1 00:00:03,160 --> 00:00:08,200 Speaker 1: Bloomberg Audio Studios, podcasts, radio news. 2 00:00:09,880 --> 00:00:14,200 Speaker 2: Malaysia Airlines Flight three seventy disappeared seemingly out of thin 3 00:00:14,280 --> 00:00:18,000 Speaker 2: air ten years ago. Aviation officials lost contact with the 4 00:00:18,000 --> 00:00:20,160 Speaker 2: flight less than an hour after it took off from 5 00:00:20,239 --> 00:00:25,320 Speaker 2: Kuala Lumpur. It is aviation's biggest mystery. The search continued 6 00:00:25,440 --> 00:00:28,520 Speaker 2: so far forty eight hours on no sign of the plane, 7 00:00:28,600 --> 00:00:31,960 Speaker 2: no debris. It's been really puzzling for the for the 8 00:00:32,040 --> 00:00:35,120 Speaker 2: searches here. The two hundred and thirty nine people on 9 00:00:35,200 --> 00:00:38,400 Speaker 2: board were never found, and over the past decade, only 10 00:00:38,440 --> 00:00:41,240 Speaker 2: a few fragments of debris from the plane have turned. 11 00:00:41,040 --> 00:00:44,400 Speaker 1: Up, confirming that the plane part found on the island 12 00:00:44,440 --> 00:00:47,720 Speaker 1: of Reunion did indeed come from MH three to seventy, 13 00:00:47,800 --> 00:00:51,600 Speaker 1: That missing plane that authorities have been searching for for 14 00:00:51,640 --> 00:00:52,480 Speaker 1: a year now. 15 00:00:53,240 --> 00:00:56,040 Speaker 2: It was a shocking event that sent ripples through the 16 00:00:56,080 --> 00:01:00,320 Speaker 2: airline industry and around the world. Aviation authorities and manufactures 17 00:01:00,320 --> 00:01:03,320 Speaker 2: alike were adamant that changes were necessary to ensure that 18 00:01:03,360 --> 00:01:06,720 Speaker 2: it wouldn't happen again. They even had some potential solutions. 19 00:01:07,800 --> 00:01:10,080 Speaker 2: But it's ten years later and one of those key 20 00:01:10,160 --> 00:01:14,240 Speaker 2: changes hasn't been implemented, meaning the prospect of another MH 21 00:01:14,360 --> 00:01:17,399 Speaker 2: three to seventy style mystery still looms on the horizon. 22 00:01:22,480 --> 00:01:25,840 Speaker 2: Today on the show, remembering the tragedy of Malaysia Airlines 23 00:01:25,880 --> 00:01:29,679 Speaker 2: Flight three seventy, how it prompted the promise of improved 24 00:01:29,720 --> 00:01:34,920 Speaker 2: industry standards and what has gotten in the way from 25 00:01:34,920 --> 00:01:38,199 Speaker 2: Bloomberg News, this is the big tape. I'm Sarah Holder. 26 00:01:45,040 --> 00:01:48,160 Speaker 2: Malaysia Airlines Flight three seventy took off from Kuala Lumpur 27 00:01:48,400 --> 00:01:51,600 Speaker 2: just after midnight on March eighth, twenty fourteen. It was 28 00:01:51,640 --> 00:01:55,800 Speaker 2: a Boeing seven seven seven headed to Beijing, and at first. 29 00:01:55,840 --> 00:01:58,840 Speaker 3: It looked like just a normal flight, and investigators have 30 00:01:58,920 --> 00:02:05,600 Speaker 3: looked at the recordings, the audio transmissions, everything seemed normal. 31 00:02:06,120 --> 00:02:08,919 Speaker 2: Ingerswitolee reports on the aviation industry for Bloomberg. 32 00:02:09,280 --> 00:02:13,360 Speaker 3: And then within an hour there was a final recorded 33 00:02:13,400 --> 00:02:19,080 Speaker 3: transmission from the cockpit, good night Malaysian three seven zero, 34 00:02:19,600 --> 00:02:22,840 Speaker 3: and that was the last transmitted words from the cockpit. 35 00:02:23,560 --> 00:02:26,720 Speaker 2: Minutes after that transmission, the plane disappeared off of air 36 00:02:26,760 --> 00:02:31,480 Speaker 2: traffic control radars, and the big question was what happened 37 00:02:31,520 --> 00:02:31,799 Speaker 2: to it? 38 00:02:32,200 --> 00:02:34,560 Speaker 4: This is the question, my goodness. 39 00:02:34,600 --> 00:02:39,040 Speaker 3: It's known as aviation's greatest mystery and we don't really 40 00:02:39,080 --> 00:02:42,480 Speaker 3: know what happened to this plane, and ten years on, 41 00:02:43,200 --> 00:02:46,680 Speaker 3: we still don't really know that. The so much research, 42 00:02:46,800 --> 00:02:50,600 Speaker 3: so much science has gone into this missing plane, and 43 00:02:50,639 --> 00:02:53,560 Speaker 3: I think it's for that reason it's really weighed on 44 00:02:53,600 --> 00:02:54,480 Speaker 3: people's minds. 45 00:02:55,000 --> 00:02:58,040 Speaker 2: The story was featured on nightly news broadcasts for months, 46 00:02:58,320 --> 00:03:00,840 Speaker 2: but even as search and rescue efforts through in size 47 00:03:00,880 --> 00:03:04,000 Speaker 2: and scope, there was nothing. Thousands of men and women 48 00:03:04,200 --> 00:03:08,120 Speaker 2: scaring millions of square miles looking for a needle in 49 00:03:08,120 --> 00:03:08,720 Speaker 2: a haystack. 50 00:03:08,919 --> 00:03:11,279 Speaker 4: Twenty nine aircraft, fourteen ships. 51 00:03:11,320 --> 00:03:13,799 Speaker 1: Still nothing. Looks now we're back to square one. 52 00:03:14,840 --> 00:03:18,280 Speaker 2: It's kind of crazy that something like this happened today. 53 00:03:18,400 --> 00:03:22,280 Speaker 2: I can find my smartphone almost instantly. How can it 54 00:03:22,320 --> 00:03:25,560 Speaker 2: be that MH three seventy, which is a Boeing seven 55 00:03:25,680 --> 00:03:28,960 Speaker 2: seven seven as long as a Manhattan City block, go 56 00:03:29,120 --> 00:03:30,239 Speaker 2: missing so completely? 57 00:03:30,680 --> 00:03:31,799 Speaker 4: Yeah, And I. 58 00:03:31,760 --> 00:03:36,240 Speaker 3: Think this is why the industry was struck into action 59 00:03:36,320 --> 00:03:36,880 Speaker 3: at the time. 60 00:03:37,400 --> 00:03:41,080 Speaker 2: In most situations, when airplanes are traveling above land, air 61 00:03:41,120 --> 00:03:45,760 Speaker 2: traffic controllers can track them pretty efficiently. Satellite communication systems 62 00:03:45,800 --> 00:03:47,760 Speaker 2: can also beam out aircraft positions. 63 00:03:48,360 --> 00:03:52,920 Speaker 3: Usually, aircraft are just handed off from air traffic control 64 00:03:53,200 --> 00:03:56,680 Speaker 3: screen to air traffic control authority to the next one, 65 00:03:57,120 --> 00:03:59,000 Speaker 3: or if it's a domestic flight, they'll be on the 66 00:03:59,000 --> 00:04:01,440 Speaker 3: screens of air traffic or pretty much the whole way. 67 00:04:01,640 --> 00:04:05,440 Speaker 3: So it is possible for airlines and authorities to pretty 68 00:04:05,480 --> 00:04:08,800 Speaker 3: much know where every plane is. So that means in theory, 69 00:04:09,200 --> 00:04:12,280 Speaker 3: you should not get a plane fall out. 70 00:04:12,160 --> 00:04:13,640 Speaker 4: The sky and go missing forever. 71 00:04:14,320 --> 00:04:18,440 Speaker 3: It's so it comes down to the idea of it, 72 00:04:19,120 --> 00:04:22,279 Speaker 3: can you lose a plane if there's some sort of 73 00:04:22,360 --> 00:04:23,000 Speaker 3: foul play. 74 00:04:23,560 --> 00:04:26,640 Speaker 2: Investigators suspected that there could have been foul play involved 75 00:04:26,680 --> 00:04:29,240 Speaker 2: in the case of the Malaysian plane, that perhaps the 76 00:04:29,279 --> 00:04:33,559 Speaker 2: communication system was intentionally switched off. They couldn't say for sure, 77 00:04:34,160 --> 00:04:36,719 Speaker 2: but it was this speculation and the urgency of the 78 00:04:36,720 --> 00:04:40,680 Speaker 2: plane going missing that fueled calls for better systems, systems 79 00:04:40,760 --> 00:04:44,599 Speaker 2: that could prevent a plane from going dark in any circumstance, and. 80 00:04:44,520 --> 00:04:47,800 Speaker 3: So there was a movement to see how the industry 81 00:04:48,200 --> 00:04:51,960 Speaker 3: can better track its aircraft and also how they can 82 00:04:52,000 --> 00:04:56,320 Speaker 3: make these tracking systems more resilient. One of the things 83 00:04:56,400 --> 00:04:59,920 Speaker 3: that was proposed and decided on after M three seven 84 00:05:00,160 --> 00:05:02,599 Speaker 3: went missing was that there must be a system in 85 00:05:02,680 --> 00:05:06,720 Speaker 3: place where we can track aircraft that is autonomous. So 86 00:05:07,360 --> 00:05:11,240 Speaker 3: irrespective of what happens on the aircraft or whether it 87 00:05:11,279 --> 00:05:15,240 Speaker 3: loses power, there must be a system that's triggered if 88 00:05:15,279 --> 00:05:17,760 Speaker 3: the plane is in trouble, we're in distress as they 89 00:05:17,760 --> 00:05:18,839 Speaker 3: call it in the industry. 90 00:05:19,240 --> 00:05:20,599 Speaker 4: It must be a way of. 91 00:05:20,760 --> 00:05:25,240 Speaker 3: Beaming that position to authorities and search and rescue authorities 92 00:05:25,440 --> 00:05:27,360 Speaker 3: so they have a better idea of where it is. 93 00:05:27,720 --> 00:05:31,640 Speaker 2: Malaysian authorities and global regulators proposed a new standard. A 94 00:05:31,680 --> 00:05:34,880 Speaker 2: specific range of scenarios would activate a tracking device that 95 00:05:34,960 --> 00:05:38,000 Speaker 2: would broadcast a plane's position at least once every minute. 96 00:05:38,200 --> 00:05:39,960 Speaker 3: And the idea of that is, if it goes down, 97 00:05:40,200 --> 00:05:42,400 Speaker 3: we'll have a pretty good idea of where it's gone 98 00:05:42,440 --> 00:05:44,800 Speaker 3: down in a remote part of the earth. 99 00:05:45,160 --> 00:05:47,200 Speaker 2: And to a lot of officials, this seem like a 100 00:05:47,200 --> 00:05:50,719 Speaker 2: great idea makes sense right in an emergency, have planes 101 00:05:50,760 --> 00:05:54,080 Speaker 2: automatically put out their location minute by minute, even if 102 00:05:54,120 --> 00:05:57,560 Speaker 2: systems shut down or power goes out. But the deadline 103 00:05:57,600 --> 00:06:00,400 Speaker 2: set by officials for the aviation industry to impleat that 104 00:06:00,440 --> 00:06:04,479 Speaker 2: backup has long passed and most planes still don't have them. 105 00:06:04,800 --> 00:06:08,320 Speaker 2: Why not when we come back? How bureaucracy and financial 106 00:06:08,360 --> 00:06:21,240 Speaker 2: pressure slowed these efforts to a halt. We're back. Malaysia 107 00:06:21,279 --> 00:06:24,520 Speaker 2: Airlines Flight three seventy disappeared from radars on March eighth, 108 00:06:24,640 --> 00:06:27,640 Speaker 2: twenty fourteen. Two hundred and thirty nine people were on 109 00:06:27,680 --> 00:06:31,280 Speaker 2: board and none were found. In the aftermath of the tragedy, 110 00:06:31,400 --> 00:06:34,640 Speaker 2: aviation officials made calls for emergency systems to be installed 111 00:06:34,640 --> 00:06:37,120 Speaker 2: on all new jets, systems that would send out a 112 00:06:37,160 --> 00:06:41,280 Speaker 2: plane's location every minute in case of emergency, but that 113 00:06:41,440 --> 00:06:45,720 Speaker 2: didn't exactly go according to plan. Bloomberg reporter Ingus Whitley 114 00:06:45,800 --> 00:06:47,720 Speaker 2: told me about the plan set in place by the 115 00:06:47,760 --> 00:06:52,360 Speaker 2: International Civil Aviation Organization, a group that sets aviation standards, 116 00:06:52,720 --> 00:06:56,200 Speaker 2: and how the goalposts have continued to shift right. 117 00:06:56,240 --> 00:06:58,960 Speaker 3: So this happened in sequences and I guess so sort 118 00:06:58,960 --> 00:07:02,000 Speaker 3: of if I've been looking at old the regulatory amendments 119 00:07:02,040 --> 00:07:04,960 Speaker 3: since twenty fourteen and MHTRE seventy went missing. 120 00:07:05,440 --> 00:07:07,200 Speaker 4: And the first. 121 00:07:06,960 --> 00:07:11,320 Speaker 3: Deadline for the implementation of one minute tracking as it 122 00:07:11,360 --> 00:07:14,360 Speaker 3: became known, was in January first, twenty twenty one, and 123 00:07:14,400 --> 00:07:17,360 Speaker 3: it was at that point where a rule was meant 124 00:07:17,360 --> 00:07:20,440 Speaker 3: to come into force where large passenger planes would have 125 00:07:20,520 --> 00:07:23,680 Speaker 3: to beam their positions at least once a minute when 126 00:07:23,680 --> 00:07:25,760 Speaker 3: they were in trouble, and that was in January twenty 127 00:07:25,800 --> 00:07:29,560 Speaker 3: twenty one. Now as it got closer to that deadline, 128 00:07:29,920 --> 00:07:34,000 Speaker 3: merged that this wasn't actually going to be possible. Australians 129 00:07:34,440 --> 00:07:39,200 Speaker 3: submitted this submission to KO, which is the global agency 130 00:07:39,240 --> 00:07:43,080 Speaker 3: which makes aviation standards, and that they suggested that actually 131 00:07:43,120 --> 00:07:46,360 Speaker 3: the industry was not ready for this new standard, and 132 00:07:46,400 --> 00:07:49,760 Speaker 3: they said that there had been miscommunication between KO and 133 00:07:49,800 --> 00:07:53,520 Speaker 3: search and rescue authorities. They suspected it wasn't going to 134 00:07:53,520 --> 00:07:56,240 Speaker 3: be possible to meet this January twenty twenty one deadline. 135 00:07:56,400 --> 00:07:59,200 Speaker 3: So that saw the standard push back to twenty twenty three. 136 00:07:59,760 --> 00:08:03,120 Speaker 2: The up to twenty twenty three, the COVID pandemic upended 137 00:08:03,200 --> 00:08:04,560 Speaker 2: commercial air travel. 138 00:08:04,520 --> 00:08:06,360 Speaker 4: And that was an enormous blow. 139 00:08:07,120 --> 00:08:10,200 Speaker 3: And so not only did that leave sort of air 140 00:08:10,320 --> 00:08:14,560 Speaker 3: travel essentially crippled and fleets granded, but it also saw 141 00:08:14,640 --> 00:08:17,400 Speaker 3: brand new planes that weren't equipped with this tracking device 142 00:08:17,800 --> 00:08:20,840 Speaker 3: sent into the desert put in storage. So it really 143 00:08:20,960 --> 00:08:24,080 Speaker 3: made it very difficult to hit that twenty twenty three standard. 144 00:08:24,120 --> 00:08:27,080 Speaker 3: Not least, there were huge financial pressure on the aviation 145 00:08:27,240 --> 00:08:31,080 Speaker 3: industry from airlines to suppliers. There was a shortage of 146 00:08:31,160 --> 00:08:36,000 Speaker 3: labor and so this implementation deadline for the one minute 147 00:08:36,000 --> 00:08:38,600 Speaker 3: truck and rule was pushed back again and it's not 148 00:08:39,120 --> 00:08:42,680 Speaker 3: going to come into force until January twenty twenty five. 149 00:08:43,360 --> 00:08:46,400 Speaker 3: That's left us in a situation where ten years after 150 00:08:46,440 --> 00:08:49,800 Speaker 3: the crash, we still haven't got this rule in place 151 00:08:49,840 --> 00:08:52,600 Speaker 3: that was deemed so urgent, you know, shortly after Image 152 00:08:52,640 --> 00:08:53,800 Speaker 3: three seventy went missing. 153 00:08:55,559 --> 00:08:58,040 Speaker 2: I mean, you mentioned COVID as one reason for the 154 00:08:58,080 --> 00:09:01,959 Speaker 2: hold up, but besides that was stopping the aviation industry 155 00:09:02,000 --> 00:09:04,640 Speaker 2: from adopting these tracking measures. Based on what your sources 156 00:09:04,640 --> 00:09:06,400 Speaker 2: have told you, aviation is. 157 00:09:06,679 --> 00:09:11,160 Speaker 3: A very slow moving beast, and they operate under a 158 00:09:11,200 --> 00:09:12,840 Speaker 3: set of global standards. 159 00:09:13,240 --> 00:09:15,720 Speaker 4: What people tell me is there may be some. 160 00:09:15,640 --> 00:09:19,040 Speaker 3: Countries that are perfectly able to implement a standard at 161 00:09:19,040 --> 00:09:22,720 Speaker 3: a certain time, but they operate under the lowest common denominator. 162 00:09:22,840 --> 00:09:25,720 Speaker 3: So it's a global industry and they have a set 163 00:09:25,720 --> 00:09:28,680 Speaker 3: of global operating standards. I think it has to be 164 00:09:28,720 --> 00:09:33,320 Speaker 3: said that ematurally seventy was an extremely rare event, and 165 00:09:34,200 --> 00:09:36,560 Speaker 3: it's the only one of its kind I can remember 166 00:09:36,840 --> 00:09:42,840 Speaker 3: in modern aviation. So the chances of that happening again 167 00:09:43,240 --> 00:09:47,880 Speaker 3: are almost by definition, very very rare, and I think 168 00:09:47,920 --> 00:09:51,880 Speaker 3: with time, the urgency to address what happened and the 169 00:09:52,000 --> 00:09:57,800 Speaker 3: urgency to prevent another thing happened has dimmed, as essentially 170 00:09:58,240 --> 00:09:59,360 Speaker 3: the shock of it. 171 00:09:59,480 --> 00:10:00,400 Speaker 4: Has worn off. 172 00:10:00,920 --> 00:10:03,880 Speaker 3: And if you look at the regulator amendments sort of 173 00:10:03,960 --> 00:10:07,280 Speaker 3: chronicling these delays that I've talked about, some of them 174 00:10:07,640 --> 00:10:10,720 Speaker 3: mentioned that the cost benefits of delaying the implementation of 175 00:10:10,720 --> 00:10:16,720 Speaker 3: this standard, that the industry saved several hundred million dollars 176 00:10:16,400 --> 00:10:17,520 Speaker 3: in delaying this. 177 00:10:18,440 --> 00:10:21,400 Speaker 2: These proposed requirements will only apply to new planes when 178 00:10:21,440 --> 00:10:24,800 Speaker 2: they come into effect by that delayed deadline. Twenty twenty five, 179 00:10:25,440 --> 00:10:27,840 Speaker 2: Bloomberg News reached out to more than a dozen major 180 00:10:27,840 --> 00:10:30,160 Speaker 2: airlines and asked how many planes of theirs met the 181 00:10:30,200 --> 00:10:34,520 Speaker 2: requirements already. Of the airlines that applied, very few planes 182 00:10:34,600 --> 00:10:35,319 Speaker 2: were compliant. 183 00:10:35,640 --> 00:10:38,480 Speaker 3: We were told by two or three that they had 184 00:10:38,800 --> 00:10:41,760 Speaker 3: a handful, no more than seven. In one case of 185 00:10:41,840 --> 00:10:44,439 Speaker 3: Air France told this they had seven jets that were 186 00:10:44,480 --> 00:10:46,720 Speaker 3: compliant with the standard. In air France had more than 187 00:10:46,720 --> 00:10:50,480 Speaker 3: two hundred and fifty planes in operation last year. Korean 188 00:10:50,520 --> 00:10:54,120 Speaker 3: Airlines so it had three planes compliant with the standard, 189 00:10:54,320 --> 00:10:56,480 Speaker 3: and Korean air has more than one hundred and fifty 190 00:10:56,520 --> 00:11:00,520 Speaker 3: planes in its fleet, so the indications are that the 191 00:11:00,600 --> 00:11:04,200 Speaker 3: standard is really in very few planes in the air 192 00:11:04,240 --> 00:11:07,040 Speaker 3: at the moment. There are twenty thousand planes that are 193 00:11:07,040 --> 00:11:10,320 Speaker 3: already in service before this year that don't have the 194 00:11:10,360 --> 00:11:11,679 Speaker 3: device as well. 195 00:11:11,760 --> 00:11:12,679 Speaker 4: So there's a. 196 00:11:12,679 --> 00:11:16,120 Speaker 3: Huge, big hole in the kind of tracking ability of 197 00:11:16,160 --> 00:11:18,480 Speaker 3: the global commercial fleet, and those planes are going to 198 00:11:18,480 --> 00:11:21,840 Speaker 3: be flying for decades without this tracking device because there's 199 00:11:21,880 --> 00:11:29,360 Speaker 3: no requirement to retrofit this tracking device. The lack of 200 00:11:29,400 --> 00:11:33,360 Speaker 3: answers is still weighing on people ten years on, not 201 00:11:33,520 --> 00:11:37,000 Speaker 3: least the families. I mean, this is a human tragedy 202 00:11:37,080 --> 00:11:39,760 Speaker 3: and hundreds of families. 203 00:11:39,440 --> 00:11:41,000 Speaker 4: Are still left with no answers. 204 00:11:41,040 --> 00:11:44,400 Speaker 3: But when I speak to people involved at the time 205 00:11:44,480 --> 00:11:47,160 Speaker 3: who were searching for the plane now, it still weighs on. 206 00:11:47,080 --> 00:11:48,640 Speaker 4: Some of them even now. 207 00:11:48,800 --> 00:11:52,240 Speaker 3: And I spoke to an Australian's air safety investigator you 208 00:11:52,320 --> 00:11:56,400 Speaker 3: join the international team investigators up in Kuala Lumpur, and 209 00:11:56,440 --> 00:11:58,920 Speaker 3: he told me he still thinks about MH three seventy 210 00:11:59,080 --> 00:12:06,240 Speaker 3: every day. 211 00:12:08,080 --> 00:12:11,320 Speaker 2: This is the big take from Bloomberg News. I'm Sarah Holder. 212 00:12:12,760 --> 00:12:15,920 Speaker 2: This episode was produced by Alex Suguiera. It was edited 213 00:12:15,920 --> 00:12:19,040 Speaker 2: by Aaron Edwards and Katrina Nicholas. It was fact checked 214 00:12:19,040 --> 00:12:22,520 Speaker 2: by Tiffany Choi. It was mixed by Alex Zuguiera. Our 215 00:12:22,559 --> 00:12:25,760 Speaker 2: senior producers are Naomi Shaven and Jill Duddy Carly. We 216 00:12:25,800 --> 00:12:30,000 Speaker 2: get editorial direction from Elizabeth Ponso. Nicole beamsterbor is our 217 00:12:30,000 --> 00:12:34,480 Speaker 2: executive producer. Sage Bauman is Bloomberg's head of podcasts. Thanks 218 00:12:34,480 --> 00:12:37,400 Speaker 2: for listening, Please follow and review The Big Take wherever 219 00:12:37,440 --> 00:12:40,040 Speaker 2: you listen to podcasts. It helps new listeners find the 220 00:12:40,040 --> 00:12:43,880 Speaker 2: show