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Speaker 1: International authorities, bust a major hacking group. Why rice might

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Speaker 1: not be the best way to dry out a wet smartphone,

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Speaker 1: Don't fall for a funeral scam. Plus your tech questions answered?

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Speaker 1: What's going on? I'm Rich Demiro and this is rich

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Speaker 1: on Tech broadcasting live from Los Angeles, coast to coast.

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Speaker 1: This is the show where I talk about the tech

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Speaker 1: stuff I think you should know about. It's also the

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Speaker 1: place where I answer your questions about technology. I believe

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Speaker 1: that tech should be interesting, useful, and fun. Let's open

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Speaker 1: up those phone lines. Give me a call triple eight

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Speaker 1: rich one oh one. That's eight eight eight seven four

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Speaker 1: to two four one zero one. That is a direct

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Speaker 1: line right to this show. Give me a call. If

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Speaker 1: you have a question about technology. Email also an option.

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Speaker 1: Just go to rich on tech dot tv. Hit content

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Speaker 1: act that will make its way right to my inbox.

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Speaker 1: And of course, if you comment about the show, we'll

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Speaker 1: read it in the feedbag segment later on. Feedbag, of course,

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Speaker 1: is a mix of feedback and mail bag. Yes, now

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Speaker 1: you know. Guests this week Arthur Edelstein of Privacy tests

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Speaker 1: dot org. He can tests. He conducts open source tests

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Speaker 1: of web browser privacy that's going to be an interesting conversation.

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Speaker 1: Neil O'Farrell, founder of the Center for AI Crime, will

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Speaker 1: share the ways that AI is accelerating all kinds of

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Speaker 1: scams and frauds. Well, this week got me thinking. We've

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Speaker 1: had a couple of major things that happened this week.

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Speaker 1: First off, if you have AT and T, maybe you

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Speaker 1: didn't have a signal for a while. AT and T

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Speaker 1: had a network outage impacting wireless customers in the US.

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Speaker 1: You know they have about two hundred million of them.

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Speaker 1: This outage went on for hours, and of course people

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Speaker 1: wondered why it was happening. They woke up to an

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Speaker 1: SOS signal on their iPhone or their Samsung or their

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Speaker 1: Pixel or their Android and didn't know what was going on.

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Speaker 1: People were restarting their phones. They thought it was a

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Speaker 1: problem with their house. Who knows. It's confusing when you

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Speaker 1: wake up and you just don't have a signal. But

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Speaker 1: it came out later on that it wasn't outage. This

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Speaker 1: was pretty widespread. It was caused by a software update

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Speaker 1: that went wrong during a network expansion, and of course

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Speaker 1: people wondered if it was a cyber attack. That's always

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Speaker 1: a consideration Now that was not but this was Change Healthcare,

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Speaker 1: part of United Health's Optium business, suffered a cyber attack

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Speaker 1: suspected to be by a nation state. The company was

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Speaker 1: forced to disconnect services, which caused outages to prescription processing

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Speaker 1: systems for over sixty seven thousand pharmacies. So if you

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Speaker 1: needed a prescription that day, you probably couldn't get it.

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Speaker 1: So this got me thinking, with all this stuff happening,

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Speaker 1: and as these companies get bigger, and as we get

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Speaker 1: more connected, and as we become more nationwide with everything.

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Speaker 1: Remember everything used to be local. Now everything is nationwide.

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Speaker 1: When I first moved to California, there was not a

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Speaker 1: bank that you could go to that was both in

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Speaker 1: New York City and in Los Angeles. There wasn't any

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Speaker 1: It wasn't heard of. Now banks are everywhere. It's the

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Speaker 1: same chain across the entire United States, across the entire world.

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Speaker 1: The question is, as these issues get bigger, things are

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Speaker 1: going to have more of an impact. Right when we

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Speaker 1: have an issue, when there's an interruption, where there's a

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Speaker 1: something goes wrong, more people are impacted. So do you

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Speaker 1: have a plan. That is my question for you today.

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Speaker 1: What if you woke up and you had zero signal

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Speaker 1: on your cell phone. Now you might say, Rich, I've

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Speaker 1: got WiFi. I'm okay, okay, Well what if the Wi

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Speaker 1: Fi didn't work? So, first off, a lot of people

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Speaker 1: were confused when they looked at their iPhone when this

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Speaker 1: thing had happen, because there is an SOS icon on

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Speaker 1: the iPhone and there's also a satellite icon. Only the

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Speaker 1: iPhone fourteen and fifteen have that satellite icon. That means

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Speaker 1: that you can get satellite service for an emergency. So

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Speaker 1: if you have an emergency, you're still covered as long

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Speaker 1: as you can see the sky. That's called SOS Emergency

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Speaker 1: over Satellite. The SOS icon means that your phone can

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Speaker 1: dial nine one one, and one thing to note here

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Speaker 1: in the US, your phone, whether it has service or not,

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Speaker 1: can still dial on nine one one. And it doesn't

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Speaker 1: necessarily just dial nine one one on your carrier. It

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Speaker 1: can also reach out to the other carriers. Here in

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Speaker 1: the US, we have three major carriers. We have T Mobile,

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Speaker 1: we have AT and T, and we have Verizon. Your

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Speaker 1: Hopefully you're not in a place where all three of

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Speaker 1: those are gone, but some places are so AT and

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Speaker 1: T during this outage said to turn on Wi Fi calling,

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Speaker 1: So if you haven't set that up on your phone,

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Speaker 1: it's probably a good idea to do that before you

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Speaker 1: need it. So when cellulars on a vail, your phone

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Speaker 1: can use Wi Fi for both calls and texts, which

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Speaker 1: is really nice. And that also works overseas, so if

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Speaker 1: you ever go overseas and you have a Wi Fi signal,

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Speaker 1: you can still use your phone without charging roaming fees.

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Speaker 1: Just make sure that roaming is turned off. Now. When

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Speaker 1: it comes to the backups in your home, so you

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Speaker 1: might have a hot spot from work, you could use

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Speaker 1: that perhaps if your cellular isn't working on your main

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Speaker 1: account on your phone. Ring also has something called Backup Cellular,

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Speaker 1: so they offer a subscription where you can get twenty

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Speaker 1: four to seven backup Internet, which means if the Internet

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Speaker 1: goes out in your home, you can still use cellular

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Speaker 1: data through their router and it will send it. If

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Speaker 1: you have eros in your house. You know that's also

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Speaker 1: owned by Amazon, which also owns Ring, you would be

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Speaker 1: able to use their cellular signal throughout your house. Now

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Speaker 1: it's only a small amount, it's three gigs, but it's

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Speaker 1: mostly for the fact that if you don't have a

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Speaker 1: Wi Fi signal, which is what your alarm system typically uses,

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Speaker 1: it would fall back to cellular and then if you

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Speaker 1: had an emergency, it would still be able to get

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Speaker 1: that signal out, but you'd also be able to surf

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Speaker 1: on your devices as you typically would in that time

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Speaker 1: period where the cellular doesn't work. Do you have one

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Speaker 1: of these a portable power station? Because I do, and

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Speaker 1: my father in law actually texted me a picture of his.

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Speaker 1: He said, I'm prepared for anything. Companies like Jackerie anchor

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Speaker 1: Blue Eddy, they all make these things. They cost anywhere

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Speaker 1: from one hundred and fifty to up to thousands of

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Speaker 1: dollars depending on how much power they hold. But I

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Speaker 1: think this is something that you should absolutely have. It's

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Speaker 1: something like a portable battery pack for your phone, but

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Speaker 1: it's for all of your gadgets in your house, so

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Speaker 1: you can plug things in, you know, emergency stuff, whatever

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Speaker 1: you need. Some of them even have built in lights

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Speaker 1: on them so you can use it as a light

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Speaker 1: as well. But I highly recommend you get one of

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Speaker 1: these things. Also, a whole house battery is also becoming

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Speaker 1: very popular. This is something you install in the garage.

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Speaker 1: You could work off solar, or it could just be

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Speaker 1: plugged in and it powers your entire house. Now, if

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Speaker 1: you have an electric car, a lot of these cars

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Speaker 1: are coming with something called bidirectional charging. So if you

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Speaker 1: have an electric car, a lot of them can plug

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Speaker 1: you can plug your house into the car, and then

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Speaker 1: that car would provide power for your home, and an

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Speaker 1: average of seventy kilowatt hours of energy in a average

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Speaker 1: electric car might provide backup power for about two days

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Speaker 1: to your house. So that's another option you've probably seen

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Speaker 1: the commercials Ford was advertising that heavily where you can

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Speaker 1: plug your whole house into the F one fifty lightning.

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Speaker 1: Now I mentioned the iPhone SOS over satellite. This is

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Speaker 1: if you have the iPhone fourteen or fifteen models, get

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Speaker 1: to know this service. You can go into your settings

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Speaker 1: and try a demo. Basically, if your phone has a

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Speaker 1: clear view of the sky, you'll be able to call

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Speaker 1: for help, and it goes through a relay center. It

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Speaker 1: doesn't dial directly, but you can also send your location

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Speaker 1: via satellite. So if you're going on a hike or

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Speaker 1: something and you're in a place where there's no cellular

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Speaker 1: you can update your friends where you are via the

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Speaker 1: find My app on the iPhone. Now, this is a

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Speaker 1: feature that's really really handy. It's built into the iPhones.

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Speaker 1: We're still waiting for that to come to Android, but

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Speaker 1: in the meantime, you can get a third party device.

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Speaker 1: So there's a device called the Moto DeFi and this

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Speaker 1: is a small satellite messenger device and you can use

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Speaker 1: it on its own, or you can link it to

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Speaker 1: a phone where it will send and receive messages and

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Speaker 1: all kinds of updates through satellite. And that's about one

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Speaker 1: hundred and fifty bucks. And then another one that a

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Speaker 1: lot of the rescue folks like is the Garment in

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Speaker 1: Reach and this works on its own. I think the

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Speaker 1: Motorola DeFi needs to be linked up with Bluetooth on

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Speaker 1: your phone. It runs through that. But the Garment in Reach,

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Speaker 1: I believe will work all by itself. And then the

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Speaker 1: SOS features on your phone, you should really make sure

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Speaker 1: they're set up before you need to use them. So

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Speaker 1: I'm Samsung. They have the Emergency SOS. You can press

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Speaker 1: the side button five times after you set it up

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Speaker 1: and that will send it alert to your emergency contacts.

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Speaker 1: Attach a five second audio recording and also pictures from

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Speaker 1: both the front and rear cameras. Be very careful when

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Speaker 1: you set this up. Don't make the mistake I did

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Speaker 1: where I sent a picture of my legs to my

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Speaker 1: mother in law because it took a picture and sent

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Speaker 1: it when I was setting it up. So be careful.

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Speaker 1: Look at those settings very carefully. Apple Watch has fall detection,

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Speaker 1: The iPhone has crash detection. Make sure that's turned on.

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Speaker 1: The pixel phones have crash detection. Make sure that's turned on.

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Speaker 1: You do need a simcard in your phone for that

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Speaker 1: to work. And then taking it a step further. You

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Speaker 1: know my kids, and you know we always I don't

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Speaker 1: know why my kids are so morbid, but they always

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Speaker 1: talk about what happens when I'm not around anymore. But

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Speaker 1: you have to think about this stuff as morbid as

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Speaker 1: it is. Apple has the ability to set up a

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Speaker 1: legacy contact, someone who can get access to your data

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Speaker 1: after your death. This can include photos, messages, notes, files,

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Speaker 1: all kinds of things. Google has something called Inactive Account Manager.

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Speaker 1: This lets you share parts your account or notify someone

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Speaker 1: if you've been inactive for a long time, so it

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Speaker 1: kicks in after I think it's like ninety days or

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Speaker 1: six months of not using your account, it will send

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Speaker 1: a message to a loved one that you set up

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Speaker 1: in advance, saying Okay, here's my account. And then Facebook

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Speaker 1: has something called a legacy contact. You can set that

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Speaker 1: up and let someone post on your behalf in the

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Speaker 1: unlikely event of your demise. Oh, I say unlikely, but

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Speaker 1: I guess it is not unlikely. It's going to happen,

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Speaker 1: just a matter of when. But they can't read your messages.

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Speaker 1: I think that's important to know. And they can't log

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Speaker 1: into your account, and they can't friend and unfriend people,

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Speaker 1: so they can't act like a ghost on your behalf,

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Speaker 1: but they can post something on your page. And then finally,

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Speaker 1: if you're using one of these password apps, this is

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Speaker 1: kind of tricky because you do need to if you

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Speaker 1: want someone to have access to all of your accounts,

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Speaker 1: you need to let them know how to get into

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Speaker 1: your password manager. And so I looked up one password

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Speaker 1: actually has kind of a cool thing. It's called emergency kit.

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Speaker 1: This is a PDF document that lists out all the

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Speaker 1: details on how to get into your account. Fill it out,

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Speaker 1: and that's a physical piece of paper that you would

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Speaker 1: keep up in a safe place. Other password apps might

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Speaker 1: have something like a recovery key. But again I'm telling

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Speaker 1: you all of this not to be morbid, but we

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Speaker 1: need to plan ahead. We need to think ahead. The

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Speaker 1: digital world presents new complications for our data, for our information.

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Speaker 1: And if you have something like a photo collection, it

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Speaker 1: used to be in a box that maybe your kids

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Speaker 1: would find in the garage, but nowadays that's all locked

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Speaker 1: up online. And could you imagine not letting them have

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Speaker 1: access to that after you pass? That would not be

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Speaker 1: a good thing. So think about this stuff in advance.

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Speaker 1: I gave you some ideas here. I hope you run

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Speaker 1: with them, and I don't want to be morbid, but

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Speaker 1: I just think like it's better to be prepared for

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Speaker 1: this stuff than to not be prepared. All right, Coming

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Speaker 1: up on today's show, Authorities Bust a major ransomware hacking group.

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Speaker 1: I'll tell you why you might be able to get

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Speaker 1: your files back if they were locked up. But first

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Speaker 1: it is your turn. Give me a call triple eight

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Speaker 1: Rich one oh one. That's eight eight eight seven four

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Speaker 1: two four one zero one. Give me a call if

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Speaker 1: you have a question about technology. My name is Rich

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Speaker 1: d'muro and you are listening to rich on tech. Welcome

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Speaker 1: back to rich on Tech. Rich DeMuro here hanging out

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Speaker 1: with you, talking technology at triple eight Rich one oh

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Speaker 1: one eight eight eight seven four to two four one

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Speaker 1: zero one. Give me a call if you have a

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Speaker 1: question about technology. This week, international authorities busted a major

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Speaker 1: ransomware hacking group. This involved arrests, indictments, seizures of their infrastructure,

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Speaker 1: and they also developed a free decryption tool to help

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Speaker 1: victims recover their files. This is the lock Bit ransomware group.

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Speaker 1: They arrested a bunch of people in Poland, Ukraine and

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Speaker 1: some other places, retrieved over one thousand decryption keys to

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Speaker 1: help them create this free software. They seized over two

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Speaker 1: hundred crypto wallets with a bunch of money in them,

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Speaker 1: probably money from victims, I'm guessing, and took down thirty

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Speaker 1: four servers, identified over fourteen thousand rogue accounts used in attacks.

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Speaker 1: Oh my gosh, this is just a lot. But I

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Speaker 1: tell you this because if you, you know, were affected

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Speaker 1: by this, maybe you run a small business or any

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Speaker 1: kind of business and you just want more information. There

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Speaker 1: is a website that they set up, no more ransom

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Speaker 1: dot org, No more ransom dot org. That is where

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Speaker 1: you can find the free decryption tool. So if you

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Speaker 1: had your files locked up by this lockbit ransomware group,

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Speaker 1: you might be able to unlock them for free. Again,

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Speaker 1: I'll put that on the website website Rich on tech

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Speaker 1: dot TV. Thurman in Winchester, Massachusetts. You're on with Rich.

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Speaker 2: Yes, I had you some problems with the Thunderburl. It

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Speaker 2: crashes but maybe once every other day. And what I

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Speaker 2: like about it is that it does separate. I have

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Speaker 2: many email accounts and off of my my various r

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Speaker 2: r ls, so it nicely separates the the scent, the trash,

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Speaker 2: and so forth sub sub boxes by your your email account.

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Speaker 3: Uh.

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Speaker 2: I've looked at some other alternatives, but they all seem

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Speaker 2: to collapse all the in all the input inboxes over

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Speaker 2: in one place. I don't wonder if you might know

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Speaker 2: of a Windows based email client that can can can

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Speaker 2: be either does or can be made to us separate

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Speaker 2: out the various activities within the email account.

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Speaker 1: Okay, so instead of having all like a unified inbox,

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Speaker 1: you want them separate. Okay, got it. Well, I'm going

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Speaker 1: to direct you to a website that I like that

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Speaker 1: helps me find some of these software alternatives, And you know,

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Speaker 1: you mentioned Thunderbird, which obviously is a very popular free

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Speaker 1: email app for I think it works on various platforms.

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Speaker 1: But the website that I like to look at for

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Speaker 1: this kind of stuff is called Alternative two dot net.

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Speaker 1: Alternative two dot net, and so if you have an

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Speaker 1: app that you like and you're kind of curious what

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Speaker 1: else is out there, this is where you can pop

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Speaker 1: in the name of that app and it will give

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Speaker 1: you the alternatives to that app. And so, for instance, Thunderbird,

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Speaker 1: if you type that in, it also separates it by platform,

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Speaker 1: So you can look at iPhone, Android, Windows, Open Source

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Speaker 1: iPad and you just tap that I tapped Windows, and

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Speaker 1: then it comes up with some of the other alternatives.

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Speaker 1: And so the alternative that it likes the most is

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Speaker 1: clause Mail claws Mail, and then there's one after that

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Speaker 1: called cea Monkey, and then there's of course Microsoft Outlook,

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Speaker 1: which sounds like I'm sure you've tried. And then there's

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Speaker 1: mail Bird, which is clearly play on Thunderbird, and so

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Speaker 1: that's kind of probably similar to what Thunderbird offers, but

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Speaker 1: maybe they'd looked at some of the things that people

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Speaker 1: don't like about it and they made those features better.

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Speaker 1: And then there's one called mail Spring and postbox, spark Mail.

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Speaker 1: I mean it goes on and on. I've used spark Mail.

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Speaker 1: Actually that's a pretty good one. But there's so many

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Speaker 1: of these, and I think that that's the best way,

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Speaker 1: because when it comes to recommending software, it's really tough

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Speaker 1: to know what you like and what you specifically want.

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Speaker 1: You mentioned the different inboxes, separating them out, so I

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Speaker 1: would go through and kind of see what which one

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Speaker 1: of these works for you. It's kind of like me

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Speaker 1: with my note taking app situation. I've been using, you know,

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Speaker 1: for the past year, every single note taking app. I

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Speaker 1: downloaded every single one you can think of, because I

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Speaker 1: was using ever note and it was like one hundred

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Speaker 1: and thirty bucks a year to renew, and I was

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Speaker 1: just like, I'm not going to do that, and so

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Speaker 1: of course I downloaded every single other app. And what

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Speaker 1: did I do after all these months, I've come back

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Speaker 1: to ever note And by the way, I talked about this,

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Speaker 1: sent out a new newsletter this week for the first

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Speaker 1: time in a while. So if you want to get

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Speaker 1: on the newsletter list, go to rich on tech dot

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Speaker 1: tv on the homepage. It says, sign up for the

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Speaker 1: newsletter rich on Tech Newsletter. It is free. All you

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Speaker 1: have to do is put in your email address and

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Speaker 1: you'll get the newsletter. I'm gonna try to do it

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Speaker 1: weekly this week. For the first one, I kind of

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Speaker 1: talked about my journey with all the different apps and

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Speaker 1: things that I currently like. So Thurman, hopefully you find

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Speaker 1: something on that website again. It's called Alternative two dot net,

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Speaker 1: Triple eight rich one on one eight eight eight seven

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Speaker 1: four to two four one zero one. Welcome back to

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Speaker 1: rich on Tech. Rich DeMuro here hanging out with you,

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Speaker 1: talking technology at Triple eight rich one O one. That's

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Speaker 1: eight eight eight seven four to two four one zero one.

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Speaker 1: Email Just go to rich on Tech dot tv hit contact.

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Speaker 1: Of course, that is the website and the way to

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Speaker 1: follow me online at rich on Tech. Coming up in

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Speaker 1: the show, we've got Arthur Edelstein. He runs a website

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Speaker 1: called Privacy tests dot org where he conducts open source

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Speaker 1: tests of web browser privacy. So you're gonna find out

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Speaker 1: which web browser is the most private, which one protects

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Speaker 1: your information the most, And we're gonna ask him about

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Speaker 1: incognito browsing to find out where your info's going when

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Speaker 1: you do that. Let's go to Bill in San Diego. Bill,

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Speaker 1: you're on with Rich.

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Speaker 4: Got to go into a canyon. But maybe I'll listen

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Speaker 4: off the air. My sister passed away and she has

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Speaker 4: a bunch of messages on her Soul eight and I'd

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Speaker 4: like to save.

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Speaker 1: Oh we lost you. Okay. Sounds like you want to

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Speaker 1: save the messages from the iPhone, the text messages. So

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Speaker 1: the way to do this now, you have to have

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Speaker 1: access to the phone. So I'm not sure if you

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Speaker 1: have access to the phone or not, but if you

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Speaker 1: have access to the phone, it's quite easy. Actually, the

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Speaker 1: app I recommend is called I Amazing mazng Oh. I

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Speaker 1: just got a word from Kim that he does have

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Speaker 1: access to the phone, okay, and that case is pretty easy.

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Speaker 1: There is an app called Imazing I Mazing, and this

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Speaker 1: is sort of like the app that Apple should have

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Speaker 1: put out with the iPhone, but they never did. Apple

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Speaker 1: made it very, very convoluted to get files on and

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Speaker 1: off the iPhone and to get data on and off

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Speaker 1: the iPhone. There might be a reason for that, but

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Speaker 1: I don't know. It just seems very, very unnecessarily complicated.

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Speaker 1: But this app does it a lot easier because you

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Speaker 1: can drag and drop stuff on or off. So a

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Speaker 1: lot of people when they had like an iPod or

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Speaker 1: an iPhone, they realized after a certain period of time

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Speaker 1: that getting music on that device was very easy. Getting

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Speaker 1: music off that device not so easy. Getting your own

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Speaker 1: files onto that device not so easy. So this app

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Speaker 1: amazing makes it much easier. Imazig dot com. You will

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Speaker 1: have to pay for it, but you can at least

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Speaker 1: test it out. I think there's like a free level

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Speaker 1: of service before you have to pay, and let me

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Speaker 1: see how much this thing is. But I use this

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Speaker 1: the other day to kind of test the I get

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Speaker 1: a lot of questions about text message extraction from the

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Speaker 1: iPhone because you would think you'd be able to do

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Speaker 1: it in an easy way, but no, you can't. Device

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Speaker 1: license one device is forty bucks. So for forty bucks,

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Speaker 1: you plug this device. You plug your iPhone into your computer.

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Speaker 1: It will scan the iPhone. It does take a while

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Speaker 1: to do that initial scan, but once you scan it,

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Speaker 1: you can download all of the text messages, some of

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Speaker 1: the text messages, whatever you want, but it will make

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Speaker 1: them all into a nice, easy to understand file. You

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Speaker 1: can export that as a PDF, comma separated value whatever

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Speaker 1: you want. This does it all. So I will put

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Speaker 1: the link on the website in the show notes rich

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Speaker 1: on tech dot tv. Keep in mind, if you go

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Speaker 1: to the website rich on tech dot tv, right at

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Speaker 1: the top, there is a big red banner it says

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Speaker 1: heard it mentioned on the radio. Links here. You can

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Speaker 1: tap there to get links in real time to anything

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Speaker 1: I mentioned on the show. So if I mentioned a

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Speaker 1: good website like before the alternative to dot net, you

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Speaker 1: can find a link right there. Great question. Sorry for

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Speaker 1: you're a loss. Thank you so much, Bill and San Diego.

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Speaker 1: Sorry that you want to do a canyon right as

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Speaker 1: we came to you. Let's go to Rose in Los Angeles.

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Speaker 1: Rose in Los Angeles. You're on with Rich.

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Speaker 5: Hi, Rich, thanks Lord for taking my call. When we

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Speaker 5: want to remove our name and information like data bird

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Speaker 5: as is from Google, when we go to results about

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Speaker 5: you goog he'll ask whether you want to remove information

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Speaker 5: you see in Google Search or events content from the

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Speaker 5: show in in Google Search. So what is the difference

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Speaker 5: which one should we click? Makes sense?

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Speaker 1: Yeah? Well, actually I haven't seen the option where it

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Speaker 1: says do you want to prevent it from showing up

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Speaker 1: in Google Search. That's interesting. Usually it just it just

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Speaker 1: shows you results that are already out there. So well,

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Speaker 1: I mean to bring your question kind of a little

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Speaker 1: bit bigger here. So there's two things you're talking about.

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Speaker 1: Your information is floating out there online, no matter what

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00:22:23,359 --> 00:22:25,400
Speaker 1: it is, out there in a million different ways. Any

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Speaker 1: sort of public record that you're ever involved in, or

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Speaker 1: database that gets breached. All this information makes its way

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Speaker 1: to the web. And then there's companies that scoop it

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Speaker 1: all up and make it easy to find and it

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Speaker 1: comes up in search results. So when you search for

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Speaker 1: someone's name or address or whatever, it will say, oh,

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Speaker 1: we've got their information, and sometimes it is there. Sometimes

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Speaker 1: it's kind of you know, like these Spochio sites and

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Speaker 1: all that, they make you jump through hoops to kind

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Speaker 1: of see some of it, and they want you to

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Speaker 1: pay to unlock it. But Google, what you're referring to,

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00:22:54,280 --> 00:22:58,719
Speaker 1: Google results about you lets you see if your personal

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Speaker 1: contact information, including your home address, phone number, and email address,

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Speaker 1: is in search results, and you have the option to

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Speaker 1: ask Google to take that out of search results when

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Speaker 1: you say that. So basically the way this works is

432
00:23:11,320 --> 00:23:13,439
Speaker 1: you go on Google, you sign up for this service.

433
00:23:13,520 --> 00:23:16,360
Speaker 1: It is free. Google will ask you for your name,

434
00:23:16,400 --> 00:23:18,640
Speaker 1: your address, your phone number, your email address. You could

435
00:23:18,640 --> 00:23:20,800
Speaker 1: put a bunch of women in there, and then when

436
00:23:20,800 --> 00:23:23,000
Speaker 1: it goes out on the web and it searches for

437
00:23:23,040 --> 00:23:26,600
Speaker 1: that information in search results. When it finds that, it says, hey,

438
00:23:26,640 --> 00:23:29,240
Speaker 1: we noticed that your information is on this search result.

439
00:23:29,440 --> 00:23:31,840
Speaker 1: Would you like us to take down that search result.

440
00:23:31,920 --> 00:23:35,480
Speaker 1: It does not take down the original information from that website.

441
00:23:35,760 --> 00:23:38,560
Speaker 1: It only takes down Google's link to that website when

442
00:23:38,600 --> 00:23:42,399
Speaker 1: people search. If you want the information to be removed completely,

443
00:23:43,240 --> 00:23:44,920
Speaker 1: and I think the results about you is a good

444
00:23:44,960 --> 00:23:47,199
Speaker 1: first step because most people are just going to do

445
00:23:47,200 --> 00:23:50,000
Speaker 1: a quick casual search and find the information on Google

446
00:23:50,080 --> 00:23:52,919
Speaker 1: and then click. But some people will go directly to

447
00:23:53,480 --> 00:23:57,000
Speaker 1: an information broker to find information on you. If you

448
00:23:57,040 --> 00:23:58,960
Speaker 1: want to do that, there are ways of doing it.

449
00:23:59,000 --> 00:24:02,600
Speaker 1: There are many many services that will do this. But

450
00:24:02,680 --> 00:24:05,640
Speaker 1: if you want to do this yourself, there is a website.

451
00:24:06,240 --> 00:24:10,080
Speaker 1: Let's see if I can find it. Diy. I think

452
00:24:10,080 --> 00:24:14,040
Speaker 1: it's called delete me. Okay, here it is so delete

453
00:24:14,080 --> 00:24:17,080
Speaker 1: me is a service that does this for a couple

454
00:24:17,160 --> 00:24:18,960
Speaker 1: bucks a month. I think it's like ten dollars a month,

455
00:24:18,960 --> 00:24:21,719
Speaker 1: where they will go out and actually delete requests that

456
00:24:21,760 --> 00:24:25,400
Speaker 1: you that your information is deleted from these broker websites.

457
00:24:25,680 --> 00:24:29,119
Speaker 1: But they also have free guides that can help you

458
00:24:29,160 --> 00:24:32,200
Speaker 1: do it yourself. So it has a whole bunch of

459
00:24:32,600 --> 00:24:36,160
Speaker 1: guides that will you can request to remove yourself from

460
00:24:36,240 --> 00:24:41,280
Speaker 1: all of these different places. And so they have basically

461
00:24:41,359 --> 00:24:44,800
Speaker 1: DIY guides for all these things and tell us been

462
00:24:44,960 --> 00:24:48,600
Speaker 1: verified spokio and it gives you a step by step

463
00:24:48,640 --> 00:24:51,879
Speaker 1: way of how to request removal from those websites. And

464
00:24:52,160 --> 00:24:55,000
Speaker 1: they're actually pretty good now I will tell you it is.

465
00:24:55,400 --> 00:24:57,360
Speaker 1: It's a game of whack a mole. So you can

466
00:24:57,400 --> 00:24:59,320
Speaker 1: take this down from one website and it's going to

467
00:24:59,359 --> 00:25:02,239
Speaker 1: pop up on an and another and another. So there

468
00:25:02,280 --> 00:25:05,600
Speaker 1: are services I mentioned one last week like Mozilla Monitor

469
00:25:06,200 --> 00:25:09,320
Speaker 1: and Norton has one Experience has one where they will

470
00:25:09,640 --> 00:25:13,520
Speaker 1: and this delete me where they will constantly monitor for

471
00:25:13,560 --> 00:25:15,959
Speaker 1: your information and try to get it off these websites.

472
00:25:16,480 --> 00:25:20,360
Speaker 1: So I've been using this Mozilla Monitor as a way

473
00:25:20,400 --> 00:25:24,080
Speaker 1: to test it and it has taken my information off

474
00:25:24,119 --> 00:25:28,160
Speaker 1: of a couple of websites so far. Spokio, id True

475
00:25:28,160 --> 00:25:31,639
Speaker 1: dot com, Background Alert dot com, peoplewin dot com. But

476
00:25:31,680 --> 00:25:33,800
Speaker 1: there are still so many more. I mean, there's just

477
00:25:33,800 --> 00:25:37,040
Speaker 1: a list of ninety that they still have my information

478
00:25:37,080 --> 00:25:39,600
Speaker 1: on that they're trying to get taken down. But again,

479
00:25:39,640 --> 00:25:41,960
Speaker 1: these services are going to cost you money each month,

480
00:25:42,440 --> 00:25:45,760
Speaker 1: and whether they work or not is you know, it's

481
00:25:45,800 --> 00:25:47,720
Speaker 1: kind of up in the air. Sometimes they work, sometimes

482
00:25:47,760 --> 00:25:50,240
Speaker 1: they don't. But most of the websites, if you find

483
00:25:50,280 --> 00:25:53,960
Speaker 1: your information on a website, you can ask to have

484
00:25:54,040 --> 00:25:56,960
Speaker 1: that information taken down. But these these sites are so

485
00:25:57,080 --> 00:25:59,719
Speaker 1: shady that a lot of times they don't even do it,

486
00:26:00,040 --> 00:26:01,720
Speaker 1: or they don't you know, it takes so long, or

487
00:26:01,760 --> 00:26:04,399
Speaker 1: you can't get someone on the phone, or sorry, not

488
00:26:04,440 --> 00:26:06,480
Speaker 1: on the phone. But you know, it's tough to make

489
00:26:06,520 --> 00:26:09,879
Speaker 1: these requests. So that's the best way that I know of.

490
00:26:09,960 --> 00:26:12,080
Speaker 1: I'll put those two links on the show notes so

491
00:26:12,119 --> 00:26:15,159
Speaker 1: you can look up Google results about me or results

492
00:26:15,160 --> 00:26:17,879
Speaker 1: about you, and then also the other websites that have

493
00:26:17,960 --> 00:26:22,280
Speaker 1: this stuff. But it's it's really it's a lot. It's

494
00:26:22,520 --> 00:26:25,119
Speaker 1: there's so much information. The other website I talk about

495
00:26:25,160 --> 00:26:28,760
Speaker 1: is have I Been pooned? H a ve e I

496
00:26:29,040 --> 00:26:35,600
Speaker 1: beIN pwned dot com? Have I been poned? Pwned? Like

497
00:26:35,680 --> 00:26:37,840
Speaker 1: owned but with a P and you can put in

498
00:26:37,880 --> 00:26:40,879
Speaker 1: your email address and it will tell you if that

499
00:26:41,000 --> 00:26:45,879
Speaker 1: email address has been available on a website. So my

500
00:26:46,160 --> 00:26:49,320
Speaker 1: email address has been in twenty seven data breaches and

501
00:26:49,440 --> 00:26:53,080
Speaker 1: three pastes and pastes are when they just take all

502
00:26:53,200 --> 00:26:56,320
Speaker 1: this information and they compile it and hackers just use

503
00:26:56,400 --> 00:26:58,959
Speaker 1: that to kind of figure out email addresses and passwords.

504
00:26:59,480 --> 00:27:01,600
Speaker 1: So it is it's a lot when you start searching

505
00:27:01,640 --> 00:27:03,639
Speaker 1: for yourself online. Believe me, you're gonna find a lot

506
00:27:03,680 --> 00:27:05,520
Speaker 1: of stuff, and it is not easy to take it down.

507
00:27:05,760 --> 00:27:07,560
Speaker 1: But remember back in the day, people had the white

508
00:27:07,560 --> 00:27:09,840
Speaker 1: pages right and you can look up anyone in their address,

509
00:27:09,840 --> 00:27:12,720
Speaker 1: and that was just thrown at everyone's doorsteps. So it's

510
00:27:12,720 --> 00:27:14,639
Speaker 1: just a lot easier to find this stuff these days.

511
00:27:14,920 --> 00:27:17,600
Speaker 1: Triple eight rich one oh one eight eight eight seven

512
00:27:17,720 --> 00:27:21,080
Speaker 1: four to two four one zero one coming up. I'll

513
00:27:21,119 --> 00:27:25,360
Speaker 1: tell you about Ring. They are gonna stop selling one

514
00:27:25,359 --> 00:27:27,720
Speaker 1: of their popular items. People are trying to get a

515
00:27:27,760 --> 00:27:30,040
Speaker 1: hold of them, and I guess they can't anymore. You

516
00:27:30,160 --> 00:27:32,200
Speaker 1: are listening to rich on tech.

517
00:27:40,119 --> 00:27:40,280
Speaker 6: Well.

518
00:27:40,400 --> 00:27:44,480
Speaker 1: Ring has confirmed it has stopped selling its Ring carcam.

519
00:27:45,040 --> 00:27:48,600
Speaker 1: This is sort of a dash cam slash security camera

520
00:27:48,680 --> 00:27:51,720
Speaker 1: for cars. It was announced at CS twenty twenty three.

521
00:27:51,760 --> 00:27:54,280
Speaker 1: It's been kind of tough to get ever since it's launch.

522
00:27:55,000 --> 00:27:56,960
Speaker 1: I did a review and they actually sent me one

523
00:27:57,040 --> 00:27:59,440
Speaker 1: to review, and uh, I like it. I mean, it's

524
00:27:59,440 --> 00:28:01,919
Speaker 1: a really nice little device. There were a couple of

525
00:28:01,960 --> 00:28:04,960
Speaker 1: flaws with it in a design, but overall it works

526
00:28:05,000 --> 00:28:08,639
Speaker 1: like a video doorbell for your car. Ring does not

527
00:28:08,840 --> 00:28:13,240
Speaker 1: give a specific reason for stopping sales, but it's said

528
00:28:13,240 --> 00:28:16,000
Speaker 1: that there were ongoing delays. So does that mean a

529
00:28:16,000 --> 00:28:20,639
Speaker 1: component of this was not working or maybe I don't know.

530
00:28:20,720 --> 00:28:22,800
Speaker 1: I mean, I really I don't see anything that is

531
00:28:22,840 --> 00:28:25,800
Speaker 1: wrong with the device, but it just I don't know.

532
00:28:25,840 --> 00:28:30,600
Speaker 1: People couldn't get them apparently, So it looks like people.

533
00:28:30,680 --> 00:28:33,399
Speaker 1: Emails from Amazon show orders for the ringcarcamp placed in

534
00:28:33,440 --> 00:28:36,159
Speaker 1: recent months are now being canceled. Some people have been

535
00:28:36,200 --> 00:28:39,040
Speaker 1: waiting since January twenty twenty three for the device, with

536
00:28:39,120 --> 00:28:42,360
Speaker 1: delivery pushback multiple times. We do not know if they

537
00:28:42,360 --> 00:28:46,400
Speaker 1: are going to resume Ring Carcam sales. I don't know.

538
00:28:46,560 --> 00:28:49,720
Speaker 1: We'll see Ringcarcam if you want one, It's gonna be

539
00:28:49,760 --> 00:28:50,960
Speaker 1: tough to get, so we're gonna have to look into

540
00:28:51,000 --> 00:28:53,680
Speaker 1: some other car cams that are good. People love dash

541
00:28:53,760 --> 00:28:56,040
Speaker 1: cams nowadays, so we'll have to find when that works.

542
00:28:56,040 --> 00:29:02,200
Speaker 1: Pretty well, let's go to Vivian. Vivian in Menefee, California. Vivian,

543
00:29:02,240 --> 00:29:02,880
Speaker 1: you'r on with Rich.

544
00:29:03,760 --> 00:29:04,120
Speaker 4: Hello.

545
00:29:04,800 --> 00:29:13,840
Speaker 7: I am having trouble with passwords and seems like every

546
00:29:14,040 --> 00:29:19,400
Speaker 7: three months, Apple is making me change my password.

547
00:29:20,280 --> 00:29:25,160
Speaker 8: I'd rite it down in the day that I put

548
00:29:25,400 --> 00:29:30,520
Speaker 8: in the new pass words, and they keep knocking me

549
00:29:30,600 --> 00:29:33,920
Speaker 8: out Apple, They.

550
00:29:33,840 --> 00:29:38,120
Speaker 1: Keep locking you out. Well, yeah, I don't think, uh,

551
00:29:38,320 --> 00:29:40,120
Speaker 1: I don't What do you mean they lock you out?

552
00:29:41,480 --> 00:29:43,400
Speaker 1: Are you putting? Are you putting in the wrong past?

553
00:29:43,440 --> 00:29:45,400
Speaker 1: Is it the password to your eye cloud or is

554
00:29:45,400 --> 00:29:47,240
Speaker 1: it the past code on your iPhone?

555
00:29:47,960 --> 00:29:49,120
Speaker 8: Past code.

556
00:29:50,440 --> 00:29:56,040
Speaker 1: Past coode? Okay, well the past code, if you type

557
00:29:56,040 --> 00:29:58,600
Speaker 1: it in wrong a number of times, it will disable

558
00:29:58,800 --> 00:30:01,000
Speaker 1: that phone for a bit before you can try again.

559
00:30:01,080 --> 00:30:01,840
Speaker 1: Is that what's happening?

560
00:30:02,680 --> 00:30:03,080
Speaker 8: Yes?

561
00:30:03,480 --> 00:30:07,200
Speaker 1: Okay, okay, Well we need a good way to remember

562
00:30:07,240 --> 00:30:10,320
Speaker 1: this passcode.

563
00:30:10,680 --> 00:30:15,720
Speaker 7: Well, I've been writing it down. What I thought I

564
00:30:15,880 --> 00:30:16,760
Speaker 7: heard them say?

565
00:30:17,640 --> 00:30:20,560
Speaker 1: And what you what? Who said?

566
00:30:21,520 --> 00:30:23,720
Speaker 7: What?

567
00:30:23,720 --> 00:30:23,800
Speaker 3: What?

568
00:30:24,200 --> 00:30:24,640
Speaker 8: Apple?

569
00:30:27,920 --> 00:30:30,960
Speaker 1: Okay? Well, Apple doesn't set the passcode on your phone.

570
00:30:31,160 --> 00:30:32,680
Speaker 1: You set that and I will tell you how to

571
00:30:32,720 --> 00:30:34,960
Speaker 1: do it right now. So if you go into your phone.

572
00:30:35,000 --> 00:30:36,480
Speaker 1: Do you have access to your phone now or is

573
00:30:36,480 --> 00:30:37,560
Speaker 1: it you don't have access?

574
00:30:37,680 --> 00:30:39,840
Speaker 7: I'm on the phone with you, okay.

575
00:30:39,600 --> 00:30:41,200
Speaker 1: Okay, so it's unlocked at this point.

576
00:30:43,320 --> 00:30:45,720
Speaker 8: Now there's still locked.

577
00:30:46,400 --> 00:30:48,640
Speaker 1: It's still locked. Okay, how are you making a phone call?

578
00:30:51,160 --> 00:30:54,920
Speaker 7: I don't know that. To us, we couldn't get into Apples.

579
00:30:55,640 --> 00:30:59,120
Speaker 1: Okay. It sounds like it sounds like there's a little

580
00:30:59,160 --> 00:31:02,960
Speaker 1: confusion here because between the passcode on your phone and

581
00:31:03,080 --> 00:31:08,320
Speaker 1: the iCloud account. So couple things. Number One, if you

582
00:31:08,360 --> 00:31:11,960
Speaker 1: do have access on your phone to face ID, I

583
00:31:11,960 --> 00:31:14,400
Speaker 1: would recommend using that because that's going to be a

584
00:31:14,440 --> 00:31:17,120
Speaker 1: little bit more fail proof. It's you know, it's going

585
00:31:17,200 --> 00:31:19,240
Speaker 1: to recognize your face and it's going to unlock the

586
00:31:19,280 --> 00:31:23,960
Speaker 1: device that way. When it comes to the passcode, it

587
00:31:24,120 --> 00:31:26,080
Speaker 1: sounds like if you're able to make a phone call,

588
00:31:26,160 --> 00:31:29,280
Speaker 1: you're able to unlock the phone. So to me, this

589
00:31:29,440 --> 00:31:32,760
Speaker 1: seems like it's more of an iCloud issue. And yes,

590
00:31:32,840 --> 00:31:37,000
Speaker 1: with iCloud, if you forget your log in, which Apple

591
00:31:37,000 --> 00:31:38,600
Speaker 1: doesn't set by the way, and they don't ask you

592
00:31:38,640 --> 00:31:41,479
Speaker 1: to reset it. Ever, as far as I've seen, you

593
00:31:41,480 --> 00:31:44,520
Speaker 1: can you know, leave that passcode indefinitely or password on

594
00:31:44,520 --> 00:31:46,440
Speaker 1: your account. But what I would do is I would

595
00:31:46,480 --> 00:31:49,440
Speaker 1: get a trusted friend or family member to help you

596
00:31:49,480 --> 00:31:53,040
Speaker 1: set this up. I would ask them to help you

597
00:31:53,800 --> 00:31:57,960
Speaker 1: change your iCloud password to something that you can remember,

598
00:31:58,400 --> 00:32:00,280
Speaker 1: and something that you might write down in a physical

599
00:32:00,320 --> 00:32:02,320
Speaker 1: piece of paper and keep in a safe place that

600
00:32:02,360 --> 00:32:05,160
Speaker 1: you can refer to. And then I would also change

601
00:32:05,160 --> 00:32:07,760
Speaker 1: the passcode on your phone to something that you can remember,

602
00:32:08,160 --> 00:32:09,720
Speaker 1: and I would keep that on a different piece of

603
00:32:09,760 --> 00:32:12,360
Speaker 1: paper and in a different safe place, so that if

604
00:32:12,360 --> 00:32:14,800
Speaker 1: you need to or if this trusted friend, if you say, oh,

605
00:32:14,840 --> 00:32:17,320
Speaker 1: I've gotten locked out of my phone again, this will

606
00:32:17,360 --> 00:32:19,880
Speaker 1: be the way that you can get back into those devices.

607
00:32:19,960 --> 00:32:23,560
Speaker 1: So that's frustrating for sure. I totally get it. And

608
00:32:23,800 --> 00:32:25,120
Speaker 1: you know, it's one of these things where if you

609
00:32:25,240 --> 00:32:28,080
Speaker 1: lose the passcode to your iPhone, there is really no

610
00:32:28,160 --> 00:32:30,560
Speaker 1: way of getting back in. You have to reset the

611
00:32:30,720 --> 00:32:34,360
Speaker 1: entire phone factory reset it. And that's why I always

612
00:32:34,360 --> 00:32:36,360
Speaker 1: recommend that you also have a backup of your phone.

613
00:32:36,800 --> 00:32:38,200
Speaker 1: So if you do have a backup and you do

614
00:32:38,240 --> 00:32:41,040
Speaker 1: forget the passcode, you should be able to get that

615
00:32:41,600 --> 00:32:43,840
Speaker 1: once you have access to your phone again and you

616
00:32:43,840 --> 00:32:45,520
Speaker 1: get back into your eCloud, you should be able to

617
00:32:45,520 --> 00:32:48,440
Speaker 1: bring that backup of your phone to your phone again.

618
00:32:48,600 --> 00:32:52,560
Speaker 1: So oh man, it's tough to remember this stuff sometimes.

619
00:32:52,640 --> 00:32:56,200
Speaker 1: And this actually happened to me. I set up, you know,

620
00:32:56,240 --> 00:32:59,080
Speaker 1: I'm always setting up something like for you know, testing out,

621
00:32:59,080 --> 00:33:01,760
Speaker 1: and so I set up this tablet and I always

622
00:33:01,800 --> 00:33:03,680
Speaker 1: set up I've got like a couple of passcodes that

623
00:33:03,720 --> 00:33:05,360
Speaker 1: I used, and I set up like kind of a

624
00:33:05,720 --> 00:33:09,000
Speaker 1: test passcode that I used for my test devices, and

625
00:33:09,160 --> 00:33:11,080
Speaker 1: I put it on the tablet and then I didn't

626
00:33:11,080 --> 00:33:12,480
Speaker 1: think about it for a little bit, and then I

627
00:33:12,520 --> 00:33:15,240
Speaker 1: was going to access it again, and I just kept

628
00:33:15,240 --> 00:33:16,840
Speaker 1: putting in the pass code and it would not work.

629
00:33:16,880 --> 00:33:19,360
Speaker 1: And I was like, I'm like going, you know, in circles,

630
00:33:19,400 --> 00:33:22,640
Speaker 1: like what is going on here? And so I finally

631
00:33:22,920 --> 00:33:25,000
Speaker 1: realized after I started typing in because I have a

632
00:33:25,040 --> 00:33:28,320
Speaker 1: couple of different variations, I realized that the tablet was

633
00:33:28,400 --> 00:33:32,360
Speaker 1: accepting as many like numbers as I typed in, Like

634
00:33:32,440 --> 00:33:35,840
Speaker 1: usually a pass code is either four or six digits. Well,

635
00:33:35,880 --> 00:33:37,880
Speaker 1: at first I was just putting in four, and then

636
00:33:37,920 --> 00:33:39,400
Speaker 1: I put in six, and all of a sudden I

637
00:33:39,440 --> 00:33:41,680
Speaker 1: just started typing more and accepted them. I was like,

638
00:33:41,680 --> 00:33:45,000
Speaker 1: wait a second, and That's when I realized that the

639
00:33:45,080 --> 00:33:48,200
Speaker 1: passcode was longer than the four digits I kept trying

640
00:33:48,240 --> 00:33:50,680
Speaker 1: to type in, and so as soon as I typed

641
00:33:50,720 --> 00:33:54,640
Speaker 1: in the six digit code and unlocked, and I was like, oh, well,

642
00:33:54,680 --> 00:33:59,200
Speaker 1: one time I was testing a phone and I forget

643
00:33:59,200 --> 00:34:01,280
Speaker 1: it was T Mobile or someone, but they sent me

644
00:34:01,320 --> 00:34:03,560
Speaker 1: a test phone and I must have set it up

645
00:34:03,600 --> 00:34:06,479
Speaker 1: in my sleep and forgot about it. And so all

646
00:34:06,480 --> 00:34:08,000
Speaker 1: of a sudden one day, I'm trying to use this

647
00:34:08,040 --> 00:34:11,560
Speaker 1: thing to test on air and I cannot unlock it.

648
00:34:11,600 --> 00:34:13,560
Speaker 1: And I email them like, hey, did you guys set

649
00:34:13,600 --> 00:34:15,480
Speaker 1: a passcode on this phone before you sent it to me?

650
00:34:15,520 --> 00:34:17,000
Speaker 1: Like what's going on here? You're like no, we never

651
00:34:17,040 --> 00:34:20,200
Speaker 1: do that. And I was going through all these circles

652
00:34:20,200 --> 00:34:22,600
Speaker 1: and hoops before I finally realized, like, oh, I kept

653
00:34:22,600 --> 00:34:25,680
Speaker 1: putting in my personal passcode instead of the tester one

654
00:34:26,239 --> 00:34:28,040
Speaker 1: and it unlocked, and I was so embarrassed I had

655
00:34:28,080 --> 00:34:29,680
Speaker 1: to like send them an email and be like ooh sorry,

656
00:34:29,840 --> 00:34:34,040
Speaker 1: just kidding. By the way, this week, Google had to

657
00:34:34,080 --> 00:34:37,920
Speaker 1: make an apology for its Gemini image generation. This is

658
00:34:37,960 --> 00:34:41,120
Speaker 1: you know AI image generators or all the buzz right now.

659
00:34:41,560 --> 00:34:45,200
Speaker 1: So Google recently launched one called Gemini that could create

660
00:34:45,239 --> 00:34:49,239
Speaker 1: images of people. Well, it was producing inaccurate or even

661
00:34:49,280 --> 00:34:52,440
Speaker 1: offensive images in some cases. Google said, all right, we're

662
00:34:52,440 --> 00:34:54,239
Speaker 1: going back to the drawing board on this one. We

663
00:34:54,280 --> 00:34:58,480
Speaker 1: have paused image generation of people in Gemini. I guess

664
00:34:58,520 --> 00:35:01,840
Speaker 1: the problem arose from an over correction. They tried to

665
00:35:01,880 --> 00:35:05,000
Speaker 1: tune the model to show a wide range of diverse

666
00:35:05,080 --> 00:35:09,560
Speaker 1: people and it it backfired on them, and the model

667
00:35:09,600 --> 00:35:13,160
Speaker 1: would sometimes just flat out refuse to generate images of

668
00:35:13,560 --> 00:35:16,160
Speaker 1: some people. So Google says, we're going back to the

669
00:35:16,200 --> 00:35:18,120
Speaker 1: drawing board. We're going to bring this thing back out

670
00:35:18,160 --> 00:35:20,919
Speaker 1: when it can actually create the images that people want

671
00:35:20,920 --> 00:35:25,000
Speaker 1: it to create. You know, humans are programming this AI,

672
00:35:25,200 --> 00:35:28,120
Speaker 1: and humans are you know, they're not infallible, so we

673
00:35:28,160 --> 00:35:31,120
Speaker 1: make mistakes, and apparently so does AI. Eighty eight Rich

674
00:35:31,200 --> 00:35:34,000
Speaker 1: one on one eight eight eight seven four two four

675
00:35:34,320 --> 00:35:43,960
Speaker 1: one zero one ZJ in Anaheim, California, ZJ. You're on

676
00:35:44,000 --> 00:35:44,439
Speaker 1: with Rich.

677
00:35:45,560 --> 00:35:48,360
Speaker 9: Good afternoon, Rich, and I Before I start my question,

678
00:35:48,440 --> 00:35:51,920
Speaker 9: I just want to say you are the most patient

679
00:35:51,960 --> 00:35:57,160
Speaker 9: and gracious host on KFI. And I don't know if

680
00:35:57,160 --> 00:36:01,759
Speaker 9: it's because you're still young and fresh. People who have

681
00:36:01,760 --> 00:36:03,680
Speaker 9: been on a long time just don't have the care

682
00:36:03,719 --> 00:36:08,000
Speaker 9: and patience you have, including the previous show that precedes you.

683
00:36:09,520 --> 00:36:12,360
Speaker 9: We've been listening to the Lost show my wife and

684
00:36:12,400 --> 00:36:16,920
Speaker 9: I and two of my kids, and the host gets

685
00:36:17,320 --> 00:36:19,920
Speaker 9: very grouchy at times. So thank you for your patience

686
00:36:19,920 --> 00:36:21,880
Speaker 9: and your care for your listeners.

687
00:36:22,120 --> 00:36:25,239
Speaker 1: Thank you well. I try, and believe me, you know

688
00:36:25,360 --> 00:36:30,080
Speaker 1: it's I try to make this fun and informative and insightful,

689
00:36:30,560 --> 00:36:33,400
Speaker 1: but it is frustrating. It's frustrated. The thing that actually

690
00:36:33,440 --> 00:36:35,719
Speaker 1: frustrates me the most is the fact that we are

691
00:36:35,800 --> 00:36:40,279
Speaker 1: being bombarded from all angles by a million different scams

692
00:36:40,560 --> 00:36:43,640
Speaker 1: and you know, rip offs and all kinds of stuff

693
00:36:43,719 --> 00:36:47,040
Speaker 1: thanks to tech. And as much as I love this stuff,

694
00:36:47,280 --> 00:36:50,360
Speaker 1: it's easy for me to navigate, but it's very complicated

695
00:36:50,360 --> 00:36:52,680
Speaker 1: for a lot of people. And that's why I try

696
00:36:52,719 --> 00:36:56,600
Speaker 1: to remain calm here as much as possible. How can

697
00:36:56,640 --> 00:36:59,640
Speaker 1: I help today's j But here's my issue.

698
00:36:59,840 --> 00:37:02,480
Speaker 9: I called last year, spoke to you on this show.

699
00:37:02,800 --> 00:37:09,920
Speaker 9: I wanted to obscure on Google Maps my home, and

700
00:37:09,960 --> 00:37:11,759
Speaker 9: you told me how to do that. I went in

701
00:37:11,800 --> 00:37:14,920
Speaker 9: and I did that, and I got confirmation that they

702
00:37:14,960 --> 00:37:18,480
Speaker 9: have it. And I'm not on Google Maps all the time.

703
00:37:18,560 --> 00:37:20,480
Speaker 9: You know, maybe three or four times a month. But

704
00:37:20,640 --> 00:37:22,719
Speaker 9: I was on there about ten days ago and I

705
00:37:22,760 --> 00:37:26,880
Speaker 9: noticed my home is not obscured. So I went back

706
00:37:26,920 --> 00:37:29,200
Speaker 9: to what you had told me, and I obscured it

707
00:37:29,239 --> 00:37:33,640
Speaker 9: again ten days ago, and as of yesterday, my home

708
00:37:33,680 --> 00:37:36,120
Speaker 9: and my automobile is a license plate number. Are all

709
00:37:36,160 --> 00:37:41,680
Speaker 9: stills showing on Google Maps street view. I don't know

710
00:37:41,719 --> 00:37:45,600
Speaker 9: what to do to have them accept my request.

711
00:37:46,400 --> 00:37:48,759
Speaker 1: Interesting, so when they when you first did it, they

712
00:37:48,760 --> 00:37:52,480
Speaker 1: took it down. No, oh, they never took it down.

713
00:37:52,680 --> 00:37:57,120
Speaker 9: They never Yeah, we received your request, we're working on it.

714
00:37:57,200 --> 00:38:00,279
Speaker 9: That's the message I got when I completed it correctly

715
00:38:00,320 --> 00:38:00,960
Speaker 9: the first time.

716
00:38:01,400 --> 00:38:03,560
Speaker 1: Okay, so they never actually took it.

717
00:38:03,520 --> 00:38:05,759
Speaker 9: Down and never that should go down. And then I

718
00:38:05,800 --> 00:38:08,000
Speaker 9: repeated those steps ten days ago and I got the

719
00:38:08,000 --> 00:38:11,160
Speaker 9: same message, Okay, we've got your request. You know, we

720
00:38:11,280 --> 00:38:15,440
Speaker 9: have to make sure you are the homeowner whatever and so,

721
00:38:15,600 --> 00:38:18,319
Speaker 9: but still ten days. I guess it would be day

722
00:38:18,320 --> 00:38:21,239
Speaker 9: eleven since I did it last the second time and

723
00:38:21,280 --> 00:38:22,480
Speaker 9: it's still not obscured.

724
00:38:23,320 --> 00:38:25,680
Speaker 1: Okay, Well, I mean a couple of things going on here.

725
00:38:25,760 --> 00:38:29,440
Speaker 1: Number one, I'm just gonna kind of explain how to

726
00:38:29,480 --> 00:38:31,640
Speaker 1: do this if you want to so that you know,

727
00:38:32,200 --> 00:38:34,600
Speaker 1: people know exactly how to do this if they want. So,

728
00:38:34,880 --> 00:38:39,399
Speaker 1: you know, Google drives these cars around town called street View,

729
00:38:40,080 --> 00:38:42,440
Speaker 1: and they take pictures of things, and it used to

730
00:38:42,440 --> 00:38:45,640
Speaker 1: be you know, once in a while. Now they're happening

731
00:38:45,719 --> 00:38:48,880
Speaker 1: much more often than before, but it does, you know,

732
00:38:48,920 --> 00:38:51,040
Speaker 1: So they're getting a lot of these houses and things,

733
00:38:51,120 --> 00:38:54,759
Speaker 1: and they have systems in place that automatically blur kind

734
00:38:54,800 --> 00:38:58,160
Speaker 1: of information that might be identifying. So think about it

735
00:38:58,200 --> 00:39:00,640
Speaker 1: this way. If someone was driving down your street, they

736
00:39:00,640 --> 00:39:03,840
Speaker 1: can see your house. I mean, it's it's public domain,

737
00:39:03,880 --> 00:39:04,560
Speaker 1: it's right there.

738
00:39:05,040 --> 00:39:05,440
Speaker 10: But the.

739
00:39:07,120 --> 00:39:09,960
Speaker 1: Car that's in your parking lot, or a person that's

740
00:39:10,000 --> 00:39:12,239
Speaker 1: outside your house, they will go through and they will

741
00:39:12,239 --> 00:39:14,840
Speaker 1: blur the license plate and they will blur the person's

742
00:39:14,880 --> 00:39:18,640
Speaker 1: face that's walking by. For privacy, because if you're just

743
00:39:18,680 --> 00:39:19,960
Speaker 1: a you know, you have to think about this stuff.

744
00:39:19,960 --> 00:39:22,000
Speaker 1: You're just a regular person. You could walk down the street.

745
00:39:22,239 --> 00:39:24,920
Speaker 1: You may not memorize every license plate, but with Google,

746
00:39:25,000 --> 00:39:27,279
Speaker 1: you could run that through a software program and get

747
00:39:27,320 --> 00:39:29,200
Speaker 1: every license plate and figure out where they park the

748
00:39:29,239 --> 00:39:32,520
Speaker 1: most or whatever. So they do give you this ability

749
00:39:32,560 --> 00:39:35,120
Speaker 1: to remove your information. And what they do is they

750
00:39:35,120 --> 00:39:39,279
Speaker 1: will blur out your house. So if Google is a

751
00:39:39,320 --> 00:39:42,600
Speaker 1: photo owner, you can report a photo or request it

752
00:39:42,640 --> 00:39:45,719
Speaker 1: to be blurred if it contains your face, your home,

753
00:39:45,920 --> 00:39:50,800
Speaker 1: or other identifying information, or anything that violates the street

754
00:39:50,880 --> 00:39:54,480
Speaker 1: view policy that they have. So that is the only

755
00:39:55,760 --> 00:39:59,040
Speaker 1: ask that Google requires. They don't say you have to

756
00:39:59,120 --> 00:40:02,120
Speaker 1: prove anything that say that you have to say that

757
00:40:02,160 --> 00:40:05,400
Speaker 1: you're under threat or something like that. It just says

758
00:40:06,320 --> 00:40:10,120
Speaker 1: your face, your home, or other identifying information. You can

759
00:40:10,160 --> 00:40:13,400
Speaker 1: report the photo, request it to be blurred. So you

760
00:40:13,440 --> 00:40:16,920
Speaker 1: can do this by going searching your address on Google

761
00:40:17,760 --> 00:40:20,320
Speaker 1: and then clicking little street view, so a little picture,

762
00:40:20,400 --> 00:40:22,719
Speaker 1: not the map. You have to click the actual street view,

763
00:40:22,719 --> 00:40:24,880
Speaker 1: so it brings up the view of your house. And

764
00:40:24,920 --> 00:40:27,920
Speaker 1: then in the lower right hand corner, in tiny, tiny letters,

765
00:40:27,920 --> 00:40:31,280
Speaker 1: it says report a problem, and you click report a problem,

766
00:40:31,520 --> 00:40:34,760
Speaker 1: and now it will give you your street view your address.

767
00:40:35,080 --> 00:40:37,960
Speaker 1: It will give you a preview of the image, and

768
00:40:38,040 --> 00:40:40,960
Speaker 1: you can actually adjust that image so that you can

769
00:40:40,960 --> 00:40:45,000
Speaker 1: blur out your entire house, and it will say why

770
00:40:45,040 --> 00:40:49,160
Speaker 1: are you reporting this image? Request blurring face, my home,

771
00:40:49,239 --> 00:40:51,239
Speaker 1: my car, my license plate, a different object, what is

772
00:40:51,280 --> 00:40:54,640
Speaker 1: wrong with this image? You can do image quality and

773
00:40:54,640 --> 00:40:56,480
Speaker 1: then you put in your email address, and you put

774
00:40:56,520 --> 00:40:59,239
Speaker 1: in a test that you're not a robot, and you

775
00:40:59,280 --> 00:41:03,319
Speaker 1: press submit, and generally that should work. People usually have

776
00:41:03,440 --> 00:41:06,720
Speaker 1: pretty good success with that. If that is not working,

777
00:41:08,320 --> 00:41:12,480
Speaker 1: in the case of U ZJ, I would just continue

778
00:41:12,520 --> 00:41:15,319
Speaker 1: to submit the request. You did it eleven days ago.

779
00:41:15,440 --> 00:41:17,799
Speaker 1: Google does not give a guarantee of how long it

780
00:41:17,800 --> 00:41:22,240
Speaker 1: will take, but it says it generally, quote will review

781
00:41:22,280 --> 00:41:25,000
Speaker 1: your report as fast as we can. If you entered

782
00:41:25,000 --> 00:41:28,040
Speaker 1: your email address in the form, we may contact you

783
00:41:28,080 --> 00:41:30,440
Speaker 1: to get additional information or to update you on the

784
00:41:30,440 --> 00:41:34,360
Speaker 1: status of your report. So personally, I would just continue

785
00:41:34,360 --> 00:41:37,400
Speaker 1: to submit that, and that would send a signal to

786
00:41:37,440 --> 00:41:39,520
Speaker 1: them that you need business and you want this thing

787
00:41:39,640 --> 00:41:43,080
Speaker 1: figured out quickly. By the way, I will say that

788
00:41:43,160 --> 00:41:46,080
Speaker 1: I did do this for a couple of these other

789
00:41:46,160 --> 00:41:49,759
Speaker 1: sites like redfin and Zilo. They will also allow you

790
00:41:49,800 --> 00:41:52,040
Speaker 1: to take your information off of those sites as well,

791
00:41:52,320 --> 00:41:54,040
Speaker 1: So a lot of times when you sell your house,

792
00:41:54,480 --> 00:41:57,640
Speaker 1: the pictures of that listing will be on these websites

793
00:41:57,680 --> 00:42:00,640
Speaker 1: like a Zillo or a redfin, So if someone knows

794
00:42:00,640 --> 00:42:02,399
Speaker 1: your address, they can just go right into your house

795
00:42:02,440 --> 00:42:03,960
Speaker 1: and take a look at all the rooms and the

796
00:42:04,000 --> 00:42:07,200
Speaker 1: bathrooms and see exactly what's going on in there, so

797
00:42:07,239 --> 00:42:09,640
Speaker 1: that may be an option too to take your information

798
00:42:09,800 --> 00:42:13,080
Speaker 1: down from there as well. Now for me personally, I requested,

799
00:42:13,360 --> 00:42:16,120
Speaker 1: you should be able to do it yourself, but that

800
00:42:16,160 --> 00:42:18,840
Speaker 1: would not work. I kept logging into my home dashboard

801
00:42:18,840 --> 00:42:21,880
Speaker 1: on one of those websites and it just was not working.

802
00:42:21,880 --> 00:42:24,320
Speaker 1: It said delete your pictures. I said delete. I deleted

803
00:42:24,360 --> 00:42:26,680
Speaker 1: them all. They'd be gone for one second and they'd

804
00:42:26,680 --> 00:42:29,239
Speaker 1: all pop up again, and so I just went through

805
00:42:29,239 --> 00:42:31,680
Speaker 1: and I emailed. There's a help link at the bottom

806
00:42:31,680 --> 00:42:34,480
Speaker 1: of the website. I emailed. I said, here's my address,

807
00:42:34,520 --> 00:42:36,879
Speaker 1: here's my house, here's the listing. Can you please take

808
00:42:36,880 --> 00:42:40,600
Speaker 1: these pictures off? And I'm not kidding. Within a couple hours,

809
00:42:40,640 --> 00:42:43,600
Speaker 1: I got an email from someone at was It was

810
00:42:43,640 --> 00:42:46,799
Speaker 1: either redfin or Zillow or one of those, and they said, okay,

811
00:42:46,840 --> 00:42:48,800
Speaker 1: we took your stuff down, thank you for doing business

812
00:42:48,840 --> 00:42:50,680
Speaker 1: with us, And I thought that was pretty good. So

813
00:42:51,920 --> 00:42:54,160
Speaker 1: the reason I tell you this DJ is I don't

814
00:42:54,160 --> 00:42:56,680
Speaker 1: think that they are trying to actively not take this down,

815
00:42:56,719 --> 00:42:59,640
Speaker 1: but I think that they are probably swamped with stuff

816
00:42:59,719 --> 00:43:03,320
Speaker 1: and they just need some more pushing. So I would

817
00:43:03,480 --> 00:43:06,400
Speaker 1: maybe even go to another There are some ways you

818
00:43:06,440 --> 00:43:09,000
Speaker 1: can chat, you know with Google as well, so you

819
00:43:09,080 --> 00:43:11,480
Speaker 1: might try to chat with them to do something. I

820
00:43:11,520 --> 00:43:13,960
Speaker 1: know that in you know, with different services, they have

821
00:43:14,000 --> 00:43:16,400
Speaker 1: some chat applications, So maybe go into Google Maps and

822
00:43:16,400 --> 00:43:18,920
Speaker 1: see if there's any contact info there that you might

823
00:43:18,920 --> 00:43:21,839
Speaker 1: be able to get a chat person on chat. But

824
00:43:21,880 --> 00:43:23,600
Speaker 1: that's I think the only way they're going to take

825
00:43:23,640 --> 00:43:28,640
Speaker 1: that that request is probably through the approval the official channels.

826
00:43:29,320 --> 00:43:32,200
Speaker 1: Let's put it that way. Triple eight rich one o

827
00:43:32,320 --> 00:43:35,600
Speaker 1: one eight eight eight seven four to two four one

828
00:43:35,920 --> 00:43:39,120
Speaker 1: zero one. That is the website. Now you got me

829
00:43:39,200 --> 00:43:41,760
Speaker 1: on this whole street view thing, and there's a website

830
00:43:41,800 --> 00:43:45,000
Speaker 1: Google dot Com slash street view. And I don't know

831
00:43:45,000 --> 00:43:47,840
Speaker 1: if you've seen these little cars going down your street,

832
00:43:47,880 --> 00:43:50,440
Speaker 1: but you can actually see where they're going next. So

833
00:43:50,480 --> 00:43:53,560
Speaker 1: it says where we are mapping this month. We drive

834
00:43:53,840 --> 00:43:55,920
Speaker 1: and trek around the world to bring you imagery that

835
00:43:56,040 --> 00:43:58,719
Speaker 1: enhances your experience and helps you discover the world around you.

836
00:43:59,040 --> 00:44:00,759
Speaker 1: If you want to wave at our team, check out

837
00:44:00,760 --> 00:44:03,160
Speaker 1: below where they'll be coming to a location near you,

838
00:44:03,880 --> 00:44:07,000
Speaker 1: and you can put your state in, so I put

839
00:44:07,800 --> 00:44:12,000
Speaker 1: let's put California, and they'll tell you where they're driving

840
00:44:12,040 --> 00:44:15,000
Speaker 1: these little cars from one, twenty twenty four to twelve,

841
00:44:15,040 --> 00:44:18,440
Speaker 1: twenty twenty four. And it's basically every county in California,

842
00:44:18,480 --> 00:44:21,080
Speaker 1: so it's not very exact Los Angeles County. Oh, they'll

843
00:44:21,080 --> 00:44:24,640
Speaker 1: be here sometime this year. That's real good information. Maybe

844
00:44:24,680 --> 00:44:28,000
Speaker 1: if you live in a smaller state, let's try Kentucky. Kentucky,

845
00:44:28,680 --> 00:44:35,080
Speaker 1: they'll be in Jefferson, Bullet, Nelson, Spencer, Anderson, Mercer, Boyle, Lincoln. Anyway,

846
00:44:35,440 --> 00:44:37,640
Speaker 1: Google dot Com slash street view and again, if you

847
00:44:37,680 --> 00:44:41,160
Speaker 1: want those directions on how to remove the Google Maps information,

848
00:44:41,840 --> 00:44:44,440
Speaker 1: open up Google Maps. Look for your street view. Bottom

849
00:44:44,520 --> 00:44:47,360
Speaker 1: right hand corner says report a problem. Complete the form,

850
00:44:47,520 --> 00:44:50,480
Speaker 1: click submit, and ZJ keep me posted if they get

851
00:44:50,520 --> 00:44:51,839
Speaker 1: rid of it. I can't believe it's been a year

852
00:44:51,880 --> 00:44:54,759
Speaker 1: since they took that down. Eighty eight rich one on

853
00:44:54,840 --> 00:44:59,120
Speaker 1: one website, richon Tech dot tv. Coming up we will

854
00:44:59,160 --> 00:45:03,080
Speaker 1: talk about Apple's new mission to make I Message even

855
00:45:03,160 --> 00:45:06,560
Speaker 1: more secure and the bone I have to pick with

856
00:45:06,640 --> 00:45:11,719
Speaker 1: I message. Yeah, we'll talk about that coming up. You

857
00:45:11,800 --> 00:45:21,160
Speaker 1: are listening to rich on Tech. Welcome back to rich

858
00:45:21,239 --> 00:45:26,239
Speaker 1: on Tech. Rich DeMuro here talking technology with Chris in

859
00:45:26,320 --> 00:45:27,919
Speaker 1: Long Beach. Chris, you're on with Rich.

860
00:45:29,000 --> 00:45:32,480
Speaker 11: I don't really have a specific problem other than not

861
00:45:32,560 --> 00:45:33,880
Speaker 11: remembering all my passwords.

862
00:45:34,000 --> 00:45:35,440
Speaker 1: Yeah, well that's a common problem.

863
00:45:36,719 --> 00:45:39,440
Speaker 11: Yeah, I think everybody has it. But my question is

864
00:45:39,920 --> 00:45:45,640
Speaker 11: what do you think of these computer generated strong passwords.

865
00:45:46,400 --> 00:45:50,439
Speaker 1: I think they're excellent. How are you generating them?

866
00:45:51,800 --> 00:45:52,600
Speaker 8: I haven't been.

867
00:45:52,880 --> 00:45:56,319
Speaker 11: Okay, I haven't been because I wasn't. I don't know

868
00:45:56,360 --> 00:46:00,520
Speaker 11: about them. I don't know quite how it works. It

869
00:46:00,640 --> 00:46:04,600
Speaker 11: just would be easier so I wouldn't have to remember. Yes,

870
00:46:06,160 --> 00:46:10,440
Speaker 11: I'm currently using a password manager on Google, okay, and

871
00:46:10,840 --> 00:46:12,560
Speaker 11: that for the most part works well.

872
00:46:12,840 --> 00:46:14,960
Speaker 1: Yeah, and I like that a lot. I think that that.

873
00:46:15,120 --> 00:46:18,040
Speaker 1: So here's what I typically recommend when it comes to passwords.

874
00:46:18,120 --> 00:46:21,160
Speaker 1: Number one, you should absolutely be using a password generator.

875
00:46:21,520 --> 00:46:23,960
Speaker 1: The main thing is that you have to protect that

876
00:46:24,000 --> 00:46:27,680
Speaker 1: password generator with a password that you remember, but also

877
00:46:27,680 --> 00:46:30,600
Speaker 1: two factor authentication. In the case of Google, since it's

878
00:46:30,600 --> 00:46:32,800
Speaker 1: built in, you already have access to your Google account,

879
00:46:33,280 --> 00:46:36,000
Speaker 1: there is a level of you know, it's a little

880
00:46:36,160 --> 00:46:38,480
Speaker 1: dicey because if you lost access to your Google you

881
00:46:38,520 --> 00:46:41,799
Speaker 1: would lose access to these passwords. So that's a consideration.

882
00:46:42,040 --> 00:46:47,000
Speaker 1: But other than that, my recommendation typically is use what's

883
00:46:47,000 --> 00:46:50,640
Speaker 1: built into your apps. So if you have iPhone and

884
00:46:50,680 --> 00:46:53,839
Speaker 1: you're only using iPhone, then iCloud keychain is excellent because

885
00:46:53,880 --> 00:46:56,120
Speaker 1: it works with Apple. They just put in some new

886
00:46:56,160 --> 00:46:59,640
Speaker 1: security restrictions that make that where I can recommend it

887
00:46:59,680 --> 00:47:03,280
Speaker 1: again before I couldn't, now I can, So iCloud Keychain

888
00:47:03,320 --> 00:47:06,279
Speaker 1: is really good there. And then I recommend if you know,

889
00:47:06,320 --> 00:47:08,320
Speaker 1: if you want free, by the way, and if you

890
00:47:08,360 --> 00:47:11,960
Speaker 1: want free and you're using Android or you're using an

891
00:47:11,960 --> 00:47:16,279
Speaker 1: iPhone with Chrome web browser, both on your iPhone and

892
00:47:16,440 --> 00:47:19,640
Speaker 1: or on your desktop, the Google Password Manager works really

893
00:47:19,640 --> 00:47:23,040
Speaker 1: well because they added a feature where Google can fill

894
00:47:23,040 --> 00:47:25,680
Speaker 1: in the passwords across all of your apps on the iPhone,

895
00:47:25,680 --> 00:47:28,239
Speaker 1: not just on Chrome. So that's really nice and you

896
00:47:28,239 --> 00:47:30,120
Speaker 1: can turn that on in your settings. There is an

897
00:47:30,160 --> 00:47:36,000
Speaker 1: option to auto fill with Google Password Manager, so that's

898
00:47:36,080 --> 00:47:38,760
Speaker 1: really easy. Those are two free options. They're very simple,

899
00:47:38,800 --> 00:47:41,160
Speaker 1: they're built into a lot of the things that we

900
00:47:41,280 --> 00:47:43,840
Speaker 1: use today. The other option, if you want free, is

901
00:47:43,840 --> 00:47:47,440
Speaker 1: called Bitwarden, and that will work across all devices. It

902
00:47:47,480 --> 00:47:49,640
Speaker 1: is cross platform, it is open source, and so a

903
00:47:49,680 --> 00:47:51,440
Speaker 1: lot of people like that because they do offer a

904
00:47:51,480 --> 00:47:54,680
Speaker 1: nice free version of that software and people seem to

905
00:47:54,760 --> 00:47:57,680
Speaker 1: like it and then you can get into paid software.

906
00:47:57,800 --> 00:47:59,880
Speaker 1: So there's a lot of paid apps that will do this.

907
00:48:00,040 --> 00:48:02,759
Speaker 1: Y the ones that I like, dash Lane is a

908
00:48:02,760 --> 00:48:06,640
Speaker 1: great one. There's also one called one Password that a

909
00:48:06,640 --> 00:48:08,640
Speaker 1: lot of people like that's really good as well. But

910
00:48:08,680 --> 00:48:10,560
Speaker 1: again those are going to cost you money. You're in,

911
00:48:10,719 --> 00:48:15,640
Speaker 1: you're out. So, Chris, the advice I have is if

912
00:48:15,680 --> 00:48:18,440
Speaker 1: it's working for you, that's great. I would just make

913
00:48:18,440 --> 00:48:22,160
Speaker 1: sure that you use it consistently, and that you use

914
00:48:22,200 --> 00:48:25,120
Speaker 1: it across all of your apps and not just you know,

915
00:48:25,320 --> 00:48:28,319
Speaker 1: selected ones. Are you using this thing most of the

916
00:48:28,320 --> 00:48:29,120
Speaker 1: time or just some of.

917
00:48:29,080 --> 00:48:32,439
Speaker 11: The time the same password or the same app?

918
00:48:32,800 --> 00:48:34,320
Speaker 1: No, the same app? I hope you're not using the

919
00:48:34,360 --> 00:48:34,960
Speaker 1: same password.

920
00:48:35,800 --> 00:48:36,600
Speaker 6: Well, I kind of.

921
00:48:36,560 --> 00:48:39,360
Speaker 11: Have a little bit because it's so hard to remember,

922
00:48:40,400 --> 00:48:44,960
Speaker 11: you know, when you've got a lot of places that

923
00:48:45,000 --> 00:48:47,719
Speaker 11: you go, it's it's just so hard to remember. That's

924
00:48:47,760 --> 00:48:50,399
Speaker 11: what I was, and my daughter came over and set

925
00:48:50,480 --> 00:48:53,680
Speaker 11: up the Google Okay password.

926
00:48:53,360 --> 00:48:56,360
Speaker 1: Manage you do you have an iPhone or Android and

927
00:48:56,920 --> 00:48:58,719
Speaker 1: iPhone okay? You have an iPhone okay, So there is

928
00:48:58,760 --> 00:49:00,960
Speaker 1: a setting you need to turn on to make this

929
00:49:01,080 --> 00:49:03,759
Speaker 1: work much better. So if you go into settings on

930
00:49:03,800 --> 00:49:07,880
Speaker 1: the iPhone and I've got to find this. Oh gosh,

931
00:49:07,960 --> 00:49:09,960
Speaker 1: it's gonna take me a second to find this. It's

932
00:49:10,200 --> 00:49:14,480
Speaker 1: it's a feature called autophil and so let's see here.

933
00:49:14,520 --> 00:49:16,480
Speaker 1: I got to remember where this is on the iPhone.

934
00:49:18,000 --> 00:49:21,080
Speaker 1: Let's see autofill. So basically, the way that the iPhone

935
00:49:21,120 --> 00:49:24,840
Speaker 1: is set up, it's typically set up to use iCloud

936
00:49:24,920 --> 00:49:28,000
Speaker 1: keychain to generate this, but you can change it. Okay.

937
00:49:28,040 --> 00:49:32,080
Speaker 1: So we're gonna go into settings and then password and

938
00:49:32,200 --> 00:49:35,440
Speaker 1: accounts and so let's find that. So there's passwords, okay,

939
00:49:35,719 --> 00:49:37,759
Speaker 1: So you go into passwords and then there's an option

940
00:49:37,840 --> 00:49:40,640
Speaker 1: where it says password options. There it is, Do you

941
00:49:40,680 --> 00:49:46,240
Speaker 1: see that? So if you go into setting settings passwords,

942
00:49:46,480 --> 00:49:47,080
Speaker 1: do you see that?

943
00:49:48,360 --> 00:49:50,160
Speaker 11: I'm trying to get to passwords.

944
00:49:50,560 --> 00:49:53,200
Speaker 1: It's all the way down. It's passed like all the matings.

945
00:49:53,520 --> 00:49:56,359
Speaker 1: You see it, right? Okay, Now you tap there, and

946
00:49:56,400 --> 00:49:59,200
Speaker 1: now you do Now you tap word says password options.

947
00:49:59,239 --> 00:49:59,799
Speaker 1: Do you see that?

948
00:50:01,640 --> 00:50:03,680
Speaker 11: Okay, I'm still not finding passwords.

949
00:50:03,920 --> 00:50:04,960
Speaker 12: Okay.

950
00:50:05,800 --> 00:50:08,719
Speaker 1: So if you go into settings and scroll down past general,

951
00:50:09,160 --> 00:50:12,160
Speaker 1: past privacy and Security, past the app Store, it's right

952
00:50:12,160 --> 00:50:16,000
Speaker 1: at the top of like where it says mail, contacts, Calendar, notes,

953
00:50:16,680 --> 00:50:18,879
Speaker 1: and it says passwords. So if you tap in there

954
00:50:18,960 --> 00:50:20,440
Speaker 1: and I guess this, you know, even if you don't

955
00:50:20,440 --> 00:50:22,200
Speaker 1: find it right away, you can always look for it later.

956
00:50:22,560 --> 00:50:24,640
Speaker 1: But there is when you go inside there, there's a

957
00:50:24,680 --> 00:50:28,840
Speaker 1: thing called password options, and it says use passwords and

958
00:50:28,880 --> 00:50:30,560
Speaker 1: pass keys from.

959
00:50:30,239 --> 00:50:30,960
Speaker 3: Oh here we go.

960
00:50:31,160 --> 00:50:34,239
Speaker 11: Okay, I password okay, got it?

961
00:50:34,320 --> 00:50:36,799
Speaker 1: Okay. So now when you tap password options, what does

962
00:50:36,840 --> 00:50:38,600
Speaker 1: it say there? Which one is selected?

963
00:50:39,560 --> 00:50:39,920
Speaker 3: Give me?

964
00:50:40,560 --> 00:50:44,640
Speaker 11: It says iPhone unlocked, iTunes, app store, wallet, Apple paste

965
00:50:44,800 --> 00:50:48,120
Speaker 11: password auto fill yep, and I do have that turned on?

966
00:50:48,440 --> 00:50:49,960
Speaker 1: And which one is it turned on with? Does it

967
00:50:50,000 --> 00:50:51,799
Speaker 1: say Chrome or does it say Google or does it

968
00:50:51,840 --> 00:50:52,520
Speaker 1: say iCloud?

969
00:50:53,320 --> 00:50:56,319
Speaker 11: It doesn't say, but I use Google Chrome.

970
00:50:56,440 --> 00:50:58,440
Speaker 1: Okay. So what you want to do is you want

971
00:50:58,480 --> 00:51:01,120
Speaker 1: to make sure that Chrome is selected in the autofill

972
00:51:01,200 --> 00:51:03,400
Speaker 1: in the password options, because that is going to make

973
00:51:03,440 --> 00:51:06,200
Speaker 1: it much more magical for you. So when you go

974
00:51:06,280 --> 00:51:09,200
Speaker 1: to an app to log in, you'll be able to

975
00:51:09,280 --> 00:51:13,520
Speaker 1: use Chrome to autofill that password and to not just

976
00:51:13,560 --> 00:51:17,520
Speaker 1: autofill but also auto generate that password. And so what

977
00:51:17,560 --> 00:51:19,400
Speaker 1: you need to do is just basically get into a

978
00:51:19,520 --> 00:51:22,239
Speaker 1: routine of when you set up a new account you're

979
00:51:22,320 --> 00:51:26,239
Speaker 1: using the Google Password manager to not only create that password,

980
00:51:26,520 --> 00:51:29,120
Speaker 1: but also save that password, and that autofill is going

981
00:51:29,160 --> 00:51:30,840
Speaker 1: to be a key part of that. By the way,

982
00:51:30,920 --> 00:51:35,680
Speaker 1: you can also go Chris to Google has their password

983
00:51:35,680 --> 00:51:39,800
Speaker 1: manager online, So if you want to look at passwords

984
00:51:39,920 --> 00:51:43,799
Speaker 1: dot Google dot com on your Chrome web browser will

985
00:51:43,840 --> 00:51:46,279
Speaker 1: actually show you all of the passwords that you have

986
00:51:46,400 --> 00:51:48,920
Speaker 1: saved with Google. So if you want to access those

987
00:51:49,440 --> 00:51:51,680
Speaker 1: on your computer, you can do that. And then inside

988
00:51:51,719 --> 00:51:57,120
Speaker 1: Google Chrome you can also go into your tools and

989
00:51:57,520 --> 00:52:00,319
Speaker 1: your settings and it says passwords and autofill and you

990
00:52:00,360 --> 00:52:02,960
Speaker 1: can find your password manager in there as well. It's

991
00:52:03,000 --> 00:52:05,799
Speaker 1: a little complicated, but it's one of those things you

992
00:52:05,880 --> 00:52:07,520
Speaker 1: just have to get used to, and once you make

993
00:52:07,560 --> 00:52:10,360
Speaker 1: it a routine, it is much safer. I'm glad that

994
00:52:10,400 --> 00:52:12,759
Speaker 1: you're looking out for this though. Coming up, we're going

995
00:52:12,800 --> 00:52:16,000
Speaker 1: to talk privacy of web browsers. You are listening to

996
00:52:16,400 --> 00:52:26,760
Speaker 1: Rich on tech. Arthur Edelstein runs a website called privacytests

997
00:52:26,960 --> 00:52:30,360
Speaker 1: dot org where he does open source tests of web

998
00:52:30,400 --> 00:52:33,320
Speaker 1: browser privacy. Arthur, thanks so much for joining me today.

999
00:52:33,840 --> 00:52:36,040
Speaker 12: Thanks for having me so first off.

1000
00:52:35,880 --> 00:52:38,200
Speaker 1: Tell me about the website Privacy tests dot org. What

1001
00:52:38,320 --> 00:52:39,080
Speaker 1: made you start this.

1002
00:52:40,200 --> 00:52:43,600
Speaker 10: Well, I've been working on browser privacy for about ten years,

1003
00:52:43,640 --> 00:52:49,160
Speaker 10: since twenty fourteen, and developing new privacy protections for web browsers,

1004
00:52:49,560 --> 00:52:52,239
Speaker 10: And after doing it for a few years, I was

1005
00:52:52,640 --> 00:52:54,799
Speaker 10: thinking about, well, how can we share this work that

1006
00:52:54,800 --> 00:52:57,560
Speaker 10: we're doing, because it's actually really hard for anybody to

1007
00:52:57,600 --> 00:53:00,439
Speaker 10: tell which browsers are protecting their privacy or what kinds

1008
00:53:00,440 --> 00:53:04,479
Speaker 10: of privacy protections there are in reality. So I thought,

1009
00:53:04,480 --> 00:53:07,600
Speaker 10: wouldn't wouldn't it be great if we could objectively evaluate

1010
00:53:07,800 --> 00:53:12,080
Speaker 10: browsers to compare them and to look at those privacy protections.

1011
00:53:12,560 --> 00:53:15,520
Speaker 10: So my thinking was to create a variety of automated

1012
00:53:16,000 --> 00:53:20,360
Speaker 10: open source tests that would basically do leak tests of

1013
00:53:20,360 --> 00:53:23,840
Speaker 10: browsers and see what kinds of private information are leaking

1014
00:53:24,440 --> 00:53:26,719
Speaker 10: from different browsers and be able to compare those browsers,

1015
00:53:27,280 --> 00:53:30,200
Speaker 10: and then I could share those results with everybody with

1016
00:53:30,239 --> 00:53:32,920
Speaker 10: the public on a website. So the website that I

1017
00:53:33,120 --> 00:53:36,440
Speaker 10: put together has a large number of tests on a

1018
00:53:36,480 --> 00:53:39,279
Speaker 10: variety of different kinds of leaks. And if you look

1019
00:53:39,280 --> 00:53:42,640
Speaker 10: at the website, you'll see that every column in this

1020
00:53:42,719 --> 00:53:46,759
Speaker 10: big table that I put together is representing a different

1021
00:53:46,800 --> 00:53:49,319
Speaker 10: web browser, and every row of the table is a

1022
00:53:49,360 --> 00:53:53,480
Speaker 10: different leak test, and if a browser is leaking something,

1023
00:53:53,640 --> 00:53:55,759
Speaker 10: then it's failed the test and it gets the red X.

1024
00:53:55,800 --> 00:53:59,280
Speaker 10: But if the browser is protecting your privacy and prevents

1025
00:53:59,280 --> 00:54:01,520
Speaker 10: a particular kind week, then it's going to show a

1026
00:54:01,520 --> 00:54:04,480
Speaker 10: green check mark. So at a glance, you can basically

1027
00:54:04,560 --> 00:54:06,840
Speaker 10: compare all the browsers and see what the state of

1028
00:54:07,840 --> 00:54:12,400
Speaker 10: browser privacy is today and over time. I'm repeatedly running

1029
00:54:12,440 --> 00:54:16,360
Speaker 10: these tests every couple of weeks because browsers are working

1030
00:54:16,440 --> 00:54:18,960
Speaker 10: on their privacy and things are changing over time, so

1031
00:54:19,320 --> 00:54:23,520
Speaker 10: we get also a longitudinal view of what's happening to

1032
00:54:23,600 --> 00:54:25,879
Speaker 10: browsers and the privacy on the web.

1033
00:54:26,160 --> 00:54:28,280
Speaker 1: Yeah, it wasn't something a lot of people thought about,

1034
00:54:28,360 --> 00:54:30,680
Speaker 1: and now it's kind of like front and center when

1035
00:54:30,680 --> 00:54:32,320
Speaker 1: it comes to browsing the web. So what do you

1036
00:54:32,360 --> 00:54:35,359
Speaker 1: think some of the biggest privacy threats are facing the

1037
00:54:35,400 --> 00:54:36,440
Speaker 1: typical web surfer.

1038
00:54:37,760 --> 00:54:42,560
Speaker 10: Well, most websites that you visit are tracking you, and

1039
00:54:42,680 --> 00:54:45,720
Speaker 10: they have invisible trackers embedded in them from a variety

1040
00:54:45,760 --> 00:54:48,480
Speaker 10: of companies. Some of them are big tech companies, some

1041
00:54:48,520 --> 00:54:51,840
Speaker 10: of them are companies that you've never heard of, but

1042
00:54:51,880 --> 00:54:54,480
Speaker 10: they're tracking you around the web. They are recording every

1043
00:54:54,760 --> 00:54:57,920
Speaker 10: web page you visit. Sometimes they're recording things you do

1044
00:54:58,000 --> 00:55:02,320
Speaker 10: on each web page, super invasive. And when they record

1045
00:55:02,360 --> 00:55:05,200
Speaker 10: all this data, then they're using that to build up

1046
00:55:05,400 --> 00:55:10,080
Speaker 10: personal profiles of every person. They have, you know, very

1047
00:55:10,160 --> 00:55:13,759
Speaker 10: complex databases that include all sorts of information about you,

1048
00:55:14,080 --> 00:55:17,640
Speaker 10: often really personal information, including your interests, who you likely

1049
00:55:17,719 --> 00:55:21,400
Speaker 10: voted for, who your relationships are, really almost anything you

1050
00:55:21,400 --> 00:55:24,960
Speaker 10: can think of. They are holding that data and they're

1051
00:55:25,040 --> 00:55:29,959
Speaker 10: using that their goal is to target you with advertising.

1052
00:55:31,239 --> 00:55:34,960
Speaker 10: But that's a huge amount of data that's really sensitive

1053
00:55:35,000 --> 00:55:38,120
Speaker 10: that nobody really agreed to have held by these companies.

1054
00:55:38,920 --> 00:55:43,560
Speaker 10: And what's also quite alarming is that in the past

1055
00:55:43,640 --> 00:55:45,920
Speaker 10: year we've heard there's been a couple of revelations about

1056
00:55:46,239 --> 00:55:48,840
Speaker 10: the US government has been buying up all this data,

1057
00:55:48,920 --> 00:55:53,360
Speaker 10: buying these databases, including a Defense Department and the NSA.

1058
00:55:53,880 --> 00:55:58,719
Speaker 10: And so they're collecting this information indirectly through these advertising companies,

1059
00:55:59,280 --> 00:56:02,040
Speaker 10: and they get all this without a warrant, And to me,

1060
00:56:02,160 --> 00:56:04,759
Speaker 10: that's a very scary thing for our democracy.

1061
00:56:05,400 --> 00:56:07,560
Speaker 1: Wow, that's interesting. So they're getting it kind of in

1062
00:56:07,600 --> 00:56:09,920
Speaker 1: a roundabout way. If you said, if the government came

1063
00:56:10,000 --> 00:56:11,160
Speaker 1: to you and said, hey, do you mind if we

1064
00:56:11,200 --> 00:56:12,720
Speaker 1: track all the stuff that you do on the Internet,

1065
00:56:12,719 --> 00:56:15,799
Speaker 1: you'd say absolutely not. But if Macy's is doing it

1066
00:56:15,800 --> 00:56:18,759
Speaker 1: in Amazon and they're all feeding into this giant database,

1067
00:56:18,840 --> 00:56:21,040
Speaker 1: and you're like, okay, well it's fine, it's just for ads,

1068
00:56:21,400 --> 00:56:25,520
Speaker 1: but that information could be used in different ways exactly. Wow.

1069
00:56:26,000 --> 00:56:29,279
Speaker 1: So what are some of your findings Which browsers I'm

1070
00:56:29,280 --> 00:56:32,439
Speaker 1: looking down the list here this Brave browser. I mean,

1071
00:56:32,520 --> 00:56:34,680
Speaker 1: it seems to check a lot of the boxes, but

1072
00:56:35,440 --> 00:56:38,680
Speaker 1: which browsers tend to have the worst protections out of

1073
00:56:38,680 --> 00:56:41,120
Speaker 1: the box and which ones seem to have the best.

1074
00:56:41,680 --> 00:56:44,920
Speaker 10: So full disclosure, I currently work for Brave. Oh okay,

1075
00:56:45,000 --> 00:56:48,400
Speaker 10: but I run this website independently. I've actually built it

1076
00:56:48,440 --> 00:56:51,319
Speaker 10: before I started working for Brave, and I try to

1077
00:56:51,400 --> 00:56:54,879
Speaker 10: keep it absolutely objective. So if Brave is doing something wrong,

1078
00:56:54,920 --> 00:56:57,920
Speaker 10: I'm going to show it on the in these results.

1079
00:56:58,760 --> 00:57:02,640
Speaker 10: But I never recommend any specific browser because I'm focused

1080
00:57:02,640 --> 00:57:06,960
Speaker 10: on just providing the impartial data. But what I would

1081
00:57:06,960 --> 00:57:10,600
Speaker 10: say is that you do see some clear trends that

1082
00:57:10,680 --> 00:57:15,880
Speaker 10: some browsers are making a big effort to hide a

1083
00:57:15,920 --> 00:57:18,640
Speaker 10: lot of data that is leaking from from your computer,

1084
00:57:19,080 --> 00:57:21,520
Speaker 10: and other other browsers are not and they really have

1085
00:57:21,600 --> 00:57:23,360
Speaker 10: a long way to go to protect your privacy. So

1086
00:57:23,680 --> 00:57:27,800
Speaker 10: no browser is perfect. There's you know, failures among all browsers,

1087
00:57:27,800 --> 00:57:32,360
Speaker 10: but it's it's very clear that some are doing a

1088
00:57:32,360 --> 00:57:33,160
Speaker 10: lot more than others.

1089
00:57:33,240 --> 00:57:33,600
Speaker 6: Right now.

1090
00:57:34,120 --> 00:57:37,320
Speaker 1: So I'm looking at this this little section that says

1091
00:57:37,320 --> 00:57:41,280
Speaker 1: which browsers block important known tracking scripts and pixels, and

1092
00:57:41,320 --> 00:57:44,960
Speaker 1: it's got Adobe, Adobe Audience Manager, Amazon app Nexus, bing

1093
00:57:45,040 --> 00:57:48,720
Speaker 1: ads chart be So these all have nice names that

1094
00:57:48,840 --> 00:57:52,120
Speaker 1: you know, seem friendly. Is that really what's tracking us

1095
00:57:52,160 --> 00:57:55,480
Speaker 1: the most? All these little trackers, these scripts?

1096
00:57:56,280 --> 00:57:59,400
Speaker 10: Yeah, so that list of trackers is just a small

1097
00:57:59,440 --> 00:58:03,400
Speaker 10: part of the actual list is many thousands of different companies.

1098
00:58:03,720 --> 00:58:05,960
Speaker 10: But those are the biggest companies that track on the

1099
00:58:05,960 --> 00:58:09,880
Speaker 10: most websites, and that was found by another study independent

1100
00:58:09,880 --> 00:58:11,840
Speaker 10: of me called who Trackstop Me? So I took the

1101
00:58:11,880 --> 00:58:14,720
Speaker 10: top twenty trackers from their list and I used that

1102
00:58:14,920 --> 00:58:19,600
Speaker 10: to evaluate, Okay, our browsers walking the tracking.

1103
00:58:19,240 --> 00:58:21,520
Speaker 12: From the very most important trackers.

1104
00:58:22,760 --> 00:58:25,760
Speaker 10: And yeah, they are you know, they're companies often that

1105
00:58:25,800 --> 00:58:28,280
Speaker 10: we've heard of. I mean, the biggest tracker is Google,

1106
00:58:28,720 --> 00:58:31,920
Speaker 10: and you know Google is of course the search engine,

1107
00:58:32,120 --> 00:58:36,080
Speaker 10: but they also build them. By far the most popular browser,

1108
00:58:36,080 --> 00:58:40,000
Speaker 10: which is Chrome, and they also are involved in tracking

1109
00:58:40,080 --> 00:58:44,720
Speaker 10: users on most websites you visit through a few different services,

1110
00:58:45,160 --> 00:58:48,280
Speaker 10: and they do that to show ads and also to

1111
00:58:48,880 --> 00:58:52,440
Speaker 10: provide analytics to those websites to see, you know, who's

1112
00:58:52,560 --> 00:58:55,560
Speaker 10: who's visiting my website and where did they come from.

1113
00:58:55,360 --> 00:58:55,800
Speaker 12: And so on.

1114
00:58:57,520 --> 00:59:00,600
Speaker 1: So I guess my question. You know, when you think

1115
00:59:00,600 --> 00:59:03,120
Speaker 1: about this privacy situation, you know we want to be

1116
00:59:03,240 --> 00:59:06,160
Speaker 1: Let's say you want to just browse everything anonymously. That

1117
00:59:06,240 --> 00:59:09,240
Speaker 1: might be ideal, but would the web continue to work.

1118
00:59:11,520 --> 00:59:17,400
Speaker 10: Well, it's a difficult challenge. I think the answer is basically, yes,

1119
00:59:18,040 --> 00:59:21,800
Speaker 10: you can increase your privacy a lot by choosing a

1120
00:59:21,880 --> 00:59:26,479
Speaker 10: browser that protects your privacy. And yeah, you can visit

1121
00:59:26,520 --> 00:59:29,840
Speaker 10: most websites anonymously, but you can't do it with the

1122
00:59:29,880 --> 00:59:32,640
Speaker 10: default browsers. They are going to leak your identity generally speaking.

1123
00:59:33,240 --> 00:59:35,360
Speaker 1: And I've noticed too that a lot of websites, and

1124
00:59:35,400 --> 00:59:37,480
Speaker 1: I've heard that more and more websites are making you

1125
00:59:37,560 --> 00:59:40,720
Speaker 1: log in so that they can know exactly who you

1126
00:59:40,800 --> 00:59:42,920
Speaker 1: are before you, let's say, read an article or do

1127
00:59:43,000 --> 00:59:44,880
Speaker 1: something like that, so that they have a better idea

1128
00:59:44,960 --> 00:59:47,840
Speaker 1: for not only the advertising, but collecting that data.

1129
00:59:49,160 --> 00:59:51,240
Speaker 10: Yeah, that's right. And there are a couple of services

1130
00:59:51,280 --> 00:59:54,400
Speaker 10: now it's becoming more popular that will allow you to

1131
00:59:54,640 --> 00:59:59,600
Speaker 10: generate anonymous email addresses, so you can try to bypath

1132
00:59:59,640 --> 01:00:02,080
Speaker 10: that kind of thing. But obviously that's quite a bit

1133
01:00:02,120 --> 01:00:04,600
Speaker 10: more effort for people to take.

1134
01:00:05,040 --> 01:00:06,880
Speaker 1: Yeah, I mean some of it's built in. I mean

1135
01:00:06,880 --> 01:00:08,920
Speaker 1: to like, you know, like I really feel like Apple

1136
01:00:09,000 --> 01:00:10,640
Speaker 1: is doing a nice job of kind of bringing this

1137
01:00:10,640 --> 01:00:13,680
Speaker 1: stuff to the forefront and making people at least aware

1138
01:00:14,200 --> 01:00:16,840
Speaker 1: of what's happening. You know, when they did that app

1139
01:00:16,880 --> 01:00:20,160
Speaker 1: tracking transparency situation, I mean that really changed kind of

1140
01:00:20,200 --> 01:00:23,160
Speaker 1: like a huge portion of the web and how we

1141
01:00:23,160 --> 01:00:24,160
Speaker 1: were tracked, did it not?

1142
01:00:25,560 --> 01:00:25,760
Speaker 12: Yeah?

1143
01:00:25,800 --> 01:00:30,160
Speaker 10: Absolutely? That was that was super interesting because in part

1144
01:00:30,240 --> 01:00:32,960
Speaker 10: they asked users, you know, are you okay with being tracked?

1145
01:00:32,960 --> 01:00:36,439
Speaker 10: And the answer was was, you know, resoundingly no, We're

1146
01:00:36,440 --> 01:00:37,160
Speaker 10: not okay with it.

1147
01:00:37,600 --> 01:00:37,800
Speaker 12: Yeah.

1148
01:00:37,840 --> 01:00:40,160
Speaker 1: I mean, who's gonna who's gonna say yes to that answer?

1149
01:00:40,240 --> 01:00:42,880
Speaker 1: I mean, I exactly every time I download an app

1150
01:00:42,880 --> 01:00:45,000
Speaker 1: on an Apple device, like last night on Apple TV,

1151
01:00:45,080 --> 01:00:47,160
Speaker 1: I downloaded something that was like, hey, can we track you?

1152
01:00:47,200 --> 01:00:49,120
Speaker 1: And it's like, who's going to say yes to that?

1153
01:00:50,000 --> 01:00:50,240
Speaker 12: Yeah?

1154
01:00:50,360 --> 01:00:52,160
Speaker 10: Yeah, it's kind of a funny question. But it's good

1155
01:00:52,160 --> 01:00:54,680
Speaker 10: to hear the answer. It makes it a little more

1156
01:00:55,520 --> 01:00:57,520
Speaker 10: solid that everybody, everybody wants privacy.

1157
01:00:58,400 --> 01:01:02,640
Speaker 1: And finally, any advice, anything, any takeaways you wanna you

1158
01:01:02,680 --> 01:01:04,680
Speaker 1: want to give before we have to go here about

1159
01:01:04,800 --> 01:01:05,760
Speaker 1: privacy on the web.

1160
01:01:07,040 --> 01:01:09,320
Speaker 10: Yeah, I think you know the most important thing beyond

1161
01:01:10,200 --> 01:01:13,360
Speaker 10: choosing a browser that is generally doing everything it can

1162
01:01:13,440 --> 01:01:15,560
Speaker 10: to protect your privacy, is you want to pick a

1163
01:01:15,640 --> 01:01:19,480
Speaker 10: VPN because your IP address is a big way that

1164
01:01:19,640 --> 01:01:23,520
Speaker 10: websites and third party trackers can can follow you around

1165
01:01:23,560 --> 01:01:26,640
Speaker 10: the web and collect your browsing history. So a good

1166
01:01:26,680 --> 01:01:28,720
Speaker 10: browser isn't quite enough. You also need a VPN.

1167
01:01:29,280 --> 01:01:31,880
Speaker 1: Interesting, all right, We're gonna leave it there. Arthur Edelstein

1168
01:01:32,040 --> 01:01:36,240
Speaker 1: of Privacy tests dot org. That's the website where you

1169
01:01:36,240 --> 01:01:40,200
Speaker 1: can check out the different browsers for desktops, iOS, Android

1170
01:01:40,640 --> 01:01:45,080
Speaker 1: and see which ones are sharing the most information about you.

1171
01:01:45,080 --> 01:01:46,360
Speaker 1: Thanks so much for joining me today.

1172
01:01:46,720 --> 01:01:47,040
Speaker 10: Thank you.

1173
01:01:47,920 --> 01:01:49,600
Speaker 1: All right, the website if you want to link to that.

1174
01:01:49,760 --> 01:01:52,560
Speaker 1: Rich on tech dot TV phone number for the show

1175
01:01:52,640 --> 01:01:55,080
Speaker 1: eight eight eight rich one O one eight eight eight

1176
01:01:55,160 --> 01:01:58,720
Speaker 1: seven four two four one zero one. Coming up, we'll

1177
01:01:58,720 --> 01:02:01,720
Speaker 1: talk about new app from Apple. We'll talk about what

1178
01:02:01,760 --> 01:02:05,560
Speaker 1: Samsung's doing with their phones and much more right here

1179
01:02:05,600 --> 01:02:18,479
Speaker 1: on rich On Tech. Let's go to Pam in Ventura, California. Pam,

1180
01:02:18,480 --> 01:02:20,440
Speaker 1: you're on with rich Hey.

1181
01:02:20,200 --> 01:02:22,600
Speaker 6: Thanks for taking my call. So I have concerns about

1182
01:02:22,640 --> 01:02:25,680
Speaker 6: my credit card that was compromised. I just saw and

1183
01:02:26,440 --> 01:02:28,600
Speaker 6: they already shut it off from the bank. But now

1184
01:02:28,600 --> 01:02:31,120
Speaker 6: I have a linked to like my Amazon account, my

1185
01:02:32,400 --> 01:02:35,840
Speaker 6: you know, utilities and my I'm wondering should I what

1186
01:02:35,880 --> 01:02:38,480
Speaker 6: should I do? Well, change the passwords for everything, or

1187
01:02:38,720 --> 01:02:41,080
Speaker 6: just I don't even know how people get that card.

1188
01:02:41,120 --> 01:02:44,120
Speaker 1: Now, Yeah, it happens, and it's it's odd because it

1189
01:02:44,360 --> 01:02:46,760
Speaker 1: does happen quite often. So they got okay, they got

1190
01:02:46,800 --> 01:02:50,560
Speaker 1: your credit card or debit card number. Credit card okay,

1191
01:02:50,560 --> 01:02:53,160
Speaker 1: so it's a credit card number and they so, how

1192
01:02:53,160 --> 01:02:55,360
Speaker 1: did you figure this out? You saw a charge or what?

1193
01:02:56,400 --> 01:02:58,960
Speaker 6: I checked my account probably twice a day, and I

1194
01:02:59,000 --> 01:03:03,400
Speaker 6: saw a teacher and the bank called me, and then

1195
01:03:03,440 --> 01:03:06,680
Speaker 6: I was skeptical about taking the call or even giving

1196
01:03:06,760 --> 01:03:10,080
Speaker 6: an information, But then when they verified themselves, I verified me.

1197
01:03:10,440 --> 01:03:12,439
Speaker 1: Okay, well that's good. I'm glad you did that, because

1198
01:03:12,480 --> 01:03:15,120
Speaker 1: we do need to be concerned about that. So the

1199
01:03:15,200 --> 01:03:17,960
Speaker 1: bank called you and said hey, uh, is this a

1200
01:03:17,960 --> 01:03:19,560
Speaker 1: transaction that you're trying to make?

1201
01:03:21,000 --> 01:03:22,840
Speaker 6: No, they said, did you make this transaction?

1202
01:03:24,560 --> 01:03:25,720
Speaker 1: Okay, and you didn't.

1203
01:03:26,600 --> 01:03:29,880
Speaker 6: No. Okay, So like to one in Florida, one in

1204
01:03:29,920 --> 01:03:33,280
Speaker 6: New York, and somewhere else that of Chipotele.

1205
01:03:33,240 --> 01:03:35,240
Speaker 13: Oh wow, I'm like, I never eat at Chipotle.

1206
01:03:35,560 --> 01:03:37,919
Speaker 1: I was going to say, someone someone's eating good.

1207
01:03:38,680 --> 01:03:41,000
Speaker 6: Yeah, right, but it was like five hundred and five

1208
01:03:41,080 --> 01:03:42,439
Speaker 6: hundred and then twelve.

1209
01:03:42,400 --> 01:03:44,400
Speaker 1: Five hundred out at Chipotle.

1210
01:03:45,200 --> 01:03:45,439
Speaker 6: No.

1211
01:03:45,440 --> 01:03:47,160
Speaker 2: No, at these other places.

1212
01:03:46,840 --> 01:03:48,000
Speaker 1: I was going to say, they must have added the

1213
01:03:48,000 --> 01:03:52,080
Speaker 1: guacamole on that one, right man. Okay. So I mean,

1214
01:03:52,080 --> 01:03:54,880
Speaker 1: here's the thing with a credit card number one your

1215
01:03:54,920 --> 01:03:58,960
Speaker 1: your number has been deactivated, so it doesn't really make

1216
01:03:58,960 --> 01:03:59,960
Speaker 1: a difference at this point.

1217
01:04:00,160 --> 01:04:00,400
Speaker 6: Okay.

1218
01:04:00,640 --> 01:04:02,960
Speaker 1: So I would say for any account that you have.

1219
01:04:03,480 --> 01:04:06,240
Speaker 1: Now here's the interesting little quirk with these credit cards.

1220
01:04:06,240 --> 01:04:09,720
Speaker 1: Sometimes when they when they issue a new number, if

1221
01:04:09,720 --> 01:04:11,880
Speaker 1: you have let's say on Amazon or something like that,

1222
01:04:12,000 --> 01:04:14,479
Speaker 1: sometimes these rely like if you have a subscription on there,

1223
01:04:14,880 --> 01:04:19,280
Speaker 1: that subscription may continue to work, so it may just

1224
01:04:19,320 --> 01:04:22,440
Speaker 1: follow through without you doing anything. Now, on places that

1225
01:04:22,480 --> 01:04:24,360
Speaker 1: you have this card, what I would do is probably

1226
01:04:24,400 --> 01:04:27,560
Speaker 1: just go ahead and delete that card. Number from that system.

1227
01:04:27,920 --> 01:04:30,919
Speaker 1: But I don't think that they got anything else other

1228
01:04:30,960 --> 01:04:32,400
Speaker 1: than your card number. Like I don't think you need

1229
01:04:32,440 --> 01:04:34,760
Speaker 1: to like change your Amazon account or anything like that. Like,

1230
01:04:34,760 --> 01:04:37,880
Speaker 1: it's just a matter of deleting this card where it's saved,

1231
01:04:38,200 --> 01:04:39,920
Speaker 1: and then when you get your new card, put that

1232
01:04:39,960 --> 01:04:42,560
Speaker 1: card into the account. And that's basically it.

1233
01:04:43,720 --> 01:04:47,919
Speaker 6: Yeah, I was pretty freaked out. I am really good

1234
01:04:47,960 --> 01:04:49,000
Speaker 6: about you know too.

1235
01:04:52,040 --> 01:04:54,400
Speaker 10: Yeah, the two factor two factor authentic.

1236
01:04:54,840 --> 01:04:59,400
Speaker 1: Yeah, well yeah, it's it seems to be a mystery

1237
01:04:59,480 --> 01:05:01,640
Speaker 1: how these people get these numbers. But I will give

1238
01:05:01,640 --> 01:05:05,760
Speaker 1: you a couple of tips from now on whenever possible.

1239
01:05:05,800 --> 01:05:08,760
Speaker 1: And I know this seems counterintuitive, but I would add

1240
01:05:08,800 --> 01:05:12,480
Speaker 1: your debit card or your card too, or your credit card,

1241
01:05:12,480 --> 01:05:16,560
Speaker 1: whatever you use. I would add that to your Apple

1242
01:05:16,560 --> 01:05:20,720
Speaker 1: Pay or your Google Pay, Google Wallet or Samsung Pay,

1243
01:05:20,840 --> 01:05:24,400
Speaker 1: and use tap to pay as much as possible. Tap

1244
01:05:24,440 --> 01:05:27,320
Speaker 1: to Pay does not share your actual credit card number.

1245
01:05:27,480 --> 01:05:31,040
Speaker 1: It only shares a one time number, and so that

1246
01:05:31,080 --> 01:05:33,840
Speaker 1: will really protect your number from being out there when

1247
01:05:33,880 --> 01:05:35,440
Speaker 1: you are out and about. If you don't want to

1248
01:05:35,440 --> 01:05:39,280
Speaker 1: do that, you always use the chip when possible. Put

1249
01:05:39,280 --> 01:05:42,200
Speaker 1: the chip into the reader instead of swiping. Most of

1250
01:05:42,240 --> 01:05:45,040
Speaker 1: the time. You know, when you swipe your credit card,

1251
01:05:45,120 --> 01:05:49,520
Speaker 1: your actual card number is being given to that retailer,

1252
01:05:49,640 --> 01:05:51,720
Speaker 1: but when you put the chip in or you use

1253
01:05:51,760 --> 01:05:54,480
Speaker 1: tap to pay, they're getting a one time number that

1254
01:05:54,560 --> 01:05:57,280
Speaker 1: only works for that one transaction, so they really can't

1255
01:05:57,560 --> 01:06:00,840
Speaker 1: get your number of your card from there. Otherwise, if

1256
01:06:00,880 --> 01:06:05,760
Speaker 1: you are shopping online, when possible, if you can use

1257
01:06:06,240 --> 01:06:08,560
Speaker 1: a one time card number, if you're some of the

1258
01:06:08,560 --> 01:06:10,720
Speaker 1: credit cards and debit cards allow that they give you

1259
01:06:10,760 --> 01:06:12,680
Speaker 1: like a one time number, they'll generate it for you.

1260
01:06:13,160 --> 01:06:15,840
Speaker 1: If not, you try to use whether it's Google pay

1261
01:06:15,960 --> 01:06:19,200
Speaker 1: or Apple pay or even PayPal on these websites as

1262
01:06:19,240 --> 01:06:21,240
Speaker 1: like a third party kind of payment system, so they

1263
01:06:21,240 --> 01:06:24,560
Speaker 1: don't actually get your real number. Or there is a

1264
01:06:24,600 --> 01:06:29,160
Speaker 1: website called privacy dot com and you can put I

1265
01:06:29,200 --> 01:06:31,880
Speaker 1: believe you have to use your debit card or your

1266
01:06:32,040 --> 01:06:33,480
Speaker 1: bank accounts, so you do have to have a little

1267
01:06:33,520 --> 01:06:36,360
Speaker 1: bit of trust in that to give that information out,

1268
01:06:36,360 --> 01:06:40,439
Speaker 1: which I rarely do. But they can generate a one

1269
01:06:40,520 --> 01:06:43,880
Speaker 1: time number for you, and that's actually quite handy for

1270
01:06:43,960 --> 01:06:48,200
Speaker 1: signing up for subscriptions. So for free you can generate

1271
01:06:48,320 --> 01:06:50,920
Speaker 1: up to twelve cards per month. And so let me

1272
01:06:50,920 --> 01:06:52,760
Speaker 1: give you an example, let's say you sign up for

1273
01:06:52,800 --> 01:06:55,920
Speaker 1: a free trial of Paramount Plus and it says we'll

1274
01:06:55,920 --> 01:06:58,040
Speaker 1: give you seven days free and on the eighth day

1275
01:06:58,080 --> 01:07:00,280
Speaker 1: we're going to charge you. Well, you can use this

1276
01:07:00,320 --> 01:07:02,800
Speaker 1: privacy dot com to generate a one time number that

1277
01:07:02,840 --> 01:07:05,720
Speaker 1: they can authorize the transaction, but the number is not

1278
01:07:05,760 --> 01:07:08,160
Speaker 1: going to work after that. So when Paramount goes to

1279
01:07:08,240 --> 01:07:10,840
Speaker 1: charge you on that eighth day, when you forget, by

1280
01:07:10,880 --> 01:07:13,560
Speaker 1: the way, because you inevitably do, that charge will not

1281
01:07:13,640 --> 01:07:15,840
Speaker 1: go through and you'll get an email from Paramount saying, hey,

1282
01:07:15,880 --> 01:07:17,480
Speaker 1: there's a problem with your card. We can't charge you

1283
01:07:17,480 --> 01:07:19,560
Speaker 1: if you're a subscription and you go, oh, let me

1284
01:07:19,840 --> 01:07:22,120
Speaker 1: delete that subscription because I really am I'm okay, I

1285
01:07:22,160 --> 01:07:24,720
Speaker 1: don't need that. So privacy dot com is a good

1286
01:07:24,720 --> 01:07:26,320
Speaker 1: way to do that. It's a it's kind of a

1287
01:07:26,320 --> 01:07:28,800
Speaker 1: little bit of a trick, a little bit of a game,

1288
01:07:29,160 --> 01:07:31,440
Speaker 1: but it's it's one of those tools to have in

1289
01:07:31,480 --> 01:07:33,560
Speaker 1: your back pocket if you want to protect your information.

1290
01:07:34,880 --> 01:07:36,840
Speaker 1: Thanks for the call, Pam. I know that is always

1291
01:07:37,640 --> 01:07:41,040
Speaker 1: always just the worst when your number is taken and

1292
01:07:41,080 --> 01:07:42,960
Speaker 1: it really is not fun. I had this happen to

1293
01:07:43,000 --> 01:07:47,880
Speaker 1: me years ago. It was someone made a transaction at

1294
01:07:47,880 --> 01:07:50,800
Speaker 1: like a kind of like the Walmart of Spain. I

1295
01:07:50,840 --> 01:07:53,840
Speaker 1: forget it's called it Carrie for or something, and I

1296
01:07:53,880 --> 01:07:55,760
Speaker 1: was like, what, I'm not in Spain right now, and

1297
01:07:55,800 --> 01:07:58,360
Speaker 1: they used, you know, they made a big transaction. Long

1298
01:07:58,400 --> 01:08:00,640
Speaker 1: story short, When I went to Spain, I was walking

1299
01:08:00,680 --> 01:08:03,439
Speaker 1: down the street and I saw the place like the chain.

1300
01:08:03,480 --> 01:08:06,200
Speaker 1: I was like, oh, that's the place where they took

1301
01:08:06,200 --> 01:08:09,280
Speaker 1: my number that time. Now it was like a chain store,

1302
01:08:09,320 --> 01:08:11,480
Speaker 1: so it wasn't that exact location. Now, if I was

1303
01:08:11,520 --> 01:08:15,680
Speaker 1: really wild, I would go to that anyway. Samsung, let's

1304
01:08:15,680 --> 01:08:19,519
Speaker 1: give you some Samsung news. Samsung couple of announcements this week.

1305
01:08:19,600 --> 01:08:22,800
Speaker 1: Number one, if you have the Galaxy S twenty four,

1306
01:08:22,880 --> 01:08:26,519
Speaker 1: it got a major update, So go into your settings

1307
01:08:26,560 --> 01:08:29,879
Speaker 1: and update the software for the Galaxy S twenty four series,

1308
01:08:30,160 --> 01:08:31,920
Speaker 1: whether you got the S twenty four, the S twenty

1309
01:08:31,960 --> 01:08:35,080
Speaker 1: four Plus, or the S twenty four Ultra. Samsung was

1310
01:08:35,120 --> 01:08:37,759
Speaker 1: promising this first major update. They said, yes, we listened

1311
01:08:37,760 --> 01:08:40,920
Speaker 1: to user feedback. We updated the screen. So they added

1312
01:08:40,920 --> 01:08:42,680
Speaker 1: a vividness slider, so if you want to make your

1313
01:08:42,720 --> 01:08:45,360
Speaker 1: screen look more vivid, you can, And they did a

1314
01:08:45,360 --> 01:08:47,960
Speaker 1: lot of fixes for the camera. And I told you

1315
01:08:48,000 --> 01:08:49,759
Speaker 1: that there was a lot of issues with the camera.

1316
01:08:50,000 --> 01:08:52,000
Speaker 1: It's a great camera, but they needed to polish it

1317
01:08:52,080 --> 01:08:53,479
Speaker 1: up a little bit, and they did do that, and

1318
01:08:53,479 --> 01:08:56,000
Speaker 1: I've been using the update. Seems to be better, but

1319
01:08:56,120 --> 01:08:57,720
Speaker 1: I'll have to use it for a little bit to

1320
01:08:57,760 --> 01:08:59,679
Speaker 1: kind of see. But if you have an S twenty

1321
01:08:59,680 --> 01:09:05,120
Speaker 1: four series, definitely check your settings uh. If you want

1322
01:09:05,120 --> 01:09:08,280
Speaker 1: to check your software updates, you go into UH, let's see,

1323
01:09:08,280 --> 01:09:11,360
Speaker 1: I'll do this right now. Go into settings, go into

1324
01:09:11,400 --> 01:09:15,479
Speaker 1: software Update, download and Install and it will be there.

1325
01:09:15,680 --> 01:09:17,160
Speaker 1: So it should be there. It was there on the

1326
01:09:17,160 --> 01:09:19,519
Speaker 1: first day they said it would be. Now. If you

1327
01:09:19,680 --> 01:09:24,439
Speaker 1: have an older Samsung device, the S twenty three series,

1328
01:09:24,960 --> 01:09:27,840
Speaker 1: S twenty three FE and one of the new foldables,

1329
01:09:27,840 --> 01:09:30,519
Speaker 1: the z Fold five, the z Flip five, or even

1330
01:09:30,560 --> 01:09:34,160
Speaker 1: some of their recent tablets, you are getting the new

1331
01:09:34,200 --> 01:09:37,719
Speaker 1: AI features. So that will come out in a software update,

1332
01:09:37,760 --> 01:09:41,679
Speaker 1: and that is coming out in March, so sometime in March.

1333
01:09:41,760 --> 01:09:44,320
Speaker 1: That gives them you know, March is just around the corner,

1334
01:09:44,320 --> 01:09:46,080
Speaker 1: but that gives them a whole couple of weeks here.

1335
01:09:46,439 --> 01:09:48,840
Speaker 1: But you will get all of those AI features that

1336
01:09:48,880 --> 01:09:51,960
Speaker 1: came to the new phone. They are coming to your phone,

1337
01:09:52,200 --> 01:09:53,720
Speaker 1: so are you happy you did an upgrade, because you're

1338
01:09:53,760 --> 01:09:56,479
Speaker 1: getting the upgrade anyway. Eighty to eight rich one oh

1339
01:09:56,520 --> 01:09:59,240
Speaker 1: one eight eight eight seven four to two, four to

1340
01:09:59,320 --> 01:10:07,519
Speaker 1: one zero one. This is rich on Tech. Welcome back

1341
01:10:07,560 --> 01:10:11,479
Speaker 1: to rich on Tech, rich DeMuro. Here the website for

1342
01:10:11,560 --> 01:10:16,960
Speaker 1: the show rich on Tech dot TV. I did send

1343
01:10:17,000 --> 01:10:19,439
Speaker 1: out a newsletter this week, So if you want to

1344
01:10:19,479 --> 01:10:21,559
Speaker 1: sign up for the newsletter, it is free. You can

1345
01:10:21,560 --> 01:10:24,280
Speaker 1: go to the website rich on Tech dot TV, pop

1346
01:10:24,320 --> 01:10:27,920
Speaker 1: in your email address, you'll get the newsletter, could read

1347
01:10:27,960 --> 01:10:30,479
Speaker 1: the current one, and if you don't like it, you

1348
01:10:30,479 --> 01:10:32,080
Speaker 1: can on subscribe. It's not like one of these things

1349
01:10:32,080 --> 01:10:35,160
Speaker 1: where it's impossible you just we don't share the email

1350
01:10:35,200 --> 01:10:38,320
Speaker 1: or anything, and just you just get my thoughts once

1351
01:10:38,360 --> 01:10:40,200
Speaker 1: a week and you get all the stuff I talk about.

1352
01:10:40,200 --> 01:10:41,600
Speaker 1: You get a link to the show, you get the

1353
01:10:41,680 --> 01:10:45,080
Speaker 1: TV segments I do, uh, you know, the little websites

1354
01:10:45,120 --> 01:10:47,960
Speaker 1: that I think are interesting, or the tools, whatever it is.

1355
01:10:48,040 --> 01:10:50,240
Speaker 1: I'll just put it all in there. It's like basically

1356
01:10:50,320 --> 01:10:52,320
Speaker 1: me talking to you the way it is here, except

1357
01:10:52,400 --> 01:10:55,400
Speaker 1: in a newsletter. So rich on Tech dot TV, put

1358
01:10:55,400 --> 01:10:57,760
Speaker 1: your email address in, you can get the newsletter, and

1359
01:10:57,800 --> 01:11:00,439
Speaker 1: while you're at the website. You can also prese past

1360
01:11:00,479 --> 01:11:03,720
Speaker 1: segments see what I do for TV, and there's just

1361
01:11:03,760 --> 01:11:08,599
Speaker 1: a lot there. Let's go to Elsa in Plia del Rey, California. Elsa.

1362
01:11:08,600 --> 01:11:10,639
Speaker 1: You're on with Wretch Hi Rich.

1363
01:11:10,720 --> 01:11:12,760
Speaker 3: I would listening to the segment about the credit card

1364
01:11:12,760 --> 01:11:13,680
Speaker 3: being compromised.

1365
01:11:13,840 --> 01:11:15,120
Speaker 1: Yes, So in the.

1366
01:11:15,120 --> 01:11:18,080
Speaker 3: Past month, I had two credit cards compromised. One was

1367
01:11:18,120 --> 01:11:21,599
Speaker 3: a Visa Costco card which I only used to shop

1368
01:11:21,640 --> 01:11:24,679
Speaker 3: at Costco or get gaffs, and that would compromise about

1369
01:11:24,680 --> 01:11:25,200
Speaker 3: two days.

1370
01:11:25,479 --> 01:11:27,040
Speaker 9: I got word two days later.

1371
01:11:28,400 --> 01:11:30,679
Speaker 3: But my son check an account from a credit union

1372
01:11:30,760 --> 01:11:34,519
Speaker 3: also got compromised, and he got a call from them saying,

1373
01:11:34,840 --> 01:11:37,040
Speaker 3: you know you got compromised. Well, come to find out

1374
01:11:37,040 --> 01:11:39,720
Speaker 3: it was not the credit union. So my point is

1375
01:11:39,800 --> 01:11:42,280
Speaker 3: that the bank won't call you. They'll email you or

1376
01:11:42,320 --> 01:11:45,080
Speaker 3: text you and tell you what's going on, but they

1377
01:11:45,080 --> 01:11:47,840
Speaker 3: won't call you. The caller is that the bank called her. Yeah,

1378
01:11:47,920 --> 01:11:50,240
Speaker 3: they don't do that for that reason. As you say,

1379
01:11:50,360 --> 01:11:53,559
Speaker 3: you suggest get your card and call the bank directly.

1380
01:11:53,800 --> 01:11:56,519
Speaker 1: Yes, And I actually wondered about that when she said that.

1381
01:11:57,240 --> 01:12:00,320
Speaker 1: I was curious because most of the time, like for me,

1382
01:12:00,479 --> 01:12:03,639
Speaker 1: like what's happening, and I've traveled like all over the place,

1383
01:12:03,720 --> 01:12:06,240
Speaker 1: and ninety nine percent of the time, either my card

1384
01:12:06,320 --> 01:12:09,240
Speaker 1: is declined just like straight out like the other day,

1385
01:12:09,280 --> 01:12:11,919
Speaker 1: my card was declined. I was using it at Target,

1386
01:12:12,520 --> 01:12:14,760
Speaker 1: and my card was declined when I used it for

1387
01:12:14,840 --> 01:12:17,000
Speaker 1: my phone on tap to pay. But then when I

1388
01:12:17,040 --> 01:12:19,439
Speaker 1: actually put my card in as a chip, like I

1389
01:12:19,479 --> 01:12:21,280
Speaker 1: took the physical card out of my wallet and put

1390
01:12:21,320 --> 01:12:24,400
Speaker 1: it in, it went through no problem. Other times I'll

1391
01:12:24,400 --> 01:12:27,439
Speaker 1: notice I'll get a text immediately for my bank and

1392
01:12:27,479 --> 01:12:29,519
Speaker 1: they'll say, hey, was this you that just tried to

1393
01:12:29,520 --> 01:12:32,479
Speaker 1: make this transaction, and it'll give the transaction and the

1394
01:12:32,560 --> 01:12:35,200
Speaker 1: number and the amount and all that stuff, and you press,

1395
01:12:35,320 --> 01:12:37,760
Speaker 1: you know, say why or no, or you know, you'd

1396
01:12:37,760 --> 01:12:42,280
Speaker 1: reply with a Y or an N. But calling I

1397
01:12:42,280 --> 01:12:44,200
Speaker 1: I'm trying to remember if I have ever gotten a call.

1398
01:12:44,400 --> 01:12:46,439
Speaker 1: Maybe banks did that in the past, and maybe there

1399
01:12:46,439 --> 01:12:48,920
Speaker 1: are still some banks that do that. But also, you're

1400
01:12:48,960 --> 01:12:53,160
Speaker 1: absolutely right, your your red flag scam alert should go

1401
01:12:53,280 --> 01:12:56,200
Speaker 1: up and say hold on, is this really my bank?

1402
01:12:56,240 --> 01:12:57,960
Speaker 1: Because what they're gonna do is they're gonna say, hey,

1403
01:12:58,120 --> 01:13:01,040
Speaker 1: can you confirm your card number, can you confirm your

1404
01:13:01,080 --> 01:13:04,439
Speaker 1: social oh, can you confirm your data? Birth now You've

1405
01:13:04,520 --> 01:13:08,200
Speaker 1: just given someone three identifying pieces of information that they

1406
01:13:08,200 --> 01:13:10,960
Speaker 1: can really use against you. And by the way, in

1407
01:13:11,000 --> 01:13:13,240
Speaker 1: real time as you're telling them that, they're probably using

1408
01:13:13,240 --> 01:13:17,639
Speaker 1: that number instantly before it gets turned off. So good reminder, Elsa.

1409
01:13:17,720 --> 01:13:20,120
Speaker 1: And have you have you had any issues since?

1410
01:13:21,640 --> 01:13:23,439
Speaker 3: No, what I was going to say, also with the

1411
01:13:23,479 --> 01:13:25,320
Speaker 3: next day, he went to the credit union and they

1412
01:13:25,320 --> 01:13:28,840
Speaker 3: have wiped out his checking account. Oh yeah, So what

1413
01:13:28,920 --> 01:13:30,760
Speaker 3: we ended up doing is I went to the three

1414
01:13:30,800 --> 01:13:33,519
Speaker 3: credit bureaus and sproze his accounts so they couldn't open

1415
01:13:33,560 --> 01:13:35,280
Speaker 3: anything new. That was the other thing we did.

1416
01:13:35,560 --> 01:13:37,040
Speaker 1: And did he ever get his money back from the

1417
01:13:37,040 --> 01:13:37,679
Speaker 1: credit union?

1418
01:13:38,240 --> 01:13:38,599
Speaker 9: Yes?

1419
01:13:38,840 --> 01:13:42,479
Speaker 1: Oh well that's good. Now interesting, Okay, well, I'm glad

1420
01:13:42,520 --> 01:13:43,040
Speaker 1: to hear that.

1421
01:13:43,680 --> 01:13:46,800
Speaker 3: I think they have to. I think they have to

1422
01:13:47,000 --> 01:13:49,040
Speaker 3: guarantee your phone through I think it's two hundred and

1423
01:13:49,080 --> 01:13:53,439
Speaker 3: fifty thousand dollars if they are the FDIC, So you

1424
01:13:53,520 --> 01:13:54,800
Speaker 3: normally do get your money back.

1425
01:13:55,040 --> 01:13:56,800
Speaker 1: Wow, it might take a while. I mean, I know

1426
01:13:56,880 --> 01:14:00,519
Speaker 1: with credit card versus debit card. Debit card, it's your

1427
01:14:00,520 --> 01:14:02,439
Speaker 1: money that you're trying to get back. Credit card it's

1428
01:14:02,520 --> 01:14:04,240
Speaker 1: you know, you just dispute it and you got to wait.

1429
01:14:04,320 --> 01:14:08,040
Speaker 1: But good advice, Elsa, thanks for calling in today. Appreciate it.

1430
01:14:08,680 --> 01:14:11,040
Speaker 3: Sure it helped to listen to you Rich, So thank you.

1431
01:14:11,280 --> 01:14:13,320
Speaker 1: Oh well, thank you. Well, look at we're teaching each

1432
01:14:13,360 --> 01:14:16,920
Speaker 1: other today. It's this is like a group effort today. Yes,

1433
01:14:17,560 --> 01:14:19,920
Speaker 1: all right, Elsa, have a great day. Thank you. Let's

1434
01:14:20,000 --> 01:14:23,960
Speaker 1: go to Alan Alan in West La Alan. You're on with.

1435
01:14:24,040 --> 01:14:25,360
Speaker 4: Rich Hie Rich.

1436
01:14:25,439 --> 01:14:28,160
Speaker 13: Thanks for taking my call. My parents, who are seniors

1437
01:14:28,240 --> 01:14:30,439
Speaker 13: ninety five and eighty eight, are about to lose their

1438
01:14:30,479 --> 01:14:34,000
Speaker 13: favorite cable slash satellite channel. It's going to go streaming only.

1439
01:14:34,400 --> 01:14:36,200
Speaker 13: What I don't know is I don't think all their

1440
01:14:36,200 --> 01:14:38,800
Speaker 13: TV sets are smart TVs. Is there any way for

1441
01:14:38,840 --> 01:14:41,880
Speaker 13: me to easily allow them to still watch those stream

1442
01:14:41,960 --> 01:14:44,040
Speaker 13: channels on those TV sets? Or do we need to

1443
01:14:44,040 --> 01:14:45,000
Speaker 13: buy new sets?

1444
01:14:45,560 --> 01:14:47,120
Speaker 1: No, you don't need to buy a new set. I

1445
01:14:47,200 --> 01:14:51,280
Speaker 1: think the easiest way would be a stick like a Well,

1446
01:14:51,280 --> 01:14:52,760
Speaker 1: did you say they're smart TVs or not?

1447
01:14:53,160 --> 01:14:55,400
Speaker 13: I'm not sure if all their TVs are smart teas.

1448
01:14:55,479 --> 01:14:57,240
Speaker 13: I think they have one or two smart TVs, but

1449
01:14:57,280 --> 01:14:58,439
Speaker 13: the other ones, I'm not so sure.

1450
01:14:58,680 --> 01:15:01,639
Speaker 1: And even if they are, if this channel, is this

1451
01:15:01,800 --> 01:15:03,799
Speaker 1: channel going to an app?

1452
01:15:05,160 --> 01:15:06,599
Speaker 13: Yeah, we're going to go it has.

1453
01:15:06,920 --> 01:15:07,720
Speaker 4: Well, I take it back.

1454
01:15:07,760 --> 01:15:09,959
Speaker 13: I think it's just gonna stream online, but I'm not positive.

1455
01:15:10,120 --> 01:15:12,760
Speaker 1: Oh well, okay, that makes a difference because if it's

1456
01:15:12,920 --> 01:15:15,479
Speaker 1: just streaming online, that's gonna be trickier to get on

1457
01:15:15,520 --> 01:15:18,360
Speaker 1: your TV set, especially for your parents. You said they

1458
01:15:18,400 --> 01:15:21,439
Speaker 1: were how old eighty eight? Wow?

1459
01:15:21,479 --> 01:15:24,759
Speaker 13: Good for you, healthy, still doing well, but not exactly

1460
01:15:24,840 --> 01:15:25,400
Speaker 13: tech savvy.

1461
01:15:25,479 --> 01:15:29,439
Speaker 1: Yeah, well, I mean so, I because here's the thing.

1462
01:15:29,479 --> 01:15:32,280
Speaker 1: If this if this uh TV channel is going to

1463
01:15:32,360 --> 01:15:35,920
Speaker 1: streaming only, which is like on a website, that would

1464
01:15:36,000 --> 01:15:38,960
Speaker 1: require them to go to that website and press the stream,

1465
01:15:38,960 --> 01:15:42,679
Speaker 1: which would be very complicated. Now, Amazon and some other

1466
01:15:42,880 --> 01:15:46,240
Speaker 1: devices do have a web browser built in, but and

1467
01:15:46,280 --> 01:15:48,439
Speaker 1: you could do that, but it's not easy. I mean

1468
01:15:48,479 --> 01:15:50,639
Speaker 1: it's it's definitely not something that's like simple to do.

1469
01:15:51,120 --> 01:15:54,240
Speaker 1: I'm guessing that if this channel is going streaming only,

1470
01:15:54,600 --> 01:15:56,880
Speaker 1: they're probably gonna come out with an app that would

1471
01:15:56,880 --> 01:16:00,040
Speaker 1: be available on all the major platforms. So what I

1472
01:16:00,080 --> 01:16:04,040
Speaker 1: would do is I would go on to this whatever

1473
01:16:04,040 --> 01:16:08,479
Speaker 1: this channel is, and I would see where it's going

1474
01:16:08,560 --> 01:16:10,559
Speaker 1: to be streaming, So are they coming out with an app?

1475
01:16:11,000 --> 01:16:14,679
Speaker 1: And I would check to see what platform that app

1476
01:16:14,720 --> 01:16:17,520
Speaker 1: is going to be available on there's three major streaming platforms.

1477
01:16:17,520 --> 01:16:19,760
Speaker 1: You've got you got a couple, maybe more than three.

1478
01:16:19,800 --> 01:16:24,759
Speaker 1: You've got Roku, you've got Fire TV, You've got Google TV,

1479
01:16:25,000 --> 01:16:26,920
Speaker 1: and you've got Apple TV. Those are kind of the

1480
01:16:27,000 --> 01:16:30,880
Speaker 1: main four. So I think for your parents, the easiest

1481
01:16:31,000 --> 01:16:35,960
Speaker 1: is probably going to be the Fire TV stick and

1482
01:16:36,000 --> 01:16:38,040
Speaker 1: that you can get for about thirty five dollars or

1483
01:16:38,080 --> 01:16:40,439
Speaker 1: cheaper on Amazon. You plug it into the back of

1484
01:16:40,479 --> 01:16:42,599
Speaker 1: the TV. It comes with the remote and you can

1485
01:16:42,640 --> 01:16:45,280
Speaker 1: easily just install this app on there and your parents

1486
01:16:45,280 --> 01:16:47,680
Speaker 1: will have it in Is this TV Japan that you're

1487
01:16:47,680 --> 01:16:48,639
Speaker 1: talking about or No.

1488
01:16:48,560 --> 01:16:50,240
Speaker 13: That's exactly what I'm talking about.

1489
01:16:50,360 --> 01:16:52,240
Speaker 1: I was gonna say because I I remember reading an

1490
01:16:52,320 --> 01:16:54,800
Speaker 1: article about this, and all of the articles, by the way,

1491
01:16:55,240 --> 01:16:57,439
Speaker 1: they all the headline was like the first network to

1492
01:16:57,439 --> 01:16:59,559
Speaker 1: go streaming only, and I was like, what network is this?

1493
01:17:00,080 --> 01:17:02,040
Speaker 1: And so I was remembering that I read something, but

1494
01:17:02,080 --> 01:17:03,719
Speaker 1: it took me a second to find it and remember.

1495
01:17:03,760 --> 01:17:07,640
Speaker 1: But yeah, TV Japan, So it's okay. It says the

1496
01:17:07,640 --> 01:17:09,679
Speaker 1: company's going to move its offerings to a new streaming

1497
01:17:09,720 --> 01:17:14,160
Speaker 1: service called JM. It's going to cost twenty five dollars

1498
01:17:14,200 --> 01:17:16,360
Speaker 1: a month before taxes. Wow. That's interesting.

1499
01:17:17,400 --> 01:17:20,000
Speaker 13: How much they pay for cable though, so it's basically

1500
01:17:20,080 --> 01:17:21,040
Speaker 13: about the same price.

1501
01:17:21,200 --> 01:17:23,160
Speaker 1: Okay, Well, and look and if this is something they

1502
01:17:23,280 --> 01:17:25,200
Speaker 1: like and something they watch, then I mean it's gonna

1503
01:17:25,200 --> 01:17:28,000
Speaker 1: be just fine. But I'm looking at this to see

1504
01:17:28,240 --> 01:17:29,720
Speaker 1: what it's going to say. It says to go to

1505
01:17:29,800 --> 01:17:34,920
Speaker 1: watch dot JM dot TV. It doesn't give details. Oh yeah,

1506
01:17:35,000 --> 01:17:37,280
Speaker 1: it's gonna be available on internet connected devices, So I

1507
01:17:37,320 --> 01:17:39,439
Speaker 1: have a feeling it's going to be on all the

1508
01:17:39,479 --> 01:17:41,439
Speaker 1: main platforms that you can get, you know, like the

1509
01:17:41,560 --> 01:17:44,280
Speaker 1: Roku's and the firetvs and all that. So I think

1510
01:17:44,280 --> 01:17:46,720
Speaker 1: the easiest way is just going to be just going

1511
01:17:46,760 --> 01:17:50,280
Speaker 1: with like a fireTV stick. Roku also makes a stick

1512
01:17:50,320 --> 01:17:52,720
Speaker 1: that could be easy. But the bottom line is you're

1513
01:17:52,720 --> 01:17:54,639
Speaker 1: gonna have to just, you know, teach your parents once

1514
01:17:54,720 --> 01:17:57,439
Speaker 1: or twice how to get and open this app. And

1515
01:17:57,520 --> 01:17:59,599
Speaker 1: once you figure that out, you know, with them, it'll

1516
01:17:59,640 --> 01:18:03,120
Speaker 1: be pretty pretty smooth sailing from there. Are they ready

1517
01:18:03,160 --> 01:18:05,320
Speaker 1: for this? What's that?

1518
01:18:05,320 --> 01:18:07,760
Speaker 13: That can be even done on a non smart TV set?

1519
01:18:07,840 --> 01:18:10,160
Speaker 1: Oh yeah, you just get as long as it has

1520
01:18:10,160 --> 01:18:12,880
Speaker 1: an HDMI connector on the back, you'll just plug. You'll

1521
01:18:12,880 --> 01:18:16,479
Speaker 1: plug the little it looks like they call it a dongle.

1522
01:18:16,520 --> 01:18:18,679
Speaker 1: I mean it's a really it's just a small little

1523
01:18:19,120 --> 01:18:21,839
Speaker 1: device that everything is all in this little tiny device

1524
01:18:22,200 --> 01:18:25,400
Speaker 1: that plugs into the back of the TV. You'll just

1525
01:18:25,439 --> 01:18:27,720
Speaker 1: need to plug that into HDMI and then there's one

1526
01:18:27,720 --> 01:18:30,320
Speaker 1: more cable that you'll plug into a power outlet that

1527
01:18:30,360 --> 01:18:32,439
Speaker 1: will latch onto Wi Fi. Now that's the question. Do

1528
01:18:32,479 --> 01:18:33,120
Speaker 1: they have Wi Fi?

1529
01:18:33,840 --> 01:18:34,080
Speaker 7: They do?

1530
01:18:34,320 --> 01:18:40,120
Speaker 1: Okay, So there you go, good Son, this is what happens.

1531
01:18:40,479 --> 01:18:43,080
Speaker 1: I'm providing tech support for the masses. You are providing

1532
01:18:43,120 --> 01:18:47,000
Speaker 1: it for the one on one family members we do weekend.

1533
01:18:47,040 --> 01:18:48,960
Speaker 13: Thank you so much, Rich I really appreciate.

1534
01:18:48,600 --> 01:18:50,360
Speaker 1: All right, Alan, have a great day there. Thank you

1535
01:18:50,400 --> 01:18:52,800
Speaker 1: so much for calling today. Triple eight rich one on

1536
01:18:52,800 --> 01:18:56,760
Speaker 1: one eight eight eight seven four to two four one

1537
01:18:57,040 --> 01:18:59,679
Speaker 1: zero one. I talked about it last week. My mom

1538
01:18:59,680 --> 01:19:02,960
Speaker 1: recently switched from fire TV to the Roku and she

1539
01:19:03,040 --> 01:19:06,040
Speaker 1: actually likes the Roku better. So, and here's the thing.

1540
01:19:06,640 --> 01:19:09,280
Speaker 1: You know, a lot of people are not necessarily tech savvy,

1541
01:19:09,600 --> 01:19:11,720
Speaker 1: but they can be taught how to do what they

1542
01:19:11,760 --> 01:19:14,920
Speaker 1: need to do, especially when they're trying to access something

1543
01:19:15,040 --> 01:19:18,760
Speaker 1: like streaming TV network or you know, music on a

1544
01:19:19,240 --> 01:19:22,720
Speaker 1: you know, smart speaker, whatever it is, give them the instructions.

1545
01:19:22,760 --> 01:19:24,880
Speaker 1: Maybe they have to write it down, but they will

1546
01:19:24,880 --> 01:19:26,439
Speaker 1: figure it out. And just check in with them once

1547
01:19:26,439 --> 01:19:28,240
Speaker 1: in a while. Some people are too embarrassed to say

1548
01:19:28,240 --> 01:19:30,320
Speaker 1: that they can't figure it out, and they'll go like

1549
01:19:30,400 --> 01:19:34,200
Speaker 1: six weeks without watching TV. Literally just ask, just say, hey,

1550
01:19:34,439 --> 01:19:36,960
Speaker 1: is everything okay with your streaming setup? Is everything working?

1551
01:19:37,000 --> 01:19:39,200
Speaker 1: And they might say, now, I haven't gotten into work

1552
01:19:39,200 --> 01:19:41,200
Speaker 1: for two weeks. Now, well give me a call. Just

1553
01:19:41,280 --> 01:19:43,720
Speaker 1: let them know that, not me, but you if you're

1554
01:19:43,760 --> 01:19:47,000
Speaker 1: helping them, but they can call me too. If you're

1555
01:19:47,000 --> 01:19:50,599
Speaker 1: into sports, Apple has a new sports app called Apple Sports.

1556
01:19:51,680 --> 01:19:54,400
Speaker 1: This is a free iPhone app that provides real time

1557
01:19:54,520 --> 01:19:58,559
Speaker 1: score stats and more. It's very very easy to use.

1558
01:19:58,600 --> 01:20:01,120
Speaker 1: You download it for the iPhone. It is free. It's

1559
01:20:01,160 --> 01:20:04,120
Speaker 1: available now. It supports a bunch of leagues MLS and

1560
01:20:04,439 --> 01:20:10,600
Speaker 1: NBA college basketball, NHL, a bunch of international leagues. The

1561
01:20:10,680 --> 01:20:13,760
Speaker 1: first question I got from all the people that saw

1562
01:20:13,800 --> 01:20:15,439
Speaker 1: this app when I announced that they came out with

1563
01:20:15,479 --> 01:20:19,599
Speaker 1: this this week, they said, rich, where's football? Where's hockey?

1564
01:20:19,680 --> 01:20:22,080
Speaker 1: I said, don't worry, it's going to come in time

1565
01:20:22,120 --> 01:20:24,479
Speaker 1: for the season. So when you look at this app.

1566
01:20:24,520 --> 01:20:26,839
Speaker 1: It is very simple to use. You choose your favorite

1567
01:20:26,880 --> 01:20:32,919
Speaker 1: sports teams. It says yesterday, today, and tomorrow or upcoming,

1568
01:20:32,960 --> 01:20:35,080
Speaker 1: and it just shows you when your teams are playing,

1569
01:20:36,040 --> 01:20:38,240
Speaker 1: what time. It gives you all the stats you need.

1570
01:20:38,240 --> 01:20:40,679
Speaker 1: It gives you the final scores, give you the live scores.

1571
01:20:41,080 --> 01:20:43,519
Speaker 1: There is one controversial feature, or I guess I should

1572
01:20:43,560 --> 01:20:47,240
Speaker 1: say somewhat controversial, but it does have live betting odds,

1573
01:20:47,640 --> 01:20:49,600
Speaker 1: and some people were taken aback and said, there's no

1574
01:20:49,640 --> 01:20:51,559
Speaker 1: way that Steve Jobs were to put this in an

1575
01:20:51,560 --> 01:20:55,920
Speaker 1: Apple app. We don't know. But you can turn off

1576
01:20:56,000 --> 01:20:58,160
Speaker 1: the betting odds in the setting, So if you are

1577
01:20:59,560 --> 01:21:01,760
Speaker 1: don't want that to show up, go ahead, you can

1578
01:21:01,800 --> 01:21:04,920
Speaker 1: turn that off now. Because I saw this on the iPhone,

1579
01:21:05,000 --> 01:21:07,120
Speaker 1: it's so easy to use, I was looking on Android

1580
01:21:07,439 --> 01:21:09,880
Speaker 1: to see if there is something similar, and there are

1581
01:21:09,880 --> 01:21:12,640
Speaker 1: many apps that you can get sports scores from. I

1582
01:21:12,640 --> 01:21:15,160
Speaker 1: think one of the biggest is Yahoo Sports. You can

1583
01:21:15,160 --> 01:21:17,360
Speaker 1: install that, pick your favorite teams. It will show you

1584
01:21:17,400 --> 01:21:20,200
Speaker 1: all those, but so will Google. If you just type

1585
01:21:20,200 --> 01:21:23,920
Speaker 1: in sports on Google, it will give you all of

1586
01:21:23,960 --> 01:21:26,519
Speaker 1: your favorite sports teams, and if you're in the Google app,

1587
01:21:26,520 --> 01:21:29,040
Speaker 1: it will give you a link a shortcut that you

1588
01:21:29,040 --> 01:21:32,040
Speaker 1: can then put on your homepage. And for me, I've

1589
01:21:32,040 --> 01:21:34,800
Speaker 1: got my favorite teams and it does basically the same thing.

1590
01:21:35,360 --> 01:21:37,599
Speaker 1: And I think one thing that Google does really well

1591
01:21:37,600 --> 01:21:39,920
Speaker 1: when you look up a game is it gives you

1592
01:21:41,240 --> 01:21:44,080
Speaker 1: where it's playing. So, for instance, tonight, there will be

1593
01:21:44,080 --> 01:21:47,160
Speaker 1: a game that I'm watching it says TV and streaming,

1594
01:21:47,479 --> 01:21:49,120
Speaker 1: and so I just tap there and I could see

1595
01:21:49,160 --> 01:21:53,599
Speaker 1: exactly where it's streaming, which is ESPN and Fubo. So

1596
01:21:53,840 --> 01:21:56,120
Speaker 1: I feel like Google does a really good job of this.

1597
01:21:56,280 --> 01:21:58,920
Speaker 1: Of course, it's Google Apple. It's just simple. It's on

1598
01:21:58,960 --> 01:22:00,960
Speaker 1: your phone, it's in an app. But it's kind of

1599
01:22:00,960 --> 01:22:03,880
Speaker 1: cool that they came out with this because when they

1600
01:22:03,920 --> 01:22:06,080
Speaker 1: met with me to tell me about it, which you know,

1601
01:22:06,280 --> 01:22:08,200
Speaker 1: the way Apple works, they say, hey, Rich, we'd love

1602
01:22:08,200 --> 01:22:10,360
Speaker 1: to meet with you. What about we can't tell you?

1603
01:22:10,800 --> 01:22:12,880
Speaker 1: So I drive over there, I get into this room

1604
01:22:13,240 --> 01:22:15,759
Speaker 1: and they have all, you know, their big executives sitting

1605
01:22:15,760 --> 01:22:18,559
Speaker 1: there just talking sports. I'm like, who talks sports at Apple?

1606
01:22:19,240 --> 01:22:21,200
Speaker 1: And so it was all to kind of set me

1607
01:22:21,280 --> 01:22:22,960
Speaker 1: up for the fact that they were setting up this

1608
01:22:23,080 --> 01:22:25,080
Speaker 1: sports app, and I was like, good thing. I just

1609
01:22:25,080 --> 01:22:28,320
Speaker 1: started watching some sports with my kids. Because I kind

1610
01:22:28,320 --> 01:22:30,120
Speaker 1: of was able to hold my own most of the time.

1611
01:22:30,120 --> 01:22:32,439
Speaker 1: I'm just talking technology, but I know a little bit

1612
01:22:32,439 --> 01:22:35,400
Speaker 1: about sports here and there. But anyway, Apple Sports is

1613
01:22:35,439 --> 01:22:36,680
Speaker 1: the app. If you want to link to it, go

1614
01:22:36,680 --> 01:22:39,760
Speaker 1: to the website. Rich On Tech dot TV. All right,

1615
01:22:39,760 --> 01:22:41,320
Speaker 1: coming up, I told you the good about Apple. I'm

1616
01:22:41,320 --> 01:22:42,800
Speaker 1: gonna tell you the bad. I told you I have

1617
01:22:42,800 --> 01:22:44,639
Speaker 1: a bone to pick with Apple about I Message. I'll

1618
01:22:44,640 --> 01:22:47,200
Speaker 1: tell you about that coming up, plus more of your calls,

1619
01:22:47,240 --> 01:22:50,559
Speaker 1: your messages, and we've got an interview coming up about

1620
01:22:50,560 --> 01:23:00,240
Speaker 1: AI crimes. You are listening to rich on Tech told

1621
01:23:00,240 --> 01:23:03,080
Speaker 1: you have a bone to pick with Apple, and first

1622
01:23:03,120 --> 01:23:04,960
Speaker 1: I'll tell you the good, then I'll tell you the bad.

1623
01:23:05,080 --> 01:23:09,200
Speaker 1: So first off, Apple is making I Message even more secure.

1624
01:23:09,760 --> 01:23:14,880
Speaker 1: They're launching post quantum encryption in I message through some

1625
01:23:15,000 --> 01:23:19,040
Speaker 1: updates on iOS and mac os. And what is post

1626
01:23:19,160 --> 01:23:23,720
Speaker 1: quantum encryption, you ask, Well, here's the answer. It's algorithms

1627
01:23:23,720 --> 01:23:28,280
Speaker 1: that will protect against potential future attacks from quantum computers.

1628
01:23:28,600 --> 01:23:32,240
Speaker 1: So quantum computers they're expecting to be so powerful that

1629
01:23:32,320 --> 01:23:36,240
Speaker 1: they could crack current encryption methods. So we have a

1630
01:23:36,240 --> 01:23:39,680
Speaker 1: form of encryption right now that is pretty good. But

1631
01:23:40,280 --> 01:23:42,160
Speaker 1: the computers in the future that are going to be

1632
01:23:42,240 --> 01:23:46,280
Speaker 1: so high powered they could potentially crack this encryption that

1633
01:23:46,320 --> 01:23:49,559
Speaker 1: we already have. So that's coming to I Message, which

1634
01:23:49,640 --> 01:23:52,400
Speaker 1: means that you know, Apple has been on this march

1635
01:23:52,560 --> 01:23:55,519
Speaker 1: with their phones to make them very privacy centric, and

1636
01:23:55,560 --> 01:23:57,599
Speaker 1: I do like that. I do appreciate that about Apple.

1637
01:23:58,320 --> 01:24:01,000
Speaker 1: I think they've pushed the envelope in so many ways,

1638
01:24:01,040 --> 01:24:03,679
Speaker 1: whether it is Safari, which is not really taken off

1639
01:24:03,680 --> 01:24:06,200
Speaker 1: in a big way on the desktop, but on iPhone

1640
01:24:06,200 --> 01:24:09,840
Speaker 1: that's the default, and it is a more private web

1641
01:24:09,840 --> 01:24:11,800
Speaker 1: browser when you look at you know, you look at

1642
01:24:11,800 --> 01:24:14,479
Speaker 1: those privacy tests that I was looking at earlier, and

1643
01:24:14,520 --> 01:24:17,479
Speaker 1: there's just so many things that these browsers are getting

1644
01:24:17,520 --> 01:24:20,479
Speaker 1: access to, not to mention, you know, things even like

1645
01:24:20,520 --> 01:24:23,479
Speaker 1: your microphone and camera. So if the web browser is

1646
01:24:23,479 --> 01:24:25,680
Speaker 1: not doing a good job protecting you from cookies and

1647
01:24:25,680 --> 01:24:28,320
Speaker 1: all that stuff, you know, it could be a problem.

1648
01:24:28,640 --> 01:24:30,680
Speaker 1: And you know, these marketers love it, but there could

1649
01:24:30,680 --> 01:24:33,559
Speaker 1: also be more security issues there too, So I'm glad

1650
01:24:33,600 --> 01:24:35,880
Speaker 1: that I Message is becoming more secure. I think that

1651
01:24:36,280 --> 01:24:39,280
Speaker 1: messaging in general is a mess. There are ten thousand

1652
01:24:39,320 --> 01:24:42,200
Speaker 1: different ways to message people, and that is not a

1653
01:24:42,200 --> 01:24:44,000
Speaker 1: good thing. It's it's I mean, it's a good thing

1654
01:24:44,000 --> 01:24:47,320
Speaker 1: that there's choice, but it's a bad thing that and

1655
01:24:47,400 --> 01:24:49,920
Speaker 1: this is my bone to pick with Apple. I Message

1656
01:24:49,960 --> 01:24:53,320
Speaker 1: has become such a force in the messaging industry. Right

1657
01:24:54,200 --> 01:24:57,440
Speaker 1: every single person that has an iPhone has I Message.

1658
01:24:57,760 --> 01:25:00,960
Speaker 1: It is pretty much turned on by default, and it's

1659
01:25:00,960 --> 01:25:04,400
Speaker 1: an amazing thing. It makes your messages secure. It's end

1660
01:25:04,439 --> 01:25:07,200
Speaker 1: to end encrypted from iPhone to iPhone. It lets you

1661
01:25:07,280 --> 01:25:09,599
Speaker 1: send big pictures back in the day when you couldn't

1662
01:25:09,600 --> 01:25:14,600
Speaker 1: send full resolution across SMS, full videos, lets you do

1663
01:25:14,640 --> 01:25:18,280
Speaker 1: as little tap back things. That is all really nice.

1664
01:25:18,360 --> 01:25:21,400
Speaker 1: The bad part is about I Message is that they

1665
01:25:21,479 --> 01:25:26,719
Speaker 1: have made I Message such a proprietary thing for Apple

1666
01:25:26,800 --> 01:25:29,599
Speaker 1: and the Apple ecosystem that when people that are outside

1667
01:25:29,640 --> 01:25:33,320
Speaker 1: try to text an iPhone, people with iPhones snub their

1668
01:25:33,320 --> 01:25:35,840
Speaker 1: nose and they really give these people a hard time.

1669
01:25:36,400 --> 01:25:37,960
Speaker 1: And I was hearing a story the other day of

1670
01:25:38,000 --> 01:25:40,719
Speaker 1: how this happens in the real world at high schools,

1671
01:25:41,320 --> 01:25:43,919
Speaker 1: and we've heard the stories. I've actually talked to students

1672
01:25:43,920 --> 01:25:47,760
Speaker 1: before how they will say with no problem that they

1673
01:25:48,200 --> 01:25:51,120
Speaker 1: feel that people that haven't Android are lesser than the

1674
01:25:51,160 --> 01:25:54,800
Speaker 1: people with an iPhone. And this happens across America. Blue

1675
01:25:54,840 --> 01:25:57,840
Speaker 1: bubble versus Green bubble. We've heard of this before, and

1676
01:25:57,920 --> 01:26:00,360
Speaker 1: so it's really heartbreaking to me when I hear of

1677
01:26:00,439 --> 01:26:05,760
Speaker 1: actual stories of students being ostracized in their schools by

1678
01:26:05,800 --> 01:26:08,280
Speaker 1: other students because they don't have an iPhone. There is

1679
01:26:08,320 --> 01:26:11,040
Speaker 1: no reason why you need to have an iPhone. Android

1680
01:26:11,120 --> 01:26:13,160
Speaker 1: is just fine. It used to be people thought they

1681
01:26:13,160 --> 01:26:16,160
Speaker 1: were cheaper. They weren't as good. People say, oh, are

1682
01:26:16,200 --> 01:26:17,679
Speaker 1: you going to get an iPhone so you can actually

1683
01:26:17,680 --> 01:26:21,240
Speaker 1: text me properly. Let's not forget about the fact that

1684
01:26:21,320 --> 01:26:27,280
Speaker 1: Apple has made I Message incompatible with other platforms out there.

1685
01:26:27,600 --> 01:26:30,920
Speaker 1: Apple tomorrow could come out with an I message app

1686
01:26:31,280 --> 01:26:34,559
Speaker 1: that works on Android or works on Windows computers. That

1687
01:26:34,640 --> 01:26:38,320
Speaker 1: would immediately be the number one messaging app in America

1688
01:26:38,840 --> 01:26:41,479
Speaker 1: and it would work across all things. People on Android

1689
01:26:41,520 --> 01:26:43,920
Speaker 1: did pay ninety nine cents a month for access to

1690
01:26:43,960 --> 01:26:47,479
Speaker 1: that maybe more. Apple don't do this. I asked people

1691
01:26:47,479 --> 01:26:49,080
Speaker 1: on my Instagram. I said, hey, have you ever heard

1692
01:26:49,080 --> 01:26:52,639
Speaker 1: of anything like this? One person said, it's awful. High

1693
01:26:52,680 --> 01:26:55,360
Speaker 1: school teacher here, They purposely leave kids out when they

1694
01:26:55,400 --> 01:26:58,519
Speaker 1: don't have an iPhone. Another person said it happens with adults.

1695
01:26:58,520 --> 01:27:03,400
Speaker 1: I'm not surprised, it's so sad. Someone else said, that's absurd,

1696
01:27:03,720 --> 01:27:07,200
Speaker 1: not unexpected. Kids can be terrible. An adult said, I've

1697
01:27:07,200 --> 01:27:10,559
Speaker 1: been excluded from my entire first grade parent group because

1698
01:27:10,560 --> 01:27:14,479
Speaker 1: I have an Android, so mature. Another person said, I

1699
01:27:14,520 --> 01:27:17,000
Speaker 1: get that as an adult. Bullies will always be bullies

1700
01:27:18,880 --> 01:27:20,880
Speaker 1: must be kids that don't have Snapchat, because that's the

1701
01:27:20,920 --> 01:27:24,080
Speaker 1: only way kids communicate. That is true. You're listening to

1702
01:27:24,400 --> 01:27:33,759
Speaker 1: Rich on Tech. Joining me now is Neil O'Farrell, founder

1703
01:27:33,920 --> 01:27:37,439
Speaker 1: of the Center for AI Crime. He's been looking into

1704
01:27:37,439 --> 01:27:42,400
Speaker 1: ways AI is accelerating all kinds of scams and frauds. Neil,

1705
01:27:42,400 --> 01:27:43,679
Speaker 1: thanks so much for joining me today.

1706
01:27:44,360 --> 01:27:45,479
Speaker 12: Hey, great to be rich.

1707
01:27:45,880 --> 01:27:49,200
Speaker 1: Let's explain first off, what the Center for AI Crime is.

1708
01:27:49,240 --> 01:27:50,080
Speaker 1: What's that all about.

1709
01:27:51,200 --> 01:27:53,560
Speaker 12: Yeah, this is the thing that messed up my retirement.

1710
01:27:53,600 --> 01:27:56,599
Speaker 12: So I've been in cybersecurity and fought for forty years

1711
01:27:56,600 --> 01:27:59,280
Speaker 12: and decided i'd retire a couple of years ago, and

1712
01:27:59,320 --> 01:28:03,040
Speaker 12: then AI and chat GPT came along, and suddenly it

1713
01:28:03,640 --> 01:28:07,439
Speaker 12: looked like fraud was going to just turn into an

1714
01:28:07,600 --> 01:28:09,920
Speaker 12: entirely different beast. So I thought I would found this

1715
01:28:10,000 --> 01:28:13,439
Speaker 12: to try and focus people's attention on what I think

1716
01:28:13,560 --> 01:28:17,120
Speaker 12: is a coming info and crime epidemic.

1717
01:28:17,680 --> 01:28:19,479
Speaker 1: Why do you think that? What do you think AI

1718
01:28:19,560 --> 01:28:23,400
Speaker 1: is going to do for the threats we already experience.

1719
01:28:24,520 --> 01:28:27,040
Speaker 12: I think it's going to mean more criminals, more crimes,

1720
01:28:27,040 --> 01:28:31,440
Speaker 12: and more victims. And I call it SAP, SAP scalability,

1721
01:28:31,720 --> 01:28:35,320
Speaker 12: accuracy and plausibility. It's going to scale crimes at a

1722
01:28:35,439 --> 01:28:39,280
Speaker 12: level we've never seen before. The accuracy accuracy will be

1723
01:28:39,320 --> 01:28:43,360
Speaker 12: almost pinpoint, and the plausibility of the attacks will be

1724
01:28:43,439 --> 01:28:47,240
Speaker 12: so hard to detect from from the real things. They

1725
01:28:47,280 --> 01:28:48,160
Speaker 12: will claim more.

1726
01:28:48,040 --> 01:28:51,639
Speaker 1: Victims, So the accuracy part. So one of the big

1727
01:28:51,680 --> 01:28:54,439
Speaker 1: telltale signs of some sort of like phishing scam is

1728
01:28:54,560 --> 01:28:58,120
Speaker 1: misspellings and you know, a poor use of English. So

1729
01:28:58,280 --> 01:29:00,320
Speaker 1: you're saying with AI that stuff is going to be

1730
01:29:00,400 --> 01:29:01,200
Speaker 1: a thing of the past.

1731
01:29:01,960 --> 01:29:05,240
Speaker 12: Oh, absolutely, it already is. I mean, in the twelve

1732
01:29:05,280 --> 01:29:10,240
Speaker 12: months after the arrival of chat GBT, phishing emails searched

1733
01:29:10,320 --> 01:29:14,080
Speaker 12: about close to thirteen hundred percent. But more than that,

1734
01:29:14,120 --> 01:29:17,960
Speaker 12: the quality was incredible. So the English is perfect, the

1735
01:29:18,040 --> 01:29:21,240
Speaker 12: grammar is perfect. If you don't speak English, whatever language

1736
01:29:21,360 --> 01:29:24,600
Speaker 12: you speak or they expect you to speak, will be perfect.

1737
01:29:25,360 --> 01:29:27,759
Speaker 12: It will it will have so few of the giveaway

1738
01:29:27,840 --> 01:29:31,240
Speaker 12: tell tales that we knew from before. And if it

1739
01:29:31,360 --> 01:29:35,400
Speaker 12: mixes in good social engineering, like with spearfishing, so it

1740
01:29:35,520 --> 01:29:39,439
Speaker 12: sounds familiar, it mentions something about your family, or your job,

1741
01:29:39,520 --> 01:29:42,200
Speaker 12: or your social connections, it's going to be very easy

1742
01:29:42,280 --> 01:29:43,080
Speaker 12: to draw you in.

1743
01:29:43,560 --> 01:29:46,479
Speaker 1: Okay, so spear phishing, I mean, what types of AI

1744
01:29:46,560 --> 01:29:48,680
Speaker 1: scams do you think will be the biggest threat to

1745
01:29:48,720 --> 01:29:50,479
Speaker 1: consumers over the next couple of years?

1746
01:29:51,160 --> 01:29:54,160
Speaker 12: Gosh, I mean, so we look, we look at at

1747
01:29:54,200 --> 01:29:56,960
Speaker 12: how AI is changing crime, and so far we've come

1748
01:29:57,040 --> 01:29:59,720
Speaker 12: up with more than twenty one different ways. So it's

1749
01:29:59,760 --> 01:30:03,719
Speaker 12: going to to touch everything. It's going to accelerate bang fraud,

1750
01:30:03,800 --> 01:30:06,240
Speaker 12: check fraud. You'll be able to print your own checks

1751
01:30:06,240 --> 01:30:10,519
Speaker 12: that will be indistinguishable from the real thing. AI has

1752
01:30:10,960 --> 01:30:16,040
Speaker 12: proven itself already capable of forging drivers, licenses, utility bills,

1753
01:30:16,120 --> 01:30:20,200
Speaker 12: PERSH certificates so well that even government biometric systems can

1754
01:30:20,320 --> 01:30:21,000
Speaker 12: tell the difference.

1755
01:30:21,200 --> 01:30:23,599
Speaker 1: Oh wow, we talked about that. By the way, there's

1756
01:30:23,680 --> 01:30:25,479
Speaker 1: like a you know, it used to be when you

1757
01:30:25,640 --> 01:30:27,680
Speaker 1: wanted a fake ID, people you know, you get one

1758
01:30:27,680 --> 01:30:30,000
Speaker 1: when you're you know, under twenty one or whatever. Some

1759
01:30:30,040 --> 01:30:32,960
Speaker 1: people would you know, you'd go somewhere and it would

1760
01:30:32,960 --> 01:30:35,880
Speaker 1: look horrible. Now, we saw online a report the other

1761
01:30:35,960 --> 01:30:38,040
Speaker 1: day that you know, they could generate these things in

1762
01:30:38,400 --> 01:30:41,960
Speaker 1: seconds online and use them for online verification systems.

1763
01:30:42,280 --> 01:30:45,400
Speaker 12: Yeah, and for no more than fifteen bucks. And that

1764
01:30:45,560 --> 01:30:47,960
Speaker 12: was the first version. You know, once competition kicks in,

1765
01:30:48,000 --> 01:30:50,120
Speaker 12: it could be five books, it could be fifty cents.

1766
01:30:50,160 --> 01:30:54,200
Speaker 12: Who knows. So everywhere you look at crime AI has

1767
01:30:54,200 --> 01:30:55,919
Speaker 12: got a sticky little fingers already.

1768
01:30:56,680 --> 01:30:59,240
Speaker 1: So you mentioned this spear phishing attack, So this is

1769
01:30:59,520 --> 01:31:01,559
Speaker 1: and this is where it all comes into play. The

1770
01:31:01,560 --> 01:31:04,880
Speaker 1: information that's available about you online. You know, when there's

1771
01:31:04,880 --> 01:31:07,400
Speaker 1: a data breach and you're let's say your social or

1772
01:31:07,400 --> 01:31:09,479
Speaker 1: your address, like, there's so much there's a whole picture

1773
01:31:09,520 --> 01:31:12,760
Speaker 1: of people available online. The spearfishing will use some of

1774
01:31:12,760 --> 01:31:16,800
Speaker 1: that data to kind of target you specifically explain that.

1775
01:31:17,880 --> 01:31:20,719
Speaker 12: Yeah. So I remember having a conversation with a pretty

1776
01:31:20,720 --> 01:31:23,200
Speaker 12: notorious identity thief a while ago, and I said, look,

1777
01:31:23,640 --> 01:31:27,400
Speaker 12: there are hundreds of millions of our stolen personal files

1778
01:31:27,439 --> 01:31:30,800
Speaker 12: on the internet, right, he said, absolutely, five times of

1779
01:31:30,920 --> 01:31:33,720
Speaker 12: many humans, five times as many data records as there

1780
01:31:33,760 --> 01:31:36,800
Speaker 12: are humans. And so why haven't we all been victim

1781
01:31:36,840 --> 01:31:39,639
Speaker 12: of identity theft many times over, and he said, simply,

1782
01:31:39,760 --> 01:31:43,000
Speaker 12: there aren't enough identity theves that thieves don't have the

1783
01:31:43,040 --> 01:31:45,519
Speaker 12: time to get to all this data and make use

1784
01:31:45,560 --> 01:31:48,439
Speaker 12: of it. AI is now changing that. So if I

1785
01:31:48,520 --> 01:31:53,280
Speaker 12: want to mass market spear phishing emails, AI can be

1786
01:31:53,400 --> 01:31:56,639
Speaker 12: used to pick out all the pieces of information about

1787
01:31:56,640 --> 01:32:01,040
Speaker 12: you specifically or your family and craft that into the

1788
01:32:01,080 --> 01:32:05,920
Speaker 12: phishing email so that the language is right, the cues,

1789
01:32:06,040 --> 01:32:09,599
Speaker 12: the comfort cues, the social engineering feels right. It will

1790
01:32:09,640 --> 01:32:12,400
Speaker 12: pick up on something in your past, your favorite teacher,

1791
01:32:12,439 --> 01:32:15,760
Speaker 12: your first power, your first dog, and that makes the

1792
01:32:15,840 --> 01:32:20,040
Speaker 12: spear phishing email or phone call or text message so

1793
01:32:20,200 --> 01:32:24,000
Speaker 12: much more believable. You'll drop your guard for that precious moment.

1794
01:32:24,640 --> 01:32:26,400
Speaker 1: So what are some of the other ways you identify

1795
01:32:26,479 --> 01:32:28,679
Speaker 1: that we're going to be hit with this stuff?

1796
01:32:30,280 --> 01:32:34,559
Speaker 12: I think senior scams are going to soar and again

1797
01:32:34,640 --> 01:32:38,080
Speaker 12: because of the plausibility. I mean, if you think about it,

1798
01:32:38,880 --> 01:32:42,720
Speaker 12: half of the phone scams that you that we see

1799
01:32:42,760 --> 01:32:46,320
Speaker 12: today come from one city in India and it's near

1800
01:32:46,360 --> 01:32:50,360
Speaker 12: the Bangladesh border. The the the accents are very distinct,

1801
01:32:50,680 --> 01:32:53,679
Speaker 12: the way of speaking is very distinctive. You've heard these

1802
01:32:53,720 --> 01:32:57,160
Speaker 12: calls every sentence begins with the word sir, which is

1803
01:32:57,240 --> 01:33:00,320
Speaker 12: not typical of how you would speak in America. AI

1804
01:33:00,439 --> 01:33:03,400
Speaker 12: will change all that, and that the recipient will will

1805
01:33:03,439 --> 01:33:05,920
Speaker 12: get a phone call from someone with an accent identical

1806
01:33:06,000 --> 01:33:09,840
Speaker 12: to theirs. We'll talk about the weather, we'll talk about

1807
01:33:09,880 --> 01:33:12,479
Speaker 12: what their favorite team has to be doing at that time.

1808
01:33:13,040 --> 01:33:17,519
Speaker 12: And for seniors who are a little bit more trusting,

1809
01:33:17,880 --> 01:33:19,840
Speaker 12: who maybe are a little bit lonely or a little

1810
01:33:19,880 --> 01:33:22,559
Speaker 12: bit bored, they're much more likely to be drawn into that.

1811
01:33:23,040 --> 01:33:26,360
Speaker 12: And that romance scam can morph into an investment scam

1812
01:33:26,880 --> 01:33:31,519
Speaker 12: and all kinds of things. So and that's part of

1813
01:33:31,560 --> 01:33:34,800
Speaker 12: the problem too. We will see these combo scams right

1814
01:33:34,840 --> 01:33:36,639
Speaker 12: where once they have the hook in, it might start

1815
01:33:36,680 --> 01:33:39,600
Speaker 12: as a romance scam and send me money because you

1816
01:33:39,680 --> 01:33:42,719
Speaker 12: care for me. Then as the trust is built, is well,

1817
01:33:42,760 --> 01:33:45,320
Speaker 12: instead of sending me money, let's make money together so

1818
01:33:45,360 --> 01:33:47,799
Speaker 12: I don't have to depend on you. And then finally

1819
01:33:47,800 --> 01:33:49,720
Speaker 12: when they shut it down and say I have no

1820
01:33:49,800 --> 01:33:52,600
Speaker 12: more money. As well, remember those racy photos that you

1821
01:33:52,640 --> 01:33:55,320
Speaker 12: said of me, send me more money or everyone sees

1822
01:33:55,400 --> 01:33:59,880
Speaker 12: those again. AI is capable of mixing and matching all

1823
01:34:00,160 --> 01:34:01,519
Speaker 12: different attacks into the one.

1824
01:34:02,280 --> 01:34:05,800
Speaker 1: So at the end of the day, Are we Is

1825
01:34:05,840 --> 01:34:07,320
Speaker 1: it hopeless for humans?

1826
01:34:09,200 --> 01:34:12,360
Speaker 12: You know what? I don't. I've never been this stumped.

1827
01:34:12,800 --> 01:34:15,559
Speaker 12: I really haven't. And and this is just it's just

1828
01:34:15,600 --> 01:34:18,559
Speaker 12: a little over a year since the arrival of chet GPT,

1829
01:34:19,200 --> 01:34:21,240
Speaker 12: so we've all we're only were this is only the

1830
01:34:21,280 --> 01:34:24,559
Speaker 12: tip of the iceberg, and yet we're seeing and so

1831
01:34:24,600 --> 01:34:26,840
Speaker 12: many of the experts I talked to say they're stumped

1832
01:34:26,840 --> 01:34:30,640
Speaker 12: as well. But we're no, we're not helpless. Obviously, we

1833
01:34:30,640 --> 01:34:33,360
Speaker 12: should be doing everything we've been screaming about for years.

1834
01:34:33,960 --> 01:34:38,599
Speaker 12: You know, shields up, be smart about passwords, be smart

1835
01:34:38,640 --> 01:34:42,680
Speaker 12: about what you click on. Use multi factor authentication absolutely

1836
01:34:42,760 --> 01:34:46,040
Speaker 12: everywhere it's offered, freeze your credit, all those things. Do them?

1837
01:34:46,400 --> 01:34:49,160
Speaker 12: Do them now? Do them often. You've also got to

1838
01:34:49,160 --> 01:34:53,760
Speaker 12: be skeptical and vigilant. But also the best defense is

1839
01:34:53,800 --> 01:34:56,680
Speaker 12: the context. It's not who you think is asking you

1840
01:34:56,760 --> 01:34:59,240
Speaker 12: to do something, it's what they're asking you to do,

1841
01:34:59,320 --> 01:35:02,240
Speaker 12: and that's the Does that sound normal? You know that?

1842
01:35:03,920 --> 01:35:07,200
Speaker 12: Does that person that you just met really do you

1843
01:35:07,280 --> 01:35:09,720
Speaker 12: really believe they've fallen so head over heels in love

1844
01:35:09,760 --> 01:35:11,240
Speaker 12: with you that they want you to send money for

1845
01:35:11,280 --> 01:35:14,600
Speaker 12: a ticket to bring the family over if that, you know,

1846
01:35:14,920 --> 01:35:18,639
Speaker 12: crypto investment scheme is so good, Why is this stranger

1847
01:35:18,800 --> 01:35:22,000
Speaker 12: offering to bring you in on it? You know, since

1848
01:35:22,040 --> 01:35:25,439
Speaker 12: when does your local police department accept zell Or a

1849
01:35:25,479 --> 01:35:28,040
Speaker 12: gift card to pay a fine to make it go away.

1850
01:35:29,040 --> 01:35:31,479
Speaker 1: We just had that. We just had that story at

1851
01:35:31,479 --> 01:35:34,240
Speaker 1: the TV station I work at. They you know, I'm

1852
01:35:34,240 --> 01:35:36,080
Speaker 1: sure it's happening in other places, but you know, in

1853
01:35:36,120 --> 01:35:39,559
Speaker 1: southern California, they they had, you know, the law enforcement

1854
01:35:39,600 --> 01:35:42,120
Speaker 1: quote unquote was calling businesses and saying, hey, we got

1855
01:35:42,160 --> 01:35:43,719
Speaker 1: a warrant for you. You gotta come and you gotta

1856
01:35:43,720 --> 01:35:46,000
Speaker 1: pay this, but don't come to the station. Just pay

1857
01:35:46,080 --> 01:35:48,720
Speaker 1: us via you know bitcoiner. I mean, that sense a

1858
01:35:48,720 --> 01:35:51,640
Speaker 1: red flag to me. But clearly it must work if

1859
01:35:51,680 --> 01:35:52,400
Speaker 1: they're trying this.

1860
01:35:53,560 --> 01:35:56,280
Speaker 12: Yeah, and again it's the social engineering part of it.

1861
01:35:56,280 --> 01:36:00,320
Speaker 12: It's fear and panic, and they're they they they're they're

1862
01:36:00,320 --> 01:36:03,160
Speaker 12: topping into the understandable human nature. Well, it's it's it's

1863
01:36:03,479 --> 01:36:07,240
Speaker 12: it's from law enforcement. It's quote it sounds legitimate. I

1864
01:36:07,320 --> 01:36:09,840
Speaker 12: really need to take take care of it first and

1865
01:36:09,960 --> 01:36:12,679
Speaker 12: investigate it afterwards. And you have to flip that. It's

1866
01:36:13,000 --> 01:36:15,439
Speaker 12: let me take a deep breath, let me just hang

1867
01:36:15,520 --> 01:36:19,479
Speaker 12: up and verify this some other way. And that is

1868
01:36:19,560 --> 01:36:21,840
Speaker 12: by far. I mean I always say that the most

1869
01:36:21,880 --> 01:36:25,280
Speaker 12: powerful crime fighting technology of them all is wedged right

1870
01:36:25,360 --> 01:36:27,599
Speaker 12: between your ears. Just switch the thing on.

1871
01:36:28,920 --> 01:36:30,760
Speaker 1: I get sad about this, though, when you tell me

1872
01:36:30,840 --> 01:36:32,720
Speaker 1: that we have to be so skeptical, because I am

1873
01:36:32,840 --> 01:36:35,400
Speaker 1: very skeptical of everything. Like my ask my kids, they

1874
01:36:35,400 --> 01:36:38,320
Speaker 1: will I don't believe anyone. I don't believe anything. I've

1875
01:36:38,320 --> 01:36:40,759
Speaker 1: got a girl scout that comes to my door selling cookies,

1876
01:36:40,800 --> 01:36:44,040
Speaker 1: and I'm wondering what the scam is now getting. But

1877
01:36:44,120 --> 01:36:46,080
Speaker 1: we need to be you know, you've got to be

1878
01:36:46,280 --> 01:36:48,200
Speaker 1: aware of this stuff. And you know I talk about

1879
01:36:48,240 --> 01:36:50,280
Speaker 1: it all the time, so I hear about it. But

1880
01:36:50,479 --> 01:36:53,240
Speaker 1: the reality is what you just said is that sometimes

1881
01:36:53,280 --> 01:36:55,960
Speaker 1: they catch you and it's something that's quick. It's something

1882
01:36:55,960 --> 01:36:59,000
Speaker 1: that's hasty. And of course we've all heard haste makes waste.

1883
01:36:59,080 --> 01:37:01,479
Speaker 1: That is very true when it comes to these scams

1884
01:37:01,520 --> 01:37:04,080
Speaker 1: as well. People are just acting very quickly, and then

1885
01:37:04,120 --> 01:37:05,839
Speaker 1: when you think about it, you're like, wait a second.

1886
01:37:06,520 --> 01:37:08,720
Speaker 1: You saw that article with the woman the scammed out

1887
01:37:08,720 --> 01:37:12,680
Speaker 1: of the fifty thousand dollars the financial columnist, I mean

1888
01:37:12,680 --> 01:37:15,800
Speaker 1: that was a wild story, and every second of the

1889
01:37:15,800 --> 01:37:18,080
Speaker 1: way you're like, how would someone fall for this? But

1890
01:37:18,240 --> 01:37:21,000
Speaker 1: yet she did. All right, Neil, we're gonna leave it there.

1891
01:37:21,040 --> 01:37:22,960
Speaker 1: I love this list that you came up with on

1892
01:37:23,000 --> 01:37:26,719
Speaker 1: your website, the website Center for AI Crime dot org.

1893
01:37:27,160 --> 01:37:30,640
Speaker 1: You've got twenty different ways that AI is going or

1894
01:37:30,680 --> 01:37:34,639
Speaker 1: more than twenty actually that AI is accelerating all kinds

1895
01:37:34,680 --> 01:37:37,760
Speaker 1: of scams and frauds. So thanks so much for joining

1896
01:37:37,800 --> 01:37:38,360
Speaker 1: me today, Neil.

1897
01:37:38,840 --> 01:37:39,920
Speaker 12: Thanks ch appreciate it.

1898
01:37:39,960 --> 01:37:43,760
Speaker 1: All right again, website Center for AI crime dot org.

1899
01:37:44,040 --> 01:37:47,519
Speaker 1: Educate yourself, Educate yourself, educate your friends and family. I'll

1900
01:37:47,520 --> 01:37:50,799
Speaker 1: put the link on the website. Rich on Tech dot TV,

1901
01:37:51,400 --> 01:37:53,639
Speaker 1: all right, coming up, we'll have a couple more stories.

1902
01:37:53,640 --> 01:37:57,200
Speaker 1: Here'll tell you about the Facebook funeral scams and we'll

1903
01:37:57,200 --> 01:38:00,719
Speaker 1: do the feedback segment you are listening to on tech

1904
01:38:06,600 --> 01:38:08,479
Speaker 1: Have you heard about this latest scam? We were just

1905
01:38:08,520 --> 01:38:13,959
Speaker 1: talking scams four or four media reporting. Facebook funeral scams

1906
01:38:14,040 --> 01:38:18,960
Speaker 1: are now a thing. Scammers create fake Facebook accounts announcing

1907
01:38:19,080 --> 01:38:22,760
Speaker 1: funeral live streams for recently deceased people. They use real

1908
01:38:22,840 --> 01:38:26,400
Speaker 1: names and photos from legitimate funeral announcements, and when you

1909
01:38:26,439 --> 01:38:28,800
Speaker 1: go there to watch the funeral, it asks you to

1910
01:38:28,840 --> 01:38:31,920
Speaker 1: put in credit card information to watch the live stream,

1911
01:38:31,960 --> 01:38:34,800
Speaker 1: and this is when they steal your financial data. So

1912
01:38:34,840 --> 01:38:38,400
Speaker 1: obviously these scams prey on grieving friends and family when

1913
01:38:38,439 --> 01:38:42,400
Speaker 1: of course they are emotionally vulnerable, and it causes a

1914
01:38:42,439 --> 01:38:46,240
Speaker 1: lot of stress and confusion because people are wondering what's

1915
01:38:46,240 --> 01:38:52,560
Speaker 1: happening here. Facebook has a policy that says this violates

1916
01:38:52,920 --> 01:38:56,120
Speaker 1: the policy, but four or four Media found dozens of

1917
01:38:56,160 --> 01:39:00,320
Speaker 1: active scam funeral live stream pages on the platform. By

1918
01:39:00,320 --> 01:39:03,040
Speaker 1: the way, this also happens with sports and music events.

1919
01:39:03,080 --> 01:39:05,160
Speaker 1: I actually heard about this with sports events like Little

1920
01:39:05,240 --> 01:39:08,240
Speaker 1: League sports, I think, where you try to watch your kids'

1921
01:39:08,240 --> 01:39:10,479
Speaker 1: sports on Facebook and they try to get you to

1922
01:39:10,479 --> 01:39:12,800
Speaker 1: do this as well. So again one more thing to

1923
01:39:12,800 --> 01:39:16,880
Speaker 1: be concerned with. Apple this week says putting your wet

1924
01:39:16,920 --> 01:39:19,040
Speaker 1: iPhone in rice to dry it out is not a

1925
01:39:19,080 --> 01:39:22,040
Speaker 1: good idea. Remember all the years we've heard how great

1926
01:39:22,200 --> 01:39:25,880
Speaker 1: rice is for drying out your phone, and once you're

1927
01:39:25,880 --> 01:39:27,439
Speaker 1: done drying out your phone, you can cook up the

1928
01:39:27,520 --> 01:39:29,439
Speaker 1: rice and eat it. It's like a two and one.

1929
01:39:29,520 --> 01:39:33,720
Speaker 1: Not yet, don't want to do that. But Apple now

1930
01:39:33,760 --> 01:39:37,839
Speaker 1: officially advises against using rice to dry out a wet iPhone.

1931
01:39:37,880 --> 01:39:42,000
Speaker 1: Why because rice particles can get into the charging port

1932
01:39:42,080 --> 01:39:44,760
Speaker 1: and damage the phone. I've talked about this before. It

1933
01:39:44,800 --> 01:39:47,519
Speaker 1: is Apple's goal to get rid of every single port

1934
01:39:47,560 --> 01:39:49,200
Speaker 1: on the phone. They are down to just one, that

1935
01:39:49,280 --> 01:39:52,000
Speaker 1: charging port. It will be gone. One of these days.

1936
01:39:52,040 --> 01:39:54,040
Speaker 1: We will not have any sort of port. Remember when

1937
01:39:54,080 --> 01:39:55,760
Speaker 1: you first got a phone, it had, you know, a

1938
01:39:55,800 --> 01:40:00,479
Speaker 1: simcard slot, It had a earphone, you know, a headphone.

1939
01:40:00,880 --> 01:40:02,840
Speaker 1: It had you know, the cable connector at the bottom

1940
01:40:02,840 --> 01:40:05,599
Speaker 1: which was huge speaker grill, all that stuff. They want

1941
01:40:05,600 --> 01:40:09,280
Speaker 1: to get rid of everything. So that's happening, but not

1942
01:40:09,479 --> 01:40:11,640
Speaker 1: just yet. The last one is the port. Anyway, So

1943
01:40:11,680 --> 01:40:14,280
Speaker 1: how do you dry out your phone? Tap the phone

1944
01:40:14,320 --> 01:40:18,759
Speaker 1: gently against your hand to remove excess liquid. So point

1945
01:40:18,760 --> 01:40:21,400
Speaker 1: the port down and then tap it. Get rid of

1946
01:40:21,400 --> 01:40:24,000
Speaker 1: that excess liquid. Let the phone dry out for half

1947
01:40:24,040 --> 01:40:27,080
Speaker 1: an hour. Plug it in. If you see a message

1948
01:40:27,080 --> 01:40:29,160
Speaker 1: on your phone that says the charging port is wet,

1949
01:40:29,360 --> 01:40:31,760
Speaker 1: take the plug back out. Let it dry out for

1950
01:40:31,840 --> 01:40:34,719
Speaker 1: up to twenty four hours. Try again. Do not use

1951
01:40:34,800 --> 01:40:36,880
Speaker 1: a hair dryer, Do not use a can of air.

1952
01:40:37,240 --> 01:40:39,759
Speaker 1: Do not use a cotton swab or a paper towel

1953
01:40:39,800 --> 01:40:45,120
Speaker 1: to dry the iPhone. You know, newer iPhones and pretty

1954
01:40:45,160 --> 01:40:48,200
Speaker 1: much every smartphone is water resistant. They're not water proof,

1955
01:40:48,680 --> 01:40:51,439
Speaker 1: and liquid damage can still occur. You just need to

1956
01:40:51,439 --> 01:40:53,960
Speaker 1: make sure that you're drying this thing out if it

1957
01:40:54,000 --> 01:40:57,920
Speaker 1: does get wet. But these are not underwater cameras. Let's

1958
01:40:57,920 --> 01:41:02,479
Speaker 1: be real here, these things are not underwater cameras. All right, now,

1959
01:41:02,520 --> 01:41:05,599
Speaker 1: time for the feedbacks feedback segment. These are the emails,

1960
01:41:05,640 --> 01:41:07,760
Speaker 1: the comments, and the questions I get from you. If

1961
01:41:07,800 --> 01:41:09,519
Speaker 1: you want to submit yours, go to Rich on tech

1962
01:41:09,640 --> 01:41:13,559
Speaker 1: dot TV hit contact. We got a bunch about the

1963
01:41:13,600 --> 01:41:17,280
Speaker 1: whole credit card situation here. While Anett writes in about

1964
01:41:17,280 --> 01:41:21,320
Speaker 1: the I message I teach at the high school level,

1965
01:41:21,439 --> 01:41:24,360
Speaker 1: kids bully for everything, not just iPhones. All the anti

1966
01:41:24,400 --> 01:41:27,719
Speaker 1: bullying rhetoric does nothing. It's so difficult to be around

1967
01:41:27,760 --> 01:41:30,200
Speaker 1: them as everything is driven by social media and what

1968
01:41:30,400 --> 01:41:33,240
Speaker 1: others think about them. They are so addicted to their

1969
01:41:33,280 --> 01:41:36,080
Speaker 1: phones and that's all they think about constantly, and they

1970
01:41:36,120 --> 01:41:40,280
Speaker 1: cannot stop a net. I am not at a school,

1971
01:41:40,320 --> 01:41:42,880
Speaker 1: but I agree and I hear it from my kids.

1972
01:41:42,479 --> 01:41:49,800
Speaker 1: It is insane. The level of influence social media has

1973
01:41:49,880 --> 01:41:54,880
Speaker 1: on children today absolutely insane. The stuff they do, the

1974
01:41:54,920 --> 01:41:57,679
Speaker 1: things they do, the things they want the things, they'll

1975
01:41:57,760 --> 01:42:02,479
Speaker 1: try the challenges. Everything is driven by social media. Now,

1976
01:42:02,479 --> 01:42:04,720
Speaker 1: when I was a kid, we had the same pressures.

1977
01:42:05,040 --> 01:42:07,439
Speaker 1: Believe me, I bought Zeke Cavalrici's. When I was a kid,

1978
01:42:08,080 --> 01:42:10,559
Speaker 1: I had to have the parachute pants. But it was

1979
01:42:10,600 --> 01:42:14,120
Speaker 1: a different way. It was his mainstream media that really

1980
01:42:15,160 --> 01:42:17,680
Speaker 1: led the way. And so it was MTV and all

1981
01:42:17,720 --> 01:42:19,599
Speaker 1: these things, and you watch the cool kids on there

1982
01:42:19,600 --> 01:42:21,799
Speaker 1: and you want to what they had. Now it's anyone

1983
01:42:21,800 --> 01:42:24,599
Speaker 1: that has a TikTok account that could influence your kids,

1984
01:42:24,880 --> 01:42:28,719
Speaker 1: whether what they're saying is true or not. Bosmo says,

1985
01:42:28,760 --> 01:42:32,400
Speaker 1: great bumper tunes today, Adam, look at that producer, Adam

1986
01:42:32,400 --> 01:42:35,679
Speaker 1: playing some good tunes. They say. They agree with the caller.

1987
01:42:35,720 --> 01:42:38,439
Speaker 1: That appreciates your tone and patience. We are learning together,

1988
01:42:39,680 --> 01:42:42,640
Speaker 1: he mentions another radio person. They're not about patients, but

1989
01:42:42,640 --> 01:42:44,759
Speaker 1: that's why we listen to them. Keep up the good work.

1990
01:42:46,880 --> 01:42:50,000
Speaker 1: Let's see. PJ says about stolen credit card numbers. My

1991
01:42:50,080 --> 01:42:53,759
Speaker 1: credit card issuers send an email notification for every transaction. Wow,

1992
01:42:53,840 --> 01:42:58,000
Speaker 1: really that might get annoying. I check every notice. Twice.

1993
01:42:58,080 --> 01:43:00,360
Speaker 1: I've had the number used fraudulently and have had to

1994
01:43:00,360 --> 01:43:02,120
Speaker 1: get a new card. In one case, I was able

1995
01:43:02,120 --> 01:43:05,240
Speaker 1: to stop the thief from getting their merchandise. Strongly suggests

1996
01:43:05,320 --> 01:43:07,400
Speaker 1: not using a debit card for any type of purchase.

1997
01:43:08,240 --> 01:43:11,280
Speaker 1: PJ the debit card. I love debit cards, and I

1998
01:43:11,360 --> 01:43:14,160
Speaker 1: actually use my debit card by default. And I actually,

1999
01:43:14,160 --> 01:43:15,880
Speaker 1: now that I think about it, I do have a

2000
01:43:16,640 --> 01:43:19,200
Speaker 1: notification on my phone. Every time I use my debit card,

2001
01:43:19,479 --> 01:43:21,640
Speaker 1: I get a notification from my bank that tells me

2002
01:43:21,680 --> 01:43:25,160
Speaker 1: about the transaction. Percent of the time it's someone in

2003
01:43:25,200 --> 01:43:27,519
Speaker 1: my house ordering something off Amazon. I'm like, now, what's

2004
01:43:27,560 --> 01:43:31,120
Speaker 1: that for. But I do like debit cards because I

2005
01:43:31,200 --> 01:43:34,040
Speaker 1: like to know the whole not going into debt thing.

2006
01:43:34,160 --> 01:43:36,640
Speaker 1: But I get it. Credit card definitely feels like it

2007
01:43:36,640 --> 01:43:39,960
Speaker 1: protects you more, for sure, Vicky says, listening to Today's

2008
01:43:39,960 --> 01:43:43,160
Speaker 1: show and calls on identities of cards. In the past

2009
01:43:43,200 --> 01:43:45,559
Speaker 1: ten days, I've had four credit cards opened in my name,

2010
01:43:47,080 --> 01:43:48,960
Speaker 1: not only in my name, but in my social Security number.

2011
01:43:49,000 --> 01:43:52,000
Speaker 1: I was notified by a credit monitoring service about hard inquiries,

2012
01:43:52,000 --> 01:43:55,080
Speaker 1: and my credit scores started falling. I've spent over thirty

2013
01:43:55,120 --> 01:43:58,160
Speaker 1: hours so far notifying the credit bureaus, calling the credit

2014
01:43:58,160 --> 01:44:01,000
Speaker 1: card companies, reporting to the FTC and reporting to my

2015
01:44:01,040 --> 01:44:04,599
Speaker 1: local sheriff and Social Security administration. I've had card theft

2016
01:44:04,640 --> 01:44:08,040
Speaker 1: identity several times, so that was easy to fix. My

2017
01:44:08,080 --> 01:44:11,080
Speaker 1: social Security number is a different matter. I've asked for freezes.

2018
01:44:11,520 --> 01:44:15,400
Speaker 1: I got a new inquiry last night. Oh thanks, Vicky, Ah, Vicky.

2019
01:44:15,439 --> 01:44:18,480
Speaker 1: I know this is the tough part. Once the information's

2020
01:44:18,520 --> 01:44:20,880
Speaker 1: out there, it's really tough to recall it, and that

2021
01:44:21,040 --> 01:44:25,120
Speaker 1: is a struggle for sure. And Shelby says, someone with

2022
01:44:25,160 --> 01:44:27,639
Speaker 1: an older TV can buy you a smart DVD player.

2023
01:44:27,680 --> 01:44:29,639
Speaker 1: The DVD player will be able to stream the channels.

2024
01:44:29,640 --> 01:44:31,960
Speaker 1: The DVD basically turns the TV into a smart TV.

2025
01:44:32,040 --> 01:44:36,040
Speaker 1: Don't be needing to use a DVD for it to work? Yes,

2026
01:44:36,120 --> 01:44:39,200
Speaker 1: but I don't think the app will be on this

2027
01:44:39,400 --> 01:44:42,880
Speaker 1: smart DVD player for sure. I don't. I don't really

2028
01:44:42,880 --> 01:44:46,080
Speaker 1: think it would be there. So I think the the

2029
01:44:46,120 --> 01:44:50,680
Speaker 1: fire sticks probably gonna be better. And finally, let's see here,

2030
01:44:50,720 --> 01:44:54,160
Speaker 1: I had one more here. Rich sounds like you have

2031
01:44:54,200 --> 01:44:57,960
Speaker 1: a great topic outdoor TVs. Oh well, we'll save that

2032
01:44:58,000 --> 01:45:00,439
Speaker 1: for next week. But they say they use an now TV.

2033
01:45:00,640 --> 01:45:02,680
Speaker 1: No problem, all right, if you can believe it, that's

2034
01:45:02,680 --> 01:45:04,080
Speaker 1: gonna do it. For this episode of the show. You

2035
01:45:04,080 --> 01:45:07,040
Speaker 1: can find links on the website richon Tech dot TV.

2036
01:45:07,240 --> 01:45:10,320
Speaker 1: Find me there at richon Tech next week how AI

2037
01:45:10,520 --> 01:45:13,840
Speaker 1: is being used to fight food allergies. Thanks so much

2038
01:45:13,880 --> 01:45:15,679
Speaker 1: for listening. There are so many ways you can spend

2039
01:45:15,680 --> 01:45:18,400
Speaker 1: your time. I do appreciate you spending it right here

2040
01:45:18,400 --> 01:45:18,640
Speaker 1: with me.