1 00:00:02,440 --> 00:00:05,400 Speaker 1: Ron and I've only been fixing cars forty four years, 2 00:00:05,440 --> 00:00:08,000 Speaker 1: so I'm not really sure if this is you know, 3 00:00:08,119 --> 00:00:11,080 Speaker 1: kind of looking for the next thing to do. Uh, 4 00:00:11,119 --> 00:00:12,720 Speaker 1: you know, because I'm not quite sure how good I 5 00:00:12,800 --> 00:00:21,439 Speaker 1: am a fixing cars. That was a car the Car Doctor. 6 00:00:21,640 --> 00:00:24,919 Speaker 1: It takes a dedication like you've never seen. The most 7 00:00:24,960 --> 00:00:28,840 Speaker 1: important piece of being in the repair of business is 8 00:00:29,040 --> 00:00:31,840 Speaker 1: how long have you been doing it? Welcome to the 9 00:00:31,960 --> 00:00:35,240 Speaker 1: radio home of Ron and Anian the Car Doctor. Since 10 00:00:36,520 --> 00:00:39,720 Speaker 1: this is where car owners the world overturned to for 11 00:00:39,840 --> 00:00:44,160 Speaker 1: their definitive opinion on automotive repair. If your mechanics giving 12 00:00:44,159 --> 00:00:46,800 Speaker 1: you a busy signal, pick up the phone and call 13 00:00:46,880 --> 00:00:49,839 Speaker 1: in the garage to owners are open, but I am 14 00:00:49,840 --> 00:00:53,519 Speaker 1: here to take your calls at eight five five and 15 00:00:53,600 --> 00:00:59,040 Speaker 1: now he running. Hey, it's time to start your engines 16 00:00:59,080 --> 00:01:00,680 Speaker 1: along and welcome running the me in The Car Doctor 17 00:01:00,720 --> 00:01:03,360 Speaker 1: here at eight five five five zero nine zero zero 18 00:01:03,520 --> 00:01:05,400 Speaker 1: here to take your calls and answer your questions. More 19 00:01:05,400 --> 00:01:08,360 Speaker 1: information about this radio show at Car Doctor show dot com. 20 00:01:08,440 --> 00:01:11,600 Speaker 1: Keep in mind eight five five five zero nine zero 21 00:01:12,360 --> 00:01:14,680 Speaker 1: seven number you can call and leave a message and 22 00:01:14,760 --> 00:01:17,320 Speaker 1: executive producer Tom Ray will hook you up the next 23 00:01:17,360 --> 00:01:20,800 Speaker 1: live broadcast as we do broadcast Saturday afternoons to to 24 00:01:20,840 --> 00:01:23,640 Speaker 1: four pm Eastern Time, and we realized that many of 25 00:01:23,640 --> 00:01:25,640 Speaker 1: our affiliates do carry this show at odd times. Are 26 00:01:25,680 --> 00:01:28,720 Speaker 1: different times, I should say, uh to correct myself, different 27 00:01:28,760 --> 00:01:31,480 Speaker 1: times around the network over the course of the weekend. 28 00:01:31,520 --> 00:01:34,800 Speaker 1: So eight five five zero nine zero zero is your 29 00:01:34,840 --> 00:01:37,119 Speaker 1: ticket in. You can leave a message and Tom Ray 30 00:01:37,160 --> 00:01:38,680 Speaker 1: will call you back and put you into the next 31 00:01:38,720 --> 00:01:42,800 Speaker 1: live broadcast. Um, I'm thinking of starting a new feature 32 00:01:43,240 --> 00:01:47,000 Speaker 1: and uh, Mikey, my board up sort an example of 33 00:01:47,040 --> 00:01:50,400 Speaker 1: it today. Unfortunately for him. It's called Rides with Ron. 34 00:01:51,120 --> 00:01:55,080 Speaker 1: And what happened was the studio by the time everybody 35 00:01:55,080 --> 00:01:58,200 Speaker 1: got the studio today, they were doing some construction and um, 36 00:01:58,280 --> 00:02:00,520 Speaker 1: my vehicle was blocked in and I usually he go out, 37 00:02:00,840 --> 00:02:02,920 Speaker 1: you know, pre show, and I picked up lunch for 38 00:02:02,960 --> 00:02:05,560 Speaker 1: the boys, and it's a um, it's it's been a 39 00:02:05,560 --> 00:02:07,680 Speaker 1: tradition here at the car Doctor for many, many years. 40 00:02:08,160 --> 00:02:10,519 Speaker 1: And I like to feed people. I'm you know, it's 41 00:02:10,600 --> 00:02:14,320 Speaker 1: just my nature. And Mikey, come on, let's go. You 42 00:02:14,360 --> 00:02:16,400 Speaker 1: can you can drive me to the Delhi today because 43 00:02:16,400 --> 00:02:19,160 Speaker 1: his car was at the very end, and off we went. 44 00:02:20,240 --> 00:02:22,920 Speaker 1: And UM, I think I'm gonna call this feature Rides 45 00:02:23,000 --> 00:02:24,359 Speaker 1: with Ron and this is what nobody every wants to 46 00:02:24,400 --> 00:02:27,720 Speaker 1: take me anywhere. So we're about thirty seconds in and well, 47 00:02:27,720 --> 00:02:29,840 Speaker 1: I'll let I'll let Mikey, Mikey, you want to jump 48 00:02:29,880 --> 00:02:31,919 Speaker 1: in and tell his story because Mikey doesn't like well 49 00:02:32,000 --> 00:02:34,640 Speaker 1: I think he likes this what happened here? So, uh, 50 00:02:34,800 --> 00:02:37,160 Speaker 1: we get in my car and no more than thirty 51 00:02:37,160 --> 00:02:40,240 Speaker 1: seconds down the road does Ron say you hear that sound? 52 00:02:40,320 --> 00:02:43,000 Speaker 1: And I'm thinking, what are you talking about? And he's like, yeah, 53 00:02:43,000 --> 00:02:45,000 Speaker 1: how bad is how long has it been since you've 54 00:02:45,040 --> 00:02:49,080 Speaker 1: had a left a bad left rear tire bearing? And 55 00:02:49,080 --> 00:02:50,960 Speaker 1: I was like, what are you talking about? Ron? Yeah, 56 00:02:50,960 --> 00:02:52,919 Speaker 1: he didn't even realize that the wheel bearing was bad. 57 00:02:52,960 --> 00:02:56,080 Speaker 1: He's gotten used to the sound to the point that 58 00:02:56,080 --> 00:03:00,400 Speaker 1: that dull hum, that that that sensation that he's Yeah, 59 00:03:00,400 --> 00:03:02,800 Speaker 1: I kind of thought something had changed, but you know, 60 00:03:02,919 --> 00:03:05,400 Speaker 1: denials a river in Egypt and also a human emotion, 61 00:03:05,480 --> 00:03:09,120 Speaker 1: and he was just like, you know, I hope not. 62 00:03:09,400 --> 00:03:12,040 Speaker 1: But and so Mike you'll be into his mechanic next 63 00:03:12,040 --> 00:03:14,079 Speaker 1: week to get a wheelbearing done. I'm bent and left here. 64 00:03:14,080 --> 00:03:16,920 Speaker 1: It's somewhere in the rear you can hear it. And 65 00:03:16,960 --> 00:03:18,679 Speaker 1: the point of this is, I think we should start 66 00:03:18,680 --> 00:03:20,960 Speaker 1: a new feature, you know Seinfeld does you know getting 67 00:03:21,000 --> 00:03:23,120 Speaker 1: coffee and cars with comedians. We could do rides with 68 00:03:23,200 --> 00:03:24,360 Speaker 1: Ron and I'll tell you what's wrong with the car 69 00:03:24,400 --> 00:03:26,640 Speaker 1: in a minute or less. Um, you know, it would 70 00:03:26,639 --> 00:03:28,000 Speaker 1: just be we could do it will do that like 71 00:03:28,040 --> 00:03:32,040 Speaker 1: a prize giveaway. But it's very important. And it does 72 00:03:32,160 --> 00:03:35,400 Speaker 1: make the point that one of the things I always 73 00:03:35,400 --> 00:03:37,800 Speaker 1: state that a good repair shop can do on an 74 00:03:37,800 --> 00:03:41,200 Speaker 1: oil change that you know, the ones that don't really 75 00:03:41,240 --> 00:03:46,120 Speaker 1: care or the quick loops can't, is that ride, that 76 00:03:46,240 --> 00:03:50,440 Speaker 1: minute ride, that spin around the block, that they're listening 77 00:03:50,440 --> 00:03:53,240 Speaker 1: for sounds and clunks and how the vehicle operates, and 78 00:03:53,680 --> 00:03:56,360 Speaker 1: you know, they're looking for that problem that's small problem 79 00:03:56,400 --> 00:03:59,120 Speaker 1: before it becomes a bigger one. And that's why the 80 00:03:59,200 --> 00:04:02,800 Speaker 1: road test before the repair, after the repair, during the 81 00:04:02,840 --> 00:04:08,119 Speaker 1: repair becomes so darn important. And in Mikey's case, it'll 82 00:04:08,120 --> 00:04:10,160 Speaker 1: cost him a couple of three hundred bucks. Sorry Mike, 83 00:04:10,680 --> 00:04:12,920 Speaker 1: but you know, at least his wheel is not gonna 84 00:04:12,960 --> 00:04:16,640 Speaker 1: fall off eventually or he's gonna get stuck somewhere short. Tom, Yeah, Well, 85 00:04:17,040 --> 00:04:20,080 Speaker 1: so don't worry, Tom, Hey, Tom, listen after the show today, 86 00:04:20,320 --> 00:04:22,000 Speaker 1: I need somebody to take me to the corner store 87 00:04:22,040 --> 00:04:26,720 Speaker 1: to get a quart of milk. You're you're nominated. Well 88 00:04:26,760 --> 00:04:30,960 Speaker 1: that's true too, um, but it is It is important 89 00:04:31,120 --> 00:04:34,440 Speaker 1: to listen to sounds, and if something sounds different, chances 90 00:04:34,440 --> 00:04:38,600 Speaker 1: are it is Listen the suburban, right, Um, the suburban. 91 00:04:38,640 --> 00:04:41,400 Speaker 1: I always say it like that. My suburban, Uh sixty 92 00:04:41,440 --> 00:04:44,279 Speaker 1: eight thousand, almost sixty nine thousand miles strong now two 93 00:04:44,320 --> 00:04:47,719 Speaker 1: thousand four. I think it's going through a front differential. 94 00:04:48,200 --> 00:04:49,760 Speaker 1: Had it out on the highway the other day for 95 00:04:49,800 --> 00:04:51,279 Speaker 1: the first time in a while, and it's starting to 96 00:04:51,279 --> 00:04:55,200 Speaker 1: make a growl up front. That sounds like the front 97 00:04:55,240 --> 00:04:58,039 Speaker 1: carrier bearings are starting to go south. So I'm betting 98 00:04:58,040 --> 00:05:00,520 Speaker 1: I get to overhaul that sometime soon, so it happens 99 00:05:00,520 --> 00:05:03,159 Speaker 1: to all of us. Congratulations, Mikey, You're in a good group. 100 00:05:03,760 --> 00:05:08,160 Speaker 1: I want to talk about this Honda that was towed 101 00:05:08,160 --> 00:05:13,440 Speaker 1: into the shop this week, Hondas c RV that I 102 00:05:13,480 --> 00:05:17,640 Speaker 1: haven't seen since October, and it was tires and brakes then, 103 00:05:17,720 --> 00:05:21,119 Speaker 1: and I remember the conversation very specifically because I said, 104 00:05:21,160 --> 00:05:23,720 Speaker 1: by the way, it's due for an oil change in 105 00:05:23,760 --> 00:05:26,240 Speaker 1: about five miles, which would you like to do it? 106 00:05:26,320 --> 00:05:29,080 Speaker 1: And uh, you know it was well, you know, the 107 00:05:29,120 --> 00:05:31,480 Speaker 1: brakes and the tires. It's it's a lot right now. 108 00:05:31,520 --> 00:05:32,840 Speaker 1: And why don't we just put that off and we'll 109 00:05:32,920 --> 00:05:35,400 Speaker 1: change the oil in January when it's still Okay, I 110 00:05:35,760 --> 00:05:39,960 Speaker 1: get that. I you know, I understand that. I respect that. Well, 111 00:05:41,000 --> 00:05:43,640 Speaker 1: let's see what month was this. This was so we're 112 00:05:43,680 --> 00:05:46,480 Speaker 1: in August and the car was out in front of 113 00:05:46,480 --> 00:05:52,560 Speaker 1: the shop this week and it stopped running and they 114 00:05:52,720 --> 00:05:55,480 Speaker 1: the note said we replaced the spark plugs, which I 115 00:05:55,520 --> 00:05:58,680 Speaker 1: have no idea why we did that, and it didn't help, 116 00:05:58,720 --> 00:06:02,000 Speaker 1: and the car still doesn't run. I stopped to get 117 00:06:02,000 --> 00:06:07,480 Speaker 1: gas and it wouldn't restart. Okay, So I got in 118 00:06:07,480 --> 00:06:09,919 Speaker 1: the car and I I cranked it. And while I 119 00:06:09,960 --> 00:06:11,800 Speaker 1: was cranking and trying to get at the start, I 120 00:06:11,839 --> 00:06:14,839 Speaker 1: glanced up at the oil chain stick or something because 121 00:06:14,880 --> 00:06:19,880 Speaker 1: I remember the car gee it says January. Uh, and 122 00:06:20,480 --> 00:06:26,200 Speaker 1: it's like five thousand miles ago. Oh so when the 123 00:06:26,240 --> 00:06:33,640 Speaker 1: car cranked, funny, it it sort of had this uneven Okay. 124 00:06:34,200 --> 00:06:36,080 Speaker 1: You know, you can tell a lot by listening to 125 00:06:36,160 --> 00:06:38,920 Speaker 1: cars and people. They'll they'll they'll show you who they are, 126 00:06:38,960 --> 00:06:40,240 Speaker 1: and they'll tell you what's wrong with them if you 127 00:06:40,320 --> 00:06:42,839 Speaker 1: just let it go on long enough. You know, it's 128 00:06:42,920 --> 00:06:45,560 Speaker 1: just it's just words in the interim until you make 129 00:06:45,600 --> 00:06:48,640 Speaker 1: it into something more. And the sounds that you get 130 00:06:48,640 --> 00:06:50,680 Speaker 1: from a car are just sounds until you can make 131 00:06:50,680 --> 00:06:54,360 Speaker 1: it into something more. So I got out, I popped 132 00:06:54,360 --> 00:06:58,960 Speaker 1: the hood and check the oil and well there was none. 133 00:06:59,720 --> 00:07:02,160 Speaker 1: You know, pulled a dipstick twice and there was no 134 00:07:02,200 --> 00:07:09,800 Speaker 1: oil on the dipstick. Oh so, sixty five thousand mile car. 135 00:07:10,360 --> 00:07:14,680 Speaker 1: It's a shame, it really is. So I called the 136 00:07:14,680 --> 00:07:18,480 Speaker 1: father because it was the daughter's car, and I I 137 00:07:18,600 --> 00:07:20,840 Speaker 1: know where to start. You know. One of the things 138 00:07:20,880 --> 00:07:23,480 Speaker 1: in being in this business, and I think being successful 139 00:07:23,600 --> 00:07:26,920 Speaker 1: is uh, you know, staying away from the emotion. You 140 00:07:26,920 --> 00:07:29,840 Speaker 1: want to just deal with the facts. And I explained 141 00:07:29,880 --> 00:07:33,400 Speaker 1: to John everything I knew, and I said, once you 142 00:07:33,400 --> 00:07:34,920 Speaker 1: come on down, I'll show you what I got. And 143 00:07:34,920 --> 00:07:38,120 Speaker 1: he comes down, and um, I got at to start. Finally, 144 00:07:38,640 --> 00:07:41,720 Speaker 1: after I put some oil in it. And it sure 145 00:07:41,800 --> 00:07:44,280 Speaker 1: didn't make a great noise. Boy, let me tell you 146 00:07:44,360 --> 00:07:47,560 Speaker 1: it was. It sounded like three cats in a bed 147 00:07:47,600 --> 00:07:49,720 Speaker 1: with a door closing on him. It just didn't sound 148 00:07:49,720 --> 00:07:55,280 Speaker 1: good at all. Uh, you know, and we're done. And 149 00:07:55,320 --> 00:07:56,600 Speaker 1: he looks at me and he said, what do you 150 00:07:56,600 --> 00:07:58,440 Speaker 1: mean we're done? I said, well, the real question here 151 00:07:58,480 --> 00:08:01,280 Speaker 1: is what color? What do you in? What color? And 152 00:08:01,320 --> 00:08:03,040 Speaker 1: I said, what color do you want the next car 153 00:08:03,120 --> 00:08:05,720 Speaker 1: to be? Because obviously light blue is not working out 154 00:08:05,840 --> 00:08:08,760 Speaker 1: for you. And I ran them through the whole game, 155 00:08:08,760 --> 00:08:11,200 Speaker 1: and I said, John, it's out of oil. I said, 156 00:08:11,240 --> 00:08:13,560 Speaker 1: when was the oil change done last? She I don't know. 157 00:08:13,680 --> 00:08:16,160 Speaker 1: My daughter has been driving it. Well, let's ask her. 158 00:08:16,480 --> 00:08:17,960 Speaker 1: She said, well, I don't know. You know, I've been 159 00:08:18,000 --> 00:08:21,040 Speaker 1: busy planning for my wedding. Oh boy, so now we've 160 00:08:21,040 --> 00:08:23,960 Speaker 1: got a wedding to pay for. We need an engine 161 00:08:24,000 --> 00:08:28,480 Speaker 1: for the Honda. We're upside down in the loan, you know, 162 00:08:28,800 --> 00:08:34,480 Speaker 1: well over well over ten grand, all right, and we've 163 00:08:34,480 --> 00:08:38,800 Speaker 1: got no way to get anywhere, especially work. The point 164 00:08:38,840 --> 00:08:42,200 Speaker 1: of this really becomes, you know what I get it. 165 00:08:42,280 --> 00:08:45,640 Speaker 1: Oil changes are getting longer in between, and I'm not 166 00:08:45,640 --> 00:08:48,520 Speaker 1: gonna sit here in debate whether it's a five, six, 167 00:08:48,559 --> 00:08:50,880 Speaker 1: seven or ten thousand mile oil change. You know, a 168 00:08:50,920 --> 00:08:53,320 Speaker 1: couple of years ago, I had a conversation and I 169 00:08:53,520 --> 00:08:55,199 Speaker 1: trying to explain to somebody at the time, and I 170 00:08:55,280 --> 00:08:58,080 Speaker 1: think the conversation was taken out of context when I said, 171 00:08:58,120 --> 00:09:02,079 Speaker 1: you know, longer oil change intervals will cause engine issues. 172 00:09:03,160 --> 00:09:06,880 Speaker 1: And my reference then, as I recall it as it 173 00:09:06,960 --> 00:09:10,320 Speaker 1: is now, is yeah, will if you don't check the 174 00:09:10,360 --> 00:09:14,600 Speaker 1: oil and honest show of hands, how many people are 175 00:09:14,679 --> 00:09:17,240 Speaker 1: doing seven and eight and nine, ten thousand my oil 176 00:09:17,320 --> 00:09:19,120 Speaker 1: change intervals? How many of you get out there and 177 00:09:19,400 --> 00:09:23,280 Speaker 1: actually check the oil level once a month? And I 178 00:09:23,320 --> 00:09:25,199 Speaker 1: bet you three out of ten have their hands up. 179 00:09:25,240 --> 00:09:27,920 Speaker 1: I bet you it's not that many. You've really got 180 00:09:27,960 --> 00:09:30,360 Speaker 1: the time, You've really got a rag stuffed under the hood, 181 00:09:30,400 --> 00:09:32,839 Speaker 1: you really know where the dipstick is, and you're telling 182 00:09:32,880 --> 00:09:35,000 Speaker 1: me before you start the car in a regular basis, 183 00:09:35,440 --> 00:09:38,920 Speaker 1: all you people, everybody gets out there and checks level. 184 00:09:39,240 --> 00:09:43,920 Speaker 1: I don't think so. And that's where the connotation about 185 00:09:43,960 --> 00:09:47,680 Speaker 1: the extended oil change interval can cost money. I don't 186 00:09:47,679 --> 00:09:51,160 Speaker 1: know what the outcome is yet, and unfortunately none of 187 00:09:51,200 --> 00:09:54,640 Speaker 1: the prospects are good. It's it sounds like it cranks, 188 00:09:54,720 --> 00:09:59,000 Speaker 1: like the timing chain jumped the tooth. So because when 189 00:09:59,040 --> 00:10:00,800 Speaker 1: it ran out of oil, it ran out of oil. 190 00:10:00,840 --> 00:10:04,320 Speaker 1: The hydraulic tension or for the chain popped so it. 191 00:10:04,520 --> 00:10:08,200 Speaker 1: Undoubtedly I did get it to start once and it 192 00:10:08,320 --> 00:10:11,560 Speaker 1: sounded late in its timing. So mechanical timing has changed, 193 00:10:11,640 --> 00:10:14,400 Speaker 1: and uh, the noise just got to be too severe 194 00:10:14,480 --> 00:10:17,560 Speaker 1: even with oil in it that I stopped. But just 195 00:10:17,640 --> 00:10:20,400 Speaker 1: doing a timing chain, resetting it and so on, to me, 196 00:10:20,520 --> 00:10:23,400 Speaker 1: is of no value because the engine ran out of oil. 197 00:10:24,400 --> 00:10:25,880 Speaker 1: You know, it would be like taking all the blood 198 00:10:25,880 --> 00:10:27,840 Speaker 1: out of your body to the point where your heart stopped. 199 00:10:28,360 --> 00:10:31,480 Speaker 1: You know, you've got to suffer brain damage in that case. 200 00:10:31,559 --> 00:10:34,160 Speaker 1: And you know, judging by some of the people walking 201 00:10:34,160 --> 00:10:35,520 Speaker 1: around on the planet, I think a few of them 202 00:10:35,559 --> 00:10:39,880 Speaker 1: have had their blood drained and uh, they're suffering brain damage. Um, 203 00:10:39,920 --> 00:10:41,640 Speaker 1: a lot of them seem to live in Washington. I 204 00:10:41,640 --> 00:10:46,840 Speaker 1: don't want to get political, but you know, it's it's 205 00:10:46,880 --> 00:10:50,000 Speaker 1: just important if you're going long a run, oil changes. 206 00:10:50,160 --> 00:10:52,520 Speaker 1: If you're looking up and your oil change sticker says 207 00:10:52,559 --> 00:10:56,559 Speaker 1: you're late, check the oil all right. By the way, 208 00:10:56,880 --> 00:11:00,120 Speaker 1: I should point out that in my research, and I 209 00:11:00,200 --> 00:11:03,760 Speaker 1: sort of heard this in the wind, this generation handa CRV. 210 00:11:04,160 --> 00:11:07,400 Speaker 1: Can you imagine this? A Honda actually has a problem 211 00:11:07,559 --> 00:11:10,920 Speaker 1: with oil consumption. I can't understand that. I thought they 212 00:11:10,920 --> 00:11:13,440 Speaker 1: were supercars. I thought the cars just you know, I 213 00:11:13,480 --> 00:11:15,200 Speaker 1: thought the cars were so good they changed the oil 214 00:11:15,280 --> 00:11:16,640 Speaker 1: on their own and they put gas in the tank 215 00:11:16,679 --> 00:11:18,240 Speaker 1: by themselves. I didn't think that you really had to 216 00:11:18,240 --> 00:11:20,520 Speaker 1: do any work to them. I'm just amazed the dealership 217 00:11:20,520 --> 00:11:24,000 Speaker 1: has any repair text because the cars never break. They're wonderful. 218 00:11:24,320 --> 00:11:26,839 Speaker 1: But any event, um, we're gonna find out next week. 219 00:11:26,880 --> 00:11:28,680 Speaker 1: It was totally local dealer on bit and it gets 220 00:11:28,679 --> 00:11:31,800 Speaker 1: an engine and um, uh you know, well hopefully uh, 221 00:11:31,920 --> 00:11:34,319 Speaker 1: the the young person will learn from this and move 222 00:11:34,400 --> 00:11:36,679 Speaker 1: their day along. So if you've got a car, you're 223 00:11:36,679 --> 00:11:39,000 Speaker 1: going longer an oil change if you haven't gotten end 224 00:11:39,000 --> 00:11:40,480 Speaker 1: to get the oil change. And even if you are, 225 00:11:40,960 --> 00:11:42,960 Speaker 1: it doesn't hurt to learn the tempo of your car. 226 00:11:43,200 --> 00:11:46,160 Speaker 1: Check your oil on a regular basis eight five zero 227 00:11:46,240 --> 00:11:48,640 Speaker 1: nine zero running in the guard doctor. Coming back right 228 00:11:48,679 --> 00:12:05,680 Speaker 1: after this when you get keep Ron's number handing eight 229 00:12:05,720 --> 00:12:08,800 Speaker 1: five five five six zero nine nine zero zero for 230 00:12:08,880 --> 00:12:12,160 Speaker 1: when you really need advice on your car. Here's robing. Hey, 231 00:12:12,200 --> 00:12:14,160 Speaker 1: let's get over and talk to Let's go and talk 232 00:12:14,200 --> 00:12:17,719 Speaker 1: to Matton, Connecticut, fifteen Honday, Sonata, Matthew. Welcome to the 233 00:12:17,720 --> 00:12:20,720 Speaker 1: car Doctor, sir. How can I help, Hey, how are 234 00:12:20,720 --> 00:12:24,439 Speaker 1: you doing today? Good? What's going on? All? Right? So? Um, 235 00:12:24,640 --> 00:12:27,040 Speaker 1: Monday night, UM, on the way home from work two 236 00:12:27,080 --> 00:12:30,160 Speaker 1: thousand fifteen tonight, that's got sixty three thousand miles on it. 237 00:12:30,480 --> 00:12:37,719 Speaker 1: Sixty six thousand right right sixty three okay correct? Um? 238 00:12:37,800 --> 00:12:39,920 Speaker 1: And I was starting to all the light in the 239 00:12:40,000 --> 00:12:43,719 Speaker 1: dashboard went on and then just dies when over this 240 00:12:43,800 --> 00:12:45,920 Speaker 1: tide of the road. We wouldn't start back up. We 241 00:12:46,000 --> 00:12:50,079 Speaker 1: have like ten minutes nothing had I have a toad. Um. 242 00:12:50,160 --> 00:12:52,480 Speaker 1: Next day he started signing. Drove it to the to 243 00:12:52,559 --> 00:12:56,040 Speaker 1: the garage and they put the skinner to on because 244 00:12:56,040 --> 00:12:57,880 Speaker 1: the engine was going on and it was a code 245 00:12:57,920 --> 00:13:01,640 Speaker 1: P zero one one four time. So a guy changed 246 00:13:01,679 --> 00:13:07,000 Speaker 1: the CVT valve O be up done day the v 247 00:13:07,120 --> 00:13:14,600 Speaker 1: v T valve variable valve timing yes, that's yes, and 248 00:13:14,800 --> 00:13:17,480 Speaker 1: trying to make the short Um probably said it was 249 00:13:17,520 --> 00:13:20,160 Speaker 1: signed engines was it was cleared, but he would he 250 00:13:20,160 --> 00:13:21,679 Speaker 1: would bring it to the dealer because he still hears 251 00:13:21,679 --> 00:13:25,560 Speaker 1: a funny noise. Ten minutes goes by. I drive away. 252 00:13:25,600 --> 00:13:29,800 Speaker 1: Ten minutes later it dies again. I go there. He said, 253 00:13:29,840 --> 00:13:31,880 Speaker 1: there's something else you could do to me. I'd better 254 00:13:31,880 --> 00:13:35,120 Speaker 1: bring it to a dealer, so I had a toad again. 255 00:13:35,840 --> 00:13:37,960 Speaker 1: I got the call from the dealer yesterday. They said 256 00:13:38,000 --> 00:13:40,720 Speaker 1: a complete engine sailure they have us and that all 257 00:13:40,760 --> 00:13:44,920 Speaker 1: the people were still hande. So I'm bound nervous directed 258 00:13:45,000 --> 00:13:46,360 Speaker 1: last two days. I don't know if I got a 259 00:13:46,360 --> 00:13:49,080 Speaker 1: paper in new engine or as Tammy's gonna pay for 260 00:13:49,080 --> 00:13:52,200 Speaker 1: this because technically the warranty end at a sixty thou 261 00:13:52,679 --> 00:13:56,880 Speaker 1: I got sixty three thousand miles. So let me ask 262 00:13:56,920 --> 00:13:59,400 Speaker 1: you a couple of questions, Matt. And you know, as 263 00:13:59,440 --> 00:14:01,959 Speaker 1: you said, the ball is now in Hundai's court because 264 00:14:01,960 --> 00:14:06,559 Speaker 1: you are technically three thousand miles overdue the warranty. Um, 265 00:14:06,960 --> 00:14:12,160 Speaker 1: do you have documentations showing regular oil changes? Oh? Yeah, yeah, 266 00:14:12,320 --> 00:14:15,040 Speaker 1: I got I can get received definitely. Every had done 267 00:14:15,120 --> 00:14:18,960 Speaker 1: this best stthetic oil every side miles. Okay, Were any 268 00:14:19,000 --> 00:14:22,840 Speaker 1: of them done by the dealer? No, not that it matters, 269 00:14:22,920 --> 00:14:26,440 Speaker 1: but um, you know, and then you know whose was it? 270 00:14:26,560 --> 00:14:30,000 Speaker 1: And you know has the dealer squawked at all about that? 271 00:14:30,040 --> 00:14:35,400 Speaker 1: There's not a hunday oil filter on there. They don't 272 00:14:35,440 --> 00:14:37,560 Speaker 1: say anything. That's the first time it's been at the dealer. 273 00:14:38,480 --> 00:14:41,480 Speaker 1: I bought a second hand only um nine months ago 274 00:14:41,640 --> 00:14:44,520 Speaker 1: with forty thousand miles had it right? So you only 275 00:14:44,560 --> 00:14:46,920 Speaker 1: know the oil change history. You only know the oil 276 00:14:47,000 --> 00:14:51,200 Speaker 1: change history for the last twenty three thousand miles exactly right, right, 277 00:14:51,280 --> 00:14:54,640 Speaker 1: So so you know a couple of things have to 278 00:14:54,680 --> 00:14:57,200 Speaker 1: happen here. First of all, somebody's got to show where 279 00:14:57,280 --> 00:14:59,280 Speaker 1: was it the first forty thousand miles of its life? 280 00:14:59,280 --> 00:15:03,240 Speaker 1: Maybe it was are maintained all right? The other thing 281 00:15:03,280 --> 00:15:06,640 Speaker 1: to be right, you know, you can look at carfaxs 282 00:15:06,680 --> 00:15:08,960 Speaker 1: and see what Carfax tells you. The other thing to 283 00:15:09,120 --> 00:15:12,680 Speaker 1: understand is that it's really up to them in the 284 00:15:12,720 --> 00:15:15,200 Speaker 1: sense of what do they want to do. If they 285 00:15:15,200 --> 00:15:18,320 Speaker 1: can prove regular oil changes, they may bounce it on 286 00:15:18,360 --> 00:15:21,440 Speaker 1: the three thousand. They may say, hey, customer, goodwill. Maybe 287 00:15:21,440 --> 00:15:23,600 Speaker 1: you can go in and negotiate and say, listen, you guys, 288 00:15:23,680 --> 00:15:26,400 Speaker 1: you guys pay for the engine, I'll pay for the labor. 289 00:15:26,720 --> 00:15:30,240 Speaker 1: At least you get something all right there, You know 290 00:15:30,800 --> 00:15:33,400 Speaker 1: you're in a gray area because I agree at sixty 291 00:15:33,400 --> 00:15:36,000 Speaker 1: thousand miles, does that mean it's sixty thousand and one 292 00:15:36,720 --> 00:15:39,960 Speaker 1: or sixty three thousand. You know, it's not seventy thousand, 293 00:15:40,000 --> 00:15:44,240 Speaker 1: it's not sixty five thousand. It's three thousand miles. Uh, 294 00:15:44,280 --> 00:15:46,200 Speaker 1: you know, so you've got to think of it, you know, 295 00:15:46,240 --> 00:15:49,200 Speaker 1: approach it like a lawyer approach, and the judge, all right, 296 00:15:49,920 --> 00:15:53,360 Speaker 1: what will come down to is, you know where into 297 00:15:53,480 --> 00:15:55,880 Speaker 1: what level do they want to play ball in this court. 298 00:15:56,360 --> 00:15:59,880 Speaker 1: I do have a few customers with I believe twelve, 299 00:16:00,080 --> 00:16:04,760 Speaker 1: thirteen and fourteen Sonatas that I can think of four people, 300 00:16:04,800 --> 00:16:07,600 Speaker 1: and specifically I can think three out of the four 301 00:16:08,240 --> 00:16:12,320 Speaker 1: went into Hyundai for an airbag recall and a week 302 00:16:12,400 --> 00:16:15,080 Speaker 1: later walked out the door with new short blocks because 303 00:16:15,120 --> 00:16:19,920 Speaker 1: there was problems with those particular engines. The UH indexing 304 00:16:19,920 --> 00:16:22,920 Speaker 1: of the serial numbers, their particular ven number came up 305 00:16:22,920 --> 00:16:24,880 Speaker 1: with oh, by the way, this is a potential problem 306 00:16:24,880 --> 00:16:28,840 Speaker 1: with an engine. Those cars had, two were under sixty 307 00:16:28,920 --> 00:16:31,360 Speaker 1: and one of them was over sixty. And they all 308 00:16:31,400 --> 00:16:32,840 Speaker 1: three got new engines out of the blue, and they 309 00:16:32,840 --> 00:16:37,440 Speaker 1: weren't even looking for him. So while i've yeah, and 310 00:16:37,480 --> 00:16:40,680 Speaker 1: I haven't, you know, it's funny, right, I haven't been 311 00:16:40,720 --> 00:16:44,800 Speaker 1: able to find any support documentation as to why, you know, 312 00:16:44,880 --> 00:16:46,960 Speaker 1: looking at all my usual places and some of my 313 00:16:47,040 --> 00:16:50,840 Speaker 1: not so usual places when I speak with Hyundai, when 314 00:16:50,840 --> 00:16:52,960 Speaker 1: I can get some answers out of the parts people, 315 00:16:53,520 --> 00:16:56,680 Speaker 1: and they're generally tight lipped about it. It seems to 316 00:16:56,760 --> 00:17:01,400 Speaker 1: me that this generation Sonata has has some shoes and 317 00:17:01,560 --> 00:17:03,960 Speaker 1: they're not really talking about it. You know, car companies 318 00:17:03,960 --> 00:17:05,920 Speaker 1: don't like to talk about their their failures. They'd like 319 00:17:05,960 --> 00:17:09,399 Speaker 1: to talk about their successes. Buy more cars. Uh, you know, 320 00:17:09,560 --> 00:17:12,320 Speaker 1: It's what it all comes back to. Um. I was 321 00:17:12,600 --> 00:17:15,639 Speaker 1: talking in the first segment this hour about the Honda 322 00:17:15,760 --> 00:17:19,200 Speaker 1: CRV that the young lady ran out of oil, and 323 00:17:19,240 --> 00:17:21,399 Speaker 1: I think she's I think she's more to blame than 324 00:17:21,440 --> 00:17:24,600 Speaker 1: the car. But um, when the father, the father was 325 00:17:24,640 --> 00:17:26,159 Speaker 1: telling me, you know, when I called Honda and I 326 00:17:26,160 --> 00:17:28,280 Speaker 1: said the car ran out of oil, he said his 327 00:17:28,359 --> 00:17:32,840 Speaker 1: words were crickets, he said. The the service writer wasn't surprised. 328 00:17:32,840 --> 00:17:35,000 Speaker 1: He didn't you know what you would think about it, Hey, 329 00:17:35,000 --> 00:17:36,840 Speaker 1: your car ran out of oil. Usually somebody would go, 330 00:17:36,840 --> 00:17:39,919 Speaker 1: oh my god. It was just crickets. Like he knew, 331 00:17:40,320 --> 00:17:44,600 Speaker 1: he expected it, like he's he's seen this before. And 332 00:17:44,880 --> 00:17:49,080 Speaker 1: my suspicion is Hyundai has seen this before and they're 333 00:17:49,119 --> 00:17:51,439 Speaker 1: not necessarily talking about it, and they're not going to 334 00:17:51,480 --> 00:17:55,439 Speaker 1: talk about it until the manufacturer, you know, tells them Okay, 335 00:17:55,480 --> 00:17:58,080 Speaker 1: we'll cover it or not. UM, I would weigh your 336 00:17:58,119 --> 00:18:02,120 Speaker 1: options carefully. Uh, I would try and negotiate something out 337 00:18:02,160 --> 00:18:04,000 Speaker 1: of them. I don't know that I would necessarily put 338 00:18:04,000 --> 00:18:06,720 Speaker 1: an engine in a what's about to be a five 339 00:18:06,840 --> 00:18:09,480 Speaker 1: or six year old vehicle to start all over again, 340 00:18:09,520 --> 00:18:12,080 Speaker 1: because look at the support you're not getting from them, 341 00:18:12,080 --> 00:18:14,160 Speaker 1: making you have to pay for it. If that's the case, 342 00:18:14,400 --> 00:18:16,359 Speaker 1: it kind of gives your room to consider and UH 343 00:18:16,600 --> 00:18:18,199 Speaker 1: do it that way. Good luck, team Matt. Let us 344 00:18:18,240 --> 00:18:20,240 Speaker 1: know what happens. I'm Ronini and the Car Doctor. We're 345 00:18:20,240 --> 00:18:32,720 Speaker 1: back right after this. Oh is it my turn to 346 00:18:32,760 --> 00:18:35,040 Speaker 1: speak now? I thought you were. So you're pointing at 347 00:18:35,440 --> 00:18:39,840 Speaker 1: Rod and the car Doctor five zero zero, just having fun, folks. 348 00:18:40,320 --> 00:18:42,280 Speaker 1: Mikey and I are kind of rolling along. He's recovering 349 00:18:42,320 --> 00:18:44,800 Speaker 1: from his ride with Ron this morning. UM, let's go 350 00:18:44,840 --> 00:18:47,320 Speaker 1: and talk to Frank and Delaware seventeen Chevy traverse. Frank, 351 00:18:47,320 --> 00:18:50,920 Speaker 1: Welcome to the Car Doctor, sir. How can I help? Hello? Ron? 352 00:18:51,080 --> 00:18:57,240 Speaker 1: This afternoon, I had a question about the about tires. Uh, 353 00:18:58,000 --> 00:19:03,679 Speaker 1: their steel rims on the General Grabber tires, and I 354 00:19:03,720 --> 00:19:06,320 Speaker 1: don't know if for General I had the road force 355 00:19:06,400 --> 00:19:10,280 Speaker 1: balance and then uh, they seem to be pretty close 356 00:19:10,560 --> 00:19:12,840 Speaker 1: to balance, you know, zero down. And I don't know 357 00:19:12,880 --> 00:19:15,800 Speaker 1: if the zero right now the fact actually is a 358 00:19:15,840 --> 00:19:20,399 Speaker 1: reality or not. But taking a trip up to Philly 359 00:19:20,520 --> 00:19:25,000 Speaker 1: and to to Wilmington down down here in Millsborough, h 360 00:19:26,359 --> 00:19:30,560 Speaker 1: it seems like they're vibrating again. Are the weight shifting? 361 00:19:30,720 --> 00:19:35,480 Speaker 1: I guess when when you say vibrating, Frank, you're you're 362 00:19:35,520 --> 00:19:37,679 Speaker 1: getting a vibration where in the seat of your pants 363 00:19:37,680 --> 00:19:42,920 Speaker 1: and the steering wheel, the whole car shakes. It's pretty much. 364 00:19:44,080 --> 00:19:47,160 Speaker 1: It's a variety. It's almost like it's changing. I don't 365 00:19:47,200 --> 00:19:50,439 Speaker 1: know if it's assuming the tires are fine and the 366 00:19:50,560 --> 00:19:54,040 Speaker 1: rims are fine. And they said, uh that you know, 367 00:19:54,040 --> 00:19:56,720 Speaker 1: it was road forced balance and they said that everything 368 00:19:56,840 --> 00:20:01,959 Speaker 1: was fine. And then there's this uh uh expression that 369 00:20:02,080 --> 00:20:06,680 Speaker 1: there's an industry term where there's you can't really zero 370 00:20:06,720 --> 00:20:12,720 Speaker 1: them out. There's there's a standard vibration, uh, throughout the industry. 371 00:20:13,800 --> 00:20:16,199 Speaker 1: I don't know what are they are? They is your 372 00:20:16,240 --> 00:20:20,000 Speaker 1: tire shop trying to convince you that we accept vibration 373 00:20:20,080 --> 00:20:22,879 Speaker 1: and out of balance tires is normal? Is what I 374 00:20:22,920 --> 00:20:27,000 Speaker 1: think you're describing to me. Yeah, I mean a minimum. Uh, 375 00:20:27,040 --> 00:20:30,639 Speaker 1: it's crazy because the first thing I was told you 376 00:20:30,760 --> 00:20:34,120 Speaker 1: probably need newer tires because of the I guess the 377 00:20:34,200 --> 00:20:39,639 Speaker 1: model type tire, the grabber. Uh, And well, I'm not 378 00:20:39,640 --> 00:20:44,040 Speaker 1: going to put newer tires on a That's what the 379 00:20:44,320 --> 00:20:48,040 Speaker 1: force balancing is supposed to do, assuming that tire is 380 00:20:48,200 --> 00:20:51,520 Speaker 1: fine and and the wheel is you know, all of 381 00:20:51,560 --> 00:20:54,199 Speaker 1: that is round. Well, I don't know. Let's let's talk 382 00:20:54,240 --> 00:20:58,240 Speaker 1: about road force balance a little bit. Okay, road force balance. 383 00:20:58,240 --> 00:21:00,280 Speaker 1: Are you ever looking at the lips in and out 384 00:21:00,280 --> 00:21:04,119 Speaker 1: of round circle? So if if you think of your 385 00:21:04,200 --> 00:21:07,719 Speaker 1: tire as an ellipse and out of round circle and 386 00:21:07,760 --> 00:21:11,760 Speaker 1: the wheel as another out of round circle, because they both, 387 00:21:11,840 --> 00:21:14,760 Speaker 1: even though they're around, they do have a high and 388 00:21:14,800 --> 00:21:17,360 Speaker 1: a low spot of where they're out of roundness is 389 00:21:17,920 --> 00:21:21,560 Speaker 1: elliptical alright, if I can say it like that. So 390 00:21:21,880 --> 00:21:25,200 Speaker 1: what what road force balancing does is it looks at 391 00:21:25,280 --> 00:21:30,879 Speaker 1: that elliptical balance or that elliptical circle, and it it 392 00:21:31,600 --> 00:21:35,359 Speaker 1: matches the weight to counter rack for that high and 393 00:21:35,440 --> 00:21:38,800 Speaker 1: low spot of the rim and attire. If that if 394 00:21:38,960 --> 00:21:42,119 Speaker 1: as well as balanced attire by splitting it into the 395 00:21:42,200 --> 00:21:46,400 Speaker 1: quadrants for each section of of of area of shake. 396 00:21:46,520 --> 00:21:51,080 Speaker 1: Does that make sense to you? Yes, okay, so how 397 00:21:51,119 --> 00:21:57,719 Speaker 1: many miles are on the car? Right? So you got 398 00:21:57,720 --> 00:21:59,760 Speaker 1: twenty one miles on the car. I don't think it 399 00:21:59,760 --> 00:22:02,399 Speaker 1: needs tires, the general grabber. I like the tire. It's 400 00:22:02,400 --> 00:22:04,320 Speaker 1: a nice tire. It's a it's a bit of an 401 00:22:04,320 --> 00:22:07,880 Speaker 1: open lug tire. If I remember it right, that it's 402 00:22:07,960 --> 00:22:10,800 Speaker 1: it's it's a it's an aggressive tire, or more aggressive 403 00:22:10,800 --> 00:22:13,320 Speaker 1: tire than others that are out there, and they can 404 00:22:13,520 --> 00:22:17,040 Speaker 1: ride a little lumpy. But if you're telling me that 405 00:22:17,240 --> 00:22:19,800 Speaker 1: there there, there, you're going through the balance and then 406 00:22:19,800 --> 00:22:24,080 Speaker 1: all of a sudden, they, you know, start vibrating again. 407 00:22:24,880 --> 00:22:28,800 Speaker 1: Is that the case? Yes, I mean it seems like 408 00:22:30,000 --> 00:22:33,200 Speaker 1: sixty I could. I can feel it in the wheel, 409 00:22:33,240 --> 00:22:37,080 Speaker 1: in the in the wheel, in the steering wheel, and 410 00:22:37,080 --> 00:22:42,639 Speaker 1: then it seems like it comes and goes. Well, it 411 00:22:42,760 --> 00:22:47,200 Speaker 1: seems like the vibration comes and goes. Yes, but I 412 00:22:47,280 --> 00:22:52,160 Speaker 1: can't feel it in the in the steering wheel. After 413 00:22:52,320 --> 00:22:57,240 Speaker 1: I the tires, maybe you know it seems like that. Well, 414 00:22:57,480 --> 00:23:04,520 Speaker 1: has anybody checked tire pressure? Yes? Okay, you're following, you're following, placard. 415 00:23:04,560 --> 00:23:09,320 Speaker 1: What's on the door? Yes? Um? And that was another 416 00:23:09,400 --> 00:23:12,680 Speaker 1: question as far as making a smooth at ride. I 417 00:23:12,920 --> 00:23:17,120 Speaker 1: never had these type A seventeen inch tires. I can't 418 00:23:17,160 --> 00:23:19,960 Speaker 1: recall what the placard says right now. I think it's 419 00:23:19,960 --> 00:23:22,960 Speaker 1: thirty five. Does that sound about It sounds like you're 420 00:23:22,960 --> 00:23:25,520 Speaker 1: in the neighborhood. Yeah, and this this time of year, 421 00:23:26,240 --> 00:23:27,919 Speaker 1: I would you know, if I'm starting out in the 422 00:23:27,920 --> 00:23:31,080 Speaker 1: morning and at degrees, I I'd start at thirty five. 423 00:23:31,359 --> 00:23:33,120 Speaker 1: I'd leave him at thirty five this time a year 424 00:23:33,119 --> 00:23:35,520 Speaker 1: and a couple of months, when it's October November, they're 425 00:23:35,520 --> 00:23:37,640 Speaker 1: gonna lose, you know, to three pounds, and I pump 426 00:23:37,640 --> 00:23:39,600 Speaker 1: them back up the thirty five starting out cold in 427 00:23:39,640 --> 00:23:42,240 Speaker 1: the morning. Um let me, let me, let me ask 428 00:23:42,280 --> 00:23:44,760 Speaker 1: you this question. Do you remember what size the profile is? 429 00:23:44,800 --> 00:23:48,440 Speaker 1: This is a what the tire size? Remember what size tire? 430 00:23:48,520 --> 00:23:56,280 Speaker 1: This is? Fifty to sixty? Geez, I don't have that 431 00:23:56,359 --> 00:23:59,600 Speaker 1: right now. Yeah, if it's if it's a lower profile, 432 00:23:59,680 --> 00:24:03,399 Speaker 1: if it's forty or fifty series tire for example, roadforce, 433 00:24:03,760 --> 00:24:07,560 Speaker 1: my experience has been roadforce comes more into play. Um, 434 00:24:07,560 --> 00:24:09,840 Speaker 1: I don't have a roadforce balancer. I don't do a 435 00:24:09,880 --> 00:24:13,600 Speaker 1: lot of forty I don't even do a lot of 436 00:24:13,600 --> 00:24:17,000 Speaker 1: fifty series tires. And I would probably do a more fifties, 437 00:24:17,040 --> 00:24:19,200 Speaker 1: but it doesn't seem to matter. I have the next 438 00:24:19,280 --> 00:24:22,080 Speaker 1: model down Hunter balancer and it works just fine. When 439 00:24:22,080 --> 00:24:25,760 Speaker 1: we balance something, it stays balanced. It's so this, this, 440 00:24:25,760 --> 00:24:31,080 Speaker 1: this conversation they're having with you about acceptable vibration. Um, 441 00:24:32,000 --> 00:24:35,080 Speaker 1: you know, my conversation to them would be and to you, 442 00:24:35,200 --> 00:24:38,040 Speaker 1: as Frank, do you like blogny you know Blogne he's 443 00:24:38,040 --> 00:24:40,399 Speaker 1: like to a pound. I hope you enjoy the sandwich 444 00:24:40,480 --> 00:24:44,159 Speaker 1: they're giving you because just you know, do you have 445 00:24:44,200 --> 00:24:48,000 Speaker 1: another car in the family. Yes, I have a couple 446 00:24:48,040 --> 00:24:53,760 Speaker 1: of I'll trust a small thing during right, And do 447 00:24:53,840 --> 00:24:56,359 Speaker 1: they do they ride the same way as your as 448 00:24:56,440 --> 00:25:01,280 Speaker 1: your as your Chevy Traverse. Well I'm not in the 449 00:25:01,320 --> 00:25:05,560 Speaker 1: truck off and my white drives right. But my point 450 00:25:05,680 --> 00:25:10,080 Speaker 1: is that if acceptable vibration was really a true myth, 451 00:25:11,080 --> 00:25:13,000 Speaker 1: then why don't why don't you feel it in the 452 00:25:13,000 --> 00:25:14,639 Speaker 1: other two cars and in the other cars that you 453 00:25:14,720 --> 00:25:17,560 Speaker 1: might ride in. So that's that's where that's where the 454 00:25:17,600 --> 00:25:20,560 Speaker 1: Bologna sandwich idea comes from. Is this a tire shop? 455 00:25:20,760 --> 00:25:23,920 Speaker 1: Is this a dealer? Is this your regular mechanic? Who 456 00:25:24,280 --> 00:25:28,119 Speaker 1: is this a tire? Yeah? I won't Yeah, I won't 457 00:25:28,200 --> 00:25:32,119 Speaker 1: name it because I haven't taken it back or discussed 458 00:25:32,119 --> 00:25:36,879 Speaker 1: it with the the the owner. I think they're I 459 00:25:36,960 --> 00:25:39,440 Speaker 1: think they're feeding you alignment. I really do. I'd call 460 00:25:39,520 --> 00:25:43,960 Speaker 1: him on it, you know. I if the tires are balanced, listen, 461 00:25:44,160 --> 00:25:46,680 Speaker 1: this is a simple thing to solve, all right, because 462 00:25:46,680 --> 00:25:49,600 Speaker 1: that's the good news. Take it back, look at the 463 00:25:49,600 --> 00:25:51,399 Speaker 1: tires on the balance, or if if the if the 464 00:25:51,440 --> 00:25:55,120 Speaker 1: machine says, hey it's out of balance, it's out of balance. 465 00:25:55,160 --> 00:25:57,880 Speaker 1: Now we've got to figure out why do we actually 466 00:25:57,960 --> 00:26:00,639 Speaker 1: have a tire going south as a belt shifting? Is 467 00:26:00,640 --> 00:26:04,360 Speaker 1: there a tire issue? It's possible, not likely, but it's 468 00:26:04,359 --> 00:26:08,640 Speaker 1: always possible. Um Or did we have a bad initial 469 00:26:08,720 --> 00:26:11,919 Speaker 1: set up doing the balance you know, anybody can miss it. 470 00:26:12,080 --> 00:26:14,320 Speaker 1: Or did it just hit a pothole and throw a 471 00:26:14,359 --> 00:26:19,240 Speaker 1: weight off? You know, your concerns to me sound legitimate 472 00:26:19,600 --> 00:26:21,399 Speaker 1: and valid. If we were standing at the counter at 473 00:26:21,400 --> 00:26:22,800 Speaker 1: the shop and I'd be going, hey, you know what, 474 00:26:23,160 --> 00:26:25,840 Speaker 1: two things, Frank. Let's go for a ride, show me 475 00:26:25,920 --> 00:26:28,680 Speaker 1: the problem because I want to see it, and then 476 00:26:28,920 --> 00:26:30,600 Speaker 1: give me an hour and let me pull all four 477 00:26:30,640 --> 00:26:33,560 Speaker 1: tires off to a quick balance. UM. I can print 478 00:26:33,640 --> 00:26:36,280 Speaker 1: both before and after, which I'm betting the road Forest 479 00:26:36,320 --> 00:26:38,760 Speaker 1: Machine ken as well. At least then they can show 480 00:26:38,800 --> 00:26:41,600 Speaker 1: you a quarter rounds or less won't make so much 481 00:26:41,600 --> 00:26:43,840 Speaker 1: of a difference. A quarter rounds or more. You know 482 00:26:43,920 --> 00:26:47,840 Speaker 1: that past quarter rounds does make a difference. I would 483 00:26:47,920 --> 00:26:51,320 Speaker 1: be very susceptible or very suspicious of it. And um, 484 00:26:51,920 --> 00:26:54,560 Speaker 1: did something get balanced wrong? And you know, look at 485 00:26:54,560 --> 00:26:56,080 Speaker 1: the rims when they take it off, if they take 486 00:26:56,080 --> 00:27:00,160 Speaker 1: it off in front of you, if one wheel has uh, 487 00:27:00,160 --> 00:27:02,920 Speaker 1: you know, my rule is kind of to three ounces 488 00:27:02,920 --> 00:27:04,960 Speaker 1: a rim. You're approaching max. If we've got a rim 489 00:27:04,960 --> 00:27:08,440 Speaker 1: with four ounces on it, something's off and they're not 490 00:27:08,520 --> 00:27:11,680 Speaker 1: They're not seeing something properly. So I think you're within 491 00:27:11,720 --> 00:27:13,520 Speaker 1: your right. I would go back and talk to the owners, 492 00:27:13,520 --> 00:27:15,439 Speaker 1: say listen, this is what I got, this is what 493 00:27:15,520 --> 00:27:19,160 Speaker 1: I noticed, this is what I've been told. I'm confused. Uh, 494 00:27:19,200 --> 00:27:20,439 Speaker 1: you know, can you take a look at it and 495 00:27:20,440 --> 00:27:22,000 Speaker 1: tell me what's really going on? If they don't give 496 00:27:22,000 --> 00:27:24,159 Speaker 1: you a proper answer, I'd find somebody else that can 497 00:27:24,200 --> 00:27:28,520 Speaker 1: balance right. You let me know, sir. I'm kind of 498 00:27:28,520 --> 00:27:30,040 Speaker 1: curious to hear what the end of this is. So 499 00:27:30,280 --> 00:27:32,280 Speaker 1: by all means, you give us a call back all right, Frank, 500 00:27:34,160 --> 00:27:36,520 Speaker 1: you take care of you, take good care to sir, 501 00:27:36,600 --> 00:27:40,520 Speaker 1: thank you. Nine zero. The car Doctor's cruising back right 502 00:27:40,520 --> 00:27:49,520 Speaker 1: after this running any of the car doctorate your service 503 00:27:50,640 --> 00:27:53,919 Speaker 1: zero zero. Let's get out the Trevor in wiscons And Trevor, 504 00:27:53,920 --> 00:27:58,399 Speaker 1: welcome to the car Doctor. Hello, Yes, sir, I have 505 00:27:59,480 --> 00:28:03,200 Speaker 1: in country okay, and uh, every once in a while 506 00:28:03,240 --> 00:28:05,240 Speaker 1: when I go to start it, um, it just starts 507 00:28:05,280 --> 00:28:07,000 Speaker 1: a little bit and stops right away. And it doesn't 508 00:28:07,040 --> 00:28:10,639 Speaker 1: happen all the time. It's pretty intermittently doing it. I 509 00:28:10,640 --> 00:28:13,720 Speaker 1: took it to the dealership and it didn't fail for them. 510 00:28:13,760 --> 00:28:15,880 Speaker 1: So I was wondering if maybe like a remote car 511 00:28:15,880 --> 00:28:19,920 Speaker 1: starter would work well when when you say it starts 512 00:28:19,920 --> 00:28:22,560 Speaker 1: and then it doesn't start, Trevor, is that it It 513 00:28:22,640 --> 00:28:25,560 Speaker 1: doesn't crank evenly, or it doesn't crank at all? What 514 00:28:25,640 --> 00:28:29,720 Speaker 1: exactly does it? Second? Like a fracts and a half 515 00:28:29,720 --> 00:28:31,680 Speaker 1: a second, it just turns over a little turns over 516 00:28:31,680 --> 00:28:33,760 Speaker 1: and then it just stops like the key's not going 517 00:28:33,800 --> 00:28:37,240 Speaker 1: all the way or one of those plastic deep of right? 518 00:28:37,359 --> 00:28:39,840 Speaker 1: Is it a push button starter? An actual ignition key, 519 00:28:40,720 --> 00:28:44,680 Speaker 1: actual ignition okay? Three eight or three point three leader 520 00:28:46,880 --> 00:28:53,000 Speaker 1: three eight um. Other than that, the car works well, yes, 521 00:28:53,200 --> 00:28:55,920 Speaker 1: I like it two thousand three. I look it even better, 522 00:28:56,000 --> 00:29:02,600 Speaker 1: but higher mileage UM seven four in a lot um. 523 00:29:02,760 --> 00:29:06,239 Speaker 1: One of the things I would do is, you know, 524 00:29:06,600 --> 00:29:09,000 Speaker 1: the problem is this. I'll say it like this. The 525 00:29:09,120 --> 00:29:13,560 Speaker 1: problem is this. When you turn that key, it's it's 526 00:29:13,600 --> 00:29:18,920 Speaker 1: not really a direct connection to the starter anymore, all right. 527 00:29:19,560 --> 00:29:23,760 Speaker 1: It's it's through a series of relays and controls that 528 00:29:23,960 --> 00:29:28,280 Speaker 1: activate the PCN, which activates the BCN, which activates the 529 00:29:28,320 --> 00:29:32,840 Speaker 1: tip them powertrain control module, body computer and totally integrated 530 00:29:32,880 --> 00:29:39,440 Speaker 1: power module, which then finally activates the starter. All right. Yeah, 531 00:29:39,480 --> 00:29:42,640 Speaker 1: there's there's a series of computers between that key and 532 00:29:42,680 --> 00:29:46,800 Speaker 1: the starter motor itself. So you know, if we want 533 00:29:46,800 --> 00:29:49,880 Speaker 1: to diagnose this, one of the things I would do 534 00:29:50,760 --> 00:29:53,000 Speaker 1: is you want to go back to the dealer and say, listen, 535 00:29:53,320 --> 00:29:56,760 Speaker 1: there's gonna be there's two there should be two wires 536 00:29:56,800 --> 00:30:00,120 Speaker 1: at the starter, Okay. One's gonna be the hey one 537 00:30:00,280 --> 00:30:03,600 Speaker 1: one's gonna be the heavy power feed coming off the battery, 538 00:30:04,120 --> 00:30:06,440 Speaker 1: all right, and the other is gonna be the solenoid, 539 00:30:06,520 --> 00:30:09,680 Speaker 1: the solenoid signal wire. I'll call it that because I 540 00:30:09,680 --> 00:30:11,480 Speaker 1: haven't looked at a wiring diagram for one of these 541 00:30:11,480 --> 00:30:13,840 Speaker 1: in a while. What I want to do is I 542 00:30:13,880 --> 00:30:18,479 Speaker 1: want to tap into that solenoid signal wire. I'd prefer 543 00:30:18,560 --> 00:30:21,880 Speaker 1: to do it down close to the starter, just because 544 00:30:22,000 --> 00:30:24,560 Speaker 1: the closer I am to the component i'm testing, the 545 00:30:24,600 --> 00:30:26,280 Speaker 1: better I feel in case there's a problem in the 546 00:30:26,280 --> 00:30:29,080 Speaker 1: harness somewhere else. But what I'd like to do is, 547 00:30:29,120 --> 00:30:31,160 Speaker 1: I'd like to tap in as close to the solenoid 548 00:30:31,200 --> 00:30:34,400 Speaker 1: on that solenoid signal wire as I can with a 549 00:30:34,480 --> 00:30:37,760 Speaker 1: one four. And then I say, I've never explained it. 550 00:30:37,760 --> 00:30:42,320 Speaker 1: It's just a small side like a small sidewalker bulb. 551 00:30:42,440 --> 00:30:45,280 Speaker 1: Say that three times fift, all right, I'm looking to 552 00:30:45,320 --> 00:30:47,360 Speaker 1: see if I'm looking to see if when you turn 553 00:30:47,480 --> 00:30:53,280 Speaker 1: the key, does that ball light up? All right? All right? 554 00:30:53,640 --> 00:30:57,000 Speaker 1: If if, if that ball lights up? And listen, We've 555 00:30:57,200 --> 00:30:59,800 Speaker 1: we've done this from time to time. I've sent customers out. 556 00:31:00,080 --> 00:31:03,760 Speaker 1: Or I'll paint the tips of the bulbs different colors. 557 00:31:03,960 --> 00:31:05,960 Speaker 1: Tell me which tell me which bulb lit up, the 558 00:31:05,960 --> 00:31:08,240 Speaker 1: blue one, the red one, the white one, the yellow one, 559 00:31:08,680 --> 00:31:12,880 Speaker 1: all right, And I'll transplant side marker bulbs into different 560 00:31:12,920 --> 00:31:16,080 Speaker 1: parts of the circuit so I'm not there when it happens. 561 00:31:16,760 --> 00:31:19,200 Speaker 1: But they'll tell me the blue bulb and I know 562 00:31:19,400 --> 00:31:21,080 Speaker 1: which part of the circuit I was testing, and then 563 00:31:21,120 --> 00:31:22,880 Speaker 1: I move on to the next one. And and you 564 00:31:22,880 --> 00:31:25,680 Speaker 1: know it takes time, but you want to solve the problem. 565 00:31:25,680 --> 00:31:27,480 Speaker 1: It takes time and money. You want to solve the problem. 566 00:31:27,520 --> 00:31:30,040 Speaker 1: We'll solve the problem. It's it's just a matter of 567 00:31:30,080 --> 00:31:32,560 Speaker 1: how you attack it. At least if I jumped down 568 00:31:32,600 --> 00:31:35,840 Speaker 1: to the starter and when you have the problem, if 569 00:31:35,880 --> 00:31:38,160 Speaker 1: you're holding the key on and that bulb lights and 570 00:31:38,200 --> 00:31:42,120 Speaker 1: then goes out, I know the problem is somewhere upstream. 571 00:31:42,240 --> 00:31:45,760 Speaker 1: So now maybe I'm gonna jump between the tip them 572 00:31:45,760 --> 00:31:48,640 Speaker 1: and the BCM and if the light stays on, I 573 00:31:48,720 --> 00:31:51,880 Speaker 1: know the problem. The circuit is good till there, and 574 00:31:51,920 --> 00:31:54,240 Speaker 1: it's more likely the tip them, which I'm kind of 575 00:31:54,240 --> 00:31:57,440 Speaker 1: suspective the tip of anyway, totally integrated power modules on 576 00:31:57,520 --> 00:31:59,479 Speaker 1: Christlers are gonna go bad like the sun's gonna come 577 00:31:59,520 --> 00:32:03,320 Speaker 1: up tomorrow. Um, they've been there. They're known issues with corrosion, 578 00:32:03,320 --> 00:32:07,600 Speaker 1: they're known issues to fail internally. Um, you know there 579 00:32:07,640 --> 00:32:09,200 Speaker 1: are known issues to the point that a lot of 580 00:32:09,240 --> 00:32:12,360 Speaker 1: them are on back order for certain cars. So but 581 00:32:12,560 --> 00:32:15,000 Speaker 1: that's how I would attack that problem, and at the 582 00:32:15,160 --> 00:32:18,520 Speaker 1: very least, at the very least, I would make sure 583 00:32:18,560 --> 00:32:21,280 Speaker 1: that they scan this car for fault codes. Are there 584 00:32:21,320 --> 00:32:25,520 Speaker 1: any communication or data bus faults in history for this 585 00:32:25,560 --> 00:32:28,680 Speaker 1: particular vehicle, because that might also give you an indication 586 00:32:28,720 --> 00:32:32,480 Speaker 1: of where the fault lies to. All right, okay, well, 587 00:32:32,520 --> 00:32:35,120 Speaker 1: thank you very much. I appreciate it. You're very welcome, sir. 588 00:32:35,200 --> 00:32:38,320 Speaker 1: Let us know what happens. Eight zero nine zero zero 589 00:32:38,320 --> 00:32:42,520 Speaker 1: The car Doctors coming back right after this welcome back. 590 00:32:42,600 --> 00:32:44,360 Speaker 1: I'm named the car Doctor. No more calls today, but 591 00:32:44,400 --> 00:32:46,400 Speaker 1: the number for next week is eight five five five 592 00:32:46,720 --> 00:32:49,800 Speaker 1: zero nine zero zero The car Doctor seven number, eight 593 00:32:49,840 --> 00:32:53,280 Speaker 1: five five zero nine zero. Keep it handy, keep it local, 594 00:32:53,560 --> 00:32:55,560 Speaker 1: and or a call and leave a message. Tom Ray, 595 00:32:55,600 --> 00:32:57,800 Speaker 1: executive producer, will call you back and get you in 596 00:32:57,800 --> 00:33:00,560 Speaker 1: the next live broadcast beginning next Saturday, two to four 597 00:33:00,640 --> 00:33:03,480 Speaker 1: pm Eastern Time, out of the Car Care Council carcare 598 00:33:03,560 --> 00:33:06,480 Speaker 1: dot org. You know it's traumatic sending the kids away 599 00:33:06,480 --> 00:33:09,920 Speaker 1: to school. Imagine sending the car away for school because 600 00:33:09,960 --> 00:33:12,120 Speaker 1: the car has to take the kids to school. Four 601 00:33:12,160 --> 00:33:14,920 Speaker 1: steps for sending your car away to college. Courtesy the 602 00:33:14,920 --> 00:33:17,480 Speaker 1: Car Care Council carcare dot org. First, one get to 603 00:33:17,560 --> 00:33:20,320 Speaker 1: send a vehicle inspection. College is a busy time for students, 604 00:33:20,560 --> 00:33:22,520 Speaker 1: and it's likely the car care at college will not 605 00:33:22,560 --> 00:33:24,800 Speaker 1: be top of mind. Sure of course not. They'll build 606 00:33:24,840 --> 00:33:27,280 Speaker 1: those frat parties. I mean, um, you know, my daughter 607 00:33:27,320 --> 00:33:29,000 Speaker 1: called the other day, she said, what does five G 608 00:33:29,160 --> 00:33:30,560 Speaker 1: mean tu? I said, that was my bar to have 609 00:33:30,680 --> 00:33:33,880 Speaker 1: in college. She said, no, that's new wireless. Different story. 610 00:33:34,040 --> 00:33:36,040 Speaker 1: But you get to send a vehicle inspection. College is 611 00:33:36,080 --> 00:33:39,520 Speaker 1: a busy time for students. Make sure the kids understand 612 00:33:40,000 --> 00:33:42,640 Speaker 1: and the cars maintained, and they know what to expect 613 00:33:42,840 --> 00:33:46,200 Speaker 1: and what to do. Make an emergency plan? How true? Right? 614 00:33:46,520 --> 00:33:48,440 Speaker 1: What if you get a flat? Does your kid know 615 00:33:48,560 --> 00:33:50,280 Speaker 1: how to change a flat on the side of the road. 616 00:33:50,400 --> 00:33:52,760 Speaker 1: Do they have a flashlight? Do they know? For example, 617 00:33:52,840 --> 00:33:55,080 Speaker 1: if the engine is overheating and their steam coming out 618 00:33:55,080 --> 00:33:58,280 Speaker 1: from under the hood, don't open the hood? All right, 619 00:33:58,520 --> 00:34:00,840 Speaker 1: They've got to fight that human emote. Should don't open 620 00:34:00,880 --> 00:34:02,719 Speaker 1: the hood. We already know the car is broken. Now 621 00:34:02,840 --> 00:34:04,760 Speaker 1: is not the time to to get you know, hurt 622 00:34:04,800 --> 00:34:07,440 Speaker 1: by lifting it up for spray and steam to hit 623 00:34:07,520 --> 00:34:09,279 Speaker 1: us in the face or our body, and and and 624 00:34:09,280 --> 00:34:12,359 Speaker 1: and worse. Right, So make sure they have an emergency plan, 625 00:34:12,640 --> 00:34:15,959 Speaker 1: fully charged cell phone, first aid kit. Listen, they're going 626 00:34:16,000 --> 00:34:18,560 Speaker 1: into winter most likely depending on where they're going. Are 627 00:34:18,600 --> 00:34:21,080 Speaker 1: they ready for bad weather and ice? Scraper a snowbrush, 628 00:34:21,120 --> 00:34:24,800 Speaker 1: a small shovel? All right? Um? You know? Make sure 629 00:34:25,440 --> 00:34:28,759 Speaker 1: they review the on lyric online car Here Council's Guide, 630 00:34:28,800 --> 00:34:30,839 Speaker 1: carcre gut, and they become familiar with the owner's manual. 631 00:34:31,000 --> 00:34:32,759 Speaker 1: Let him know where the owner's manual is. If they 632 00:34:32,760 --> 00:34:35,200 Speaker 1: have a wheelock Hey, if the car is wheelocks, where's 633 00:34:35,239 --> 00:34:37,240 Speaker 1: the wheelock key? And then I had to change of flat? 634 00:34:37,440 --> 00:34:40,000 Speaker 1: Can they at least tell the roadside service, Hey, here's 635 00:34:40,040 --> 00:34:42,400 Speaker 1: the wheelock key, so I can I can change the flat? 636 00:34:42,440 --> 00:34:45,720 Speaker 1: Where's the wheelock key? Last, make sure they stay on schedule. 637 00:34:45,800 --> 00:34:48,000 Speaker 1: Know when they're coming home. Schedule a date with your 638 00:34:48,000 --> 00:34:49,640 Speaker 1: mechanics so that they can do the oil change and 639 00:34:49,719 --> 00:34:52,360 Speaker 1: filters and fluids while they're home for the holidays. And 640 00:34:52,400 --> 00:34:54,319 Speaker 1: it's a good safe college here for one and all 641 00:34:54,520 --> 00:34:57,000 Speaker 1: more information at carcare dot org. Until the next time. 642 00:34:57,040 --> 00:35:00,480 Speaker 1: I'm Monindian, the car doctor mechanics aren't expensive. The eceless, 643 00:35:05,200 --> 00:35:07,080 Speaker 1: she simp