1 00:00:00,280 --> 00:00:04,720 Speaker 1: From UFOs to psychic powers and government conspiracies. History is 2 00:00:04,840 --> 00:00:09,119 Speaker 1: riddled with unexplained events. You can turn back now or 3 00:00:09,240 --> 00:00:12,160 Speaker 1: learn this stuff they don't want you to know. A 4 00:00:12,280 --> 00:00:13,920 Speaker 1: production of iHeartRadio. 5 00:00:24,239 --> 00:00:25,200 Speaker 2: Welcome back to the show. 6 00:00:25,239 --> 00:00:27,040 Speaker 3: My name is Matt, my name is Noel. 7 00:00:27,400 --> 00:00:30,360 Speaker 4: They call be Ben. We're joined as always with our 8 00:00:30,440 --> 00:00:35,559 Speaker 4: super producer Paul, Mission Control decand most importantly, you are you. 9 00:00:35,560 --> 00:00:38,640 Speaker 4: You are here, and that makes this the stuff they 10 00:00:38,760 --> 00:00:41,919 Speaker 4: don't want you to know. Folks, whether you are listening 11 00:00:41,920 --> 00:00:44,960 Speaker 4: to this at the beginning of your day or the 12 00:00:45,080 --> 00:00:48,560 Speaker 4: end of your day or night, you could probably identify 13 00:00:48,600 --> 00:00:52,000 Speaker 4: with a situation common to everybody. You just got home, 14 00:00:52,120 --> 00:00:55,720 Speaker 4: you did some big stuff, and you're starving, but the 15 00:00:55,840 --> 00:00:58,280 Speaker 4: last thing you want to do is cook. It's like 16 00:00:58,320 --> 00:00:59,760 Speaker 4: a whole other job. 17 00:01:00,200 --> 00:01:02,959 Speaker 3: But Ben, what if I ordered something and had it 18 00:01:03,000 --> 00:01:06,080 Speaker 3: delivered to me waited upon hand and foot, like we 19 00:01:06,120 --> 00:01:09,160 Speaker 3: did during the pandemic? That could continue indefinitely. 20 00:01:08,640 --> 00:01:12,319 Speaker 4: Right, Yeah, So what would you do in this hypothetical situation? 21 00:01:12,560 --> 00:01:15,800 Speaker 4: And you know, if you're like millions of people every 22 00:01:15,920 --> 00:01:20,200 Speaker 4: year in the US alone, you order delivery. Until pretty recently, 23 00:01:20,959 --> 00:01:25,039 Speaker 4: our options would be fairly limited in this regard but now, 24 00:01:25,560 --> 00:01:30,240 Speaker 4: as we record, there is an entire industry built only 25 00:01:30,360 --> 00:01:34,640 Speaker 4: around bringing your favorite restaurant to your door dot dot 26 00:01:34,680 --> 00:01:38,160 Speaker 4: dot Ellipses for a price. The problem is some of 27 00:01:38,160 --> 00:01:42,119 Speaker 4: these restaurants may not be what they seem. Behold, fellow 28 00:01:42,160 --> 00:01:46,080 Speaker 4: conspiracy realists, the rise of the ghost Kitchen. Here are 29 00:01:46,400 --> 00:01:47,000 Speaker 4: the facts. 30 00:01:47,440 --> 00:01:48,720 Speaker 5: I just want to put it out there. I think 31 00:01:48,760 --> 00:01:52,760 Speaker 5: there's a third option everybody, either cooking your own food, 32 00:01:53,200 --> 00:01:59,480 Speaker 5: ordering out, or option number three cereal Cereal. I just 33 00:01:59,520 --> 00:02:02,600 Speaker 5: remember that being an option quite a bit in college. 34 00:02:03,280 --> 00:02:06,880 Speaker 3: My girlfriend likes to dine on what she calls square snacks, 35 00:02:07,240 --> 00:02:11,240 Speaker 3: which are like cheese slices in the little plastic cellophane, 36 00:02:11,280 --> 00:02:16,119 Speaker 3: and like ritz which is round, or particularly saltines which 37 00:02:16,160 --> 00:02:19,040 Speaker 3: are square. So that's also an option. But it's true, 38 00:02:19,160 --> 00:02:19,680 Speaker 3: Ben Yea. 39 00:02:19,760 --> 00:02:21,359 Speaker 4: The internet calls it girl dinner. 40 00:02:22,440 --> 00:02:24,720 Speaker 3: Girl dinner comes in all shapes and sizes. That's like 41 00:02:24,760 --> 00:02:28,600 Speaker 3: a meme that I haven't quite cracked. It's a meme, Ben, 42 00:02:28,840 --> 00:02:32,640 Speaker 3: you nailed it. This is a thing. And I mentioned 43 00:02:32,639 --> 00:02:35,480 Speaker 3: the pandemic because I think you know, one of the 44 00:02:35,520 --> 00:02:38,120 Speaker 3: pluses of the pandemic, if it can be referred to 45 00:02:38,160 --> 00:02:39,760 Speaker 3: as that, is that we all kind of felt like 46 00:02:39,760 --> 00:02:42,720 Speaker 3: we had this extended vacation, and after a little period 47 00:02:42,760 --> 00:02:45,440 Speaker 3: of time where we weren't completely terrified of touching anything 48 00:02:45,440 --> 00:02:48,560 Speaker 3: from the outside world, ordering in from Uber Eats or 49 00:02:48,720 --> 00:02:52,520 Speaker 3: door Dash or Seamless or Postmates or any number of 50 00:02:52,520 --> 00:02:55,880 Speaker 3: these services kind of became a thing that we relied on, 51 00:02:56,280 --> 00:02:58,920 Speaker 3: and dare I say some of us kind of probably 52 00:02:59,360 --> 00:03:01,840 Speaker 3: figured it more we're into our lives post pandemic than 53 00:03:01,880 --> 00:03:03,919 Speaker 3: we would have if that event had not taken place. 54 00:03:04,280 --> 00:03:10,120 Speaker 4: Yeah, I mean even before the pandemic, Checkers was right. Checkers, 55 00:03:10,160 --> 00:03:13,560 Speaker 4: perhaps the most philosophical of fast food joints in the States, 56 00:03:13,680 --> 00:03:17,400 Speaker 4: said you gotta eat. People have always had to do it. 57 00:03:17,639 --> 00:03:20,760 Speaker 4: Access to food is still one of the guiding factors 58 00:03:20,880 --> 00:03:25,360 Speaker 4: of all human civilization. People love food, and additionally, people 59 00:03:25,400 --> 00:03:28,799 Speaker 4: love convenience even before the pandemic, so it's no surprise 60 00:03:29,200 --> 00:03:33,480 Speaker 4: these two primal drives would intersect. I actually, I was 61 00:03:33,560 --> 00:03:37,040 Speaker 4: talking a little bit with our friends at Station sixteen, 62 00:03:37,360 --> 00:03:41,480 Speaker 4: who have done some excellent social media videos with us. 63 00:03:41,760 --> 00:03:45,800 Speaker 4: They love weird facts, and quite recently we learned that 64 00:03:45,840 --> 00:03:49,920 Speaker 4: the modern roots of food delivery in the West started 65 00:03:50,000 --> 00:03:54,160 Speaker 4: back in the late eighteen hundreds. A pair of Italian 66 00:03:54,320 --> 00:03:59,240 Speaker 4: royals in eighteen eighty nine became the world's first pizza 67 00:03:59,360 --> 00:04:04,560 Speaker 4: delivery customers. So shout out to King Umberto and Queen Margarita. 68 00:04:04,840 --> 00:04:07,600 Speaker 4: Can you guess what kind of pizza they had delivered? 69 00:04:08,480 --> 00:04:10,240 Speaker 3: Uh? Pepperoni? 70 00:04:10,960 --> 00:04:14,200 Speaker 4: Close Margarita, they got a Margarita pizza. 71 00:04:14,640 --> 00:04:17,640 Speaker 3: Yeah, and I swear I've seen a pizza chain, If 72 00:04:17,640 --> 00:04:21,360 Speaker 3: not a chain, definitely a handful of one offs called Umberto's. 73 00:04:22,480 --> 00:04:22,680 Speaker 4: Yeah. 74 00:04:22,680 --> 00:04:24,120 Speaker 3: I don't know if it's a coincidence, you know, me 75 00:04:24,160 --> 00:04:28,600 Speaker 3: and my reaching and grasping etymological straws, but it's certainly possible. 76 00:04:29,440 --> 00:04:33,040 Speaker 4: It's weird though, right because I I, for some reason, 77 00:04:33,120 --> 00:04:36,839 Speaker 4: I was on the fence. I imagined the predecessor of food 78 00:04:36,880 --> 00:04:41,120 Speaker 4: delivery would be much much older or much more recent. 79 00:04:41,320 --> 00:04:46,920 Speaker 4: But turns out eighteen eighty nine and ever since then, 80 00:04:47,360 --> 00:04:50,880 Speaker 4: food and food delivery has sort of mirrored these larger 81 00:04:51,040 --> 00:04:55,040 Speaker 4: historical trends. Wars affect how food is delivered, They affect 82 00:04:55,080 --> 00:04:58,039 Speaker 4: the way food is preserved. Right, and if it weren't 83 00:04:58,040 --> 00:05:01,640 Speaker 4: for Napoleon, we might not have King and food. The 84 00:05:01,680 --> 00:05:06,400 Speaker 4: technological advances, shifting forms of labor rights, and so on, 85 00:05:06,480 --> 00:05:10,080 Speaker 4: they all determine how and when people order stuff to 86 00:05:10,160 --> 00:05:15,039 Speaker 4: eat at home. The most amazing thing happened just a 87 00:05:15,120 --> 00:05:19,480 Speaker 4: year later, in eighteen ninety. Have you guys heard of 88 00:05:19,839 --> 00:05:21,600 Speaker 4: Daba Walla or Daba Vala? 89 00:05:22,960 --> 00:05:23,400 Speaker 2: New to me? 90 00:05:23,960 --> 00:05:26,080 Speaker 3: Yeah? No, new to me too. It's really quickly Humberto's 91 00:05:26,080 --> 00:05:28,600 Speaker 3: pizza chain and New York State and New York City 92 00:05:28,680 --> 00:05:30,479 Speaker 3: like maybe like twelve or thirteen of them. But I 93 00:05:30,560 --> 00:05:34,120 Speaker 3: wasn't just making that up. Tell us about the moment 94 00:05:34,120 --> 00:05:37,440 Speaker 3: by Dabba Walla service. I know about the chai wallas, 95 00:05:37,760 --> 00:05:41,320 Speaker 3: you know, which is a very popular, you know, dispensation 96 00:05:41,720 --> 00:05:45,599 Speaker 3: kind of method of chai tea in train stations and 97 00:05:45,640 --> 00:05:48,280 Speaker 3: that became very sort of a national sort of identity 98 00:05:48,440 --> 00:05:50,039 Speaker 3: factor for India. 99 00:05:50,520 --> 00:05:54,000 Speaker 4: But tell me about the Daba Wallas. Yeah, Dabba Walla 100 00:05:54,320 --> 00:05:58,400 Speaker 4: dates back to eighteen ninety. It's the very first massive 101 00:05:58,640 --> 00:06:02,599 Speaker 4: meal delivery serve, the very first meal delivery system en 102 00:06:02,680 --> 00:06:07,839 Speaker 4: mass and it occurs under British colonialism in India. Here's 103 00:06:07,880 --> 00:06:12,080 Speaker 4: what happened. Tons and tons of people moved to Mumbai, 104 00:06:12,160 --> 00:06:14,920 Speaker 4: which was then called Bombay. They would leave for work 105 00:06:15,000 --> 00:06:18,760 Speaker 4: extremely early in the morning and they would work all 106 00:06:18,880 --> 00:06:20,960 Speaker 4: day and into the night. They didn't have time to 107 00:06:21,120 --> 00:06:24,799 Speaker 4: dine out. And so with all these hungry people flooding 108 00:06:24,839 --> 00:06:29,720 Speaker 4: the city, a guy named Mahadeo Havaji bachace partner pronunciation 109 00:06:30,800 --> 00:06:33,840 Speaker 4: figured this out. He said, let me get a small 110 00:06:34,160 --> 00:06:39,120 Speaker 4: army of dudes to deliver food. And these deliverymen became 111 00:06:39,200 --> 00:06:42,800 Speaker 4: known as dabba wallas, which translates to the one who 112 00:06:42,839 --> 00:06:45,720 Speaker 4: carries a box. And if you ever want to have 113 00:06:45,760 --> 00:06:52,159 Speaker 4: an interesting lunchbox, check out Tiffins Tiffi in They're super cool. 114 00:06:52,480 --> 00:06:57,040 Speaker 4: I keep trying to rationalize buying what But this service 115 00:06:57,240 --> 00:07:02,360 Speaker 4: is so successful delivering food that it booms. It feeds 116 00:07:02,480 --> 00:07:05,760 Speaker 4: hundreds of thousands of people on a daily basis and 117 00:07:06,960 --> 00:07:10,920 Speaker 4: continues to do so during the rise of food delivery apps. 118 00:07:11,000 --> 00:07:14,200 Speaker 4: This system, by the way, is so sophisticated and so 119 00:07:14,360 --> 00:07:19,080 Speaker 4: accurate that management companies study it for guidance. Their error 120 00:07:19,160 --> 00:07:21,680 Speaker 4: rate is something like one in x million. 121 00:07:21,880 --> 00:07:24,520 Speaker 3: Reminds me of the way the British cabbies have to 122 00:07:24,560 --> 00:07:27,960 Speaker 3: study those crazy routes and maps and take that test 123 00:07:28,040 --> 00:07:28,880 Speaker 3: called the knowledge. 124 00:07:29,360 --> 00:07:33,080 Speaker 5: Hmmm, well let's get back okay. So that's an amazing 125 00:07:33,800 --> 00:07:38,160 Speaker 5: alteration into how food can get to you and your family. Right, 126 00:07:38,160 --> 00:07:42,640 Speaker 5: that's a huge change. It's amazing, And then fast forward 127 00:07:42,720 --> 00:07:46,000 Speaker 5: to just us growing up. When you guys were growing up, 128 00:07:46,560 --> 00:07:48,720 Speaker 5: the only food that ever got delivered to my house 129 00:07:48,880 --> 00:07:52,760 Speaker 5: were it was a pizza or from whatever chain, whatever 130 00:07:52,800 --> 00:07:55,960 Speaker 5: pizza chain they would deliver and like a Chinese food 131 00:07:56,000 --> 00:08:01,160 Speaker 5: restaurant basically would come to me. I think, I think 132 00:08:01,240 --> 00:08:04,560 Speaker 5: there may have been an Indian restaurant like that was 133 00:08:04,720 --> 00:08:07,440 Speaker 5: a little bit further a wave, but like they wouldn't 134 00:08:07,440 --> 00:08:08,880 Speaker 5: come to my house basically. 135 00:08:08,760 --> 00:08:12,200 Speaker 3: Just have a steak out, remember a steak out. Their 136 00:08:12,240 --> 00:08:15,000 Speaker 3: whole thing was that they were at delivery, a steak 137 00:08:15,040 --> 00:08:18,440 Speaker 3: delivery place. They would deliver burgers and steaks, and you know, 138 00:08:18,680 --> 00:08:20,160 Speaker 3: kind of the kind of their whole gimmick was was 139 00:08:20,200 --> 00:08:21,640 Speaker 3: the kind of stuff you typically have to go to 140 00:08:21,680 --> 00:08:23,920 Speaker 3: a you know, sit down restaurant for. But that the 141 00:08:24,000 --> 00:08:27,320 Speaker 3: fact that that could even be a business model kind 142 00:08:27,360 --> 00:08:30,960 Speaker 3: of gimmick shows your point that there really were very 143 00:08:30,960 --> 00:08:33,400 Speaker 3: few options. And I always think of Chinese restaurant as 144 00:08:33,440 --> 00:08:36,559 Speaker 3: kind of cornering the market on delivery for a very 145 00:08:36,600 --> 00:08:37,320 Speaker 3: long time. 146 00:08:37,400 --> 00:08:41,520 Speaker 5: Because they would hire specific staff right at a restaurant 147 00:08:41,640 --> 00:08:44,079 Speaker 5: to do their deliveries. That was it, that's what they 148 00:08:44,080 --> 00:08:46,480 Speaker 5: worked for, that's how they got money tips through that 149 00:08:46,600 --> 00:08:48,120 Speaker 5: single restaurant m H. 150 00:08:48,440 --> 00:08:53,200 Speaker 4: Like a pizza delivery workers as well. And this is 151 00:08:53,320 --> 00:08:57,760 Speaker 4: also the age of the frozen food delivery truck, where 152 00:08:57,800 --> 00:09:00,760 Speaker 4: there would be came the different names of them. These 153 00:09:00,800 --> 00:09:05,400 Speaker 4: guys would drive through neighborhoods similar to ice cream vans, 154 00:09:05,440 --> 00:09:09,199 Speaker 4: and they would deliver like a month's worth of frozen, 155 00:09:10,040 --> 00:09:13,080 Speaker 4: you know, microwave meals. But you might be interested to find, 156 00:09:13,120 --> 00:09:17,040 Speaker 4: Matt that we have a returning guest in tonight's story. 157 00:09:17,320 --> 00:09:22,960 Speaker 4: The notorious consulting firm McKenzie. McKenzie agrees with you, Matt. 158 00:09:23,040 --> 00:09:26,559 Speaker 4: They say that just low less than two decades ago, 159 00:09:26,960 --> 00:09:29,920 Speaker 4: if you want a delivery with notable exceptions like your 160 00:09:29,960 --> 00:09:33,840 Speaker 4: example Steakeout Noll, most people in the US, if they 161 00:09:33,840 --> 00:09:37,839 Speaker 4: were able to get delivery, they would get something from 162 00:09:38,000 --> 00:09:41,400 Speaker 4: a Chinese restaurant or they would get pizza delivered. It 163 00:09:41,440 --> 00:09:45,640 Speaker 4: became normalized, and now that is no longer the case. 164 00:09:45,760 --> 00:09:49,880 Speaker 4: The food delivery industry has as of just like three 165 00:09:49,960 --> 00:09:52,160 Speaker 4: years ago, it was worth more than one hundred and 166 00:09:52,240 --> 00:09:56,000 Speaker 4: fifty billion dollars and that price is the result of 167 00:09:56,040 --> 00:10:01,320 Speaker 4: a triple digit growth since twenty seventeen. And then it 168 00:10:01,360 --> 00:10:05,160 Speaker 4: was already doing gangbusters. Before the COVID nineteen pandemic hit, 169 00:10:05,480 --> 00:10:07,840 Speaker 4: it was growing about eight percent a year, and then 170 00:10:08,120 --> 00:10:12,720 Speaker 4: everything changed because you couldn't go places right, or you 171 00:10:12,760 --> 00:10:16,240 Speaker 4: didn't want to go places you risk exposing yourself and 172 00:10:16,280 --> 00:10:20,120 Speaker 4: your loved ones to a very dangerous pathogen. So now 173 00:10:20,160 --> 00:10:23,480 Speaker 4: we're in the current situation where in the US alone, 174 00:10:24,080 --> 00:10:29,000 Speaker 4: sixty percent of people order delivery or get some takeaway 175 00:10:29,240 --> 00:10:32,000 Speaker 4: at least once a week. And I don't know about you, guys, 176 00:10:32,280 --> 00:10:35,560 Speaker 4: but in the interest of transparency, I'm probably among that number. 177 00:10:35,679 --> 00:10:38,480 Speaker 4: I cook a lot, but not every single day of 178 00:10:38,480 --> 00:10:38,839 Speaker 4: the week. 179 00:10:39,200 --> 00:10:41,320 Speaker 3: I think I love to cook as well, but I 180 00:10:41,360 --> 00:10:48,280 Speaker 3: admittedly do delivery minimum two times a week, like complete transparency, 181 00:10:48,400 --> 00:10:49,320 Speaker 3: no question about it. 182 00:10:49,720 --> 00:10:53,080 Speaker 2: Sometimes more well, well, I'll just be the minor outlayer. 183 00:10:53,120 --> 00:10:56,640 Speaker 5: I've pretty much stopped unless I don't have time to 184 00:10:56,679 --> 00:10:58,920 Speaker 5: make food for my son after like for instance, after 185 00:10:58,920 --> 00:11:01,440 Speaker 5: we're recording or something and there's not enough time between 186 00:11:01,520 --> 00:11:05,160 Speaker 5: bedtime and me, you know, stopping recording with you guys, 187 00:11:05,600 --> 00:11:08,920 Speaker 5: then I will maybe do a DoorDash or something, but. 188 00:11:08,960 --> 00:11:10,320 Speaker 3: I arrive like right when you're done. 189 00:11:10,360 --> 00:11:12,640 Speaker 2: It's it's as really helpful for that too, exactly. 190 00:11:12,640 --> 00:11:14,480 Speaker 5: I don't know if you guys ever seen me pull 191 00:11:14,559 --> 00:11:17,680 Speaker 5: my phone up like as right, it's to an episode, 192 00:11:17,679 --> 00:11:19,520 Speaker 5: but it's because it's I kind of have to do 193 00:11:19,559 --> 00:11:19,800 Speaker 5: it or. 194 00:11:19,800 --> 00:11:24,719 Speaker 3: Else having for those lifestyle you know, the necessities. It's 195 00:11:24,760 --> 00:11:28,080 Speaker 3: also a great crutch for lazy people. It's probably more 196 00:11:28,120 --> 00:11:28,600 Speaker 3: my deal. 197 00:11:28,960 --> 00:11:33,040 Speaker 5: But yeah, but just to the point, Ben, I think 198 00:11:33,080 --> 00:11:37,920 Speaker 5: it is so it can't be understated how much the 199 00:11:38,120 --> 00:11:43,320 Speaker 5: fear of catching some potentially scary thing was and how 200 00:11:43,440 --> 00:11:47,480 Speaker 5: much that pushed all of us, like globally humanity to 201 00:11:47,600 --> 00:11:48,600 Speaker 5: move in this direction. 202 00:11:50,240 --> 00:11:56,080 Speaker 4: Yeah, and right now, the online delivery business is projected 203 00:11:56,120 --> 00:12:01,000 Speaker 4: to reach one trillion dollars by twenty thirty. That's assuming 204 00:12:01,120 --> 00:12:06,880 Speaker 4: another pandemic spike doesn't occur. If another global crisis like 205 00:12:06,920 --> 00:12:10,959 Speaker 4: the pandemic spikes again, then that number is going to 206 00:12:11,040 --> 00:12:14,720 Speaker 4: be much much higher. I think the way I put 207 00:12:14,760 --> 00:12:17,760 Speaker 4: it was a pandemic spike, puts some real stink on 208 00:12:17,800 --> 00:12:20,120 Speaker 4: those numbers. But that's perhaps a big Yeah. 209 00:12:20,200 --> 00:12:22,319 Speaker 3: It reminds me too of the way, like it's become 210 00:12:22,320 --> 00:12:25,040 Speaker 3: really difficult to get people to fully commit to going 211 00:12:25,080 --> 00:12:28,920 Speaker 3: back to the office because that whole trend just was 212 00:12:29,080 --> 00:12:31,600 Speaker 3: so you know, hammered into us the whole work from 213 00:12:31,640 --> 00:12:34,240 Speaker 3: home thing. People are kind of wont to give it up. 214 00:12:34,760 --> 00:12:38,000 Speaker 3: So it becomes this whole negotiation with employers where it's like, well, 215 00:12:38,040 --> 00:12:39,319 Speaker 3: if you come into the office a couple of days 216 00:12:39,360 --> 00:12:42,040 Speaker 3: a week, we'll give you free snacks or something, because 217 00:12:42,120 --> 00:12:44,080 Speaker 3: you know, it's hard to turn back the clock when 218 00:12:44,080 --> 00:12:45,679 Speaker 3: people make these big life changes. 219 00:12:46,760 --> 00:12:51,199 Speaker 4: Agreed and no. Obviously, for anybody who tuned into our 220 00:12:51,240 --> 00:12:55,040 Speaker 4: previous episode, you know that McKenzie is a source with 221 00:12:55,760 --> 00:12:59,560 Speaker 4: let's say an angle. They have a goal. The research 222 00:12:59,640 --> 00:13:02,600 Speaker 4: is solid though. They point to the pandemic's effect on 223 00:13:02,679 --> 00:13:05,120 Speaker 4: food service and they say, you know, check it out. 224 00:13:05,400 --> 00:13:09,120 Speaker 4: Restaurants that once upon a time would never serve takeout 225 00:13:09,400 --> 00:13:13,240 Speaker 4: they found themselves relying on it to keep their business afloat, 226 00:13:13,280 --> 00:13:16,160 Speaker 4: and companies like door Dash, grub Hub, Uber Eats, and 227 00:13:16,559 --> 00:13:20,800 Speaker 4: so on, etc. At all they flourished during this time. 228 00:13:21,120 --> 00:13:24,800 Speaker 4: Though to be absolutely fair, we cannot necessarily say the 229 00:13:24,840 --> 00:13:27,400 Speaker 4: same about the drivers working for those companies. 230 00:13:28,200 --> 00:13:31,280 Speaker 3: Yeah, and this is you know, a pretty deep topic, 231 00:13:31,320 --> 00:13:33,080 Speaker 3: you know, because obviously you see there's so much wrapped 232 00:13:33,080 --> 00:13:37,000 Speaker 3: into it from very recent history. So this might be 233 00:13:37,000 --> 00:13:38,800 Speaker 3: the first and sort of a mini series of episodes 234 00:13:38,840 --> 00:13:42,559 Speaker 3: but for now, let's leave the history stuff there largely, 235 00:13:43,200 --> 00:13:45,960 Speaker 3: and let's move on to this. If you live in 236 00:13:45,960 --> 00:13:49,640 Speaker 3: a developed country and have a disposable income, let's call it. 237 00:13:49,920 --> 00:13:52,640 Speaker 3: Although sometimes it's just you know this, you have to eat. 238 00:13:52,720 --> 00:13:55,280 Speaker 3: To your point about Checkers, Ben, it's just a matter 239 00:13:55,360 --> 00:13:57,240 Speaker 3: of like what options do you have, how much are 240 00:13:57,240 --> 00:13:59,920 Speaker 3: you going to spend? Can you afford to have this 241 00:14:00,040 --> 00:14:02,120 Speaker 3: delivered right to your door? So if you do have 242 00:14:02,160 --> 00:14:05,319 Speaker 3: the means to pay that extra fee, all sorts of 243 00:14:05,400 --> 00:14:09,520 Speaker 3: restaurants are at your disposal to wait upon you hand 244 00:14:09,559 --> 00:14:12,920 Speaker 3: and foot, everything from you know, fast food restaurants like 245 00:14:13,040 --> 00:14:17,600 Speaker 3: Checkers to literal fine dieting. A lot of these really 246 00:14:17,679 --> 00:14:22,000 Speaker 3: nice places are supplementing their income by you know, having 247 00:14:22,040 --> 00:14:25,000 Speaker 3: a delivery component. Some places totally we're like, no, we 248 00:14:25,000 --> 00:14:27,680 Speaker 3: don't do that, that's not we don't have the personnel, 249 00:14:27,800 --> 00:14:29,000 Speaker 3: and that we should get into that a little bit 250 00:14:29,040 --> 00:14:30,440 Speaker 3: too late, and I'm sure you will. It's about how 251 00:14:30,520 --> 00:14:33,000 Speaker 3: much personnel this takes and how much of a tax 252 00:14:33,040 --> 00:14:35,680 Speaker 3: that can put on the people making the food. That's 253 00:14:35,720 --> 00:14:38,600 Speaker 3: obviously a big part of this episode. But you can 254 00:14:38,600 --> 00:14:41,160 Speaker 3: call a restaurant directly, sure, and honestly, a lot of 255 00:14:41,200 --> 00:14:43,800 Speaker 3: places would ask that you do do that because if 256 00:14:43,840 --> 00:14:46,840 Speaker 3: you use a go between like an Uber eats or whatever, 257 00:14:47,080 --> 00:14:49,280 Speaker 3: there are fees involved in the restaurants having to pay 258 00:14:49,280 --> 00:14:52,880 Speaker 3: out some of their you know, their profits to these 259 00:14:53,000 --> 00:14:56,840 Speaker 3: these third party services. So people typically don't really do 260 00:14:56,920 --> 00:14:59,480 Speaker 3: that they use these apps. But often if you search 261 00:14:59,480 --> 00:15:01,760 Speaker 3: for a type of food, whatever you might want, it's 262 00:15:01,800 --> 00:15:04,320 Speaker 3: there and then you just wait and frankly, depending on 263 00:15:04,320 --> 00:15:06,080 Speaker 3: what neighborhood you live in, what part of the world 264 00:15:06,080 --> 00:15:09,080 Speaker 3: you live in, it can come pretty absurdly quick. 265 00:15:09,400 --> 00:15:14,120 Speaker 4: But with all that being true, tonight's question it dives 266 00:15:14,160 --> 00:15:17,400 Speaker 4: into something that might surprise a lot of us listening 267 00:15:17,400 --> 00:15:21,320 Speaker 4: to law at home. Where do all these restaurants come from? 268 00:15:21,400 --> 00:15:24,280 Speaker 4: When you search for a genre of cuisine, Like you say, 269 00:15:24,280 --> 00:15:26,840 Speaker 4: I want some faw and there's a pa restaurant you've 270 00:15:26,840 --> 00:15:28,640 Speaker 4: never heard of, but they can get it to you 271 00:15:28,680 --> 00:15:31,640 Speaker 4: in thirty five minutes. Who are these people? What the 272 00:15:31,680 --> 00:15:35,720 Speaker 4: heck is a ghost kitchen? I suggest we pause for 273 00:15:35,800 --> 00:15:38,600 Speaker 4: a word from our sponsors, maybe a quick snack break, 274 00:15:38,920 --> 00:15:42,360 Speaker 4: and then continue to explore because God, it's such a 275 00:15:42,360 --> 00:15:53,080 Speaker 4: cool name. Ghost kitchen. Yeah, here's where it gets crazy. 276 00:15:53,440 --> 00:15:56,200 Speaker 4: We've talked about this one a little bit off air, 277 00:15:56,840 --> 00:15:59,920 Speaker 4: and maybe I think we mentioned it in a stream 278 00:16:00,200 --> 00:16:03,000 Speaker 4: news or listener mail segment. But a great way to 279 00:16:03,040 --> 00:16:07,640 Speaker 4: get into this phenomenon is a Reddit thread from twenty 280 00:16:07,760 --> 00:16:12,200 Speaker 4: twenty in Philadelphia. Shout out to Reddit user Kendall Neff, 281 00:16:12,600 --> 00:16:16,960 Speaker 4: who ordered what she thought was pizza from a local 282 00:16:17,400 --> 00:16:21,600 Speaker 4: Philly restaurant called Pasqually's or Pascali's. 283 00:16:21,840 --> 00:16:23,320 Speaker 5: Yeah, this is the one you brought I think, Ben, 284 00:16:23,360 --> 00:16:25,320 Speaker 5: you brought this up, or when you guys brought this up, 285 00:16:25,320 --> 00:16:28,040 Speaker 5: and I was like, what is Pasqually's And you guys 286 00:16:28,040 --> 00:16:30,040 Speaker 5: are like, oh, let me tell you. 287 00:16:30,920 --> 00:16:33,320 Speaker 2: But isn't it the idea where you're just you're in 288 00:16:33,320 --> 00:16:33,640 Speaker 2: one of. 289 00:16:33,560 --> 00:16:36,680 Speaker 5: These apps and you you find a place that looks 290 00:16:36,720 --> 00:16:39,080 Speaker 5: to be pretty nearby, you order what you think is 291 00:16:39,120 --> 00:16:39,960 Speaker 5: a local pizza. 292 00:16:40,160 --> 00:16:43,240 Speaker 3: Well, and pasqually certainly has the ring of truth to 293 00:16:43,280 --> 00:16:47,000 Speaker 3: it in terms of like, you know, local Philly type fair. 294 00:16:47,080 --> 00:16:49,560 Speaker 3: I mean, I think one of the most popular Philly 295 00:16:49,920 --> 00:16:53,200 Speaker 3: places is called Peaquads, and then there's also like a 296 00:16:53,320 --> 00:16:56,080 Speaker 3: cheese steak type place with names like that. It has 297 00:16:56,160 --> 00:16:58,480 Speaker 3: that sort of you know, oh this seems legit, right. 298 00:16:58,680 --> 00:17:01,760 Speaker 4: Yeah, it's Philly is face for having restaurants where it's 299 00:17:01,960 --> 00:17:06,320 Speaker 4: some guy's name, right, So this pizza and wing joint 300 00:17:06,440 --> 00:17:10,480 Speaker 4: passes that sniff test and our friend from Reddit. She 301 00:17:10,600 --> 00:17:14,400 Speaker 4: gets her food delivered and she texts the driver afterwards 302 00:17:14,560 --> 00:17:19,080 Speaker 4: after the delivery succeeds, and she says, quote, also, just curious. 303 00:17:19,760 --> 00:17:23,400 Speaker 4: Was this food from Chuck E Cheese? The driver replies 304 00:17:23,680 --> 00:17:27,359 Speaker 4: and says, there was. This was the Chucky Cheese store, 305 00:17:27,400 --> 00:17:30,439 Speaker 4: but the windows had the Wing restaurant on them. I 306 00:17:30,600 --> 00:17:32,520 Speaker 4: was curious too, go lmao. 307 00:17:33,040 --> 00:17:35,399 Speaker 3: Well, first of all, what tipped her off to ask 308 00:17:35,480 --> 00:17:38,879 Speaker 3: the driver that question? I'm curious there, she was already 309 00:17:38,880 --> 00:17:40,479 Speaker 3: suspicious before it even arrived. 310 00:17:40,960 --> 00:17:42,680 Speaker 5: Let me just say, I think we all know a 311 00:17:42,760 --> 00:17:45,080 Speaker 5: Chuck E Cheese pizza when we've tasted a Chuck E 312 00:17:45,160 --> 00:17:46,280 Speaker 5: Cheese pizza one time? 313 00:17:46,520 --> 00:17:48,280 Speaker 2: Yeah, tasted it again, school. 314 00:17:48,040 --> 00:17:52,840 Speaker 4: Lunch pizza jobs. Yeah exactly. I'm with you there, Matt, 315 00:17:52,920 --> 00:17:56,840 Speaker 4: Because it turns out our pal Charles Entertainment has been 316 00:17:56,920 --> 00:18:00,240 Speaker 4: using some burner identities. Pasqually is the name of the 317 00:18:00,359 --> 00:18:05,320 Speaker 4: chef in the Chucky Cheese Extended Universe and the human 318 00:18:06,280 --> 00:18:11,240 Speaker 4: he's a party animal. If you go pizza party animal, 319 00:18:11,359 --> 00:18:14,600 Speaker 4: just so, and if you go to delivery websites across 320 00:18:14,720 --> 00:18:18,320 Speaker 4: the US. You will see Pasqually's all over the place 321 00:18:18,600 --> 00:18:21,680 Speaker 4: because there are a lot of Chucky Cheeses still. Check 322 00:18:21,680 --> 00:18:27,159 Speaker 4: out our ridiculous history series on the history of Charles entertainment. 323 00:18:27,520 --> 00:18:30,560 Speaker 4: And they so people ask them about this. They asked 324 00:18:30,640 --> 00:18:33,000 Speaker 4: Chuck E Cheese about this this. 325 00:18:32,960 --> 00:18:34,879 Speaker 3: Second no comment, get out of here with that. 326 00:18:36,080 --> 00:18:38,960 Speaker 4: Yeah, this kind of name switch ru is not, for 327 00:18:39,000 --> 00:18:42,480 Speaker 4: the record illegal, and they said, They said the following 328 00:18:42,520 --> 00:18:45,119 Speaker 4: they were talking to Business Insider and one of their 329 00:18:45,160 --> 00:18:48,640 Speaker 4: reps said, best Wally's Pizza and Wings is a delivery only, 330 00:18:48,760 --> 00:18:53,399 Speaker 4: premium pizza brand operating from Chuck E Cheese kitchens. So 331 00:18:53,600 --> 00:18:55,840 Speaker 4: dba doing business as well. 332 00:18:55,880 --> 00:18:59,560 Speaker 3: We also know Chuck E Cheese has had some financial 333 00:18:59,600 --> 00:19:02,960 Speaker 3: woes for a long time and it was just exacerbated 334 00:19:03,000 --> 00:19:06,320 Speaker 3: by the pandemic. So this makes a lot of sense 335 00:19:06,320 --> 00:19:08,479 Speaker 3: where they're like, holy crap, We've got this the golden 336 00:19:08,520 --> 00:19:12,879 Speaker 3: opportunity to like kind of trick people, but do it 337 00:19:12,880 --> 00:19:16,280 Speaker 3: in a way that's like not overtly bad until they 338 00:19:16,320 --> 00:19:19,680 Speaker 3: get caught. I don't blame them exactly, but it's shady. Still, 339 00:19:19,680 --> 00:19:23,640 Speaker 3: it's seen, don't you guys think kind of But yeah, 340 00:19:24,080 --> 00:19:24,680 Speaker 3: defense too. 341 00:19:24,960 --> 00:19:29,240 Speaker 5: They've got a commercial kitchen in every one of their locations. 342 00:19:29,560 --> 00:19:33,119 Speaker 5: They're probably not cooking that much pizza for the kids 343 00:19:33,119 --> 00:19:36,320 Speaker 5: that are running around doing all the gaming and stuff. 344 00:19:36,400 --> 00:19:39,119 Speaker 4: Right on your Jesus, especially during a pandemic. 345 00:19:39,640 --> 00:19:44,399 Speaker 5: This feels like a move because I don't I can't 346 00:19:44,480 --> 00:19:47,959 Speaker 5: imagine that you could capture a lot of the market 347 00:19:48,000 --> 00:19:50,199 Speaker 5: share if you just said, hey, we're chuck e Cheese. 348 00:19:50,240 --> 00:19:53,600 Speaker 4: We delivered exactly. I mean you could. You could say 349 00:19:53,600 --> 00:19:56,760 Speaker 4: it's a willful deception, and there's some validity to that, 350 00:19:57,080 --> 00:19:59,399 Speaker 4: But on the other hand, it is a smart and 351 00:19:59,520 --> 00:20:03,440 Speaker 4: totally legal business move. Let's face it, chuck does not 352 00:20:03,520 --> 00:20:07,840 Speaker 4: have the most stellar rep amid pizza snobs and right, 353 00:20:08,000 --> 00:20:13,240 Speaker 4: and you know, it's whether whether or not you agree 354 00:20:13,240 --> 00:20:15,960 Speaker 4: with the idea of folks. We might be surprised to 355 00:20:16,040 --> 00:20:19,439 Speaker 4: learn chuck Ee is not the only rat in the 356 00:20:19,480 --> 00:20:25,760 Speaker 4: game here. Applebee's also delivers food under a sub brand 357 00:20:26,080 --> 00:20:31,600 Speaker 4: called Neighborhood Wings. Just Salad has another brand called Health Tribes. 358 00:20:32,040 --> 00:20:35,320 Speaker 4: These are targeted, or at least Health Tribes is targeted 359 00:20:35,359 --> 00:20:40,120 Speaker 4: at people with dietary restrictions. Doghouse has eight other virtual brands. 360 00:20:40,160 --> 00:20:45,200 Speaker 4: Companies love this stuff because the look, all the food 361 00:20:45,440 --> 00:20:48,639 Speaker 4: goes through the same health standards as any other restaurant. 362 00:20:49,280 --> 00:20:52,080 Speaker 4: They are to your point, Matt, they're just aware of 363 00:20:52,200 --> 00:20:56,879 Speaker 4: pre existing brand associations and the baggage that comes with that. 364 00:20:57,320 --> 00:21:00,800 Speaker 4: So if you're already ordering something expensive like Uber Eats 365 00:21:00,840 --> 00:21:03,000 Speaker 4: is always going to be kind of expensive, then you 366 00:21:03,080 --> 00:21:05,880 Speaker 4: might not want to say, I'll pay for chuck e cheese. 367 00:21:05,960 --> 00:21:08,560 Speaker 4: You might want to say, if I'm splurging, let me 368 00:21:08,600 --> 00:21:11,119 Speaker 4: get something quality, let me go past scalies. 369 00:21:11,400 --> 00:21:14,520 Speaker 5: Well, let's talk about that just with Applebee's because the 370 00:21:14,560 --> 00:21:19,639 Speaker 5: Neighborhood Wings thing is a newer thing, and it before 371 00:21:19,680 --> 00:21:22,200 Speaker 5: they tried to call it Cosmic Wings and really put 372 00:21:22,240 --> 00:21:24,200 Speaker 5: it off as though it was a whole separate thing, 373 00:21:24,600 --> 00:21:26,639 Speaker 5: and then they had to shudder that whole side of 374 00:21:26,640 --> 00:21:29,440 Speaker 5: the business and move it over to basically this thing, 375 00:21:29,560 --> 00:21:32,119 Speaker 5: the Neighborhood Wings or like if you go to the 376 00:21:32,160 --> 00:21:35,280 Speaker 5: website Cosmicwings dot com, I think that's what it is. Yeah, 377 00:21:35,960 --> 00:21:38,600 Speaker 5: for during the pandemic, that was a whole separate business 378 00:21:38,640 --> 00:21:42,240 Speaker 5: that Applebee's was running kind of without the Applebee's, but 379 00:21:42,280 --> 00:21:43,680 Speaker 5: it was all from Applebee's. 380 00:21:44,320 --> 00:21:47,520 Speaker 3: But was it even like like spins on Applebee's dishes, 381 00:21:47,560 --> 00:21:50,399 Speaker 3: do they because even so many Applebee's stuff, ask Paul 382 00:21:50,680 --> 00:21:53,480 Speaker 3: Mission Control is one of his favorite restaurants. They're kind 383 00:21:53,480 --> 00:21:56,280 Speaker 3: of signatory dishes, you know, like they like, you know, 384 00:21:56,720 --> 00:21:58,560 Speaker 3: what is it now, I'm thinking of Chili's but like, 385 00:21:58,600 --> 00:22:01,600 Speaker 3: for let's take chilies for example, like Southwestern egg rolls. 386 00:22:01,760 --> 00:22:04,280 Speaker 3: You'd see that on a menu for another place and 387 00:22:04,320 --> 00:22:06,359 Speaker 3: be like, where have I heard of this before? Or 388 00:22:06,400 --> 00:22:08,840 Speaker 3: were they like kind of masquerading the names of the 389 00:22:08,880 --> 00:22:11,399 Speaker 3: dishes too, or maybe even just using the ingredients in 390 00:22:11,440 --> 00:22:12,480 Speaker 3: different ways. 391 00:22:12,640 --> 00:22:14,240 Speaker 4: A little bit of all, a little bit of all 392 00:22:14,280 --> 00:22:18,440 Speaker 4: those approaches, depending on the venue or the outfit. And 393 00:22:19,600 --> 00:22:22,040 Speaker 4: you know, look, this is to be clear. This was 394 00:22:22,119 --> 00:22:25,320 Speaker 4: not as some kind of crooked conspiracy to move like 395 00:22:25,480 --> 00:22:29,119 Speaker 4: contaminated pizza or literal bad apples. 396 00:22:29,280 --> 00:22:30,720 Speaker 2: This was we have no proof of that. 397 00:22:31,040 --> 00:22:33,240 Speaker 3: We have no proof yet these pies. 398 00:22:33,440 --> 00:22:35,440 Speaker 4: And of course if that is the case, they'll never 399 00:22:35,480 --> 00:22:38,040 Speaker 4: get in trouble because the franchise model is a hell 400 00:22:38,040 --> 00:22:41,960 Speaker 4: of an argument in court. But these so we're showing 401 00:22:42,000 --> 00:22:45,040 Speaker 4: you that this is a very common practice. As a 402 00:22:45,040 --> 00:22:47,919 Speaker 4: matter of fact, there is a non zero chance that 403 00:22:48,000 --> 00:22:50,760 Speaker 4: some of us listening this evening might have a new 404 00:22:50,800 --> 00:22:54,560 Speaker 4: favorite restaurant from the pandemic, and guess what it might 405 00:22:54,600 --> 00:22:57,000 Speaker 4: be the I hop up the street just gonna let 406 00:22:57,080 --> 00:23:00,360 Speaker 4: you know, let's step out of Plato's grub hubcalf here 407 00:23:00,480 --> 00:23:01,680 Speaker 4: and be honest with each other. 408 00:23:02,080 --> 00:23:04,760 Speaker 3: Well, it's so easy to get caught up in like 409 00:23:05,080 --> 00:23:07,840 Speaker 3: brand stuff, you know where it's like this place is 410 00:23:07,960 --> 00:23:11,520 Speaker 3: known for having the best eggs in town, and that 411 00:23:11,680 --> 00:23:14,800 Speaker 3: hype can kind of infiltrate your mind and your perceptions. 412 00:23:14,840 --> 00:23:18,560 Speaker 3: And they might just be lightly seasoned scrambled eggs, but 413 00:23:18,640 --> 00:23:21,480 Speaker 3: because you got it from X place that's got a reputation, 414 00:23:22,040 --> 00:23:25,879 Speaker 3: it tastes better. So, you know, Pasqually's, you're thinking that 415 00:23:25,920 --> 00:23:28,679 Speaker 3: it's like, oh, I've discovered this new neighborhood joint. You 416 00:23:28,760 --> 00:23:31,480 Speaker 3: in your mind might have these positive associations with something 417 00:23:31,520 --> 00:23:34,240 Speaker 3: that you've definitely eaten before. At a kid's birthday party. 418 00:23:34,480 --> 00:23:39,199 Speaker 5: We learned that you guys, remember we talked with Oh gosh, 419 00:23:39,240 --> 00:23:42,160 Speaker 5: our friends at Savor talked with this one time about 420 00:23:42,200 --> 00:23:46,080 Speaker 5: the perceptions of wine, right, and like just great analog 421 00:23:46,200 --> 00:23:49,080 Speaker 5: for sure, just the price, the way the label looks, 422 00:23:49,160 --> 00:23:51,560 Speaker 5: the environment in which you're enjoying it. Like so much 423 00:23:51,560 --> 00:23:55,440 Speaker 5: of the psychology behind the way your brain interprets that flavor. 424 00:23:56,000 --> 00:23:58,639 Speaker 5: I think it's it's so strong here when it comes 425 00:23:58,680 --> 00:24:01,800 Speaker 5: to the branding that you see when you're scrolling through 426 00:24:01,800 --> 00:24:03,080 Speaker 5: potential food options. 427 00:24:03,440 --> 00:24:08,879 Speaker 4: Yeah. Absolutely, because taste, enjoyment of something you taste is 428 00:24:10,119 --> 00:24:15,600 Speaker 4: weirdly similar to experiences on hallucinogens. Seeing and setting and 429 00:24:15,680 --> 00:24:20,199 Speaker 4: context play a huge role, even onto the color of 430 00:24:20,280 --> 00:24:23,280 Speaker 4: the plate that your food is on, like a blue 431 00:24:23,400 --> 00:24:28,680 Speaker 4: versus red plate, And this is weird. Also, the science 432 00:24:28,880 --> 00:24:34,120 Speaker 4: behind samolier practices not as solid as we would all 433 00:24:34,200 --> 00:24:36,920 Speaker 4: like to think. But these in these cases, these are 434 00:24:37,000 --> 00:24:44,000 Speaker 4: all established, often gigantic national brands, and they're wearing you know, 435 00:24:44,160 --> 00:24:47,440 Speaker 4: they're wearing a fake mustache and some glasses to get 436 00:24:47,480 --> 00:24:50,600 Speaker 4: into your house, but you know, to serve you good food. 437 00:24:50,920 --> 00:24:53,840 Speaker 4: They just don't want you to know that's actually Charles 438 00:24:54,240 --> 00:24:57,480 Speaker 4: underneath the glasses of the trench goat. But there's something 439 00:24:57,520 --> 00:25:01,200 Speaker 4: else that happened and it's going to continue happening. Probably 440 00:25:02,320 --> 00:25:05,919 Speaker 4: what if the restaurant you were ordering from isn't a 441 00:25:05,920 --> 00:25:08,840 Speaker 4: physical restaurant at all. This is the rise of the 442 00:25:08,880 --> 00:25:11,439 Speaker 4: ghost kitchen. And like you said it before we went 443 00:25:11,480 --> 00:25:14,920 Speaker 4: to the ad break, ghost kitchen is such a cool name. 444 00:25:15,000 --> 00:25:17,440 Speaker 4: It should be the name of a band or an album, 445 00:25:17,680 --> 00:25:19,919 Speaker 4: you know what I mean. I would listen to a mixtape. 446 00:25:20,000 --> 00:25:22,840 Speaker 4: I would listen to DJ Collead's Ghost Kitchen. 447 00:25:23,160 --> 00:25:26,080 Speaker 3: It reminds me a lot of ghost guns, which is 448 00:25:26,680 --> 00:25:30,200 Speaker 3: a similarly not untraceable. But I guess the idea here 449 00:25:30,359 --> 00:25:33,040 Speaker 3: is that you don't know where it came from, and 450 00:25:33,040 --> 00:25:35,159 Speaker 3: that's what a ghost gun is. It's like a gun 451 00:25:35,400 --> 00:25:39,200 Speaker 3: where the providence of it is kind of difficult to determine. 452 00:25:39,040 --> 00:25:41,840 Speaker 5: The other name for these, which I think is great too. 453 00:25:41,840 --> 00:25:44,399 Speaker 5: I'm sure you guys saw this as a dark kitchen. 454 00:25:45,040 --> 00:25:47,919 Speaker 4: Or delivery only kitchen, but dark kitchen and ghost kitchen 455 00:25:47,920 --> 00:25:48,640 Speaker 4: are the two best. 456 00:25:49,240 --> 00:25:51,359 Speaker 3: And one part of this that makes a lot of 457 00:25:51,400 --> 00:25:54,720 Speaker 3: sense too, is to use get the most bang for 458 00:25:54,800 --> 00:25:57,080 Speaker 3: your buck. If you're a business owner and you like 459 00:25:57,200 --> 00:26:00,800 Speaker 3: have a kitchen, a commercial kitchen, maybe people aren't coming 460 00:26:00,800 --> 00:26:03,119 Speaker 3: in and sitting down as much anymore, so maybe you 461 00:26:03,520 --> 00:26:06,199 Speaker 3: have a lot of space and a lot of commercial 462 00:26:07,160 --> 00:26:11,439 Speaker 3: kitchen equipment and implements. It's a great way to maximize 463 00:26:11,440 --> 00:26:13,400 Speaker 3: the use of all of that and stay afloat. Because 464 00:26:13,400 --> 00:26:16,240 Speaker 3: we know the margins for restaurants are very narrow, and 465 00:26:16,280 --> 00:26:17,520 Speaker 3: that stuff's very expensive. 466 00:26:18,080 --> 00:26:22,000 Speaker 5: Oh man, Just the the regulations you have to follow 467 00:26:22,119 --> 00:26:26,040 Speaker 5: to have a functional commercial kitchen in any given state, 468 00:26:26,119 --> 00:26:28,639 Speaker 5: because they do very by state here in the United States, 469 00:26:28,680 --> 00:26:32,520 Speaker 5: at least. Like, it's not only is it money, it 470 00:26:32,600 --> 00:26:35,520 Speaker 5: is effort. It is special. Like you need to have 471 00:26:35,560 --> 00:26:37,640 Speaker 5: somebody who knows what they're doing. 472 00:26:38,560 --> 00:26:41,560 Speaker 3: Ramsey kitchen nightmares, you know, to see just how quickly 473 00:26:41,760 --> 00:26:44,399 Speaker 3: these things can fall apart and crumble into the ground. 474 00:26:45,040 --> 00:26:50,720 Speaker 4: Yeah, and look, it's also tremendously expensive to open a 475 00:26:50,920 --> 00:26:54,640 Speaker 4: traditional restaurant. It's crazy money, which is why a lot 476 00:26:54,680 --> 00:26:57,960 Speaker 4: of times, very talented chefs team up with someone who's 477 00:26:58,080 --> 00:27:02,080 Speaker 4: essentially the money person, right, and they make all kinds 478 00:27:02,119 --> 00:27:05,640 Speaker 4: of sacrifices on the way just to fit that bottom line. 479 00:27:05,720 --> 00:27:11,480 Speaker 4: That's also why menus change, depending again on broader sociological patterns. 480 00:27:11,720 --> 00:27:14,600 Speaker 4: There's a method to the madness here. Each of these, 481 00:27:15,160 --> 00:27:18,320 Speaker 4: we'll call them delivery kitchens. Now you know what, let's 482 00:27:18,320 --> 00:27:20,640 Speaker 4: call them ghost kitchens. Let's go with the cool name. 483 00:27:20,720 --> 00:27:24,119 Speaker 4: Each of these they're typically going to be located in 484 00:27:24,280 --> 00:27:28,600 Speaker 4: areas where a lot of people order food delivered. So 485 00:27:28,760 --> 00:27:33,080 Speaker 4: your favorite large or mid size city in the US 486 00:27:33,400 --> 00:27:37,200 Speaker 4: almost definitely has a series of ghost kitchens. Now it's 487 00:27:37,240 --> 00:27:40,879 Speaker 4: never just one, and the kitchens themselves, they'll have like 488 00:27:40,880 --> 00:27:43,280 Speaker 4: a big storefront. You can't roll up to one of 489 00:27:43,320 --> 00:27:46,520 Speaker 4: these places that often looks like a warehouse and say hey, 490 00:27:46,640 --> 00:27:48,520 Speaker 4: let me get you know, a number three, or let 491 00:27:48,560 --> 00:27:51,520 Speaker 4: me get a mean chicken palm. They'll say, go to 492 00:27:51,560 --> 00:27:57,359 Speaker 4: the app, sir, and and order it to a different address. 493 00:27:57,480 --> 00:28:01,120 Speaker 4: This is a virtual restaurant. It's a digital storefront, which 494 00:28:01,160 --> 00:28:04,240 Speaker 4: means they save so much money not just on real estate, 495 00:28:04,359 --> 00:28:06,960 Speaker 4: but on front of house, on overhead, on all those 496 00:28:07,040 --> 00:28:11,280 Speaker 4: other things that will just nickel and dime a traditional 497 00:28:11,680 --> 00:28:12,680 Speaker 4: food joint to death. 498 00:28:12,920 --> 00:28:15,240 Speaker 3: It's almost like a digital version of the kind of 499 00:28:15,320 --> 00:28:17,720 Speaker 3: pop up c see a lot of times where a 500 00:28:17,840 --> 00:28:22,239 Speaker 3: restaurant will will allow a budding chef to use their 501 00:28:22,359 --> 00:28:24,960 Speaker 3: kitchen or to use their space for you know, an 502 00:28:25,000 --> 00:28:29,439 Speaker 3: exclusive period of time or whatever tests exactly but like 503 00:28:29,480 --> 00:28:32,320 Speaker 3: you know, you it's an event. But like with this, 504 00:28:32,800 --> 00:28:34,399 Speaker 3: you can kind of get on, get your thing off 505 00:28:34,440 --> 00:28:36,840 Speaker 3: the ground really quickly and test the waters. And I 506 00:28:36,880 --> 00:28:38,760 Speaker 3: know a lot of places that probably start like this 507 00:28:39,280 --> 00:28:41,200 Speaker 3: and then ease their way into getting a brick and 508 00:28:41,240 --> 00:28:43,800 Speaker 3: mortar space after they realize that the demand is there, 509 00:28:44,040 --> 00:28:47,120 Speaker 3: which I think is really cool as opposed to spending 510 00:28:47,120 --> 00:28:49,800 Speaker 3: all the money and then realizing, oh no, we've made 511 00:28:49,800 --> 00:28:51,760 Speaker 3: a horrible decision. We can't sustain this. 512 00:28:52,160 --> 00:28:55,360 Speaker 4: Places like dot Obisco, places like I mean there are 513 00:28:55,480 --> 00:28:58,720 Speaker 4: there are tons. This is very popular in Atlanta, New York, 514 00:28:58,720 --> 00:29:01,960 Speaker 4: and Los Angeles in particular. I imagine many other cities as well. 515 00:29:02,480 --> 00:29:05,640 Speaker 5: Yeah, yeah, And often the route is this, right, one 516 00:29:05,640 --> 00:29:08,440 Speaker 5: of these shared kitchens, then maybe a food truck in 517 00:29:08,480 --> 00:29:10,160 Speaker 5: a lot of those markets, then. 518 00:29:10,200 --> 00:29:11,040 Speaker 2: A brick and mortar. 519 00:29:11,080 --> 00:29:13,840 Speaker 5: If that's success, you're basically going up a chain now 520 00:29:13,880 --> 00:29:16,840 Speaker 5: of viability in getting your food out to people. And 521 00:29:16,920 --> 00:29:21,880 Speaker 5: this ghost kitchen concept, again from the concept, feels like 522 00:29:22,000 --> 00:29:24,360 Speaker 5: a great idea that would work for everybody. 523 00:29:24,920 --> 00:29:29,280 Speaker 4: Still still a significant amount of financial risk, but a 524 00:29:29,320 --> 00:29:32,960 Speaker 4: far smaller amount of risk that would be associated with 525 00:29:33,720 --> 00:29:37,479 Speaker 4: someone saying it's always been my dream to have a 526 00:29:37,520 --> 00:29:40,680 Speaker 4: seafood counter and we're gonna make fish sandwiches and we're 527 00:29:40,720 --> 00:29:43,360 Speaker 4: just gonna hope people like them for the ten years. 528 00:29:43,520 --> 00:29:47,840 Speaker 4: It takes us to break even, right, That's true, It's true. 529 00:29:47,920 --> 00:29:51,280 Speaker 4: I mean there there's another part here, which is of 530 00:29:51,360 --> 00:29:55,200 Speaker 4: course this makes sense. You're in a sense or sense 531 00:29:55,320 --> 00:29:59,680 Speaker 4: no pun left behind. You're in a prime area. Fraction 532 00:29:59,760 --> 00:30:02,240 Speaker 4: of the costs. You don't have to worry not just 533 00:30:02,320 --> 00:30:05,960 Speaker 4: about the expenses involved with having people sit down in 534 00:30:06,040 --> 00:30:09,840 Speaker 4: a restaurant, but you also will be able to contract 535 00:30:09,960 --> 00:30:14,000 Speaker 4: out with these third parties, these facilities that just own 536 00:30:14,040 --> 00:30:18,360 Speaker 4: that commercial kitchen space and they will do fulfillment and 537 00:30:18,480 --> 00:30:22,720 Speaker 4: logistics services, so you can get this dream that a 538 00:30:22,800 --> 00:30:26,400 Speaker 4: lot of people have quested for in hospitality and restaurant 539 00:30:26,720 --> 00:30:30,880 Speaker 4: restaurant industries. You can just focus on cooking, dude, you don't. 540 00:30:31,400 --> 00:30:34,280 Speaker 4: You don't have to worry about the gripes and the 541 00:30:35,000 --> 00:30:37,440 Speaker 4: rabble rousers. All you have to do is rent out 542 00:30:37,560 --> 00:30:41,640 Speaker 4: space at the appropriate facility. In the beginning, people were 543 00:30:41,680 --> 00:30:45,520 Speaker 4: just running out straight warehouses that had the right utility hookups. 544 00:30:45,760 --> 00:30:48,280 Speaker 4: But now you're going to find a place that is 545 00:30:48,400 --> 00:30:52,840 Speaker 4: like a furnished apartment. You can just move your concept 546 00:30:52,960 --> 00:30:56,400 Speaker 4: in and they'll have everything you need to function at 547 00:30:56,440 --> 00:30:59,840 Speaker 4: the scale of a physical restaurant. Your work goes into 548 00:31:00,240 --> 00:31:03,160 Speaker 4: launching the brand, and by the way, depending on the company, 549 00:31:03,240 --> 00:31:05,440 Speaker 4: for an added fee, they're happy to help you with 550 00:31:05,480 --> 00:31:05,880 Speaker 4: that too. 551 00:31:06,400 --> 00:31:09,320 Speaker 2: Oh yeah, are we talking about places like cloud Kitchen. 552 00:31:09,720 --> 00:31:13,080 Speaker 4: We are talking about places like cloud Kitchen, and. 553 00:31:13,000 --> 00:31:15,480 Speaker 3: This was new to me, or at the very least 554 00:31:15,480 --> 00:31:18,000 Speaker 3: this particular company. But even the idea of ghost kitchens 555 00:31:18,000 --> 00:31:21,480 Speaker 3: being more of a service, because I think initially it 556 00:31:21,520 --> 00:31:23,600 Speaker 3: was sort of just a concept where a lot of 557 00:31:23,920 --> 00:31:28,360 Speaker 3: pre existing places sort of got this, you know, bright idea. 558 00:31:28,800 --> 00:31:31,239 Speaker 3: Perhaps simultaneously, I want to I want to learn more 559 00:31:31,240 --> 00:31:33,400 Speaker 3: about the you know, the history of whose idea this 560 00:31:33,440 --> 00:31:35,880 Speaker 3: actually was. But the idea of a company that's like 561 00:31:35,920 --> 00:31:37,920 Speaker 3: this is what they specialize him that was sort of 562 00:31:37,960 --> 00:31:41,520 Speaker 3: like a interesting kind of development for me. I wasn't 563 00:31:41,520 --> 00:31:42,560 Speaker 3: really aware of this angle. 564 00:31:43,000 --> 00:31:44,960 Speaker 5: What's the name of the guy that started this one, 565 00:31:45,240 --> 00:31:47,440 Speaker 5: Travis kalan Nicky. 566 00:31:48,080 --> 00:31:48,440 Speaker 2: Yeah. 567 00:31:48,480 --> 00:31:51,600 Speaker 4: Also he was deep with Uber beforehand. He's a co 568 00:31:51,680 --> 00:31:52,480 Speaker 4: founder of Uber. 569 00:31:53,120 --> 00:31:55,880 Speaker 5: So the one of the guys, one of the brains 570 00:31:55,880 --> 00:31:58,520 Speaker 5: behind Uber is like, well, let's do uh, let's do 571 00:31:58,600 --> 00:32:01,800 Speaker 5: something similar here in serrupt the restaurant industry. 572 00:32:03,360 --> 00:32:06,960 Speaker 4: As long as we hold to our number one priority. 573 00:32:07,800 --> 00:32:10,800 Speaker 4: Not we're recognizing the rights of the drivers. 574 00:32:11,040 --> 00:32:14,560 Speaker 5: Yeah, you're paying taxes correctly, but we'll make the driver sorry, 575 00:32:14,600 --> 00:32:15,320 Speaker 5: I mean kitchen. 576 00:32:15,480 --> 00:32:20,080 Speaker 4: I mean, well, so they're going to pay taxes. What 577 00:32:20,120 --> 00:32:24,280 Speaker 4: are they poor people? Anyway? So Cloud Kitchens you can 578 00:32:24,320 --> 00:32:26,480 Speaker 4: go to their website right now, let's talk a little 579 00:32:26,480 --> 00:32:31,040 Speaker 4: bit about them. According to them, you can get your 580 00:32:31,200 --> 00:32:35,520 Speaker 4: kitchen up and running in as little as one month ish, 581 00:32:35,560 --> 00:32:38,840 Speaker 4: so as little as six weeks honestly, And they say, look, 582 00:32:38,880 --> 00:32:43,480 Speaker 4: we also provide facility management. If you've never been in 583 00:32:43,520 --> 00:32:46,640 Speaker 4: the restaurant industry, that might sound like a dry term, 584 00:32:47,000 --> 00:32:52,000 Speaker 4: but dudes do debts and doudoids listen. That means you 585 00:32:52,040 --> 00:32:54,880 Speaker 4: can work and you don't have to clean grease traps 586 00:32:54,920 --> 00:32:56,720 Speaker 4: at the end of the day, you don't have to 587 00:32:56,840 --> 00:33:00,280 Speaker 4: wipe down friars, You skip all that messy jazz, just 588 00:33:00,320 --> 00:33:01,680 Speaker 4: cook and then you go home. 589 00:33:02,160 --> 00:33:05,200 Speaker 2: You're not a chef if you're not cleaning that kitchen. 590 00:33:05,640 --> 00:33:07,880 Speaker 3: Oh and that's oh, that's part of the business model too, 591 00:33:07,920 --> 00:33:10,600 Speaker 3: is the regimentedness of that and keeping your staff in 592 00:33:10,680 --> 00:33:13,480 Speaker 3: line and keeping your your place spotless or whatever. But 593 00:33:13,520 --> 00:33:16,000 Speaker 3: this to me sounds a whole lot like a kind 594 00:33:16,000 --> 00:33:20,480 Speaker 3: of restaurant version of Airbnb, you know, or you get 595 00:33:20,520 --> 00:33:23,680 Speaker 3: all the privileges of having the space at your disposal, 596 00:33:23,720 --> 00:33:25,000 Speaker 3: but you don't have to do any of the work 597 00:33:26,000 --> 00:33:27,560 Speaker 3: for a price, of course. 598 00:33:28,120 --> 00:33:31,400 Speaker 4: I mean yeah, speaking to prices, look at the math 599 00:33:31,480 --> 00:33:35,480 Speaker 4: for cloud Kitchen. We're using cloud Kitchen as one example, 600 00:33:35,520 --> 00:33:39,719 Speaker 4: but there are multiple entities out there. Cloud Kitchen tells 601 00:33:39,800 --> 00:33:43,320 Speaker 4: you the budding chef or restaurant tour that for as 602 00:33:43,440 --> 00:33:48,840 Speaker 4: little as thirty thousand dollars US, you can start your 603 00:33:48,920 --> 00:33:51,960 Speaker 4: kitchen going in about six weeks and then if everything 604 00:33:52,040 --> 00:33:55,560 Speaker 4: goes right in six months, you will break even and 605 00:33:55,600 --> 00:33:59,280 Speaker 4: that creates a ten percent profit with one million dollars 606 00:33:59,320 --> 00:34:04,320 Speaker 4: in total sale. Of course, again these are ideal conditions. 607 00:34:04,440 --> 00:34:06,680 Speaker 4: This is a lot like just to be honest, and 608 00:34:06,680 --> 00:34:09,080 Speaker 4: this is not a ding on cloud Kitchen nor it's founder, 609 00:34:09,280 --> 00:34:12,480 Speaker 4: But this is a lot like saying, hey, if you 610 00:34:13,200 --> 00:34:16,000 Speaker 4: start running when you're little, you can get the gold 611 00:34:16,040 --> 00:34:19,799 Speaker 4: medal at the Olympics too. You can potentially, but not 612 00:34:19,920 --> 00:34:20,719 Speaker 4: everybody does. 613 00:34:21,360 --> 00:34:24,000 Speaker 5: In the end, all of your efforts and no matter 614 00:34:24,040 --> 00:34:27,200 Speaker 5: what your ghost kitchen is, have to work to hit 615 00:34:27,280 --> 00:34:30,560 Speaker 5: those metrics right. Yes, like your marketing has to be 616 00:34:30,640 --> 00:34:33,080 Speaker 5: spot on to where people using those apps it looks 617 00:34:33,080 --> 00:34:35,760 Speaker 5: at yours and goes, oh, that is the most appealing 618 00:34:35,840 --> 00:34:39,200 Speaker 5: insert food type here, and then you know enough people 619 00:34:39,280 --> 00:34:42,640 Speaker 5: have to order amongst all of the Again, if you're 620 00:34:42,640 --> 00:34:45,440 Speaker 5: in a place that is really big in these ghost kitchens, 621 00:34:45,960 --> 00:34:48,120 Speaker 5: that means there's probably a lot of brick and mortar 622 00:34:48,160 --> 00:34:51,640 Speaker 5: stores around too, and somehow you got to beat that competition. 623 00:34:52,400 --> 00:34:53,560 Speaker 4: Yeah. 624 00:34:53,600 --> 00:34:55,440 Speaker 3: I had one quick question though, Like you know, I 625 00:34:55,600 --> 00:34:59,200 Speaker 3: made the Airbnb kind of connection, and I'm not sure 626 00:34:59,200 --> 00:35:01,719 Speaker 3: if I'm missing here, but it's cloud kitchens that these 627 00:35:01,719 --> 00:35:04,839 Speaker 3: are all facilities they own and operate, or are they 628 00:35:04,920 --> 00:35:11,000 Speaker 3: connecting budding chefs with available space and potential other ghost 629 00:35:11,120 --> 00:35:14,920 Speaker 3: kitchens that are run by other individuals, largely. 630 00:35:14,560 --> 00:35:18,640 Speaker 4: The former o Ando spaces they also. I mean, it 631 00:35:18,840 --> 00:35:21,359 Speaker 4: just makes sense and it could be a really great 632 00:35:21,400 --> 00:35:26,240 Speaker 4: opportunity for a buddying chef. Again, because restaurants are cutthroat business, 633 00:35:26,520 --> 00:35:31,160 Speaker 4: razor thin margins, a lot of plagiarism occurring, any legal 634 00:35:31,360 --> 00:35:36,320 Speaker 4: edge is an enormous mission critical advantage to everyone involved, 635 00:35:36,320 --> 00:35:39,400 Speaker 4: including potentially you the customer. 636 00:35:40,840 --> 00:35:41,160 Speaker 2: Guys. 637 00:35:41,239 --> 00:35:43,719 Speaker 5: I'm you're right man, I'm thinking of these places called 638 00:35:43,800 --> 00:35:46,359 Speaker 5: salon lofts in Atlanta. Have you ever heard of these? 639 00:35:46,640 --> 00:35:47,560 Speaker 4: Yeah? Is that where? 640 00:35:47,600 --> 00:35:47,719 Speaker 3: You? 641 00:35:47,880 --> 00:35:50,160 Speaker 4: Like? I see it a lot in cosmetology. You can 642 00:35:50,200 --> 00:35:53,160 Speaker 4: rent out a space inside a larger space and you 643 00:35:53,280 --> 00:35:54,840 Speaker 4: pay them rent exactly. 644 00:35:54,920 --> 00:35:57,000 Speaker 5: That's that's like to me, that's a one to one 645 00:35:57,000 --> 00:36:00,520 Speaker 5: to that where you've got kitchens in a facility right 646 00:36:00,600 --> 00:36:03,319 Speaker 5: where you rent your kitchen within their big thing. 647 00:36:03,560 --> 00:36:06,000 Speaker 3: Oh, there's a place in East Atlanta village here that's 648 00:36:06,000 --> 00:36:08,239 Speaker 3: sort of called I forget what the official title is, 649 00:36:08,239 --> 00:36:11,080 Speaker 3: but it's like Beauford Highway and EAV or something like that. 650 00:36:11,280 --> 00:36:13,439 Speaker 3: And be Buford Highway is this area of Atlanta that's 651 00:36:13,440 --> 00:36:17,200 Speaker 3: got a lot of amazing Asian restaurants and Latin restaurants 652 00:36:17,200 --> 00:36:20,080 Speaker 3: and all kinds of different cuisine. But this place it's 653 00:36:20,120 --> 00:36:23,000 Speaker 3: got like five or six different rotating not rotating that 654 00:36:23,120 --> 00:36:25,640 Speaker 3: sort of like are there until they move on, but 655 00:36:26,480 --> 00:36:29,279 Speaker 3: it's in one giant space that clearly they're renting or 656 00:36:29,280 --> 00:36:31,040 Speaker 3: their a little corner of it, almost like you w 657 00:36:31,040 --> 00:36:33,640 Speaker 3: at a table at a flea market or like you know, 658 00:36:34,000 --> 00:36:36,040 Speaker 3: artist's market or something you know, like. 659 00:36:36,000 --> 00:36:40,080 Speaker 4: A food hall there. Yeah. So I think the example 660 00:36:40,120 --> 00:36:43,200 Speaker 4: there with the prefurnished apartment in a nice part of 661 00:36:43,280 --> 00:36:46,239 Speaker 4: tow And that works really well. And these other examples, 662 00:36:46,320 --> 00:36:51,880 Speaker 4: the Salon the Salon Collective also makes a lot of sense. 663 00:36:52,080 --> 00:36:55,200 Speaker 4: This is just good business. In the case of these 664 00:36:55,239 --> 00:37:00,279 Speaker 4: ghost kitchens, business is still boomy. Cloud Kitchens alone, per 665 00:37:00,280 --> 00:37:04,239 Speaker 4: their website, has four separate facilities O and O's in 666 00:37:04,280 --> 00:37:07,400 Speaker 4: the Atlanta area. Surprised by the way in the interest 667 00:37:07,440 --> 00:37:13,080 Speaker 4: of full transparency. Recently, Cloud Kitchen has had some pretty 668 00:37:13,160 --> 00:37:17,440 Speaker 4: big problems as the like they exploded at the start 669 00:37:17,480 --> 00:37:21,320 Speaker 4: of the pandemic. But now as of September of twenty 670 00:37:21,400 --> 00:37:24,720 Speaker 4: twenty three, they've been laying off a lot of staff. 671 00:37:25,000 --> 00:37:29,760 Speaker 4: They've been shuttering warehouse locations because, just like ghost kitchens, 672 00:37:29,920 --> 00:37:33,560 Speaker 4: a lot of businesses that sprang up in the environment 673 00:37:33,600 --> 00:37:38,400 Speaker 4: of the pandemic are now struggling to function with more 674 00:37:38,440 --> 00:37:40,600 Speaker 4: and more people, you know, going back to work, hopping 675 00:37:40,640 --> 00:37:44,120 Speaker 4: back in their cars, going out and frolicking. 676 00:37:44,840 --> 00:37:46,040 Speaker 2: Yeah, well, it's crazy to think. 677 00:37:46,080 --> 00:37:49,720 Speaker 5: They had a valuation of fifteen billion dollars in twenty 678 00:37:49,760 --> 00:37:54,080 Speaker 5: twenty one. Because we again that pandemic state of mind 679 00:37:54,280 --> 00:37:57,120 Speaker 5: and reality that we were in, they were like, Oh, 680 00:37:57,200 --> 00:37:58,840 Speaker 5: this is the new thing, this is the future. It 681 00:37:58,880 --> 00:38:01,000 Speaker 5: will always be like this and it will only. 682 00:38:00,800 --> 00:38:03,640 Speaker 2: Grow from here. And it's just changed a lot. 683 00:38:05,160 --> 00:38:10,320 Speaker 4: And the next question is who is using ghost kitchens? 684 00:38:10,520 --> 00:38:13,239 Speaker 4: Are they? Are they as I had hoped when we 685 00:38:13,320 --> 00:38:17,319 Speaker 4: started researching this, Are they kitchens populated by ghosts. We'll 686 00:38:17,360 --> 00:38:27,440 Speaker 4: tell you afterword from our sponsor, and we've returned. As 687 00:38:27,440 --> 00:38:30,520 Speaker 4: far as we know, all the staff of ghost kitchens 688 00:38:30,560 --> 00:38:34,920 Speaker 4: are in fact human beings, which means they're haunted houses 689 00:38:35,040 --> 00:38:36,480 Speaker 4: with a ghost inside them. 690 00:38:36,520 --> 00:38:39,880 Speaker 2: So sort of you mean the human being is the 691 00:38:40,239 --> 00:38:41,040 Speaker 2: is the haunted house? 692 00:38:41,200 --> 00:38:44,400 Speaker 4: Yes, yeah, every human beings a haunted house, is the argument. 693 00:38:44,960 --> 00:38:48,319 Speaker 4: But the thing is, like, if you think about who 694 00:38:48,440 --> 00:38:52,000 Speaker 4: uses ghost kitchens, if you like, we had a nice 695 00:38:52,280 --> 00:38:55,120 Speaker 4: sample size of three here, I think without checking with 696 00:38:55,200 --> 00:38:59,040 Speaker 4: our palle michig control, we've got some folks who are 697 00:38:59,160 --> 00:39:02,200 Speaker 4: ordering out once a week, maybe twice a week. We've 698 00:39:02,239 --> 00:39:05,520 Speaker 4: got some folks who pretty much avoid it unless time 699 00:39:05,640 --> 00:39:08,799 Speaker 4: runs against us. But if you're a person who, for 700 00:39:08,800 --> 00:39:12,279 Speaker 4: one reason or another uses an online service like this, 701 00:39:12,880 --> 00:39:16,440 Speaker 4: unless you know for sure the restaurant you're ordering from, 702 00:39:16,880 --> 00:39:21,120 Speaker 4: you quite possibly have given business to a ghost kitchen. 703 00:39:21,239 --> 00:39:23,640 Speaker 4: There's nothing wrong with it. You're one of the people. 704 00:39:23,760 --> 00:39:24,319 Speaker 4: U see them. 705 00:39:24,719 --> 00:39:27,480 Speaker 3: And so the ghost kitchens, as we've sort of you 706 00:39:27,760 --> 00:39:30,640 Speaker 3: mentioned already, their biggest customers are going to be these 707 00:39:30,640 --> 00:39:32,799 Speaker 3: aspiring chefs and folks that are trying to break into 708 00:39:32,880 --> 00:39:38,040 Speaker 3: the restaurant business. People that have a vision. Perhaps they've 709 00:39:38,120 --> 00:39:41,240 Speaker 3: got some sort of brand they're establishing that's hugely important. 710 00:39:41,520 --> 00:39:44,040 Speaker 3: Just like you mentioned with the savor of conversation, Matt 711 00:39:44,080 --> 00:39:46,440 Speaker 3: about the wine labels and all of that. I mean, 712 00:39:46,560 --> 00:39:48,520 Speaker 3: this stuff is huge and it can really have an 713 00:39:48,520 --> 00:39:52,080 Speaker 3: effect on the way that your taste buds perceive the stuff. 714 00:39:53,560 --> 00:39:56,680 Speaker 3: But what are some other examples of folks that would 715 00:39:56,880 --> 00:40:01,520 Speaker 3: benefit from this kind of model, Guys, I distinctly remember 716 00:40:01,920 --> 00:40:04,640 Speaker 3: sitting with the two of you and our favorite, our 717 00:40:04,680 --> 00:40:09,799 Speaker 3: favorite restaurant, Dave and Busters, and we were looking online. 718 00:40:09,800 --> 00:40:13,160 Speaker 3: We were talking about something called mister Beastberger, and we 719 00:40:13,160 --> 00:40:16,239 Speaker 3: were looking at their website and we noticed that, all 720 00:40:16,280 --> 00:40:18,200 Speaker 3: of a sudden, we had just heard about this thing. 721 00:40:19,120 --> 00:40:25,160 Speaker 3: They had fifty sixty locations listed, like as though they 722 00:40:25,160 --> 00:40:27,480 Speaker 3: were brick and mortar places. And this was before we 723 00:40:27,560 --> 00:40:31,040 Speaker 3: knew much about ghost kitchens. This is a relatively new phenomenon. 724 00:40:31,080 --> 00:40:32,920 Speaker 3: It wasn't like top of mind, and we were like, 725 00:40:33,080 --> 00:40:35,200 Speaker 3: what the hell is going on here? I know this 726 00:40:35,320 --> 00:40:38,800 Speaker 3: mister beasts guy's got a lot of money, YouTube money, 727 00:40:38,880 --> 00:40:42,040 Speaker 3: but this seems out of the realm of possibility for anyone, 728 00:40:42,080 --> 00:40:43,440 Speaker 3: even with like superpowers. 729 00:40:44,040 --> 00:40:47,680 Speaker 4: Yeah, one of the big third bucket of ghost kitchen 730 00:40:48,200 --> 00:40:51,799 Speaker 4: customers is going to be we see not. Thanks for 731 00:40:51,800 --> 00:40:55,760 Speaker 4: the edit here, Paul. Celebrities celebrities love a ghost kitchen, 732 00:40:55,800 --> 00:40:59,000 Speaker 4: and you're right well, I appreciate bringing up Dave and 733 00:40:59,080 --> 00:41:02,919 Speaker 4: Busters in any context. By the way, mister Beast back 734 00:41:02,960 --> 00:41:07,560 Speaker 4: in twenty twenty one, street named Jimmy Donaldson. He announced 735 00:41:07,560 --> 00:41:12,120 Speaker 4: that he opened three hundred restaurants across America, caveating we 736 00:41:12,280 --> 00:41:15,720 Speaker 4: only serve people through delivery apps. And I remember checking 737 00:41:15,760 --> 00:41:19,040 Speaker 4: this out with you guys. Because mister Beast, the Mister 738 00:41:19,080 --> 00:41:24,840 Speaker 4: Beast Burger, it mainstreamed public awareness of ghost kitchens. For 739 00:41:24,880 --> 00:41:28,120 Speaker 4: anybody who is not familiar with mister Beast, the guy 740 00:41:28,400 --> 00:41:31,960 Speaker 4: and his team are famous throughout YouTube and therefore the 741 00:41:32,000 --> 00:41:38,040 Speaker 4: world for conducting these amazing, I don't know, stunts, right, 742 00:41:38,200 --> 00:41:43,200 Speaker 4: sometimes pranks like staging a fake bank robbery that ends 743 00:41:43,280 --> 00:41:46,839 Speaker 4: up with giving someone a really nice gift at the end, 744 00:41:47,080 --> 00:41:50,440 Speaker 4: wholesome stuff usually, and New York Times writes about it. 745 00:41:50,480 --> 00:41:55,120 Speaker 4: This mainstreams ghost kitchens, and they say they put the 746 00:41:55,160 --> 00:41:57,839 Speaker 4: relationship this way. They say, in exchange for a cut 747 00:41:57,880 --> 00:42:01,880 Speaker 4: of sales the brand in the case, mister Beast supplies 748 00:42:01,920 --> 00:42:05,120 Speaker 4: the name, the logo, the menu, the recipes, and the 749 00:42:05,120 --> 00:42:09,120 Speaker 4: pr images for any restaurant owner with the space and 750 00:42:09,160 --> 00:42:12,440 Speaker 4: the staff just make some burgers on the side. So 751 00:42:12,880 --> 00:42:16,640 Speaker 4: it so mister Beast Burger became a little bit like 752 00:42:17,239 --> 00:42:20,960 Speaker 4: an anonymous collective of food. You know, it's a it's 753 00:42:21,000 --> 00:42:24,160 Speaker 4: a Wendy's one day, Wendy's franchise one day, and then 754 00:42:24,360 --> 00:42:28,640 Speaker 4: later they're also processing mister beast Burger orders well. 755 00:42:28,800 --> 00:42:30,600 Speaker 3: And to the point I think we mentioned earlier in 756 00:42:30,600 --> 00:42:34,280 Speaker 3: the episode of the kind of scenario with the person 757 00:42:34,320 --> 00:42:36,960 Speaker 3: getting the chuck e cheese delivery and the driver being like, 758 00:42:37,040 --> 00:42:39,560 Speaker 3: well they had this window. I was watching some YouTube 759 00:42:39,640 --> 00:42:42,280 Speaker 3: kind of expos's or a little news pieces about this stuff, 760 00:42:42,320 --> 00:42:44,360 Speaker 3: and a lot of these places have like ten different 761 00:42:44,520 --> 00:42:48,560 Speaker 3: little sticker things outside of their windows. I get maybe 762 00:42:48,600 --> 00:42:50,480 Speaker 3: that's the law. I don't know, maybe it's just a 763 00:42:50,520 --> 00:42:53,520 Speaker 3: style thing. But it's an odd look in them, and 764 00:42:53,760 --> 00:42:54,360 Speaker 3: I think it's. 765 00:42:54,280 --> 00:42:56,920 Speaker 5: Just to let the delivery drivers know, oh, you are 766 00:42:56,960 --> 00:42:57,640 Speaker 5: in the right place. 767 00:42:58,840 --> 00:43:01,200 Speaker 2: This confusing, but ye, you're here. 768 00:43:01,560 --> 00:43:03,240 Speaker 3: It's a hell of a lot cheaper than a sign 769 00:43:03,360 --> 00:43:04,719 Speaker 3: having it printed and installed. 770 00:43:05,200 --> 00:43:08,200 Speaker 4: Look, I like it. I'm all about that stuff. And 771 00:43:08,280 --> 00:43:11,480 Speaker 4: you know, Regardless of how you may feel about places 772 00:43:11,480 --> 00:43:14,840 Speaker 4: like grub hub and door dash and uber, the the 773 00:43:15,000 --> 00:43:19,759 Speaker 4: problems with those places are the systems right in which 774 00:43:19,800 --> 00:43:22,319 Speaker 4: they operate. The problem is just like when you call 775 00:43:22,360 --> 00:43:24,759 Speaker 4: a big company on the phone, the person who is 776 00:43:24,760 --> 00:43:29,080 Speaker 4: delivering the food is not should not be the subject 777 00:43:29,160 --> 00:43:32,560 Speaker 4: of your ire right because they're not the ones making 778 00:43:32,600 --> 00:43:33,480 Speaker 4: those decisions. 779 00:43:33,840 --> 00:43:37,560 Speaker 5: Yeah, I will say this is very hard for me 780 00:43:37,640 --> 00:43:42,719 Speaker 5: to stomach. Huhuh in some ways because I'm imagining. I'm okay, 781 00:43:42,800 --> 00:43:46,640 Speaker 5: Let's just use an example. A you guys know a whopper. 782 00:43:46,680 --> 00:43:50,279 Speaker 5: Everybody knows a burger King whopper, right. A burger King 783 00:43:50,320 --> 00:43:54,360 Speaker 5: whopper is only that because it is the same ingredients 784 00:43:54,560 --> 00:43:58,239 Speaker 5: at every burger King, right, and prepared with the same 785 00:43:58,280 --> 00:44:00,720 Speaker 5: instructions that are at every king. 786 00:44:00,760 --> 00:44:03,040 Speaker 3: Flame broiled though Matt flame broiled. 787 00:44:03,640 --> 00:44:07,919 Speaker 5: But what I mean is for these ghost kitchens, it's 788 00:44:08,040 --> 00:44:11,799 Speaker 5: essentially the same thing, right, The same ingredients are being 789 00:44:11,840 --> 00:44:15,799 Speaker 5: delivered to in a Mister Beast's example. Here, it's like 790 00:44:15,840 --> 00:44:20,680 Speaker 5: to various restaurant kitchens right that are operating, and more. 791 00:44:20,520 --> 00:44:25,000 Speaker 3: Importantly, the packaging it's all from mister Beast Burger. You 792 00:44:25,040 --> 00:44:26,840 Speaker 3: know what I mean? Like, you get these boxes that 793 00:44:26,880 --> 00:44:29,680 Speaker 3: we ordered my kid just as a goof which is 794 00:44:29,719 --> 00:44:32,200 Speaker 3: a mister Beasts fan. We ordered it once and it 795 00:44:32,320 --> 00:44:35,480 Speaker 3: was fine, But the novelty of it was that we 796 00:44:35,480 --> 00:44:41,040 Speaker 3: were ordering fast food delivery from this YouTube star's fake restaurant. 797 00:44:41,480 --> 00:44:45,200 Speaker 5: Yes, but I guess just my point is it with 798 00:44:45,280 --> 00:44:49,640 Speaker 5: mister Beast. It's like various different fast not fast food chains. 799 00:44:49,719 --> 00:44:54,680 Speaker 5: It's like good kitchens, right, sure, like bo isn't it 800 00:44:55,000 --> 00:44:56,200 Speaker 5: mid veil Utah? 801 00:44:56,320 --> 00:44:56,520 Speaker 4: Yeah? 802 00:44:56,719 --> 00:44:58,640 Speaker 3: But like example, but it's standardized and if they do 803 00:44:58,680 --> 00:45:00,840 Speaker 3: it right and the kitchens are clean and people know 804 00:45:00,880 --> 00:45:02,920 Speaker 3: what they're doing, the food should be identical, is what 805 00:45:02,960 --> 00:45:04,440 Speaker 3: you're saying. Right, it should be. 806 00:45:04,640 --> 00:45:08,040 Speaker 5: But just imagine the chefs working at a Buca di 807 00:45:08,120 --> 00:45:11,279 Speaker 5: Beppo were making it or is it a separate one 808 00:45:11,360 --> 00:45:13,760 Speaker 5: or two staff members that mister Beaste is hiring. 809 00:45:14,000 --> 00:45:16,640 Speaker 3: I have this question as well. Beast is not hiring them. 810 00:45:17,840 --> 00:45:20,040 Speaker 4: It's a restaurant agreement. But I see, I see your 811 00:45:20,080 --> 00:45:26,560 Speaker 4: point because it leads us to interrogate the concept of consistency, right, 812 00:45:26,600 --> 00:45:30,759 Speaker 4: and that depends upon the restaurants getting very very specific, 813 00:45:31,120 --> 00:45:37,000 Speaker 4: step by step instructions. It's also it's also hilarious to 814 00:45:37,040 --> 00:45:39,080 Speaker 4: me to think that you could go into that Buca 815 00:45:39,120 --> 00:45:42,279 Speaker 4: di Beppo and you know they're cooking the burgers, but 816 00:45:42,480 --> 00:45:45,400 Speaker 4: you can't order them, not at the place, So the 817 00:45:45,480 --> 00:45:50,360 Speaker 4: division seems sort of artificial. There's also another thing we see, 818 00:45:50,400 --> 00:45:54,680 Speaker 4: like the importance of branding and public perception. McDonald's has 819 00:45:54,719 --> 00:45:59,239 Speaker 4: been making a killing with celebrity sponsored meals. It's still 820 00:45:59,239 --> 00:46:01,720 Speaker 4: a big Mac or it's still you know, big macmeal, 821 00:46:01,880 --> 00:46:05,080 Speaker 4: but now it's got BTS packaging slapped on it. The 822 00:46:05,080 --> 00:46:08,760 Speaker 4: famous K pop band, right or Rick and Morty, Sejuan 823 00:46:08,880 --> 00:46:12,960 Speaker 4: Sauce and people. Scott used their mind over this stuff. Yeah, 824 00:46:12,680 --> 00:46:16,360 Speaker 4: and that's what that's what the company that partnered with 825 00:46:16,520 --> 00:46:19,840 Speaker 4: Mister Beast sought to do. Their name is Virtual Dining 826 00:46:19,960 --> 00:46:25,080 Speaker 4: Concepts v DC. And they said, Okay, this Mister Beast 827 00:46:25,120 --> 00:46:29,279 Speaker 4: thing is really good for us. Let's partner with Mario Lopez, 828 00:46:29,719 --> 00:46:32,520 Speaker 4: let's from Saved by the Bell, and let's partner with 829 00:46:32,560 --> 00:46:35,239 Speaker 4: a guy named Polly D. People in the conference room said, 830 00:46:35,239 --> 00:46:38,359 Speaker 4: who the heck is Polly D? And from there he's 831 00:46:38,400 --> 00:46:40,279 Speaker 4: from the shore and they said, what's the shore? It 832 00:46:40,360 --> 00:46:43,200 Speaker 4: was like the Jersey Shore And who knows if they 833 00:46:43,239 --> 00:46:45,440 Speaker 4: know that's a reality show or if they thought this 834 00:46:45,480 --> 00:46:48,200 Speaker 4: guy was just big news. On the boardwalk of the 835 00:46:48,200 --> 00:46:49,160 Speaker 4: Garden State. 836 00:46:49,239 --> 00:46:52,279 Speaker 5: They were talking about Paul Dean just styling on it 837 00:46:52,640 --> 00:46:56,120 Speaker 5: right right in a different life DBA, Paul Michigan Control 838 00:46:56,160 --> 00:46:58,200 Speaker 5: dec DBA is poly duh. 839 00:46:58,520 --> 00:47:00,799 Speaker 4: It all worked out, as Kurt Vonna get once said, 840 00:47:01,000 --> 00:47:05,320 Speaker 4: everything was beautiful and nothing hurt. Kidding, Matt, your point 841 00:47:05,360 --> 00:47:09,240 Speaker 4: was astute. Mister Beast had a problem with the quality. 842 00:47:09,600 --> 00:47:14,720 Speaker 4: Mister Beast sued VDC eventually to stop production of mister 843 00:47:14,760 --> 00:47:19,520 Speaker 4: Beastburger's entirely. They said, this virtual dining concept thing, they're 844 00:47:19,560 --> 00:47:23,000 Speaker 4: more focused on expanding their business so they can pitch 845 00:47:23,320 --> 00:47:26,759 Speaker 4: to other celebrities. That's what they want to be their 846 00:47:26,760 --> 00:47:30,560 Speaker 4: primary model, and they're not paying attention to the quality 847 00:47:30,760 --> 00:47:34,120 Speaker 4: of the food. They're just getting the bag and then 848 00:47:34,800 --> 00:47:35,439 Speaker 4: ditch and town. 849 00:47:35,840 --> 00:47:38,839 Speaker 5: Well yeah, but did you hear VDC's response to mister 850 00:47:38,960 --> 00:47:43,359 Speaker 5: Beast's attorneys. Yeah, yeah, they were essentially like, actually, we 851 00:47:43,440 --> 00:47:46,440 Speaker 5: didn't want to continue on with the contract with mister Beast, 852 00:47:46,520 --> 00:47:48,720 Speaker 5: and that's why he's upset and that's why he's suing, 853 00:47:48,760 --> 00:47:49,799 Speaker 5: so we're countersaving. 854 00:47:50,000 --> 00:47:53,080 Speaker 3: So the truth though, because I heard mister I heard 855 00:47:53,160 --> 00:47:55,320 Speaker 3: kind of both of those, but it sounded to me 856 00:47:55,640 --> 00:47:58,239 Speaker 3: basically right to your point. Maybe mister Beast was just 857 00:47:58,239 --> 00:48:00,080 Speaker 3: doing a spin on it, But do you guys have 858 00:48:00,120 --> 00:48:02,240 Speaker 3: a sense of which which which version is true? 859 00:48:03,040 --> 00:48:07,560 Speaker 5: Living courts decide it might be it might be something 860 00:48:07,600 --> 00:48:08,240 Speaker 5: for the courts. 861 00:48:08,280 --> 00:48:10,600 Speaker 4: The winners in this case are going to be the 862 00:48:10,680 --> 00:48:14,960 Speaker 4: legal teams because both sides here have some financial theft, 863 00:48:15,200 --> 00:48:18,600 Speaker 4: so we we don't know how that will work out. 864 00:48:19,040 --> 00:48:23,120 Speaker 4: A breached contract argument is nothing new in the business world. 865 00:48:23,520 --> 00:48:26,000 Speaker 4: But we know this is not all pipe dreams and 866 00:48:26,160 --> 00:48:29,839 Speaker 4: angel farts. We've seen some companies over expanding. We've seen 867 00:48:29,920 --> 00:48:35,319 Speaker 4: bad blood happen between so called creatives and ghost kitchen initiatives. 868 00:48:35,320 --> 00:48:38,960 Speaker 4: But one thing's for sure. Ghost kitchens are reality. I 869 00:48:38,960 --> 00:48:41,320 Speaker 4: don't love the phrase, but they might be the new normal. 870 00:48:41,480 --> 00:48:44,719 Speaker 4: They've fundamentally transformed the course of the restaurant industry. I 871 00:48:44,840 --> 00:48:47,160 Speaker 4: did not know this, but he knows a legend in 872 00:48:47,200 --> 00:48:50,920 Speaker 4: the ghost kitchen game. I hop, you, guys. I hop 873 00:48:51,239 --> 00:48:53,960 Speaker 4: is gargantuan in the world of ghost kitchens. 874 00:48:54,400 --> 00:48:55,520 Speaker 2: That makes so much sense. 875 00:48:55,640 --> 00:49:01,080 Speaker 3: They can make anything at an eye off us little deep. Yeah, 876 00:49:01,280 --> 00:49:04,080 Speaker 3: they make crapes, for God's sake. Crapes. 877 00:49:04,960 --> 00:49:07,799 Speaker 4: This is just a tangent here because we're a little 878 00:49:07,840 --> 00:49:09,640 Speaker 4: looser at the end of the year. But did I 879 00:49:09,680 --> 00:49:12,640 Speaker 4: tell you guys about Denny's in Japan, Like you guys 880 00:49:12,719 --> 00:49:13,280 Speaker 4: know Denny's. 881 00:49:13,280 --> 00:49:15,040 Speaker 3: Do they have moons over Mihami or is it called 882 00:49:15,040 --> 00:49:15,640 Speaker 3: something different? 883 00:49:15,800 --> 00:49:18,880 Speaker 4: It is crazy? Okay. First off, it's one of the 884 00:49:18,880 --> 00:49:22,000 Speaker 4: only places that has free refills, which is very much 885 00:49:22,040 --> 00:49:24,840 Speaker 4: an American thing, So that alone is a huge sale. 886 00:49:25,200 --> 00:49:28,040 Speaker 3: Also nice apparently as a bit of an American thing. 887 00:49:28,560 --> 00:49:32,560 Speaker 4: Also, it's a huge Uh, it's a huge step up. 888 00:49:32,840 --> 00:49:38,080 Speaker 4: It's a much nicer restaurant and it's weirdly Italian by 889 00:49:38,120 --> 00:49:42,080 Speaker 4: the way, Denny's in japad at least. Yeah, and it's like, uh, 890 00:49:42,840 --> 00:49:44,839 Speaker 4: it's a it's a night out on the town kind 891 00:49:44,880 --> 00:49:48,520 Speaker 4: of place you go to. The similar to how PBR 892 00:49:48,880 --> 00:49:52,680 Speaker 4: perhaps Blue Ribbon is considered a fancy beer in parts 893 00:49:52,680 --> 00:49:55,520 Speaker 4: of China, and it comes in a whole different like 894 00:49:55,600 --> 00:49:58,400 Speaker 4: it comes in like a wine bottle. It's quite expensive 895 00:49:58,560 --> 00:50:00,200 Speaker 4: and a lot of the beers. 896 00:49:59,800 --> 00:50:02,759 Speaker 3: Come and kind of wine bottles over in Japan and China. 897 00:50:02,800 --> 00:50:05,160 Speaker 3: I've noticed that we've seen it in films anyway. 898 00:50:05,560 --> 00:50:08,600 Speaker 4: Yeah, and and look We're not going to disparage the 899 00:50:08,640 --> 00:50:13,120 Speaker 4: good folks at Denny's nor PBR because it did. It 900 00:50:13,200 --> 00:50:16,319 Speaker 4: is an award winning beer. I guess technically right, they 901 00:50:16,400 --> 00:50:17,520 Speaker 4: named it after the Blue. 902 00:50:17,400 --> 00:50:19,520 Speaker 3: Ribbon one at that one time, at the very least, 903 00:50:20,600 --> 00:50:23,400 Speaker 3: you know. For a couple of last thoughts on my end, 904 00:50:23,520 --> 00:50:27,040 Speaker 3: I was just wondering, do you guys think that we've 905 00:50:27,080 --> 00:50:30,080 Speaker 3: already reached kind of peak ghost kitchen? And now the 906 00:50:30,200 --> 00:50:34,360 Speaker 3: term is sort of a nag. No, you don't think so, 907 00:50:34,360 --> 00:50:38,560 Speaker 3: because to me, in culinary circles, if if you find 908 00:50:38,560 --> 00:50:40,919 Speaker 3: out something's coming from a ghost kitchen, then that sort 909 00:50:40,960 --> 00:50:43,400 Speaker 3: of I think it sort of carries with it a 910 00:50:43,400 --> 00:50:47,240 Speaker 3: bit of a blotch on the reputation of the food 911 00:50:47,280 --> 00:50:49,040 Speaker 3: because of all the things we're talking about. But maybe 912 00:50:49,080 --> 00:50:49,919 Speaker 3: I'm misperceiving. 913 00:50:50,200 --> 00:50:53,319 Speaker 4: I mean, it's it's perspective, right, Just like for one, 914 00:50:53,440 --> 00:50:54,920 Speaker 4: I don't know if this is helpful, but in the 915 00:50:54,960 --> 00:50:58,279 Speaker 4: early days of baseball, it was considered cheating to use 916 00:50:58,320 --> 00:51:01,160 Speaker 4: a glove to catch the ball, and now that's normal. 917 00:51:01,200 --> 00:51:03,720 Speaker 4: I think what we're seeing is a process of normalization. 918 00:51:04,040 --> 00:51:06,440 Speaker 3: I think it depends on the situation too, right, If 919 00:51:06,480 --> 00:51:08,640 Speaker 3: it's one of those up and coming folks that we're 920 00:51:08,640 --> 00:51:11,400 Speaker 3: talking about. That's one thing. But if it's Chuck E 921 00:51:11,480 --> 00:51:15,080 Speaker 3: Cheese trying to trick you into buying their crappy pizza, 922 00:51:15,160 --> 00:51:15,879 Speaker 3: that's another thing. 923 00:51:16,360 --> 00:51:19,279 Speaker 5: I'm no economist, but I do think we're in a 924 00:51:19,360 --> 00:51:23,640 Speaker 5: retraction from something that was catching on because it was 925 00:51:23,640 --> 00:51:28,560 Speaker 5: so economically viable. Now it's customers going through a process 926 00:51:28,600 --> 00:51:31,719 Speaker 5: of getting used to it, right, and once we're used 927 00:51:31,719 --> 00:51:34,439 Speaker 5: to it enough, I think this is just what it's 928 00:51:34,440 --> 00:51:37,759 Speaker 5: going to be, because you know, if we look at 929 00:51:37,800 --> 00:51:41,279 Speaker 5: what we studied on this show about real estate and 930 00:51:41,640 --> 00:51:45,080 Speaker 5: commercial real estate, right, and like how expensive that is, 931 00:51:45,640 --> 00:51:48,480 Speaker 5: and how running a brick and mortar in the long run, 932 00:51:48,560 --> 00:51:51,279 Speaker 5: at this point it's probably going to become less and 933 00:51:51,360 --> 00:51:54,719 Speaker 5: less of a viable thing. It's already really difficult. It's 934 00:51:54,760 --> 00:51:56,879 Speaker 5: going to get harder and harder and harder. But then 935 00:51:56,960 --> 00:52:02,000 Speaker 5: having one big, massive kitchen where you know, hundreds, if 936 00:52:02,040 --> 00:52:05,000 Speaker 5: not thousands of delivery drivers show up to every day, 937 00:52:05,040 --> 00:52:08,560 Speaker 5: that's like somewhere central, centrally located in a city. 938 00:52:09,040 --> 00:52:11,279 Speaker 2: Like, how is that not going to be a thing? 939 00:52:11,320 --> 00:52:11,760 Speaker 3: You guys? 940 00:52:12,320 --> 00:52:12,520 Speaker 5: Right? 941 00:52:12,680 --> 00:52:15,600 Speaker 4: I would argue that what we're seeing as well is 942 00:52:15,960 --> 00:52:21,680 Speaker 4: a democratization of restaurants through technology, of ownership through technology. 943 00:52:21,680 --> 00:52:25,480 Speaker 4: For someone starting out, this process is way less intimidating 944 00:52:25,640 --> 00:52:27,560 Speaker 4: they having to buy out a piece of real estate, 945 00:52:27,840 --> 00:52:31,040 Speaker 4: make friends with someone for millions of dollars, and then 946 00:52:31,200 --> 00:52:35,040 Speaker 4: just hope you guys get along for the foreseeable future. 947 00:52:35,280 --> 00:52:40,759 Speaker 4: But it's also dependent insidiously, inseparably so on the concept 948 00:52:40,760 --> 00:52:43,759 Speaker 4: of third party delivery apps, and each of those has 949 00:52:43,800 --> 00:52:47,000 Speaker 4: a troubled history when it comes to workers' rights, fair 950 00:52:47,080 --> 00:52:51,839 Speaker 4: practices with partner restaurants, and customer satisfaction. I mean, I 951 00:52:51,880 --> 00:52:54,480 Speaker 4: think this is something that we dive into with your help, 952 00:52:54,560 --> 00:52:58,040 Speaker 4: Conspiracy Realist, and future episodes do have one last note 953 00:52:58,080 --> 00:53:01,840 Speaker 4: for everybody wondering. You heard about the world's first pizza delivery, 954 00:53:02,200 --> 00:53:07,200 Speaker 4: and you, like us, probably thought, well, did Kingbirdo tip 955 00:53:07,680 --> 00:53:11,359 Speaker 4: on the world's first pizza delivery? That and many other 956 00:53:11,400 --> 00:53:14,720 Speaker 4: aspects of this story remain the stuff they don't want 957 00:53:14,760 --> 00:53:18,080 Speaker 4: you to know. I can't wait to hear what you think, folks. 958 00:53:18,400 --> 00:53:23,120 Speaker 4: Matt nol I'm I am going to guess that a 959 00:53:23,239 --> 00:53:26,600 Speaker 4: couple of people listening to the show this evening might 960 00:53:26,719 --> 00:53:29,800 Speaker 4: be driving for door Dash or grub Hub or Uber 961 00:53:29,880 --> 00:53:33,080 Speaker 4: Eats as they listen tonight, so it'd be amazing to 962 00:53:33,120 --> 00:53:35,759 Speaker 4: hear some firsthand experiences with. 963 00:53:35,800 --> 00:53:39,239 Speaker 3: This one hundred percent. You can send us those firsthand 964 00:53:39,239 --> 00:53:43,200 Speaker 3: experiences in all kinds of ways. First, you can send 965 00:53:43,200 --> 00:53:45,279 Speaker 3: it to us online via social media where we are 966 00:53:45,320 --> 00:53:50,160 Speaker 3: Conspiracy Stuff on x, Facebook and YouTube. Also be looking 967 00:53:50,200 --> 00:53:52,719 Speaker 3: for some really fun YouTube content coming in the very 968 00:53:52,760 --> 00:53:55,080 Speaker 3: near future. You can also find YouTube shorts that were 969 00:53:55,120 --> 00:53:58,359 Speaker 3: already putting out there and on Instagram and TikTok. Find 970 00:53:58,360 --> 00:54:00,839 Speaker 3: our videos at conspira Stuff show. 971 00:54:01,600 --> 00:54:03,440 Speaker 5: Hey, if you want to call us and tell us 972 00:54:03,480 --> 00:54:08,000 Speaker 5: about your experience with a ghost kitchen parking situation, because 973 00:54:08,000 --> 00:54:10,560 Speaker 5: we've read some stories in the news about how crazy 974 00:54:10,600 --> 00:54:14,239 Speaker 5: the parking is around some of these hubs. Right, call 975 00:54:14,320 --> 00:54:16,400 Speaker 5: us and tell us with your stories. Our number is 976 00:54:16,440 --> 00:54:21,160 Speaker 5: one eight three three std WYTK. When you do call in, 977 00:54:21,239 --> 00:54:23,239 Speaker 5: give yourself a cool nickname, and then you got three 978 00:54:23,239 --> 00:54:25,880 Speaker 5: minutes say whatever you'd like. Just please, please, please let 979 00:54:26,000 --> 00:54:27,960 Speaker 5: us know if we can use your name and message 980 00:54:27,960 --> 00:54:30,040 Speaker 5: on the air. If you've got more to say than 981 00:54:30,080 --> 00:54:32,360 Speaker 5: could fit in that three minutes, why not instead shoot 982 00:54:32,400 --> 00:54:32,920 Speaker 5: us an email. 983 00:54:33,239 --> 00:54:36,120 Speaker 4: That's right, send us a good old fashioned email, Give 984 00:54:36,200 --> 00:54:39,600 Speaker 4: us those clips, give us those pictures, give us the links, 985 00:54:39,640 --> 00:54:41,399 Speaker 4: take us to the edge of the rabbit hole. We'll 986 00:54:41,400 --> 00:54:44,080 Speaker 4: do the rest. We read every note we get at 987 00:54:44,120 --> 00:55:04,920 Speaker 4: conspiracy at iHeartRadio dot com. 988 00:55:05,360 --> 00:55:07,440 Speaker 5: Stuff they don't want you to know is a production 989 00:55:07,520 --> 00:55:12,080 Speaker 5: of iHeartRadio. For more podcasts from iHeartRadio, visit the iHeartRadio app, 990 00:55:12,160 --> 00:55:15,239 Speaker 5: Apple Podcasts, or wherever you listen to your favorite shows.