1 00:00:00,240 --> 00:00:04,000 Speaker 1: Rod rod rod rod rod rot rot rot rot rod 2 00:00:04,640 --> 00:00:06,800 Speaker 1: rot rot rot rot ron an aanium. 3 00:00:06,880 --> 00:00:09,799 Speaker 2: Why are we being denied parts? It doesn't make any sense. 4 00:00:10,119 --> 00:00:12,559 Speaker 2: Pandemic's over in the eyes of the government. Pandemic's over 5 00:00:12,600 --> 00:00:15,160 Speaker 2: in the eyes of the medical field. CDC just you know, 6 00:00:15,240 --> 00:00:16,919 Speaker 2: lifted any kind of bands. I read that in the 7 00:00:16,960 --> 00:00:20,400 Speaker 2: paper the other day. So what are they trying to do? 8 00:00:20,680 --> 00:00:20,840 Speaker 3: Oh? 9 00:00:20,880 --> 00:00:21,639 Speaker 2: You got me lit up? 10 00:00:21,640 --> 00:00:30,000 Speaker 4: Now the car doctor there tell me a clutch is 11 00:00:30,080 --> 00:00:34,000 Speaker 4: thirteen forty to put a clutch in? Does that sound right? 12 00:00:34,159 --> 00:00:36,040 Speaker 2: That's cheap, that's cheap. Yeah. 13 00:00:36,080 --> 00:00:39,040 Speaker 5: Welcome to the radio home of ron An Aiuan, the 14 00:00:39,080 --> 00:00:42,520 Speaker 5: Car Doctor. Since nineteen ninety one, this is where car 15 00:00:42,600 --> 00:00:46,320 Speaker 5: owners the world overturned to for their definitive opinion on 16 00:00:46,440 --> 00:00:50,159 Speaker 5: automotive repair. If your mechanics giving you a busy signal, 17 00:00:50,320 --> 00:00:52,440 Speaker 5: pick up the phone and call in. 18 00:00:52,479 --> 00:00:55,040 Speaker 2: The garage doors are open, but I am here to 19 00:00:55,080 --> 00:01:02,440 Speaker 2: take your call at eight five five, five hundred and 20 00:01:02,520 --> 00:01:03,480 Speaker 2: now he. 21 00:01:06,040 --> 00:01:06,400 Speaker 4: Running. 22 00:01:07,200 --> 00:01:09,200 Speaker 2: I'm just letting you all know I'm kind of in 23 00:01:09,200 --> 00:01:13,160 Speaker 2: a weird mood today, so just just all sorts of crazy. 24 00:01:13,560 --> 00:01:15,000 Speaker 2: It must have been. It feels like it's been a 25 00:01:15,000 --> 00:01:16,600 Speaker 2: full moon for about three and a half years the 26 00:01:16,600 --> 00:01:18,520 Speaker 2: week I had so just I'm just letting you know 27 00:01:18,600 --> 00:01:24,280 Speaker 2: that this should be a wild show. We had a customer, 28 00:01:24,480 --> 00:01:28,160 Speaker 2: a new customer with a twenty eleven f one point 29 00:01:28,120 --> 00:01:32,880 Speaker 2: fifty persented to us recently for it didn't run right. 30 00:01:32,920 --> 00:01:36,640 Speaker 2: It had some shake and some burp and miss and 31 00:01:36,959 --> 00:01:40,880 Speaker 2: you know, just check engine light on and there was 32 00:01:40,880 --> 00:01:42,920 Speaker 2: something wrong with this truck. It was hurting and it 33 00:01:43,319 --> 00:01:45,479 Speaker 2: it just a lot of it didn't make any sense. Now, 34 00:01:45,680 --> 00:01:47,920 Speaker 2: the local Ford dealer had looked at it. And what 35 00:01:48,080 --> 00:01:50,680 Speaker 2: intrigued me was the local Ford dealer told him that 36 00:01:50,760 --> 00:01:53,279 Speaker 2: after the check engine light was on that he should 37 00:01:53,360 --> 00:01:55,640 Speaker 2: just drive it and the light would clear itself out 38 00:01:55,680 --> 00:01:58,000 Speaker 2: and the problem would go away. And I went, wow, 39 00:01:58,640 --> 00:02:01,840 Speaker 2: fairies and pixies must exist. I just I went, look 40 00:02:01,880 --> 00:02:05,080 Speaker 2: at that. We're gonna we're it's gonna have something magical happen. 41 00:02:05,840 --> 00:02:08,720 Speaker 2: So then a couple of other threeto or three repair 42 00:02:08,760 --> 00:02:10,880 Speaker 2: shops look at this, and everybody was kind of left 43 00:02:10,880 --> 00:02:12,960 Speaker 2: scratching their head. So you know, of course it ends 44 00:02:13,000 --> 00:02:15,600 Speaker 2: up on my doorstep because I guess I'm next in 45 00:02:15,639 --> 00:02:17,360 Speaker 2: the rotation, and I, you know, I took it on 46 00:02:17,480 --> 00:02:18,880 Speaker 2: and I you know, Mike, you just got to give 47 00:02:18,919 --> 00:02:20,440 Speaker 2: me some time and let me go through it. I'll 48 00:02:20,440 --> 00:02:24,960 Speaker 2: do my thing. You know, it was funny. It ran okay, 49 00:02:25,000 --> 00:02:27,400 Speaker 2: but it didn't run okay. It had this real light 50 00:02:28,160 --> 00:02:31,639 Speaker 2: like vibration at idle. It it felt like and I 51 00:02:31,639 --> 00:02:33,160 Speaker 2: I hate to use that word right because I'm trying 52 00:02:33,160 --> 00:02:34,800 Speaker 2: to teach us all. We can't say it felt like 53 00:02:34,880 --> 00:02:38,000 Speaker 2: because feeling isn't part of tero repair diagnosing as part 54 00:02:38,040 --> 00:02:42,240 Speaker 2: of whatter repair. But it felt like. It felt like 55 00:02:42,280 --> 00:02:44,200 Speaker 2: a bad motor mount. You know, it just had that 56 00:02:44,440 --> 00:02:48,480 Speaker 2: rumble to it. It just wasn't smooth. And I ran 57 00:02:48,520 --> 00:02:51,760 Speaker 2: through some diagnostic test I have the ability to. I ran. 58 00:02:51,919 --> 00:02:54,519 Speaker 2: I ran an electronic impression test, which isn't an actual 59 00:02:54,560 --> 00:02:58,639 Speaker 2: mechanical compression test. It will show static difference between cylinders 60 00:02:58,639 --> 00:03:01,440 Speaker 2: on a cranking basis. Look at voltage drop across the 61 00:03:01,480 --> 00:03:04,640 Speaker 2: starter to you know, is there is there one cylinder 62 00:03:04,639 --> 00:03:07,000 Speaker 2: that's creating more of a drop than less. You know, 63 00:03:07,080 --> 00:03:11,120 Speaker 2: I'm transferring that into more more resistance than less resistance. 64 00:03:11,160 --> 00:03:13,400 Speaker 2: And you know, is it high compression, low compression that 65 00:03:13,480 --> 00:03:16,480 Speaker 2: kind of thing. No, And you know, cranking compression test 66 00:03:16,880 --> 00:03:19,639 Speaker 2: was good. I did a fuel injection power balance. It 67 00:03:19,680 --> 00:03:23,080 Speaker 2: was good, but yet when I scanned for codes, it 68 00:03:23,120 --> 00:03:26,120 Speaker 2: had a P zero three hundred random misfire and a 69 00:03:26,120 --> 00:03:29,919 Speaker 2: P zero three sixteen misfire felt during cranking under five 70 00:03:29,960 --> 00:03:32,400 Speaker 2: hundred rpm or four hundred rpm, whatever the number is. 71 00:03:32,960 --> 00:03:34,800 Speaker 2: It was at low speed crank when you go to 72 00:03:34,840 --> 00:03:38,280 Speaker 2: fire it up, you know. And I ran through a 73 00:03:38,320 --> 00:03:40,560 Speaker 2: couple of other things, and I looked at the obvious. 74 00:03:40,600 --> 00:03:42,440 Speaker 2: I didn't want to, you know, I didn't want to 75 00:03:42,440 --> 00:03:45,320 Speaker 2: overlook anything, because how do we fix things? Guys? Right, 76 00:03:45,400 --> 00:03:47,920 Speaker 2: it's it's you know, tell me what's good. I'll tell 77 00:03:47,920 --> 00:03:50,920 Speaker 2: you what's bad. And I got to the end of 78 00:03:50,960 --> 00:03:55,120 Speaker 2: my time with it, and I had some suspicions, but 79 00:03:55,160 --> 00:03:56,960 Speaker 2: I wanted to talk to the customer one more time, 80 00:03:57,000 --> 00:03:58,240 Speaker 2: so I call them up. I said, Mike, tell me 81 00:03:58,240 --> 00:04:00,320 Speaker 2: the story about this truck again. Where do all this 82 00:04:00,400 --> 00:04:03,200 Speaker 2: start and how did it come about? And he repeated 83 00:04:03,200 --> 00:04:04,839 Speaker 2: the story that he had told me when he first 84 00:04:04,920 --> 00:04:06,520 Speaker 2: dropped it off, but I wanted to hear it again. 85 00:04:06,560 --> 00:04:10,680 Speaker 2: That the vehicle had been sitting for a year, he 86 00:04:10,880 --> 00:04:15,440 Speaker 2: was incapacitated, had some medical conditions going on, and then 87 00:04:15,520 --> 00:04:17,520 Speaker 2: he was able to drive, but he didn't drive a 88 00:04:17,560 --> 00:04:21,039 Speaker 2: lot and ended up sitting again for another ten months, 89 00:04:21,080 --> 00:04:23,480 Speaker 2: so almost two years worth of sitting this truck had 90 00:04:23,520 --> 00:04:25,880 Speaker 2: And then he said he started it up last September, 91 00:04:25,920 --> 00:04:30,320 Speaker 2: what's that eight nine months ago, and it just within 92 00:04:30,360 --> 00:04:32,960 Speaker 2: a month of driving it, he said, it just started 93 00:04:32,960 --> 00:04:34,800 Speaker 2: to run like this. The check engine light popped on 94 00:04:34,839 --> 00:04:37,479 Speaker 2: and it ran funny, and it just did all kinds 95 00:04:37,480 --> 00:04:42,160 Speaker 2: of you know, the trans didn't shift right, the engine 96 00:04:42,200 --> 00:04:46,279 Speaker 2: wasn't smooth, it was just kind of cock eyed. So 97 00:04:46,360 --> 00:04:48,560 Speaker 2: I went back at it again because now I knew 98 00:04:48,600 --> 00:04:50,760 Speaker 2: what was wrong with it. I really did. I knew, 99 00:04:51,320 --> 00:04:53,159 Speaker 2: you know, and you can probably guess what was wrong 100 00:04:53,200 --> 00:04:54,479 Speaker 2: with it. Now we had to go find it. I 101 00:04:54,480 --> 00:04:56,479 Speaker 2: had to go find where it was living. So I 102 00:04:56,520 --> 00:05:00,160 Speaker 2: went back in and I started looking at fuel trim. 103 00:05:00,760 --> 00:05:04,640 Speaker 2: And fortunately I have the ability to dial in for 104 00:05:04,880 --> 00:05:06,720 Speaker 2: tech support because every once in a while I want 105 00:05:06,760 --> 00:05:09,560 Speaker 2: a second opinion myself. And I talked to Ed over 106 00:05:09,640 --> 00:05:13,160 Speaker 2: at Opus IVS, and the neat thing with Opus is 107 00:05:13,400 --> 00:05:16,479 Speaker 2: when you when you dial in, you can actually send 108 00:05:16,560 --> 00:05:19,000 Speaker 2: them you know, heart rate and blood pressure. I can 109 00:05:19,120 --> 00:05:21,479 Speaker 2: actually Eddie, let's go look at this, and we you know, 110 00:05:21,520 --> 00:05:23,400 Speaker 2: we looked at fuel trims, and we looked at a 111 00:05:23,400 --> 00:05:25,120 Speaker 2: couple of other things, and I said, and look at this, 112 00:05:25,240 --> 00:05:27,719 Speaker 2: and then he saw it, and then I saw it 113 00:05:27,800 --> 00:05:32,200 Speaker 2: that it was. This was a flex fuel vehicle, and 114 00:05:32,240 --> 00:05:36,320 Speaker 2: the flex fuel factor all right, meaning this vehicle can 115 00:05:36,400 --> 00:05:40,120 Speaker 2: run on anything from E eighty five down to E fifteen. 116 00:05:41,360 --> 00:05:46,680 Speaker 2: The flex fuel factor was sixty three percent, which is 117 00:05:46,720 --> 00:05:49,680 Speaker 2: odd because you can't buy First of all, it's sixty 118 00:05:49,720 --> 00:05:51,560 Speaker 2: three percent. I know of no gas station that sells 119 00:05:51,560 --> 00:05:54,840 Speaker 2: E sixty three or sixty or a seventy if we 120 00:05:54,880 --> 00:05:57,039 Speaker 2: want to have a fudge factor, you know. And I 121 00:05:57,080 --> 00:05:59,960 Speaker 2: know of no place within fifty miles of the shop 122 00:06:00,080 --> 00:06:03,200 Speaker 2: where you can get E eighty five. So why was 123 00:06:03,240 --> 00:06:07,680 Speaker 2: the flex fuel value at E sixty three? So we 124 00:06:07,720 --> 00:06:11,120 Speaker 2: talked about it, Eddie and I from Opus, and we decided, 125 00:06:11,160 --> 00:06:14,960 Speaker 2: let's do let's do an ethanol test. So and he 126 00:06:15,120 --> 00:06:17,880 Speaker 2: was gracious enough. My copy wasn't current. He sent me 127 00:06:17,920 --> 00:06:20,040 Speaker 2: over a current copy of an ethanol test because they've 128 00:06:20,080 --> 00:06:22,760 Speaker 2: updated it. And it's real simple to do. It's a 129 00:06:22,880 --> 00:06:25,359 Speaker 2: it's a you know, graduated beaker. It's it's add so 130 00:06:25,480 --> 00:06:27,960 Speaker 2: much fuel to a beaker and then watch it grow 131 00:06:27,960 --> 00:06:30,480 Speaker 2: and separate and so on and so forth, and the 132 00:06:30,520 --> 00:06:33,479 Speaker 2: test kind of lays it out. And I did the test, 133 00:06:33,560 --> 00:06:36,400 Speaker 2: and while I didn't have E sixty three in this vehicle, 134 00:06:37,160 --> 00:06:40,800 Speaker 2: this vehicle had E twenty. And I said, so let 135 00:06:40,839 --> 00:06:43,360 Speaker 2: me think about this. Now, I've got a vehicle that's 136 00:06:43,400 --> 00:06:49,320 Speaker 2: reporting erroneous flex fuel condition. I've got E twenty in 137 00:06:49,400 --> 00:06:51,800 Speaker 2: the tank, even though the customer's telling me he's going 138 00:06:51,880 --> 00:06:54,760 Speaker 2: to a gas station that I know of that sells 139 00:06:54,800 --> 00:06:57,920 Speaker 2: E fifteen, which makes me think that gas station is 140 00:06:58,000 --> 00:07:00,719 Speaker 2: kind of fudging it. And that's a whole nother store, right, 141 00:07:00,760 --> 00:07:04,440 Speaker 2: because water's got to be cheaper than you know, corn, 142 00:07:06,080 --> 00:07:10,280 Speaker 2: So why does it say sixty three? And then I 143 00:07:10,280 --> 00:07:13,560 Speaker 2: said to myself, well, what creates that that value? How 144 00:07:13,560 --> 00:07:16,400 Speaker 2: does it calculate that? And I talked to Eddie again 145 00:07:16,440 --> 00:07:19,160 Speaker 2: and he went and researched for me because I had 146 00:07:19,160 --> 00:07:21,560 Speaker 2: the question. I said, I don't think this vehicle has 147 00:07:21,600 --> 00:07:26,640 Speaker 2: a sensor, and he said, no, you're right. It's calculated 148 00:07:26,720 --> 00:07:30,040 Speaker 2: based on mass airflow sensor and a couple of other things. 149 00:07:30,080 --> 00:07:31,560 Speaker 2: It looks at mass airflow and it looks at a 150 00:07:31,560 --> 00:07:34,280 Speaker 2: couple of other sensors to determine what the flexible fuel 151 00:07:34,360 --> 00:07:38,880 Speaker 2: value is. It's a neat circumstance. It really is. You know, 152 00:07:38,920 --> 00:07:43,120 Speaker 2: we always talk about long term and short term fuel trim. Well, 153 00:07:43,160 --> 00:07:46,200 Speaker 2: a flex fuel vehicle, this particular ford I'll speak of, 154 00:07:47,200 --> 00:07:51,680 Speaker 2: has a third modifier, flexible fuel. So the vehicle has 155 00:07:51,720 --> 00:07:55,080 Speaker 2: to look at its flexible fuel value to decide how 156 00:07:55,160 --> 00:07:58,600 Speaker 2: to modify and adjust fuel trim accordingly to the responses 157 00:07:58,640 --> 00:08:01,840 Speaker 2: it gets from the various inputs, among which two and 158 00:08:01,880 --> 00:08:04,840 Speaker 2: air fuel sensors and so on. So if the flex 159 00:08:04,920 --> 00:08:10,240 Speaker 2: fuel value is off, fuel trim is off, and the 160 00:08:10,320 --> 00:08:16,200 Speaker 2: truck is off. But bad mass airflow sensor. It passed 161 00:08:16,280 --> 00:08:21,680 Speaker 2: volumetric efficiency, it passed calculated load, but yet this truck 162 00:08:21,720 --> 00:08:25,760 Speaker 2: had cock eyed flex fuel. And then I realized it, 163 00:08:25,960 --> 00:08:28,760 Speaker 2: and that's when I had the AHA moment. Mike said, 164 00:08:28,760 --> 00:08:32,160 Speaker 2: this truck sat for two years. Just about I went 165 00:08:32,200 --> 00:08:33,839 Speaker 2: and I took the mass airflow sensor off. I said, 166 00:08:33,880 --> 00:08:37,760 Speaker 2: let's go look at this on a hunch, and it 167 00:08:37,800 --> 00:08:40,400 Speaker 2: was clean. There was no dirt, there was no and 168 00:08:40,440 --> 00:08:41,920 Speaker 2: I was looking. I was looking for something. I was 169 00:08:41,960 --> 00:08:44,320 Speaker 2: looking for a spider web. I was looking for something 170 00:08:44,640 --> 00:08:47,760 Speaker 2: around the mass air And then on a hunch, I 171 00:08:47,760 --> 00:08:49,920 Speaker 2: took the mass airflow sensor and I tapped it gently 172 00:08:49,960 --> 00:08:51,959 Speaker 2: on the workbench and the dead spider fell out of 173 00:08:52,000 --> 00:08:54,840 Speaker 2: it from the inside. That you couldn't say so a 174 00:08:54,920 --> 00:08:59,360 Speaker 2: spider smaller than small had crawled up inside the mass 175 00:08:59,360 --> 00:09:02,560 Speaker 2: airflow scent and gotten tucked up in the wind tunnel 176 00:09:02,600 --> 00:09:06,320 Speaker 2: of the sensor where the air turbulence is flowing. The 177 00:09:06,320 --> 00:09:09,559 Speaker 2: air flowing through with turbulence to help the engine calculate 178 00:09:09,920 --> 00:09:13,000 Speaker 2: mass air volume of air coming into the engine. And 179 00:09:13,040 --> 00:09:16,679 Speaker 2: somehow that spider skewed the mass airflow numbers enough that 180 00:09:16,880 --> 00:09:19,480 Speaker 2: it didn't effect whether or not the sensor was working 181 00:09:19,679 --> 00:09:23,319 Speaker 2: or capable of working. It just affected the airflow enough 182 00:09:23,600 --> 00:09:27,000 Speaker 2: that it convinced the vehicle that it had E sixty three, 183 00:09:27,040 --> 00:09:31,680 Speaker 2: which doesn't exist, and it actually was making a lean misfire. 184 00:09:32,120 --> 00:09:34,679 Speaker 2: And that's what it just put all the pieces of 185 00:09:34,679 --> 00:09:37,480 Speaker 2: the puzzle together. When I looked at misfires by cylinder, 186 00:09:37,520 --> 00:09:40,280 Speaker 2: which Ford really doesn't have, but through one of the 187 00:09:40,280 --> 00:09:42,080 Speaker 2: scan tools I've got, I was able to see that 188 00:09:42,280 --> 00:09:44,640 Speaker 2: and then verify it with Mote six in the opus 189 00:09:45,280 --> 00:09:51,000 Speaker 2: that this vehicle had a lean misfire condition created by 190 00:09:51,080 --> 00:09:54,400 Speaker 2: a dead spider in the mass airflow sensor that created 191 00:09:54,520 --> 00:09:59,680 Speaker 2: erroneous readings skewing flex fuel value, causing the fuel trim 192 00:09:59,679 --> 00:10:02,559 Speaker 2: to be mo and create the stumble. I knocked the 193 00:10:02,600 --> 00:10:05,240 Speaker 2: sensor out, knocked the spider out of the sensor, put 194 00:10:05,240 --> 00:10:07,400 Speaker 2: it all together, did a CAM reset, which is a 195 00:10:07,400 --> 00:10:09,840 Speaker 2: memory reset for fuel trim, along with a few other things, 196 00:10:10,720 --> 00:10:12,960 Speaker 2: and started the truck up, did a relearn drove it. 197 00:10:13,440 --> 00:10:16,800 Speaker 2: Car drove great, truck drove great. It's been ten days now, 198 00:10:16,960 --> 00:10:19,880 Speaker 2: maybe two weeks, and I'll do to see Mike again 199 00:10:19,880 --> 00:10:21,480 Speaker 2: in another week. He's going to come back. We gotta 200 00:10:21,559 --> 00:10:23,199 Speaker 2: some service work to it. I'm sure it's fine. I 201 00:10:23,200 --> 00:10:26,760 Speaker 2: would have heard so. I guess critics and Cars takes 202 00:10:26,760 --> 00:10:28,959 Speaker 2: a foul turn because there's just so much more you've 203 00:10:28,960 --> 00:10:32,720 Speaker 2: got to stop and consider, right, And the point of 204 00:10:32,760 --> 00:10:36,480 Speaker 2: all this is you've got to ask questions, whether it's 205 00:10:36,480 --> 00:10:38,720 Speaker 2: you working on your own stuff, or whether it's the 206 00:10:38,760 --> 00:10:40,920 Speaker 2: mechanic and you're working on it and you're talking to 207 00:10:41,000 --> 00:10:44,079 Speaker 2: the customer, or you, hey, when did this problem happen. 208 00:10:44,160 --> 00:10:48,199 Speaker 2: It's so important to have that information all right, that 209 00:10:48,280 --> 00:10:50,640 Speaker 2: you can explain it to somebody, or you can understand 210 00:10:50,679 --> 00:10:52,760 Speaker 2: it from somebody. You know, you've got to get the 211 00:10:52,840 --> 00:10:55,679 Speaker 2: facts that fifteen to twenty minutes of interview. At the 212 00:10:55,720 --> 00:10:59,800 Speaker 2: beginning of any diagnostic that can reap really big dividends, 213 00:11:00,280 --> 00:11:02,160 Speaker 2: especially when you're gonna go find a dead spider in 214 00:11:02,200 --> 00:11:05,400 Speaker 2: a mass airflow sensor. And that's what's driving everybody nuts. 215 00:11:05,600 --> 00:11:08,000 Speaker 2: A five five five six zero nine nine zero zero. 216 00:11:08,320 --> 00:11:10,200 Speaker 2: I told you I was in a weird mood, weird 217 00:11:10,240 --> 00:11:12,319 Speaker 2: stories Ron Andie and the car Doctor. I'll be back 218 00:11:12,400 --> 00:11:12,880 Speaker 2: right after this. 219 00:11:12,880 --> 00:11:23,400 Speaker 6: Don't go away. 220 00:11:23,559 --> 00:11:25,679 Speaker 2: What's more fun than listening to Ron and Anie in 221 00:11:25,720 --> 00:11:28,079 Speaker 2: the Car Doctor and getting that car fixed? Right? A 222 00:11:28,280 --> 00:11:31,040 Speaker 2: five to five five six zero nine nine zero zero. 223 00:11:31,200 --> 00:11:34,079 Speaker 2: Give Ron a call. Now back to Ron. Hey, let's 224 00:11:34,080 --> 00:11:36,959 Speaker 2: get over to Dennis and Maine twenty twelve tundra and 225 00:11:37,000 --> 00:11:38,920 Speaker 2: some problems with four wheel drive. Dennis. Welcome to the 226 00:11:38,960 --> 00:11:40,120 Speaker 2: Car Doctor, sir. How can I help? 227 00:11:41,160 --> 00:11:44,320 Speaker 3: Thank you a long time listener. Uh, this is my 228 00:11:44,520 --> 00:11:49,000 Speaker 3: son's truck. Yesterday he went out and started that's two 229 00:11:49,920 --> 00:11:53,880 Speaker 3: four point six, well, the automatic, he started it up 230 00:11:54,040 --> 00:11:59,160 Speaker 3: for the drive. The dashboard came on, the check engine 231 00:11:59,240 --> 00:12:04,720 Speaker 3: light and the four wheel drive low and it won't 232 00:12:04,760 --> 00:12:08,160 Speaker 3: come out of it. So I was thinking maybe the 233 00:12:08,360 --> 00:12:10,000 Speaker 3: transmission fluid was low. 234 00:12:11,040 --> 00:12:13,679 Speaker 2: Well, let me ask you this did you actually did 235 00:12:13,720 --> 00:12:14,719 Speaker 2: he try to drive it? 236 00:12:16,240 --> 00:12:18,680 Speaker 3: Yes, he did, and he said he couldn't go faster 237 00:12:18,800 --> 00:12:20,080 Speaker 3: than fifteen miles. 238 00:12:19,760 --> 00:12:23,640 Speaker 2: An hour, so it is stuck in four low. Right, 239 00:12:23,679 --> 00:12:28,760 Speaker 2: all right, So first step is, yeah, listen, fluid levels. 240 00:12:28,840 --> 00:12:32,040 Speaker 2: I don't see fluid level causing this. All right, you 241 00:12:32,080 --> 00:12:34,079 Speaker 2: can check it. It's easy enough. There's a dipstick there 242 00:12:34,080 --> 00:12:37,360 Speaker 2: and that'll that'll appease your mind. Oh, this is a 243 00:12:37,360 --> 00:12:40,719 Speaker 2: dipstick less trans right. Oh, five, right, I'm sorry, twelve right, 244 00:12:40,760 --> 00:12:45,360 Speaker 2: twelve twelve twelve right, but I don't see this as fluid. 245 00:12:45,880 --> 00:12:47,240 Speaker 2: First thing you've got to do is put a full 246 00:12:47,280 --> 00:12:49,480 Speaker 2: system scan on it. Why is the check engine light on? 247 00:12:49,559 --> 00:12:52,240 Speaker 2: What's it seeing that? It doesn't like? He obviously didn't 248 00:12:52,240 --> 00:12:53,520 Speaker 2: park it in four wheel low? 249 00:12:55,160 --> 00:12:57,560 Speaker 3: No, okay, oh he said. He came out and started 250 00:12:57,559 --> 00:13:01,040 Speaker 3: it and the check engine like on, and the four 251 00:13:01,080 --> 00:13:04,080 Speaker 3: wheel drive low came on and he can't get it 252 00:13:04,120 --> 00:13:05,360 Speaker 3: out of it, and the and. 253 00:13:05,360 --> 00:13:08,400 Speaker 2: The and the low The low light is flashing, correct. 254 00:13:08,920 --> 00:13:12,680 Speaker 3: It was, It was flashing, and then he said a trip, 255 00:13:13,480 --> 00:13:17,760 Speaker 3: put it back and pack and put it back and drive. 256 00:13:18,160 --> 00:13:23,000 Speaker 3: The low high came on flashing for a couple of seconds. 257 00:13:23,040 --> 00:13:26,400 Speaker 3: Done that one right back and the full wheel drive low. 258 00:13:26,559 --> 00:13:31,040 Speaker 2: Okay. This could be a stuck actuator on the front 259 00:13:31,040 --> 00:13:34,040 Speaker 2: diff this could be a problem with the shift motor 260 00:13:34,080 --> 00:13:37,480 Speaker 2: on the transfer case. You're is he aware? I'm sure 261 00:13:37,480 --> 00:13:39,520 Speaker 2: he is. You know he's the owner. But there's a 262 00:13:39,559 --> 00:13:42,760 Speaker 2: specific procedure sometimes to take those vehicles out of four 263 00:13:42,840 --> 00:13:45,920 Speaker 2: low where they where they You know, the truck's got 264 00:13:45,960 --> 00:13:47,720 Speaker 2: to be stopped in neutral and then you switch it 265 00:13:47,720 --> 00:13:49,720 Speaker 2: out to high. You have to push it on the knob, 266 00:13:49,800 --> 00:13:51,960 Speaker 2: and there's a there's a process. 267 00:13:54,240 --> 00:13:55,440 Speaker 3: I don't know if he knows. 268 00:13:55,840 --> 00:13:58,200 Speaker 2: All right, does he have he's on the truck since 269 00:13:58,320 --> 00:14:05,000 Speaker 2: new Dennis, No, he bought it, right. I wonder if 270 00:14:05,000 --> 00:14:07,679 Speaker 2: there's an owner's manual. Yeah, I wonder if there's an 271 00:14:07,679 --> 00:14:12,199 Speaker 2: owner's manual there that will describe the uh okay, tell 272 00:14:12,240 --> 00:14:14,240 Speaker 2: them to look in the owner's manual for switching out 273 00:14:14,240 --> 00:14:17,840 Speaker 2: a four wheel four wheel low all right. But there's 274 00:14:17,840 --> 00:14:20,000 Speaker 2: a process there where it's it's in neutral, you have 275 00:14:20,040 --> 00:14:22,240 Speaker 2: to push in on the knob, shifted the high. If 276 00:14:22,280 --> 00:14:27,040 Speaker 2: that doesn't work, then it's it's neutral, then reverse and 277 00:14:27,080 --> 00:14:29,280 Speaker 2: then turn the knob. There's a sequence of events that 278 00:14:29,320 --> 00:14:31,640 Speaker 2: you have to go through but if none of that works, 279 00:14:32,280 --> 00:14:35,880 Speaker 2: there is something mechanically has failed or is stuck electrically, 280 00:14:36,480 --> 00:14:39,320 Speaker 2: and it really should be looked at by a mechanic. 281 00:14:39,360 --> 00:14:40,840 Speaker 2: And the first step, I want to know why that 282 00:14:40,920 --> 00:14:43,720 Speaker 2: check engine lights on? What fault code did it set? 283 00:14:43,960 --> 00:14:47,040 Speaker 2: Because they've they've disabled it for lack of seeing something? 284 00:14:47,680 --> 00:14:53,240 Speaker 2: All right? Is the ABS light on as well? Is 285 00:14:53,280 --> 00:14:57,160 Speaker 2: there an ABS light? A A an analog break light on? Okay? 286 00:14:57,720 --> 00:15:02,120 Speaker 2: All right? Sometimes sometimes bad wheels, Yeah. 287 00:15:02,800 --> 00:15:05,480 Speaker 3: The uh as a track light. 288 00:15:05,840 --> 00:15:11,720 Speaker 2: Right, traction control yeah? Yeah right, yeah, yeah, a scan. 289 00:15:12,720 --> 00:15:14,400 Speaker 2: You know, it's kind of like this, Dennis. You got 290 00:15:14,400 --> 00:15:17,160 Speaker 2: a pain in the middle of your chest and you're 291 00:15:17,200 --> 00:15:19,560 Speaker 2: and you're you're trying to diagnose it by rubbing it. 292 00:15:20,160 --> 00:15:22,320 Speaker 2: All right, A trip to the doctor is going to 293 00:15:22,360 --> 00:15:25,040 Speaker 2: tell you a lot. All right, at least you've got symptoms. 294 00:15:25,040 --> 00:15:26,680 Speaker 2: At least you've got to check engine light, you've got 295 00:15:26,720 --> 00:15:29,720 Speaker 2: a traction control light. You know, you're going to see 296 00:15:29,760 --> 00:15:34,400 Speaker 2: and gain some solid information as far as a code scan. 297 00:15:34,920 --> 00:15:36,800 Speaker 2: So that's first step. But those are some of the 298 00:15:36,800 --> 00:15:39,120 Speaker 2: things you can try before you go that route. But 299 00:15:39,160 --> 00:15:41,560 Speaker 2: I would also recommend you know, obviously you can't drive 300 00:15:41,600 --> 00:15:43,160 Speaker 2: it far. You'll end up having to have it toad 301 00:15:43,200 --> 00:15:45,040 Speaker 2: because you can't run it. Screaming down the highway in 302 00:15:45,120 --> 00:15:48,160 Speaker 2: four wheel low at any kind of speed in fifteen 303 00:15:48,200 --> 00:15:51,320 Speaker 2: miles an hour will take you forever to get anywhere, right, 304 00:15:51,600 --> 00:15:53,640 Speaker 2: So you don't want to hurt something. Has it been 305 00:15:53,680 --> 00:15:55,800 Speaker 2: sitting a long time since he drove it last or 306 00:15:55,840 --> 00:15:57,720 Speaker 2: was it it was good one day and then bad. 307 00:15:57,560 --> 00:15:59,960 Speaker 3: The next three times a week. 308 00:16:00,160 --> 00:16:04,120 Speaker 2: Yeah, So don't uh, and don't try. Don't don't try 309 00:16:04,160 --> 00:16:06,920 Speaker 2: disconnecting the battery. That's only going to make it worse. 310 00:16:07,040 --> 00:16:10,720 Speaker 2: You've got information there this this could become an intermittent problem. 311 00:16:10,760 --> 00:16:12,240 Speaker 2: This could have been that it saw a glitch, it 312 00:16:12,320 --> 00:16:16,240 Speaker 2: saw a one time failure or something, and clearing codes 313 00:16:16,280 --> 00:16:18,280 Speaker 2: will erase any information you've gotten and then you gotta 314 00:16:18,280 --> 00:16:19,760 Speaker 2: wait for the next time for it to come around. 315 00:16:19,800 --> 00:16:22,640 Speaker 2: So go through the pain, go through the process. Get 316 00:16:22,680 --> 00:16:24,960 Speaker 2: somebody to scan it. And I don't mean with OBD two. 317 00:16:25,440 --> 00:16:27,400 Speaker 2: I mean with your make model. You want to go 318 00:16:27,480 --> 00:16:30,200 Speaker 2: through all the modules, all right, You want to log 319 00:16:30,240 --> 00:16:32,760 Speaker 2: in as a twenty twelve Toyota Tundra and go through 320 00:16:32,800 --> 00:16:36,040 Speaker 2: all the modules and gather with information you can. And 321 00:16:36,080 --> 00:16:38,040 Speaker 2: if that doesn't get you anywhere, then call me back. 322 00:16:39,120 --> 00:16:43,880 Speaker 3: Okay, Now I'm eighty four and I don't remember a 323 00:16:43,880 --> 00:16:49,160 Speaker 3: lot of stuff. You put it in neutral and then 324 00:16:49,240 --> 00:16:49,480 Speaker 3: do what. 325 00:16:49,880 --> 00:16:52,640 Speaker 2: Well, he should follow the spec out of the owner's manual, 326 00:16:52,880 --> 00:16:54,480 Speaker 2: all right, because I don't want to give you something 327 00:16:54,480 --> 00:16:56,960 Speaker 2: and then and then it gets relayed secondhand, we'll be 328 00:16:57,160 --> 00:16:59,720 Speaker 2: we'll be playing the orange juice string game where who 329 00:16:59,720 --> 00:17:01,080 Speaker 2: said what right? 330 00:17:03,000 --> 00:17:05,639 Speaker 3: Whether you decide to look for the owners man. 331 00:17:05,280 --> 00:17:07,520 Speaker 2: Look at the owner's manual about shifting out of four 332 00:17:07,560 --> 00:17:08,520 Speaker 2: wheel drive. 333 00:17:08,320 --> 00:17:11,120 Speaker 3: Low shifting okay, all right. 334 00:17:10,800 --> 00:17:13,480 Speaker 2: And there'll be a procedure that'll that'll lay that out 335 00:17:13,520 --> 00:17:16,000 Speaker 2: for you, all right. And if he has any questions 336 00:17:16,040 --> 00:17:18,639 Speaker 2: and he wants to listen to this conversation, this is 337 00:17:18,720 --> 00:17:21,399 Speaker 2: our one of you know, this weekend's show. In about 338 00:17:21,440 --> 00:17:24,480 Speaker 2: three hours, this will become a podcast and you can 339 00:17:24,520 --> 00:17:27,320 Speaker 2: go out you just Google search ron and Innian podcast. 340 00:17:27,680 --> 00:17:29,640 Speaker 2: It'll come out via iHeart and a half a dozen 341 00:17:29,680 --> 00:17:33,600 Speaker 2: other localities and he can listen to hour one where 342 00:17:33,640 --> 00:17:36,600 Speaker 2: we talked about this and this started about fifteen past 343 00:17:36,600 --> 00:17:38,639 Speaker 2: the top of the hour, and he can listen to 344 00:17:38,720 --> 00:17:39,639 Speaker 2: this whole conversation. 345 00:17:39,960 --> 00:17:42,119 Speaker 3: All right, Okay, great, thank you, you're. 346 00:17:42,040 --> 00:17:43,840 Speaker 2: Very welcome Dennis. Thanks for being a long time Card 347 00:17:43,840 --> 00:17:48,320 Speaker 2: Doctor listener, and we appreciate you and your question. Sir, Yes, sir, yeah, 348 00:17:48,359 --> 00:17:51,600 Speaker 2: a lot of technology there and a code scan will 349 00:17:51,600 --> 00:17:54,080 Speaker 2: tell you a whole bunch. Eight five five five six 350 00:17:54,160 --> 00:17:56,200 Speaker 2: zero nine nine zero zero running any of the card Doctor. 351 00:17:56,240 --> 00:18:37,040 Speaker 2: I'm coming back right after this. Don't go away, look 352 00:18:37,119 --> 00:18:38,919 Speaker 2: back running of the car Doctor. Here at eight five 353 00:18:39,000 --> 00:18:41,240 Speaker 2: five five six zero nine nine zero zero. The phones 354 00:18:41,240 --> 00:18:43,080 Speaker 2: are lit. Let's get going. Let's go over to Bob 355 00:18:43,080 --> 00:18:46,720 Speaker 2: and Maine oh five Toyota four runner with a dead cluster. Bob, 356 00:18:46,760 --> 00:18:48,919 Speaker 2: tell me what's going on here at your service? 357 00:18:48,960 --> 00:18:52,240 Speaker 1: Well, this is a second dead cluster I've had. It's 358 00:18:52,240 --> 00:18:54,600 Speaker 1: got one hundred right around one hundred and forty five 359 00:18:54,640 --> 00:18:58,760 Speaker 1: thousand miles on it. The idiot lights do work, but 360 00:18:58,880 --> 00:19:02,800 Speaker 1: right now, off not running, says I'm doing sixty miles 361 00:19:02,800 --> 00:19:06,920 Speaker 1: an hour twenty four hundred, twenty five hundred ar pm. 362 00:19:07,280 --> 00:19:09,880 Speaker 1: Any any ideas what this could be? 363 00:19:10,440 --> 00:19:12,439 Speaker 2: So let's let's back up a second. This is the 364 00:19:12,480 --> 00:19:14,000 Speaker 2: second cluster, you're. 365 00:19:13,840 --> 00:19:15,920 Speaker 7: Saying, right, tell me the story of the person. 366 00:19:16,240 --> 00:19:16,639 Speaker 2: Go ahead. 367 00:19:17,280 --> 00:19:20,639 Speaker 1: The first one just died. No lights, nothing except for 368 00:19:20,680 --> 00:19:23,360 Speaker 1: the check engine and the other idiot lights. 369 00:19:23,160 --> 00:19:27,040 Speaker 2: Like that, okay, And and you put another cluster in 370 00:19:27,080 --> 00:19:29,760 Speaker 2: and it worked for a while, or you're still working 371 00:19:29,800 --> 00:19:32,000 Speaker 2: on this is still the filling of the first cluster. 372 00:19:32,640 --> 00:19:34,720 Speaker 1: It worked for a while, all right, and then this 373 00:19:34,760 --> 00:19:38,760 Speaker 1: one intermittently stopped and went and now it's just stopped. 374 00:19:38,960 --> 00:19:40,879 Speaker 2: How long has it been since the first cluster filled? 375 00:19:43,720 --> 00:19:44,280 Speaker 1: December? 376 00:19:44,880 --> 00:19:47,200 Speaker 2: Okay? And where'd you get this second cluster from? 377 00:19:48,200 --> 00:19:49,439 Speaker 1: Used parts? 378 00:19:49,720 --> 00:19:51,040 Speaker 6: Right? Right? 379 00:19:52,520 --> 00:19:54,840 Speaker 2: So you know, if we were going to diagnose this 380 00:19:54,880 --> 00:19:56,439 Speaker 2: from the get go, the first thing I'd want to 381 00:19:56,440 --> 00:20:00,000 Speaker 2: do is plug a scan tool in and look for 382 00:20:00,119 --> 00:20:01,760 Speaker 2: fault codes. And I don't want to make that the 383 00:20:01,800 --> 00:20:03,959 Speaker 2: easy way out. But what I'm trying to do is 384 00:20:04,520 --> 00:20:08,840 Speaker 2: that that instrument cluster, like everything else in a vehicle today, 385 00:20:08,880 --> 00:20:12,040 Speaker 2: even back in two thousand and five, is on a network, 386 00:20:13,080 --> 00:20:16,080 Speaker 2: all right. So it's it's basically a little computer module 387 00:20:16,080 --> 00:20:19,879 Speaker 2: that other modules talk to. And I just want to 388 00:20:19,920 --> 00:20:22,760 Speaker 2: see can the other modules talk to it? Is this 389 00:20:22,840 --> 00:20:26,920 Speaker 2: a communication fault? You know? If the other modules can 390 00:20:26,960 --> 00:20:29,840 Speaker 2: talk to it and it has power and ground and 391 00:20:29,920 --> 00:20:33,880 Speaker 2: you just got another bad use cluster. Use bad clusters 392 00:20:33,880 --> 00:20:37,520 Speaker 2: in those vehicles are not uncommon, all right, all right? 393 00:20:38,040 --> 00:20:40,600 Speaker 2: So you know, I would not be surprised. Now, I'm 394 00:20:40,680 --> 00:20:43,240 Speaker 2: sure that the price of a new one is shocking. 395 00:20:44,080 --> 00:20:47,560 Speaker 1: All right, Well, you can get a Reman's like three hundred. 396 00:20:47,600 --> 00:20:49,280 Speaker 2: Okay from Toyota. 397 00:20:50,440 --> 00:20:53,359 Speaker 1: No, I don't know who it is. Something in New Jersey. 398 00:20:53,440 --> 00:20:54,159 Speaker 1: You know what they're like. 399 00:20:54,320 --> 00:20:57,080 Speaker 2: All right, I'm in New Jersey. Trust me, I know 400 00:20:57,080 --> 00:21:01,359 Speaker 2: what it's like. Well, although you know, is it is 401 00:21:01,400 --> 00:21:06,199 Speaker 2: it really Reman? Have you considered looking at you know, 402 00:21:06,280 --> 00:21:08,639 Speaker 2: have you considered once you determine that it is the cluster, 403 00:21:08,760 --> 00:21:11,560 Speaker 2: have you considered just going online and looking at Dorman 404 00:21:11,760 --> 00:21:14,639 Speaker 2: Doormanproducts dot com. I don't know that they make a 405 00:21:14,640 --> 00:21:17,800 Speaker 2: cluster for this one, but they have started making clusters 406 00:21:17,800 --> 00:21:21,600 Speaker 2: for certain vehicles, and I find I find it's usually 407 00:21:21,640 --> 00:21:24,960 Speaker 2: based on what fails, like high failure rate vehicles like 408 00:21:25,000 --> 00:21:26,600 Speaker 2: they I know they make them for Ford F one 409 00:21:26,680 --> 00:21:30,840 Speaker 2: fifties and two fifties. You know I've seen that. You know, 410 00:21:30,960 --> 00:21:33,240 Speaker 2: it might be worth taking a look at Dorman Products 411 00:21:33,280 --> 00:21:35,760 Speaker 2: dot Com just to see do they list it and 412 00:21:35,880 --> 00:21:37,639 Speaker 2: you know, what's the cost and then the value of 413 00:21:37,640 --> 00:21:40,080 Speaker 2: that versus something else, because at least from them, I 414 00:21:40,160 --> 00:21:43,639 Speaker 2: know it's been checked and thoroughly gone through. I questioned, 415 00:21:43,680 --> 00:21:47,320 Speaker 2: I questioned the independent remanufacturers myself. I want to know 416 00:21:47,359 --> 00:21:50,679 Speaker 2: what testing they can do. You know, it's it's do 417 00:21:50,720 --> 00:21:52,760 Speaker 2: they have the capacity and the ability or is it 418 00:21:53,000 --> 00:21:56,199 Speaker 2: is it just you know, are they throwing smoke? You know, 419 00:21:56,320 --> 00:21:58,639 Speaker 2: they're just they're just rolling the dice. It is not 420 00:21:58,840 --> 00:22:01,720 Speaker 2: uncommon for a runner of that generation to have a 421 00:22:01,760 --> 00:22:05,960 Speaker 2: bad cluster, so you know, to continue buying a used 422 00:22:06,040 --> 00:22:08,879 Speaker 2: one or a reman that's you know, is it? You know, 423 00:22:09,240 --> 00:22:11,920 Speaker 2: what's the guarantee? You know, if they told me, hey, 424 00:22:11,960 --> 00:22:14,400 Speaker 2: three years unlimited mileage, great, I'm in three hundred bucks. 425 00:22:14,480 --> 00:22:16,280 Speaker 2: I'll do that one hundred dollars a year. But it's 426 00:22:16,320 --> 00:22:18,680 Speaker 2: not is it. It's usually ninety days or sixty days 427 00:22:18,760 --> 00:22:22,199 Speaker 2: or thirty days or some crazy thing. Yeah, something like that. 428 00:22:22,200 --> 00:22:25,560 Speaker 2: It's not enough, you know, it's it's it's it's not enough. 429 00:22:26,680 --> 00:22:28,719 Speaker 2: Listen if it makes you feel any better. I've got 430 00:22:28,760 --> 00:22:31,280 Speaker 2: an O seven What is that thing? It's an O 431 00:22:31,440 --> 00:22:35,080 Speaker 2: seven tundra. Is that no tacoma? So I came across 432 00:22:35,119 --> 00:22:37,080 Speaker 2: an O seven tacoma that somebody didn't want to fix. 433 00:22:37,080 --> 00:22:39,880 Speaker 2: I'm fixing it for a family member. Right, we're going 434 00:22:39,920 --> 00:22:43,479 Speaker 2: through it and We're just looking at the number of 435 00:22:43,480 --> 00:22:45,880 Speaker 2: things that have to be replaced on a sixteen year 436 00:22:45,920 --> 00:22:50,280 Speaker 2: old vehicle as far as you know from rust and age. 437 00:22:50,400 --> 00:22:53,520 Speaker 2: And but the bottom line is I'm happy to you know, 438 00:22:53,560 --> 00:22:55,440 Speaker 2: and he's happy to spend the money, and I'm happy 439 00:22:55,480 --> 00:22:58,080 Speaker 2: to do it for him because you can't buy that 440 00:22:58,160 --> 00:23:01,159 Speaker 2: truck today for less than forty grand Oh, I know, 441 00:23:01,760 --> 00:23:02,000 Speaker 2: I know. 442 00:23:02,119 --> 00:23:04,840 Speaker 1: And that's and mine has relatively low mileage. 443 00:23:04,960 --> 00:23:12,680 Speaker 2: So how's the frame is great? Yeah? Yeah, the fore 444 00:23:12,760 --> 00:23:14,399 Speaker 2: Runners I don't think had the frame issue. Was that 445 00:23:14,400 --> 00:23:16,439 Speaker 2: the Comas that had the frame issue for some reason? 446 00:23:17,680 --> 00:23:20,120 Speaker 2: There's a fore Runner frame the same I don't remember. 447 00:23:19,800 --> 00:23:22,400 Speaker 1: That now, but the same size. 448 00:23:22,520 --> 00:23:24,280 Speaker 2: Yeah, I wonder if it isn't so, I just can't 449 00:23:24,280 --> 00:23:27,359 Speaker 2: careful look at the frame. We're always worried about rust 450 00:23:27,400 --> 00:23:31,000 Speaker 2: on those vehicles. You know, it's be the perfect place 451 00:23:31,000 --> 00:23:34,600 Speaker 2: to use n h OU New Hampshire oil undercoating. Unfortunately, 452 00:23:34,680 --> 00:23:37,280 Speaker 2: unfortunately Toota decide to let those vehicles run rust too 453 00:23:37,359 --> 00:23:39,760 Speaker 2: late in life, and at that point they weren't you 454 00:23:39,800 --> 00:23:42,040 Speaker 2: weren't able to save them. But if anybody's got to, 455 00:23:42,200 --> 00:23:43,600 Speaker 2: I got to tell you, if anybody's got at the 456 00:23:43,600 --> 00:23:46,400 Speaker 2: coma or fore Runner or anything that's gonna rust before 457 00:23:46,440 --> 00:23:49,800 Speaker 2: it rusts New Hampshire Oil Undercoating dot com. Because that 458 00:23:49,840 --> 00:23:52,679 Speaker 2: stuff works great. It's it's a that's a whole other 459 00:23:52,760 --> 00:23:56,200 Speaker 2: conversation though, But yeah, go out to Dormanproducts dot com 460 00:23:56,480 --> 00:23:58,640 Speaker 2: and see what they've got, Bob, and you know, try 461 00:23:58,680 --> 00:24:00,760 Speaker 2: that and then if not, but do the tests, you know, 462 00:24:00,840 --> 00:24:02,480 Speaker 2: do what I talk to you about, because it's so 463 00:24:02,560 --> 00:24:06,879 Speaker 2: important to know, you know, rather than just randomly replace it. Uh, 464 00:24:06,960 --> 00:24:09,080 Speaker 2: you know, power ground, can it see it on the 465 00:24:09,280 --> 00:24:11,800 Speaker 2: can it see it on the data bus? Can have communication? 466 00:24:12,000 --> 00:24:14,399 Speaker 2: Because if it's got a communication fault. You know, you 467 00:24:14,440 --> 00:24:15,880 Speaker 2: ever have a bad telephone. 468 00:24:15,480 --> 00:24:18,120 Speaker 7: In the house a couple of times? 469 00:24:18,240 --> 00:24:21,560 Speaker 2: Yeah, and you know none of the phones worked and 470 00:24:21,560 --> 00:24:23,280 Speaker 2: then you found the phone in the basement that got 471 00:24:23,400 --> 00:24:26,680 Speaker 2: you know, moisture or whatever and just corroded and wiped 472 00:24:26,720 --> 00:24:29,040 Speaker 2: out the whole right, same thing, different different models, So 473 00:24:29,160 --> 00:24:31,960 Speaker 2: it just it just works like that. So before you 474 00:24:31,960 --> 00:24:34,480 Speaker 2: spend the money, all right, sir, All right, thank you, 475 00:24:34,720 --> 00:24:36,520 Speaker 2: You're very welcome. You have a great rest of the day. 476 00:24:37,040 --> 00:24:42,040 Speaker 2: It's it's important, right diagnosis is and then sometimes you 477 00:24:42,080 --> 00:24:45,240 Speaker 2: never know, right if diagnosis is going to save you 478 00:24:45,400 --> 00:24:48,119 Speaker 2: just never know when something's going to go wrong. I 479 00:24:48,119 --> 00:24:49,440 Speaker 2: have a real great you know, I'm gonna tell this 480 00:24:49,480 --> 00:24:51,080 Speaker 2: story on the other side of the break because I 481 00:24:51,080 --> 00:24:53,879 Speaker 2: have a real great story of the cavalry. Had a 482 00:24:53,960 --> 00:24:56,879 Speaker 2: ride hard last night and all I heard in my 483 00:24:56,920 --> 00:25:04,399 Speaker 2: head was the story when I get back, I'm running 484 00:25:04,400 --> 00:25:24,760 Speaker 2: any and the car doctor. Don't go away? All right, 485 00:25:25,160 --> 00:25:27,639 Speaker 2: I'm back. Cavalry story in a minute. The phones are 486 00:25:27,640 --> 00:25:29,720 Speaker 2: too busy. Let me let me continue on here. Corey 487 00:25:29,760 --> 00:25:32,359 Speaker 2: in Elko, Nevada. How are you today, sir? How can 488 00:25:32,400 --> 00:25:32,680 Speaker 2: I help? 489 00:25:33,960 --> 00:25:34,359 Speaker 8: Good you? 490 00:25:34,600 --> 00:25:35,600 Speaker 2: I'm good man? What's cooking? 491 00:25:36,840 --> 00:25:39,320 Speaker 8: Hey? Yeah? I just recently got a lift on my 492 00:25:40,200 --> 00:25:47,400 Speaker 8: RAM fifteen okay, yep. And it was the rear ends 493 00:25:47,400 --> 00:25:51,639 Speaker 8: really bouncy and it's a rough, rough country lift and 494 00:25:51,720 --> 00:25:55,600 Speaker 8: I know they're not the best list, but it's like 495 00:25:56,119 --> 00:25:59,880 Speaker 8: super bouncy. And I'm not sure if it maybe shocks 496 00:26:00,160 --> 00:26:01,120 Speaker 8: or springs. 497 00:26:01,480 --> 00:26:04,520 Speaker 2: Well, so it's you know, it's one or the other, 498 00:26:04,640 --> 00:26:06,520 Speaker 2: for lack of a better way to say it. Did 499 00:26:06,520 --> 00:26:09,240 Speaker 2: they did they what did they change? Did they change 500 00:26:09,240 --> 00:26:12,119 Speaker 2: springs and shocks? Did they put extension blocks on? You know? 501 00:26:12,160 --> 00:26:13,600 Speaker 2: How did they get how did they get the four 502 00:26:13,640 --> 00:26:14,520 Speaker 2: inch lift out of it. 503 00:26:16,240 --> 00:26:18,480 Speaker 8: All I know is it was a it was a 504 00:26:18,520 --> 00:26:22,399 Speaker 8: big name brand, uh shop that did it. I'm not 505 00:26:22,440 --> 00:26:25,520 Speaker 8: going to say the name, but uh, it was just 506 00:26:25,600 --> 00:26:28,840 Speaker 8: a four inch suspension rough country lift is all I know. 507 00:26:28,920 --> 00:26:31,639 Speaker 8: I know the shocks they put on and I'm not 508 00:26:31,720 --> 00:26:32,800 Speaker 8: sure on the springs. 509 00:26:32,920 --> 00:26:35,840 Speaker 2: Okay, So for all you know, it's the stock springs 510 00:26:35,840 --> 00:26:39,880 Speaker 2: with new shocks. 511 00:26:37,880 --> 00:26:38,639 Speaker 8: As far as I know. 512 00:26:38,760 --> 00:26:40,960 Speaker 2: Yeah, all right, so let's let's think of it. Let's 513 00:26:41,119 --> 00:26:43,720 Speaker 2: let's attack this. Let's think of it like this. All right. 514 00:26:44,359 --> 00:26:47,639 Speaker 2: A spring is what supports the show. It was what 515 00:26:47,720 --> 00:26:53,399 Speaker 2: supports the truck. The shock controls the spring, all right, 516 00:26:53,880 --> 00:26:58,359 Speaker 2: So you know, if deflection spring rate is fifteen hundred pounds, 517 00:26:58,359 --> 00:27:01,240 Speaker 2: for conversation's sake, they might I'd have the stock springing 518 00:27:01,320 --> 00:27:05,879 Speaker 2: there with a shock that is longer and beefier to 519 00:27:05,920 --> 00:27:09,560 Speaker 2: give it more control, and that partially that rougher ride. 520 00:27:10,200 --> 00:27:12,359 Speaker 2: All right, okay, you know, and then they had either 521 00:27:12,560 --> 00:27:15,240 Speaker 2: either the shock is longer or they put an extension 522 00:27:15,320 --> 00:27:18,000 Speaker 2: on it, or they put a space or block somewhere 523 00:27:18,080 --> 00:27:21,160 Speaker 2: to lift the spring away from the rear to give 524 00:27:21,200 --> 00:27:22,720 Speaker 2: it the height. You know, it depends on there's a 525 00:27:22,720 --> 00:27:25,040 Speaker 2: bunch of different ways for them to do lifts. But 526 00:27:25,160 --> 00:27:28,320 Speaker 2: your concern is you know, you you want it, you 527 00:27:28,359 --> 00:27:31,800 Speaker 2: want it to ride like it did, right, Well. 528 00:27:31,720 --> 00:27:34,320 Speaker 8: No, I can you know, I know the ride's going 529 00:27:34,359 --> 00:27:36,359 Speaker 8: to be a little rougher, but like, for instance, I 530 00:27:36,440 --> 00:27:39,040 Speaker 8: put my fourheler in the back of it, and it's 531 00:27:39,080 --> 00:27:41,960 Speaker 8: almost still like when I go down you know, rough 532 00:27:42,040 --> 00:27:45,119 Speaker 8: road hunting, like it's almost hitting the bump stops on 533 00:27:45,160 --> 00:27:45,800 Speaker 8: the rear end. 534 00:27:46,600 --> 00:27:49,919 Speaker 2: Okay, but it's not. It's not bottoming out. But it's 535 00:27:50,240 --> 00:27:51,959 Speaker 2: what you're telling What you're telling me is you're two 536 00:27:51,960 --> 00:27:54,120 Speaker 2: steps away from buying the kidney belt in the mouthguard. 537 00:27:55,200 --> 00:27:58,600 Speaker 2: Yeah yeah, okay, yeah, no good. So I wonder what 538 00:27:58,640 --> 00:28:00,840 Speaker 2: would happen if you added some weight to this vehicle 539 00:28:01,920 --> 00:28:06,080 Speaker 2: for ballast, just to see how would it ride? All right? Yeah, 540 00:28:06,119 --> 00:28:08,720 Speaker 2: you know, just just and I don't mean a lot, 541 00:28:08,760 --> 00:28:11,040 Speaker 2: you know, four hundred pounds might make the difference. But 542 00:28:11,080 --> 00:28:13,240 Speaker 2: then where do you put your four wheeler? Where do 543 00:28:13,280 --> 00:28:15,040 Speaker 2: you put your you know, where do you put your 544 00:28:15,040 --> 00:28:16,440 Speaker 2: equipment when you're going camping? 545 00:28:17,600 --> 00:28:17,919 Speaker 7: Yeah? 546 00:28:17,920 --> 00:28:19,879 Speaker 2: Did you change tires on this corry? 547 00:28:21,240 --> 00:28:21,359 Speaker 5: Uh? 548 00:28:21,480 --> 00:28:21,920 Speaker 7: Yeah? 549 00:28:21,960 --> 00:28:26,359 Speaker 8: I went from yeah, they're thirty fives on it now okay? 550 00:28:26,359 --> 00:28:30,000 Speaker 2: And what tire pressure. Are you running about forty? 551 00:28:30,320 --> 00:28:30,680 Speaker 6: All right? 552 00:28:31,359 --> 00:28:33,399 Speaker 2: Just for giggles, and I know this is going to 553 00:28:33,440 --> 00:28:35,520 Speaker 2: be underinflated, but just to see how does it handle? 554 00:28:35,600 --> 00:28:38,600 Speaker 2: Drop it five pounds and then drop and then drop 555 00:28:38,640 --> 00:28:42,080 Speaker 2: it another five all right? You know, I don't want 556 00:28:42,080 --> 00:28:45,920 Speaker 2: you to go two locals. They're thirty fives. Now you're 557 00:28:45,920 --> 00:28:48,479 Speaker 2: gonna You're gonna wear tires faster at a lower pressure 558 00:28:48,520 --> 00:28:51,560 Speaker 2: because thirty fives are typically a forty or forty five 559 00:28:51,600 --> 00:28:53,720 Speaker 2: pound range. But I'm just I'm just playing with it, 560 00:28:53,760 --> 00:28:56,520 Speaker 2: trying to see what happens. Have you have you talked 561 00:28:56,520 --> 00:28:59,600 Speaker 2: to Rough Country yet, you know, called up the manufacturer 562 00:28:59,600 --> 00:29:01,640 Speaker 2: and said, hey, you know, i've got one of your kids. 563 00:29:01,680 --> 00:29:03,560 Speaker 2: I've got kit number or whatever it is, x y 564 00:29:03,760 --> 00:29:06,440 Speaker 2: Z and I've really got a harsh ride. Have you 565 00:29:06,520 --> 00:29:08,640 Speaker 2: had this complaint before? Is there a way around it? 566 00:29:08,680 --> 00:29:10,720 Speaker 2: And maybe they can offer you a different shock with 567 00:29:10,760 --> 00:29:13,800 Speaker 2: the same lift that will give it a better ride. 568 00:29:15,120 --> 00:29:17,480 Speaker 8: No, yeah, I haven't. I haven't talked to them at all, 569 00:29:17,600 --> 00:29:20,239 Speaker 8: or the I talked to the shop that installed it, 570 00:29:20,280 --> 00:29:23,120 Speaker 8: and they're wanting to charge me just to look at it. 571 00:29:23,320 --> 00:29:27,600 Speaker 8: So wow, there's I'm just kind of I'm figuring either 572 00:29:27,720 --> 00:29:30,200 Speaker 8: like said, trucks or springs. And I'm not sure which 573 00:29:30,200 --> 00:29:32,520 Speaker 8: one because like when I'm driving down the road, you 574 00:29:32,560 --> 00:29:34,680 Speaker 8: can look in my rear view mirror and that tire, 575 00:29:34,960 --> 00:29:37,920 Speaker 8: you know, down a gravel bumpy road, and that tire 576 00:29:38,040 --> 00:29:39,720 Speaker 8: is just bouncing up and down. 577 00:29:39,640 --> 00:29:43,520 Speaker 2: Like a lot, right, So you have you actually have wheel. 578 00:29:43,280 --> 00:29:50,480 Speaker 8: Hop yeah you know, and like it and it gets worse, 579 00:29:50,640 --> 00:29:52,920 Speaker 8: like you said, when I load my four wheela in 580 00:29:52,960 --> 00:29:55,320 Speaker 8: the back of the truck and put that weight on there, 581 00:29:55,840 --> 00:29:57,360 Speaker 8: it gets Yeah. 582 00:29:57,640 --> 00:30:01,040 Speaker 2: Did they do did they do the tires and the 583 00:30:01,080 --> 00:30:03,240 Speaker 2: lift kit all at once or with these tires on 584 00:30:03,280 --> 00:30:03,680 Speaker 2: the truck? 585 00:30:04,880 --> 00:30:06,000 Speaker 8: No, all at once? 586 00:30:06,720 --> 00:30:08,800 Speaker 2: Right? So which is it the chicken or the egg 587 00:30:08,800 --> 00:30:10,360 Speaker 2: which came first? 588 00:30:11,520 --> 00:30:12,960 Speaker 8: Yeah? Right, yeah, I'm not sure. 589 00:30:13,280 --> 00:30:16,320 Speaker 2: So how about this, how about can you take a 590 00:30:16,480 --> 00:30:18,680 Speaker 2: video with your cell phone? Which is going to be 591 00:30:18,880 --> 00:30:20,560 Speaker 2: a tough trick. So maybe you got to have somebody 592 00:30:20,600 --> 00:30:23,800 Speaker 2: drive the truck and you you look in the passenger 593 00:30:23,880 --> 00:30:27,920 Speaker 2: side mirror and take a video of the tire bouncing. 594 00:30:28,480 --> 00:30:30,600 Speaker 8: And then I actually got a video. 595 00:30:31,520 --> 00:30:33,400 Speaker 2: All right, And then maybe go back and talk to 596 00:30:33,440 --> 00:30:35,520 Speaker 2: the owner of the shop that installed and said, listen, 597 00:30:35,560 --> 00:30:37,680 Speaker 2: I came down to you guys in good faith, you 598 00:30:37,720 --> 00:30:39,360 Speaker 2: know what, I understand, you got to look at me. 599 00:30:39,400 --> 00:30:41,520 Speaker 2: But here can you take Can you take two minutes 600 00:30:41,560 --> 00:30:44,800 Speaker 2: and just look at this? You know obviously this obviously 601 00:30:44,880 --> 00:30:48,240 Speaker 2: this isn't normal. And I just want to know your 602 00:30:48,240 --> 00:30:51,120 Speaker 2: thoughts because maybe you've got a bad kit, maybe you've 603 00:30:51,120 --> 00:30:55,040 Speaker 2: got a seized shock, all right, and then you know, 604 00:30:55,160 --> 00:30:57,160 Speaker 2: and then I'm going on the assumption here that they 605 00:30:57,200 --> 00:31:01,120 Speaker 2: did shocks and tires with the lift block of some 606 00:31:01,200 --> 00:31:03,360 Speaker 2: kind or an extension, and that the springs are stock 607 00:31:04,440 --> 00:31:07,880 Speaker 2: all right. Where this conversation gets a deeper, darker turn 608 00:31:08,000 --> 00:31:10,040 Speaker 2: is if we find out they did springs, shocks, and 609 00:31:10,120 --> 00:31:13,040 Speaker 2: tires all at once, in which case it sounds like 610 00:31:13,080 --> 00:31:16,880 Speaker 2: the vehicle is oversprung. All right, there's just there's just 611 00:31:16,920 --> 00:31:20,360 Speaker 2: too much suspension in the vehicle, or you need more weight. 612 00:31:21,000 --> 00:31:24,120 Speaker 2: It would really be it would really be interesting if 613 00:31:24,160 --> 00:31:26,240 Speaker 2: there was an easy, simple way for you to put 614 00:31:26,400 --> 00:31:28,240 Speaker 2: five hundred pounds in the back of this truck and 615 00:31:28,280 --> 00:31:30,960 Speaker 2: go for a rud Well. 616 00:31:30,240 --> 00:31:33,760 Speaker 8: Well, my my four wheeler is like seven hundred pounds. 617 00:31:33,840 --> 00:31:36,360 Speaker 2: Okay, Well then I've had it in the back of 618 00:31:36,400 --> 00:31:37,840 Speaker 2: the truck and it makes no difference. 619 00:31:38,920 --> 00:31:43,160 Speaker 8: No, it almost seems like it's almost worse. I don't know. Yeah, 620 00:31:43,560 --> 00:31:44,760 Speaker 8: it's definitely not better. 621 00:31:44,960 --> 00:31:47,640 Speaker 2: Yeah, it's then I think I think I got to 622 00:31:47,680 --> 00:31:50,760 Speaker 2: show somebody a video and listen, I've done work for 623 00:31:50,800 --> 00:31:53,240 Speaker 2: everybody in my lifetime, in my career, and you know what, 624 00:31:53,720 --> 00:31:57,120 Speaker 2: I'm always obligated to go back and look. Yeah, you 625 00:31:57,160 --> 00:31:59,320 Speaker 2: know they're they're obligated to go back and look. My 626 00:31:59,440 --> 00:32:02,040 Speaker 2: father's gone since I'm eleven years old, you do the 627 00:32:02,080 --> 00:32:04,560 Speaker 2: math in the late sixties. I still remember him to 628 00:32:04,560 --> 00:32:06,400 Speaker 2: this day telling my mom, I won't be home on 629 00:32:06,480 --> 00:32:08,200 Speaker 2: time for dinner tomorrow night. I got to stop and 630 00:32:08,240 --> 00:32:10,120 Speaker 2: so and so's and check this carpet we put in. 631 00:32:10,320 --> 00:32:12,800 Speaker 2: My father owned a carpet store, and I've got to 632 00:32:12,840 --> 00:32:14,920 Speaker 2: go look at this carpet we put in four years ago. 633 00:32:15,600 --> 00:32:17,680 Speaker 2: You know what, You're always obligated to look at what 634 00:32:17,720 --> 00:32:20,040 Speaker 2: you did for a customer, because that's what the game's about. 635 00:32:21,520 --> 00:32:24,400 Speaker 2: So do those things, and then, by all means, give 636 00:32:24,400 --> 00:32:26,240 Speaker 2: me a call back, Corey. I'm here for you, man, 637 00:32:26,320 --> 00:32:29,680 Speaker 2: let me know what happens, all right, you'd be well, 638 00:32:29,800 --> 00:32:31,600 Speaker 2: I'm running any in the car, doctor, I'll be back 639 00:32:31,720 --> 00:32:43,400 Speaker 2: right after this. Oki Doki, We're back gee, no cavalry 640 00:32:43,440 --> 00:32:45,320 Speaker 2: story this hour, I got more phone calls. I'm sorry, 641 00:32:45,360 --> 00:32:47,280 Speaker 2: We'll do it next hour. Let's go over to John 642 00:32:47,320 --> 00:32:51,320 Speaker 2: at Missouri. John thirteen f one to fifty front wheelbaring issues, questions, comments, Yes, sir, 643 00:32:51,400 --> 00:32:52,240 Speaker 2: how can I help? 644 00:32:53,000 --> 00:32:59,640 Speaker 7: Hey sir? Yeah, I just turned over one hundred thousand 645 00:32:59,680 --> 00:33:04,880 Speaker 7: miles and it sounds like you're driving on rails, you know, 646 00:33:05,000 --> 00:33:08,880 Speaker 7: train track. Okay, So I tipped the dealer and they 647 00:33:08,920 --> 00:33:11,560 Speaker 7: looked at it and said, yeah, you eat front wheel bearings. 648 00:33:11,840 --> 00:33:15,640 Speaker 7: We can't get them. We can get after markets. And 649 00:33:15,720 --> 00:33:19,760 Speaker 7: I'm thinking, I'm I'm pretty good mechanics. Can I disassemble 650 00:33:19,800 --> 00:33:24,000 Speaker 7: them and install you know, like aftermarket bearings, like good 651 00:33:24,080 --> 00:33:25,520 Speaker 7: quality tinkin. 652 00:33:26,520 --> 00:33:29,600 Speaker 2: Yeah, Timpkin or Timpkin or move or you know. 653 00:33:31,160 --> 00:33:31,400 Speaker 7: You know. 654 00:33:31,520 --> 00:33:33,640 Speaker 2: The question I've got is this is a four wheel 655 00:33:33,720 --> 00:33:34,920 Speaker 2: drive truck or two wheel drive? 656 00:33:35,560 --> 00:33:35,720 Speaker 3: Oh? 657 00:33:35,800 --> 00:33:39,640 Speaker 2: Yes, four wheeler. So the question I've got is how 658 00:33:39,640 --> 00:33:41,440 Speaker 2: does the four wheel drive set up work? 659 00:33:41,960 --> 00:33:42,320 Speaker 7: All right? 660 00:33:42,440 --> 00:33:44,720 Speaker 2: I don't think there's vacuum hubs up? There are the 661 00:33:44,840 --> 00:33:47,040 Speaker 2: mechanical hubs? Are they? 662 00:33:47,280 --> 00:33:49,720 Speaker 7: There is a vacuum. There is vacuum valves. 663 00:33:49,960 --> 00:33:52,560 Speaker 2: Right, Yeah, that's okay. So there this is this is that, 664 00:33:52,760 --> 00:33:54,560 Speaker 2: this is that, this is the I forty four R 665 00:33:55,080 --> 00:33:59,080 Speaker 2: or diff. So the question here becomes, you know about 666 00:33:59,120 --> 00:34:03,200 Speaker 2: special tooling. Some of these required a special tool to 667 00:34:03,280 --> 00:34:05,880 Speaker 2: center a seal around the bearing, and some did not, 668 00:34:06,720 --> 00:34:08,479 Speaker 2: So I would have to I would have to see 669 00:34:08,480 --> 00:34:12,239 Speaker 2: the procedure. What's the dealer quoting you to do the bearings? 670 00:34:12,800 --> 00:34:13,920 Speaker 7: How about thirteen hundred? 671 00:34:15,719 --> 00:34:17,279 Speaker 2: It's worth reading a manual, isn't it? 672 00:34:18,280 --> 00:34:19,040 Speaker 7: Yeah? Sure is. 673 00:34:20,840 --> 00:34:23,160 Speaker 2: You know, I'm surprised that they can't get them, although 674 00:34:23,160 --> 00:34:24,880 Speaker 2: I got to tell you that's the current state of 675 00:34:24,920 --> 00:34:28,759 Speaker 2: things that we're running. We're running short on everything. So 676 00:34:29,080 --> 00:34:32,280 Speaker 2: I would take a look at a procedure John, and 677 00:34:32,600 --> 00:34:34,239 Speaker 2: you know, see what that tells you and if you 678 00:34:34,280 --> 00:34:36,160 Speaker 2: can do it, Yeah, it's nuts and bolts at that point. 679 00:34:36,239 --> 00:34:37,879 Speaker 2: It's just maybe some time to get it all out 680 00:34:37,920 --> 00:34:39,759 Speaker 2: and get it apart. You got any questions, give me 681 00:34:39,800 --> 00:34:41,879 Speaker 2: a call back. I'll be here each and every week 682 00:34:42,080 --> 00:34:44,120 Speaker 2: till then I'm running any in the car doctor reminding 683 00:34:44,120 --> 00:34:47,879 Speaker 2: all of you good mechanics aren't expensive, They're priceless. See 684 00:34:47,920 --> 00:34:47,960 Speaker 2: you 685 00:35:00,680 --> 00:35:01,239 Speaker 6: Sis,