WEBVTT - Shouzi Chew

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<v Speaker 1>More than one million people around the world visit TikTok

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<v Speaker 1>every month, but with immense growth comes scrutiny and competition.

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<v Speaker 1>In this episode of the David Rubinstein Show Peer to

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<v Speaker 1>Peer Conversations, I sit down with TikTok CEO shows E

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<v Speaker 1>two to discuss TikTok's future and also find out if

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<v Speaker 1>I could become TikTok famous. Now. I am older than

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<v Speaker 1>many of your TikTok followers. I believe I maybe you

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<v Speaker 1>have some people my age, but my impression is it's

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<v Speaker 1>for younger people. Is that wrong? There is really something

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<v Speaker 1>for everyone on TikTok. I would I would have you

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<v Speaker 1>installed TikTok yet do it? Well? I'm not an expert

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<v Speaker 1>on TikTok. I have looked at it, but I haven't

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<v Speaker 1>seen anything that you know looks like me. I think

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<v Speaker 1>you may be surprised, uh. For for example, for example,

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<v Speaker 1>there was something called book talk on on TikTok. It

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<v Speaker 1>is a hashtag and it really is a trend where

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<v Speaker 1>people share short videos on their favorite books. And you'd

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<v Speaker 1>be probce how many views they have. We have forty

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<v Speaker 1>billion views on book talk alone. There are many other categories.

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<v Speaker 1>There is clean talk, which is about people cleaning thirty

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<v Speaker 1>billion views. You know, I personally am a very amateur golfer.

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<v Speaker 1>Hashtag golf has more than ten billion views on TikTok

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<v Speaker 1>as well, So I believe there is something for everyone.

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<v Speaker 1>The way we want to present this is we have

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<v Speaker 1>a machine learning recommendation engine which personalizes your experience when

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<v Speaker 1>you use TikTok, and we believe there's something for you

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<v Speaker 1>as well. Okay, so can anybody put a video on TikTok, Yes,

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<v Speaker 1>very easily. All right, How do you control of somebody

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<v Speaker 1>puts something on that's dangerous or pornographic or or not appropriate.

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<v Speaker 1>This is a great question. One of the most important

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<v Speaker 1>things that I have been focusing on since I took

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<v Speaker 1>on the role nearly a year ago. It's on the

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<v Speaker 1>safety of our platform is something we take absolutely seriously,

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<v Speaker 1>and we have elevated this as a top priority for

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<v Speaker 1>myself and for the company. We put a significant amount

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<v Speaker 1>of investment into it h and we believe that we

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<v Speaker 1>need to continue to invest in trust and safety to

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<v Speaker 1>stay ahead of our growth because of the growth of

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<v Speaker 1>the platform. So, for example, making sure that making sure

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<v Speaker 1>that our community guidelines which are published transparently online, are

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<v Speaker 1>well understood by our users, making sure that we have

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<v Speaker 1>the tools and the capabilities to ensure a safe environment,

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<v Speaker 1>a safe and inclusive environment on our platform, so that

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<v Speaker 1>our users feelings I feel like feel that is a

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<v Speaker 1>trusted environment to to publish and to inspire the creativity

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<v Speaker 1>they want to. So let's suppose I want to be

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<v Speaker 1>a TikTok person. I want to be on TikTok, but

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<v Speaker 1>I have to make a living. Um can I make

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<v Speaker 1>a living by just being on TikTok or the people

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<v Speaker 1>that make a living just by being on TikTok. Most

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<v Speaker 1>of our users come on TikTok to to share how

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<v Speaker 1>they feel into to inspire, you know, to inspire the world.

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<v Speaker 1>But there are people who come on TikTok, and this

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<v Speaker 1>is something we're extremely proud of. Um. We have an

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<v Speaker 1>able them. We have given them the platform and the

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<v Speaker 1>tools to actually make a proper living. And most of

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<v Speaker 1>these are small businesses or individuals. I can give you

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<v Speaker 1>an example. I have been looking at my own TikTok

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<v Speaker 1>recently and I saw this video on t case Surf

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<v Speaker 1>and Turf. It is a restaurant in Denver. I think

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<v Speaker 1>it's the first black owned, family operated seafood restaurant in Denver. Uh.

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<v Speaker 1>What I've heard is during the pandemic, business was poor

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<v Speaker 1>for a lot of restaurants, including them. But what what

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<v Speaker 1>one creator did was to create videos on what, you know,

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<v Speaker 1>how great the restaurant was. It became an overnight sensation.

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<v Speaker 1>It went viral, and our business is booming for for

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<v Speaker 1>that company. So and there are thousands upon thousands of

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<v Speaker 1>examples like that across the US and across the world.

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<v Speaker 1>And well, you know, this is something that we are

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<v Speaker 1>immensely proud of that we have a platform the small

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<v Speaker 1>businesses can make use of to get to grow their business.

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<v Speaker 1>Spose I want to be a TikTok performer and I

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<v Speaker 1>want to get paid for it. Do I do something

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<v Speaker 1>that says this restaurant is great and hopefully restaurant won't

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<v Speaker 1>pay me. Is that how people get paid by being

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<v Speaker 1>on TikTok. There are several mechanisms to do it. The

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<v Speaker 1>first is if you become if you have enough followers,

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<v Speaker 1>certain brands will get in touch with you, either through

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<v Speaker 1>us or otherwise two for you to represent their brand,

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<v Speaker 1>So you become the brand ambassador. So that's one way.

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<v Speaker 1>Some of our creators get paid. Beyond that, we have

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<v Speaker 1>provided them with tools to monetize, you know, to get

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<v Speaker 1>in touch with the followers and the monetize that that

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<v Speaker 1>that as well. For example, we have a live streaming service,

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<v Speaker 1>so as a creator, you can you can launch, you

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<v Speaker 1>can have a live streaming session and that is an exclusive,

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<v Speaker 1>exclusive session where you can interact with the followers and

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<v Speaker 1>your followers can give you virtual gifts, and that's one

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<v Speaker 1>way you can monetize. The other example is e commerce.

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<v Speaker 1>We provide our creators with the tools to be able

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<v Speaker 1>to sell merchandise on the atform as well. This is

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<v Speaker 1>do a new part of our business, but it's something

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<v Speaker 1>that people are very very excited about. How do you

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<v Speaker 1>make money? Then other words, somebody goes on TikTok and

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<v Speaker 1>they're making money for this restaurant in in Denver, How

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<v Speaker 1>do you make any money? We make money primarily through

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<v Speaker 1>advertising and also providing services like live streaming and decommon

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<v Speaker 1>style uses. And we we do have a service fee

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<v Speaker 1>that that we charge to provide those services. But if

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<v Speaker 1>somebody just uploads their video on TikTok, do they pay

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<v Speaker 1>you a fee for that or not? No, it's absolutely free.

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<v Speaker 1>Are there companies now that specialized in making people TikTok stars.

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<v Speaker 1>Somebody says, I want to be on TikTok. I want

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<v Speaker 1>people to watch me. Maybe I can sell my my

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<v Speaker 1>services to an advertising company or some way. Um, there

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<v Speaker 1>are the people that polish up people's TikTok presentations the

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<v Speaker 1>way our platform works, and my advice to anyone who

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<v Speaker 1>wants to be famous on our platform is to just

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<v Speaker 1>beat themselves. What we have found is that this community

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<v Speaker 1>is is This community wants real tent, They want the

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<v Speaker 1>real roar content. They want to see people being themselves.

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<v Speaker 1>So um, the many people tell me it's a breath

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<v Speaker 1>of fresh air, is the sunny corner of the internet.

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<v Speaker 1>So my advice to anyone who wants to be famous

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<v Speaker 1>is really to beat themselves. So recently, Mark Zuckerberg announced

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<v Speaker 1>at his quarterly earnings after explaining why the stock went

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<v Speaker 1>down by as a result of the declining use of Facebook,

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<v Speaker 1>he attributed to TikTok and TikTok was becoming a big rival.

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<v Speaker 1>He said, how did it feel to be blamed by

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<v Speaker 1>Mark Zuckerberg for the decline and value of Facebook? We

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<v Speaker 1>are a very young company at this point, and they

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<v Speaker 1>are still very big competitors in the market. Some of

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<v Speaker 1>them have been around for a long time with a

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<v Speaker 1>lot of resources. So the way we look at it,

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<v Speaker 1>there's still a long way for us to go in

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<v Speaker 1>terms of achieving the mission that we want to achieve.

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<v Speaker 1>We think that there are a number of things that

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<v Speaker 1>makes us unique in the market. The first is that

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<v Speaker 1>we are pineers in what we do. We have innovated

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<v Speaker 1>this form of short video combined with a four you feed,

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<v Speaker 1>and we are confident that in the coming years we

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<v Speaker 1>will continue to innovate on that front and bring the

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<v Speaker 1>best and the most interesting value proposition to our use this.

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<v Speaker 1>So if Mark Zuckerberg we're here, would just say, don't

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<v Speaker 1>worry about us, We're not a big competition to you,

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<v Speaker 1>or we'll just say we're coming after you. I think

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<v Speaker 1>for us, David, we are more focused on ourselves. I

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<v Speaker 1>think over the long run, the biggest competitor that we

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<v Speaker 1>have as Cliche is going to sound is going to

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<v Speaker 1>be ourselves. We have a mission which is to inspire

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<v Speaker 1>creativity and to bring joy, and we believe that our

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<v Speaker 1>most important focus is to focus on delivering that mission.

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<v Speaker 1>But let me ask you this, most of the large

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<v Speaker 1>Chinese technology companies. Let's say Ali Baba, Bai Do ten Cent.

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<v Speaker 1>They have gigantic market values and they're very prominent in China.

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<v Speaker 1>Not as prominent outside of China as obviously in China,

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<v Speaker 1>and certainly not that prominent the United States. TikTok, by contrast,

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<v Speaker 1>is not in China, but it's gigantic outside of China,

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<v Speaker 1>the United States and everywhere. What did TikTok do that

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<v Speaker 1>enabled a Chinese based company parent company at least to

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<v Speaker 1>do so well outside of China. We think it's challenging

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<v Speaker 1>to build a global company in general, but the best

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<v Speaker 1>ones we have seen so far are ones that take

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<v Speaker 1>very consistent global learnings in adapt them to the local,

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<v Speaker 1>to the local, to the local countries that they are

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<v Speaker 1>operating in. So you need to be global and local

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<v Speaker 1>at the same time. And it's something that we're investing in.

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<v Speaker 1>For example, here in the US, we have a very

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<v Speaker 1>sizable team here in New York and Austin in l

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<v Speaker 1>A at this point in UH, becoming more local is

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<v Speaker 1>something we will continue to invest in. Okay, let's talk

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<v Speaker 1>about the beginning of of TikTok. So what is byte

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<v Speaker 1>dance byke Dance was the parent company, When was byte

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<v Speaker 1>Dance started and who was they founder a byte Dance.

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<v Speaker 1>I was very fortunate about ten years ago to have

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<v Speaker 1>to have had the chance to participate in the company

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<v Speaker 1>as an investor. Back Dance was founded in t Bye Eiming,

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<v Speaker 1>and the original Like any good start up story, the

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<v Speaker 1>original the original product has evolved over time and there

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<v Speaker 1>were many hits and mrs you know, as in the

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<v Speaker 1>evolution of the company. One thing that has remained very

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<v Speaker 1>consistent for Bye Dance is the mission. The mission for

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<v Speaker 1>by Dance today is to inspire creativity and to enrich life.

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<v Speaker 1>And what I've noticed over the course of the decade

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<v Speaker 1>that I've known the company is that they have been

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<v Speaker 1>very consistent in wanting to deliver this mission to as

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<v Speaker 1>many people as possible and driven by this mission. What

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<v Speaker 1>struck me in the early days of by Dance was

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<v Speaker 1>the desire to be mobile, the focus on machine learning recommendation,

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<v Speaker 1>and this desire to be global, and it's been very

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<v Speaker 1>system over the last ten years. I should disclose that

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<v Speaker 1>my own investment company is an investor in Bye Dance.

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<v Speaker 1>We took an investment a number of years ago and

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<v Speaker 1>then I assume it will be a good investment. I

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<v Speaker 1>don't know. But let's talk about how TikTok evolved out

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<v Speaker 1>of byte Dance. So when did TikTok come along. The

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<v Speaker 1>original apps that were developed by byte Dance had a

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<v Speaker 1>very similar concept, which was to recommend content to use

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<v Speaker 1>this based on machine learning. Machine learning algorithms that tries

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<v Speaker 1>to understand the user's behavior. The first iteration of it

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<v Speaker 1>that was successful was a news app, so it took

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<v Speaker 1>news content and it recommended news to use this based

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<v Speaker 1>on their own behavior on the app. Now, sometime between

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<v Speaker 1>sixteen that evolved into short video and that evolved into TikTok.

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<v Speaker 1>And did anybody think it would turn out to be

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<v Speaker 1>as global phenomenon at the beginning? No? No, all right,

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<v Speaker 1>So let me ask you about TikTok and regulation. Under

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<v Speaker 1>President Trump, there was a concern that certain information that

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<v Speaker 1>TikTok was getting from people using TikTok was somehow going

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<v Speaker 1>to be detrimental to the United States, and there was

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<v Speaker 1>an effort to force TikTok to sell its US business.

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<v Speaker 1>What happened to that effort. We believe that our approach

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<v Speaker 1>to all the governments that regulators around the world is

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<v Speaker 1>to be collaborative and to be very transparent, to be

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<v Speaker 1>available to explain what we do and who we are,

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<v Speaker 1>and answer any questions that we have. That's the approach

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<v Speaker 1>we have taken in that approach has been an approach

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<v Speaker 1>that has been very beneficial for us over the course

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<v Speaker 1>of the last few years. But there was a proposal

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<v Speaker 1>at one point that require you to sell the TikTok

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<v Speaker 1>business in the US. I think it was going to

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<v Speaker 1>be sold perhaps to Larry Elson's company Oracle. Is that

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<v Speaker 1>off the table now and right now you're not being

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<v Speaker 1>forced to sell anything. Is that right? We have moved

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<v Speaker 1>beyond that conversation. It is okay. And the current administration

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<v Speaker 1>and bid the administration have they picked up the cudgels

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<v Speaker 1>and said, well, we want to engage in the same fighter.

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<v Speaker 1>Right now, you don't have to worry about that again.

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<v Speaker 1>We are taking the approach now to be very transparent,

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<v Speaker 1>to be very engaged, very collaborative, and to answer any

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<v Speaker 1>questions that they may have. Okay, But the biggest concern

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<v Speaker 1>that people had, at least some people in the Trump

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<v Speaker 1>administration had it, maybe other people, is that the data

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<v Speaker 1>that you have on your computers about who's watching what.

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<v Speaker 1>I presume the data you have would somehow get fed

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<v Speaker 1>back to China and China would have it for its

0:12:26.679 --> 0:12:29.400
<v Speaker 1>use the Chinese government. Is that true that your data

0:12:29.480 --> 0:12:32.079
<v Speaker 1>is subject of being given to or you're forced to

0:12:32.080 --> 0:12:36.720
<v Speaker 1>give it the Chinese government. We disagree with that the

0:12:36.760 --> 0:12:39.160
<v Speaker 1>ways TikTok is set up today. First of all, TikTok

0:12:39.280 --> 0:12:42.520
<v Speaker 1>is not available for download in China. It operates outside

0:12:42.559 --> 0:12:47.880
<v Speaker 1>of China. The datas the data for TikTok uses is

0:12:47.920 --> 0:12:51.080
<v Speaker 1>thought in Virginia and in Singapore, with the backup in Singapore,

0:12:51.640 --> 0:12:53.760
<v Speaker 1>uh and we believe that we have a very rigorous

0:12:53.800 --> 0:12:56.960
<v Speaker 1>and robust system to protect the data security of our uses.

0:12:57.640 --> 0:12:59.480
<v Speaker 1>What do you do with the data? So let's suppose

0:12:59.559 --> 0:13:02.520
<v Speaker 1>I on TikTok and I like certain kinds of things

0:13:02.559 --> 0:13:05.199
<v Speaker 1>to watch. You presumably can in your algorithms know that

0:13:05.480 --> 0:13:06.920
<v Speaker 1>what do you do with that? That you sell it

0:13:07.000 --> 0:13:10.040
<v Speaker 1>to another company or do you do nothing with it?

0:13:10.040 --> 0:13:12.760
<v Speaker 1>It is our recommendation engine. The best way to think

0:13:12.760 --> 0:13:17.760
<v Speaker 1>about it is that it's just pure mathematics. It's it.

0:13:17.760 --> 0:13:21.040
<v Speaker 1>It digests the behavior that ill uses have on our platform,

0:13:21.320 --> 0:13:24.880
<v Speaker 1>including likes. You know what videos do you like? The comments?

0:13:25.160 --> 0:13:27.319
<v Speaker 1>How long you stay on the particular video, so on

0:13:27.360 --> 0:13:30.120
<v Speaker 1>and so forth. So signals like behavioral signals like that,

0:13:30.679 --> 0:13:34.120
<v Speaker 1>and it recommends him, It recommends the content that you

0:13:34.559 --> 0:13:38.640
<v Speaker 1>could potentially be most entertained by. So so that's really

0:13:38.679 --> 0:13:41.280
<v Speaker 1>how the that's really how the data is being used

0:13:41.280 --> 0:13:43.400
<v Speaker 1>on our platform. And how many countries are you in

0:13:43.480 --> 0:13:47.640
<v Speaker 1>now outside of China and India essentially all the other

0:13:47.679 --> 0:13:52.359
<v Speaker 1>every country? Okay? And today you have something that's proprietary

0:13:52.480 --> 0:13:55.640
<v Speaker 1>such that somebody couldn't come along and compete. In other words,

0:13:55.640 --> 0:13:58.360
<v Speaker 1>there's always people coming along trying to disrupt companies, and

0:13:58.360 --> 0:14:00.000
<v Speaker 1>that certainly happens a lot in the tech where all

0:14:00.400 --> 0:14:02.240
<v Speaker 1>are you worried that somebody is going to come along

0:14:02.320 --> 0:14:04.720
<v Speaker 1>with a new product that's slightly better than yours or

0:14:04.960 --> 0:14:07.160
<v Speaker 1>do you think it's unlikely given how dominant you are

0:14:07.160 --> 0:14:09.640
<v Speaker 1>in the business now, David, This this is a very

0:14:09.679 --> 0:14:13.200
<v Speaker 1>competitive space and in our industry there are players with

0:14:13.679 --> 0:14:17.800
<v Speaker 1>like but bigger muscles. They have more resources, they have

0:14:17.880 --> 0:14:20.520
<v Speaker 1>been around for a longer period of time, and I

0:14:20.520 --> 0:14:22.720
<v Speaker 1>think it keeps us on our toes. No, we have

0:14:23.200 --> 0:14:25.320
<v Speaker 1>you know, we have our strengths. We are pineers in this.

0:14:25.720 --> 0:14:28.000
<v Speaker 1>You know, we believe that We are innovative and we

0:14:28.040 --> 0:14:31.560
<v Speaker 1>will continue to innovate. And we have a very unique

0:14:32.080 --> 0:14:35.440
<v Speaker 1>community that we talked about that that we believe is

0:14:35.520 --> 0:14:39.680
<v Speaker 1>very special and not easily replicable. So we have our advantages.

0:14:39.720 --> 0:14:42.120
<v Speaker 1>We are confident, but at the same time, competition is

0:14:42.200 --> 0:14:45.480
<v Speaker 1>very intense. Now China has been a little tougher, some

0:14:45.520 --> 0:14:48.560
<v Speaker 1>people would say, on Chinese tech companies than it was

0:14:48.640 --> 0:14:50.320
<v Speaker 1>a year or two ago, and there's been what some

0:14:50.360 --> 0:14:53.400
<v Speaker 1>people would say clamp down on Chinese tech companies. Has

0:14:53.440 --> 0:14:58.160
<v Speaker 1>that affected you in any way? I think in in

0:14:58.160 --> 0:15:00.840
<v Speaker 1>in this day and age, we have to be very

0:15:00.920 --> 0:15:04.480
<v Speaker 1>collaborative and be very transparent and have an active dialogue

0:15:04.480 --> 0:15:07.840
<v Speaker 1>with regulators and governments around the world to help them

0:15:07.880 --> 0:15:10.480
<v Speaker 1>understand our business and to answer any questions that you

0:15:10.560 --> 0:15:12.960
<v Speaker 1>may have. As I mentioned earlier, my my firm did

0:15:13.080 --> 0:15:15.680
<v Speaker 1>invest in it, but I don't have any inside information,

0:15:15.720 --> 0:15:16.760
<v Speaker 1>and I don't know if you're going to give me

0:15:16.800 --> 0:15:19.440
<v Speaker 1>the inside information. But is there any plan to take

0:15:19.520 --> 0:15:23.640
<v Speaker 1>Bite Dance public at some point? Our current focus, given

0:15:23.680 --> 0:15:27.040
<v Speaker 1>the growth of our company, is to really focus on

0:15:27.040 --> 0:15:29.880
<v Speaker 1>the business. There's just so much we can do, especially

0:15:29.880 --> 0:15:33.280
<v Speaker 1>for TikTok that really our management focuses on growing the

0:15:33.280 --> 0:15:35.440
<v Speaker 1>business at this point and making sure that we are

0:15:35.480 --> 0:15:37.840
<v Speaker 1>investing in the right things that we invest in. At

0:15:37.880 --> 0:15:40.320
<v Speaker 1>some point we will access the capital markets. At some

0:15:40.440 --> 0:15:43.240
<v Speaker 1>point we will, but that is really not the priority

0:15:43.280 --> 0:15:46.120
<v Speaker 1>at this point. And when you go go into the

0:15:46.160 --> 0:15:48.920
<v Speaker 1>public markets, what do you think when your public documents

0:15:48.920 --> 0:15:51.880
<v Speaker 1>are revealed will be the biggest surprise. It's the size

0:15:51.880 --> 0:15:54.520
<v Speaker 1>of the platform or the profitability of it. What do

0:15:54.560 --> 0:15:57.360
<v Speaker 1>you think is likely to be the biggest surprise. That's

0:15:57.360 --> 0:15:59.040
<v Speaker 1>a very good question. I need to go back and

0:15:59.040 --> 0:16:01.880
<v Speaker 1>think about it. I think most of what we do

0:16:02.600 --> 0:16:07.080
<v Speaker 1>is is followed and many people sort of you know,

0:16:07.520 --> 0:16:09.760
<v Speaker 1>thankfully you have a lot of interest in in our

0:16:09.800 --> 0:16:12.240
<v Speaker 1>business today, so I'm not sure whether there will be

0:16:12.240 --> 0:16:15.800
<v Speaker 1>any big surprises. Let's talk about your own background. So

0:16:15.960 --> 0:16:18.800
<v Speaker 1>you mentioned your Singapore and were you born in Singapore.

0:16:19.160 --> 0:16:21.600
<v Speaker 1>I am born in Singapore, okay, And did you go

0:16:21.680 --> 0:16:24.040
<v Speaker 1>to college and high school in Singapore. The thing about

0:16:24.080 --> 0:16:26.840
<v Speaker 1>growing up in a small island like Singapore, David, is

0:16:27.680 --> 0:16:29.640
<v Speaker 1>you get won the lust at a very young age.

0:16:30.240 --> 0:16:32.760
<v Speaker 1>It's a tropical paradise. It's a tiny island. I love it,

0:16:32.800 --> 0:16:36.600
<v Speaker 1>but it's very small. So after high school and after

0:16:37.120 --> 0:16:40.760
<v Speaker 1>the National Service. We have National service there. I, you know,

0:16:40.880 --> 0:16:43.440
<v Speaker 1>went to the UK for college and then subsequently to

0:16:43.800 --> 0:16:45.720
<v Speaker 1>hear in the US V Business School where I and

0:16:45.760 --> 0:16:48.000
<v Speaker 1>my wife. All right, you went to Harvard Business School?

0:16:48.160 --> 0:16:50.600
<v Speaker 1>I did? And so how do you think Harvard Business

0:16:50.600 --> 0:16:53.120
<v Speaker 1>School was? Was it smarter? The people they're smarter than

0:16:53.160 --> 0:16:54.600
<v Speaker 1>your thought or not as smart as you thought they'd

0:16:54.960 --> 0:16:56.720
<v Speaker 1>It was a great I had a great time there.

0:16:57.520 --> 0:17:00.080
<v Speaker 1>The most important moment was I met my wife in

0:17:00.120 --> 0:17:02.560
<v Speaker 1>business school, So to me, this is a you know,

0:17:02.600 --> 0:17:05.840
<v Speaker 1>it was a great two years. Okay. So you graduate

0:17:05.880 --> 0:17:09.320
<v Speaker 1>from Harvard Business School in what year? All right? So

0:17:09.359 --> 0:17:11.959
<v Speaker 1>what did you do then? After business school? I joined

0:17:11.960 --> 0:17:16.800
<v Speaker 1>an investment company called DST which invests in internet companies.

0:17:17.200 --> 0:17:20.000
<v Speaker 1>Is this your A Milners company? Yes? And so what

0:17:20.040 --> 0:17:22.760
<v Speaker 1>did you do for him? You look for Internet related investments.

0:17:22.920 --> 0:17:25.159
<v Speaker 1>That's what I did, okay? And how many years were

0:17:25.160 --> 0:17:28.560
<v Speaker 1>you there? I was there for about five years, and

0:17:28.600 --> 0:17:30.920
<v Speaker 1>it was doing this time that I got to meet

0:17:30.960 --> 0:17:34.680
<v Speaker 1>and meet and invest in Byte Dance. Okay, So after

0:17:34.720 --> 0:17:36.960
<v Speaker 1>you left your A Milners operation, what did you do?

0:17:37.600 --> 0:17:41.280
<v Speaker 1>I joined a company called shell Me, where I initially

0:17:41.400 --> 0:17:45.080
<v Speaker 1>was the CFO and then ran the global operations for

0:17:45.200 --> 0:17:47.040
<v Speaker 1>the company. Okay, so you did that for a while

0:17:47.080 --> 0:17:48.960
<v Speaker 1>and then a head hunter called you up and said,

0:17:49.000 --> 0:17:50.920
<v Speaker 1>guess what we want you to come to Bite Dance

0:17:51.000 --> 0:17:53.080
<v Speaker 1>or how did that happen? It wasn't a head hunter.

0:17:54.160 --> 0:17:57.120
<v Speaker 1>The I've stayed very close to the folks and Bitte

0:17:57.160 --> 0:18:00.360
<v Speaker 1>Dance because of my early relationship with them, so they

0:18:00.359 --> 0:18:03.960
<v Speaker 1>reached out. There's a little known fact about me, which

0:18:04.040 --> 0:18:07.160
<v Speaker 1>is I used to be a creator. I actually had

0:18:07.240 --> 0:18:11.240
<v Speaker 1>a hundred and eighty five thousand follow us on that account,

0:18:11.760 --> 0:18:14.480
<v Speaker 1>and so I've had to go through that process of

0:18:15.080 --> 0:18:18.600
<v Speaker 1>learning how to connect with my followers and using the product,

0:18:19.240 --> 0:18:21.639
<v Speaker 1>and it was an amazing way. I found the product

0:18:21.760 --> 0:18:24.959
<v Speaker 1>so amazing in terms of being being able to communicate

0:18:25.119 --> 0:18:27.680
<v Speaker 1>the messages I wanted to my followers. So I love

0:18:27.760 --> 0:18:29.800
<v Speaker 1>the product. I've known the team for a long time.

0:18:30.200 --> 0:18:32.440
<v Speaker 1>I think that the mission is something that I really

0:18:32.440 --> 0:18:36.080
<v Speaker 1>truly believe in. So when the opportunity opened up, it

0:18:36.160 --> 0:18:40.640
<v Speaker 1>was very organic for me to trave ad followers. Now

0:18:41.040 --> 0:18:43.399
<v Speaker 1>I did you did? Now you've given them up? Or

0:18:43.440 --> 0:18:45.280
<v Speaker 1>what do you have now? That account was used to

0:18:45.280 --> 0:18:48.600
<v Speaker 1>sell products. So I have since transitioned into a sort

0:18:48.600 --> 0:18:52.920
<v Speaker 1>of a more consumer based a more sort of personal account.

0:18:52.960 --> 0:18:56.080
<v Speaker 1>All right, So you were recruited to become the CFO

0:18:56.359 --> 0:18:59.440
<v Speaker 1>of byte Dance, right, and you have that job, You're

0:18:59.480 --> 0:19:02.200
<v Speaker 1>the CFO a Byte Dance, and after just like five

0:19:02.240 --> 0:19:05.040
<v Speaker 1>weeks they promoted you to be the CEO of TikTok

0:19:05.160 --> 0:19:07.480
<v Speaker 1>Is that right? It was after it was after a

0:19:07.480 --> 0:19:09.600
<v Speaker 1>couple of months. A couple of months, okay, So was

0:19:09.640 --> 0:19:12.639
<v Speaker 1>that a promotion? I think it's that the nature of

0:19:12.640 --> 0:19:14.640
<v Speaker 1>the job is very different. And what is the biggest

0:19:14.720 --> 0:19:17.400
<v Speaker 1>challenge that you have as a CEO? Is it to

0:19:17.480 --> 0:19:21.639
<v Speaker 1>keep the regulators away or to get more customers, more advertisers.

0:19:21.640 --> 0:19:24.639
<v Speaker 1>What is the biggest challenge? There are a couple of

0:19:24.680 --> 0:19:28.320
<v Speaker 1>things that you know keeps me awakend night, And I

0:19:28.320 --> 0:19:31.480
<v Speaker 1>think that's the question. Um. The opportunity that we have.

0:19:31.960 --> 0:19:34.640
<v Speaker 1>I believe that we have something that's very unique. We

0:19:34.760 --> 0:19:39.280
<v Speaker 1>pioneered this sort of short video format, and would we

0:19:39.400 --> 0:19:43.520
<v Speaker 1>have a very unique community today that has all these

0:19:43.600 --> 0:19:47.320
<v Speaker 1>kind of raw, authentic content that people love. And I

0:19:47.320 --> 0:19:50.159
<v Speaker 1>think the opportunity that we have to take this to

0:19:50.280 --> 0:19:53.359
<v Speaker 1>more people around the world to inspire them and for

0:19:53.400 --> 0:19:56.040
<v Speaker 1>them to bring more joy to more people. This is

0:19:56.080 --> 0:20:00.720
<v Speaker 1>a great and unique opportunity. Excuse me, very very excited.

0:20:01.480 --> 0:20:03.679
<v Speaker 1>At the same time, there are challenges that we have

0:20:03.760 --> 0:20:06.800
<v Speaker 1>to work through, for example, making sure that we are

0:20:06.840 --> 0:20:10.640
<v Speaker 1>investing enough more and more into safety to stay ahead

0:20:10.760 --> 0:20:13.920
<v Speaker 1>of our growth, because it is something that's very important

0:20:13.920 --> 0:20:18.359
<v Speaker 1>to us. So challenges and opportunities they, you know, both

0:20:18.440 --> 0:20:21.600
<v Speaker 1>excite me equally. Since so you took the job of

0:20:22.720 --> 0:20:26.360
<v Speaker 1>CEO of TikTok, we've been living in COVID. How hard

0:20:26.400 --> 0:20:29.000
<v Speaker 1>has it been to manage a company during COVID? Are

0:20:29.000 --> 0:20:31.920
<v Speaker 1>you've mostly been isolated or how have you been operating

0:20:32.000 --> 0:20:34.960
<v Speaker 1>during COVID? It has been a challenging time. I think

0:20:35.000 --> 0:20:38.520
<v Speaker 1>for many businesses around the world, including ours. We are

0:20:38.720 --> 0:20:42.640
<v Speaker 1>a growing company, it is difficult for new employees who

0:20:42.640 --> 0:20:46.399
<v Speaker 1>are joining us do not have the opportunity to mingle

0:20:46.520 --> 0:20:49.159
<v Speaker 1>and interact with other people offline in the offices. So

0:20:50.400 --> 0:20:53.879
<v Speaker 1>it is something that you know, Uh, thankfully we are

0:20:53.920 --> 0:20:56.080
<v Speaker 1>at the stage of the pandemic where we can start

0:20:56.200 --> 0:20:59.399
<v Speaker 1>thinking about return to office. It is something that you know,

0:20:59.440 --> 0:21:02.840
<v Speaker 1>we want to vite, especially the newcomers in our company,

0:21:02.880 --> 0:21:06.439
<v Speaker 1>the right opportunities to to integrate and to blend in

0:21:06.520 --> 0:21:09.119
<v Speaker 1>and to make sure that they have, they have the

0:21:09.200 --> 0:21:11.800
<v Speaker 1>right opportunities to interact with with as many people as

0:21:11.800 --> 0:21:14.280
<v Speaker 1>they want. So if you look at TikTok, what is

0:21:14.320 --> 0:21:17.600
<v Speaker 1>your favorite single thing you've watched on TikTok? Is there

0:21:17.640 --> 0:21:20.520
<v Speaker 1>one thing you've watched and you said this is my favorite? Uh,

0:21:20.560 --> 0:21:23.280
<v Speaker 1>there are a number of them. I am an amateur golfer,

0:21:23.400 --> 0:21:28.000
<v Speaker 1>So hashtag golf has ten billion views more on TikTok.

0:21:28.040 --> 0:21:31.720
<v Speaker 1>It's it's very, very entertaining. So if you watch golf

0:21:31.800 --> 0:21:33.800
<v Speaker 1>on TikTok, do you get to be a better golfer

0:21:33.880 --> 0:21:37.959
<v Speaker 1>or not necessarily unfortunately, not necessarily help. Okay, when you

0:21:38.080 --> 0:21:41.200
<v Speaker 1>are not working at TikTok and you're not golfing, there's

0:21:41.200 --> 0:21:42.960
<v Speaker 1>there any outside interest you have or you don't have

0:21:43.000 --> 0:21:46.520
<v Speaker 1>any outside time? I do, I do. I'm a very

0:21:46.840 --> 0:21:50.960
<v Speaker 1>I'm I'm an amateur theoretical physicist, as in I'm reading

0:21:50.960 --> 0:21:54.159
<v Speaker 1>books on theoretical physics and and trying to understand it.

0:21:54.280 --> 0:21:57.080
<v Speaker 1>So that's something that I love. I've interviewed many people

0:21:57.080 --> 0:21:59.040
<v Speaker 1>over the years. I've never interviewed anybody who said that

0:21:59.040 --> 0:22:03.080
<v Speaker 1>they're hobby was amateur theoretical physics, so that must be unusual.

0:22:03.320 --> 0:22:06.119
<v Speaker 1>Um So do you regret not becoming the next Albert

0:22:06.119 --> 0:22:08.399
<v Speaker 1>Einstein or something like that. I don't think I have

0:22:08.520 --> 0:22:12.000
<v Speaker 1>the ability to be that. I hardly understand the mathematics

0:22:12.000 --> 0:22:14.520
<v Speaker 1>behind some of the more complex theories, but I find

0:22:14.560 --> 0:22:17.199
<v Speaker 1>it very interesting. So today, as you look forward to

0:22:17.240 --> 0:22:19.400
<v Speaker 1>what you're going to be doing over the next year

0:22:19.440 --> 0:22:21.640
<v Speaker 1>or so, what are you most focused on. I'm most

0:22:21.640 --> 0:22:25.199
<v Speaker 1>focused on trust building. We are a young company, and

0:22:25.240 --> 0:22:27.080
<v Speaker 1>I think trust is something that we have to earn

0:22:27.840 --> 0:22:31.840
<v Speaker 1>through actions, for example, through our continued investment in safety.

0:22:32.560 --> 0:22:35.080
<v Speaker 1>So that is a big focus for me that we

0:22:35.119 --> 0:22:38.479
<v Speaker 1>are focused on not only growing out business, but earning

0:22:38.480 --> 0:22:42.480
<v Speaker 1>trust with the right stickholders around the world along the way.

0:22:43.560 --> 0:22:46.040
<v Speaker 1>Thanks for listening to hear more of my interviews. You

0:22:46.119 --> 0:22:50.240
<v Speaker 1>can subscribe and download my podcast on Spotify, Apple, or

0:22:50.240 --> 0:22:51.040
<v Speaker 1>wherever you listen.