1 00:00:08,080 --> 00:00:12,719 Speaker 1: Welcome to Strictly Business Varieties podcast featuring conversations with industry 2 00:00:12,800 --> 00:00:16,400 Speaker 1: leaders about the business of media and entertainment on Tad 3 00:00:16,440 --> 00:00:20,360 Speaker 1: Spangler with Variety. Today, we have two guests joining us 4 00:00:20,360 --> 00:00:23,960 Speaker 1: from Twitter, Sarah Rosen, who is head of US Entertainment 5 00:00:23,960 --> 00:00:28,360 Speaker 1: and News Partnerships, and Lara Cohen, Global head of partners. 6 00:00:28,880 --> 00:00:33,720 Speaker 1: These two executives basically represent two sides of Twitter's entertainment business. 7 00:00:34,240 --> 00:00:38,440 Speaker 1: Sarah Rosen works with media companies and studios to help 8 00:00:38,440 --> 00:00:40,760 Speaker 1: them figure out how to get the most out of 9 00:00:40,920 --> 00:00:45,960 Speaker 1: Twitter platform, and Lara Cohen works with talent who used 10 00:00:45,960 --> 00:00:50,640 Speaker 1: Twitter to engage with users around the world on a 11 00:00:50,720 --> 00:01:05,400 Speaker 1: daily basis. Will be right back with Strictly Business. We're 12 00:01:05,440 --> 00:01:09,600 Speaker 1: back with Sarah Rosen and Lara Cohen from Twitter. Thank 13 00:01:09,640 --> 00:01:14,000 Speaker 1: you both for joining us today. Thank you for having us. 14 00:01:14,840 --> 00:01:19,160 Speaker 1: Nothing says business like me and Sarah. Okay, you're making 15 00:01:19,160 --> 00:01:24,240 Speaker 1: our podcast dreams come true. Well, so, you too, basically 16 00:01:24,319 --> 00:01:29,200 Speaker 1: represent the two sides of Twitter's entertainment business. Um with 17 00:01:29,319 --> 00:01:33,320 Speaker 1: the organic talent side, the Lara overseas is as head 18 00:01:33,319 --> 00:01:37,679 Speaker 1: of partners globally and on the media company studio side. 19 00:01:38,800 --> 00:01:42,320 Speaker 1: With Sarah, um, why don't you just first each talk 20 00:01:42,360 --> 00:01:45,120 Speaker 1: about what do each of you do at Twitter? What 21 00:01:45,240 --> 00:01:49,720 Speaker 1: is your mission there? Sure, Larry, you want to start, 22 00:01:49,760 --> 00:01:53,520 Speaker 1: and then I can play off of you. Sure. On 23 00:01:53,600 --> 00:01:57,400 Speaker 1: the Partner's team, our job is to connect the biggest 24 00:01:57,400 --> 00:02:02,320 Speaker 1: and brightest voices on the platform with their audiences, um 25 00:02:02,320 --> 00:02:06,240 Speaker 1: through Twitter and through like creative use of our full 26 00:02:06,240 --> 00:02:11,680 Speaker 1: suite of creator tools. And for my set of the house, 27 00:02:12,320 --> 00:02:17,920 Speaker 1: we're working with content partners, mostly larger entities like TV networks, 28 00:02:18,080 --> 00:02:22,400 Speaker 1: music partners, publishers, etcetera. We're helping them be the best 29 00:02:22,400 --> 00:02:25,680 Speaker 1: they possibly can be on Twitter from an organic standpoint, 30 00:02:25,720 --> 00:02:29,239 Speaker 1: and that's where we cross over with Lara's team best practices, 31 00:02:29,360 --> 00:02:32,760 Speaker 1: the latest and greatest on products. And then part two 32 00:02:32,840 --> 00:02:36,000 Speaker 1: of what we do is help them drive revenue against 33 00:02:36,080 --> 00:02:41,000 Speaker 1: their content on Twitter through Twitter Amplify. Okay, so you 34 00:02:41,040 --> 00:02:43,680 Speaker 1: two work together quite a bit. I would think, Um, 35 00:02:43,720 --> 00:02:46,239 Speaker 1: if there's talent storing in a new TV show or 36 00:02:46,240 --> 00:02:49,360 Speaker 1: a movie, Um, that's a project that's bigger than just 37 00:02:49,880 --> 00:02:54,320 Speaker 1: one brand or one actor or something like that. Right. Yeah, 38 00:02:54,320 --> 00:02:56,760 Speaker 1: I think I think the great thing about about the 39 00:02:56,760 --> 00:02:59,040 Speaker 1: way our teams worked together, and it really started from 40 00:02:59,040 --> 00:03:01,720 Speaker 1: the origins of you know, one of the great success 41 00:03:01,760 --> 00:03:06,440 Speaker 1: stories of Twitter plus TB is you know Scandal and um, 42 00:03:06,520 --> 00:03:09,600 Speaker 1: Carrie Washington starting getting the cast till live tweet that 43 00:03:10,200 --> 00:03:13,079 Speaker 1: and then you know Sarah's team working with ABC to 44 00:03:13,200 --> 00:03:19,400 Speaker 1: sort of jump into that conversation and amplify that conversation. Now, 45 00:03:19,440 --> 00:03:22,160 Speaker 1: I'm I'm old enough to remember when there was this 46 00:03:22,240 --> 00:03:27,079 Speaker 1: whole supposed category emerging of second screen television apps. Right, 47 00:03:27,160 --> 00:03:30,160 Speaker 1: you were going to sit there with your dedicated app 48 00:03:30,280 --> 00:03:35,920 Speaker 1: for whatever and watch television, um, and interact with it online. Well, 49 00:03:36,240 --> 00:03:41,640 Speaker 1: the social networks like Twitter became the place where that happens. Um. 50 00:03:41,920 --> 00:03:44,960 Speaker 1: Was that something that you know because you both have 51 00:03:45,080 --> 00:03:50,320 Speaker 1: been with Twitter in US eons in internet time, right, 52 00:03:50,360 --> 00:03:54,840 Speaker 1: you've been the dawn of time. When I joined Twitter, 53 00:03:55,320 --> 00:03:57,480 Speaker 1: we didn't we didn't have native video. I think it 54 00:03:57,520 --> 00:04:00,800 Speaker 1: took like fifteen clicks to get to actually watch a video. 55 00:04:01,120 --> 00:04:05,640 Speaker 1: So yes, it was actually funny story. I actually launched 56 00:04:05,800 --> 00:04:09,240 Speaker 1: native video with Neil Patrick Harris. I went to Neil 57 00:04:09,240 --> 00:04:13,040 Speaker 1: Patrick Neil Patrick Harris's house because he was going to 58 00:04:13,080 --> 00:04:15,280 Speaker 1: be in the as he was going to be hosting 59 00:04:15,400 --> 00:04:19,880 Speaker 1: the Oscars, and um, we we shot a native video 60 00:04:19,920 --> 00:04:22,840 Speaker 1: from his house and then launched it from there. I 61 00:04:22,920 --> 00:04:24,760 Speaker 1: think I was like on the phone with engineers because 62 00:04:24,800 --> 00:04:29,240 Speaker 1: it wasn't working. When was that? I think that was. 63 00:04:30,560 --> 00:04:32,560 Speaker 1: I would need to need to fact check that, but 64 00:04:32,600 --> 00:04:37,880 Speaker 1: I think it was yeah. Yeah. But what would each 65 00:04:37,920 --> 00:04:42,400 Speaker 1: of you say is you know the biggest change that 66 00:04:42,480 --> 00:04:45,880 Speaker 1: you've seen overall in this UM in social media space, 67 00:04:45,920 --> 00:04:50,760 Speaker 1: in the entertainment space UM as they INTERSECTU over the 68 00:04:51,160 --> 00:04:54,159 Speaker 1: you know, eight eight plus years that you've been doing 69 00:04:54,200 --> 00:04:58,600 Speaker 1: this gig. I mean I I can speak from my side. Obviously, 70 00:04:58,600 --> 00:05:00,960 Speaker 1: Twitter has evolved as a plot form and what we're 71 00:05:01,160 --> 00:05:03,840 Speaker 1: how you can consume content has evolved any really, it 72 00:05:03,920 --> 00:05:06,680 Speaker 1: started as a text based app. Now it's very much 73 00:05:06,760 --> 00:05:10,119 Speaker 1: media forward, and now we're we've got some great stuff 74 00:05:10,120 --> 00:05:13,840 Speaker 1: working in the audio space. I think from an industry standpoint, 75 00:05:14,680 --> 00:05:17,080 Speaker 1: over the last seven years that I've been in Twitter, 76 00:05:17,240 --> 00:05:20,880 Speaker 1: the marketplace has gotten a lot more crowded. So, you know, 77 00:05:21,120 --> 00:05:23,799 Speaker 1: early days it was Twitter and Facebook, then it was Twitter, 78 00:05:23,800 --> 00:05:26,640 Speaker 1: Facebook and Instagram. Then it was Snapped. Now and we 79 00:05:26,720 --> 00:05:31,039 Speaker 1: have interest and TikTok and LinkedIn, and so when we're 80 00:05:31,040 --> 00:05:34,800 Speaker 1: talking to partners, part of my team's job is to 81 00:05:34,839 --> 00:05:38,800 Speaker 1: help them understand what type of content they should be 82 00:05:38,839 --> 00:05:41,440 Speaker 1: publishing on Twitter because it isn't a one size fits Also, 83 00:05:41,480 --> 00:05:44,080 Speaker 1: if you think about these social media teams that really 84 00:05:44,120 --> 00:05:47,920 Speaker 1: have to distribute content across all of the platforms, our 85 00:05:48,000 --> 00:05:50,039 Speaker 1: job is to help guide them and how to be 86 00:05:50,120 --> 00:05:53,560 Speaker 1: successful on Twitter because the clip you're putting on Instagram 87 00:05:54,000 --> 00:05:56,480 Speaker 1: isn't the same clip you should be putting on Twitter 88 00:05:56,520 --> 00:05:59,880 Speaker 1: because they're they're different platforms and the user experiences to 89 00:06:00,360 --> 00:06:03,919 Speaker 1: and the way people consume content is different. So, Sarah, 90 00:06:03,960 --> 00:06:07,080 Speaker 1: what is you know the story that you tell to 91 00:06:07,279 --> 00:06:11,920 Speaker 1: media companies? What is Twitter best for? I mean, Twitter 92 00:06:12,040 --> 00:06:14,920 Speaker 1: is the place for conversation and it's really where you 93 00:06:14,960 --> 00:06:18,920 Speaker 1: can connect directly with your fans. I think, um, when 94 00:06:18,920 --> 00:06:22,760 Speaker 1: people come to Twitter, they're in a discovery mindset, um, 95 00:06:22,839 --> 00:06:28,159 Speaker 1: and they really are looking for authenticity. So when you're 96 00:06:28,279 --> 00:06:30,320 Speaker 1: a brand, and you know, off the top of my head, 97 00:06:30,400 --> 00:06:32,480 Speaker 1: some of the brands that do with the best are 98 00:06:32,839 --> 00:06:36,400 Speaker 1: and TV and Bravo. They are true to their voice 99 00:06:36,600 --> 00:06:41,280 Speaker 1: and and who you know, what they're brand is and 100 00:06:41,360 --> 00:06:44,880 Speaker 1: speak authentically to their fans and give their fans what 101 00:06:44,960 --> 00:06:47,880 Speaker 1: they want and connect directly. And that's how to be successful. 102 00:06:48,240 --> 00:06:52,120 Speaker 1: We are the place for realness and that's what resonates 103 00:06:52,200 --> 00:06:54,880 Speaker 1: with with users and the other thing just from a 104 00:06:55,279 --> 00:06:59,960 Speaker 1: from a more tactical standpoint, people actually read on Twitter 105 00:07:00,000 --> 00:07:03,480 Speaker 1: are so your words in your tweet matter. So, yes, 106 00:07:03,520 --> 00:07:06,600 Speaker 1: you're posting a video, but more so than other platforms, 107 00:07:06,680 --> 00:07:08,800 Speaker 1: people are in the mindset of reading the up to 108 00:07:08,800 --> 00:07:12,120 Speaker 1: two characters. So you can't just it's not just a 109 00:07:12,200 --> 00:07:14,640 Speaker 1: throwaway thing. Oh I have a video, My catching doesn't 110 00:07:14,680 --> 00:07:17,080 Speaker 1: matter a lot of times that's what people are looking 111 00:07:17,120 --> 00:07:20,160 Speaker 1: at first, or the words before they go into the video. 112 00:07:20,240 --> 00:07:23,760 Speaker 1: So it has to do with tactical execution and being 113 00:07:23,800 --> 00:07:26,800 Speaker 1: successful there. Well, Lara, let me ask you. I mean, 114 00:07:26,960 --> 00:07:32,960 Speaker 1: for some talent, right, don't they want a I don't know, 115 00:07:33,240 --> 00:07:37,360 Speaker 1: more airbrush type of experience. They don't want um, they 116 00:07:37,400 --> 00:07:42,440 Speaker 1: don't want this sort of unfiltered thing with the fans. 117 00:07:42,480 --> 00:07:44,840 Speaker 1: What do you know you talked about, like, where have 118 00:07:44,960 --> 00:07:46,880 Speaker 1: we evolved like since Sarah and I have been here, 119 00:07:46,920 --> 00:07:50,120 Speaker 1: And I think certainly, like you know, the products innovated. 120 00:07:50,160 --> 00:07:52,160 Speaker 1: I think we've shipped more in the last few months 121 00:07:52,200 --> 00:07:56,320 Speaker 1: than we did in entire years that Sarah have been here. 122 00:07:57,000 --> 00:07:59,560 Speaker 1: Really about really, I think a lot of the evolution 123 00:07:59,600 --> 00:08:01,840 Speaker 1: for US company is really drilling down to who we 124 00:08:01,880 --> 00:08:04,600 Speaker 1: are and what our superpower is, and our superpower is 125 00:08:05,120 --> 00:08:08,680 Speaker 1: you know, conversation and authenticity. And I think when it 126 00:08:08,720 --> 00:08:13,120 Speaker 1: comes to stars, you know, we we sort of understand 127 00:08:13,200 --> 00:08:15,240 Speaker 1: that not this is not always going to be a 128 00:08:15,240 --> 00:08:18,240 Speaker 1: place where everyone I want, I want every you know, 129 00:08:18,920 --> 00:08:21,520 Speaker 1: voice to you, I want every star to use Twitter. 130 00:08:21,600 --> 00:08:23,840 Speaker 1: But I also know that like some people are going 131 00:08:23,880 --> 00:08:27,320 Speaker 1: to be more authentic and real and honest and and 132 00:08:27,360 --> 00:08:29,360 Speaker 1: I think those are always the stars that sort of, 133 00:08:29,880 --> 00:08:36,680 Speaker 1: um really excel at Twitter. Now you both have, um, 134 00:08:36,679 --> 00:08:40,600 Speaker 1: probably encountered some some of this. You know, Twitter has 135 00:08:40,640 --> 00:08:44,199 Speaker 1: had some issues with safety and I think what Jack 136 00:08:44,240 --> 00:08:47,800 Speaker 1: Dorsey calls health of public conversation. There have been some 137 00:08:48,400 --> 00:08:52,000 Speaker 1: in some cases write some big name uh public figures 138 00:08:52,000 --> 00:08:54,920 Speaker 1: who've left the platform and maybe some of them that 139 00:08:54,960 --> 00:08:58,520 Speaker 1: can come back because of the of the problems there. 140 00:08:58,520 --> 00:09:02,160 Speaker 1: What um, what is that conversation like with talent partners, 141 00:09:02,200 --> 00:09:06,680 Speaker 1: with media partners who are concerned about, um, you know, 142 00:09:06,800 --> 00:09:10,720 Speaker 1: the level of harassment, say on Twitter compared with other 143 00:09:10,800 --> 00:09:15,280 Speaker 1: social platforms. Um. I'm look, I mean it's no it's 144 00:09:15,280 --> 00:09:18,320 Speaker 1: no secret that you know, Twitter has had its issues, 145 00:09:18,600 --> 00:09:21,880 Speaker 1: um with you know, vitriol on the platform. But I'm 146 00:09:21,920 --> 00:09:24,000 Speaker 1: really proud of the progress that we've made in the 147 00:09:24,040 --> 00:09:26,800 Speaker 1: health space, you know, and um the efforts. I think 148 00:09:27,400 --> 00:09:30,080 Speaker 1: my team has worked super closely with our policy team, 149 00:09:30,080 --> 00:09:32,640 Speaker 1: with our enforcement team, with our product team to make 150 00:09:32,679 --> 00:09:36,240 Speaker 1: the platform feel safer. And we've had you know, a 151 00:09:36,280 --> 00:09:39,480 Speaker 1: whole range of stars who have left come back. I 152 00:09:39,520 --> 00:09:42,720 Speaker 1: mean even even with you know, Chrissy Teagan for example, 153 00:09:42,760 --> 00:09:46,440 Speaker 1: I think she ultimately, you know, really decided that like 154 00:09:46,920 --> 00:09:49,760 Speaker 1: she needs her voice here. And I think that, like, um, 155 00:09:49,800 --> 00:09:52,240 Speaker 1: you know, we've we've taken a lot of strides to 156 00:09:52,320 --> 00:09:55,480 Speaker 1: make Twitter feel safer and healthier for for talent on 157 00:09:55,480 --> 00:09:59,320 Speaker 1: the platform. And I would say, you know, Larry's team 158 00:09:59,360 --> 00:10:02,120 Speaker 1: really is in the front lines of health and safety, 159 00:10:02,160 --> 00:10:05,559 Speaker 1: both from an internal standpoint and and fighting the battles 160 00:10:05,600 --> 00:10:08,960 Speaker 1: and representing these voices that are so important to Twitter 161 00:10:09,080 --> 00:10:12,040 Speaker 1: and what they need and what they experience, but also 162 00:10:12,120 --> 00:10:16,560 Speaker 1: from an education standpoint, and they're often then supporting my 163 00:10:16,720 --> 00:10:20,320 Speaker 1: team and helping to expand that message to um the 164 00:10:20,440 --> 00:10:24,360 Speaker 1: larger entities. But it's really the work that Lara and 165 00:10:24,400 --> 00:10:28,679 Speaker 1: her team do on a daily basis to educate the 166 00:10:29,440 --> 00:10:32,520 Speaker 1: v I T s on our platform is really important 167 00:10:32,559 --> 00:10:36,880 Speaker 1: and they're constantly. They're like superheroes. They're they're constantly fighting 168 00:10:36,880 --> 00:10:41,080 Speaker 1: the good fight. Sir. Thanks Sarah, Lara and I have 169 00:10:41,160 --> 00:10:43,880 Speaker 1: a love affair. So if if you're looking for any 170 00:10:44,120 --> 00:10:49,120 Speaker 1: just just so you know, we we adore each other. That's, uh, 171 00:10:49,160 --> 00:10:52,280 Speaker 1: that's good to know. UM, you know, recently on this 172 00:10:52,440 --> 00:10:54,800 Speaker 1: on this stub, recently, Twitter said it's working on this. 173 00:10:55,160 --> 00:11:00,480 Speaker 1: Unmentioned yourself from a conversation, so you could untag yourself, um, 174 00:11:00,520 --> 00:11:04,400 Speaker 1: from some other post or conversation. Is that something that 175 00:11:04,480 --> 00:11:10,160 Speaker 1: people are m you know, interested in in exploring. Yeah, 176 00:11:10,200 --> 00:11:12,760 Speaker 1: that's something that's something that actually came out was born 177 00:11:12,880 --> 00:11:15,840 Speaker 1: out of a brainstorm session with my team, um, working 178 00:11:15,880 --> 00:11:17,800 Speaker 1: with the product team and with the design and research 179 00:11:17,840 --> 00:11:20,440 Speaker 1: team about what we're hearing from the market and what 180 00:11:20,480 --> 00:11:23,360 Speaker 1: would be helpful for talent on the platform. And so, 181 00:11:23,520 --> 00:11:26,400 Speaker 1: I mean that's that's what's really great about Twitter. I 182 00:11:26,480 --> 00:11:28,760 Speaker 1: think that like, even though I think we punch above 183 00:11:28,760 --> 00:11:32,600 Speaker 1: our weight and have an outsized impact on the world, um, 184 00:11:32,640 --> 00:11:34,400 Speaker 1: at the end of the day, we're we're still a 185 00:11:34,400 --> 00:11:37,679 Speaker 1: pretty small company. And the cross functional work that happens 186 00:11:37,720 --> 00:11:40,200 Speaker 1: between teams like Sarah and Mind that are on the 187 00:11:40,240 --> 00:11:43,560 Speaker 1: front lines and sort of delivering product feedback back to 188 00:11:43,800 --> 00:11:47,000 Speaker 1: the product team and having that implemented is really exciting. 189 00:11:49,000 --> 00:11:51,880 Speaker 1: I think. I also think part of that is that 190 00:11:51,920 --> 00:11:55,440 Speaker 1: we have always had the number one mission is to 191 00:11:55,480 --> 00:11:59,880 Speaker 1: be good partners. So through the seven plus years that 192 00:12:00,040 --> 00:12:03,120 Speaker 1: I've been here, you know, we've sort of Twitter has 193 00:12:03,320 --> 00:12:06,600 Speaker 1: has had bumped ups and downs, and we haven't. We've 194 00:12:06,640 --> 00:12:10,240 Speaker 1: never been the biggest platform, we haven't been the newest UM. 195 00:12:10,320 --> 00:12:12,440 Speaker 1: So we've always set out to be the best to 196 00:12:12,559 --> 00:12:16,600 Speaker 1: work with. And we really do fight and and support 197 00:12:16,720 --> 00:12:20,280 Speaker 1: our partners in their own challenging landscape and try to 198 00:12:20,280 --> 00:12:23,120 Speaker 1: try to be as supportive as possible. And so you know, 199 00:12:23,160 --> 00:12:24,680 Speaker 1: one of the things we do is when we are 200 00:12:24,720 --> 00:12:29,440 Speaker 1: testing out new products or um potentially rolling out additional features, 201 00:12:29,480 --> 00:12:32,520 Speaker 1: we take it to these partners who have devoted their 202 00:12:32,559 --> 00:12:36,080 Speaker 1: time and energy and resources to Twitter and get real feedback, 203 00:12:36,120 --> 00:12:38,960 Speaker 1: and we listen to them, and and we we take 204 00:12:38,960 --> 00:12:40,960 Speaker 1: that feedback and try to apply it and work with 205 00:12:41,000 --> 00:12:44,520 Speaker 1: our cross functional internal teams because their their point of 206 00:12:44,600 --> 00:12:48,400 Speaker 1: view and their usage is really really vital. I think also, 207 00:12:48,520 --> 00:12:50,880 Speaker 1: like I mean plus one to everything Sarah just said, 208 00:12:50,920 --> 00:12:53,480 Speaker 1: and I think that, like you know, part of that 209 00:12:53,520 --> 00:12:55,680 Speaker 1: comes from the ethos even from the beginning of the 210 00:12:55,679 --> 00:12:57,640 Speaker 1: origins of sort of both of our teams here is 211 00:12:57,679 --> 00:13:01,120 Speaker 1: that we were never looking to disru upped or replace 212 00:13:01,400 --> 00:13:05,040 Speaker 1: traditional media. You know, our job was always to help 213 00:13:05,640 --> 00:13:10,959 Speaker 1: amplify and and you know, be that second screen experience UM, 214 00:13:11,000 --> 00:13:15,240 Speaker 1: to to make to make these experiences of traditional media 215 00:13:15,280 --> 00:13:18,400 Speaker 1: even better, and to bring to bring audiences, to expand 216 00:13:18,440 --> 00:13:22,120 Speaker 1: reach of audiences, UM, to help to help folks further 217 00:13:22,240 --> 00:13:26,400 Speaker 1: monetize their audiences, and to bring fans even closer to 218 00:13:26,800 --> 00:13:28,800 Speaker 1: you know, the stars and the shows and the movies 219 00:13:28,840 --> 00:13:31,520 Speaker 1: that they love the most. Yeah. I mean, I think 220 00:13:31,559 --> 00:13:34,120 Speaker 1: both of you have kind of touched on this word. 221 00:13:34,240 --> 00:13:37,600 Speaker 1: I mean, your goal, right is to make Twitter the 222 00:13:37,720 --> 00:13:43,000 Speaker 1: number one or number two platform that people want to 223 00:13:43,559 --> 00:13:47,040 Speaker 1: you know, engage with in terms of on the talent 224 00:13:47,160 --> 00:13:49,079 Speaker 1: and the and the media side. Yeah. I mean I 225 00:13:49,120 --> 00:13:51,320 Speaker 1: think that, like, there's just no deny. I think, you know, 226 00:13:51,360 --> 00:13:52,800 Speaker 1: you can say a lot about Twitter, but there's just 227 00:13:52,800 --> 00:13:56,800 Speaker 1: nona dying that Twitter makes big moment, big cultural moments better, 228 00:13:57,120 --> 00:13:59,800 Speaker 1: you know. I mean, I can't imagine watching in a 229 00:14:00,240 --> 00:14:03,040 Speaker 1: show at this point and not watching Twitter at the 230 00:14:03,080 --> 00:14:06,840 Speaker 1: same time, or you know, watching like the NBA Finals 231 00:14:07,000 --> 00:14:10,199 Speaker 1: or Election Night, Like I think, you know, it's that 232 00:14:10,440 --> 00:14:13,520 Speaker 1: added layer of conversation that gets added onto these big 233 00:14:13,559 --> 00:14:16,320 Speaker 1: cultural moments that I think is really what makes Twitter special. 234 00:14:16,360 --> 00:14:19,840 Speaker 1: That's always been sort of our secret sauce. And we 235 00:14:19,920 --> 00:14:23,440 Speaker 1: are we often tell partners back to talking about our 236 00:14:23,560 --> 00:14:25,640 Speaker 1: role in guiding them and how to be successful on 237 00:14:25,680 --> 00:14:29,240 Speaker 1: the platform. It's not an or, it's not we're not 238 00:14:29,280 --> 00:14:32,800 Speaker 1: in competition with these other platforms. It's an ant. It's 239 00:14:32,800 --> 00:14:36,520 Speaker 1: a whole ecosystem that really for these content partners, they 240 00:14:36,560 --> 00:14:39,680 Speaker 1: need to be leveraging in the best possible way and 241 00:14:39,680 --> 00:14:42,720 Speaker 1: and it actually is better for them and better for 242 00:14:42,840 --> 00:14:45,520 Speaker 1: us and better for the fans if they're leveraging all 243 00:14:45,560 --> 00:14:48,080 Speaker 1: these different platforms but in the right way, in in 244 00:14:48,200 --> 00:14:51,760 Speaker 1: the um sort of the right approach for for those 245 00:14:51,800 --> 00:14:56,000 Speaker 1: different communities. Okay, now, um, why don't you talk a 246 00:14:56,000 --> 00:14:59,640 Speaker 1: little bit about Twitter Spaces. You mentioned that you know 247 00:15:00,080 --> 00:15:03,600 Speaker 1: the company is continuing to develop new products and features. 248 00:15:04,320 --> 00:15:07,440 Speaker 1: What is spaces doing for each of your team's How 249 00:15:07,480 --> 00:15:11,760 Speaker 1: are talent media companies using it? Um? And you know, 250 00:15:11,840 --> 00:15:14,160 Speaker 1: what's the bank for the buck in terms of engagement? 251 00:15:14,200 --> 00:15:17,680 Speaker 1: This is if I can just editorialize, you're reciting Twitter, 252 00:15:17,680 --> 00:15:20,840 Speaker 1: Spaces is sort of like a it's like clubhouse in 253 00:15:20,880 --> 00:15:24,640 Speaker 1: a way where for live audio conversations or you tell 254 00:15:24,680 --> 00:15:26,720 Speaker 1: me how you position that. Yeah, I mean I think 255 00:15:26,760 --> 00:15:30,080 Speaker 1: look as as I've now said like seven hundred times 256 00:15:30,120 --> 00:15:32,600 Speaker 1: already in this podcast, like that Twitter is really is 257 00:15:32,640 --> 00:15:34,840 Speaker 1: the place for conversation. And I think what's exciting to 258 00:15:34,920 --> 00:15:37,920 Speaker 1: me about spaces is that like spaces a way to 259 00:15:37,960 --> 00:15:41,600 Speaker 1: sort of reimagine conversation on Twitter and and really sort 260 00:15:41,600 --> 00:15:45,000 Speaker 1: of bring your timeline to life. And so we've put 261 00:15:45,000 --> 00:15:47,080 Speaker 1: in a lot of thought collectively, Sarah and I both 262 00:15:47,120 --> 00:15:49,720 Speaker 1: of our teams, and thinking about you know, we we 263 00:15:49,720 --> 00:15:52,400 Speaker 1: we do think partners first, and we think about how 264 00:15:52,520 --> 00:15:55,920 Speaker 1: this could help partners. So one way, you know that 265 00:15:55,960 --> 00:15:58,280 Speaker 1: we're already seeing in action is that like spaces is 266 00:15:58,360 --> 00:16:02,000 Speaker 1: a way to reinvent the press junket, you know, the 267 00:16:02,000 --> 00:16:05,040 Speaker 1: traditional press junket. And we've seen this already with you know, 268 00:16:05,120 --> 00:16:08,280 Speaker 1: The Fast and the Furious, with the F nine cast. 269 00:16:08,960 --> 00:16:10,720 Speaker 1: Um we just we just did a big thing with 270 00:16:10,760 --> 00:16:13,680 Speaker 1: the Ghostbuster Scott the other day. So you know, imagine 271 00:16:13,720 --> 00:16:16,400 Speaker 1: a world where you can have a traditional press junket, 272 00:16:16,440 --> 00:16:22,360 Speaker 1: where amazing outlets like yours, you know, come to They 273 00:16:22,360 --> 00:16:24,880 Speaker 1: still come to Variety, you know, and they come to 274 00:16:25,280 --> 00:16:29,320 Speaker 1: you know, do do interviews with talent um to promote, 275 00:16:29,480 --> 00:16:31,880 Speaker 1: you know, to promote these projects that the talent and 276 00:16:31,960 --> 00:16:35,160 Speaker 1: studios are passionate about. And you could do that, you 277 00:16:35,200 --> 00:16:39,040 Speaker 1: know with talent. You know, someone's in London, someone's in 278 00:16:39,640 --> 00:16:42,000 Speaker 1: you know, you know, someone's in New York, someone's in 279 00:16:42,120 --> 00:16:44,560 Speaker 1: l A. You can all be together, um to do 280 00:16:44,720 --> 00:16:46,640 Speaker 1: to do a press junk Basically like no one has 281 00:16:46,640 --> 00:16:48,280 Speaker 1: to wear no one has to get their hair done, 282 00:16:48,320 --> 00:16:50,560 Speaker 1: no one has to wear heels, no one has to 283 00:16:50,640 --> 00:16:53,880 Speaker 1: drive on the four oh five. You know, it's like 284 00:16:54,000 --> 00:16:56,240 Speaker 1: it's like a win for everyone. And I think, you know, 285 00:16:56,600 --> 00:16:59,360 Speaker 1: that's that's really exciting, Like the reimagining of the press junket, 286 00:16:59,440 --> 00:17:02,400 Speaker 1: So bringing sort of the talent and the and the 287 00:17:02,400 --> 00:17:05,760 Speaker 1: press in the traditional players into a press junket in 288 00:17:05,800 --> 00:17:07,879 Speaker 1: a in a new way. It's exciting. And then you know, 289 00:17:07,880 --> 00:17:09,240 Speaker 1: with the fact that like you could do that in 290 00:17:09,280 --> 00:17:11,919 Speaker 1: front of a live audience and in fact have you know, 291 00:17:12,160 --> 00:17:14,760 Speaker 1: live live listeners be able to ask questions, sort of 292 00:17:14,920 --> 00:17:19,479 Speaker 1: democratize um something like the press junket experience, which is 293 00:17:19,840 --> 00:17:22,320 Speaker 1: you know, really exciting for us, But it's really the 294 00:17:22,480 --> 00:17:25,960 Speaker 1: live aspect of it that's the draw, isn't it. Yeah? 295 00:17:26,000 --> 00:17:30,000 Speaker 1: And the and the conversation because you know, from from 296 00:17:30,000 --> 00:17:32,240 Speaker 1: my side, if you think about a TV show or 297 00:17:32,960 --> 00:17:36,239 Speaker 1: um even like a music festival happening, people want to 298 00:17:36,280 --> 00:17:40,280 Speaker 1: talk about it immediately after. So we're we're explored with 299 00:17:40,400 --> 00:17:44,080 Speaker 1: a lot of our network partners with doing after shows 300 00:17:44,119 --> 00:17:47,119 Speaker 1: immediately after an episode airs, whether it's a finale or 301 00:17:47,200 --> 00:17:50,119 Speaker 1: just like the latest episode of The Bachelor ede and 302 00:17:50,720 --> 00:17:54,600 Speaker 1: allowing whether it's um, you know, super fans or bloggers 303 00:17:54,760 --> 00:17:58,440 Speaker 1: or actually talent from the show to create a room 304 00:17:58,520 --> 00:18:01,520 Speaker 1: where they can all talk to other and here inside 305 00:18:01,520 --> 00:18:03,840 Speaker 1: of information. We actually hosted one of our first TV 306 00:18:03,920 --> 00:18:06,919 Speaker 1: spaces was with the cast of The Real Housewives of 307 00:18:06,960 --> 00:18:10,320 Speaker 1: Atlanta and um fun fact, Clara and I are Bravo 308 00:18:10,400 --> 00:18:12,359 Speaker 1: super fans, which is probably gonna come up about a 309 00:18:12,400 --> 00:18:17,440 Speaker 1: thousand more times in the podcast. Um So, so it 310 00:18:17,480 --> 00:18:19,879 Speaker 1: wasn't at all selfish that we wanted to create it, 311 00:18:19,880 --> 00:18:23,159 Speaker 1: but but really, you know, to hear the talent have 312 00:18:23,280 --> 00:18:26,200 Speaker 1: a conversation, it felt like you were you were sitting 313 00:18:26,280 --> 00:18:28,560 Speaker 1: in a room with people that you never get that 314 00:18:28,640 --> 00:18:31,280 Speaker 1: access to and they were actual humans, and it just 315 00:18:32,000 --> 00:18:35,920 Speaker 1: further your fandom for that show. And so it's it's 316 00:18:35,960 --> 00:18:40,000 Speaker 1: just another way to engage directly and continue the conversation 317 00:18:40,200 --> 00:18:42,960 Speaker 1: on Twitter in an authentic way, which we know we love. 318 00:18:43,040 --> 00:18:46,520 Speaker 1: And to Laria's point, it's a lightlift for talent um 319 00:18:46,560 --> 00:18:48,960 Speaker 1: because there you don't have to be in hair and makeup, 320 00:18:49,000 --> 00:18:51,920 Speaker 1: although I do want to note it on this audio podcast, 321 00:18:52,000 --> 00:18:54,280 Speaker 1: I am in full hair and makeup and a prom 322 00:18:54,440 --> 00:18:58,040 Speaker 1: dress with hell I've never looked better in my life, 323 00:18:58,160 --> 00:19:04,240 Speaker 1: just so everyone knows I'm wearing a yeah exactly. Um, 324 00:19:04,280 --> 00:19:07,560 Speaker 1: but yeah, it's just it's it's easy, and it's natural 325 00:19:07,640 --> 00:19:10,439 Speaker 1: and native and you can share tweets in it, and 326 00:19:10,480 --> 00:19:16,240 Speaker 1: it's just it's literally, um, just a simple and what 327 00:19:16,280 --> 00:19:19,359 Speaker 1: was pretty happening and makes total sense and a seamless 328 00:19:19,880 --> 00:19:22,080 Speaker 1: I think our dream state, you know, if we if 329 00:19:22,119 --> 00:19:24,199 Speaker 1: we like can get high in the sky about like 330 00:19:24,440 --> 00:19:27,280 Speaker 1: what our dream stay is with Spaces, Like you know, 331 00:19:27,359 --> 00:19:30,120 Speaker 1: imagine a world where you're doing a press junket on 332 00:19:30,200 --> 00:19:33,359 Speaker 1: Spaces that then leads to, you know, a television event 333 00:19:33,400 --> 00:19:37,040 Speaker 1: for example, where a cast and showrunners live tweet, you know, 334 00:19:37,280 --> 00:19:39,840 Speaker 1: as it's going on, and then everyone hops into a 335 00:19:39,920 --> 00:19:43,679 Speaker 1: space after to digest and discuss what happens. You know. 336 00:19:43,760 --> 00:19:46,960 Speaker 1: I think that that's sort of like, you know, that's 337 00:19:47,040 --> 00:19:49,280 Speaker 1: really like I just think that that would make the 338 00:19:49,359 --> 00:19:53,080 Speaker 1: fan experience so much richer and deeper UM and really 339 00:19:53,119 --> 00:19:55,840 Speaker 1: bring everyone closest together. I mean, like it was an 340 00:19:55,840 --> 00:19:58,119 Speaker 1: old trope from like when I first started at Twitter, 341 00:19:58,160 --> 00:20:00,000 Speaker 1: but the notion that Twitter is like the world's bay 342 00:20:00,040 --> 00:20:04,280 Speaker 1: guess couch, you know, for everyone to watch watch these 343 00:20:04,280 --> 00:20:06,520 Speaker 1: things together. I think spaces is just sort of a 344 00:20:06,520 --> 00:20:11,160 Speaker 1: new way to reimagine that. From a monetization standpoint, we're 345 00:20:11,200 --> 00:20:15,440 Speaker 1: constantly looking for new innovative ways to help our partners 346 00:20:15,520 --> 00:20:19,480 Speaker 1: drive incremental revenue against their content, and so I think 347 00:20:19,680 --> 00:20:22,439 Speaker 1: beyond the lookout for how you're going to start seeing 348 00:20:23,040 --> 00:20:27,080 Speaker 1: UM partners bring brands into the fold, into their spaces 349 00:20:27,200 --> 00:20:31,439 Speaker 1: and creative ways, which just gives advertisers another way to 350 00:20:31,600 --> 00:20:36,199 Speaker 1: align with premium content in in an authentic way. And 351 00:20:36,240 --> 00:20:39,679 Speaker 1: you could see a world where you know, spaces like 352 00:20:40,640 --> 00:20:43,199 Speaker 1: you know, like video get clipped up, you know, and 353 00:20:43,240 --> 00:20:47,680 Speaker 1: then promoted. You know. I think that that's that's directionally, 354 00:20:48,119 --> 00:20:51,480 Speaker 1: you know, I'm not boiling roadmap secrets, but directionally sort 355 00:20:51,520 --> 00:20:57,119 Speaker 1: of a lot of where works, so micro podcasts or something. Yeah, size, 356 00:20:57,160 --> 00:21:00,840 Speaker 1: bite sized content on the platform is is historically what's 357 00:21:00,840 --> 00:21:03,560 Speaker 1: always performed well for us, and so I think that, 358 00:21:03,680 --> 00:21:06,000 Speaker 1: like you know, there's no reason why bite sized audio 359 00:21:06,080 --> 00:21:12,120 Speaker 1: also can be super successful for us. We'll be right 360 00:21:12,160 --> 00:21:25,480 Speaker 1: back with more strictly business. You're bad with the strictly 361 00:21:25,520 --> 00:21:30,439 Speaker 1: business podcast. Let's talk about another new project that Twitter 362 00:21:30,520 --> 00:21:34,480 Speaker 1: is working on, Super Follows UM, which I think you 363 00:21:34,560 --> 00:21:38,720 Speaker 1: took the wraps off earlier this year. That sounds very 364 00:21:38,760 --> 00:21:44,119 Speaker 1: very interesting indeed, where you could have a subscription layer 365 00:21:44,600 --> 00:21:49,320 Speaker 1: whether you're a publisher right or or an influencer and 366 00:21:49,320 --> 00:21:55,240 Speaker 1: and give people extra content, special access. I mean, this 367 00:21:55,320 --> 00:21:59,680 Speaker 1: is very exciting, isn't it to each of your constituencies. Yeah, 368 00:21:59,720 --> 00:22:01,920 Speaker 1: I think I think it's been a it's a really 369 00:22:01,960 --> 00:22:05,720 Speaker 1: exciting time on the on the product side, UM sort 370 00:22:05,760 --> 00:22:09,199 Speaker 1: of at the intersection of product and content partners on 371 00:22:09,200 --> 00:22:10,959 Speaker 1: the platform, because I think we're doing a lot of 372 00:22:10,960 --> 00:22:14,600 Speaker 1: thinking into how content party like that great content the 373 00:22:14,600 --> 00:22:17,879 Speaker 1: platform should be rewarded, you know, and whether that's rewarded 374 00:22:18,000 --> 00:22:20,960 Speaker 1: through you know, the model that's worked for years with 375 00:22:20,960 --> 00:22:24,720 Speaker 1: with Amplify, or whether it's or whether you're getting you're 376 00:22:24,760 --> 00:22:28,480 Speaker 1: making dough from you know, subscriptions or you know, we're 377 00:22:28,760 --> 00:22:31,600 Speaker 1: launching a tip to our feature. Um, you know what 378 00:22:32,240 --> 00:22:37,120 Speaker 1: you look at our acquisition of review like newsletters. UM, 379 00:22:37,240 --> 00:22:40,320 Speaker 1: but we really do believe that that, you know, that 380 00:22:40,400 --> 00:22:43,160 Speaker 1: people who spend time on the platform and produce great 381 00:22:43,200 --> 00:22:45,440 Speaker 1: content on the platform should be rewarded for it. So 382 00:22:45,920 --> 00:22:49,600 Speaker 1: there's a lot of innovation happening inside inside people. I 383 00:22:49,600 --> 00:22:52,719 Speaker 1: guess the virtual Twitter walls right now around and I 384 00:22:52,720 --> 00:22:56,560 Speaker 1: think from subscription you know, it's it's sort of again 385 00:22:56,600 --> 00:22:59,840 Speaker 1: a natural evolution. If you look at the entertainment industry 386 00:23:00,160 --> 00:23:03,840 Speaker 1: and and where content is going outside of Twitter, and 387 00:23:03,880 --> 00:23:08,240 Speaker 1: how important subscriptions are right now, it makes sense for 388 00:23:08,320 --> 00:23:12,040 Speaker 1: us to um continue down a path that's going to 389 00:23:12,119 --> 00:23:15,680 Speaker 1: be complementary and supportive of where our partners are going. Yeah. 390 00:23:15,720 --> 00:23:18,320 Speaker 1: I was gonna ask you, Sarah, So, I mean you're 391 00:23:18,359 --> 00:23:23,440 Speaker 1: taking care to not destroy the existing model, the ad 392 00:23:23,440 --> 00:23:27,959 Speaker 1: based model, which is significant and growing for Twitter. UM 393 00:23:28,000 --> 00:23:33,200 Speaker 1: in introducing subscriptions. Yeah. Yeah, And I think there's there's 394 00:23:33,320 --> 00:23:39,160 Speaker 1: room for both and and they represent different opportunities and UM, 395 00:23:39,200 --> 00:23:43,000 Speaker 1: you know, I think what we've built with Twitter Amplify 396 00:23:43,040 --> 00:23:46,479 Speaker 1: is is something that we're incredibly proud of because not 397 00:23:46,520 --> 00:23:49,080 Speaker 1: only is it driving a significant amount of revenue for 398 00:23:49,119 --> 00:23:54,760 Speaker 1: Twitter and for our content partners UM, but it's also um, 399 00:23:54,800 --> 00:23:59,320 Speaker 1: you know, creating a good experience for users because when 400 00:23:59,359 --> 00:24:01,879 Speaker 1: they're seeing an ad, it's attached to a piece of 401 00:24:01,920 --> 00:24:04,959 Speaker 1: content that they naturally want to view. So this is 402 00:24:05,000 --> 00:24:07,800 Speaker 1: not in any way, shape or form looking to replace 403 00:24:08,040 --> 00:24:10,800 Speaker 1: or push aside Twitter Amplify if anything, That business is 404 00:24:10,840 --> 00:24:13,880 Speaker 1: just growing stronger and stronger as we expand to more 405 00:24:13,880 --> 00:24:17,600 Speaker 1: and more content partners and UM continue to grow. There 406 00:24:17,640 --> 00:24:21,000 Speaker 1: this is an and and and how do we explore 407 00:24:21,200 --> 00:24:25,240 Speaker 1: doing more and giving more monetization opportunities to our partners 408 00:24:25,280 --> 00:24:27,639 Speaker 1: and and also individual creators. I mean it's hard out 409 00:24:27,680 --> 00:24:30,439 Speaker 1: there for a creator, and I think Twitter sees that 410 00:24:30,560 --> 00:24:34,000 Speaker 1: and wants to support creators and give opportunity to be 411 00:24:34,080 --> 00:24:37,720 Speaker 1: able to to monetize themselves and the content and the 412 00:24:37,760 --> 00:24:41,280 Speaker 1: work that they're doing in a meaningful way on the platform. 413 00:24:41,359 --> 00:24:46,000 Speaker 1: Mhm it and you know, maybe just being taking a 414 00:24:46,040 --> 00:24:49,440 Speaker 1: Devil's advocate st it's here, But why has it taken 415 00:24:49,480 --> 00:24:55,360 Speaker 1: so long to add these kinds of monetization features? UM? 416 00:24:55,400 --> 00:24:59,000 Speaker 1: I think that you know, I think that we had bigger. 417 00:24:59,119 --> 00:25:01,159 Speaker 1: We had some other thing, We had other things that 418 00:25:01,200 --> 00:25:03,960 Speaker 1: we needed to bring to the table first. I think that, 419 00:25:04,000 --> 00:25:07,120 Speaker 1: like you know, Jack was very open that like health 420 00:25:07,160 --> 00:25:09,919 Speaker 1: and safety as our number one priority for several years, 421 00:25:10,320 --> 00:25:13,119 Speaker 1: UM and that and I think, you know, look on 422 00:25:13,160 --> 00:25:15,320 Speaker 1: a on a getting the platform to a state where 423 00:25:15,320 --> 00:25:18,679 Speaker 1: people feel safe and healthy to communicate was, you know, 424 00:25:18,760 --> 00:25:21,640 Speaker 1: our number one priority as a company. And I think 425 00:25:22,040 --> 00:25:24,639 Speaker 1: now that we are sort of in a healthier state, 426 00:25:24,640 --> 00:25:26,240 Speaker 1: which is not to say we're in a perfect state. 427 00:25:26,280 --> 00:25:29,520 Speaker 1: There's still there's still more abuse on the platform than 428 00:25:29,920 --> 00:25:31,960 Speaker 1: any of us would like to see. But I think 429 00:25:32,040 --> 00:25:33,919 Speaker 1: we have now sort of opened the door to be 430 00:25:34,000 --> 00:25:37,359 Speaker 1: able to be more creative and be more thoughtful about 431 00:25:37,359 --> 00:25:40,600 Speaker 1: how we can be holistically great partners for UM, for 432 00:25:40,680 --> 00:25:43,920 Speaker 1: our partners in the platform. Good all right, fair enough. Um. 433 00:25:44,240 --> 00:25:48,040 Speaker 1: You both have mentioned pop culture and you know that 434 00:25:48,160 --> 00:25:52,879 Speaker 1: drives a large part of the conversation on Twitter, and hey, 435 00:25:52,960 --> 00:25:56,240 Speaker 1: keeping up with the Kardashians. The show is the show 436 00:25:56,359 --> 00:26:00,800 Speaker 1: is over? UM. We had a story that that there 437 00:26:00,840 --> 00:26:05,280 Speaker 1: were half a billion tweets about this one show and 438 00:26:05,440 --> 00:26:09,960 Speaker 1: the related talent over the fourteen years of keeping over 439 00:26:09,960 --> 00:26:14,000 Speaker 1: the Kardashians. UM. So that's all just gone now right, 440 00:26:14,160 --> 00:26:20,399 Speaker 1: I mean, no forever, what is dead will never die Todd. 441 00:26:21,119 --> 00:26:24,359 Speaker 1: The Kardashians. No, I mean, I think like the Kardashians 442 00:26:24,359 --> 00:26:26,800 Speaker 1: are a great example. I think of how our teams 443 00:26:27,000 --> 00:26:31,160 Speaker 1: worked together. You know, my team has been working closely 444 00:26:31,240 --> 00:26:34,440 Speaker 1: with the girls, you know, with the with the family 445 00:26:34,760 --> 00:26:36,920 Speaker 1: for many years. I mean, I think that it's it's 446 00:26:36,920 --> 00:26:41,280 Speaker 1: no secret that you know, they are innovators and I 447 00:26:41,320 --> 00:26:46,400 Speaker 1: think geniuses of of how to use social media. There's 448 00:26:46,440 --> 00:26:48,679 Speaker 1: some of the biggest talent on your platform. There are 449 00:26:48,680 --> 00:26:51,040 Speaker 1: some of the biggest talent on the platform there, you know, 450 00:26:51,480 --> 00:26:56,920 Speaker 1: and you know the Kim Courtney, Chloe, Chris uh Live 451 00:26:56,960 --> 00:27:01,200 Speaker 1: tweeted every single episode this year. So I think, you know, 452 00:27:01,240 --> 00:27:03,119 Speaker 1: when you look at like how how to get to 453 00:27:03,160 --> 00:27:04,920 Speaker 1: half a billion tweets, I think a lot of that 454 00:27:05,040 --> 00:27:09,840 Speaker 1: starts with um, the talent themselves participating in and driving 455 00:27:09,840 --> 00:27:13,479 Speaker 1: a lot of that conversation. UM. And then you know, 456 00:27:13,640 --> 00:27:16,359 Speaker 1: Sarah's team on the east Side, we're closely with the 457 00:27:16,359 --> 00:27:20,000 Speaker 1: east Side to you know, extend the reach um of 458 00:27:20,200 --> 00:27:23,160 Speaker 1: you know, of the show onto Twitter and to tend 459 00:27:23,200 --> 00:27:28,040 Speaker 1: to monetize that content too. And the Kardashians is the 460 00:27:28,240 --> 00:27:32,040 Speaker 1: roadmap for building fandoms. Right. So, actually, there's a tweet 461 00:27:32,040 --> 00:27:33,639 Speaker 1: that just went out a few minutes ago from the 462 00:27:33,680 --> 00:27:37,760 Speaker 1: official UM Kardashians on e handle at k u w 463 00:27:38,000 --> 00:27:40,720 Speaker 1: t k UM. Although I know this is going to 464 00:27:40,760 --> 00:27:43,280 Speaker 1: be played a few weeks later, and it's actually a 465 00:27:43,359 --> 00:27:46,400 Speaker 1: video that you pulled together using we partnered with them, 466 00:27:46,440 --> 00:27:51,159 Speaker 1: pulled UM some historical Twitter data and celebrated all of 467 00:27:51,200 --> 00:27:55,280 Speaker 1: the incredible fan accounts. So the talent, to to Lara's point, 468 00:27:55,320 --> 00:27:58,280 Speaker 1: they started it all and they have always been active 469 00:27:58,520 --> 00:28:02,239 Speaker 1: and UM in are acting directly with fans and what 470 00:28:02,480 --> 00:28:05,680 Speaker 1: came of that. We're all of these fandoms and fan 471 00:28:05,760 --> 00:28:11,600 Speaker 1: accounts that have dedicated their lives to tweeting about the 472 00:28:11,680 --> 00:28:15,040 Speaker 1: Kardashians and celebrating the Kardashians and talking about the Kardashians. 473 00:28:15,080 --> 00:28:17,639 Speaker 1: And so it's not just the tweets coming from the 474 00:28:17,680 --> 00:28:20,840 Speaker 1: towns themselves, it's also from the fans and they know 475 00:28:20,920 --> 00:28:24,440 Speaker 1: how to fuel that and and that's a real recipe 476 00:28:24,480 --> 00:28:28,000 Speaker 1: for success for any TV show, any movie, any album 477 00:28:28,040 --> 00:28:30,200 Speaker 1: released Like that's what you need to do is engage 478 00:28:30,200 --> 00:28:32,120 Speaker 1: with fans and get them excited and get them to care. 479 00:28:32,960 --> 00:28:34,440 Speaker 1: And I think Todd like going back to one of 480 00:28:34,480 --> 00:28:37,840 Speaker 1: your earlier questions about, like, you know what about stars 481 00:28:37,840 --> 00:28:39,719 Speaker 1: who want to be sort of slick and glossy, as 482 00:28:39,720 --> 00:28:42,000 Speaker 1: Twitter a place for that. And I think that, like 483 00:28:42,320 --> 00:28:45,239 Speaker 1: the Kardashians are such a good example of how, you know, 484 00:28:45,520 --> 00:28:48,960 Speaker 1: playing to the strength of the different social media is 485 00:28:49,000 --> 00:28:51,960 Speaker 1: that social media platforms you've participated in. I mean, obviously, 486 00:28:52,560 --> 00:28:54,719 Speaker 1: you know, no one loves a selfie more than Kim 487 00:28:54,800 --> 00:28:57,320 Speaker 1: kardashi and the glamorous selfie more than Kim Kardashian. But 488 00:28:57,800 --> 00:29:00,840 Speaker 1: if she is coming to like give the real about 489 00:29:00,840 --> 00:29:04,280 Speaker 1: her show, or answer a rumor, or talk directly to 490 00:29:04,320 --> 00:29:06,920 Speaker 1: her fans, I think that Twitter is always historically been 491 00:29:06,920 --> 00:29:10,600 Speaker 1: the place where she comes to do that. Now, I 492 00:29:10,640 --> 00:29:13,840 Speaker 1: assume you run into cases where somebody is trying to 493 00:29:13,880 --> 00:29:17,960 Speaker 1: promote a TV show, of film, a book or whatever 494 00:29:18,680 --> 00:29:23,680 Speaker 1: and the talents just doesn't Twitter very well. I don't know, um, 495 00:29:23,760 --> 00:29:25,800 Speaker 1: what do you do in that case? I mean, do 496 00:29:25,840 --> 00:29:28,800 Speaker 1: you have a playbook of what works, what doesn't work? 497 00:29:33,400 --> 00:29:35,600 Speaker 1: The rule of thumb here in a nutshell? I think 498 00:29:35,640 --> 00:29:38,440 Speaker 1: that like people, I think that I think that one 499 00:29:38,560 --> 00:29:40,760 Speaker 1: challenge that we're always looking to overcome is the idea 500 00:29:40,760 --> 00:29:43,440 Speaker 1: of like, I'm not particularly funny. I'm scared of Twitter, 501 00:29:43,520 --> 00:29:45,080 Speaker 1: and I think that there's a lot that you can 502 00:29:45,160 --> 00:29:47,840 Speaker 1: do on Twitter as a star. Um, if you're a 503 00:29:47,880 --> 00:29:50,360 Speaker 1: little bit more timid off the jump, that's like a 504 00:29:50,400 --> 00:29:52,960 Speaker 1: lot lower lift. You know, even if you're just going 505 00:29:53,000 --> 00:29:57,200 Speaker 1: through and you know, liking a bunch of tweets from fans, 506 00:29:57,240 --> 00:29:59,479 Speaker 1: so they feel like they're listening and they you know, 507 00:29:59,560 --> 00:30:02,960 Speaker 1: you you hear them and you see them like that 508 00:30:03,120 --> 00:30:08,440 Speaker 1: is so so unbelievably meaningful. UM to two fans. Um, 509 00:30:08,520 --> 00:30:11,480 Speaker 1: if you answer questions or engage somehow, you don't have 510 00:30:11,520 --> 00:30:14,520 Speaker 1: to have sort of an original, funny, pithy thought like, 511 00:30:14,600 --> 00:30:17,160 Speaker 1: you can just start engaging that way. And then we've 512 00:30:17,160 --> 00:30:20,800 Speaker 1: worked really hard to create you know, features and and 513 00:30:21,000 --> 00:30:23,960 Speaker 1: sort of content series that are that are sort of 514 00:30:23,960 --> 00:30:27,920 Speaker 1: akin to more traditional editorial content. So Q and A 515 00:30:28,040 --> 00:30:30,800 Speaker 1: is on Twitter. You know, you can't every every star 516 00:30:30,880 --> 00:30:32,840 Speaker 1: knows how to how to do with Q and I, 517 00:30:33,440 --> 00:30:35,840 Speaker 1: UM and so and so things like that. Um, you 518 00:30:35,920 --> 00:30:38,000 Speaker 1: try to make the lift as light as possible and 519 00:30:38,120 --> 00:30:42,520 Speaker 1: and try to make it not so intimidating. Just be yourself, right, 520 00:30:42,680 --> 00:30:46,800 Speaker 1: You've got to be authentic, and that's what that's what translates. Yeah, 521 00:30:46,840 --> 00:30:50,320 Speaker 1: and listen, for a lot of the TV shows and 522 00:30:50,440 --> 00:30:54,720 Speaker 1: our friends that work in Social and NBC and Disney 523 00:30:54,800 --> 00:30:58,600 Speaker 1: and Biophones, CBS, they don't necessarily have access to talent 524 00:30:58,680 --> 00:31:02,600 Speaker 1: for every show, and um, they have to to be 525 00:31:02,640 --> 00:31:06,120 Speaker 1: creative and are creative with how to engage with fans 526 00:31:06,160 --> 00:31:08,600 Speaker 1: without the talent um. And so a lot of what 527 00:31:08,680 --> 00:31:11,280 Speaker 1: my team does is help them understand, you know, what 528 00:31:11,360 --> 00:31:13,640 Speaker 1: kind of content should you be putting out if it's 529 00:31:13,640 --> 00:31:15,640 Speaker 1: a if it's if it's a season two or three 530 00:31:15,640 --> 00:31:19,000 Speaker 1: of the show, Um, leveraging Twitter moments to do really 531 00:31:19,040 --> 00:31:22,000 Speaker 1: cool lookbacks of clips, of reminding you where you are 532 00:31:22,040 --> 00:31:25,200 Speaker 1: in the season, um, you know, being engaging with the 533 00:31:25,240 --> 00:31:28,720 Speaker 1: audience from the official show handle. So there's still ways 534 00:31:28,800 --> 00:31:31,560 Speaker 1: to to leverage that without the talent. I mean, the 535 00:31:31,560 --> 00:31:35,479 Speaker 1: talent is like everybody number one, you want the talent um. 536 00:31:35,520 --> 00:31:38,560 Speaker 1: But we really also try to give those same tips 537 00:31:38,600 --> 00:31:41,640 Speaker 1: and guides to the social teams so that they can 538 00:31:41,680 --> 00:31:45,680 Speaker 1: still be successful when there's limitations because everybody only has 539 00:31:45,720 --> 00:31:48,440 Speaker 1: so much time and band wes to be able to 540 00:31:48,440 --> 00:31:53,720 Speaker 1: participate in all of the show launches. Yeah, well, um, 541 00:31:53,840 --> 00:31:57,440 Speaker 1: we are actually almost near the end of our time here, 542 00:31:57,480 --> 00:32:00,800 Speaker 1: But UM, I wanted to ask each of you what 543 00:32:00,920 --> 00:32:04,320 Speaker 1: are the success metrics that people look at today in 544 00:32:04,440 --> 00:32:07,960 Speaker 1: terms of how they're using Twitter, UM, and how do 545 00:32:08,000 --> 00:32:10,160 Speaker 1: you measure success? Is it different than it was a 546 00:32:10,200 --> 00:32:13,400 Speaker 1: couple of years ago? I mean, I think from my 547 00:32:13,520 --> 00:32:15,440 Speaker 1: side of the house, we we look at success a 548 00:32:15,440 --> 00:32:18,240 Speaker 1: few different ways. Obviously, we're looking at revenue. Are we 549 00:32:18,320 --> 00:32:22,440 Speaker 1: growing revenue and growing incremental revenue for these partners um, 550 00:32:22,480 --> 00:32:26,240 Speaker 1: which is really really important, especially to some smaller publishers 551 00:32:26,280 --> 00:32:28,440 Speaker 1: like we we just announced a new front of partnership 552 00:32:28,440 --> 00:32:31,680 Speaker 1: with Genius UM having amplified revenue can make a meaningful 553 00:32:31,720 --> 00:32:34,720 Speaker 1: impact on their business. UM. But even with the big 554 00:32:34,840 --> 00:32:37,080 Speaker 1: big guys like Disney and NBCU, you know, we have 555 00:32:37,160 --> 00:32:40,239 Speaker 1: significant relationships, so we certainly look at revenue. From an 556 00:32:40,320 --> 00:32:43,560 Speaker 1: organic side of the house, we're looking at engagements with 557 00:32:43,600 --> 00:32:48,080 Speaker 1: their tweet video views. UM, you know, follow our growth 558 00:32:48,120 --> 00:32:50,640 Speaker 1: to to a lesser degree, but that's also important. And 559 00:32:50,680 --> 00:32:54,240 Speaker 1: then kind of a squishier success metrics that is really 560 00:32:54,280 --> 00:32:56,640 Speaker 1: really important to us is how are we how are 561 00:32:56,680 --> 00:32:59,320 Speaker 1: we as partners? Do they like working with us? Do 562 00:32:59,440 --> 00:33:02,040 Speaker 1: they trust us? Do they want to take risks with us. 563 00:33:02,080 --> 00:33:04,520 Speaker 1: Are they willing to test new products? Are they using 564 00:33:04,560 --> 00:33:07,440 Speaker 1: the full suite of products of Twitter? Um? And then 565 00:33:07,720 --> 00:33:10,400 Speaker 1: I would say the one last thing and UM, something 566 00:33:10,440 --> 00:33:13,760 Speaker 1: I've been really proud of from from our team's work 567 00:33:13,920 --> 00:33:16,680 Speaker 1: and and also our partners is the last year and 568 00:33:16,720 --> 00:33:20,520 Speaker 1: a half has forced content partners to get innovative. You know, 569 00:33:20,600 --> 00:33:24,840 Speaker 1: productions were shut down, UM or shows didn't have audiences, 570 00:33:24,880 --> 00:33:28,160 Speaker 1: everybody was remote and UM what was born out of 571 00:33:28,200 --> 00:33:31,000 Speaker 1: that was a lot of innovation. And so what you'll 572 00:33:31,000 --> 00:33:34,760 Speaker 1: see next from from our team is really focusing and 573 00:33:34,800 --> 00:33:38,400 Speaker 1: pushing our partners to to think UM from an innovation 574 00:33:38,440 --> 00:33:40,960 Speaker 1: standpoint and a Twitter first standpoint, like things like the 575 00:33:41,000 --> 00:33:44,960 Speaker 1: Billboard chart based off of Twitter conversation or bringing back 576 00:33:45,000 --> 00:33:47,320 Speaker 1: the v M a stand camp, but keep your eyes 577 00:33:47,320 --> 00:33:49,760 Speaker 1: feeled for what it's going to look like in things 578 00:33:49,800 --> 00:33:53,560 Speaker 1: like that. So UM, just having a strong relationship and 579 00:33:53,600 --> 00:33:56,200 Speaker 1: trust with these partners is so important because it allows 580 00:33:56,280 --> 00:33:58,680 Speaker 1: us to do more and continue to grow in the future. 581 00:33:59,000 --> 00:34:05,760 Speaker 1: So the pandemic helped, I mean, sure help my swant collection, 582 00:34:05,920 --> 00:34:10,680 Speaker 1: that's for sure. But I'm not wearing sweatpants on this podcast. Progress. 583 00:34:10,960 --> 00:34:13,359 Speaker 1: But I actually when I'm really proud of you know, 584 00:34:13,400 --> 00:34:15,359 Speaker 1: sort of the work that both of our teams did 585 00:34:15,440 --> 00:34:18,120 Speaker 1: during the pandemic was you know a lot of the 586 00:34:18,160 --> 00:34:21,240 Speaker 1: work that was centered around you know, in a world 587 00:34:21,280 --> 00:34:24,400 Speaker 1: where you know, none of us could hang out together, 588 00:34:24,800 --> 00:34:28,040 Speaker 1: you know, Um, I think Twitter brought people together for 589 00:34:28,080 --> 00:34:30,560 Speaker 1: those cultural moments. So it wasn't like it wasn't just 590 00:34:30,600 --> 00:34:33,879 Speaker 1: like everyone was sitting around and watching something something together. Um, 591 00:34:34,160 --> 00:34:37,040 Speaker 1: people were watching something together and talking about it together. 592 00:34:37,120 --> 00:34:40,080 Speaker 1: And so you know, we did you know, a full 593 00:34:40,280 --> 00:34:43,720 Speaker 1: cast live tweet you know when Hamilton's premiered last summer, 594 00:34:44,200 --> 00:34:45,959 Speaker 1: and that was just like, you know, we had every 595 00:34:45,960 --> 00:34:49,040 Speaker 1: single member of the cast. You know, Lynn was super 596 00:34:49,239 --> 00:34:53,000 Speaker 1: super all over it, participating, um and and bringing the 597 00:34:53,040 --> 00:34:55,600 Speaker 1: audience that you know, it was like, you know, that 598 00:34:55,680 --> 00:34:58,440 Speaker 1: movie couldn't get into theaters at that time, but what 599 00:34:58,560 --> 00:35:01,800 Speaker 1: a rich, wonderful experience ants for fans of that movie 600 00:35:01,920 --> 00:35:04,600 Speaker 1: to be able to watch the movie with the cast 601 00:35:04,640 --> 00:35:06,719 Speaker 1: and talk to them during it. UM. So that was 602 00:35:06,760 --> 00:35:09,480 Speaker 1: I'm really proud of the work that we did, but 603 00:35:09,560 --> 00:35:11,319 Speaker 1: the teams did during the pandemic. I think that like 604 00:35:11,360 --> 00:35:14,040 Speaker 1: everyone on both of our teams worked really really hard, 605 00:35:14,560 --> 00:35:17,960 Speaker 1: um to think how we could help partners who were 606 00:35:18,000 --> 00:35:20,640 Speaker 1: struggling during that time, and how we could really enrich 607 00:35:20,800 --> 00:35:24,279 Speaker 1: the fan experience UM for for folks who are who 608 00:35:24,280 --> 00:35:28,319 Speaker 1: are stuck at home. UM. And in terms of success metrics, yeah, 609 00:35:28,320 --> 00:35:31,640 Speaker 1: I mean everything is Sarah engined UM. But in addition, 610 00:35:31,680 --> 00:35:34,239 Speaker 1: I think there's a real keen focus on my team 611 00:35:34,239 --> 00:35:36,759 Speaker 1: in terms of product adoption and making sure that we 612 00:35:36,800 --> 00:35:40,799 Speaker 1: are educating like our full suite of partners on you know, 613 00:35:40,880 --> 00:35:43,840 Speaker 1: all these new creator tools that are happening UM. Again, 614 00:35:44,040 --> 00:35:46,120 Speaker 1: not because it's it's good for Twitter, though of course 615 00:35:46,160 --> 00:35:48,520 Speaker 1: it is, but because we really believe that these tools 616 00:35:48,520 --> 00:35:51,799 Speaker 1: are going to help UM bring creators closer to their 617 00:35:51,840 --> 00:35:54,319 Speaker 1: audience and give them new ways to promote the things 618 00:35:54,360 --> 00:35:58,600 Speaker 1: they're passionate about and and make money UM off their 619 00:35:58,600 --> 00:36:01,359 Speaker 1: content on the platform. So that's a huge focus for 620 00:36:01,440 --> 00:36:04,640 Speaker 1: us and UM and really just you know collectively, like 621 00:36:04,680 --> 00:36:07,120 Speaker 1: we're all here to to serve the conversation. And I 622 00:36:07,160 --> 00:36:10,280 Speaker 1: think that the best conversation that happens on the platform 623 00:36:10,400 --> 00:36:14,280 Speaker 1: UM is when you know our partners are are participating 624 00:36:14,520 --> 00:36:19,279 Speaker 1: and driving and cultivating that conversation. All right, well, UM, 625 00:36:19,320 --> 00:36:22,359 Speaker 1: one last question for each of you, what what are 626 00:36:22,360 --> 00:36:27,360 Speaker 1: the biggest misconceptions about what Twitter is or what it does, maybe, Sarah, 627 00:36:27,400 --> 00:36:30,880 Speaker 1: if you start there, sure. I think that the biggest 628 00:36:30,920 --> 00:36:34,319 Speaker 1: misconception is often that it's that it's hard to use 629 00:36:34,600 --> 00:36:37,880 Speaker 1: or that um, you know, you find people say like 630 00:36:37,920 --> 00:36:40,040 Speaker 1: I don't really get it, or it's confusing, and it's 631 00:36:40,040 --> 00:36:42,600 Speaker 1: actually quite simple, and the more you use it, the 632 00:36:42,640 --> 00:36:44,880 Speaker 1: more you love it. And there isn't a lot of 633 00:36:44,880 --> 00:36:47,400 Speaker 1: pressure to be um. And when I talked about this, 634 00:36:47,719 --> 00:36:49,920 Speaker 1: you don't have to have the perfect tweets. You can 635 00:36:49,960 --> 00:36:52,520 Speaker 1: get a lot out of Twitter and and just by 636 00:36:52,600 --> 00:36:56,279 Speaker 1: scrolling through, and it's it's just such a great information 637 00:36:56,360 --> 00:37:00,600 Speaker 1: source and community and conversation. So Twitter is easy, it's simple. 638 00:37:01,280 --> 00:37:03,799 Speaker 1: You need a one on one I'm here for you. Um. 639 00:37:04,160 --> 00:37:07,399 Speaker 1: But I think that's one of the biggest And then 640 00:37:07,440 --> 00:37:11,120 Speaker 1: it's all news. It's not That's what I was gonna say. 641 00:37:11,160 --> 00:37:14,239 Speaker 1: You don't take my answer. I was gonna say, both 642 00:37:14,239 --> 00:37:16,880 Speaker 1: Sarah and I, folks. Sara and I very proudly represent 643 00:37:17,000 --> 00:37:19,879 Speaker 1: teams that work with our news partners and care very 644 00:37:19,920 --> 00:37:22,520 Speaker 1: deeply about our news partners. I do think that there 645 00:37:22,680 --> 00:37:25,520 Speaker 1: is a misconception sometimes that Twitter is just a place 646 00:37:25,560 --> 00:37:27,560 Speaker 1: for news. And I think that, like you know, from 647 00:37:27,880 --> 00:37:30,000 Speaker 1: the behalf of Team Entertainment. We are here to tell 648 00:37:30,000 --> 00:37:32,080 Speaker 1: you that like Twitter is the place, Twitter is the 649 00:37:32,080 --> 00:37:34,719 Speaker 1: place for pop culture, and I think that, like you know, 650 00:37:35,400 --> 00:37:37,799 Speaker 1: like there were a hundred we did a Q and 651 00:37:37,840 --> 00:37:40,120 Speaker 1: A a couple of weeks ago with Olivia Rodrigo. There 652 00:37:40,120 --> 00:37:44,560 Speaker 1: were a hundred thousand tweets about about asking her questions. 653 00:37:44,560 --> 00:37:46,480 Speaker 1: So it really is a place where, you know, you 654 00:37:46,520 --> 00:37:50,560 Speaker 1: can become closer. Fans have a really unique opportunity to 655 00:37:50,600 --> 00:37:53,359 Speaker 1: get closer to the stars that they care about the most. 656 00:37:53,560 --> 00:37:58,200 Speaker 1: So not just for politics, for news, really, no, it's 657 00:37:59,320 --> 00:38:02,960 Speaker 1: it's a play for reality TV, it's a place for 658 00:38:03,080 --> 00:38:06,000 Speaker 1: award shows, it's you know, but we didn't talk about 659 00:38:06,000 --> 00:38:09,720 Speaker 1: Bravo as much as I anticipated. I'll tell you something, 660 00:38:09,719 --> 00:38:11,880 Speaker 1: I don't think Ellen Musk would have gotten on SNL 661 00:38:11,960 --> 00:38:16,280 Speaker 1: if it work for Twitter. Yes, there at that point. 662 00:38:16,320 --> 00:38:20,320 Speaker 1: I mean, I am constantly influenced by the Bravo content 663 00:38:20,360 --> 00:38:23,640 Speaker 1: on Twitter. I had an espresso martini last night, influenced 664 00:38:23,640 --> 00:38:27,959 Speaker 1: by the summer I sat so well. Thank you both, 665 00:38:28,280 --> 00:38:31,759 Speaker 1: Sarah Rosen Aluric and um Larry Cohen, thank you so much, 666 00:38:32,000 --> 00:38:34,360 Speaker 1: and well I'll talk to you again soon. Thank you 667 00:38:34,480 --> 00:38:45,279 Speaker 1: very much. That's this week's Strictly Business podcast. Thank you 668 00:38:45,320 --> 00:38:48,160 Speaker 1: for listening, and thank you to our guests, Sarah Rosen 669 00:38:48,480 --> 00:38:50,080 Speaker 1: and Larica from Twitter