WEBVTT - Does Facebook hate privacy?

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<v Speaker 1>Brought to you by the reinvented two thousand twelve Camray.

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<v Speaker 1>It's ready. Are you get in touch with technology? With

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<v Speaker 1>tech Style from how stuff works dot com. Hello again, everyone,

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<v Speaker 1>and welcome to tech stuff. My name is Chris Pault,

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<v Speaker 1>and I'm an editor here at how stuff works dot com.

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<v Speaker 1>Sitting across from me, as he does on these occasions,

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<v Speaker 1>is senior writer Jonathan Strickland. Hey there, it's only an

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<v Speaker 1>island if you look at it from the water. You

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<v Speaker 1>don't get that one because you haven't seen that movie. Yeah,

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<v Speaker 1>you don't even know what I'm talking about. Our listeners

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<v Speaker 1>do because they like Jaws. All right. So before we

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<v Speaker 1>get into this, I just wanted to thank some listeners.

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<v Speaker 1>We had several people right in and ask us about

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<v Speaker 1>the topic we're gonna tackle today, and I have a

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<v Speaker 1>list of folks that I want to go through really quickly.

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<v Speaker 1>So for Bradley, Ryan, Ian, Nate Vincent, David, Susie Gerald,

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<v Speaker 1>Mike John and probably more, this podcast is for you. Wow.

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<v Speaker 1>Thanks for that long distance dedication, Casey. Yeah, and that

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<v Speaker 1>was just from our email. There are probably more on

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<v Speaker 1>Facebook and probably more on Twitter, because everyone wants to

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<v Speaker 1>know about Facebook and privacy. So we're in. We have

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<v Speaker 1>decided to title this podcast does Facebook Hate Privacy? And

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<v Speaker 1>as I normally insert our silly jokes at that point

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<v Speaker 1>in the conversation, I should say, no, actually, that's a

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<v Speaker 1>complicated question. Yeah, for one thing we talked about, right,

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<v Speaker 1>that's a good point. Actually, Petty, I'm glad that you

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<v Speaker 1>because I was about to just go on and I

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<v Speaker 1>had just said before we started recording that we should

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<v Speaker 1>mention that Polette's the one who remembered thank you. Um

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<v Speaker 1>yes about back in two thousand nine, Back in October,

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<v Speaker 1>we did a podcast about Facebook applications and your privacy

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<v Speaker 1>and the complicated relationship there about how if you install

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<v Speaker 1>apps in your Facebook profile, you are essentially giving third

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<v Speaker 1>party act says to your profile information. And at the time,

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<v Speaker 1>there was a question about how much of that information

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<v Speaker 1>was going to these third party developers. In some cases

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<v Speaker 1>it was just the very basics that the application needed

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<v Speaker 1>to operate properly, but others it was it was confusing.

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<v Speaker 1>There was there was way more information going to these

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<v Speaker 1>developers than you would think would be necessary just to

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<v Speaker 1>allow you to do whatever the app was designed to do.

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<v Speaker 1>And some of the developers were sort of had sort

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<v Speaker 1>of questionable credentials, and there were people going, Okay, wait,

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<v Speaker 1>what what am I getting here? Um? And you're getting

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<v Speaker 1>my information? Why why is it that I want to

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<v Speaker 1>give this virtual puppy to my my girlfriend on her

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<v Speaker 1>Facebook profile page. Why do you need to know my name, race,

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<v Speaker 1>my reli religious beliefs, my credit card number? Uh, the

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<v Speaker 1>names of all my friends? Why do you need all

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<v Speaker 1>the information if I'm just gonna give a little picture

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<v Speaker 1>of a puppy dog. Um. So, So, anyway, that that's

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<v Speaker 1>the whole app situation, that's a third party situation. We're

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<v Speaker 1>gonna try and stay away from that in this discussion.

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<v Speaker 1>We're gonna focus mainly on Facebook itself. Yes. Now, Facebook,

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<v Speaker 1>of course started as a project for for college students

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<v Speaker 1>and by college students. Yes, we probably shouldn't get into

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<v Speaker 1>the murky genesis of this project because there has been

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<v Speaker 1>much said about who owned what intellectual property and when

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<v Speaker 1>and whose idea it really was. Regardless, we know that

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<v Speaker 1>it came out of a Harvard dorm room, right, So

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<v Speaker 1>what happened behind the doors of the Harvard door room

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<v Speaker 1>dorm room is still a mystery. But ultimately Facebook emerged

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<v Speaker 1>around two yes, so, So originally it's a system for

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<v Speaker 1>college students to stay in touch with each other. It

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<v Speaker 1>eventually spreads to other colleges and becomes a larger network,

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<v Speaker 1>then rolls out the high school students, and then eventually

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<v Speaker 1>rolls out to the general public. Um. I think it

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<v Speaker 1>was two thousand seven when it finally hit the general public,

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<v Speaker 1>so somewhere around there something like that. So, uh, Originally

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<v Speaker 1>it seemed fairly sane. At least when you created a profile,

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<v Speaker 1>the information you created was some of it was publicly

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<v Speaker 1>viewable on Facebook, and the reason for that was pretty

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<v Speaker 1>pretty innocent. The whole purpose of a social network is

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<v Speaker 1>for you to create connections with other people. Well, you

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<v Speaker 1>can't really do that if everyone who joins the network

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<v Speaker 1>is invisible to each other. I mean, there might as

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<v Speaker 1>well not be anything there, right Well, and uh, and

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<v Speaker 1>I'll correct myself in saying this. In two thousand four

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<v Speaker 1>when it actually got started, I mean, the point was

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<v Speaker 1>it was actually within a very small community. So the

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<v Speaker 1>point was to you know, make friends and get to

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<v Speaker 1>know the people in your closed off community. Right. So,

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<v Speaker 1>so when you start factoring that, and it makes makes

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<v Speaker 1>things seem a little less malevolent than you would have

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<v Speaker 1>people believe from the way things have progressed to the

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<v Speaker 1>current status. Um. As a matter of fact, if you

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<v Speaker 1>don't mind my interview, go ahead. Um. The Electronic Frontier

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<v Speaker 1>Foundation actually has cataloged some information about sort of and

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<v Speaker 1>chronological order the way that the privacy policy has changed.

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<v Speaker 1>And and around two thousand five, Um, you basically somebody

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<v Speaker 1>had to be in one of your groups on the

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<v Speaker 1>Facebook dot com. Right, this is when it was the Facebook.

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<v Speaker 1>I'm not actually doing elite thing there, No, they actually

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<v Speaker 1>was the Facebook dot com. Um, somebody actually had to

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<v Speaker 1>be in one of your groups. You had to enable

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<v Speaker 1>them being in your group for them to actually see

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<v Speaker 1>your information. So I mean it's by default at that point.

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<v Speaker 1>That was the way it worked. Yeah. The most anyone

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<v Speaker 1>would be able to really be able to to see

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<v Speaker 1>would be like, uh, your name. And the reason for

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<v Speaker 1>that is that if you joined the network, you would

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<v Speaker 1>want to search for your friends and see if they

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<v Speaker 1>were also on there, so that you could send them

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<v Speaker 1>a request and you could become connected through this network. Yeah.

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<v Speaker 1>I went to a small college. Um, when I was

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<v Speaker 1>in school, we actually had a campus directory, a paper

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<v Speaker 1>campus directory that had all of our names and what

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<v Speaker 1>what room we lived in if we were on campus,

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<v Speaker 1>or you know, our address for off campus, our email address,

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<v Speaker 1>you know, and like I said, a photo of us

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<v Speaker 1>so that you could identify one another. And if you

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<v Speaker 1>didn't know somebody's last name, there was a list of

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<v Speaker 1>names in the back, so you could say, you know, Jonathan,

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<v Speaker 1>I'm John. What's Jonathan's last name? You could look up, Oh,

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<v Speaker 1>there's six Jonathans. You could flip through and figure out

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<v Speaker 1>which one it was. You know it was Jonathan's. Was

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<v Speaker 1>a small college, well, you know about in the student

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<v Speaker 1>body tone, so you had you had about fifteen some

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<v Speaker 1>of your classes at the University of Georgia. I think yea, um,

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<v Speaker 1>but no, I mean it's the idea already existed in

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<v Speaker 1>other forms, and I'm sure that that a lot of

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<v Speaker 1>colleges are like that, you know, even now they have

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<v Speaker 1>some kind of campus directory. Yeah, and this was just

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<v Speaker 1>essentially an online version of that, although it had a

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<v Speaker 1>little more functionality because it allowed to share photos and

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<v Speaker 1>other things. So Facebook when it rolls out to the public.

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<v Speaker 1>When it first started, there were only certain things that

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<v Speaker 1>we're going to be network wide viewable, right, And again

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<v Speaker 1>this is this wasn't. There wasn't any bad reason for that.

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<v Speaker 1>It was also that you could find the people you

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<v Speaker 1>know so that you could connect with them online. And

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<v Speaker 1>that philosophy is pretty innocent. The problem really comes into

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<v Speaker 1>it when the Facebook starts getting looking into creating a

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<v Speaker 1>business model. And the real business model for Facebook comes

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<v Speaker 1>down to advertising. Yes, selling information to advertisers, selling ad

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<v Speaker 1>space to advertisers. So the more information that you share

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<v Speaker 1>on Facebook, the more information Facebook has to sell to

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<v Speaker 1>people who want to advertise directly to you. Right, and

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<v Speaker 1>how could this possibly well, clearly now if you're taking

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<v Speaker 1>it from purely a business perspective. All right, so I'm

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<v Speaker 1>a businessman, I have it's I'm an a moral businessman,

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<v Speaker 1>not immoral. I am a moral morals do not factor

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<v Speaker 1>into my business decisions. Okay, So I'm just looking at

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<v Speaker 1>the best way to maximize my profits. I have a

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<v Speaker 1>company where I've got five million people using my product.

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<v Speaker 1>I have the option to either let people, as soon

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<v Speaker 1>as they join my company or become a customer to

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<v Speaker 1>my company, I have the option to either let them

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<v Speaker 1>dictate to me which things they want to participate, how

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<v Speaker 1>much information they want to share with me, or I

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<v Speaker 1>can make it so that the the the default setting

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<v Speaker 1>is you share all everything with me until you tell

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<v Speaker 1>me otherwise. Um. Clearly, if I make my money through information,

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<v Speaker 1>more information means more money. So my my choice is

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<v Speaker 1>going to be, let's go with a default. I want.

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<v Speaker 1>I want as much information as I possibly can get

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<v Speaker 1>from all these users because the more information I have,

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<v Speaker 1>the more money I make. Right now, put yourself, if

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<v Speaker 1>you will, in the shoes of the advertiser. You want

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<v Speaker 1>to spend money to advertise a product to our service,

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<v Speaker 1>and you want to reach as many people as possible. Ideally,

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<v Speaker 1>you want to reach as many people as possible who

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<v Speaker 1>actually have an interest in what you're selling. Right. So

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<v Speaker 1>the thing is, uh, Facebook offers a very i won't

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<v Speaker 1>say unique opportunity, but a really awesome opportunity for people

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<v Speaker 1>to do that because Facebook can say, look, here are

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<v Speaker 1>a bunch of people living in Omaha, Nebraska, and that's

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<v Speaker 1>where you do business, and these this subgroup is really

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<v Speaker 1>interested in buying a new car because you know, we

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<v Speaker 1>we could tell that they are, you know, getting this,

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<v Speaker 1>They're they're interested in, in, uh, looking at cars, they

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<v Speaker 1>have cars on their likes, things that they have already

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<v Speaker 1>thumbed up. We know that they are a certain age,

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<v Speaker 1>a certain demographic, at least sixteen years old, that kind

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<v Speaker 1>of thing, and yeah, so we can we can offer

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<v Speaker 1>you this information, and we're going we'll shoot, Yeah, let's

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<v Speaker 1>go ahead and and advertise to this particular subgroup of people,

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<v Speaker 1>because there there's a really much higher chance that somebody

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<v Speaker 1>in this group is going to buy what it is

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<v Speaker 1>that we're going to be selling them. Right, instead of

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<v Speaker 1>carpet bombing, you're you're you're doing a surgical strike, right,

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<v Speaker 1>You're you're looking you're narrowing down the huge audience to

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<v Speaker 1>an audience that is much more likely to respond to

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<v Speaker 1>your advertising. And so it's called targeted advertising. Yes, you

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<v Speaker 1>know that you are targeted based upon the information that

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<v Speaker 1>you share, which kind of classifies you in a way,

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<v Speaker 1>and it classifies you and actually it classifies you entising

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<v Speaker 1>numberless ways. Well that's because you know, for one advertiser,

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<v Speaker 1>you're classified as a consumer because of a certain set

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<v Speaker 1>of criteria. For a totally different advertiser, they're still interested

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<v Speaker 1>in you, but it's for a completely different set of criteria.

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<v Speaker 1>And and it all is based upon how much information

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<v Speaker 1>you are sharing on Facebook. Right. So you've got the

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<v Speaker 1>advertiser who is buying into Facebook saying, you know, here's

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<v Speaker 1>some money I have. You have a really great opportunity

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<v Speaker 1>for me to advertise, you know, I targeted to a

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<v Speaker 1>targeted audience. Facebook's going, hey, We've got lots of information

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<v Speaker 1>that you can use to advertise. And then you have

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<v Speaker 1>the third party, which would be you and me, going hey,

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<v Speaker 1>wait a minute, what are you doing with my information?

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<v Speaker 1>Why are you you know, giving away my information to

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<v Speaker 1>these third party advertisers. Yeah. Actually, I the way I

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<v Speaker 1>think the best summation I've heard so far about the

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<v Speaker 1>entire situation came out of an Internet discussion. It was

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<v Speaker 1>in a chat room and one person said, and I

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<v Speaker 1>wish I could remember who it was, but one person

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<v Speaker 1>summed it up as saying, Facebook's customers are advertisers, yes,

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<v Speaker 1>Facebook's product are the users, yes, so the users are

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<v Speaker 1>being sold two advertisers. So you know, normally, when we

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<v Speaker 1>think of customer and and business operator, we would think, oh,

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<v Speaker 1>well I have a Facebook account. That means I'm a

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<v Speaker 1>Facebook customer. Facebook is providing me a service, and uh,

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<v Speaker 1>and I'm a customer of that company. But if you

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<v Speaker 1>look at it from Facebook's perspective, their customer is the

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<v Speaker 1>advertiser who wants to give the money in return for

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<v Speaker 1>a certain a certain slice of the users. And so

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<v Speaker 1>you know, it's it's it's kind of a cold hearted

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<v Speaker 1>way of looking at it about the same way. That's

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<v Speaker 1>that's how Facebook is able to make the money it

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<v Speaker 1>needs to provide this platform for users to to go

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<v Speaker 1>and create profiles and interact with one another. I mean, ultimately,

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<v Speaker 1>if Facebook did not do this, they would have to

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<v Speaker 1>find some other way to generate enough revenue to support

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<v Speaker 1>this massive platform. Well, corporations themselves have no feelings. They are,

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<v Speaker 1>as you pointed out, a moral and uh, you know,

0:13:00.760 --> 0:13:04.080
<v Speaker 1>the law does treat them as people. So essentially that's

0:13:04.360 --> 0:13:07.200
<v Speaker 1>that's who we're talking about. But they don't they don't really,

0:13:07.640 --> 0:13:10.280
<v Speaker 1>you know, there's no offense. It's just business. And Facebook

0:13:10.360 --> 0:13:13.040
<v Speaker 1>is a private company right now, so they don't have

0:13:13.200 --> 0:13:17.280
<v Speaker 1>shareholders looking to them to maximize value. Yeah, so if

0:13:17.520 --> 0:13:21.400
<v Speaker 1>face if and when Facebook goes public, because they've talked

0:13:21.400 --> 0:13:25.000
<v Speaker 1>about going public but have not given any timeline as

0:13:25.080 --> 0:13:28.319
<v Speaker 1>to win that might happen. But should Facebook go public,

0:13:28.840 --> 0:13:31.360
<v Speaker 1>I would say you could expect it to get worse

0:13:31.559 --> 0:13:34.640
<v Speaker 1>rather than better in the sense that when you when

0:13:34.640 --> 0:13:37.640
<v Speaker 1>you go public, people purchase stock in the company, and

0:13:37.679 --> 0:13:41.120
<v Speaker 1>people want a return on that investment. And usually what

0:13:41.160 --> 0:13:44.559
<v Speaker 1>that means is they want the company to maximize profits

0:13:44.640 --> 0:13:49.280
<v Speaker 1>at any opportunity. And in the case of maximizing profits again,

0:13:49.520 --> 0:13:52.920
<v Speaker 1>since Facebook is in the business of selling information of

0:13:53.040 --> 0:13:56.320
<v Speaker 1>users to advertisers, that means that that situation is just

0:13:56.360 --> 0:13:59.400
<v Speaker 1>gonna get worse. Let's talk a little bit about all right,

0:13:59.480 --> 0:14:01.880
<v Speaker 1>Let's say that you were to create a Facebook profile

0:14:02.120 --> 0:14:07.720
<v Speaker 1>today the default setting if you did not tweak any

0:14:07.720 --> 0:14:12.199
<v Speaker 1>privacy settings. That's really where the big brew haha is

0:14:12.240 --> 0:14:14.760
<v Speaker 1>brewing right now. Yeah, it started out as a kerfuffle,

0:14:14.800 --> 0:14:17.920
<v Speaker 1>but it is now a full blown Yeah. Yeah, it

0:14:17.960 --> 0:14:22.280
<v Speaker 1>was moved up. Yeah, we have definitely gone to brew haha.

0:14:22.400 --> 0:14:27.320
<v Speaker 1>For um, we're almost at rush moving pictures. Yes, get

0:14:27.320 --> 0:14:31.600
<v Speaker 1>that joke. So originally, if you had created a Facebook profile,

0:14:31.840 --> 0:14:34.040
<v Speaker 1>stuff that would get shared with the network would be

0:14:34.080 --> 0:14:37.640
<v Speaker 1>like your name, right. Everything else would be contained within

0:14:37.800 --> 0:14:43.440
<v Speaker 1>your your group of friends or the immediate network that

0:14:43.480 --> 0:14:46.280
<v Speaker 1>you belong to. So for example, the school you went to,

0:14:46.880 --> 0:14:49.160
<v Speaker 1>like back when it was a college only thing, right,

0:14:50.000 --> 0:14:53.680
<v Speaker 1>So there'll be certain things that by default everyone could see,

0:14:53.720 --> 0:14:56.800
<v Speaker 1>which would be essentially your your name so that they

0:14:56.800 --> 0:15:00.240
<v Speaker 1>could look you up. Everything else, they would have to

0:15:00.280 --> 0:15:02.680
<v Speaker 1>either be your friend or have to be within your

0:15:02.880 --> 0:15:07.400
<v Speaker 1>immediate network to see the information like maybe your your

0:15:07.440 --> 0:15:10.960
<v Speaker 1>photos or whatever, or your status updates. Well, here we

0:15:11.000 --> 0:15:14.000
<v Speaker 1>go back to the the e f f's timeline. UM.

0:15:14.120 --> 0:15:19.560
<v Speaker 1>In two thousand six, the comp the Facebook said basically that, uh,

0:15:19.960 --> 0:15:23.080
<v Speaker 1>you know, yes, you have some control over your privacy. Uh,

0:15:23.160 --> 0:15:25.560
<v Speaker 1>you people in your school and in your local area,

0:15:25.800 --> 0:15:28.400
<v Speaker 1>we'll be able to see who you are, but otherwise no,

0:15:28.800 --> 0:15:31.880
<v Speaker 1>And then in two thousand seven, uh, they said they

0:15:31.880 --> 0:15:34.320
<v Speaker 1>would start sharing your name and your photo and your

0:15:34.320 --> 0:15:36.640
<v Speaker 1>school name. You know, this is as it was making

0:15:36.640 --> 0:15:42.440
<v Speaker 1>the transition into a public, uh social networking site. UM,

0:15:42.560 --> 0:15:44.560
<v Speaker 1>unless you said you didn't want to do that, but

0:15:44.640 --> 0:15:47.240
<v Speaker 1>that was the default was you know, name, photo and

0:15:47.520 --> 0:15:50.560
<v Speaker 1>the school that you're going to. And uh, then that's

0:15:50.680 --> 0:15:54.480
<v Speaker 1>when everything started to change. In two thousand nine ish

0:15:54.560 --> 0:15:57.040
<v Speaker 1>and two thousand nine was when they tried to launch

0:15:57.120 --> 0:16:00.520
<v Speaker 1>Beacon Beacon. Beacon Beacon began. You've made that same joke

0:16:00.600 --> 0:16:03.720
<v Speaker 1>the last time, but I always think it okay, So anyway,

0:16:03.880 --> 0:16:05.920
<v Speaker 1>the because I listened to the last one before we

0:16:05.960 --> 0:16:09.680
<v Speaker 1>did this one. So it's been nine months. Beacon, what

0:16:09.720 --> 0:16:16.160
<v Speaker 1>was the the arrangement Facebook had with other websites where

0:16:16.280 --> 0:16:18.240
<v Speaker 1>you would go if you were a customer on the

0:16:18.280 --> 0:16:20.480
<v Speaker 1>other website and you happen to have been logged into

0:16:20.480 --> 0:16:23.200
<v Speaker 1>Facebook and didn't log out, you go, so you go

0:16:23.280 --> 0:16:25.840
<v Speaker 1>over let's say like Amazon. So you go to Amazon,

0:16:25.960 --> 0:16:29.000
<v Speaker 1>you buy a book. Normally, if you wanted to share

0:16:29.000 --> 0:16:31.160
<v Speaker 1>that information, you would go back to Facebook and say, Hey,

0:16:31.200 --> 0:16:33.600
<v Speaker 1>I just bought such and such book I can't wait

0:16:33.680 --> 0:16:35.920
<v Speaker 1>to read it. Beacon, you don't have to do that,

0:16:36.000 --> 0:16:39.800
<v Speaker 1>because Bacon was enabled, it would tell everybody automatically what

0:16:39.920 --> 0:16:43.400
<v Speaker 1>you purchased. Yeah. So, and if you're buying you know,

0:16:43.640 --> 0:16:48.440
<v Speaker 1>like uh, Terry Pratchett's The Color of Magic, you know,

0:16:48.560 --> 0:16:50.480
<v Speaker 1>you might not mind the fact that's being shared with

0:16:50.520 --> 0:16:52.360
<v Speaker 1>all your friends. In fact, I would suggest that you

0:16:52.400 --> 0:16:54.360
<v Speaker 1>do tell everybody that you bought that. But let's say

0:16:54.400 --> 0:16:58.240
<v Speaker 1>you purchased Living with Cancer and you had not told

0:16:58.280 --> 0:17:01.640
<v Speaker 1>anyone that you had cancer, or that someone you love

0:17:01.800 --> 0:17:04.040
<v Speaker 1>has cancer, and that's the book. You bought the book

0:17:04.040 --> 0:17:06.959
<v Speaker 1>for someone else. That is the kind of information you

0:17:07.040 --> 0:17:09.880
<v Speaker 1>might not necessarily want to immediately go to your Facebook

0:17:09.880 --> 0:17:14.760
<v Speaker 1>profile and be shared with everyone else on Facebook. Um,

0:17:14.880 --> 0:17:18.760
<v Speaker 1>the Beacon ended up going away after a class action lawsuit.

0:17:19.400 --> 0:17:21.600
<v Speaker 1>I was kind of scuttled in two thousand In September

0:17:21.680 --> 0:17:25.080
<v Speaker 1>two thousand nine, Uh, it's kind of slowly crept back

0:17:25.200 --> 0:17:29.119
<v Speaker 1>in a different form, um Well. Mark Zuckerberg, the CEO

0:17:29.280 --> 0:17:33.560
<v Speaker 1>of the company and founder, Uh well contentiously saying yes,

0:17:33.600 --> 0:17:38.439
<v Speaker 1>the the the founder is basically saying that, Um, you know,

0:17:38.520 --> 0:17:40.960
<v Speaker 1>he had issued an apology when Beacon went away, saying,

0:17:41.200 --> 0:17:43.720
<v Speaker 1>you know, we did this the wrong way, and that

0:17:43.880 --> 0:17:46.000
<v Speaker 1>kind of suggested at the time that it was going

0:17:46.040 --> 0:17:49.159
<v Speaker 1>to come back in some form. Yeah. He And and

0:17:49.240 --> 0:17:51.560
<v Speaker 1>it's it's a little bit more of an opt in

0:17:51.760 --> 0:17:54.600
<v Speaker 1>situation before it was opt out. And we'll get into

0:17:54.720 --> 0:17:57.720
<v Speaker 1>a little bit of that in a second. So let's

0:17:57.760 --> 0:18:01.160
<v Speaker 1>say you create a You've created a profile right now,

0:18:01.840 --> 0:18:06.440
<v Speaker 1>the default setting right now, everything all of your information

0:18:06.560 --> 0:18:11.200
<v Speaker 1>by default is public, except for your contact information, which

0:18:11.200 --> 0:18:14.520
<v Speaker 1>remains only visible to you and your friends by default,

0:18:15.200 --> 0:18:17.920
<v Speaker 1>and your birthday, which remains visible only to you, your

0:18:17.960 --> 0:18:22.359
<v Speaker 1>friends and your friends of friends by default. But everything else,

0:18:22.440 --> 0:18:26.040
<v Speaker 1>like the friends you have, the networks you belong to,

0:18:26.200 --> 0:18:30.359
<v Speaker 1>your status updates, the things that you like, your pictures,

0:18:30.960 --> 0:18:36.760
<v Speaker 1>your all of that will be public um by default. Right.

0:18:37.080 --> 0:18:40.760
<v Speaker 1>So that means that even if you've just created your

0:18:40.760 --> 0:18:44.439
<v Speaker 1>profile today and you haven't tweaked any settings. Uh, someone

0:18:44.480 --> 0:18:47.560
<v Speaker 1>who has never met you before, doesn't You don't know

0:18:47.640 --> 0:18:49.960
<v Speaker 1>this person, you don't want them to be your Facebook friend,

0:18:49.960 --> 0:18:53.159
<v Speaker 1>could go to your profile and see practically all the

0:18:53.200 --> 0:18:55.720
<v Speaker 1>information you've put down so far except for your contact

0:18:55.800 --> 0:19:01.199
<v Speaker 1>info and your birthday. That is kind of creepy, yep. Now,

0:19:01.800 --> 0:19:04.679
<v Speaker 1>Facebook had received lots and lots of complaints when it

0:19:04.800 --> 0:19:08.679
<v Speaker 1>when essentially moved to this model, and their response was

0:19:08.720 --> 0:19:14.240
<v Speaker 1>to overhaul their privacy settings um a couple of times actually,

0:19:14.560 --> 0:19:16.159
<v Speaker 1>and by the time this comes out, who knows, it

0:19:16.200 --> 0:19:19.880
<v Speaker 1>may have been overhauled again. It happened earlier in two

0:19:19.880 --> 0:19:22.280
<v Speaker 1>thousand and ten, and I think that's that's when it

0:19:22.320 --> 0:19:26.080
<v Speaker 1>went into a full fledged breujaha because they really opened

0:19:26.200 --> 0:19:29.600
<v Speaker 1>up more information and Mark Zuckerberg had essentially said at

0:19:29.600 --> 0:19:32.639
<v Speaker 1>the time, Look, you know, this is a social networking site.

0:19:33.240 --> 0:19:35.320
<v Speaker 1>You're supposed to be social. Why would you want to

0:19:35.320 --> 0:19:37.760
<v Speaker 1>be keep your information private if you joined the site

0:19:37.800 --> 0:19:41.680
<v Speaker 1>to network with people, which is and we we've Chris

0:19:41.720 --> 0:19:44.080
<v Speaker 1>and I talked about this the other day just in

0:19:43.800 --> 0:19:47.800
<v Speaker 1>a in a a brief conversation, you think about two

0:19:47.840 --> 0:19:53.040
<v Speaker 1>different archetypical Facebook users. You've got one type of Facebook

0:19:53.119 --> 0:19:57.359
<v Speaker 1>user who has no real concern about privacy. Uh, not

0:19:57.520 --> 0:19:59.920
<v Speaker 1>that they're ignorant about it, just that they don't really

0:20:00.080 --> 0:20:02.520
<v Speaker 1>that's not a issue. Yeah, it's not an issue. So

0:20:02.560 --> 0:20:04.840
<v Speaker 1>they're fine with sharing everything. They want to meet as

0:20:04.880 --> 0:20:08.320
<v Speaker 1>many people as possible. They're very social and they want

0:20:08.720 --> 0:20:12.840
<v Speaker 1>to maximize that impact on Facebook. So they're willing to

0:20:12.840 --> 0:20:15.880
<v Speaker 1>not just make connections with friends, but they want complete

0:20:15.880 --> 0:20:17.840
<v Speaker 1>strangers to be able to see their information because who

0:20:17.840 --> 0:20:20.480
<v Speaker 1>knows the complete stranger it might just be their next

0:20:20.520 --> 0:20:24.760
<v Speaker 1>best friend. Then you've got the other type of Facebook user,

0:20:24.800 --> 0:20:27.960
<v Speaker 1>who is someone who sees the value of Facebook, but

0:20:28.040 --> 0:20:29.960
<v Speaker 1>wants to use Facebook to stay in touch with a

0:20:30.080 --> 0:20:34.560
<v Speaker 1>very specific group of people. And beyond the group of people,

0:20:34.640 --> 0:20:37.680
<v Speaker 1>this person has really no interest in Facebook. They don't

0:20:37.720 --> 0:20:40.360
<v Speaker 1>want to use Facebook to meet new people. They don't

0:20:40.359 --> 0:20:44.159
<v Speaker 1>even necessarily want folks that folks they know to be

0:20:44.200 --> 0:20:46.760
<v Speaker 1>able to find them on Facebook easily, because in some

0:20:46.800 --> 0:20:50.080
<v Speaker 1>cases it might be folks they don't particularly like, and

0:20:50.119 --> 0:20:52.440
<v Speaker 1>you don't want to have to deal with online harassment

0:20:52.600 --> 0:20:54.879
<v Speaker 1>if you already had to deal with it in person.

0:20:55.080 --> 0:21:00.359
<v Speaker 1>So so this kind of Facebook user, uh doesn't want

0:21:00.400 --> 0:21:04.560
<v Speaker 1>that default of sharing everything with everyone. This Facebook user

0:21:04.560 --> 0:21:07.919
<v Speaker 1>wants to be able to keep that as much information

0:21:08.040 --> 0:21:13.000
<v Speaker 1>shared with just the immediate group of friends as possible. Yes. Uh.

0:21:13.040 --> 0:21:15.880
<v Speaker 1>And it's kind of interesting because Chris sort of represents

0:21:15.920 --> 0:21:20.119
<v Speaker 1>not not quite that level of Facebook user, but not

0:21:20.280 --> 0:21:23.160
<v Speaker 1>too far from that Facebook user, and I represent kind

0:21:23.160 --> 0:21:26.560
<v Speaker 1>of not the hey, look at me Facebook user, but

0:21:26.560 --> 0:21:29.359
<v Speaker 1>I'm closer to that side than the other. Yeah, we

0:21:29.359 --> 0:21:31.800
<v Speaker 1>we For the purposes of the argument we were talking

0:21:31.840 --> 0:21:35.560
<v Speaker 1>about extremes um. And however, both Chris and I both

0:21:35.560 --> 0:21:39.040
<v Speaker 1>agree that Facebook's approach is the wrong one to have,

0:21:39.520 --> 0:21:42.119
<v Speaker 1>because the right approach would be that you give the

0:21:42.240 --> 0:21:46.760
<v Speaker 1>user the option to opt in to what he or

0:21:46.800 --> 0:21:50.600
<v Speaker 1>she wants to um to share at the very beginning. Well,

0:21:50.640 --> 0:21:54.840
<v Speaker 1>privacy advocates agree with us. UM. And the thing is,

0:21:55.480 --> 0:21:58.120
<v Speaker 1>I think it would just this, this is my personal opinion.

0:21:58.240 --> 0:22:01.119
<v Speaker 1>I think it would engender more trust in Facebook as

0:22:01.160 --> 0:22:04.600
<v Speaker 1>a company. If Facebook said, sure, you know, why don't

0:22:04.640 --> 0:22:08.160
<v Speaker 1>you start out private, meet some people you know, and

0:22:08.200 --> 0:22:11.000
<v Speaker 1>as you gradually get used to this and like it more.

0:22:11.280 --> 0:22:13.480
<v Speaker 1>Then you can open yourself up to more and more people.

0:22:13.680 --> 0:22:17.000
<v Speaker 1>They do have a lot of very attractive functions on

0:22:17.040 --> 0:22:19.760
<v Speaker 1>the website. You know, the gaming community is thriving and

0:22:19.760 --> 0:22:22.479
<v Speaker 1>other applications are are doing very well too. There are

0:22:22.480 --> 0:22:24.359
<v Speaker 1>things that keep you there on the site there. You know,

0:22:24.480 --> 0:22:28.480
<v Speaker 1>in in web terms, they're called sticky. It's very sticky website.

0:22:28.560 --> 0:22:31.440
<v Speaker 1>And you know, it would be very good for them

0:22:31.440 --> 0:22:33.960
<v Speaker 1>to engender trust by doing this, but a lot of

0:22:34.000 --> 0:22:37.760
<v Speaker 1>people are distrusting Facebook right now because they say, hey, look,

0:22:37.760 --> 0:22:41.800
<v Speaker 1>you're just open. You're here, that's the deal. Now we

0:22:41.800 --> 0:22:44.240
<v Speaker 1>should say that you can go into privacy settings and

0:22:44.280 --> 0:22:46.720
<v Speaker 1>adjust your privacy settings so that you do have the

0:22:46.760 --> 0:22:50.200
<v Speaker 1>experience that say Chris would want. You can have the

0:22:50.240 --> 0:22:54.320
<v Speaker 1>experience where you you restrict your information to just your

0:22:54.359 --> 0:22:56.920
<v Speaker 1>group of friends and no one beyond that, and then

0:22:56.960 --> 0:22:59.160
<v Speaker 1>you have much more control of your information. And that's

0:22:59.160 --> 0:23:01.800
<v Speaker 1>a good thing. And I actually do follow that for

0:23:01.920 --> 0:23:06.199
<v Speaker 1>most of my information. Very little of my information is

0:23:06.240 --> 0:23:09.639
<v Speaker 1>actually shared with the entire network. Most of it is

0:23:09.720 --> 0:23:13.480
<v Speaker 1>friends or friends of friends at most, and some of

0:23:13.520 --> 0:23:17.000
<v Speaker 1>it's just me. I don't I don't share information beyond

0:23:17.600 --> 0:23:19.440
<v Speaker 1>you know, I like, I have it in there so

0:23:19.480 --> 0:23:21.480
<v Speaker 1>that if I ever one day to sign to change it,

0:23:21.520 --> 0:23:25.240
<v Speaker 1>I can, But I don't share it outside of I don't.

0:23:25.600 --> 0:23:28.040
<v Speaker 1>It's just it's just there in the account. So things

0:23:28.040 --> 0:23:30.000
<v Speaker 1>like my phone number, for example, I don't share that

0:23:30.040 --> 0:23:35.200
<v Speaker 1>with anyone, even my my closest friends. Um So in

0:23:35.200 --> 0:23:39.400
<v Speaker 1>that sense, uh, you know, Facebook is doing a good job.

0:23:39.400 --> 0:23:41.439
<v Speaker 1>But what would be better is that Let's say that

0:23:41.520 --> 0:23:45.040
<v Speaker 1>you create your Facebook account today, and then as part

0:23:45.080 --> 0:23:47.680
<v Speaker 1>of the account creation process, it then took you to

0:23:47.800 --> 0:23:50.960
<v Speaker 1>privacy settings and it allowed you to choose which things

0:23:50.960 --> 0:23:54.280
<v Speaker 1>you wanted to share automatically, so you would check boxes

0:23:54.320 --> 0:23:57.920
<v Speaker 1>to share stuff. Right now, it's the opposite way. Think

0:23:57.920 --> 0:23:59.800
<v Speaker 1>of all the boxes as being checked and you have

0:23:59.840 --> 0:24:04.720
<v Speaker 1>to unchecked things. That's that's the opting out to opt

0:24:04.800 --> 0:24:07.919
<v Speaker 1>in creates. I think opting in is better because it

0:24:07.920 --> 0:24:11.240
<v Speaker 1>means that you've made a conscious decision to share that information,

0:24:11.800 --> 0:24:15.679
<v Speaker 1>and that would be the more responsible way to to

0:24:15.880 --> 0:24:19.680
<v Speaker 1>move for your users. And but again, as we pointed out,

0:24:20.200 --> 0:24:24.639
<v Speaker 1>Facebook's customers are the advertisers, not the users. So that's

0:24:24.720 --> 0:24:29.199
<v Speaker 1>probably why Facebook's a little reluctant to to take that

0:24:29.320 --> 0:24:32.119
<v Speaker 1>route where where you leave that in the user's hands.

0:24:32.480 --> 0:24:36.680
<v Speaker 1>It's you know, the way Facebook status uh stances right now.

0:24:36.720 --> 0:24:40.719
<v Speaker 1>They could the company can say, well, sure, the default

0:24:40.800 --> 0:24:42.639
<v Speaker 1>is you share everything, but you can change that at

0:24:42.680 --> 0:24:45.439
<v Speaker 1>any time. I don't see what the problem is, you know,

0:24:45.480 --> 0:24:48.880
<v Speaker 1>as opposed to saying that the default is you don't

0:24:48.880 --> 0:24:50.840
<v Speaker 1>share it with anyone outside of your group of friends

0:24:51.200 --> 0:24:56.000
<v Speaker 1>unless you choose to. You know. It's uh, it's funny

0:24:56.000 --> 0:24:59.280
<v Speaker 1>because since they have revised their settings a couple of

0:24:59.280 --> 0:25:01.960
<v Speaker 1>times in two thousand in ten, um, you know, they

0:25:02.040 --> 0:25:06.880
<v Speaker 1>actually in their most recent change back in May, they

0:25:07.040 --> 0:25:10.680
<v Speaker 1>Facebook actually went to the trouble of simplifying the settings,

0:25:11.680 --> 0:25:14.280
<v Speaker 1>uh so that you could understand it a little bit better,

0:25:14.840 --> 0:25:17.960
<v Speaker 1>and they restored some of the missing settings that they

0:25:17.960 --> 0:25:23.840
<v Speaker 1>had removed before. Um. But privacy advocates are not letting up. Um.

0:25:23.960 --> 0:25:26.720
<v Speaker 1>People are still giving them a hard time, and uh,

0:25:26.840 --> 0:25:29.440
<v Speaker 1>you know, I think that the company sort of expected

0:25:29.480 --> 0:25:32.439
<v Speaker 1>that once they made these changes that this would all

0:25:32.520 --> 0:25:34.720
<v Speaker 1>sort of blow over, that the heat would go away.

0:25:34.960 --> 0:25:37.000
<v Speaker 1>But it's not, and there's still a lot of people upset.

0:25:37.080 --> 0:25:40.600
<v Speaker 1>In fact, on May thirty one, two thousand ten, there

0:25:40.760 --> 0:25:45.760
<v Speaker 1>was a an official quit Facebook Day, which unfortunately was

0:25:45.840 --> 0:25:51.359
<v Speaker 1>the wrong day to hold it people. I think they

0:25:51.400 --> 0:25:54.520
<v Speaker 1>would have had way more people leave if they had

0:25:54.560 --> 0:25:56.680
<v Speaker 1>not held it on what in the United States is

0:25:56.760 --> 0:25:59.679
<v Speaker 1>Memorial Day. That's probably the reason I say that is

0:25:59.680 --> 0:26:02.560
<v Speaker 1>because it's a lot easier to quit something that's computer

0:26:02.640 --> 0:26:05.280
<v Speaker 1>related when you're sitting in front of your computer instead

0:26:05.280 --> 0:26:07.919
<v Speaker 1>of by the barbecue. Exactly, if they had done that

0:26:07.960 --> 0:26:10.879
<v Speaker 1>on June one, when everyone is back in front of

0:26:10.920 --> 0:26:17.320
<v Speaker 1>the computer, get people easily nearly doubling the number, they

0:26:17.359 --> 0:26:19.600
<v Speaker 1>could have had a much bigger impact. I think. I

0:26:19.640 --> 0:26:22.000
<v Speaker 1>think having it on a holiday was a mistake. Holidays

0:26:22.000 --> 0:26:24.520
<v Speaker 1>and weekends, that's a mistake. You should do it on

0:26:24.560 --> 0:26:28.640
<v Speaker 1>a weekday when people are trying to avoid schoolwork or workwork. Um.

0:26:28.720 --> 0:26:32.920
<v Speaker 1>But that that that illustrates, So I don't I don't

0:26:32.920 --> 0:26:37.439
<v Speaker 1>think it would have been anywhere near the uh four million.

0:26:38.520 --> 0:26:41.560
<v Speaker 1>Maybe that's a lot of people or a lot of accounts.

0:26:41.560 --> 0:26:47.280
<v Speaker 1>I'm sure some people have multiple accounts, but um um,

0:26:47.320 --> 0:26:51.760
<v Speaker 1>but yeah, thats just imagining that only thirty one people

0:26:51.760 --> 0:26:55.040
<v Speaker 1>were that upset, you know, I'm I'm inclined to say

0:26:55.040 --> 0:26:57.240
<v Speaker 1>that they are probably more people who are that upset

0:26:57.400 --> 0:27:00.919
<v Speaker 1>enough to actually quit. The thing is Facebook is an

0:27:00.960 --> 0:27:04.600
<v Speaker 1>extremely h sticky website, and people do want to stay.

0:27:04.640 --> 0:27:06.880
<v Speaker 1>I think it's really useful they want to stay. They

0:27:06.920 --> 0:27:10.720
<v Speaker 1>just want Facebook to behave in a way that feels

0:27:10.760 --> 0:27:14.280
<v Speaker 1>more responsible towards the user. I just wonder how how

0:27:14.359 --> 0:27:17.080
<v Speaker 1>long Facebook is going to feel as though it can

0:27:17.080 --> 0:27:21.199
<v Speaker 1>get away with selling people's information and defaulting people to

0:27:22.080 --> 0:27:24.880
<v Speaker 1>fully public. We should also also mention that we're recording

0:27:24.880 --> 0:27:29.960
<v Speaker 1>this podcast shortly after the d eight um conference, and

0:27:30.400 --> 0:27:33.879
<v Speaker 1>Zuckerberg took the stage for a question and answer session,

0:27:34.400 --> 0:27:37.600
<v Speaker 1>UH and was not very comfortable during it. I think

0:27:37.600 --> 0:27:40.720
<v Speaker 1>it's safe to say that, Um. He was asked point

0:27:40.760 --> 0:27:44.040
<v Speaker 1>blank a couple of times about facebook stance on privacy

0:27:44.040 --> 0:27:47.520
<v Speaker 1>and their their philosophy toward privacy, and he was very

0:27:47.600 --> 0:27:53.639
<v Speaker 1>evasive and uncomfortable, I would say, trying to answer those questions. Um. Ultimately,

0:27:54.200 --> 0:27:57.480
<v Speaker 1>the answers kind of came across as as suggesting that

0:27:57.480 --> 0:28:01.119
<v Speaker 1>that privacy is not something that it's it's like not

0:28:01.200 --> 0:28:04.639
<v Speaker 1>even it's not that they ignore it, it's that I

0:28:04.680 --> 0:28:07.640
<v Speaker 1>think the future is that privacy won't be as important

0:28:07.640 --> 0:28:10.000
<v Speaker 1>to the average person on the Internet, and it may

0:28:10.000 --> 0:28:11.760
<v Speaker 1>be that they're trying to push for that future a

0:28:11.760 --> 0:28:14.280
<v Speaker 1>little hard, right now trying to get there a little

0:28:14.320 --> 0:28:18.640
<v Speaker 1>faster than they would naturally. Um, but saying that out

0:28:18.680 --> 0:28:22.480
<v Speaker 1>loud is almost like suicide. So Zuckerberg did his best

0:28:22.520 --> 0:28:26.399
<v Speaker 1>to kind of dance around it and not address the issue. Well,

0:28:26.760 --> 0:28:32.399
<v Speaker 1>Facebook is hardly the only Internet company to to cause

0:28:32.800 --> 0:28:36.320
<v Speaker 1>writers to write the headline privacy is dead. I've seen

0:28:36.320 --> 0:28:39.320
<v Speaker 1>it in a number of places now, and heck Google

0:28:39.600 --> 0:28:42.760
<v Speaker 1>kind of gets that too, especially after the Google buzz

0:28:43.240 --> 0:28:46.400
<v Speaker 1>kerfuffle ha ha, Yeah that was that did not quite

0:28:46.400 --> 0:28:48.920
<v Speaker 1>reach bruhaha levels because not enough people had noticed what

0:28:48.960 --> 0:28:51.080
<v Speaker 1>the heck buzz was really clue well that in it

0:28:51.200 --> 0:28:54.960
<v Speaker 1>and it happened on the very first day. Um, that's

0:28:54.960 --> 0:28:57.959
<v Speaker 1>a bad first day. But I don't know, you know what,

0:28:58.080 --> 0:29:00.680
<v Speaker 1>we should get people to write us on Facebook on

0:29:00.760 --> 0:29:05.000
<v Speaker 1>our you know tex stuff hs W Facebook account until

0:29:05.040 --> 0:29:07.720
<v Speaker 1>I do think privacy is dead on the Internet. Yeah,

0:29:08.080 --> 0:29:10.040
<v Speaker 1>Actually I am curious to hear. I would like to

0:29:10.080 --> 0:29:13.160
<v Speaker 1>hear what you listeners think about the issue of privacy

0:29:13.200 --> 0:29:15.720
<v Speaker 1>and the Internet. Is it dead? Is it Is it

0:29:15.800 --> 0:29:18.200
<v Speaker 1>a good thing? That's if it is dead? Is that

0:29:18.280 --> 0:29:20.520
<v Speaker 1>a good thing or is that a bad thing? And

0:29:20.640 --> 0:29:22.840
<v Speaker 1>what can we expect the future to look like? On

0:29:22.880 --> 0:29:27.360
<v Speaker 1>the internet. Uh, with with privacy kind of taking a

0:29:27.400 --> 0:29:30.480
<v Speaker 1>back seat. Yeah. Yeah, And and it's you know, I

0:29:30.520 --> 0:29:32.000
<v Speaker 1>think a lot of people think that it's over with

0:29:32.080 --> 0:29:35.080
<v Speaker 1>their the age of of being private totally private anyway

0:29:35.160 --> 0:29:38.560
<v Speaker 1>is uh has gone. So I'd like, I'd like to

0:29:38.600 --> 0:29:41.160
<v Speaker 1>hear what people think. I agree, So keep an eye out.

0:29:41.200 --> 0:29:43.560
<v Speaker 1>We'll try and post something on the Facebook page when

0:29:43.600 --> 0:29:46.520
<v Speaker 1>this this podcast goes live, so that you can respond

0:29:46.560 --> 0:29:49.640
<v Speaker 1>to that if you like UH and UH, or you

0:29:49.640 --> 0:29:52.720
<v Speaker 1>can do like our friends c H did send this

0:29:52.840 --> 0:30:00.360
<v Speaker 1>a little listener mail. You like how I did that?

0:30:00.880 --> 0:30:04.680
<v Speaker 1>So this is h H says about our two hundred

0:30:04.960 --> 0:30:08.520
<v Speaker 1>years of innovations. He says, you missed one. Guys you

0:30:08.600 --> 0:30:11.040
<v Speaker 1>live in Atlanta. I challenge you to go outside around

0:30:11.040 --> 0:30:13.080
<v Speaker 1>two in the afternoon for an hour so and not

0:30:13.240 --> 0:30:16.840
<v Speaker 1>include air conditioning on your list. Great show as always,

0:30:16.880 --> 0:30:20.400
<v Speaker 1>Thanks c H from Little Rock, Arkansas. You know, at H,

0:30:20.680 --> 0:30:24.160
<v Speaker 1>that's a good point. Air conditioning is very important. My

0:30:24.160 --> 0:30:27.560
<v Speaker 1>my only uh, my only counter to that would be outside.

0:30:27.680 --> 0:30:30.280
<v Speaker 1>That's that's your problem. It's inside when the air conditioning

0:30:30.320 --> 0:30:33.840
<v Speaker 1>is all. Considering that I've been spending the last seven

0:30:33.880 --> 0:30:37.440
<v Speaker 1>weekends out in the Georgia, heat and a DOUBLET. I

0:30:37.720 --> 0:30:43.240
<v Speaker 1>value every single second of air conditioning I can experience. Yes,

0:30:43.480 --> 0:30:45.280
<v Speaker 1>thanks a lot, s H. If any of you want

0:30:45.360 --> 0:30:48.520
<v Speaker 1>to write us, our address is tech Stuff at how

0:30:48.640 --> 0:30:51.440
<v Speaker 1>stuff works dot com and we will talk to you again,

0:30:51.640 --> 0:30:58.760
<v Speaker 1>possibly on Facebook really soon. If you're a tech stuff

0:30:58.840 --> 0:31:01.560
<v Speaker 1>and be sure to check us out on Twitter text

0:31:01.560 --> 0:31:04.640
<v Speaker 1>stuff hs wsr handle, and you can also find us

0:31:04.640 --> 0:31:07.920
<v Speaker 1>on Facebook at Facebook dot com slash tech stuff h

0:31:08.040 --> 0:31:12.120
<v Speaker 1>s W. For more on this and thousands of other topics,

0:31:12.320 --> 0:31:14.720
<v Speaker 1>visit how stuff works dot com and be sure to

0:31:14.800 --> 0:31:16.880
<v Speaker 1>check out the new tech stuff blog now on the

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