WEBVTT - The Club Pro Crisis -  Part 5 "PGM Programs  w/ Dr. Brian Soulé"

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<v Speaker 1>The club expects their golf proth and their assistant pros

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<v Speaker 1>to make sure everything's perfect.

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<v Speaker 2>We want a club row that can play like Tiger,

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<v Speaker 2>teach like butch merchandise like Ralph Lauren, and tell jokes

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<v Speaker 2>like Bob Hope.

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<v Speaker 3>Right, it is absolutely The problem is the amount of

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<v Speaker 3>pay for the amount of work.

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<v Speaker 4>It doesn't mesh for clubs.

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<v Speaker 5>If you don't make these changes, you're not going to

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<v Speaker 5>get the people you want.

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<v Speaker 4>Your product is going to suffer.

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<v Speaker 5>People are not going to want to come play there,

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<v Speaker 5>They're going to go elsewhere, and you're eventually going to

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<v Speaker 5>go out of business.

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<v Speaker 1>Is seth while helping He's the right guy in the

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<v Speaker 1>driver's seat, But is there a vehicle he can drive

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<v Speaker 1>that can make it any better?

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<v Speaker 2>People are put on earth to make everybody's lives better, right, Like?

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<v Speaker 2>How can he not want to be surrounded by those people?

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<v Speaker 1>Right then?

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<v Speaker 4>And that's what our PGA professional is.

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<v Speaker 2>You know, it's not perfect, We're not perfect times far

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<v Speaker 2>from perfect.

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<v Speaker 4>We're moving the needle, making a lot.

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<v Speaker 2>Of progress and I hope people are noticing it. But

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<v Speaker 2>that's not the point either, right. The point is leaving

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<v Speaker 2>the room better. And I'm going to keep fighting to

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<v Speaker 2>do that every day.

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<v Speaker 6>Put another log on the fire Nobody here is given time.

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<v Speaker 4>Welcome to the fire Pit with Matt Janella.

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<v Speaker 7>We're back for the fifth episode of this podcast series

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<v Speaker 7>on the club pro crisis. This week we're looking at

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<v Speaker 7>it through the lens of the PGA of America's Professional

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<v Speaker 7>Golf Management. University programs one of two paths to becoming

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<v Speaker 7>APGA member. For more on both paths, go to PGA

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<v Speaker 7>dot org. Forward Slash membership in a four and a

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<v Speaker 7>half to five year program involving classroom courses, paid internships,

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<v Speaker 7>and opportunities for player development. There are currently sevenine teen

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<v Speaker 7>nationwide universities that offer these PGM programs while students simultaneously

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<v Speaker 7>get a bachelor's degree in marketing or business administration, hospitality administration,

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<v Speaker 7>recreation and park management. One of the participating universities is

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<v Speaker 7>Penn State, and today we're talking to doctor Bryan Soul,

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<v Speaker 7>an associate teaching professor at Penn State for fifteen years.

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<v Speaker 7>You'll hear Soul say that for the one hundred one

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<v Speaker 7>hundred and twenty students in their program, they get five

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<v Speaker 7>to eight internship offers per student. If you missed Part one,

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<v Speaker 7>you missed some history of club pros from people like

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<v Speaker 7>Butch Harmon.

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<v Speaker 1>The old days, when you've got a good job, you

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<v Speaker 1>just stayed there forever, and the members treated you like

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<v Speaker 1>a member.

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<v Speaker 4>You were great with them.

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<v Speaker 1>And so I think what's evolved now is the club's

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<v Speaker 1>down all the amenities. They own, the pro shops, they own,

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<v Speaker 1>the cards, they owned, the backrooms, they own the driving ranges.

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<v Speaker 1>Pros are paid a salary and a little percentage of stuffs.

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<v Speaker 1>It's a different incentive world for guys to get into business.

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<v Speaker 1>You know.

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<v Speaker 4>The people said to you all the time, well.

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<v Speaker 1>You've been a golf pro your whole life. When you

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<v Speaker 1>were a club pro, you must have played a lot

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<v Speaker 1>of golf. No, not really. You're always working. You work

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<v Speaker 1>every holiday, you work every weekend. It's a hard job.

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<v Speaker 1>Now you have corporations on these clubs. They got the

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<v Speaker 1>pros punch and time clocks. You know. Well, hr says

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<v Speaker 1>you can only work forty hours a week. Well, heck

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<v Speaker 1>we we being a golf pro my whole life. I

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<v Speaker 1>turned probem to sixty five. We worked the sun when

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<v Speaker 1>the sun was up, we worked when the sun went down,

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<v Speaker 1>and we went home. That's not the way it is anymore.

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<v Speaker 1>It's a totally different environment. I'm not saying it's good

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<v Speaker 1>or bad. I'm just saying it's not the one that

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<v Speaker 1>I grew up in and the one I lived in.

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<v Speaker 7>We've heard from Rick Riley of Wiltshire Country Club for

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<v Speaker 7>over thirty years, whose father is in the pg of

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<v Speaker 7>America's Hall of Fame.

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<v Speaker 3>It's a great place to be, but you know, once

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<v Speaker 3>the end, you got to put in the hours. You

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<v Speaker 3>got to have a love for it. I mean, my

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<v Speaker 3>dad always said there's two to be a good PGA professional.

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<v Speaker 3>You got five points. You got to be a player.

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<v Speaker 3>You got to be a teacher. You got to be

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<v Speaker 3>an administrator, you got to be a rules expert. Probably

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<v Speaker 3>most important, you have to be a people person. You

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<v Speaker 3>cannot survive on my side of the business if you

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<v Speaker 3>don't interact with people well and take care of people.

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<v Speaker 7>And we've heard from Shane Ryan, author of the golf

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<v Speaker 7>digestory entitled The Club pro Crisis, which was published in

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<v Speaker 7>May of twenty twenty two. Ryan on the harsh reality

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<v Speaker 7>of the industry.

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<v Speaker 5>It felt like I was learning, on one hand about

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<v Speaker 5>an industry that is fundamentally broken in terms of the

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<v Speaker 5>working conditions that club pros exist under that there is

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<v Speaker 5>so much demanded of them that there is a system

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<v Speaker 5>in place where this was you know, I won't say

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<v Speaker 5>it was fine with people, but it was standard and

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<v Speaker 5>it was expected. And all of a sudden, a new

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<v Speaker 5>generation is coming up saying we don't want to work

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<v Speaker 5>like this, and so, you know, places are losing their pros.

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<v Speaker 5>But they're faced with a reality where to meet the

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<v Speaker 5>to meet the standards of what people how they want

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<v Speaker 5>to work now saying Okay, maybe you know, you get

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<v Speaker 5>a weekend off once in a while, maybe only work

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<v Speaker 5>fifty hours a week instead of seventy or eighty. It

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<v Speaker 5>would mean hiring more people, and that's something that they

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<v Speaker 5>don't want to do for obvious reasons, right because that

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<v Speaker 5>affects their budget and their bottom line. But the reality

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<v Speaker 5>is the clubs who are not doing that are falling

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<v Speaker 5>behind because either they can't fill positions or when they

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<v Speaker 5>do fill positions, they're not filling them with the best people.

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<v Speaker 5>And so you have this unbelievable sort of schism between

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<v Speaker 5>what is expected, whether you're you know, the board at

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<v Speaker 5>a club or the manager of a club versus what

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<v Speaker 5>is the reality of what club pros want to do

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<v Speaker 5>with their jobs, and so were the gap between it

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<v Speaker 5>is so wide, and it got worse during the pandemic,

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<v Speaker 5>and it's hard to see sometimes how it gets better.

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<v Speaker 7>Meanwhile, in Part four, Seth Waugh, the PGA of America's

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<v Speaker 7>CEO since twenty eighteen, talked about what he's doing to

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<v Speaker 7>try and leave the room better than he found it.

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<v Speaker 2>I think we've flipped the prism on the game. And

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<v Speaker 2>I think you know, the greatest thing about what's going

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<v Speaker 2>on right now, Matt, is the game has had its

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<v Speaker 2>ups and downs, for sure, but for the first time,

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<v Speaker 2>and it's it's it's history. Golf is cool, and golf's

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<v Speaker 2>never been cool, right, and and that's awesome, and we

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<v Speaker 2>need to make sure we continue to promote that right

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<v Speaker 2>and have all these different ways to consume it now. Right,

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<v Speaker 2>you have top golf, you have putt putt and all

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<v Speaker 2>kinds of different forms you've got, you know, simulators you've got.

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<v Speaker 2>And again, I've always believed, like you know, if you

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<v Speaker 2>go shoot hoops in your backyard, you played basketball that day.

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<v Speaker 2>It wasn't five on five with reps, right, but it

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<v Speaker 2>was it was it was hoops and and so you know,

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<v Speaker 2>if you put on your carpet today you play golf

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<v Speaker 2>and and you know and you took it. You know,

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<v Speaker 2>check out your swinging in a mirror like you played

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<v Speaker 2>golf that day. And we've got to embrace it in

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<v Speaker 2>every form we possibly can't part threes, three holes, you know,

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<v Speaker 2>hitt and balls in the way like yes, like work

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<v Speaker 2>for all of it every day. Anything that is good

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<v Speaker 2>for the game is ultimately good for our professionals. And

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<v Speaker 2>so we're going to promote it and every way we

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<v Speaker 2>can and celebrate it.

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<v Speaker 7>Before we get to my conversation with doctor Soule and

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<v Speaker 7>we hear from one of his former students, I want

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<v Speaker 8>My name is Brian Soulet. I'm a PGA professional and

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<v Speaker 8>an assistant teaching professor at Penn State University with the

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<v Speaker 8>PGA Golf Management Program. I've been here for fourteen years.

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<v Speaker 7>This idea that there is a club pro crisis. Do

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<v Speaker 7>you buy into that concept?

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<v Speaker 9>I think so. I think.

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<v Speaker 8>In the past decade or so, we've seen a huge

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<v Speaker 8>shift from golf facilities being able to pick and choose

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<v Speaker 8>their employees and really get a lot of applicants for

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<v Speaker 8>great positions. And in recent years we've seen that flip

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<v Speaker 8>so at Penn State, we have about one hundred to

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<v Speaker 8>one hundred and twenty students, and we're getting between five

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<v Speaker 8>and eight positions posted with our program per student just

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<v Speaker 8>for internships.

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<v Speaker 9>So we have.

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<v Speaker 8>Up to one thousand facilities that will contact us each

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<v Speaker 8>year asking for access to our one hundred students. So

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<v Speaker 8>the industry clearly is hungry for good new talent, and

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<v Speaker 8>we're starting to see the benefits of that for our students,

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<v Speaker 8>which is great. You know, it's giving opportunities for them

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<v Speaker 8>to pick and choose the best jobs in the industry.

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<v Speaker 8>But that's on the flip side. You know, your green

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<v Speaker 8>grass facilities specifically are the ones who are struggling because

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<v Speaker 8>they're struggling to find really good qualified help.

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<v Speaker 7>And yet I'm also hearing and reading about and learning

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<v Speaker 7>of about PGM programs closing all over. You know, at

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<v Speaker 7>one point there wasn't a lot of them, then there

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<v Speaker 7>was a lot of them, and now there's less of them.

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<v Speaker 8>There was an influx of programs, So Penn State was

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<v Speaker 8>one of the first four and that was what it

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<v Speaker 8>was for decades until the early two thousands.

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<v Speaker 9>It took off.

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<v Speaker 8>I think at the peak there were twenty PGA accredited

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<v Speaker 8>university programs. Now we're down to seventeen, and it feels

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<v Speaker 8>like that's a leveling out. I'm a Clemson graduate and

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<v Speaker 8>we're the most recent program to close. It was Clemson University.

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<v Speaker 8>It was kind of the perfect storm there of the

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<v Speaker 8>COVID crisis of rising costs and higher education right and

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<v Speaker 8>them looking for programs that were a little bit under enrolled.

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<v Speaker 8>So I think we're probably at a leveling off now.

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<v Speaker 8>We're starting to see an uptick in student enrollments across

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<v Speaker 8>the country, So I'm hoping that that means that that

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<v Speaker 8>kind of the level that we're at right now is

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<v Speaker 8>where we'll stay for the for the foreseeable future.

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<v Speaker 7>From the time that you went to Clemson to what

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<v Speaker 7>you are now teaching, how has the education of the

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<v Speaker 7>club pro the PGA pro evolved.

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<v Speaker 9>In your mind?

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<v Speaker 8>That's a good question. It So I graduated in two

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<v Speaker 8>thousand and five from Clemson. The PGA's curriculum back down

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<v Speaker 8>was training very specifically for the students to become green

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<v Speaker 8>grass head golf professionals. So we were studying merchandising, teaching

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<v Speaker 8>the game, customer relations, and there was even a test

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<v Speaker 8>Matt of physically going to a lab, pulling apart a

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<v Speaker 8>golf club and assessing somebody's grip size and re building

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<v Speaker 8>that club, and somebody was watching you pull this thing

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<v Speaker 8>apart put it back together. You actually had to train

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<v Speaker 8>to do club repair back then. So what we've seen

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<v Speaker 8>in the past decade, let's call it, is an advancement

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<v Speaker 8>in the education where they've dropped some of the more

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<v Speaker 8>very traditional club pro education and they've become much more specialized.

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<v Speaker 8>So what we're seeing now is that we've got students

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<v Speaker 8>who are tracking very specifically, just saying early in their

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<v Speaker 8>college career, I want to be a teacher, or I

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<v Speaker 8>want to be a tournament director, or I want to

0:12:21.800 --> 0:12:25.560
<v Speaker 8>be a merchandiser. And they've i think, built a really

0:12:25.559 --> 0:12:28.760
<v Speaker 8>good education program now where they're really specializing and allowed

0:12:28.920 --> 0:12:32.240
<v Speaker 8>allowing people to pick and choose their path a little

0:12:32.240 --> 0:12:36.280
<v Speaker 8>bit more specifically, rather than pushing everybody into that old

0:12:36.280 --> 0:12:39.559
<v Speaker 8>school green grass golf pro kind of mold.

0:12:39.720 --> 0:12:43.640
<v Speaker 7>Which is cool, but also does that make it tough

0:12:44.240 --> 0:12:49.679
<v Speaker 7>on PGM programs then, because you have a sort of

0:12:49.679 --> 0:12:56.400
<v Speaker 7>a splintered set of teaching going on, and then how

0:12:56.400 --> 0:13:00.720
<v Speaker 7>do you have a program to get enough students in

0:13:00.760 --> 0:13:03.880
<v Speaker 7>each one of those different verticals, right, Like, you've got

0:13:03.880 --> 0:13:05.800
<v Speaker 7>to have teachers in those different works, then you have

0:13:05.800 --> 0:13:09.320
<v Speaker 7>to have enough students to justify a splintering of those verticals.

0:13:09.400 --> 0:13:12.560
<v Speaker 7>Is that also kind of part of the problem too.

0:13:13.280 --> 0:13:15.920
<v Speaker 8>No, I think it's been a pretty cool change. So

0:13:16.559 --> 0:13:20.120
<v Speaker 8>each of the university programs kind of has its own strength, right.

0:13:20.559 --> 0:13:23.800
<v Speaker 8>So at Penn State, we're located in the northeast. Most

0:13:23.840 --> 0:13:27.680
<v Speaker 8>of the facilities that our alumni go to are private facilities,

0:13:27.760 --> 0:13:30.840
<v Speaker 8>typically upscale private, so we're able to kind of cater

0:13:30.920 --> 0:13:34.320
<v Speaker 8>the way that we deliver the PGA's education towards that.

0:13:34.520 --> 0:13:38.280
<v Speaker 8>But then also we have an amazing on campus facility.

0:13:38.679 --> 0:13:42.239
<v Speaker 8>It's a three day, three bay teaching and coaching center

0:13:42.400 --> 0:13:45.920
<v Speaker 8>that has force plates and three D motion capture technology.

0:13:46.400 --> 0:13:49.600
<v Speaker 8>So we've had a plethora of students in the past

0:13:50.120 --> 0:13:53.640
<v Speaker 8>five to eight years really go down that teaching path

0:13:53.760 --> 0:13:57.200
<v Speaker 8>because we're well outfitted to deliver.

0:13:56.920 --> 0:13:58.200
<v Speaker 9>That part of the curriculum.

0:13:58.440 --> 0:14:00.800
<v Speaker 8>I think the other programs each of their own strength,

0:14:01.400 --> 0:14:04.120
<v Speaker 8>and that's where when students are thinking about which program

0:14:04.160 --> 0:14:06.240
<v Speaker 8>do I want to attend, Which university do I want

0:14:06.240 --> 0:14:09.000
<v Speaker 8>to go to, we tell them visit campus, you need

0:14:09.040 --> 0:14:10.720
<v Speaker 8>to see it. You need to meet the people, You

0:14:10.720 --> 0:14:15.199
<v Speaker 8>need to see what their expertise has to offer. And

0:14:15.200 --> 0:14:19.120
<v Speaker 8>and that's I think part of the process is early

0:14:19.160 --> 0:14:23.200
<v Speaker 8>on choosing the right university for you. So we're each

0:14:23.280 --> 0:14:25.400
<v Speaker 8>each program definitely has a niche.

0:14:25.520 --> 0:14:30.120
<v Speaker 7>Bob for go back to Claude Harmon and and you know,

0:14:30.200 --> 0:14:33.040
<v Speaker 7>now guys like Rick Riley at Wilsher who's been there

0:14:33.080 --> 0:14:38.720
<v Speaker 7>over thirty years. You know, do you do we do

0:14:38.800 --> 0:14:48.440
<v Speaker 7>you think that that kind of figurehead mega mentor you know, multitasking,

0:14:49.360 --> 0:14:53.000
<v Speaker 7>you know, leader of a of a golf shop?

0:14:53.920 --> 0:14:54.200
<v Speaker 6>Uh?

0:14:54.360 --> 0:14:58.920
<v Speaker 7>Is that adot? Is that literally kind of like about

0:14:58.920 --> 0:15:00.920
<v Speaker 7>to be extinct? And and it's going to be this

0:15:01.040 --> 0:15:07.000
<v Speaker 7>collection of specialists that may be overseen by a quote

0:15:07.080 --> 0:15:11.240
<v Speaker 7>director of golf or a president of a club or something.

0:15:11.320 --> 0:15:14.040
<v Speaker 7>Is that is that ultimately kind of we're where we

0:15:14.120 --> 0:15:15.280
<v Speaker 7>are or where we're headed?

0:15:16.400 --> 0:15:19.280
<v Speaker 8>I hope not, because and I don't think that we're

0:15:19.280 --> 0:15:22.680
<v Speaker 8>going in that direction because enough of the new generation

0:15:23.560 --> 0:15:28.360
<v Speaker 8>is being mentored by the Bob Fords, the Tony Pancake

0:15:28.560 --> 0:15:31.640
<v Speaker 8>at Crooked Stick, Scott and I at Marion Golf Club.

0:15:32.360 --> 0:15:35.560
<v Speaker 8>These folks are so good with people, and they've trained

0:15:35.880 --> 0:15:38.800
<v Speaker 8>their assistants who have then moved on to become head professionals,

0:15:39.400 --> 0:15:42.640
<v Speaker 8>to kind of have that same way about them of

0:15:42.720 --> 0:15:47.520
<v Speaker 8>running a facility, being the figurehead, being a mentor. So

0:15:47.560 --> 0:15:49.200
<v Speaker 8>what's been really fun for me. I've been here for

0:15:49.200 --> 0:15:52.080
<v Speaker 8>fifteen years almost at Penn State. Now some of my

0:15:52.200 --> 0:15:56.520
<v Speaker 8>earliest graduates are in those positions, so they're in their

0:15:56.680 --> 0:15:59.800
<v Speaker 8>mid coming up on upper thirties. A great example is

0:16:00.000 --> 0:16:02.480
<v Speaker 8>a gentleman by the name of Jack Davis. He's the

0:16:02.520 --> 0:16:05.840
<v Speaker 8>head professional at Essex County Club, really cool Donald Ross,

0:16:05.920 --> 0:16:08.640
<v Speaker 8>just north of Boston. He's just got a great program

0:16:08.760 --> 0:16:11.720
<v Speaker 8>up there. He's got a good group of assistant golf pros,

0:16:11.800 --> 0:16:15.160
<v Speaker 8>he's got a great internship program. So I think that's

0:16:15.200 --> 0:16:18.000
<v Speaker 8>not going to die because those facilities need those types

0:16:18.040 --> 0:16:20.640
<v Speaker 8>of people, they need those figureheads, they need, you know,

0:16:21.040 --> 0:16:22.600
<v Speaker 8>in a way, they're kind of like the heroes of

0:16:22.640 --> 0:16:25.480
<v Speaker 8>the golf industry, and I think that that's going to

0:16:25.520 --> 0:16:27.520
<v Speaker 8>stay healthy. There are plenty of folks who want to

0:16:27.520 --> 0:16:29.880
<v Speaker 8>go down that path still, but then there are also

0:16:29.920 --> 0:16:31.720
<v Speaker 8>people who are like, you know what, that's not for me.

0:16:32.400 --> 0:16:34.600
<v Speaker 8>I don't want to be on property Saturday and Sunday

0:16:34.600 --> 0:16:37.360
<v Speaker 8>and every single holiday. I want to be able to

0:16:37.440 --> 0:16:40.040
<v Speaker 8>keep my own book right. So I'm going to go

0:16:40.080 --> 0:16:41.600
<v Speaker 8>down the teaching path, or I'm going to work in

0:16:41.640 --> 0:16:45.360
<v Speaker 8>New York City for an apparel company like Paulo Ralph.

0:16:45.240 --> 0:16:48.160
<v Speaker 9>Lauren and have a more normal work week.

0:16:48.240 --> 0:16:50.680
<v Speaker 8>So I think you're still going to have plenty of

0:16:50.720 --> 0:16:53.800
<v Speaker 8>folks who go down that traditional path and knock it

0:16:53.840 --> 0:16:54.400
<v Speaker 8>out of the park.

0:16:57.640 --> 0:16:59.640
<v Speaker 4>My name is Jack Davis. I'm the head golf professional

0:17:00.120 --> 0:17:04.080
<v Speaker 4>County Club in Manchester by the Sea, Massachusetts, amazing old Club.

0:17:04.119 --> 0:17:06.720
<v Speaker 4>It's the sixth club in the USGA. Don Ross was

0:17:06.720 --> 0:17:10.200
<v Speaker 4>actually the head pro here over a century ago. It's

0:17:10.240 --> 0:17:12.880
<v Speaker 4>top one hundred club. It's a really really wonderful place,

0:17:12.920 --> 0:17:16.880
<v Speaker 4>a leak golf program, a leave tennis rackets program. I've

0:17:16.880 --> 0:17:18.720
<v Speaker 4>been head pro here now. This is my seventh year,

0:17:19.520 --> 0:17:21.840
<v Speaker 4>and I worked for Jack Drew at Shinnacok for eight years.

0:17:21.840 --> 0:17:24.000
<v Speaker 4>Part of that, two of which were internships when I

0:17:24.000 --> 0:17:27.600
<v Speaker 4>was finishing my time at Penn State through the PGM program.

0:17:28.520 --> 0:17:31.840
<v Speaker 7>Davis also did a few winters in Florida Jupiter Hills

0:17:31.880 --> 0:17:34.480
<v Speaker 7>for three years and worked for Bob Ford at Seminal

0:17:34.520 --> 0:17:37.520
<v Speaker 7>for one season. This is a portion of my conversation

0:17:37.600 --> 0:17:42.600
<v Speaker 7>with Davis. The PGM program that you went to that

0:17:42.880 --> 0:17:47.520
<v Speaker 7>you are now probably getting interns from or PGM programs

0:17:47.800 --> 0:17:50.520
<v Speaker 7>of course, Yeah, how do you think that's that sort

0:17:50.520 --> 0:17:53.280
<v Speaker 7>of the program then and now has evolved.

0:17:56.240 --> 0:17:59.560
<v Speaker 4>The numbers are way down, for sure. I think that.

0:18:02.040 --> 0:18:04.280
<v Speaker 4>And I'm really involved with the alumni, and I talked

0:18:04.280 --> 0:18:06.320
<v Speaker 4>to Brian and Birch and I'm very much like a

0:18:06.400 --> 0:18:12.080
<v Speaker 4>hands on alum. Each of the schools is different, right,

0:18:12.080 --> 0:18:16.080
<v Speaker 4>They're offering different education and different geographic area. But the

0:18:16.119 --> 0:18:19.120
<v Speaker 4>PGA is trying to centralize everything, and I think it's

0:18:19.160 --> 0:18:22.360
<v Speaker 4>really difficult for some of the universities to get done

0:18:22.359 --> 0:18:24.040
<v Speaker 4>what they want to get done. At a bigger school

0:18:24.040 --> 0:18:27.680
<v Speaker 4>like Penn State, where you're fitting into a really large

0:18:27.720 --> 0:18:30.280
<v Speaker 4>ecosystem and PGM is such a small part of that,

0:18:30.920 --> 0:18:33.720
<v Speaker 4>it's hard to get things done. Maybe at a different

0:18:33.720 --> 0:18:37.399
<v Speaker 4>school like a Methodist or a Camel where PGM is

0:18:37.440 --> 0:18:39.720
<v Speaker 4>a bigger portion of your student base, you've got a

0:18:39.760 --> 0:18:43.720
<v Speaker 4>little bit more leverage as to programming, curriculum and stuff

0:18:43.760 --> 0:18:47.440
<v Speaker 4>like that. But I think the PGM programs are really

0:18:47.440 --> 0:18:51.199
<v Speaker 4>trying to get students, and the PGA is trying to

0:18:51.240 --> 0:18:55.399
<v Speaker 4>help the PGM programs work fruit But as this whole

0:18:55.560 --> 0:18:58.480
<v Speaker 4>podcast series is about. The article in Golf Digest is

0:18:58.520 --> 0:19:03.919
<v Speaker 4>about other than golf being in a great place on

0:19:04.000 --> 0:19:07.160
<v Speaker 4>a broad scale. I think it's hard for high school

0:19:07.240 --> 0:19:11.040
<v Speaker 4>students who know what they might be getting into to

0:19:11.240 --> 0:19:15.040
<v Speaker 4>sign up for it, if that makes sense, because the

0:19:15.119 --> 0:19:17.280
<v Speaker 4>idea of loving golf, Like when I was growing I

0:19:17.320 --> 0:19:21.160
<v Speaker 4>grew up in New Jersey, and when I found out

0:19:21.160 --> 0:19:23.919
<v Speaker 4>about PGM, I thought it was someone was lying to me.

0:19:23.960 --> 0:19:26.280
<v Speaker 4>I was like, how can this really be what I

0:19:26.320 --> 0:19:28.119
<v Speaker 4>can go to college for, let alone a place like

0:19:28.160 --> 0:19:31.480
<v Speaker 4>Penn State. And it was an incredible, incredible experience for me.

0:19:31.520 --> 0:19:34.600
<v Speaker 4>And it's still you explained where you went to college

0:19:34.640 --> 0:19:36.680
<v Speaker 4>and what you did, and people are still like, that's

0:19:36.680 --> 0:19:38.080
<v Speaker 4>a major. I'm like, yeah, it's a major.

0:19:38.119 --> 0:19:38.480
<v Speaker 9>It's great.

0:19:38.520 --> 0:19:40.480
<v Speaker 4>I work at all I mean I work at Spyglass,

0:19:40.480 --> 0:19:42.920
<v Speaker 4>a Pebble Beach company. I worked at Plainfield Country Club,

0:19:42.960 --> 0:19:45.280
<v Speaker 4>I work at Chitnaicock. I worked at these great places,

0:19:46.640 --> 0:19:49.119
<v Speaker 4>and I was so driven and the students around me,

0:19:49.200 --> 0:19:50.960
<v Speaker 4>the class above me and the class below me, my

0:19:51.080 --> 0:19:54.679
<v Speaker 4>peers were so driven. And it feels different now. It

0:19:54.720 --> 0:20:03.040
<v Speaker 4>feels like it's almost a a waiting program like people

0:20:03.080 --> 0:20:05.879
<v Speaker 4>do PGGM because they enjoy the game of golf, and

0:20:05.880 --> 0:20:07.960
<v Speaker 4>then they're going to transition to a different major, or

0:20:07.960 --> 0:20:10.240
<v Speaker 4>they're going to quickly transition to a different career path

0:20:10.640 --> 0:20:13.480
<v Speaker 4>or maybe a different career path within golf. It doesn't

0:20:13.480 --> 0:20:16.440
<v Speaker 4>necessarily feel, and not through the fault of the PGM programs,

0:20:16.840 --> 0:20:19.040
<v Speaker 4>like you're creating forty head pros a year. It seems

0:20:19.080 --> 0:20:21.280
<v Speaker 4>like you're creating one head pro year and then other

0:20:21.320 --> 0:20:23.200
<v Speaker 4>people who will have golf as part of their life

0:20:23.200 --> 0:20:24.399
<v Speaker 4>for the rest of their lives.

0:20:24.840 --> 0:20:27.560
<v Speaker 7>What are your thoughts on where we go from here?

0:20:28.720 --> 0:20:32.320
<v Speaker 4>It's interesting. I wrote a paper that I presented to

0:20:32.359 --> 0:20:35.399
<v Speaker 4>the executive committee at the club here that was about

0:20:35.440 --> 0:20:38.800
<v Speaker 4>four thousand words that was essentially the state of the

0:20:38.800 --> 0:20:42.840
<v Speaker 4>golf business and particularly how it relates to Essex and

0:20:43.119 --> 0:20:46.359
<v Speaker 4>my life and our team's lives. And that was six

0:20:46.400 --> 0:20:49.640
<v Speaker 4>months before the club pro crisis. Article came out. That

0:20:49.680 --> 0:20:52.119
<v Speaker 4>came out, and the club president here sent that article

0:20:52.119 --> 0:20:54.720
<v Speaker 4>to me and said, you beat them to the punch,

0:20:55.680 --> 0:20:56.879
<v Speaker 4>But I think a lot of us beat them to

0:20:56.920 --> 0:20:58.800
<v Speaker 4>the punch, right. It was an amazing article. It was

0:20:59.440 --> 0:21:03.159
<v Speaker 4>I can't tell you the chatter that that created, But

0:21:03.240 --> 0:21:08.080
<v Speaker 4>now that chatter's gone. Or at least certainly muted compared

0:21:08.440 --> 0:21:11.960
<v Speaker 4>to where it was. I've been listening to your podcast,

0:21:12.040 --> 0:21:14.880
<v Speaker 4>and I think that everyone has really good points. It's

0:21:14.920 --> 0:21:18.359
<v Speaker 4>an odd situation that the PGA of America, while advocating

0:21:18.359 --> 0:21:21.080
<v Speaker 4>for us, isn't our bosses. They're not our bosses, right,

0:21:21.160 --> 0:21:24.640
<v Speaker 4>So any gains that I might get at essex, whether

0:21:24.640 --> 0:21:27.360
<v Speaker 4>it relates to my own situation or my team situation

0:21:27.480 --> 0:21:31.080
<v Speaker 4>or facilities, whatever those might be, that doesn't necessarily help

0:21:31.119 --> 0:21:35.480
<v Speaker 4>the professional next door. Right. There is no union, there's

0:21:35.520 --> 0:21:40.520
<v Speaker 4>no guild there. We have to fight these battles, if

0:21:40.520 --> 0:21:44.040
<v Speaker 4>you will, very quote fight these battles on a million

0:21:44.040 --> 0:21:46.800
<v Speaker 4>different fronts every day. So I think it's the more

0:21:46.840 --> 0:21:48.840
<v Speaker 4>that we talk to one another, the more that our members.

0:21:49.000 --> 0:21:51.080
<v Speaker 4>Again I work at a member on club, so the

0:21:51.119 --> 0:21:53.800
<v Speaker 4>more that our members and the board here are hearing

0:21:54.359 --> 0:21:58.480
<v Speaker 4>these situations, the better. In general, what I've seen is

0:21:58.480 --> 0:22:00.600
<v Speaker 4>that when they are made aware of a problem, they're

0:22:00.720 --> 0:22:03.960
<v Speaker 4>very empathetic and they want act. I think a lot

0:22:03.960 --> 0:22:07.159
<v Speaker 4>of the problems that the golf business is facing, some

0:22:07.320 --> 0:22:10.320
<v Speaker 4>of them are institutional problems, like people play golf on

0:22:10.359 --> 0:22:13.040
<v Speaker 4>the weekends, people play golf on holidays. We've got to

0:22:13.040 --> 0:22:16.040
<v Speaker 4>figure out a way that me the head pro. I

0:22:16.040 --> 0:22:18.760
<v Speaker 4>don't need to be here on every weekend and every holiday.

0:22:19.640 --> 0:22:21.520
<v Speaker 4>But there are some things that are kind of intrinsic

0:22:21.600 --> 0:22:24.920
<v Speaker 4>with the golf business. But I think if we can

0:22:24.960 --> 0:22:29.159
<v Speaker 4>communicate with data and eloquence to the people who are

0:22:29.160 --> 0:22:33.160
<v Speaker 4>making decisions, whether it's a membership and ownership group, aboard,

0:22:33.200 --> 0:22:36.960
<v Speaker 4>whatever it is, they want to help us, they do,

0:22:38.280 --> 0:22:43.320
<v Speaker 4>But for generations, I don't think that they knew what

0:22:43.400 --> 0:22:45.920
<v Speaker 4>the problems were, and I think there was a badge

0:22:45.920 --> 0:22:49.000
<v Speaker 4>of honor how many hours a week could work. So

0:22:50.440 --> 0:22:53.600
<v Speaker 4>if we as golf professionals were saying, my seventy five

0:22:53.640 --> 0:22:55.439
<v Speaker 4>hours weeks be to your seventy, and I must be

0:22:55.480 --> 0:22:59.480
<v Speaker 4>a better head pro. If that was the culture, as

0:22:59.560 --> 0:23:03.760
<v Speaker 4>Chandler as alluded to, how are our bosses going to

0:23:03.760 --> 0:23:06.600
<v Speaker 4>be there to help us if we're bragging about how

0:23:06.680 --> 0:23:08.720
<v Speaker 4>much you work? And now I want to do the

0:23:08.760 --> 0:23:10.280
<v Speaker 4>other way around. I want to be the head process

0:23:10.320 --> 0:23:12.880
<v Speaker 4>I work forty hours a week and then tell my

0:23:12.960 --> 0:23:15.920
<v Speaker 4>friends how I can do that. Now I'm far from that,

0:23:16.080 --> 0:23:20.359
<v Speaker 4>but we've got to fight these battles on every single

0:23:20.400 --> 0:23:23.560
<v Speaker 4>little front, and we've got to be honest with our bosses,

0:23:23.600 --> 0:23:24.920
<v Speaker 4>and we have to be honest with ourselves.

0:23:25.800 --> 0:23:30.960
<v Speaker 7>The next generation, do you see that there might be

0:23:31.080 --> 0:23:38.680
<v Speaker 7>more of you coming and staying and pursuing a position

0:23:38.880 --> 0:23:46.359
<v Speaker 7>like you've You've worked hard to get and are immersed in.

0:23:46.720 --> 0:23:50.960
<v Speaker 4>As we speak, I think my generation as I'm sure

0:23:51.000 --> 0:23:54.200
<v Speaker 4>every previous generation thinks. I think my generation. I'm thirty five.

0:23:54.400 --> 0:23:57.760
<v Speaker 4>I think we're kind of the flex point because a

0:23:57.760 --> 0:24:01.160
<v Speaker 4>lot of my peers and friends, people within a few

0:24:01.200 --> 0:24:04.560
<v Speaker 4>years of me. We were able to learn from the greats,

0:24:04.680 --> 0:24:07.880
<v Speaker 4>the Jack Druges, the Tony Pancakes, the Scott and Ies,

0:24:07.920 --> 0:24:10.720
<v Speaker 4>the Bob Fords. We saw what the classic great American

0:24:10.760 --> 0:24:15.440
<v Speaker 4>golf pro looked like. And now we're seeing the interns

0:24:15.440 --> 0:24:17.600
<v Speaker 4>that I'm hiring, who are eighteen to twenty two, and

0:24:17.640 --> 0:24:20.000
<v Speaker 4>my young assistant's fresh out of school. We're seeing the

0:24:20.000 --> 0:24:23.480
<v Speaker 4>golf business through their perspective. But we were trained in

0:24:23.520 --> 0:24:27.080
<v Speaker 4>a much different perspective. So I think what I'm trying

0:24:27.080 --> 0:24:31.560
<v Speaker 4>to do is be the connection from those greats, if

0:24:31.600 --> 0:24:35.199
<v Speaker 4>we can call them that, those greats, and translate and

0:24:35.240 --> 0:24:37.640
<v Speaker 4>modernize the golf business to make it attractive for someone

0:24:37.640 --> 0:24:40.720
<v Speaker 4>who's twenty two, make it attractive for me, because I

0:24:40.760 --> 0:24:43.480
<v Speaker 4>don't want again at thirty five, I hopefully have a

0:24:43.480 --> 0:24:48.320
<v Speaker 4>long career ahead of me. But sustainability is important because

0:24:48.320 --> 0:24:50.639
<v Speaker 4>I would say the work life balance that I have now,

0:24:51.680 --> 0:24:55.280
<v Speaker 4>I can't do this for twenty five more years. So

0:24:57.560 --> 0:24:59.720
<v Speaker 4>but I've taken the viewpoint of I'm going to try

0:24:59.720 --> 0:25:01.240
<v Speaker 4>and make get better. I'm going to try to be

0:25:01.320 --> 0:25:03.479
<v Speaker 4>part of the change, even if it's in my own

0:25:03.520 --> 0:25:07.040
<v Speaker 4>little world, in my facility, and make the younger interns

0:25:07.040 --> 0:25:10.320
<v Speaker 4>and assistants feel like there is hope and change and

0:25:10.359 --> 0:25:16.560
<v Speaker 4>progress happening, because I I'd rather give myself and my family.

0:25:16.600 --> 0:25:18.560
<v Speaker 4>My wife's a golf professional who works here with us.

0:25:19.359 --> 0:25:23.120
<v Speaker 4>I'd rather give us a chance here than say it's

0:25:23.119 --> 0:25:25.960
<v Speaker 4>never going to change and bail if that makes sense,

0:25:27.240 --> 0:25:31.440
<v Speaker 4>totally yeah, And I consider myself one of them, very lucky.

0:25:31.640 --> 0:25:35.080
<v Speaker 4>I work at a great club, very comfortable. I'm one

0:25:35.080 --> 0:25:36.959
<v Speaker 4>of the lucky ones. And we say to ourselves all

0:25:37.000 --> 0:25:40.200
<v Speaker 4>the time, how how could this be possible if you

0:25:40.280 --> 0:25:42.720
<v Speaker 4>weren't in some of the positions we're in.

0:25:43.680 --> 0:25:45.080
<v Speaker 7>Do you and your wife have kids?

0:25:45.720 --> 0:25:50.600
<v Speaker 4>No? And that's yeah. We own the golf shop here together,

0:25:50.640 --> 0:25:53.439
<v Speaker 4>which is a great benefit for us. But my dog's

0:25:53.440 --> 0:25:56.280
<v Speaker 4>in the golf shop. My whole life is here, and

0:25:56.400 --> 0:25:58.480
<v Speaker 4>as we think about the next step in our lives,

0:25:59.240 --> 0:26:02.679
<v Speaker 4>there's certainly that how does that happen? And unfortunately I

0:26:02.720 --> 0:26:05.720
<v Speaker 4>haven't worked for many people that have kids or have

0:26:08.960 --> 0:26:11.000
<v Speaker 4>I need better examples I would say on how to

0:26:11.000 --> 0:26:14.320
<v Speaker 4>handle that because I can't be an absent father. I

0:26:14.320 --> 0:26:16.879
<v Speaker 4>don't think that having kids because that's what you're supposed

0:26:16.920 --> 0:26:18.800
<v Speaker 4>to do is fair to people.

0:26:20.000 --> 0:26:20.560
<v Speaker 9>You hopeful.

0:26:21.280 --> 0:26:24.600
<v Speaker 4>I am hopeful because A I have a partner in

0:26:24.640 --> 0:26:28.360
<v Speaker 4>this in my wife. That makes me feel even more

0:26:28.400 --> 0:26:32.680
<v Speaker 4>invested and more support. I'm also hopeful because of where

0:26:32.680 --> 0:26:36.600
<v Speaker 4>I specifically work, because I do have a wonderful membership

0:26:37.359 --> 0:26:41.200
<v Speaker 4>and in general a lot of empathy. How far can

0:26:41.320 --> 0:26:45.280
<v Speaker 4>I push what this position is? I don't know. But

0:26:45.400 --> 0:26:47.439
<v Speaker 4>the same way that I presented a paper to the

0:26:47.440 --> 0:26:51.160
<v Speaker 4>board a few years ago it said we can't continue

0:26:51.160 --> 0:26:53.440
<v Speaker 4>down this road. We made progress from that. We really

0:26:53.440 --> 0:26:57.359
<v Speaker 4>did my staff salaries, the size of my team has grown.

0:26:57.760 --> 0:27:02.080
<v Speaker 4>We are making progress. But this can't be at the

0:27:02.160 --> 0:27:05.080
<v Speaker 4>club or any club can't think that what they did

0:27:05.080 --> 0:27:07.120
<v Speaker 4>the last two years to make it better is it

0:27:07.640 --> 0:27:12.120
<v Speaker 4>as I'm sure every industry needs to think about it.

0:27:12.320 --> 0:27:16.840
<v Speaker 4>I'm hopeful. I'm not jumping for joy overly optimistic, but

0:27:16.880 --> 0:27:20.119
<v Speaker 4>I'm hopeful, and it's worth it. It's worth fighting for it.

0:27:21.640 --> 0:27:27.080
<v Speaker 7>There might be a day where twenty years from now,

0:27:27.480 --> 0:27:31.040
<v Speaker 7>you are that head pro that's been at your club

0:27:32.000 --> 0:27:35.600
<v Speaker 7>for thirty five years or whatever, and you had an

0:27:35.640 --> 0:27:39.280
<v Speaker 7>impact on making sure that that twenty two year old

0:27:39.320 --> 0:27:43.119
<v Speaker 7>intern that you have now as a path to having

0:27:43.240 --> 0:27:51.000
<v Speaker 7>that same type of Bob Ford Jack druga Tony pancake situation. Right,

0:27:51.040 --> 0:27:51.760
<v Speaker 7>That's possible.

0:27:53.119 --> 0:27:55.919
<v Speaker 4>That's the hope. I mean, there's nothing. I had an

0:27:55.920 --> 0:27:58.200
<v Speaker 4>assistant pro, Alex Hoyos, who became a head pro in

0:27:58.280 --> 0:28:02.760
<v Speaker 4>Essex County Country Club, Funny Nothing, Jersey. Those are the

0:28:02.800 --> 0:28:05.160
<v Speaker 4>proudest days really in a head pro's life is when

0:28:05.240 --> 0:28:07.560
<v Speaker 4>an assistant who works for them becomes a head pro

0:28:07.640 --> 0:28:09.840
<v Speaker 4>on their own. That's a really proud day. And you

0:28:09.920 --> 0:28:12.800
<v Speaker 4>hope to have a roster of those. But you've got

0:28:12.800 --> 0:28:14.280
<v Speaker 4>to be there a long time and you've got to

0:28:14.280 --> 0:28:17.680
<v Speaker 4>be at a great facility to make that happen. So again, hopeful,

0:28:18.680 --> 0:28:23.879
<v Speaker 4>certainly hopeful, But seven years in, I don't know if

0:28:23.880 --> 0:28:27.000
<v Speaker 4>I've got another thirty years At this rate of work

0:28:27.920 --> 0:28:32.600
<v Speaker 4>and life, work life balance because as you mentioned, you say,

0:28:32.720 --> 0:28:34.560
<v Speaker 4>you know that those people are known for making great

0:28:34.560 --> 0:28:38.240
<v Speaker 4>assistant professionals into head professionals. Those people are also known

0:28:38.280 --> 0:28:40.719
<v Speaker 4>for being great husbands and fathers and active in their

0:28:40.760 --> 0:28:44.800
<v Speaker 4>community and coaching their kids' sports leagues. And that's got

0:28:44.800 --> 0:28:49.760
<v Speaker 4>to be just as important us because being completely devoted

0:28:49.760 --> 0:28:54.400
<v Speaker 4>to your craft and devoted to your club, while great

0:28:54.400 --> 0:28:56.440
<v Speaker 4>for the club, might not be the most healthy thing

0:28:56.480 --> 0:28:57.240
<v Speaker 4>for the individual.

0:28:58.360 --> 0:29:01.480
<v Speaker 7>Safe to say, Essex County Club, his staff, and the

0:29:01.560 --> 0:29:04.800
<v Speaker 7>industry in general are lucky to have Jack Davis, not

0:29:04.960 --> 0:29:08.080
<v Speaker 7>to mention his wife, Amanda Davis, who graduated from the

0:29:08.080 --> 0:29:11.760
<v Speaker 7>PGM program at Mississippi State in twenty thirteen, worked for

0:29:11.840 --> 0:29:14.560
<v Speaker 7>Peter Malar and was an assistant at Friar's Head on

0:29:14.600 --> 0:29:18.280
<v Speaker 7>Long Island. Amanda has been at Essex for six years

0:29:18.320 --> 0:29:21.120
<v Speaker 7>and has agreed to be part of episode seven, a

0:29:21.200 --> 0:29:24.120
<v Speaker 7>wrap up, which will include several more voices based on

0:29:24.280 --> 0:29:28.120
<v Speaker 7>everything they've heard throughout this series. But for now, it's

0:29:28.160 --> 0:29:34.040
<v Speaker 7>back to doctor Bryan Soulet. Rick Riley actually said, look,

0:29:35.280 --> 0:29:41.040
<v Speaker 7>professional golfers tend to be takers. Club pros, PGA pros

0:29:41.800 --> 0:29:45.680
<v Speaker 7>are givers. What are your thoughts on that? Kind of

0:29:45.680 --> 0:29:50.040
<v Speaker 7>summary of the two separate sort of paths of the

0:29:50.160 --> 0:29:51.680
<v Speaker 7>professional game of golf.

0:29:52.480 --> 0:29:55.120
<v Speaker 8>Yeah, nothing's black or white, right. You know, you watch

0:29:55.920 --> 0:29:59.040
<v Speaker 8>anything about the top level players, they're trying to get

0:29:59.080 --> 0:30:04.240
<v Speaker 8>back in any way they can. But I think if

0:30:04.280 --> 0:30:08.959
<v Speaker 8>you're going to be again a traditional golf professional working

0:30:09.000 --> 0:30:12.160
<v Speaker 8>at a public course or at a resort or at

0:30:12.320 --> 0:30:15.760
<v Speaker 8>a private club, you have to care about other people.

0:30:15.840 --> 0:30:21.760
<v Speaker 8>Your job is to make people happy every day, and

0:30:21.840 --> 0:30:24.040
<v Speaker 8>so you and your staff better be ready and better

0:30:24.120 --> 0:30:28.600
<v Speaker 8>have everything in place to deliver great programming to make

0:30:28.600 --> 0:30:30.640
<v Speaker 8>sure that when people show up, like when you go

0:30:30.680 --> 0:30:33.360
<v Speaker 8>to Abandon Dune's right, I know that's your happy place.

0:30:34.600 --> 0:30:38.360
<v Speaker 8>It's not just the golf courses, right, it's seeing Shoo

0:30:38.960 --> 0:30:41.160
<v Speaker 8>when you arrive, and it's spending time in the golf

0:30:41.160 --> 0:30:44.560
<v Speaker 8>shops talking with the golf professionals and then spending all

0:30:44.600 --> 0:30:47.440
<v Speaker 8>those hours with the caddies. I mean, that's what the

0:30:47.480 --> 0:30:49.840
<v Speaker 8>profession is all about, is making it so that this

0:30:50.400 --> 0:30:52.680
<v Speaker 8>trip that you've been looking forward to for two years,

0:30:52.680 --> 0:30:56.120
<v Speaker 8>that you've been saving for for ten years, is everything

0:30:56.240 --> 0:30:58.000
<v Speaker 8>that you wanted it to be. And a lot of

0:30:58.040 --> 0:31:00.000
<v Speaker 8>times it comes down to the people. Because the golf

0:31:00.120 --> 0:31:03.400
<v Speaker 8>course is going to be great no matter what. So yeah,

0:31:03.440 --> 0:31:07.560
<v Speaker 8>I think I think golf professionals, the really good ones,

0:31:08.200 --> 0:31:10.520
<v Speaker 8>have a great way with people, a great way of

0:31:10.560 --> 0:31:13.720
<v Speaker 8>making them feel special, whether it's in the golf shop

0:31:14.360 --> 0:31:16.560
<v Speaker 8>or on the lesson tee or going out and playing

0:31:16.560 --> 0:31:19.280
<v Speaker 8>some golf with them. And that's you know, that's what

0:31:19.320 --> 0:31:22.960
<v Speaker 8>we try to nurture, is help people kind of learn

0:31:23.080 --> 0:31:25.800
<v Speaker 8>some interpersonal skills so that when they get into the

0:31:25.800 --> 0:31:28.000
<v Speaker 8>industry they can make somebody's day.

0:31:29.120 --> 0:31:33.480
<v Speaker 7>This work life balance that may have been an issue

0:31:33.520 --> 0:31:39.000
<v Speaker 7>pre COVID certainly became an issue during COVID. And now

0:31:39.080 --> 0:31:44.959
<v Speaker 7>that golf is you know, continues to stay popular, and

0:31:45.000 --> 0:31:49.720
<v Speaker 7>we've got this rise in energy around not only green

0:31:49.800 --> 0:31:55.800
<v Speaker 7>grass facilities, but you know sort of non traditional golf facilities, women, kids.

0:31:56.400 --> 0:32:00.640
<v Speaker 7>You know, everything is going in the right direction. Meanwhile,

0:32:01.360 --> 0:32:05.080
<v Speaker 7>the club pro or the PGA pro, you know, it

0:32:05.240 --> 0:32:07.680
<v Speaker 7>was sort of like run over. I mean they were

0:32:07.760 --> 0:32:11.400
<v Speaker 7>just just or held held underwater. I talk about like

0:32:11.520 --> 0:32:14.400
<v Speaker 7>sort of like paddling out, you know, in a Hawaiian

0:32:14.440 --> 0:32:16.720
<v Speaker 7>surf break, and it's like it just feels like the

0:32:16.760 --> 0:32:22.840
<v Speaker 7>club pros just can't get past the break to breathe again.

0:32:24.200 --> 0:32:27.440
<v Speaker 7>Where are we at in your mind here as you

0:32:27.480 --> 0:32:31.440
<v Speaker 7>sit you know, you know eight essentially April twenty twenty three.

0:32:32.440 --> 0:32:35.760
<v Speaker 8>I think that article was big right last year, the

0:32:35.760 --> 0:32:40.760
<v Speaker 8>club pro crisis. I think that put a spotline on

0:32:41.080 --> 0:32:44.800
<v Speaker 8>the challenges of the industry. I think club owners, boards

0:32:44.800 --> 0:32:48.800
<v Speaker 8>of directors, PGA of America leadership, USGA leadership. I think

0:32:48.840 --> 0:32:51.400
<v Speaker 8>they all saw that and took it to heart because

0:32:51.400 --> 0:32:53.680
<v Speaker 8>there was a pretty good good outcry and social media

0:32:53.720 --> 0:32:59.640
<v Speaker 8>outcry after that. What I've seen in the past five

0:32:59.720 --> 0:33:03.400
<v Speaker 8>years or so, and I think this came obviously pre pandemic.

0:33:03.480 --> 0:33:07.120
<v Speaker 8>It was kind of status quo pandemic. It was every

0:33:07.120 --> 0:33:11.360
<v Speaker 8>man for yourself, try to survive. And then I think

0:33:11.360 --> 0:33:14.680
<v Speaker 8>post pandemic, what we're starting to see is golf facilities

0:33:14.720 --> 0:33:18.480
<v Speaker 8>and golf professionals who realized that they were getting burnout,

0:33:18.520 --> 0:33:20.920
<v Speaker 8>they were getting people dropping out of the industry and

0:33:20.960 --> 0:33:24.320
<v Speaker 8>going into different professions. They had to make some changes.

0:33:25.280 --> 0:33:29.880
<v Speaker 8>So we're starting to see different models. So there's one

0:33:29.920 --> 0:33:32.520
<v Speaker 8>model that Jim Smith at Philly Cricket Club has and

0:33:32.560 --> 0:33:36.280
<v Speaker 8>that is all of his part time employees are for

0:33:36.920 --> 0:33:39.560
<v Speaker 8>ten to twelve hour shifts per week. You get three

0:33:39.640 --> 0:33:43.280
<v Speaker 8>days off per week, but they're still putting in fifty hours, right,

0:33:44.360 --> 0:33:46.720
<v Speaker 8>I'd call that balance, you know, when you're talking about

0:33:46.760 --> 0:33:49.720
<v Speaker 8>the industry. So it's a pretty cool model. And there's

0:33:49.760 --> 0:33:58.440
<v Speaker 8>other clubs that have upped their budget for personnel and

0:33:58.440 --> 0:34:00.880
<v Speaker 8>they've got more assistant golf profession now than they ever

0:34:00.920 --> 0:34:02.920
<v Speaker 8>have before with the goal.

0:34:02.760 --> 0:34:04.800
<v Speaker 9>Of it being a more normal work week.

0:34:05.320 --> 0:34:08.080
<v Speaker 8>Because I think the new generation and the students who

0:34:08.080 --> 0:34:10.440
<v Speaker 8>were teaching everybody here at Penn State and all the

0:34:10.480 --> 0:34:14.239
<v Speaker 8>other universities, they're seeing the industry and they're saying, all right,

0:34:14.600 --> 0:34:16.560
<v Speaker 8>you know, do I want to be there fifty sixty

0:34:16.600 --> 0:34:18.959
<v Speaker 8>seventy hours a week and remember guest week you're going

0:34:19.080 --> 0:34:23.680
<v Speaker 8>to be that's just inevitable. But are there some facilities

0:34:23.800 --> 0:34:25.760
<v Speaker 8>that are going to offer something a little bit more

0:34:26.000 --> 0:34:30.200
<v Speaker 8>more balanced. Yeah, And if those facilities are doing that,

0:34:30.200 --> 0:34:32.719
<v Speaker 8>that's where the students are going to go. And if

0:34:32.880 --> 0:34:35.680
<v Speaker 8>you're not doing that, eventually you're going to be left

0:34:35.680 --> 0:34:38.960
<v Speaker 8>in the dust. So I'm pretty excited about it because

0:34:38.960 --> 0:34:45.120
<v Speaker 8>I think I think there's no way golf facilities can't

0:34:45.320 --> 0:34:49.240
<v Speaker 8>adapt at this point, especially with all those leaders making

0:34:49.280 --> 0:34:49.920
<v Speaker 8>some changes.

0:34:50.600 --> 0:34:53.560
<v Speaker 7>To this point. In my reporting, which started in October

0:34:53.600 --> 0:34:57.400
<v Speaker 7>of last year, I've interviewed fourteen people for this podcast series.

0:34:57.880 --> 0:35:00.759
<v Speaker 7>I've heard from at least fifty more who are or

0:35:00.800 --> 0:35:05.080
<v Speaker 7>were PGA pros. I'd estimate half of that sample set

0:35:05.239 --> 0:35:08.400
<v Speaker 7>have left their post as pros or assistant pros for

0:35:08.480 --> 0:35:10.480
<v Speaker 7>an alternate industry.

0:35:10.480 --> 0:35:14.239
<v Speaker 8>This is the tragedy of when this happens in the

0:35:14.239 --> 0:35:17.759
<v Speaker 8>golf business, right. We see people who go into the

0:35:17.800 --> 0:35:23.239
<v Speaker 8>industry and they have such promise and such charisma and

0:35:23.320 --> 0:35:27.320
<v Speaker 8>such skill, and they get into that whitewater. They can't

0:35:27.360 --> 0:35:30.200
<v Speaker 8>get past the break, as you say, and they get

0:35:30.200 --> 0:35:32.319
<v Speaker 8>out of the industry. And these are the people who

0:35:32.320 --> 0:35:37.480
<v Speaker 8>we were most excited about being leaders, and they just

0:35:37.560 --> 0:35:39.840
<v Speaker 8>get They have a moment where they sit down with

0:35:40.320 --> 0:35:43.960
<v Speaker 8>their spouse and they say, is this worth it? Is

0:35:43.960 --> 0:35:48.000
<v Speaker 8>there another option for us now? And that's where if

0:35:48.040 --> 0:35:50.160
<v Speaker 8>we don't see a change in the industry, I think

0:35:50.680 --> 0:35:53.359
<v Speaker 8>we're going to have more of these casualties. And I

0:35:53.400 --> 0:35:55.520
<v Speaker 8>hope the hell it doesn't happen, you know. I hope

0:35:55.520 --> 0:35:58.880
<v Speaker 8>that that these you know, the young talent is able

0:35:58.920 --> 0:36:02.759
<v Speaker 8>to find the balance that they need to be really

0:36:02.800 --> 0:36:06.759
<v Speaker 8>good at what they do, get all the fulfillment, but

0:36:06.800 --> 0:36:09.479
<v Speaker 8>then be able to go home at night and throw

0:36:09.480 --> 0:36:12.520
<v Speaker 8>the ball with their kid, you know, and not miss

0:36:13.480 --> 0:36:15.960
<v Speaker 8>every dance recital in every game. And I think that

0:36:16.040 --> 0:36:19.080
<v Speaker 8>there's a path now for that, and I'm, like I

0:36:19.080 --> 0:36:20.759
<v Speaker 8>said earlier, I'm optimistic about it.

0:36:21.520 --> 0:36:22.080
<v Speaker 9>I really am.

0:36:22.880 --> 0:36:28.200
<v Speaker 7>So essentially it was it was an awareness issue, and

0:36:28.280 --> 0:36:34.480
<v Speaker 7>by virtue of a Shane Ryan article social media, you know,

0:36:34.800 --> 0:36:37.520
<v Speaker 7>idiots like me saying what I said and how I

0:36:37.600 --> 0:36:41.920
<v Speaker 7>said it, which then causes another wave of kind of

0:36:41.360 --> 0:36:46.280
<v Speaker 7>of education, you know, I mean seriously, I mean, yeah,

0:36:46.480 --> 0:36:49.400
<v Speaker 7>you know, I here here. I've been in the golf

0:36:49.480 --> 0:36:54.440
<v Speaker 7>industry for decades, you know, and I just I just

0:36:54.600 --> 0:36:59.440
<v Speaker 7>wasn't aware of just you know, the how bad it

0:36:59.600 --> 0:37:04.319
<v Speaker 7>had gotten. And that to me was exactly like so

0:37:04.360 --> 0:37:07.240
<v Speaker 7>that to me was an exclamation point on the idea

0:37:07.280 --> 0:37:11.080
<v Speaker 7>that this literally wasn't awarenesses awareness issue. You have selfless,

0:37:11.680 --> 0:37:15.400
<v Speaker 7>humble givers of the game that aren't good at promoting

0:37:15.440 --> 0:37:18.200
<v Speaker 7>themselves or pounding their chest. You know, look at guys

0:37:18.239 --> 0:37:20.040
<v Speaker 7>like Bob Ford or Rick Riley or some of these

0:37:20.080 --> 0:37:23.640
<v Speaker 7>other names that you've talked about. They're not going around, like,

0:37:24.280 --> 0:37:26.280
<v Speaker 7>you know, honking their own horns.

0:37:26.440 --> 0:37:27.440
<v Speaker 9>It's just not happening.

0:37:27.520 --> 0:37:32.880
<v Speaker 7>So so that awareness is you had in your mind

0:37:33.080 --> 0:37:36.600
<v Speaker 7>is being addressed and that's why you feel so positive

0:37:36.719 --> 0:37:39.759
<v Speaker 7>and excite quote excited about it.

0:37:40.200 --> 0:37:40.399
<v Speaker 9>Yeah.

0:37:40.440 --> 0:37:43.040
<v Speaker 8>And I'll say one other thing, and this may upset

0:37:43.080 --> 0:37:47.920
<v Speaker 8>some folks, but that's okay. Fifty five percent of PGA

0:37:48.080 --> 0:37:52.440
<v Speaker 8>professionals are fifty five years or older. So there's an

0:37:52.440 --> 0:37:57.160
<v Speaker 8>old school mentality that I think was perpetuated forever in

0:37:57.200 --> 0:38:01.360
<v Speaker 8>this industry. And I'm hoping that that that the changing

0:38:01.400 --> 0:38:04.399
<v Speaker 8>of the guard allows for the younger generation of PG

0:38:04.600 --> 0:38:06.480
<v Speaker 8>professionals to say, you know what, the way we've always

0:38:06.520 --> 0:38:11.040
<v Speaker 8>done it isn't right. We need to change it. And

0:38:11.080 --> 0:38:13.760
<v Speaker 8>I'm excited for that. I think that that you're seeing

0:38:13.800 --> 0:38:16.920
<v Speaker 8>some young minds come into the industry that are that

0:38:16.960 --> 0:38:19.440
<v Speaker 8>are fighting for, you know, for some more balance.

0:38:19.480 --> 0:38:20.600
<v Speaker 9>I think that's a really good thing.

0:38:22.239 --> 0:38:27.279
<v Speaker 7>Seth waw, what are your thoughts on him? His involvement,

0:38:27.960 --> 0:38:31.520
<v Speaker 7>his impact and uh and and sort of you know

0:38:31.920 --> 0:38:36.120
<v Speaker 7>how he's how he's addressed, you know, trying to address

0:38:36.640 --> 0:38:39.680
<v Speaker 7>a quality of life issue for his membership.

0:38:41.760 --> 0:38:44.000
<v Speaker 8>I've been through I think at this point it's three

0:38:44.080 --> 0:38:47.520
<v Speaker 8>or four CEOs the PGA of America. Seth has been

0:38:47.560 --> 0:38:50.800
<v Speaker 8>one of the more exciting ones that seems to seems

0:38:50.800 --> 0:38:53.800
<v Speaker 8>to have the better interest of PG professionals at front

0:38:53.840 --> 0:38:57.160
<v Speaker 8>of mind rather than the bottom line of the PGA

0:38:57.239 --> 0:39:01.880
<v Speaker 8>of America. And I've I've really enjoyed his leadership. I

0:39:01.880 --> 0:39:04.239
<v Speaker 8>think the thing that's that's interesting about the setup of

0:39:04.280 --> 0:39:08.799
<v Speaker 8>the PGA, Right, You've got your your executives, but then

0:39:08.800 --> 0:39:11.200
<v Speaker 8>you also have your board of directors who are the

0:39:11.200 --> 0:39:15.640
<v Speaker 8>PGA members, right, And so it's an interesting balance between

0:39:17.360 --> 0:39:21.400
<v Speaker 8>leading the ship of this massive organization PJ of America,

0:39:21.920 --> 0:39:24.680
<v Speaker 8>but then also working with your board of directors, you know,

0:39:24.880 --> 0:39:27.000
<v Speaker 8>and and the individuals who are in charge of that.

0:39:27.160 --> 0:39:31.480
<v Speaker 8>So John Linder, Don Rey, Nathan Charns, those are the

0:39:31.520 --> 0:39:33.600
<v Speaker 8>three who are in charge right now. And that's kind

0:39:33.600 --> 0:39:37.600
<v Speaker 8>of with each president. There's something new that I think

0:39:38.600 --> 0:39:42.040
<v Speaker 8>each president's going to fight for. I think Seth Wills

0:39:42.080 --> 0:39:45.200
<v Speaker 8>done a really good job of balancing his different roles.

0:39:45.239 --> 0:39:47.520
<v Speaker 8>It's been it's been great under his leadership.

0:39:48.600 --> 0:39:53.960
<v Speaker 7>Susie Whyley, I was what a game changer? Game changer?

0:39:54.480 --> 0:39:56.960
<v Speaker 9>Yeah, a force of nature.

0:39:57.440 --> 0:40:01.640
<v Speaker 7>M I've always been a fan, you know, I've crossed

0:40:01.680 --> 0:40:06.839
<v Speaker 7>paths with her from time to time, interviewed her and

0:40:06.920 --> 0:40:09.799
<v Speaker 7>she just jumps off the screen. I mean she is like,

0:40:11.160 --> 0:40:22.960
<v Speaker 7>she is relentlessly motivated to make changes in pathways for females, girls,

0:40:23.520 --> 0:40:27.319
<v Speaker 7>for the game in general. I was like, what can

0:40:27.360 --> 0:40:29.799
<v Speaker 7>I do to support whatever it is that you're doing.

0:40:30.040 --> 0:40:36.839
<v Speaker 7>I mean, what unbelievable, right, And to see like the

0:40:37.000 --> 0:40:41.080
<v Speaker 7>change of perception once she was president of the PJ

0:40:41.160 --> 0:40:44.560
<v Speaker 7>of America of the role that women play in the

0:40:44.560 --> 0:40:47.960
<v Speaker 7>game of golf and the opportunities for women in golf.

0:40:48.719 --> 0:40:50.919
<v Speaker 7>We see it at the university, right, because we get

0:40:50.960 --> 0:40:55.640
<v Speaker 7>women who come through our program and I receive calls

0:40:55.680 --> 0:40:59.000
<v Speaker 7>and emails weekly saying we need a really strong woman

0:40:59.120 --> 0:41:02.520
<v Speaker 7>to join our program for X, Y or Z. Right,

0:41:03.200 --> 0:41:06.279
<v Speaker 7>there's such a demand for women in this industry to

0:41:06.920 --> 0:41:12.719
<v Speaker 7>take roles that that have opportunities to just explode and

0:41:12.800 --> 0:41:16.840
<v Speaker 7>just you know, create such a great career. Susie was

0:41:16.840 --> 0:41:18.960
<v Speaker 7>was such an advocate, always will be an advocate for

0:41:19.040 --> 0:41:23.239
<v Speaker 7>women in the game of golf, for different individuals from

0:41:23.280 --> 0:41:27.080
<v Speaker 7>different backgrounds and minorities. And I think because of her

0:41:27.120 --> 0:41:29.920
<v Speaker 7>presidency and because of her leadership, we're starting to see

0:41:29.960 --> 0:41:34.400
<v Speaker 7>an uptick in international students, students from different backgrounds women.

0:41:35.640 --> 0:41:36.560
<v Speaker 9>Thank God for her.

0:41:41.719 --> 0:41:43.760
<v Speaker 7>Next up, Susie.

0:41:43.320 --> 0:41:46.040
<v Speaker 10>Wayley, you know men are still the employers at most

0:41:46.080 --> 0:41:50.640
<v Speaker 10>clubs back and people typically hire who they look like, right,

0:41:50.760 --> 0:41:53.360
<v Speaker 10>And we need more women promoted, We need more women elevated,

0:41:53.360 --> 0:41:55.640
<v Speaker 10>and we need more clubs to think about women running

0:41:55.680 --> 0:41:59.520
<v Speaker 10>their facilities, not just as general managers, but in head

0:41:59.520 --> 0:42:01.840
<v Speaker 10>golf offs positions and directors of golf.

0:42:02.719 --> 0:42:03.520
<v Speaker 4>That's not a lot.

0:42:03.840 --> 0:42:06.040
<v Speaker 10>We have some, you know, we have some directors and

0:42:06.040 --> 0:42:09.640
<v Speaker 10>instructions at high end clubs. Joanna cos at Marion, Kathy

0:42:09.719 --> 0:42:11.919
<v Speaker 10>Kim's at Baltimore. I mean we were, you know, little

0:42:11.920 --> 0:42:15.120
<v Speaker 10>by little, you're starting to see those opportunities happen. We

0:42:15.160 --> 0:42:20.400
<v Speaker 10>have gms that are females, but it's it's woefully, woefully

0:42:20.400 --> 0:42:22.120
<v Speaker 10>and painfully behind.

0:42:38.880 --> 0:42:46.640
<v Speaker 6>Put another log on the fire. Nobody here is gift

0:42:46.719 --> 0:42:49.640
<v Speaker 6>and tie