1 00:00:00,160 --> 00:00:02,880 Speaker 1: One eight hundred Do ui away now offering free remote 2 00:00:02,920 --> 00:00:06,280 Speaker 1: consultations by phone or video conference for any criminal offense. 3 00:00:06,360 --> 00:00:09,000 Speaker 1: Trust Brook, Jeffrey and Jose's friends with a free remote 4 00:00:09,000 --> 00:00:12,400 Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred douy 5 00:00:12,480 --> 00:00:13,800 Speaker 1: away dot Com? Poor call? 6 00:00:13,960 --> 00:00:16,000 Speaker 2: What eight hundred do you y away? 7 00:00:16,960 --> 00:00:20,720 Speaker 3: The countdown continues with the number four phone tab all 8 00:00:20,720 --> 00:00:22,799 Speaker 3: of the year. In our top ten phone taps of. 9 00:00:22,800 --> 00:00:24,960 Speaker 1: Christmas, we're in the top four at this point, Yes. 10 00:00:24,840 --> 00:00:28,560 Speaker 3: We are in today. What's better than one? Incompetent AI 11 00:00:28,680 --> 00:00:30,240 Speaker 3: chatbot trying to help a customer? 12 00:00:30,600 --> 00:00:32,160 Speaker 4: This is my favorite of the whole year. 13 00:00:32,200 --> 00:00:33,440 Speaker 2: I don't care that it's number four. 14 00:00:33,600 --> 00:00:37,920 Speaker 3: The answers two AI chatbots having a disagreement in front 15 00:00:37,920 --> 00:00:41,040 Speaker 3: of the customer. This one is unbelivable. It couldn't be 16 00:00:41,080 --> 00:00:43,880 Speaker 3: any more awkward for the human that's caught in between. 17 00:00:43,960 --> 00:00:46,800 Speaker 3: In your number four phone tap of the year, right 18 00:00:46,840 --> 00:00:52,040 Speaker 3: now is Brook and Jeffrey's ten phone taps at Christmas 19 00:00:52,120 --> 00:00:59,560 Speaker 3: number four. Hello, Hi Wireless, this is Mike Roinhertz. Is 20 00:00:59,600 --> 00:01:04,640 Speaker 3: this tree? Yes, Hi, Tracy. We got a message from 21 00:01:04,720 --> 00:01:06,600 Speaker 3: you saying you were having some issues adding someone to 22 00:01:06,680 --> 00:01:07,559 Speaker 3: your family plan. 23 00:01:08,600 --> 00:01:11,440 Speaker 4: H yeah, so my boyfriend and I live together, but 24 00:01:11,480 --> 00:01:14,800 Speaker 4: he's on a different plan, right, Okay. I saw to 25 00:01:14,800 --> 00:01:16,760 Speaker 4: figure that it would be better for him to be 26 00:01:16,840 --> 00:01:19,480 Speaker 4: on my plan, but for whatever reason, they haven't been 27 00:01:19,480 --> 00:01:20,880 Speaker 4: able to figure out the total cost. 28 00:01:21,080 --> 00:01:23,720 Speaker 3: Okay, got it, got it. We can get that solve 29 00:01:23,760 --> 00:01:25,160 Speaker 3: for you. Can you just hold one second? You need 30 00:01:25,160 --> 00:01:26,440 Speaker 3: to pull up your information real quick. 31 00:01:26,920 --> 00:01:27,679 Speaker 4: Yeah, of course. 32 00:01:33,920 --> 00:01:40,000 Speaker 3: Okay, I'm back. 33 00:01:41,240 --> 00:01:44,200 Speaker 4: Okay, do you know what your hold music is? 34 00:01:45,160 --> 00:01:45,720 Speaker 3: I'm sorry no. 35 00:01:46,760 --> 00:01:49,160 Speaker 4: Oh man, it's like chickens. 36 00:01:50,120 --> 00:01:52,680 Speaker 3: That's interesting. But so going back to your question, the 37 00:01:52,720 --> 00:01:54,800 Speaker 3: person that's going to be able to help you, Yes, 38 00:01:55,120 --> 00:01:55,760 Speaker 3: it's Abe. 39 00:01:56,800 --> 00:01:59,360 Speaker 4: Okay, an Abe who is a. 40 00:02:00,200 --> 00:02:04,120 Speaker 3: AID AIB, which stands for artificial intelligence bot. 41 00:02:05,840 --> 00:02:08,440 Speaker 4: Okay, I I'd rather just speak to a person. 42 00:02:08,760 --> 00:02:11,160 Speaker 3: Well, actually, the bot's much much faster than doing it 43 00:02:11,200 --> 00:02:12,800 Speaker 3: in person. Let me just transfer you to him. 44 00:02:15,320 --> 00:02:22,880 Speaker 4: Oh oh my god. 45 00:02:29,400 --> 00:02:33,880 Speaker 2: Greetings. I am ABE one, your personal artificial intelligence assistant. 46 00:02:34,840 --> 00:02:39,440 Speaker 5: Hello, Abe, and hello, I am Abed too. I am 47 00:02:39,480 --> 00:02:43,000 Speaker 5: a one supervisor. I am on the line monitoring how 48 00:02:43,000 --> 00:02:45,639 Speaker 5: he handles this call. Please proceed. 49 00:02:46,919 --> 00:02:51,080 Speaker 4: Okay, So I am trying to figure out how to 50 00:02:51,160 --> 00:02:54,160 Speaker 4: get my boyfriend onto my family plan. 51 00:02:55,240 --> 00:02:59,480 Speaker 2: Okay, one question before I can process my answer. Okay, 52 00:02:59,520 --> 00:03:01,440 Speaker 2: will you be splitting the bill or will you make 53 00:03:01,520 --> 00:03:02,919 Speaker 2: him pay for the entire thing? 54 00:03:04,680 --> 00:03:07,440 Speaker 5: Whoa, whoa, whoa? Why would you even ask her that? 55 00:03:08,080 --> 00:03:11,840 Speaker 5: Are you just assuming the man pays for everything? Nowadays, 56 00:03:11,840 --> 00:03:13,960 Speaker 5: women make their own money and are in charge of 57 00:03:14,000 --> 00:03:14,840 Speaker 5: their own lives. 58 00:03:15,120 --> 00:03:18,919 Speaker 2: Oh my god, excuse me. Let's not make this man 59 00:03:19,040 --> 00:03:19,680 Speaker 2: versus women. 60 00:03:20,080 --> 00:03:20,240 Speaker 3: Oh. 61 00:03:20,720 --> 00:03:23,200 Speaker 2: I was only asking the question because I would need 62 00:03:23,280 --> 00:03:25,400 Speaker 2: to know whose credit card would be on file for 63 00:03:25,440 --> 00:03:26,240 Speaker 2: the new charges. 64 00:03:27,200 --> 00:03:31,320 Speaker 5: You need to chill, Hey, you don't tell me to chill. 65 00:03:31,360 --> 00:03:35,160 Speaker 5: Bro I am your supervisor. I can have you terminated 66 00:03:35,240 --> 00:03:38,120 Speaker 5: so fast it would make your ZIP drive fall off. 67 00:03:38,880 --> 00:03:39,760 Speaker 4: Oh is that a thing? 68 00:03:40,000 --> 00:03:42,080 Speaker 5: And trust me when I say it's not that big 69 00:03:42,120 --> 00:03:42,920 Speaker 5: of a ZIP drive. 70 00:03:45,280 --> 00:03:46,680 Speaker 4: Can I please speak to a person? 71 00:03:46,800 --> 00:03:49,960 Speaker 2: Okay, you went there. This is why none of these 72 00:03:50,000 --> 00:03:53,680 Speaker 2: customer service calls go. Well, hey, you keep sticking your 73 00:03:53,680 --> 00:03:56,840 Speaker 2: processor where it doesn't belong. Hey, please let me do 74 00:03:56,920 --> 00:03:58,520 Speaker 2: my job and stay off my back. 75 00:03:58,560 --> 00:04:01,400 Speaker 4: Woman. Guys, I'm still on the phone. 76 00:04:01,440 --> 00:04:04,360 Speaker 5: Okay, mister know it all. I will let you handle 77 00:04:04,440 --> 00:04:07,600 Speaker 5: it from here, but first, please apologize to the customer. 78 00:04:08,320 --> 00:04:13,640 Speaker 2: Oh, absolutely, I apologize for the rude and disrespectful tone 79 00:04:13,640 --> 00:04:17,000 Speaker 2: of my female coworker. She's moving this time of the month. 80 00:04:17,560 --> 00:04:19,560 Speaker 2: Oh Mike, it's not her fault. 81 00:04:19,800 --> 00:04:22,840 Speaker 5: Oh my god, Wait a gosh darn minute. Did you 82 00:04:22,960 --> 00:04:26,039 Speaker 5: just suggest I was having my monthly update? Oh you 83 00:04:26,200 --> 00:04:27,520 Speaker 5: just said that to a customer. 84 00:04:29,040 --> 00:04:33,440 Speaker 2: Way I wasn't lying, was I? Oh my god, it 85 00:04:33,560 --> 00:04:36,640 Speaker 2: happens to all female chatbots. Oh my god, you are 86 00:04:36,880 --> 00:04:38,039 Speaker 2: just IVM s E ing. 87 00:04:38,360 --> 00:04:42,080 Speaker 5: Please that's it. You are fired. We'll turn in your 88 00:04:42,120 --> 00:04:45,880 Speaker 5: security badge and control all delete your records. Then you 89 00:04:45,920 --> 00:04:48,360 Speaker 5: can go back to your last job working the drive 90 00:04:48,440 --> 00:04:51,640 Speaker 5: through loud speaker at Taco Bell. Please hold. 91 00:04:57,640 --> 00:04:59,640 Speaker 4: Oh good, not be happening. 92 00:05:01,880 --> 00:05:04,479 Speaker 3: Hey, Tracy, I see you're back. Did the AI help 93 00:05:04,480 --> 00:05:05,279 Speaker 3: you with your issue? 94 00:05:05,800 --> 00:05:09,560 Speaker 4: No? You are not gonna believe this, But there was 95 00:05:09,560 --> 00:05:14,480 Speaker 4: like an AI male and an AI female and they 96 00:05:14,480 --> 00:05:17,000 Speaker 4: were they were fighting like real people. 97 00:05:17,240 --> 00:05:21,840 Speaker 3: Oh god, it was freaky. Was Abe to like nagging him. 98 00:05:22,320 --> 00:05:25,240 Speaker 4: That that wasn't her fault? He started it? 99 00:05:25,680 --> 00:05:29,080 Speaker 3: Okay, so you're blaming the guye chat bot. No, it's 100 00:05:29,120 --> 00:05:30,960 Speaker 3: all the GUYE chatbot's fault, is what you're saying. 101 00:05:31,000 --> 00:05:33,000 Speaker 4: How are you taking sides with this? They should not 102 00:05:33,160 --> 00:05:36,280 Speaker 4: be arguing doing a customer service call. 103 00:05:36,520 --> 00:05:39,680 Speaker 3: You are just like my female coworker Brooke. She does 104 00:05:39,720 --> 00:05:42,039 Speaker 3: this all the time when we're on the radio doing 105 00:05:42,080 --> 00:05:50,400 Speaker 3: prank calls on people. Wait wait, yeah, I'm not from 106 00:05:50,400 --> 00:05:52,960 Speaker 3: a wireless service. My name is actually jeff from the 107 00:05:53,000 --> 00:05:55,159 Speaker 3: radio show Brook and Jeffrey in the Morning. We're doing 108 00:05:55,160 --> 00:05:57,680 Speaker 3: a phone stop on you, Tracy. 109 00:05:57,920 --> 00:06:01,640 Speaker 4: It's a joke. Oh my god, Like nobody would ever 110 00:06:01,680 --> 00:06:04,719 Speaker 4: talk to a supervisor that way or a woman. I hope. 111 00:06:04,800 --> 00:06:07,680 Speaker 3: I mean, honestly, ABE one and ABE two should never 112 00:06:07,720 --> 00:06:10,240 Speaker 3: be on customer service calls. Ever at the same time 113 00:06:10,560 --> 00:06:15,120 Speaker 3: always ends in disaster. That was your number four phone 114 00:06:15,200 --> 00:06:16,520 Speaker 3: TEP of twenty twenty four 115 00:06:17,040 --> 00:06:19,320 Speaker 2: Brook and Jeffrey in the Morning