WEBVTT - Empowering Veterans for Success: Warrior-Scholar Project

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<v Speaker 1>After years of work, Ryan Pavel had finally landed his

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<v Speaker 1>dream job with the Warrior Scholar Project. He was a

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<v Speaker 1>military veteran turned lawyer who dreamed of working with other veterans.

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<v Speaker 1>The Warrior Scholar Project had just received a huge grant

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<v Speaker 1>that would allow them to bring him on as executive director,

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<v Speaker 1>but right before he was supposed to begin, his boss

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<v Speaker 1>suddenly left the organization.

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<v Speaker 2>So I came on board. And I had this really

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<v Speaker 2>small team of people who believed in the thing, like

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<v Speaker 2>a few people, and we had enough money in the

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<v Speaker 2>bank to be able to pay the bills. But the

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<v Speaker 2>organization sustainability really depended on it grant. I didn't realize

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<v Speaker 2>how much depended on it until I actually got a

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<v Speaker 2>look at the.

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<v Speaker 3>Full on financials.

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<v Speaker 2>I also didn't realize that we were only in phase

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<v Speaker 2>one of this big grant application.

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<v Speaker 1>Okay, let me just make sure I have this right.

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<v Speaker 1>You come on board on spec. You don't know how

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<v Speaker 1>on spec it is. You desperately need this grant way

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<v Speaker 1>more than you realize. You desperately need this grant, and

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<v Speaker 1>it's a little further away than you sort of were

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<v Speaker 1>led to believe. Yeah shit, all right, Yeah, welcome to

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<v Speaker 1>The Unshakeables from Chase for Business and Ruby Studio from iHeartMedia.

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<v Speaker 1>I'm Ben Walter, CEO of Chase for Business.

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<v Speaker 4>And I'm Tanya Nebo, a lawyer and consultant for business owners.

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<v Speaker 1>On The Unshakeables, we're sharing the daring stories of small

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<v Speaker 1>business owners facing their crisis points and telling the stories

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<v Speaker 1>of how they got through it. And today I want

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<v Speaker 1>to introduce you to someone special who will be joining

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<v Speaker 1>us on this episode. Mark Elliott is Managing Director and

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<v Speaker 1>Global head of Military and Veteran Affairs for JP Morgan Chase,

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<v Speaker 1>where I work, and we're excited to have him join

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<v Speaker 1>us today. Hi. Mark, Welcome to the show.

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<v Speaker 4>Ben, Thank you for having me and thank you for

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<v Speaker 4>hosting this. I think this is important for not just

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<v Speaker 4>the veteran community, but the entire small business community.

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<v Speaker 1>We're fortunate enough to be colleagues, but JP Morgan Chase

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<v Speaker 1>is a really big place, So why don't you tell

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<v Speaker 1>everyone what it is you do for the firm.

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<v Speaker 4>I do lead our military invention affairs here at JP

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<v Speaker 4>Morgan Chase. I pinch myself every day just to know

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<v Speaker 4>that I get to do this. It's a way to

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<v Speaker 4>give back to a community that I spent twenty eight

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<v Speaker 4>years serving alongside.

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<v Speaker 1>So Mark, hopefully you know what our show is all about,

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<v Speaker 1>and I think you've heard a couple episodes, but I

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<v Speaker 1>wanted to have you join us today because you are

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<v Speaker 1>a veteran and just like Ryan, you work with veterans

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<v Speaker 1>all the time as they transition from military life into

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<v Speaker 1>civilian life.

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<v Speaker 4>Well, Ben, thank you for shedding a light on this community.

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<v Speaker 4>I think they are a treasure that we should be

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<v Speaker 4>proud of and make sure we're helping them be successful.

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<v Speaker 1>On today's episode, the Warrior Scholar Project from Washington, d C. So,

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<v Speaker 1>first of all, I just want to say, in front

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<v Speaker 1>of everyone, I say thank you for your service.

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<v Speaker 2>Thank you so much for your support. It's actually really

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<v Speaker 2>interesting even that question about how veterans respond to that

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<v Speaker 2>question of thank you for your service. That's really topical

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<v Speaker 2>in the veteran community. There's a school of people that

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<v Speaker 2>really reject that as like something that people don't like

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<v Speaker 2>being thanked for their service. There's a whole lot of

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<v Speaker 2>conversation about it, and it took me years before I

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<v Speaker 2>heard somebody else say to do you didn't at all? No,

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<v Speaker 2>but but put to that point, right, that that my

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<v Speaker 2>response to that is actually what I found that is

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<v Speaker 2>the most comfortable that you say thank you for your service,

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<v Speaker 2>and then I always respond, you know, thank you for

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<v Speaker 2>your support.

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<v Speaker 1>Ryan, as you'll hear throughout this episode, has a complicated

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<v Speaker 1>relationship with the military, but one thing is crystal clear.

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<v Speaker 1>His support for veterans is unwavering. To understand how Ryan

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<v Speaker 1>got to the Warrior Scholar project, we have to go

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<v Speaker 1>back to the beginning.

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<v Speaker 2>I grew up in a upper middle class suburb, very privileged,

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<v Speaker 2>upbringing only child.

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<v Speaker 3>Very very fortunate in that regard.

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<v Speaker 2>And since I grew up outside Chicago, with the school

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<v Speaker 2>everybody wanted to go to was University of Illinois, and

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<v Speaker 2>I got rejected, and rightly so. I was not a

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<v Speaker 2>particularly compelling candidate. I was not achieving my potential. My

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<v Speaker 2>extracurriculars were track and cross country and getting last in

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<v Speaker 2>a lot of those races.

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<v Speaker 1>After that rejection, he didn't know where to turn. Then

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<v Speaker 1>he spoke with a recruiter from the Marine Corps.

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<v Speaker 3>Some things clicked for me.

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<v Speaker 2>The path that I thought that I was going to do,

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<v Speaker 2>the path that seemed easy, is not the path that

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<v Speaker 2>I'm actually going to follow. Of just going to school

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<v Speaker 2>and taking a major and studying something for the sake

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<v Speaker 2>of studying something. It seemed like a really good way

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<v Speaker 2>to be able to wipe the slate clean, at least

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<v Speaker 2>of the junior ranks the military. It's a true meritocracy.

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<v Speaker 2>All that matters is can you do this number of

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<v Speaker 2>pull ups? Doesn't matter where you came from or anything

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<v Speaker 2>else like that. I like that a lot service of

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<v Speaker 2>country and a lot of pride, something that I could

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<v Speaker 2>take a lot of pride ownership over.

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<v Speaker 1>So Ryan he joined up. He went to basic training

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<v Speaker 1>and took a series of aptitude tests to see what

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<v Speaker 1>career he would be best suited for. His testing indicated

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<v Speaker 1>he would excel in languages. So he set out learning

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<v Speaker 1>Arabic all day.

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<v Speaker 3>Every day. You're learning from native speakers.

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<v Speaker 1>It's a tough language too, it's not a Roman alphabet

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<v Speaker 1>the whole thing.

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<v Speaker 2>Right, And you're not just a college student either, right,

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<v Speaker 2>Like the Marine Corps still owns you, right, And so

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<v Speaker 2>you are doing all the formations and all the training

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<v Speaker 2>for the Marine Corps. But then you know your job

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<v Speaker 2>is really to be able to actually learn that language.

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<v Speaker 3>And how that go well, ups and downs?

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<v Speaker 2>Right, It was not a particularly easy language right for

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<v Speaker 2>me to learn, and so I needed some additional tutoring

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<v Speaker 2>and I ended up doing okay. But the thing about

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<v Speaker 2>it is that it all that matters is one test

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<v Speaker 2>at the end.

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<v Speaker 3>That's it.

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<v Speaker 2>But you have to hit a certain line and you

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<v Speaker 2>can either be a linguist or you can't. And I

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<v Speaker 2>failed basically everybody around me passed it, and so it's

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<v Speaker 2>sort of this series of failures. It's like, okay, well,

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<v Speaker 2>I'm seventeen years old. I get rejected from you know,

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<v Speaker 2>via Like okay, well, now I'm going to be an

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<v Speaker 2>Arabic linguist. I tell everybody for a year and a

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<v Speaker 2>half between boot camp and all these things, but I'm

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<v Speaker 2>moving towards this thing, and I take this test. Well wait,

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<v Speaker 2>now I failed this thing too.

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<v Speaker 1>Ryan was given an option. He could either find another

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<v Speaker 1>specialty or he could double down, work harder, and retake

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<v Speaker 1>the test in eight weeks. Ryan decided to focus and

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<v Speaker 1>go for it.

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<v Speaker 2>I learned probably more Arabic in those eight weeks than

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<v Speaker 2>and the rest of the sixty three weeks combined. Wow,

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<v Speaker 2>And so I took it again and I passed, and

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<v Speaker 2>so then I was able to leave that duty station

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<v Speaker 2>went at North Carolina, and I went back and forth

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<v Speaker 2>to a Rock from there a couple times between two

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<v Speaker 2>thousand and twenty ten.

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<v Speaker 1>During his time in the military, Ryan worked as an

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<v Speaker 1>Arabic translator.

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<v Speaker 2>You are working in a secure environment and you are

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<v Speaker 2>translating whatever comes across your desk. We lived in a bunker,

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<v Speaker 2>just kind of buried into a dune on the side

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<v Speaker 2>of a base. I worked the night shift, so it's

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<v Speaker 2>twelve hours on, twelve hours off for seven months, for

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<v Speaker 2>seven days a week. So you get kind of weird, right,

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<v Speaker 2>you know. Imagine that the folks that you're with, like

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<v Speaker 2>you get real close in real weird ways. We were

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<v Speaker 2>attached to an infantry unit and a human intelligence unit.

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<v Speaker 1>He wasn't only in the bunker though. On his second tour,

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<v Speaker 1>he went out into the field.

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<v Speaker 2>A lot of my memories from Irock are those ones

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<v Speaker 2>when we were out in the field and actually translating

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<v Speaker 2>and meeting people from the communities. I grew up a

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<v Speaker 2>lot like just being able to be around different cultures

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<v Speaker 2>effectively kicked me into high gear in a way that

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<v Speaker 2>I was not feeling when I was seventeen.

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<v Speaker 1>At that point, Ryan had been in for five years,

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<v Speaker 1>but he had never stopped wanting to go to school.

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<v Speaker 2>Two thirds of enlisted service members are first gen college students,

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<v Speaker 2>and so I was in the minority that I was

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<v Speaker 2>not a first gen college student, which means that I

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<v Speaker 2>had this familial support to be able to say, hey, like,

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<v Speaker 2>college is a thing that you should be doing, but

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<v Speaker 2>there still are these challenges in terms of what that

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<v Speaker 2>transition can look like for me.

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<v Speaker 1>So I'm sure many of you have heard of the

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<v Speaker 1>GI Bill, which was first introduced after World War Two

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<v Speaker 1>and provided veterans with a host of benefits, one of

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<v Speaker 1>the best known being tuition coverage for a service member

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<v Speaker 1>looking to attend college or vocational school. What we have

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<v Speaker 1>now is a little different, and it was passed in

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<v Speaker 1>two thousand and eight. This bill, the one Ryan would

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<v Speaker 1>have access to, covered the cost of tuition for any

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<v Speaker 1>university in the veterans' home state. One critique about the

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<v Speaker 1>implementation of that bill is that there's low awareness among

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<v Speaker 1>service members about the options that are available to them

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<v Speaker 1>as they transition out of the military. Many veterans end

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<v Speaker 1>up going to the college or university that advertises the

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<v Speaker 1>most to them, rather than the institution that might be

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<v Speaker 1>the best fit for their academic goals and needs as

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<v Speaker 1>a student. In twenty ten, Ryan was in the same boat.

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<v Speaker 1>Unsure of where to turn. He did what millions of

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<v Speaker 1>people do every day when they're looking for answers.

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<v Speaker 2>I went to Google, and I typed in on Arabic

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<v Speaker 2>college and veteran and I applied to the schools that

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<v Speaker 2>popped up. So not like the most sophisticated, you know,

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<v Speaker 2>University of Michigan popped up at top of that list.

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<v Speaker 2>So many Arab Americans live in that area that they

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<v Speaker 2>have a phenomenal Arabic program at University of Michigan. So

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<v Speaker 2>I applied and was promptly rejected.

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<v Speaker 1>It was the University of Illinois all over again. But

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<v Speaker 1>unlike seventeen year old Ryan, who pivoted former Marine, Ryan

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<v Speaker 1>didn't back down.

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<v Speaker 2>I called the admission's office and said, hey, I was

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<v Speaker 2>very interested in your institution. Could you give me any

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<v Speaker 2>sort of input on what led to that rejection. They

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<v Speaker 2>connected me to somebody who'd actual viewed my application, and

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<v Speaker 2>she was very blunt about it. She's like, you got

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<v Speaker 2>some good things you want for you, but you haven't

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<v Speaker 2>shown you can be a good student, which is fair, right,

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<v Speaker 2>Michigan requires people to be good to studies.

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<v Speaker 3>Yeah yeah, yeah.

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<v Speaker 1>Ryan knew he could study. He shown himself that during

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<v Speaker 1>his Arabic courses. So he enrolled at the community college

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<v Speaker 1>near his base in North Carolina.

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<v Speaker 2>While I was still active DUTEY in my last couple

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<v Speaker 2>of months, just whatever the classes were that were available,

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<v Speaker 2>which is a really common path for a lot of

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<v Speaker 2>veterans using community college.

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<v Speaker 1>It's one of the most underappreciated assets we have in

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<v Speaker 1>this country. It's a whole separate podcaste. We agreed completely

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<v Speaker 1>under valued, underfunded, underappreciated all across the board.

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<v Speaker 2>Absolutely, And I was able to transfer to University of Michigan.

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<v Speaker 2>I was there for two years, took as many courses

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<v Speaker 2>as I possibly could to get my degree as quickly

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<v Speaker 2>as I could, which is not the way that I

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<v Speaker 2>advise veterans to go about getting undergraduate digression degree in

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<v Speaker 2>international relations.

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<v Speaker 1>So Mark, this is usually the part in our story

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<v Speaker 1>where we take a moment and talk about what we've

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<v Speaker 1>just heard. When I first met Ryan, we were introduced

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<v Speaker 1>and I said it's nice to meet you. Thank you

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<v Speaker 1>for your service, and he said thank you for your support.

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<v Speaker 1>And then we got into a discussion. He said that

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<v Speaker 1>there are a number of veterans who are very uncomfortable

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<v Speaker 1>with the phrase thank you for your service, and I

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<v Speaker 1>just wanted to understand that a bit more because I've

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<v Speaker 1>always felt, as a patriot so very proud to say

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<v Speaker 1>thank you, because I genuinely am grateful for people who

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<v Speaker 1>make the sacrifice to serve our country. Where where does

0:09:48.559 --> 0:09:49.320
<v Speaker 1>that come from?

0:09:49.520 --> 0:09:52.680
<v Speaker 4>Different veterans are going to feel different about that type

0:09:52.679 --> 0:09:57.160
<v Speaker 4>of thank you. How that's manifested, I think is really

0:09:57.160 --> 0:09:59.680
<v Speaker 4>what Ryan was probably trying to say. How is that

0:09:59.679 --> 0:10:04.120
<v Speaker 4>mana infested in the actions of your organization, the actions

0:10:04.160 --> 0:10:07.280
<v Speaker 4>of your community, the actions of you maybe as an individual,

0:10:07.520 --> 0:10:11.679
<v Speaker 4>I think is where maybe the friction into that comes.

0:10:12.000 --> 0:10:15.440
<v Speaker 4>I always say, thank you for your service is important

0:10:15.440 --> 0:10:19.000
<v Speaker 4>to me, but let's see how does your organization actually

0:10:19.120 --> 0:10:21.120
<v Speaker 4>do that on a day to day basis.

0:10:21.440 --> 0:10:24.240
<v Speaker 1>So that's really helpful because I'm educating myself now. Ryan

0:10:24.280 --> 0:10:26.760
<v Speaker 1>went to school, but many service members don't take that path.

0:10:26.920 --> 0:10:29.199
<v Speaker 1>Talk to me about other transitions out of the military.

0:10:29.679 --> 0:10:32.000
<v Speaker 4>Some people say I'm going to stay four or five

0:10:32.080 --> 0:10:33.640
<v Speaker 4>years and I'm going to get out. I was one

0:10:33.679 --> 0:10:35.560
<v Speaker 4>of those, and then some say I'm going to stay

0:10:35.559 --> 0:10:38.520
<v Speaker 4>thirty years and they get out at five and so

0:10:38.840 --> 0:10:42.280
<v Speaker 4>you just never know. Assignments happen every two to three years,

0:10:42.280 --> 0:10:44.960
<v Speaker 4>and so you know there's a transition opportunity every two

0:10:45.040 --> 0:10:47.360
<v Speaker 4>or three years. It just may not be a transition

0:10:47.400 --> 0:10:48.280
<v Speaker 4>out of the military.

0:10:49.240 --> 0:10:53.400
<v Speaker 1>So when you talk to veter into a transitioning from

0:10:53.480 --> 0:10:57.559
<v Speaker 1>active duty into the private sector in some form, how

0:10:57.600 --> 0:11:00.640
<v Speaker 1>do you tell them to think about figuring out that transition.

0:11:01.240 --> 0:11:03.640
<v Speaker 4>It's all about prepping yourself. And to me, that's what

0:11:03.720 --> 0:11:07.480
<v Speaker 4>this is all about. This is what helping service members

0:11:07.520 --> 0:11:10.560
<v Speaker 4>transition is all about, is making sure they are prepared.

0:11:11.040 --> 0:11:14.280
<v Speaker 4>If we can build relationship with service members while they're

0:11:14.280 --> 0:11:17.280
<v Speaker 4>still serving, to help them tap into skills that they

0:11:17.280 --> 0:11:19.520
<v Speaker 4>didn't know they had, help them develop skills that they

0:11:19.520 --> 0:11:22.440
<v Speaker 4>didn't know were dormant. You're not sure about how do

0:11:22.480 --> 0:11:24.760
<v Speaker 4>I value at You're not sure what you bring to

0:11:24.800 --> 0:11:26.800
<v Speaker 4>the table, and we're going to point you to some

0:11:26.920 --> 0:11:29.480
<v Speaker 4>resources that can help you think through that. Do you

0:11:29.520 --> 0:11:30.839
<v Speaker 4>want to go to school? If you want to go

0:11:30.880 --> 0:11:34.240
<v Speaker 4>to school, now, let us help you. Warrior Scholar Project

0:11:34.280 --> 0:11:36.880
<v Speaker 4>is one of those organizations that can help you as

0:11:36.920 --> 0:11:40.880
<v Speaker 4>a transition service member into college. How do you become successful.

0:11:41.200 --> 0:11:45.160
<v Speaker 4>How do you build the right relationships network You may

0:11:45.160 --> 0:11:47.839
<v Speaker 4>be working because you actually have a family now that

0:11:47.880 --> 0:11:50.600
<v Speaker 4>you took out of the military with you. Let's let

0:11:50.720 --> 0:11:52.360
<v Speaker 4>us help you think through how do you do all

0:11:52.400 --> 0:11:53.000
<v Speaker 4>of those things.

0:11:54.040 --> 0:11:56.920
<v Speaker 1>Back to Ryan, he got his degree in two years,

0:11:57.080 --> 0:11:58.960
<v Speaker 1>which is not something he would advise people to do,

0:11:59.040 --> 0:12:01.560
<v Speaker 1>by the way, but at the time he just didn't

0:12:01.559 --> 0:12:04.200
<v Speaker 1>know better. It was just one of a few challenges

0:12:04.240 --> 0:12:07.120
<v Speaker 1>he never anticipated about returning to civilian life as a

0:12:07.160 --> 0:12:07.880
<v Speaker 1>college student.

0:12:08.960 --> 0:12:12.160
<v Speaker 2>One of the big challenges is, particularly when you're junior enlisted,

0:12:12.240 --> 0:12:14.840
<v Speaker 2>the question of why is not acceptable. Like if you

0:12:14.880 --> 0:12:17.080
<v Speaker 2>were to take it to the extreme example of a

0:12:17.080 --> 0:12:19.920
<v Speaker 2>boot camp of a drones Starctter says, you know, do

0:12:20.080 --> 0:12:22.079
<v Speaker 2>fifty push ups and you say.

0:12:22.000 --> 0:12:24.320
<v Speaker 3>Why, it's not going to go over well right.

0:12:24.480 --> 0:12:26.840
<v Speaker 2>In the college environment, if you don't ask why, then

0:12:26.840 --> 0:12:28.640
<v Speaker 2>you're missing a huge part of it. If you don't

0:12:28.679 --> 0:12:31.760
<v Speaker 2>understand a concept, really understanding why going to office hours

0:12:31.800 --> 0:12:32.320
<v Speaker 2>doing those things.

0:12:32.360 --> 0:12:33.199
<v Speaker 3>So there's a big.

0:12:33.120 --> 0:12:35.520
<v Speaker 2>Challenge there in terms of the difference of community and

0:12:35.559 --> 0:12:37.320
<v Speaker 2>in terms of what the culture expects of you in

0:12:37.360 --> 0:12:40.200
<v Speaker 2>one environment versus another. You can short circuit that if

0:12:40.240 --> 0:12:42.920
<v Speaker 2>you really directly ask the question of what's your response

0:12:42.960 --> 0:12:45.440
<v Speaker 2>the first time that somebody asks you if you've killed anybody?

0:12:45.600 --> 0:12:47.120
<v Speaker 3>Right? Like, that's a very stark question.

0:12:47.360 --> 0:12:49.160
<v Speaker 2>But you should think about your answer to that question

0:12:49.400 --> 0:12:52.200
<v Speaker 2>before somebody asks it. It's a crazy thing to ask somebody,

0:12:52.240 --> 0:12:53.960
<v Speaker 2>it is, but it happens. How do you have these

0:12:53.960 --> 0:12:55.840
<v Speaker 2>sorts of discussions, How do you join student groups? How

0:12:55.840 --> 0:12:57.960
<v Speaker 2>do you go to these meetings? How do you embrace

0:12:58.280 --> 0:13:00.440
<v Speaker 2>everything that this college campus and this college unity has

0:13:00.440 --> 0:13:03.360
<v Speaker 2>to offer. But I needed some fellow veterans to walk

0:13:03.400 --> 0:13:03.840
<v Speaker 2>me through that.

0:13:09.960 --> 0:13:12.240
<v Speaker 1>Ryan's identity as a veteran stayed with him as a

0:13:12.240 --> 0:13:15.199
<v Speaker 1>student and then as he transitioned into the workforce.

0:13:16.440 --> 0:13:19.040
<v Speaker 2>So I wanted to continue to serve. So I actually

0:13:19.040 --> 0:13:20.800
<v Speaker 2>taught with Teach for America for a couple of years

0:13:20.880 --> 0:13:23.400
<v Speaker 2>in Detroit. My taught high school hardest job I've ever

0:13:23.400 --> 0:13:25.800
<v Speaker 2>had by some margin. I was not cut out for

0:13:25.840 --> 0:13:27.520
<v Speaker 2>that work. I committed to doing two years and there

0:13:27.559 --> 0:13:29.240
<v Speaker 2>was no chance that I was going to quit. But

0:13:29.280 --> 0:13:31.560
<v Speaker 2>it was not the best application of my skill set.

0:13:31.600 --> 0:13:34.280
<v Speaker 2>So I went to law school. And around that time

0:13:34.320 --> 0:13:36.680
<v Speaker 2>that I was going from finishing up my teaching requirement

0:13:36.720 --> 0:13:39.199
<v Speaker 2>to go to law school, I've heard about Warrior Scholar Project.

0:13:40.280 --> 0:13:43.360
<v Speaker 1>We've heard this name, the Warrior Scholar Project a few

0:13:43.400 --> 0:13:46.680
<v Speaker 1>times now, but let's talk about what it is. The

0:13:46.720 --> 0:13:49.800
<v Speaker 1>Warrior Scholar Project is a national nonprofit five oh one

0:13:49.920 --> 0:13:53.360
<v Speaker 1>c three that equips enlisted veterans to succeed in higher

0:13:53.440 --> 0:13:57.320
<v Speaker 1>education classrooms and beyond. It was founded in twenty twelve

0:13:57.320 --> 0:14:00.400
<v Speaker 1>by Christopher Howell. Howell wanted to go to school when

0:14:00.400 --> 0:14:02.439
<v Speaker 1>he got out of the military, but he wasn't sure

0:14:02.480 --> 0:14:05.600
<v Speaker 1>he'd be able to To help him, Howell's brother designed

0:14:05.640 --> 0:14:08.800
<v Speaker 1>a crash course curriculum in student life that prepared Howell

0:14:08.800 --> 0:14:12.360
<v Speaker 1>to apply for university programs. Christopher went on to study

0:14:12.400 --> 0:14:15.160
<v Speaker 1>at Yale and that crash course went on to become

0:14:15.200 --> 0:14:18.640
<v Speaker 1>the Warrior Scholar Project's curriculum. He started this program to

0:14:18.679 --> 0:14:22.160
<v Speaker 1>help service members with two friends also students, and that's

0:14:22.200 --> 0:14:24.240
<v Speaker 1>the program Ryan came across while he was at the

0:14:24.320 --> 0:14:27.200
<v Speaker 1>University of Michigan. This is something I want to underscore

0:14:27.240 --> 0:14:30.200
<v Speaker 1>about this episode. Unlike the other folks we've spoken to

0:14:30.280 --> 0:14:33.240
<v Speaker 1>here on the Unshakables, Ryan was not the singular founder

0:14:33.280 --> 0:14:35.720
<v Speaker 1>of the Warrior Scholar Project, but he did found the

0:14:35.720 --> 0:14:38.960
<v Speaker 1>first chapter. Outside of its original incarnation at Yale.

0:14:40.240 --> 0:14:41.880
<v Speaker 2>The first branch that they allowed us to really be

0:14:41.920 --> 0:14:44.720
<v Speaker 2>able to franchise what they were doing at Yale. That

0:14:44.880 --> 0:14:46.920
<v Speaker 2>was a very easy decision for me to be able

0:14:47.000 --> 0:14:49.280
<v Speaker 2>to do that because they were doing something at Yale

0:14:49.520 --> 0:14:52.200
<v Speaker 2>in this Warrior Scholar Project classroom that was unlike any

0:14:52.240 --> 0:14:55.800
<v Speaker 2>other transition program, any other classroom environment that I had

0:14:55.800 --> 0:14:56.200
<v Speaker 2>been a part of.

0:14:56.240 --> 0:14:57.640
<v Speaker 3>It was this like intoxicating thing.

0:14:58.760 --> 0:15:02.160
<v Speaker 1>The Warrior Scholar curricul KALEM creates a highly structured environment

0:15:02.200 --> 0:15:04.880
<v Speaker 1>where enlisted service members feel confident to prepare them for

0:15:04.920 --> 0:15:05.880
<v Speaker 1>academic life.

0:15:06.960 --> 0:15:09.600
<v Speaker 2>It is primarily a series of academic boot camps where

0:15:09.600 --> 0:15:11.880
<v Speaker 2>you are taking enlisted service members who want to be

0:15:11.880 --> 0:15:14.880
<v Speaker 2>able to pursue their undergraduate studies, and we put them

0:15:15.000 --> 0:15:20.560
<v Speaker 2>in a safe, but ungraded, unaccredited environment that is really demanding.

0:15:20.600 --> 0:15:21.840
<v Speaker 2>We mean it when we call it a boot camp.

0:15:21.880 --> 0:15:23.960
<v Speaker 2>It's about seventy five hours of work per week, and

0:15:24.000 --> 0:15:26.600
<v Speaker 2>they are on these college campuses experiencing what it's like

0:15:26.880 --> 0:15:31.480
<v Speaker 2>to succeed at Columbia, at University of Chicago, at Yale,

0:15:31.560 --> 0:15:34.320
<v Speaker 2>at University of Michigan, at schools like this, and they

0:15:34.320 --> 0:15:36.600
<v Speaker 2>come out the other end of that ready to go

0:15:36.640 --> 0:15:37.520
<v Speaker 2>wherever they come out.

0:15:37.440 --> 0:15:39.040
<v Speaker 1>Of that with do this while they're already in school

0:15:39.120 --> 0:15:40.200
<v Speaker 1>or in prep to go to school.

0:15:40.240 --> 0:15:42.920
<v Speaker 2>It's a mix. They cannot yet have a bachelor's degree.

0:15:43.000 --> 0:15:44.800
<v Speaker 2>For most of them, they're saying either I want to

0:15:44.800 --> 0:15:46.520
<v Speaker 2>make a change. I'm currently pursuing my studies and I

0:15:46.520 --> 0:15:48.240
<v Speaker 2>want to make a change, or they're people that are

0:15:48.240 --> 0:15:49.920
<v Speaker 2>just saying, Hey, I'm about to get out of the military.

0:15:50.160 --> 0:15:52.080
<v Speaker 2>I want to pursue my undergraduate studies. How do I

0:15:52.120 --> 0:15:54.320
<v Speaker 2>do this? So it's very much about confidence. It's about

0:15:54.320 --> 0:15:56.920
<v Speaker 2>saying no, you actually do have what it takes that Yale,

0:15:57.080 --> 0:16:00.480
<v Speaker 2>there was this legendary professor Charles Hill. They're reading Alexis

0:16:00.480 --> 0:16:02.720
<v Speaker 2>to Tookeville's Democracy in America and at the time there

0:16:02.760 --> 0:16:05.360
<v Speaker 2>were twelve veterans that were in the classroom, tatted at

0:16:05.400 --> 0:16:08.320
<v Speaker 2>vets and they're going toe to toe with this professor

0:16:08.520 --> 0:16:11.080
<v Speaker 2>on tokfille. It's a quality of conditions argument and they're engaging.

0:16:11.120 --> 0:16:13.840
<v Speaker 2>They've all clearly done the reading. It's just like what again,

0:16:13.880 --> 0:16:14.640
<v Speaker 2>Like what universe?

0:16:14.720 --> 0:16:15.200
<v Speaker 3>What is this?

0:16:15.440 --> 0:16:17.240
<v Speaker 2>I asked afterwards, is this just like what classes are

0:16:17.240 --> 0:16:19.760
<v Speaker 2>like at Yale? And the press was like, no, this

0:16:19.440 --> 0:16:22.000
<v Speaker 2>is this is not your average class. There's something going

0:16:22.040 --> 0:16:25.600
<v Speaker 2>on here, and it was really about veterans respond really

0:16:25.640 --> 0:16:27.000
<v Speaker 2>well when you throw it on the gauntlet and you

0:16:27.080 --> 0:16:28.120
<v Speaker 2>challenge them.

0:16:28.880 --> 0:16:32.160
<v Speaker 1>Ryan loved working with WSP. He finished his own studies

0:16:32.160 --> 0:16:34.640
<v Speaker 1>at the University of Michigan and went on to law

0:16:34.640 --> 0:16:37.520
<v Speaker 1>school at the University of Virginia. I want to take

0:16:37.560 --> 0:16:39.440
<v Speaker 1>a moment here. This is someone who didn't get into

0:16:39.480 --> 0:16:41.440
<v Speaker 1>college the first time he applied, and now he's going

0:16:41.480 --> 0:16:43.120
<v Speaker 1>to one of the best law schools in the country.

0:16:43.440 --> 0:16:44.480
<v Speaker 1>Anything is possible.

0:16:48.120 --> 0:16:50.360
<v Speaker 2>For five years, that was my part time involvement, was

0:16:50.360 --> 0:16:53.320
<v Speaker 2>going back every summer and doing this program.

0:16:54.120 --> 0:16:57.440
<v Speaker 1>While Ryan was part time, the program wanted him full time.

0:16:58.480 --> 0:17:00.120
<v Speaker 2>Right before law school, I had this would go I'm

0:17:00.120 --> 0:17:01.640
<v Speaker 2>get to my second program the second time I had

0:17:01.720 --> 0:17:04.639
<v Speaker 2>run it, they offered me the position to come on

0:17:04.680 --> 0:17:07.159
<v Speaker 2>board and to become the executive director. The founder was

0:17:07.440 --> 0:17:09.000
<v Speaker 2>leaving and they wanted to be able to grow it.

0:17:09.359 --> 0:17:11.680
<v Speaker 2>And even though I felt so strongly about this thing,

0:17:11.960 --> 0:17:14.879
<v Speaker 2>I said no. And I wondered for years if that

0:17:15.000 --> 0:17:18.280
<v Speaker 2>was like the greatest professional mistake of my life, was

0:17:18.320 --> 0:17:20.879
<v Speaker 2>saying no to this thing that I really believed in.

0:17:22.000 --> 0:17:24.480
<v Speaker 1>That little feeling that tickled his brain to enlist in

0:17:24.480 --> 0:17:27.879
<v Speaker 1>the Marines was also tickling him again. He wanted to

0:17:27.920 --> 0:17:30.560
<v Speaker 1>work with the Warrior Scholar Project, but he knew he

0:17:30.640 --> 0:17:31.480
<v Speaker 1>wasn't quite ready.

0:17:32.720 --> 0:17:34.960
<v Speaker 2>I couldn't really identify it when I turned down that

0:17:35.080 --> 0:17:38.200
<v Speaker 2>job to become the Warrior Scholar Project executive director back

0:17:38.240 --> 0:17:40.679
<v Speaker 2>in twenty fourteen. I couldn't have really told you here

0:17:40.680 --> 0:17:42.240
<v Speaker 2>are the seven things that I need to be able

0:17:42.240 --> 0:17:44.080
<v Speaker 2>to learn before I would feel qualified for it.

0:17:45.040 --> 0:17:48.359
<v Speaker 1>He worked with WSP in the summers, graduated law school,

0:17:48.680 --> 0:17:51.160
<v Speaker 1>and went on to start at a large firm.

0:17:51.520 --> 0:17:53.280
<v Speaker 2>I intended to be there for a few years, build

0:17:53.280 --> 0:17:56.359
<v Speaker 2>the connections, work a lot, make some money, and then

0:17:56.400 --> 0:17:57.240
<v Speaker 2>figure out what's next.

0:17:58.440 --> 0:18:01.040
<v Speaker 1>For him, what was next was a federal clerkship, then

0:18:01.080 --> 0:18:03.960
<v Speaker 1>going back to public service. He still kept in touch

0:18:03.960 --> 0:18:06.080
<v Speaker 1>with the Warrior Scholar founders and would meet up with

0:18:06.119 --> 0:18:09.679
<v Speaker 1>them socially. One day, they were all out to lunch.

0:18:10.720 --> 0:18:13.280
<v Speaker 2>And I talked about that moment of when they offered

0:18:13.320 --> 0:18:17.960
<v Speaker 2>me that position, that executive directorship in twenty fourteen, and

0:18:18.000 --> 0:18:19.320
<v Speaker 2>I said, you know, I always think like, if only

0:18:19.359 --> 0:18:21.000
<v Speaker 2>there was a way I could work for WSP full

0:18:21.040 --> 0:18:24.040
<v Speaker 2>time now, And you just said, well, what if there

0:18:24.119 --> 0:18:25.440
<v Speaker 2>was the.

0:18:25.400 --> 0:18:28.000
<v Speaker 1>Warrior Scholar Project had just received a large grant that

0:18:28.040 --> 0:18:30.960
<v Speaker 1>would allow them to expand the team. They wanted Ryan

0:18:31.000 --> 0:18:33.520
<v Speaker 1>to come on board a COO working under the executive

0:18:33.560 --> 0:18:37.280
<v Speaker 1>director for the company. Ryan was over the moon. He

0:18:37.320 --> 0:18:39.720
<v Speaker 1>accepted the position in August, and he was winding down

0:18:39.720 --> 0:18:41.480
<v Speaker 1>his last case with his law firm. As he was

0:18:41.480 --> 0:18:44.920
<v Speaker 1>getting up to speed on WSP. In September, we.

0:18:44.880 --> 0:18:46.160
<v Speaker 2>Had a case that was in trial in the Northern

0:18:46.160 --> 0:18:48.040
<v Speaker 2>District of Illinois. So going back and forth to the

0:18:48.280 --> 0:18:51.119
<v Speaker 2>courthouse from there, as I'm starting to field everything that

0:18:51.160 --> 0:18:53.200
<v Speaker 2>happens on the inflow of my ramp up to WSP,

0:18:53.840 --> 0:18:56.160
<v Speaker 2>the executive director where I was supposed to be working under,

0:18:56.480 --> 0:18:57.320
<v Speaker 2>left right.

0:18:57.359 --> 0:19:01.200
<v Speaker 1>Then, as often happens in businesses, there are moving parts

0:19:01.240 --> 0:19:04.359
<v Speaker 1>that not everyone may be privy to. The executive director

0:19:04.359 --> 0:19:06.640
<v Speaker 1>that Ryan was supposed to be working with, learning from

0:19:06.960 --> 0:19:10.119
<v Speaker 1>and jumping into the organization with he was gone. He

0:19:10.200 --> 0:19:10.800
<v Speaker 1>was on his own.

0:19:12.200 --> 0:19:14.240
<v Speaker 2>So I came on board, and I had this really

0:19:14.280 --> 0:19:17.080
<v Speaker 2>small team of people who believed in the thing right

0:19:17.280 --> 0:19:20.240
<v Speaker 2>like a few people, but the organizations sustainability really depended

0:19:20.280 --> 0:19:22.280
<v Speaker 2>on it grant. I didn't realize how much depended on

0:19:22.320 --> 0:19:24.679
<v Speaker 2>it until I actually got a look at the like

0:19:24.800 --> 0:19:27.560
<v Speaker 2>full on financials. I also didn't realize that we were

0:19:27.560 --> 0:19:29.680
<v Speaker 2>only in phase one of this big grant application.

0:19:30.680 --> 0:19:33.439
<v Speaker 1>The grant that WSP had gotten, the very grant that

0:19:33.480 --> 0:19:36.440
<v Speaker 1>allowed them to bring Ryan on board full time, wasn't

0:19:36.480 --> 0:19:39.359
<v Speaker 1>actually theirs. And it's not just that the money hadn't

0:19:39.400 --> 0:19:42.960
<v Speaker 1>come through, that had only just submitted the application. And

0:19:43.040 --> 0:19:46.480
<v Speaker 1>to make things worse, the application it wasn't great.

0:19:47.520 --> 0:19:49.520
<v Speaker 2>I've never written a grant application in my life. I've

0:19:49.560 --> 0:19:52.280
<v Speaker 2>never run operations for aniche. You can read, I can read.

0:19:52.680 --> 0:19:54.480
<v Speaker 2>And here's the thing. The thing that I had going

0:19:54.520 --> 0:19:57.400
<v Speaker 2>for me in spades is that I knew the core deliverable.

0:19:57.440 --> 0:19:59.960
<v Speaker 2>I knew the thing that we did on a visceral level.

0:20:01.040 --> 0:20:05.680
<v Speaker 1>Ryan brand New, relatively unsupported new hire a WSP had

0:20:05.680 --> 0:20:07.760
<v Speaker 1>to make the call. He had to find a way

0:20:07.800 --> 0:20:10.680
<v Speaker 1>to fix the grant to save both his future with WSP,

0:20:11.200 --> 0:20:13.560
<v Speaker 1>but also the future of the organization itself.

0:20:14.640 --> 0:20:16.800
<v Speaker 2>One of the first calls that I had was just

0:20:16.800 --> 0:20:20.479
<v Speaker 2>to the program officer and just basically it's said to them, like, hey, like,

0:20:21.000 --> 0:20:23.000
<v Speaker 2>I'm the new guy. Here's the challenges that I'm up against.

0:20:23.040 --> 0:20:25.360
<v Speaker 2>Like I've never run a nonprofit. I believe in the thing.

0:20:25.840 --> 0:20:27.600
<v Speaker 2>I know what we do. I know that this thing

0:20:27.600 --> 0:20:29.600
<v Speaker 2>can work, and I know this grant application isn't really

0:20:29.600 --> 0:20:31.040
<v Speaker 2>going to get us there. I read that the bridge

0:20:31.040 --> 0:20:33.199
<v Speaker 2>band due diligence, this is not where it needs to be,

0:20:33.640 --> 0:20:35.440
<v Speaker 2>and they said, yeah, you're you're right.

0:20:36.640 --> 0:20:38.840
<v Speaker 1>There will never be an alternate universe where Ryan doesn't

0:20:38.840 --> 0:20:41.119
<v Speaker 1>make that call. We'll never know what would have happened

0:20:41.119 --> 0:20:43.040
<v Speaker 1>if he didn't speak up and say, hey, guys, this

0:20:43.119 --> 0:20:45.040
<v Speaker 1>isn't going to cut it. We've got to do it again.

0:20:45.840 --> 0:20:48.320
<v Speaker 1>But that's what it means to be unshakable. It's to

0:20:48.359 --> 0:20:50.480
<v Speaker 1>be able to see a problem, tackle it head on,

0:20:51.000 --> 0:20:53.800
<v Speaker 1>and be brave enough to step in whatever is waiting.

0:20:53.560 --> 0:20:57.240
<v Speaker 2>For you, being very real and being able to be

0:20:57.400 --> 0:21:00.120
<v Speaker 2>vulnerable in that moment. I know that it was as

0:21:00.160 --> 0:21:02.040
<v Speaker 2>a game changer. You know, I'm not going to rewrite

0:21:02.040 --> 0:21:04.720
<v Speaker 2>this application by myself, right like, I need the buy

0:21:04.720 --> 0:21:06.280
<v Speaker 2>in from everybody that's on the team, and so I

0:21:06.320 --> 0:21:07.919
<v Speaker 2>need everybody to be able to contribute to the thing.

0:21:07.960 --> 0:21:09.960
<v Speaker 2>And I need to have regular communication with this large

0:21:10.000 --> 0:21:11.720
<v Speaker 2>granted and to be able to say, hey, you know,

0:21:11.800 --> 0:21:13.320
<v Speaker 2>here's the deadlines, here's that we're going to be able

0:21:13.359 --> 0:21:16.159
<v Speaker 2>to get you, and that ultimately allowed us to be

0:21:16.160 --> 0:21:16.679
<v Speaker 2>able to get that.

0:21:16.760 --> 0:21:20.640
<v Speaker 1>Grant Ryan was promoted to CEO in twenty nineteen.

0:21:21.600 --> 0:21:24.560
<v Speaker 2>I was both very concerned and very honored by that.

0:21:24.680 --> 0:21:27.240
<v Speaker 2>There is a deeply embedded notion of feeling like an impostor,

0:21:27.400 --> 0:21:29.920
<v Speaker 2>like I don't have the chops to be the CEO

0:21:30.280 --> 0:21:32.879
<v Speaker 2>of this organization. I'm not a fundraiser. Right then you

0:21:32.920 --> 0:21:34.760
<v Speaker 2>have six or seven months later you have the pandemic

0:21:34.800 --> 0:21:37.719
<v Speaker 2>that hits, and so I'm start to get my I

0:21:37.720 --> 0:21:39.760
<v Speaker 2>start to get myself a little bit more in the

0:21:40.400 --> 0:21:43.520
<v Speaker 2>zone of running an organization, and then that happens. Same

0:21:43.560 --> 0:21:45.439
<v Speaker 2>sort of thing of digging deep and relying on the

0:21:45.440 --> 0:21:48.399
<v Speaker 2>team that's around you. We were able to pivot during that.

0:21:48.520 --> 0:21:50.720
<v Speaker 2>We made it through and converted all of our programs

0:21:50.720 --> 0:21:53.400
<v Speaker 2>to being virtual and made it work. I love talking

0:21:53.400 --> 0:21:54.919
<v Speaker 2>about the metrics for where we are today, but so

0:21:55.000 --> 0:21:56.520
<v Speaker 2>much of that is because we have people that have

0:21:56.560 --> 0:21:59.000
<v Speaker 2>been here for years that we have that institutional knowledge,

0:21:59.200 --> 0:22:01.840
<v Speaker 2>because it takes so much longer to rebuild that institutional

0:22:01.880 --> 0:22:03.399
<v Speaker 2>knowledge if people are just coming in and out of

0:22:03.440 --> 0:22:04.679
<v Speaker 2>the organization.

0:22:05.320 --> 0:22:08.520
<v Speaker 1>Today, the Warrior Scholar Project has served twenty five hundred

0:22:08.520 --> 0:22:11.960
<v Speaker 1>people through their academic boot camps. Ninety nine percent of

0:22:12.000 --> 0:22:14.600
<v Speaker 1>participants go on to recommend the program to others.

0:22:15.840 --> 0:22:19.080
<v Speaker 2>The percent of students that complete their degrees within six

0:22:19.160 --> 0:22:22.720
<v Speaker 2>years for all veterans is about forty seven percent. For

0:22:22.800 --> 0:22:25.119
<v Speaker 2>our students, it's about ninety percent. Wow, that will persist

0:22:25.119 --> 0:22:27.800
<v Speaker 2>and will actually complete their degrees. Different and importantly even

0:22:27.840 --> 0:22:30.199
<v Speaker 2>for the ten percent. So long as that's an informed choice.

0:22:30.240 --> 0:22:31.960
<v Speaker 2>If one of our students says, hey, I went to

0:22:31.960 --> 0:22:33.159
<v Speaker 2>this boot camp and I actually don't want to do

0:22:33.240 --> 0:22:35.440
<v Speaker 2>undergrad instead of want to pursue a trade or an apprenticeship,

0:22:35.520 --> 0:22:37.399
<v Speaker 2>or it's just not for me right now, that's also

0:22:37.440 --> 0:22:39.880
<v Speaker 2>a success. If you are making informed choices and you're

0:22:39.880 --> 0:22:41.720
<v Speaker 2>not just going to school because you have these benefits,

0:22:41.760 --> 0:22:42.200
<v Speaker 2>then that's.

0:22:42.080 --> 0:22:42.920
<v Speaker 3>Also a success.

0:22:43.440 --> 0:22:45.920
<v Speaker 2>This year will serve just shy of four hundred people

0:22:45.960 --> 0:22:48.040
<v Speaker 2>thro those academic boot camps and about six hundred people

0:22:48.040 --> 0:22:51.240
<v Speaker 2>through other services, through career services, through graduate school services,

0:22:51.359 --> 0:22:54.480
<v Speaker 2>community college services, we have partnerships with community colleges, so

0:22:54.520 --> 0:22:57.200
<v Speaker 2>we'll serve about one thousand people this year alone, and

0:22:57.320 --> 0:22:59.320
<v Speaker 2>we have pretty aggressive plans to be able to grow

0:22:59.359 --> 0:23:01.119
<v Speaker 2>and scale and next years. We have a five year

0:23:01.160 --> 0:23:04.399
<v Speaker 2>strategic plan. We have twenty partner schools operating this summer.

0:23:04.480 --> 0:23:06.680
<v Speaker 2>I still feel like an apostacy listening to this podcast

0:23:06.680 --> 0:23:08.800
<v Speaker 2>on the way. I'm not an entrepreneur, right, so there's

0:23:08.800 --> 0:23:10.880
<v Speaker 2>always been this sense of, you know, do I belong

0:23:11.160 --> 0:23:13.720
<v Speaker 2>in this space? I feel strongly about what we do.

0:23:14.119 --> 0:23:15.679
<v Speaker 2>We've had a lot of success in what we do,

0:23:16.280 --> 0:23:18.840
<v Speaker 2>and that's one of the things that really helps me

0:23:18.920 --> 0:23:20.760
<v Speaker 2>to be able to say, yeah, I'm the right guy

0:23:20.840 --> 0:23:21.160
<v Speaker 2>for it.

0:23:26.400 --> 0:23:28.520
<v Speaker 1>So talk to me a little bit, Mork then about

0:23:28.640 --> 0:23:31.639
<v Speaker 1>let's break it down into two pieces if we could, so,

0:23:32.160 --> 0:23:34.480
<v Speaker 1>you know, and for our listeners who you know, many

0:23:34.480 --> 0:23:36.880
<v Speaker 1>of them may want to hire veterans just like we do,

0:23:37.280 --> 0:23:38.879
<v Speaker 1>or they may be veterans themselves who are looking to

0:23:38.880 --> 0:23:43.560
<v Speaker 1>start a business. What are the unique challenges of veterans

0:23:43.760 --> 0:23:48.159
<v Speaker 1>and the transition from military service to civilian life in

0:23:48.200 --> 0:23:50.359
<v Speaker 1>the private sector. And then the second part of my

0:23:50.440 --> 0:23:53.760
<v Speaker 1>question is what are the unique attributes that are really

0:23:53.800 --> 0:23:59.119
<v Speaker 1>special and powerful that veterans bring to the private sector

0:23:59.520 --> 0:24:02.760
<v Speaker 1>that private techtor employers can really avail themselves into.

0:24:02.880 --> 0:24:07.040
<v Speaker 4>Yeah, so I'm transitioning. I'm leaving this thing called the

0:24:07.080 --> 0:24:11.880
<v Speaker 4>military big organization, but it was actually my family. It's

0:24:11.920 --> 0:24:13.840
<v Speaker 4>probably the only thing I've known. It's the thing that

0:24:13.880 --> 0:24:16.800
<v Speaker 4>I've grown up with. It has a culture, and now

0:24:16.880 --> 0:24:19.040
<v Speaker 4>I have to walk away from that. In the military,

0:24:19.040 --> 0:24:21.080
<v Speaker 4>you had this thing called a mission. You knew what

0:24:21.160 --> 0:24:23.760
<v Speaker 4>that meant, you knew what it took to deliver against

0:24:23.800 --> 0:24:27.400
<v Speaker 4>that mission. You understood what the larger organization was trying

0:24:27.400 --> 0:24:30.399
<v Speaker 4>to accomplish. And when you leave out of the military,

0:24:30.560 --> 0:24:32.800
<v Speaker 4>you're not sure what the mission is. You're not sure

0:24:32.880 --> 0:24:36.680
<v Speaker 4>what the major contribution that organization is trying to make.

0:24:36.760 --> 0:24:40.199
<v Speaker 4>So sometimes that's a barrier for your success. And one

0:24:40.280 --> 0:24:42.720
<v Speaker 4>of the other biggest barriers been is we tend to

0:24:42.760 --> 0:24:46.240
<v Speaker 4>suffer in silence because we've been taught to solve problems.

0:24:46.280 --> 0:24:48.080
<v Speaker 4>We've been taught to deliver what I don't having to

0:24:48.119 --> 0:24:51.119
<v Speaker 4>constantly run back for instructions I want to deliver, So

0:24:51.200 --> 0:24:53.800
<v Speaker 4>I'll suffer in silence. I'll study it, but I just

0:24:53.920 --> 0:24:57.680
<v Speaker 4>don't know how to ask for help. So that's one

0:24:57.720 --> 0:25:01.720
<v Speaker 4>of our biggest barriers. The cultures different. We believe we're

0:25:01.760 --> 0:25:04.640
<v Speaker 4>impostors and we're afraid to ask for help because it's

0:25:04.640 --> 0:25:07.159
<v Speaker 4>a sign of weakness, and we're taught not to be weak.

0:25:07.520 --> 0:25:10.119
<v Speaker 4>And so now what do I bring to the table.

0:25:10.400 --> 0:25:13.320
<v Speaker 4>I bring to the table. I'm adaptive. I do know

0:25:13.320 --> 0:25:16.399
<v Speaker 4>how to problem solve. I know how to take large

0:25:16.520 --> 0:25:20.320
<v Speaker 4>organizations and do amazing things with them. I know operating

0:25:20.359 --> 0:25:24.520
<v Speaker 4>in cultures and countries that never imagine you'd ever find

0:25:24.560 --> 0:25:27.520
<v Speaker 4>yourself in. And I do that on a regular basis.

0:25:27.640 --> 0:25:30.560
<v Speaker 4>And I do that without a lot of guidance. And

0:25:30.640 --> 0:25:35.000
<v Speaker 4>so what company wouldn't want somebody like that in their organization.

0:25:35.359 --> 0:25:38.840
<v Speaker 4>It's just it's inherent in the culture and the military

0:25:38.880 --> 0:25:41.480
<v Speaker 4>that you get it. How do companies tap into that,

0:25:42.000 --> 0:25:45.160
<v Speaker 4>recognize us there, and then leverage it and then teach

0:25:45.200 --> 0:25:46.639
<v Speaker 4>them all the other things you need them to know.

0:25:47.680 --> 0:25:51.919
<v Speaker 1>Many of our listeners are either entrepreneurs, slash business owners,

0:25:52.000 --> 0:25:56.080
<v Speaker 1>or aspiring business owners. Talk to the veterans who are

0:25:56.119 --> 0:25:58.919
<v Speaker 1>listening today who are thinking about starting their own business

0:25:59.040 --> 0:26:01.920
<v Speaker 1>and why that make such great entrepreneurs.

0:26:02.520 --> 0:26:05.720
<v Speaker 4>As you think about a veteran, whether it's a young

0:26:05.800 --> 0:26:09.879
<v Speaker 4>enlisted kid who's coming up, who becomes a squad leader,

0:26:10.040 --> 0:26:12.800
<v Speaker 4>who's given a number of individuals that they're responsible for.

0:26:13.000 --> 0:26:16.280
<v Speaker 4>That's a little small company that you're running, and you

0:26:16.440 --> 0:26:19.800
<v Speaker 4>keep layering that to the platoon sergeant, the platoon leader,

0:26:19.800 --> 0:26:22.920
<v Speaker 4>and that scope gets a little bit broader. They're literally

0:26:23.000 --> 0:26:26.800
<v Speaker 4>running small businesses. They have equipment that they have to maintain,

0:26:26.880 --> 0:26:29.000
<v Speaker 4>they have a product that they have to deliver. We're

0:26:29.040 --> 0:26:31.760
<v Speaker 4>already small business owners, we just don't think of it

0:26:31.800 --> 0:26:33.840
<v Speaker 4>that way. So the thing I'd say to a veteran,

0:26:34.320 --> 0:26:38.760
<v Speaker 4>you've already learned some of the basic skills and principles

0:26:38.840 --> 0:26:41.040
<v Speaker 4>of running a business. We just need to give you

0:26:41.119 --> 0:26:44.040
<v Speaker 4>the more technical ways that the business world looks at

0:26:44.119 --> 0:26:47.359
<v Speaker 4>that and maybe apply some of the financial literacy that

0:26:47.440 --> 0:26:50.159
<v Speaker 4>you need to be more successful. But you have that

0:26:50.280 --> 0:26:51.160
<v Speaker 4>in your DNA.

0:26:51.800 --> 0:26:53.840
<v Speaker 1>As a way of closing this out, Mark, can you

0:26:53.920 --> 0:26:56.679
<v Speaker 1>talk about what JP Morgan Chase as a firm is

0:26:56.720 --> 0:26:59.399
<v Speaker 1>doing to support veterans both in our own workforce and

0:26:59.400 --> 0:27:02.240
<v Speaker 1>as entrepreneur And because I want to see it as

0:27:02.240 --> 0:27:04.679
<v Speaker 1>many ideas out there as I can, so that a

0:27:04.720 --> 0:27:08.119
<v Speaker 1>broader portion of the population gets behind this idea and

0:27:08.400 --> 0:27:10.320
<v Speaker 1>comes up with their own ways of solving is challenged.

0:27:10.359 --> 0:27:12.760
<v Speaker 4>Yeah, I would say, first, know that you're not out

0:27:12.760 --> 0:27:15.159
<v Speaker 4>there by yourself, and know that JP Morgan Chase is

0:27:15.240 --> 0:27:18.480
<v Speaker 4>just one avenue. We actually lead an organization called the

0:27:18.600 --> 0:27:21.919
<v Speaker 4>Veterans job Mission, which is like minded Companies, something that

0:27:21.960 --> 0:27:25.480
<v Speaker 4>started back in twenty eleven with eleven companies. Today is

0:27:25.520 --> 0:27:28.399
<v Speaker 4>over three hundred and fifteen companies who are doing the

0:27:28.560 --> 0:27:31.560
<v Speaker 4>same things that we're doing, trying to ensure veterans can

0:27:31.600 --> 0:27:35.080
<v Speaker 4>be successful post their military career, whether it's in employment

0:27:35.480 --> 0:27:38.160
<v Speaker 4>or whether it's in small business. And we do that

0:27:38.280 --> 0:27:41.400
<v Speaker 4>not just for veterans, because we've used the phrase veterans,

0:27:41.560 --> 0:27:44.359
<v Speaker 4>we're talking about military spouses as well, who I always

0:27:44.400 --> 0:27:45.800
<v Speaker 4>say is the secret softas.

0:27:45.520 --> 0:27:46.240
<v Speaker 3>To the military.

0:27:46.560 --> 0:27:49.840
<v Speaker 4>And so organizations like that are ways that you can

0:27:49.880 --> 0:27:52.960
<v Speaker 4>tap into it. But it's also organizations like the Institute

0:27:52.960 --> 0:27:56.720
<v Speaker 4>for Veterans and Military Families IVMF, or Bunker Labs or

0:27:56.800 --> 0:27:59.399
<v Speaker 4>some of the nonprofits that we work with that I

0:27:59.400 --> 0:28:02.840
<v Speaker 4>would argue you are great places to start. When you're

0:28:02.840 --> 0:28:05.520
<v Speaker 4>saying I want to start a business, Okay, let them

0:28:05.600 --> 0:28:08.600
<v Speaker 4>help guide you in the early stages of that. Am

0:28:08.600 --> 0:28:11.560
<v Speaker 4>I really ready to start a business? Do I have

0:28:11.680 --> 0:28:14.720
<v Speaker 4>the right knowledge? Have I started to build a network

0:28:15.040 --> 0:28:18.160
<v Speaker 4>and then understand that you don't have to know all

0:28:18.200 --> 0:28:21.280
<v Speaker 4>the answers today? And that's to me, what JP, Morgan

0:28:21.359 --> 0:28:24.080
<v Speaker 4>Chase and other companies are doing is to help point

0:28:24.119 --> 0:28:26.480
<v Speaker 4>you to those answers so that you don't have to

0:28:26.520 --> 0:28:28.440
<v Speaker 4>discover all of those things on your own.

0:28:28.640 --> 0:28:30.800
<v Speaker 1>Well, it's a rich resource for a whole country in

0:28:30.880 --> 0:28:33.199
<v Speaker 1>terms of our veteran Phillips call it our veteran families

0:28:33.240 --> 0:28:35.439
<v Speaker 1>because it's veterans and their spouses and families. And I

0:28:35.480 --> 0:28:37.639
<v Speaker 1>hope we take more advantage of it and help them,

0:28:37.760 --> 0:28:39.840
<v Speaker 1>you know, lift themselves up as they as they transition

0:28:39.880 --> 0:28:40.840
<v Speaker 1>into civilian life.

0:28:41.520 --> 0:28:44.240
<v Speaker 4>Well, Ben, thank you for shedding a light on this community.

0:28:44.680 --> 0:28:46.680
<v Speaker 4>I think they are a treasure that we should be

0:28:47.080 --> 0:28:50.000
<v Speaker 4>proud of and make sure we're helping them be successful.

0:28:53.320 --> 0:28:56.640
<v Speaker 1>Ryan, what advice do you have for aspiring business owners?

0:28:56.680 --> 0:28:58.600
<v Speaker 1>And I accept that you don't give yourself as an entrepreneur.

0:28:58.680 --> 0:29:01.600
<v Speaker 1>That's okay. You're running something, you're running something from small

0:29:01.640 --> 0:29:04.560
<v Speaker 1>to large. Yeah, some of our listeners didn't start their businesses,

0:29:04.560 --> 0:29:07.160
<v Speaker 1>they bought them, so it's kind of the same. And

0:29:07.320 --> 0:29:09.240
<v Speaker 1>I'd like to know from you, you know, if you

0:29:09.240 --> 0:29:11.400
<v Speaker 1>could impart a little bit of wisdom that you've learned

0:29:11.400 --> 0:29:13.960
<v Speaker 1>along the way that you wish you'd known back when. Sure,

0:29:14.080 --> 0:29:14.920
<v Speaker 1>what would that be?

0:29:15.640 --> 0:29:15.959
<v Speaker 3>It is?

0:29:16.640 --> 0:29:20.920
<v Speaker 2>Everything is about relationships. Everything is about relationships. To give

0:29:20.960 --> 0:29:24.520
<v Speaker 2>you one quantifiable thing. Two years ago we got a

0:29:24.560 --> 0:29:27.680
<v Speaker 2>five million dollar Mackenzie Scott grant or a five million

0:29:27.680 --> 0:29:32.080
<v Speaker 2>dollar organization, So that is a huge transformative, transformative. I

0:29:32.120 --> 0:29:35.600
<v Speaker 2>don't know which relationship triggered us getting on our radar,

0:29:35.720 --> 0:29:38.400
<v Speaker 2>but it absolutely came down to a relationship. I think

0:29:38.440 --> 0:29:40.200
<v Speaker 2>about like the reason that I'm at WSP to begin

0:29:40.280 --> 0:29:42.680
<v Speaker 2>with in twenty eighteen, just connecting with one of the

0:29:42.720 --> 0:29:45.200
<v Speaker 2>co founders and saying, hey, let's meet up. You know,

0:29:45.240 --> 0:29:47.000
<v Speaker 2>there's no job that I would rather have than this one,

0:29:47.040 --> 0:29:48.800
<v Speaker 2>And every single thing that we do comes down to

0:29:48.800 --> 0:29:51.280
<v Speaker 2>the value of relationships, and that not just being something

0:29:51.280 --> 0:29:54.040
<v Speaker 2>which is transactional. It's not like you and I'm meeting

0:29:54.040 --> 0:29:55.400
<v Speaker 2>and saying what am I going to get out of

0:29:55.400 --> 0:29:58.320
<v Speaker 2>this and what am I potentially going to give to you.

0:29:58.680 --> 0:30:00.920
<v Speaker 2>It's much more about the longer term view of saying, hey,

0:30:01.200 --> 0:30:03.480
<v Speaker 2>there's something to just being able to build that relationship

0:30:03.480 --> 0:30:04.720
<v Speaker 2>and then to be able to trust each other and

0:30:04.720 --> 0:30:06.960
<v Speaker 2>to build your network in a really authentic and meaningful way.

0:30:07.160 --> 0:30:09.400
<v Speaker 2>You don't know where that goes, but holy cow, does

0:30:09.440 --> 0:30:11.600
<v Speaker 2>that pay dividends if you really lean into it.

0:30:12.160 --> 0:30:15.840
<v Speaker 1>Amazing advice for everyone. Ryan what an inspiring story. Thank

0:30:15.880 --> 0:30:17.160
<v Speaker 1>you for sharing it, and thank you for being on

0:30:17.200 --> 0:30:17.520
<v Speaker 1>the show.

0:30:17.600 --> 0:30:18.600
<v Speaker 3>Thanks so much for having me.

0:30:25.240 --> 0:30:28.080
<v Speaker 1>Thanks so much for listening to The Unshakeables. If you

0:30:28.200 --> 0:30:31.240
<v Speaker 1>liked this episode, please rate and review it. It'll help

0:30:31.240 --> 0:30:35.520
<v Speaker 1>our show find more listeners. I'm Ben Walter and this

0:30:35.560 --> 0:30:38.560
<v Speaker 1>is The Unshakeables from Chase for Business and Ruby Studio

0:30:38.640 --> 0:30:39.480
<v Speaker 1>from iHeartMedia.