WEBVTT - Against the Rules Presents: Cautionary Tales

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<v Speaker 1>Pushkin. This thing still on. Michael Lewis here. Guess what.

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<v Speaker 1>I'm working on a second season of Against the Rules.

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<v Speaker 1>I had so much fun doing season one that I

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<v Speaker 1>decided to keep going. I'm back in the field with

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<v Speaker 1>my producers, talking to people and poking around. The next

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<v Speaker 1>season is going to be about coaches and why the

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<v Speaker 1>role of coach has expanded so far beyond sports in

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<v Speaker 1>American life. If everybody hates the ref, everyone seems to

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<v Speaker 1>love the coach these days. In season two, I'm going

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<v Speaker 1>to explore why it's out next spring. Meanwhile, I have

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<v Speaker 1>something else for you to listen to. It's a new

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<v Speaker 1>show from Pushkin Industries by a British writer I really admire.

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<v Speaker 1>His name is Tim Harford. He's a familiar voice on

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<v Speaker 1>the BBC. Whereas most recent series was about the modern

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<v Speaker 1>inventions we might not have noticed but would shape our lives,

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<v Speaker 1>this new show from Tim is called Cautionary Tales, and

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<v Speaker 1>it's full of spectacular stories about other people's mistakes, my

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<v Speaker 1>favorite kind of mistakes. Tim and his team of actors

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<v Speaker 1>re enact airship disasters and great frauds and safety systems

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<v Speaker 1>gone awry, and then he tells us what we can

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<v Speaker 1>learn from it all. We've got one of the first

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<v Speaker 1>episodes right here. This one is an unbelievable story about

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<v Speaker 1>an enormous tanker about to crash into the coast of England.

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<v Speaker 1>Give it a listen, then go subscribe to Cautionary Tales

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<v Speaker 1>wherever you listen to your podcasts to hear more from Tim.

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<v Speaker 1>And I promise I'll be back in this feed before

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<v Speaker 1>you know it. Here's Tim Harford. I opened the wrapping

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<v Speaker 1>paper hurriedly with nervous hands, excited to get at the

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<v Speaker 1>gift inside. Little did I know, disaster was about to

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<v Speaker 1>enter my previously happy childhood. It wasn't a disaster visited

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<v Speaker 1>on mean or my family. It was a catalog of

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<v Speaker 1>disasters for everyone else. For the gift was a book,

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<v Speaker 1>and it was titled, in bold letters on a blood

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<v Speaker 1>red background, the World's Greatest Mistakes. The stories were set

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<v Speaker 1>out like a trashy and exciting tabloid newspaper. Some were absurd,

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<v Speaker 1>like the bride who accidentally married the best man. Some

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<v Speaker 1>of them were famous tragedies, the Titanic slipping beneath the

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<v Speaker 1>icy sea, funny or sad. All of them fascinated me,

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<v Speaker 1>and I realized something that has guided me throughout my life.

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<v Speaker 1>Learning from other people's mistakes is a lot less painful

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<v Speaker 1>than learning from your own. My name is Tim Harford.

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<v Speaker 1>Some people call me the undercover Economist. I use scientific

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<v Speaker 1>ideas to help people think more clearly about the world

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<v Speaker 1>in my books, my ted Talks, my BBC shows, and

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<v Speaker 1>my column for the Financial Times. That may sound all

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<v Speaker 1>very grown up, but part of me is that little

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<v Speaker 1>boy who loved stories of catastrophe, mistake and mayhem. So

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<v Speaker 1>I still seek out and collect such stories, but now

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<v Speaker 1>I probe the details. I challenge the orthodox view and

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<v Speaker 1>look for the root causes and ponder how disaster could

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<v Speaker 1>have been prevented. In short, I look for the painless

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<v Speaker 1>lessons they can teach me. And now I want to

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<v Speaker 1>share some of these cautionary tales with you too. Each

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<v Speaker 1>story has a moral, each story is true, and each story,

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<v Speaker 1>if you're not careful, could happen to you. So gather

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<v Speaker 1>closer and I'll begin. We pray thee Lord, not that

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<v Speaker 1>rex should happen, but that if any Rex do happen,

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<v Speaker 1>thou wilt guide them to the silly isles for the

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<v Speaker 1>benefit of the poor. Inhabitants. That's an old prayer from

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<v Speaker 1>the Isles of Scilly. The isles are just off the

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<v Speaker 1>coast of Cornwall, the southwest tip of Great Britain, and

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<v Speaker 1>that prayer has been answered many times. The rocks around

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<v Speaker 1>the islands have a fearsome reputation and it's well earned.

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<v Speaker 1>One autumn night in seventeen oh seven, the Royal Navy

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<v Speaker 1>lost its way in a storm. The flagship HMS Association

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<v Speaker 1>struck a rock and went down in minutes. Eight hundred

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<v Speaker 1>men drowned behind it. HMS Saint George hit the rocks

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<v Speaker 1>and became stuck. So did HMS Phoenix, did HS Firebrow.

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<v Speaker 1>HMS Romney lost her entire crew. HMS Eagle was shattered

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<v Speaker 1>on the cruel stone. Hundreds more sailors died. That dreadful

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<v Speaker 1>night was one of the worst disasters in the history

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<v Speaker 1>of the British Navy. Local legend has it that there

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<v Speaker 1>was one notable survivor, that the Commander in Chief of

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<v Speaker 1>the British Fleets, Sir Cloudsley Shovel, was washed up on

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<v Speaker 1>the beaches of the Aisles of Scilly, but was strangled

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<v Speaker 1>by a local woman who fancied wearing his Emerald ring

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<v Speaker 1>herself if she had been praying the old prayer God

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<v Speaker 1>or the devil had been listening. It is a dark tale,

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<v Speaker 1>but the story I shall tell you today is a

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<v Speaker 1>far stranger one. It was some time after dawn on

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<v Speaker 1>Saturday March the eighteenth, nineteen sixty seven. Martyr Christie was

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<v Speaker 1>a langoustier, a French lobster boat, fishing for crayfish and

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<v Speaker 1>crab between the mainland and the Isles of Scilly. Twenty

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<v Speaker 1>one miles further west on deck was Captain Gui Folich,

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<v Speaker 1>another langoustier, was near by, both of them enjoying rich pickings.

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<v Speaker 1>A few hundred yards north of the Seven Stones. The

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<v Speaker 1>Seven Stones make up a vicious reef about one third

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<v Speaker 1>of the way between the Isles of Scilly and the mainland.

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<v Speaker 1>At low tide, the unyielding rocks are visible, but even

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<v Speaker 1>at high tide there marked by a lighthouse vessel warning

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<v Speaker 1>ships to stay away. Gui Folich looked up from his

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<v Speaker 1>lobster lions to see an unexpected sight, a vast black

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<v Speaker 1>hull coming over the horizon from an unusual direction. He

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<v Speaker 1>was surprised. A major vessel in that position would usually

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<v Speaker 1>have passed outside of the aisles of Scilly rather than

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<v Speaker 1>squeezing between them and the mainland. True, a big ship

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<v Speaker 1>could come between the aisles of Scilly and the mainland,

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<v Speaker 1>passing on either side of the seven Stones, but it

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<v Speaker 1>would be a little on the tight side. And this ship,

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<v Speaker 1>a supertanker, was very big. Indeed, in fact, it was

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<v Speaker 1>the thirteenth biggest ship in the world. On the lighthouse vessel,

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<v Speaker 1>the two seamen on watch saw the tanker approaching too.

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<v Speaker 1>Have you seen this? Have you? Yeah? Look at that

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<v Speaker 1>big bastro coming up. Gifolich could see the huge ship

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<v Speaker 1>coming straight towards him as he fished kayak, but he

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<v Speaker 1>wasn't worried. In between him and the oncoming juggernaut were

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<v Speaker 1>the seven Stones. He later said, I was sure that

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<v Speaker 1>before ever eating us, you would go on to the rugs.

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<v Speaker 1>He yelled to his men, stop work, you're going to

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<v Speaker 1>see something extraordinary. All seven of them lined up on

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<v Speaker 1>the rail of Marta Christie to watch the oil tanker

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<v Speaker 1>bear closer and closer, four miles, three miles. Folich was

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<v Speaker 1>sure it was doomed. It just wasn't possible to turn

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<v Speaker 1>a supertanker that quickly. Was it? Actually? Folich wasn't quite right.

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<v Speaker 1>The tanker, whose name was Torry Canyon did still have

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<v Speaker 1>room to turn. This wasn't a storm tossed fleet of

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<v Speaker 1>sailing ships fumbling through the darkness. The weather was good,

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<v Speaker 1>the visibility was good. Torry Canyon was a superb ship,

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<v Speaker 1>in fine working order and armed with radar. The seven

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<v Speaker 1>Stones were clearly marked on every chart, as well as

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<v Speaker 1>being identified by the position of the lighthouse vessel. But

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<v Speaker 1>Tory Canyon still wasn't turning. Gather close and listen to

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<v Speaker 1>my cautionary tail. Nobody knew it at the time, but

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<v Speaker 1>the trouble all started with a radio message from milford Haven,

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<v Speaker 1>the harbor towards which Torry Canyon was sailing. Milford Haven

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<v Speaker 1>is a major UK port, and the thing you need

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<v Speaker 1>to know about ports in the UK is that the

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<v Speaker 1>difference between high tide and low tide can be enormous.

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<v Speaker 1>What's more, there are high tides and high tides, some

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<v Speaker 1>are higher than others. The message from Milford Haven was

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<v Speaker 1>simple enough. Torry Canyon needed to hurry. If the ship

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<v Speaker 1>didn't arrive by eleven pm on Saturday evening, March the eighteenth,

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<v Speaker 1>nineteen sixty seven, it would miss the extra high tide

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<v Speaker 1>wouldn't be able to slip into the harbor and dock.

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<v Speaker 1>It would then have to wait another six days before

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<v Speaker 1>the tide would once more be high enough. Missing the

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<v Speaker 1>eleven pm deadline would mean a very expensive delay. That

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<v Speaker 1>news put Captain Pastrengo Rugiati under pressure. He had no

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<v Speaker 1>more than one or two hours margin, not a lot,

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<v Speaker 1>but Rujiahti had coped with worse. He'd been a navigator

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<v Speaker 1>on an Italian submarine during the war, had survived a

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<v Speaker 1>German prison camp, and had been commanding oil tankers for

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<v Speaker 1>twenty years. Captain Rujati was in many ways a genial fellow,

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<v Speaker 1>chatty and hospitable. He liked to eat good food, but

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<v Speaker 1>insisted he shouldn't be served anything that wasn't available to

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<v Speaker 1>his crew. As a result, the men on Torry Canyon

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<v Speaker 1>ate very well. But Rujiahti was also a detailsman who

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<v Speaker 1>kept a close eye on his officers. Rugiasty was extremely conscientious.

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<v Speaker 1>He was a man who wanted to know absolute, loutely everything.

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<v Speaker 1>Perhaps because of that, Ruggiati stayed up late on the

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<v Speaker 1>Friday night before landfall preparing the paperwork for when they docked.

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<v Speaker 1>It was only at half past three in the morning

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<v Speaker 1>that he went to bed, leaving instructions that he was

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<v Speaker 1>to be awakened first thing when the Aisles of Silly

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<v Speaker 1>were sighted. It was half past six in the morning

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<v Speaker 1>when the Aisles of Scilly appeared on the radar, about

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<v Speaker 1>thirty five miles away. First Officer Silvano Bonfilio was on duty,

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<v Speaker 1>and the position of the ship relative to the Isles

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<v Speaker 1>of Scilly was an unpleasant surprise. Torry Canyon, plowing through

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<v Speaker 1>the night across the ocean had been pushed off its

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<v Speaker 1>intended course by the current and the winds. It was

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<v Speaker 1>now headed between the islands and the mainland. Bonfilio immediately

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<v Speaker 1>changed course, steering away from the channel, figuring that Captain

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<v Speaker 1>Rugiati had intended to pass outside of the islands, but

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<v Speaker 1>he hedged his beds. Rather than out to sea or

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<v Speaker 1>closer to the mainland, he was bearing straight towards the

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<v Speaker 1>Isles of Scilly. He then woke up Captain Ruggiati. Rugiati

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<v Speaker 1>was angry. Was it because Bonfilio had changed course without checking,

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<v Speaker 1>Was it because the new course was neither one thing

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<v Speaker 1>nor another? Or was he just sleep deprived will our

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<v Speaker 1>original heaving of eighteen degrees be free of the Sillies? Yes,

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<v Speaker 1>then continue on course eighteen degrees. I intend to pass

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<v Speaker 1>to the starboard of the Silly Isles. When Filio was

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<v Speaker 1>so surprised he had to check that it understood the order,

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<v Speaker 1>which irritated Ruggiati. Still further Still, a maneuver shouldn't be

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<v Speaker 1>too perilous. It was perfectly possible to get even a

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<v Speaker 1>large ship through. The standard manual for navigating the waters

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<v Speaker 1>around the coast of the British Isles is called the

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<v Speaker 1>Channel Pilot. If Captain Ruggiati had consulted a copy, here's

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<v Speaker 1>what it would have said. The actual width of the

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<v Speaker 1>channel between the nearest of the Silly Islands and Land's

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<v Speaker 1>End is twenty one miles, but as the route taken

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<v Speaker 1>by all large vessels should be eastward of seven stones

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<v Speaker 1>light vessel, the navigable channel can only be considered as

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<v Speaker 1>twelve miles wide. The lights render the passage perfectly simple

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<v Speaker 1>at night as well as by day in ordinarily clear weather.

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<v Speaker 1>But as there is no part of the coast of

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<v Speaker 1>England more subject to sudden changes of weather, the greatest

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<v Speaker 1>vigilance is necessary and a vessel's position, even in the

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<v Speaker 1>clearest weather, should be checked by cross bearings at short intervals.

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<v Speaker 1>But Captain Rugiati Alas did not have a copy of

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<v Speaker 1>the channel pilot on board, and so he missed two

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<v Speaker 1>important pieces of wisdom. First, if you want to go

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<v Speaker 1>between the Isles of Scilly and the mainland, be careful. Second,

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<v Speaker 1>pass between the mainland and the seven Stones. There is

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<v Speaker 1>an alternative route between the seven Stones and the Aisles

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<v Speaker 1>of Silly themselves, but the channel pilot doesn't mention it

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<v Speaker 1>because it's narrower, six and a half miles wide rather

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<v Speaker 1>than twelve. Why take the narrower channel when you could

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<v Speaker 1>take the broader one. Of course, you could still fit

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<v Speaker 1>an oil tanker through the narrower gap, even an oil

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<v Speaker 1>tanker that's nearly as big as the Chrysler building, but

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<v Speaker 1>you'd be cutting it close. You'd be better and nothing

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<v Speaker 1>went wrong. Inertia is a powerful thing. That's true for

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<v Speaker 1>an oil tanker the size of Torry Canyon, which needed

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<v Speaker 1>nearly five minutes to make a ninety degree turn, during

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<v Speaker 1>which time it would travel a mile and a half

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<v Speaker 1>at cruising speed. But inertia is a powerful thing for humans. Too.

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<v Speaker 1>We also sometimes struggle to change course. Psychologists have identified

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<v Speaker 1>a strong bias towards the status quo. For example, whether

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<v Speaker 1>we sign up for a workplace pension plan or not

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<v Speaker 1>seems to depend on whatever the status quo is. If

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<v Speaker 1>the default option is to sign up, we sign up.

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<v Speaker 1>If the default is to stay out, we stay out.

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<v Speaker 1>As I say, inertia is powerful. Psychologists who study accidents

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<v Speaker 1>have a name for a particular form of inertia. They

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<v Speaker 1>call it plan continuation bias. It's best known in aviation.

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<v Speaker 1>Pilots form a plan and then are reluctant to change it,

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<v Speaker 1>even if the circumstances suggest they should. The pilots themselves

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<v Speaker 1>have another name for it, get their itis. The classic

0:16:03.076 --> 0:16:05.836
<v Speaker 1>form of get their itis is an approach to an

0:16:05.836 --> 0:16:09.596
<v Speaker 1>airfield with a storm coming in. If you and well

0:16:09.636 --> 0:16:13.316
<v Speaker 1>before the storm arrives, no problem. If the storm arrives

0:16:13.396 --> 0:16:17.156
<v Speaker 1>before you land, that's not a crisis either. It's a hassle.

0:16:17.396 --> 0:16:20.036
<v Speaker 1>You have to divert to another airfield, with all the delay,

0:16:20.276 --> 0:16:23.916
<v Speaker 1>expense and annoyance that implies. But you do it because

0:16:23.916 --> 0:16:29.196
<v Speaker 1>you don't want to fly into a dangerous storm. The

0:16:29.356 --> 0:16:33.116
<v Speaker 1>risk comes, and the storm is closing in, but there's

0:16:33.156 --> 0:16:37.196
<v Speaker 1>still a window of opportunity to land. The landing strip

0:16:37.276 --> 0:16:41.236
<v Speaker 1>is so close, just minutes away. Tunnel vision sets in,

0:16:41.636 --> 0:16:44.876
<v Speaker 1>people start to hurry, Margins for error are stripped away.

0:16:45.716 --> 0:16:49.076
<v Speaker 1>Usually there's no harm done. The pilot lands just as

0:16:49.116 --> 0:16:53.156
<v Speaker 1>the storm rips across, and congratulates himself or herself for

0:16:53.316 --> 0:16:58.036
<v Speaker 1>keeping cool and showing skill under pressure. But sometimes the

0:16:58.076 --> 0:17:03.196
<v Speaker 1>consequences are more serious. One study of get their Itis

0:17:03.196 --> 0:17:06.836
<v Speaker 1>looked at twenty occasions when thunderstorms had closed in at

0:17:06.876 --> 0:17:13.076
<v Speaker 1>Hartsfield Jackson, Atlanta's major international airport. Again and again, pilots

0:17:13.116 --> 0:17:17.116
<v Speaker 1>decided to chant a risky landing, risky in the sense

0:17:17.196 --> 0:17:21.396
<v Speaker 1>that the Federal Aviation Administration's official guidelines would have advised

0:17:21.396 --> 0:17:25.596
<v Speaker 1>against it. One plane after another would land under ever

0:17:25.836 --> 0:17:31.676
<v Speaker 1>more perilous conditions, until eventually one flight crew would resist

0:17:31.716 --> 0:17:36.036
<v Speaker 1>the inertia and decide to divert elsewhere. At that point,

0:17:36.156 --> 0:17:40.876
<v Speaker 1>every subsequent plane would also decide to divert. The madness

0:17:41.036 --> 0:17:44.836
<v Speaker 1>only ended when someone set an example and changed the plan.

0:17:51.316 --> 0:17:54.356
<v Speaker 1>I'm no airline pilots, but I sometimes suffer from get

0:17:54.396 --> 0:17:57.076
<v Speaker 1>their itis in my own life. Perhaps you do too.

0:17:57.676 --> 0:18:00.996
<v Speaker 1>For me, it tends to emerge when dealing with family logistics.

0:18:01.196 --> 0:18:03.596
<v Speaker 1>I've got three children at two different schools, and they

0:18:03.636 --> 0:18:06.196
<v Speaker 1>all have their hobbies and sports and all usual things.

0:18:06.956 --> 0:18:09.036
<v Speaker 1>I'm sure many parents will be familiar with the play

0:18:09.316 --> 0:18:13.316
<v Speaker 1>spinning that this sometimes involves. But then something goes wrong.

0:18:13.796 --> 0:18:16.116
<v Speaker 1>The cars in the shop to be repaired, No problem,

0:18:16.156 --> 0:18:18.996
<v Speaker 1>we can bike instead. Then someone needs to be at

0:18:19.036 --> 0:18:21.836
<v Speaker 1>home to meet the plumber. We make contingency plans and

0:18:21.916 --> 0:18:24.116
<v Speaker 1>they seem like they'll be fine, but then a fresh

0:18:24.196 --> 0:18:28.716
<v Speaker 1>errand appears, or a babysitter calls to cancel. As complications mount,

0:18:28.756 --> 0:18:32.596
<v Speaker 1>the plan starts to resemble an increasingly precarious assembly of

0:18:32.676 --> 0:18:36.876
<v Speaker 1>stages and steps, lift, swaps and rendezvous. It's a Rube

0:18:36.916 --> 0:18:41.716
<v Speaker 1>Goldberg fever dream of an itinerary. And then, if I'm lucky,

0:18:42.236 --> 0:18:45.396
<v Speaker 1>either I or my wife will find enough headspace to

0:18:45.436 --> 0:18:52.196
<v Speaker 1>say this is crazy. Someone's going to have to skip

0:18:52.276 --> 0:18:54.876
<v Speaker 1>dance class tonight. We'll call the plumber to see if

0:18:54.916 --> 0:18:59.476
<v Speaker 1>tomorrow's okay. Instead, we'll replace the entire time and motion

0:18:59.636 --> 0:19:04.996
<v Speaker 1>nightmare with something radically simpler. But that's hard to do

0:19:05.596 --> 0:19:09.796
<v Speaker 1>because of the inertia, because of the plan continuation by us,

0:19:10.276 --> 0:19:13.276
<v Speaker 1>and the more the pressure mounts, the harder it is

0:19:13.316 --> 0:19:18.116
<v Speaker 1>to see clearly just how precarious everything has become. I

0:19:18.196 --> 0:19:21.636
<v Speaker 1>become so fixated on executing the plan that I don't

0:19:21.716 --> 0:19:25.876
<v Speaker 1>have a moment to realize that it's now a stupid plan.

0:19:29.596 --> 0:19:32.596
<v Speaker 1>Captain Rugiati was under pressure to reach the harbor at

0:19:32.596 --> 0:19:35.156
<v Speaker 1>Milford Haven in time, and had been woken with the

0:19:35.276 --> 0:19:38.516
<v Speaker 1>unwelcome news that the ship was off course too far

0:19:38.596 --> 0:19:42.916
<v Speaker 1>towards the mainland. If he'd stopped to think or to

0:19:42.996 --> 0:19:45.996
<v Speaker 1>talk to his officers, he would have realized that he

0:19:46.116 --> 0:19:49.076
<v Speaker 1>still had time to turn and go the long way

0:19:49.156 --> 0:19:53.196
<v Speaker 1>round outside the Aisles of Scilly. He only had an

0:19:53.196 --> 0:19:56.356
<v Speaker 1>hour or two to spare, but a brief calculation would

0:19:56.356 --> 0:19:59.836
<v Speaker 1>have revealed that the detour would have cost just twenty

0:19:59.876 --> 0:20:04.476
<v Speaker 1>nine minutes. Yet he didn't pause to reflect. He snapped

0:20:04.476 --> 0:20:07.156
<v Speaker 1>at Bonfilio and ordered him to stick to the course

0:20:07.196 --> 0:20:10.916
<v Speaker 1>that would now cut inside the Isles of Scilly. Nor

0:20:10.956 --> 0:20:13.556
<v Speaker 1>did he reflect that, since his ship had already been

0:20:13.556 --> 0:20:16.996
<v Speaker 1>deflected by the current and the wind, those forces might

0:20:17.036 --> 0:20:20.356
<v Speaker 1>well continue to work upon the ship, moving it out

0:20:20.396 --> 0:20:24.356
<v Speaker 1>of its intended position. Under time pressure, he began to

0:20:24.396 --> 0:20:28.836
<v Speaker 1>suffer get their itis. His plan was risky, and his

0:20:28.916 --> 0:20:36.436
<v Speaker 1>plan was not about to change. At eight eighteen am,

0:20:36.476 --> 0:20:40.436
<v Speaker 1>a junior officer calculated their position, this being the days

0:20:40.476 --> 0:20:43.196
<v Speaker 1>before GPS. He did it with the ship's charts, a

0:20:43.276 --> 0:20:47.796
<v Speaker 1>compass bearing, and a radar reading old school, but the

0:20:47.876 --> 0:20:51.516
<v Speaker 1>inexperienced officer was anxious. He wasn't convinced he'd got the

0:20:51.516 --> 0:20:56.356
<v Speaker 1>ship's position exactly right, but he didn't speak up. After all,

0:20:56.356 --> 0:20:58.516
<v Speaker 1>there'd be another chance to take a fix in ten

0:20:58.516 --> 0:21:03.716
<v Speaker 1>minutes or so. Captain Rugiati wasn't speaking up either, as

0:21:03.716 --> 0:21:07.636
<v Speaker 1>the ship steamed north at sixteen knots nearly twenty miles

0:21:07.676 --> 0:21:10.796
<v Speaker 1>an hour. He had already decided which course he would take,

0:21:11.596 --> 0:21:14.436
<v Speaker 1>but he hadn't told his crew, which meant that they

0:21:14.516 --> 0:21:17.356
<v Speaker 1>hadn't had a chance to comment, and they didn't feel

0:21:17.436 --> 0:21:22.396
<v Speaker 1>entitled to ask. Captain Rugatti had actually decided to pass

0:21:22.596 --> 0:21:26.116
<v Speaker 1>through the narrow channel, which involved bending the ship's course

0:21:26.156 --> 0:21:31.156
<v Speaker 1>in a long, slow curve to the left. Why Perhaps

0:21:31.196 --> 0:21:35.076
<v Speaker 1>because it was the most direct route, but mostly because

0:21:35.796 --> 0:21:39.276
<v Speaker 1>well why not? To me? It was, they say, But

0:21:39.476 --> 0:21:42.236
<v Speaker 1>should he not have taken just a few more minutes

0:21:42.276 --> 0:21:45.476
<v Speaker 1>to avoid the narrow route? That was never in my mind.

0:21:47.596 --> 0:21:51.596
<v Speaker 1>That's a revealing turn of phrase. Never, in my mind,

0:21:52.116 --> 0:21:56.436
<v Speaker 1>Pastrenger Rugiati didn't even consider the possibility of going through

0:21:56.476 --> 0:21:59.636
<v Speaker 1>the wider channel. And while that might seem strange to

0:21:59.716 --> 0:22:03.436
<v Speaker 1>you or me, it's a natural feature of planned continuation

0:22:03.556 --> 0:22:07.076
<v Speaker 1>by us. As the tunnel vision develops. We don't even

0:22:07.156 --> 0:22:10.476
<v Speaker 1>think about alternatives to our ishor plan. We don't have

0:22:10.516 --> 0:22:29.916
<v Speaker 1>the bandwidth. We continue to plow on. In two thousand

0:22:29.916 --> 0:22:33.156
<v Speaker 1>and five, a young boy was rushed into a hospital

0:22:33.156 --> 0:22:37.236
<v Speaker 1>emergency room. He suffered from asthma, and he was in distress.

0:22:37.556 --> 0:22:41.196
<v Speaker 1>He was finding it harder to breathe and harder and harder,

0:22:41.396 --> 0:22:46.436
<v Speaker 1>and then his breathing stopped. The medical team quickly strapped

0:22:46.436 --> 0:22:49.316
<v Speaker 1>an oxygen mask on to the boy. That should have helped,

0:22:49.756 --> 0:22:54.036
<v Speaker 1>but instead his heart stopped beating two. There were eight

0:22:54.276 --> 0:22:57.196
<v Speaker 1>trained medical professionals in the room, taking it in turns

0:22:57.236 --> 0:23:01.516
<v Speaker 1>to perform CPR on the boy. Still no pulse, Still

0:23:01.956 --> 0:23:07.436
<v Speaker 1>no breathing. The minutes ticked by a doctor slid a

0:23:07.476 --> 0:23:10.076
<v Speaker 1>breathing tube down the boy's throat. No thing's happening. Is

0:23:10.116 --> 0:23:13.316
<v Speaker 1>the tube in position? The tube's fine? I checked, Is

0:23:13.316 --> 0:23:16.756
<v Speaker 1>there any pulse? Still nothing? Let's take the breathing tube

0:23:16.756 --> 0:23:20.956
<v Speaker 1>out and try the airbag again. It's not helping. No,

0:23:21.156 --> 0:23:24.556
<v Speaker 1>it wasn't helping. And the reason it wasn't helping was

0:23:24.596 --> 0:23:28.476
<v Speaker 1>because the breathing apparatus was broken. It would have taken

0:23:28.516 --> 0:23:31.876
<v Speaker 1>a few seconds to check if any of the five

0:23:31.956 --> 0:23:36.236
<v Speaker 1>nurses or three doctors had thought to check, but they

0:23:36.276 --> 0:23:39.676
<v Speaker 1>didn't think, not until the boy had been deprived of

0:23:39.716 --> 0:23:46.996
<v Speaker 1>oxygen for ten minutes. Thankfully, this wasn't a tragedy. It

0:23:47.116 --> 0:23:50.356
<v Speaker 1>was a training exercise. Instead of a real boy, it

0:23:50.476 --> 0:23:52.476
<v Speaker 1>was a medical dummy that was lying on the bed

0:23:52.796 --> 0:23:57.116
<v Speaker 1>failing to produce a simulated pulse or simulated respiration because

0:23:57.116 --> 0:24:04.956
<v Speaker 1>the medical team didn't step back and think. This training

0:24:04.996 --> 0:24:09.556
<v Speaker 1>scenario was conducted nineteen times, and videos of the exercise

0:24:09.636 --> 0:24:13.876
<v Speaker 1>were studded by Marlist Christiansen, a professor of organizational behavior

0:24:14.556 --> 0:24:19.876
<v Speaker 1>and previously the doctor Professor. Christiansen found that some medical

0:24:19.916 --> 0:24:22.916
<v Speaker 1>teams took just seconds to identify the problem with a

0:24:22.956 --> 0:24:28.356
<v Speaker 1>breathing equipment. This isn't working, it's broken. That's impressive, But

0:24:28.476 --> 0:24:31.996
<v Speaker 1>perhaps more impressive were the teams who started with the

0:24:32.036 --> 0:24:35.036
<v Speaker 1>wrong theory about the problem, but didn't get stuck on

0:24:35.116 --> 0:24:38.676
<v Speaker 1>that idea. They didn't fixate on one possibility, or keep

0:24:38.716 --> 0:24:42.396
<v Speaker 1>repeating the same approach over and over again. They would

0:24:42.396 --> 0:24:45.556
<v Speaker 1>talk through what they were thinking and challenge themselves and

0:24:45.716 --> 0:24:50.716
<v Speaker 1>each other. They could change course, but not every team

0:24:50.796 --> 0:24:54.676
<v Speaker 1>did that. Many teams would hammer away at the same plan,

0:24:55.116 --> 0:24:57.836
<v Speaker 1>regardless of the signs that it wasn't going to work.

0:24:58.356 --> 0:25:01.756
<v Speaker 1>They didn't step back and think, They didn't talk things through,

0:25:02.396 --> 0:25:08.716
<v Speaker 1>They just kept going. Could Captain Rugiati avoid the same fate.

0:25:15.156 --> 0:25:18.916
<v Speaker 1>Captain Rugatti is now trying to curve his ship through

0:25:18.956 --> 0:25:22.236
<v Speaker 1>the narrower channel. He doesn't even have the full six

0:25:22.276 --> 0:25:25.236
<v Speaker 1>and a half miles to aim at because he's approaching

0:25:25.276 --> 0:25:29.196
<v Speaker 1>at an angle. He's left himself precious little margin for error.

0:25:29.756 --> 0:25:33.396
<v Speaker 1>As it is, Torry Canyon is heading straight for the

0:25:33.436 --> 0:25:38.476
<v Speaker 1>submerged rocks at half past eight. As the slow, slow

0:25:38.596 --> 0:25:43.156
<v Speaker 1>turn begins, two fishing boats appear on the radar, the

0:25:43.236 --> 0:25:47.956
<v Speaker 1>two French langoustiers that are watching the oncoming supertanker with astonishment.

0:25:48.916 --> 0:25:52.316
<v Speaker 1>Rugiati had planned to keep turning, but now he has

0:25:52.356 --> 0:25:56.036
<v Speaker 1>to ensure he doesn't hit the boats. Suddenly, floats come

0:25:56.076 --> 0:25:58.756
<v Speaker 1>into view. There are a sign of fishing nets beneath

0:25:58.756 --> 0:26:02.836
<v Speaker 1>the surface. Tory Canyon can't possibly avoid them all and

0:26:03.036 --> 0:26:07.276
<v Speaker 1>slices through one set of nets. Captain Rugiati pauses his

0:26:07.396 --> 0:26:11.916
<v Speaker 1>turn in order not to shred thet He's now heading

0:26:12.076 --> 0:26:14.756
<v Speaker 1>very close to where he thinks the stones are, but

0:26:14.876 --> 0:26:17.116
<v Speaker 1>he still hopes to be able to resume his turn

0:26:17.476 --> 0:26:22.836
<v Speaker 1>after passing the nets. But meanwhile, all the while, the

0:26:22.956 --> 0:26:28.436
<v Speaker 1>current has been gently, insistently pushing Torry Canyon closer and

0:26:28.636 --> 0:26:33.436
<v Speaker 1>closer to the seven Stones. At this point, Rugiati seems

0:26:33.436 --> 0:26:36.396
<v Speaker 1>to have woken up to the danger. He has precious

0:26:36.396 --> 0:26:40.036
<v Speaker 1>little room for maneuver. Rather than curving out of danger,

0:26:40.236 --> 0:26:43.836
<v Speaker 1>he's heading directly towards the seven Stones. He was later

0:26:43.876 --> 0:26:45.876
<v Speaker 1>asked whether he would have been heading that way if

0:26:45.916 --> 0:26:49.356
<v Speaker 1>not for the fishing boats and their nets. No, only

0:26:49.356 --> 0:26:52.756
<v Speaker 1>a madman would have followed. In northern course, Rugiati now

0:26:52.796 --> 0:26:55.996
<v Speaker 1>knows his heading is dangerous. His plan to go through

0:26:56.036 --> 0:27:00.116
<v Speaker 1>the narrow channel is being frustrated, but as the pressure rises,

0:27:00.316 --> 0:27:04.356
<v Speaker 1>he can't step back and form a better plan. Why

0:27:04.396 --> 0:27:07.476
<v Speaker 1>doesn't he slow down? Why doesn't he abandon his plan

0:27:07.596 --> 0:27:11.036
<v Speaker 1>to turn left into the channel and instead turned sharply

0:27:11.116 --> 0:27:15.876
<v Speaker 1>right into deep water. That was never in my mind. Never.

0:27:17.756 --> 0:27:21.116
<v Speaker 1>When get their itis takes hold there are a lot

0:27:21.156 --> 0:27:24.196
<v Speaker 1>of things that should be in our minds but aren't.

0:27:25.676 --> 0:27:29.036
<v Speaker 1>At eight thirty eight am, Captain Ruggiati takes a look

0:27:29.076 --> 0:27:33.316
<v Speaker 1>at the charts. His junior officer has just taken another bearing.

0:27:33.996 --> 0:27:36.876
<v Speaker 1>Ruggiati is an old hand. He can see at once

0:27:36.956 --> 0:27:40.196
<v Speaker 1>that it can't be right. The crosses marking the ship's

0:27:40.196 --> 0:27:44.276
<v Speaker 1>position should be at regular intervals, but they're not. One

0:27:44.276 --> 0:27:48.036
<v Speaker 1>of the bearings is wrong. He doesn't know which. Maybe

0:27:48.036 --> 0:27:52.516
<v Speaker 1>they're both wrong. Captain Ruggiati doesn't know where he is.

0:27:53.676 --> 0:27:56.716
<v Speaker 1>The junior officer takes another bearing with the Captain's help.

0:27:57.276 --> 0:27:59.796
<v Speaker 1>The new fix shows that the ship is closer to

0:27:59.796 --> 0:28:04.356
<v Speaker 1>the seven Stones than they're realized, less than three miles. Remember,

0:28:04.676 --> 0:28:07.276
<v Speaker 1>Torry Canyon takes a mile and a half to make

0:28:07.316 --> 0:28:12.196
<v Speaker 1>a ninety degree turn on his trawler. Watching with horror

0:28:12.796 --> 0:28:17.516
<v Speaker 1>guy Foliage has already concluded that it's all over. Torry

0:28:17.556 --> 0:28:23.636
<v Speaker 1>Canyon can't possibly avoid the rocks, but he's wrong. There

0:28:23.956 --> 0:28:27.476
<v Speaker 1>is still time. There's still time to turn into deep water.

0:28:27.756 --> 0:28:30.556
<v Speaker 1>There's even still time to turn into the channel, which

0:28:30.636 --> 0:28:33.636
<v Speaker 1>is what Pastrengo Rugiati has been trying to do for

0:28:33.716 --> 0:28:36.636
<v Speaker 1>the last four miles and so, even though it doesn't

0:28:36.636 --> 0:28:39.836
<v Speaker 1>really make sense anymore, that's what he continues to try

0:28:39.876 --> 0:28:44.076
<v Speaker 1>to do. Helmsman can't do their wheel, Yes, Captain hard

0:28:44.116 --> 0:28:47.516
<v Speaker 1>to part. Go to three fifty, Take her to three,

0:28:48.356 --> 0:28:51.676
<v Speaker 1>take her to three twenty. Rugiati is ordering an ever

0:28:51.836 --> 0:28:57.876
<v Speaker 1>tighter turn into the channel. Captain. Captain, the ship's are

0:28:57.916 --> 0:29:04.796
<v Speaker 1>turning even now there's still time. She's not turning. Captain

0:29:04.956 --> 0:29:10.036
<v Speaker 1>Rugiati needs to think, why isn't the ship turning? Perhaps

0:29:10.076 --> 0:29:13.436
<v Speaker 1>the fuel pumps controlling the rudder have broken. Rajati has

0:29:13.476 --> 0:29:17.076
<v Speaker 1>seen that happen before. He tries to dial the engine room,

0:29:17.116 --> 0:29:20.436
<v Speaker 1>but instead he makes the kind of mistake you make

0:29:20.756 --> 0:29:23.596
<v Speaker 1>when you've had three hours sleep and you only have

0:29:23.716 --> 0:29:28.956
<v Speaker 1>seconds to solve a problem. He calls the officers dining room. Ah, captain,

0:29:29.236 --> 0:29:34.076
<v Speaker 1>are you ready for breakfast? Well? God deal, God is

0:29:34.116 --> 0:29:38.756
<v Speaker 1>a pig. That's some serious blasphemy from a good Italian Catholic.

0:29:39.836 --> 0:29:44.076
<v Speaker 1>It's the blasphemy of a man who knows time has

0:29:44.196 --> 0:30:12.956
<v Speaker 1>just run out. There's a photograph of Pastrenga Rugiati. I

0:30:12.996 --> 0:30:15.996
<v Speaker 1>can't get out of my head. He's scrunched up in

0:30:16.076 --> 0:30:20.356
<v Speaker 1>a confined space, his knees tucked into his chest as

0:30:20.396 --> 0:30:24.396
<v Speaker 1>if to protect himself. His eyes rolled sharply to one side,

0:30:24.836 --> 0:30:29.356
<v Speaker 1>his face ghoulishly lit from below. He's wearing a hospital

0:30:29.436 --> 0:30:33.596
<v Speaker 1>gown and he's hiding under a hospital bed. That's where

0:30:33.636 --> 0:30:37.836
<v Speaker 1>he was when the paparazzi found him. He looks terrified.

0:30:38.916 --> 0:30:44.396
<v Speaker 1>He's broken. His ship was gone, impaling itself onto the

0:30:44.436 --> 0:30:48.716
<v Speaker 1>Seven Stones at full speed with a noise. One crewman said,

0:30:49.036 --> 0:30:55.356
<v Speaker 1>look a slab of lead being ripped by spikes. Watching

0:30:55.436 --> 0:30:59.596
<v Speaker 1>from his trawler, Gefolich turned to his men, that's the

0:30:59.716 --> 0:31:04.596
<v Speaker 1>end of her. She'll never get off. He was right.

0:31:05.836 --> 0:31:08.916
<v Speaker 1>The crew escaped safely, but during an attempt to re

0:31:09.116 --> 0:31:12.356
<v Speaker 1>float the ship, there was a huge explosion. One of

0:31:12.356 --> 0:31:16.956
<v Speaker 1>the salvage team was killed. By then, Torry Canyon's back

0:31:17.116 --> 0:31:21.316
<v Speaker 1>was already broken and her underbelly sliced open by the

0:31:21.396 --> 0:31:24.596
<v Speaker 1>teeth of the reef. She was bleeding one hundred and

0:31:24.716 --> 0:31:29.476
<v Speaker 1>nineteen thousand tons of crude oil into coastal waters. It

0:31:29.556 --> 0:31:35.436
<v Speaker 1>was an environmental catastrophe. The oil spill was unprecedented. Even today,

0:31:35.716 --> 0:31:38.076
<v Speaker 1>there are places where you can still see the dark

0:31:38.196 --> 0:31:42.196
<v Speaker 1>stain on the coast. Torry Canyon was, at the time

0:31:42.636 --> 0:31:48.916
<v Speaker 1>the largest shipwreck in history and the largest maritime insurance claim.

0:31:49.156 --> 0:31:53.396
<v Speaker 1>Rugiati took responsibility. He was the captain, and he was,

0:31:53.476 --> 0:31:56.196
<v Speaker 1>he said, in charge of the best ship in their

0:31:56.196 --> 0:32:00.596
<v Speaker 1>world for a ship's captain. His ship is all and

0:32:00.796 --> 0:32:04.956
<v Speaker 1>I have lost mine. I'm terrified by the dimensions which

0:32:04.996 --> 0:32:11.116
<v Speaker 1>the accident has assumed. The inquiry was conducted in private.

0:32:11.636 --> 0:32:15.516
<v Speaker 1>Journalists weren't allowed in, but the manager of the hotel

0:32:15.636 --> 0:32:18.316
<v Speaker 1>where the proceedings were being held told one of them

0:32:18.356 --> 0:32:21.636
<v Speaker 1>that he had seen Captain Rugiati. I had a glimpse

0:32:21.636 --> 0:32:24.996
<v Speaker 1>of this man. I had the impression of a man finished.

0:32:26.436 --> 0:32:28.996
<v Speaker 1>He very seldom have so strong an impression from so

0:32:29.076 --> 0:32:32.796
<v Speaker 1>short of seeing a man. I must answer for everything,

0:32:33.236 --> 0:32:39.116
<v Speaker 1>for everyone. I must carry the cross alone. I wish

0:32:39.156 --> 0:32:43.596
<v Speaker 1>I could tell the people of Cornwall how sorry I am,

0:32:43.636 --> 0:32:51.516
<v Speaker 1>And he really was sorry. It was very bad. The

0:32:51.596 --> 0:32:56.916
<v Speaker 1>disaster broke Rugiati. He spent months in hospital recovering from

0:32:56.916 --> 0:33:00.316
<v Speaker 1>the strain and the anxiety and the heartbreak, which is

0:33:00.356 --> 0:33:06.076
<v Speaker 1>where the eager photographers found him. A transcript of the

0:33:06.156 --> 0:33:10.996
<v Speaker 1>inquiry was leaked to the journalist Richard Petro. The tanker

0:33:10.996 --> 0:33:14.036
<v Speaker 1>owners were keen to downplay any fault on their part,

0:33:14.396 --> 0:33:17.116
<v Speaker 1>including the fact that the steering had broken in the past,

0:33:17.676 --> 0:33:21.116
<v Speaker 1>confusing Captain Ruggiati when the ship had failed to turn.

0:33:22.196 --> 0:33:25.316
<v Speaker 1>But why had the ship failed to turn in those

0:33:25.436 --> 0:33:30.116
<v Speaker 1>last moments? It was a small thing. After Ruggiahti had

0:33:30.156 --> 0:33:34.036
<v Speaker 1>accidentally called the officer's dining room and slammed down the receiver,

0:33:34.476 --> 0:33:38.396
<v Speaker 1>he looked across the bridge. From his position by the telephone,

0:33:38.716 --> 0:33:42.276
<v Speaker 1>he could see that someone had inadvertently knocked the steering

0:33:42.356 --> 0:33:48.076
<v Speaker 1>control lever. The ship's steering had simply been disconnected. All

0:33:48.156 --> 0:33:51.636
<v Speaker 1>Ruggiati needed to do was switched the lever back and

0:33:51.756 --> 0:33:56.356
<v Speaker 1>dragged Torry Canyon over to port. But he had lost time.

0:33:57.156 --> 0:34:00.196
<v Speaker 1>With thirty seconds more to maneuver, I could have avoided

0:34:00.276 --> 0:34:05.596
<v Speaker 1>the rocks. Ruggiati had made a plan, and as one

0:34:05.596 --> 0:34:09.636
<v Speaker 1>small problem after another made the plan riskier and risk

0:34:09.716 --> 0:34:14.316
<v Speaker 1>here he hadn't been able to adjust. Many leader things

0:34:14.356 --> 0:34:19.836
<v Speaker 1>added up to one big disaster. That's true. The deadline,

0:34:20.116 --> 0:34:24.156
<v Speaker 1>the currents, the fishing boats, the error from his junior officer,

0:34:24.516 --> 0:34:29.556
<v Speaker 1>the steering control. It's bad luck thirty seconds before the

0:34:29.636 --> 0:34:34.876
<v Speaker 1>sheep she was saved. But the missing thirty seconds aren't

0:34:34.916 --> 0:34:39.876
<v Speaker 1>what interests me. What interests me are the two hours

0:34:40.116 --> 0:34:44.436
<v Speaker 1>that Ruggiati had to save his Torry Canyon, the best

0:34:44.756 --> 0:34:49.156
<v Speaker 1>ship in the world. He had two hours to reroot

0:34:49.236 --> 0:34:52.756
<v Speaker 1>outside the aisles of Scilly, two hours to slow the

0:34:52.756 --> 0:34:56.156
<v Speaker 1>ship down, two hours to ask for advice or to

0:34:56.196 --> 0:34:59.596
<v Speaker 1>turn towards the wider channel, but he didn't do any

0:34:59.636 --> 0:35:06.156
<v Speaker 1>of those things. After the exploitative photograph was released, there

0:35:06.236 --> 0:35:09.876
<v Speaker 1>was a surge of sympathy for Ruggiati from around the world.

0:35:10.236 --> 0:35:14.356
<v Speaker 1>People wrote letters of consolation. One that caught my eye

0:35:14.476 --> 0:35:17.196
<v Speaker 1>was from a thirteen year old boy from County Cork

0:35:17.316 --> 0:35:21.316
<v Speaker 1>in Ireland. I see beautiful tankers, but I'm sure I've

0:35:21.356 --> 0:35:24.236
<v Speaker 1>never seen one as beautiful as yours. I thought and

0:35:24.316 --> 0:35:26.996
<v Speaker 1>prayed for you. I am sure you will sail the

0:35:27.036 --> 0:35:33.796
<v Speaker 1>seas again. Pastrengo Rougiati never did. His mistake was just

0:35:34.196 --> 0:35:37.836
<v Speaker 1>too grave, But at the same time, it was also

0:35:37.996 --> 0:35:42.596
<v Speaker 1>all too human. After all, it's our nature to be

0:35:42.756 --> 0:35:56.196
<v Speaker 1>slow to change course. You've been listening to Cautionary Tales.

0:35:56.476 --> 0:35:58.596
<v Speaker 1>If you'd like to find out more about the ideas

0:35:58.636 --> 0:36:01.996
<v Speaker 1>in this episode, including links to our sources, the show

0:36:02.036 --> 0:36:06.556
<v Speaker 1>notes are on my website, Tim Harford dot com. Cautionary

0:36:06.556 --> 0:36:10.116
<v Speaker 1>Tales is written and presented by me Tim Harford. Our

0:36:10.196 --> 0:36:14.396
<v Speaker 1>producers are Ryan Dilley and Marilyn Rust. The sound designer

0:36:14.396 --> 0:36:18.916
<v Speaker 1>and mixer was Pascal Wise, who also composed the amazing music.

0:36:20.196 --> 0:36:25.076
<v Speaker 1>This season stars Alan Cumming, Archie Panchabi, Toby Stevens and

0:36:25.276 --> 0:36:30.796
<v Speaker 1>Russell Tovey, with enso Celenti, Ed Gochen, Melanie Gutteridge, Mercia Munroe,

0:36:31.196 --> 0:36:36.836
<v Speaker 1>Rufus Wright and introducing Malcolm Gladwell. Thanks to the team

0:36:36.876 --> 0:36:42.436
<v Speaker 1>at Pushkin Industries, Julia Barton, Heather Faine, mil LaBelle, Carlie Milliori,

0:36:42.796 --> 0:36:46.876
<v Speaker 1>Jacob Weisberg and of course the mighty Malcolm Gladwell. And

0:36:47.036 --> 0:36:49.436
<v Speaker 1>thanks to my colleagues at The Financial Times