Speaker 1: You're listening to part two of Unexplained, Season seven, episode fourteen.
Speaker 1: If These Walls could scream. Early in the afternoon of
Speaker 1: February fifth, twenty thirteen, shortly after getting off the phone
Speaker 1: with Missing Persons, detectives Wallace, to Nelly and Greg Stearns,
Speaker 1: along with the small team of officers, made the short
Speaker 1: journey from their offices to the Stayone main hostel in
Speaker 1: the Cecil Building. To Nelly observed the vast building as
Speaker 1: it came into view, looming, hulking and high over the street.
Speaker 1: It had recently been repainted in alabaster, the color of
Speaker 1: new beginnings, the colour of a pale skin. On the side,
Speaker 1: a large painted sign, the color of deoxygenated blood red
Speaker 1: Cecil Hotel, low daily weekly rates. Tornelli and Sterns pulled
Speaker 1: up outside and stepped into the cool winter air as
Speaker 1: thick dark clouds hung low in the sky above. Once inside,
Speaker 1: Tonelli and Sterns took a moment to admire the recently
Speaker 1: refurbished grand foyer, no less spectacular than the day when
Speaker 1: the hotel first opened. You could almost imagine the boisterous
Speaker 1: guests of eighty years ago sweeping through in sharp suits
Speaker 1: and party dresses on their way to the theater, an
Speaker 1: image soon punctured by a sign on the wall warning
Speaker 1: that no visitors were allowed upstairs and for guests to
Speaker 1: show keys upon request for their own protection, a mark
Speaker 1: perhaps of the hotel's more recent sketchy reputation. A few
Speaker 1: residents shuffled in and out as detectives to Nelly and
Speaker 1: stern snooped around before a member of staff directed them
Speaker 1: to the Stay On Main reception located next door. As
Speaker 1: it transpired, the main entrance was only used by Stay
Speaker 1: On Main guests after eleven PM. A single receptionist was
Speaker 1: stationed at a bright white and orange desk to Nelly
Speaker 1: approached them and requested to speak to the manager. A
Speaker 1: moment later, General manager Amy Price appeared from a back
Speaker 1: room to Nelly confirmed with her that Elisa was traveling alone.
Speaker 1: Then he asked Price if she could remember seeing the
Speaker 1: young woman entering or leaving the hotel with anyone else
Speaker 1: during her stay. But Price was adamant that Elisa had
Speaker 1: last been seen by a member of staff entering the
Speaker 1: big building alone on the afternoon of January thirty. First
Speaker 1: Manager Amy Price took the men through Elisa's booking history,
Speaker 1: explaining that she had initially made reservations to stay for
Speaker 1: three nights, starting on the evening of Monday, January twenty eight,
Speaker 1: with the intention of checking out on January thirty first. However,
Speaker 1: Elisa had decided to extend her stay for one more night.
Speaker 1: Price didn't know why. Then she mentioned something intriguing. Elisa
Speaker 1: had originally booked into Room five oh six B, a
Speaker 1: six bed shared dorm, but she'd later be moved to
Speaker 1: a private room after some of Eliza's roommates made complaints
Speaker 1: about Elisa's odd behavior. The detectives made a note and
Speaker 1: requested all CCTV footage covering the duration of Elisa's stay
Speaker 1: be handed over to them. Next, the detectives examined the
Speaker 1: belongings that had been removed from Elisa's room. They found
Speaker 1: a backpack full of clothes, as well as a large handbag,
Speaker 1: an overnight bag full of cosmetics, and Elisa's laptop, but
Speaker 1: conspicuously no mobile phone. This collection of items was troubling
Speaker 1: to Tonelli and Sterns. These weren't ordinarily the type of
Speaker 1: things you abandoned out of choice. There was one other
Speaker 1: item among Eliza's possessions, that the detectives hadn't expected, a
Speaker 1: small bag of pill bottles. To Nelly didn't recognize all
Speaker 1: the names, but knew enough to understand that it was
Speaker 1: psychiatric medication. Tonelli had an officer bag it all up
Speaker 1: before they made their way to the fifth floor, led
Speaker 1: by maintenance worker Santiago Lopez. To Nelli and Sterns stepped
Speaker 1: out of the lift into the quiet of an empty
Speaker 1: corridor that stretched out in front of them its walls.
Speaker 1: An oppressive shade of brown, muffled sounds emanated from behind
Speaker 1: closed doors as the detectives made their way down the hall,
Speaker 1: deeper into the heart of the building. Finally, they stopped
Speaker 1: outside room five to one, one, where Elisa had last
Speaker 1: stayed inside. It was small and cramped, taken up mostly
Speaker 1: by a single queen sized double bed. Its orange and
Speaker 1: white sheets clashed garishly with the sky blue walls and
Speaker 1: umber colored carpet. A small flat screen bolted to the
Speaker 1: back wall played soundless scenes of the day's news as
Speaker 1: Tonelli inspected the tiny en suite, its shower and lavatory
Speaker 1: separated only by a flimsy shower curtain. To Nelli listened
Speaker 1: for a moment as the sound of clanging pipes drifted
Speaker 1: up from the depths of the building. Stepping back into
Speaker 1: the dimly lit corridor to Nelly clocked the communal bathroom
Speaker 1: and shower area at the far end of the floor.
Speaker 1: Maintenance worker Santiago Lopez confirmed that each floor was set
Speaker 1: up in a similar fashion, with a fire exit at
Speaker 1: each end, allowing access onto the floor from anywhere else
Speaker 1: in the building. It only then became clear to the
Speaker 1: detectives just how big a task they had on their hands.
Speaker 1: Though the Stay on Maine operated independently to the Cecil,
Speaker 1: thanks to the fire exits, any of the main building's
Speaker 1: temporary or permanent residents technically had access to the Stay
Speaker 1: on Mainz rooms. In other words, that meant there were
Speaker 1: seven hundred rooms worth of potential suspects related to Elisa's disappearance.
Speaker 1: By early afternoon, with more officers requested to join the search,
Speaker 1: a command post was set up in the lobby of
Speaker 1: the main building. LAPD officers, grouped in pairs were instructed
Speaker 1: to go from room to room searching for any sign
Speaker 1: that a body might be hidden in sight. Maintenance worker
Speaker 1: Santiago Lopez was requested to assist in the opening of doors,
Speaker 1: along with chief engineer Pedro Tova, who'd worked at the
Speaker 1: Cecil for over thirty years. A team of sniffer dogs
Speaker 1: who'd been given some samples of Elisa's clothing were also
Speaker 1: brought in to help. Vancouver, Elisa's family waited with increasing
Speaker 1: desperation for any more news. Having learned that afternoon that
Speaker 1: there was still no sign of a Lisa, they made
Speaker 1: the decision to fly down to Los Angeles. Back at
Speaker 1: the Cecil, the last floor of the hotel to be
Speaker 1: checked whilst the fifteenth, though as low Pairs explained to Tanelli,
Speaker 1: technically it was actually the fourteenth. Like many hotels for
Speaker 1: superstitious reasons, the Cecil had no thirteenth floor because you know,
Speaker 1: something terrible might happen if it did. Although it was
Speaker 1: possible to get to the fifteenth floor in the lift,
Speaker 1: it was off limits to guests and residents alike, and
Speaker 1: the doors would not open up on it without a
Speaker 1: maintenance key. After a quick sweep of the floor with
Speaker 1: the dogs, nothing of note was found, and attention then
Speaker 1: turned to the roof. There were four ways to gain
Speaker 1: access to it, by one of the three fire escapes
Speaker 1: that ran the full height of the building, or through
Speaker 1: the access door on the fifteenth floor. As the detectives
Speaker 1: had already established the fire escapes could be accessed from
Speaker 1: any floor of the hotel, but Pedro Tovar, the engineer,
Speaker 1: suspected it would be difficult for anyone to get up
Speaker 1: them without being noticed. As for the access door, not
Speaker 1: only was it located on the top floor only accessible
Speaker 1: with a maintenance key, but it was also kept locked
Speaker 1: at all times and was linked to the fire alarm system.
Speaker 1: Tovar led them to the access door, then by way
Speaker 1: of demonstration, pushed it open, instantly triggering the fire alarm.
Speaker 1: As he headed off to disable it. Detectives to Nelly
Speaker 1: and Stern stepped back to let the dog team head
Speaker 1: out first before following them onto the roof. The roof
Speaker 1: was much as they expected, comprised of three large rectangular
Speaker 1: sections following the shape of the hotel, like the three
Speaker 1: prongs of the letter E, stretching out from the back
Speaker 1: of the hotel to the front. Each section was completely empty,
Speaker 1: while at the very back of the roof, just behind
Speaker 1: them stood four large water cisterns raised on a four
Speaker 1: foot high platform. Each of the tanks stood roughly ten
Speaker 1: feet high by six feet wide and could hold up
Speaker 1: to a thousand gallons of water pumped up from below
Speaker 1: street level. A small and empty maintenance hut overlooked the tanks.
Speaker 1: To Nelli gazed out at the downtown Los Angeles skyline,
Speaker 1: rendered even more flat and dull than usual by the
Speaker 1: low hanging cloud, remembering again the pills he found in
Speaker 1: Elisa's bag. Might she have been suicidal? He thought. He
Speaker 1: wandered across to the edge of the roof and peered
Speaker 1: over the side, taking in the full fourteen story drop,
Speaker 1: then looked back across the empty roof. There was nothing
Speaker 1: there for them. Okay, let's wrap it up, he said.
Speaker 1: The following day, Elisa's parents, Yena and David, and sister
Speaker 1: Sarah flew to LA to assist the police with their inquiries.
Speaker 1: With the press beginning to sniff out the story, the
Speaker 1: LAPD decided to hold a press conference to get ahead
Speaker 1: of them, but also to make an appeal to the
Speaker 1: public for help. A host of journalists and photographers jostled
Speaker 1: for position outside one hundred West first Street. Lieutenant Walter
Speaker 1: Tigue took to the microphone and announced that Alisa Lamb,
Speaker 1: a Canadian citizen, who'd last been seen at the Cecil
Speaker 1: Hotel on January thirty first, was officially missing. As members
Speaker 1: of the press shouted out questions, Sarah, Yina and David,
Speaker 1: who was barely able to bring his eyes up from
Speaker 1: the floor, stirred in somber silence. Behind Teague, a large
Speaker 1: photo of a smiling a Lisa in puce colored glasses
Speaker 1: and a pink and blue checkered hoodie was displayed prominently
Speaker 1: on a poster to their right. Within days, it would
Speaker 1: be plastered throughout the downtown area for the rest of
Speaker 1: the day to Nelly and Stearns interviewed the family in
Speaker 1: the hope of getting a better understanding of Elsa's carriay. First,
Speaker 1: they wanted to know about the pills they found. In total.
Speaker 1: Among the sinus and pain relief tablets, the officers found
Speaker 1: seventy LAMYCHTYL tablets, twenty SERA cole tablets, one hundred and
Speaker 1: twenty four Offexa x R capsules, as well as fifty
Speaker 1: seven bupropion tablets, all commonly used in the treatment of
Speaker 1: psychiatric ailments. As the detectives had suspected her sister, Sarah
Speaker 1: confirmed that Elisa suffered from depression. She was diagnosed with
Speaker 1: bipolar disorder in her final year of high school and
Speaker 1: had taken medication for it ever since. The medication was
Speaker 1: not insignificant. Lamictyl is a brand name of lamotrogene, an
Speaker 1: anticonvulsant that prevents the rapid fire of neurons that can
Speaker 1: lead to epileptic seisure, but it's also used to treat
Speaker 1: bipolar depression by preventing the onset of mania. Seraquel, a
Speaker 1: brand name of quettiepine, helps manage the balance of dopamine
Speaker 1: and serotonin levels in the brain. Although both medications are
Speaker 1: fairly common in the treatment of bipolar they are not
Speaker 1: without potentially harmful side effects. Limotrogene can lead to blurring
Speaker 1: of vision, loss of balance, and memory loss, and quetiepine
Speaker 1: can often cause a hellish combination of insomnia and fatigue,
Speaker 1: although Eleas's prescribed dosage was at the lower end of
Speaker 1: the scale for this drug. Venlafaccine, the chemical compound of effexa,
Speaker 1: is also commonly prescribed for sufferers of depression, which, like quetiepine,
Speaker 1: is used to control potentially dangerous chemical imbalances in the
Speaker 1: brain that can lead to suicidal thoughts. Pupropion is one
Speaker 1: of the most frequently prescribed antidepressants in the States. It
Speaker 1: was a difficult subject approach, but one that had to
Speaker 1: be addressed. The detectives in quiet if Elisa had ever
Speaker 1: expressed any suicidal tendencies, but her sister Sarah was adamant
Speaker 1: that she hadn't. It's not uncommon for sufferers of depression
Speaker 1: to have long periods of lucidity and apparent happiness, only
Speaker 1: for that to be offset by one event or other
Speaker 1: that could trigger a dangerous and sometimes irretrievable downward spiral.
Speaker 1: The detectives wondered whether anything specific might have happened in
Speaker 1: Elisa's life recently that could have caused such an event.
Speaker 1: The family weren't entirely sure either way. The more the
Speaker 1: detectives learned about the missing woman, the more tangible their
Speaker 1: sense of who exactly they were searching for became. Elisa
Speaker 1: was twelve years old when she arrived in Vancouver from
Speaker 1: China with her family in two thousand and three. It
Speaker 1: hadn't been an easy adjustment for a young girl to make,
Speaker 1: coming to a due culture and facing stereotypical prejudices, but
Speaker 1: Elisa was smart, warm, and approachable, and despite being a
Speaker 1: little self conscious, she was outgoing and always eager to
Speaker 1: meet new people. At school, she was a high achiever,
Speaker 1: but as she neared the end of high school, things
Speaker 1: began to change. Elisa's parents sensed her listlessness, but talking
Speaker 1: about it was complicated and nothing they did seemed to help.
Speaker 1: A doctor consulted, prescriptions were written, and by the time
Speaker 1: Elisa was applying for college, she was regularly taking medication
Speaker 1: for depression. Elisa earned a place to study history at
Speaker 1: the University of British Columbia, but by the summer of
Speaker 1: her third year in twenty twelve, she had yet to
Speaker 1: complete a single year of her studies. Her parents, David
Speaker 1: and Yena, were all too aware that she was failing
Speaker 1: her course, but perhaps they didn't know how much she
Speaker 1: appreciated what it took for them to afford her that opportunity,
Speaker 1: only for her to be throwing it all away, and
Speaker 1: how much that crippled her. Neither did they know about
Speaker 1: the anonymous blog and tumbler pages that she kept online,
Speaker 1: added with the Chuck Paula nick quote, You're always haunted
Speaker 1: by the idea you're wasting your life, and how her
Speaker 1: emotions would often leave her feeling isolated, but her sister
Speaker 1: Sarah knew, as she explained to Detective to Nelly, that
Speaker 1: Eliza wasn't suicidal like most people. She just wanted time
Speaker 1: to figure out who she was supposed to be before
Speaker 1: the world and all its potential, spiraled away from her.
Speaker 1: In August twenty twelve, Aliza was told that she wouldn't
Speaker 1: be kicked out of college after all, but was advised
Speaker 1: to take the year off and return the following summer
Speaker 1: to begin again. Slowly, she found a renewed sense of
Speaker 1: purpose and she was determined to make the most of
Speaker 1: her unofficial year out. In October, she made inquiries about
Speaker 1: volunteering on a farm and found the perfect location in
Speaker 1: Santa Cruz, California. She had always wanted to visit la
Speaker 1: and made a plan to stop off there on the way.
Speaker 1: In November, Elisa suffered a sudden drop in her mood, and,
Speaker 1: unknown to her family, she wrote anonymously about having suicidal
Speaker 1: thoughts on tumbler. However, things had sufficiently lifted by the
Speaker 1: end of the month for her to undertake a seemingly
Speaker 1: much enjoyed solo trip to Toronto and Ottawa. Detective to
Speaker 1: Nelly asked the family about relationships and discovered that Elisa
Speaker 1: had a relatively long term boyfriend until recently. Although they'd
Speaker 1: broken up shortly before the New Year, she hadn't seemed
Speaker 1: too upset by it, But perhaps Elisa hadn't shared with
Speaker 1: anyone how the emotion of the break up had suddenly
Speaker 1: caught up with her in the weeks prior to leaving
Speaker 1: for America. Another area of concern for the detectives was
Speaker 1: the possibility that Elisa may have come off her drugs,
Speaker 1: but as Elisa's parents attested, she'd always been good at
Speaker 1: taking her medication and didn't seem to suffer any obvious
Speaker 1: side effects from it. What's more, the drugs appeared to
Speaker 1: be working. Prior to her trip, the family had enjoyed
Speaker 1: a pleasant holiday season together, with Elisa appearing in good
Speaker 1: spirits right up to the time she'd left. Having booked
Speaker 1: the flights in early January, Alisa was looking forward to
Speaker 1: getting out there, and from what they could tell from
Speaker 1: her daily calls back home, she'd been positively buoyant. Elisa
Speaker 1: began what she called her West Coast tour on January
Speaker 1: twenty second, and spent a week in San Diego before
Speaker 1: she arrived in Los Angeles by train on January twenty eighth.
Speaker 1: The family didn't know if she'd planned to meet up
Speaker 1: with anyone, but she'd definitely been alone when she checked
Speaker 1: into the Stay on Maine. They knew little about her
Speaker 1: subsequent movements, other than the fact that she attended that
Speaker 1: recording of the Conan O'Brien show on the night at Wednesday,
Speaker 1: January thirtieth, presumably alone, they thought. Before her disappearance, Elisa
Speaker 1: had called her parents every day and sounded happy to
Speaker 1: Nellie asked them if Elisa had mentioned anything about having
Speaker 1: to move rooms at the Stay on Maine, but it
Speaker 1: was the first they'd heard about it. The detectives thanked
Speaker 1: the family for their time and reassured them they would
Speaker 1: do everything they could to find their daughter. The lap
Speaker 1: press conference led to a flood of phone calls and
Speaker 1: speculative reports of Elisa's whereabouts, but nothing much of use
Speaker 1: turned up. That was until the following day, when Katie Orphan,
Speaker 1: the manager of the last bookstore located just a few
Speaker 1: minutes walk from the Stay on Maine, got in contact
Speaker 1: with the police. Orton had seen Alsa in the store
Speaker 1: on the afternoon of January thirty first, the day she'd
Speaker 1: last been seen by hotel staff. Often even remembered speaking
Speaker 1: with the young woman who dropped in to buy presents
Speaker 1: for her family around about noon. This put her whereabouts
Speaker 1: at least in the vicinity of the hotel prior to
Speaker 1: returning there later that afternoon. Perhaps most significantly, Katie Orten
Speaker 1: remembered that Elisa was not only alone, but that she
Speaker 1: was outgoing, friendly and completely lucid. Then, after days trawling
Speaker 1: through over eight hundred hours of CCTV footage taken from
Speaker 1: inside the hotel and surrounding eight ms, the police tech
Speaker 1: team finally made a breakthrough. Elisa was picked up on
Speaker 1: security footage recorded from inside the lobby of the Stay
Speaker 1: on Maine on the afternoon of the thirty first. The
Speaker 1: first piece of footage showed Elisa engaged in a short
Speaker 1: and seemingly innocuous conversation with two men. The men appeared
Speaker 1: to handle Lisa a small box before they each said
Speaker 1: their goodbyes, with the men then leaving the hotel and
Speaker 1: Elisa heading off alone in the other direction toward the
Speaker 1: lift and presumably back to her room. Detectives to Nellie
Speaker 1: and Stearns were called in to take a look at
Speaker 1: the footage for themselves. They watched the first clips eagerly,
Speaker 1: flush with excitement at the possibility of having a major
Speaker 1: lead to follow up on, maybe even potential suspects they
Speaker 1: could interview. However, they had disappointed to learn that the
Speaker 1: two men, whose faces were not easy to see, didn't
Speaker 1: appear on any further clips entering or exiting the building.
Speaker 1: But that wasn't the footage the tech team wanted the
Speaker 1: detectives to see. The footage they really wanted them to
Speaker 1: watch was something altogether different. Detectives to Nelly and Sterns
Speaker 1: watched on as the next clip was loaded up. Then
Speaker 1: the technician hit play. The footage that played out before
Speaker 1: all of them had been recorded in one of the
Speaker 1: hotel's lifts later that evening, to Nelly and Sterns moved
Speaker 1: in closer to the screen as a silent colored shot
Speaker 1: flickered up on the monitor of an empty lift car.
Speaker 1: The car then begins to move up through the levels
Speaker 1: until stopping at the fourteenth floor, or what would have
Speaker 1: been the thirteenth if it wasn't for the superstitious contractors.
Speaker 1: A short time later, the lift doors open to reveal
Speaker 1: an empty corridor from out of which a young woman
Speaker 1: matching Elisa's description appears from the left hand side and
Speaker 1: enters the lift. The woman, wearing a burgundy hooded sweater,
Speaker 1: black shorts and sandals, turns immediately to the control panel,
Speaker 1: bends in close to the buttons, and bizarrely presses the
Speaker 1: entire middle row, lighting up fl ten seven four, the
Speaker 1: mezzanine level the basement, and one further button below. After
Speaker 1: pressing the buttons, the woman casually steps back into the
Speaker 1: corner of the lift, keeping her eyes fixed on the
Speaker 1: seemingly empty corridor beyond as her hands dangle by her side.
Speaker 1: But the doors don't close as might be expected. Then
Speaker 1: something even more strange happens. The woman takes a small
Speaker 1: step toward the open door, then, in one quick movement,
Speaker 1: slides herself forward on one leg before sticking her head
Speaker 1: out into the corridor. After a quick look left and right,
Speaker 1: the woman then steps hurriedly back into the lift and
Speaker 1: retreats first against the right wall before backing into the corner,
Speaker 1: pulling her body in tight as if she is hiding
Speaker 1: from somebody. When no one comes, the woman then steps
Speaker 1: back into the open doorway of the lift. She stays
Speaker 1: there for a moment, peering out into the apparently empty corridor,
Speaker 1: before jumping out suddenly, as if trying to surprise someone.
Speaker 1: But again there seems to be nobody else there, and
Speaker 1: all the while the doors remain open, refusing to shut,
Speaker 1: and there is more as detectives. To Nelly and Steren's
Speaker 1: struggle to comprehend what it is they are looking at,
Speaker 1: the CCTV footage gets increasingly strange as the woman continues
Speaker 1: to stand in the corridor. She puts her arms above
Speaker 1: her head for a moment and walks back into the lift.
Speaker 1: Her moods are now languid and off balance. She turns
Speaker 1: back to the control panel and once again presses the
Speaker 1: same middle row of buttons, going back over them a
Speaker 1: number of times before stepping again into the empty corridor beyond.
Speaker 1: She waits for a moment, then turns to the right,
Speaker 1: and for a brief second, it appears that she is
Speaker 1: speaking to someone, her arms moving up and down in
Speaker 1: a strange, undulating manner, but still there is seemingly nobody there.
Speaker 1: To Nelly and Stern's watch transfixed as the woman's peculiar
Speaker 1: dance of hand gestures plays out. At one point, she
Speaker 1: seems to move them speculatively in front of her, as
Speaker 1: if she were fumbling her way across a dark room.
Speaker 1: Then suddenly she grabs at her fingers, twisting them as
Speaker 1: if ringing out a wet cloth. After a few more seconds,
Speaker 1: the woman simply spins to the left and walks away
Speaker 1: to Nellie keeps his eyes locked on the corridor, waiting
Speaker 1: for a glimpse of whommeever she'd been speaking to, But
Speaker 1: nobody comes. As the timecode continues running, the doors finally
Speaker 1: close softly, and the now deserted lift begins to move, slowly,
Speaker 1: making its way through each of the different floors that
Speaker 1: the woman had selected. The footage was taken a matter
Speaker 1: of hours after an outgoing, friendly and lucid Elisa had
Speaker 1: spoken to bookshop manager Katie Orphan. But that isn't all.
Speaker 1: With no subsequent footage found of Alisa leaving the building,
Speaker 1: detectives to Nellie and Sterns have something solid at last
Speaker 1: to go on whether Elisa is alive or dead. She
Speaker 1: is still somewhere inside the hotel. You've been listening to
Speaker 1: part two of Unexplained, Season seven, episode fourteen if these
Speaker 1: Walls could scream. The third and final part will be
Speaker 1: released next Friday, February second. This episode was written by
Speaker 1: Richard McLain smith. Unexplained is an Avy Club Productions podcast
Speaker 1: created by Richard McLain Smith. All other elements of the podcast,
Speaker 1: including the music, are also produced by me Richard mc
Speaker 1: clean smith. Unexplained. The book and audiobook, with stories never
Speaker 1: before featured on the show, is now available to buy worldwide.
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