1 00:00:00,200 --> 00:00:03,640 Speaker 1: One eight hundred ui away now offering free remote consultations 2 00:00:03,640 --> 00:00:06,920 Speaker 1: by phone or video conference for any criminal offense. Trust Brook, 3 00:00:07,000 --> 00:00:09,960 Speaker 1: Jeffrey and Jose's friends with a free remote consultation from 4 00:00:09,960 --> 00:00:13,280 Speaker 1: Bradley Johnson Lawyers. Visit one eight hundred douyoway dot com 5 00:00:13,440 --> 00:00:14,720 Speaker 1: or call eight. 6 00:00:14,680 --> 00:00:16,040 Speaker 2: Hundred do you y Away. 7 00:00:16,320 --> 00:00:20,439 Speaker 3: It's no secret companies are tightening their belts nowadays. I 8 00:00:20,520 --> 00:00:22,800 Speaker 3: mean take the radio industry for example. 9 00:00:23,120 --> 00:00:25,600 Speaker 2: We have we have employees store anybody out there. 10 00:00:25,680 --> 00:00:30,440 Speaker 3: We have one general manager overlooking three different major markets 11 00:00:30,640 --> 00:00:33,520 Speaker 3: while doing voice work and going out on gas station 12 00:00:33,640 --> 00:00:35,479 Speaker 3: promo stops to hand out stickers. 13 00:00:35,640 --> 00:00:38,519 Speaker 2: I wish she was exaggerating. That's our big boss. Yes, yeah, 14 00:00:39,159 --> 00:00:41,240 Speaker 2: he's almost eighty years old and doing all of that. 15 00:00:41,479 --> 00:00:44,720 Speaker 2: He's fly between two cities every week. Yeah, catch them 16 00:00:44,720 --> 00:00:45,479 Speaker 2: at AMPM this. 17 00:00:45,600 --> 00:00:45,800 Speaker 4: Yeah. 18 00:00:45,880 --> 00:00:48,199 Speaker 3: Yeah, that's a lot of hats for one person to 19 00:00:48,240 --> 00:00:51,080 Speaker 3: be wearing. And a similar situation happens today when we 20 00:00:51,159 --> 00:00:54,360 Speaker 3: prank one lady while posing as a customer service rep 21 00:00:54,480 --> 00:00:59,200 Speaker 3: who's multitasking like crazy. Oh no, I'm sure her service 22 00:00:59,240 --> 00:01:01,480 Speaker 3: won't suffer in your phone tap right now? 23 00:01:01,840 --> 00:01:12,280 Speaker 4: Another Hello, Oh my god, Hello. 24 00:01:13,880 --> 00:01:23,240 Speaker 2: Craver is such a nut Hello. Oh uh hi blow Hi? 25 00:01:24,040 --> 00:01:29,919 Speaker 2: Excuse me? Is this shot about it? Uh? Is this Sabrina? 26 00:01:30,280 --> 00:01:31,600 Speaker 4: Who are you? Who's this? 27 00:01:31,880 --> 00:01:38,240 Speaker 2: Hi, ma'am? I'm calling from Customer Care. I'm sorry to 28 00:01:38,280 --> 00:01:40,119 Speaker 2: bother you. I have in my notes that you were 29 00:01:40,200 --> 00:01:45,200 Speaker 2: trying to return an item to us, a solar powered blanket. 30 00:01:46,080 --> 00:01:49,160 Speaker 5: No, it was a filter. It was a it was 31 00:01:49,240 --> 00:01:52,640 Speaker 5: a shower filter, Firth. It came first, it came late, 32 00:01:53,080 --> 00:01:55,480 Speaker 5: and the thing's broken. It doesn't it doesn't work, and 33 00:01:55,520 --> 00:01:57,000 Speaker 5: I can't find a way to return it. 34 00:01:59,000 --> 00:01:59,720 Speaker 2: Oh my god? 35 00:02:01,360 --> 00:02:03,040 Speaker 5: Yeah, did you hear me? 36 00:02:03,200 --> 00:02:03,480 Speaker 2: Sorry? 37 00:02:03,520 --> 00:02:10,240 Speaker 5: What I said? I'm wanting to return a shower filter 38 00:02:10,360 --> 00:02:11,079 Speaker 5: that number one? 39 00:02:11,440 --> 00:02:11,760 Speaker 2: Sorry? 40 00:02:11,840 --> 00:02:12,400 Speaker 5: What's late? 41 00:02:13,440 --> 00:02:21,280 Speaker 2: Sorry? Go ahead. I'm listening, hey bay By? Yeah? Sorry, 42 00:02:21,360 --> 00:02:23,480 Speaker 2: excuse what? Yes, I'm listening. 43 00:02:23,960 --> 00:02:25,360 Speaker 5: What's going on in the background? 44 00:02:26,240 --> 00:02:27,000 Speaker 2: Oh you could hear that? 45 00:02:28,400 --> 00:02:28,880 Speaker 4: Yeah? 46 00:02:29,400 --> 00:02:33,160 Speaker 2: Oh okay, yeah, that's on me. I apologize for that. 47 00:02:33,800 --> 00:02:35,079 Speaker 5: I mean, what are you doing. You're supposed to be 48 00:02:35,120 --> 00:02:37,200 Speaker 5: helping me. I'm the customer. 49 00:02:37,840 --> 00:02:41,120 Speaker 2: You know how I work at customer service? Right? 50 00:02:41,320 --> 00:02:42,639 Speaker 5: Can you please explain? 51 00:02:42,720 --> 00:02:42,960 Speaker 4: Let me? 52 00:02:43,240 --> 00:02:45,639 Speaker 2: Okay, right, No, I am, but I do need to 53 00:02:45,720 --> 00:02:48,360 Speaker 2: let you know that my other job here is I 54 00:02:48,360 --> 00:02:50,480 Speaker 2: have to watch a certain amount of hours of streaming 55 00:02:50,520 --> 00:02:51,640 Speaker 2: content per week. 56 00:02:51,880 --> 00:02:55,560 Speaker 5: Excuse me, your other job. I'm looking for customer service. 57 00:02:55,600 --> 00:02:59,080 Speaker 5: It's taking me to even get a response, and then 58 00:02:59,120 --> 00:03:02,520 Speaker 5: you will respond you're working your other job. I'm supposed 59 00:03:02,560 --> 00:03:03,440 Speaker 5: to be the customers. 60 00:03:03,480 --> 00:03:05,239 Speaker 2: I hear you, But there has been a lot of 61 00:03:05,400 --> 00:03:08,200 Speaker 2: layoffs at our company lately, so they're having a lot 62 00:03:08,200 --> 00:03:10,760 Speaker 2: of people double up on their positions and their roles here, 63 00:03:10,800 --> 00:03:13,720 Speaker 2: so I'm kind of doing two jobs at once, which, 64 00:03:13,880 --> 00:03:15,360 Speaker 2: if you think about it's pretty impressive. 65 00:03:15,800 --> 00:03:17,320 Speaker 4: So I can't it's not impressive. 66 00:03:18,360 --> 00:03:21,239 Speaker 5: You know what supervised? 67 00:03:21,639 --> 00:03:24,080 Speaker 2: Well, he was fired, So it's just me here. I 68 00:03:24,120 --> 00:03:26,839 Speaker 2: can take your customer service call while doing my other 69 00:03:26,919 --> 00:03:27,320 Speaker 2: job too. 70 00:03:27,360 --> 00:03:29,480 Speaker 5: Soared around? 71 00:03:29,639 --> 00:03:32,640 Speaker 2: Yah, you like this show Wheel of Fortune? It's so fun. 72 00:03:34,040 --> 00:03:37,200 Speaker 4: God, I'm sorry. 73 00:03:39,040 --> 00:03:41,640 Speaker 2: You must really not like that show. I can play 74 00:03:41,640 --> 00:03:44,720 Speaker 2: a different one if that would make you less angry. Oh, 75 00:03:44,720 --> 00:03:45,520 Speaker 2: there's a good one. 76 00:03:48,440 --> 00:03:48,640 Speaker 1: Five. 77 00:03:52,800 --> 00:03:54,840 Speaker 2: I think this is actually the redo that they did 78 00:03:55,200 --> 00:04:00,560 Speaker 2: Who's the Boss. That's a good show. But I don't 79 00:04:00,560 --> 00:04:03,880 Speaker 2: think that show is available on my streaming networks. So mad, 80 00:04:03,880 --> 00:04:04,680 Speaker 2: do you have another one? 81 00:04:04,880 --> 00:04:07,400 Speaker 5: Listen, You've got to be the dumbest person ever for 82 00:04:07,480 --> 00:04:07,880 Speaker 5: this job. 83 00:04:07,960 --> 00:04:09,480 Speaker 4: This is like, Okay, how did. 84 00:04:09,360 --> 00:04:10,720 Speaker 5: You even get hired? 85 00:04:11,080 --> 00:04:14,680 Speaker 2: Ma'am? Can I please ask you one question? What is 86 00:04:14,720 --> 00:04:15,480 Speaker 2: this bothering you? 87 00:04:16,680 --> 00:04:17,240 Speaker 4: Oh? 88 00:04:17,279 --> 00:04:21,040 Speaker 2: My god, Matt Lock. You can't deny. Matt Locke is 89 00:04:21,080 --> 00:04:23,360 Speaker 2: a great show. They just redid it. 90 00:04:23,400 --> 00:04:26,840 Speaker 5: You know it's me another person. Now I wish you 91 00:04:26,960 --> 00:04:28,200 Speaker 5: speak to another person. 92 00:04:28,240 --> 00:04:31,040 Speaker 2: Well, now, I'm here to help you with your thermal blanket, 93 00:04:31,120 --> 00:04:32,240 Speaker 2: So tell me about the problem. 94 00:04:32,440 --> 00:04:35,839 Speaker 5: It's not a thermal blanket, it's a shower filter. 95 00:04:36,000 --> 00:04:36,960 Speaker 1: You can't. 96 00:04:37,000 --> 00:04:39,520 Speaker 5: Oh, you don't know what you're doing. 97 00:04:39,839 --> 00:04:42,560 Speaker 2: Okay, So here's what we're gonna do. I am going 98 00:04:42,640 --> 00:04:45,520 Speaker 2: to fix your issue. That is my main priority. Oh god, 99 00:04:45,520 --> 00:04:48,640 Speaker 2: But while that's happening, I'm just gonna quietly watch the 100 00:04:48,720 --> 00:04:51,160 Speaker 2: other TV show. But you have my full attention. 101 00:04:51,920 --> 00:04:52,400 Speaker 4: You know what. 102 00:04:53,400 --> 00:04:57,000 Speaker 5: I am the customer. I agree you pay talk to 103 00:04:57,040 --> 00:04:58,280 Speaker 5: me right now, and. 104 00:04:58,240 --> 00:05:01,080 Speaker 2: That's what I'm doing. I got one on you and 105 00:05:01,200 --> 00:05:05,720 Speaker 2: one son in the background. I'm sorry, I'll lower I'll 106 00:05:05,760 --> 00:05:07,839 Speaker 2: make it quieter. Can you still hear it now? 107 00:05:08,279 --> 00:05:11,280 Speaker 5: I want you now, I want your super Can you 108 00:05:11,320 --> 00:05:12,000 Speaker 5: still hear it now? 109 00:05:14,160 --> 00:05:24,360 Speaker 2: Candy? They have ads? I'll screw this. I'm gonna quit. Sucks. 110 00:05:24,600 --> 00:05:26,719 Speaker 2: I gotta go back to my regular job hosting that 111 00:05:26,839 --> 00:05:29,480 Speaker 2: crappy radio show Brook and Jeffrey in the Morning, doing 112 00:05:29,560 --> 00:05:32,039 Speaker 2: those dumb print calls on people like this one. 113 00:05:32,600 --> 00:05:37,920 Speaker 4: Oh, I'm gonna kill you all. I'm gonna kill you all. 114 00:05:39,200 --> 00:05:41,960 Speaker 2: Don't kill me, just kill your coworker friend, Tyler. 115 00:05:43,680 --> 00:05:44,800 Speaker 4: God, Tyler is. 116 00:05:44,760 --> 00:05:46,599 Speaker 2: The one who set you up. He said you vented 117 00:05:46,600 --> 00:05:49,160 Speaker 2: to him about this order that you can't return on lines. 118 00:05:49,320 --> 00:05:54,320 Speaker 5: Oh my god, he get hired. 119 00:05:54,480 --> 00:05:56,720 Speaker 2: I'm sorry to make you so angry, but I really 120 00:05:56,720 --> 00:06:00,320 Speaker 2: do wish you luck with that thermal blanket. Okay, oh 121 00:06:00,360 --> 00:06:05,320 Speaker 2: my blank That's what I said, right. 122 00:06:07,320 --> 00:06:10,120 Speaker 5: Wake up every morning with Boone Tabs weekday mornings on 123 00:06:10,240 --> 00:06:13,560 Speaker 5: the twenties Brooke and Jeffrey in the Morning