1 00:00:02,759 --> 00:00:05,640 Speaker 1: You're listening to Ron and Nanian The Car Doctor, nationally 2 00:00:05,680 --> 00:00:09,240 Speaker 1: recognized auto expert trusted by Mechanics, Weekend wrenchers and vehicle 3 00:00:09,240 --> 00:00:12,280 Speaker 1: owners alike. Ron brings over forty years of hands on 4 00:00:12,360 --> 00:00:15,560 Speaker 1: experience and deep industry insight to help you understand your vehicle. 5 00:00:16,160 --> 00:00:19,160 Speaker 1: Join the Conversation live every Saturday from two to four 6 00:00:19,200 --> 00:00:21,759 Speaker 1: pm Eastern by calling eight five to five five six 7 00:00:21,880 --> 00:00:25,319 Speaker 1: zero nine nine zero zero. That's eight five five five 8 00:00:25,400 --> 00:00:28,760 Speaker 1: six zero ninety nine hundred, your direct line to honest 9 00:00:28,800 --> 00:00:33,440 Speaker 1: answers and practical advice. Looking for more, visit car doctorshow 10 00:00:33,520 --> 00:00:37,320 Speaker 1: dot com for past episodes, repair tips, and Ron's latest insights, 11 00:00:37,520 --> 00:00:39,760 Speaker 1: and be sure to subscribe to the Car Doctor YouTube 12 00:00:39,840 --> 00:00:43,240 Speaker 1: channel for exclusive videos, real repair footage and more. 13 00:00:44,040 --> 00:00:46,920 Speaker 2: Now, start your engines. The Car Doctor is in the 14 00:00:47,000 --> 00:00:50,480 Speaker 2: garage and ready to take your call. Hey, it looks 15 00:00:50,520 --> 00:00:52,519 Speaker 2: like a busy hour shaping up. The phones are kind 16 00:00:52,520 --> 00:00:54,280 Speaker 2: of backed up, so let's get right into it. Frank 17 00:00:54,280 --> 00:00:58,360 Speaker 2: and Illinois fifteen Chevy Suburban and some break questions. Frank, 18 00:00:58,400 --> 00:01:00,560 Speaker 2: Welcome to the Car Doctor, Sir, How can I help? 19 00:01:02,640 --> 00:01:10,840 Speaker 3: Frank? Is Frank there? Frank going once? Frank, Frank there, 20 00:01:10,880 --> 00:01:13,440 Speaker 3: he is Okay, hey, Frank, we knew you had to 21 00:01:13,480 --> 00:01:16,360 Speaker 3: be there somewhere. So how can I help you today, sir? 22 00:01:16,400 --> 00:01:16,959 Speaker 3: What's going on? 23 00:01:17,080 --> 00:01:20,119 Speaker 4: Well, the daughter and her husband had bought a twenty 24 00:01:20,280 --> 00:01:25,640 Speaker 4: fifteen suburban about eight months ago, and unfortunately they're about 25 00:01:25,640 --> 00:01:28,280 Speaker 4: a thousand miles from me, so this is a long 26 00:01:28,440 --> 00:01:29,399 Speaker 4: distance repair. 27 00:01:29,720 --> 00:01:32,080 Speaker 3: Everything from me, listen, Frank, everything for me is a 28 00:01:32,080 --> 00:01:36,319 Speaker 3: long distance repair, so it won't matter. 29 00:01:37,720 --> 00:01:41,520 Speaker 4: So and about three weeks ago she called and said, 30 00:01:43,360 --> 00:01:45,760 Speaker 4: part of the time and then she goes to stop 31 00:01:46,520 --> 00:01:50,560 Speaker 4: breaks and everything worked perfect. Sometimes she goes to stop 32 00:01:51,040 --> 00:01:55,160 Speaker 4: the pedal is super hard. Okay, So I asked her 33 00:01:55,160 --> 00:01:57,800 Speaker 4: a few questions. Well, do you hear any noise from 34 00:01:57,880 --> 00:01:58,800 Speaker 4: the breaks or anything? 35 00:01:59,040 --> 00:01:59,120 Speaker 5: No? 36 00:01:59,400 --> 00:02:02,400 Speaker 4: Any days saw no. Is it pulling left or right? 37 00:02:02,520 --> 00:02:02,560 Speaker 5: No? 38 00:02:03,800 --> 00:02:07,160 Speaker 4: I said, okay, so let me just scratch my head 39 00:02:07,200 --> 00:02:10,680 Speaker 4: do a little research. Well, we were visiting three months ago, 40 00:02:10,760 --> 00:02:14,560 Speaker 4: and being an old teenager in the sixties and a 41 00:02:14,600 --> 00:02:17,960 Speaker 4: hot rodder, I just pulled the wheels, looked at all 42 00:02:17,960 --> 00:02:22,000 Speaker 4: the brakes, pads, had plenty of pad, they were wearing evenly, 43 00:02:22,680 --> 00:02:26,120 Speaker 4: the slides were moving all right. I started it up, 44 00:02:26,160 --> 00:02:28,080 Speaker 4: and then I got out and spun the wheels to 45 00:02:28,120 --> 00:02:30,480 Speaker 4: make sure that you know that there was no hang 46 00:02:30,600 --> 00:02:34,480 Speaker 4: up on the calipers or anything, or a brake hose. 47 00:02:34,639 --> 00:02:37,840 Speaker 4: So I, well, okay, So when I kind of went 48 00:02:37,880 --> 00:02:41,160 Speaker 4: to look and I seen that that unit heady vacuum 49 00:02:41,240 --> 00:02:44,919 Speaker 4: come driven off the front of the motor yep. So 50 00:02:45,000 --> 00:02:49,280 Speaker 4: I said, well, I told her husband there, so I 51 00:02:49,280 --> 00:02:52,000 Speaker 4: can see if that hostlessly can eat where. I said. 52 00:02:52,000 --> 00:02:56,120 Speaker 4: It probably runs up to the dash and everything, and 53 00:02:56,360 --> 00:03:03,960 Speaker 4: so anyway, then I got to think in there. I said, well, okay, 54 00:03:04,080 --> 00:03:07,240 Speaker 4: it's got a vacuum leak. I don't know about an 55 00:03:07,320 --> 00:03:11,200 Speaker 4: abs well, speed answered to be act her up. So 56 00:03:11,280 --> 00:03:14,400 Speaker 4: when I talked to her again, I said, now run 57 00:03:14,440 --> 00:03:17,280 Speaker 4: that by me again. She said, well, when I go 58 00:03:17,400 --> 00:03:21,440 Speaker 4: to the stops, sometimes it's normal. Sometimes it's super hard. 59 00:03:22,080 --> 00:03:24,480 Speaker 4: But she said it only push is super hard when 60 00:03:24,480 --> 00:03:28,000 Speaker 4: I'm going slow. I said, oh, you know, like twenty 61 00:03:28,040 --> 00:03:31,160 Speaker 4: miles an hour below. I said, otherwise it works fine. Yes, 62 00:03:31,320 --> 00:03:35,600 Speaker 4: So I'm thinking, ooh, that sounds like that's vacuum related 63 00:03:37,680 --> 00:03:40,040 Speaker 4: on that unit, and I said, well, told her husband 64 00:03:40,040 --> 00:03:43,560 Speaker 4: to check that belt, try to find any leaks in 65 00:03:43,640 --> 00:03:46,440 Speaker 4: that hose going up. It probably goes to the firewall. 66 00:03:47,480 --> 00:03:51,800 Speaker 4: So I'm just suspicious. What you would suggest, take. 67 00:03:51,600 --> 00:03:55,040 Speaker 3: The take the vacuum line off at the break booster, okay, 68 00:03:55,200 --> 00:03:56,600 Speaker 3: and see if there's any oil in it. 69 00:03:57,280 --> 00:03:58,720 Speaker 4: Okay, And if. 70 00:03:58,600 --> 00:04:00,960 Speaker 3: There is, change the pump and the booster. 71 00:04:02,080 --> 00:04:03,720 Speaker 4: Oh okay. 72 00:04:04,240 --> 00:04:06,840 Speaker 3: Get your hands on. Get your hands on GM GM 73 00:04:06,920 --> 00:04:11,120 Speaker 3: bulletin Pit fifty three sixty one. Dasn't David fifty three 74 00:04:11,200 --> 00:04:14,000 Speaker 3: sixty one, David. If you've got a repair shop that's 75 00:04:14,000 --> 00:04:18,080 Speaker 3: got any kind of access to service information, they'll be 76 00:04:18,080 --> 00:04:19,720 Speaker 3: able to find that if they go in under your 77 00:04:19,760 --> 00:04:23,279 Speaker 3: make model Pit fifty three sixty one sort of stands out. 78 00:04:23,279 --> 00:04:28,200 Speaker 3: On those trucks, they've had known problems with the vacuum 79 00:04:28,200 --> 00:04:32,000 Speaker 3: booster and or the pump itself. Rather the vacuum pump. 80 00:04:32,360 --> 00:04:34,839 Speaker 3: Oil's getting in there and it's causing things to corrode 81 00:04:34,839 --> 00:04:38,920 Speaker 3: and fail, and they've got some issues as a result. Now, 82 00:04:39,160 --> 00:04:40,919 Speaker 3: the one question I would have, and I think you 83 00:04:41,040 --> 00:04:47,000 Speaker 3: covered it, is that it's not a buzzing brake pedal. 84 00:04:47,440 --> 00:04:52,200 Speaker 3: You know, sometimes these trucks will have abs sensor issues 85 00:04:52,520 --> 00:04:55,760 Speaker 3: as they're slowing down under seven miles an hour, and 86 00:04:55,839 --> 00:04:58,039 Speaker 3: you'll step on the pedal and it'll just start to 87 00:04:58,120 --> 00:05:01,880 Speaker 3: vibrate and shake slightly sided side, it almost drops out 88 00:05:01,920 --> 00:05:05,440 Speaker 3: from under. The complaint that I usually get for that 89 00:05:06,040 --> 00:05:08,360 Speaker 3: is that it feels like the pedal is falling away 90 00:05:08,400 --> 00:05:12,560 Speaker 3: from me. And if that's not her complaint, if it's 91 00:05:12,560 --> 00:05:15,599 Speaker 3: a legitimate, hey, I've got a hard break pedal, like 92 00:05:15,640 --> 00:05:19,640 Speaker 3: there's no power assist. But the pedal is consistent in 93 00:05:19,760 --> 00:05:23,480 Speaker 3: height all the time. It just feels like there's lack 94 00:05:23,560 --> 00:05:26,280 Speaker 3: of assist. That I'm with you. I think she's got 95 00:05:26,360 --> 00:05:29,680 Speaker 3: a failing pump. And if there's oil in those lines, 96 00:05:29,720 --> 00:05:33,279 Speaker 3: as per that bulletin, as per fifty three sixty one, 97 00:05:34,240 --> 00:05:36,000 Speaker 3: it will tell you if there's oil in the lines, 98 00:05:36,000 --> 00:05:37,880 Speaker 3: you're going to change all the parts. If there's oil 99 00:05:37,960 --> 00:05:41,480 Speaker 3: only in the booster, you're going to change the hose 100 00:05:42,080 --> 00:05:47,000 Speaker 3: and any accompanying parts you know, booster, hose, line, et cetera, 101 00:05:48,040 --> 00:05:51,039 Speaker 3: that goes with that pump. So but yeah, that's a 102 00:05:51,120 --> 00:05:53,800 Speaker 3: pretty common, pretty common issue. 103 00:05:54,440 --> 00:05:58,240 Speaker 4: So yeah, she did mention sometimes I guess when it 104 00:05:58,279 --> 00:06:02,159 Speaker 4: does pushes hard, she said, it almost feels like it 105 00:06:02,279 --> 00:06:05,640 Speaker 4: almost wants to grind this a little. I said, you sure, 106 00:06:05,640 --> 00:06:09,520 Speaker 4: there's not like a shudder, Well, she said it could be. 107 00:06:10,000 --> 00:06:13,200 Speaker 3: Yeah, you know, listen, I'm not saying it can't be. 108 00:06:13,360 --> 00:06:15,920 Speaker 3: But if there was something grinding, if there was a 109 00:06:15,920 --> 00:06:18,080 Speaker 3: brake pad metal on metal, if there was a shim 110 00:06:18,080 --> 00:06:21,359 Speaker 3: out of place, you would think it would be more consistent. 111 00:06:21,440 --> 00:06:24,520 Speaker 3: I always tell everybody, fix the first known problem. If 112 00:06:24,760 --> 00:06:28,600 Speaker 3: we can prove a bad vacuum pump and you know, 113 00:06:28,640 --> 00:06:32,040 Speaker 3: and replace that and that solves the bigger issue, then 114 00:06:32,080 --> 00:06:35,240 Speaker 3: we'll go and diagnose round two. Never diagnose a broken car, 115 00:06:36,320 --> 00:06:38,200 Speaker 3: as crazy as that sounds. You know, if you can 116 00:06:38,240 --> 00:06:41,440 Speaker 3: prove the first problem, fix the first problem. Dad always 117 00:06:41,440 --> 00:06:43,160 Speaker 3: told me. He said, Ron, you're always going to fix 118 00:06:43,200 --> 00:06:44,800 Speaker 3: what you know is bad. Move on to the next thing, 119 00:06:44,800 --> 00:06:48,360 Speaker 3: because there'll always be something else, you know, right it's 120 00:06:48,600 --> 00:06:51,039 Speaker 3: it's because half the time you'll spin your wheels and 121 00:06:51,040 --> 00:06:53,320 Speaker 3: you'll chase something that isn't really there, or you don't 122 00:06:53,320 --> 00:06:54,919 Speaker 3: know it's there. You don't know it's there until you 123 00:06:54,960 --> 00:06:56,960 Speaker 3: fix a You don't know if you've got to deal 124 00:06:57,000 --> 00:06:57,200 Speaker 3: with B. 125 00:06:58,080 --> 00:07:01,080 Speaker 4: So right now, if they pull line up there by 126 00:07:01,120 --> 00:07:04,960 Speaker 4: the firewall there and there's no oil in that line, 127 00:07:05,120 --> 00:07:05,880 Speaker 4: then I'm gonna get. 128 00:07:06,040 --> 00:07:07,920 Speaker 3: Then I'm still gonna get my hands on fifty three 129 00:07:08,040 --> 00:07:11,240 Speaker 3: sixty one and follow the diagnosis. But I'm willing to 130 00:07:11,320 --> 00:07:16,600 Speaker 3: bet she's got a she's got a problem with the 131 00:07:17,360 --> 00:07:20,840 Speaker 3: with the vacuum pump, all right, okay, you know, and 132 00:07:21,160 --> 00:07:23,840 Speaker 3: she's gonna You know, that vacuum pump is mounted to 133 00:07:23,880 --> 00:07:28,360 Speaker 3: the engine block indicated by engine oil. So the reason 134 00:07:28,400 --> 00:07:31,400 Speaker 3: you're gonna see oil in the booster line is because 135 00:07:31,840 --> 00:07:34,480 Speaker 3: somewhere in the somewhere in the in the process, you're 136 00:07:34,480 --> 00:07:36,800 Speaker 3: gonna see oil coming out of a hose where it's 137 00:07:36,840 --> 00:07:40,040 Speaker 3: not supposed to be because the pump diaphragm starts to 138 00:07:40,080 --> 00:07:44,960 Speaker 3: get porous and it bleeds oil through, and then that 139 00:07:45,040 --> 00:07:47,760 Speaker 3: vacuum follows its way through the rest of the vacuum 140 00:07:47,800 --> 00:07:49,720 Speaker 3: pump up the line and up over to the booster. 141 00:07:50,320 --> 00:07:55,000 Speaker 3: So you know, it would be logical. And you know, jeezus, 142 00:07:55,080 --> 00:07:58,040 Speaker 3: if I've seen this fifty times, I've seen it two 143 00:07:58,120 --> 00:08:00,520 Speaker 3: hundred times and one hundred and fifty times it's been 144 00:08:00,520 --> 00:08:04,520 Speaker 3: a vacuum pump. You know, it's just it's just very common. 145 00:08:04,600 --> 00:08:07,000 Speaker 3: I'm not saying automatically replace it, but I would say 146 00:08:07,440 --> 00:08:09,080 Speaker 3: I would say give it a good give it a 147 00:08:09,080 --> 00:08:10,640 Speaker 3: good look over, because I think you're going to find 148 00:08:10,680 --> 00:08:14,000 Speaker 3: oil there and it's it's bleeding through the vacuum pump itself. 149 00:08:14,920 --> 00:08:17,360 Speaker 4: Okay, well that I was kind of suspicious of that, 150 00:08:17,480 --> 00:08:19,200 Speaker 4: but I wanted to get your opinion. 151 00:08:19,280 --> 00:08:21,880 Speaker 3: No, you're you're, you're, you're on points, sir. What kind 152 00:08:21,880 --> 00:08:23,560 Speaker 3: of hot rod did you drive in the sixties? 153 00:08:24,240 --> 00:08:28,600 Speaker 4: Fifty Chevy? There you go, I wish I had it back. 154 00:08:29,200 --> 00:08:33,520 Speaker 3: You know, nobody nobody ever said I'm so glad I 155 00:08:33,520 --> 00:08:35,840 Speaker 3: got rid of my try five Chevy. You never hear 156 00:08:35,880 --> 00:08:38,680 Speaker 3: anybody say that, right, It's it's I always wish I 157 00:08:38,679 --> 00:08:41,080 Speaker 3: had it back. Is the one line. Most people that 158 00:08:41,160 --> 00:08:43,720 Speaker 3: drove cars in the sixties all pretty much say the 159 00:08:43,720 --> 00:08:45,839 Speaker 3: same thing. A lot of them anyway. Well, the Chevy people, 160 00:08:45,880 --> 00:08:47,760 Speaker 3: I know, they're all like, you know, I wish I 161 00:08:47,760 --> 00:08:51,440 Speaker 3: had it back. So it's it's just a fun time 162 00:08:51,440 --> 00:08:55,200 Speaker 3: to think about. So but uh yeah, yeah it was. 163 00:08:55,320 --> 00:08:57,360 Speaker 4: It was. It was great times back then. 164 00:08:57,480 --> 00:08:57,640 Speaker 5: Yeah. 165 00:08:57,640 --> 00:09:00,280 Speaker 3: It was a different world, every different world. So what 166 00:09:01,160 --> 00:09:02,880 Speaker 3: I got to ask this to Frank what engines you 167 00:09:02,920 --> 00:09:03,920 Speaker 3: have in that fifty. 168 00:09:03,600 --> 00:09:07,160 Speaker 4: Seven that had a two eighty three, but a fellow 169 00:09:07,200 --> 00:09:10,560 Speaker 4: that did drag racing at a local strip. It needed 170 00:09:10,600 --> 00:09:14,040 Speaker 4: rebuilding because it needed it was using oil, So he 171 00:09:14,160 --> 00:09:17,640 Speaker 4: just put in a three twenty seven cam and take 172 00:09:17,720 --> 00:09:20,240 Speaker 4: in a single feed. Holly and I had a four 173 00:09:20,320 --> 00:09:24,400 Speaker 4: speed wide ratio out of a sixty five Chevelle and 174 00:09:24,480 --> 00:09:27,120 Speaker 4: we put a four fifty six gear in it, and boy, 175 00:09:27,280 --> 00:09:28,920 Speaker 4: would that thing ever take off? 176 00:09:29,200 --> 00:09:33,880 Speaker 3: That thing screamed, right, yep, yep, yep, yep, yep, yep, yep. 177 00:09:33,960 --> 00:09:37,280 Speaker 3: Cool stuff. Well, good memories, Frank. I appreciate the call, sir, 178 00:09:37,360 --> 00:09:38,320 Speaker 3: Thanks for playing along. 179 00:09:38,960 --> 00:09:39,960 Speaker 4: Okay, thank you very much. 180 00:09:40,040 --> 00:09:41,960 Speaker 3: You're very welcome, sir. You'd be well. I'm running any 181 00:09:41,960 --> 00:09:44,080 Speaker 3: in the car doctor eight five five five six nine 182 00:09:44,160 --> 00:10:00,240 Speaker 3: nine zero zero. I'll be back right after this. Hey, 183 00:10:00,280 --> 00:10:01,800 Speaker 3: let's go on over to stan in Iowa. 184 00:10:01,920 --> 00:10:02,160 Speaker 5: Stand. 185 00:10:02,160 --> 00:10:03,880 Speaker 3: Welcome to the Tardoxers, sir. How can I help? 186 00:10:04,480 --> 00:10:06,640 Speaker 5: Hey? Ron, I appreciate your show, Thank you, sir. 187 00:10:06,679 --> 00:10:07,360 Speaker 3: What's going on? 188 00:10:07,960 --> 00:10:13,880 Speaker 5: Okay? So, in seventy four I bought a twenty nineteen 189 00:10:13,960 --> 00:10:17,760 Speaker 5: fourd Escape se seventy one thousand miles on it, right, 190 00:10:18,559 --> 00:10:21,520 Speaker 5: I probably put on maybe two thousand miles and those 191 00:10:21,520 --> 00:10:24,880 Speaker 5: are basically long, you know, like from Iowa to Chicago, 192 00:10:24,920 --> 00:10:28,280 Speaker 5: maybe Iowa to Nebraska. Yep. Didn't do a lot of 193 00:10:28,320 --> 00:10:33,760 Speaker 5: intel driving. I took it in in November of twenty 194 00:10:34,120 --> 00:10:37,560 Speaker 5: five because I like to have the oil changed every year, 195 00:10:37,559 --> 00:10:39,440 Speaker 5: whether I have five thousand miles on it or not. 196 00:10:40,120 --> 00:10:42,480 Speaker 5: They said, hey, your coolant is just a little bit low, 197 00:10:42,559 --> 00:10:45,000 Speaker 5: and they marked it and they also did a pressure 198 00:10:45,080 --> 00:10:47,000 Speaker 5: check and they said, well, the pressure check is fine. 199 00:10:47,760 --> 00:10:49,880 Speaker 5: They said, bring it back in a you know, a 200 00:10:49,960 --> 00:10:52,920 Speaker 5: week or two or a month, and and we'll check 201 00:10:53,000 --> 00:10:55,480 Speaker 5: it again. Well, it was about two months and I 202 00:10:55,480 --> 00:11:00,000 Speaker 5: took it back Wednesday and the coolant was half empty. 203 00:11:00,640 --> 00:11:02,560 Speaker 3: And they said, and they said. 204 00:11:02,360 --> 00:11:07,080 Speaker 5: What they are thinking as probably as a gasket leak, 205 00:11:07,200 --> 00:11:09,160 Speaker 5: that it's leaking into a cylinder or something. 206 00:11:09,400 --> 00:11:12,199 Speaker 3: Right, probably do you know what engine this is? 207 00:11:12,360 --> 00:11:12,640 Speaker 6: Stan? 208 00:11:13,120 --> 00:11:15,959 Speaker 3: Is this the one point five? One point five? Okay, 209 00:11:16,000 --> 00:11:17,160 Speaker 3: one point five right? 210 00:11:17,840 --> 00:11:20,600 Speaker 5: Right? I guess some of those are notorious for having 211 00:11:20,640 --> 00:11:21,320 Speaker 5: this point problem. 212 00:11:21,440 --> 00:11:25,440 Speaker 3: Yeah, bulletin twenty one, Dish twenty two, uh twenty one, 213 00:11:25,480 --> 00:11:28,280 Speaker 3: Dish twenty two sixty nine, if I remember right, talks 214 00:11:28,320 --> 00:11:31,480 Speaker 3: about it low coolant, white exhaust smoke. They had a 215 00:11:31,520 --> 00:11:34,360 Speaker 3: bunch of them with porosity in the block. The block 216 00:11:34,480 --> 00:11:37,400 Speaker 3: was poors and Ford wants the block replaced. 217 00:11:38,200 --> 00:11:38,360 Speaker 5: So. 218 00:11:40,120 --> 00:11:43,360 Speaker 3: There was a recall program. Well, again, finish your story 219 00:11:43,360 --> 00:11:45,160 Speaker 3: and then I'll I'll tell you my thoughts after that. 220 00:11:46,200 --> 00:11:48,760 Speaker 5: Okay, Well they're yeah, okay, so they're telling I do 221 00:11:48,880 --> 00:11:52,160 Speaker 5: have an extended warranty on it. Okay, uh, but they're 222 00:11:52,200 --> 00:11:55,360 Speaker 5: telling me. You know that the extended warranty company usually 223 00:11:55,360 --> 00:11:59,560 Speaker 5: wants you to prove it. So they whoever you take 224 00:11:59,600 --> 00:12:01,160 Speaker 5: it to, ask to tear the motor all the way 225 00:12:01,200 --> 00:12:05,839 Speaker 5: down to prove that that is the problem and that 226 00:12:05,960 --> 00:12:09,520 Speaker 5: I have to pay for that. In the beginning, I 227 00:12:09,559 --> 00:12:13,160 Speaker 5: don't know what to do. I might have lost Well. 228 00:12:13,480 --> 00:12:18,560 Speaker 3: I'll so maybe maybe this is the answer. Is the 229 00:12:18,600 --> 00:12:22,160 Speaker 3: answer talking to the mechanic of the warranty company. If 230 00:12:22,160 --> 00:12:26,320 Speaker 3: we're losing coolant, let's be logical about this, right, yep. 231 00:12:26,480 --> 00:12:30,080 Speaker 3: If we're losing coolant and it's is it, do we 232 00:12:30,120 --> 00:12:35,400 Speaker 3: see it leaking externally? Nope, so no external leaks. It 233 00:12:35,960 --> 00:12:41,840 Speaker 3: just it just returns with low coolant every six months 234 00:12:41,840 --> 00:12:42,400 Speaker 3: every year. 235 00:12:44,520 --> 00:12:46,040 Speaker 5: Well it went, it went a year? 236 00:12:46,160 --> 00:12:51,280 Speaker 3: Yeah, okay, so this is now February almost March. Have 237 00:12:51,360 --> 00:12:52,480 Speaker 3: you been driving it at all? 238 00:12:53,440 --> 00:12:56,120 Speaker 5: Now? I don't drive this one very much except for trips. 239 00:12:56,559 --> 00:12:58,360 Speaker 3: You know, is the coolant low? Again? 240 00:12:59,760 --> 00:13:02,040 Speaker 5: I do not check it today, so I would you. 241 00:13:02,000 --> 00:13:04,720 Speaker 3: Know, I would check it. You know, I would consider 242 00:13:05,160 --> 00:13:09,240 Speaker 3: adding a dye to the coolant if I drive it 243 00:13:09,280 --> 00:13:11,640 Speaker 3: and put one thousand miles on it and I don't 244 00:13:11,679 --> 00:13:15,080 Speaker 3: see any dye anywhere then and I'm low on coolant 245 00:13:15,080 --> 00:13:19,480 Speaker 3: than I am consuming coolant. Right. The thing I like 246 00:13:19,520 --> 00:13:24,600 Speaker 3: about dye is if it's a marginal water pump, for example, 247 00:13:25,040 --> 00:13:28,280 Speaker 3: and it's it's it's it's peeing coolant every now and then, 248 00:13:29,240 --> 00:13:32,040 Speaker 3: if it's tainted with dye, it'll leave a stain that 249 00:13:32,120 --> 00:13:34,240 Speaker 3: I can see with a black light instead of glasses. 250 00:13:35,080 --> 00:13:38,160 Speaker 3: It eliminates it eliminates the doubt because what I'm trying 251 00:13:38,200 --> 00:13:41,000 Speaker 3: to get to is it's not so much proving what's 252 00:13:41,040 --> 00:13:43,880 Speaker 3: wrong with it versus proving what's not wrong with it. 253 00:13:43,920 --> 00:13:47,760 Speaker 3: If we can prove it's not an external leak and 254 00:13:47,800 --> 00:13:53,520 Speaker 3: that the engine is consuming coolant, isn't that the responsibility 255 00:13:53,520 --> 00:13:55,640 Speaker 3: of the warranty company, regardless of what we tear it 256 00:13:55,679 --> 00:13:56,680 Speaker 3: down to find out it is. 257 00:13:57,400 --> 00:13:58,080 Speaker 5: I don't think so. 258 00:13:59,160 --> 00:14:01,959 Speaker 3: Who's the extended warranty with Ford or private company? 259 00:14:03,040 --> 00:14:03,160 Speaker 6: Uh? 260 00:14:03,559 --> 00:14:07,360 Speaker 3: Liberty, Okay, I would think you. Liberty is a pretty 261 00:14:07,400 --> 00:14:10,439 Speaker 3: big name, you know, But I would I would think 262 00:14:10,679 --> 00:14:15,080 Speaker 3: giving the track given the track record, if it's not external. Look, 263 00:14:15,160 --> 00:14:16,920 Speaker 3: you know, maybe this is the question if listen, If 264 00:14:16,920 --> 00:14:19,160 Speaker 3: it's not external, and given the track record of how 265 00:14:19,160 --> 00:14:24,840 Speaker 3: bad these engines are, you know, what would we have 266 00:14:24,920 --> 00:14:29,640 Speaker 3: to find for it not to be eligible under warranty? 267 00:14:29,720 --> 00:14:31,720 Speaker 3: You know, if it's a head gasket, is it under warranty? 268 00:14:31,840 --> 00:14:32,000 Speaker 5: Yes? 269 00:14:32,080 --> 00:14:34,920 Speaker 3: Okay. If it's a block, is it under warranty? Yes? Okay? 270 00:14:35,080 --> 00:14:37,160 Speaker 3: Is it a crack and a cylinder head? Is it 271 00:14:37,240 --> 00:14:38,080 Speaker 3: under warranty? Yes? 272 00:14:38,120 --> 00:14:38,320 Speaker 5: Good? 273 00:14:38,320 --> 00:14:41,120 Speaker 3: Well, then guess what it's it's not external. What do 274 00:14:41,160 --> 00:14:44,000 Speaker 3: you want me to do honor the terms of the warranty? 275 00:14:44,440 --> 00:14:46,640 Speaker 3: Or am I missing something? 276 00:14:47,520 --> 00:14:50,280 Speaker 5: Let me ask you something now. Under this accepted coverage 277 00:14:50,280 --> 00:14:55,880 Speaker 5: thing I signed, it said I've got platinum coverage. But 278 00:14:56,040 --> 00:14:58,760 Speaker 5: and then Liberty prepaid maintenance. And the last one is 279 00:14:58,800 --> 00:15:07,400 Speaker 5: Liberty Liberty Liability Limited warranty power train giveaway giveaway three 280 00:15:07,440 --> 00:15:11,360 Speaker 5: thousand and thirty six thousand miles. Does that mean that 281 00:15:11,600 --> 00:15:13,920 Speaker 5: on the but you have with a platinum it says 282 00:15:13,960 --> 00:15:15,920 Speaker 5: I'm covered all the way around? Right? 283 00:15:16,080 --> 00:15:17,880 Speaker 3: So what are we having this conversation? You know, it's like, 284 00:15:17,880 --> 00:15:19,560 Speaker 3: what are we having the conversation for? I'm happy to 285 00:15:19,560 --> 00:15:22,880 Speaker 3: talk to you, Stan, but you know, it's like, you know, 286 00:15:23,000 --> 00:15:24,760 Speaker 3: it's like, why are they doing this to you? 287 00:15:25,320 --> 00:15:27,080 Speaker 5: Okay, I just want to know where to go next, 288 00:15:27,080 --> 00:15:28,680 Speaker 5: because I will take it back to the dealer. 289 00:15:28,720 --> 00:15:29,000 Speaker 6: I got it. 290 00:15:29,040 --> 00:15:30,320 Speaker 5: If I haven't done that yet, I was going to 291 00:15:30,360 --> 00:15:31,040 Speaker 5: do that next week. 292 00:15:31,160 --> 00:15:33,520 Speaker 3: Yeah, I mean, I think it's a conversation with the dealer. 293 00:15:33,800 --> 00:15:37,080 Speaker 3: And you know, and listen, whoever's working on the car. 294 00:15:37,160 --> 00:15:39,200 Speaker 3: You have that relationship, right and you go in and 295 00:15:39,240 --> 00:15:41,720 Speaker 3: say hey, Ron. If you came into the counter and said, hey, Ron, 296 00:15:41,720 --> 00:15:43,360 Speaker 3: here's where I'm at, we'd be having this. This is 297 00:15:43,400 --> 00:15:46,680 Speaker 3: the conversation we're having. Stan. Let me. Let me prove 298 00:15:46,720 --> 00:15:49,800 Speaker 3: it's nothing external, because if the contract says it has 299 00:15:49,840 --> 00:15:51,960 Speaker 3: to be an internal engine fault, if it's a water 300 00:15:52,000 --> 00:15:55,000 Speaker 3: pump it's not covered, okay, then I'll add cool and 301 00:15:55,080 --> 00:15:56,920 Speaker 3: die in. Or if it's a leaking hose, I'll add 302 00:15:56,960 --> 00:15:58,560 Speaker 3: cool and die and see where the leak is from. 303 00:15:58,600 --> 00:16:00,480 Speaker 3: But if I can prove it's not extra journal that 304 00:16:00,520 --> 00:16:03,120 Speaker 3: it's losing it internally, and I gotta believe it's losing 305 00:16:03,160 --> 00:16:06,320 Speaker 3: it internally, that would be the most common thing, then 306 00:16:06,440 --> 00:16:10,520 Speaker 3: then why are we, you know, stressing everybody out. It's 307 00:16:10,520 --> 00:16:13,800 Speaker 3: a failure it's a known this is a known failure. 308 00:16:13,880 --> 00:16:15,480 Speaker 3: Like we we well, we hope the sun's going to 309 00:16:15,520 --> 00:16:18,880 Speaker 3: call up tomorrow. But you know, like you know, in 310 00:16:18,920 --> 00:16:22,080 Speaker 3: this day and age, I'm not quite sure, but you know, 311 00:16:22,200 --> 00:16:25,960 Speaker 3: it's it's it's this is this is a known failure. Now, 312 00:16:26,400 --> 00:16:31,200 Speaker 3: Ford did have a recall program that was going on 313 00:16:32,720 --> 00:16:36,160 Speaker 3: seven years. I think intended the warranty seven years and 314 00:16:36,280 --> 00:16:39,480 Speaker 3: seventy thousand miles or some crazy thing. But I thought 315 00:16:39,480 --> 00:16:47,320 Speaker 3: the warranty recall program ended in November of twenty twenty two. Okay, right, 316 00:16:47,400 --> 00:16:49,560 Speaker 3: so I don't or was it seven years and eighty 317 00:16:49,560 --> 00:16:52,320 Speaker 3: four thousand miles something like that, But that doesn't mean 318 00:16:52,360 --> 00:16:56,400 Speaker 3: you're not covered. And listen, you know, Ford could surely 319 00:16:57,240 --> 00:17:00,560 Speaker 3: be good about it and grant you some customer goodwill 320 00:17:00,600 --> 00:17:02,080 Speaker 3: and say, hey, bought a car from us and it 321 00:17:02,160 --> 00:17:04,960 Speaker 3: lasted seventy thousand miles in the engines failing, Let's do 322 00:17:05,040 --> 00:17:05,800 Speaker 3: something for the guy. 323 00:17:06,280 --> 00:17:06,359 Speaker 5: Uh. 324 00:17:06,520 --> 00:17:08,399 Speaker 3: You know, I applaud the car companies that do that. 325 00:17:08,480 --> 00:17:12,080 Speaker 3: I think that's the right attitude. So because contrary to 326 00:17:12,119 --> 00:17:14,919 Speaker 3: public opinion and what you're reading the news, car companies 327 00:17:14,960 --> 00:17:17,720 Speaker 3: are making lots of money, trust me, so they're not 328 00:17:17,760 --> 00:17:18,440 Speaker 3: they're not broke. 329 00:17:18,960 --> 00:17:22,440 Speaker 5: It's one final thing. If yeah, it first stumps to shove, 330 00:17:23,119 --> 00:17:26,360 Speaker 5: would would they be uh instead of me writing them 331 00:17:26,359 --> 00:17:30,760 Speaker 5: a letter? Would they be more? Pay more pat attention, lawyer. 332 00:17:32,480 --> 00:17:35,200 Speaker 3: Say against Stanta, tell you what sit tight? You're breaking up? 333 00:17:35,520 --> 00:17:37,239 Speaker 3: Let me come back to you after the pause. So 334 00:17:37,280 --> 00:17:39,040 Speaker 3: it's too important. I don't want to just rush this, 335 00:17:39,600 --> 00:17:41,960 Speaker 3: and uh, we'll come right back to you. It's very 336 00:17:42,040 --> 00:17:44,199 Speaker 3: very important. Phone number here is eight five five five 337 00:17:44,320 --> 00:17:46,720 Speaker 3: six nine nine zero zero. That is twenty four to seven. 338 00:17:46,720 --> 00:17:48,560 Speaker 3: You can call us. Call us right now. We're live 339 00:17:48,600 --> 00:17:51,240 Speaker 3: on the air, and we'll get you up here and 340 00:17:51,280 --> 00:17:52,960 Speaker 3: talk to you about your problem. I'm running any in 341 00:17:52,960 --> 00:18:14,000 Speaker 3: the car, doctor, don't go anywhere. 342 00:18:04,359 --> 00:18:06,200 Speaker 7: To the open tonight. 343 00:18:08,600 --> 00:18:12,000 Speaker 3: If you read needs out brother, keep you right. 344 00:18:14,080 --> 00:18:17,560 Speaker 4: Yeah, he's a conductor car. 345 00:18:24,119 --> 00:18:26,639 Speaker 3: Hey, let's uh stand. You're there. We're back to stand. 346 00:18:27,280 --> 00:18:29,680 Speaker 3: So you had one last question there, Stan, I don't 347 00:18:29,680 --> 00:18:30,200 Speaker 3: want to rush you. 348 00:18:30,280 --> 00:18:32,399 Speaker 5: What was it? I don't quite know how to phrase this, 349 00:18:32,480 --> 00:18:34,919 Speaker 5: but if I if it first comes to show, are 350 00:18:34,960 --> 00:18:37,760 Speaker 5: these people going to be more listen more to a 351 00:18:37,800 --> 00:18:40,000 Speaker 5: lawyer than what they are maybe a Ford dealer or 352 00:18:40,000 --> 00:18:42,480 Speaker 5: something else. If I have to get my lawyer involved 353 00:18:43,400 --> 00:18:44,000 Speaker 5: with a letter. 354 00:18:44,760 --> 00:18:47,800 Speaker 3: I'm gonna say it can't hurt all right, and I 355 00:18:48,119 --> 00:18:52,239 Speaker 3: think it definitely gets their attention. And I think, you know, 356 00:18:52,480 --> 00:18:55,080 Speaker 3: if that's what you're prepared to do, I think to 357 00:18:55,160 --> 00:18:57,280 Speaker 3: suggest that to the person at Liberty and you know, 358 00:18:57,440 --> 00:19:01,200 Speaker 3: just common casual. Hey, listen, we're not getting anywhere, right, 359 00:19:01,800 --> 00:19:03,679 Speaker 3: you know, before I before I turn this over to 360 00:19:03,720 --> 00:19:06,280 Speaker 3: my attorney. And I'm not threatening you by any stretch 361 00:19:06,280 --> 00:19:09,159 Speaker 3: of the imagination, because chances are the phone calls going 362 00:19:09,240 --> 00:19:12,679 Speaker 3: to be recorded, right, I'm just I'm just looking for 363 00:19:12,720 --> 00:19:15,399 Speaker 3: an interpretation of the legality of this. I bought an 364 00:19:15,400 --> 00:19:19,840 Speaker 3: extended warranty. It says that I'm covered, My engine is 365 00:19:19,880 --> 00:19:23,400 Speaker 3: covered should it fail. We we if we can prove 366 00:19:23,440 --> 00:19:28,480 Speaker 3: that there's no external coolant leaks, then then what else 367 00:19:28,560 --> 00:19:32,240 Speaker 3: can there be If it's losing coolant, it's losing coolant, 368 00:19:32,320 --> 00:19:33,560 Speaker 3: right right? 369 00:19:33,640 --> 00:19:33,840 Speaker 5: You know? 370 00:19:34,880 --> 00:19:36,600 Speaker 3: You know this isn't you know? This is like, well, 371 00:19:36,600 --> 00:19:38,960 Speaker 3: I'm a little bit pregnant. Either you're pregnant or you're not. 372 00:19:39,720 --> 00:19:42,920 Speaker 3: Right you are or you aren't. It's there's no in between, 373 00:19:44,400 --> 00:19:46,920 Speaker 3: you know. And I think you're going to find out 374 00:19:47,040 --> 00:19:48,919 Speaker 3: just how willing this company is to work with you. 375 00:19:48,960 --> 00:19:50,639 Speaker 3: And it's one of the reasons why it's funny. This 376 00:19:50,680 --> 00:19:52,720 Speaker 3: is the second or third time this weekend on the 377 00:19:52,760 --> 00:19:54,879 Speaker 3: show that that extended warranties have come up. For the 378 00:19:54,880 --> 00:19:57,800 Speaker 3: extended warranty companies just a pain in the neck. They 379 00:19:57,960 --> 00:20:00,960 Speaker 3: they tend to do the best they can do, not 380 00:20:01,080 --> 00:20:03,720 Speaker 3: to spend any money instead of taking care of the customer. 381 00:20:03,960 --> 00:20:07,840 Speaker 3: That's my position. Prove me wrong. I've been doing this 382 00:20:07,880 --> 00:20:10,199 Speaker 3: far too long. It's to the point now when I 383 00:20:10,320 --> 00:20:13,160 Speaker 3: when I talk to an extended warranty company for somebody, 384 00:20:13,520 --> 00:20:15,600 Speaker 3: you know, a customer comes in, I got to say, Okay, 385 00:20:15,600 --> 00:20:18,560 Speaker 3: I'll talk to them, but understand, it's going to take 386 00:20:18,920 --> 00:20:22,280 Speaker 3: anywhere from thirty to forty five to an hour in 387 00:20:22,400 --> 00:20:24,760 Speaker 3: terms of time. That time's got to be compensated for 388 00:20:24,920 --> 00:20:27,080 Speaker 3: because it's just it's it's just too many hoops to 389 00:20:27,160 --> 00:20:31,439 Speaker 3: jump through, and it's it's but I think it's you know, 390 00:20:31,600 --> 00:20:33,320 Speaker 3: the first thing that will cost you nothing is to 391 00:20:33,359 --> 00:20:36,719 Speaker 3: go and talk to the Ford dealer and you know, 392 00:20:37,400 --> 00:20:39,680 Speaker 3: are there tests we can do to prove that it's 393 00:20:39,720 --> 00:20:43,280 Speaker 3: not external or can you call that you know, have 394 00:20:43,480 --> 00:20:46,359 Speaker 3: have you had them call the extended warranty company? Or 395 00:20:46,400 --> 00:20:47,120 Speaker 3: is it always you? 396 00:20:48,840 --> 00:20:52,639 Speaker 5: Okay, right, I haven't called, I haven't done anything yet. Okay, 397 00:20:52,840 --> 00:20:55,080 Speaker 5: just take I for my first step is take it 398 00:20:55,080 --> 00:20:57,359 Speaker 5: back to the deither I got it from next week? 399 00:20:57,600 --> 00:21:00,320 Speaker 3: Right? Okay? Well I understanding. First your first up was 400 00:21:00,359 --> 00:21:03,639 Speaker 3: to call me, And I'm honored, but you know I 401 00:21:03,640 --> 00:21:06,800 Speaker 3: get that all the time too, so but hey, Stan, 402 00:21:06,840 --> 00:21:09,159 Speaker 3: I feel for your brother. Would you would you promise 403 00:21:09,200 --> 00:21:11,080 Speaker 3: to call us back and let us know what happens? 404 00:21:11,640 --> 00:21:14,159 Speaker 3: And you know it's it's because there's a lot of 405 00:21:14,160 --> 00:21:16,480 Speaker 3: people out there in your situation. They're getting the double 406 00:21:16,520 --> 00:21:18,119 Speaker 3: talk and you know, and I just I want to 407 00:21:18,119 --> 00:21:19,639 Speaker 3: just say this one last thing. I want to leave 408 00:21:19,680 --> 00:21:21,720 Speaker 3: it here. You know, if you feel like the person 409 00:21:21,760 --> 00:21:25,040 Speaker 3: you're talking to is following a script, call them on it. 410 00:21:25,240 --> 00:21:28,080 Speaker 3: Say listen, get off the script and think with your head. 411 00:21:28,240 --> 00:21:30,440 Speaker 3: Be logical. If I can prove it's not an external 412 00:21:30,520 --> 00:21:33,040 Speaker 3: leak and the engine's covered under warranty, then why do 413 00:21:33,119 --> 00:21:34,639 Speaker 3: I have to tear it down to take it apart, 414 00:21:34,680 --> 00:21:37,000 Speaker 3: to disable it to prove what it is until parts 415 00:21:37,000 --> 00:21:37,640 Speaker 3: are available? 416 00:21:38,320 --> 00:21:39,199 Speaker 5: Gotcha? You know? 417 00:21:39,520 --> 00:21:42,399 Speaker 3: Because that's the other thing, right, they take it apart? 418 00:21:42,520 --> 00:21:43,960 Speaker 3: Hey gee, Stan, you need an engine? 419 00:21:44,040 --> 00:21:44,200 Speaker 5: Yeah? 420 00:21:44,240 --> 00:21:46,199 Speaker 3: We won't have an engine for two months. But by 421 00:21:46,240 --> 00:21:50,480 Speaker 3: the way, we're not giving you a rental exactly, so 422 00:21:50,800 --> 00:21:55,560 Speaker 3: you know, so you let us know, all right, Stan, Yes, sir, absolutely, 423 00:21:55,840 --> 00:22:01,240 Speaker 3: you're very welcome. You're very welcome. So yeah, listen, common 424 00:22:01,320 --> 00:22:04,639 Speaker 3: sense has to prevail an auto repair. There's always an answer, 425 00:22:04,800 --> 00:22:11,120 Speaker 3: there's always a reason. We had another shop they put 426 00:22:12,040 --> 00:22:16,840 Speaker 3: tires and wheel speed sensors in a twenty two Ram pickup. 427 00:22:18,119 --> 00:22:20,399 Speaker 3: The truck had two had a tire pressure light on. 428 00:22:20,440 --> 00:22:23,359 Speaker 3: It had two bad sensors, so they ended up, you know, 429 00:22:23,359 --> 00:22:26,360 Speaker 3: it needed tires. They ended up doing tires and sensors. 430 00:22:27,280 --> 00:22:30,760 Speaker 3: They couldn't get the sensors to program. Now, and I've 431 00:22:30,760 --> 00:22:34,119 Speaker 3: talked about this before. We had a Lexus that really 432 00:22:34,160 --> 00:22:36,679 Speaker 3: put us to the test a while back, where we 433 00:22:36,920 --> 00:22:38,920 Speaker 3: the sensors worked and the light was out, but we 434 00:22:38,960 --> 00:22:41,679 Speaker 3: couldn't get the sensors to display on the dash. The 435 00:22:42,000 --> 00:22:43,879 Speaker 3: X thirty one smart sensors, we had a heck of 436 00:22:43,880 --> 00:22:48,160 Speaker 3: a problem with them, and we ended up finally after time, 437 00:22:48,240 --> 00:22:51,320 Speaker 3: we switched over to the Hotel sensors. And part of 438 00:22:51,320 --> 00:22:56,000 Speaker 3: my logic was, I think Autel being a scan tool company, 439 00:22:56,680 --> 00:22:59,080 Speaker 3: their tooling has to work better to talk to that 440 00:22:59,200 --> 00:23:02,920 Speaker 3: vehicle comes. You know, it's who they are, right. Their 441 00:23:02,960 --> 00:23:04,720 Speaker 3: tools have to be able to talk to the vehicle 442 00:23:04,760 --> 00:23:09,119 Speaker 3: in order for their tools to work. So the shop 443 00:23:09,160 --> 00:23:11,399 Speaker 3: called me and said, hey, we put thirty one smart 444 00:23:11,400 --> 00:23:14,359 Speaker 3: sensors in and it's not We're not able to program. 445 00:23:14,400 --> 00:23:15,680 Speaker 3: We can get the light to go out, we can't 446 00:23:15,680 --> 00:23:17,840 Speaker 3: get a display on the dashboard. What do you think 447 00:23:17,920 --> 00:23:19,399 Speaker 3: is going on? And I took them through some testing 448 00:23:19,440 --> 00:23:22,119 Speaker 3: and finally I said, you know, listen, I've had this 449 00:23:22,160 --> 00:23:25,760 Speaker 3: happen twice with the smart sensors, two different vehicles. It's 450 00:23:25,920 --> 00:23:27,720 Speaker 3: it's kind of put a bad taste in my mouth. 451 00:23:27,920 --> 00:23:32,920 Speaker 3: I think I would probably try some hotels. Well they didn't. 452 00:23:32,920 --> 00:23:35,200 Speaker 3: They didn't have any hotels. They came over. We took 453 00:23:35,240 --> 00:23:38,560 Speaker 3: an hotel out of the box, programmed it well. First 454 00:23:38,600 --> 00:23:42,040 Speaker 3: we took the left front sensor through the tire because 455 00:23:42,040 --> 00:23:44,160 Speaker 3: we have we have wireless program and we can do that. 456 00:23:44,480 --> 00:23:46,920 Speaker 3: We made the left front sensor read ABCD one two 457 00:23:47,000 --> 00:23:50,119 Speaker 3: three four, So we gave it a completely different, weird number. 458 00:23:50,920 --> 00:23:53,919 Speaker 3: Now the computer is looking for it's one Charlie Baker 459 00:23:54,040 --> 00:23:56,760 Speaker 3: Edward four ninety eight number whatever is written in there, 460 00:23:57,080 --> 00:24:00,600 Speaker 3: and we took the hotel. We took a hotel out 461 00:24:00,600 --> 00:24:02,719 Speaker 3: of the box and programmed it to that one Baker 462 00:24:03,119 --> 00:24:05,760 Speaker 3: Charlie Edward four ninety t TET whatever the number is. 463 00:24:05,920 --> 00:24:08,320 Speaker 3: We made it that that strange serial number that you 464 00:24:08,359 --> 00:24:12,200 Speaker 3: see on TPMs sensors. Stood next to the truck. Waited 465 00:24:12,240 --> 00:24:16,119 Speaker 3: about two minutes point the light goes out and the 466 00:24:16,240 --> 00:24:21,840 Speaker 3: left front tire displays showing zero pressure. So we just 467 00:24:22,040 --> 00:24:25,919 Speaker 3: proved that the hotels would display. Still couldn't get the 468 00:24:26,000 --> 00:24:29,520 Speaker 3: X thirty ones to work. Sent the shop back, go 469 00:24:29,560 --> 00:24:31,760 Speaker 3: put four hotels in it. They put four hotels in it. 470 00:24:32,040 --> 00:24:34,840 Speaker 3: They couldn't get it to program. They still couldn't get 471 00:24:34,840 --> 00:24:37,600 Speaker 3: it the program. So Danny and I looked at each 472 00:24:37,640 --> 00:24:39,439 Speaker 3: other because we knew what we had seen. Had we 473 00:24:39,480 --> 00:24:41,880 Speaker 3: had seen it work. We know it works. It's it's 474 00:24:41,960 --> 00:24:46,080 Speaker 3: proof positive it works. Bring the truck over. They brought 475 00:24:46,119 --> 00:24:49,800 Speaker 3: the truck over. We looked at it. Yeah, we can, 476 00:24:50,359 --> 00:24:53,600 Speaker 3: oh wait, look at this now. This was a Monday 477 00:24:53,600 --> 00:24:55,399 Speaker 3: Tuesday thing where they brought the first truck to his 478 00:24:55,440 --> 00:24:57,720 Speaker 3: first on Monday. And I should also throw this in here. 479 00:24:58,480 --> 00:25:01,600 Speaker 3: Every time we work on time pressure, do a tire 480 00:25:01,640 --> 00:25:03,879 Speaker 3: pressure sensor car every time. We replace sensors and out 481 00:25:03,920 --> 00:25:07,479 Speaker 3: of the program every time we go out, and we 482 00:25:07,520 --> 00:25:09,200 Speaker 3: make sure that that tool is up to the most 483 00:25:09,200 --> 00:25:13,520 Speaker 3: current software. That's how fast TPMs software is changing. Tire 484 00:25:13,520 --> 00:25:17,800 Speaker 3: pressure monitoring system software seems to change daily. You have 485 00:25:17,880 --> 00:25:21,199 Speaker 3: to check on a daily basis with your tool. We 486 00:25:21,240 --> 00:25:23,800 Speaker 3: had just done an update overnight Monday into Tuesday, or 487 00:25:23,800 --> 00:25:26,719 Speaker 3: Tuesday into Wednesday, whenever the heck this was. Now we 488 00:25:26,760 --> 00:25:28,719 Speaker 3: go out with the Hotel tool on the truck they 489 00:25:28,720 --> 00:25:30,679 Speaker 3: had just brought over, and we find that the tool 490 00:25:30,800 --> 00:25:34,600 Speaker 3: is asking for access to Chrysler's website auto off their 491 00:25:34,600 --> 00:25:38,080 Speaker 3: security website. Oh boy, this is going to get really great. 492 00:25:38,400 --> 00:25:40,920 Speaker 3: Now we have to go through Chrysler security in order 493 00:25:40,960 --> 00:25:45,880 Speaker 3: to program tire pressure monitoring systems. So we did that. 494 00:25:46,160 --> 00:25:48,560 Speaker 3: Long story short, we were able to get the autels 495 00:25:48,560 --> 00:25:52,880 Speaker 3: to program. We fix the truck. But you know, it's 496 00:25:52,920 --> 00:25:56,159 Speaker 3: how fast things change, is my point. It's how fast 497 00:25:56,160 --> 00:25:59,879 Speaker 3: things change. Never assume, never be emotional, be the man 498 00:26:00,000 --> 00:26:02,600 Speaker 3: that steer of your domain, as they said on Seinfeld 499 00:26:02,640 --> 00:26:06,320 Speaker 3: good episode, by the way, and just be sure of 500 00:26:06,359 --> 00:26:10,080 Speaker 3: what you're doing and just plod along, you know it. 501 00:26:10,200 --> 00:26:12,760 Speaker 3: Just it just seems to be the reasonable thing. It's 502 00:26:12,880 --> 00:26:15,120 Speaker 3: you want to end up backing into a corner. If 503 00:26:15,119 --> 00:26:18,800 Speaker 3: you're careful, we fix that truck. Stan, I'm sure your 504 00:26:18,840 --> 00:26:21,320 Speaker 3: car can be fixed with this cooling problem. It sounds 505 00:26:21,359 --> 00:26:23,240 Speaker 3: like we've got people behind the phone, and that's why 506 00:26:23,280 --> 00:26:26,000 Speaker 3: I say this story because there's always an answer. Stan. 507 00:26:26,040 --> 00:26:28,520 Speaker 3: It sounds like there's people behind the phone here that 508 00:26:28,680 --> 00:26:31,119 Speaker 3: just don't understand how cars work. They're reading from a 509 00:26:31,160 --> 00:26:33,920 Speaker 3: script and that's why you're getting nowhere. So go talk 510 00:26:33,960 --> 00:26:36,320 Speaker 3: to your selling dealer and see what it comes back to. 511 00:26:36,440 --> 00:26:38,560 Speaker 3: I hope that all made sense. A five five five 512 00:26:38,600 --> 00:26:40,560 Speaker 3: six zero nine nine zero zero running any of the 513 00:26:40,560 --> 00:26:55,760 Speaker 3: Car Doctor coming back right after this. Hey, hey, hey, 514 00:26:56,000 --> 00:26:59,080 Speaker 3: let's running of the Card Doctor at eighty five five 515 00:26:59,119 --> 00:27:01,119 Speaker 3: five six on nine nine zero zero. Should point out 516 00:27:01,160 --> 00:27:02,680 Speaker 3: that number is twenty four to seven. By the way, 517 00:27:03,280 --> 00:27:06,199 Speaker 3: please feel free call leave a message an executive producer, 518 00:27:06,280 --> 00:27:08,040 Speaker 3: chief cook and bottle washer Tom Ray. I'll get you 519 00:27:08,080 --> 00:27:09,720 Speaker 3: in qu for the next live show. We are live 520 00:27:09,760 --> 00:27:12,679 Speaker 3: on the network Saturdays two to four. If you're podcasting 521 00:27:12,720 --> 00:27:15,480 Speaker 3: this radio show and not getting it by broadcast means, 522 00:27:15,520 --> 00:27:18,520 Speaker 3: please click subscribe and tell your friends and neighbors we'd 523 00:27:18,560 --> 00:27:21,000 Speaker 3: like to drive the podcast numbers up by all means. 524 00:27:21,080 --> 00:27:23,320 Speaker 3: Like us on Facebook and go watch our YouTube videos. 525 00:27:23,359 --> 00:27:25,000 Speaker 3: Ron and Any and the car doctors of the channel. 526 00:27:25,160 --> 00:27:26,679 Speaker 3: We just put a couple of good new ones up there. 527 00:27:26,720 --> 00:27:29,280 Speaker 3: We'd like your opinion, so don't be shy. Tell us 528 00:27:29,280 --> 00:27:30,880 Speaker 3: who you are and tell us what you want. Let's 529 00:27:30,880 --> 00:27:33,439 Speaker 3: go over to Robin, Delaware twenty one jeep Wrangler and 530 00:27:33,520 --> 00:27:35,560 Speaker 3: some questions. Robert, how can I help you? Sir? What's 531 00:27:35,600 --> 00:27:35,960 Speaker 3: going on? 532 00:27:36,160 --> 00:27:38,000 Speaker 5: Thanks? Thanks for taking my call. 533 00:27:38,240 --> 00:27:38,639 Speaker 3: Welcome sir. 534 00:27:39,040 --> 00:27:41,800 Speaker 5: Your health, yes, sir called you before, and I appreciate 535 00:27:41,840 --> 00:27:44,240 Speaker 5: your health. And I have a twenty twenty on Wrangler 536 00:27:44,320 --> 00:27:47,880 Speaker 5: and starting to it's got sixty one sand when it's 537 00:27:48,080 --> 00:27:52,320 Speaker 5: cold out and the car's not warmed up. When it 538 00:27:52,440 --> 00:27:55,560 Speaker 5: shifts into third gear and more so and fourth gear, 539 00:27:55,600 --> 00:27:58,399 Speaker 5: it shifts kind of hard. It almost like the engine 540 00:27:58,520 --> 00:28:02,280 Speaker 5: was raised a little bit like a bouncers in the seat. Nothing, whipla. 541 00:28:03,640 --> 00:28:05,680 Speaker 3: And this is this is an automatic? Correct? 542 00:28:06,560 --> 00:28:06,800 Speaker 5: Yes? 543 00:28:06,920 --> 00:28:13,840 Speaker 6: Yes, okay, exactly yeah. Any service, Yeah, it's got sixty one. 544 00:28:14,320 --> 00:28:17,760 Speaker 6: I serviced it about fifty thousand, chased the fluid until 545 00:28:17,880 --> 00:28:22,480 Speaker 6: or any any check engine lights? 546 00:28:23,520 --> 00:28:25,160 Speaker 5: No, no, nothing on that. 547 00:28:25,200 --> 00:28:28,639 Speaker 3: Okay, go look at Chrysler bulletin twenty one dish double 548 00:28:28,640 --> 00:28:30,120 Speaker 3: O ninth dish twenty five. 549 00:28:31,320 --> 00:28:32,439 Speaker 5: Again. 550 00:28:33,000 --> 00:28:37,520 Speaker 3: Yeah, sure, twenty one dish double O nine dish twenty five. 551 00:28:38,400 --> 00:28:41,280 Speaker 3: And I believe it's revision CE. It may be revision 552 00:28:41,400 --> 00:28:45,040 Speaker 3: D by now that was dated I think two years 553 00:28:45,080 --> 00:28:48,720 Speaker 3: ago July July of twenty four, July of twenty five. 554 00:28:48,760 --> 00:28:51,240 Speaker 3: Maybe it's a less than a year ago. And it 555 00:28:51,320 --> 00:28:55,120 Speaker 3: talks about problems with the third year clutch pack, third 556 00:28:55,200 --> 00:28:59,040 Speaker 3: year clutch assembly. It'll start to if it if it 557 00:28:59,120 --> 00:29:02,720 Speaker 3: sets ap P zero seven thirty three gear three incorrect 558 00:29:02,800 --> 00:29:07,040 Speaker 3: shift ratio fault, it'll cause it to shift hard. And 559 00:29:07,040 --> 00:29:09,240 Speaker 3: they talk about some internal trans repairs and a d 560 00:29:09,400 --> 00:29:13,600 Speaker 3: clutch repair and all you know, it gets ugly. You 561 00:29:13,720 --> 00:29:15,880 Speaker 3: have to be careful with this because a lot of 562 00:29:15,880 --> 00:29:19,000 Speaker 3: what Chrysler does, if they start to set fault codes, 563 00:29:19,080 --> 00:29:21,880 Speaker 3: they in a lot of cases they won't do internal 564 00:29:21,920 --> 00:29:25,120 Speaker 3: trans repair, whereas they'll just replace the trans or call 565 00:29:25,200 --> 00:29:28,720 Speaker 3: for the trands to be replaced. So you know, you'd 566 00:29:28,840 --> 00:29:31,320 Speaker 3: you'd like to have as much information as possible before 567 00:29:31,320 --> 00:29:34,880 Speaker 3: you just make a decision. I've seen this more than 568 00:29:34,920 --> 00:29:37,640 Speaker 3: a few times. So is there is there any sort 569 00:29:37,640 --> 00:29:39,320 Speaker 3: of powertrain warranty on this yet. 570 00:29:39,480 --> 00:29:41,280 Speaker 5: No, No, it's six. 571 00:29:41,880 --> 00:29:46,720 Speaker 3: Yeah, that's what I figured. You know, Now I got. 572 00:29:46,520 --> 00:29:50,000 Speaker 5: Your number twenty one double nine twenty five. What was that? 573 00:29:50,040 --> 00:29:55,560 Speaker 3: Appreciating that revision? C If you if you go, if 574 00:29:55,560 --> 00:29:57,360 Speaker 3: you go look for twenty one dish double O nine 575 00:29:57,360 --> 00:29:59,480 Speaker 3: desh twenty five, it'll it'll come up if you're looking. 576 00:29:59,720 --> 00:30:01,200 Speaker 3: You know, if you're going to your mechanic and he's 577 00:30:01,200 --> 00:30:04,480 Speaker 3: got Mitchell or all Data you know, or Chrysler early information, 578 00:30:04,560 --> 00:30:07,560 Speaker 3: he'll find it. But I tend to whenever I get 579 00:30:07,600 --> 00:30:12,040 Speaker 3: into this scenario, I will look through bulletins, do any 580 00:30:12,080 --> 00:30:15,600 Speaker 3: of the bulletins apply? Am I updated to the latest software? 581 00:30:16,280 --> 00:30:19,520 Speaker 3: And believe it or not, I have? And Chrysler I 582 00:30:19,520 --> 00:30:21,320 Speaker 3: can say, I've seen this with Chrysler. I've seen this 583 00:30:21,400 --> 00:30:25,040 Speaker 3: with Ford, and I've seen this with Toyota, where they 584 00:30:25,040 --> 00:30:29,800 Speaker 3: will do software updates to the transmissions and solve hard 585 00:30:29,840 --> 00:30:33,280 Speaker 3: shifting problems. It's really crazy, you know the way they 586 00:30:33,320 --> 00:30:36,560 Speaker 3: do things. But you know it might behoove you to 587 00:30:36,960 --> 00:30:39,320 Speaker 3: go to your local mechanic and you know, ask him 588 00:30:39,320 --> 00:30:43,280 Speaker 3: to do a code scan for ear make model. Is 589 00:30:43,320 --> 00:30:46,880 Speaker 3: there anything pending? Just because the light's not on yet 590 00:30:46,960 --> 00:30:48,880 Speaker 3: you know it's you don't feel good on Monday, but 591 00:30:48,920 --> 00:30:51,080 Speaker 3: you get the sore throat in the head cold by Wednesday. 592 00:30:51,640 --> 00:30:54,400 Speaker 3: Monday there's no check engine light, but your body's thinking 593 00:30:54,400 --> 00:30:57,240 Speaker 3: about it. Tuesday it's debating it, and Wednesday it feels 594 00:30:57,280 --> 00:30:59,760 Speaker 3: like garbage. So it turns the light on. So you 595 00:30:59,800 --> 00:31:01,880 Speaker 3: know it's this. This truck would be two days away 596 00:31:01,920 --> 00:31:03,960 Speaker 3: from turning the light on. I'd rather see, you know, 597 00:31:04,080 --> 00:31:07,280 Speaker 3: sooner rather than later, because the more you drive it, 598 00:31:07,360 --> 00:31:09,600 Speaker 3: if there is a fault internal trends, the more you 599 00:31:09,720 --> 00:31:17,680 Speaker 3: drive it, the more you're hurting it. Right. So anyway, 600 00:31:17,800 --> 00:31:19,600 Speaker 3: that's that's what I got for you, Robbie, call me 601 00:31:19,640 --> 00:31:21,880 Speaker 3: if you need more. Eight five five five six nine 602 00:31:21,960 --> 00:31:37,800 Speaker 3: nine zero zero. We're back right after this. Let's go 603 00:31:37,960 --> 00:31:42,400 Speaker 3: right to James and Delaware. James, what's going on, James? 604 00:31:42,440 --> 00:31:47,080 Speaker 7: Yeah? Yeah, My son Logan is getting ready to buy 605 00:31:47,120 --> 00:31:49,360 Speaker 7: his first car, and we were shopping around and we 606 00:31:49,400 --> 00:31:52,360 Speaker 7: think we found something in its price range. It's a 607 00:31:52,520 --> 00:31:57,400 Speaker 7: two thousand and nine Chevy Silverado. We pulled a car 608 00:31:57,520 --> 00:32:01,920 Speaker 7: backs report and everything looks good with that. I just 609 00:32:02,000 --> 00:32:04,280 Speaker 7: wasn't sure what other things we might need to look 610 00:32:04,320 --> 00:32:07,560 Speaker 7: for when we go to do the touch drive and. 611 00:32:07,600 --> 00:32:09,440 Speaker 3: How many miles? How many miles around it? 612 00:32:10,800 --> 00:32:13,720 Speaker 7: One hundred and sixty three thousand, right, so. 613 00:32:13,680 --> 00:32:15,960 Speaker 3: It's one hundred and sixty thousand miles on a fifteen 614 00:32:16,040 --> 00:32:19,560 Speaker 3: year old vehicle. How much are they asking for this thing? 615 00:32:19,600 --> 00:32:24,320 Speaker 7: By the way, they haven't listed for nine ninety or 616 00:32:24,880 --> 00:32:25,920 Speaker 7: nine ninety nine. 617 00:32:25,840 --> 00:32:30,959 Speaker 3: Dollars, so ten grand, so you know, listen, I get it. 618 00:32:31,520 --> 00:32:33,800 Speaker 3: I'm going to be concerned about rust and corrosion, so 619 00:32:33,840 --> 00:32:36,240 Speaker 3: I'm going to crawl underneath it. How salty does the 620 00:32:36,280 --> 00:32:39,400 Speaker 3: back of this thing look? Is there signs of you know, 621 00:32:39,520 --> 00:32:42,360 Speaker 3: was there a snowplow on the front of it? Right? 622 00:32:42,680 --> 00:32:45,880 Speaker 3: Are there? Are there mounts there? Or worse? Are there 623 00:32:45,920 --> 00:32:49,000 Speaker 3: notches in the lower front spoiler where the mounts were? 624 00:32:49,040 --> 00:32:51,200 Speaker 3: But somebody took them off because they don't want you 625 00:32:51,240 --> 00:32:53,400 Speaker 3: to know that it was a plow truck? Is this 626 00:32:53,480 --> 00:32:55,760 Speaker 3: a used car deal Is this a used car dealer? 627 00:32:55,880 --> 00:32:57,480 Speaker 3: New car dealer's got to be a used. 628 00:32:57,280 --> 00:33:00,520 Speaker 5: Car dealer, used car dealer, Yeah, yeah. 629 00:33:00,320 --> 00:33:02,480 Speaker 3: Because a new car dealer wouldn't have something that old 630 00:33:02,520 --> 00:33:06,040 Speaker 3: on the lot. So pull the dipstick. How clean is 631 00:33:06,080 --> 00:33:09,120 Speaker 3: the engine oil? How clean is the dipstick? Any varnish, 632 00:33:09,200 --> 00:33:11,480 Speaker 3: any crud on it. You know, what do the brake 633 00:33:11,520 --> 00:33:15,680 Speaker 3: pedals look like? You know, listen, I go as far 634 00:33:15,760 --> 00:33:18,400 Speaker 3: as what radio stations are on the thing. If it's 635 00:33:18,440 --> 00:33:22,680 Speaker 3: heavy metal, death rock, I'm thinking, well, you know, if 636 00:33:22,720 --> 00:33:25,400 Speaker 3: it's if it's if it's classic or oldies, well maybe 637 00:33:25,440 --> 00:33:28,360 Speaker 3: the person was a little more genteel. But you've got 638 00:33:28,400 --> 00:33:30,160 Speaker 3: to have some money in the budget to go through 639 00:33:30,160 --> 00:33:33,760 Speaker 3: that truck front to back, change every fluid, do some pull, 640 00:33:33,840 --> 00:33:36,640 Speaker 3: some basic service, unless they've got records, unless you know, 641 00:33:36,680 --> 00:33:39,600 Speaker 3: this is the one that they've got documentation that it 642 00:33:39,680 --> 00:33:42,960 Speaker 3: had all major services. It had you know, reasonable cleanings, 643 00:33:42,960 --> 00:33:47,000 Speaker 3: it had reasonable oil change, maintenance. You know it's going 644 00:33:47,040 --> 00:33:49,520 Speaker 3: to come down to maintenance on something that old. Whenever 645 00:33:49,560 --> 00:33:51,720 Speaker 3: I look at something that age, I look at maintenance, 646 00:33:51,960 --> 00:33:55,000 Speaker 3: I look at rust, I look at overall condition, because 647 00:33:55,080 --> 00:33:57,479 Speaker 3: I have to look at that truck as if the 648 00:33:57,520 --> 00:34:01,560 Speaker 3: engine in that truck blew up in two months, you've 649 00:34:01,600 --> 00:34:04,160 Speaker 3: got to fix it, right, You'd have to put an 650 00:34:04,200 --> 00:34:07,880 Speaker 3: engine in it. There's no debating it, because you're buying 651 00:34:07,920 --> 00:34:10,720 Speaker 3: this thing to have it for at least, in my opinion, 652 00:34:10,760 --> 00:34:13,160 Speaker 3: the next five to seven years. So if the engine 653 00:34:13,200 --> 00:34:16,160 Speaker 3: doesn't go that distance. If the trans doesn't go that distance, 654 00:34:16,400 --> 00:34:18,399 Speaker 3: you've got to be ready to spend four to six 655 00:34:18,440 --> 00:34:21,280 Speaker 3: to eight grand on that and keep it going, because 656 00:34:21,280 --> 00:34:22,960 Speaker 3: it's not like you're gonna go out and replace it, 657 00:34:23,040 --> 00:34:25,000 Speaker 3: not for that kind of money, not for that age. 658 00:34:25,120 --> 00:34:26,879 Speaker 3: Good luck to you, James, I hope it works out. 659 00:34:27,000 --> 00:34:29,120 Speaker 3: I'm ronning Andy in the car doctor till the next time. 660 00:34:29,280 --> 00:34:33,879 Speaker 3: Good mechanics aren't expensive, they're priceless. See ya, hey, car 661 00:34:34,360 --> 00:34:37,520 Speaker 3: doctor Carr Advice don't write