WEBVTT - When Did Google Stop Being a Search Company?

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<v Speaker 1>Welcome to tech Stuff, a production from iHeartRadio. Hey there,

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<v Speaker 1>and welcome to tech Stuff. I'm your host, Jonathan Strickland.

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<v Speaker 1>I'm an executive producer with iHeart Podcasts and how the

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<v Speaker 1>tech are you. I've often said that Google is not

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<v Speaker 1>a search engine company. It's an advertising company. And of

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<v Speaker 1>course these days, when I say Google, you could argue

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<v Speaker 1>that I really mean Alpha, that you know, the parent

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<v Speaker 1>company that owns all the various Google companies. But to

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<v Speaker 1>be clear, I am not the only person who says this, right,

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<v Speaker 1>I don't mean to say that I'm some sort of

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<v Speaker 1>guru who I did not come up with it. I'm

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<v Speaker 1>not the first person to say it. I also say it.

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<v Speaker 1>That's all. I agree with those who say this. But

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<v Speaker 1>here's something that I find interesting. So, once upon a time,

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<v Speaker 1>Google was a search company. It was not an advertising company.

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<v Speaker 1>In the very early days, Google didn't generate revenue through advertising.

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<v Speaker 1>So let's set the clocks back quite a bit. In

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<v Speaker 1>nineteen ninety five, a guy named Larry Page was mulling

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<v Speaker 1>over the idea of enrolling in Stanford University in order

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<v Speaker 1>to go to grad school. He was at the campus

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<v Speaker 1>in order to get the lay of the land, and

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<v Speaker 1>there was a student who was assigned to him to

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<v Speaker 1>show him around, a Stanford student named Sarah gay Brinn,

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<v Speaker 1>and the story goes that the two got along kind

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<v Speaker 1>of like oil and water. They apparently didn't agree on

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<v Speaker 1>practically anything, but a year later, when Larry Page was

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<v Speaker 1>in the graduate program, the two decided that they would

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<v Speaker 1>work together on what would turn out to be a

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<v Speaker 1>truly huge project. So their goal was to build a

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<v Speaker 1>new kind of web search engine. So at the time,

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<v Speaker 1>the dominant search engines that were still working off the

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<v Speaker 1>very young Worldwide Web primarily used keywords as their guide.

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<v Speaker 1>So you would pop into a search engine. The one

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<v Speaker 1>I used all the time was web Crawler, but there

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<v Speaker 1>were lots of them, and you would type whatever it

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<v Speaker 1>was you were searching for, like let's say it's the

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<v Speaker 1>word tractor, for example. The search engine would return results

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<v Speaker 1>of web pages that featured that keyword somewhere in the page,

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<v Speaker 1>and they might have different ways of prioritizing the web pages.

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<v Speaker 1>Maybe if the keyword appears in the title of the page,

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<v Speaker 1>it might rank higher.

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<v Speaker 2>That kind of thing.

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<v Speaker 1>But the problem was there was never a guarantee that

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<v Speaker 1>the search results you got would actually be relevant to

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<v Speaker 1>the search query that you put in. They might include

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<v Speaker 1>the search term, but it may not turn out to

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<v Speaker 1>be useful. Maybe the page just mentions tractors off handedly,

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<v Speaker 1>like as a joke or as a reference, and it's

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<v Speaker 1>not actually about tractors, it just happens to have the

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<v Speaker 1>word tractors in it. Or maybe it's a web page

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<v Speaker 1>run by a real scumbag who just crams the bottom

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<v Speaker 1>of the page with a ton of random keywords, ones

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<v Speaker 1>that they've determined are really popular, and it's on an

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<v Speaker 1>effort to capture as much traffic from search engines as possible.

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<v Speaker 1>They don't care that this isn't what you were looking for.

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<v Speaker 1>They just want to get you onto that page. The

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<v Speaker 1>search experience could be really a frustrating one. It often

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<v Speaker 1>involved users going to a page, taking a quick look,

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<v Speaker 1>saying oh, this isn't what I need, backing out, and

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<v Speaker 1>then doing it all over again. And it wasn't very

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<v Speaker 1>satisfying or helpful page. And Brend wanted to create an

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<v Speaker 1>engine that would return much better search results.

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<v Speaker 2>So how would you do that?

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<v Speaker 1>Well, their solution was to take a broader approach to search.

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<v Speaker 1>Their search engine would assign a rank a page rank

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<v Speaker 1>if you will to each result, and higher ranks would

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<v Speaker 1>appear higher in the search results page and lots of

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<v Speaker 1>factors would go into determining what page rank a page

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<v Speaker 1>would receive. For example, let's say that you've got a

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<v Speaker 1>web page and you notice that there are tons of

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<v Speaker 1>incoming links pointing to this web page. Well, that could

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<v Speaker 1>end up being a boost to that page's rank, because

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<v Speaker 1>the thought is, if a lot of other web pages

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<v Speaker 1>are pointing to this page, it must be good, right,

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<v Speaker 1>if you've got a lot of different pages. Of course,

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<v Speaker 1>you can game that too, right, You could create a

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<v Speaker 1>whole network of pages that just link to each other

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<v Speaker 1>in an effort to try and boost page eranks. So

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<v Speaker 1>another part of this ranking system would take into account

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<v Speaker 1>the quality of those incoming links, the idea being well,

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<v Speaker 1>if the incoming links are coming from really established websites,

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<v Speaker 1>maybe they belong to a known entity like an important company,

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<v Speaker 1>or maybe it's a web page that has been around

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<v Speaker 1>for a while and has sort of proven itself, any

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<v Speaker 1>links that that page has are going to be worth more.

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<v Speaker 1>Plus those pages themselves, the ones that been around or

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<v Speaker 1>from known entities, those would have a higher rank because

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<v Speaker 1>they were thought of as just being higher quality. Now,

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<v Speaker 1>this is just a couple of examples of factors that

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<v Speaker 1>would determine a web page's page erank.

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<v Speaker 2>As it turned out, there were.

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<v Speaker 1>Lots of them, and the formula would change frequently, and

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<v Speaker 1>it was always kept secret so that pages couldn't try

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<v Speaker 1>to game the system. Although they didn't stop anyone from trying,

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<v Speaker 1>it just meant it was hard to do because you

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<v Speaker 1>didn't exactly know which factors were the most important. The

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<v Speaker 1>PageRank approach meant that you were far more likely as

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<v Speaker 1>a user to come across a search result that was

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<v Speaker 1>relevant to whatever it was you were actually searching for.

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<v Speaker 2>Now.

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<v Speaker 1>Originally, the pair called their search engine BackRub. I think

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<v Speaker 1>we could all agree that it was a fortunate thing

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<v Speaker 1>that they decided to change the name to Google. The

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<v Speaker 1>two received a healthy one hundred thousand dollars check from

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<v Speaker 1>an investor in nineteen ninety eight, and they launched Google Incorporated,

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<v Speaker 1>and for the first couple of years, Google existed primarily

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<v Speaker 1>off of influxes of cash coming from investors. Everyone could

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<v Speaker 1>recognize that Google was providing a valuable service, one that

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<v Speaker 1>was becoming increasingly important as the web was getting more

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<v Speaker 1>complex and larger, and it was doing so at a

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<v Speaker 1>level that really set Google apart from the competition. Google

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<v Speaker 1>was quickly making a name for itself as being the

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<v Speaker 1>best of the web search engines at that time, but

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<v Speaker 1>investors were also starting to get a little concerned, and

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<v Speaker 1>the reason for that was that the powerful Google search

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<v Speaker 1>engine didn't have an equally powerful way to generate revenue.

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<v Speaker 2>Now.

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<v Speaker 1>Initially, one strategy was to try and form partnerships with

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<v Speaker 1>portal sites. And these were websites that acted kind of

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<v Speaker 1>like a homepage, like this is the page that you

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<v Speaker 1>would see when you started up your browser. This was

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<v Speaker 1>kind of a gateway to the rest of the web.

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<v Speaker 1>They might host a few articles. Maybe some of those

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<v Speaker 1>articles were written in house by an editorial staff that

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<v Speaker 1>worked for the website. Maybe some of the articles were

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<v Speaker 1>really generated by a third party and they were just

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<v Speaker 1>being linked to on this landing page. And many of

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<v Speaker 1>them would also include a search tool. So Google would

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<v Speaker 1>try and make deals with these different sites to be

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<v Speaker 1>that search tool. But Google with small potatoes in those days,

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<v Speaker 1>so these deals were few and far between, and they

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<v Speaker 1>certainly weren't enough to make Google look like it was

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<v Speaker 1>going to be arousing success financially, So clearly Google would

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<v Speaker 1>have to come up with a different approach if the

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<v Speaker 1>company was to stay in business, and someone else had

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<v Speaker 1>to come up with an idea that, with a little tweaking,

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<v Speaker 1>would work just fine, and then Google would take that idea.

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<v Speaker 1>To say they stole it would probably be too harsh,

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<v Speaker 1>but they certainly emulated an idea that someone else came

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<v Speaker 1>up with for a totally different site. Now that's someone

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<v Speaker 1>else was a guy named William Bill T.

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<v Speaker 2>Gross.

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<v Speaker 1>He graduated from the California Institute of Technology with the

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<v Speaker 1>degree in mechanical engineering, which would not make you think

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<v Speaker 1>of someone who would go on to create a web

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<v Speaker 1>search engine, but he became known as something of a

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<v Speaker 1>serial entrepreneur. He would launch lots of different companies across

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<v Speaker 1>his career as soon as he was graduating, essentially, including

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<v Speaker 1>a video arcade and a couple of software companies, and

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<v Speaker 1>an audio equipment company and more. But in the late nineties,

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<v Speaker 1>Gross wanted to solve the same problem that Page and

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<v Speaker 1>Brinn had been working on or would be working on, actually,

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<v Speaker 1>because Gross's solution would come out first. He wanted to

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<v Speaker 1>be able to create a search engine that would return

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<v Speaker 1>better search results than a lot of the competitors that

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<v Speaker 1>were on the market. But he took a different approach

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<v Speaker 1>from what Brin and Page were looking at. So instead

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<v Speaker 1>of building out a system meant to assess the value

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<v Speaker 1>of every page that's on the Internet, he figured he

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<v Speaker 1>could deliver better search results by having companies pay him

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<v Speaker 1>in order to have their search result rank higher on

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<v Speaker 1>the list. So here's the basic idea. Now, as I

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<v Speaker 1>mentioned earlier, one of the big problems with early search

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<v Speaker 1>engines is that a lot of web administrators were trying

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<v Speaker 1>to game the system. So it really wasn't unusual for

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<v Speaker 1>web designer to just stuff a page full of keywords

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<v Speaker 1>that didn't actually apply to the page's content itself. So

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<v Speaker 1>clever designers would do this in a way that wasn't

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<v Speaker 1>obvious to the visitor, right because otherwise you would just

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<v Speaker 1>like I said, you would scroll down a page and

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<v Speaker 1>you see like a word jumble of a bunch of

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<v Speaker 1>unrelated words at the end of a page, and it

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<v Speaker 1>just looked like a mess. Clever web administrators would choose

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<v Speaker 1>to make the text the same color as the page's

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<v Speaker 1>background at the bottom, so you wouldn't even see it

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<v Speaker 1>like it might be that the page seems unusually long

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<v Speaker 1>with no content toward the bottom of it, but in

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<v Speaker 1>fact there would be content. It's just it was the

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<v Speaker 1>same color as the background, so you couldn't see it.

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<v Speaker 2>However, while you.

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<v Speaker 1>Couldn't see it, a search engine could. The search engine

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<v Speaker 1>would still see the keywords there even though you wouldn't,

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<v Speaker 1>and that's why this page that doesn't seem to be

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<v Speaker 1>related at all to the thing you were searching for

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<v Speaker 1>would pop up in search results. Meanwhile, you had legitimate

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<v Speaker 1>sites out there, some connected to established brands, that would

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<v Speaker 1>very much like to rank high in search in order

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<v Speaker 1>to drive more traffic to their sites, but with all

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<v Speaker 1>these junk sites out there, that could be hard to do.

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<v Speaker 1>So they might be in a position where they're able

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<v Speaker 1>to and willing to pay to jump to the head

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<v Speaker 1>of the line if it meant that folks would actually

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<v Speaker 1>find their stuff online. And so Gross launched a company

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<v Speaker 1>called go to dot com Incorporated. His strategy included a

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<v Speaker 1>pay per click arrangement, which is exactly what it sounds like.

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<v Speaker 1>The advertiser agrees to pay a certain amount every time

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<v Speaker 1>someone clicks on the ad, so typically you aggregate clicks

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<v Speaker 1>by the thousands, so each click is really just worth

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<v Speaker 1>you usually fractions of a penny. Gross's logic was that

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<v Speaker 1>the garbage sites out there couldn't and wouldn't pay for

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<v Speaker 1>positioning because their entire strategy relied on using keywords in

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<v Speaker 1>bulk that had no application to the actual site. So

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<v Speaker 1>if they wanted to try and do that the same

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<v Speaker 1>way with Gross's strategy, they would have to pay for

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<v Speaker 1>all these different keywords that didn't actually apply to them,

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<v Speaker 1>and it would bankrupt them because people would be clicking

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<v Speaker 1>on those sites over and over again on the search results,

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<v Speaker 1>and they'd have to pay every time that happened, or

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<v Speaker 1>at least every time every thousand times it happened. So

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<v Speaker 1>you would be paying go To for all this traffic.

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<v Speaker 1>You wouldn't be making that money back through the ad

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<v Speaker 1>revenue you generated on your site. There's no way you'd

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<v Speaker 1>be making more money through say, web advertising, than you

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<v Speaker 1>were paying out to go To. So whamo, you end

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<v Speaker 1>up with a search engine that delivers better results, or

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<v Speaker 1>at least more relevant results. Since you can't guarantee that

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<v Speaker 1>the entities that actually do pay for their positioning are

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<v Speaker 1>in fact the best ones out there, but chances are

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<v Speaker 1>there better than the junk sites. Gross launched goo to

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<v Speaker 1>dot com in nineteen ninety eight. In fact, he launched

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<v Speaker 1>it before Page and brend got Google off the ground.

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<v Speaker 1>And while go to only saw modest success in the

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<v Speaker 1>grand scheme of things, that revenue generation model stood out,

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<v Speaker 1>and when it came time to determine a way for

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<v Speaker 1>Google to make money, the go to became well, well,

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<v Speaker 1>it became the go to model. So Google would introduce

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<v Speaker 1>a pair of strategies in two thousand that would bring

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<v Speaker 1>the company into the advertising space. Now, according to a

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<v Speaker 1>Google SEC filing from two thousand and four, quote, in

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<v Speaker 1>the first quarter of two thousand, we introduced our first

0:12:42.840 --> 0:12:47.599
<v Speaker 1>advertising program through our direct sales force. We offered advertisers

0:12:47.600 --> 0:12:51.160
<v Speaker 1>the ability to place text based ads on our websites

0:12:51.400 --> 0:12:54.600
<v Speaker 1>targeted to our users search queries under a program called

0:12:54.640 --> 0:12:58.480
<v Speaker 1>Premium Sponsorships. Advertisers paid us based on the number of

0:12:58.559 --> 0:13:01.760
<v Speaker 1>times their ads were displayed on users search results pages,

0:13:02.080 --> 0:13:05.280
<v Speaker 1>and we recognized revenue at the time these ads appeared

0:13:05.640 --> 0:13:06.320
<v Speaker 1>end quote.

0:13:06.760 --> 0:13:08.079
<v Speaker 2>So with this.

0:13:08.080 --> 0:13:11.200
<v Speaker 1>Strategy, Google would collect a certain amount of money every

0:13:11.240 --> 0:13:15.160
<v Speaker 1>time someone saw a particular ad in their search results.

0:13:15.400 --> 0:13:18.600
<v Speaker 1>Clicking on the ad wasn't necessarily a requirement. Just getting

0:13:18.600 --> 0:13:20.760
<v Speaker 1>the ad in front of folks was enough to warrant

0:13:20.920 --> 0:13:24.360
<v Speaker 1>to the charge of the ad. As for how much

0:13:24.400 --> 0:13:27.920
<v Speaker 1>the advertisers were actually paying, I saw one site where

0:13:27.960 --> 0:13:31.000
<v Speaker 1>a client said their rate was around forty dollars per

0:13:31.080 --> 0:13:36.400
<v Speaker 1>one thousand impressions or views, so every thousand times this

0:13:36.520 --> 0:13:40.320
<v Speaker 1>ad was seen they would pay out forty dollars. And

0:13:40.400 --> 0:13:43.360
<v Speaker 1>Google was rapidly rising in popularity, and when you think

0:13:43.400 --> 0:13:46.080
<v Speaker 1>of all the different potential ads the company could sell

0:13:46.120 --> 0:13:50.840
<v Speaker 1>against different search terms, it really starts to add up.

0:13:51.679 --> 0:13:55.120
<v Speaker 1>The premium sponsorship ads would appear at the top of

0:13:55.200 --> 0:13:58.200
<v Speaker 1>the search results, so the very first search result would

0:13:58.200 --> 0:14:01.559
<v Speaker 1>actually be an AD, so there was a decent chance

0:14:01.640 --> 0:14:04.880
<v Speaker 1>that unobservant folks would just click on the ad, assuming

0:14:04.880 --> 0:14:06.920
<v Speaker 1>it was the best result for their query. Because it

0:14:07.000 --> 0:14:10.040
<v Speaker 1>was at the top of the search results page. Google

0:14:10.120 --> 0:14:13.760
<v Speaker 1>did have the foresight to place a shaded background behind

0:14:13.880 --> 0:14:17.960
<v Speaker 1>the link, which set it apart from the actual search results.

0:14:18.640 --> 0:14:21.040
<v Speaker 1>I suppose folks of the company understood that unless they

0:14:21.040 --> 0:14:24.960
<v Speaker 1>made the effort to differentiate the paid advertising spot from

0:14:25.000 --> 0:14:28.560
<v Speaker 1>the legitimate return results, they could get into some real

0:14:28.640 --> 0:14:33.359
<v Speaker 1>trouble there with regulators like the FTC, which absolutely demanded

0:14:33.360 --> 0:14:38.600
<v Speaker 1>that search engine companies make differentiation between sponsored results and

0:14:38.680 --> 0:14:39.480
<v Speaker 1>search results.

0:14:40.000 --> 0:14:41.760
<v Speaker 2>All Right, we're gonna talk.

0:14:41.600 --> 0:14:45.720
<v Speaker 1>More about how Google did that, plus other strategies Google

0:14:45.800 --> 0:14:48.600
<v Speaker 1>got into in the advertising space, but first we actually

0:14:48.680 --> 0:14:51.320
<v Speaker 1>need to take a break for our own advertisers.

0:14:51.600 --> 0:15:02.280
<v Speaker 2>We'll be right back, okay.

0:15:02.360 --> 0:15:05.680
<v Speaker 1>So when we broke off for ads, we were just

0:15:05.720 --> 0:15:11.800
<v Speaker 1>talking about how Google needed to separate their sponsored results

0:15:11.840 --> 0:15:14.800
<v Speaker 1>from their actual search results, and to follow along that

0:15:15.040 --> 0:15:16.040
<v Speaker 1>for a second.

0:15:16.160 --> 0:15:17.480
<v Speaker 2>This is going to just be a little bit of

0:15:17.520 --> 0:15:18.040
<v Speaker 2>a tangent.

0:15:18.440 --> 0:15:21.320
<v Speaker 1>Over the years, Google has changed up how it tags

0:15:21.440 --> 0:15:24.880
<v Speaker 1>or labels ads versus search results. So example, in two

0:15:24.880 --> 0:15:27.360
<v Speaker 1>thousand and seven, the company changed the background color from

0:15:27.400 --> 0:15:31.640
<v Speaker 1>being blue to yellow. In twenty ten, it went to

0:15:31.720 --> 0:15:35.040
<v Speaker 1>a very kind of light green background. Actually in the

0:15:35.080 --> 0:15:37.680
<v Speaker 1>example I saw it looked more teeled to me. But

0:15:37.720 --> 0:15:40.040
<v Speaker 1>then it went back to yellow. And going back to

0:15:40.120 --> 0:15:42.560
<v Speaker 1>yellow became kind of a thing. Over the following years,

0:15:42.560 --> 0:15:45.480
<v Speaker 1>Google would experiment and changed to different colors, but would

0:15:45.480 --> 0:15:48.520
<v Speaker 1>come back to yellow over and over again. In twenty thirteen,

0:15:48.960 --> 0:15:51.680
<v Speaker 1>Google went with a very pale yellow, which, depending upon

0:15:52.080 --> 0:15:53.920
<v Speaker 1>how your settings are on your mind or you may

0:15:53.920 --> 0:15:56.440
<v Speaker 1>not even be able to see, but that same year.

0:15:56.520 --> 0:15:59.760
<v Speaker 1>That was when the US Federal Trade Commission really issued

0:15:59.760 --> 0:16:02.720
<v Speaker 1>a war learning to search engines in general about a

0:16:02.840 --> 0:16:07.840
<v Speaker 1>quote decline in compliance end quote with those rules that

0:16:08.040 --> 0:16:10.120
<v Speaker 1>all search engines were supposed to follow, that they were

0:16:10.160 --> 0:16:13.120
<v Speaker 1>supposed to make it clear that certain entries were ads

0:16:13.200 --> 0:16:16.880
<v Speaker 1>versus legitimate search results. So Google would end up placing

0:16:16.920 --> 0:16:21.160
<v Speaker 1>an AD tag next to ads in search results to

0:16:21.200 --> 0:16:24.840
<v Speaker 1>make it more clear that they were in fact advertisings. However,

0:16:24.920 --> 0:16:28.520
<v Speaker 1>this AD tag actually appeared below the hyperlink text, so

0:16:28.560 --> 0:16:31.480
<v Speaker 1>you'd get the hyperlink text first, and then that little description,

0:16:31.640 --> 0:16:34.040
<v Speaker 1>that block of text and stuff that would describe the

0:16:34.120 --> 0:16:36.480
<v Speaker 1>link that appears below it. Next to that, you would

0:16:36.520 --> 0:16:39.560
<v Speaker 1>have this little AD tag. The company switched up how

0:16:39.600 --> 0:16:42.480
<v Speaker 1>that looked a few times. They would use different shaded

0:16:42.520 --> 0:16:45.320
<v Speaker 1>backgrounds on the tag and whatnot in an effort to

0:16:45.320 --> 0:16:48.760
<v Speaker 1>comply with the rules, while you know, not complying too hard,

0:16:49.080 --> 0:16:52.680
<v Speaker 1>because ideally you still get people clicking on those ads,

0:16:53.080 --> 0:16:56.000
<v Speaker 1>and it's easier to do that if the people don't

0:16:56.040 --> 0:16:58.080
<v Speaker 1>notice at first that it is an AD, which has

0:16:58.160 --> 0:17:00.160
<v Speaker 1>certainly happened to me. I know, I've been guilty of

0:17:00.160 --> 0:17:02.880
<v Speaker 1>it a few times. So I did a search just

0:17:03.000 --> 0:17:06.120
<v Speaker 1>now to see what looks like these days, And depending

0:17:06.119 --> 0:17:09.040
<v Speaker 1>on what I'm searching for, it may bring up different things.

0:17:09.080 --> 0:17:11.560
<v Speaker 1>Like I searched for a refrigerator, and in that case,

0:17:11.960 --> 0:17:14.920
<v Speaker 1>it brought up a bunch of sponsored links to where

0:17:14.960 --> 0:17:17.960
<v Speaker 1>I could buy a new refrigerator. But then I did

0:17:18.000 --> 0:17:22.119
<v Speaker 1>a different search and what I got were a couple

0:17:22.160 --> 0:17:25.320
<v Speaker 1>of search results at the top that had the label

0:17:25.480 --> 0:17:29.680
<v Speaker 1>sponsored appearing before the hyperlink. So you had a little

0:17:29.760 --> 0:17:33.080
<v Speaker 1>highlighted sponsored and then the hyperlink and then the text.

0:17:33.119 --> 0:17:36.120
<v Speaker 1>And I feel like that's fairly clear that it's an

0:17:36.200 --> 0:17:39.760
<v Speaker 1>advertisement as opposed to just a regular search result. So

0:17:40.040 --> 0:17:43.359
<v Speaker 1>props to Google in that case, because I think that's

0:17:43.400 --> 0:17:46.920
<v Speaker 1>a reasonable approach. It's not beating you over the head

0:17:46.920 --> 0:17:50.800
<v Speaker 1>with it, but I feel like it's noticeable. Anyway, Premium

0:17:50.880 --> 0:17:55.199
<v Speaker 1>sponsorships really started Google's ad revenue journey, but as mentioned,

0:17:55.200 --> 0:17:58.760
<v Speaker 1>Google's direct sales team was responsible at this time for

0:17:58.800 --> 0:18:02.120
<v Speaker 1>selling that adspace, and that means that the sales team

0:18:02.240 --> 0:18:05.640
<v Speaker 1>was reaching out to advertisers with this offer and trying

0:18:05.680 --> 0:18:08.280
<v Speaker 1>to convince them to agree to plunk down cash in

0:18:08.320 --> 0:18:12.080
<v Speaker 1>return for thousands of impressions per ad So it was

0:18:12.119 --> 0:18:15.280
<v Speaker 1>a strong start, but not nearly the strategy that would

0:18:15.280 --> 0:18:18.480
<v Speaker 1>propel Google into becoming one of the largest, most powerful

0:18:18.520 --> 0:18:22.159
<v Speaker 1>tech companies out there. Instead, that development would wait a

0:18:22.160 --> 0:18:25.960
<v Speaker 1>whole two or three months because that same year, in

0:18:26.000 --> 0:18:30.360
<v Speaker 1>two thousand, Google would not just introduce premium sponsorships, they

0:18:30.400 --> 0:18:33.520
<v Speaker 1>also introduced a little offering that at the time was

0:18:33.560 --> 0:18:39.840
<v Speaker 1>called AdWords. So unlike premium sponsorships, prospective advertisers could actually

0:18:39.880 --> 0:18:42.879
<v Speaker 1>sign up for AdWords at a link, you know, self

0:18:42.920 --> 0:18:45.919
<v Speaker 1>service style. They didn't have to be reached by a

0:18:45.960 --> 0:18:49.240
<v Speaker 1>direct sales representative. They would just go to a link

0:18:49.280 --> 0:18:51.840
<v Speaker 1>and say, okay, yes, I want to purchase some AdWords.

0:18:52.119 --> 0:18:53.120
<v Speaker 2>And that wasn't the only.

0:18:52.920 --> 0:18:56.760
<v Speaker 1>Difference between AdWords and premium sponsorships. Another was that adword

0:18:56.800 --> 0:19:00.720
<v Speaker 1>results appeared not at the top of search results. Instead,

0:19:00.720 --> 0:19:03.760
<v Speaker 1>it would appear to the right of search results. Originally

0:19:03.960 --> 0:19:06.080
<v Speaker 1>in what we used to call, or still call, I guess,

0:19:06.119 --> 0:19:08.600
<v Speaker 1>the right hand rail. I just don't hear much about

0:19:08.600 --> 0:19:11.359
<v Speaker 1>it anymore because I'm not in those meetings anymore, which

0:19:11.400 --> 0:19:14.159
<v Speaker 1>is fine by me. But the right hand rail is

0:19:14.280 --> 0:19:16.200
<v Speaker 1>you can think of that as like the right margin

0:19:16.480 --> 0:19:19.679
<v Speaker 1>of a web page. So in the old web banner days,

0:19:19.760 --> 0:19:23.040
<v Speaker 1>not that web banners are gone, but they certainly aren't

0:19:23.080 --> 0:19:26.240
<v Speaker 1>the dominant form of advertising anymore. In the old web

0:19:26.280 --> 0:19:28.640
<v Speaker 1>banner days, there were a few places where you would

0:19:28.640 --> 0:19:32.160
<v Speaker 1>typically put a web banner, and you might charge different

0:19:32.200 --> 0:19:35.720
<v Speaker 1>amounts depending upon the location. So the really popular one

0:19:35.800 --> 0:19:37.560
<v Speaker 1>was at the top of the page, right like at

0:19:37.560 --> 0:19:39.000
<v Speaker 1>the very top of the page you have a web

0:19:39.160 --> 0:19:42.639
<v Speaker 1>banner ad that advertises for something, But another would be

0:19:42.680 --> 0:19:45.080
<v Speaker 1>in the margins, either along the left or the right.

0:19:45.640 --> 0:19:47.640
<v Speaker 1>Very rarely you might put one at the bottom. Those

0:19:47.680 --> 0:19:50.800
<v Speaker 1>were often the least valuable ones, or at least the

0:19:51.000 --> 0:19:54.879
<v Speaker 1>least expensive ones, because the common thought was that people

0:19:54.920 --> 0:19:56.399
<v Speaker 1>just didn't scroll all the way to the bottom of

0:19:56.440 --> 0:20:00.040
<v Speaker 1>the page. But anyway, the right rail is where the

0:20:00.080 --> 0:20:03.920
<v Speaker 1>adword results originally would appear, So starting in August two

0:20:03.960 --> 0:20:06.600
<v Speaker 1>thousand or so, searching for something on Google would bring

0:20:06.680 --> 0:20:09.840
<v Speaker 1>up premium sponsorship ads at the top of your results

0:20:10.000 --> 0:20:12.760
<v Speaker 1>and a couple of AdWords ads set off to the right.

0:20:13.200 --> 0:20:17.080
<v Speaker 1>The AdWords ads also had a sponsored link label on them,

0:20:17.160 --> 0:20:20.360
<v Speaker 1>so they did indicate to the user that they were advertising.

0:20:20.400 --> 0:20:23.959
<v Speaker 1>They were not an official search result, so that label

0:20:24.200 --> 0:20:27.200
<v Speaker 1>was there from the beginning. From the advertiser side, buying

0:20:27.240 --> 0:20:31.280
<v Speaker 1>AdWords was pretty straightforward. The advertiser identified which keyword or

0:20:31.359 --> 0:20:36.040
<v Speaker 1>keywords they wanted, They then submitted the ad and bammed.

0:20:36.080 --> 0:20:39.280
<v Speaker 1>Their ad would show up wherever anyone searched for that

0:20:39.320 --> 0:20:41.960
<v Speaker 1>particular keyword. It was pretty simple stuff, and of course

0:20:41.960 --> 0:20:45.000
<v Speaker 1>they also paid a certain amount of money. They were

0:20:45.080 --> 0:20:47.320
<v Speaker 1>kind of doing a pay per click as opposed to

0:20:47.760 --> 0:20:51.000
<v Speaker 1>pay per impression, meaning that in this case, it wasn't

0:20:51.119 --> 0:20:53.560
<v Speaker 1>enough that someone saw the ad, they needed to have

0:20:53.680 --> 0:20:56.680
<v Speaker 1>clicked on it for it to count toward how much

0:20:56.760 --> 0:21:00.879
<v Speaker 1>Google would charge the advertiser. Things held steady for a

0:21:00.920 --> 0:21:04.560
<v Speaker 1>couple of years, but in two thousand and three, Google

0:21:04.680 --> 0:21:07.280
<v Speaker 1>made a decision that would shake things up. They decided

0:21:07.320 --> 0:21:12.720
<v Speaker 1>to phase out premium sponsorships and actually replace them with AdWords,

0:21:13.480 --> 0:21:16.840
<v Speaker 1>and the direct sales angle wouldn't be necessary anymore, at

0:21:16.920 --> 0:21:20.159
<v Speaker 1>least not for this, and AdWords would migrate from the

0:21:20.200 --> 0:21:24.679
<v Speaker 1>right hand rail to being above the search results. So essentially,

0:21:24.680 --> 0:21:27.159
<v Speaker 1>they were saying the AdWords approach seemed to be the

0:21:27.200 --> 0:21:30.600
<v Speaker 1>most successful, most lucrative, the one that was giving the

0:21:30.640 --> 0:21:34.760
<v Speaker 1>most satisfaction to advertisers as well as to Google, so

0:21:35.080 --> 0:21:36.639
<v Speaker 1>that was what they were going to switch to. They

0:21:36.640 --> 0:21:39.280
<v Speaker 1>were going to make that the dominant form of ad

0:21:39.320 --> 0:21:44.359
<v Speaker 1>revenue generation. In addition, adwards clients would receive charges based

0:21:44.359 --> 0:21:46.879
<v Speaker 1>on those number of clicks the ads got, Like I said,

0:21:46.880 --> 0:21:49.359
<v Speaker 1>not the number of impressions, which is nice, right, because

0:21:49.760 --> 0:21:53.760
<v Speaker 1>someone just seeing your ad that might not mean very much,

0:21:54.200 --> 0:21:56.720
<v Speaker 1>but if they click on your ad, that's a much

0:21:56.760 --> 0:22:00.240
<v Speaker 1>bigger deal. However, this also meant that Google would like

0:22:00.440 --> 0:22:04.199
<v Speaker 1>the cost of those ads. They wouldn't charge that forty

0:22:04.280 --> 0:22:08.800
<v Speaker 1>dollars per one thousand impressions. Now it'd be much higher now.

0:22:08.800 --> 0:22:12.720
<v Speaker 1>I'm not sure how much more Google was demanding, because

0:22:12.760 --> 0:22:15.359
<v Speaker 1>when I was looking at discussions of this online, no

0:22:15.359 --> 0:22:18.399
<v Speaker 1>one was really giving hard figures, but based on some

0:22:18.480 --> 0:22:21.679
<v Speaker 1>fairly obtuse articles from the time, it sounds like it

0:22:21.720 --> 0:22:24.800
<v Speaker 1>was a pretty significant increase, and I'm sure it more

0:22:24.840 --> 0:22:28.760
<v Speaker 1>than balanced out the shift from impressions to clicks. Also,

0:22:28.800 --> 0:22:32.840
<v Speaker 1>in two thousand and three, Google launched ad Sense. Now,

0:22:32.880 --> 0:22:37.080
<v Speaker 1>this product works within websites that belong on the Google network. So,

0:22:37.160 --> 0:22:40.640
<v Speaker 1>for example, a blog on Blogger, which Google also acquired

0:22:40.640 --> 0:22:43.359
<v Speaker 1>in two thousand and three, would count. It's part of

0:22:43.400 --> 0:22:47.360
<v Speaker 1>the Google network. So you create a blog on say Blogger,

0:22:48.200 --> 0:22:51.240
<v Speaker 1>your blog would belong to the Google network and you

0:22:51.280 --> 0:22:54.760
<v Speaker 1>could enroll in ad sense. And the way ad sense

0:22:54.800 --> 0:22:59.159
<v Speaker 1>works is that Google will place ads on websites and

0:22:59.200 --> 0:23:03.480
<v Speaker 1>those ads will be contextually relevant to whatever the content

0:23:03.600 --> 0:23:07.360
<v Speaker 1>of the site is itself. So let's say that you

0:23:07.400 --> 0:23:11.239
<v Speaker 1>write a blog about travel and it's a pretty popular blog. Well,

0:23:11.280 --> 0:23:13.919
<v Speaker 1>Google could serve up ads that relate to stuff like

0:23:14.000 --> 0:23:18.480
<v Speaker 1>travel agencies or airlines or hotels, and it would be

0:23:18.560 --> 0:23:20.600
<v Speaker 1>less likely to serve up ads about you know, I

0:23:20.640 --> 0:23:24.480
<v Speaker 1>don't know, underwear or kitchen appliances. Ad Sense was viewed

0:23:24.520 --> 0:23:28.280
<v Speaker 1>with some skepticism early on because a few advertisers voice

0:23:28.320 --> 0:23:31.199
<v Speaker 1>concerns that a consumer would be far more likely to

0:23:31.400 --> 0:23:35.080
<v Speaker 1>act on an AD if they're actively searching for information

0:23:35.240 --> 0:23:38.240
<v Speaker 1>through a web search rather than if they are just

0:23:38.440 --> 0:23:41.800
<v Speaker 1>casually visiting a website, Because, as it would turn out,

0:23:41.840 --> 0:23:44.439
<v Speaker 1>ad sense would end up making Google a hang on,

0:23:44.560 --> 0:23:47.080
<v Speaker 1>let me let me look up this figure. Yeah, a

0:23:47.119 --> 0:23:52.119
<v Speaker 1>butt load of money. So this was a really popular

0:23:53.040 --> 0:23:57.000
<v Speaker 1>offering once you get past the initial launch phase, and

0:23:57.119 --> 0:24:00.960
<v Speaker 1>content creators get a cut of that cash. By the way,

0:24:01.280 --> 0:24:04.119
<v Speaker 1>so choosing to monetize a site means the person creating

0:24:04.119 --> 0:24:07.439
<v Speaker 1>the content gets some of that money. Google gets some

0:24:07.560 --> 0:24:11.080
<v Speaker 1>of it and the advertisers get eyeballs. It's not that

0:24:11.240 --> 0:24:14.439
<v Speaker 1>different from the way advertising works on YouTube, which no

0:24:14.480 --> 0:24:17.479
<v Speaker 1>big surprise, you know Google owns YouTube as well, right Like,

0:24:17.560 --> 0:24:21.720
<v Speaker 1>you can choose to monetize your channel and you get

0:24:21.800 --> 0:24:24.679
<v Speaker 1>some of the money from the commercials that run on

0:24:25.040 --> 0:24:28.520
<v Speaker 1>your channel, and Google gets all the rest of it.

0:24:28.960 --> 0:24:33.040
<v Speaker 1>So very similar in that way. So Google was officially

0:24:33.040 --> 0:24:36.080
<v Speaker 1>in the ad business starting in two thousand, really ramping

0:24:36.160 --> 0:24:38.200
<v Speaker 1>up by the end of two thousand and three. Beginning

0:24:38.240 --> 0:24:40.760
<v Speaker 1>of two thousand and four. In two thousand and six,

0:24:41.320 --> 0:24:46.320
<v Speaker 1>it tried an experiment. Google made a proposal to newspapers

0:24:46.359 --> 0:24:50.760
<v Speaker 1>in the United States suggesting that Google would offer Internet

0:24:50.800 --> 0:24:55.800
<v Speaker 1>based clients the chance to bid on unsold newspaper ad space,

0:24:56.080 --> 0:24:58.720
<v Speaker 1>So the newspapers would be able to sell inventory that

0:24:58.800 --> 0:25:01.680
<v Speaker 1>otherwise would just go to way, and the ad clients

0:25:01.760 --> 0:25:05.840
<v Speaker 1>would potentially reach a new audience that traditionally they might

0:25:05.920 --> 0:25:09.840
<v Speaker 1>not have because they just weren't in the newspaper advertising business.

0:25:10.160 --> 0:25:14.040
<v Speaker 1>So around sixty six newspapers agreed to the pilot experiment.

0:25:14.520 --> 0:25:16.919
<v Speaker 1>Google would put up the ad space for each newspaper

0:25:17.160 --> 0:25:19.119
<v Speaker 1>and then open it up to bidding, and around one

0:25:19.200 --> 0:25:22.760
<v Speaker 1>hundred different advertisers would compete with one another to bid

0:25:22.840 --> 0:25:26.800
<v Speaker 1>on that ad space, and so the winning bid would

0:25:26.880 --> 0:25:29.440
<v Speaker 1>fork over the cash and then place whichever ad they

0:25:29.480 --> 0:25:32.480
<v Speaker 1>wanted in that slot. Google said the experiment was a

0:25:32.520 --> 0:25:37.280
<v Speaker 1>smashing success, but newspaper said, we're not really sure how

0:25:37.440 --> 0:25:40.960
<v Speaker 1>this really benefits us just yet. It seemed really good

0:25:40.960 --> 0:25:44.200
<v Speaker 1>for advertisers and their clients, It seemed great for Google,

0:25:44.440 --> 0:25:48.480
<v Speaker 1>but newspapers weren't totally sold on it. In fact, The

0:25:48.520 --> 0:25:50.840
<v Speaker 1>New York Times said that their plan was to forge

0:25:50.880 --> 0:25:55.359
<v Speaker 1>relationships with these smaller advertisers and ultimately to create a

0:25:55.440 --> 0:25:59.520
<v Speaker 1>direct relationship with them, eventually cutting Google out of the equation,

0:25:59.680 --> 0:26:01.800
<v Speaker 1>and that they were very upfront about this, like it

0:26:01.840 --> 0:26:04.159
<v Speaker 1>wasn't even on the slide. They're like, no, this was

0:26:04.160 --> 0:26:07.480
<v Speaker 1>our plan, We've told Google. Google was actually doing something

0:26:07.520 --> 0:26:11.720
<v Speaker 1>similar with radio stations. Like with the newspapers, the strategy

0:26:11.840 --> 0:26:15.960
<v Speaker 1>was to secure unsold ad inventory on radio stations and

0:26:16.000 --> 0:26:20.520
<v Speaker 1>then auction that space off to advertisers who otherwise wouldn't

0:26:20.560 --> 0:26:24.080
<v Speaker 1>have the opportunity to secure radio spots. And no big

0:26:24.119 --> 0:26:26.520
<v Speaker 1>surprise here. Google would then go on to try and

0:26:26.560 --> 0:26:29.720
<v Speaker 1>do the same thing with television. In two thousand and seven,

0:26:30.160 --> 0:26:33.879
<v Speaker 1>Google would secure an agreement with clear Channel Communications to

0:26:33.960 --> 0:26:37.320
<v Speaker 1>sell ads across their stations. And here's a fun fact.

0:26:37.560 --> 0:26:42.480
<v Speaker 1>Clear Channel Communications would eventually transform into iHeartMedia, So I

0:26:42.520 --> 0:26:45.160
<v Speaker 1>figured I should mention that since you know I worked

0:26:45.200 --> 0:26:49.800
<v Speaker 1>for iHeart podcasts. But the radio experiment would only last

0:26:49.880 --> 0:26:52.640
<v Speaker 1>for about three years because in two thousand and nine

0:26:52.680 --> 0:26:56.240
<v Speaker 1>Google pulled the plug on it, and the print advertising

0:26:56.440 --> 0:27:00.359
<v Speaker 1>experiment as well. The push to extend web advertising strees

0:27:00.400 --> 0:27:03.920
<v Speaker 1>to the quote unquote real World appeared to be mostly

0:27:04.000 --> 0:27:08.280
<v Speaker 1>a bust. It just didn't have a level that was sustainable.

0:27:08.680 --> 0:27:13.040
<v Speaker 1>The initial success was really promising, but it didn't last.

0:27:13.560 --> 0:27:16.360
<v Speaker 1>Fun side fact, audio ads would actually make a return

0:27:16.880 --> 0:27:20.000
<v Speaker 1>many many years later in twenty twenty, but this time

0:27:20.359 --> 0:27:23.080
<v Speaker 1>the audio ads were not designed.

0:27:22.520 --> 0:27:23.960
<v Speaker 2>To play on the radio.

0:27:24.040 --> 0:27:27.879
<v Speaker 1>Instead, they were designed to play against YouTube. The idea

0:27:27.960 --> 0:27:31.200
<v Speaker 1>was that more folks were listening to YouTube content while

0:27:31.240 --> 0:27:34.879
<v Speaker 1>not necessarily actively watching it. They might listen to it

0:27:34.920 --> 0:27:39.520
<v Speaker 1>while they do other tasks like cooking or cleaning, or

0:27:39.720 --> 0:27:42.439
<v Speaker 1>trying to find out exactly what is making that eerie

0:27:42.520 --> 0:27:48.000
<v Speaker 1>whaling sound beneath the floorboards. You hear it right anyway.

0:27:48.240 --> 0:27:51.480
<v Speaker 1>In twenty twenty two, Google would open up audio ads

0:27:51.520 --> 0:27:54.439
<v Speaker 1>to all advertisers who wanted to take advantage of listener

0:27:54.440 --> 0:27:57.440
<v Speaker 1>habits as they used YouTube to listen to stuff like

0:27:57.520 --> 0:28:01.240
<v Speaker 1>streaming music or podcasts. So audio ads are back. Maybe

0:28:01.840 --> 0:28:03.640
<v Speaker 1>they're just not the same thing as they were back

0:28:03.680 --> 0:28:06.440
<v Speaker 1>in two thousand and six. But speaking of that, let's

0:28:06.560 --> 0:28:09.919
<v Speaker 1>get back into the history of Google advertising. So in

0:28:09.920 --> 0:28:14.400
<v Speaker 1>two thousand and seven, Google would introduce pay per action ads.

0:28:14.760 --> 0:28:18.360
<v Speaker 1>So pay per click is a type of pay per action, right.

0:28:18.840 --> 0:28:21.480
<v Speaker 1>The action in that case is clicking on the ad.

0:28:21.560 --> 0:28:25.320
<v Speaker 1>The advertiser only has to pay when users take the

0:28:25.359 --> 0:28:27.600
<v Speaker 1>action of clicking on the ad itself. If they just

0:28:27.640 --> 0:28:31.200
<v Speaker 1>see it, there's no charge. However, that's not the only

0:28:31.280 --> 0:28:35.280
<v Speaker 1>type of action you could monetize. The action could be

0:28:35.280 --> 0:28:37.960
<v Speaker 1>something else. For example, maybe you set up an ad

0:28:38.000 --> 0:28:42.160
<v Speaker 1>deal where you will only pay if the user not

0:28:42.280 --> 0:28:45.280
<v Speaker 1>just clicks through, but signs up to say, subscribe to

0:28:45.320 --> 0:28:48.480
<v Speaker 1>a newsletter, or maybe you only pay if the user

0:28:48.600 --> 0:28:52.760
<v Speaker 1>will click through and make a purchase on the target site.

0:28:52.920 --> 0:28:55.960
<v Speaker 1>As you might imagine, the ad rates on those types

0:28:56.000 --> 0:29:00.800
<v Speaker 1>of ads can get pretty expensive because very few people

0:29:01.200 --> 0:29:03.360
<v Speaker 1>in general, like in the grand scheme of things, are

0:29:03.400 --> 0:29:05.200
<v Speaker 1>going to take those actions, but the ones who do

0:29:05.240 --> 0:29:07.920
<v Speaker 1>are going to be very valuable. So the AD rates

0:29:07.920 --> 0:29:10.640
<v Speaker 1>are going to be much higher for those kinds of actions,

0:29:11.160 --> 0:29:12.800
<v Speaker 1>but at the same time, they're not going to happen

0:29:12.840 --> 0:29:15.640
<v Speaker 1>as frequently as someone who just say clicks on an

0:29:15.680 --> 0:29:19.480
<v Speaker 1>AD or just looks in an AD. Google also experimented

0:29:19.680 --> 0:29:22.200
<v Speaker 1>with a tool that could display how many times users

0:29:22.280 --> 0:29:26.600
<v Speaker 1>search particular keywords. Obviously that's really important, right, Like, if

0:29:26.640 --> 0:29:29.400
<v Speaker 1>you're sitting there trying to determine which keywords you want

0:29:29.400 --> 0:29:32.200
<v Speaker 1>to target for your ads, it's helpful to know which

0:29:32.280 --> 0:29:36.120
<v Speaker 1>keywords are really popular versus which ones aren't. Let's say

0:29:36.160 --> 0:29:39.719
<v Speaker 1>you're an advertiser representing a sporting goods company, and so

0:29:40.080 --> 0:29:44.080
<v Speaker 1>you take a look to see which keywords are really trending,

0:29:44.520 --> 0:29:47.240
<v Speaker 1>and you're looking at phishing rod and you see a

0:29:47.240 --> 0:29:50.200
<v Speaker 1>lot of folks are searching for phishing rod, but very

0:29:50.240 --> 0:29:53.479
<v Speaker 1>few are actually searching for rod and real. So if

0:29:53.520 --> 0:29:56.520
<v Speaker 1>you're only going to target one of those sets of keywords,

0:29:56.560 --> 0:29:58.520
<v Speaker 1>you're probably going to want to target the phishing rod

0:29:58.560 --> 0:30:03.280
<v Speaker 1>one because those are the folks who are targeting more people.

0:30:03.360 --> 0:30:05.560
<v Speaker 1>More people are going to see her ad because that's

0:30:05.600 --> 0:30:08.080
<v Speaker 1>what most people are searching for You could argue that

0:30:08.160 --> 0:30:11.480
<v Speaker 1>if more people are serious about phishing and they're using

0:30:11.520 --> 0:30:15.200
<v Speaker 1>rod and Real, maybe you want to target that one instead. Yeah,

0:30:15.200 --> 0:30:17.560
<v Speaker 1>there are fewer people who are searching for it, but

0:30:17.600 --> 0:30:20.520
<v Speaker 1>the ones who are searching are really serious about getting

0:30:20.520 --> 0:30:22.440
<v Speaker 1>into fishing. There are a lot of decisions that had

0:30:22.440 --> 0:30:24.440
<v Speaker 1>to be made, but in order to make those decisions,

0:30:24.520 --> 0:30:28.000
<v Speaker 1>you need the analytical tools in the first place. Okay,

0:30:28.320 --> 0:30:31.400
<v Speaker 1>when we come back, we're going to talk about probably

0:30:31.600 --> 0:30:37.160
<v Speaker 1>the biggest change for Google's advertising strategy, or at least

0:30:37.160 --> 0:30:38.880
<v Speaker 1>the most impactful one.

0:30:38.720 --> 0:30:39.520
<v Speaker 2>I would argue.

0:30:39.960 --> 0:30:42.240
<v Speaker 1>But before we do that, let's take another break to

0:30:42.280 --> 0:30:55.800
<v Speaker 1>think our sponsors. Okay, I would argue that the biggest

0:30:55.840 --> 0:30:58.280
<v Speaker 1>move Google made in two thousand and seven was a

0:30:58.400 --> 0:31:02.400
<v Speaker 1>three point one billion with a B dollar acquisition of

0:31:02.440 --> 0:31:05.680
<v Speaker 1>a little company called double Click. So Dwight Merriman and

0:31:05.760 --> 0:31:08.160
<v Speaker 1>Kevin O'Connor came up with the idea for double Click

0:31:08.480 --> 0:31:10.920
<v Speaker 1>way back in the nineties, and it had its humble

0:31:10.920 --> 0:31:14.640
<v Speaker 1>beginnings as a web banner ad business. They figured that

0:31:14.720 --> 0:31:17.360
<v Speaker 1>the web would give them the chance to track ad

0:31:17.400 --> 0:31:20.560
<v Speaker 1>performance in a way that other media just couldn't do. Right,

0:31:20.680 --> 0:31:24.200
<v Speaker 1>Like you can buy ads for television or magazines or whatever,

0:31:24.520 --> 0:31:27.640
<v Speaker 1>but you're never really sure how much of your audience

0:31:27.680 --> 0:31:31.320
<v Speaker 1>actually saw or paid attention to the ad that you've

0:31:31.360 --> 0:31:34.240
<v Speaker 1>placed in front of them. With banner ads, you could

0:31:34.280 --> 0:31:36.680
<v Speaker 1>tell how many people actually took action, right, because you

0:31:36.680 --> 0:31:40.000
<v Speaker 1>could count how many people clicked on the ad. Plus

0:31:40.040 --> 0:31:42.080
<v Speaker 1>you would also still know how many impressions the ad

0:31:42.120 --> 0:31:45.520
<v Speaker 1>got whether anyone clicked on it or not, so you

0:31:45.560 --> 0:31:48.600
<v Speaker 1>would have that information too. The co creators met up

0:31:48.600 --> 0:31:50.760
<v Speaker 1>with a bunch of other folks who got involved, and

0:31:50.840 --> 0:31:53.120
<v Speaker 1>they merged their idea with another company that was kind

0:31:53.120 --> 0:31:55.520
<v Speaker 1>of struggling to do something similar, and they got to

0:31:55.560 --> 0:31:59.360
<v Speaker 1>work and double Click forged a path by using online

0:31:59.400 --> 0:32:02.400
<v Speaker 1>cookies to track user behaviors, which meant the company could

0:32:02.440 --> 0:32:06.800
<v Speaker 1>do better paid advertisements. They could pair ads with specific users.

0:32:06.840 --> 0:32:10.280
<v Speaker 1>So targeted advertising was starting to become a thing, and

0:32:11.080 --> 0:32:15.120
<v Speaker 1>it was really onto something. Double Click was really kind

0:32:15.160 --> 0:32:18.400
<v Speaker 1>of zeroing in on what the future of online advertising

0:32:18.440 --> 0:32:20.880
<v Speaker 1>was going to be. So another company called Hellman and

0:32:20.920 --> 0:32:23.600
<v Speaker 1>Friedman bought double Click in two thousand and five. They

0:32:23.640 --> 0:32:26.320
<v Speaker 1>spent a cool one point one billion dollars, and it

0:32:26.360 --> 0:32:29.400
<v Speaker 1>was from them that Google would purchase double Click in

0:32:29.440 --> 0:32:33.000
<v Speaker 1>two thousand and seven for the three point one billion dollars.

0:32:33.400 --> 0:32:35.640
<v Speaker 1>The FTC took a look at this deal to make

0:32:35.680 --> 0:32:38.600
<v Speaker 1>sure everything was copasetic, and they said, it doesn't look

0:32:38.640 --> 0:32:39.480
<v Speaker 1>like a problem to us.

0:32:40.120 --> 0:32:41.720
<v Speaker 2>Now. I seriously wonder.

0:32:41.480 --> 0:32:44.240
<v Speaker 1>If the deal were to happen today, if our current

0:32:44.400 --> 0:32:47.320
<v Speaker 1>FTC would have objected to it, because I bet they

0:32:47.320 --> 0:32:50.440
<v Speaker 1>would have. But that was not how the world turned

0:32:50.480 --> 0:32:53.080
<v Speaker 1>back in two thousand and seven. Two thousand and seven,

0:32:53.120 --> 0:32:56.360
<v Speaker 1>if you wanted to get a massive merger through chances

0:32:56.400 --> 0:32:59.800
<v Speaker 1>are the FTC would be like, Yeah, it's fine. These days,

0:32:59.840 --> 0:33:02.240
<v Speaker 1>they FTC is more like, eh, that looks a little

0:33:02.280 --> 0:33:05.320
<v Speaker 1>scary to me. So double click became part of the

0:33:05.400 --> 0:33:08.360
<v Speaker 1>Google Empire, and Google began to take advantage of double

0:33:08.400 --> 0:33:12.880
<v Speaker 1>clicks technologies, and that would really accelerate Google's ability to

0:33:13.760 --> 0:33:17.120
<v Speaker 1>leverage ads. In two thousand and eight, Google introduced a

0:33:17.160 --> 0:33:20.160
<v Speaker 1>new dashboard to allow advertisers to buy ad space across

0:33:20.160 --> 0:33:23.120
<v Speaker 1>different types of media. Keep in mind, this was still

0:33:23.160 --> 0:33:26.880
<v Speaker 1>when Google was in print and radio and TV before

0:33:26.920 --> 0:33:28.960
<v Speaker 1>they would pull the plug on all that, but at

0:33:29.000 --> 0:33:33.480
<v Speaker 1>this time they were really selling ad space through AdWords

0:33:33.760 --> 0:33:38.080
<v Speaker 1>across multiple platforms, whether that was the Web or newspapers

0:33:38.160 --> 0:33:40.920
<v Speaker 1>or magazines. All the magazine thing really only lasted a

0:33:40.960 --> 0:33:45.560
<v Speaker 1>brief time, or radio or television. And we know that

0:33:45.640 --> 0:33:47.520
<v Speaker 1>this would start to collapse in two thousand and nine

0:33:47.560 --> 0:33:49.840
<v Speaker 1>because that's when Google would shut down its print and

0:33:49.960 --> 0:33:52.680
<v Speaker 1>radio ad operations. But in two thousand and eight, the

0:33:52.720 --> 0:33:55.959
<v Speaker 1>plan was to create a kind of integrated user interface

0:33:56.120 --> 0:33:59.120
<v Speaker 1>for advertisers, to give them all the options in the

0:33:59.120 --> 0:34:01.600
<v Speaker 1>world to have their ad place wherever they felt would

0:34:01.640 --> 0:34:05.080
<v Speaker 1>work best. So it was a neat idea. It just

0:34:05.120 --> 0:34:08.279
<v Speaker 1>turned out that Google really had not nailed how to

0:34:08.400 --> 0:34:12.759
<v Speaker 1>integrate with these other pre existing forms of media. So

0:34:12.880 --> 0:34:15.960
<v Speaker 1>Google also opened up the opportunity for advertisers to use

0:34:16.000 --> 0:34:19.840
<v Speaker 1>third party advertising tags to track their ad performance across

0:34:19.840 --> 0:34:23.000
<v Speaker 1>Google's content network. So again, this would only apply to

0:34:24.200 --> 0:34:27.160
<v Speaker 1>ad Sense ads. You know, ad sets only works on

0:34:27.280 --> 0:34:32.000
<v Speaker 1>Google's network of content sites. They weren't selling ad Sense

0:34:32.080 --> 0:34:35.320
<v Speaker 1>for just generic sites that weren't part of Google's network.

0:34:35.560 --> 0:34:38.440
<v Speaker 1>But it meant that advertisers didn't have to rely solely

0:34:38.600 --> 0:34:42.920
<v Speaker 1>upon Google's own integrated internal analytics to see how their

0:34:42.920 --> 0:34:46.320
<v Speaker 1>ads were doing. So that was good, right because you know,

0:34:47.200 --> 0:34:52.320
<v Speaker 1>you worry when Google is the only source of information

0:34:52.360 --> 0:34:54.080
<v Speaker 1>about how well your ads are doing, because you don't

0:34:54.120 --> 0:34:56.759
<v Speaker 1>know if they're telling the truth. But then with these

0:34:56.800 --> 0:35:00.319
<v Speaker 1>third party tags, suddenly the advertisers were able to to

0:35:00.560 --> 0:35:04.840
<v Speaker 1>monitor ad performance independently of Google and make sure that

0:35:04.960 --> 0:35:07.680
<v Speaker 1>everything is going well, or if it's something's not going well,

0:35:07.760 --> 0:35:10.800
<v Speaker 1>that they can swap things out. In two thousand and nine,

0:35:11.000 --> 0:35:14.359
<v Speaker 1>while shutting down print and radio advertising projects, Google made

0:35:14.360 --> 0:35:17.799
<v Speaker 1>another acquisition. This time it was a company called ad

0:35:17.840 --> 0:35:20.920
<v Speaker 1>Mob or ad Mob as it might turn out to be,

0:35:21.560 --> 0:35:25.920
<v Speaker 1>and this specialized in ads on mobile platforms. Now, in

0:35:25.960 --> 0:35:29.920
<v Speaker 1>my opinion, this was an incredibly savvy move on Google's

0:35:29.960 --> 0:35:33.080
<v Speaker 1>part because just keep in mind, in two thousand and seven,

0:35:33.239 --> 0:35:37.040
<v Speaker 1>Apple proved that there was a market for a consumer smartphone,

0:35:37.280 --> 0:35:40.880
<v Speaker 1>particularly in the United States, they launched an iPhone. It

0:35:40.920 --> 0:35:45.400
<v Speaker 1>starts to sell incredibly well. Google follows suit by introducing

0:35:45.400 --> 0:35:48.480
<v Speaker 1>the Android operating system several months later, and then we

0:35:48.520 --> 0:35:52.080
<v Speaker 1>would see habits shift dramatically as people began to use

0:35:52.120 --> 0:35:56.799
<v Speaker 1>smartphones more frequently to access the web. So entire websites

0:35:56.800 --> 0:36:00.520
<v Speaker 1>were scrambling to adopt new mobile friendly strategies they never

0:36:00.560 --> 0:36:03.080
<v Speaker 1>had to worry about before. So it stands to reason

0:36:03.120 --> 0:36:05.680
<v Speaker 1>that Google wanted to leverage a company that specialized in

0:36:05.719 --> 0:36:09.960
<v Speaker 1>mobile advertising, rather than having to reinvent the wheel themselves,

0:36:10.400 --> 0:36:12.920
<v Speaker 1>they went and got a company that was already focused

0:36:12.960 --> 0:36:15.160
<v Speaker 1>on this sort of thing, and they could kind of

0:36:15.160 --> 0:36:19.280
<v Speaker 1>get ahead of this growing trend of the mobile web

0:36:19.360 --> 0:36:23.160
<v Speaker 1>becoming the dominant form of people accessing the web. Google

0:36:23.160 --> 0:36:26.200
<v Speaker 1>would continue to refine its ad tools over the years, so,

0:36:26.280 --> 0:36:29.840
<v Speaker 1>for example, in twenty eleven, the company gave advertisers the

0:36:29.960 --> 0:36:33.799
<v Speaker 1>chance to optimize which ads to display based on conversion

0:36:33.880 --> 0:36:36.879
<v Speaker 1>rates rather than through click through rates. So if you're

0:36:36.880 --> 0:36:40.200
<v Speaker 1>wondering what does that mean, Well, first, most advertisers will

0:36:40.239 --> 0:36:43.200
<v Speaker 1>have a whole bunch of ads for the same client, right.

0:36:43.520 --> 0:36:46.960
<v Speaker 1>They might have twenty or thirty different ads they're running

0:36:47.320 --> 0:36:50.360
<v Speaker 1>that are all about trying to move the same product

0:36:50.440 --> 0:36:54.400
<v Speaker 1>or service for the same client. But they have different images,

0:36:54.640 --> 0:36:58.040
<v Speaker 1>or different wording or different calls to action, but they're

0:36:58.080 --> 0:37:00.680
<v Speaker 1>all designed to try and get the same resist right

0:37:00.760 --> 0:37:01.480
<v Speaker 1>to sell.

0:37:01.239 --> 0:37:02.360
<v Speaker 2>This product or service.

0:37:03.000 --> 0:37:06.719
<v Speaker 1>Ideally, as an advertiser, you want to see which of

0:37:06.760 --> 0:37:09.560
<v Speaker 1>your ads are having the best impact, and when you

0:37:09.600 --> 0:37:13.960
<v Speaker 1>see that, you might want to start shifting to rely

0:37:14.160 --> 0:37:17.080
<v Speaker 1>more on that ad versus all the other ones you're

0:37:17.120 --> 0:37:20.439
<v Speaker 1>running for the same product or service, and you could

0:37:20.520 --> 0:37:23.520
<v Speaker 1>optimize it a couple different ways. If you optimize via

0:37:23.640 --> 0:37:27.080
<v Speaker 1>click through rate, what you're prioritizing are the ads that

0:37:27.160 --> 0:37:30.399
<v Speaker 1>get the most clicks on them. But click through isn't

0:37:30.440 --> 0:37:33.920
<v Speaker 1>the same thing as conversion. A conversion is when you

0:37:33.960 --> 0:37:37.200
<v Speaker 1>get a user to become a customer, So it's when

0:37:37.239 --> 0:37:40.360
<v Speaker 1>you convince your user to take a further action, such

0:37:40.440 --> 0:37:43.560
<v Speaker 1>as to make a purchase. The ads that lead to

0:37:43.600 --> 0:37:46.960
<v Speaker 1>conversions might be the ones you want to emphasize. You know,

0:37:47.000 --> 0:37:49.160
<v Speaker 1>maybe they don't get as many clicks as the highest

0:37:49.160 --> 0:37:52.600
<v Speaker 1>click through rate ones do, but the important thing is

0:37:52.640 --> 0:37:55.080
<v Speaker 1>the people who are clicking on that ad are the

0:37:55.080 --> 0:37:58.960
<v Speaker 1>ones who are buying what you're selling. So Google gave

0:37:59.000 --> 0:38:02.880
<v Speaker 1>advertisers the chance to automatically optimize based on whatever criteria

0:38:02.920 --> 0:38:05.080
<v Speaker 1>they found to be the most important for their clients.

0:38:05.320 --> 0:38:08.160
<v Speaker 1>So the advertisers could say, all right, well, if these

0:38:08.880 --> 0:38:12.320
<v Speaker 1>twenty ads are running and these three ads are getting

0:38:12.560 --> 0:38:16.919
<v Speaker 1>the most conversions, automatically, those three will get prioritized over

0:38:17.120 --> 0:38:21.320
<v Speaker 1>the other seventeen or whatever I think I said twenty.

0:38:21.080 --> 0:38:24.000
<v Speaker 1>So that would be the way that would kind of

0:38:24.040 --> 0:38:27.279
<v Speaker 1>work in a broad, high level sense. Now, I'm not

0:38:27.320 --> 0:38:30.440
<v Speaker 1>going to go over all the different features and changes

0:38:30.440 --> 0:38:33.720
<v Speaker 1>in Google's advertising business. That would require a mini series

0:38:33.760 --> 0:38:36.279
<v Speaker 1>of episodes, and I'm sure it would be interesting to

0:38:36.400 --> 0:38:38.640
<v Speaker 1>some listeners, but personally, I think I would find it

0:38:38.680 --> 0:38:41.560
<v Speaker 1>a little on the dull side to really go into

0:38:41.600 --> 0:38:44.759
<v Speaker 1>that deep detail. But we can hit a couple of

0:38:44.800 --> 0:38:49.400
<v Speaker 1>important points. For example, on July twenty fourth, twenty eighteen,

0:38:49.640 --> 0:38:54.759
<v Speaker 1>AdWords got a makeover, so Google rebranded AdWords and renamed

0:38:54.760 --> 0:38:58.120
<v Speaker 1>it Google Ads. So it's pretty much the same product,

0:38:58.200 --> 0:39:00.759
<v Speaker 1>just with a new name. If you're Cynicle, you could

0:39:00.760 --> 0:39:03.680
<v Speaker 1>say Google Ads is the product that lets an advertiser

0:39:04.000 --> 0:39:06.760
<v Speaker 1>buy the top spot in search results for particular keywords.

0:39:06.800 --> 0:39:09.440
<v Speaker 1>You just got to spend the money and suddenly you're

0:39:09.480 --> 0:39:11.600
<v Speaker 1>at the top of the search results. You do still

0:39:11.640 --> 0:39:15.360
<v Speaker 1>have that little tag that if people are paying attention,

0:39:15.680 --> 0:39:18.399
<v Speaker 1>they'll see it's an ad as opposed to the top

0:39:18.440 --> 0:39:21.560
<v Speaker 1>search result. But that same year, in twenty eighteen, Google

0:39:21.640 --> 0:39:25.319
<v Speaker 1>grouped its Google Analytics three sixty platform with most of

0:39:25.320 --> 0:39:29.880
<v Speaker 1>its double click properties and rename them the Google Marketing Platform,

0:39:30.440 --> 0:39:33.239
<v Speaker 1>the double Click Ad Exchange, and the Double Click for

0:39:33.280 --> 0:39:38.600
<v Speaker 1>Publishers products. Those became the Google Ad Manager so everything

0:39:38.680 --> 0:39:42.040
<v Speaker 1>was sort of getting rebranded and to new names and

0:39:42.080 --> 0:39:45.800
<v Speaker 1>collected together to have stuff that complemented each other become

0:39:45.840 --> 0:39:48.600
<v Speaker 1>a single platform. So let's finish up with a quick

0:39:48.640 --> 0:39:54.280
<v Speaker 1>talk about how much money all this advertising actually brings in. First,

0:39:54.920 --> 0:39:58.120
<v Speaker 1>keep in mind how Google has an incredible grip on

0:39:58.200 --> 0:40:01.280
<v Speaker 1>market share, particularly when it comes to stuff like online

0:40:01.360 --> 0:40:05.399
<v Speaker 1>video and online search. So I've pulled some stuff from

0:40:05.480 --> 0:40:08.720
<v Speaker 1>various statistic sites. Keep in mind everyone has their own

0:40:08.880 --> 0:40:14.880
<v Speaker 1>version of analytics, and there's probably a pretty wide range

0:40:15.000 --> 0:40:18.080
<v Speaker 1>of error margins here as well, but it gives us

0:40:18.080 --> 0:40:22.319
<v Speaker 1>an idea, right, So let's start with desktop search. Now

0:40:22.360 --> 0:40:27.400
<v Speaker 1>we're talking about laptops and like desktop computers. According to Statista,

0:40:27.880 --> 0:40:30.360
<v Speaker 1>Google search takes up more than eighty percent of the

0:40:30.400 --> 0:40:35.200
<v Speaker 1>market share for that, so eight out of ten web

0:40:35.239 --> 0:40:39.560
<v Speaker 1>search is being done on computers are using Google. That's

0:40:40.160 --> 0:40:43.399
<v Speaker 1>more than just dominant. But on mobile it gets even

0:40:43.640 --> 0:40:47.240
<v Speaker 1>more dramatic. Stat Counter estimates Google to have a ninety

0:40:47.400 --> 0:40:52.560
<v Speaker 1>five percent market share for mobile search. But even that

0:40:52.680 --> 0:40:55.719
<v Speaker 1>gets left behind when we look at online video like

0:40:55.760 --> 0:40:59.840
<v Speaker 1>streaming video. According to six Sense, YouTube has a ninety

0:41:00.160 --> 0:41:04.680
<v Speaker 1>seven point seven to one percent market share. The largest

0:41:04.719 --> 0:41:09.359
<v Speaker 1>competitor is JW Player, which has one point three five

0:41:09.440 --> 0:41:12.920
<v Speaker 1>percent market share, So no wonder the US government suspects

0:41:12.960 --> 0:41:15.960
<v Speaker 1>Google to have an anti competitive advantage. They do have

0:41:16.160 --> 0:41:20.919
<v Speaker 1>an insane market share in these areas. Keep in mind

0:41:21.000 --> 0:41:24.799
<v Speaker 1>that all of these are really just platforms upon which

0:41:24.920 --> 0:41:28.399
<v Speaker 1>Google can serve advertising. So all that market share means

0:41:28.400 --> 0:41:32.240
<v Speaker 1>that Google has ample opportunity to give ads to us.

0:41:32.400 --> 0:41:34.920
<v Speaker 1>And in twenty twenty three, the company made a whopping

0:41:35.080 --> 0:41:39.440
<v Speaker 1>two hundred thirty seven point eighty six billion with a

0:41:39.640 --> 0:41:43.919
<v Speaker 1>B dollars in AD revenue. That was about seventy seven

0:41:44.040 --> 0:41:47.359
<v Speaker 1>percent of all the revenue that the company generated last year.

0:41:47.680 --> 0:41:52.000
<v Speaker 1>That's a lot of princely sums, and it is why

0:41:52.520 --> 0:41:55.480
<v Speaker 1>I and lots of other people say that Google is

0:41:55.640 --> 0:42:01.160
<v Speaker 1>ultimately an advertising company, not a search company, search video.

0:42:01.640 --> 0:42:05.400
<v Speaker 1>These things are just methods by which Google can bring

0:42:05.440 --> 0:42:10.400
<v Speaker 1>advertising to us. And obviously Google's ad strategy goes well

0:42:10.400 --> 0:42:12.960
<v Speaker 1>beyond what I've covered today. As I said, to really

0:42:12.960 --> 0:42:14.680
<v Speaker 1>get into detail, we would have to do a full

0:42:14.719 --> 0:42:17.080
<v Speaker 1>mini series of it, but I thought it'd be interesting

0:42:17.120 --> 0:42:20.160
<v Speaker 1>to just kind of take a quick look and get

0:42:20.560 --> 0:42:24.360
<v Speaker 1>a surface level understanding of what's going on. It's also

0:42:24.760 --> 0:42:28.920
<v Speaker 1>a reminder that if the service you're using is free,

0:42:29.640 --> 0:42:34.160
<v Speaker 1>chances are you're the product, right. So like, if it's

0:42:34.239 --> 0:42:36.880
<v Speaker 1>free for you to use web search, well, the reason

0:42:37.160 --> 0:42:40.640
<v Speaker 1>it's free is because there's all this advertising that's playing

0:42:40.680 --> 0:42:44.440
<v Speaker 1>against that web search. Your behaviors are shaping what ads

0:42:44.440 --> 0:42:47.479
<v Speaker 1>are going to be sent to you, and the fact

0:42:47.560 --> 0:42:51.160
<v Speaker 1>that you are spending time using these services means the

0:42:51.200 --> 0:42:53.359
<v Speaker 1>services get to know more and more about you, which

0:42:53.400 --> 0:42:57.040
<v Speaker 1>means they can sell that information to advertisers or leverage

0:42:57.040 --> 0:43:00.880
<v Speaker 1>that information with advertisers in order to serve quote unquote

0:43:01.640 --> 0:43:06.400
<v Speaker 1>better ads to you. It just becomes this system in

0:43:06.440 --> 0:43:10.799
<v Speaker 1>which we, the users, are actually the products. So good

0:43:10.800 --> 0:43:13.360
<v Speaker 1>thing to recall, good thing to keep in mind. Doesn't

0:43:13.360 --> 0:43:16.719
<v Speaker 1>mean that you shouldn't use these things, but it's good

0:43:16.760 --> 0:43:19.560
<v Speaker 1>to be aware of it and not to just be

0:43:19.760 --> 0:43:23.520
<v Speaker 1>naive and think, oh, isn't it nice that Google offers

0:43:23.560 --> 0:43:27.880
<v Speaker 1>this service for free. Anyway, I hope you are all well.

0:43:28.360 --> 0:43:32.719
<v Speaker 1>I'm getting better every day, which is a relief, and I'll.

0:43:32.520 --> 0:43:34.640
<v Speaker 2>Talk to you again really soon.

0:43:41.040 --> 0:43:45.720
<v Speaker 1>Tech Stuff is an iHeartRadio production. For more podcasts from iHeartRadio,

0:43:46.040 --> 0:43:49.760
<v Speaker 1>visit the iHeartRadio app, Apple Podcasts, or wherever you listen

0:43:49.800 --> 0:43:54.719
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