1 00:00:00,200 --> 00:00:02,519 Speaker 1: Ron and Anian. What's this guy all about? As he nuts, 2 00:00:02,520 --> 00:00:12,160 Speaker 1: as he's saying, as he's somewhere in between the Car 3 00:00:12,280 --> 00:00:16,120 Speaker 1: Doctor the repair moral here is always look for the basics, 4 00:00:16,400 --> 00:00:19,360 Speaker 1: keep it simple stupid, right, like my colleague professor always said, 5 00:00:19,360 --> 00:00:21,920 Speaker 1: always go for the basics, Always go for simple. Of course, 6 00:00:21,960 --> 00:00:23,919 Speaker 1: remember said go for simple, everybody would look at me. 7 00:00:24,000 --> 00:00:26,880 Speaker 1: Welcome to the radio home of Ron and Anian, the 8 00:00:26,920 --> 00:00:31,360 Speaker 1: Car Doctor, since this is where car owners the world 9 00:00:31,440 --> 00:00:35,959 Speaker 1: overturned to for their definitive opinion on automotive repair. If 10 00:00:35,960 --> 00:00:38,680 Speaker 1: your mechanics giving you a busy signal, pick up the 11 00:00:38,720 --> 00:00:42,360 Speaker 1: phone and call in. The garage doors are open, but 12 00:00:42,440 --> 00:00:44,520 Speaker 1: I am here to take your calls at eight five 13 00:00:44,640 --> 00:00:48,879 Speaker 1: five six. And now here's an amazing act. Here's a 14 00:00:48,920 --> 00:00:55,360 Speaker 1: tremendous act. Here's a startling act. Amazing, the greatest, spectacular, incredible, exciting, 15 00:00:55,440 --> 00:01:13,800 Speaker 1: wonderful world fame, the most unusual novel act. He is running. Hey, hey, 16 00:01:13,959 --> 00:01:16,680 Speaker 1: it's time to start your engines. And if they don't, 17 00:01:16,760 --> 00:01:18,240 Speaker 1: it's time to tune into me. Ron and aating in 18 00:01:18,240 --> 00:01:20,200 Speaker 1: the Car Doctor for the next two hours as we 19 00:01:20,319 --> 00:01:22,920 Speaker 1: broadcast out over these affiliates in these air waves, talking 20 00:01:22,920 --> 00:01:25,600 Speaker 1: to you about your car and its problem. So sit 21 00:01:25,680 --> 00:01:28,960 Speaker 1: down and let's talk about at eight five zero nine 22 00:01:29,240 --> 00:01:31,479 Speaker 1: zero zero the phone number if your engine doesn't start, 23 00:01:31,760 --> 00:01:33,399 Speaker 1: or if it runs but it doesn't run right, this 24 00:01:33,520 --> 00:01:36,399 Speaker 1: is the place to be A five five five zero 25 00:01:36,560 --> 00:01:40,039 Speaker 1: nine nine zero zero. Had breakfast this morning, as usually 26 00:01:40,040 --> 00:01:42,920 Speaker 1: do in the morning, although you know, sometimes night runs 27 00:01:42,959 --> 00:01:45,200 Speaker 1: into morning and that becomes a different conversation. But at 28 00:01:45,200 --> 00:01:47,600 Speaker 1: breakfast this morning at the Delhi and Franklin Lakes that 29 00:01:47,640 --> 00:01:49,640 Speaker 1: I always go to, and you've heard me talk about it. 30 00:01:49,680 --> 00:01:53,160 Speaker 1: We've had this conversation before you and I and I 31 00:01:53,200 --> 00:01:55,480 Speaker 1: saw my friend Tom. And the nice thing about the 32 00:01:55,520 --> 00:01:58,440 Speaker 1: Franklin Lakes Delhi, the Country Cafe as it is is 33 00:01:58,720 --> 00:02:02,640 Speaker 1: it's it be comes a um. You know, it's kind 34 00:02:02,640 --> 00:02:04,920 Speaker 1: of like the Cheers of North Jersey. It's it's that 35 00:02:04,960 --> 00:02:08,760 Speaker 1: place where everybody knows your name, and you know, you 36 00:02:08,800 --> 00:02:11,519 Speaker 1: get to know people and you're not quite sure of 37 00:02:11,560 --> 00:02:13,680 Speaker 1: anybody's last name, but you know them by sight and 38 00:02:13,840 --> 00:02:16,320 Speaker 1: sort of what they do or don't do. And it's 39 00:02:16,320 --> 00:02:19,399 Speaker 1: just a nice meeting place. And I had breakfast with Tom, 40 00:02:19,440 --> 00:02:21,200 Speaker 1: and I was sitting at the counter actually, you know, 41 00:02:21,280 --> 00:02:23,200 Speaker 1: having my breakfast. Tom showed up. We were talking and 42 00:02:23,200 --> 00:02:24,320 Speaker 1: he said, what are you gonna talk about on the 43 00:02:24,360 --> 00:02:26,680 Speaker 1: show today? And I said, well, I'm gonna talk about 44 00:02:26,720 --> 00:02:30,800 Speaker 1: car count because I think car count is something that 45 00:02:30,880 --> 00:02:33,160 Speaker 1: might be of interest to the listeners. And he said, 46 00:02:33,480 --> 00:02:36,840 Speaker 1: what's car count? And I have to tell you I 47 00:02:37,440 --> 00:02:40,120 Speaker 1: because you can imagine my week Somewhere around Thursday, people 48 00:02:40,160 --> 00:02:42,079 Speaker 1: start bumping into me here and there and there. You know, 49 00:02:42,120 --> 00:02:43,800 Speaker 1: what are you gonna talk about this weekend? And I've 50 00:02:43,840 --> 00:02:47,080 Speaker 1: been mentioning this to people along. Nobody knows what car 51 00:02:47,160 --> 00:02:50,959 Speaker 1: count is. Nobody, nobody's ever heard the term. It's it's 52 00:02:51,040 --> 00:02:55,120 Speaker 1: like I'm talking about, you know, a movie star being president. 53 00:02:55,160 --> 00:02:57,799 Speaker 1: Well wait, that's actually been done, but you know, as 54 00:02:57,800 --> 00:03:01,120 Speaker 1: far as as far as you know, it's just a 55 00:03:01,160 --> 00:03:06,520 Speaker 1: foreign term. Car count or car counting is a process 56 00:03:06,680 --> 00:03:12,760 Speaker 1: by which some repair shops, dealership, change store, independent will 57 00:03:12,960 --> 00:03:15,520 Speaker 1: look at how many cars they see coming in the 58 00:03:15,600 --> 00:03:20,919 Speaker 1: door on a daily basis and then maximize that return. 59 00:03:21,040 --> 00:03:24,320 Speaker 1: So it's basically a sales quota. Yeah, the auto industry 60 00:03:24,360 --> 00:03:27,440 Speaker 1: has sales quotas. Imagine that there's something you didn't know. Um, 61 00:03:27,560 --> 00:03:29,000 Speaker 1: if you didn't know that, then you probably don't know 62 00:03:29,000 --> 00:03:34,040 Speaker 1: who's president. Good luck. So car count and here's the 63 00:03:34,160 --> 00:03:35,720 Speaker 1: danger of it. And this is why I wanted to 64 00:03:35,720 --> 00:03:39,720 Speaker 1: talk about it, because I'm noticing an uptick from repair 65 00:03:39,760 --> 00:03:42,000 Speaker 1: facilities that want to make you a number and not 66 00:03:42,120 --> 00:03:46,400 Speaker 1: a name. And I've talked about this before. It seems 67 00:03:46,560 --> 00:03:50,000 Speaker 1: that where where all everybody's cars on the recoil. Heck, 68 00:03:50,080 --> 00:03:52,400 Speaker 1: my plot truck's got three recoils on it, But I 69 00:03:52,520 --> 00:03:55,800 Speaker 1: just they're all not important to me at this point. 70 00:03:55,840 --> 00:03:57,640 Speaker 1: As a matter of fact, the one that I'd like 71 00:03:57,680 --> 00:03:59,120 Speaker 1: to get done, they don't even have parts for it 72 00:03:59,200 --> 00:04:01,480 Speaker 1: yet and there's no predict the release date for parts. 73 00:04:01,480 --> 00:04:04,760 Speaker 1: And it's been like that for about seven months. But 74 00:04:04,840 --> 00:04:07,040 Speaker 1: the idea is, I'm seeing an awful lot of cars 75 00:04:07,080 --> 00:04:12,040 Speaker 1: going in for recalls and they're coming out with estimates 76 00:04:12,040 --> 00:04:15,560 Speaker 1: for things that they don't need. And what sort of 77 00:04:15,600 --> 00:04:19,080 Speaker 1: got me thinking about car account once again was and 78 00:04:19,080 --> 00:04:22,120 Speaker 1: this is another edge to this story. I explained to 79 00:04:22,120 --> 00:04:25,560 Speaker 1: Tom and I explained to you, is I saw the 80 00:04:25,560 --> 00:04:27,920 Speaker 1: man from a Hunter wheel alignment this week. We use 81 00:04:27,960 --> 00:04:30,600 Speaker 1: a Hunter aligner and a Hunter balance or entire machine. 82 00:04:30,600 --> 00:04:32,920 Speaker 1: And uh, Jeff came in and we were just having 83 00:04:32,920 --> 00:04:35,560 Speaker 1: a casual conversation. We're making some upgrades to some of 84 00:04:35,560 --> 00:04:39,520 Speaker 1: the equipment in the shop, and he brought it up 85 00:04:39,520 --> 00:04:41,200 Speaker 1: and he said it, and he didn't even realize he'd 86 00:04:41,240 --> 00:04:44,040 Speaker 1: said it. He was telling me about you know, Hunter 87 00:04:44,240 --> 00:04:48,280 Speaker 1: wheel alignment has a system where you drive into the 88 00:04:48,320 --> 00:04:51,800 Speaker 1: service bay and as you drive over it to bring 89 00:04:51,839 --> 00:04:55,280 Speaker 1: the car into the service writer, it automatically checks the 90 00:04:55,279 --> 00:04:58,640 Speaker 1: wheel alignment. And you know, that's great, and listen, in 91 00:04:58,680 --> 00:05:02,240 Speaker 1: some situations, I think that really has a has a 92 00:05:02,240 --> 00:05:04,400 Speaker 1: a lot of you know, a lot of sense. It 93 00:05:04,440 --> 00:05:05,960 Speaker 1: makes a lot of sense, and it has a real 94 00:05:06,000 --> 00:05:08,720 Speaker 1: good place. But what Jeff told me was, he says, 95 00:05:08,760 --> 00:05:10,520 Speaker 1: but what they don't even realize is he said, and 96 00:05:10,560 --> 00:05:12,680 Speaker 1: I know this when I go into service it is 97 00:05:12,880 --> 00:05:16,080 Speaker 1: that car. That machine is actually giving me a car count. 98 00:05:16,120 --> 00:05:18,920 Speaker 1: It tells me how many times a car drove over it. 99 00:05:19,520 --> 00:05:21,440 Speaker 1: So I can actually tell you what the car count 100 00:05:21,640 --> 00:05:24,880 Speaker 1: is of any repair facility using this on a given day. 101 00:05:24,880 --> 00:05:27,520 Speaker 1: And he goes, I'm surprised that they don't use that 102 00:05:27,600 --> 00:05:30,200 Speaker 1: information to keep track of what's going on in the bays. 103 00:05:31,600 --> 00:05:36,520 Speaker 1: You know, data is everywhere, and information is everything. And 104 00:05:36,600 --> 00:05:39,520 Speaker 1: the car companies, the man not the manufacturers, but the 105 00:05:39,560 --> 00:05:42,800 Speaker 1: dealers and the chain stores, and like I said, bigger 106 00:05:42,839 --> 00:05:47,080 Speaker 1: independent shops all seem to be very interested in car count. 107 00:05:47,120 --> 00:05:49,240 Speaker 1: There are articles written about it. They want to know 108 00:05:49,279 --> 00:05:51,560 Speaker 1: how many cars are coming into the bays because they 109 00:05:51,560 --> 00:05:53,320 Speaker 1: want to know where the sweet spot is. They want 110 00:05:53,320 --> 00:05:55,159 Speaker 1: to know, you know, where do you stop? Is twelve 111 00:05:55,200 --> 00:05:57,760 Speaker 1: cars a day too too many? Or is twelve cars 112 00:05:57,760 --> 00:06:00,680 Speaker 1: a day for short of what the shop could actually repair? 113 00:06:01,040 --> 00:06:06,000 Speaker 1: Because they're trying to calculate hours. How many hours a 114 00:06:06,080 --> 00:06:08,760 Speaker 1: day can a technician work, how many can you produce? 115 00:06:09,000 --> 00:06:12,840 Speaker 1: And how many can they charge for. Here's what got me. 116 00:06:14,240 --> 00:06:16,800 Speaker 1: I noticed that every car that goes in for these recalls, 117 00:06:17,120 --> 00:06:19,400 Speaker 1: you guys are coming out with estimates to range everywhere 118 00:06:19,440 --> 00:06:24,480 Speaker 1: in price from I saw one for nine thousand dollars 119 00:06:24,520 --> 00:06:26,720 Speaker 1: for repairs on a on a six year old car? 120 00:06:27,279 --> 00:06:30,520 Speaker 1: Are you kidding me? So let's you know, let's average 121 00:06:30,560 --> 00:06:35,160 Speaker 1: it off. Let's say let's say three grand is the 122 00:06:35,200 --> 00:06:39,000 Speaker 1: average estimate given out. And every time I look at 123 00:06:39,040 --> 00:06:41,000 Speaker 1: one of these cars that came in and it was, 124 00:06:41,200 --> 00:06:44,360 Speaker 1: you know, something for a recall, and it was based on, Hey, 125 00:06:44,400 --> 00:06:45,960 Speaker 1: we've got this guy in the door, let's try and 126 00:06:45,960 --> 00:06:48,279 Speaker 1: sell them something. Every time I look at one of 127 00:06:48,320 --> 00:06:52,960 Speaker 1: these cars, it needs a third of what they're actually predicting, 128 00:06:53,000 --> 00:06:55,919 Speaker 1: and it may not even need that much. So I 129 00:06:55,960 --> 00:06:57,800 Speaker 1: sat and I thought to myself, I should do some 130 00:06:57,920 --> 00:07:00,640 Speaker 1: car counting of my own. If they take if they 131 00:07:00,680 --> 00:07:03,240 Speaker 1: see ten an hour, if one service writer sees ten 132 00:07:03,279 --> 00:07:05,360 Speaker 1: an hour, and they sell two out of those ten, 133 00:07:06,040 --> 00:07:08,239 Speaker 1: and there are three thousand dollars a piece, that's six 134 00:07:08,320 --> 00:07:14,040 Speaker 1: thousand dollars an hour of repair work that really wasn't 135 00:07:14,080 --> 00:07:18,440 Speaker 1: needed or may not be needed, or you know, wasn't 136 00:07:18,480 --> 00:07:22,080 Speaker 1: expected by the consumer. And some of it may be legitimate, 137 00:07:22,120 --> 00:07:25,320 Speaker 1: but in a lot of cases it's not. So how 138 00:07:25,400 --> 00:07:28,240 Speaker 1: much is that repair shop selling that doesn't need to 139 00:07:28,280 --> 00:07:30,560 Speaker 1: be sold? You know, it's funny when you sit in 140 00:07:30,560 --> 00:07:32,840 Speaker 1: the management classes for for the auto industry, there's an 141 00:07:32,880 --> 00:07:35,480 Speaker 1: awful lot of talk of making sure you maximize your 142 00:07:35,480 --> 00:07:39,320 Speaker 1: profit and maximize your dollars and sell that car everything 143 00:07:39,360 --> 00:07:42,760 Speaker 1: that it needs. But you know what, some people aren't 144 00:07:42,760 --> 00:07:45,480 Speaker 1: interested in selling and buying everything that it needs. Some 145 00:07:45,560 --> 00:07:51,400 Speaker 1: people aren't interested in continually maintaining a vehicle. And it's 146 00:07:51,440 --> 00:07:53,240 Speaker 1: an awful, big waste of time. And it also gives 147 00:07:53,240 --> 00:07:55,560 Speaker 1: the industry a bad name because everybody gets a perception 148 00:07:55,560 --> 00:07:59,120 Speaker 1: that old mechanics are really about is fixing cars and 149 00:07:59,200 --> 00:08:03,320 Speaker 1: making money. I want to fix cars. Money's just part 150 00:08:03,360 --> 00:08:05,800 Speaker 1: of how I do it. I had a car this week. 151 00:08:05,800 --> 00:08:09,200 Speaker 1: I had a two thousand six miles the three that 152 00:08:09,280 --> 00:08:11,960 Speaker 1: the customer brought in. And I haven't seen Jerry in 153 00:08:11,960 --> 00:08:15,040 Speaker 1: a while. It's been seven eight years, and I'm not 154 00:08:15,080 --> 00:08:16,680 Speaker 1: sure what brought him back. I'm not sure why he 155 00:08:16,760 --> 00:08:18,200 Speaker 1: left in the first place. All I know is he 156 00:08:18,240 --> 00:08:23,040 Speaker 1: was there, and it was I want to keep this 157 00:08:23,080 --> 00:08:24,880 Speaker 1: car forever. I want to drive this car another three 158 00:08:24,920 --> 00:08:27,080 Speaker 1: or four years. I want to get another hundred thousand 159 00:08:27,120 --> 00:08:30,200 Speaker 1: miles out of this car. Okay, what services would you 160 00:08:30,200 --> 00:08:31,840 Speaker 1: recommend that I ran through a list. We did a 161 00:08:31,920 --> 00:08:35,160 Speaker 1: checklist and came up with, you know, here's some legitimate 162 00:08:35,160 --> 00:08:37,920 Speaker 1: things the vehicle needs, not just trying to make a 163 00:08:37,960 --> 00:08:41,120 Speaker 1: sales quota, not just utilizing a car count. But you know, 164 00:08:41,160 --> 00:08:44,440 Speaker 1: here's legitimate things. This ten year old hunt thousand mile miles. 165 00:08:44,480 --> 00:08:48,240 Speaker 1: The needs fluids, filters, ignition. Um, it's got some issues 166 00:08:48,240 --> 00:08:51,320 Speaker 1: with trans cooler lines rotting out and needs those replaced 167 00:08:51,320 --> 00:08:54,480 Speaker 1: and repaired. And you know, we go ahead, do what 168 00:08:54,520 --> 00:08:56,880 Speaker 1: you gotta do. And I got about three quarters of 169 00:08:56,920 --> 00:08:59,680 Speaker 1: the way through it, and I needed one more piece. 170 00:09:00,080 --> 00:09:01,880 Speaker 1: And then talking to Jerry, he said, oh, you know, 171 00:09:01,960 --> 00:09:04,040 Speaker 1: I just found out my my sister is going to 172 00:09:04,120 --> 00:09:06,120 Speaker 1: be giving up release car and I might be leasing 173 00:09:06,160 --> 00:09:08,319 Speaker 1: the car. And I wish I had known that. I 174 00:09:08,360 --> 00:09:09,840 Speaker 1: want to have had to fix this one. There's no 175 00:09:09,880 --> 00:09:13,120 Speaker 1: point in fixing this one now. I gotta tell you. 176 00:09:13,880 --> 00:09:20,040 Speaker 1: It deflated me. It really made me feel unimportant. And 177 00:09:20,080 --> 00:09:23,959 Speaker 1: I guess that's my stuff, right. But my point is, 178 00:09:25,000 --> 00:09:27,280 Speaker 1: and I consider myself a good mechanic. I take a 179 00:09:27,280 --> 00:09:29,720 Speaker 1: lot of pride and fixing a car. You know, I 180 00:09:29,880 --> 00:09:33,000 Speaker 1: replaced the battery on this car that was so badly corroded. 181 00:09:33,240 --> 00:09:35,200 Speaker 1: As a matter of fact, if you you know what, 182 00:09:35,240 --> 00:09:36,839 Speaker 1: I have to post those up on Facebook. I don't 183 00:09:36,840 --> 00:09:38,959 Speaker 1: think I've done that yet, but some battery cables that 184 00:09:39,000 --> 00:09:41,480 Speaker 1: were so corroded on the inside that I had to 185 00:09:41,600 --> 00:09:44,400 Speaker 1: peel back the negative strap and and make a battery cable. 186 00:09:44,400 --> 00:09:47,000 Speaker 1: Because the battery cables on this particular MANSDA are part 187 00:09:47,040 --> 00:09:49,280 Speaker 1: of the wiring harness for seven dollars, which is another 188 00:09:49,280 --> 00:09:52,640 Speaker 1: conversation we'll talk about that second hour. But my point is, 189 00:09:52,920 --> 00:09:56,120 Speaker 1: you know, it just felt the enthusiasm drain at of you. 190 00:09:57,320 --> 00:10:00,000 Speaker 1: I like fixing cars. I think it's something I'm good at, 191 00:10:00,000 --> 00:10:02,040 Speaker 1: and I think I just happened to be in the 192 00:10:02,120 --> 00:10:03,640 Speaker 1: right place at the right time when they were handing 193 00:10:03,640 --> 00:10:06,840 Speaker 1: out the gene pool, and you know, I ended up 194 00:10:06,880 --> 00:10:09,959 Speaker 1: being able to fix cars. Uh, you have to make money, 195 00:10:09,960 --> 00:10:11,360 Speaker 1: You've got to make a profit. You gotta be able 196 00:10:11,400 --> 00:10:15,120 Speaker 1: to afford to be there. But car count and counting cars, 197 00:10:15,480 --> 00:10:18,160 Speaker 1: you know, counting cars for the sake of just counting 198 00:10:18,160 --> 00:10:20,200 Speaker 1: cars to know what to sell and try to sell 199 00:10:20,240 --> 00:10:25,280 Speaker 1: and do the upsell and be weary, be aware, all right. 200 00:10:25,840 --> 00:10:28,520 Speaker 1: It's um. It's it's a subject that we don't broach 201 00:10:28,640 --> 00:10:32,840 Speaker 1: much because people don't like to talk about it. Dealerships 202 00:10:32,920 --> 00:10:36,640 Speaker 1: and independence and change stores that utilize car counting definitely 203 00:10:36,720 --> 00:10:39,199 Speaker 1: don't like to hear about it. It's sort of taboo. 204 00:10:39,880 --> 00:10:42,720 Speaker 1: It's um. It's just not a good topic to really 205 00:10:42,760 --> 00:10:45,520 Speaker 1: discuss on radio or any place in the media. So 206 00:10:45,720 --> 00:10:47,760 Speaker 1: just something to be aware of if you want to 207 00:10:47,800 --> 00:10:50,360 Speaker 1: read more about it and see what these guys are 208 00:10:50,400 --> 00:10:52,440 Speaker 1: doing and some of the classes, because there's a whole 209 00:10:52,480 --> 00:10:55,880 Speaker 1: industry dedicated to it. Just google car count Just two 210 00:10:55,880 --> 00:10:57,520 Speaker 1: words c A r C O U N T A. 211 00:10:57,960 --> 00:10:59,800 Speaker 1: Google it and see what comes up in all the 212 00:10:59,800 --> 00:11:03,360 Speaker 1: manent programs. And you know how they try to make 213 00:11:03,360 --> 00:11:06,720 Speaker 1: sure the customer's car is repaired and they extract every 214 00:11:06,720 --> 00:11:08,679 Speaker 1: dollar they can out of it. So I'm just something 215 00:11:08,679 --> 00:11:12,480 Speaker 1: to make you aware of. And as I closed out 216 00:11:12,520 --> 00:11:14,880 Speaker 1: that conversation with Tom back at the deli, and remember 217 00:11:14,920 --> 00:11:17,199 Speaker 1: that's how this started, he said, you know, I never 218 00:11:17,240 --> 00:11:18,560 Speaker 1: heard the term he goes. But now I'll be more 219 00:11:18,600 --> 00:11:21,800 Speaker 1: aware when I go into my repair shop. And that's 220 00:11:21,800 --> 00:11:24,280 Speaker 1: why I do this radio show, because I got one 221 00:11:24,320 --> 00:11:27,280 Speaker 1: guy to understand something and make a better consumer out 222 00:11:27,280 --> 00:11:29,440 Speaker 1: of him and a better vehicle owner. And that's what 223 00:11:29,480 --> 00:11:33,600 Speaker 1: I want to do with you, Zo Zero, I'll stick around. 224 00:11:33,640 --> 00:11:35,480 Speaker 1: I'm run an any of The Car Doctor. We're coming 225 00:11:35,520 --> 00:12:13,319 Speaker 1: back right after this, get back, coming back. Yeah, oh lord, 226 00:12:13,360 --> 00:12:16,080 Speaker 1: I forgot. This is the Valentine's Day edition of The 227 00:12:16,120 --> 00:12:20,000 Speaker 1: Car Doctor. Now I get the whole theme. Oh boy, 228 00:12:20,240 --> 00:12:22,599 Speaker 1: okay ronating the Card Doctor. Yeah, oh you need that 229 00:12:22,760 --> 00:12:25,280 Speaker 1: to some Barry White music. And I can tell what's 230 00:12:25,280 --> 00:12:27,640 Speaker 1: coming up very white right here. So we're saying I 231 00:12:27,720 --> 00:12:29,640 Speaker 1: can tell what's coming up next. Remember when we went 232 00:12:29,679 --> 00:12:31,520 Speaker 1: to Vegas. You know as and we'll have to keep 233 00:12:31,559 --> 00:12:33,160 Speaker 1: this clean for the sake of family radio, but we 234 00:12:33,200 --> 00:12:36,040 Speaker 1: should tell this story. But we were sitting out in Sema. 235 00:12:36,120 --> 00:12:38,160 Speaker 1: Did we ever tell you this story? Folks? But we 236 00:12:38,160 --> 00:12:40,880 Speaker 1: were out at Sema because with two years ago, we're out. 237 00:12:40,920 --> 00:12:44,240 Speaker 1: We're out at Sema at the Venetian having breakfast. And 238 00:12:44,400 --> 00:12:46,320 Speaker 1: this is when Bosch OTC brought us out there to 239 00:12:46,360 --> 00:12:48,959 Speaker 1: do the radio show from the booth that day and 240 00:12:49,280 --> 00:12:52,080 Speaker 1: Steve Zach and I love Steve to day. Steve said 241 00:12:52,120 --> 00:12:54,040 Speaker 1: he was a ladies man. Steve said he was a 242 00:12:54,120 --> 00:12:56,760 Speaker 1: ladies man, and we were like, okay, So when you're 243 00:12:56,760 --> 00:12:58,839 Speaker 1: you're setting the mood, right, do you have some Barry 244 00:12:58,840 --> 00:13:02,480 Speaker 1: White music background? He said? Who's Barry White? Like, how 245 00:13:02,520 --> 00:13:04,360 Speaker 1: can you be a romantic game? You don't know who 246 00:13:04,360 --> 00:13:08,360 Speaker 1: Barry White's the man? Yes, yeah, that was that was 247 00:13:08,640 --> 00:13:14,400 Speaker 1: Actually the words were a little more colorful at that show. 248 00:13:15,640 --> 00:13:18,760 Speaker 1: Even the waitress, you know, the waitress kind of did 249 00:13:18,800 --> 00:13:21,120 Speaker 1: a double take and she's like, you don't know who 250 00:13:21,120 --> 00:13:24,920 Speaker 1: Barry White is? Boy? That was just I'll never forget that. 251 00:13:24,920 --> 00:13:27,600 Speaker 1: That was funny. He'll never live that now. Anyway, this 252 00:13:27,679 --> 00:13:30,080 Speaker 1: is the car Doctor. We do a bunch of things here, folks, 253 00:13:30,280 --> 00:13:34,960 Speaker 1: it's zero zero. Let me point out also there's podcasting 254 00:13:34,960 --> 00:13:37,600 Speaker 1: of this radio show at car Doctors show dot com, 255 00:13:37,640 --> 00:13:39,839 Speaker 1: as well as tune and I Heart iTunes. And please 256 00:13:39,880 --> 00:13:42,120 Speaker 1: make sure if you have the ability if your player. 257 00:13:42,440 --> 00:13:45,000 Speaker 1: If your podcast player gives you the option, please click 258 00:13:45,080 --> 00:13:47,319 Speaker 1: subscribe because maybe you want to listen to us every week. 259 00:13:47,400 --> 00:13:49,760 Speaker 1: I'm not really sure after this opening, but um, I 260 00:13:49,800 --> 00:13:53,320 Speaker 1: forgot this is the Valentine's Day radio show. So without 261 00:13:53,360 --> 00:13:55,719 Speaker 1: any further ado, let's kick the garage doors open. Let's 262 00:13:55,760 --> 00:13:57,720 Speaker 1: go to Mike dan Ella, New Jersey. Mike, Welcome to 263 00:13:57,720 --> 00:14:00,560 Speaker 1: the Car Doctor, Sir. How can I help? I don't 264 00:14:00,600 --> 00:14:03,400 Speaker 1: think I can top the Barry White thing. Ron Well, 265 00:14:03,840 --> 00:14:06,360 Speaker 1: don't try, Mike. I'm telling you you had to. You 266 00:14:06,400 --> 00:14:08,640 Speaker 1: had to be there for his way down a Low. Yeah, 267 00:14:08,679 --> 00:14:11,640 Speaker 1: it was got to get the voice White a little baby. 268 00:14:12,000 --> 00:14:14,600 Speaker 1: I can't listen to Barry White anymore without thinking of Steve. 269 00:14:14,640 --> 00:14:17,640 Speaker 1: It's just it ruins the whole mood. So I'm sorry. 270 00:14:17,720 --> 00:14:24,240 Speaker 1: It's purpose and let's move on that stuff we know about. Yeah, absolutely, okay, sir. 271 00:14:24,440 --> 00:14:28,120 Speaker 1: Um Notice all these new turbo motors coming out from 272 00:14:28,200 --> 00:14:31,960 Speaker 1: GM with the new vision, and Kia is coming out 273 00:14:32,000 --> 00:14:37,200 Speaker 1: with a Soul turbo. Nissan's got the center turbo. I 274 00:14:37,280 --> 00:14:39,560 Speaker 1: was just reading a couple of articles and I was 275 00:14:39,600 --> 00:14:44,040 Speaker 1: on YouTube and looking around and there's one guy said, 276 00:14:44,200 --> 00:14:47,880 Speaker 1: he's got a YouTube that says engineering explained, and he's 277 00:14:47,920 --> 00:14:50,680 Speaker 1: got all these different things that you look at this. 278 00:14:50,680 --> 00:14:53,800 Speaker 1: This YouTube was about turbo charging and five things what 279 00:14:53,880 --> 00:14:57,000 Speaker 1: you should not do? What were the five What were 280 00:14:57,040 --> 00:15:00,600 Speaker 1: some of the five things? All right, I'll go through 281 00:15:00,640 --> 00:15:04,600 Speaker 1: him as best I can remember. Uh, wait until the 282 00:15:04,640 --> 00:15:08,520 Speaker 1: engine fully warms up, not just after the the coolant 283 00:15:08,600 --> 00:15:10,560 Speaker 1: light comes up, you know, temperature comes up. There. We've 284 00:15:10,560 --> 00:15:13,160 Speaker 1: always got a warm up too before you start, you know, 285 00:15:13,200 --> 00:15:18,160 Speaker 1: accelerating fairly hard. So we know nobody. We know nobody's 286 00:15:18,200 --> 00:15:21,560 Speaker 1: going to do that. What's the second one? Okay, I'm 287 00:15:21,640 --> 00:15:24,160 Speaker 1: saying what what he said? Now? Now, now what people 288 00:15:24,200 --> 00:15:28,200 Speaker 1: do is different. Another thing would be, let's say you're 289 00:15:28,200 --> 00:15:33,240 Speaker 1: in sixth gear and you're doing fifty. You're not supposed 290 00:15:33,280 --> 00:15:36,240 Speaker 1: to do full throttle acceleration because that loads up a 291 00:15:36,280 --> 00:15:40,400 Speaker 1: lot of gas in the cylinders and it has caused Forward, 292 00:15:40,480 --> 00:15:44,040 Speaker 1: for example, UH to have some problems with their eco 293 00:15:44,120 --> 00:15:48,440 Speaker 1: boost motors. Ye. Yeah, and they and there are what's 294 00:15:48,440 --> 00:15:55,720 Speaker 1: another one I'm gonna comment, Okay, another another one is 295 00:15:56,440 --> 00:16:01,680 Speaker 1: accelerating out of corners in uh, too too high of 296 00:16:01,680 --> 00:16:04,880 Speaker 1: a gear. In other words, you're going for and you 297 00:16:05,000 --> 00:16:08,560 Speaker 1: trumpet going around the corner. Uh, it's the same effect, 298 00:16:08,640 --> 00:16:12,520 Speaker 1: is what I just said in my second point. Another thing. 299 00:16:13,520 --> 00:16:16,760 Speaker 1: Let's let's let's let's let's let's let's stop there a second. Wait, 300 00:16:17,200 --> 00:16:20,160 Speaker 1: if it's an automatic, If it's an automatic vehicle, as 301 00:16:20,200 --> 00:16:23,120 Speaker 1: most of the turbo's are, I don't think you have 302 00:16:23,120 --> 00:16:24,840 Speaker 1: a choice would gear you come out of the corner room. 303 00:16:24,880 --> 00:16:28,440 Speaker 1: That's all gonna be based on load speed and computer control. 304 00:16:28,600 --> 00:16:33,840 Speaker 1: So I don't think that's This guy was speaking specifically 305 00:16:33,880 --> 00:16:37,720 Speaker 1: of a stick, But isn't that common? So though you 306 00:16:37,720 --> 00:16:40,280 Speaker 1: can't look a stick car, I mean you're talking about, 307 00:16:40,360 --> 00:16:43,320 Speaker 1: you know, logging a stick, you know, And I understand, 308 00:16:43,400 --> 00:16:45,440 Speaker 1: and and you know the second part of that is 309 00:16:46,040 --> 00:16:48,080 Speaker 1: really it would be an interesting point. What is the 310 00:16:48,240 --> 00:16:53,680 Speaker 1: ratio of manual transmission vehicles that are turbo charged versus automatic? 311 00:16:53,840 --> 00:16:56,480 Speaker 1: For that matter, what's the ratio of manual transmission cars 312 00:16:56,560 --> 00:17:01,920 Speaker 1: versus automatic? Anymore? Ye are solely right, they're sold there 313 00:17:01,960 --> 00:17:05,879 Speaker 1: are so few manual transmission cars that we see in 314 00:17:05,880 --> 00:17:10,080 Speaker 1: the shop anymore. I cannot remember the last clutch I 315 00:17:10,160 --> 00:17:12,800 Speaker 1: did on a customer's car. That's how long it's been. 316 00:17:13,760 --> 00:17:17,760 Speaker 1: And you know how, you're not gonna go ahead. The 317 00:17:17,880 --> 00:17:20,879 Speaker 1: last two things he brought up were oil changes and 318 00:17:20,920 --> 00:17:22,920 Speaker 1: you make sure that you do them with the proper 319 00:17:22,960 --> 00:17:27,040 Speaker 1: oil and at the right interval. And the other thing. 320 00:17:27,240 --> 00:17:30,840 Speaker 1: The last thing he brought was the grade of gasoline 321 00:17:30,880 --> 00:17:34,960 Speaker 1: that you use, because now that they're taking detergents out 322 00:17:34,960 --> 00:17:38,080 Speaker 1: of the gasoline um these d d I engine they're 323 00:17:38,119 --> 00:17:41,439 Speaker 1: getting very carboned up more quickly, and there's only certain 324 00:17:41,480 --> 00:17:44,560 Speaker 1: ways they have to be cleaned. And that's that is 325 00:17:44,560 --> 00:17:47,080 Speaker 1: a true statement that I agree with. The The g 326 00:17:47,200 --> 00:17:49,840 Speaker 1: d I engines are creating a bunch of issues and 327 00:17:49,880 --> 00:17:52,840 Speaker 1: have been for quite some time. I think what the 328 00:17:52,840 --> 00:17:57,040 Speaker 1: turbo charger represents to the American public, to the motoring public, 329 00:17:57,080 --> 00:17:59,879 Speaker 1: Mike and for everyone else out there, I think the 330 00:18:00,040 --> 00:18:03,280 Speaker 1: g D I think the turbo charged engine is really 331 00:18:03,320 --> 00:18:05,639 Speaker 1: a maintenance son. I think it's a symbol that we're 332 00:18:05,640 --> 00:18:07,640 Speaker 1: gonna get back to having to do maintenance. We're gonna 333 00:18:07,760 --> 00:18:10,479 Speaker 1: be right on the ragged edge. Otherwise in terms of 334 00:18:10,520 --> 00:18:12,600 Speaker 1: maintaining and taking care of cars and getting them to 335 00:18:12,640 --> 00:18:17,040 Speaker 1: go to the distance. My daughter's escape Turbo charge two 336 00:18:17,119 --> 00:18:19,720 Speaker 1: leader g d I motor changing the oil every three 337 00:18:19,760 --> 00:18:21,760 Speaker 1: to five, and it's sure comes out black and beat up. 338 00:18:22,400 --> 00:18:24,960 Speaker 1: And it's a concern I've got. I wonder about the 339 00:18:24,960 --> 00:18:27,240 Speaker 1: longevity of the vehicle. Here we are fifty thousand and 340 00:18:27,240 --> 00:18:30,120 Speaker 1: I'm still watching. So all good points, Mike. I appreciate 341 00:18:30,160 --> 00:18:32,399 Speaker 1: the conversation. As always. I'm Ronating in the Car Doctor. 342 00:18:32,440 --> 00:18:46,280 Speaker 1: We're back right after this. Love and marriats, Love and 343 00:18:46,720 --> 00:18:53,440 Speaker 1: marriage go together like a horse and carrots. This tell 344 00:18:53,720 --> 00:18:55,879 Speaker 1: I can still feel you touch with me, Peg, Hello 345 00:18:55,920 --> 00:18:57,720 Speaker 1: and welcome ron and Ating in the Car doctor. Boy. 346 00:18:57,720 --> 00:18:59,760 Speaker 1: Who boy? Does that bring back some memories? Right? You 347 00:18:59,760 --> 00:19:01,159 Speaker 1: can to see him sitting on the catch. I can 348 00:19:01,200 --> 00:19:04,920 Speaker 1: still feel you touching me, Peg Lean alone ron any 349 00:19:04,960 --> 00:19:09,240 Speaker 1: the guard acor zero zero zero Car Doctor Show dot 350 00:19:09,320 --> 00:19:11,680 Speaker 1: com podcast. Please help me. Let's go over and talk 351 00:19:11,760 --> 00:19:14,359 Speaker 1: to Calvin with an OH four Dodge ram and some 352 00:19:14,440 --> 00:19:17,480 Speaker 1: questions about exhaust manifold Gasket's Calvin save me. Welcome to 353 00:19:17,480 --> 00:19:21,680 Speaker 1: the Car Doctor, sir, you're on What's what's going on? Okay? 354 00:19:21,800 --> 00:19:24,159 Speaker 1: So I had repaired down to my Dodge over the summertime. 355 00:19:24,680 --> 00:19:29,000 Speaker 1: Curd on it myself, but I didn't think the capable 356 00:19:29,359 --> 00:19:31,760 Speaker 1: garage to do it. So anyways, I heard a guy 357 00:19:31,800 --> 00:19:35,240 Speaker 1: to do it. Um, she doesn't four Dodge fifteen hunter 358 00:19:35,400 --> 00:19:39,680 Speaker 1: to do the rear um exhaust manifold gasket. It rotted 359 00:19:39,720 --> 00:19:43,320 Speaker 1: away the bolts, It rotted away the gaskets um to 360 00:19:43,440 --> 00:19:48,159 Speaker 1: the point where it was chuggling along. Gotcha you Calvin, 361 00:19:48,200 --> 00:19:50,040 Speaker 1: you're talk Excuse me, I'm sorry, you're you're talking about 362 00:19:50,040 --> 00:19:52,640 Speaker 1: the flange gasket where the gasket sits against the head, 363 00:19:52,720 --> 00:19:55,520 Speaker 1: or you're talking about in the pipe the head Okay, 364 00:19:55,600 --> 00:19:58,520 Speaker 1: at the head, Okay, I'm both head, both sides and 365 00:19:58,640 --> 00:20:01,160 Speaker 1: that what I mean? Internet and book the Dodge dealership 366 00:20:01,200 --> 00:20:03,480 Speaker 1: would would have been a couple of grand and it 367 00:20:03,600 --> 00:20:06,440 Speaker 1: didn't look like a hard job, but just time extensive 368 00:20:06,520 --> 00:20:09,600 Speaker 1: and you know getting the bolts out in one piece, um. 369 00:20:10,200 --> 00:20:12,080 Speaker 1: So I was afraid that i'd snap a few, so 370 00:20:12,160 --> 00:20:13,800 Speaker 1: I had the guy to do it. Took him a 371 00:20:13,840 --> 00:20:16,000 Speaker 1: couple of days to do it. Um. But I noticed 372 00:20:16,040 --> 00:20:18,320 Speaker 1: when I went to pick it up, piece of the 373 00:20:18,600 --> 00:20:23,359 Speaker 1: gasket had been cut off the backside um, and he 374 00:20:23,520 --> 00:20:27,440 Speaker 1: used the gasket. Uh for the blue one, the blue seal, 375 00:20:29,280 --> 00:20:32,240 Speaker 1: the ultra blue like a like a like a fell 376 00:20:32,320 --> 00:20:37,480 Speaker 1: pro gasket of some kind of permitic. Yeah, it's only 377 00:20:37,520 --> 00:20:42,680 Speaker 1: got like a five degree um heat resistance to it. 378 00:20:43,320 --> 00:20:45,000 Speaker 1: And I told him I provide him with the Ultra 379 00:20:45,040 --> 00:20:47,320 Speaker 1: cople which had a higher heat resistance. I think it 380 00:20:47,400 --> 00:20:52,440 Speaker 1: was of the seven degrees. I don't yeah, um, And 381 00:20:52,520 --> 00:20:54,080 Speaker 1: I told him that this is going to cause it 382 00:20:54,200 --> 00:20:58,000 Speaker 1: to prematurely you know, burn up. And um, you know, 383 00:20:58,040 --> 00:21:01,240 Speaker 1: basically the whole drop had been done that nothing because 384 00:21:01,440 --> 00:21:03,359 Speaker 1: it's just gonna wear a weight, you know, that's the 385 00:21:03,440 --> 00:21:06,040 Speaker 1: weak point in the chain. So and I was wondering, 386 00:21:06,119 --> 00:21:08,160 Speaker 1: I've never heard or seen any of this. But the guy, 387 00:21:08,280 --> 00:21:11,880 Speaker 1: he you know, put his foot down and he was confident, 388 00:21:11,920 --> 00:21:13,600 Speaker 1: and he said he's been doing this for years, and 389 00:21:14,200 --> 00:21:16,399 Speaker 1: you know, he's started in all his stock cars and 390 00:21:16,480 --> 00:21:18,159 Speaker 1: he's never had a problem with his stock cars and 391 00:21:18,200 --> 00:21:20,439 Speaker 1: maybe this, but you know, stock cars on his un 392 00:21:20,480 --> 00:21:22,399 Speaker 1: for ten seconds at a time, whereas knee I'll be 393 00:21:22,480 --> 00:21:25,200 Speaker 1: running down the highway. Well here's you know, and here's 394 00:21:25,200 --> 00:21:28,480 Speaker 1: the difference. Though the stock car is moving at speed 395 00:21:28,640 --> 00:21:32,800 Speaker 1: usually and the the length of Dirtyy I don't think 396 00:21:32,800 --> 00:21:35,880 Speaker 1: that's a valid measurement on his part because the stock 397 00:21:35,960 --> 00:21:38,359 Speaker 1: car engine, it goes round and round on Saturday night 398 00:21:38,440 --> 00:21:40,440 Speaker 1: or whatever it is, and then how many times in 399 00:21:40,480 --> 00:21:43,119 Speaker 1: the course of the season does that engine come apart 400 00:21:43,200 --> 00:21:46,280 Speaker 1: and does he reuse those gaskets or does he replace 401 00:21:46,400 --> 00:21:50,240 Speaker 1: those gaskets. So it's it's it's totally different than a 402 00:21:50,359 --> 00:21:53,080 Speaker 1: passenger car vehicle or you know, a truck, but you're 403 00:21:53,160 --> 00:21:55,840 Speaker 1: using it obviously every day, and you know, sitting in 404 00:21:55,960 --> 00:21:59,080 Speaker 1: traffic in July, heat and overheating in the summer and 405 00:21:59,160 --> 00:22:01,639 Speaker 1: running a hot and up to the resort areas and 406 00:22:01,720 --> 00:22:04,040 Speaker 1: things like that. I don't think that's a fair comparison. 407 00:22:04,720 --> 00:22:08,280 Speaker 1: Has has the gas get failed yet? Well the other 408 00:22:08,400 --> 00:22:10,239 Speaker 1: day because it's been cold up. This had been been 409 00:22:10,320 --> 00:22:13,640 Speaker 1: during the summertime when the one and um, I thought 410 00:22:13,680 --> 00:22:16,400 Speaker 1: i'd heard it snow on the ground, said that big 411 00:22:17,600 --> 00:22:20,239 Speaker 1: hunkle snow that we had, and but I'm gonna take 412 00:22:20,240 --> 00:22:22,720 Speaker 1: a look at it this weekend to take a look 413 00:22:22,760 --> 00:22:24,600 Speaker 1: at it, and started off to see if it's starting 414 00:22:24,640 --> 00:22:26,320 Speaker 1: to leak through. But that's less than a year. He 415 00:22:26,640 --> 00:22:29,160 Speaker 1: wanted his work. He's like, oh, the lasted six months, 416 00:22:29,200 --> 00:22:33,800 Speaker 1: but six months and me that's still so well, let's 417 00:22:33,920 --> 00:22:37,040 Speaker 1: let's try it like this, all right, and you know 418 00:22:37,160 --> 00:22:40,200 Speaker 1: what I see it from his side. Listen, there's there's 419 00:22:40,240 --> 00:22:42,439 Speaker 1: one thing I know about garage mechanics that they can 420 00:22:42,480 --> 00:22:45,760 Speaker 1: be hardheaded at times. I'm like that myself at certain moments, 421 00:22:45,800 --> 00:22:48,639 Speaker 1: and I know it's one of my faults. But you know, 422 00:22:49,359 --> 00:22:54,000 Speaker 1: can we find out exactly what he used and you know, 423 00:22:54,200 --> 00:22:57,280 Speaker 1: find out the brand and then call their customer support 424 00:22:57,320 --> 00:22:59,560 Speaker 1: hotline and say, hey, I've got this truck, somebody use 425 00:22:59,640 --> 00:23:02,760 Speaker 1: these gaskets to replace it is at the correct application? 426 00:23:03,480 --> 00:23:06,000 Speaker 1: If we can get anything to ron was. I provided 427 00:23:06,040 --> 00:23:09,000 Speaker 1: them with mo Park gaskets. I provided them with everything 428 00:23:09,119 --> 00:23:12,119 Speaker 1: Mopark gasket even I even provided a two of the 429 00:23:12,240 --> 00:23:16,040 Speaker 1: Ultra copper. So then that's the thing is I provided 430 00:23:16,119 --> 00:23:20,440 Speaker 1: everything bolts you need it, and he didn't use it. No, 431 00:23:20,640 --> 00:23:22,640 Speaker 1: he didn't use the Ultra copper. He used the gasket, 432 00:23:22,680 --> 00:23:24,960 Speaker 1: but he cut the rear one off, like the rear 433 00:23:26,000 --> 00:23:28,359 Speaker 1: gasket section. I don't know if that made it easier 434 00:23:28,400 --> 00:23:32,320 Speaker 1: to install or easier to pop on? Did he? So 435 00:23:32,840 --> 00:23:35,840 Speaker 1: he used your gaskets or he didn't? He did use 436 00:23:35,920 --> 00:23:38,520 Speaker 1: my gasket? But I'm the rear one on both sides. 437 00:23:38,960 --> 00:23:42,600 Speaker 1: He made his own with the blue um Ultra blue. 438 00:23:43,720 --> 00:23:47,400 Speaker 1: So so so all right, now I'm kind of getting 439 00:23:47,440 --> 00:23:49,440 Speaker 1: this picture. So in other words, if I were to 440 00:23:49,480 --> 00:23:51,760 Speaker 1: look at this motor, i'd see three ports are using 441 00:23:51,800 --> 00:23:57,280 Speaker 1: the mopar gasket and one ports using blue. Why would 442 00:23:57,320 --> 00:24:02,480 Speaker 1: you do that? I don't know what? Why? Why? You know? What? 443 00:24:02,720 --> 00:24:04,240 Speaker 1: Was he short? And you know now I'm just gonna 444 00:24:04,359 --> 00:24:06,920 Speaker 1: we're just we're not on radio here, Calvin. We're just 445 00:24:06,960 --> 00:24:09,680 Speaker 1: two guys sitting down having a conversation. What what What 446 00:24:09,880 --> 00:24:12,439 Speaker 1: corner was he trying to cut? What made his life easier? 447 00:24:12,480 --> 00:24:15,880 Speaker 1: Why would you do that? I don't know? That's why. 448 00:24:15,920 --> 00:24:19,200 Speaker 1: I mean, not just some knockofstuff, but I actually the 449 00:24:19,240 --> 00:24:23,640 Speaker 1: Dodge dealership and got their gaskets that they use when 450 00:24:23,680 --> 00:24:28,720 Speaker 1: they do this repair. Well, you know, here's the here's 451 00:24:28,800 --> 00:24:31,600 Speaker 1: here's the catch all. All right, Um, you know, if 452 00:24:31,640 --> 00:24:34,320 Speaker 1: the gasket fails, now you gotta go back and have 453 00:24:34,400 --> 00:24:37,200 Speaker 1: an uncomfortable conversation with this guy about why his work, 454 00:24:37,280 --> 00:24:39,520 Speaker 1: after all these years of him doing stock car racing, 455 00:24:40,359 --> 00:24:42,800 Speaker 1: um didn't work because you've got to get it Redone. 456 00:24:42,960 --> 00:24:45,359 Speaker 1: Of course, the argument could be made that, you know, 457 00:24:45,600 --> 00:24:48,000 Speaker 1: anybody can go stock car racing. If he's been doing 458 00:24:48,040 --> 00:24:50,600 Speaker 1: it for years, how many races has he run? You know, 459 00:24:50,680 --> 00:24:52,840 Speaker 1: how successful is he? And that's a whole another you know, 460 00:24:53,440 --> 00:24:54,919 Speaker 1: I know a lot of dopes that are stock car 461 00:24:55,080 --> 00:24:57,960 Speaker 1: racing and I look at him and leaf, Um, you know, 462 00:24:58,119 --> 00:25:01,040 Speaker 1: that's a whole another conversation. So that, I mean I 463 00:25:01,200 --> 00:25:07,840 Speaker 1: noticed this too. I saw it on the floor. Yeah 464 00:25:07,880 --> 00:25:09,320 Speaker 1: I don't know. I mean I picked up on that 465 00:25:09,480 --> 00:25:14,879 Speaker 1: right away. And you know, here's the here's here's here's 466 00:25:15,000 --> 00:25:19,160 Speaker 1: here's here's the perspective in a nutshell. Okay, you said 467 00:25:19,200 --> 00:25:22,200 Speaker 1: it right when we started this conversation. You hired this guy, 468 00:25:22,760 --> 00:25:24,680 Speaker 1: all right. I don't care whether you hired him to 469 00:25:24,720 --> 00:25:27,440 Speaker 1: do exhaust, maountifold gaskets, paint your house, or put a 470 00:25:27,520 --> 00:25:30,520 Speaker 1: roof on it. All right. You hired somebody to do 471 00:25:30,640 --> 00:25:34,160 Speaker 1: a job. You gave specific instructions and requests. You didn't 472 00:25:34,160 --> 00:25:37,680 Speaker 1: ask the guy to do something wrong. Um, if he 473 00:25:37,760 --> 00:25:41,439 Speaker 1: agreed to use your parts, which that's a whole separate conversation, 474 00:25:41,520 --> 00:25:43,879 Speaker 1: I won't have that one here, all right, But if 475 00:25:43,920 --> 00:25:46,480 Speaker 1: he agreed to use your parts, then he should have 476 00:25:46,600 --> 00:25:50,879 Speaker 1: done as you requested because you hired him, and that's basically, 477 00:25:50,920 --> 00:25:54,040 Speaker 1: you know, that's basically what a repair order is. It 478 00:25:54,200 --> 00:25:59,120 Speaker 1: is a short term contract between myself and the customer 479 00:25:59,320 --> 00:26:02,680 Speaker 1: to repair the vehicle, all right. And if the customer 480 00:26:02,720 --> 00:26:06,080 Speaker 1: gives me specific instructions, I write them down, this is 481 00:26:06,119 --> 00:26:07,840 Speaker 1: what I'm gonna do. Now. I may write them down 482 00:26:07,840 --> 00:26:10,360 Speaker 1: and say, hey, I'm gonna use Calvin's exhaust manifold gaskets, 483 00:26:11,000 --> 00:26:13,560 Speaker 1: and I guarantee it against workmanship, but I don't guarantee 484 00:26:13,560 --> 00:26:17,199 Speaker 1: it against the gasket failing, all right, And Calvin has 485 00:26:17,280 --> 00:26:19,800 Speaker 1: to sit there and accept that or take it somewhere else, 486 00:26:20,000 --> 00:26:22,440 Speaker 1: because he's got to realize the implications. What I don't 487 00:26:22,480 --> 00:26:24,800 Speaker 1: understand is why he did three with a more part 488 00:26:24,880 --> 00:26:28,640 Speaker 1: part and the fourth using something else that may be substandard. 489 00:26:29,520 --> 00:26:31,800 Speaker 1: I think obviously I would be definitely be paying attention 490 00:26:31,840 --> 00:26:33,520 Speaker 1: to see if it's leaking, but I would also find 491 00:26:33,520 --> 00:26:36,040 Speaker 1: out the exact manufacturer of that gasket, give them a 492 00:26:36,080 --> 00:26:40,080 Speaker 1: call and ask them, you know, what is the heat 493 00:26:40,200 --> 00:26:44,560 Speaker 1: range on this? Is this correct for this application? And 494 00:26:44,640 --> 00:26:47,840 Speaker 1: see what they are showed the two and everything. I 495 00:26:47,920 --> 00:26:55,000 Speaker 1: looked it up. It's kind of temperature and and so 496 00:26:55,160 --> 00:26:58,440 Speaker 1: waity minute, he puts silicon on. Not a gasket the 497 00:26:58,560 --> 00:27:07,200 Speaker 1: gasket maker. He used silicon gasket maker. Yeah, not not 498 00:27:07,359 --> 00:27:11,359 Speaker 1: a physical gasket for that rear sections. He made his 499 00:27:11,400 --> 00:27:13,439 Speaker 1: own gasket for that little section in the back when 500 00:27:13,480 --> 00:27:16,680 Speaker 1: he cut it off. But isn't the front half of it, 501 00:27:18,160 --> 00:27:21,879 Speaker 1: boil boy, isn't the front half of it, for lack 502 00:27:21,920 --> 00:27:26,719 Speaker 1: of a better term, a paper gasket, a cardboard gasket? Right? Yes, 503 00:27:28,440 --> 00:27:32,360 Speaker 1: why would you do that? I don't know, so you're 504 00:27:32,400 --> 00:27:35,840 Speaker 1: telling me he used he used silicon gasket maker for 505 00:27:35,920 --> 00:27:39,680 Speaker 1: the rear two ports, yep, even though the gasket was complete, 506 00:27:39,800 --> 00:27:42,560 Speaker 1: and he cut those on both sides. And I went 507 00:27:42,640 --> 00:27:44,720 Speaker 1: to pay for the job. I went to pay for 508 00:27:44,800 --> 00:27:48,399 Speaker 1: the job. It's poor workers. Well, I've provided parts and everything. 509 00:27:48,480 --> 00:27:52,520 Speaker 1: He wanted about seven dollars, which on the you know, 510 00:27:52,600 --> 00:27:56,159 Speaker 1: it's not that bad um providing parts and stuff. But 511 00:27:56,320 --> 00:28:02,840 Speaker 1: afterwards he agreed on four fifties. Okay, what did you 512 00:28:02,960 --> 00:28:08,400 Speaker 1: learn from this? Do it myself? Well or you know, um, 513 00:28:09,200 --> 00:28:10,879 Speaker 1: you know, somewhere along the way, you're gonna have to 514 00:28:10,960 --> 00:28:13,360 Speaker 1: have a relationship with a mechanic. You've got to find 515 00:28:13,400 --> 00:28:17,840 Speaker 1: a mechanic. They're out there, they're they're they're out there, 516 00:28:17,960 --> 00:28:22,879 Speaker 1: believe me. Um, you know it's because you sound like 517 00:28:23,000 --> 00:28:25,560 Speaker 1: you're young enough. I'm not no cracks, but you know 518 00:28:25,600 --> 00:28:27,360 Speaker 1: you're gonna be around a while drive and I hope, 519 00:28:27,359 --> 00:28:29,360 Speaker 1: and you're gonna have to get something fixed by somebody. 520 00:28:29,680 --> 00:28:31,639 Speaker 1: You've got to have a relationship with a mechanic. And 521 00:28:31,680 --> 00:28:34,919 Speaker 1: I think that relationship with a mechanic is so paramount 522 00:28:35,080 --> 00:28:38,320 Speaker 1: at this point in in the auto industry. It's to 523 00:28:38,400 --> 00:28:40,440 Speaker 1: the point now where a new customer calls the shop. 524 00:28:40,560 --> 00:28:42,800 Speaker 1: I asked them, why are you here and how did 525 00:28:42,840 --> 00:28:45,600 Speaker 1: you find us? Because I'm learly myself. I'm learly like 526 00:28:45,680 --> 00:28:47,480 Speaker 1: your leary. You're literally of who you're going to an 527 00:28:47,480 --> 00:28:49,880 Speaker 1: I'm leary of who's coming in because there's there's such 528 00:28:49,880 --> 00:28:53,440 Speaker 1: an issue with competency and mechanics and what customers expect. Um. 529 00:28:54,440 --> 00:28:56,680 Speaker 1: You know, I'm sorry it happened to you, Calvin. I 530 00:28:56,920 --> 00:28:58,760 Speaker 1: I agree. I know where you're coming from. I think 531 00:28:58,800 --> 00:29:01,800 Speaker 1: the guy's wrong. I it sounds like a Rube Goldberg 532 00:29:01,880 --> 00:29:03,600 Speaker 1: of a repair. I don't know why he would do 533 00:29:03,720 --> 00:29:06,440 Speaker 1: it that way. Um, I really can't think of a reason. 534 00:29:06,520 --> 00:29:08,280 Speaker 1: If you've got the manifold off, just put a gas 535 00:29:08,440 --> 00:29:11,160 Speaker 1: in it. Uh, you know, I don't see this as 536 00:29:11,160 --> 00:29:13,000 Speaker 1: an issue. I think it's poor judgment on his part 537 00:29:13,040 --> 00:29:14,960 Speaker 1: and I think he did the job role. I would 538 00:29:15,080 --> 00:29:17,240 Speaker 1: probably if you paid for it. Did you pay for 539 00:29:17,280 --> 00:29:20,240 Speaker 1: it by cash or with a credit card? Yes? Okay, 540 00:29:21,680 --> 00:29:23,800 Speaker 1: lesson learn, kiddo. I gotta go to the Clock's gonna 541 00:29:23,840 --> 00:29:26,520 Speaker 1: take me all right. But um, I wish you well 542 00:29:26,560 --> 00:29:28,440 Speaker 1: and I appreciate you being there as part of the audience. 543 00:29:28,480 --> 00:29:30,240 Speaker 1: I hope you. I hope you got something out of this, 544 00:29:30,360 --> 00:29:34,600 Speaker 1: and uh my condolences. Eight five zero nine zero zero. 545 00:29:34,680 --> 00:29:36,200 Speaker 1: Run in any of the Car Doctor. We are coming 546 00:29:36,240 --> 00:30:12,040 Speaker 1: back right after this every time, welcome back. Why don't 547 00:30:12,040 --> 00:30:14,920 Speaker 1: any of the car Doctor rolling along this hoturday zero 548 00:30:15,040 --> 00:30:17,440 Speaker 1: nine zero zero And by the way, coming up in 549 00:30:17,520 --> 00:30:19,440 Speaker 1: the next couple of weeks, I'm not sure when we 550 00:30:19,480 --> 00:30:21,360 Speaker 1: are going to be giving away an act you spray 551 00:30:21,440 --> 00:30:24,840 Speaker 1: one spray gun system with the paint preparation system from 552 00:30:24,920 --> 00:30:28,160 Speaker 1: three M. That's um something so that you can get involved. 553 00:30:28,160 --> 00:30:29,800 Speaker 1: We'll start doing somebody work at home. You never know, 554 00:30:30,240 --> 00:30:31,640 Speaker 1: it might be a rough winter. We had to start 555 00:30:31,680 --> 00:30:34,480 Speaker 1: painting cars in the garage. But more importantly, it is 556 00:30:34,680 --> 00:30:37,520 Speaker 1: a new type of system that three M has developed, 557 00:30:37,560 --> 00:30:40,120 Speaker 1: it's new to market, and we're proud to be able 558 00:30:40,160 --> 00:30:41,520 Speaker 1: to say that we're gonna be giving one away and 559 00:30:41,600 --> 00:30:44,320 Speaker 1: highlighting it in an upcoming interview. Are we talking about it? 560 00:30:44,680 --> 00:30:46,320 Speaker 1: Um in a very short period of time, So I'll 561 00:30:46,360 --> 00:30:47,880 Speaker 1: stick around for that, and that's in the next couple 562 00:30:47,960 --> 00:30:50,040 Speaker 1: of weeks. Right now, let's get over and talk to 563 00:30:50,320 --> 00:30:54,560 Speaker 1: Nick in Long Island with a question about a Jeep compass. Nick. 564 00:30:54,600 --> 00:30:59,920 Speaker 1: Welcome to the car doctor, sir. How can I help Nick? Compass? 565 00:31:00,880 --> 00:31:03,360 Speaker 1: And I've had it for about three years now. The 566 00:31:03,440 --> 00:31:07,560 Speaker 1: first year the heat worked perfectly, completely fine. The last 567 00:31:07,600 --> 00:31:10,479 Speaker 1: couple of years heat really hasn't done anything other than 568 00:31:10,920 --> 00:31:15,680 Speaker 1: blow lukewarm air at best. So I'm trying to tackle 569 00:31:15,720 --> 00:31:18,280 Speaker 1: it now, trying to see if I could find out 570 00:31:18,360 --> 00:31:20,400 Speaker 1: if it's anything other than the heater core and I 571 00:31:20,480 --> 00:31:23,880 Speaker 1: have to pull the dash apart. So what I've done 572 00:31:24,200 --> 00:31:28,120 Speaker 1: is I have replaced the thermostats in the vehicle. I 573 00:31:28,200 --> 00:31:29,440 Speaker 1: was told I brought it to a shop and they 574 00:31:29,480 --> 00:31:31,760 Speaker 1: thought that's what it was, UM, So I wound up 575 00:31:32,080 --> 00:31:36,760 Speaker 1: doing that on my own. Uh. I flushed the cooling system. 576 00:31:36,960 --> 00:31:39,960 Speaker 1: It looks like the core of you know, water is 577 00:31:39,960 --> 00:31:43,040 Speaker 1: flowing through it just fine. Um. So after we did 578 00:31:43,080 --> 00:31:45,920 Speaker 1: thermostats and flushed it, you know, put it all back together, 579 00:31:46,960 --> 00:31:49,600 Speaker 1: put new cooling in it, tried to burp the vehicle, 580 00:31:50,120 --> 00:31:52,120 Speaker 1: you know, jack the front up, make sure there was 581 00:31:52,120 --> 00:31:56,480 Speaker 1: no air pockets or anything like that. Um. I've felt 582 00:31:56,680 --> 00:32:00,320 Speaker 1: the heater core hoses top and bottom, and they're both 583 00:32:00,360 --> 00:32:04,520 Speaker 1: hot to me. They both seem hot. Um, but nothing 584 00:32:04,600 --> 00:32:08,320 Speaker 1: has remedied it. It's it's still blowing lukewarm. And I'm 585 00:32:08,400 --> 00:32:11,600 Speaker 1: not quite sure where to go from here. Okay, so 586 00:32:11,920 --> 00:32:13,360 Speaker 1: let me ask you, Nick, do you have any kind 587 00:32:13,400 --> 00:32:17,239 Speaker 1: of a scan tool? Uh? Yeah? Does does it? Does 588 00:32:17,280 --> 00:32:20,760 Speaker 1: it read data stream? Uh? That I can't tell you. 589 00:32:20,800 --> 00:32:23,120 Speaker 1: I know I can pull engine codes from it. I 590 00:32:23,120 --> 00:32:24,640 Speaker 1: don't know if I don't think it reads data stream? 591 00:32:24,800 --> 00:32:27,400 Speaker 1: No no, check engine light on right? No? No, no, 592 00:32:27,520 --> 00:32:31,120 Speaker 1: check engine mine right now? Okay, So you know here's 593 00:32:31,120 --> 00:32:34,640 Speaker 1: a case where having a scan tool that reads data 594 00:32:34,720 --> 00:32:39,320 Speaker 1: stream pays off. All right. Um, I don't think this 595 00:32:39,400 --> 00:32:40,920 Speaker 1: is a thermostat, and I don't think I would have 596 00:32:40,960 --> 00:32:43,600 Speaker 1: gone for a thermostep for the simple reason that O 597 00:32:43,760 --> 00:32:46,720 Speaker 1: B D two would have set a fault code of 598 00:32:46,800 --> 00:32:51,400 Speaker 1: P zero or showing that engine and temperature rise time 599 00:32:51,560 --> 00:32:54,920 Speaker 1: isn't fast enough, and it becomes an issue, all right, 600 00:32:55,280 --> 00:32:57,680 Speaker 1: And and that's not that's not a given every time, 601 00:32:58,000 --> 00:33:01,120 Speaker 1: but it's just something to be aware of. So what 602 00:33:01,240 --> 00:33:03,000 Speaker 1: I'd like to see is if you could take a 603 00:33:03,040 --> 00:33:05,040 Speaker 1: scan tool, hook it up and just look at O 604 00:33:05,120 --> 00:33:07,120 Speaker 1: b D two. Tell you the truth. I look at 605 00:33:07,160 --> 00:33:09,080 Speaker 1: O b D two. If I look at ten cars 606 00:33:09,120 --> 00:33:12,280 Speaker 1: a week with check engine lights, eight or nine times 607 00:33:12,360 --> 00:33:16,160 Speaker 1: out of ten, I don't even look at manufacturer specific information. 608 00:33:16,600 --> 00:33:18,080 Speaker 1: I just go right to O b D two and 609 00:33:18,160 --> 00:33:21,680 Speaker 1: I read everything from there because it's it's it's more consistent. 610 00:33:22,040 --> 00:33:23,960 Speaker 1: The nice thing, I'll tell you what, stick around. Let 611 00:33:24,000 --> 00:33:25,479 Speaker 1: me pull over and take this poise and we'll we'll 612 00:33:25,520 --> 00:33:29,320 Speaker 1: finish this up when I return eight zero running. Any 613 00:33:29,320 --> 00:33:49,200 Speaker 1: of the Car Doctor coming back right after this? We 614 00:33:49,720 --> 00:33:57,280 Speaker 1: got her day car Hey, welcome back, Nat of the 615 00:33:57,320 --> 00:34:00,800 Speaker 1: Car Doctor. Nick, you're still there, sir, Yeah, okay. So 616 00:34:01,040 --> 00:34:02,680 Speaker 1: one of the nice things about O b D two, 617 00:34:02,800 --> 00:34:04,200 Speaker 1: and for those of you just tuning in, we're talking 618 00:34:04,200 --> 00:34:06,360 Speaker 1: to Nick with Compass about O b D two and 619 00:34:06,440 --> 00:34:08,880 Speaker 1: scan tools and heat um. One of the nice things 620 00:34:08,920 --> 00:34:11,719 Speaker 1: about O b D two is it's consistent. Every car 621 00:34:11,840 --> 00:34:14,000 Speaker 1: reads the same I can hook a scanner up and 622 00:34:14,040 --> 00:34:17,400 Speaker 1: go into O B D two technology on a Toyota, Afford, 623 00:34:17,640 --> 00:34:20,680 Speaker 1: a Honda, a Chrysler, anything, it's all gonna read the same. 624 00:34:20,719 --> 00:34:23,600 Speaker 1: An oxygen sensor is always an oxygen sensor. Fuel trim 625 00:34:23,719 --> 00:34:26,080 Speaker 1: is always fuel trim, and so on. I hook up 626 00:34:26,120 --> 00:34:29,680 Speaker 1: to Afford, Ford's gonna call an oxygen sensor something different 627 00:34:29,680 --> 00:34:32,160 Speaker 1: than Toyota, than Honda calls it, than Chrystler calls it. 628 00:34:32,600 --> 00:34:36,680 Speaker 1: It's it's all different terminology manufacturer specific. You're still looking 629 00:34:36,719 --> 00:34:38,719 Speaker 1: at the same data, and you're looking at a whole 630 00:34:38,800 --> 00:34:41,120 Speaker 1: bunch more, but you may be looking at more than 631 00:34:41,200 --> 00:34:43,200 Speaker 1: you need, and it gets very confusing. You have to 632 00:34:43,280 --> 00:34:46,279 Speaker 1: be well versed in every manufacturer's line in order to 633 00:34:46,360 --> 00:34:48,759 Speaker 1: be able to interpret it. That's why sometimes you'll look 634 00:34:48,840 --> 00:34:50,719 Speaker 1: up a scan tool to a car and you'll be 635 00:34:50,800 --> 00:34:53,520 Speaker 1: looking for fuel trim. I don't think Chrysler calls fuel 636 00:34:53,680 --> 00:34:55,960 Speaker 1: fuel trim long term or short term fuel trim. They've 637 00:34:55,960 --> 00:34:57,719 Speaker 1: got another name for It's been so long since I've 638 00:34:57,760 --> 00:34:59,600 Speaker 1: looked at it, I don't even remember it anymore. You 639 00:34:59,640 --> 00:35:01,920 Speaker 1: have to go back and read the books, so always 640 00:35:01,960 --> 00:35:04,920 Speaker 1: look at O B D two. That being said, all right, 641 00:35:05,360 --> 00:35:07,480 Speaker 1: I'd like to see what a scanner reports as far 642 00:35:07,560 --> 00:35:10,759 Speaker 1: as engine temper. I don't think this is a thermostat issue, either, 643 00:35:11,000 --> 00:35:13,680 Speaker 1: but I just like to be sure. All right, this 644 00:35:13,920 --> 00:35:16,279 Speaker 1: time of year, you know you're gonna find up a 645 00:35:16,360 --> 00:35:20,000 Speaker 1: RADI eat or hose is gonna be warm, not almost, 646 00:35:20,160 --> 00:35:22,680 Speaker 1: but quite to the touch where it's uncomfortable to hang 647 00:35:22,760 --> 00:35:25,759 Speaker 1: onto with a bare hand. That's a good indicator where 648 00:35:25,840 --> 00:35:28,000 Speaker 1: I think your problem is. What I would be looking 649 00:35:28,120 --> 00:35:31,680 Speaker 1: for from your description. I would back flush the heater 650 00:35:31,840 --> 00:35:34,960 Speaker 1: chord directly. I would set up a set of heater hoses. 651 00:35:35,200 --> 00:35:37,440 Speaker 1: Go to the hardware store by it. You know a 652 00:35:37,520 --> 00:35:39,319 Speaker 1: screw on hose en so you can hook the water 653 00:35:39,400 --> 00:35:41,920 Speaker 1: hose directly to it. Put the other end of a 654 00:35:42,000 --> 00:35:45,400 Speaker 1: hose into a bucket. Flush it one way, flush at 655 00:35:45,440 --> 00:35:47,879 Speaker 1: the other. Don't use a lot of water pressure. Put 656 00:35:47,960 --> 00:35:49,840 Speaker 1: some kind of a regulator valve on that hose the 657 00:35:49,920 --> 00:35:52,560 Speaker 1: limit pressure and gently flush it and see what comes 658 00:35:52,600 --> 00:35:54,720 Speaker 1: out of the core. And I bet that solves the problem. 659 00:35:54,800 --> 00:36:03,680 Speaker 1: I'm on anating in the car, Docer, she's stands super 660 00:36:03,840 --> 00:36:04,000 Speaker 1: dow