WEBVTT - Nik Storonsky

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<v Speaker 1>In twenty fifteen, Nick Keoronsky started a small company designed

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<v Speaker 1>to help people with their foreign currency exchanges. Today that

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<v Speaker 1>company is Revolute. It is the most valuable pre IPO

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<v Speaker 1>company in all of Europe. I had a chance recently

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<v Speaker 1>in Washington, DC to sit down with Nick Keoronsky to

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<v Speaker 1>talk about his amazing story how he grew a very

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<v Speaker 1>small company into such a giant financial behemoth. Let's talk

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<v Speaker 1>about Revolute because it's a company that's based in UK,

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<v Speaker 1>focus more on Europe than the United States. We'll get

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<v Speaker 1>to that in a moment, but let's talk about what

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<v Speaker 1>it does for the American audience. For example, what is Revolute?

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<v Speaker 1>What does it actually do well?

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<v Speaker 2>I wrote, it does a digital bank, so we provide

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<v Speaker 2>global banking services for our people in more than fourty countries.

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<v Speaker 2>So everything is expected into one simple up. So you

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<v Speaker 2>can do your banking, You can do a wealth management,

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<v Speaker 2>stock trading, CDs, bones, crypt can borrow mania also have

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<v Speaker 2>a lifestyle service. For example, it can get yourself or

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<v Speaker 2>you can book a lounge, you can book a hotel

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<v Speaker 2>and so on. So everything is in one up for

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<v Speaker 2>your financial services.

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<v Speaker 1>Do you have a partner to start it with?

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<v Speaker 2>I actually started alone. So I built a product, I

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<v Speaker 2>hired a team, then one fire first siture that I hired,

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<v Speaker 2>so later made him or I think it was till

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<v Speaker 2>seventeen eighteen. I made him co founder as well because

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<v Speaker 2>it was easier for him to kind of, you know,

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<v Speaker 2>recruit engineers if he had title co founder.

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<v Speaker 1>So you start the company and the mission you had

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<v Speaker 1>was to enable people to do what that they couldn't do.

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<v Speaker 1>What was your purpose in starting a company?

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<v Speaker 2>So I was a trader back then, and then I'm

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<v Speaker 2>very quick in calculating numbers in my head. And then

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<v Speaker 2>every time when I went abroad or when I send money,

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<v Speaker 2>I could instantly calculate, okay I lost here, ten dollars,

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<v Speaker 2>fifty dollars and so on. And my initial idea was

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<v Speaker 2>to build a product, a simple up with a cut

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<v Speaker 2>at tasted that allows you to spend money anywhere in

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<v Speaker 2>the world at interomand create so saving effects to fifty

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<v Speaker 2>to seventy dollars and every one thousand dollars that you spent.

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<v Speaker 1>In other words, you weren't trying to convert people's currency.

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<v Speaker 1>You were letting them have a card that would enable

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<v Speaker 1>them to buy something and whatever currency they wanted.

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<v Speaker 2>Yeah, so it's both right. You can pre exchange currency

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<v Speaker 2>or you can buy directly from your existing currency.

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<v Speaker 1>Normally throughout Europe. When you go to Europe, you see

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<v Speaker 1>everywhere currency exchange places and they always charge a fee.

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<v Speaker 1>I don't remember what it is, six seven percent. So

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<v Speaker 1>you decided to start a currency exchange business without charging

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<v Speaker 1>a fee.

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<v Speaker 2>You can call currency exchange businesses intermand create without charging

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<v Speaker 2>a few.

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<v Speaker 1>Correctly, you didn't go out and build a physical bank.

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<v Speaker 1>You did it all online, is that right?

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<v Speaker 2>Exactly?

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<v Speaker 1>Yeah? So how did you get people to know about

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<v Speaker 1>this service? Did you start advertising online anything?

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<v Speaker 2>We didn't spend any single marketing for the was five

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<v Speaker 2>to some years for being in operation, so it was

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<v Speaker 2>all a road of mouth. So I remember when I

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<v Speaker 2>finally launched the product. It was somewher twenty fifteen, and

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<v Speaker 2>I physically, you know, I was selling my product to friends, family,

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<v Speaker 2>even on people I don't know.

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<v Speaker 1>Okay, So if I go to one then today and

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<v Speaker 1>I say, here's ten dollars and I wanted to change

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<v Speaker 1>it on a regular place that I would get back

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<v Speaker 1>pounds minus about a six seven eight percent fee. So

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<v Speaker 1>if I went on your service, what would I get

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<v Speaker 1>back if I when I get back everything with birth

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<v Speaker 1>CERTA essentially no fee exactly. Then you make the money

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<v Speaker 1>in effect on the float because you're getting paid by somebody,

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<v Speaker 1>and then you kind of can invest that money and

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<v Speaker 1>then you don't have to pay somebody for a while.

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<v Speaker 1>Is that how you make the.

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<v Speaker 2>Money several time when you were spent with a cod

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<v Speaker 2>MESSI defectly pay pays two to three percent. Yeah, okay,

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<v Speaker 2>well that's not customer pain but rather a business itself.

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<v Speaker 2>But I want to be clear that was initial product

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<v Speaker 2>in twenty fifteen. Now, especially for your customers, we have

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<v Speaker 2>fully kind of licensed digital bank providing all kinds of services.

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<v Speaker 1>You have a European banking license, now, is that right?

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<v Speaker 2>So we have European Bank all so we are regulated

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<v Speaker 2>by European Central Bank. We have a UK banking license

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<v Speaker 2>regulated by PRA. Then we also have multiple other licenses

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<v Speaker 2>for example Mexico, Columbia, Toison.

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<v Speaker 1>And you're now applying for a US banking license. Correct,

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<v Speaker 1>How long does it take to get a US banking license?

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<v Speaker 2>Right now? It should take out up to twelve months,

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<v Speaker 2>but again it depends, so official target is four months.

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<v Speaker 2>But then there are multiple steps involved, it can be longer.

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<v Speaker 1>Are you confident that you can get a banking license

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<v Speaker 1>in the United States? You think you'll get it?

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<v Speaker 2>I think it's obviously much easier for us given a

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<v Speaker 2>new administration, plus that we have so many other banking licenses,

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<v Speaker 2>plus we have a bank lesson you Cano, So for

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<v Speaker 2>us it became much easier compared to two years ago.

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<v Speaker 1>Do you have a credit card business as well?

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<v Speaker 2>You will have credit cars in several markets, yes.

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<v Speaker 1>Is that? And you have credit cards and debit cards.

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<v Speaker 2>We have debit casts in every single market and the

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<v Speaker 2>credit cards I think in five or six markets. So

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<v Speaker 2>in Europe have twenty percent plantration, so one out of

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<v Speaker 2>five adults in Europe they use Revelute cars and then

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<v Speaker 2>as certn mIRC as we have much high penetration. For example,

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<v Speaker 2>in Ireland we have four out of five adults using Revelute.

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<v Speaker 1>So younger people seem to like things that are called cryptocurrencies.

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<v Speaker 1>Are you involved in cryptocurrencies? Do you trade cryptocurrencies or

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<v Speaker 1>make markets for people?

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<v Speaker 2>So as a business, we have a pretty large crypto

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<v Speaker 2>currency business. I think we are the largest. We have

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<v Speaker 2>the largest crypto business in Europe with our volumes personally,

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<v Speaker 2>I don't speculate crypto, but I use it sometimes, you know,

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<v Speaker 2>for transfers.

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<v Speaker 1>So in the United States, what do you hope to

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<v Speaker 1>be able to do with your banking license if you

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<v Speaker 1>get it? What is the market gap that you think

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<v Speaker 1>you can feel that maybe others aren't doing.

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<v Speaker 2>So basically I mentioned a radioh retail business. So it's

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<v Speaker 2>one simple up where you can do everything what you

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<v Speaker 2>need for your financial life. And then second direction, well

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<v Speaker 2>also provide the revolute business accounts for businesses. And again

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<v Speaker 2>it's end to end services that you need to run

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<v Speaker 2>your business. So payments, banking, credit will come as well,

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<v Speaker 2>wealth management or treasury, well call it treasury, then acquiring

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<v Speaker 2>as well. So for example, right now, if I'm an

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<v Speaker 2>American company, I'll need to stop say Stripe for acquiring,

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<v Speaker 2>then GPY Morgan for my business banking. Then you know,

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<v Speaker 2>something else for payouts, something else for payroll. So we

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<v Speaker 2>provide all these services in one product.

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<v Speaker 1>Well, if you conquer the US the way you've conquered

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<v Speaker 1>the UK and Europe, is China next, or you're not

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<v Speaker 1>going to focus on that?

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<v Speaker 2>Eis your way Definitely focusing, So spending a lot of

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<v Speaker 2>time studying Asia and then as a sarch. So we

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<v Speaker 2>applied it for multiple banking licenses in Asia as well,

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<v Speaker 2>and then some of them but we got already. And

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<v Speaker 2>then China is on the least as well. You know,

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<v Speaker 2>one day I hope we can set up a business there.

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<v Speaker 1>Now, some people have written that your bank revelute is

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<v Speaker 1>worth seventy five billion dollars? Have you ever thought of

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<v Speaker 1>taking your organization public?

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<v Speaker 2>But the way I think about it will be ready

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<v Speaker 2>to probably in two year's time. But then again depends

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<v Speaker 2>on how good the market is.

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<v Speaker 1>Bench you don't have an IPO, how do people who

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<v Speaker 1>work for you make some money? You make a market

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<v Speaker 1>for people to sell their shares internally?

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<v Speaker 2>Yeah, so we do secondaries every one or two years

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<v Speaker 2>when people can sell certain portion of their stocks to

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<v Speaker 2>excel investors.

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<v Speaker 1>So you've done secondary sales for your employees, so employees

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<v Speaker 1>can then get some liquidity. Do you expect before you

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<v Speaker 1>go public you'll do any more of those or you're

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<v Speaker 1>just going to wait to you go public before you

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<v Speaker 1>liquefy any more stock.

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<v Speaker 2>Yeah, I think so we might do secondaries as well

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<v Speaker 2>before we do IPO, because we do it every one

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<v Speaker 2>or two years. So we might do a second results.

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<v Speaker 1>All right, Well, if anybody wants to sell their shares

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<v Speaker 1>to me, let me know. And have any investment bankers

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<v Speaker 1>told you why they're the best to do the IPO

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<v Speaker 1>for you?

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<v Speaker 2>Yeah, obviously every single one is the best.

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<v Speaker 1>Everyone is the best. You're not in a rush to

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<v Speaker 1>do it.

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<v Speaker 2>You don't need the money, so we a bank. And

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<v Speaker 2>then for the bank, it's super important to have trust.

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<v Speaker 2>And then public companies are trusted and more compared to

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<v Speaker 2>private companies. So there's the reason.

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<v Speaker 1>What are you most proud of having done so far

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<v Speaker 1>and what do you most enjoy?

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<v Speaker 2>Well, it's basically designing something, designing solution to solve a

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<v Speaker 2>problem that I see it are being realized, and then

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<v Speaker 2>are using it. That's what I enjoy when I see

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<v Speaker 2>some elegant solution.

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<v Speaker 1>Many people think that companies like yours, which are often

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<v Speaker 1>called fin tech companies financial technology companies are changing the

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<v Speaker 1>world dramatically, but they could be changed dramatically. So for example,

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<v Speaker 1>artificial intelligence is coming along. You worried about ourtificial intelligence?

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<v Speaker 1>Or do you use artificial intelligence to help grow your company?

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<v Speaker 2>An additional tool that we obviously use and I think

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<v Speaker 2>with LLM chatbots, so it's another surface on top of

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<v Speaker 2>the infrastructure that we build, because banking is not a

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<v Speaker 2>simple UP right under UP you have a lot of

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<v Speaker 2>back end, a lot of systems, and a lot of

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<v Speaker 2>regulatory systems and so on. And then UP is effective

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<v Speaker 2>interface to all this back end logic. And then LLM

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<v Speaker 2>can be something on top of the UP or directly

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<v Speaker 2>interacting with our back end logic. So call it another interface.

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<v Speaker 2>That's what we're building as well and allowing people to

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<v Speaker 2>interact with all our products through Childbot.

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<v Speaker 1>Let's talk about how you came to start the company.

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<v Speaker 1>So you are doesn't sound like you're a native of

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<v Speaker 1>England from your.

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<v Speaker 2>Accent, originally from Russia. So it came to u K

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<v Speaker 2>first in two thousand and six for the internship, then

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<v Speaker 2>in two thousand and seven I came for another internship

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<v Speaker 2>afterwards our estate to be employed by Leman Brothers as

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<v Speaker 2>a trader.

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<v Speaker 1>And at what age did you leave Russia?

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<v Speaker 2>Twenty years old? And then as soon as I finished

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<v Speaker 2>my university I moved to London to work full time

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<v Speaker 2>for Leman Brothers.

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<v Speaker 1>And were your parents educated? Are they math specialists or

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<v Speaker 1>they have computer training or not?

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<v Speaker 2>So my father he is a physicist by training. My mother,

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<v Speaker 2>she's a teacher.

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<v Speaker 1>I assume you're a pretty good math student or a

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<v Speaker 1>physics student or something because you have technology background.

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<v Speaker 2>I assume yeah, I was always trained in mass physics

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<v Speaker 2>as well.

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<v Speaker 1>Right, So you go to England and did you have

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<v Speaker 1>a job lined up before you got there?

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<v Speaker 2>So Lyman Brothers came to my university and then they

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<v Speaker 2>tried to recruit some people for the internship. So they

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<v Speaker 2>recruited me for internship. I came there in summer two

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<v Speaker 2>thousand and six, and then they invited miss for second

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<v Speaker 2>internship in the spring two thousand and seven, and they

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<v Speaker 2>also gave me a job for a full time when

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<v Speaker 2>I graduated from my university. So when I graduated in July,

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<v Speaker 2>I think it was July two thousand and seven, I

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<v Speaker 2>came to London to rock full time for Lehman Brothers.

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<v Speaker 1>Didn't Leman go under at some point.

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<v Speaker 2>Two thousand and eight, Yes, I wasn't Are you there then?

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<v Speaker 1>Yeah?

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<v Speaker 2>I was there. I was one of probably two hundred

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<v Speaker 2>people on the trading floor. It all happened. I still remember.

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<v Speaker 2>There was Sunday evening announcement and then I was wondering

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<v Speaker 2>I could do I need to come on Monday morning

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<v Speaker 2>to my kind of job? So I came and then

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<v Speaker 2>we had all these two hundred traders locked at one

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<v Speaker 2>trading floor. Everything, all the systems were locked, and we're

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<v Speaker 2>all playing the same game. I think it was a

0:11:44.160 --> 0:11:46.680
<v Speaker 2>game shooting helicopters or something, all all two hurrying people

0:11:46.720 --> 0:11:47.640
<v Speaker 2>because there was nothing to do.

0:11:48.240 --> 0:11:51.120
<v Speaker 1>So did you think capitalism wasn't such a great system

0:11:51.120 --> 0:11:53.920
<v Speaker 1>at that point when you go to Lehman Brothers and

0:11:53.920 --> 0:11:55.559
<v Speaker 1>they go bankrupt and you're out of work.

0:11:56.120 --> 0:11:58.720
<v Speaker 2>Yeah, I was full of confidence right about myself. I

0:11:58.760 --> 0:12:01.320
<v Speaker 2>was not afraid to lose the job because I knew

0:12:01.320 --> 0:12:02.680
<v Speaker 2>I can always find any one.

0:12:02.880 --> 0:12:05.960
<v Speaker 1>So did you have a hard time finding another job? No?

0:12:06.360 --> 0:12:10.640
<v Speaker 2>I got kind of a job from the Mura and

0:12:10.640 --> 0:12:12.119
<v Speaker 2>then from Credit.

0:12:11.880 --> 0:12:13.800
<v Speaker 1>Swiss as well. All right, and so where did you go?

0:12:14.520 --> 0:12:16.959
<v Speaker 2>I went to Cratsis, I went to Credit Swiss.

0:12:17.280 --> 0:12:21.360
<v Speaker 1>They've had their problems too. Actually, did you leave Credit

0:12:21.360 --> 0:12:22.920
<v Speaker 1>Swiss before they had their problems?

0:12:23.200 --> 0:12:28.360
<v Speaker 2>Yeah, of course I left Credit swiez twenty thirteen. So

0:12:28.480 --> 0:12:31.680
<v Speaker 2>basically as soon as I got my British passport I resigned,

0:12:32.520 --> 0:12:35.240
<v Speaker 2>and then when I came to UK. It was never

0:12:35.280 --> 0:12:39.199
<v Speaker 2>a kind of objective to stay there more than two years.

0:12:39.280 --> 0:12:42.520
<v Speaker 2>I always wanted to start my own business. But then

0:12:42.520 --> 0:12:44.520
<v Speaker 2>I know, I said one year, then the second year,

0:12:44.559 --> 0:12:47.559
<v Speaker 2>and the third year, and then after year six, when

0:12:47.559 --> 0:12:50.720
<v Speaker 2>I got my passport, I decided to resign and then

0:12:50.760 --> 0:12:51.760
<v Speaker 2>start my own business.

0:12:51.880 --> 0:12:54.839
<v Speaker 1>Okay, you started your business in twenty fifteen.

0:12:55.400 --> 0:12:57.480
<v Speaker 2>So I started working in twenty thirteen and I launched

0:12:57.480 --> 0:12:58.439
<v Speaker 2>it twenty fifteen.

0:12:58.520 --> 0:13:01.000
<v Speaker 1>Did you have any capital to help you start the company?

0:13:01.360 --> 0:13:03.280
<v Speaker 2>I have my own savings, yes, right, so you.

0:13:03.160 --> 0:13:04.920
<v Speaker 1>Put in some of your own money, but you presumably

0:13:04.920 --> 0:13:07.600
<v Speaker 1>weren't a multi billionaire, so you didn't put in that

0:13:07.679 --> 0:13:09.160
<v Speaker 1>much money, right, I.

0:13:09.120 --> 0:13:11.840
<v Speaker 2>Mean back then I put probably about or half a

0:13:11.840 --> 0:13:14.520
<v Speaker 2>million dollars half a million overall. But obviously I also

0:13:14.559 --> 0:13:17.440
<v Speaker 2>didn't work for two years myself, so if you don't

0:13:17.480 --> 0:13:20.120
<v Speaker 2>count my salary, I didn't have any salary. So to

0:13:21.120 --> 0:13:23.640
<v Speaker 2>build something back then was my ship I compared to

0:13:23.679 --> 0:13:25.079
<v Speaker 2>you nowadays, you have.

0:13:24.920 --> 0:13:29.200
<v Speaker 1>A venture capital arm I it's called Quantum Light.

0:13:29.679 --> 0:13:32.600
<v Speaker 2>So it's a separate business. CE think it was three

0:13:32.679 --> 0:13:35.880
<v Speaker 2>years ago as entrepreneur. I've done a lot of fundraising

0:13:35.920 --> 0:13:38.319
<v Speaker 2>rounds with the vcs, and then I think at a

0:13:38.320 --> 0:13:40.480
<v Speaker 2>certain point of time. I was very pissed off with

0:13:41.679 --> 0:13:48.440
<v Speaker 2>the crowd thinking mentality right. So I had cases when

0:13:48.679 --> 0:13:51.640
<v Speaker 2>termships were withdrawn, sign termshets, I had cases when a

0:13:51.679 --> 0:13:55.800
<v Speaker 2>round was mucked down because I spro was down. So

0:13:55.840 --> 0:13:58.760
<v Speaker 2>I had quite a lot of negative experience with the vcs.

0:13:59.480 --> 0:14:01.480
<v Speaker 2>And then as a founder, I also wanted to invest

0:14:01.520 --> 0:14:05.160
<v Speaker 2>my own money and I thought I can create something

0:14:05.200 --> 0:14:08.360
<v Speaker 2>better in terms of investment. I think that has to

0:14:08.400 --> 0:14:12.800
<v Speaker 2>be a scientific approach rather than human judgment. And then

0:14:12.840 --> 0:14:17.800
<v Speaker 2>we build effective models that invest in startups Series B

0:14:17.800 --> 0:14:21.920
<v Speaker 2>based on millions and millions data points on our startups,

0:14:22.080 --> 0:14:25.280
<v Speaker 2>so they are trained machine learning models that invest plus.

0:14:25.280 --> 0:14:27.680
<v Speaker 2>On top of it, I'm able to share with these

0:14:27.680 --> 0:14:32.280
<v Speaker 2>statups my perisional knowledge. As a fund of revlut Plus,

0:14:32.280 --> 0:14:36.200
<v Speaker 2>we help our startups to distribute their product for Revolute

0:14:36.360 --> 0:14:39.080
<v Speaker 2>or to sell into Revolute, So we're all it's much

0:14:39.120 --> 0:14:41.480
<v Speaker 2>better value proposition to funders compared to VC.

0:14:41.840 --> 0:14:44.320
<v Speaker 1>What would you call you what you're doing angel investing

0:14:44.400 --> 0:14:46.400
<v Speaker 1>or around A or we.

0:14:46.760 --> 0:14:50.680
<v Speaker 2>Do serious B. We started we just launched a fund

0:14:50.760 --> 0:14:51.440
<v Speaker 2>for serious LYS.

0:14:51.480 --> 0:14:53.600
<v Speaker 1>What did you raise money for it? I assume people

0:14:53.600 --> 0:14:55.200
<v Speaker 1>gave you all the money you wanted, but did you

0:14:55.240 --> 0:14:57.000
<v Speaker 1>just use your own money and your friends money? Did

0:14:57.000 --> 0:14:58.160
<v Speaker 1>you have to go out and raise money?

0:14:58.280 --> 0:15:01.560
<v Speaker 2>First fund was two hundred and fifty million, so I

0:15:01.640 --> 0:15:04.320
<v Speaker 2>put around twenty five percent of my own money under.

0:15:04.360 --> 0:15:06.800
<v Speaker 2>The rest was external LPCE and.

0:15:06.760 --> 0:15:08.840
<v Speaker 1>What types of rates of return do you think you

0:15:08.840 --> 0:15:09.720
<v Speaker 1>can get in that fund?

0:15:10.000 --> 0:15:12.280
<v Speaker 2>So basically, when I had this idea, when we build

0:15:12.280 --> 0:15:14.440
<v Speaker 2>a model and then we started back testing the model,

0:15:15.120 --> 0:15:20.520
<v Speaker 2>it produces effectively forty to fifty percent a year on

0:15:20.560 --> 0:15:23.920
<v Speaker 2>the year returns, long term returns. So when we started

0:15:23.920 --> 0:15:26.680
<v Speaker 2>investing based on the model, I think now we are

0:15:27.240 --> 0:15:29.720
<v Speaker 2>called top four or five percent of the funds the

0:15:29.720 --> 0:15:34.320
<v Speaker 2>world in terms of returns. So it's usually thirty to

0:15:33.680 --> 0:15:35.360
<v Speaker 2>forty returns.

0:15:35.480 --> 0:15:38.480
<v Speaker 1>So you ever use your credit card and it gets

0:15:38.520 --> 0:15:40.480
<v Speaker 1>turned down. In other words, you got to use a

0:15:40.560 --> 0:15:42.560
<v Speaker 1>credit card at a restaurant or somewhere and they say

0:15:42.600 --> 0:15:44.320
<v Speaker 1>your credits tonight? Is whatever happened to you?

0:15:45.680 --> 0:15:48.800
<v Speaker 2>Initially? Yes, yeah, but it was more than a eight

0:15:48.920 --> 0:15:51.800
<v Speaker 2>nine years ago when service wasn't that stable. Now we

0:15:51.920 --> 0:15:52.880
<v Speaker 2>just don't have declines.

0:15:53.120 --> 0:15:55.800
<v Speaker 1>But now that happened to you, did you tell people

0:15:55.800 --> 0:15:58.280
<v Speaker 1>who you were? You didn't say, look, I'm the founder

0:15:58.320 --> 0:15:58.840
<v Speaker 1>of the company.

0:15:58.840 --> 0:16:01.880
<v Speaker 2>And was just coding engineers and trying to find out

0:16:01.880 --> 0:16:03.480
<v Speaker 2>what happened. YI is declined.

0:16:03.680 --> 0:16:05.840
<v Speaker 1>How many customers a rebel doold have? Now?

0:16:06.800 --> 0:16:09.040
<v Speaker 2>So have seventy five million customers.

0:16:09.160 --> 0:16:10.560
<v Speaker 1>How big do you think you can take it? Do

0:16:10.560 --> 0:16:12.320
<v Speaker 1>you think you can take it to one hundred million

0:16:12.320 --> 0:16:13.160
<v Speaker 1>customers or more?

0:16:13.560 --> 0:16:16.320
<v Speaker 2>Yeah, we can definitely take it to a hundred million customers.

0:16:16.720 --> 0:16:20.400
<v Speaker 2>Our internal target is one hundred million daily active customers,

0:16:21.000 --> 0:16:23.800
<v Speaker 2>and then one hundred million daily active customers will transfer

0:16:23.840 --> 0:16:25.680
<v Speaker 2>about three hundred million monthly actives.

0:16:25.880 --> 0:16:28.600
<v Speaker 1>It's said that companies, if they're really going to survive

0:16:28.760 --> 0:16:31.560
<v Speaker 1>and prosper for over many period years at the time,

0:16:31.800 --> 0:16:33.840
<v Speaker 1>they have to have a good culture. What is the

0:16:33.840 --> 0:16:35.800
<v Speaker 1>culture you're trying to build in your company?

0:16:36.360 --> 0:16:39.840
<v Speaker 2>So we have these five cultural values pretty well defined,

0:16:40.040 --> 0:16:43.560
<v Speaker 2>starting with never settle, so never settlers, about being ambitious

0:16:43.600 --> 0:16:48.400
<v Speaker 2>and setting up for big goals. Secondly, it's about dream team,

0:16:48.600 --> 0:16:50.480
<v Speaker 2>so we prefer to work in a small team of

0:16:51.240 --> 0:16:54.920
<v Speaker 2>extremely high intelligent people rather than in the lash teams

0:16:55.160 --> 0:16:59.920
<v Speaker 2>for average people. Or third one is get things done.

0:17:00.640 --> 0:17:04.639
<v Speaker 2>It's very important to be kind of you know, getting

0:17:04.640 --> 0:17:09.360
<v Speaker 2>things done oriented. Then we have a cultural principle called deliverable.

0:17:09.800 --> 0:17:13.000
<v Speaker 2>It's about almost perfection in everything what we do in

0:17:13.080 --> 0:17:15.200
<v Speaker 2>terms of product.

0:17:15.440 --> 0:17:17.719
<v Speaker 1>I suppose I say I have an account at a

0:17:17.760 --> 0:17:21.679
<v Speaker 1>famous British bank, but I'm not happy with it, and

0:17:21.760 --> 0:17:24.240
<v Speaker 1>I feel secure because I know they got all these

0:17:24.280 --> 0:17:26.359
<v Speaker 1>buildings there and it seems like they have a lot

0:17:26.400 --> 0:17:29.600
<v Speaker 1>of money behind them. You don't have any physical place

0:17:29.680 --> 0:17:32.200
<v Speaker 1>for me to go right exactly.

0:17:32.280 --> 0:17:36.320
<v Speaker 2>So we are solving this trust issue through different methods.

0:17:37.119 --> 0:17:40.719
<v Speaker 2>For example, yes, absolutely correct, it's important for people visually

0:17:40.760 --> 0:17:43.720
<v Speaker 2>see a big building of massive columns and then feel

0:17:43.760 --> 0:17:45.639
<v Speaker 2>as you know, there's in a lot of money behind

0:17:45.840 --> 0:17:48.840
<v Speaker 2>the building. So we do differently as we build trust

0:17:48.800 --> 0:17:51.640
<v Speaker 2>and reputation through brand. So for example, if you look

0:17:51.680 --> 0:17:55.760
<v Speaker 2>at European airports, so majority of European airports we advertise

0:17:55.880 --> 0:17:59.000
<v Speaker 2>on affectedly buy the whole airport and then advertise on

0:17:59.000 --> 0:18:00.639
<v Speaker 2>the whole airport, on the bridge just and so on.

0:18:01.040 --> 0:18:04.960
<v Speaker 2>So we would build a brand through a lot of

0:18:05.000 --> 0:18:07.600
<v Speaker 2>advertising rather than having these massive buildings.

0:18:07.640 --> 0:18:11.760
<v Speaker 1>Banks we're in the business hundreds of years ago principally

0:18:12.320 --> 0:18:15.000
<v Speaker 1>to do two things. One have a place where people

0:18:15.040 --> 0:18:17.600
<v Speaker 1>can park their money and also to borrow money. You

0:18:17.640 --> 0:18:20.199
<v Speaker 1>borrow money from banks can I borrow money from you,

0:18:20.480 --> 0:18:22.359
<v Speaker 1>it can borrow money for loss, right, So where do

0:18:22.400 --> 0:18:23.080
<v Speaker 1>you get the money?

0:18:24.440 --> 0:18:25.280
<v Speaker 2>Balance it right?

0:18:25.400 --> 0:18:28.119
<v Speaker 1>The reason people like dealing with you rather than the

0:18:28.119 --> 0:18:31.040
<v Speaker 1>big conventional bank is that you're less expensive.

0:18:31.160 --> 0:18:33.800
<v Speaker 2>So well, not only saving the money, we're also saving

0:18:33.960 --> 0:18:36.520
<v Speaker 2>that time everything is automated.

0:18:36.840 --> 0:18:39.800
<v Speaker 1>If you look at the future of the financial service world,

0:18:40.320 --> 0:18:42.600
<v Speaker 1>do you think that there's a future for large banks

0:18:42.600 --> 0:18:44.720
<v Speaker 1>to keep having these big buildings or do you think

0:18:44.800 --> 0:18:47.920
<v Speaker 1>ultimately five or ten or fifteen years from now, everybody's

0:18:47.960 --> 0:18:50.120
<v Speaker 1>going to be online with everything in five times?

0:18:50.160 --> 0:18:52.360
<v Speaker 2>Yes, then we'll see one and more consolidation and thing.

0:18:53.200 --> 0:18:57.119
<v Speaker 2>We'll see more and more certain digital champions and the

0:18:57.119 --> 0:19:01.520
<v Speaker 2>regions taking one and more banking shs regions. So maybe

0:19:01.560 --> 0:19:03.560
<v Speaker 2>it will take ten years, maybe it'll take fifteen years,

0:19:03.720 --> 0:19:07.919
<v Speaker 2>twenty years. But I do think that we'll see less

0:19:07.960 --> 0:19:12.879
<v Speaker 2>and less legacy banks, or less and less legacy banks

0:19:12.920 --> 0:19:14.120
<v Speaker 2>will make so much money.

0:19:14.440 --> 0:19:17.359
<v Speaker 1>So are you enjoying doing all this? Are you enjoy

0:19:18.040 --> 0:19:21.280
<v Speaker 1>running the bank, running the adventure fund and doing interviews

0:19:21.280 --> 0:19:23.000
<v Speaker 1>with people like me? Are you having a good time

0:19:23.560 --> 0:19:24.520
<v Speaker 1>or you're not that happy?

0:19:24.920 --> 0:19:27.360
<v Speaker 2>I mean certain like certain things I like, certain things

0:19:28.040 --> 0:19:31.600
<v Speaker 2>I don't like so I love building products. I love

0:19:31.800 --> 0:19:39.080
<v Speaker 2>kind of solving problems. I don't like delays, which can

0:19:39.119 --> 0:19:42.800
<v Speaker 2>be quite often in the regulatory business, because certain things

0:19:42.880 --> 0:19:45.440
<v Speaker 2>can be outside of for kind of you know, your

0:19:46.000 --> 0:19:47.159
<v Speaker 2>decision making and speed.

0:19:47.200 --> 0:19:50.640
<v Speaker 1>What are the skill sets that you think are required

0:19:50.680 --> 0:19:52.680
<v Speaker 1>to build a company like this and do you look

0:19:52.720 --> 0:19:55.080
<v Speaker 1>for those same skill sets in the people you hire?

0:19:55.920 --> 0:19:58.000
<v Speaker 2>Well, you definitely do not need to be good at

0:19:58.000 --> 0:20:02.000
<v Speaker 2>trading at all. For me, when I started, I knew

0:20:02.040 --> 0:20:06.240
<v Speaker 2>nothing about banks because I was in a trader investment

0:20:06.240 --> 0:20:08.639
<v Speaker 2>bank and has a very different organization compared to a

0:20:08.800 --> 0:20:12.040
<v Speaker 2>retail bank and than payments company as well. So I

0:20:12.119 --> 0:20:17.280
<v Speaker 2>learned everything from scratch and skills wise we're going to have.

0:20:18.800 --> 0:20:23.040
<v Speaker 2>I think you're definitely have an ambitions and hunger plus

0:20:23.080 --> 0:20:27.399
<v Speaker 2>as a character, plus in a lot of energy because

0:20:27.400 --> 0:20:30.800
<v Speaker 2>it's pretty painful, you know, in a lot of ways

0:20:31.480 --> 0:20:35.440
<v Speaker 2>with all the problems. Plus you always need to have

0:20:35.600 --> 0:20:41.359
<v Speaker 2>a very strong logic, logical thinking, abstract thinking. You should

0:20:41.400 --> 0:20:44.080
<v Speaker 2>be good with product as well, like you know, ability

0:20:44.119 --> 0:20:48.000
<v Speaker 2>to build something nice and sleek. We're just looking for

0:20:48.760 --> 0:20:55.480
<v Speaker 2>ultimately three things. First is high IQ or brains. I

0:20:55.600 --> 0:20:59.200
<v Speaker 2>don't have certain ways how to understand whether person is

0:20:59.240 --> 0:21:03.200
<v Speaker 2>smart or not, logical or not number one. Number two

0:21:03.400 --> 0:21:08.320
<v Speaker 2>is a character, how ambitious they are, how hungry they are.

0:21:08.680 --> 0:21:11.520
<v Speaker 2>And thirty is the skills. Right, if you hire a designer,

0:21:11.520 --> 0:21:12.919
<v Speaker 2>they need to be good at design and so on.

0:21:13.200 --> 0:21:15.120
<v Speaker 1>What new worlds do you want to conquer? You've built

0:21:15.119 --> 0:21:17.479
<v Speaker 1>a big company, eventually you might take in public, You've

0:21:17.520 --> 0:21:20.000
<v Speaker 1>got a great venture capital firm. What do you want

0:21:20.000 --> 0:21:20.520
<v Speaker 1>to do next?

0:21:20.840 --> 0:21:24.680
<v Speaker 2>Well, majority of time are edicated still to revolute. We're

0:21:24.680 --> 0:21:27.000
<v Speaker 2>still scrashing the surface in terms of what is possible

0:21:27.760 --> 0:21:30.560
<v Speaker 2>in building a first truly a global bank.

0:21:30.880 --> 0:21:33.720
<v Speaker 1>Are you worried that somebody who's ten years younger than

0:21:33.720 --> 0:21:35.560
<v Speaker 1>you is going to come along and with a better

0:21:35.640 --> 0:21:37.919
<v Speaker 1>mouse trap and beat what you're doing, or you're not

0:21:37.960 --> 0:21:39.040
<v Speaker 1>worried about that so much?

0:21:39.800 --> 0:21:42.320
<v Speaker 2>I mean, really, I think there are windows of opportunity

0:21:42.359 --> 0:21:44.680
<v Speaker 2>in the world, and then when there are certain tools

0:21:44.680 --> 0:21:49.200
<v Speaker 2>sort opportunities, and then usually what happens ten twenty people

0:21:49.440 --> 0:21:51.919
<v Speaker 2>jump on these opportunities in this particular country to do

0:21:51.960 --> 0:21:56.080
<v Speaker 2>this particular product on them, people compete. I think an

0:21:56.080 --> 0:22:00.399
<v Speaker 2>opportunity for fintech I think in the majority of conscience

0:22:00.560 --> 0:22:05.720
<v Speaker 2>is gone now because they already players and legacy banks.

0:22:05.720 --> 0:22:08.480
<v Speaker 2>They kind of cut top as all of products. So

0:22:08.520 --> 0:22:10.760
<v Speaker 2>this is very hard to build anything new in fintech,

0:22:10.840 --> 0:22:14.040
<v Speaker 2>or at least I don't see opportunitia. But nonetheless, I

0:22:14.080 --> 0:22:16.119
<v Speaker 2>mean maybe I don't see anything. Maybe there is you know,

0:22:16.320 --> 0:22:18.800
<v Speaker 2>someone smart who can come up with a better product.

0:22:19.040 --> 0:22:21.240
<v Speaker 1>So most of the bankers I know have hair that's

0:22:21.359 --> 0:22:24.399
<v Speaker 1>like mine. It's shorter, yours is a little bit longer.

0:22:24.600 --> 0:22:27.080
<v Speaker 1>Is that your trademark? Or if you want to get

0:22:27.080 --> 0:22:28.879
<v Speaker 1>a banking license in the United States, you think you

0:22:28.880 --> 0:22:30.119
<v Speaker 1>need to cut your hair or not?

0:22:30.720 --> 0:22:33.159
<v Speaker 2>I think you're definitely into wears whatever.

0:22:33.160 --> 0:22:36.000
<v Speaker 1>Do you have friends from high school that call you

0:22:36.080 --> 0:22:38.080
<v Speaker 1>up and say, remember me, I was your friend in

0:22:38.160 --> 0:22:38.600
<v Speaker 1>high school?

0:22:39.359 --> 0:22:41.040
<v Speaker 2>Sometimes friends of friends.

0:22:41.440 --> 0:22:44.080
<v Speaker 1>It's not that hard to get get a hold of you.

0:22:44.119 --> 0:22:45.760
<v Speaker 2>No, no, it's easy.

0:22:45.480 --> 0:22:47.960
<v Speaker 1>It's easy. Okay, Well, next time I'm in London, I

0:22:47.960 --> 0:22:48.760
<v Speaker 1>will call you up.

0:22:48.680 --> 0:22:51.879
<v Speaker 2>And make sure you tell me so recorded otherwise I

0:22:51.880 --> 0:22:53.280
<v Speaker 2>don't pick up no numbers.

0:22:53.480 --> 0:22:57.840
<v Speaker 1>You're now probably the richest person in UK, or certainly

0:22:57.840 --> 0:23:00.320
<v Speaker 1>one of them. What are you going to do with us?

0:23:00.320 --> 0:23:04.520
<v Speaker 1>You're going to build art galleries or museums or give

0:23:04.520 --> 0:23:06.639
<v Speaker 1>it away to social causes? What do you want to

0:23:06.640 --> 0:23:08.800
<v Speaker 1>do with all those wealth. You can't spend twenty five

0:23:08.840 --> 0:23:10.120
<v Speaker 1>billion dollars in your lifetime.

0:23:10.160 --> 0:23:14.760
<v Speaker 2>Probably, well, just very focused on business, continue to make

0:23:15.240 --> 0:23:19.280
<v Speaker 2>the best products, and then continue to expand, and then

0:23:20.440 --> 0:23:23.680
<v Speaker 2>all this wealth is in the company rights. I don't

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<v Speaker 2>know really to plan. I don't really plan to sell

0:23:26.320 --> 0:23:29.000
<v Speaker 2>the company then spend all this money. So I just

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<v Speaker 2>continue to work on, you know, what's necessary to to

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<v Speaker 2>build a first global bank, because now we're in forty countries,

0:23:37.800 --> 0:23:39.119
<v Speaker 2>we want to be one hundred countries.

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<v Speaker 1>Thanks for listening to hear more of my interviews. You

0:23:43.560 --> 0:23:47.680
<v Speaker 1>can subscribe and download my podcast on Spotify, Apple, or

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<v Speaker 1>wherever you listen