1 00:00:00,080 --> 00:00:03,680 Speaker 1: It's no secret companies are tightening their belts nowadays. Oh. 2 00:00:04,040 --> 00:00:07,120 Speaker 2: I mean take the radio industry for example. We have 3 00:00:07,400 --> 00:00:09,360 Speaker 2: we have employees store anybody out there. 4 00:00:09,360 --> 00:00:14,120 Speaker 1: We have one general manager overlooking three different major markets 5 00:00:14,320 --> 00:00:17,200 Speaker 1: while doing voice work and going out on gas station 6 00:00:17,360 --> 00:00:19,200 Speaker 1: promo stops to hand out stickers. 7 00:00:19,320 --> 00:00:21,400 Speaker 2: I wish she was exaggerating. That's our big boss. 8 00:00:21,520 --> 00:00:24,800 Speaker 1: Yes, yeah, he's almost eighty years old and doing all 9 00:00:24,800 --> 00:00:25,120 Speaker 1: of that. 10 00:00:25,200 --> 00:00:28,400 Speaker 2: He's fly between two cities every week. Yeah, catch them 11 00:00:28,400 --> 00:00:29,120 Speaker 2: an AMPM this. 12 00:00:29,320 --> 00:00:31,880 Speaker 1: Yeah, that's a lot of hats for one person to 13 00:00:31,920 --> 00:00:34,800 Speaker 1: be wearing. And a similar situation happens today when we 14 00:00:34,840 --> 00:00:38,040 Speaker 1: prank one lady while posing as a customer service rep 15 00:00:38,159 --> 00:00:40,440 Speaker 1: who's multitasking like crazy. 16 00:00:40,640 --> 00:00:44,080 Speaker 2: Oh no, I'm sure her service won't suffer. In your 17 00:00:44,080 --> 00:00:47,320 Speaker 2: phone tap right now, I'm working Jeffrey's phone taps on 18 00:00:47,400 --> 00:00:54,480 Speaker 2: the twenties. Hello, Oh God, I love this? 19 00:00:54,680 --> 00:00:57,760 Speaker 3: Whoa nut? 20 00:01:00,120 --> 00:01:02,600 Speaker 2: Ok? Uh? 21 00:01:02,720 --> 00:01:02,880 Speaker 1: Hi? 22 00:01:03,520 --> 00:01:10,360 Speaker 2: Blow? Hi? Excuse me? Is this about it? Uh? Is 23 00:01:10,360 --> 00:01:12,240 Speaker 2: this Sabrina? 24 00:01:13,040 --> 00:01:13,680 Speaker 3: Who are you? 25 00:01:13,920 --> 00:01:14,360 Speaker 1: Who's this? 26 00:01:14,680 --> 00:01:15,080 Speaker 2: Hi? Ma'am? 27 00:01:15,240 --> 00:01:21,480 Speaker 1: I'm calling from Customer Care. I'm sorry to bother you. 28 00:01:21,520 --> 00:01:23,560 Speaker 1: I have in my notes that you were trying to 29 00:01:23,840 --> 00:01:28,400 Speaker 1: return an item to us A solar powered blanket. 30 00:01:28,880 --> 00:01:31,959 Speaker 3: No, it was a filter. It was a it was 31 00:01:32,000 --> 00:01:35,400 Speaker 3: a shower filter first, it came first, it came late, 32 00:01:35,840 --> 00:01:38,240 Speaker 3: and the thing's broken. It doesn't it doesn't work, and 33 00:01:38,280 --> 00:01:39,800 Speaker 3: I can't find a way to return it. 34 00:01:41,760 --> 00:01:46,240 Speaker 2: Oh my god, did you hear me? Sorry? 35 00:01:46,280 --> 00:01:53,000 Speaker 3: What I said? I'm wanting to return a shower filter 36 00:01:53,120 --> 00:01:53,840 Speaker 3: that number one? 37 00:01:54,200 --> 00:01:54,520 Speaker 2: Sorry? 38 00:01:54,600 --> 00:01:55,160 Speaker 3: What's late? 39 00:01:56,240 --> 00:02:04,040 Speaker 2: Sorry? Go ahead? I'm listening, hey, bay Bay? Yeah? Sorry? 40 00:02:04,120 --> 00:02:06,280 Speaker 2: Excuse what? Yes, sure, I'm listening. 41 00:02:06,720 --> 00:02:08,120 Speaker 3: What's going on in the background. 42 00:02:09,000 --> 00:02:09,760 Speaker 2: Oh you could hear that? 43 00:02:11,160 --> 00:02:11,680 Speaker 3: Yeah? 44 00:02:12,160 --> 00:02:15,920 Speaker 2: Oh okay, yeah, that's on me. I apologize for that. 45 00:02:16,560 --> 00:02:17,880 Speaker 3: I mean, what are you doing. You're supposed to be 46 00:02:17,880 --> 00:02:19,919 Speaker 3: helping me. I'm the customer. 47 00:02:20,600 --> 00:02:23,839 Speaker 2: You know how I work at customer service? Right? 48 00:02:24,120 --> 00:02:25,720 Speaker 3: Can you please explain? Let me? 49 00:02:26,000 --> 00:02:28,400 Speaker 1: Okay, right, no, I am, but I do need to 50 00:02:28,480 --> 00:02:31,120 Speaker 1: let you know that my other job here is I 51 00:02:31,120 --> 00:02:33,240 Speaker 1: have to watch a certain amount of hours of streaming 52 00:02:33,320 --> 00:02:34,400 Speaker 1: content per week. 53 00:02:34,639 --> 00:02:38,359 Speaker 3: Excuse me, your other job. I'm looking for customer service. 54 00:02:38,360 --> 00:02:41,360 Speaker 3: It's taking me for me to even get a response, 55 00:02:41,600 --> 00:02:44,200 Speaker 3: and then you will respond you're working your other job. 56 00:02:44,600 --> 00:02:46,200 Speaker 3: I'm supposed to be the customers. 57 00:02:46,240 --> 00:02:46,799 Speaker 2: I hear you. 58 00:02:46,840 --> 00:02:49,040 Speaker 1: But there has been a lot of layoffs at our 59 00:02:49,080 --> 00:02:51,639 Speaker 1: company lately, so they're having a lot of people double 60 00:02:51,720 --> 00:02:53,840 Speaker 1: up on their positions and their roles here, so I'm 61 00:02:53,919 --> 00:02:56,799 Speaker 1: kind of doing two jobs at once, which, if you 62 00:02:56,800 --> 00:02:58,120 Speaker 1: think about it's pretty impressive. 63 00:02:58,560 --> 00:03:01,320 Speaker 3: So I can't it's not impressive nothing. You know what 64 00:03:01,919 --> 00:03:04,000 Speaker 3: I did supervised? 65 00:03:04,400 --> 00:03:06,400 Speaker 2: Well, he was fired, so it's just me here. 66 00:03:06,760 --> 00:03:09,320 Speaker 1: I can take your customer service call while doing my 67 00:03:09,400 --> 00:03:10,079 Speaker 1: other job too. 68 00:03:10,120 --> 00:03:12,800 Speaker 3: So when we learned a game showing that ground, Yah. 69 00:03:12,639 --> 00:03:15,400 Speaker 2: You like this show Wheel of Fortune? It's so fun? 70 00:03:16,800 --> 00:03:17,880 Speaker 3: God, can't you? 71 00:03:18,840 --> 00:03:23,960 Speaker 1: I'm sorry, you must really not like that show. I 72 00:03:24,000 --> 00:03:25,800 Speaker 1: can play a different one if that would make you 73 00:03:25,880 --> 00:03:26,720 Speaker 1: less angry. 74 00:03:27,200 --> 00:03:35,960 Speaker 2: Oh, there's a good one, wi fi. I think this 75 00:03:36,040 --> 00:03:41,120 Speaker 2: is actually the redo that they did Who's the Boss. 76 00:03:41,160 --> 00:03:41,880 Speaker 2: That's a good show. 77 00:03:42,400 --> 00:03:45,360 Speaker 1: But I don't think that show is available on my 78 00:03:45,440 --> 00:03:47,440 Speaker 1: streaming networks, So made you have another one. 79 00:03:47,640 --> 00:03:50,200 Speaker 3: Listen, You've got to be the drumbest person ever for 80 00:03:50,240 --> 00:03:53,480 Speaker 3: this job. This is why did you even get hired? 81 00:03:53,840 --> 00:03:55,520 Speaker 2: Ma'am? Can I please ask you one question? 82 00:03:56,280 --> 00:04:02,480 Speaker 1: What is this bothering you? 83 00:04:00,400 --> 00:04:00,600 Speaker 3: Yet? 84 00:04:02,480 --> 00:04:05,120 Speaker 2: You can't deny? Matt Locke is a great show. They 85 00:04:05,360 --> 00:04:06,120 Speaker 2: just redid it. 86 00:04:06,160 --> 00:04:09,600 Speaker 3: You know it's me another person now I wish you 87 00:04:09,720 --> 00:04:10,960 Speaker 3: speak to another person. 88 00:04:11,000 --> 00:04:13,800 Speaker 1: Well, no, I'm here to help you with your thermal blanket. 89 00:04:13,880 --> 00:04:15,000 Speaker 1: So tell me about the problem. 90 00:04:15,200 --> 00:04:21,200 Speaker 3: It's not a thermal blanket, it's a shower filter. You 91 00:04:20,600 --> 00:04:22,159 Speaker 3: don't know what you're. 92 00:04:22,000 --> 00:04:24,920 Speaker 1: Doing, Okay, So here's what we're gonna do. I am 93 00:04:25,000 --> 00:04:27,720 Speaker 1: going to fix your issue. That is my main priority. 94 00:04:28,279 --> 00:04:31,279 Speaker 1: But while that's happening, I'm just going to quietly watch 95 00:04:31,320 --> 00:04:32,440 Speaker 1: the other TV show. 96 00:04:32,680 --> 00:04:33,920 Speaker 2: But you have my full attention. 97 00:04:34,680 --> 00:04:37,360 Speaker 3: You know what. I am the customer. 98 00:04:37,839 --> 00:04:41,160 Speaker 2: I agree you talk to me right now, and that's 99 00:04:41,200 --> 00:04:43,839 Speaker 2: what I'm doing. I got one eye on you and 100 00:04:43,960 --> 00:04:45,000 Speaker 2: one eye on a sun. 101 00:04:45,120 --> 00:04:46,080 Speaker 3: In the background. 102 00:04:46,800 --> 00:04:49,159 Speaker 1: I'm sorry, I'll lower I'll make it quieter. 103 00:04:49,680 --> 00:04:50,400 Speaker 2: Can you still hear it? 104 00:04:50,400 --> 00:04:50,599 Speaker 1: Now? 105 00:04:51,040 --> 00:04:53,640 Speaker 3: I want you to provide you now. I want your super. 106 00:04:53,839 --> 00:05:02,560 Speaker 2: Can you still hear it? Now? They have ads. I'll 107 00:05:02,640 --> 00:05:07,120 Speaker 2: screw this. I'm gonna quit this job sucks. 108 00:05:07,360 --> 00:05:09,479 Speaker 1: I gotta go back to my regular job hosting that 109 00:05:09,600 --> 00:05:12,240 Speaker 1: crappy radio show Brook and Jeffrey in the morning, doing 110 00:05:12,320 --> 00:05:14,760 Speaker 1: those dumb print calls on people like this one. 111 00:05:15,360 --> 00:05:21,200 Speaker 3: Oh, I'm gonna kill you all. I'm gonna kill you all. 112 00:05:20,120 --> 00:05:24,720 Speaker 2: Kill don't kill me, just kill your coworker front Tyler. 113 00:05:26,040 --> 00:05:28,479 Speaker 2: Oh god, Tyler is the one who sent you up. 114 00:05:28,520 --> 00:05:30,560 Speaker 1: He said you vented to him about this order that 115 00:05:30,600 --> 00:05:31,920 Speaker 1: you can't return on lines. 116 00:05:32,080 --> 00:05:37,080 Speaker 3: Oh my god, he get hired. 117 00:05:37,240 --> 00:05:39,480 Speaker 1: I'm sorry to make you so angry, but I really 118 00:05:39,480 --> 00:05:41,160 Speaker 1: do wish you luck with that thermal blanket. 119 00:05:41,200 --> 00:05:47,240 Speaker 2: Okay, that's what 120 00:05:47,320 --> 00:05:51,839 Speaker 1: I said, Brooke in Jeffrey's phone taps on the twenties