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Speaker 1: You're listening to Ron and Nanian The Car Doctor, nationally

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Speaker 1: recognized auto expert trusted by Mechanics, weekend wrenchers and vehicle

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Speaker 1: owners alike. Ron brings over forty years of hands on

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Speaker 1: experience and deep industry insight to help you understand your vehicle.

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Speaker 1: Join the Conversation live every Saturday from two to four

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Speaker 1: pm Eastern by calling eight five to five five six

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Speaker 1: zero nine nine zero zero. That's eight five to five

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Speaker 1: five six zero ninety nine hundred, your direct line to

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Speaker 1: honest answers and practical advice. Looking for more, visit cardoctorshow

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Speaker 1: dot com for past episodes, repair tips, and Ron's latest insights,

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Speaker 1: and be sure to subscribe to the Car Doctor YouTube

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Speaker 1: channel for exclusive videos, real repair footage and more. Now

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Speaker 1: start your enginies. The Car Doctor is into garage and

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Speaker 1: ready to take your call.

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Speaker 2: I want to talk about when you shouldn't work on

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Speaker 2: the car and you know when it's time to put

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Speaker 2: the wrench down and just step away. Paul's a new customer.

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Speaker 2: He's recommended by a couple of customers to us. He's

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Speaker 2: kind of the other part of the circle. Now he's

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Speaker 2: part of completing the circle of people that come to us,

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Speaker 2: and he brought us a twenty fifteen Infinity this week.

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Speaker 2: And evidently this problem has been going on for the

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Speaker 2: better part of a year. As I understood it that

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Speaker 2: he'd been working on it. And the issue was that

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Speaker 2: this twenty fifteen Infinity QX sixty, as you're driving down

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Speaker 2: the road, it would start to clunk and thump and

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Speaker 2: make all kinds of odd noises, and you would hear

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Speaker 2: grinding and howling and mechanical things going on. And I'm

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Speaker 2: not sure in all fairness to Paul where or why

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Speaker 2: we started to work. Why he started to work on

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Speaker 2: the front of the vehicle, But over the course of

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Speaker 2: time he put a new accident on the right side,

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Speaker 2: a wheel bearing. He did some similar work to the

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Speaker 2: left side, and he was heavy attention paid to the

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Speaker 2: front of the vehicle. And I get it. Listen, I

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Speaker 2: commend Paul. He's trying to fix something very technical. It's

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Speaker 2: hard enough for professional mechanics, but for do it yourself

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Speaker 2: or in your driveway. Takes guts, but you gotta know

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Speaker 2: when to stop. So after a year or so of

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Speaker 2: this and not getting anywhere, the only thing he found

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Speaker 2: that would solve the problem was and I'm not sure

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Speaker 2: how he came to this conclusion, but he disconnected the

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Speaker 2: right front wheel speed sensor well on an all wheel

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Speaker 2: drive vehicle, on the majority of oll wheel drive vehicles,

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Speaker 2: and this infinity is no exception. When you disconnect a

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Speaker 2: wheel speed sensor or have a problem in a wheel

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Speaker 2: speed sensor, a fault code, a sensor fail, the system

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Speaker 2: will no longer operate in all wheel drive, so it

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Speaker 2: makes it a front wheel drive only vehicle. And as

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Speaker 2: I started to diagnose my way through poles infinity, you know,

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Speaker 2: I started looking, you know, could he could? You know?

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Speaker 2: I almost fell into the trap of you know, parts

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Speaker 2: from Amazon and China and you know, bad parts and

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Speaker 2: poor quality. And I almost went down that rabbit hole.

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Speaker 2: But I caught myself two steps before the brink, and

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Speaker 2: I said, wait, I'm missing something. I'm getting I'm getting

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Speaker 2: emotionally involved here, and I took a non emotional step

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Speaker 2: back and I said, where's this really going? You know,

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Speaker 2: what is the actual fault? So I put the abs

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Speaker 2: all back together the way it was supposed to be

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Speaker 2: cleared the codes, took it for a ride and experienced

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Speaker 2: the problem. Yes, it had this clunking and whining and

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Speaker 2: knocking sound, and it was horrendous. It sounded like, you know,

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Speaker 2: like mom's washing machine was doing a dance across the

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Speaker 2: launder room floor and it wanted to get out of

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Speaker 2: the room. It just it just wasn't happy when the

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Speaker 2: you know, when the when the load becomes unbalanced and

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Speaker 2: it all shifts to the one side of the drum

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Speaker 2: and that banging and knocking sensation. I said, well, I said,

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Speaker 2: it sure seems like it's not happy with all wheel drive.

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Speaker 2: So I went up and looked at the viscous coupling, which,

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Speaker 2: for those of you are not familiar, the way they

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Speaker 2: do oll wheel drive on a lot of vehicles today

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Speaker 2: in this infinity was certainly no exception. They run what

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Speaker 2: they call a viscus coupling, which is a fluid coupler

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Speaker 2: that will, upon demand, being controlled by a computer, engage

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Speaker 2: or disengage and allow the differential to slip or engage

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Speaker 2: at certain moments to provide oil wheel drive and proper

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Speaker 2: safe traction. So I disconnected the ol wheel drive coupling,

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Speaker 2: verified we had power and ground, we had proper voltage,

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Speaker 2: and I left it unplugged and I went for a ride.

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Speaker 2: Problem solved. Well, diagnosis solved. We now were at the state.

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Speaker 2: I was in the ninety percent tile where I said,

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Speaker 2: you know, I've either got a bad O wheel drive module,

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Speaker 2: which I don't think because physical grinding, clunking like that.

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Speaker 2: And I could look at the O wheel drive module online.

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Speaker 2: It was thereby scan tool, you know, using my Opus IVS,

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Speaker 2: I was able to go in identify it, see the

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Speaker 2: serial number, see the software version. Very very powerful tool,

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Speaker 2: the Opus, and it gave me the option to go

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Speaker 2: and look at everything I needed to look at. And

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Speaker 2: I said, you know, next step is I'd have to

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Speaker 2: get a scope out and verify signal. If I've got

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Speaker 2: signal to the oil drive coupler, then I've got a

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Speaker 2: bad coupler. But I knew where Paul was going with

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Speaker 2: this or where he was trying to go with this.

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Speaker 2: He was, you know, how much money did he want

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Speaker 2: to spend one hundred and twenty five thousand mile ten

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Speaker 2: going on eleven year old car? That as I said

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Speaker 2: to him, we played what if, I said, and what

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Speaker 2: if we fix this? And all of a sudden the

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Speaker 2: transmission popped. Where are you then? And part of the

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Speaker 2: reason the transmission came up is because he went to

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Speaker 2: trade it back into Infinity, and you know this is

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Speaker 2: this really got my attention. He went to trade it

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Speaker 2: back into Infinity. They offered him five hundred dollars for

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Speaker 2: the car because they thought it had a bad transmission.

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Speaker 2: It didn't have a bad oil drive coupler. So it

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Speaker 2: kind of stunned me this week. How many people looked

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Speaker 2: at this car and I think there was one other

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Speaker 2: shop that got involved with this. How many people looked

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Speaker 2: at this car and yet nobody diagnosed it. No kudos

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Speaker 2: for me. I was lucky, Like I said, I was

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Speaker 2: two steps going in the wrong direction, or I was

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Speaker 2: two steps from the brink of going in the wrong direction,

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Speaker 2: and I caught myself. But I'm not sure where where

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Speaker 2: everybody goes wrong, And I'm not sure why everybody goes wrong. Diagnosis,

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Speaker 2: it's no mystery. It's sequential. It has to be unemotional,

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Speaker 2: it has to be technical, and you have to stop.

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Speaker 2: And one of the key things I did was I

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Speaker 2: baselined the vehicle. You have to baseline every vehicle. You

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Speaker 2: have to put it in failure mode. If it's not

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Speaker 2: in failure mode, it becomes more and more increasingly difficult.

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Speaker 2: To diagnose. Too many things can mimic other things. I've

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Speaker 2: seen bad ground wires, mimic engine failure. I've seen and

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Speaker 2: that seemingly need to be replaced, or have cylinder heads

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Speaker 2: pulled because of heavy carbon deposits causing valves to stick

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Speaker 2: open or not seal, or carbon in a cylinder making

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Speaker 2: a knocking sound that's actually you think it's something mechanical

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Speaker 2: in the engine that's actually carbon related. So you can't

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Speaker 2: assume that. Well, you know, Dad told me to do this,

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Speaker 2: and Dad told me to do that. And I had

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Speaker 2: a car once four years ago that did this, and

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Speaker 2: it sounded like you've got to diagnose every situation in

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Speaker 2: the end, and I got to have some fun with Paul,

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Speaker 2: and I think I think he still likes me. I

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Speaker 2: told him, I said, you know, when he came up

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Speaker 2: to pick up the car, I said, Paul, you can't

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Speaker 2: do this. You know you're not gonna And I gave

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Speaker 2: him a straight direction. I said, look, I said you can.

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Speaker 2: You can go ahead and try and you know, repair

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Speaker 2: this and we can do a deeper dive and I

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Speaker 2: can continue going. But I'm in the ninety percent tile.

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Speaker 2: This is a coupling and we looked up pricing on

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Speaker 2: the coupling and between pricing on the coupling and something else,

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Speaker 2: I think doing some fluid services. We're about thirty five

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Speaker 2: hundred dollars into this car, three grand something like that.

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Speaker 2: And I said, you know, you've got this car one

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Speaker 2: hundred and twenty five thousand miles, ten going on eleven

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Speaker 2: years old. You've owned since new. Shown me the maintenance

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Speaker 2: that you've done, and there was no real maintenance. The

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Speaker 2: car was repaired when it broke, and it got oil changes,

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Speaker 2: and it got air filters and cabin filters and stuff

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Speaker 2: like that, but no drive line fluids, no coolant service,

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Speaker 2: still had original spark plugs in it. And I said,

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Speaker 2: when do you start to make repairs to a vehicle

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Speaker 2: like this? You know it's it's You've now got the

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Speaker 2: eighty eight year old man and now he's going to

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Speaker 2: quit smoking, Like, what's the point. You know you got

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Speaker 2: this far? I don't know. I can't tell you that

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Speaker 2: you're going to get another ten years out of it

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Speaker 2: without spending bigger money. So Paul's heading off to replace

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Speaker 2: his car. But at least he's got a good diagnosis.

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Speaker 2: And you know, if you're ever as a do it

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Speaker 2: yourself for and I I really have a lot of

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Speaker 2: respect for do it yourself is I have a lot

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Speaker 2: of fun with them too. You know, you get to

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Speaker 2: take them down one way and then show them the path.

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Speaker 2: And I think a lot of do it yourselfers are

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Speaker 2: frustrated mechanics. There are people that wanted to be mechanics

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Speaker 2: but couldn't because of life decisions. And they're always they're

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Speaker 2: always fun to talk to and you know, kind of

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Speaker 2: pick their brains and see what they were thinking. But

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Speaker 2: you know, as I said to Paul, I said, and

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Speaker 2: I'll say to you that when you approach your cars,

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Speaker 2: to do it yourself for, be sure of what you're

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Speaker 2: looking at. Be sure and have accurate information, and you know,

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Speaker 2: try to learn to test and not guess, and don't

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Speaker 2: just randomly change parts because sometimes firing the parts canon

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Speaker 2: can create an issue. I could have just as easily

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Speaker 2: have found that the aftermarket oversees from some province in

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Speaker 2: China ABS wheel speed sensor could have been the root

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Speaker 2: cause of the whole problem as well. It could have

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Speaker 2: gone in that direction too, and I don't discount that.

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Speaker 2: So just just just learn to diagnose rather than just

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Speaker 2: replace eight five five six zero nine nine zero zero

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Speaker 2: again eight fix to five five six zero nine nine

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Speaker 2: zero zero. I'm ronning Ay and the car doctor. I'll

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Speaker 2: be back to open up the phones right after this.

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Speaker 2: Let's go over and talk to Anthony and me And Anthony,

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Speaker 2: you're O with the car doctor. How can I help?

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Speaker 3: Hey? Thanks for having me Ron. I'll get right to

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Speaker 3: the point. I've got a two thousand, twenty Toyota Rav

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Speaker 3: four hybrid, okay, and I paid thirty two thousand, obviously

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Speaker 3: second hand, and the mileage at the time was nine thousand,

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Speaker 3: two hundred and ninety two five sixty seven miles. And

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Speaker 3: I'll give it to you in three sections. There's first, second,

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Speaker 3: third time. The first time it was the battery was dead.

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Speaker 3: I was parked like twelve hours and I had to

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Speaker 3: have a towed back to my house in Union. The

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Speaker 3: second time, there was a warning light on the dashboard

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Speaker 3: and I can't remember what it said, but it just

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Speaker 3: said take it to a dealer. So I drove to Augusta,

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Speaker 3: and apparently there was a battery recall on Toyota Rav

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Speaker 3: four hybrids. So it was not only just me, it

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Speaker 3: was many other Toyotas that had to have this done.

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Speaker 3: So they gave me a rental and I took about

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Speaker 3: six weeks, I guess, to get it back. Well, July fourth,

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Speaker 3: here we are. Yesterday, I tried to start up my

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Speaker 3: car and it says smart key malfunction see owner's manual.

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Speaker 3: Then it says press SOS button. And I couldn't find

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Speaker 3: that in the in the darn index. So, to make

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Speaker 3: a long story short, I do not have a cell phone.

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Speaker 3: I went to my computer and I called our email.

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Speaker 3: Just answer and they say a mechanic will get back

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Speaker 3: to you, and actually he did, and this is very interesting.

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Speaker 3: Mechanics said. The twenty twenty Toyota Rav four hybrids do

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Speaker 3: not have an SOS button. Am I making sensor? Or

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Speaker 3: I am going too fast?

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Speaker 2: Now you're fine? Is the SOS button on the rearview

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Speaker 2: mirror as part of their Toyota callback program? I wonder

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Speaker 2: is an option? Is that right?

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Speaker 4: So?

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Speaker 3: Yeah, yeah, I actually I did see it on one

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Speaker 3: of those videos there, but I never pressed it obviously,

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Speaker 3: and I can't and I don't want to use any names.

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Speaker 3: But the dealers closed today, so I'm going to call

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Speaker 3: them on Monday.

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Speaker 2: Okay, So my questions to you. Are they they did

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Speaker 2: a battery change or was it changing the hybrid battery?

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Speaker 2: Was it the you know that generation Toyota has a

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Speaker 2: problem with the isolation harness that runs along the floor

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Speaker 2: if the floor harness has corrosion, was it?

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Speaker 3: Yeah, that was it. As a matter of fact, I'm

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Speaker 3: glad you said that that's exactly what they because I said, look,

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Speaker 3: can I see this? And they did something very rare.

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Speaker 3: They actually let me go into the into the garage,

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Speaker 3: and I looked at this very complicated thing that went

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Speaker 3: on the belly of the car.

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Speaker 2: Right, it's it's the main wiring harness that runs down

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Speaker 2: along the floor pin and a lot of the Toyotas

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Speaker 2: of that generation, the revs and have that particular problem.

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Speaker 2: So they've done that, and now you're into this problem.

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Speaker 2: Now this is stretched out over the course of a.

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Speaker 3: Year, right, you're right, starting November fifth today?

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Speaker 2: Yes, today. So I think your answer has to be

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Speaker 2: with them. I think we're going to find out what

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Speaker 2: they're made of. Is are they related? Is this all

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Speaker 2: three separate instances? And I'm not saying it is or

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Speaker 2: isn't you know, I'm just I'm trying to look at it.

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Speaker 2: As an outsider, I will I will say this, I

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Speaker 2: think you in good hands as far as you're you're

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Speaker 2: with the right company my belief system. I think Toyota

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Speaker 2: is one of the better companies with a better culture

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Speaker 2: for repair and taking care of the customer. And I

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Speaker 2: would listen carefully to what they have to say and

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Speaker 2: ask them explain it to them the way you've explained

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Speaker 2: it to me, and say, look at it from my perspective.

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Speaker 2: You know, I'm back three times in less than a year, almost,

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Speaker 2: you know, eight to nine months with similar sounding problems.

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Speaker 2: What's it going to take to get to the root cause?

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Speaker 2: Because at this point I'd rather just have another vehicle.

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Speaker 3: Well that's how I'm feeling. That was my next question

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Speaker 3: to you is what do you think I should do?

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Speaker 3: And I don't want to any four letter words, but

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Speaker 3: I was pretty no.

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Speaker 2: Yeah, I understand. Listen, it's it's you know, we're not

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Speaker 2: here to be aggravated by cars. We're here to you know,

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Speaker 2: just drive them at that stage, and you know, and

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Speaker 2: my my question in the back of my mind, listen,

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Speaker 2: you and I are we're all human, We're all thinking.

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Speaker 2: Are my needs being meant? Are they listening? To me,

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Speaker 2: are they actually taking the right approach to fixing this now?

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Speaker 2: If they've done that recall? All right, that recall was

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Speaker 2: major they had as you well saw right, they had

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Speaker 2: to take They had to gut the car for lack

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Speaker 2: of a better, better way to put it. So, is

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Speaker 2: there something not put back together?

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Speaker 4: Right?

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Speaker 2: Is there something not snapped in place? Is there? Or

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Speaker 2: is this just the beginning of another problem?

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Speaker 4: Yeah?

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Speaker 2: And those are those are all legitimate questions for them.

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Speaker 2: And listen to a degree, you don't care give me

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Speaker 2: a loaner fix my car?

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Speaker 5: Well?

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Speaker 3: Yeah, well the thing is, I mean, right now, I'm

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Speaker 3: kind of set up. I mean, they gave me a

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Speaker 3: loaner for what six weeks for the second time, and

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Speaker 3: I I Frank would say, my friend Paul, who he

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Speaker 3: was listening hopefully, he said, you know, just get a

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Speaker 3: get a new car. Well will they pay for a

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Speaker 3: new car?

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Speaker 2: Well? Right, what will they do?

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Speaker 6: You know?

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Speaker 2: The question is what what what will you guys do

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Speaker 2: to get me out of this car? Because I've come

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Speaker 2: to the conclusion this just isn't a great automobile and

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Speaker 2: maybe you have you know, the other way to approach

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Speaker 2: this is to talk to Toyota Corporate. Now you you

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Speaker 2: know I would I would definitely open up a case

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Speaker 2: with Toyota Corporate because that gives the dealership more latitude.

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Speaker 2: You know, once they see corporate involved, and Toyota Corporate,

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Speaker 2: by all rights, should come back and say, hey, make

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Speaker 2: the guy happy. I've seen things like this, maybe not

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Speaker 2: to this degree, but I've seen similar situations where and

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Speaker 2: it's it's what instigated my statement in the beginning. I

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Speaker 2: think Toyota has the right repair culture, right, they want

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Speaker 2: to make the customer happy. They have a great deal

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Speaker 2: of latitude the service manager. And I would go back

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Speaker 2: and talk to them and say, and I wouldn't get upsided. Listen,

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Speaker 2: I could come in here and I could be a

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Speaker 2: raving lunatic. I don't want to be. I just want

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Speaker 2: my car. I just I just need a vehicle, you know.

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Speaker 2: And and you know it's it's look at it from

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Speaker 2: my point of view, You've had it three times. It's

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Speaker 2: three similar but dissimilar problems. Am I am I just

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Speaker 2: wasting my time in barking up the wrong tree. Is

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Speaker 2: it time to move on to a different car, not

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Speaker 2: a different brand, just a different car, because I still

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Speaker 2: think Toyota is a good car, and would I would

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Speaker 2: I would take that approach all right. You know, one

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Speaker 2: of the things I've learned in life is I always

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Speaker 2: give everybody the opportunity to show me who they are.

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Speaker 2: And if they show me who they are, and I

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Speaker 2: can kind of make my judgment from there, because if

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Speaker 2: they take the opportunity to help you, if they take

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Speaker 2: the opportunity to make this right, then you're in the

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Speaker 2: right place. And if not, well then we got to

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Speaker 2: go down that road. So call me back when you know,

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Speaker 2: Anthony and you know more. I'm sorry we're out of

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Speaker 2: time for this segment, but call me back when you

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Speaker 2: know more. And let's let's talk about it further and

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Speaker 2: let Toyota know the reporting to me. Maybe that helps

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Speaker 2: things along too, So you never know, take all the

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Speaker 2: pull you can get. I'm Ronning Andy and the Car Doctor.

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Speaker 2: I'll be back right after this. Let's go see let's

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Speaker 2: go to Vegas and talk to Mark. Mark. Welcome to

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Speaker 2: the Car Doctor, Sir, sixteen Toyota Hilander. How can I

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Speaker 2: help hi?

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Speaker 4: Ron, Thanks again for taking my call. I really appreciate

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Speaker 4: your time. So my step son has this sixteen Highlander

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Speaker 4: and He calls me yesterday and says he keeps walking

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Speaker 4: away from his vehicle with it running, and he goes

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Speaker 4: into a store for an hour and he comes out

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Speaker 4: and it's still running. And I said, well, don't you

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Speaker 4: isn't there a warning noise when you get out of

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Speaker 4: the car with your key? That's a push button start right?

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Speaker 2: He has the key in hand, right, mark right, He's.

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Speaker 4: Got the key fob on him and he walks away

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Speaker 4: from the car and if you know, he I guess

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Speaker 4: he pushes the button to lock it. He just assume

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Speaker 4: that it locks it, but it really doesn't. Because it's running,

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Speaker 4: it won't lock. But he's walked away several times and

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Speaker 4: the car just you know, just sits there and runs

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Speaker 4: and runs. And so I said, well, you know, send

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Speaker 4: me a video exactly what. I can't believe that that

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Speaker 4: doesn't make a warning sound when you walk away. So

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Speaker 4: he sends me this video and he walks away. He

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Speaker 4: starts his car up in his driveway, takes the key,

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Speaker 4: puts it in the garage, comes back and there's no

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Speaker 4: warning noise, nothing comes back, and he's able to drive

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Speaker 4: the car with it running. Now it does say, you know,

364
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Speaker 4: key not detected, but he can just get in the

365
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Speaker 4: car and drive it around. Now, granted, when he stops,

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Speaker 4: he's not going to be able to restart it, but

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Speaker 4: I mean, that's a really it seems crazy to me

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Speaker 4: that somebody he can leave his car running. Somebody gets

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Speaker 4: in the car and just drives off with it.

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Speaker 2: Up until the point where you said there was a

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Speaker 2: warning message, my first thought was are all the keys

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Speaker 2: accounted for? And I only mentioned this for anybody else

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Speaker 2: because I've had situations where people lose their key and

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Speaker 2: they don't realize it's in the car and exactly the

375
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Speaker 2: car doesn't know you didn't shut it off. And my

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Speaker 2: test for that is, go sit in the car without

377
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Speaker 2: a key, can you start the car? If the answers no,

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Speaker 2: then that's that's not it. So that's not it with you.

379
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Speaker 2: So yes, it absolutely should either there should be a

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Speaker 2: there should be a chime speaker or some sort of

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Speaker 2: audio audio warning in the vehicle. So it's which absolutely ye.

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Speaker 2: So there's either there's either something's broken in this car

383
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Speaker 2: that it's it's not doing that. Maybe the chime speaker

384
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Speaker 2: is broken all right, Maybe the internal speaker is just

385
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Speaker 2: has just failed. Maybe there is a setting, you know,

386
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Speaker 2: let him. Let him look through the driver information setting, right.

387
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Speaker 2: You know, you've got that screen that you scrolled across

388
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Speaker 2: at the top and there's the little cogged wheel and

389
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Speaker 2: that settings, and you go down into the you know,

390
00:20:41,480 --> 00:20:45,120
Speaker 2: maybe there's a personalization setting there. You know, maybe there's

391
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Speaker 2: a software update for the vehicle. You know, it's got

392
00:20:47,440 --> 00:20:50,560
Speaker 2: to be diagnosed. But yes, that's those are legitimate concerns,

393
00:20:50,560 --> 00:20:53,760
Speaker 2: and that is a legitimate problem because you know, it's

394
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Speaker 2: it's the worst scenario of this is you pull the

395
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Speaker 2: car into the driveway and some of these cars are

396
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Speaker 2: so quiet, pull the car into the garage, close the door,

397
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Speaker 2: get out of the car, leave the car running, and

398
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Speaker 2: walk in the house.

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Speaker 4: Yep, Yeah, that's right. That's what I was worried about.

400
00:21:08,280 --> 00:21:11,040
Speaker 4: And that's you know, that's not the original owner, right,

401
00:21:11,280 --> 00:21:13,280
Speaker 4: He's only had the car a couple of years, So

402
00:21:13,720 --> 00:21:16,239
Speaker 4: I thought about that too, did the prior owner. I mean,

403
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Speaker 4: I can't imagine anybody would want to shut that feature off.

404
00:21:20,040 --> 00:21:22,960
Speaker 4: I don't even think they would allow that. But I

405
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Speaker 4: don't know, I don't know. I guess he's going to

406
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Speaker 4: have to, you know, he said, try to find anything

407
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Speaker 4: on YouTube. I couldn't find anything on YouTube about it,

408
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Speaker 4: so you know that I got to call the car doctor.

409
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Speaker 2: I appreciate that, brother. The other the other question I've

410
00:21:34,480 --> 00:21:36,840
Speaker 2: got is is it after Is it after market remote

411
00:21:36,880 --> 00:21:39,560
Speaker 2: start or alarm or is there anything after market in

412
00:21:39,600 --> 00:21:43,240
Speaker 2: the car where somebody was possibly changing wiring from what

413
00:21:43,359 --> 00:21:46,800
Speaker 2: was originally there? Could somebody have defeated the system trying

414
00:21:46,840 --> 00:21:49,439
Speaker 2: to put an after market accessory in it. So you

415
00:21:49,440 --> 00:21:50,280
Speaker 2: always have to think.

416
00:21:50,119 --> 00:21:54,480
Speaker 4: About that too, that right, right that that we probably.

417
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Speaker 2: Won't know, right, you know, well as it looked.

418
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Speaker 4: Like the original Toyota thought.

419
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Speaker 2: Bob, Okay, okay, but I.

420
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Speaker 4: Don't know, I I that's exactly what you're saying, is

421
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Speaker 4: what I thought. It has to make some kind of

422
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Speaker 4: a warning.

423
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Speaker 2: It has to make some it has to make some

424
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Speaker 2: kind of a warning. Sound absolutely yeah, absolutely sorry, that's

425
00:22:13,160 --> 00:22:16,520
Speaker 2: definitely answer my question. So well, I'm glad, I appreciate it.

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Speaker 2: I'm glad to have the opportunity, Mark, I really am.

427
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Speaker 2: Something like that concerns me because that's a safety factor

428
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Speaker 2: with a with a you know, a younger driver or

429
00:22:24,240 --> 00:22:27,040
Speaker 2: newer driver, and you just you know, you want them

430
00:22:27,080 --> 00:22:31,280
Speaker 2: to all have good experiences. So, okay, all right, sir,

431
00:22:31,320 --> 00:22:31,960
Speaker 2: thank you so much.

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00:22:32,040 --> 00:22:32,200
Speaker 5: Royn.

433
00:22:32,280 --> 00:22:33,520
Speaker 4: I always appreciate your time.

434
00:22:33,560 --> 00:22:36,200
Speaker 2: You're very welcome anytime, pal. And you know, if he

435
00:22:36,240 --> 00:22:38,399
Speaker 2: gets a solution, drop us a line. Let us know

436
00:22:38,440 --> 00:22:40,520
Speaker 2: what that is. Let's go over to Rick in New Mexico.

437
00:22:40,560 --> 00:22:42,679
Speaker 2: Oh seven Saturn and see what's going on here? Rick,

438
00:22:42,720 --> 00:22:44,200
Speaker 2: Welcome to the car doctor. How can I help?

439
00:22:45,119 --> 00:22:47,639
Speaker 6: Hey, Ron, thanks for taking my call. Yeah, I'm a

440
00:22:47,640 --> 00:22:50,600
Speaker 6: mechanic too. My son has a two thousand and seven

441
00:22:50,720 --> 00:22:55,320
Speaker 6: Saturn and intermitutely, it won't shift out of like second

442
00:22:55,359 --> 00:23:00,800
Speaker 6: and it locks PO seven fifty two. So I did

443
00:23:00,840 --> 00:23:06,679
Speaker 6: some research on Identifix and there's like a message for

444
00:23:08,320 --> 00:23:12,439
Speaker 6: some sonoid that the diaphem might be broken. Right, but

445
00:23:13,000 --> 00:23:15,520
Speaker 6: this thing has one hundred and thirty five thousand miles

446
00:23:16,240 --> 00:23:20,880
Speaker 6: and on YouTube it's seems like this transmission is pretty problematic.

447
00:23:22,440 --> 00:23:25,400
Speaker 6: Would you just go through the whole transmission or would

448
00:23:25,440 --> 00:23:26,639
Speaker 6: you try to fix this code?

449
00:23:27,400 --> 00:23:32,160
Speaker 2: I'd probably go through the transmission just just because. All right, listen,

450
00:23:32,200 --> 00:23:33,840
Speaker 2: you and I are mechanics, right. We always give our

451
00:23:33,920 --> 00:23:36,159
Speaker 2: kids cars that they can use and just continue to operate.

452
00:23:36,240 --> 00:23:39,480
Speaker 2: Age doesn't bother us. It's just nuts and bolts in

453
00:23:39,520 --> 00:23:42,560
Speaker 2: our time. At one hundred and thirty five thousand miles.

454
00:23:42,560 --> 00:23:44,440
Speaker 2: This is probably a used car to him.

455
00:23:45,200 --> 00:23:46,679
Speaker 6: Yeah, yeah, he picked it up.

456
00:23:46,760 --> 00:23:48,920
Speaker 2: Ye right, Yeah, So you know, at one hundred and

457
00:23:48,920 --> 00:23:52,040
Speaker 2: thirty five thousand miles and the age of the car

458
00:23:52,119 --> 00:23:54,840
Speaker 2: and the fact that Saturn doesn't exist anymore, when do

459
00:23:54,920 --> 00:23:57,399
Speaker 2: you want to start going looking for Saturn parts a

460
00:23:57,480 --> 00:23:59,520
Speaker 2: year from now after your struggle with trying to fix

461
00:23:59,560 --> 00:24:04,560
Speaker 2: the the shift's hollnoid fault or today when you know,

462
00:24:05,040 --> 00:24:06,520
Speaker 2: and again, I don't know how great of a chance

463
00:24:06,520 --> 00:24:09,240
Speaker 2: you're gonna have of finding something that's almost eighteen years

464
00:24:09,280 --> 00:24:12,080
Speaker 2: passed production. But I would go through, and I would

465
00:24:12,119 --> 00:24:15,439
Speaker 2: go through the TRANS without a doubt, And even though

466
00:24:15,480 --> 00:24:17,280
Speaker 2: it's not slipping, you're gonna you know, pull it out

467
00:24:17,320 --> 00:24:19,680
Speaker 2: and go through it and at least then in good conscience,

468
00:24:20,280 --> 00:24:24,600
Speaker 2: if the TRANS gave you another five years overhauled, you know,

469
00:24:24,760 --> 00:24:26,720
Speaker 2: on your time, it's not going to cost nearly what

470
00:24:26,760 --> 00:24:28,600
Speaker 2: it would cost in terms of aggravation of having to

471
00:24:28,640 --> 00:24:31,960
Speaker 2: revisit this all the time. Yeah, where are we?

472
00:24:32,359 --> 00:24:34,640
Speaker 6: You know, I definitely value your opinion.

473
00:24:34,720 --> 00:24:39,160
Speaker 2: Where that I you know, I've gotten to the point

474
00:24:39,160 --> 00:24:41,479
Speaker 2: and I'm trying to think if we have any current

475
00:24:42,520 --> 00:24:44,960
Speaker 2: I don't think we have any current Saturn customers because

476
00:24:44,960 --> 00:24:47,680
Speaker 2: they're all gone. I think the last one was done

477
00:24:47,720 --> 00:24:51,280
Speaker 2: about a year ago. They it stopped running out, remember

478
00:24:51,320 --> 00:24:53,760
Speaker 2: what I'm wrong with it, and we couldn't find a

479
00:24:53,760 --> 00:24:55,560
Speaker 2: part of they couldn't find a party got stuck or

480
00:24:55,560 --> 00:24:59,960
Speaker 2: something something uptuse really happened with the vehicle. So you know,

481
00:25:00,119 --> 00:25:02,960
Speaker 2: Saturn is just going away. They're just gone. So and

482
00:25:02,960 --> 00:25:04,800
Speaker 2: I'm not saying it's a bad car, it's just there's

483
00:25:04,880 --> 00:25:07,280
Speaker 2: just there's just yeah, well no part.

484
00:25:07,200 --> 00:25:09,919
Speaker 6: Well yeah, this see this, this particular one, you know,

485
00:25:10,000 --> 00:25:13,200
Speaker 6: this same transmission is like in a GMC AKDs. Right,

486
00:25:13,280 --> 00:25:15,400
Speaker 6: it's kind of like a GM kind of right.

487
00:25:15,680 --> 00:25:18,800
Speaker 2: Yeah, But I I think I would go through it

488
00:25:19,080 --> 00:25:21,720
Speaker 2: and while it's out, I would look at all the

489
00:25:21,760 --> 00:25:25,160
Speaker 2: associated things with it, and you know, maybe as crazy

490
00:25:25,160 --> 00:25:28,520
Speaker 2: as this sounds, how old's the radiator? Yeah, I'm like

491
00:25:28,800 --> 00:25:30,560
Speaker 2: I get to I get to be like that Rick,

492
00:25:30,840 --> 00:25:32,520
Speaker 2: you know, I start looking at things and I think

493
00:25:32,520 --> 00:25:33,359
Speaker 2: about welcome doing.

494
00:25:33,400 --> 00:25:36,280
Speaker 6: Yeah, I'm sure the radiators ohem.

495
00:25:36,240 --> 00:25:38,760
Speaker 2: Right, so I put a radiator in it. I'd start

496
00:25:38,800 --> 00:25:40,880
Speaker 2: to look at the cooling system. I mean, it's new Mexico.

497
00:25:41,400 --> 00:25:44,359
Speaker 2: You know if it's below what's the temperature there today?

498
00:25:44,400 --> 00:25:47,439
Speaker 6: Rick, Well, I live in Santa Fe, so luckily we

499
00:25:47,480 --> 00:25:49,280
Speaker 6: don't get too hot, right, you know, when it gets

500
00:25:49,400 --> 00:25:51,240
Speaker 6: to ninety, we're like, oh it's hot.

501
00:25:51,400 --> 00:25:54,320
Speaker 2: Okay, yeah, so then it's not as bad as everybody envisions.

502
00:25:54,320 --> 00:25:57,199
Speaker 2: But you get my point. So yeah, maybe it's just

503
00:25:57,240 --> 00:26:00,320
Speaker 2: the car's opportunity. The car is taking the opportunity to hey,

504
00:26:00,320 --> 00:26:02,720
Speaker 2: I need a little TLC. Let's you know. And then

505
00:26:02,880 --> 00:26:04,840
Speaker 2: you know, ask yourself the other question, how long does

506
00:26:04,840 --> 00:26:07,680
Speaker 2: he plan on driving this until it stops? Younger driver,

507
00:26:07,840 --> 00:26:08,440
Speaker 2: newer driver?

508
00:26:08,560 --> 00:26:11,160
Speaker 6: And another thing that's weird about this is it happens,

509
00:26:11,400 --> 00:26:14,640
Speaker 6: it seems to last for like a few months, it'll

510
00:26:14,680 --> 00:26:17,560
Speaker 6: be fine, and then three months later it does it again.

511
00:26:17,720 --> 00:26:21,760
Speaker 2: Right right, Well, so to that point are we and

512
00:26:21,840 --> 00:26:24,439
Speaker 2: I know, listen, we use identifix too, and it's a

513
00:26:24,440 --> 00:26:30,120
Speaker 2: great resource. But does your condition match what identifix describes?

514
00:26:30,200 --> 00:26:33,879
Speaker 2: Could this be electrical a problem with the PCM as

515
00:26:33,880 --> 00:26:35,320
Speaker 2: it's turning on the solenoid.

516
00:26:36,840 --> 00:26:38,679
Speaker 6: I was wondering that too, because I just thought it

517
00:26:38,720 --> 00:26:43,000
Speaker 6: was weird. How you know, usually when something's broken, it's broken, so.

518
00:26:43,040 --> 00:26:45,160
Speaker 2: Right, mechanical failures, mechanical failure.

519
00:26:45,400 --> 00:26:46,360
Speaker 6: It's so random.

520
00:26:46,520 --> 00:26:48,760
Speaker 2: So right, you know, do we have it? Do we

521
00:26:48,840 --> 00:26:50,480
Speaker 2: have a PCM fault?

522
00:26:50,880 --> 00:26:51,080
Speaker 3: You know?

523
00:26:51,160 --> 00:26:54,600
Speaker 2: Can you catch it in the act? Can you catch

524
00:26:54,600 --> 00:26:56,760
Speaker 2: it at the point of failure and duplicate it?

525
00:26:56,880 --> 00:26:57,040
Speaker 3: Yeah?

526
00:26:57,160 --> 00:26:59,480
Speaker 6: No, not yet. It's like I get a take a

527
00:26:59,520 --> 00:27:02,040
Speaker 6: scandul home and then we drive in and it's fine.

528
00:27:02,119 --> 00:27:05,800
Speaker 2: So right, right, you know, if you sat there and

529
00:27:06,359 --> 00:27:09,400
Speaker 2: does that car have the ability to have shift solenoid

530
00:27:09,400 --> 00:27:12,879
Speaker 2: command by scan tool that you could cycle it and

531
00:27:13,000 --> 00:27:15,040
Speaker 2: maybe catch it to the point of failure. I don't

532
00:27:15,040 --> 00:27:16,760
Speaker 2: think we couldn't know seven, I don't think they were.

533
00:27:16,640 --> 00:27:19,240
Speaker 6: That good question. I don't know. You, I don't know.

534
00:27:19,280 --> 00:27:21,560
Speaker 2: I would. I would maybe look at that. Does the

535
00:27:21,600 --> 00:27:25,600
Speaker 2: trans have any other you know, bad bad qualities, you

536
00:27:25,600 --> 00:27:28,439
Speaker 2: know characteristics? Is it doing anything else it's you know,

537
00:27:28,520 --> 00:27:30,520
Speaker 2: making you suspect the trans is an issue?

538
00:27:31,600 --> 00:27:31,840
Speaker 4: Yeah?

539
00:27:31,920 --> 00:27:34,560
Speaker 6: No, No. The reason I kind of wanted to just

540
00:27:34,560 --> 00:27:36,919
Speaker 6: try to fix it just the problem was because the

541
00:27:36,960 --> 00:27:39,840
Speaker 6: transmission fluid looks so good. I when he first got

542
00:27:39,840 --> 00:27:42,320
Speaker 6: the car, it had a leak on that pan on

543
00:27:42,359 --> 00:27:45,159
Speaker 6: the on the side there, so I resealed that, so

544
00:27:45,200 --> 00:27:48,640
Speaker 6: he had and even then the fluid wasn't that bad.

545
00:27:48,720 --> 00:27:52,400
Speaker 6: So us replacing that amount of fluid, the flood even

546
00:27:52,440 --> 00:27:53,040
Speaker 6: looks better.

547
00:27:53,200 --> 00:27:55,480
Speaker 2: So what if you took a quart of trans? What

548
00:27:55,520 --> 00:27:57,480
Speaker 2: if you took a quarter of trans fluid out rick

549
00:27:58,520 --> 00:28:01,240
Speaker 2: and strained it through a paint funnel, you know, a

550
00:28:01,240 --> 00:28:01,840
Speaker 2: paint stringer.

551
00:28:03,040 --> 00:28:05,280
Speaker 6: Yeah, ye, do.

552
00:28:05,240 --> 00:28:07,679
Speaker 2: We have any sediment? And maybe because maybe it's what

553
00:28:07,680 --> 00:28:10,639
Speaker 2: we're not saying, because if you've got any little grit

554
00:28:10,720 --> 00:28:14,320
Speaker 2: in that paint funnel, you know, that's in the trans

555
00:28:14,320 --> 00:28:16,679
Speaker 2: and that's everywhere, and then at that point, you know,

556
00:28:16,720 --> 00:28:20,480
Speaker 2: maybe that's why you're solid. It's hanging up. So all right,

557
00:28:20,520 --> 00:28:21,399
Speaker 2: I got to run, kiddo.

558
00:28:21,800 --> 00:28:23,240
Speaker 6: All right, thank you, you're very welcome.

559
00:28:23,320 --> 00:28:25,000
Speaker 2: Be well, I'm running Amy in the car doctor. We're

560
00:28:25,040 --> 00:28:31,800
Speaker 2: back right after this. Well here we are. Let's let's

561
00:28:31,800 --> 00:28:33,720
Speaker 2: go cruise over to Vermont and talk to Penny about

562
00:28:33,760 --> 00:28:36,520
Speaker 2: her seventeen Volkswagon. Penny, welcome to the car doctor. How

563
00:28:36,520 --> 00:28:36,960
Speaker 2: can I help?

564
00:28:38,320 --> 00:28:41,960
Speaker 5: Thank you so much for having me Welcome. I was

565
00:28:42,080 --> 00:28:45,080
Speaker 5: driving my car on a very hot day over one

566
00:28:45,160 --> 00:28:48,200
Speaker 5: hundred here in Vermont, which is very unusual, and the

567
00:28:48,280 --> 00:28:51,720
Speaker 5: check engine light came on. I was due for an

568
00:28:51,720 --> 00:28:54,680
Speaker 5: oil change, so when I went to a local dealer,

569
00:28:54,840 --> 00:28:57,840
Speaker 5: I wasn't a dealer just to shop. I had my

570
00:28:57,960 --> 00:29:02,080
Speaker 5: oil change it, had them checked the engine light. They

571
00:29:02,240 --> 00:29:05,640
Speaker 5: advised me that the code was PO two nine to

572
00:29:05,720 --> 00:29:08,680
Speaker 5: nine and it was a turbo underboost and that I

573
00:29:08,800 --> 00:29:13,000
Speaker 5: had to go to the dealer. Okay, my car has

574
00:29:13,200 --> 00:29:16,560
Speaker 5: forty nine thousand miles on it, It's had all the

575
00:29:16,640 --> 00:29:20,200
Speaker 5: normal service, and it seems to have just as much power.

576
00:29:21,120 --> 00:29:23,680
Speaker 5: I tried. You know, I don't go on the highway

577
00:29:23,720 --> 00:29:27,480
Speaker 5: a whole lot because of where I live. But I

578
00:29:27,760 --> 00:29:31,400
Speaker 5: kept to pass lots of bicycle people on one lane,

579
00:29:31,440 --> 00:29:34,920
Speaker 5: dirt roads and all, and it has plenty of power.

580
00:29:36,040 --> 00:29:39,840
Speaker 5: I'm I. When I called the dealer about it, they said, oh,

581
00:29:39,920 --> 00:29:44,400
Speaker 5: you're looking at a four thousand dollars job. Just bring

582
00:29:44,440 --> 00:29:46,840
Speaker 5: it in and we'll schedule an appointment. I don't have

583
00:29:46,920 --> 00:29:51,760
Speaker 5: a great deal of faith with the local dealer, so

584
00:29:51,840 --> 00:29:54,120
Speaker 5: I'm calling for some advice from Okay.

585
00:29:54,040 --> 00:29:59,000
Speaker 2: So a turbo underboost fault would be you know what,

586
00:29:59,200 --> 00:30:00,560
Speaker 2: you ever try to make it the top of the

587
00:30:00,600 --> 00:30:04,880
Speaker 2: stairs and you get winded, and you know, it could

588
00:30:04,880 --> 00:30:06,880
Speaker 2: be that you're carrying too grade of a load, it

589
00:30:06,920 --> 00:30:10,080
Speaker 2: could be that you're tired, or it could be something

590
00:30:10,120 --> 00:30:12,600
Speaker 2: more serious. And that's sort of what a turbo underboost

591
00:30:12,640 --> 00:30:15,440
Speaker 2: fault is. It could be the turbo, the turbo is

592
00:30:15,480 --> 00:30:18,800
Speaker 2: not able to put enough oomph to get to the

593
00:30:18,840 --> 00:30:21,120
Speaker 2: top of the stairs as fast as the computer wants

594
00:30:21,120 --> 00:30:24,040
Speaker 2: it to. Or it could be something as simple as

595
00:30:24,160 --> 00:30:28,480
Speaker 2: a leaking turbo boost hose, you know, the adducting leading

596
00:30:28,560 --> 00:30:30,880
Speaker 2: up to and after the turbo is leaking. It could

597
00:30:30,880 --> 00:30:34,080
Speaker 2: be that there is a turbo recirculation valve which has

598
00:30:34,120 --> 00:30:37,760
Speaker 2: control over the turbo charger is defective or intermittent. I'm

599
00:30:37,880 --> 00:30:41,040
Speaker 2: kind of surprised the dealer is right off the bat saying, oh, yeah,

600
00:30:41,040 --> 00:30:45,960
Speaker 2: it's a turbo. It's a strong possibility, but it needs

601
00:30:45,960 --> 00:30:49,320
Speaker 2: to be diagnosed. And I think that's really what somebody

602
00:30:49,360 --> 00:30:51,720
Speaker 2: has to do here. Now. You know, you have to

603
00:30:51,720 --> 00:30:53,920
Speaker 2: be prepared that if it's a turbo, it's a turbo,

604
00:30:53,960 --> 00:30:56,240
Speaker 2: it's a turbo, it's going to be four grand. But

605
00:30:56,520 --> 00:30:58,480
Speaker 2: you know, there are other things to look at, so

606
00:30:58,720 --> 00:31:00,800
Speaker 2: you got to be sure. If the deal doesn't give

607
00:31:00,840 --> 00:31:02,480
Speaker 2: you a whole lot of confidence, you've got to find

608
00:31:02,520 --> 00:31:06,000
Speaker 2: another dealership or an independent shop that maybe specializes in

609
00:31:06,080 --> 00:31:08,640
Speaker 2: Volkswagon in your neck of the woods that can deal

610
00:31:08,640 --> 00:31:11,320
Speaker 2: with this particular problem because this is not something obviously

611
00:31:11,360 --> 00:31:12,360
Speaker 2: to be thrown around lightly.

612
00:31:12,440 --> 00:31:18,000
Speaker 5: It's a lot of money, yes, definitely, And I don't

613
00:31:18,080 --> 00:31:23,000
Speaker 5: have a lot of faith in that particular the VW dealer.

614
00:31:24,120 --> 00:31:28,080
Speaker 5: And but from what they told me is that, well,

615
00:31:28,120 --> 00:31:31,400
Speaker 5: you have to come to us because there aren't after

616
00:31:31,560 --> 00:31:34,800
Speaker 5: market parts and we're the only ones that can repair this.

617
00:31:36,000 --> 00:31:37,280
Speaker 5: So is that truth?

618
00:31:37,920 --> 00:31:40,480
Speaker 2: That's not a true statement. An independent shop can go

619
00:31:40,520 --> 00:31:43,600
Speaker 2: into a Volkswagen dealership and purchase those parts, but they've

620
00:31:43,600 --> 00:31:47,600
Speaker 2: got to be able to diagnose it and if otherwise otherwise,

621
00:31:47,600 --> 00:31:51,480
Speaker 2: they're just guessing. So and that's the case in any

622
00:31:51,520 --> 00:31:54,520
Speaker 2: car line. You know, any independent shop can repair anything

623
00:31:54,520 --> 00:31:56,520
Speaker 2: as long as they have the capability and the technical

624
00:31:56,600 --> 00:31:59,840
Speaker 2: know how. Now there might be a situation where they

625
00:31:59,840 --> 00:32:03,480
Speaker 2: have to do a software update, and Volkswagen is very

626
00:32:03,480 --> 00:32:06,680
Speaker 2: proprietary with their software information. It's what makes me say,

627
00:32:06,760 --> 00:32:08,680
Speaker 2: you know what, we can't do this with Volkswagen. We

628
00:32:08,720 --> 00:32:11,080
Speaker 2: can't do that with Volkswagon. Maybe you want to buy

629
00:32:11,080 --> 00:32:14,440
Speaker 2: a Toyota and I had that conversation with people, but

630
00:32:14,800 --> 00:32:16,520
Speaker 2: you know what, sit tight for a minute, Penny, let

631
00:32:16,520 --> 00:32:18,120
Speaker 2: me pull over, take a pause. We'll finish this up

632
00:32:18,160 --> 00:32:20,240
Speaker 2: on the other side. I'm ronning Ny and the car doctor.

633
00:32:20,320 --> 00:32:26,440
Speaker 2: We'll be back right after this. Nancy. I'm sorry, Nancy, Penny,

634
00:32:26,480 --> 00:32:27,880
Speaker 2: you have to be one of the other Penny, you're

635
00:32:27,920 --> 00:32:29,560
Speaker 2: still there, Yes.

636
00:32:29,400 --> 00:32:29,720
Speaker 4: I am.

637
00:32:29,920 --> 00:32:31,080
Speaker 2: Do you have a pencil and paper?

638
00:32:32,840 --> 00:32:33,280
Speaker 5: Do I what?

639
00:32:33,400 --> 00:32:35,200
Speaker 2: Do you have a pencil in paper? I?

640
00:32:35,280 --> 00:32:35,640
Speaker 4: Sure do?

641
00:32:35,840 --> 00:32:39,200
Speaker 2: Okay, write this down? And is in Nancy. So that's

642
00:32:39,200 --> 00:32:41,120
Speaker 2: what made me think of Nancy and is in Nancy.

643
00:32:41,160 --> 00:32:45,400
Speaker 2: Two forty nine. The END two forty nine valve is

644
00:32:45,440 --> 00:32:50,240
Speaker 2: the turbo recirculation valve, and that's probably in the thirty

645
00:32:50,280 --> 00:32:53,880
Speaker 2: percentile of failures on those vehicles. And what this does

646
00:32:53,960 --> 00:32:56,840
Speaker 2: is a turbo is basically a big fan. Think of

647
00:32:56,880 --> 00:32:59,600
Speaker 2: a big fan in the house. An ND two forty

648
00:32:59,680 --> 00:33:02,040
Speaker 2: nine recirculation valve and N two forty nine is just

649
00:33:02,120 --> 00:33:05,280
Speaker 2: Volkswagen's way of identifying the component. But I'm telling you

650
00:33:05,320 --> 00:33:07,120
Speaker 2: that for a specific reason, and I'll explain it in

651
00:33:07,200 --> 00:33:10,840
Speaker 2: a minute. But a turbo recirculation valve is a way

652
00:33:10,920 --> 00:33:14,520
Speaker 2: to control the turbo to provide smooth operations so that

653
00:33:14,600 --> 00:33:18,240
Speaker 2: there's no intermittent pause during shifts with the throttle open

654
00:33:18,280 --> 00:33:21,480
Speaker 2: and closing in different puffs of the exhaust system. So

655
00:33:22,240 --> 00:33:24,959
Speaker 2: there are moments where that two forty nine valve fails

656
00:33:25,000 --> 00:33:29,360
Speaker 2: and will cause a turbo underboost condition. Now, the reason

657
00:33:29,360 --> 00:33:31,360
Speaker 2: I want you to use that terminology is I want

658
00:33:31,400 --> 00:33:32,920
Speaker 2: you to go into the dealer and when they listen

659
00:33:32,920 --> 00:33:35,360
Speaker 2: to their diagnosis and ask them could the end two

660
00:33:35,440 --> 00:33:37,960
Speaker 2: forty nine valve be bad? And if they look at

661
00:33:37,960 --> 00:33:40,800
Speaker 2: you like you've got three heads and they don't understand it,

662
00:33:40,840 --> 00:33:43,680
Speaker 2: then they don't understand their own car company because that

663
00:33:43,800 --> 00:33:48,040
Speaker 2: language and that lingo is very common, especially when diagnosing

664
00:33:48,080 --> 00:33:51,320
Speaker 2: components like that on a VW. So go get it diagnosed,

665
00:33:51,400 --> 00:33:52,800
Speaker 2: call me back if you need more, and I wish

666
00:33:52,880 --> 00:33:54,960
Speaker 2: you all the best. I'm ronnin Ay in the car doctor,

667
00:33:55,000 --> 00:33:58,520
Speaker 2: till the next time. Good mechanics aren't expensive, they're priceless.

668
00:33:58,800 --> 00:33:59,480
Speaker 2: See you