1 00:00:02,400 --> 00:00:05,720 Speaker 1: On November Felix and was asked to remove himself from 2 00:00:05,720 --> 00:00:11,039 Speaker 1: his place of residence. That request came from wintertime is 3 00:00:11,080 --> 00:00:13,600 Speaker 1: a great time to start doing maintenance. If you break 4 00:00:13,640 --> 00:00:15,920 Speaker 1: down in the summer, it's you know, sitting in a 5 00:00:15,920 --> 00:00:17,520 Speaker 1: beach chair by the side of the roy waiting for 6 00:00:17,520 --> 00:00:19,239 Speaker 1: the tow truck to show up. There are two things 7 00:00:19,239 --> 00:00:21,520 Speaker 1: in this world I don't need right now. That's you, 8 00:00:21,800 --> 00:00:25,320 Speaker 1: the car doctor. The next day, not a week later, 9 00:00:25,520 --> 00:00:29,680 Speaker 1: not a month later. The next day comes rolling in, 10 00:00:29,840 --> 00:00:32,280 Speaker 1: just finished putting away the exact tools I needed to 11 00:00:32,320 --> 00:00:35,040 Speaker 1: work on this truck. Welcome to the radio home of 12 00:00:35,200 --> 00:00:39,480 Speaker 1: Ron and Anian the Car Doctor, since this is where 13 00:00:39,520 --> 00:00:43,400 Speaker 1: car owners the world overturned to for their definitive opinion 14 00:00:43,479 --> 00:00:47,400 Speaker 1: on automotive repair. If your mechanics giving you a busy signal, 15 00:00:47,560 --> 00:00:50,920 Speaker 1: pick up the phone and call in. The garage doors 16 00:00:50,960 --> 00:00:53,000 Speaker 1: are open, but I am here to take your calls 17 00:00:53,320 --> 00:01:02,680 Speaker 1: at eight five and now he running. Hey, welcome, Guess what. 18 00:01:03,640 --> 00:01:06,040 Speaker 1: I guess who's still an a s C Certified Master Tech. 19 00:01:06,200 --> 00:01:08,760 Speaker 1: Thank you very much. UM. Kind of tough to do, 20 00:01:08,880 --> 00:01:10,880 Speaker 1: but I did it all in one shot, and I'm 21 00:01:10,920 --> 00:01:12,640 Speaker 1: happy to be here to report back to you. And 22 00:01:12,720 --> 00:01:16,040 Speaker 1: say I passed. I guess I have to keep fixing cars, 23 00:01:16,080 --> 00:01:18,000 Speaker 1: and I gotta keep doing this radio show. Maybe another 24 00:01:18,040 --> 00:01:21,560 Speaker 1: twenty five years, maybe not, but um, that's okay. I 25 00:01:21,560 --> 00:01:23,240 Speaker 1: think the boys would like it another twenty five years. 26 00:01:23,240 --> 00:01:25,840 Speaker 1: They have crumb cake now on on show day and 27 00:01:26,040 --> 00:01:31,120 Speaker 1: uh so well you know, listen if you like only 28 00:01:31,120 --> 00:01:33,000 Speaker 1: but there's more crumb cake coming. So this way you 29 00:01:33,040 --> 00:01:35,520 Speaker 1: guys will be um. Uh, this way you guys will 30 00:01:35,560 --> 00:01:39,240 Speaker 1: be in tune and ready to go. Okay, okay, thank you, 31 00:01:39,560 --> 00:01:41,959 Speaker 1: Um we feed them. Well here at the car doctor, 32 00:01:42,680 --> 00:01:44,520 Speaker 1: I will say this while getting around the side. And 33 00:01:44,560 --> 00:01:46,280 Speaker 1: by the way, thanks for stopping by RONANINNI in the 34 00:01:46,319 --> 00:01:50,200 Speaker 1: car doctor here at the helm at five zero nine 35 00:01:50,240 --> 00:01:52,360 Speaker 1: nine zero zero. Almost forgot my phone number. He like that. 36 00:01:52,360 --> 00:01:54,560 Speaker 1: Twenty five years or radio. I still actually haven't caught 37 00:01:54,600 --> 00:01:57,760 Speaker 1: up on my sleep because Friday, I'm sorry, Monday was 38 00:01:57,840 --> 00:01:59,520 Speaker 1: a It was a brutal day. It was a day 39 00:01:59,520 --> 00:02:01,800 Speaker 1: of work at the shop. I got in early and 40 00:02:02,040 --> 00:02:07,160 Speaker 1: I adjusted everything two hours prior, so I was actually 41 00:02:07,240 --> 00:02:10,120 Speaker 1: up four o'clock Monday morning. I was in the shop 42 00:02:10,160 --> 00:02:12,200 Speaker 1: at six thirty, did my eight hours at work, left 43 00:02:12,200 --> 00:02:14,520 Speaker 1: the shop at three thirty, I went to take my 44 00:02:14,600 --> 00:02:16,360 Speaker 1: a s seas. Now they give you six hours to 45 00:02:16,440 --> 00:02:19,760 Speaker 1: do this, and it was really kind of funny. And 46 00:02:19,800 --> 00:02:21,680 Speaker 1: I have to tell you, because you're a regular listener 47 00:02:21,760 --> 00:02:23,520 Speaker 1: to this show, or maybe you're a first time listener, 48 00:02:23,600 --> 00:02:27,680 Speaker 1: but you'll understand it if you're a regular that the 49 00:02:27,720 --> 00:02:29,639 Speaker 1: way I do the questions, I kind of get in 50 00:02:29,720 --> 00:02:31,600 Speaker 1: show mode because I'll sit here and I'll just start 51 00:02:31,639 --> 00:02:36,680 Speaker 1: banging things out. And it began to pick up a flow. 52 00:02:37,280 --> 00:02:41,880 Speaker 1: It was. It was two hundred questions, roughly two hundred 53 00:02:41,919 --> 00:02:43,880 Speaker 1: and five something like that, and I did them all 54 00:02:43,880 --> 00:02:45,720 Speaker 1: in two and a half hours, and it was just 55 00:02:46,200 --> 00:02:49,880 Speaker 1: you know, read the question first, answers some of them 56 00:02:49,919 --> 00:02:52,959 Speaker 1: though there has to be more than one right answer. 57 00:02:53,120 --> 00:02:54,760 Speaker 1: And it's really interesting when you get your test score. 58 00:02:54,800 --> 00:02:56,200 Speaker 1: You get your test score at the end, they say, oh, 59 00:02:56,280 --> 00:02:58,440 Speaker 1: you're just congratulations, you just passed and that that that 60 00:02:58,440 --> 00:03:00,840 Speaker 1: that that some of the because some of the questions 61 00:03:00,840 --> 00:03:04,880 Speaker 1: you were given are part of a survey question portion 62 00:03:04,960 --> 00:03:07,359 Speaker 1: of the test that are not necessarily graded. Now I'm 63 00:03:07,360 --> 00:03:10,359 Speaker 1: trying to figure out how that happens because for one section, 64 00:03:10,400 --> 00:03:13,360 Speaker 1: for example, I I there was twenty five questions in 65 00:03:13,400 --> 00:03:16,240 Speaker 1: that section. I passed twenty three out of twenty five. 66 00:03:16,600 --> 00:03:20,560 Speaker 1: I didn't skip any I answered, And yet they're saying 67 00:03:20,600 --> 00:03:23,240 Speaker 1: there's survey questions in there that aren't counted in my grade. 68 00:03:23,720 --> 00:03:26,120 Speaker 1: I just doesn't make any sense to me. I don't 69 00:03:26,160 --> 00:03:28,880 Speaker 1: know how they do that, but I will say this, 70 00:03:28,960 --> 00:03:30,799 Speaker 1: and that's why I'm talking about it, not to sit 71 00:03:30,840 --> 00:03:32,880 Speaker 1: here and go, oh look at me. I'm I'm all 72 00:03:32,919 --> 00:03:35,440 Speaker 1: pretty I passed my test. It's really more about the 73 00:03:35,480 --> 00:03:39,240 Speaker 1: fact that a s c s have really gotten difficult 74 00:03:39,360 --> 00:03:40,840 Speaker 1: since the last time I took them. You have to 75 00:03:40,840 --> 00:03:42,840 Speaker 1: take them every five years to remain certified, and I 76 00:03:42,840 --> 00:03:44,640 Speaker 1: think the last time I took him was four years ago, 77 00:03:45,040 --> 00:03:46,840 Speaker 1: four and a half years ago, because I always do 78 00:03:46,840 --> 00:03:50,640 Speaker 1: it a little early. And I have to say that 79 00:03:51,960 --> 00:03:58,040 Speaker 1: much more electronic, much more computer driven, so to speak. 80 00:03:58,360 --> 00:04:01,920 Speaker 1: Everything had a conversation about using a digital multimeter and 81 00:04:01,960 --> 00:04:05,400 Speaker 1: doing electrical tests and voltage and OLMS testing, and how 82 00:04:05,400 --> 00:04:08,200 Speaker 1: does a solenoid work everything. Every portion of the test. 83 00:04:08,760 --> 00:04:11,440 Speaker 1: They had it in transmission, they had it in engine performance, 84 00:04:11,480 --> 00:04:14,720 Speaker 1: they had it in suspension and steering, they had it 85 00:04:14,960 --> 00:04:20,000 Speaker 1: in UH manual transmission. Every portion of the test talked 86 00:04:20,000 --> 00:04:23,520 Speaker 1: about using a voltmeter, and it couldn't I couldn't help 87 00:04:23,520 --> 00:04:26,200 Speaker 1: but think that if you're not comfortable with electrical and 88 00:04:26,320 --> 00:04:30,320 Speaker 1: electronics and you're just lost, you're just not gonna be 89 00:04:30,320 --> 00:04:34,200 Speaker 1: in this business anymore. And as the motoring public, I 90 00:04:34,240 --> 00:04:38,440 Speaker 1: have to tell you that if you really think you 91 00:04:38,480 --> 00:04:41,279 Speaker 1: can fix your own car, the days are limited, the 92 00:04:41,279 --> 00:04:43,640 Speaker 1: clock is ticking. It's got to be older, or you've 93 00:04:43,640 --> 00:04:45,920 Speaker 1: got to really invest in some serious tooling. And that's 94 00:04:45,920 --> 00:04:48,240 Speaker 1: going to become part of this industry. It is part 95 00:04:48,240 --> 00:04:51,680 Speaker 1: of this industry. I looked up statistics. Anybody want to 96 00:04:51,720 --> 00:04:55,400 Speaker 1: take a guess. I'm looking at Tony um as to 97 00:04:55,720 --> 00:04:59,080 Speaker 1: how many A s E Certified technicians there are in 98 00:04:59,080 --> 00:05:04,800 Speaker 1: the country. What do you think, Tony, Tom? What do 99 00:05:04,800 --> 00:05:08,560 Speaker 1: you think? Higher or lower than that? Down? Less? Yeah, 100 00:05:08,640 --> 00:05:13,279 Speaker 1: Tom's right. There are two hundred and twelve thousand A 101 00:05:13,440 --> 00:05:17,320 Speaker 1: s C certified technicians in the country. That's it. That's 102 00:05:17,360 --> 00:05:20,040 Speaker 1: all there is. Think of the population. What's the population 103 00:05:20,080 --> 00:05:21,960 Speaker 1: of the country. What are we three fifty million now 104 00:05:22,080 --> 00:05:27,320 Speaker 1: or something like that, And and and that's that's that's 105 00:05:27,400 --> 00:05:32,039 Speaker 1: less than one. Now here's the real kicker. How many 106 00:05:32,120 --> 00:05:35,320 Speaker 1: of those two hundred and twelve Well, actually I think 107 00:05:35,320 --> 00:05:38,080 Speaker 1: it is an addition to how many are a s 108 00:05:38,120 --> 00:05:46,280 Speaker 1: C certified Master technicians seventy two thousand. That's less than 109 00:05:46,320 --> 00:05:49,680 Speaker 1: the amount of people to play Major League Baseball, which 110 00:05:49,720 --> 00:05:52,320 Speaker 1: Major League Baseball is less than one percent of the population. 111 00:05:52,440 --> 00:05:54,960 Speaker 1: And look at what a specialty that is. Of course, 112 00:05:54,960 --> 00:05:57,360 Speaker 1: then the argument becomes, you know, I had to bring 113 00:05:57,360 --> 00:06:00,599 Speaker 1: in baseball here somewhere, Fellas, how is it we're paying 114 00:06:00,920 --> 00:06:03,680 Speaker 1: baseball players more than a million dollars are here in 115 00:06:03,680 --> 00:06:05,400 Speaker 1: a little white ball three out of ten times they're 116 00:06:05,400 --> 00:06:07,920 Speaker 1: wrong seventy of the time. But mechanics that have to 117 00:06:07,920 --> 00:06:09,520 Speaker 1: go take six hour tests and do them in two 118 00:06:09,520 --> 00:06:10,840 Speaker 1: and a half hours and answer all too one of the 119 00:06:10,800 --> 00:06:13,599 Speaker 1: the questions to pass don't make that million dollars a year. 120 00:06:14,680 --> 00:06:16,520 Speaker 1: I don't know. You figure it out, aloon, and welcome 121 00:06:16,560 --> 00:06:19,479 Speaker 1: to the Car Doctor. Um. This radio show really is 122 00:06:19,480 --> 00:06:21,560 Speaker 1: about fixing your car, by the way, and I just 123 00:06:21,600 --> 00:06:23,520 Speaker 1: wanted to report back on a s c S. And 124 00:06:23,560 --> 00:06:25,240 Speaker 1: if you are preparing to go take your a s 125 00:06:25,320 --> 00:06:28,200 Speaker 1: c S. I also want to point out, um, one 126 00:06:28,200 --> 00:06:30,040 Speaker 1: of the site's websites that I found that I know 127 00:06:30,080 --> 00:06:31,200 Speaker 1: there's a bunch of out there. If you go out 128 00:06:31,200 --> 00:06:33,120 Speaker 1: to a C Delco and you're part of the a 129 00:06:33,200 --> 00:06:36,479 Speaker 1: C Delco Professional Service Organization and a C Delco training, 130 00:06:37,080 --> 00:06:39,040 Speaker 1: you can log in and use the a C Delco 131 00:06:39,160 --> 00:06:44,000 Speaker 1: A s C sample tests and they did help UM 132 00:06:44,080 --> 00:06:47,800 Speaker 1: get my brain right to think towards the A s 133 00:06:47,839 --> 00:06:50,520 Speaker 1: C way. UM. I won't say the right way, just 134 00:06:50,600 --> 00:06:52,520 Speaker 1: they have a way of writing the test and you 135 00:06:52,560 --> 00:06:54,360 Speaker 1: have to know what they're thinking to try and give 136 00:06:54,400 --> 00:06:56,320 Speaker 1: them the answer because a lot of it is what's 137 00:06:56,320 --> 00:06:58,680 Speaker 1: the best case scenario. But a C Delco has some 138 00:06:58,680 --> 00:07:01,000 Speaker 1: good stuff out there and UM as well as Motor 139 00:07:01,040 --> 00:07:03,880 Speaker 1: Magazine if you're and Motor service. UM. There was some 140 00:07:03,960 --> 00:07:06,520 Speaker 1: A s C primers there as well. But I really 141 00:07:06,560 --> 00:07:08,600 Speaker 1: think as much as I've ignored A s C over 142 00:07:08,640 --> 00:07:11,320 Speaker 1: the years, we don't really talk about it. I think 143 00:07:11,400 --> 00:07:13,680 Speaker 1: that I've got a new respect for it, not just 144 00:07:13,760 --> 00:07:16,400 Speaker 1: because I passed it, but because when I look at 145 00:07:16,400 --> 00:07:19,760 Speaker 1: the technical level of the test, the test is so 146 00:07:20,000 --> 00:07:24,320 Speaker 1: technical from the perspective that it's written that it's it's 147 00:07:24,360 --> 00:07:27,600 Speaker 1: it's really I'm hoping I don't have to go do 148 00:07:27,640 --> 00:07:31,240 Speaker 1: it again. It was really kind of daunting, and it 149 00:07:31,400 --> 00:07:33,760 Speaker 1: just tells me the direction that the industry is clearly 150 00:07:33,760 --> 00:07:35,400 Speaker 1: on the path too, and I wonder what the industry 151 00:07:35,480 --> 00:07:37,640 Speaker 1: is gonna look like in a very short two to 152 00:07:37,720 --> 00:07:41,080 Speaker 1: three years from now in terms of competency level. Hey, 153 00:07:41,120 --> 00:07:43,600 Speaker 1: coming up this hour, by the way, for those of 154 00:07:43,600 --> 00:07:45,280 Speaker 1: you that are new, by the way, we're going to 155 00:07:45,320 --> 00:07:49,240 Speaker 1: answer your questions. Nine zero zero. We're gonna be talking 156 00:07:49,280 --> 00:07:52,040 Speaker 1: to Daniel Quirk. Daniel as president and CEO of Quirk 157 00:07:52,120 --> 00:07:56,560 Speaker 1: Enterprises up there in Quincy, Massachusetts. And I was reading 158 00:07:56,560 --> 00:07:59,840 Speaker 1: the news this week and the MSNBC among them, and 159 00:08:00,720 --> 00:08:03,880 Speaker 1: Mr Quirk has really come up with a unique way 160 00:08:04,040 --> 00:08:09,280 Speaker 1: to help everybody that buys a car understand the technology 161 00:08:09,320 --> 00:08:11,280 Speaker 1: that's in that car. You know how We're always saying 162 00:08:11,680 --> 00:08:13,400 Speaker 1: somebody asked me a question about how they make their 163 00:08:13,480 --> 00:08:15,400 Speaker 1: droid work with their car, and I always say, do 164 00:08:15,440 --> 00:08:18,160 Speaker 1: you have kids, ask a teenager. That's what Dan Quirk's 165 00:08:18,160 --> 00:08:21,480 Speaker 1: do when he's got teenagers um on the delivery of 166 00:08:21,520 --> 00:08:23,760 Speaker 1: the new cars, and he will. They will actually sit 167 00:08:23,800 --> 00:08:26,280 Speaker 1: you down and walk you through everything and explain the 168 00:08:26,320 --> 00:08:28,280 Speaker 1: how and why of what it will works. So I 169 00:08:28,320 --> 00:08:30,520 Speaker 1: thought that was very ingenious on his part. We're gonna 170 00:08:30,560 --> 00:08:33,720 Speaker 1: have Mr Quirk along this hour to talk to us 171 00:08:33,720 --> 00:08:36,080 Speaker 1: about it and just to how's the program working, and 172 00:08:36,120 --> 00:08:38,319 Speaker 1: some feedback, and we also want to talk to me. Understand, 173 00:08:38,320 --> 00:08:40,880 Speaker 1: he's a great aficionado of cars. He's been into business 174 00:08:40,920 --> 00:08:42,800 Speaker 1: forever and ever, and it's always fun to talk to 175 00:08:42,840 --> 00:08:44,680 Speaker 1: someone like that. But we are here to talk to 176 00:08:44,679 --> 00:08:47,920 Speaker 1: you at zero nine nine zero zero. Let's kick the 177 00:08:47,960 --> 00:08:51,600 Speaker 1: garage doors open and talk to Frank in Maui, Hawaii 178 00:08:51,960 --> 00:08:55,319 Speaker 1: with some questions about a Hey, Frank, welcome back to 179 00:08:55,360 --> 00:08:57,440 Speaker 1: the car doctor. Sir. How's the weather in Hawaii today? 180 00:08:57,520 --> 00:09:01,960 Speaker 1: Just tell me of visiting. Okay, so I'm picking up 181 00:09:01,960 --> 00:09:04,760 Speaker 1: my car to take back to Hawaii. Okay, well, listen, 182 00:09:04,760 --> 00:09:06,840 Speaker 1: I have I have news for you. When you get 183 00:09:06,960 --> 00:09:09,520 Speaker 1: when you get to the West Coast, you gotta you 184 00:09:09,559 --> 00:09:13,840 Speaker 1: gotta practice holding your breath for a very long time. Okay, 185 00:09:13,920 --> 00:09:19,160 Speaker 1: all right, what's going on? The car picked out with 186 00:09:19,360 --> 00:09:22,720 Speaker 1: a five speech stick. And I want to know what tires. 187 00:09:22,760 --> 00:09:24,760 Speaker 1: I went out looking for tires. And there are twenty 188 00:09:24,800 --> 00:09:28,720 Speaker 1: different kinds of tires today. Yeah, and and and that's 189 00:09:28,720 --> 00:09:30,840 Speaker 1: a problem. And there's a lot of tire choices today. 190 00:09:30,840 --> 00:09:33,040 Speaker 1: I would, obviously, I would take a look at General Tire. 191 00:09:33,080 --> 00:09:35,559 Speaker 1: I like the General Tire Ultimax the RT forty three. 192 00:09:35,600 --> 00:09:37,880 Speaker 1: If they're available in that size, that must be a 193 00:09:37,920 --> 00:09:45,280 Speaker 1: fourteen inch tire, correct, right, So, and a lot of 194 00:09:45,280 --> 00:09:48,880 Speaker 1: the tire a lot of the tire manufacturers have really 195 00:09:48,920 --> 00:09:53,560 Speaker 1: haven't stayed. Yeah, probably a lot of the tire manufacturers 196 00:09:53,559 --> 00:09:56,480 Speaker 1: havn't stayed with the older technology or the older sizes 197 00:09:57,000 --> 00:09:59,480 Speaker 1: because you know, there's more money for them in the 198 00:09:59,480 --> 00:10:02,680 Speaker 1: newer off so to speak. But I would think General 199 00:10:02,679 --> 00:10:04,600 Speaker 1: Tire does you can get out to their website, General 200 00:10:04,640 --> 00:10:06,960 Speaker 1: tire dot com. I like anything that General Tire has 201 00:10:07,000 --> 00:10:09,480 Speaker 1: at the present time. They've got some really good tire, 202 00:10:09,600 --> 00:10:12,880 Speaker 1: some good tread design, and they're thinking, they're they're they're 203 00:10:12,880 --> 00:10:15,480 Speaker 1: not overthinking the problem. They're just thinking their way through 204 00:10:15,520 --> 00:10:18,400 Speaker 1: the problems and putting it into the tires. They've got 205 00:10:18,400 --> 00:10:22,880 Speaker 1: treadwear indicators, they've got um different methods for interlocking the 206 00:10:23,040 --> 00:10:26,600 Speaker 1: treads together to help give the car more stability. So 207 00:10:26,679 --> 00:10:28,280 Speaker 1: that's some of the things you'll see in the Ultimate 208 00:10:28,360 --> 00:10:31,400 Speaker 1: x RT forty three. So obviously, if that tire is available, 209 00:10:31,400 --> 00:10:34,280 Speaker 1: I think that's a good solid all season UH tire 210 00:10:34,360 --> 00:10:36,200 Speaker 1: for you, especially to take that car cross country. And 211 00:10:36,200 --> 00:10:40,480 Speaker 1: here's the big part. When you're in Hawaii, and heaven forbid, 212 00:10:40,520 --> 00:10:43,520 Speaker 1: you pick up a nail or you get a puncture 213 00:10:43,559 --> 00:10:46,880 Speaker 1: on the road, you can always find a national brand 214 00:10:46,960 --> 00:10:50,480 Speaker 1: like General Tire anywhere. Whereas if you buy, if you 215 00:10:50,600 --> 00:10:54,320 Speaker 1: buy something you're in Florida, I guarantee you you go 216 00:10:54,400 --> 00:10:56,640 Speaker 1: into a tire store in Florida and he's gonna have 217 00:10:56,720 --> 00:11:00,840 Speaker 1: some private label Cockamami something or other. That's what I 218 00:11:00,920 --> 00:11:05,079 Speaker 1: was about. You, right, Joe Smith tire, you know, a 219 00:11:05,160 --> 00:11:07,800 Speaker 1: great time, and it probably is a great tire. But 220 00:11:08,080 --> 00:11:10,240 Speaker 1: once you get a hundred miles outside of wherever you 221 00:11:10,280 --> 00:11:13,000 Speaker 1: are in Florida, you ask for Joe Smith tire, They're 222 00:11:13,000 --> 00:11:14,640 Speaker 1: gonna look at you like, what are you crazy? Never 223 00:11:14,640 --> 00:11:16,760 Speaker 1: heard of such a thing. I went to a tire 224 00:11:16,800 --> 00:11:21,920 Speaker 1: place and they have the price the tire fifty. By 225 00:11:21,920 --> 00:11:25,520 Speaker 1: the time they got done, it was five and one 226 00:11:25,640 --> 00:11:33,080 Speaker 1: dollars because of complete tire protection, new tire feet, disposal fee, 227 00:11:33,280 --> 00:11:38,719 Speaker 1: state fee. They really suck to you. You know. I 228 00:11:38,840 --> 00:11:42,600 Speaker 1: generally don't sell road hazard, all right, And I think 229 00:11:42,640 --> 00:11:45,680 Speaker 1: in all my years, and I've been doing cars a 230 00:11:45,760 --> 00:11:49,559 Speaker 1: long time, Frank in forty three years, I don't think 231 00:11:49,600 --> 00:11:53,679 Speaker 1: we've used road hazard half a dozen times right now, 232 00:11:53,679 --> 00:11:55,760 Speaker 1: I always buy five tires because I don't believe in 233 00:11:55,760 --> 00:12:00,199 Speaker 1: the donuts. I get that, I get that, and I 234 00:12:00,200 --> 00:12:02,559 Speaker 1: would tell you also before you start the cross country trip, 235 00:12:03,000 --> 00:12:07,520 Speaker 1: make sure I wouldn't count on the vehicle jack. You 236 00:12:07,520 --> 00:12:11,839 Speaker 1: know what you Yeah, you can find it. You can 237 00:12:11,840 --> 00:12:15,120 Speaker 1: find it inexpensive enough, you know, butt floor jack to 238 00:12:15,160 --> 00:12:17,440 Speaker 1: stick in the back of the car somewhere, or a 239 00:12:17,440 --> 00:12:21,680 Speaker 1: bottle jack. Bring the blocks also to block off the 240 00:12:21,679 --> 00:12:25,640 Speaker 1: other tires. When you got it, check and then and 241 00:12:25,679 --> 00:12:28,400 Speaker 1: then because you've got a because it's a Volvo, depending 242 00:12:28,480 --> 00:12:30,920 Speaker 1: upon where the lift points are. One of the things 243 00:12:30,960 --> 00:12:33,920 Speaker 1: we're using of late that really helps when jacking up 244 00:12:33,960 --> 00:12:35,880 Speaker 1: the odd ball car, the car that might not have 245 00:12:35,920 --> 00:12:38,160 Speaker 1: a good support system. If we want to put it 246 00:12:38,160 --> 00:12:41,960 Speaker 1: on the pinch weld. Stop by your local sports sporting 247 00:12:41,960 --> 00:12:47,800 Speaker 1: good store and pick up a hockey puck. Hockey pucks 248 00:12:47,800 --> 00:12:51,400 Speaker 1: are really indestructible. Um. Not only can they do well, 249 00:12:51,440 --> 00:12:53,120 Speaker 1: not only can they fly through the net a hundred 250 00:12:53,160 --> 00:12:55,520 Speaker 1: miles an hour and break somebody's teeth, they can also 251 00:12:55,520 --> 00:12:57,360 Speaker 1: support the weight of a car on a bumper jack 252 00:12:57,880 --> 00:13:00,800 Speaker 1: on the floor jack very easily. So that's how I 253 00:13:00,880 --> 00:13:04,800 Speaker 1: was club So I top all the way across. Well, listen, 254 00:13:04,800 --> 00:13:06,720 Speaker 1: you'll enjoy the riding. People will be staring at you 255 00:13:06,760 --> 00:13:09,120 Speaker 1: because you know what Volvo stands for, it, aren't you, Frank, 256 00:13:10,080 --> 00:13:17,720 Speaker 1: No very odd looking vehicular object. Never forgot eight hundreds, 257 00:13:18,160 --> 00:13:20,840 Speaker 1: which I picked up as dealership I was working in, Yeah, 258 00:13:20,880 --> 00:13:22,760 Speaker 1: for three hundred dollars, and let me tell you that 259 00:13:22,880 --> 00:13:27,800 Speaker 1: was an unbelievable car. They were tanks. My father had 260 00:13:28,120 --> 00:13:33,600 Speaker 1: sixty two Volvo sixty two and I can't remember the model, 261 00:13:33,640 --> 00:13:36,040 Speaker 1: but the four door thing that looked like a hard 262 00:13:36,040 --> 00:13:38,679 Speaker 1: hat helmet going down the road. I just remember the 263 00:13:38,720 --> 00:13:42,280 Speaker 1: car as a kid, and we lived on property that 264 00:13:42,360 --> 00:13:44,600 Speaker 1: was two acres with a pond in the backyard, and 265 00:13:44,800 --> 00:13:46,720 Speaker 1: my father took the launch tractor down and he got 266 00:13:46,760 --> 00:13:48,719 Speaker 1: the lawn tractor stuck in the pond. He brought the 267 00:13:48,800 --> 00:13:51,000 Speaker 1: Volvo out, brought up to the edge of the pond, 268 00:13:51,080 --> 00:13:52,880 Speaker 1: put a chain on the bumper the Volvo, put a 269 00:13:52,920 --> 00:13:55,440 Speaker 1: chain around the differential of the tractor, and he used 270 00:13:55,440 --> 00:13:57,280 Speaker 1: the Volvo to pull the tractor out of the muck. 271 00:13:58,280 --> 00:14:01,480 Speaker 1: I never forgot that those those cars were tanks in 272 00:14:01,559 --> 00:14:04,560 Speaker 1: their day. But today today you couldn't find enough metal 273 00:14:04,600 --> 00:14:07,080 Speaker 1: to wrap the chain around the chain would break the 274 00:14:07,120 --> 00:14:10,920 Speaker 1: car in half. They're not. Take the seat off and 275 00:14:10,960 --> 00:14:12,760 Speaker 1: turn it around and you can sleep on it. Yeah, 276 00:14:13,960 --> 00:14:16,200 Speaker 1: it's it's you know, and we've we've made cars so 277 00:14:16,280 --> 00:14:20,440 Speaker 1: much better today. Right Sometimes sometimes less as the two 278 00:14:20,440 --> 00:14:24,120 Speaker 1: belts you have to take the air condition around. Uh yeah, 279 00:14:24,240 --> 00:14:26,840 Speaker 1: less is more, less is more. Anyway, Frank, I gotta go, 280 00:14:27,240 --> 00:14:31,000 Speaker 1: but that would be my answer for you. Send us 281 00:14:31,040 --> 00:14:33,040 Speaker 1: pictures and that we'll put them up on our Facebook page. 282 00:14:33,040 --> 00:14:35,560 Speaker 1: All right, sir, you take you, take good care. You're 283 00:14:35,640 --> 00:14:38,280 Speaker 1: very welcome. We've spoken to Frank before. I forget I 284 00:14:38,320 --> 00:14:40,640 Speaker 1: forget the exact car, but um, good luck to him 285 00:14:40,680 --> 00:14:42,080 Speaker 1: on his cross country trip. Hey, by the way, if 286 00:14:42,080 --> 00:14:43,600 Speaker 1: you want to get out to the Car Doctor Facebook 287 00:14:43,600 --> 00:14:46,800 Speaker 1: page we're talking about, we've got some information up there 288 00:14:46,800 --> 00:14:50,200 Speaker 1: about the Quincy mass card dealer and how he's using teenagers. 289 00:14:50,200 --> 00:14:52,400 Speaker 1: So that that's I must read out at rondon ating 290 00:14:52,400 --> 00:14:55,440 Speaker 1: in the Car Doctor up on Facebook five zero nine 291 00:14:55,760 --> 00:14:57,840 Speaker 1: zero zero ronding in the Car Doctor. We are back 292 00:14:57,960 --> 00:15:29,960 Speaker 1: right after this welcome back. We're on the need of 293 00:15:29,960 --> 00:15:31,600 Speaker 1: the car Doctor. Here. By the way, I should point 294 00:15:31,600 --> 00:15:34,880 Speaker 1: out eight five zero nine nine zero zero is the 295 00:15:34,880 --> 00:15:39,080 Speaker 1: car doctor seven number. If you call that number zero 296 00:15:39,160 --> 00:15:41,960 Speaker 1: nine zero anytime, day or night leave a message. If 297 00:15:42,000 --> 00:15:44,400 Speaker 1: we're not on the air. This show is live out 298 00:15:44,440 --> 00:15:47,200 Speaker 1: on the network into the affiliates Saturday afternoons to to 299 00:15:47,240 --> 00:15:50,080 Speaker 1: four pm Eastern time here in the United States, but 300 00:15:50,200 --> 00:15:52,880 Speaker 1: we are obviously delayed broadcast around the country as well. 301 00:15:53,240 --> 00:15:56,520 Speaker 1: So if you call eight five five zero nine zero zero, 302 00:15:56,720 --> 00:15:59,880 Speaker 1: leave a message fast Harry, our executive producer, We'll get 303 00:15:59,880 --> 00:16:02,120 Speaker 1: you in queue and talk to you about your problem 304 00:16:02,320 --> 00:16:03,480 Speaker 1: and put you up here on here and we can 305 00:16:03,480 --> 00:16:05,000 Speaker 1: talk about it together and solve it for you and 306 00:16:05,000 --> 00:16:07,320 Speaker 1: everyone else's benefit. Let's get on over and let's talk 307 00:16:07,360 --> 00:16:10,400 Speaker 1: to David in Chicago two thousand five UICK rendezvous and 308 00:16:10,480 --> 00:16:12,480 Speaker 1: some problems with the temperature gage. David, Welcome to the 309 00:16:12,480 --> 00:16:16,240 Speaker 1: car doctor, sir. How can I help good? How are you? Um? 310 00:16:16,280 --> 00:16:18,760 Speaker 1: I just recently about it? Two and five A rendezvous 311 00:16:18,760 --> 00:16:22,200 Speaker 1: with three four and the temperature gage seems to functuate 312 00:16:22,480 --> 00:16:27,800 Speaker 1: at trees. The gauge goes from just over a quarter 313 00:16:27,920 --> 00:16:32,160 Speaker 1: to three quarters. Then at the fan comes on and 314 00:16:32,200 --> 00:16:34,880 Speaker 1: it will go back down to like to seventeen, which 315 00:16:34,920 --> 00:16:36,640 Speaker 1: is just over a quarter where I think it should be. 316 00:16:36,840 --> 00:16:40,120 Speaker 1: Is it Is it going from the ten o'clock position 317 00:16:40,240 --> 00:16:42,520 Speaker 1: to the one o'clock position and then back to the 318 00:16:42,520 --> 00:16:46,560 Speaker 1: ten o'clock position again. Yeah, and I had the instrment 319 00:16:46,600 --> 00:16:49,160 Speaker 1: CLUSSU sent out, all the separate motive replaced. I did 320 00:16:49,200 --> 00:16:53,200 Speaker 1: the contempt censor. I did head gaskets and headed head 321 00:16:53,240 --> 00:16:55,560 Speaker 1: sent out and everything. And it still does the same thing. Right, 322 00:16:55,800 --> 00:16:58,200 Speaker 1: If you look at it on a scan tool for temperature, 323 00:16:59,080 --> 00:17:02,280 Speaker 1: does the temperature show any danger of overheating? Or is 324 00:17:02,320 --> 00:17:06,200 Speaker 1: the temperature don't? I looked at my scancel actually because 325 00:17:06,280 --> 00:17:09,439 Speaker 1: the temperature gage itself doesn't have the numbers, but my 326 00:17:09,520 --> 00:17:15,000 Speaker 1: scancel it shows at um to seventeen to one. It's 327 00:17:15,040 --> 00:17:17,639 Speaker 1: at like right over a quarter. But right when it 328 00:17:17,640 --> 00:17:18,960 Speaker 1: gets to the two twenty one point, it would just 329 00:17:18,960 --> 00:17:22,479 Speaker 1: shoot up to three quarters and then at fans come 330 00:17:22,480 --> 00:17:25,359 Speaker 1: out and it she was back down over the quarter. 331 00:17:25,720 --> 00:17:27,919 Speaker 1: Cancel Shold, it's fine as far as temperature. You want 332 00:17:27,960 --> 00:17:30,000 Speaker 1: to know what the answer is. And you're going to 333 00:17:30,080 --> 00:17:31,560 Speaker 1: tell me that you've owned the car since knowing you 334 00:17:31,600 --> 00:17:35,200 Speaker 1: never saw it do that before. Why right now, it's 335 00:17:35,200 --> 00:17:37,360 Speaker 1: always answer. They bought about like a month in Afrigo. Right, 336 00:17:37,440 --> 00:17:40,600 Speaker 1: I'm gonna tell you that's a normal condition. Seriously, because 337 00:17:40,920 --> 00:17:42,520 Speaker 1: my mother and father in law have one and I 338 00:17:42,840 --> 00:17:45,000 Speaker 1: and there doesn't do it. But I actually chopped out 339 00:17:45,040 --> 00:17:49,080 Speaker 1: their cluster with ours and our cluster. Their cluster doesn't 340 00:17:49,080 --> 00:17:50,960 Speaker 1: do it in our cluster. Their cluster does do it 341 00:17:50,960 --> 00:17:54,040 Speaker 1: in ours. Is there's a No. Five same car. They 342 00:17:54,040 --> 00:17:55,840 Speaker 1: have O five, but they have a two point six 343 00:17:56,160 --> 00:18:00,680 Speaker 1: right the five right the the O five three point 344 00:18:00,760 --> 00:18:03,480 Speaker 1: four's it's a it's a actually, don't take that back. 345 00:18:03,480 --> 00:18:05,920 Speaker 1: The five three sixes can do it as well. But 346 00:18:06,040 --> 00:18:10,160 Speaker 1: General Motors actually had conversation where that is a normal condition. 347 00:18:10,280 --> 00:18:13,080 Speaker 1: I'll tell you what, David, if you'd like, send me 348 00:18:13,119 --> 00:18:16,240 Speaker 1: an email Ron at Car Doctor Show dot com and 349 00:18:16,320 --> 00:18:19,080 Speaker 1: I can actually send you it's not a bullet and 350 00:18:19,080 --> 00:18:20,760 Speaker 1: it comes out of a database that we use in 351 00:18:20,800 --> 00:18:24,040 Speaker 1: the shop called Identifics, and uh, that's actually in there. 352 00:18:24,040 --> 00:18:26,480 Speaker 1: They mentioned the ten and one o'clock position. That is 353 00:18:26,520 --> 00:18:29,720 Speaker 1: a normal condition and it might help alleviate your concern. 354 00:18:29,800 --> 00:18:31,640 Speaker 1: So send me an email Ron at Car Doctor Show 355 00:18:31,720 --> 00:18:34,000 Speaker 1: dot com. Hey, coming up next one on how to 356 00:18:34,119 --> 00:18:35,879 Speaker 1: use all those things in your new car. The car 357 00:18:35,960 --> 00:18:50,359 Speaker 1: Doctors got the answers were back right after this welcome 358 00:18:50,359 --> 00:18:52,159 Speaker 1: back on ning of the car doctor here, you know, 359 00:18:52,440 --> 00:18:55,480 Speaker 1: judging by his bio, I have to say that my 360 00:18:55,640 --> 00:18:58,600 Speaker 1: next guest really doesn't work for a living because he 361 00:18:58,680 --> 00:19:01,320 Speaker 1: loves what he does and he's very passionate about it. 362 00:19:01,440 --> 00:19:04,199 Speaker 1: Dan Quirk is the president and CEO of Quirk Enterprises. 363 00:19:04,720 --> 00:19:09,000 Speaker 1: And Dan has been involved in the automobile business for 364 00:19:09,040 --> 00:19:12,119 Speaker 1: a very very long time, and he really enjoys working 365 00:19:12,160 --> 00:19:16,080 Speaker 1: on cars, and he always enjoys finding ways to connect 366 00:19:16,119 --> 00:19:18,240 Speaker 1: with his customers, and that's part of what they are 367 00:19:18,280 --> 00:19:21,280 Speaker 1: known for over at the Quincy Group. I'm sorry at 368 00:19:21,280 --> 00:19:26,720 Speaker 1: the Quirk Group, and it's it's a case that he's 369 00:19:26,760 --> 00:19:30,399 Speaker 1: he's always coming up with something different. And I was 370 00:19:30,440 --> 00:19:33,080 Speaker 1: reading the news this week and there was a conversation. 371 00:19:33,359 --> 00:19:35,320 Speaker 1: As I watched the video clip, I thought this would 372 00:19:35,320 --> 00:19:40,320 Speaker 1: be very informative. Dan has taken teenagers and put them 373 00:19:40,359 --> 00:19:43,520 Speaker 1: into the selling process or the the delivery process when 374 00:19:43,600 --> 00:19:46,040 Speaker 1: someone UH purchases a new car. At the time I 375 00:19:46,119 --> 00:19:50,240 Speaker 1: pick up, he's got teenagers explaining the intricacies of how 376 00:19:50,280 --> 00:19:52,440 Speaker 1: all the technology and the car works. And I said, 377 00:19:52,760 --> 00:19:55,159 Speaker 1: this is sheer genius. We've got to talk to this 378 00:19:55,240 --> 00:19:58,280 Speaker 1: gentleman and see how this idea came to pass. So 379 00:19:58,359 --> 00:20:02,960 Speaker 1: let's all welcome Dan and uh his group from Quincy, 380 00:20:03,000 --> 00:20:06,200 Speaker 1: Mass the Quirk for dealership. Dan, welcome up boards, sir, 381 00:20:06,800 --> 00:20:09,720 Speaker 1: Thank you great to be here. Uh. This is not 382 00:20:10,440 --> 00:20:13,200 Speaker 1: an everyday occurrence, is it. I mean, I I don't 383 00:20:13,200 --> 00:20:15,560 Speaker 1: know of anybody else doing it this way in terms 384 00:20:15,600 --> 00:20:19,080 Speaker 1: of helping helping old people like me to understand the 385 00:20:19,119 --> 00:20:22,600 Speaker 1: technology of the car. Well, I don't know how many 386 00:20:22,800 --> 00:20:25,320 Speaker 1: dealers do it, but I do know that we we 387 00:20:25,440 --> 00:20:28,919 Speaker 1: put this program together five years ago and and the 388 00:20:28,920 --> 00:20:31,000 Speaker 1: main reason we put the pro well, there are several 389 00:20:31,040 --> 00:20:33,399 Speaker 1: reasons we put the program together. The first one was 390 00:20:33,880 --> 00:20:37,160 Speaker 1: to satisfy our customers. And many customers that buy cars 391 00:20:37,280 --> 00:20:40,359 Speaker 1: there are all the casts have so much technology in them. Now, 392 00:20:40,920 --> 00:20:44,399 Speaker 1: most customers that are not tech savvy, we would find 393 00:20:44,560 --> 00:20:47,600 Speaker 1: they wouldn't know how to use the car. Uh, they 394 00:20:47,640 --> 00:20:50,560 Speaker 1: weren't satisfied with the car. So we came up with 395 00:20:50,600 --> 00:20:54,520 Speaker 1: a way to employ the people, teenage people, high school 396 00:20:54,600 --> 00:20:58,000 Speaker 1: students that are all tech savvy. They grow up with 397 00:20:58,040 --> 00:21:02,480 Speaker 1: all these items and have the high school students deal 398 00:21:02,520 --> 00:21:07,760 Speaker 1: with our customers. You've you're you're seeing positive feedback. I 399 00:21:07,760 --> 00:21:10,560 Speaker 1: can tell by the video. I think one of the 400 00:21:10,680 --> 00:21:15,120 Speaker 1: nicest things about it is you're also building in a salesforce, right. 401 00:21:15,160 --> 00:21:17,080 Speaker 1: I mean, I'm sure some of those high school kids 402 00:21:17,520 --> 00:21:20,159 Speaker 1: have grown up, and although it's only been five years, 403 00:21:20,520 --> 00:21:22,000 Speaker 1: but if any of them come back to work for 404 00:21:22,000 --> 00:21:25,119 Speaker 1: you as salesman on the floor, We've had several people 405 00:21:25,200 --> 00:21:29,040 Speaker 1: come for sales and and the best thing for the 406 00:21:29,200 --> 00:21:33,080 Speaker 1: student is they deal with with people and they learn 407 00:21:33,160 --> 00:21:37,000 Speaker 1: how to work, and they deal with people every day, 408 00:21:37,080 --> 00:21:40,160 Speaker 1: and they gained self esteem. They show people what they 409 00:21:40,200 --> 00:21:43,159 Speaker 1: can do, and they have they have an open and 410 00:21:43,320 --> 00:21:46,520 Speaker 1: open mind, and they understand that there's so much opportunity 411 00:21:46,720 --> 00:21:50,399 Speaker 1: in the automobile business, you know, in my day. And 412 00:21:50,480 --> 00:21:54,200 Speaker 1: it's funny, it just dawned on me that in my day, 413 00:21:54,400 --> 00:21:56,600 Speaker 1: we worked on cars. We made hot rods, and we 414 00:21:56,640 --> 00:21:58,920 Speaker 1: put old cars together. We took three cars and made 415 00:21:59,000 --> 00:22:01,240 Speaker 1: one and you could do it and it was very mechanical, 416 00:22:02,000 --> 00:22:05,680 Speaker 1: and that gave us self esteem, and that gave us confidence, 417 00:22:05,720 --> 00:22:09,280 Speaker 1: and that gave us a reason to just try and 418 00:22:09,320 --> 00:22:12,120 Speaker 1: do a little bit more. You've actually found a way 419 00:22:12,160 --> 00:22:15,240 Speaker 1: to do that without them actually having to work on 420 00:22:15,280 --> 00:22:17,280 Speaker 1: the car. The process of selling the car, and you're 421 00:22:17,400 --> 00:22:22,000 Speaker 1: you're you're you're utilizing their basic talents of technology. It 422 00:22:22,000 --> 00:22:25,000 Speaker 1: seems like the kids today grasp onto this much faster 423 00:22:25,080 --> 00:22:29,600 Speaker 1: than we do. Well. Most all young people grow up 424 00:22:29,640 --> 00:22:32,560 Speaker 1: with this technology now, and people like I grew up 425 00:22:32,560 --> 00:22:35,160 Speaker 1: in the sixties, so the only thing that I would 426 00:22:35,160 --> 00:22:37,600 Speaker 1: be interested in the car is how much horsepower it had. 427 00:22:37,680 --> 00:22:41,000 Speaker 1: And probably to your point is you put this car 428 00:22:41,080 --> 00:22:44,960 Speaker 1: together and you get the performance. All cars performed well 429 00:22:45,000 --> 00:22:49,240 Speaker 1: now young people. Young people look for different things in cars, 430 00:22:49,280 --> 00:22:51,560 Speaker 1: and young people look at things different than old people. 431 00:22:51,600 --> 00:22:54,760 Speaker 1: It's just, you know, a generation thing. But if you 432 00:22:54,800 --> 00:22:57,440 Speaker 1: look at at the cars now, and the reason why 433 00:22:57,480 --> 00:23:01,200 Speaker 1: people buy cars more people than not by the technology 434 00:23:01,200 --> 00:23:03,440 Speaker 1: of what the cow will do for them rather than 435 00:23:03,480 --> 00:23:06,280 Speaker 1: how the car performs, because all casts performed well. Now. 436 00:23:06,400 --> 00:23:09,879 Speaker 1: When I took my youngest daughter out to she was 437 00:23:09,920 --> 00:23:13,359 Speaker 1: purchasing a car and she was going away to grad school, 438 00:23:13,400 --> 00:23:15,520 Speaker 1: I took her out to four or five different brands 439 00:23:15,560 --> 00:23:18,600 Speaker 1: and showed them all to her, and I didn't, you know, 440 00:23:18,640 --> 00:23:20,960 Speaker 1: I didn't really interfere on this. I didn't, you know, 441 00:23:21,000 --> 00:23:24,159 Speaker 1: laid down Papa's belief system and say I just you know, 442 00:23:24,320 --> 00:23:26,400 Speaker 1: gave her a gentle nudge here and there and told 443 00:23:26,400 --> 00:23:28,600 Speaker 1: her what I thought, and she picked out a Ford. 444 00:23:28,960 --> 00:23:32,080 Speaker 1: She's striving a Ford Escape Escape now it's just coming 445 00:23:32,119 --> 00:23:34,480 Speaker 1: up on two years old. And I said, so, what 446 00:23:34,520 --> 00:23:38,679 Speaker 1: was it about the Ford that made you want that Ford? 447 00:23:38,760 --> 00:23:42,560 Speaker 1: And I'm you know, Dan, I'm thinking it's gonna be something, 448 00:23:42,640 --> 00:23:47,040 Speaker 1: a feature, a color, the price. She said, Dad, did 449 00:23:47,080 --> 00:23:50,119 Speaker 1: you see the the CRT? Not the CRT I'm dating myself. 450 00:23:50,800 --> 00:23:53,240 Speaker 1: The screen for the display screen for the you know, 451 00:23:53,280 --> 00:23:56,000 Speaker 1: the GPS and all the technology. And yeah, she goes, 452 00:23:56,119 --> 00:23:58,760 Speaker 1: the Ford has a screen that's one inch bigger than 453 00:23:58,800 --> 00:24:00,359 Speaker 1: the Chevy. She goes, I want a big as screen 454 00:24:00,359 --> 00:24:02,600 Speaker 1: as I can possibly see, to see the map in 455 00:24:02,640 --> 00:24:06,359 Speaker 1: my songs and you know, connect my phone. You know, 456 00:24:06,440 --> 00:24:08,399 Speaker 1: it was that one inch that that sold her on 457 00:24:08,440 --> 00:24:10,399 Speaker 1: the car. Out of all the features that the Escape 458 00:24:10,400 --> 00:24:12,679 Speaker 1: has that I like, it was that it was that 459 00:24:12,840 --> 00:24:15,840 Speaker 1: one inch display screen for radio and and and and 460 00:24:15,880 --> 00:24:18,960 Speaker 1: the map and so forth. So you're right, the kids 461 00:24:19,000 --> 00:24:22,560 Speaker 1: pick up on the technology at the smallest level. And 462 00:24:22,640 --> 00:24:26,199 Speaker 1: it just amazes me. What are the what's the you know, 463 00:24:26,240 --> 00:24:30,040 Speaker 1: the the your customer feedback from this. Do they like it? 464 00:24:30,040 --> 00:24:32,240 Speaker 1: I mean, does anybody not liked it? Do they feel 465 00:24:32,760 --> 00:24:35,639 Speaker 1: you know that I want somebody older. I wanna you know, 466 00:24:35,720 --> 00:24:37,719 Speaker 1: I want to I want an adult. I don't want 467 00:24:37,760 --> 00:24:40,400 Speaker 1: to talk to a kid. As any of that come up. Now, 468 00:24:40,560 --> 00:24:43,720 Speaker 1: the customers, the customers are impressed with the knowledge of 469 00:24:43,800 --> 00:24:47,320 Speaker 1: young people. If you look at someone that's fifteen, sixteen, 470 00:24:47,440 --> 00:24:51,959 Speaker 1: seventeen years old, they are stilled with enthusiasm. They're all excited, 471 00:24:52,119 --> 00:24:55,920 Speaker 1: all right. The customers can sense the sincerity their enthusiasm. 472 00:24:56,240 --> 00:24:58,800 Speaker 1: We've never had a customer that has had an issue 473 00:24:58,840 --> 00:25:01,840 Speaker 1: with this. Most people in race and uh, they're so 474 00:25:01,960 --> 00:25:04,640 Speaker 1: impressed with the knowledge of the young people. And even 475 00:25:04,640 --> 00:25:06,560 Speaker 1: the people that work in the dealership that on of 476 00:25:06,640 --> 00:25:09,240 Speaker 1: sexts heavy as the young people, it raises the baff 477 00:25:09,320 --> 00:25:11,720 Speaker 1: for everyone. So as far as the customer goes to, 478 00:25:11,840 --> 00:25:15,199 Speaker 1: people are very well satisfied. Now you're not just a 479 00:25:15,320 --> 00:25:18,399 Speaker 1: Ford dealership, right then you've got you've got a couple 480 00:25:18,440 --> 00:25:21,320 Speaker 1: of more than a few franchises. Are you utilizing this 481 00:25:21,480 --> 00:25:26,520 Speaker 1: teenager you know delivery program in all the dealerships we 482 00:25:26,720 --> 00:25:29,320 Speaker 1: use it and run and all the dealerships. Some of 483 00:25:29,320 --> 00:25:33,280 Speaker 1: the dealerships, it depends on how the management staff connects 484 00:25:33,280 --> 00:25:36,040 Speaker 1: with the younger people. Ford does the best job, but 485 00:25:36,160 --> 00:25:40,840 Speaker 1: the other dealerships that are quirk Um you utilize this 486 00:25:40,960 --> 00:25:44,000 Speaker 1: resource also, huh. And I bet you're you know what 487 00:25:44,040 --> 00:25:45,960 Speaker 1: you're making inroads with the high schools and the work 488 00:25:46,040 --> 00:25:49,360 Speaker 1: study programs and and and and all that, and you're 489 00:25:49,359 --> 00:25:51,800 Speaker 1: teaching the kids responsibility. And I think that's what I 490 00:25:51,880 --> 00:25:55,679 Speaker 1: liked more than anything about this story, is that you 491 00:25:55,720 --> 00:25:59,240 Speaker 1: know you're you're mentoring this generation, Dan, and you know, 492 00:25:59,280 --> 00:26:01,320 Speaker 1: and I commend you for that here on air, whether 493 00:26:01,359 --> 00:26:04,080 Speaker 1: you whether you realize it or not, you are you know. 494 00:26:04,080 --> 00:26:05,840 Speaker 1: It takes a village to raise a child, and you're 495 00:26:05,920 --> 00:26:08,639 Speaker 1: raising that child and you're doing a heck of a 496 00:26:08,720 --> 00:26:10,720 Speaker 1: job for it. And our our hats off to you 497 00:26:10,800 --> 00:26:13,119 Speaker 1: here before I let you go real quick, you've been 498 00:26:13,160 --> 00:26:16,520 Speaker 1: in this business a long time. This story aside, what's 499 00:26:16,560 --> 00:26:21,240 Speaker 1: your favorite car? Hard to tell? I like all costs, 500 00:26:21,240 --> 00:26:24,800 Speaker 1: hard to say which one is your favorite one? As 501 00:26:24,840 --> 00:26:28,399 Speaker 1: I said earlier, there any bad cast made, But I 502 00:26:28,440 --> 00:26:30,960 Speaker 1: like all the cuts. What was your first car? First? 503 00:26:31,200 --> 00:26:34,560 Speaker 1: Was a Chevrolet Corvette? Ye see, everybody remembers their first car. 504 00:26:34,960 --> 00:26:37,720 Speaker 1: Absolutely yeah. And did you ever go out now that 505 00:26:37,760 --> 00:26:40,280 Speaker 1: you've I'm sure you have the means and so forth, 506 00:26:40,320 --> 00:26:42,240 Speaker 1: have you gone out and purchased that car and have 507 00:26:42,320 --> 00:26:43,960 Speaker 1: it somewhere and every once in a while take it 508 00:26:43,960 --> 00:26:47,040 Speaker 1: out for a ride. I do I have at that's 509 00:26:47,080 --> 00:26:49,960 Speaker 1: in my office and my office is on the second floor. Yeah, 510 00:26:50,240 --> 00:26:52,040 Speaker 1: and well you can't take it out for a ride, then, 511 00:26:52,080 --> 00:26:54,160 Speaker 1: ken you Well, I better to look at than drive, 512 00:26:56,320 --> 00:26:58,040 Speaker 1: you know. I find that I have a friend who 513 00:26:58,040 --> 00:27:01,919 Speaker 1: has a sixty Corvette, and you know he's because I'm 514 00:27:01,960 --> 00:27:04,080 Speaker 1: an old Chevy guy from way back. I have got 515 00:27:04,080 --> 00:27:06,040 Speaker 1: a fifty five Chevy and I've had more than a few. 516 00:27:06,080 --> 00:27:08,399 Speaker 1: And I'll sit in Jeff's Corvette and He'll be like, 517 00:27:08,400 --> 00:27:09,639 Speaker 1: you want to take it out for a ride? Now? 518 00:27:09,800 --> 00:27:11,680 Speaker 1: Not really? You know you can't. You have to reach 519 00:27:11,720 --> 00:27:13,920 Speaker 1: through the steering wheel to to start it. And the 520 00:27:13,960 --> 00:27:16,879 Speaker 1: wheel is like driving a fishing boat. Uh. The steering 521 00:27:16,920 --> 00:27:18,879 Speaker 1: wheel is so big on those cars. You look at that, 522 00:27:18,960 --> 00:27:21,560 Speaker 1: and uh, it's just just just a whole different time 523 00:27:21,560 --> 00:27:23,760 Speaker 1: for him, Dan, Listen, the clock is gonna take us. 524 00:27:24,280 --> 00:27:27,479 Speaker 1: And um, I just want to know, uh, I just 525 00:27:27,520 --> 00:27:30,199 Speaker 1: want to know if, um uh, if you would like 526 00:27:30,280 --> 00:27:32,760 Speaker 1: to sit tight and come back. I got a couple 527 00:27:32,760 --> 00:27:34,240 Speaker 1: of more questions I'd like to talk to you about. 528 00:27:34,280 --> 00:27:35,760 Speaker 1: Do you have do you have an extra couple of minutes. 529 00:27:36,400 --> 00:27:38,000 Speaker 1: All right, you sit tight and we'll be back to 530 00:27:38,000 --> 00:27:39,639 Speaker 1: talk to you right after this. I'm Rondini in the 531 00:27:39,640 --> 00:28:07,399 Speaker 1: car doctor. We'll be back talk about a meeting in 532 00:28:07,440 --> 00:28:10,040 Speaker 1: the car doctor here, you know, we're talking to Dan Quirk. 533 00:28:10,080 --> 00:28:13,040 Speaker 1: Dan is the president and CEO of Quirk Enterprises up 534 00:28:13,040 --> 00:28:16,919 Speaker 1: there in Massachusetts and they have dealerships located all over 535 00:28:16,960 --> 00:28:20,840 Speaker 1: twenty two locations, Brainstree, Quincy, Manchester, Morshfield, all over the 536 00:28:20,880 --> 00:28:23,479 Speaker 1: New England area, and Dan's with us today. We were 537 00:28:23,520 --> 00:28:27,080 Speaker 1: talking just prior to going away about his method of 538 00:28:27,119 --> 00:28:30,960 Speaker 1: introducing technology to customers that he's using teenagers as part 539 00:28:30,960 --> 00:28:32,639 Speaker 1: of the sale. But we decided to also ask him 540 00:28:32,640 --> 00:28:34,879 Speaker 1: to hang around. Dan, you're still there. I wanted to 541 00:28:34,880 --> 00:28:37,080 Speaker 1: talk to you a little bit about you've obviously been 542 00:28:37,119 --> 00:28:39,480 Speaker 1: in the business a long time. How have you seen 543 00:28:39,520 --> 00:28:42,280 Speaker 1: it change from the service side in terms of just 544 00:28:42,560 --> 00:28:44,720 Speaker 1: finding mechanics today? What do you have to go through? 545 00:28:44,760 --> 00:28:46,920 Speaker 1: What sort of um, what sort of a test is 546 00:28:46,960 --> 00:28:51,720 Speaker 1: that it's very it's a challenge to find mechanics. Um. 547 00:28:51,960 --> 00:28:55,960 Speaker 1: Many people don't realize the opportunity that being a tech 548 00:28:57,080 --> 00:29:00,840 Speaker 1: fixing automobiles or trucks and things like that. It's a 549 00:29:00,840 --> 00:29:04,840 Speaker 1: great career opportunity. UM. We partner with the with the 550 00:29:04,920 --> 00:29:09,040 Speaker 1: vocational schools. We try to put a training program together 551 00:29:09,280 --> 00:29:12,400 Speaker 1: and and we have some people. We we try to 552 00:29:12,440 --> 00:29:15,920 Speaker 1: have our facilities better than our competitors. We buy the 553 00:29:15,960 --> 00:29:18,280 Speaker 1: best equipment, and we try to make it a good 554 00:29:18,280 --> 00:29:22,360 Speaker 1: workplace attecks. When when people say to you, you know, 555 00:29:22,400 --> 00:29:26,480 Speaker 1: I want my son or daughter to you know, make 556 00:29:26,520 --> 00:29:30,200 Speaker 1: a good living and retire with a pension, and I'm 557 00:29:30,200 --> 00:29:33,080 Speaker 1: going to send them to college, and I don't want 558 00:29:33,120 --> 00:29:37,800 Speaker 1: them to be a mechanic, what thought goes through your mind, Well, 559 00:29:38,200 --> 00:29:43,280 Speaker 1: it's unfortunate that people think that that's not a position 560 00:29:43,840 --> 00:29:47,000 Speaker 1: that that is, that it is one of prestige and opportunity. 561 00:29:47,720 --> 00:29:51,640 Speaker 1: A mechanic. Car mechanic is is and and the the 562 00:29:51,680 --> 00:29:55,680 Speaker 1: profession itself has come a long way. Car mechanics these 563 00:29:55,760 --> 00:29:58,800 Speaker 1: days that are proficient make make very good money. They 564 00:29:58,840 --> 00:30:01,440 Speaker 1: have for oh one, cape plans, they have future, they 565 00:30:01,440 --> 00:30:07,280 Speaker 1: have and the level of pay is commensurate now with plumbers, electricians, 566 00:30:07,640 --> 00:30:09,840 Speaker 1: all the all the other trades, which it should be 567 00:30:09,840 --> 00:30:13,920 Speaker 1: because products changed constantly and people need to be retrained 568 00:30:13,960 --> 00:30:16,680 Speaker 1: all the time, and college is find in college. We 569 00:30:16,800 --> 00:30:21,040 Speaker 1: have technicians that did go to college, but college doesn't 570 00:30:21,480 --> 00:30:27,080 Speaker 1: make the opportunity. College only makes makes a situation that 571 00:30:27,080 --> 00:30:30,200 Speaker 1: that you can find something in the workplace to be 572 00:30:30,280 --> 00:30:32,960 Speaker 1: a tech. If you're good at it, you can name 573 00:30:32,960 --> 00:30:35,600 Speaker 1: you a price pretty close. Now, I could I could 574 00:30:35,600 --> 00:30:37,960 Speaker 1: go back thirty years and ask you what the industry 575 00:30:38,000 --> 00:30:39,720 Speaker 1: was like then, And I know you know the answers 576 00:30:39,720 --> 00:30:42,360 Speaker 1: to that, Dan, But if I just ask you, Dan, 577 00:30:42,440 --> 00:30:45,520 Speaker 1: go back five years, how has the service pay changed 578 00:30:45,880 --> 00:30:49,120 Speaker 1: and what's required to work on the car from then 579 00:30:49,120 --> 00:30:54,160 Speaker 1: till now present day? Is that just a huge difference 580 00:30:54,240 --> 00:30:57,160 Speaker 1: or is it just a little bit. No, there's a 581 00:30:57,240 --> 00:31:01,120 Speaker 1: huge difference. You know, some of them chanical items on 582 00:31:01,160 --> 00:31:04,080 Speaker 1: a vehicle of their upgraded, but there the same now 583 00:31:04,080 --> 00:31:07,440 Speaker 1: as they were five ten years ago. But the technology 584 00:31:07,480 --> 00:31:09,880 Speaker 1: and the cost, to go back to our original discussion, 585 00:31:10,440 --> 00:31:14,120 Speaker 1: to troubleshoot the technology with the equipment and to have 586 00:31:14,240 --> 00:31:16,280 Speaker 1: the ability to learn how to use the equipment and 587 00:31:16,320 --> 00:31:19,920 Speaker 1: find something wrong with the car is challenging. So so 588 00:31:20,000 --> 00:31:24,160 Speaker 1: the the level of proficiency in those areas that it 589 00:31:24,360 --> 00:31:27,000 Speaker 1: is required for tech has really changed a lot, and 590 00:31:27,080 --> 00:31:29,160 Speaker 1: it's going to continue to evolve. Do you ever get 591 00:31:29,200 --> 00:31:32,920 Speaker 1: a chance to go out to the manufacturers and you know, 592 00:31:33,000 --> 00:31:36,280 Speaker 1: see what's around the bend, the next generation of automobile. 593 00:31:36,720 --> 00:31:40,400 Speaker 1: Do you know what's coming? Well, the manufacturers are you know, 594 00:31:40,640 --> 00:31:44,080 Speaker 1: manufacturers just to be competitive are always trying to change 595 00:31:44,080 --> 00:31:46,880 Speaker 1: things that are electric costs now, all different types of 596 00:31:46,960 --> 00:31:50,240 Speaker 1: vehicles and and their their product plans. The next five 597 00:31:50,280 --> 00:31:54,400 Speaker 1: ten years is incredible. The automobile just continues to improve 598 00:31:54,560 --> 00:31:56,720 Speaker 1: and evolve. Do you ever think it will be Do 599 00:31:56,800 --> 00:31:58,160 Speaker 1: you ever think it will the evolve to the point 600 00:31:58,200 --> 00:32:01,080 Speaker 1: where we don't need the service department anymore? No? I 601 00:32:01,080 --> 00:32:03,959 Speaker 1: don't think so. It would. It would be tough, right, 602 00:32:04,800 --> 00:32:08,200 Speaker 1: everything mechanical breaks. Yeah, so sooner or later. Listen, Dan, 603 00:32:08,280 --> 00:32:11,000 Speaker 1: the clock is gonna take us. Um. I just like 604 00:32:11,080 --> 00:32:13,080 Speaker 1: to plug your website for those in you're part of 605 00:32:13,080 --> 00:32:15,520 Speaker 1: the country. Should they wish to stop by and uh 606 00:32:15,640 --> 00:32:19,080 Speaker 1: see the program and perhaps purchase a car? Why not? Listen, Um, 607 00:32:19,160 --> 00:32:21,600 Speaker 1: I appreciate and admire what you do, and I'd like 608 00:32:21,640 --> 00:32:24,000 Speaker 1: to give you the opportunity. Is there a general website 609 00:32:24,040 --> 00:32:28,080 Speaker 1: or collective website that talks about all that Dan Quirk 610 00:32:28,120 --> 00:32:30,360 Speaker 1: and the folks out there do, and people can find 611 00:32:30,360 --> 00:32:34,680 Speaker 1: for information. It's Quirks dot com, quirk Cars dot com. Dan, 612 00:32:34,760 --> 00:32:36,880 Speaker 1: we appreciate it. Listen, you keep going and fight the 613 00:32:36,920 --> 00:32:39,560 Speaker 1: fight and we'll return. We'll swing back in a couple 614 00:32:39,560 --> 00:32:41,040 Speaker 1: of six months a year with us. Like to talk 615 00:32:41,080 --> 00:32:42,840 Speaker 1: to about some other things. We're gonna dge it to 616 00:32:42,880 --> 00:32:45,320 Speaker 1: the list of our interviewees if you'd like. Because you 617 00:32:45,400 --> 00:32:46,920 Speaker 1: do a good job on radio, I think you've got 618 00:32:46,960 --> 00:32:49,760 Speaker 1: a second career. Thank you. All right, sir, you take 619 00:32:49,800 --> 00:32:52,560 Speaker 1: good care. By bye. I'm ronning any and the Guard Doctor. 620 00:32:52,600 --> 00:33:18,000 Speaker 1: We'll be back right after this. What this car is automatic, 621 00:33:19,080 --> 00:33:33,760 Speaker 1: it's systematic, it's hard, dramatic. What's briest lightning? Hey, wanting 622 00:33:33,800 --> 00:33:36,800 Speaker 1: any in the Car Doctor here? Thanks once again go 623 00:33:36,920 --> 00:33:40,120 Speaker 1: out to Daniel Quirk. Dan Quirk up their Quirk enterprises 624 00:33:40,200 --> 00:33:43,280 Speaker 1: up in the Quincy, mass New England area and for 625 00:33:43,320 --> 00:33:44,840 Speaker 1: all that they're doing. If you want to see the 626 00:33:44,920 --> 00:33:48,360 Speaker 1: video that we are talking about, he was on they 627 00:33:48,360 --> 00:33:51,360 Speaker 1: were on national news for using teenagers to help people 628 00:33:51,440 --> 00:33:53,440 Speaker 1: with a new car technology. And understand that. You can 629 00:33:53,440 --> 00:33:56,160 Speaker 1: get out to our Facebook page running the Car Doctor. 630 00:33:56,240 --> 00:33:59,200 Speaker 1: We've published a link to the video and you can 631 00:33:59,240 --> 00:34:01,560 Speaker 1: watch it. It's in hired and it's quite informative, and 632 00:34:02,320 --> 00:34:03,800 Speaker 1: I like the best part of it, as I said 633 00:34:03,840 --> 00:34:08,360 Speaker 1: to Dan, is that they are helping young people, uh 634 00:34:08,520 --> 00:34:12,080 Speaker 1: build some confidence and get a sense of job value. 635 00:34:12,160 --> 00:34:14,120 Speaker 1: And uh, you know, I think it's a great mentoring 636 00:34:14,160 --> 00:34:16,680 Speaker 1: program for what they're doing out there. And uh, we 637 00:34:16,800 --> 00:34:19,160 Speaker 1: just want to point that out once again. Um, listen, 638 00:34:19,200 --> 00:34:21,359 Speaker 1: winter is coming up, and I should point this out 639 00:34:21,360 --> 00:34:24,319 Speaker 1: as well, that winter is right around the corner, and 640 00:34:24,360 --> 00:34:25,640 Speaker 1: I want to talk to you a little bit about 641 00:34:25,640 --> 00:34:28,400 Speaker 1: winter driving tips just before we uh say goodbye this 642 00:34:28,440 --> 00:34:30,960 Speaker 1: hour and just give you the short list. We put 643 00:34:31,000 --> 00:34:33,040 Speaker 1: together a short list and we kind of ran it 644 00:34:33,080 --> 00:34:35,360 Speaker 1: around the room. Some of them were obvious. Some of 645 00:34:35,400 --> 00:34:37,359 Speaker 1: them were the common things you do forgetting your vehicle 646 00:34:37,400 --> 00:34:40,879 Speaker 1: ready for winter. Some of them were different. Um, let's 647 00:34:40,880 --> 00:34:43,440 Speaker 1: talk a little bit about the first snowfall. First snowfall 648 00:34:43,480 --> 00:34:46,200 Speaker 1: is gonna happen probably in the next four weeks. Yeah, 649 00:34:46,280 --> 00:34:48,320 Speaker 1: I know, I heard you all say that, except for 650 00:34:48,360 --> 00:34:51,000 Speaker 1: you guys out in Arizona who are laughing. But it 651 00:34:51,080 --> 00:34:54,360 Speaker 1: is gonna snow somewhere and somewhere in the sounds of 652 00:34:54,400 --> 00:34:57,040 Speaker 1: my voice, and I think they've already gotten it out there. 653 00:34:57,080 --> 00:34:59,759 Speaker 1: Iowa way. Um, one of the things. Remember when the 654 00:34:59,760 --> 00:35:02,160 Speaker 1: snow hits the ground. It doesn't matter whether you're in 655 00:35:02,200 --> 00:35:05,200 Speaker 1: a four wheel drive, oar wheel drive, ABS, traction control, 656 00:35:05,640 --> 00:35:10,200 Speaker 1: whatever the technology, you still can't stop on ice, So 657 00:35:10,400 --> 00:35:12,840 Speaker 1: you want to adjust your speed for the road condition. 658 00:35:12,960 --> 00:35:14,880 Speaker 1: All right, No matter how good the tires are, no 659 00:35:14,920 --> 00:35:17,600 Speaker 1: matter what kind of technology is on the car, um 660 00:35:17,760 --> 00:35:20,920 Speaker 1: all that ice adds up to it's not gonna stop, 661 00:35:21,000 --> 00:35:24,319 Speaker 1: So slow down. Make sure you have good tires. Make 662 00:35:24,320 --> 00:35:26,520 Speaker 1: sure you have the right tires. Keep in mind if 663 00:35:26,520 --> 00:35:29,040 Speaker 1: you're in a part of the country where you've got 664 00:35:29,080 --> 00:35:33,320 Speaker 1: issues with copious amounts of snowfall, you may want to 665 00:35:33,360 --> 00:35:36,920 Speaker 1: consider putting snow tires on. Not snow tires like you're thinking, 666 00:35:36,960 --> 00:35:39,880 Speaker 1: but all season or a winter tire would probably be 667 00:35:39,880 --> 00:35:42,640 Speaker 1: a better way to explain and understand. Winter tires have 668 00:35:42,920 --> 00:35:46,800 Speaker 1: the ability now different types of rubber um better grip 669 00:35:47,320 --> 00:35:49,360 Speaker 1: and um they are specifically made for that. You can 670 00:35:49,400 --> 00:35:52,400 Speaker 1: probably pull more information out of General Tires or General 671 00:35:52,440 --> 00:35:54,240 Speaker 1: Tire dot Com. If you want to know about tires, 672 00:35:54,440 --> 00:35:56,919 Speaker 1: check the heating system, make sure the heat works, get 673 00:35:56,920 --> 00:36:00,280 Speaker 1: the battery tested, and by all means, check the wiper aids. 674 00:36:00,400 --> 00:36:02,040 Speaker 1: You want to be able to see the road ahead 675 00:36:02,280 --> 00:36:04,520 Speaker 1: so that you can adjust accordingly. I'm telling you you 676 00:36:04,600 --> 00:36:07,720 Speaker 1: heard it here. First winter's coming. Be ready and get prepared. 677 00:36:07,880 --> 00:36:09,480 Speaker 1: I'm running any in the car. Doctor. I want to 678 00:36:09,520 --> 00:36:11,120 Speaker 1: thank you for stopping by this hour, and I want 679 00:36:11,160 --> 00:36:12,960 Speaker 1: to remind you there's another one coming up on most 680 00:36:12,960 --> 00:36:15,880 Speaker 1: of these affiliates until the next time. Mechanics aren't expensive, 681 00:36:15,960 --> 00:36:17,120 Speaker 1: they're priceless. See U.