, you know,

0:18:34.356 --> 0:18:36.956
<v Speaker 2>you have to actually understand the biological process or the

0:18:36.956 --> 0:18:39.636
<v Speaker 2>clinical process that's happening and layer that on top of

0:18:39.716 --> 0:18:41.556
<v Speaker 2>the data to make sure you're going from like just

0:18:41.596 --> 0:18:44.476
<v Speaker 2>bits and bytes to data that makes sense, okay, And

0:18:44.796 --> 0:18:48.596
<v Speaker 2>then you implement lots of different learning algorithms to be

0:18:48.676 --> 0:18:51.236
<v Speaker 2>able to experiment, you know, the thing that we first

0:18:51.236 --> 0:18:54.436
<v Speaker 2>did versus the thing we do now. There's like lots

0:18:54.476 --> 0:18:56.716
<v Speaker 2>of generations of improvements in order to get to a

0:18:56.716 --> 0:19:00.756
<v Speaker 2>place where you're going from, like you know, not very

0:19:00.756 --> 0:19:02.676
<v Speaker 2>good signal to very good signal.

0:19:03.156 --> 0:19:06.156
<v Speaker 1>So you're you're building a model through trial and error,

0:19:06.156 --> 0:19:09.636
<v Speaker 1>basically trying to get an AI model that that has

0:19:09.676 --> 0:19:13.756
<v Speaker 1>a high sensitivity and specificity that's good at issuing an

0:19:13.796 --> 0:19:17.396
<v Speaker 1>alert when a patient has sepsis and doesn't issue too

0:19:17.436 --> 0:19:19.476
<v Speaker 1>many alerts when the patient doesn't have sepsis.

0:19:19.116 --> 0:19:21.636
<v Speaker 2>Basically exactly, and also does it in a way that

0:19:21.996 --> 0:19:24.676
<v Speaker 2>you know, when it says somebody has sepsis, it's able

0:19:24.676 --> 0:19:27.596
<v Speaker 2>to explain why. It's able to provide enough information so

0:19:27.636 --> 0:19:30.796
<v Speaker 2>that the clinician can act on it. And it's not

0:19:30.876 --> 0:19:33.556
<v Speaker 2>doing it sorely that there's not enough to work on,

0:19:33.596 --> 0:19:35.916
<v Speaker 2>and it's not doing it so late that it's useless.

0:19:36.236 --> 0:19:40.876
<v Speaker 1>Like often people talk about AI models machine learning models

0:19:40.956 --> 0:19:44.236
<v Speaker 1>as black boxes, right, like very good at pattern matching,

0:19:44.316 --> 0:19:46.716
<v Speaker 1>very good at predicting the next word, but we don't

0:19:46.756 --> 0:19:49.076
<v Speaker 1>know why, And so you're saying, in this instance, you

0:19:49.156 --> 0:19:50.396
<v Speaker 1>sort of need to know why.

0:19:51.796 --> 0:19:54.676
<v Speaker 2>My very key evolution of a scientist working in this

0:19:54.796 --> 0:19:56.636
<v Speaker 2>area was, in the beginning, I saw it all as

0:19:56.716 --> 0:20:00.876
<v Speaker 2>data and math, and then as I started working more

0:20:00.876 --> 0:20:03.356
<v Speaker 2>and more in interfacing and actually deploying systems like this.

0:20:03.476 --> 0:20:06.276
<v Speaker 2>What I started realizing it's actually not math and data.

0:20:06.316 --> 0:20:10.956
<v Speaker 2>It's about trust, huh, Because ultimately to get adoption and

0:20:10.996 --> 0:20:14.036
<v Speaker 2>to get outcomes, I need to get trust from these

0:20:14.236 --> 0:20:19.316
<v Speaker 2>highly trained clinicians who studied this year and year out,

0:20:19.516 --> 0:20:22.916
<v Speaker 2>and they have a process and a system for working,

0:20:22.956 --> 0:20:24.956
<v Speaker 2>and you have to fit within this system.

0:20:25.076 --> 0:20:27.596
<v Speaker 1>And they're very busy, and it's very high stakes, and

0:20:27.676 --> 0:20:31.036
<v Speaker 1>they kind of think they know everything, and it's so

0:20:31.196 --> 0:20:36.156
<v Speaker 1>presumably very hard to get them to trust you in

0:20:36.236 --> 0:20:38.756
<v Speaker 1>making their clinical judgments exactly.

0:20:38.836 --> 0:20:41.876
<v Speaker 2>But moreover, I've also been on the other side of

0:20:41.996 --> 0:20:44.716
<v Speaker 2>like tons of engineers making all sorts of claims about

0:20:44.716 --> 0:20:47.596
<v Speaker 2>their system knows better. But when you actually go and

0:20:47.636 --> 0:20:50.876
<v Speaker 2>make sense of what the evaluations they've done, they literally

0:20:50.956 --> 0:20:54.196
<v Speaker 2>have very little understanding of medicine and the practice of healthcare.

0:20:54.276 --> 0:20:58.436
<v Speaker 2>So like their claims are mostly not good. So a

0:20:58.556 --> 0:21:01.276
<v Speaker 2>huge part of it is like developing respect and humility

0:21:01.716 --> 0:21:04.436
<v Speaker 2>for the system, the complexity, so that when you're bringing

0:21:04.476 --> 0:21:08.036
<v Speaker 2>in this new thing, it really truly fits. It's easy

0:21:08.076 --> 0:21:12.996
<v Speaker 2>to use sense it creates value. Without all that, you're

0:21:13.036 --> 0:21:14.796
<v Speaker 2>not going to get to the benefit.

0:21:16.196 --> 0:21:19.196
<v Speaker 1>So now you say it creates value and suddenly you

0:21:19.276 --> 0:21:23.676
<v Speaker 1>sound like a founder, an entrepreneur, and not like an academic.

0:21:24.276 --> 0:21:28.276
<v Speaker 1>Where where in this arc do you start a company?

0:21:28.396 --> 0:21:30.636
<v Speaker 2>You know, it was somewhere in twenty eighteen. I remember

0:21:31.036 --> 0:21:33.356
<v Speaker 2>twenty eighteen was a transformative video for me for a

0:21:33.396 --> 0:21:37.636
<v Speaker 2>number of reasons. I'll start with the very simple thing

0:21:37.676 --> 0:21:42.076
<v Speaker 2>of like, when we first built this system and deployed it,

0:21:42.356 --> 0:21:45.956
<v Speaker 2>only like two or three clinicians used it, and it

0:21:46.036 --> 0:21:48.156
<v Speaker 2>was the two to three clinicians who were involved in

0:21:48.236 --> 0:21:51.036
<v Speaker 2>working on the project with us. What I realized was

0:21:51.116 --> 0:21:53.756
<v Speaker 2>we knew from looking at large amounts of data that

0:21:53.876 --> 0:21:57.036
<v Speaker 2>the system was working, it was working correctly, and we

0:21:57.076 --> 0:21:59.756
<v Speaker 2>could identify these cases. We could identify them early, and

0:21:59.836 --> 0:22:02.716
<v Speaker 2>even from interacting the clinicians, we knew you could do

0:22:02.756 --> 0:22:05.276
<v Speaker 2>something differently about it. So it's one thing for system

0:22:05.316 --> 0:22:08.316
<v Speaker 2>to detect. You know, clinicians will say so what, so

0:22:08.316 --> 0:22:10.196
<v Speaker 2>what am I supposed to do well about it? And

0:22:10.236 --> 0:22:12.596
<v Speaker 2>in this scenario, we've even done studies to know that

0:22:13.156 --> 0:22:15.516
<v Speaker 2>actually they could be acting, you know, they could use

0:22:15.556 --> 0:22:19.676
<v Speaker 2>this output to meaningfully change the patient's care. So then

0:22:19.836 --> 0:22:22.996
<v Speaker 2>to me, the question was, Okay, if we know this

0:22:23.076 --> 0:22:25.796
<v Speaker 2>thing works, why the heck are we not succeeding. And

0:22:25.836 --> 0:22:28.276
<v Speaker 2>that's kind of where it went from the puzzle of

0:22:28.436 --> 0:22:30.596
<v Speaker 2>math and data to trust. You know, how do we

0:22:30.636 --> 0:22:33.356
<v Speaker 2>develop and deploy it in a way that's transparent. How

0:22:33.396 --> 0:22:35.956
<v Speaker 2>do we understand like what are the top of mind

0:22:36.116 --> 0:22:38.596
<v Speaker 2>issues from a practicing clinician's point of view, and how

0:22:38.636 --> 0:22:41.156
<v Speaker 2>do we address it? Where are we creating value? How

0:22:41.236 --> 0:22:42.756
<v Speaker 2>do we start quantifying value?

0:22:44.036 --> 0:22:46.476
<v Speaker 1>Now? Are there any moments where you're like, you know,

0:22:46.556 --> 0:22:48.596
<v Speaker 1>you have this thing that can be helpful, and yet

0:22:49.116 --> 0:22:53.756
<v Speaker 1>someone a doctor, a hospital administrator, whatever is telling you

0:22:53.836 --> 0:22:55.076
<v Speaker 1>why they're not going to use it?

0:22:55.236 --> 0:22:59.796
<v Speaker 2>Basically, I mean so many moments I can't even like

0:23:00.236 --> 0:23:03.716
<v Speaker 2>begin so I think I remember this time when they

0:23:03.716 --> 0:23:06.716
<v Speaker 2>basically were like, Okay, this thing is flagged the system.

0:23:07.156 --> 0:23:08.956
<v Speaker 2>What do I do with it? And I was like,

0:23:09.276 --> 0:23:11.116
<v Speaker 2>you should look if the patient has a scepting and

0:23:11.156 --> 0:23:13.156
<v Speaker 2>they were like, are you kidding me? How many flags?

0:23:13.436 --> 0:23:16.196
<v Speaker 2>Do you know? How many alerting systems exist? If I

0:23:16.236 --> 0:23:19.556
<v Speaker 2>were to take every single alerting system and start to

0:23:19.676 --> 0:23:23.236
<v Speaker 2>use that to start informing when I'm doing a diagnostic

0:23:23.276 --> 0:23:26.076
<v Speaker 2>workup and what am I doing, I basically would not

0:23:26.116 --> 0:23:27.916
<v Speaker 2>get my day to day work done right.

0:23:28.156 --> 0:23:29.956
<v Speaker 1>It's like if you're it's like when you're if you're

0:23:29.956 --> 0:23:32.916
<v Speaker 1>ever in an emergency room, like everything is beeping all

0:23:32.956 --> 0:23:36.156
<v Speaker 1>the time, and your system is just one more beep

0:23:36.236 --> 0:23:38.956
<v Speaker 1>in a sea of beeps that everybody ignores, and.

0:23:38.876 --> 0:23:41.756
<v Speaker 2>You feel passionately about it.

0:23:41.236 --> 0:23:44.116
<v Speaker 1>Your reasons, who care about this beap? But nobody else

0:23:44.156 --> 0:23:44.996
<v Speaker 1>cares about this beap?

0:23:45.116 --> 0:23:48.756
<v Speaker 2>Nobody gives a damn And it was just like so

0:23:49.676 --> 0:23:52.076
<v Speaker 2>it was difficult, right like you come. I was sort

0:23:52.116 --> 0:23:54.516
<v Speaker 2>of like, you know, I felt defeated. I sat that

0:23:54.636 --> 0:23:57.396
<v Speaker 2>I was like, this is so unbelievable. This is like

0:23:57.476 --> 0:24:00.196
<v Speaker 2>so powerful. Why aren't they believing me? And so there

0:24:00.276 --> 0:24:04.316
<v Speaker 2>was an information gap right like then it was like understanding, oh,

0:24:04.996 --> 0:24:07.236
<v Speaker 2>you know the system in which they live, Okay, I

0:24:07.356 --> 0:24:10.676
<v Speaker 2>understand that all these different alert exist. How are these

0:24:10.716 --> 0:24:13.636
<v Speaker 2>alerts created? How are we different? How can we demonstrate

0:24:13.676 --> 0:24:17.156
<v Speaker 2>we're different? Why should we be trusted? And so that

0:24:17.316 --> 0:24:20.436
<v Speaker 2>was as an example starting point. Like another one was

0:24:20.516 --> 0:24:22.916
<v Speaker 2>like we deployed it, and we deployed it in a

0:24:22.956 --> 0:24:26.036
<v Speaker 2>way where it was you know, within the electronic health record,

0:24:26.036 --> 0:24:27.956
<v Speaker 2>but it was done in a way that was really cumbersome,

0:24:28.476 --> 0:24:31.476
<v Speaker 2>like every time they needed to respond, it was like

0:24:31.676 --> 0:24:33.996
<v Speaker 2>a few you know, it was like a minute and

0:24:34.076 --> 0:24:38.276
<v Speaker 2>a half of work, and you know, honestly they're so busy.

0:24:38.476 --> 0:24:40.716
<v Speaker 2>A minute and a half extra to do something that

0:24:40.756 --> 0:24:43.836
<v Speaker 2>they don't already have total conviction in is like a

0:24:43.876 --> 0:24:47.156
<v Speaker 2>lot to ask. So then we spend a bunch of

0:24:47.196 --> 0:24:49.276
<v Speaker 2>time optimizing, well, how do we go it from me

0:24:49.356 --> 0:24:50.796
<v Speaker 2>take it from a minute and a half to like

0:24:50.916 --> 0:24:55.356
<v Speaker 2>three seconds? How do we optimize it so that it's instantaneous.

0:24:55.396 --> 0:24:57.636
<v Speaker 2>It's easy, it's just there.

0:24:58.756 --> 0:25:01.036
<v Speaker 1>So this isn't about the data at all. This is

0:25:01.196 --> 0:25:04.156
<v Speaker 1>just user experience basically.

0:25:04.156 --> 0:25:08.156
<v Speaker 2>Hugely human factors, like human factors and human factors here

0:25:08.236 --> 0:25:11.716
<v Speaker 2>is very different and complicated because you're trying to optimize

0:25:11.756 --> 0:25:14.796
<v Speaker 2>human factors within a chassis that is very complicated. Right,

0:25:14.876 --> 0:25:18.196
<v Speaker 2>Like you're not like standalone software. This is like you're

0:25:18.436 --> 0:25:21.756
<v Speaker 2>within an electronic health record, and like, how do you

0:25:21.836 --> 0:25:23.916
<v Speaker 2>do this in a way that the electronic health record

0:25:23.956 --> 0:25:24.756
<v Speaker 2>providers will.

0:25:24.596 --> 0:25:27.756
<v Speaker 1>Allow you information software?

0:25:28.636 --> 0:25:30.476
<v Speaker 2>It's not your software? And how can you do it

0:25:30.476 --> 0:25:33.476
<v Speaker 2>in a way that like is smooth and seamless and

0:25:33.516 --> 0:25:36.276
<v Speaker 2>they actually like it? And then you can do this

0:25:36.356 --> 0:25:38.556
<v Speaker 2>in a way where it's not just custom built for

0:25:38.636 --> 0:25:41.236
<v Speaker 2>a Johns Hopkins, but it's something that you can send

0:25:41.276 --> 0:25:43.156
<v Speaker 2>to take to a rural hospital.

0:25:44.356 --> 0:25:46.516
<v Speaker 1>So so you're doing all this, at what point in

0:25:46.556 --> 0:25:47.876
<v Speaker 1>this arc do you start the company?

0:25:48.596 --> 0:25:53.316
<v Speaker 2>So another like personal thing happened, which is I lost

0:25:53.316 --> 0:25:58.636
<v Speaker 2>my nephew to sepsis. And you know, it was the craziest,

0:25:59.316 --> 0:26:04.716
<v Speaker 2>like saddest, like you know, most insane feeling to be

0:26:04.796 --> 0:26:07.396
<v Speaker 2>able to like, you know, as like a researcher, as

0:26:07.396 --> 0:26:10.476
<v Speaker 2>a scientist, I'm like net deep in these research areas.

0:26:10.476 --> 0:26:14.156
<v Speaker 2>And then it's one thing to go and talk about it,

0:26:14.196 --> 0:26:16.516
<v Speaker 2>to say, well, here's how you do it, and here's

0:26:16.556 --> 0:26:19.236
<v Speaker 2>how it works, and here's why it will work, and

0:26:19.276 --> 0:26:21.796
<v Speaker 2>here's why this is a great idea. And it's another

0:26:21.916 --> 0:26:23.996
<v Speaker 2>to then come to that moment of realization where like,

0:26:24.796 --> 0:26:26.956
<v Speaker 2>well I haven't actually done anything to make a difference.

0:26:27.116 --> 0:26:31.276
<v Speaker 1>So you're already working on sepsis. Yes, and your nephew,

0:26:31.356 --> 0:26:33.436
<v Speaker 1>you say, nephew meaning younger than you?

0:26:33.556 --> 0:26:35.196
<v Speaker 2>Is this a young much younger than me?

0:26:35.316 --> 0:26:35.676
<v Speaker 1>Wow?

0:26:36.516 --> 0:26:41.076
<v Speaker 2>And realizing like I was doing, like it all sounded

0:26:41.076 --> 0:26:43.556
<v Speaker 2>like an excellent like it all sounded great on paper.

0:26:43.716 --> 0:26:46.236
<v Speaker 2>You know. It was like you know, I'd go to

0:26:46.316 --> 0:26:48.956
<v Speaker 2>meetings and lots of people would listen and they'd say, Yay,

0:26:49.076 --> 0:26:51.716
<v Speaker 2>great idea, et cetera. But then at the end of

0:26:51.756 --> 0:26:55.356
<v Speaker 2>the day, for me, it was like I'd gotten too

0:26:55.476 --> 0:26:57.516
<v Speaker 2>used to you know, it's easy. It's easy to like

0:26:57.556 --> 0:27:00.476
<v Speaker 2>talk about something smart and then people say it's a

0:27:00.516 --> 0:27:01.916
<v Speaker 2>great idea, and then you leave the room and you

0:27:01.916 --> 0:27:04.196
<v Speaker 2>feel good about it, and then you go back and

0:27:04.196 --> 0:27:07.836
<v Speaker 2>you work on it some more. And I think it

0:27:07.876 --> 0:27:12.196
<v Speaker 2>was hard, like hard for me to sort of realize

0:27:12.236 --> 0:27:15.836
<v Speaker 2>like I had gotten to carry it away, and I'd

0:27:15.836 --> 0:27:19.356
<v Speaker 2>gotten to carry it away like not thinking about what

0:27:19.436 --> 0:27:21.116
<v Speaker 2>is it actually going to take to make it real?

0:27:21.836 --> 0:27:24.596
<v Speaker 2>And the making it real is what's like just so

0:27:24.796 --> 0:27:27.156
<v Speaker 2>much harder than I thought. But part of it is

0:27:27.196 --> 0:27:31.636
<v Speaker 2>I also felt like this isn't just a sad This

0:27:31.716 --> 0:27:34.636
<v Speaker 2>isn't just like a you know, for an idea for sebsis.

0:27:34.716 --> 0:27:37.076
<v Speaker 2>This is really like crazy to me that this isn't

0:27:37.076 --> 0:27:39.796
<v Speaker 2>how we operate the like, I think the time has

0:27:39.876 --> 0:27:42.596
<v Speaker 2>come and what is exciting to me is in the

0:27:42.676 --> 0:27:44.956
<v Speaker 2>last year or two, I'm starting to see the world

0:27:45.116 --> 0:27:49.636
<v Speaker 2>has shifted. There's been a very meaningful change in the

0:27:49.716 --> 0:27:53.796
<v Speaker 2>last few years. I think losing my like losing my nephew,

0:27:53.876 --> 0:27:57.076
<v Speaker 2>made it very real. It went from this idea to

0:27:57.356 --> 0:28:01.636
<v Speaker 2>feeling like this was an opportunity where it's very real.

0:28:01.716 --> 0:28:04.876
<v Speaker 2>Now we can make a difference. The pieces exist, and

0:28:04.956 --> 0:28:07.716
<v Speaker 2>I need to make it happen. I can't hide anymore.

0:28:07.956 --> 0:28:11.916
<v Speaker 2>And in twenty eighteen I went from like started to

0:28:11.996 --> 0:28:16.116
<v Speaker 2>realize like most systems that finished implementing the health record

0:28:16.316 --> 0:28:21.796
<v Speaker 2>electronic health record policies were starting to change. The AI

0:28:22.076 --> 0:28:24.436
<v Speaker 2>was mature enough that it was really clear we could

0:28:24.516 --> 0:28:27.396
<v Speaker 2>do a lot with it. And it was my very

0:28:27.436 --> 0:28:33.596
<v Speaker 2>little part I could do to you know, address my

0:28:33.596 --> 0:28:36.236
<v Speaker 2>my you know, my part of grief related to my nephew.

0:28:36.356 --> 0:28:38.876
<v Speaker 2>Like it was the very little role I could play.

0:28:38.956 --> 0:28:42.356
<v Speaker 2>So so in twenty eighteen I started to, you know,

0:28:42.676 --> 0:28:44.396
<v Speaker 2>think go after it with the idea that we're going

0:28:44.436 --> 0:28:46.596
<v Speaker 2>to actually start a company. We're actually going to turn

0:28:46.636 --> 0:28:49.476
<v Speaker 2>this into something that scales nationally. And that's where it

0:28:49.516 --> 0:28:49.996
<v Speaker 2>all began.

0:28:50.356 --> 0:28:54.356
<v Speaker 1>So you start the company, and you do build this

0:28:55.476 --> 0:29:02.436
<v Speaker 1>AI model to detect sepsis in hospitalized patients, and you

0:29:02.476 --> 0:29:06.316
<v Speaker 1>do this study and you wind up publishing the outcome

0:29:07.516 --> 0:29:10.476
<v Speaker 1>in the journal Nature Medicine, which seems like a big,

0:29:10.676 --> 0:29:13.636
<v Speaker 1>big moment in your work, in the life of your company.

0:29:13.676 --> 0:29:15.916
<v Speaker 1>So tell me about that study.

0:29:17.076 --> 0:29:19.956
<v Speaker 2>Yeah, So in twenty two, in July twenty two, we

0:29:20.036 --> 0:29:22.636
<v Speaker 2>had three studies. They were featured on the cover of

0:29:22.716 --> 0:29:24.996
<v Speaker 2>Nature Medicine. These were very big studies for the field.

0:29:25.636 --> 0:29:29.356
<v Speaker 2>Then the studies that came out in twenty two were

0:29:29.396 --> 0:29:35.476
<v Speaker 2>basically showing how we implemented the system by five different sites,

0:29:35.556 --> 0:29:38.716
<v Speaker 2>like both in the emergency department, the floor, the hospital

0:29:38.796 --> 0:29:42.796
<v Speaker 2>flow is the ICUs across academic and community hospital, So

0:29:42.916 --> 0:29:46.916
<v Speaker 2>five different hospitals in totally different geographic region right in

0:29:46.956 --> 0:29:52.716
<v Speaker 2>Maryland in DC, rich communities, poor communities. And what we

0:29:52.716 --> 0:29:56.636
<v Speaker 2>were able to show was the system both like you know,

0:29:56.636 --> 0:29:58.796
<v Speaker 2>almost three quarter of a million patients in the study

0:29:59.036 --> 0:30:02.156
<v Speaker 2>forty four hundred physicians and nurses who were part of

0:30:02.156 --> 0:30:07.756
<v Speaker 2>the study that you could detect sepsist significantly earlier than

0:30:07.796 --> 0:30:10.356
<v Speaker 2>they were currently detecting an acting on. So that was

0:30:10.876 --> 0:30:14.996
<v Speaker 2>one second we showed that. In fact, when we then

0:30:15.076 --> 0:30:19.916
<v Speaker 2>implemented the system, we show saw meaningful reduction in treatment timing,

0:30:20.076 --> 0:30:24.116
<v Speaker 2>like patients were getting treatment in a more timely fashion

0:30:24.156 --> 0:30:26.516
<v Speaker 2>when providers were seeing the alert and acting off of it.

0:30:27.396 --> 0:30:30.956
<v Speaker 2>And then the third we know early detection is possible

0:30:30.996 --> 0:30:33.756
<v Speaker 2>now and we know treatment timing is moved and we've

0:30:33.796 --> 0:30:36.076
<v Speaker 2>known in sepsis that early treatment is the key to

0:30:36.116 --> 0:30:38.036
<v Speaker 2>better outcomes, So the questions do we see that in

0:30:38.036 --> 0:30:40.836
<v Speaker 2>our population as well? And we saw that in patients

0:30:40.876 --> 0:30:45.436
<v Speaker 2>who actually got you know, early alerts. On who got

0:30:45.436 --> 0:30:48.236
<v Speaker 2>the alerts and providers acted on it, we actually saw

0:30:48.316 --> 0:30:53.196
<v Speaker 2>much better outcomes in terms of reductions in mortality, morbidity,

0:30:53.636 --> 0:30:57.436
<v Speaker 2>length of state, fewer complications, secondary complications that arise out

0:30:57.436 --> 0:31:01.596
<v Speaker 2>of sepsis. So it was just extremely exciting to see

0:31:02.116 --> 0:31:05.796
<v Speaker 2>that we could go from you know, a technical idea

0:31:06.316 --> 0:31:08.836
<v Speaker 2>to actual outcomes. And then one of the most interesting

0:31:08.836 --> 0:31:13.436
<v Speaker 2>things we've studied here was adoption. Will clinicians adopt? It

0:31:13.476 --> 0:31:16.756
<v Speaker 2>was a very real world study to show, like, can

0:31:16.756 --> 0:31:20.036
<v Speaker 2>a system like this actually work? And you showed ninety

0:31:20.116 --> 0:31:23.596
<v Speaker 2>percent physician adoption. So that was extremely exciting to see.

0:31:23.636 --> 0:31:26.236
<v Speaker 2>And that's what I call that's what you know was

0:31:26.316 --> 0:31:27.676
<v Speaker 2>about closing the trust gap.

0:31:28.076 --> 0:31:32.116
<v Speaker 1>So, okay, so you published this paper whatever a year

0:31:32.116 --> 0:31:34.516
<v Speaker 1>and a half ago, where are you now? What's your

0:31:34.516 --> 0:31:35.116
<v Speaker 1>company doing?

0:31:35.196 --> 0:31:38.676
<v Speaker 2>One thing that's very also that I didn't cover earlier

0:31:38.716 --> 0:31:41.916
<v Speaker 2>is that we expanded the system dramatically from not just

0:31:41.996 --> 0:31:47.196
<v Speaker 2>working on sepsis but a variety of other conditions like sepsis,

0:31:47.476 --> 0:31:51.196
<v Speaker 2>where there is very significant both clinical benefit but also

0:31:51.316 --> 0:31:53.836
<v Speaker 2>financial benefit for the health system. The reason the financial

0:31:53.876 --> 0:31:56.556
<v Speaker 2>piece matters is, you know, ultimately health systems are working

0:31:56.556 --> 0:31:59.036
<v Speaker 2>on one two percent margin. For them to be able

0:31:59.076 --> 0:32:02.196
<v Speaker 2>to implement systems that actually improve care, they still need

0:32:02.236 --> 0:32:05.436
<v Speaker 2>to be able to financially justify that this can be done,

0:32:05.996 --> 0:32:07.316
<v Speaker 2>and that was crucial.

0:32:07.556 --> 0:32:10.396
<v Speaker 1>So what are some of the other things you're working

0:32:10.396 --> 0:32:11.596
<v Speaker 1>on besides sepsis? Now?

0:32:12.196 --> 0:32:16.116
<v Speaker 2>Like another example area is fresh ulcers? Okay, huge area

0:32:16.156 --> 0:32:19.956
<v Speaker 2>where like bed so like a bed source exactly like

0:32:20.556 --> 0:32:24.076
<v Speaker 2>it's an area where again huge patient impact in terms

0:32:24.116 --> 0:32:26.236
<v Speaker 2>of like you know, if you do end up getting

0:32:26.236 --> 0:32:28.836
<v Speaker 2>a serious beds or how detrimental it is for the patient,

0:32:29.036 --> 0:32:32.036
<v Speaker 2>sometimes leading to death, sometimes leading the need for amputation,

0:32:33.116 --> 0:32:37.476
<v Speaker 2>but even more interestingly, huge burden on the caregivers themselves,

0:32:37.516 --> 0:32:40.756
<v Speaker 2>like nurses today have to do a huge amount of

0:32:40.756 --> 0:32:43.236
<v Speaker 2>work to take care of these patients. Like today, there

0:32:43.116 --> 0:32:45.876
<v Speaker 2>are lots of scenarios where these patients are missed, and

0:32:45.916 --> 0:32:48.236
<v Speaker 2>there's an opportunity where you can actually use this data

0:32:48.236 --> 0:32:51.996
<v Speaker 2>to identify this higher school and start again implementing these

0:32:51.996 --> 0:32:54.916
<v Speaker 2>new ways in which you can do targeted you know,

0:32:55.476 --> 0:32:56.516
<v Speaker 2>preventative measures.

0:32:56.756 --> 0:33:00.436
<v Speaker 1>What has to happen for you to you know, for

0:33:00.516 --> 0:33:03.156
<v Speaker 1>your software to get adopted at hospitals all around the country.

0:33:03.236 --> 0:33:06.156
<v Speaker 1>Like I buy that it's helpful. How do you get

0:33:06.156 --> 0:33:08.436
<v Speaker 1>from it being a kind of researchy thing to being

0:33:08.476 --> 0:33:09.836
<v Speaker 1>a thing that everybody uses?

0:33:10.076 --> 0:33:12.956
<v Speaker 2>So the hurdles we needed to cross was one. We

0:33:13.036 --> 0:33:14.796
<v Speaker 2>needed to figure out a way to get approvals from

0:33:14.836 --> 0:33:16.876
<v Speaker 2>the electronic health records to be able to integrate it.

0:33:16.996 --> 0:33:18.956
<v Speaker 2>We did. That took a couple of years.

0:33:18.676 --> 0:33:21.116
<v Speaker 1>From like the just the big software makers, Epic, whatever,

0:33:21.196 --> 0:33:23.596
<v Speaker 1>the companies that make the electronic health records. They have

0:33:23.676 --> 0:33:26.676
<v Speaker 1>to say yes, okay, so that's done. Check. Great. What

0:33:26.796 --> 0:33:27.916
<v Speaker 1>has to happened next? Yeah?

0:33:28.036 --> 0:33:30.356
<v Speaker 2>Next, you need a system that is able to you know,

0:33:30.396 --> 0:33:31.916
<v Speaker 2>when you go from one side to the next, to

0:33:31.916 --> 0:33:33.556
<v Speaker 2>the next to the next. You need the ability to

0:33:33.556 --> 0:33:35.636
<v Speaker 2>be able to measure and generalize as you core, cross

0:33:35.636 --> 0:33:37.036
<v Speaker 2>site and reliably perform.

0:33:37.436 --> 0:33:39.516
<v Speaker 1>So it has to work in lots of different kinds

0:33:39.556 --> 0:33:42.636
<v Speaker 1>of hospitals that collect different kinds of data in different settings.

0:33:43.116 --> 0:33:45.316
<v Speaker 2>And in our partnerships we've shown that data.

0:33:45.396 --> 0:33:47.116
<v Speaker 1>Okay, Third check.

0:33:47.036 --> 0:33:49.356
<v Speaker 2>Like I said, we have to show that basically people

0:33:49.396 --> 0:33:51.556
<v Speaker 2>will adopt in these different environments. So we have data

0:33:51.596 --> 0:33:51.996
<v Speaker 2>to show that.

0:33:52.076 --> 0:33:53.196
<v Speaker 1>Okay.

0:33:53.196 --> 0:33:56.636
<v Speaker 2>For in some of these areas you need fd approval okay,

0:33:56.676 --> 0:33:58.676
<v Speaker 2>and in the areas we need f the approval. We're

0:33:58.676 --> 0:34:00.276
<v Speaker 2>working with the FDA to get those approvals.

0:34:00.316 --> 0:34:03.916
<v Speaker 1>Okay. So that's kind of the next step, correct.

0:34:03.796 --> 0:34:06.276
<v Speaker 2>And then once that's done, you can now start to

0:34:06.516 --> 0:34:09.716
<v Speaker 2>you know, it's it's available, it can be market it,

0:34:09.916 --> 0:34:13.196
<v Speaker 2>you can scale it nationally. All very exciting things.

0:34:13.516 --> 0:34:19.956
<v Speaker 1>So so if things go well for you, what will

0:34:19.956 --> 0:34:23.236
<v Speaker 1>the world look like in say five years.

0:34:23.356 --> 0:34:26.156
<v Speaker 2>Oh my god, so exciting. I think we will actually

0:34:26.236 --> 0:34:30.596
<v Speaker 2>be implemented at sixty seventy eighty percent of the market,

0:34:30.676 --> 0:34:35.236
<v Speaker 2>I hope in the US. What's interesting now is like,

0:34:35.276 --> 0:34:37.036
<v Speaker 2>you know, healthcare is a market which is a leader

0:34:37.116 --> 0:34:40.596
<v Speaker 2>follow up market. And once you show things that work,

0:34:40.676 --> 0:34:43.396
<v Speaker 2>it makes logical sense. You have the proof points, you've

0:34:43.396 --> 0:34:46.076
<v Speaker 2>tackled most of the common issues that people struggle with.

0:34:46.836 --> 0:34:48.676
<v Speaker 2>Then this is an area where you can scale. And

0:34:48.716 --> 0:34:50.476
<v Speaker 2>when it comes to like the areas we're working in,

0:34:50.476 --> 0:34:53.196
<v Speaker 2>which is clinical, unlike some of the other areas like

0:34:53.276 --> 0:34:57.036
<v Speaker 2>billing and messaging and back office, you know, the years

0:34:57.036 --> 0:34:59.876
<v Speaker 2>of development required to build. What we build is very long,

0:34:59.956 --> 0:35:01.916
<v Speaker 2>Like it's taken us eight to nine years to do

0:35:01.956 --> 0:35:03.836
<v Speaker 2>all the pieces necessary to get to where we are,

0:35:03.876 --> 0:35:06.236
<v Speaker 2>So there aren't as a lot of like other competitors

0:35:06.236 --> 0:35:06.716
<v Speaker 2>in the market.

0:35:06.796 --> 0:35:09.036
<v Speaker 1>You have a mode, and FDA approval is going to

0:35:09.036 --> 0:35:09.836
<v Speaker 1>be even more of a.

0:35:09.796 --> 0:35:12.996
<v Speaker 2>Mode among other things. Exactly, so we have a very

0:35:13.356 --> 0:35:17.316
<v Speaker 2>very significant like moat and hurdles people have to cross

0:35:17.356 --> 0:35:19.956
<v Speaker 2>to really get it to work, and we've invested in them.

0:35:20.436 --> 0:35:24.236
<v Speaker 1>And so in your happy five year future, most of

0:35:24.236 --> 0:35:27.316
<v Speaker 1>the hospitals in the country will be using your software,

0:35:27.316 --> 0:35:32.596
<v Speaker 1>your models to detect sepsis, to detect bedsores earlier than

0:35:33.276 --> 0:35:34.196
<v Speaker 1>in a variety.

0:35:33.916 --> 0:35:36.356
<v Speaker 2>Of for the conditions. Like we've looked at our own

0:35:36.356 --> 0:35:39.556
<v Speaker 2>financial models and show that like a you know, modest

0:35:40.076 --> 0:35:44.156
<v Speaker 2>four to five hospital health system stands to gain like

0:35:44.676 --> 0:35:47.516
<v Speaker 2>fifty two hundred million dollars from the implementation of our

0:35:47.596 --> 0:35:50.556
<v Speaker 2>system in some you know, the condition areas we're tackling.

0:35:50.316 --> 0:35:52.756
<v Speaker 1>And people will die less and be less sick as

0:35:52.796 --> 0:35:54.436
<v Speaker 1>a benefit also, And.

0:35:54.356 --> 0:35:57.356
<v Speaker 2>That is honestly the biggest maturity I've had in building

0:35:57.356 --> 0:36:00.556
<v Speaker 2>this company. I started from like the cause of caring,

0:36:00.916 --> 0:36:05.036
<v Speaker 2>and it was realizing like It's funny. In healthcare, they're

0:36:05.076 --> 0:36:07.956
<v Speaker 2>so used to caring for patients who are dying every day.

0:36:07.996 --> 0:36:11.796
<v Speaker 2>They've gotten the sensitive. You then come back to realizing

0:36:11.836 --> 0:36:14.716
<v Speaker 2>you need the other things to follow, like the money.

0:36:14.756 --> 0:36:16.196
<v Speaker 2>You need to figure out a way to make it

0:36:16.236 --> 0:36:19.116
<v Speaker 2>easy for them to do the right thing, And when

0:36:19.156 --> 0:36:22.556
<v Speaker 2>you do that, then they do actually care about doing

0:36:22.556 --> 0:36:24.196
<v Speaker 2>the right thing, because that's why they were there in

0:36:24.196 --> 0:36:24.876
<v Speaker 2>the first place.

0:36:27.916 --> 0:36:39.756
<v Speaker 1>We'll be back in a minute with the lightning round. Okay,

0:36:40.556 --> 0:36:43.116
<v Speaker 1>I'm going to keep you another two minutes or something

0:36:43.156 --> 0:36:46.796
<v Speaker 1>to do a lightning round. You went to college at

0:36:46.836 --> 0:36:50.596
<v Speaker 1>Mount Holyoke and all women's college. Yeah, and so I'm curious,

0:36:50.636 --> 0:36:54.036
<v Speaker 1>what is one thing you would tell someone considering attending

0:36:54.036 --> 0:36:55.116
<v Speaker 1>an all women's college.

0:36:55.236 --> 0:36:57.596
<v Speaker 2>Oh, I loved Mount Holyoke. It was so much fun.

0:36:57.636 --> 0:36:59.956
<v Speaker 2>It's where I got my confidence that I could do

0:37:00.036 --> 0:37:02.916
<v Speaker 2>really really hard things and not be, you know, not

0:37:02.996 --> 0:37:03.716
<v Speaker 2>feel defeated.

0:37:04.276 --> 0:37:08.116
<v Speaker 1>If you weren't working in healthcare, where would you be

0:37:08.196 --> 0:37:09.036
<v Speaker 1>trying to apply a.

0:37:10.556 --> 0:37:12.956
<v Speaker 2>Oh my god, I've just been so obsessed with healthcare

0:37:13.036 --> 0:37:15.676
<v Speaker 2>for the last decade. I haven't really lifted my head

0:37:15.676 --> 0:37:17.796
<v Speaker 2>to think about other things. I mean, honestly, there are

0:37:17.796 --> 0:37:21.796
<v Speaker 2>a million areas you could apply it, but I don't

0:37:21.836 --> 0:37:23.756
<v Speaker 2>like thinking about it because it's just that the need

0:37:23.836 --> 0:37:25.756
<v Speaker 2>is so dire in health care and it's so hard.

0:37:25.836 --> 0:37:27.556
<v Speaker 2>It's so hard for an II research to focus in

0:37:27.556 --> 0:37:31.036
<v Speaker 2>healthcare because they don't make it easy. You can make

0:37:31.156 --> 0:37:33.436
<v Speaker 2>a lot more money doing the same kind of things

0:37:33.436 --> 0:37:35.676
<v Speaker 2>in finance. You can get the data more easily, you

0:37:35.716 --> 0:37:38.516
<v Speaker 2>can make money off of it more easily. Like it

0:37:38.636 --> 0:37:40.996
<v Speaker 2>is annoying, It is really annoying.

0:37:41.396 --> 0:37:43.596
<v Speaker 1>Is chet GPT overrated or underrated?

0:37:44.276 --> 0:37:46.436
<v Speaker 2>Actually? I think it's underrated.

0:37:46.596 --> 0:37:49.596
<v Speaker 1>Okay, go on, I think.

0:37:49.716 --> 0:37:52.396
<v Speaker 2>You know, when we see the math, we're like, okay,

0:37:52.436 --> 0:37:54.716
<v Speaker 2>that's the math. That's interesting to me. What was really

0:37:54.716 --> 0:37:58.716
<v Speaker 2>informative was like the experience, the social experience. It was

0:37:58.956 --> 0:38:02.276
<v Speaker 2>so exciting to see people who first interacted with it

0:38:02.796 --> 0:38:05.196
<v Speaker 2>and you know, have the head mind be blown by

0:38:05.196 --> 0:38:09.036
<v Speaker 2>the experience. And that's sort of then informing how important

0:38:09.116 --> 0:38:11.716
<v Speaker 2>the user experience out of the houses, like you know,

0:38:11.796 --> 0:38:14.556
<v Speaker 2>we had some of the chatbot technology before we had

0:38:14.596 --> 0:38:17.236
<v Speaker 2>some of the interactive but it's sort of how opening

0:38:17.316 --> 0:38:21.836
<v Speaker 2>I designed it in the use cases like storytelling, poems,

0:38:22.356 --> 0:38:25.076
<v Speaker 2>like the use cases where they trained the system to

0:38:25.116 --> 0:38:29.596
<v Speaker 2>be very good at conversant like was what made the

0:38:29.596 --> 0:38:31.916
<v Speaker 2>experience so exciting because then people could start, you know,

0:38:32.036 --> 0:38:36.316
<v Speaker 2>like experiencing it themselves and that sort of opened up

0:38:36.356 --> 0:38:37.756
<v Speaker 2>their mind to what else could it do?

0:38:37.996 --> 0:38:40.596
<v Speaker 1>Analogous to the lesson you were talking about in your

0:38:40.636 --> 0:38:44.356
<v Speaker 1>own work, where getting the answer right figuring out if

0:38:44.356 --> 0:38:47.956
<v Speaker 1>the person has sepsis is actually only part of what

0:38:47.996 --> 0:38:48.516
<v Speaker 1>you have to.

0:38:48.476 --> 0:38:52.716
<v Speaker 2>Do huge and that's I think where ais a field

0:38:52.796 --> 0:38:54.516
<v Speaker 2>that a lot has a lot of growing up to

0:38:54.516 --> 0:38:57.436
<v Speaker 2>do because historically the people who entered this field are

0:38:57.636 --> 0:39:01.876
<v Speaker 2>you know, they gravitate towards the math, they gravitate towards

0:39:01.916 --> 0:39:05.076
<v Speaker 2>the hired science. But what they don't realize is ultimately

0:39:05.636 --> 0:39:08.716
<v Speaker 2>it is a people problem that you're solving. You have

0:39:08.796 --> 0:39:11.036
<v Speaker 2>to get people to love it. You have to get

0:39:11.036 --> 0:39:13.716
<v Speaker 2>people to incorporate it in their daily lives for this

0:39:13.796 --> 0:39:16.676
<v Speaker 2>to be successful, and you have to operate in a

0:39:16.716 --> 0:39:20.116
<v Speaker 2>world which is not very precise, Like people have their

0:39:20.116 --> 0:39:22.836
<v Speaker 2>faults and their mistakes, and they work in a particular way,

0:39:22.876 --> 0:39:24.356
<v Speaker 2>and you've got to get this thing to fit.

0:39:28.636 --> 0:39:31.436
<v Speaker 1>Suchi Saraya is a professor at Johns Hopkins and the

0:39:31.556 --> 0:39:37.076
<v Speaker 1>founder and CEO of Asian Health. Today's show was produced

0:39:37.116 --> 0:39:41.236
<v Speaker 1>by Edith Russolo and Gabriel Hunter Chang. It was edited

0:39:41.236 --> 0:39:45.036
<v Speaker 1>by Karen Chakerji and engineered by Sarah Bruguer. You can

0:39:45.076 --> 0:39:48.796
<v Speaker 1>email us at a problem at pushkin dot FA. I'm

0:39:48.836 --> 0:39:51.516
<v Speaker 1>Jacob Goldstein, and we'll be back next week with another

0:39:51.556 --> 0:39:52.716
<v Speaker 1>episode of What's You're Talking