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Speaker 1: It's another jewbile phone. Frank Mornings on the twenties.

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Speaker 2: Hello, Hi, this is P.

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Speaker 1: Dkins calling from I was looking for our member Thomas. Yes,

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Speaker 1: this is E Yes Thomas. I'm from the fraud Department.

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Speaker 1: I'm actually calling to investigate some strange activity on your

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Speaker 1: account to make sure that you're aware of it, to

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Speaker 1: see if you approve these charges or not. It's been

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Speaker 1: quite a lot in the last day and a half.

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Speaker 2: Okay, sure, what are they?

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Speaker 1: Well, I guess I can go through them. I don't

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Speaker 1: know if I should go through them one by one

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Speaker 1: or just give you to I'll start going through them

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Speaker 1: a little bit. Did you purchase a night Recon pack

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Speaker 1: from Call of Duty for a nineteen dollars and ninety

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Speaker 1: nine cents?

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Speaker 2: Yes?

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Speaker 1: No, all right? The Protector pack from Call of Duty

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Speaker 1: for nine dollars and nine nine cents. No motor Freak

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Speaker 1: pack in nineteen dollars nine nine cents. No Warrior also

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Speaker 1: nine dollars ninety nine cents. These are all purchased yesterday,

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Speaker 1: by the way. Cosmic Traveler pack. No Desert Roague pack

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Speaker 1: from Call of Duty.

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Speaker 2: No.

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Speaker 1: Okay, So it looks like somebody is using your account

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Speaker 1: for a lot of video game charges on call of duty.

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Speaker 2: I know it's my son. How much has he racked up?

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Speaker 1: Well, the total amount in charges on your account right

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Speaker 1: now from yesterday totals to four thousand, three hundred and

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Speaker 1: twenty dollars and seventy nine cents. What. Yes, I'm sorry.

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Speaker 2: And I told him he cannot. This is my son.

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Speaker 2: He's purchasing these video games, and I told him to

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Speaker 2: stop doing that. I do not authorize any of these charges.

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Speaker 1: Okay, Well, well, I seeing as it is your son

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Speaker 1: who made the charges, they've already been authorized and they

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Speaker 1: are authorized, so I guess there's no need to report

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Speaker 1: them as fraud since you know where they came from

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Speaker 1: and you know what they are.

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Speaker 2: But they are not my charges. I did not confirm

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Speaker 2: four thousand dollars worth of charges, like I gave him

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Speaker 2: my information to buy one thing once, but not this,

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Speaker 2: Like I cannot. I need that money for my bills

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Speaker 2: for my kids, like I don't have I can't freaking

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Speaker 2: do this.

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Speaker 1: Well, maybe we should have thought about that before letting

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Speaker 1: our son play violent video games. What does violent video

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Speaker 1: games have anything to do with it?

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Speaker 2: Well, it was about the charges that I did not.

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Speaker 1: Authorize, yes, but they are from your son, and you

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Speaker 1: did give him your information to purchase something you said

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Speaker 1: a second ago. So I don't think I can reverse

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Speaker 1: these charges.

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Speaker 2: That was for something that he purchased once, not for

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Speaker 2: four thousand dollars worth of charges.

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Speaker 1: It is ridiculous, and I feel for you.

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Speaker 2: Let me to a manager. Do you have a manager

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Speaker 2: I can talk to or something?

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Speaker 1: Yes, I can escalate your call in a moment if

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Speaker 1: you need that. They're going to tell you the same thing.

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Speaker 1: And I do feel for you. I'm also a parent.

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Speaker 1: I have a daughter named Patricia, and what I've noticed

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Speaker 1: is if I practice good discipline at home and limit

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Speaker 1: the screen time and things like that, No, just give

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Speaker 1: them whatever they want.

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Speaker 2: When the hell do you think you are to tell

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Speaker 2: me how to raise my kid. Just do your job

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Speaker 2: and reverse my charges. That's what you need to do,

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Speaker 2: because I didn't authorize anything.

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Speaker 1: Okay, while we've been talking, ten more charges have come through.

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Speaker 1: By the way, how he's even doing that? He's in school? Oh, well,

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Speaker 1: there you go. You let him play video games. It's

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Speaker 1: our ditching school to play video games must be what

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Speaker 1: it is. Yeah, my daughter in a redigious school. I

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Speaker 1: don't know who you are.

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Speaker 2: I don't know what the world you live in. But

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Speaker 2: let me talk to a manager because I need these

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Speaker 2: charges ref immediately, and I'm gonna tell them how freaking

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Speaker 2: incompetent you are and like, okay, well then I'll.

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Speaker 1: Just let you know. This is actually Jubil from The

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Speaker 1: Jewel Show doing a phone prank on you. It's a joke.

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Speaker 2: Are you kidding me?

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Speaker 1: No, your son set you up. He said that you

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Speaker 1: let him get the new Call of Duty and purchase

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Speaker 1: something on it the other day, and he wanted to

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Speaker 1: mess with you.

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Speaker 2: Oh my god, I'm gonna kill this kid.

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Speaker 1: My blood wake up every morning with Jubile phone Franks