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Speaker 1: Ron Anien, I think ought to repairs is like a

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Speaker 1: needle in a haystack. Sometimes you're you're looking for just

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Speaker 1: that and it's always that least little part that you

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Speaker 1: think of exhausted all other solutions. It's sort of like

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Speaker 1: that old saying. It's always the last place you look

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Speaker 1: for it, That's where you find it. The Car Doctor

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Speaker 1: the Attraction CONTROLSI from Light came on paying attraction was

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Speaker 1: a loft and the reason they do that Toyota, like

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Speaker 1: a lot of the manufacturers, if it sets an engine

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Speaker 1: fold code, they'll limit operation of vehicle stability control. Whatever

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Speaker 1: you're in the Jura is welcome to the radio home

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Speaker 1: of ron and Anian the Car Doctor, since this is

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Speaker 1: where car owners the world overturned to for their definitive

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Speaker 1: opinion on automotive repair. If your mechanics giving you a

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Speaker 1: busy signal, pick up the phone and call in. The

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Speaker 1: garage doors are open, but I am here to take

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Speaker 1: your calls at eight five five six, and now we

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Speaker 1: baked you a birthday cake. If you get into me

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Speaker 1: eight and you moan and groan, the won't don't forget

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Speaker 1: we told you so. He running. Hey, Hey, welcome back

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Speaker 1: from Tom and Tony and everybody and all the birthday wishes.

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Speaker 1: I appreciate it. Yep, today's the Car Doctor's birthday. I

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Speaker 1: am ron Any in the Car Doctor, and I turned

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Speaker 1: the big six zero today. So rolling along six decades

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Speaker 1: on the planet, and um, away we go, and we

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Speaker 1: plan to keep doing this for a those six day

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Speaker 1: case because obviously, yeah, boy, sometimes that's how I feel

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Speaker 1: come the end of the day. But UM, just great

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Speaker 1: to be here and be here with each and every

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Speaker 1: one of you. And I've got to say I've spent

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Speaker 1: almost two and a half decades here on radio, so

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Speaker 1: it's kind of an interesting thing when you think I've

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Speaker 1: been here a quarter of a century. Uh, it's just like, wow,

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Speaker 1: where does time go? But thank you for the kind

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Speaker 1: thoughts and the birthday wishes. This radio show, if you're

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Speaker 1: new to it, is UM is all about repairing your car,

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Speaker 1: and UM, it's really the past forty three years of

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Speaker 1: me sitting down behind the microphone each and every week

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Speaker 1: and talk to you about the things I've seen. And

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Speaker 1: we have this conversational exchange, as some of the marketing

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Speaker 1: flyers say, and then we kind of talk about it

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Speaker 1: and we come to a conclusion and that's really what

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Speaker 1: the show is. I'll stick with you right till the end,

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Speaker 1: and I don't give up because I think every car

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Speaker 1: is repairable. There's always that last little glitch, that last

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Speaker 1: little piece you gotta scratch away to find in order

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Speaker 1: to figure out what it is it's wrong with it.

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Speaker 1: The phone number to get in here and talk to

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Speaker 1: me is eight five five zero nine nine zero zero.

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Speaker 1: That's eight five five zero zero. That number is twenty

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Speaker 1: four seven. You can call when we're on the air.

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Speaker 1: We're on the air Saturdays two to four pm Eastern Time,

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Speaker 1: and then we go out on the network. Obviously at

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Speaker 1: all the affiliates, but some of the affiliates take us lie,

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Speaker 1: some of them take us on delay, or some of

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Speaker 1: you listen on podcast. Our podcast market is growing each

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Speaker 1: and every day. We're just amazed by it and we're

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Speaker 1: thankful for it. We appreciate you making us one of

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Speaker 1: your choices for podcasting and listening. But you can call

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Speaker 1: eight five nine zero, leave a message if we're not here,

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Speaker 1: and producer will call you back, put you in the lineup,

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Speaker 1: and get you in the queue for the following week,

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Speaker 1: and we can talk about it up here on air

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Speaker 1: and that's really where I want to do it, because

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Speaker 1: number one, it's difficult to do one on one email exchanges,

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Speaker 1: although I try, but you can imagine what my schedule

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Speaker 1: is like during the course of the week. But just

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Speaker 1: as important, well, you're getting an education. Somebody else out

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Speaker 1: there with that problem, they're getting that education too, And

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Speaker 1: that's what's really important to me that I've helped as

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Speaker 1: many people as I can understand why their car does

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Speaker 1: what it does. More information at Car Doctor show dot

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Speaker 1: com links there to the various podcasts sources, tune in

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Speaker 1: my Heart iTunes and if you need me during the week,

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Speaker 1: if you really need me, Oh car doctor, I'm desperate

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Speaker 1: some of the emails I've gotten ron at car Doctor

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Speaker 1: show dot com and I'll do my best, but no promises.

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Speaker 1: I wanted to start this hour by talking about oil changes,

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Speaker 1: and I think that if there's one topic that comes

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Speaker 1: up on a consistent basis, it's the oil change. When, how, by, who,

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Speaker 1: how much? Where? What? Filter? What oil? I mean, the

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Speaker 1: questions are just endless, and I'm here to make the case.

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Speaker 1: If I were standing in front of the government and

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Speaker 1: they asked me, what did I think makes an oil

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Speaker 1: change so important? I'm here to make that type of

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Speaker 1: a case to you, an oil change is still the

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Speaker 1: single most important thing you can do to the car.

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Speaker 1: I don't care what the dealer tells you, I don't

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Speaker 1: care what your father told you. I don't care what

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Speaker 1: you think you know. Trust me, an oil change is

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Speaker 1: still just that important. It's doing so much more than

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Speaker 1: it used to. Oil bricades and it cools, and it

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Speaker 1: it helps keep particulate and dirt and contamination away from

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Speaker 1: the moving parts of the engine and deposited into the filter.

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Speaker 1: It does all that. I'm gonna say when when one

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Speaker 1: group of words to you, variable valve timing vv T,

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Speaker 1: and the car companies all have different variations of it.

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Speaker 1: They've all got their own interpretation of what it should be.

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Speaker 1: But basically what they've been doing for the longest time

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Speaker 1: is they're modifying camshaft timing. Think of a bicycle sprocket.

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Speaker 1: If you drew two dots on the sprockets and they

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Speaker 1: are lined up, and that's the engine running straight up.

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Speaker 1: They now advanced that big sprocket just a couple of

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Speaker 1: teeth or a couple of degrees to help give it

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Speaker 1: a jump so it can drive that little sprocket better, harder, faster, quicker,

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Speaker 1: more efficiently. And that's what they're doing to camshafts. They're

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Speaker 1: altering camshaft timing as you go. How do they do

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Speaker 1: that with oil? They've got a device and they're a

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Speaker 1: valve actuator or a valve solenoid or some type of

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Speaker 1: an electrical device that's commanded by a computer based on

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Speaker 1: input information from cam sensors and other sensors. And they're

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Speaker 1: using hydraulic pressure and the oil that's flowing through the

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Speaker 1: engine to create a hydraulic circuit to move that cam

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Speaker 1: one way or the other. And it's happening so fast,

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Speaker 1: just so fast, and so instantaneously, in the blink of

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Speaker 1: an eye, and and it's happening ten times in the

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Speaker 1: blink of an eye. The oil is being hammered. We

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Speaker 1: had a new customer, well, she tried to be a

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Speaker 1: new customer this week at the shop. It was on Wednesday.

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Speaker 1: And you know, funny how an udo repair shop has

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Speaker 1: a life of its own. Things happen, things go wrong,

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Speaker 1: things that you just have no control over. The credit

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Speaker 1: card machine broke on Tuesday and after an hour and

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Speaker 1: fifteen minutes on the phone talking to the individuals at

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Speaker 1: the credit card company. They informed us that because we

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Speaker 1: have Verizon files and it's digital, they don't support digital

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Speaker 1: because it's an archaic system. Okey dokey. So since I'm

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Speaker 1: thinking half the country is out there on files, if

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Speaker 1: not better, this radio show is broadcast via Hoverizon files.

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Speaker 1: So I'm just trying to think of what they're actually

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Speaker 1: talking about. Put bottom line, we had no credit card

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Speaker 1: terminal on Tuesday, so we couldn't collect money from anybody. Fortunately,

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Speaker 1: we know everybody, and everybody left us their credit card

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Speaker 1: numbers and we processed it on Wednesday when we got

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Speaker 1: the terminal back. But in the midst of Wednesday, when

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Speaker 1: we're trying to succumb to the or overcome the credit

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Speaker 1: card machine problem, and then in between the credit card

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Speaker 1: machine problem and one of the lifts in the shop breaking,

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Speaker 1: so we were down one lift. We did three days

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Speaker 1: worth of work on one lift with no credit card machine.

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Speaker 1: It was that kind of a week. In walks, the

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Speaker 1: new customer, young girl or mid twenties, early twenties. She's

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Speaker 1: overdue for her oil change just a little bit. I

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Speaker 1: went out and looked, you know what a little bit

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Speaker 1: is thirty five hundred miles overdue by sticker, so overdue

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Speaker 1: the oil was down one full court, just touching the

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Speaker 1: bottom of the stick in the hash mark. Now she's

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Speaker 1: driving Jeep Cherokee or whatever it is, a liberty, whatever

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Speaker 1: the heck it was, but Geep with ten thousand miles

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Speaker 1: on well eleven thousand actually, and she's that late for

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Speaker 1: her oil change. And you know, I've got this new

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Speaker 1: policy in my head. I guess I'm getting old. Maybe

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Speaker 1: I'm getting to be an old crank. But you know what,

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Speaker 1: if you don't have a relationship with a mechanic and

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Speaker 1: you're bouncing around from shop to shop, something's wrong. Because

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Speaker 1: there are some good shops out there, and there are

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Speaker 1: some great places to take your car and get its service.

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Speaker 1: And if you think you're gonna find somebody cheaper and

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Speaker 1: cheaper and cheaper, take a look at how well that

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Speaker 1: worked for healthcare and then tell me what you think.

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Speaker 1: So bottom line, I had to turn down this oil change.

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Speaker 1: Customer Number one, we couldn't do it. We didn't have

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Speaker 1: the capacity. Number two, we we just we're too much

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Speaker 1: work and the expectation level for her so high. We

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Speaker 1: just didn't think we could meet it, and we didn't

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Speaker 1: want to disappoint or so we sent her on our

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Speaker 1: way and suggested jiffy loop. Why not. You know, sometimes

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Speaker 1: you have to educate customers by sending them somewhere else.

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Speaker 1: So they realized the kind of service they're not getting.

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Speaker 1: But what kind of shape is that engine in? And

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Speaker 1: and that's my point. You know, it's thirty five miles

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Speaker 1: one court down on oil, variable valve timing. That's all

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Speaker 1: you need to take away from this conversation. That's all

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Speaker 1: you need to think about. Im grain that and burn

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Speaker 1: it into your head. Lincoln Navigator came in this week.

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Speaker 1: It was running. It was running on one bank of

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Speaker 1: the motor. The other bank, the right bank was kind

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Speaker 1: of cock git that had misfires going on. It really

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Speaker 1: wasn't right. It had a variable valve timing fault. Turns

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Speaker 1: out the actuator, the control device that changes cam timing,

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Speaker 1: was stuck. And the way they work, they flow oil

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Speaker 1: through these passages. They're the size of an eye of

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Speaker 1: a needle, that tiny smaller and the bulletin from Ford

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Speaker 1: specifically said and talked about oil change frequency and how

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Speaker 1: important it is. How come we don't hear that when

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Speaker 1: you're buying the car. So let me get this right.

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Speaker 1: When we're buying the car, it's never changed the oil.

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Speaker 1: Never do anything about it, don't worry about it'll run forever.

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Speaker 1: But when it breaks the c y a clause that

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Speaker 1: the marketing department comes out with, there is a bulletin

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Speaker 1: for the service shop to sit there and make them

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Speaker 1: aware that lack of oil changes and oil change in

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Speaker 1: frequency can affect the quality of the oil and therefore

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Speaker 1: affect operation. Some of the notes in the database in

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Speaker 1: the pattern failure databases that I subscribed to talk about

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Speaker 1: how VVT problems with certain car companies and certain engines

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Speaker 1: can't even be repaired. They require engine replacement on engines

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Speaker 1: that would run perfectly fine, but there's too much particular,

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Speaker 1: too much grit, too much debris roambing around inside the engine,

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Speaker 1: and it makes engine replacement requirement, sometimes as early as

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Speaker 1: fifty thou miles forty five miles. So when I sit

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Speaker 1: here and I talk to you about oil, because this

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Speaker 1: is the bottom line, I'm not up here for my health.

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Speaker 1: I'm not doing this because i'd just like to hear

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Speaker 1: the sound of my voice. I'm doing this because I

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Speaker 1: can show you real world scenarios, case scenarios car by

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Speaker 1: car where lack of oil was the problem. Lack of

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Speaker 1: oil changes. When I tell you use a Wicks filter,

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Speaker 1: because I use Wicks filters in the shop, because I

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Speaker 1: know Wicks makes a great product. I know they're filters

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Speaker 1: do what they're supposed to do. When I tell you

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Speaker 1: Wicks Filters dot Com and I tell you go look

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Speaker 1: at their filter line, we start talking about oil chained

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Speaker 1: intervals and how some filters will go longer. Yeah, that's

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Speaker 1: where Wicks is working on. Go to Wicks Filters dot

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Speaker 1: com read about it. When I talk to you about

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Speaker 1: Penn's oil and I tell you about their website and

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Speaker 1: we start having conversation stations about quality oil and Penn's

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Speaker 1: oil ultra platinum. You know what that's because I know

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Speaker 1: it works. Oil is the single most important thing you

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Speaker 1: can do to the car. So if you're not changing

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Speaker 1: the oil every five thousand on synthetic, every three thousand unconventional.

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Speaker 1: If you're going ten thousand on synthetic oil changes, good

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Speaker 1: luck to you. Let me know how that works out.

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Speaker 1: Call me if you got eighty or ninety miles on

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Speaker 1: your car. I want to hear what kind of problems

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Speaker 1: you're having you have had chances are I bet you

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Speaker 1: don't even have the car because most of you are

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Speaker 1: getting rid of it on a constant basis because they

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Speaker 1: don't hold up, probably because they're not getting their oil changed.

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Speaker 1: Eight zero zero. If there's anyone left out there on

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Speaker 1: the sound of my voice after this opening conversation, I'll

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Speaker 1: be back right after this and we'll kick the garage

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Speaker 1: doors open. Don't go away, Ronan, Hey, Rover. I wonder

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Speaker 1: what the theme music is the Star Wars? Is there?

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Speaker 1: Like what I mean, you know, words? Is there words

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Speaker 1: to the Star Wars theme? You know? Like Star Wars? Okay,

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Speaker 1: let's go back and fix cars. Zo. I was just wondering.

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Speaker 1: I mean, I'm just you know, I'm having a I'm

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Speaker 1: having an old man moment. You have a lot of

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Speaker 1: time on your hands to worry about a theme song

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Speaker 1: that came out in the late seventies. But did you

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Speaker 1: ever think about it? Could they make could they make

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Speaker 1: theme you you know, words to go with the theme

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Speaker 1: of Star Wars? How would sound? I don't know, but

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Speaker 1: it sounds great if you weren't singing you well, that's true. Well,

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Speaker 1: I have a very good musical tone. You know, my

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Speaker 1: father always encouraged me to play an instrument, and he

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Speaker 1: always say can you play far far away? I said, well, um,

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Speaker 1: let's go over to Richard Wheeling, West Virginia. I can

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Speaker 1: see it's gonna be that kind of a show today,

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Speaker 1: Richard Ronaninny and the car doctor. Sir, how can I

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Speaker 1: help you? When your show first started, you were saying that.

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Speaker 1: Say yes, when your sl first start, you were talking

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Speaker 1: about every cars were parable. Yeah, and I don't know that.

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Speaker 1: I don't know that this one is. And if it is,

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Speaker 1: I don't want it to be reparable. I want another one.

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Speaker 1: Oh what happened? Because I love myself with twenty six

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Speaker 1: the Camray and what I was doing. I was trying

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Speaker 1: to sort this up. I would just sit that on

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Speaker 1: ball park and I had it put it in park,

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Speaker 1: and I would over to the bull with the board

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Speaker 1: left the left side door open. I would over to

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Speaker 1: the bullet some board to check the shape. What time

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Speaker 1: in the days we're being played? And I came back

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Speaker 1: about two or three minutes later. So, but I went

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Speaker 1: to get inside the door in the car, just inside

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Speaker 1: the door, but then to reverse. I'm trying to jump

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Speaker 1: into it, but I couldn't get in and knocked me

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Speaker 1: down and right over me and put me in the

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Speaker 1: su for seven days. Oh my god. What I want

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Speaker 1: to know is I called Toyota. They told me they

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Speaker 1: sell milli into these cars, and with the safety features

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Speaker 1: they have, and with the safety feature today, if there's

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Speaker 1: no way that it can come from park into reverse

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Speaker 1: all by itself. But I just wonder if you've ever

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Speaker 1: had any experience like that, because I don't do it did,

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Speaker 1: but they're telling me I haven't had the experience, Richard,

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Speaker 1: doesn't mean it didn't. And I would have to say that.

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Speaker 1: You know, now you're gonna have a question. And I'm

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Speaker 1: not a lawyer and I'm not giving out legal advice,

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Speaker 1: but I think that if you really believe this is

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Speaker 1: what happened, and I'm not saying it couldn't have, then

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Speaker 1: I would I would sit and talk to a lawyer

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Speaker 1: of product lawyer and explained the situation to him and

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Speaker 1: asked him how to proceed, because you know, on one

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Speaker 1: on one aspect, Toyota is right. They sell millions of

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Speaker 1: those cars. I haven't heard of this particular problem, But

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Speaker 1: you're the witness you saw it happen, not not to

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Speaker 1: say that he can't. Somebody's got to be first, right,

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Speaker 1: It's gotta happen to somebody first. That's why I thought

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Speaker 1: I'm the victim as far as I'm started, because that,

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Speaker 1: I mean, there's this plane overran me over If one

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Speaker 1: of these pictures to pray, i'd be uh, I wouldn't

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Speaker 1: be calling the lawn in any of course, it would

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Speaker 1: be dead. But it's just like when I had that,

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Speaker 1: and even just something here. I'm just sat in the

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Speaker 1: local college right now where I'm calling yet and I

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Speaker 1: pulled up to the curb, and I guess I didn't

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Speaker 1: get all the way up, but I've probably start there

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Speaker 1: for fifteen minutes. And the next thing I know, the

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Speaker 1: car just started moving on the tone. But it just

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Speaker 1: started moving and I looked at and it was in drive.

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Speaker 1: So I just think this car is a death problem.

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Speaker 1: And I don't know. I mean, did I contact the lawyer, Yes,

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Speaker 1: I did. I contacted seven of them. Nobody would take

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Speaker 1: my case. They said that this is the uh. They

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Speaker 1: would cost tens of thousands of dollars to even get

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Speaker 1: this into court, and said that there's nothing they can do,

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Speaker 1: and it's just like you know, I mean, after getting

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Speaker 1: run over and having this in my life that every

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Speaker 1: time I think I'm gonna get in a car, whether

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Speaker 1: it tisten or something else, it's gonna go into reverse

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Speaker 1: myself and run me down. That gives you let's go

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Speaker 1: stay with Oh yeah, you're never, You're never. You're never

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Speaker 1: gonna be comfortable in that car. Absolutely, And I'll tell

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Speaker 1: you what now in to argue the case from your side.

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Speaker 1: If that's an electronic shifter, which I believe it to be, uh,

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Speaker 1: you know, if that's an electronic shift assembly, and that

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Speaker 1: would be my question. Nobody can tell me that's infallible.

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Speaker 1: Look at the problems Gepad with their electronic shift to

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Speaker 1: assembly such that they had to recall the vehicles and

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Speaker 1: repair them. And unfortunately, the one actor from the New

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Speaker 1: Star Trek movies I can't think of his name had

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Speaker 1: the problem right. He was killed in California where he

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Speaker 1: put the car in park, went down the end of

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Speaker 1: the driveway to get his mail in the car, jumped

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Speaker 1: out of park, rolled down the hill and killed him.

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Speaker 1: Um uh the one who played check Off. Um, I

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Speaker 1: can't think of his actor. Um. So this one here,

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Speaker 1: I don't know what you mean by electronically. This is

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Speaker 1: one on where in order to start the car, you

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Speaker 1: gotta push it on the base, take the gearshift, push

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Speaker 1: it right at port down. I won't go straight down down.

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Speaker 1: What they were also tells me that you might have

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Speaker 1: had in between park and drive and that's why I

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Speaker 1: took so low importh to go reverse. WI A five

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Speaker 1: sign and there's no Richard, I get at the clock's

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Speaker 1: gonna take me? Welcome back on in any of the

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Speaker 1: car doctor herey five zero nine nine zero zero rolling

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Speaker 1: along on this beautiful Saturday afternoon. Let's get over and

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Speaker 1: talk to Ron in New Jersey. This better not be

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Speaker 1: me on the phone. Ron. Welcome to the car doctor, sir.

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Speaker 1: How are you good? How are you? And first of all,

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Speaker 1: happy birthday? Thank you sir. Ye so glad to be here.

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Speaker 1: What can I do for you? Yeah, basically, I've got

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Speaker 1: a two thousand two Ford Taurus and about three weeks ago, um,

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Speaker 1: a couple of times the factory uh security system the

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Speaker 1: alarm went off essentially in the parking lot, just spontaneously,

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Speaker 1: and the horns and yeah, the horn, the lights, the

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00:19:38,880 --> 00:19:44,800
Speaker 1: whole thing and uh basically UH was gone for three

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Speaker 1: weeks through the car, everything was no problem. Locked it,

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Speaker 1: unlocked it, and then it started to happen again once

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Speaker 1: or twice, and so I what I did is the

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Speaker 1: first thing, I disconnected the obvious censors I could get to,

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Speaker 1: which was the trunk censor and the hood sensor. And

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Speaker 1: the problem continued. So I took the car to the

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Speaker 1: dealer to have him do the scan on it, and

359
00:20:07,400 --> 00:20:09,960
Speaker 1: they scanned the path system and they didn't see anything.

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Speaker 1: And um, now I brought it home and it's almost

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Speaker 1: happening more often. And also now when I drive the car,

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00:20:20,240 --> 00:20:24,520
Speaker 1: you'll hear the uh, the the locks of the sut

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Speaker 1: locks Illinois going uh something unlocked the doors again and

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Speaker 1: again it's hunting. It's hunting, right, No, it's it's hunting.

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Speaker 1: It's looking. Listen, here's the deal. This has a GEM

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Speaker 1: module Generic electronic module. This is like the forged version

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Speaker 1: of the body module in this year car, and it

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Speaker 1: controls all the security and exterior lights and a lot

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Speaker 1: of the body functions are contained within that. All right,

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Speaker 1: if you have the proper scan tool Ford I d

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Speaker 1: S will do it. I know the launch tools will

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Speaker 1: do it. I just found it on the new launch

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Speaker 1: seven tablet that I'm road testing for them. Um, the

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Speaker 1: if you go into GEM data and look at there's

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Speaker 1: a pit in there, there's a piece of information. It's

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Speaker 1: maybe abbreviated to a l underscore e v T alarm

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Speaker 1: event all right, What that is is that's a running

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Speaker 1: log of the of the last eight times the alarm

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Speaker 1: went off showing what switch set the alarm. Okay, if

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Speaker 1: nobody and I'm surprised the dealer didn't do this. But

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00:21:29,640 --> 00:21:31,399
Speaker 1: then again, depending upon the age of the tech and

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00:21:31,400 --> 00:21:33,800
Speaker 1: the dealership, they may not be aware that it even exists,

383
00:21:34,280 --> 00:21:37,320
Speaker 1: that this this functionality is there. But I can tell

384
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Speaker 1: you this. The switches that will trigger the alarm, short

385
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Speaker 1: of this being a wiring, a wire that's pinched, or

386
00:21:43,600 --> 00:21:47,320
Speaker 1: a you know, a faulty module, something extreme, you know,

387
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Speaker 1: go for simple first round. The switches that are gonna

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Speaker 1: trigger are the four doors, like you said, the door switches,

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Speaker 1: the lift glass if it's a wagon, or the trunk

390
00:21:56,520 --> 00:21:59,320
Speaker 1: or the don't forget the cylinder tamper, you know, the

391
00:21:59,720 --> 00:22:03,600
Speaker 1: if you have do you have keyless entry in this car? Uh?

392
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Speaker 1: Sometimes keyless entry can do it. The hood switch and

393
00:22:06,600 --> 00:22:09,760
Speaker 1: the panic button on the remote keyless entry fops, you know,

394
00:22:09,800 --> 00:22:12,919
Speaker 1: those are the typical things. Usually this is a door switch,

395
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Speaker 1: all right, This is one of the door switches. And

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Speaker 1: what I've been known to do on the intermittent one

397
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Speaker 1: and I've gone into the alarm event pitt and I

398
00:22:21,119 --> 00:22:24,240
Speaker 1: I may not find anything. What I'll do is I'll

399
00:22:24,240 --> 00:22:27,720
Speaker 1: take a shot of a lubricant and usually I use Gibbs.

400
00:22:27,880 --> 00:22:30,000
Speaker 1: I use Gibbs around the shop shop all the time.

401
00:22:30,040 --> 00:22:32,920
Speaker 1: You hear me talk about it. And if you're familiar

402
00:22:32,960 --> 00:22:36,440
Speaker 1: with when you close the door where the striker goes

403
00:22:36,480 --> 00:22:40,199
Speaker 1: into the latch where it catches it, I'll shoot some

404
00:22:40,280 --> 00:22:44,119
Speaker 1: gibs into that and let it drip down and it

405
00:22:44,240 --> 00:22:47,800
Speaker 1: will usually catch the end of the dowel of the

406
00:22:47,840 --> 00:22:53,000
Speaker 1: micro switch that's inside the latch assembly. And usually the

407
00:22:53,040 --> 00:22:55,240
Speaker 1: problem goes away or at least and I choose to

408
00:22:55,280 --> 00:22:57,239
Speaker 1: do this one door at a time and wait, at

409
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Speaker 1: least I know which switch is bad. If the problem

410
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Speaker 1: goes away after I lubricated it, I know which switch

411
00:23:02,480 --> 00:23:04,920
Speaker 1: is bad depends on how much time I want to take.

412
00:23:05,240 --> 00:23:07,480
Speaker 1: The switch has such a short throw on it. I

413
00:23:07,520 --> 00:23:09,280
Speaker 1: don't think it has a sixteenth of an inch worth

414
00:23:09,320 --> 00:23:12,840
Speaker 1: of throw it's probably measured in millimeters. So it's just

415
00:23:12,880 --> 00:23:15,439
Speaker 1: an electronic switch that's gotten worn out and sticky, and

416
00:23:16,240 --> 00:23:19,200
Speaker 1: it'll change with temperature, it'll change with vibration, it will

417
00:23:19,320 --> 00:23:22,680
Speaker 1: change for all sorts of reasons, but the door switches

418
00:23:22,760 --> 00:23:26,720
Speaker 1: are the most common. Now this a I'll underscore e

419
00:23:26,840 --> 00:23:30,320
Speaker 1: v T Basically that would say the would show me

420
00:23:30,480 --> 00:23:35,800
Speaker 1: legitimate reasons the alarm went off. Yes, it should absolutely absolutely.

421
00:23:36,200 --> 00:23:39,200
Speaker 1: What you can do is if that's clear, let's say,

422
00:23:39,240 --> 00:23:42,480
Speaker 1: for let's say for conversation, after everybody's fooling around with

423
00:23:42,520 --> 00:23:44,800
Speaker 1: this and you're unplugging things and now it's confused and

424
00:23:44,880 --> 00:23:47,520
Speaker 1: it shows zero, or it shows the trunk which you

425
00:23:47,560 --> 00:23:53,120
Speaker 1: had just disconnected, hook everything back up and set off

426
00:23:53,119 --> 00:23:56,800
Speaker 1: the alarm. You should be able to. Then once you

427
00:23:56,840 --> 00:23:59,840
Speaker 1: turn the alarm off, go into the GEM module with

428
00:23:59,880 --> 00:24:03,600
Speaker 1: the proper scan tool and look at the alarm. Underscore

429
00:24:03,600 --> 00:24:06,520
Speaker 1: e v T Alarm event pit and just verify, yes,

430
00:24:06,600 --> 00:24:11,199
Speaker 1: I triggered it by the trunk and it's said trunk. Okay,

431
00:24:11,200 --> 00:24:14,000
Speaker 1: Now you know the system's functioning correctly. Now you can

432
00:24:14,040 --> 00:24:16,320
Speaker 1: wait for the next time that it fails and if

433
00:24:16,320 --> 00:24:22,359
Speaker 1: it says left front door, you know what switched to change. Okay, alright, alright,

434
00:24:22,640 --> 00:24:24,320
Speaker 1: thank you very much. How you're very welcome. You hang

435
00:24:24,359 --> 00:24:28,880
Speaker 1: in there. Um, it's it's it's it's diagnosis, folks, it's

436
00:24:28,880 --> 00:24:30,680
Speaker 1: not it is rocket science in a in a way,

437
00:24:30,720 --> 00:24:33,760
Speaker 1: it's not magic, and it just takes some careful planning

438
00:24:33,800 --> 00:24:36,199
Speaker 1: and some thought process. And listen, I can't tell you

439
00:24:36,240 --> 00:24:38,239
Speaker 1: how many times during the course of the day at

440
00:24:38,240 --> 00:24:40,919
Speaker 1: the shop I will say to somebody, I don't know,

441
00:24:41,040 --> 00:24:44,000
Speaker 1: I've got to do some research. I quoted Einstein this

442
00:24:44,000 --> 00:24:47,359
Speaker 1: week again. Right, Einstein once said, listen, everybody has to

443
00:24:47,359 --> 00:24:49,560
Speaker 1: do research. Don't be ashamed to admit it to anybody.

444
00:24:49,600 --> 00:24:53,520
Speaker 1: I'm not. And you know this is Einstein, all right. Um.

445
00:24:53,560 --> 00:24:55,680
Speaker 1: You know he also made a comment about everybody struggles

446
00:24:55,720 --> 00:24:57,359
Speaker 1: with math, especially me. But I think he was just

447
00:24:57,440 --> 00:25:01,840
Speaker 1: kidding us. But the point being that everybody's got to

448
00:25:01,880 --> 00:25:04,639
Speaker 1: do research because cars today have just gotten to be

449
00:25:05,240 --> 00:25:07,840
Speaker 1: that complicated. Let's pull over and take a pause. A

450
00:25:07,960 --> 00:25:11,240
Speaker 1: five five zero nine zero zero. When we come back,

451
00:25:11,680 --> 00:25:13,239
Speaker 1: we're going to Jacqueline and but he me and New

452
00:25:13,280 --> 00:25:45,520
Speaker 1: York Dodge Dark stay tuned. We're back right after this. Hey,

453
00:25:45,560 --> 00:25:49,280
Speaker 1: welcome back. Weren't any car doctor five zero nine zero.

454
00:25:49,359 --> 00:25:51,000
Speaker 1: Glad to have you here with me. Let's talk cars.

455
00:25:51,080 --> 00:25:53,200
Speaker 1: Let's go and talk to Jacqueline. Be me in New York,

456
00:25:53,840 --> 00:25:59,720
Speaker 1: Dodge Dart, Jaqueline, what's going on? Hi? Yeah, I recently

457
00:26:00,400 --> 00:26:04,280
Speaker 1: first sister's Dodge down two thousands. They're seen it around

458
00:26:04,520 --> 00:26:09,640
Speaker 1: ning right, and now I'm having to transmission issues that it.

459
00:26:09,640 --> 00:26:17,560
Speaker 1: It broke down about seven times and about I'm gonna say,

460
00:26:17,600 --> 00:26:22,800
Speaker 1: like three and a half weeks out. Yeah, and I

461
00:26:22,880 --> 00:26:25,919
Speaker 1: finally got someone to look at it after maybe the

462
00:26:26,080 --> 00:26:29,399
Speaker 1: fourth time, where fifth time it broke down because I

463
00:26:29,480 --> 00:26:32,280
Speaker 1: kept on going back and forth to my dealership where

464
00:26:32,359 --> 00:26:34,960
Speaker 1: I bought it, which happened to be a board dealership,

465
00:26:35,560 --> 00:26:38,280
Speaker 1: but then they sent me away to go to Dodge

466
00:26:38,320 --> 00:26:40,360
Speaker 1: because I would have better coverage because they were still

467
00:26:40,400 --> 00:26:43,919
Speaker 1: under a warranties. Because then I went there and he

468
00:26:44,000 --> 00:26:47,120
Speaker 1: did diagnostic and said there's absolutely nothing wrong with your car,

469
00:26:47,280 --> 00:26:51,560
Speaker 1: even though the uh sorry, the engine light was on

470
00:26:51,720 --> 00:26:56,040
Speaker 1: with also it read gear not available, service transmission and

471
00:26:56,119 --> 00:26:59,240
Speaker 1: auto sticks unavailable. And then when he went to look

472
00:26:59,240 --> 00:27:03,240
Speaker 1: at it, all of the one away, so I went Karen.

473
00:27:04,359 --> 00:27:08,160
Speaker 1: Then I drove it possibly another week after and then

474
00:27:08,200 --> 00:27:12,840
Speaker 1: it's cut off completely on me on the highway. So

475
00:27:13,359 --> 00:27:15,919
Speaker 1: where does it Where does it stand now? Has anybody

476
00:27:16,240 --> 00:27:20,440
Speaker 1: made any repair attempts or the car still broken? Well,

477
00:27:20,520 --> 00:27:24,160
Speaker 1: the first attempts they did was when I broke down

478
00:27:24,160 --> 00:27:28,480
Speaker 1: on the hindway. Was they first said they weren't going

479
00:27:28,560 --> 00:27:30,560
Speaker 1: to even look at it for like a week or

480
00:27:30,600 --> 00:27:33,480
Speaker 1: something like that because they were two tags. And but

481
00:27:33,560 --> 00:27:36,119
Speaker 1: then I said, this is a safety issue. I can't

482
00:27:36,160 --> 00:27:39,240
Speaker 1: move this car. It will only go fifteen miles. Were

483
00:27:39,280 --> 00:27:42,959
Speaker 1: so on a time that was right? Well, yeah, it's

484
00:27:43,000 --> 00:27:45,720
Speaker 1: also it's stuck in limping in that moment. And and

485
00:27:45,720 --> 00:27:49,600
Speaker 1: and there are there are a few recoils on that

486
00:27:49,640 --> 00:27:53,440
Speaker 1: car for transmission issues shifting into neutral. Uh, there's there's

487
00:27:53,520 --> 00:27:56,720
Speaker 1: there's a few software updates for that vehicle for shift logic.

488
00:27:57,240 --> 00:27:59,800
Speaker 1: So there's clearly some work from the factory that some

489
00:28:00,080 --> 00:28:03,600
Speaker 1: changes they've made to help improve the performance and reliability.

490
00:28:06,400 --> 00:28:11,879
Speaker 1: But what this questions, um, but what I ended up

491
00:28:11,920 --> 00:28:14,360
Speaker 1: doing was when I did break down the first time,

492
00:28:14,400 --> 00:28:19,240
Speaker 1: I barely just luckily dotted to the to my mechanic

493
00:28:19,440 --> 00:28:23,160
Speaker 1: what wasn't personally mine. They just recommended me going somewhere

494
00:28:23,480 --> 00:28:25,600
Speaker 1: and I got there, but it took me roughly about

495
00:28:25,720 --> 00:28:27,399
Speaker 1: like four new minutes to get there when it was

496
00:28:27,400 --> 00:28:31,000
Speaker 1: about a three teen minutes drive, and they ended up

497
00:28:31,040 --> 00:28:34,320
Speaker 1: saying oh, like they started to like it took them

498
00:28:34,320 --> 00:28:36,560
Speaker 1: like ten minutes to thoes and pieces together. When I

499
00:28:36,600 --> 00:28:39,360
Speaker 1: started to explain to them what was going on, and

500
00:28:39,400 --> 00:28:41,400
Speaker 1: they're like, let me look something up. And then they

501
00:28:41,440 --> 00:28:44,440
Speaker 1: found some resmall you're speaking up, which happened to be

502
00:28:45,000 --> 00:28:52,840
Speaker 1: the transmition control modules number are four to stand up

503
00:28:52,920 --> 00:28:55,960
Speaker 1: picks in that. And then I thought, oh, everything was fine,

504
00:28:56,000 --> 00:28:59,920
Speaker 1: that's great, I have no problems. So then I end

505
00:29:00,040 --> 00:29:03,880
Speaker 1: out taking a trip to um some Pennsylvania, and then

506
00:29:03,880 --> 00:29:05,640
Speaker 1: I want to go take a trip to see my

507
00:29:05,720 --> 00:29:09,720
Speaker 1: family in Bohemia, New York. And then my car ended

508
00:29:09,800 --> 00:29:12,520
Speaker 1: up wreaking down on me. After it was about soon

509
00:29:12,560 --> 00:29:15,600
Speaker 1: a half weeks after I got my car back, so

510
00:29:15,760 --> 00:29:18,480
Speaker 1: I was like, okay, what's going on now? I just

511
00:29:18,600 --> 00:29:23,520
Speaker 1: wanted but went down no to no one, not were

512
00:29:23,640 --> 00:29:27,160
Speaker 1: paraoh like diagnostic or anything. When I gave it to

513
00:29:27,200 --> 00:29:32,560
Speaker 1: them in Pennsylvania, then they ended up telling me there

514
00:29:32,600 --> 00:29:35,600
Speaker 1: was a problem to transmission against It was code p

515
00:29:35,880 --> 00:29:40,920
Speaker 1: O nine nine and P one P nine nine, which

516
00:29:40,960 --> 00:29:44,240
Speaker 1: happened to still be under the warranty. But the whole

517
00:29:44,320 --> 00:29:47,719
Speaker 1: tire time it was a mess and a half because

518
00:29:47,760 --> 00:29:51,080
Speaker 1: I was from out of space. No one was helping

519
00:29:51,160 --> 00:29:54,840
Speaker 1: me really, neither was my Dodge customer service or chryslist

520
00:29:55,560 --> 00:29:58,320
Speaker 1: because they all wanted to keep on pushing it back

521
00:29:58,440 --> 00:30:01,520
Speaker 1: because everyone was too busy even though like my car

522
00:30:01,600 --> 00:30:05,160
Speaker 1: wrokes down within like how many times in just one month?

523
00:30:05,520 --> 00:30:09,280
Speaker 1: So your question to me is what suitehart? What should

524
00:30:09,320 --> 00:30:13,760
Speaker 1: I do with this carre? Should I is it worth keeping?

525
00:30:13,880 --> 00:30:17,360
Speaker 1: Should I find another one? Is it like? Because this

526
00:30:17,440 --> 00:30:21,360
Speaker 1: is like is they're big jobs, like it's a transmission

527
00:30:21,440 --> 00:30:25,760
Speaker 1: issue and they let me. Let me ask you a question.

528
00:30:26,080 --> 00:30:33,560
Speaker 1: How long? How long have you been driving? Me? H? Then? Okay?

529
00:30:33,720 --> 00:30:35,400
Speaker 1: Do you have a regular mechanic that you go to

530
00:30:35,480 --> 00:30:40,680
Speaker 1: and trust? Well since I moved now, okay, So the

531
00:30:40,720 --> 00:30:44,160
Speaker 1: first thing I need you to do is find somebody reliable,

532
00:30:44,240 --> 00:30:48,800
Speaker 1: somebody you trust, all right, because you know I'm on

533
00:30:48,840 --> 00:30:51,440
Speaker 1: this kick where I'm going to convince everybody they need

534
00:30:51,440 --> 00:30:53,800
Speaker 1: to have a relationship with a mechanic. You gotta find

535
00:30:53,920 --> 00:30:56,160
Speaker 1: somebody you can talk to, because look what's going on,

536
00:30:56,720 --> 00:31:00,719
Speaker 1: all right? Your your your female nothing with throwing females.

537
00:31:00,720 --> 00:31:03,239
Speaker 1: I raised three daughters, all right, and I taught them

538
00:31:03,240 --> 00:31:05,000
Speaker 1: all the same way. You know what, you gotta stand

539
00:31:05,080 --> 00:31:08,200
Speaker 1: up because people garage mechanics are brutal when it comes

540
00:31:08,200 --> 00:31:10,959
Speaker 1: to women. I don't understand why, but my my, my

541
00:31:11,080 --> 00:31:15,240
Speaker 1: species is bad with this bad all right, And I

542
00:31:15,280 --> 00:31:17,400
Speaker 1: try to empower all the females that I come across

543
00:31:17,440 --> 00:31:21,000
Speaker 1: and say, hey, you know what, develop a relationship with

544
00:31:21,040 --> 00:31:23,720
Speaker 1: a mechanic. Get him to be the person you can

545
00:31:23,720 --> 00:31:27,280
Speaker 1: talk to. My concern here is that it's bounced from

546
00:31:27,320 --> 00:31:30,120
Speaker 1: garage to garage. I think I just say, you bought

547
00:31:30,120 --> 00:31:32,840
Speaker 1: it from a Ford dealer. Is a used vehicle, I'm assuming,

548
00:31:33,280 --> 00:31:35,480
Speaker 1: so you brought it from a Ford dealer. Here's my

549
00:31:35,640 --> 00:31:37,440
Speaker 1: argument for why you don't buy a Dodge from a

550
00:31:37,480 --> 00:31:40,280
Speaker 1: Ford dealer or Toyota from a Honda dealer and so forth,

551
00:31:40,360 --> 00:31:43,560
Speaker 1: because they're not familiar with the product line and they

552
00:31:43,640 --> 00:31:46,200
Speaker 1: can't fix it, so they tend to push you away

553
00:31:46,200 --> 00:31:49,160
Speaker 1: onto the next dealership of that product line, who's too

554
00:31:49,200 --> 00:31:51,680
Speaker 1: busy because you didn't buy the car from them, and

555
00:31:51,680 --> 00:31:55,200
Speaker 1: it's snowballs into the mess that you've got here. That

556
00:31:55,200 --> 00:31:58,000
Speaker 1: that being said, what I would like to see done

557
00:31:58,040 --> 00:32:02,680
Speaker 1: here is one mechanic, a qualified mechanic, do an evaluation,

558
00:32:03,000 --> 00:32:05,760
Speaker 1: what sort of shape is this in? And do you

559
00:32:05,800 --> 00:32:10,320
Speaker 1: hang onto this car? It's performing okay right now? Yes,

560
00:32:10,440 --> 00:32:17,560
Speaker 1: I honestly for one time since Monday. Well, then I

561
00:32:17,600 --> 00:32:19,920
Speaker 1: think it's got to be where you've got to drive it.

562
00:32:20,040 --> 00:32:22,000
Speaker 1: You know, put two hundred, put two hundred, put two

563
00:32:22,040 --> 00:32:24,440
Speaker 1: hundred fifty miles on it. Take a little rod, take

564
00:32:24,440 --> 00:32:26,160
Speaker 1: a little ride on a Sunday where if it has

565
00:32:26,200 --> 00:32:28,600
Speaker 1: a problem, you're you're you're ready to deal with it

566
00:32:28,640 --> 00:32:30,160
Speaker 1: and get it tod or what you have to do.

567
00:32:30,520 --> 00:32:34,200
Speaker 1: But get it, drive it, no problems, get it evaluated,

568
00:32:34,360 --> 00:32:37,040
Speaker 1: make sure all the software enhancements and updates are done

569
00:32:37,080 --> 00:32:41,080
Speaker 1: to both the engine and the trans control modules, and

570
00:32:41,200 --> 00:32:44,239
Speaker 1: let's see where it goes. But you know, get rid

571
00:32:44,280 --> 00:32:45,920
Speaker 1: of the car. Now. I don't like to get rid

572
00:32:45,920 --> 00:32:48,400
Speaker 1: of a car because some mechanic didn't follow procedure and

573
00:32:48,440 --> 00:32:50,960
Speaker 1: do it right. It's too expensive for the consumer. But

574
00:32:51,200 --> 00:32:53,200
Speaker 1: if the mechanic comes back and says, yeah, you know

575
00:32:53,240 --> 00:32:55,200
Speaker 1: what X y Z is wrong, it needs a trans

576
00:32:55,200 --> 00:32:58,280
Speaker 1: It's not under warranty something like that, that's that's a

577
00:32:58,360 --> 00:33:00,160
Speaker 1: story for another day. I want to make sure or

578
00:33:00,200 --> 00:33:03,160
Speaker 1: you're not missing a great opportunity to have a good

579
00:33:03,200 --> 00:33:08,720
Speaker 1: car just because some mechanic that allows you job period. Okay,

580
00:33:09,560 --> 00:33:13,480
Speaker 1: which did I get checked out? Well, I'm saying drive it,

581
00:33:13,480 --> 00:33:15,880
Speaker 1: put two hundred fifty miles on it, then get it

582
00:33:15,960 --> 00:33:19,600
Speaker 1: checked out by a qualified mechanic, somebody with a factory

583
00:33:19,760 --> 00:33:22,800
Speaker 1: or dealer level scan tool, somebody that has the ability

584
00:33:22,800 --> 00:33:25,240
Speaker 1: to go in and look to see are there any

585
00:33:25,280 --> 00:33:27,480
Speaker 1: flashes or software updates that need to be done to

586
00:33:27,520 --> 00:33:29,479
Speaker 1: the car, and somebody that can deal with it at

587
00:33:29,480 --> 00:33:32,280
Speaker 1: the proper level. Somebody that's going forward is going to

588
00:33:32,440 --> 00:33:34,800
Speaker 1: service the car that you can go in and trust

589
00:33:35,440 --> 00:33:38,040
Speaker 1: and know that when they tell you something that's the

590
00:33:38,080 --> 00:33:39,840
Speaker 1: real deal. That's what the car needs. Because the guys

591
00:33:39,840 --> 00:33:41,960
Speaker 1: in the dealership or wherever you've been going, they've been

592
00:33:41,960 --> 00:33:44,040
Speaker 1: giving you a bologna at a dollar fifty nine pound

593
00:33:44,200 --> 00:33:46,000
Speaker 1: and I don't think you like and you're enjoying the

594
00:33:46,040 --> 00:33:50,360
Speaker 1: sandwich zero zero Jacqueline. If you need me, you know

595
00:33:50,360 --> 00:33:51,760
Speaker 1: where to find me. I'm run an any in the

596
00:33:51,800 --> 00:34:16,759
Speaker 1: car doctor, and I'll be back right after this. Welcome back.

597
00:34:16,760 --> 00:34:18,319
Speaker 1: Weren't then of the car doctor. Let's go over and

598
00:34:18,320 --> 00:34:21,160
Speaker 1: talk to Don Williamsport p a don We've got a minute.

599
00:34:21,200 --> 00:34:24,680
Speaker 1: What's going on, hey, Royan? Just seven update for you

600
00:34:24,760 --> 00:34:28,239
Speaker 1: on the OH five you cond analy I called your

601
00:34:28,280 --> 00:34:32,760
Speaker 1: big issue, Yeph. Took it to the dealer like you said,

602
00:34:33,840 --> 00:34:36,759
Speaker 1: They hooked it up to the scan pool, came back

603
00:34:36,840 --> 00:34:40,800
Speaker 1: and said the crash module on the front passenger side

604
00:34:40,880 --> 00:34:45,719
Speaker 1: was out and the control module needs a new one.

605
00:34:47,120 --> 00:34:49,640
Speaker 1: Gave me a bill for a thousand and fifty seven

606
00:34:49,680 --> 00:34:55,799
Speaker 1: dollars and I said no way, And they said you

607
00:34:55,840 --> 00:34:57,759
Speaker 1: can't drive it, like I said, yeah I can. I

608
00:34:57,800 --> 00:35:00,839
Speaker 1: said that. He told me the module was on programmable

609
00:35:00,880 --> 00:35:03,040
Speaker 1: and I had to buy a new one. Well, anyhow,

610
00:35:03,160 --> 00:35:06,120
Speaker 1: we did some research on it. We found airbags dot

611
00:35:06,200 --> 00:35:09,839
Speaker 1: com will reset that module fort and have a back

612
00:35:09,920 --> 00:35:14,200
Speaker 1: to you within four days of shipping. Isn't that interesting?

613
00:35:13,760 --> 00:35:19,360
Speaker 1: Stepped it out? I was gonna say, it's just it

614
00:35:19,920 --> 00:35:23,880
Speaker 1: just it makes you wonder, though, why the manufacturer says

615
00:35:23,960 --> 00:35:27,960
Speaker 1: one way and these guys do it another and it works. Right.

616
00:35:28,000 --> 00:35:30,520
Speaker 1: I'm sure all these people do right. I'm sure you're

617
00:35:30,560 --> 00:35:32,040
Speaker 1: gonna tell me you sent it out and shift it

618
00:35:32,080 --> 00:35:34,000
Speaker 1: back and it works and everything's fine. The lights out,

619
00:35:35,560 --> 00:35:38,600
Speaker 1: the lights out, and they well, they had programming and

620
00:35:38,640 --> 00:35:43,640
Speaker 1: everything on this bill. So we also went to Amazon

621
00:35:43,760 --> 00:35:48,520
Speaker 1: and bought the front crash module sixty three dollars. We

622
00:35:48,560 --> 00:35:51,160
Speaker 1: have a hundred thirty dollars in the vehicle and it's six.

623
00:35:51,360 --> 00:35:54,920
Speaker 1: Now the question is is the Amazon part GM or

624
00:35:55,000 --> 00:35:59,319
Speaker 1: is it something Chinese offshore? Now it was GM, Well,

625
00:35:59,320 --> 00:36:01,759
Speaker 1: then you know what. That's the power of Amazon. My

626
00:36:01,880 --> 00:36:04,480
Speaker 1: concern with their bags is will they work in a crash?

627
00:36:04,840 --> 00:36:07,080
Speaker 1: And I bet there's a lawyer involved here somewhere. That's

628
00:36:07,080 --> 00:36:09,400
Speaker 1: why they've got that procedure. Don I appreciate the info.

629
00:36:09,600 --> 00:36:11,279
Speaker 1: I gotta go. I'm wanting any in the car. Doctor,

630
00:36:11,480 --> 00:36:11,759
Speaker 1: see you