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Speaker 1: Ron and Anian. I work in a repair shop that

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Speaker 1: and people walk in and they were mazed. The floors

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Speaker 1: are cleaning, the place's got air conditioning, we've got tools,

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Speaker 1: we've got lights, we've got lips. And you say to yourself, well,

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Speaker 1: isn't that common? And it's not, evidently, the Car Doctor.

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Speaker 1: We can paint the studio. Tom forget the studio. Tony

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Speaker 1: is not here today. We can paint Tony. Tony would

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Speaker 1: like that. I'll hold him use for him. And well,

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Speaker 1: that's can need a lot of paint. He's a big guy.

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Speaker 1: Welcome to the radio home of Ron and Anian, the

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Speaker 1: Car Doctor. Since this is where car owners the world

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Speaker 1: overturned to for their definitive opinion on automotive repair. If

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Speaker 1: your mechanics giving you a busy signal, pick up the

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Speaker 1: phone and call in. The garage doors are open, but

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Speaker 1: I am here. Take your calls at eight five five

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Speaker 1: five six and now running. Time to start your engines running.

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Speaker 1: Ending in the Car Doctor here at eight five five

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Speaker 1: five zero nine nine zero zero. Join us for the

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Speaker 1: next two hours as we sit down and talk about

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Speaker 1: solving your automotive problem, whatever it might be. Fender defender

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Speaker 1: and door to door There is more information about this

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Speaker 1: radio show at car doctors show dot com. Also podcast

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Speaker 1: We know your podcasters are out there and we love

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Speaker 1: you for it. Your podcasting either from tune in, I

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Speaker 1: heart or iTunes, and if possible, click on subscribe. It

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Speaker 1: helps us and helps keep our little radio business going

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Speaker 1: as we move forward and try to fix all these

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Speaker 1: broken cars. Eight five five five six zero nine zero

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Speaker 1: zero was also seven, I should point that out. You

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Speaker 1: call the eight five five number, which is tall free.

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Speaker 1: You can leave a message and our producer, the illustrious

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Speaker 1: Thomas Ray the third we'll call you back and hook

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Speaker 1: you up in radio and uh, let you talk to me.

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Speaker 1: We can get it together on air and see what's

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Speaker 1: going on with your car. Mom said to me today,

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Speaker 1: she says, what are you gonna talk about today? I said,

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Speaker 1: I don't know. I never really think about it. So

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Speaker 1: this is the show about nothing. I guess maybe we

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Speaker 1: could be but looking at work, it works for Seinfeld,

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Speaker 1: maybe it'll work for me. I think what I want

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Speaker 1: to talk about, well, it's two things that are on

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Speaker 1: my mind. Number one, um and and Tom Ray gave

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Speaker 1: me this idea before the show. So you know, if

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Speaker 1: anybody wants to yell and scream it's at Tom. Tom

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Speaker 1: came up to me before the show and he saw

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Speaker 1: my post on Facebook. You know, if you get out

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Speaker 1: to the Car doctor Facebook page about Volkswagen being fined

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Speaker 1: thirty billion with a B dollars and um, he said, look,

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Speaker 1: you were right, I said, how so he goes because

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Speaker 1: they really are virtually worthless and after that thirty billion

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Speaker 1: dollar fine, I mean, you know, thirty billion dollars, talk

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Speaker 1: about clamping down. Which, by the way, if if you're

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Speaker 1: and this is me talking about nothing again, if you're

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Speaker 1: wondering why you're getting all these recall notices. Customer came

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Speaker 1: into the shop this week and they were talking about

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Speaker 1: how they took their hun day in for a recall

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Speaker 1: and and what ended up happening was they had the

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Speaker 1: recall done and the Hunda dealer tried to sell them

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Speaker 1: two thousand dollars worth of widgets that they didn't need.

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Speaker 1: So then they had to commend to me and I

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Speaker 1: had to see the car and show them though this

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Speaker 1: isn't this is okay, This is okay, This is okay

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Speaker 1: because the recall thing is really affecting the industry. You

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Speaker 1: can see it. It's it's driving people crazy. You're you know,

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Speaker 1: you you take the car and for the for the recall,

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Speaker 1: and then all of a sudden, you've got this laundry

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Speaker 1: list of things that don't need to be done. And

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Speaker 1: not every dealer. Listen, there's some very good dealers out there.

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Speaker 1: There's some people with scruples, there's people with morals, and

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Speaker 1: then there's the rest of you. And it just doesn't

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Speaker 1: seem to work out. Everybody's got to try and sell

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Speaker 1: somebody something they don't need. So, you know, the point

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Speaker 1: is the reason the recalls are so much more in

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Speaker 1: the news and you're being pushed for it is the

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Speaker 1: car manufacturers, as per government legislation last year, are now

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Speaker 1: having fines levied against them at a much higher rate

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Speaker 1: and a much higher level. There's there are issues with

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Speaker 1: if the government feels like the recall should have been

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Speaker 1: done leire, or if it's the consumer the vehicle owners

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Speaker 1: should have been notified sooner, then they're saying that, Okay,

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Speaker 1: we're gonna we're gonna increase the findes tenfolds. So what

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Speaker 1: could have been a thirty thousand dollar fine becomes a

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Speaker 1: three hundred thousand dollar fine, and so on. So it's

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Speaker 1: a thirty billion for Volkswagon. Wow, talk about a hurting um.

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Speaker 1: You know, you can see the price of new cars

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Speaker 1: going up soon and the value of Volkswagons going down.

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Speaker 1: As a matter of fact, we were having lunch in

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Speaker 1: the studio lunch room just before the show today and

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Speaker 1: I was reading the local paper here in Jersey. A

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Speaker 1: twelve Volkswagen Jetta, fifty thousand miles, four door, power steering,

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Speaker 1: power window, power brakes, air conditioning, excellent condition, it said

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Speaker 1: gas version didn't talk anything about it being a a

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Speaker 1: a diesel and excellent condition. And I read that and

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Speaker 1: I said a five year old car in fifty thous

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Speaker 1: less than nine grand. In comparison, a two thousand six

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Speaker 1: Toyota Camra with sixty eight thousand miles was the next

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Speaker 1: column over, and they were looking to get seven grand

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Speaker 1: for it. So a car, a car six years older

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Speaker 1: than the Volkswagen is only worth less or two thousand

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Speaker 1: dollars less. What does that say about Volkswagen? What's the

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Speaker 1: resale price of Volkswagen doing besides plummeting? And um, you

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Speaker 1: just wonder where will the company bait? It doesn't look

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Speaker 1: good for the folks from you know, the fatherland there

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Speaker 1: at the tough time. Second thing I wanted to talk about.

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Speaker 1: So I finally got carpenter Bob straightened out in terms

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Speaker 1: of we worked on his truck this week and rebuilt

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Speaker 1: his front end, and you know, he had some spare

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Speaker 1: time while he was hanging around waiting for us to

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Speaker 1: do it, and he decided we had purchased some new

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Speaker 1: cameras for the shop security system, and he decided, well,

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Speaker 1: you know what, let me get the cameras up this

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Speaker 1: week while I'm here and we can, you know, do

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Speaker 1: what we have to do. So we had four cameras

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Speaker 1: to replace. We've we've got a bunch of them and

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Speaker 1: um puts up. One works great and they really need

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Speaker 1: their military grade there. You can see at night it's

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Speaker 1: it's it's really cool, like he wants the shop two

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Speaker 1: o'clock in the morning. It's like looking at daylight and

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Speaker 1: you know, the first one goes up, no problem. The

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Speaker 1: second one goes up. It doesn't seem to work. Bob,

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Speaker 1: it's dark. What's the problem there? He goes, I don't know.

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Speaker 1: He goes, let me go check the connection. Checks the connection.

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Speaker 1: Well wait a minute, he is, you know, I think

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Speaker 1: he got a bad When I go, no, it's now,

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Speaker 1: how could it be bad? Puts the old one back in.

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Speaker 1: It works fine. We call up tech support for the

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Speaker 1: camera company and they say, yeah, you gotta have twelve volts.

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Speaker 1: I measure, I got twelve volts. I said, I've got

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Speaker 1: I've got thirty five million drill with the old camera.

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Speaker 1: I've got nothing with the new camera. Says yeah, that's

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Speaker 1: about right. Um he says, gee, you may have a

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Speaker 1: bad new camera. I said, well, how could that be new?

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Speaker 1: Never ever worked? So we got to the third camera

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Speaker 1: and UM tried that, and that one worked. And we

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Speaker 1: got to the fourth camera. It didn't work. So I

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Speaker 1: guess the point of the conversation is, you know, if

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Speaker 1: it's electronic, if it's technical, if it's involved automobile animal,

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Speaker 1: minimum a vegetable right, automobile camera, computer or whatever, it

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Speaker 1: doesn't matter. It just becomes an issue. So you know,

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Speaker 1: the moral to the story is, And and we waited

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Speaker 1: a little, well, we waited a while. We've had the

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Speaker 1: cameras a while, but the company was nice enough. They

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Speaker 1: took them back. They're gonna make good on it. It's

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Speaker 1: you can't wait. You know, you never know when technology

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Speaker 1: is gonna come along and and and and bite you

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Speaker 1: in your hind quarters and become a problem. And you

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Speaker 1: know that's the point. And as technology marches forward, you

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Speaker 1: just you say, where will it end? Carpenter Bob was

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Speaker 1: here in studio, is tidying up some electrical stuff for

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Speaker 1: us before the show today. So if we go off

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Speaker 1: the year, you know, Carpenter Bob was helping, and we

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Speaker 1: showed him in our in our in our our, in

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Speaker 1: our room, in the rest of relaxation room before the show,

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Speaker 1: the TV room as we call it. We've got bow

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Speaker 1: sound bar. So I was showing Bob how the bow

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Speaker 1: sound bar worked. And you know, understand, this is a

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Speaker 1: guy who didn't see TV until about seven years ago.

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Speaker 1: So you know, he's seeing a bow sound bar in

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Speaker 1: TV and he's just stunted. He's just never seen or

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Speaker 1: heard anything like this. And I showed him how through

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Speaker 1: my phone, I can take my phone and play music

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Speaker 1: on the sound bar. And he looks at me and

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Speaker 1: he said, well, what about all those Roy Rogers records

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Speaker 1: I've got. I said, well, there, that's kind of over, Bob.

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Speaker 1: I mean, you know, Roy Rogers has gone, Dale's gone,

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Speaker 1: Triggers gone, um, you know it's I and I pointed

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Speaker 1: out to him how it's going to change everything. We

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Speaker 1: were talking at the chiropractor also this morning about automobiles,

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Speaker 1: and it kind of tied into my conversation with Bob

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Speaker 1: how cars are getting to the point that they're getting

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Speaker 1: more and more difficult, not just to repair, but to

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Speaker 1: afford the repair and the practicality of the repair. We

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Speaker 1: had an O nine f one pickup truck this week,

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Speaker 1: two wheel drive, extended cab, not a double door, but

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Speaker 1: you know, cab and a half two wheel drive, nice truck, leather,

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Speaker 1: heated seats and air and air conditioned seats, you know,

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Speaker 1: every option under the sun. Just just a big truck,

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Speaker 1: a cowboy cattle that kind of a thing. And it

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Speaker 1: needed you know, tires, breaks, full service, ignition, it's got

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Speaker 1: miles on it, it needs the farm. And by the

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Speaker 1: time you're done and you add it all up, and

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Speaker 1: the customer, you know, opted for the best of the best,

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Speaker 1: it's fifty And he looked at me and he said,

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Speaker 1: go ahead, do it. And I kind of tilted my

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Speaker 1: head and I said, really, said ron, I already priced

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Speaker 1: this truck out new. I mean, I understand it I

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Speaker 1: was just curious to hear somebody else tell me what

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Speaker 1: I already you know, believe in my mind, he said,

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Speaker 1: I priced this truck out new. This truck brand new

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Speaker 1: is seventy two thousand dollars. And you say to yourself,

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Speaker 1: as he said to me, said, Ron, I'll put ten

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Speaker 1: grands and I'll put fifteen grand in it. He goes,

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Speaker 1: number one, are working on it. He goes, I know

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Speaker 1: it's done. It's done right. And he because I'm not

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Speaker 1: gonna have to revisit it. He says, more importantly, he goes,

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Speaker 1: where am I gonna get a truck for five grand

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Speaker 1: or six grand or ten grand? He goes, I can't

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Speaker 1: buy this truck again. I can't, he says, But I

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Speaker 1: got to spend seventy two dollars and then in three

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Speaker 1: years I get to start all over again. And it

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Speaker 1: made me wonder where will where will it stop? And

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Speaker 1: this is the conversation at the chiropractor we were talking.

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Speaker 1: There were young families there, so you know, the average

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Speaker 1: young American family with an eight year old, a ten

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Speaker 1: year old, and a twelve year old, and you know,

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Speaker 1: they're just to the point the kids are just to

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Speaker 1: the point where you know, you can take them on

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Speaker 1: that vacation to Cape Cod or southern California beaches or

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Speaker 1: or Florida, and you want to go on a family

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Speaker 1: road trip, and everybody piles into the suburban. He decided,

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Speaker 1: let me go out and buy a new suburban. A

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Speaker 1: new suburban is eighty grand and at what point does

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Speaker 1: it become And like a lot of couples are doing,

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Speaker 1: they're they're not buying that eighty thousand dollar suburban. They're

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Speaker 1: buying that used whatever for thirty or forty because they're

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Speaker 1: saving for college. At what point will it become impractical

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Speaker 1: to own a car? And I think we're almost encroaching

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Speaker 1: that now. Cadillac last year there was a rite up

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Speaker 1: in the Wall Street Journal that talked about Cadillac and

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Speaker 1: it's it's I forget what they called it, but it

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Speaker 1: was a it was a car choice program where you

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Speaker 1: could choose somewhere between four and six different model Cadillacs

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Speaker 1: during the course of the basis of the program. And

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Speaker 1: it was a it was a ridiculous number. I'm thinking

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Speaker 1: it was eight a month. But you could switch out

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Speaker 1: your car four to six times a year. So if

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Speaker 1: you want to drive, you know, a small Cadillac in

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Speaker 1: the winter, and then switch to a sport of your

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Speaker 1: model come come summer, and then in football season there's tailgating.

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Speaker 1: You want to buy an Escalade, you want to drive

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Speaker 1: a Cadillac Escalade. You can do all that, and they've

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Speaker 1: they've now taken and made it away that Hey, you know,

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Speaker 1: it's maybe you're not gonna buy the Cadillac program. Maybe

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Speaker 1: you're gonna buy, you know, the five a month Chevrolet program,

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Speaker 1: and for the rest of your life you're gonna have

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Speaker 1: this five dollars a month as a small mortgage payment.

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Speaker 1: But you're gonna get to drive a new car anytime

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Speaker 1: you want, up to force four to six times a year.

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Speaker 1: I read an interesting story last week that talked about

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Speaker 1: how General Motors has too much used car inventory. They're

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Speaker 1: flooded with it. They don't know where to put the

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Speaker 1: cars anymore. And it just makes you wonder how the

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Speaker 1: leasing is going to be affected and if it will.

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Speaker 1: I don't know. This is me Ron and any in

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Speaker 1: the Car Doctor talking a lot about nothing, because that's

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Speaker 1: what today's show is. That's our theme. We're just talking

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Speaker 1: about nothing here, trying to solve your car problems. At

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Speaker 1: zero zero. When the Car Doctor returns, we're gonna kick

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Speaker 1: the garage doors wide open. Stay tuned them back right

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Speaker 1: after this. She's real, find my phone, nighte, She's real,

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Speaker 1: find my phone, my phone. Welcome back. We're needing of

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Speaker 1: the car Doctor, by the way, you know, and I'm

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Speaker 1: speaking to Anthony my my my board operators. Back this week,

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Speaker 1: the New York City trains were working. Um, thank god

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Speaker 1: for that right tone. Barely, yeah, barely, but he's here. Um.

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Speaker 1: Do you know how the Beach Boys recorded that song

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Speaker 1: in the studio? No little known fact. They were on

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Speaker 1: the front lawn. I read it many years ago, but

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Speaker 1: they were. They were on the front lawn of a

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Speaker 1: neighbor's house and somebody had a four or nine Chevy

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Speaker 1: in the driveway and they read it up to get

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Speaker 1: that sound effect. That's an actual four oh nine in

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Speaker 1: the music. That's that's that's what I was told. That's

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Speaker 1: what I was read. Now I'm reading some pr agencies

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Speaker 1: story about it, so it could all be a bunch

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Speaker 1: of lies anyway, but it's it's I'd like to believe

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Speaker 1: in my mind that's a real four oh nine. So

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Speaker 1: just a little bit of I'm just a fountain of

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Speaker 1: useless information. What can I tell you? Let's open the

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Speaker 1: garage doors quick, let's go and talk to Paul. I

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Speaker 1: guess that's Huntington, New York. Oh one Chevy has ten

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Speaker 1: pick up and see how let's see what's going on here, Paul,

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Speaker 1: Welcome to ronan Ady and the car doctor. Sir, how

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Speaker 1: can I help O one s ten Chevy pickup. It's

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Speaker 1: an air conditioning problem. Worked a few times early this season,

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Speaker 1: then we were away for about six weeks. It sat outside,

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Speaker 1: and probably the first time when we were back one

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Speaker 1: of the warm days, it worked. Okay. Next time I

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Speaker 1: turned it on, it was just blowing warm. Uh. Pressures.

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Speaker 1: This morning I used the car this morning, I put

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Speaker 1: gauges on it. The low side was one, high side

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Speaker 1: about ninety. Started the car up, randed for about a minute.

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Speaker 1: Both pressures seemed to equalize. I saw sixty five on

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Speaker 1: the low side, maybe seventy seventy five on the high side.

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Speaker 1: Shut it off, Wait another minute, and so now the

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Speaker 1: low sides back up to a hundred. The high side

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Speaker 1: is seventy. Okay, So it sounds like if we want

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Speaker 1: to look at pressure, and obviously you also want to

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Speaker 1: look at temperature that then we do the pressure test.

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Speaker 1: It sounds like it's got enough refrigerent in it. Um.

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Speaker 1: So where are we losing the electrical signal to the

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Speaker 1: PCM that it's not that it's not you know, turning

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Speaker 1: the air conditioning on would be my first question. Well,

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Speaker 1: it looks to me like the compressor is engaging. I

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Speaker 1: hear it click and you can see the center part

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Speaker 1: of the hub is spinning. It is. Yes, so okay,

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Speaker 1: with the compressor on. With the compressor on, you're getting

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Speaker 1: what pressures with it on, they're they're pretty much equalized.

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Speaker 1: From what I can see. There is no looks like

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Speaker 1: the compressor is not doing anything. It's bringing the low

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Speaker 1: side down. For whatever reason it's that high to begin with,

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Speaker 1: I don't know, but it's it's equalizing the pressure and

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Speaker 1: not doing anything else. Two thoughts come to mind, and

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Speaker 1: I'm sure they are. But are you certain the gauges,

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Speaker 1: you know, the connections have good positive contact with the schrader? Yes, okay,

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Speaker 1: so we're gon we're going to assume, which is a

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Speaker 1: dangerous word, that we've got good contact at the pressure ports.

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Speaker 1: All right, then if you're telling me the compressor is engaging,

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Speaker 1: and you know, we want to assume also we've got

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Speaker 1: a correct charge in this system. All right? Then my

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Speaker 1: first thought is if I've got equal pressure you're saying

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Speaker 1: side depending upon when you're checking this, then do I

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Speaker 1: have a problem in the compressor itself? Only only because

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Speaker 1: and I'm wondering if this is a variable displacement compressor,

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Speaker 1: is the compressor stuck at mid stroke? And I would

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Speaker 1: have to research that because I'm trying to remember when

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Speaker 1: they failed. This is an older system, when they failed,

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Speaker 1: what did that do to system pressure? All right? But

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Speaker 1: the fact that it's equal, it's equal high pressure makes

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Speaker 1: me start to think that either I can't have a restriction.

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Speaker 1: If I had a restriction, one side to be up,

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Speaker 1: one side to be down. All right. Uh, the fact

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Speaker 1: that I've got equal high pressure makes me think I've

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Speaker 1: got some sort of a compressor issue um or, as

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Speaker 1: I said, I've got I've got and I've got gauges

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Speaker 1: that I'm not really connected even though I think I am.

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Speaker 1: Do you have the ability to draw the refrigerant out

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Speaker 1: and start over? Well, I'm waiting are you ordered to

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Speaker 1: adapt this from me? But I only have a high side.

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Speaker 1: They sent me too high sighted tapers. I have old

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Speaker 1: R twelve gauges. All that stuff is all the old fittings.

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Speaker 1: So I only have a gate my robbin their gauges

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Speaker 1: on the high side, and I have a can tapper

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Speaker 1: with a gauge on it that I got at the

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Speaker 1: Auto pots store on the low side. So I don't

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Speaker 1: know how accurate that low side gauges, but I'm assuming

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Speaker 1: it's close enough. Yeah, I would is the see, I

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Speaker 1: don't want to trust that. Um is that gauge? How

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Speaker 1: does that gauge you know, get hooked up? Is that

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Speaker 1: is that gauge hooked up with a can attached to it?

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Speaker 1: Or yes, yes, it's part of it. It has a valve,

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Speaker 1: it's like a trigger valve that you can let the

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Speaker 1: refrigerant in. And it also has that gauge in that

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Speaker 1: can tapper part of it. Then, so let me ask

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Speaker 1: you this, how do you how do you account for

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Speaker 1: how much refrigerants in the system? I have no idea. Okay,

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Speaker 1: I've had the truck since it's new. It worked perfect

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Speaker 1: for since oh one, And like I said, it's a

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Speaker 1: it's an all of a sudden thing, never any made

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Speaker 1: that's on the system. I've never trained it, never changed

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Speaker 1: the orifice or anything. I'd be curious what goes on

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Speaker 1: really with the gauge. I'd be curious if choking the

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Speaker 1: gauge up with an adapter changes it. And I'd be

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Speaker 1: curious how much refrigerants in that system when you do

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Speaker 1: a little more testing, Paul, give me a call back,

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Speaker 1: let me know where you're at. Will continue along. I'm

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Speaker 1: ron anating the Car Doctor or returning right after this.

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Speaker 1: Don't go away? Hey, welcome back. Why don't any of

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Speaker 1: the car Doctor. I'm interesting letter before we go any further.

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Speaker 1: By the way, at zero interesting letter from from from

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Speaker 1: a listener, roll, I wanted to drop your line say

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Speaker 1: I enjoy the show as well as agree with your

363
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Speaker 1: memory related diagnostic to a ninety plus percent of the time.

364
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Speaker 1: I'm sending you an article I have held onto since April.

365
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Speaker 1: I'm sure you have seen it at some point. I

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Speaker 1: think it's true today as well as it was twenty

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Speaker 1: years ago. I still can't teach experience. By the way,

368
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Speaker 1: just retired from my own order repair business thirty seven years,

369
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Speaker 1: as well as twenty years. United States Air Force jet

370
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Speaker 1: engine technician Wayne Cardier looks like uh Orrington, Maine. UM

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Speaker 1: for Wayne, You know Wayne, UM, great article. The articles

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Speaker 1: the title of the last word. It was in Motor

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Speaker 1: magazine April of nineteen ninety six, twenty one years ago

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Speaker 1: this month, and UM the gist of the article, most

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Speaker 1: Americans don't realize what it takes to repair today's vehicles

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Speaker 1: that they did, their perception of the person who fixes

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Speaker 1: them would be a lot different. And the article goes

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Speaker 1: on to talk about, well, what we were up against

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Speaker 1: in n or, what we saw what we were going

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Speaker 1: to be up against in nine six. But the part

381
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Speaker 1: that gets me is today's qualified automotive technician must be

382
00:19:39,320 --> 00:19:42,920
Speaker 1: part mechanical engineer with an understanding of how internal combustion

383
00:19:42,960 --> 00:19:46,280
Speaker 1: engines and mechanical systems work and how laws of physics

384
00:19:46,320 --> 00:19:50,560
Speaker 1: and motion caused parts to wear outter malfunction. Part chemical engineer,

385
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Speaker 1: an expert in hydraulics, knowledge and basic geometry and electrical systems, expert,

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Speaker 1: computer savvy, an accomplished mathematician and proficient in both the

387
00:19:58,600 --> 00:20:00,920
Speaker 1: English and Metric system of measurement, and be able to

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Speaker 1: convert these measurements in his head. You know this is

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00:20:05,280 --> 00:20:09,239
Speaker 1: twenty years ago. It hasn't gotten any simpler. You know

390
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Speaker 1: now today I would add, it's not mechanical engineer, it's

391
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Speaker 1: electrical engineer. And with everything leading towards computers, obviously we're there.

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00:20:18,280 --> 00:20:21,360
Speaker 1: It's not leading. Uh. The the article couldn't be more

393
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Speaker 1: self prophesizing when it says automotive technicians will also use

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Speaker 1: their senses of site, smell, hearing, and touch to find

395
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Speaker 1: the source of problems. As they go about diagnosing problems,

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Speaker 1: technicians will have the ability to analyze inputs, isolated faults

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Speaker 1: and make for current repairs, be ninety degree heat or

398
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Speaker 1: frigid weather conditions. And when it comes to an automotive

399
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Speaker 1: industry technicians personality profile, we expect the patients of job,

400
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Speaker 1: the compassion of mother Teresa, and the honesty of George Washington.

401
00:20:46,720 --> 00:20:49,119
Speaker 1: Shop owners and car owners covered a good technician. When

402
00:20:49,160 --> 00:20:52,120
Speaker 1: they find one of qualified automotive technician is a rare

403
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Speaker 1: individual with exceptional skills, is it a wonder there's a shortage.

404
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Speaker 1: And part of what that article talks about is is

405
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Speaker 1: you can't replace experience, and there's a huge experience shortage.

406
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Speaker 1: We're not we're not nurturing it. We're not going to

407
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Speaker 1: we don't like it. It seems maybe we don't want

408
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Speaker 1: to pay for it both. You know, maybe the garages

409
00:21:18,520 --> 00:21:21,600
Speaker 1: themselves don't want to pay for experience, and maybe the

410
00:21:21,680 --> 00:21:24,320
Speaker 1: consumer doesn't want to pay for experience. But yet we

411
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Speaker 1: all want to get our car fixed. We want to

412
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Speaker 1: get our house built correctly. We want to get the

413
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Speaker 1: roof installed right, we want to have our brakes done safely.

414
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Speaker 1: And there's it's it's difficult to comprehend, but we're reaching

415
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Speaker 1: the point where we could have a problem. And I

416
00:21:41,840 --> 00:21:43,720
Speaker 1: think we do have a problem in the sense that

417
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Speaker 1: there's a huge shortage of technicians and well qualified technicians,

418
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Speaker 1: people that will work on the car like their mom

419
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Speaker 1: or sister or their family was in it. Had a

420
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Speaker 1: two thousand five Toyota Highlander this week at the shop

421
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Speaker 1: doing valve cover gaskets, and I'll go back to the

422
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Speaker 1: phones in a second. If everybody could just sit tight,

423
00:22:02,600 --> 00:22:07,119
Speaker 1: I appreciate it um and doing valve cover gaskets. Now

424
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Speaker 1: there's an issue on the V six Toyota is not

425
00:22:10,160 --> 00:22:13,360
Speaker 1: only do they you know, ten twelve years later they're

426
00:22:13,359 --> 00:22:15,280
Speaker 1: going through head gaskets and this one's been leaking for

427
00:22:15,320 --> 00:22:19,880
Speaker 1: a long time, but there's also an issue with your

428
00:22:19,920 --> 00:22:21,720
Speaker 1: going to remove the coils. You have to take the

429
00:22:21,720 --> 00:22:25,359
Speaker 1: coils out. To take the valve covers off, the little

430
00:22:25,480 --> 00:22:30,960
Speaker 1: safety lock connector that you depress the safety tab you

431
00:22:30,960 --> 00:22:35,000
Speaker 1: push down and the connector pops off. They're brittle from

432
00:22:35,000 --> 00:22:37,119
Speaker 1: the heat. The underhood heat is so high. And now

433
00:22:37,160 --> 00:22:40,920
Speaker 1: they're ten, eleven, twelve years old and older, and the

434
00:22:40,960 --> 00:22:47,080
Speaker 1: little plastic connector is breaking, and you know, it's just

435
00:22:47,119 --> 00:22:48,320
Speaker 1: what you want to do. You want to do in

436
00:22:49,240 --> 00:22:52,320
Speaker 1: a nine hundred thousand dollar repair of valve cover gaskets,

437
00:22:52,400 --> 00:22:54,879
Speaker 1: spark plug maintenance, a few other odds and ends, and

438
00:22:55,000 --> 00:22:57,640
Speaker 1: hand the customer back of car where the electrical connector

439
00:22:57,760 --> 00:23:00,960
Speaker 1: is our TV glued onto the coil with a bunch

440
00:23:01,000 --> 00:23:02,760
Speaker 1: of tie straps, and it looks like something a third

441
00:23:02,760 --> 00:23:06,240
Speaker 1: grader did with all thumbs. All right, because that'll in

442
00:23:06,359 --> 00:23:08,520
Speaker 1: still confidence, Because if you're gonna put your wife and

443
00:23:08,600 --> 00:23:10,640
Speaker 1: kids in that car, you'd be happy to let them

444
00:23:10,640 --> 00:23:12,359
Speaker 1: out at three o'clock in the morning, driving down a

445
00:23:12,440 --> 00:23:15,000
Speaker 1: dark road in the middle of nowhere, confident that they'll

446
00:23:15,000 --> 00:23:17,959
Speaker 1: come back, because when's that repair gonna fail? The google

447
00:23:18,000 --> 00:23:21,000
Speaker 1: repair usually fails when you need it the most, But

448
00:23:21,080 --> 00:23:23,879
Speaker 1: it's not the coil everybody out there can sit there

449
00:23:23,880 --> 00:23:26,119
Speaker 1: and say, you know what, there's six cylinders on this

450
00:23:26,359 --> 00:23:28,280
Speaker 1: it could lose one coil connector in the car would

451
00:23:28,320 --> 00:23:32,320
Speaker 1: keep driving, That's right. But if we teach the technicians

452
00:23:32,760 --> 00:23:39,320
Speaker 1: to do a Rube Goldberg repair there, we're teaching them

453
00:23:39,320 --> 00:23:42,760
Speaker 1: to do a Rube Goldberg repair on the critical junctures,

454
00:23:43,280 --> 00:23:48,520
Speaker 1: ignition switches, fuel pump connections, crank sensors, crank sensor connector

455
00:23:48,560 --> 00:23:51,000
Speaker 1: falls off. The car is done, it'll shut off right

456
00:23:51,040 --> 00:23:55,560
Speaker 1: wherever it is on the highway with an eighteen wheeler

457
00:23:55,600 --> 00:23:59,520
Speaker 1: behind it, or on a dark country road somewhere in

458
00:23:59,560 --> 00:24:02,040
Speaker 1: the middle of nowhere, when you're depending upon it the most,

459
00:24:02,040 --> 00:24:04,080
Speaker 1: and in some cases it's a life and death situation.

460
00:24:04,480 --> 00:24:07,720
Speaker 1: You know, you wonder, I always think in my mind

461
00:24:07,880 --> 00:24:10,720
Speaker 1: that that car I'm working on could be carrying an

462
00:24:10,720 --> 00:24:13,119
Speaker 1: expectant woman to the hospital at three o'clock in the morning.

463
00:24:13,160 --> 00:24:17,080
Speaker 1: That car better get there. So my point is, as

464
00:24:17,119 --> 00:24:20,560
Speaker 1: this article points out, you can't teach experience, And I wonder,

465
00:24:22,640 --> 00:24:24,359
Speaker 1: you know, we talked about all these wonderful things with

466
00:24:24,440 --> 00:24:26,600
Speaker 1: cars and the technology and how it's gonna be great

467
00:24:26,600 --> 00:24:30,200
Speaker 1: in flying cars and self driving cars. Who's gonna fix

468
00:24:30,240 --> 00:24:33,200
Speaker 1: them and and where's that experience going to come from

469
00:24:33,280 --> 00:24:35,639
Speaker 1: and what does that transition look like? And that's the

470
00:24:35,680 --> 00:24:38,439
Speaker 1: tough part that I have with That's the part I

471
00:24:38,480 --> 00:24:41,400
Speaker 1: don't get, and I really have a hard time swallowing

472
00:24:41,400 --> 00:24:43,159
Speaker 1: that we're going to be effective at this. I just

473
00:24:43,480 --> 00:24:46,760
Speaker 1: I just don't see it. So um. By the way,

474
00:24:46,880 --> 00:24:48,920
Speaker 1: and in support of this, we were talking last week

475
00:24:48,960 --> 00:24:51,080
Speaker 1: and I've got a bunch of letters and emails. I

476
00:24:51,080 --> 00:24:52,639
Speaker 1: want to just point this out. I realized this is

477
00:24:52,680 --> 00:24:54,640
Speaker 1: a nationally syndicated show and a lot of you won't

478
00:24:54,680 --> 00:24:58,320
Speaker 1: be around, but if you are in New Jersey. Uh,

479
00:24:58,480 --> 00:25:01,800
Speaker 1: the week of its week of June of this year,

480
00:25:02,080 --> 00:25:06,160
Speaker 1: June seven, Um, I am. I am going to be there,

481
00:25:06,240 --> 00:25:09,680
Speaker 1: not the boys. It's a Wednesday night at the Wayne

482
00:25:09,760 --> 00:25:13,800
Speaker 1: Hills Wayne Auto Shop. Uh. They're doing a classic car

483
00:25:13,840 --> 00:25:15,560
Speaker 1: show and kind of a job fair. They're going to

484
00:25:15,680 --> 00:25:18,840
Speaker 1: have some of the trade schools there and you know,

485
00:25:18,960 --> 00:25:20,879
Speaker 1: showing what they're working on and how they're working on.

486
00:25:20,920 --> 00:25:22,680
Speaker 1: It's a car show. It's a classic car show and

487
00:25:22,680 --> 00:25:24,880
Speaker 1: a newer car show. It's just a good time out

488
00:25:24,880 --> 00:25:27,520
Speaker 1: in North Jersey on a Wednesday night. So I'm gonna

489
00:25:27,560 --> 00:25:31,040
Speaker 1: take blackout for a rod and um, you know, enjoy myself,

490
00:25:31,080 --> 00:25:33,200
Speaker 1: but just going out to support the kids because I

491
00:25:33,240 --> 00:25:37,040
Speaker 1: think it's important. I guess my point is that if

492
00:25:37,080 --> 00:25:41,080
Speaker 1: you've got the opportunity to you know, takes a village

493
00:25:41,119 --> 00:25:43,679
Speaker 1: to raise a child, if you've got the opportunity to

494
00:25:43,720 --> 00:25:48,240
Speaker 1: do something and be a rising tide to help these kids, Um,

495
00:25:48,280 --> 00:25:50,600
Speaker 1: they surely need it because they are really up against

496
00:25:50,680 --> 00:25:54,360
Speaker 1: it with the technology that's coming down the road. Zero

497
00:25:54,920 --> 00:25:57,639
Speaker 1: zero rondating the car Doctor. We're coming back right after this.

498
00:25:57,680 --> 00:26:10,480
Speaker 1: Don't go away, Hey, welcome back the car doctor. Um. Yeah,

499
00:26:10,520 --> 00:26:13,240
Speaker 1: by the way, that's and that's real. Uh, you know, Wednesday,

500
00:26:13,320 --> 00:26:16,320
Speaker 1: June seven, I will be in Wayne, New Jersey at

501
00:26:16,359 --> 00:26:18,960
Speaker 1: the Wayne High School and Wayne I think it's Wayne

502
00:26:19,000 --> 00:26:22,159
Speaker 1: Valley and Wayne Hills Auto Show. I'm not sure exactly

503
00:26:22,200 --> 00:26:23,639
Speaker 1: where it is, but I'm sure they'll be signs up

504
00:26:23,640 --> 00:26:26,080
Speaker 1: in the town. Um. But again, supporting the kids. You

505
00:26:26,080 --> 00:26:28,400
Speaker 1: gotta support the kids there the next generation of technicians.

506
00:26:28,560 --> 00:26:33,360
Speaker 1: Let's get over to the phones. Zero zero zero car number.

507
00:26:33,400 --> 00:26:36,520
Speaker 1: Let's go and talk to Greg Toyota camera and some

508
00:26:36,560 --> 00:26:38,880
Speaker 1: comments about an oil league. Greg. Welcome to the car Doctor, sir.

509
00:26:39,080 --> 00:26:42,280
Speaker 1: How can I help for taking my call, first time

510
00:26:42,400 --> 00:26:45,560
Speaker 1: caller and just relatively new listener. Oh great, thank you

511
00:26:45,600 --> 00:26:49,479
Speaker 1: for being here. Yeah, I appreciate it. Hey, just let

512
00:26:49,560 --> 00:26:54,479
Speaker 1: you know I had we had a Toyota camera and

513
00:26:55,160 --> 00:27:00,960
Speaker 1: after the five thousand mile UM inspection, I started noticing

514
00:27:01,000 --> 00:27:05,440
Speaker 1: an oil leak in our driveway and and got to

515
00:27:05,560 --> 00:27:08,399
Speaker 1: check in it out and took it back to the dealership,

516
00:27:08,440 --> 00:27:12,040
Speaker 1: and they all the the service tech must have started

517
00:27:13,000 --> 00:27:15,000
Speaker 1: changed the oil and realized that it wasn't due yet

518
00:27:15,000 --> 00:27:17,600
Speaker 1: because it was new at that point and we were

519
00:27:17,600 --> 00:27:21,040
Speaker 1: just seeing residual leaking. Well, then I kind of blew

520
00:27:21,080 --> 00:27:24,119
Speaker 1: it off and took it on the chin, and and

521
00:27:24,200 --> 00:27:27,719
Speaker 1: then when it came to the ten thousand mile oil

522
00:27:27,840 --> 00:27:32,560
Speaker 1: change after that, it was still leaking. And so I

523
00:27:32,800 --> 00:27:35,360
Speaker 1: took it upon myself to get underneath the car clean

524
00:27:35,440 --> 00:27:39,640
Speaker 1: everything off, to find that the leak wasn't coming from

525
00:27:39,680 --> 00:27:42,359
Speaker 1: the oil filter, but it was coming from a bolt

526
00:27:42,440 --> 00:27:48,240
Speaker 1: hole that I think the air conditioner bracket, but the

527
00:27:48,240 --> 00:27:51,000
Speaker 1: air conditioners attached to a black bracket just above the

528
00:27:51,040 --> 00:27:55,520
Speaker 1: oil filter housing. And what we had found out was

529
00:27:55,680 --> 00:27:58,480
Speaker 1: is that sure enough, oil was coming out of the

530
00:27:58,520 --> 00:28:01,399
Speaker 1: boat hole. I didn't get to see it myself. They

531
00:28:01,440 --> 00:28:03,560
Speaker 1: only showed me a picture of the whole in question

532
00:28:03,600 --> 00:28:05,840
Speaker 1: where the oil was coming out of, and they said

533
00:28:05,880 --> 00:28:07,399
Speaker 1: it wasn't a crack, but there might have been a

534
00:28:07,440 --> 00:28:10,720
Speaker 1: flaw in the casting or the bull hoole might have

535
00:28:10,760 --> 00:28:14,280
Speaker 1: penetrated somewhere in that upper oil pan as they called it,

536
00:28:14,680 --> 00:28:17,640
Speaker 1: the oil galley area. Yeah, so they had to fit.

537
00:28:17,720 --> 00:28:19,800
Speaker 1: I tried looking it up and I couldn't find that.

538
00:28:20,000 --> 00:28:22,320
Speaker 1: You know, I've never heard of an oil upper oil

539
00:28:22,320 --> 00:28:25,760
Speaker 1: pan for that matter, But anyhow, it's the whole U

540
00:28:26,160 --> 00:28:28,680
Speaker 1: sandwich about h. I don't know how many inches thick

541
00:28:28,720 --> 00:28:31,280
Speaker 1: of aluminum casting. But they had to pull the engine

542
00:28:31,320 --> 00:28:36,399
Speaker 1: completely out of the car, replace that whole UM upper

543
00:28:36,440 --> 00:28:41,480
Speaker 1: oil pan assembly itself, and then reassemble everything. And so far,

544
00:28:41,600 --> 00:28:43,800
Speaker 1: so good in the leak because I'm just thinking that

545
00:28:43,880 --> 00:28:47,400
Speaker 1: if it was, you know, an isolated incident, or if

546
00:28:47,400 --> 00:28:50,960
Speaker 1: there were more incidences, that people were just kind of

547
00:28:51,200 --> 00:28:54,240
Speaker 1: blowing it off and not realizing that it's actual issue

548
00:28:54,320 --> 00:28:58,440
Speaker 1: or could be an issue. And then my follow up

549
00:28:58,480 --> 00:29:01,920
Speaker 1: to that is I've asked the dealership and they're going

550
00:29:01,960 --> 00:29:05,320
Speaker 1: to bat for me to um again give me a

551
00:29:05,360 --> 00:29:11,120
Speaker 1: good platinum extension on the warranty for the vehicle since

552
00:29:11,160 --> 00:29:14,200
Speaker 1: this was our first new Toyota that we had purchased.

553
00:29:14,240 --> 00:29:16,840
Speaker 1: We've had a good used one in the past, but

554
00:29:16,920 --> 00:29:18,720
Speaker 1: this is our first new one that we've ever bought.

555
00:29:18,720 --> 00:29:23,000
Speaker 1: So I was hoping that they were going to um

556
00:29:23,040 --> 00:29:26,160
Speaker 1: give us um you know, some type of extension on

557
00:29:26,200 --> 00:29:28,680
Speaker 1: that sense. Everything under the hood has been compromised at

558
00:29:28,680 --> 00:29:32,800
Speaker 1: this point with removal of that engine. Yeah. No, and

559
00:29:32,840 --> 00:29:35,560
Speaker 1: I and I agree, and it's it's nice to hear

560
00:29:35,560 --> 00:29:39,280
Speaker 1: the dealers stepping up and U and you know, listen,

561
00:29:39,320 --> 00:29:42,160
Speaker 1: I talked bad about some repair shops and dealers, and

562
00:29:42,200 --> 00:29:44,560
Speaker 1: I think there's some bad but then as you indicate,

563
00:29:44,680 --> 00:29:47,720
Speaker 1: there's a lot of good ones too, And you know,

564
00:29:47,840 --> 00:29:49,920
Speaker 1: I think unfortunately it was your turn in the barrel.

565
00:29:49,960 --> 00:29:51,840
Speaker 1: You just happen to get the one. I have not

566
00:29:52,080 --> 00:29:57,160
Speaker 1: heard this um before as a complaint a right, and

567
00:29:57,200 --> 00:29:59,600
Speaker 1: that's and that's why I figured it for. Like I said,

568
00:29:59,600 --> 00:30:02,960
Speaker 1: whether it was is isolated, but just in the whole

569
00:30:03,040 --> 00:30:05,320
Speaker 1: casting and even the dealership. You said, oh, you know,

570
00:30:05,400 --> 00:30:07,640
Speaker 1: we could have we could have plugged the hole with

571
00:30:07,720 --> 00:30:11,120
Speaker 1: goop and you know, probably gotten by, but Toyota themselves

572
00:30:11,160 --> 00:30:14,360
Speaker 1: said no, they wanted to see the the casting, so

573
00:30:14,440 --> 00:30:17,880
Speaker 1: that involved again a good amount of hours for them

574
00:30:17,920 --> 00:30:20,880
Speaker 1: to clean jerk everything out of the car. And did

575
00:30:20,880 --> 00:30:23,680
Speaker 1: they did they replace that? Did they replace the entire engine?

576
00:30:23,680 --> 00:30:26,400
Speaker 1: Greg or just the bottom half? No, just the bottom,

577
00:30:26,560 --> 00:30:30,880
Speaker 1: just that bottom upper oil and a fambly But again

578
00:30:30,880 --> 00:30:33,640
Speaker 1: it was a complete I mean, they just as well,

579
00:30:34,040 --> 00:30:36,080
Speaker 1: you know, done it by the time they spent all

580
00:30:36,080 --> 00:30:40,320
Speaker 1: that time and effort pulling the engine out. But told

581
00:30:40,400 --> 00:30:43,520
Speaker 1: him otherwise, you know, just replace that that upper half,

582
00:30:43,600 --> 00:30:46,920
Speaker 1: which again you got all the timing covers, you got

583
00:30:46,920 --> 00:30:51,440
Speaker 1: the transmission bell housing, you got all the fluids, everything

584
00:30:51,440 --> 00:30:53,920
Speaker 1: that was connected to that, you know, And that's that

585
00:30:54,000 --> 00:30:56,240
Speaker 1: was my not my argument, but that was my concern

586
00:30:56,320 --> 00:30:59,240
Speaker 1: is that because everything has been compromised, how do you

587
00:30:59,280 --> 00:31:04,920
Speaker 1: justify any future repair on the vehicle that involved everything

588
00:31:05,000 --> 00:31:09,840
Speaker 1: under the hood with that removal reinstallation? So right now

589
00:31:09,840 --> 00:31:14,640
Speaker 1: it's inn I think it's Toyota financial acceptance or whatever

590
00:31:14,800 --> 00:31:18,040
Speaker 1: is is um taking the reins on it at this point.

591
00:31:18,040 --> 00:31:20,520
Speaker 1: But the dealer got me that far. So we're just

592
00:31:20,600 --> 00:31:23,760
Speaker 1: waiting to find out if if they're gonna extend my

593
00:31:24,920 --> 00:31:28,920
Speaker 1: uh again warranty you know, above and beyond and and

594
00:31:29,040 --> 00:31:30,760
Speaker 1: keep me covered because we'd like to keep the car

595
00:31:30,800 --> 00:31:33,560
Speaker 1: for a long time. But it was kind of disheartening

596
00:31:33,560 --> 00:31:35,480
Speaker 1: to have had that. And if if I'm the only one,

597
00:31:35,560 --> 00:31:39,040
Speaker 1: then great. It was just isolated case. How many miles

598
00:31:39,200 --> 00:31:42,840
Speaker 1: on the car? Grea right now? About twelve thou ask him?

599
00:31:42,880 --> 00:31:44,400
Speaker 1: Ask him what would it take to swap you out

600
00:31:44,440 --> 00:31:48,360
Speaker 1: of it? Yeah? True, that's another path that we can

601
00:31:48,400 --> 00:31:53,960
Speaker 1: go down, you know, And and you know, obviously the

602
00:31:54,720 --> 00:31:56,840
Speaker 1: concern of the part you would have to get past

603
00:31:56,880 --> 00:31:59,280
Speaker 1: in your head financially is you know, if they said

604
00:31:59,320 --> 00:32:01,920
Speaker 1: to you, hey know, Greg, listen for eight grand will

605
00:32:01,960 --> 00:32:05,960
Speaker 1: get you into um, you know you spending eight grand

606
00:32:06,000 --> 00:32:08,360
Speaker 1: you didn't have to spend or are you you know

607
00:32:08,400 --> 00:32:13,080
Speaker 1: it's you're you know, you're you've been driving the car

608
00:32:13,160 --> 00:32:15,640
Speaker 1: for what a year and a half now, yeah, just

609
00:32:15,680 --> 00:32:17,920
Speaker 1: a little over a year for us. Okay, So it's

610
00:32:18,040 --> 00:32:20,240
Speaker 1: it's it's a year's worth of driving. What's a year's

611
00:32:20,280 --> 00:32:23,000
Speaker 1: worth of driving? And the depreciation of a new car

612
00:32:23,080 --> 00:32:25,720
Speaker 1: worth It can't hurt, you know, it's just it's just

613
00:32:25,760 --> 00:32:29,280
Speaker 1: a thought. Because you're right, everything's been compromised. Now, I

614
00:32:29,320 --> 00:32:33,360
Speaker 1: will tell you this, a repair of that magnitude, I

615
00:32:33,960 --> 00:32:36,480
Speaker 1: absolutely guarantee you the a tech and the shop was

616
00:32:36,520 --> 00:32:39,680
Speaker 1: working on it. That's what we were told. Yeah, that

617
00:32:39,760 --> 00:32:43,120
Speaker 1: wasn't being done by the oil change kid, and you know,

618
00:32:43,240 --> 00:32:47,480
Speaker 1: you just you know, there's the problem is that car

619
00:32:47,560 --> 00:32:50,720
Speaker 1: is now noted on Carfax that that's the that's the

620
00:32:50,720 --> 00:32:53,360
Speaker 1: repair that was done. When you go to when you

621
00:32:53,400 --> 00:32:57,280
Speaker 1: go to trade that car in that that'll be a

622
00:32:57,320 --> 00:33:00,320
Speaker 1: big flag. And that's going to affect the resale value.

623
00:33:00,600 --> 00:33:03,480
Speaker 1: And you know that's which I don't necessarily agree with,

624
00:33:03,600 --> 00:33:07,040
Speaker 1: but it will affect recent value right unless you get

625
00:33:07,040 --> 00:33:09,520
Speaker 1: it back through the same dealership. You know, then they're

626
00:33:09,560 --> 00:33:11,840
Speaker 1: were of the record and yeah, there's one that's got

627
00:33:11,840 --> 00:33:15,080
Speaker 1: to take care of it after that. But so alright, alright,

628
00:33:15,120 --> 00:33:17,680
Speaker 1: listen you um, you know, you do what you gotta do,

629
00:33:17,680 --> 00:33:19,640
Speaker 1: do your due diligence. There's some thoughts for you, but

630
00:33:19,720 --> 00:33:21,560
Speaker 1: if you need any more help, I'm curious. Would you

631
00:33:21,600 --> 00:33:23,320
Speaker 1: please promise give me a call back and let me

632
00:33:23,400 --> 00:33:25,000
Speaker 1: know how this works out for you, because I want

633
00:33:25,040 --> 00:33:27,240
Speaker 1: to uh, I want to hear the tale end of it. Greg.

634
00:33:27,280 --> 00:33:28,960
Speaker 1: I wish you and yours is the best to look

635
00:33:29,000 --> 00:33:30,840
Speaker 1: with it. I'm mar Any of the card doctor eight

636
00:33:30,880 --> 00:33:33,760
Speaker 1: five five zero nine zero zero. We're coming back right

637
00:33:33,800 --> 00:33:38,720
Speaker 1: after this welcome back, weren't any of the card octerated

638
00:33:38,720 --> 00:33:41,560
Speaker 1: by five zero nine zero toll free number. By the way,

639
00:33:41,560 --> 00:33:43,959
Speaker 1: you don't forget. You can call that number and leave

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00:33:43,960 --> 00:33:46,240
Speaker 1: a message. If we're not here, if you're podcasting or

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00:33:46,280 --> 00:33:48,560
Speaker 1: taking this show, when we're not on the air live

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00:33:48,600 --> 00:33:51,520
Speaker 1: network time two to four pm Saturday afternoon Eastern Time,

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00:33:51,880 --> 00:33:55,440
Speaker 1: you can call eight five zero nine zero, leave a message.

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00:33:55,600 --> 00:33:58,360
Speaker 1: Tom Ray will call you back and put you on

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00:33:58,440 --> 00:34:00,160
Speaker 1: show and we can talk about your car problem when

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00:34:00,160 --> 00:34:02,600
Speaker 1: you're when you're ready, quick email run as a follow

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00:34:02,680 --> 00:34:04,520
Speaker 1: up to your concerned about the quality of car parts.

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Speaker 1: This is from Richard in Connecticut. I draw your attention

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Speaker 1: to the Bloomberg Business Week article March seven three or Prill,

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00:34:10,360 --> 00:34:12,920
Speaker 1: second page forty six, the article don't let a Monster

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Speaker 1: Kill You. The article talks about the tremendous pressure that's

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Speaker 1: applied to the line work in the United States, who

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00:34:17,560 --> 00:34:19,640
Speaker 1: is constantly under pressure to increase production, and the toll

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Speaker 1: it takes on the human beings that are on the line.

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Speaker 1: I also note the cover page entitled New Detroit in

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00:34:23,840 --> 00:34:26,640
Speaker 1: the South, manufacturing renaissance comes with a heavy price, and

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00:34:26,680 --> 00:34:29,320
Speaker 1: it talks about the workers on the line trying to

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Speaker 1: produce parts and losing arms, hands, legs. He says, um,

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Speaker 1: just a dangerous place to be. He's absolutely right, Richard, Um.

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Speaker 1: I couldn't have said it better myself. There's gotta be

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Speaker 1: a balance, which isn't always easy to find sometime in

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Speaker 1: this day and age. It always it's always about the buck,

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Speaker 1: right So but um, anyway, I appreciate your comments and

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Speaker 1: a happy motor unto you and yours. I'm ring any

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00:34:48,280 --> 00:34:50,360
Speaker 1: in the card doctor bill the next time. Good mechanics

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Speaker 1: aren't expensive, they're priceless. See you shills, sto