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Speaker 1: Why your headphones can be hacked and how to fix that,

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Speaker 1: how to claim your twenty dollars credit for the Verizon outage.

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Speaker 1: An app called are You Dead is going viral plus

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Speaker 1: your tech cut questions answered. What's going on. I'm Richdmiro

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Speaker 1: and this is Rich on Tech. This is the show

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Speaker 1: where I talk about the tech stuff I think you

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Speaker 1: should know about. It's also the place where I answer

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Speaker 1: your questions about technology. I believe that tech should be interesting, useful,

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Speaker 1: and fun. Let's open up those phone lines at triple

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Speaker 1: eight rich one oh one. That's eight eight eight seven

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Speaker 1: four to two four one zero one. Give me a call.

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Speaker 1: If you have a question about technology. Email is also open.

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Speaker 1: Just go to rich on Tech dot tv and hit contact.

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Speaker 2: Now.

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Speaker 1: You know I'm human and I'm not AI because I

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Speaker 1: already screwed up in the beginning of the show, so

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Speaker 1: you know I'm here, I'm live, I'm with you. We're

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Speaker 1: gonna get through this together. We've got great guests this week.

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Speaker 1: I'm getting so many questions about this one, the California

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Speaker 1: Elite Request and opt Out platform. I've got Tom Kemp

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Speaker 1: from the California Privacy Protection Agency to talk all about

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Speaker 1: that and even if you don't live in California, it's

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Speaker 1: still really interesting what the state is doing to help

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Speaker 1: residents protect their privacy. It's a pretty interesting platform. Then

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Speaker 1: we've got YouTuber kit Boga to talk about modern scams.

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Speaker 1: Really interesting takeaways there about what you can do to

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Speaker 1: protect yourself from scammers. We all need that advice. And

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Speaker 1: then later on we've got Professor Tim Spector, one of

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Speaker 1: my new favorites, co founder of this app called Zoe Health.

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Speaker 1: He's going to talk all about how they're using AI

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Speaker 1: and science to score the foods that you eat from

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Speaker 1: one to one hundred. Yeah, that's kind of eye opening

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Speaker 1: that app. If you haven't downloaded it yet, it's called

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Speaker 1: Zoe Health. Welcome to the show. Very exciting. This week

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Speaker 1: was all about getting back into the swing of things.

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Speaker 1: Last week I was live from Las Vegas for CS.

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Speaker 1: It always takes me a long time to recover from

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Speaker 1: that show, not physically, not you know, I didn't get

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Speaker 1: sick like a lot of people. I watched all my

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Speaker 1: tech friends post on Instagram how they were sick after

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Speaker 1: CS and I don't know what I do but maybe

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Speaker 1: because I'm such a germaphobe, but I kind of did

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Speaker 1: not get sick, which is a great thing, but it

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Speaker 1: still just takes a lot because it's so much all

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Speaker 1: at once. Like I'm going through my videos, I'm still

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Speaker 1: posting them to my Instagram at rich on Tech, I'm

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Speaker 1: still showing them on TV. You get a lot of content.

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Speaker 1: And I realize by the way that if you are

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Speaker 1: an up and coming tech person, like you want to

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Speaker 1: do something on social media or whatever, literally just go

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Speaker 1: to there's a tech show every week somewhere, just go

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Speaker 1: to them and create content. I could literally do that

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Speaker 1: for the rest of my life. Probably. There's so much

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Speaker 1: on display at these shows. It's really a lot of fun.

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Speaker 1: I don't know if I'll be able to do that.

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Speaker 1: I can't go to every show, but there are so many.

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Speaker 1: If you want, like a new career, you just want

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Speaker 1: to be on social media doing videos and stuff in

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Speaker 1: the tech world, that is a you could easily do it.

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Speaker 1: You just have to figure out how to monetize, but

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Speaker 1: I'm sure you could. This week, I did something a

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Speaker 1: little interesting. I took my SIM card out of my

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Speaker 1: iPhone and I put it back into an Android phone,

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Speaker 1: specifically the Samsung Galaxy S twenty five Ultra. Why did

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Speaker 1: I do this? I don't know. I just like to

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Speaker 1: challenge myself, and this was a challenge because number One,

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Speaker 1: as soon as I start texting people, they say, what's

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Speaker 1: up with a green bubble? Rich? And I'm like, you know,

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Speaker 1: I'm a tech person. You know, I try different things,

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Speaker 1: you know, I try to be dynamic in my life.

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Speaker 1: And I'll tell you what happened. I was in Vegas.

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Speaker 1: I used the Samsung almost exclusively, and I was like,

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Speaker 1: this is pretty good. Like I forgot how much I

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Speaker 1: like the different things you could do on Android. I said,

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Speaker 1: you know what, I'm just going to go ahead and

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Speaker 1: put my SIM card in there.

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Speaker 2: Now.

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Speaker 1: When I say that, it's a virtual thing. So I

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Speaker 1: will tell you I've tried to do this a couple

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Speaker 1: times where it actually just my sim, my electronic SIM

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Speaker 1: leaves one phone and it goes into never never Land

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Speaker 1: and it never arrives on my new phone. So I've

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Speaker 1: had this happen several times where I'm just without a

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Speaker 1: phone line for like three or four days until I

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Speaker 1: can walk into the store and literally ask for help.

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Speaker 1: And so I really don't do this very often because

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Speaker 1: that happens so many times to me in the past that.

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Speaker 1: I'm just like, okay, But long story short, I really

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Speaker 1: like the way you can customize an Android phone. You

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Speaker 1: can make it the work the way you want it to.

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Speaker 1: And I think Apple is caught up in a lot

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Speaker 1: of ways with that stuff. But there's still some things

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Speaker 1: about Android that just work better. And for me, it's like,

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Speaker 1: if you are sort of a phone nerd and you

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Speaker 1: want to do things exactly the way you want to

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Speaker 1: do it, you can do that on Android. To me,

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Speaker 1: the biggest gap is still voice search. Number one. You

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Speaker 1: can easily search voice on Androids so much faster than

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Speaker 1: on the iPhone and AI. Obviously we're gonna talk a

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Speaker 1: lot about AI, but the iPhone, you know, that's a

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Speaker 1: laggard in that area anyway. So I'm still trying to

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Speaker 1: figure out this whole situation because now I don't have

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Speaker 1: like a way to charge everything all at once, my

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Speaker 1: watch doesn't really sync with the phone. A lot of

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Speaker 1: things I used to do that were easy, just take

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Speaker 1: a little extra time. I'm in steps, especially by the way,

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Speaker 1: I will tell you, I do think that social media

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Speaker 1: content creation and video is still better on the iPhone,

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Speaker 1: Like hands down, I think that the Samsung does a

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Speaker 1: great job, but so many apps are optimized for the

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Speaker 1: iPhone that you're like, oh, I could do this on

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Speaker 1: the iPhone, I can't do that on Samsung. Why not?

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Speaker 1: Why not? Now, I will say, and I've talked about

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Speaker 1: this before. This is why I like kind of independent

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Speaker 1: third party apps that optimize for everything. But there are

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Speaker 1: still apps that I have on the iPhone that I

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Speaker 1: love that will not come to Android for some reason,

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Speaker 1: and it really annoys me. What else I will keep

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Speaker 1: you posted on this. I don't know how long this

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Speaker 1: setup is going to last. I'm also not the typical

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Speaker 1: phone person, like I will still have my iPhone in

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Speaker 1: my backpack because I need it, and I will still

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Speaker 1: be using it. But it's one of these things where

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Speaker 1: I like to see how these different platforms work so

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Speaker 1: that I can talk about them more easily on a

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Speaker 1: show like this. So when you call in with your issues,

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Speaker 1: you know you're trying to decide whether you should switch.

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Speaker 1: I can give you a great opinion on that. Now

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Speaker 1: let's talk.

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Speaker 2: AI.

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Speaker 1: I know you're gonna just turn off the radio, don't

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Speaker 1: do it. Just hear me out, because this really affects anyone.

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Speaker 1: This affects anyone who's using an iPhone or Android. So

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Speaker 1: Apple this week effectively admitted that it really can't make

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Speaker 1: its own AI fast enough, so it is going to

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Speaker 1: use get this, Google's Gemini to make Siri smarter. They

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Speaker 1: came out with this joint announcement. So I thought was

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Speaker 1: kind of funny because it's only posted on Google's website,

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Speaker 1: like Apple didn't post it on theirs. What I think

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Speaker 1: is kind of funny. But basically Apple and Google have

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Speaker 1: entered into this multi year collaboration where they are gonna

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Speaker 1: make Siri smarter using Gemini under the hood. What does

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Speaker 1: that mean. It means that Apple is saying, we can't

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Speaker 1: figure this out on our own. Google has clearly figured

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Speaker 1: this out. We're going to use their technology. Doesn't mean

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Speaker 1: when you call up Siri it's gonna be Gemini. It's

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Speaker 1: still gonna be Siri, but it's gonna be underlying powered

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Speaker 1: by Gemini. What does that mean? Well, we got to

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Speaker 1: bring you back to twenty twenty four WWDC. Apple introduced

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Speaker 1: this thing called Apple Intelligence and they promised, oh my gosh,

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Speaker 1: Sirih's gonna get so smart. Sirih's gonna understand your emails,

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Speaker 1: your photos, your texts, and your notes, all while protecting

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Speaker 1: your privacy. All this information on your phone, Siri will

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Speaker 1: understand it and pull from that when you ask it

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Speaker 1: a question. Fast forward two years, none of that has happened. Siri,

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Speaker 1: in fact has gotten a little bit better, but nothing

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Speaker 1: like what we're seeing with chatch Ebt and Gemini. So

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Speaker 1: clearly it has turned out to be much harder than

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Speaker 1: Apple expected to do this. So now they're gonna use

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Speaker 1: Gemini as the brain for Siri. So Gemini is gonna

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Speaker 1: work behind the scenes. You're still gonna use Siri, and

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Speaker 1: Apple says all of their privacy protections will be in place.

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Speaker 1: But this is a very practical move because Apple needs

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Speaker 1: something that works right now. And hopefully these improvements will

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Speaker 1: be on iPhones by the end of the year. And

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Speaker 1: I think if they do come to the iPhone, it's

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Speaker 1: going to be a big win because so many people

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Speaker 1: have so much information stored on their iPhone. They want

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Speaker 1: to be able to tap into that with Siri. Hey,

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Speaker 1: sirih where'd I go on vacation last year? You know,

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Speaker 1: pull up that calendar event for next week, or give

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Speaker 1: me a little a dossier on this person I'm meeting

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Speaker 1: with at this meeting, like what do I know about

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Speaker 1: them from my past emails? It can pull all that stuff,

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Speaker 1: or hey, something as simple as when's my flight next week?

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Speaker 1: I mean, those are easy things. So hopefully that should happen.

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Speaker 1: And again, Apple has promised this all going to be private,

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Speaker 1: so a lot of this computing is going to happen

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Speaker 1: on the iPhone itself, and if it can't, they're going

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Speaker 1: to use what's called Apple's Private compute servers and they're

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Speaker 1: going to use the information, send it there, and then

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Speaker 1: as soon as it's all processed by AI, Apple deletes

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Speaker 1: it after it's sent to your phone. So everything's really

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Speaker 1: done in a private way. And I do believe that

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Speaker 1: because I sat through meetings with Apple where they explain

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Speaker 1: how that stuff worked and they took a lot of

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Speaker 1: engineers to figure that out. Now, Google, this week, not

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Speaker 1: to be outdone, made their own announcement called personalized Intelligence

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Speaker 1: for Gemini. This is basically the same thing, but if

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Speaker 1: you're a Google user, it will now let AI tap

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Speaker 1: into your Gmail, your Google photos, your YouTube, your search

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Speaker 1: history and more. I got access to this this morning,

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Speaker 1: and it is quite wild. I asked it to tell

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Speaker 1: me all about myself it gives you, like these little

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Speaker 1: suggested questions to ask, and it is just insane. Gemini

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Speaker 1: knows all about you. It can tell you where you've

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Speaker 1: been on vacation, the type of car you drive. It

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Speaker 1: can infer things about your career. It said, hey, one

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Speaker 1: of the questions it suggested, It said, hey, if I'm

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Speaker 1: not a tech reporter, what else would I be really

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Speaker 1: good at? And it looked at all my emails and

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Speaker 1: all my documents and all my photos and said, here

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Speaker 1: are things that you like, and here are things we

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Speaker 1: think you'd be good at. That's wild. So it's just

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Speaker 1: it's it's the next level of AI being personalized to us.

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Speaker 1: Now doesn't get everything right. It said, we know you're

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Speaker 1: a Jets fan, so you'd like this. I said, well,

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Speaker 1: that's really my son, and it Google said this in

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Speaker 1: their announcement. We're not going to get everything right. Some

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Speaker 1: things we're gonna get wrong. We're going to have further

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Speaker 1: wrong things. So if it's wrong, just tell us, tell

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Speaker 1: Gemini that it's wrong, and it will fix it for

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Speaker 1: the next time. But the bigger picture here is that

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Speaker 1: I know AI can feel a little bit strange and unsettling,

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Speaker 1: and like where is this all going? But I think

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Speaker 1: that when we get access to faster, more relevant answers

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Speaker 1: without digging through years of emails and photos, having our

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Speaker 1: information clearly synthesized by AI and easily accessible is game

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Speaker 1: changing for all of us. Whether you're on iPhone, Android, Google, Apple, Siri,

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Speaker 1: Open AI, with Chat, ebt, it is all happening, and

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Speaker 1: I think it's really really useful. So look for that.

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Speaker 1: Look for that on your phone. You'll get a pop up.

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Speaker 1: It is opt in on the Google Gemini stuff. So

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Speaker 1: if you get a pop up, you want to opt in,

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Speaker 1: you want to try it out, go ahead and do that.

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Speaker 1: If you don't, just don't opt into it. But I'm

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Speaker 1: excited for it. Eight eight eight rich one O one

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Speaker 1: eight eight eight seven four two four one zero one

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Speaker 1: Coming up? Why is everyone posting about twenty sixteen on

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Speaker 1: social media? I'll explain that and much more right here

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Speaker 1: on rich on Tech. Welcome back to rich on Tech.

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Speaker 1: Rich Demiro here hanging out with you in twenty sixteen.

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Speaker 1: Oh just kidding, But why is everyone posting about twenty sixteen? Like,

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Speaker 1: think about in your head? Can you remember one thing

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Speaker 1: about twenty sixteen?

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Speaker 3: No?

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Speaker 1: So, but everyone is hopping on this bandwagon. It's like

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Speaker 1: a viral trend on social media. I guess it's been

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Speaker 1: ten years since twenty sixteen. But it's not like that

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Speaker 1: was like a great year that everyone's like, oh my gosh,

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Speaker 1: twenty sixteen was so amazing. No, it's like there's nothing

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Speaker 1: notable about twenty sixteen except it was ten years ago

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Speaker 1: and now people are posting about it, like I don't know,

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Speaker 1: Like I look through my pictures, I'm like, there was

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Speaker 1: nothing special about twenty sixteen in my photos. But anyway,

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Speaker 1: if you noticed, if you're scrolling through social media, everyone

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Speaker 1: is posting about it, throwing putting these throwback pictures. For

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Speaker 1: some reason, in the dog gear snapchat filter was popular.

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Speaker 1: There were viral challenges back then. Closer by the Chainsmokers,

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Speaker 1: I guess was a popular song back then. I don't know.

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Speaker 1: I mean, obviously these things all start on TikTok and

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Speaker 1: then they just kind of they trickled down into social media.

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Speaker 1: So I have not posted about that yet. It's just

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Speaker 1: too much work. Like I didn't feel like looking through

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Speaker 1: my pictures of twenty sixteen to find like ten good ones,

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Speaker 1: but I know everyone else has done it, so Anyway,

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Speaker 1: if you're wondering why everyone's posting about twenty sixteen, it's

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Speaker 1: just fun. That's what they're doing it for. There's no

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Speaker 1: specific reason except the fact that people are just being

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Speaker 1: nostalgic for a random year that was ten years ago.

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Speaker 1: Let's go to Susan in San Jose. Susan, you're on

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Speaker 1: with Rich.

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Speaker 4: Hey, I remember you from your first day. You your

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Speaker 4: personality and information is just fantastic. Your mother must be

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Speaker 4: very very proud of you.

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Speaker 1: Oh thank you. I need to ask her one day. Well, yeah,

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Speaker 1: she'd never tell me. Not kidding. What's up?

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Speaker 4: I have an eighty eight year old friend hates his iPhone,

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Speaker 4: would really like to go back to like a flip

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Speaker 4: He just wants phone and text any suggestions on.

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Speaker 1: A flip Yes, there is, so he doesn't. He doesn't

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Speaker 1: want a standard smartphone.

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Speaker 4: He hates it. He has one, He has a great iPhone,

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Speaker 4: hates it.

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Speaker 1: Oh wow, he's gonna go from an iPhone to a

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Speaker 1: flip phone. Okay, Well, I mean I think the standard

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Speaker 1: issue here is the Nokia twenty seven to eighty, which

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Speaker 1: is about ninety dollars. It is unlocked, which means it's

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Speaker 1: gonna work with T Mobile. It's gonna work with AT

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Speaker 1: and T, it's gonna work with Verizon, it's gonna work

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Speaker 1: with all those like you know, smaller Envy and O's

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Speaker 1: mobile virtual network operators like a US Mobile or a

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Speaker 1: Visible something like that. But this is just your standard

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Speaker 1: flip phone. I mean, it's not gonna be anything special.

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Speaker 1: It's just gonna have, you know, some of the modern amenities,

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Speaker 1: Like it does have a USB C charge report, it

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Speaker 1: does have Google Maps for navigation. Let's see what else.

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Speaker 1: It's got the flashlight, it's got a little camera, it's

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Speaker 1: got a a headphone jack. But I don't think it's

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Speaker 1: the standard size. But you know, it's one of those

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Speaker 1: things where it's just gonna be a flip phone. And

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Speaker 1: if you want a phone that you can close when

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Speaker 1: you're done talking, this is gonna be the other brand

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Speaker 1: that people really like for these pretty inexpensive phones. If

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Speaker 1: you go on Amazon, there's a ton of them, but

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Speaker 1: the TCL they make a bunch of them. They've got

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Speaker 1: a Flip three that's just fifty three dollars. I mean,

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Speaker 1: that's not a bad deal. But the Nokia twenty seven

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Speaker 1: to eighty flip is really the one I think that

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Speaker 1: most people are getting, but there's so many of them.

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Speaker 1: There's a website called Dumb Wireless. Dumb Dumbwireless dot com

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Speaker 1: met with these two young founders of this website. They said,

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Speaker 1: you know, we're just trying to make people less dependent

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Speaker 1: on their phones. You know, we're so sick of everyone

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Speaker 1: being on their phone all the time. And so they

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Speaker 1: put this, put this website together with all of the

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Speaker 1: current I guess you call them like light phones, or

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Speaker 1: they call them dumb phones. But they've got a whole

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Speaker 1: bunch of one here. So maybe your friend and wants

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Speaker 1: something that's a little different. They've got Let's see, what

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Speaker 1: are the other brands here, the AGM M nine, the

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Speaker 1: jelly Star, they've got the Sunbeam, the Nokia that I mentioned.

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Speaker 1: The Barbie Phone is on there. If your friend wants

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Speaker 1: a Barbie phone. They've got the Punked. I like that one.

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Speaker 1: The Punked p U n K T looks really cool,

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Speaker 1: but it's so expensive. It's like three hundred dollars. And

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Speaker 1: then remember this phone that we're gonna I think we

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Speaker 1: talked about it last week, the clicks Communicator. This is

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Speaker 1: the phone that looks like a BlackBerry, but it's more

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Speaker 1: kind of intended to be a secondary phone or for

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Speaker 1: people that don't want to be scrolling all day. So

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Speaker 1: that's another option right there. So you got a lot

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Speaker 1: of options, Susan, I think one of those is going

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Speaker 1: to work for you for sure. Eight eight eight rich

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Speaker 1: one O one eight eight eight seven four to two

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Speaker 1: four one zero one. Uh did you speaking of phones?

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Speaker 1: Were you affected by this Verizon outage? I was not,

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Speaker 1: but I got a bunch of people said they were

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Speaker 1: a bunch of family members. Seemed like it was concentrated

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Speaker 1: on the East host. Happened a couple days ago, early January.

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Speaker 1: I think it was the fourteenth. It lasted about ten hours,

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Speaker 1: was resolved by the end of the day. And you know,

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Speaker 1: they haven't said, as far as I can tell, what

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Speaker 1: caused it, but usually it's like a software update. It

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Speaker 1: was not a cybersecurity incident, but a lot of people

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Speaker 1: were left without their phones, of Verizon customers, and so

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Speaker 1: Verizon said in a tweet, we did not meet the

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Speaker 1: standard of excellence. It's pretty rare that they do this.

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Speaker 1: But this happened last year too. I don't know if

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Speaker 1: you remember that it was a longer outage, for sure,

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Speaker 1: but they gave customers that were affected a twenty dollars credit,

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Speaker 1: but they did something that was a little bit like,

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Speaker 1: come on Verizon. They didn't make it automatic. So if

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Speaker 1: you were affected by this outage, you should get a

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Speaker 1: text message that will tell you to open the my

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Speaker 1: Verizon app and claim this twenty dollars credit. And I

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Speaker 1: think it's one credit per account, not per line. And

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Speaker 1: if you're a business customer, obviously the stakes are higher.

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Speaker 1: Verizon's going to be getting in touch with you in

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Speaker 1: a different way. So this is more for the consumer

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Speaker 1: side of things. But we don't like outages. We rely

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Speaker 1: on our phone so much. And Verizon is pretty solid.

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Speaker 1: I mean, all the carriers have been pretty solid. But

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Speaker 1: when these things happen, they really affect a large swath

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Speaker 1: of not only people, but things because so many devices

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Speaker 1: and cars and smart gadgets are dependent on these networks.

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Speaker 1: But if you want that twenty dollars credit, watch for

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Speaker 1: the text, go to the mina Verizon app and you should.

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Speaker 1: You should have a little banner that says redeem this

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Speaker 1: twenty dollars. It would have been nice if it was automatic,

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Speaker 1: but think about it saves Verizon a lot of money

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Speaker 1: for people that don't don't submit for the credit there

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Speaker 1: all right, coming up, we're gonna talk about California's new

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Speaker 1: privacy website. I'll tell you how you can get in

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Speaker 1: on that. Eighty to eight rich one oh one. Welcome

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Speaker 1: back to rich On Tech. Rich Demiro here hanging out

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Speaker 1: with you, talking technology triple eight rich one O one

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Speaker 1: eight eight eight seven four to two four one zero one.

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Speaker 1: Back to the phone lines in just a moment. But

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Speaker 1: if there is one thing that has been light up

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Speaker 1: my inbox lately, it is this question, how do I

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Speaker 1: get my personal information off the Internet and out of

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Speaker 1: the hands of data brokers? And specifically, if you live

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Speaker 1: in California, there's a brand new free tool that says

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Speaker 1: it will do just that. It's called Drop, Delete, Request

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Speaker 1: and Opt Out Platform. Now I went through the process

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Speaker 1: myself this week. You have to verify your residency, fill

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Speaker 1: out some personal information, name, data, birth phone number, and

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Speaker 1: then they will do the rest. And even if you're

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Speaker 1: not in California, you'll probably want to listen to this

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Speaker 1: because this is probably going to be replicated by other

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Speaker 1: states or even the federal government. So recently I spoke

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Speaker 1: with the executive director of the California Privacy Protection Agency,

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Speaker 1: Tom Kemp, to explain all. All right, so this is

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Speaker 1: such a big topic in our world today, privacy in general.

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Speaker 1: You guys just recently launched this new website called DROP.

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Speaker 1: You can tell me what that stands for and what

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Speaker 1: it does. But many people, I don't think I've ever

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Speaker 1: gotten so many emails about a new website in a

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Speaker 1: very long time like this one. So people are very

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Speaker 1: curious about what it is and what it does. Give

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Speaker 1: me the high level kind of answer there, Well, that's

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Speaker 1: exciting to hear.

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Speaker 5: Yes, DROP stands for the Delete Request and Opt Out Platform.

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Speaker 5: It's a free tool available from Calprivacy and what it

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Speaker 5: does it allows Californians to go to our website, verify

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Speaker 5: their residency, and make a request to have hundreds of

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Speaker 5: data brokers delete all their personal information. So it's pretty

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Speaker 5: amazing that it's basically a one click on stop ability

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Speaker 5: to have your data deleted from hundreds of entities that

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Speaker 5: basically just collect and sell your information behind the scenes.

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Speaker 1: Yes, to talk about that a little bit. I mean,

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Speaker 1: people are sort of aware of this, but we don't

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Speaker 1: really know where our information is going. But you're saying

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Speaker 1: this stuff is just kind of passed among brokers all day,

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Speaker 1: every day and sold as well.

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Speaker 5: Absolutely. I mean, look, we're in a digital economy. Data

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Speaker 5: is the new oil, and there are hundreds of businesses

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Speaker 5: whose sole business model is to collect our information, our

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Speaker 5: personal information like our email address, our phone numbers, our

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Speaker 5: mailing address, even personal very sensitive personal information such as

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Speaker 5: health information, what diseases you may have, what are your

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Speaker 5: political interest et cetera. And what they do is they

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Speaker 5: collect it, and they create digital dossiers on each and

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Speaker 5: every one of us, and they sell it to anyone

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Speaker 5: and everyone with a credit card. But unfortunately, what we're

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Speaker 5: seeing right now is that bad guys are actually accessing

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Speaker 5: that information and sending us the spam text targeted phone calls.

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Speaker 5: And so what we've seen is this data broken bridge

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Speaker 5: industry has led to a lot of identity SAFT, a

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Speaker 5: lot of identity fraud, UH and other weaponization of our

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Speaker 5: personal information.

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Speaker 1: I went through it this morning. I signed up. I

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Speaker 1: was able to verify you based have to verify that

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Speaker 1: you're you live in California and you've got you know,

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Speaker 1: a phone number and an email address. That's how I

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Speaker 1: did it. That, I mean, I think that's one of

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Speaker 1: the ways of doing it. And then you just put

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Speaker 1: in your information. Now the thing that's interesting and you

430
00:21:24,680 --> 00:21:27,080
Speaker 1: can explain to me, I you know, it asked be yours.

431
00:21:27,359 --> 00:21:30,720
Speaker 1: You know, pretty basic info like your name, your age, data, birth,

432
00:21:30,880 --> 00:21:34,680
Speaker 1: where you live. But then it asks for these identifiers,

433
00:21:34,800 --> 00:21:38,879
Speaker 1: you know, things that identify your phone, your TV, and

434
00:21:38,920 --> 00:21:41,720
Speaker 1: your car like your VIN number. So that was surprising

435
00:21:41,760 --> 00:21:45,399
Speaker 1: to me that this goes that deep where these agencies are.

436
00:21:45,440 --> 00:21:48,880
Speaker 1: I guess these these data companies use that to track

437
00:21:49,000 --> 00:21:50,360
Speaker 1: us absolutely.

438
00:21:50,480 --> 00:21:53,480
Speaker 5: Look, I mean there's different categories of data brokers. Probably

439
00:21:53,560 --> 00:21:55,800
Speaker 5: the ones that we're most familiar with are the people

440
00:21:55,840 --> 00:21:59,320
Speaker 5: search sites. So if you google your name, your address,

441
00:21:59,400 --> 00:22:03,680
Speaker 5: or your phone number, or your email address or even

442
00:22:03,680 --> 00:22:06,200
Speaker 5: your mailing aggress, all of a sudden you see yourself

443
00:22:06,560 --> 00:22:09,679
Speaker 5: pop up on hundreds of websites. If you want to

444
00:22:09,680 --> 00:22:12,600
Speaker 5: get removed from those people search sites, that's why you

445
00:22:13,000 --> 00:22:15,640
Speaker 5: need to put in your zip code, your email address,

446
00:22:15,680 --> 00:22:18,360
Speaker 5: and phone number. Now, it turns out that there are

447
00:22:18,440 --> 00:22:23,040
Speaker 5: hundreds of companies that simply track your geolocation and they

448
00:22:23,080 --> 00:22:26,280
Speaker 5: sell it. And so there is a mobile advertising ID

449
00:22:26,480 --> 00:22:29,720
Speaker 5: that you can also enter the system that can facilitate

450
00:22:29,760 --> 00:22:33,560
Speaker 5: deletions from those type of data brokers. And then finally, yes,

451
00:22:34,280 --> 00:22:37,960
Speaker 5: there are people that track your cars and your purchases

452
00:22:38,040 --> 00:22:41,280
Speaker 5: of your automobiles, et cetera. And so we also offer

453
00:22:41,400 --> 00:22:43,520
Speaker 5: the ability to add your vent. Now, these are all

454
00:22:43,520 --> 00:22:46,440
Speaker 5: optional information. If you simply just want to not have

455
00:22:46,480 --> 00:22:49,679
Speaker 5: your phone number be sold by anyone, just put your

456
00:22:49,720 --> 00:22:52,720
Speaker 5: phone number in. But we ask for the minimal amount

457
00:22:52,760 --> 00:22:58,800
Speaker 5: of information to enable mass deletion of your personal information.

458
00:22:58,880 --> 00:23:01,200
Speaker 5: With these businesses is that you don't have a direct

459
00:23:01,240 --> 00:23:04,840
Speaker 5: relationship with Their business model is to sell your data.

460
00:23:04,960 --> 00:23:06,400
Speaker 1: They don't sell you anything.

461
00:23:06,440 --> 00:23:08,480
Speaker 5: They sell your data to other entities.

462
00:23:09,000 --> 00:23:11,280
Speaker 1: So I think at last count I saw as over

463
00:23:11,320 --> 00:23:13,840
Speaker 1: one hundred and thirty of these data brokers that you're

464
00:23:13,880 --> 00:23:17,480
Speaker 1: working with. There's an option to include more as they're

465
00:23:17,520 --> 00:23:20,560
Speaker 1: added to the list. When will people start seeing the

466
00:23:20,600 --> 00:23:21,440
Speaker 1: results of this?

467
00:23:21,800 --> 00:23:25,000
Speaker 5: Right now? The data brokers have to register with the state.

468
00:23:25,160 --> 00:23:28,959
Speaker 5: Last year, over five hundred and forty five data brokers registered.

469
00:23:29,359 --> 00:23:32,320
Speaker 5: They have the month of January to register, so that

470
00:23:32,320 --> 00:23:34,520
Speaker 5: one hundred and thirty five hundred and forty number is

471
00:23:35,160 --> 00:23:39,159
Speaker 5: what's currently in the system right now, But we expect

472
00:23:39,680 --> 00:23:44,040
Speaker 5: by early February they'll be well over five hundred data brokers,

473
00:23:44,119 --> 00:23:47,120
Speaker 5: so the deletions don't start kicking in to August, and

474
00:23:47,160 --> 00:23:49,400
Speaker 5: that makes sense. We want the data brokers to register,

475
00:23:49,800 --> 00:23:52,879
Speaker 5: we want them to test out the deletion mechanism, et cetera.

476
00:23:53,200 --> 00:23:56,159
Speaker 5: So you're not going to see the full impact of

477
00:23:56,240 --> 00:24:00,439
Speaker 5: the deletions until early fall. But it's it's good to

478
00:24:00,480 --> 00:24:02,440
Speaker 5: get it out of the way. And the nice thing

479
00:24:02,560 --> 00:24:04,159
Speaker 5: is you can go back to the system. If you

480
00:24:04,200 --> 00:24:06,639
Speaker 5: add a new email address, a new phone number, you

481
00:24:06,680 --> 00:24:09,320
Speaker 5: remember an old ZIP code that you lived in, etc.

482
00:24:09,640 --> 00:24:11,440
Speaker 5: You going to go back and add to the system.

483
00:24:11,640 --> 00:24:14,399
Speaker 5: But come this fall, the data brokers will have to

484
00:24:14,480 --> 00:24:18,400
Speaker 5: access the system and they'll have to match the records

485
00:24:18,480 --> 00:24:21,320
Speaker 5: and do deletions every forty five days. And it's a

486
00:24:21,440 --> 00:24:23,960
Speaker 5: permanent deletion, so you don't have to go back and

487
00:24:24,320 --> 00:24:27,520
Speaker 5: make requests of these data brokers. It's one and done.

488
00:24:27,640 --> 00:24:30,600
Speaker 5: And if you want to exclude specific data brokers, you

489
00:24:30,640 --> 00:24:33,720
Speaker 5: can do that, or the default is select all and

490
00:24:33,800 --> 00:24:36,000
Speaker 5: you don't even have to think about it.

491
00:24:36,040 --> 00:24:38,480
Speaker 1: Is there a penalty if you know, I put my

492
00:24:38,520 --> 00:24:40,439
Speaker 1: information in there and I still get a call or

493
00:24:40,520 --> 00:24:43,120
Speaker 1: the data broker doesn't take my information down.

494
00:24:43,160 --> 00:24:46,320
Speaker 5: The fines that these entities could have would be two

495
00:24:46,400 --> 00:24:51,640
Speaker 5: hundred dollars per record per day. So if you discover

496
00:24:52,240 --> 00:24:55,280
Speaker 5: that you go to a people search site and your

497
00:24:55,280 --> 00:24:58,919
Speaker 5: information is still there, but they reported back into the

498
00:24:59,000 --> 00:25:02,000
Speaker 5: DROP system that the deleted it, but you've found it,

499
00:25:02,119 --> 00:25:05,760
Speaker 5: or you report a complain to us, or we discovered

500
00:25:05,800 --> 00:25:08,840
Speaker 5: this is not happening, it's two hundred dollars per day

501
00:25:08,920 --> 00:25:12,920
Speaker 5: for your record. We're a dedicated independent agency and we're

502
00:25:12,960 --> 00:25:17,960
Speaker 5: highly focused on ensuring that you and your fellow Californians

503
00:25:18,760 --> 00:25:21,359
Speaker 5: are able to take control of your personal information and

504
00:25:21,480 --> 00:25:25,919
Speaker 5: say no to the sale of your and my data

505
00:25:26,320 --> 00:25:29,679
Speaker 5: without our input, and that's what we're trying to enable

506
00:25:29,760 --> 00:25:33,400
Speaker 5: here with the DROP system. Do you suspect that other

507
00:25:33,480 --> 00:25:36,639
Speaker 5: states will do this or the federal government will do this?

508
00:25:36,760 --> 00:25:39,199
Speaker 5: And what's your advice for people that are listening that

509
00:25:39,240 --> 00:25:40,520
Speaker 5: are in other states?

510
00:25:41,040 --> 00:25:42,000
Speaker 1: What can they do?

511
00:25:43,080 --> 00:25:43,320
Speaker 6: Well?

512
00:25:43,320 --> 00:25:46,359
Speaker 5: They can always move to California, that's one thing, and

513
00:25:46,400 --> 00:25:51,680
Speaker 5: become a resident, but no, Look, it's funny that if

514
00:25:51,680 --> 00:25:55,240
Speaker 5: you look at some of the social media message boards,

515
00:25:55,359 --> 00:26:01,240
Speaker 5: they're lighting up and people are an other states really

516
00:26:01,280 --> 00:26:04,320
Speaker 5: want this. This kind of shows the overall pain point

517
00:26:04,400 --> 00:26:09,440
Speaker 5: that consumers are experiencing. So next Thanksgiving, when your out

518
00:26:09,440 --> 00:26:12,639
Speaker 5: of town relatives come in and they start dissing California,

519
00:26:12,800 --> 00:26:15,120
Speaker 5: just show them the DROP system and say we've got that.

520
00:26:15,200 --> 00:26:18,800
Speaker 5: They don't so, and we're more unhappy to engage with

521
00:26:19,280 --> 00:26:23,000
Speaker 5: legislators and other people in other states and tell them

522
00:26:23,040 --> 00:26:25,879
Speaker 5: what we're doing right here. But yes, there's definitely California

523
00:26:26,280 --> 00:26:28,760
Speaker 5: envy happening with the DROP system as we speak.

524
00:26:30,520 --> 00:26:33,200
Speaker 1: I like that dig He's like, you know, people want

525
00:26:33,240 --> 00:26:37,480
Speaker 1: California stuff. That was Tom Kemp from the California Privacy

526
00:26:37,520 --> 00:26:40,439
Speaker 1: Protection Agency once again. The website. If you live in

527
00:26:40,480 --> 00:26:44,359
Speaker 1: California want your information deleted from these data brokers, you

528
00:26:44,400 --> 00:26:48,119
Speaker 1: can sign up now. It's Privacy dot Ca dot gov

529
00:26:48,640 --> 00:26:55,000
Speaker 1: slash drop. So the website is the drop website delete.

530
00:26:55,040 --> 00:26:57,440
Speaker 1: Let's see what is it called again? So why can't

531
00:26:57,440 --> 00:27:01,640
Speaker 1: I remember this one? Drop? Drop? It is the delete

532
00:27:01,800 --> 00:27:05,960
Speaker 1: request and opt out platform DROP. I'll put a link

533
00:27:06,000 --> 00:27:08,600
Speaker 1: to that on my website. Rich on tech dot tv.

534
00:27:08,760 --> 00:27:10,840
Speaker 1: Keep in mind you sign up now that actual cleanup

535
00:27:10,840 --> 00:27:13,159
Speaker 1: doesn't start until later in the summer, And if you

536
00:27:13,200 --> 00:27:15,800
Speaker 1: don't live in California, there are plenty of paid services

537
00:27:15,840 --> 00:27:19,040
Speaker 1: that will do something similar. On the website rich on

538
00:27:19,320 --> 00:27:21,840
Speaker 1: Tech dot TV. All right, let's get back to the

539
00:27:21,880 --> 00:27:24,520
Speaker 1: phone lines eight eight eight rich one O one eight

540
00:27:24,640 --> 00:27:27,960
Speaker 1: eight eight seven four to two for one zero one

541
00:27:28,359 --> 00:27:37,520
Speaker 1: your calls right after this. Welcome back to rich on Tech.

542
00:27:37,640 --> 00:27:41,679
Speaker 1: Rich DeMuro here hanging out with you, talking technology triple

543
00:27:41,720 --> 00:27:44,040
Speaker 1: eight Rich one O one eight eight eight seven four

544
00:27:44,080 --> 00:27:47,399
Speaker 1: to two four one zero one. The website is rich

545
00:27:47,560 --> 00:27:51,080
Speaker 1: on tech dot TV. You hear something, you need some

546
00:27:51,080 --> 00:27:53,200
Speaker 1: more information, just go there. It's right at the top

547
00:27:53,200 --> 00:27:56,520
Speaker 1: of the page. Actually it's not. It says radio show

548
00:27:56,760 --> 00:28:00,639
Speaker 1: and it's episode one fifty seven. So you'll find links

549
00:28:00,640 --> 00:28:03,040
Speaker 1: to everything I talk about right there. So, whether it

550
00:28:03,160 --> 00:28:06,479
Speaker 1: is the flip phone I mentioned, the Verizon outage, that

551
00:28:06,640 --> 00:28:10,600
Speaker 1: new California privacy website, it's all linked up right there.

552
00:28:11,640 --> 00:28:16,240
Speaker 1: Let's go to let's go to Sylvia, line three in

553
00:28:16,560 --> 00:28:21,280
Speaker 1: Marino Valley, California, Sylvia. You're on with rich Yeah.

554
00:28:21,200 --> 00:28:23,680
Speaker 6: Hi, Rich, Hey, thank you for taking my call and

555
00:28:24,160 --> 00:28:29,080
Speaker 6: appreciate you teaching my old brain all kinds of new stuff.

556
00:28:29,520 --> 00:28:31,280
Speaker 1: Well, I'm happy to do that. What can I help

557
00:28:31,280 --> 00:28:31,560
Speaker 1: you with?

558
00:28:32,359 --> 00:28:38,800
Speaker 6: Yeah, So my question is I'm an Apple Watch versus

559
00:28:38,920 --> 00:28:43,440
Speaker 6: a garment or a Galaxy I've been thinking about getting

560
00:28:43,480 --> 00:28:49,920
Speaker 6: Apple Watch for emergency services, all detection, call detect, health info,

561
00:28:51,360 --> 00:28:55,240
Speaker 6: you know, the large screen bright for the size of

562
00:28:55,280 --> 00:28:59,960
Speaker 6: the watch. But I was leaning to Apple and then

563
00:29:00,040 --> 00:29:02,400
Speaker 6: and a friend of mine said, no, you need to

564
00:29:02,480 --> 00:29:06,400
Speaker 6: check out Garment. My niece has a Galaxy them she

565
00:29:06,480 --> 00:29:09,160
Speaker 6: really loves, So can you help me out on that place?

566
00:29:09,360 --> 00:29:10,840
Speaker 1: Sure, what kind of phone do you have?

567
00:29:11,800 --> 00:29:12,160
Speaker 6: Apple?

568
00:29:12,280 --> 00:29:15,000
Speaker 1: Okay, Well, then the Galaxy's out of the running here

569
00:29:15,120 --> 00:29:19,200
Speaker 1: because Galaxy only works with Samsung, so that one's out

570
00:29:19,240 --> 00:29:22,040
Speaker 1: of the window. So I would say, I mean, just

571
00:29:22,240 --> 00:29:24,400
Speaker 1: right off the top of my head, unless you are

572
00:29:24,480 --> 00:29:28,560
Speaker 1: an avid hiker or biker or outdoor enthusiasts, the garment

573
00:29:28,680 --> 00:29:33,080
Speaker 1: is really more for those use cases. It's fantastic. People

574
00:29:33,160 --> 00:29:35,920
Speaker 1: love them. I've not personally used one, but I know

575
00:29:36,040 --> 00:29:38,440
Speaker 1: people that have them and they absolutely love them. But

576
00:29:38,480 --> 00:29:41,960
Speaker 1: it is mostly the hikers, the bikers, you know, the

577
00:29:42,720 --> 00:29:46,560
Speaker 1: just kicking always out. Yes, okay, now that's not saying

578
00:29:46,560 --> 00:29:48,320
Speaker 1: the Apple Watch won't do that. The Apple Watch does

579
00:29:48,360 --> 00:29:50,280
Speaker 1: all that stuff, and it does it very well. And

580
00:29:50,360 --> 00:29:52,280
Speaker 1: I love the Apple Watch, even though I'm not wearing

581
00:29:52,320 --> 00:29:54,800
Speaker 1: it right now, because if you heard me earlier, I've

582
00:29:54,800 --> 00:29:57,160
Speaker 1: switched to Android right now, so we're in a pixel watch.

583
00:29:57,600 --> 00:30:01,240
Speaker 1: But the Apple Watch is fantas And here's the deal.

584
00:30:01,560 --> 00:30:05,360
Speaker 1: If you are looking for anything medical or fall related,

585
00:30:05,760 --> 00:30:08,280
Speaker 1: this is the watch that you want. It's got great

586
00:30:08,320 --> 00:30:11,480
Speaker 1: fall detection. It was the first to have it. It's

587
00:30:11,520 --> 00:30:14,160
Speaker 1: got car crash detection on it. Although I will say

588
00:30:14,720 --> 00:30:17,200
Speaker 1: when I had my car accident and I was hit hard,

589
00:30:18,040 --> 00:30:20,440
Speaker 1: my Apple Watch did not call for help. It didn't

590
00:30:20,480 --> 00:30:24,200
Speaker 1: even say anything, which I could not believe. Neither did

591
00:30:24,200 --> 00:30:28,120
Speaker 1: my iPhone, which I also can't believe. But I've been

592
00:30:28,160 --> 00:30:30,880
Speaker 1: playing football with my kid in the street and I'll,

593
00:30:31,080 --> 00:30:33,920
Speaker 1: you know, catch a big throw and it will say, hey,

594
00:30:34,160 --> 00:30:36,360
Speaker 1: just fall. It felt like you got hurt, and it's like, no,

595
00:30:36,440 --> 00:30:39,920
Speaker 1: I'm okay. So I would say that's what you want.

596
00:30:39,960 --> 00:30:40,080
Speaker 2: Now.

597
00:30:40,120 --> 00:30:42,640
Speaker 1: When it comes to which Apple Watch model to get

598
00:30:43,200 --> 00:30:48,480
Speaker 1: if you want the most robust health tracking features, I

599
00:30:48,480 --> 00:30:50,160
Speaker 1: think for you it comes down to two models, the

600
00:30:50,200 --> 00:30:53,200
Speaker 1: Series eleven, which is the newest, and then the se three,

601
00:30:53,320 --> 00:30:55,240
Speaker 1: which is kind of their budget but it's also new.

602
00:30:56,960 --> 00:31:00,560
Speaker 1: These devices pretty much have a lot of the same things.

603
00:31:00,920 --> 00:31:04,560
Speaker 1: The higher end one, which is the eleven, is going

604
00:31:04,640 --> 00:31:08,200
Speaker 1: to give you hypertension notifications. It's going to give you

605
00:31:08,240 --> 00:31:10,920
Speaker 1: the electro cardiographs if you need that, you can you

606
00:31:10,920 --> 00:31:14,680
Speaker 1: can take like a heart reading. Let's see they do

607
00:31:14,720 --> 00:31:17,160
Speaker 1: all the vitals the same. All the emergency stuff is

608
00:31:17,200 --> 00:31:21,120
Speaker 1: the same. Let's see what else do you get. I'm

609
00:31:21,120 --> 00:31:24,280
Speaker 1: trying to see things screen? Right, Yeah, you can get

610
00:31:24,280 --> 00:31:27,520
Speaker 1: a large screen. There's there's different sizes and so they've

611
00:31:27,560 --> 00:31:31,960
Speaker 1: got like, I think forty four millimeter. Let's see, there's

612
00:31:32,000 --> 00:31:34,320
Speaker 1: like I think the largest size. Let's see what the

613
00:31:34,400 --> 00:31:37,120
Speaker 1: size is here. Uh, there's a forty two and a

614
00:31:37,160 --> 00:31:39,280
Speaker 1: forty six millimeter. So I would go with the forty

615
00:31:39,320 --> 00:31:42,680
Speaker 1: six if you want like the largest screen possible. And

616
00:31:42,680 --> 00:31:44,920
Speaker 1: then the other decision you have to make is do

617
00:31:44,960 --> 00:31:49,200
Speaker 1: you want cellular so your phone your watch will work

618
00:31:49,240 --> 00:31:53,320
Speaker 1: no matter what. The only difference is if you want cellular,

619
00:31:53,360 --> 00:31:54,959
Speaker 1: it's going to cost you about one hundred dollars more,

620
00:31:55,000 --> 00:31:57,720
Speaker 1: plus you have to pay monthly. The difference is if

621
00:31:57,760 --> 00:32:00,480
Speaker 1: you walked out of the house without your phone. So

622
00:32:00,560 --> 00:32:02,480
Speaker 1: let's say you went for a walk around your block

623
00:32:02,600 --> 00:32:05,000
Speaker 1: or a walk in your neighborhood and you fell down

624
00:32:05,080 --> 00:32:07,760
Speaker 1: and you couldn't get up right. Your Apple Watch would

625
00:32:07,840 --> 00:32:10,120
Speaker 1: use cellular to call for help, or you could call

626
00:32:10,200 --> 00:32:13,760
Speaker 1: for help if you didn't have cellular, your watch would

627
00:32:13,800 --> 00:32:15,719
Speaker 1: not be able to do that because it needs the

628
00:32:15,760 --> 00:32:19,400
Speaker 1: iPhone as the conduit to go through to make that call.

629
00:32:19,520 --> 00:32:20,360
Speaker 1: Does that make sense?

630
00:32:21,040 --> 00:32:22,280
Speaker 2: It does? It does.

631
00:32:22,480 --> 00:32:25,360
Speaker 6: And I don't know what the radius would be if

632
00:32:25,960 --> 00:32:30,600
Speaker 6: I'm out and about somewhere or home, and let's say

633
00:32:30,600 --> 00:32:34,320
Speaker 6: I'm out in the backyard and I fall. These are

634
00:32:34,360 --> 00:32:36,800
Speaker 6: the stories that I have heard from friends, you know,

635
00:32:37,640 --> 00:32:40,920
Speaker 6: And I don't know how far of a distance it

636
00:32:40,960 --> 00:32:46,160
Speaker 6: could pick up my cell phone service. So I definitely

637
00:32:46,200 --> 00:32:49,000
Speaker 6: want a separate line. I would be willing to pay

638
00:32:49,040 --> 00:32:49,360
Speaker 6: for that.

639
00:32:49,480 --> 00:32:52,120
Speaker 1: And I think, yeah, I think that's a great decision.

640
00:32:52,200 --> 00:32:54,600
Speaker 1: I would tell you in my experience around the house,

641
00:32:55,120 --> 00:32:58,640
Speaker 1: the Apple Watch is really bad about connecting to the

642
00:32:58,640 --> 00:33:01,640
Speaker 1: phone when it's not when it's even a little bit

643
00:33:01,680 --> 00:33:05,840
Speaker 1: further away. So we're talking according to the you know

644
00:33:05,920 --> 00:33:09,320
Speaker 1: the numbers, it's a it's just a couple dozen feet

645
00:33:09,360 --> 00:33:12,960
Speaker 1: because it's bluetooth, right, So it's just the range of Bluetooth.

646
00:33:13,000 --> 00:33:15,200
Speaker 1: Like if you ever had headphones you walk around, you know,

647
00:33:15,320 --> 00:33:18,240
Speaker 1: sometimes they work depending on you know, what the interference

648
00:33:18,320 --> 00:33:22,280
Speaker 1: is nearby, but you can't trust that and so for

649
00:33:22,400 --> 00:33:24,520
Speaker 1: me personally, like I run a lot, I've always had

650
00:33:24,560 --> 00:33:27,240
Speaker 1: a cellular connection on my watch because I love the

651
00:33:27,320 --> 00:33:29,640
Speaker 1: idea that I can just go out and not have

652
00:33:29,760 --> 00:33:33,000
Speaker 1: my phone on me and my watch will still protect

653
00:33:33,000 --> 00:33:34,560
Speaker 1: me or help me if I need it. You know,

654
00:33:34,720 --> 00:33:36,520
Speaker 1: I can still make a phone call. So that's what

655
00:33:36,560 --> 00:33:39,320
Speaker 1: I would do. I think the decision's pretty easy when

656
00:33:39,360 --> 00:33:42,040
Speaker 1: it comes to the SE which is the basic I

657
00:33:42,080 --> 00:33:45,360
Speaker 1: would just look online on the Apple website. They've got

658
00:33:45,480 --> 00:33:48,520
Speaker 1: kind of comparison tool which you can compare the series

659
00:33:48,560 --> 00:33:51,320
Speaker 1: eleven to the SC three. The SE three has gotten

660
00:33:51,360 --> 00:33:54,680
Speaker 1: a lot better. It does a lot. The Series eleven

661
00:33:54,760 --> 00:33:57,880
Speaker 1: comes in a larger screen at this point, and it's

662
00:33:57,920 --> 00:34:01,000
Speaker 1: easier to see from a variety of angles. It's also brighter.

663
00:34:01,480 --> 00:34:04,560
Speaker 1: But you know, parents love the SE three for kids.

664
00:34:04,600 --> 00:34:06,720
Speaker 1: Seniors also love the SC three because it's a little

665
00:34:06,720 --> 00:34:07,880
Speaker 1: bit cheaper, it's a little bit easier.

666
00:34:07,920 --> 00:34:11,839
Speaker 6: So but the eleven is I do know they have

667
00:34:11,960 --> 00:34:14,600
Speaker 6: what an ultra or something? Is that what this is?

668
00:34:14,600 --> 00:34:17,640
Speaker 6: The series eleven is that the top top end of

669
00:34:17,880 --> 00:34:19,680
Speaker 6: the well.

670
00:34:20,040 --> 00:34:21,759
Speaker 1: The ultra is a whole nother one, and I don't

671
00:34:21,760 --> 00:34:23,680
Speaker 1: think you need it. I think that's more for someone

672
00:34:23,680 --> 00:34:25,839
Speaker 1: who is out and about hiking and all that kind

673
00:34:25,840 --> 00:34:28,520
Speaker 1: of stuff. That's more. That's that's more their answer to

674
00:34:28,560 --> 00:34:30,560
Speaker 1: the garment. I don't think you need that. It's got

675
00:34:30,600 --> 00:34:32,839
Speaker 1: a longer battery life, but I think that I think

676
00:34:32,920 --> 00:34:34,840
Speaker 1: for the series for you, I think the series eleven

677
00:34:34,880 --> 00:34:36,880
Speaker 1: would probably be the sweet spot for for all the

678
00:34:36,920 --> 00:34:37,520
Speaker 1: features you want.

679
00:34:38,120 --> 00:34:38,600
Speaker 2: Eleven.

680
00:34:39,560 --> 00:34:44,320
Speaker 6: Yeah, okay, that's that rich. Thank you so much. And

681
00:34:44,440 --> 00:34:48,960
Speaker 6: I was literally on my phone, uh, comparing right as

682
00:34:49,000 --> 00:34:51,960
Speaker 6: your show came on. So perfect timing. And I'm sure

683
00:34:51,960 --> 00:34:55,440
Speaker 6: there's a lot of seniors listening to this and and

684
00:34:56,040 --> 00:34:59,239
Speaker 6: very grateful, grateful for your knowledge. Much appreciated.

685
00:34:59,360 --> 00:35:01,880
Speaker 1: Thank you, Sylvia, appreciate it, and good luck with the watch.

686
00:35:01,920 --> 00:35:03,759
Speaker 1: I think you'll really enjoy it. I will tell you

687
00:35:03,800 --> 00:35:06,799
Speaker 1: I am missing mine. I really am. I will say

688
00:35:07,000 --> 00:35:09,840
Speaker 1: I've said this before on this show. I actually like

689
00:35:10,120 --> 00:35:12,440
Speaker 1: at this point the Apple Watch more than the iPhone

690
00:35:12,760 --> 00:35:15,719
Speaker 1: because the Apple Watch does everything that I want. I've

691
00:35:15,719 --> 00:35:19,120
Speaker 1: got great apps on there. It does my hike tracking,

692
00:35:19,200 --> 00:35:21,360
Speaker 1: it does my running tracking, I can listen to music

693
00:35:21,400 --> 00:35:24,240
Speaker 1: without my phone. I mean, it just does so many

694
00:35:24,280 --> 00:35:26,520
Speaker 1: things really well. And I think that and I have

695
00:35:26,560 --> 00:35:28,880
Speaker 1: the Ultra and I think it just works really well,

696
00:35:29,280 --> 00:35:32,839
Speaker 1: the software, everything, the hardware. H Okay, I'm switching back

697
00:35:32,880 --> 00:35:34,520
Speaker 1: right now in the commercial break. No, I'm just kidding,

698
00:35:35,280 --> 00:35:36,960
Speaker 1: but I'm wearing the pixel Watch, and I will tell

699
00:35:36,960 --> 00:35:38,760
Speaker 1: you the one thing I love about the pixel Watch

700
00:35:39,600 --> 00:35:43,920
Speaker 1: is the voice to text is unbelievable. Like I'm talking,

701
00:35:44,080 --> 00:35:47,520
Speaker 1: it does not get things wrong. Ever. It also has

702
00:35:47,600 --> 00:35:50,239
Speaker 1: Gemini on it, so you can ask questions on this

703
00:35:50,360 --> 00:35:52,960
Speaker 1: watch that you'd never be able to ask Siri because

704
00:35:53,000 --> 00:35:55,319
Speaker 1: she wouldn't understand them in a million years, and you

705
00:35:55,320 --> 00:35:58,640
Speaker 1: can get an answer. Now are those two things worth

706
00:35:58,760 --> 00:36:01,560
Speaker 1: you know? Switching? I don't know, but I do, I

707
00:36:01,640 --> 00:36:03,640
Speaker 1: you know, And this is why I try different things,

708
00:36:03,760 --> 00:36:05,960
Speaker 1: so that I can compare them and contrast them and

709
00:36:06,000 --> 00:36:09,439
Speaker 1: tell you what the best option, what the high points are,

710
00:36:09,480 --> 00:36:12,400
Speaker 1: the low points, the pros, the cons, all that good stuff.

711
00:36:12,920 --> 00:36:16,520
Speaker 1: So yeah, I'm missing certain features for sure, but I'm

712
00:36:16,520 --> 00:36:19,359
Speaker 1: loving others. Eighty eight rich one O one eight eight

713
00:36:19,440 --> 00:36:21,840
Speaker 1: eight seven four to two four one zero one. Coming up,

714
00:36:21,840 --> 00:36:24,560
Speaker 1: I'll tell you why the FTC is banning GM from

715
00:36:24,600 --> 00:36:27,240
Speaker 1: selling your driver location data for a couple of years.

716
00:36:27,760 --> 00:36:33,440
Speaker 1: That's right here. When rich On Tech returns, welcome back,

717
00:36:33,480 --> 00:36:35,680
Speaker 1: to Rich on tech. Rich Demiro here hanging out with

718
00:36:35,680 --> 00:36:38,839
Speaker 1: you talking technology at Triple eight Rich one on one.

719
00:36:38,880 --> 00:36:42,359
Speaker 1: That's eight eight eight seven four to two four one

720
00:36:42,480 --> 00:36:46,040
Speaker 1: zero one. I've been saying those numbers for four years now. Yes,

721
00:36:46,160 --> 00:36:48,960
Speaker 1: this is year number four of this show, if you

722
00:36:48,960 --> 00:36:53,520
Speaker 1: can believe it. I love that. During Okay, last segment,

723
00:36:53,840 --> 00:36:56,000
Speaker 1: I talked about how twenty sixteen, all these people are

724
00:36:56,040 --> 00:36:59,080
Speaker 1: posting bobo. I guess I guess that was the first

725
00:36:59,080 --> 00:37:01,120
Speaker 1: time you heard of it. He just went through his

726
00:37:01,200 --> 00:37:04,319
Speaker 1: camera roll and posted like one hundred pictures from twenty sixteen.

727
00:37:05,160 --> 00:37:08,240
Speaker 1: I'm going through his social media. I am laughing so hard.

728
00:37:08,400 --> 00:37:10,560
Speaker 1: He's like, I'm saying, how like silly that is, And

729
00:37:10,560 --> 00:37:12,600
Speaker 1: he's like, no, it's actually really fun. And so he

730
00:37:12,640 --> 00:37:15,359
Speaker 1: had a lot of things happening in that year. Oh,

731
00:37:15,360 --> 00:37:17,759
Speaker 1: it's way more. I just didn't post everything that.

732
00:37:17,920 --> 00:37:20,359
Speaker 7: But you just did that. Yeah, just said you talked

733
00:37:20,360 --> 00:37:23,120
Speaker 7: about it. Yeah I didn't. I noticed it, but I didn't.

734
00:37:23,200 --> 00:37:25,120
Speaker 7: I didn't know it was a trendy thing to do. Okay,

735
00:37:25,160 --> 00:37:27,080
Speaker 7: And I was like, oh, well, now let's you know, yeah,

736
00:37:27,080 --> 00:37:28,759
Speaker 7: just talk about it. We had some great pictures that

737
00:37:28,800 --> 00:37:38,200
Speaker 7: you posted. This new Google Gemini Personalized Intelligence, personal Intelligence.

738
00:37:38,320 --> 00:37:41,440
Speaker 7: I asked it about my notable highlights in twenty sixteen,

739
00:37:42,000 --> 00:37:45,000
Speaker 7: not very notable. I had a family Halloween. Told me

740
00:37:45,080 --> 00:37:46,839
Speaker 7: my one kid was dressed as a skeleton, my other

741
00:37:46,960 --> 00:37:49,799
Speaker 7: was Mickey Mouse. I went to a wedding in October,

742
00:37:50,000 --> 00:37:53,799
Speaker 7: my cousin celebrated my birthday, wrapped up with the New

743
00:37:53,880 --> 00:37:56,680
Speaker 7: Year's celebration in San Diego, went back to the East

744
00:37:56,680 --> 00:37:59,080
Speaker 7: Coast to spend time with my siblings. Me and my

745
00:37:59,120 --> 00:38:01,200
Speaker 7: wife went to a con sure at the Crypto dot

746
00:38:01,239 --> 00:38:03,839
Speaker 7: Com Arena, which was Staple Center back then.

747
00:38:04,520 --> 00:38:06,920
Speaker 1: You can't say that anymore. What good. It's still with

748
00:38:06,920 --> 00:38:10,880
Speaker 1: the Crypto. The other place doesn't exist. They get so

749
00:38:10,960 --> 00:38:13,799
Speaker 1: mad when you bring it up, do they really? I

750
00:38:13,840 --> 00:38:16,720
Speaker 1: just thought it was wild that Staples, like the plasure

751
00:38:16,800 --> 00:38:19,960
Speaker 1: you literally buy like Staples and paper clips, has enough

752
00:38:19,960 --> 00:38:23,600
Speaker 1: money to buy you know, I had the name arena. Yeah,

753
00:38:23,680 --> 00:38:25,440
Speaker 1: I mean it was that was big. I mean I

754
00:38:25,560 --> 00:38:27,400
Speaker 1: was here when they built that. That's aging me a

755
00:38:27,440 --> 00:38:30,440
Speaker 1: little bit, dating me. All right, let's go to be

756
00:38:30,600 --> 00:38:38,520
Speaker 1: here a long time. Forty two years. I've probably been

757
00:38:38,520 --> 00:38:41,080
Speaker 1: in La for I got to add it up probably

758
00:38:41,120 --> 00:38:43,839
Speaker 1: twenty five years. Wow. Yeah, it's been a while. I mean,

759
00:38:43,840 --> 00:38:47,680
Speaker 1: it's been a while. Yeah, but I off and on

760
00:38:47,680 --> 00:38:49,520
Speaker 1: because I left, you know, so I got to add

761
00:38:49,520 --> 00:38:51,880
Speaker 1: it up. But I left. Every time I left for

762
00:38:51,960 --> 00:38:53,799
Speaker 1: like something, I would come back in between. I don't

763
00:38:53,800 --> 00:38:54,120
Speaker 1: know why.

764
00:38:54,200 --> 00:38:55,600
Speaker 7: You know, it popped up in my feet the other

765
00:38:55,800 --> 00:38:57,319
Speaker 7: like literally a day or two ago.

766
00:38:57,800 --> 00:39:00,920
Speaker 1: The picture you on Price is right? Oh, when you

767
00:39:01,000 --> 00:39:04,120
Speaker 1: had the loan Surfer hit. That was a long time

768
00:39:04,160 --> 00:39:07,000
Speaker 1: ago that I will tell you. Being on Price is right.

769
00:39:07,360 --> 00:39:09,399
Speaker 1: I mean, obviously that was really fun back in the day.

770
00:39:09,400 --> 00:39:11,720
Speaker 1: It's funny. My kid loves to watch it. But your

771
00:39:11,760 --> 00:39:17,000
Speaker 1: brain goes to mush. My brain was jello. When Bob Barker,

772
00:39:17,560 --> 00:39:20,800
Speaker 1: that's seat dating myself again. When Bob Barker, when I

773
00:39:20,880 --> 00:39:22,880
Speaker 1: mean he didn't call me down Rod Roddy did. But

774
00:39:22,960 --> 00:39:25,200
Speaker 1: when Bob Barker, you know, said okay, next time I'm

775
00:39:25,239 --> 00:39:27,839
Speaker 1: up for bid, and he said, what's your bid, mister

776
00:39:27,880 --> 00:39:30,719
Speaker 1: DeMuro whatever he said, and I'm not kidding, I could

777
00:39:30,760 --> 00:39:34,680
Speaker 1: not think. There was no brain activity in my head

778
00:39:34,800 --> 00:39:37,399
Speaker 1: at all. I was just like, what is happening right now?

779
00:39:37,719 --> 00:39:40,480
Speaker 1: And I screamed out. The first thing I heard from

780
00:39:40,520 --> 00:39:43,600
Speaker 1: the audience, which was seven hundred dollars for a sewing machine.

781
00:39:43,640 --> 00:39:45,560
Speaker 1: I had no idea how much a sewing machine was.

782
00:39:45,960 --> 00:39:50,200
Speaker 1: Definitely wasn't seven hundred. All right, let's go to h

783
00:39:50,480 --> 00:39:55,600
Speaker 1: Let's go to Walter. Line three. You're on in a

784
00:39:55,680 --> 00:39:58,839
Speaker 1: Temecula Walter. You're on with Rich? Hey, Rich?

785
00:39:58,880 --> 00:39:59,359
Speaker 2: How you doing?

786
00:39:59,560 --> 00:40:04,359
Speaker 8: I'm doing shows content always love it good.

787
00:40:04,400 --> 00:40:06,640
Speaker 1: I'm glad. I'm glad. All my hard work is paying off.

788
00:40:06,680 --> 00:40:07,040
Speaker 1: Thank you?

789
00:40:07,400 --> 00:40:11,000
Speaker 8: Oh man, it is. So here's my question. I currently

790
00:40:11,040 --> 00:40:15,640
Speaker 8: have an HP printer, but I feel that I keep

791
00:40:15,640 --> 00:40:18,240
Speaker 8: buying cartridges all the time, and man, I'm not printing

792
00:40:18,320 --> 00:40:21,000
Speaker 8: that much stuff. And this is just for home use,

793
00:40:21,480 --> 00:40:25,160
Speaker 8: not every day printing. So do you have do you

794
00:40:25,200 --> 00:40:29,440
Speaker 8: recommend any certain printer there'll be more pocket friendly on

795
00:40:29,520 --> 00:40:32,520
Speaker 8: the cartridge side. That'll have to be changing these cartridges

796
00:40:32,560 --> 00:40:34,600
Speaker 8: all the time because then they could get pretty pricey.

797
00:40:34,680 --> 00:40:37,520
Speaker 1: Oh yeah, And it feels like there's a leak sometimes.

798
00:40:37,560 --> 00:40:40,120
Speaker 1: Like I remember when I was using cartridges, I'm like, wait,

799
00:40:40,200 --> 00:40:43,320
Speaker 1: I just replaced this, what is happening? And then it

800
00:40:43,360 --> 00:40:45,480
Speaker 1: would just it just felt like I was spending so

801
00:40:45,640 --> 00:40:48,840
Speaker 1: much on these cartridges, and I you know, I didn't

802
00:40:48,840 --> 00:40:50,680
Speaker 1: really print a lot either. I mean the kids will

803
00:40:50,680 --> 00:40:53,279
Speaker 1: print like color stuff all the time, but like for me,

804
00:40:53,360 --> 00:40:55,960
Speaker 1: I'm mostly printing stuff for this show. I will tell

805
00:40:55,960 --> 00:40:57,920
Speaker 1: you the two printers that I've been testing lately that

806
00:40:57,920 --> 00:41:00,360
Speaker 1: I will tell you I like them both. They're the

807
00:41:00,400 --> 00:41:03,239
Speaker 1: ink tank printers, so you've actually filled them up with

808
00:41:03,440 --> 00:41:06,719
Speaker 1: the liquid ink, which I know sounds messy, but it's

809
00:41:06,760 --> 00:41:10,240
Speaker 1: actually quite an easy process. And I have been using

810
00:41:10,640 --> 00:41:14,040
Speaker 1: both of these probably for the better part of months now,

811
00:41:14,120 --> 00:41:17,640
Speaker 1: and the ink lasts a really long time. It seems

812
00:41:17,680 --> 00:41:19,880
Speaker 1: to be cheaper, and it just seems to be like

813
00:41:20,160 --> 00:41:22,799
Speaker 1: you're more in control with this liquid ink than you

814
00:41:22,840 --> 00:41:24,960
Speaker 1: are with these cartridges that are like I don't know

815
00:41:24,960 --> 00:41:26,920
Speaker 1: if they're printing them or making them out of gold,

816
00:41:27,280 --> 00:41:32,000
Speaker 1: but why are printer ink cartridges so expensive? And then

817
00:41:32,040 --> 00:41:33,840
Speaker 1: if you try to use one that's not the brand,

818
00:41:34,120 --> 00:41:37,359
Speaker 1: your machine is gonna yell at you. It's gonna say, oh, oh, oh,

819
00:41:37,440 --> 00:41:39,279
Speaker 1: you want to put that in here? Oh, just hope

820
00:41:39,280 --> 00:41:42,800
Speaker 1: you don't like warranties. It's like, okay, okay, it's like,

821
00:41:42,960 --> 00:41:46,880
Speaker 1: calm down, little machine. So I will tell you the

822
00:41:46,880 --> 00:41:49,399
Speaker 1: two that I've been testing. Number one is called the

823
00:41:49,640 --> 00:41:53,839
Speaker 1: HP Smart Tank fifty one hundred and I didn't think

824
00:41:53,840 --> 00:41:56,359
Speaker 1: I was gonna like this one. I don't even want

825
00:41:56,360 --> 00:41:58,600
Speaker 1: to be like hateful towards HP, but I was kind

826
00:41:58,600 --> 00:42:00,920
Speaker 1: of like, ah, it's HP. I just switched from their

827
00:42:00,960 --> 00:42:03,319
Speaker 1: printer with all their you know, the cartridges that were

828
00:42:03,320 --> 00:42:06,600
Speaker 1: so expensive, and I was on the subscription program and

829
00:42:06,719 --> 00:42:08,960
Speaker 1: I won't even tell you what I did there that

830
00:42:09,080 --> 00:42:11,960
Speaker 1: was really dumb. But if you need some cartridges for

831
00:42:12,080 --> 00:42:16,040
Speaker 1: this machine, I might have them at home. Anyway. This

832
00:42:16,120 --> 00:42:18,200
Speaker 1: ink tank, the fifty one hundred, has been great. I

833
00:42:18,560 --> 00:42:20,800
Speaker 1: love the way it prints. I will say. The only

834
00:42:20,840 --> 00:42:23,480
Speaker 1: thing I don't like about it is the fact that

835
00:42:23,600 --> 00:42:27,960
Speaker 1: the paper is kind of on top. It's like a

836
00:42:28,040 --> 00:42:30,320
Speaker 1: top feeder, which I don't like. I wish it was

837
00:42:30,360 --> 00:42:33,359
Speaker 1: like the on the bottom. And then the other thing

838
00:42:33,400 --> 00:42:34,920
Speaker 1: I don't like is it takes a little bit to

839
00:42:35,000 --> 00:42:38,000
Speaker 1: start up, like just when you first print for the day.

840
00:42:38,040 --> 00:42:39,680
Speaker 1: It takes a little bit to go through some sort

841
00:42:39,680 --> 00:42:41,600
Speaker 1: of routine to print. So that's it. But otherwise I

842
00:42:41,640 --> 00:42:44,040
Speaker 1: really like that and the ink glass fair. The other

843
00:42:44,080 --> 00:42:45,719
Speaker 1: one I like is the Epsen. I know you've heard

844
00:42:45,760 --> 00:42:49,720
Speaker 1: these advertised the Eco tank. The one that I'm testing

845
00:42:49,760 --> 00:42:53,640
Speaker 1: specifically is the ET twenty nine eighty and I think

846
00:42:53,640 --> 00:42:55,279
Speaker 1: that that one's good. It's an all in one. You

847
00:42:55,320 --> 00:42:57,399
Speaker 1: may not need all of that stuff, but this one

848
00:42:57,440 --> 00:43:00,880
Speaker 1: prints really fast. I've had zero problems with it. I

849
00:43:00,960 --> 00:43:05,200
Speaker 1: will say the quality of the print that comes out

850
00:43:05,440 --> 00:43:08,439
Speaker 1: is slightly better on the HP for what it's worth.

851
00:43:08,760 --> 00:43:11,000
Speaker 1: But I will tell you I like both of these equally.

852
00:43:11,040 --> 00:43:14,200
Speaker 1: I like the software a lot on the epsin the screen,

853
00:43:14,320 --> 00:43:16,359
Speaker 1: the little like screen that's on it is tough to see,

854
00:43:16,400 --> 00:43:18,440
Speaker 1: but it's not a deal breaker. But I like the

855
00:43:18,840 --> 00:43:21,040
Speaker 1: software that comes with it, like the app and that stuff.

856
00:43:21,239 --> 00:43:24,720
Speaker 1: But those are two solid choices. Go with the ink tank,

857
00:43:25,440 --> 00:43:27,360
Speaker 1: you know, I think that these are just easier to

858
00:43:27,560 --> 00:43:31,799
Speaker 1: use instead of the cartridges. The cartridges are just it's

859
00:43:31,840 --> 00:43:32,800
Speaker 1: the razor principle.

860
00:43:33,040 --> 00:43:33,239
Speaker 2: You know.

861
00:43:33,280 --> 00:43:36,160
Speaker 1: You go to Best Buy. You see the stacked up

862
00:43:36,200 --> 00:43:39,040
Speaker 1: to the ceiling on thousands of these printers are fifty dollars.

863
00:43:39,040 --> 00:43:41,160
Speaker 1: You're like, oh cool, I need a new printer. Well,

864
00:43:41,320 --> 00:43:44,680
Speaker 1: you're not thinking about how much the cartridges cost when

865
00:43:44,680 --> 00:43:47,759
Speaker 1: you have to replace them. And so my rule of

866
00:43:47,800 --> 00:43:50,920
Speaker 1: thumb is, if you're buying a printer, take the extra

867
00:43:51,000 --> 00:43:54,319
Speaker 1: ten seconds to figure out how much these cartridges are

868
00:43:54,360 --> 00:43:56,759
Speaker 1: going to cost you after you buy that printer, because

869
00:43:56,800 --> 00:43:59,080
Speaker 1: there are so many of them out there. And again

870
00:43:59,200 --> 00:44:02,080
Speaker 1: it's the razor you're buying. The blades, they're not they're

871
00:44:02,080 --> 00:44:04,160
Speaker 1: not making money on the handle. They're not making money

872
00:44:04,200 --> 00:44:06,799
Speaker 1: on the printer itself. Somehow they're making money on the

873
00:44:06,840 --> 00:44:12,560
Speaker 1: blades and the blades are those cartridges? Great question, Walter

874
00:44:12,719 --> 00:44:16,680
Speaker 1: in Temecula, Thanks for the call today. Let's see here,

875
00:44:16,800 --> 00:44:20,480
Speaker 1: let's go to Let's see Thurman has been waiting patiently

876
00:44:20,719 --> 00:44:26,239
Speaker 1: in Massachusetts. Thurman, you're on with Rich yes An the

877
00:44:27,080 --> 00:44:28,960
Speaker 1: you know what, people listen at all different times, So

878
00:44:29,120 --> 00:44:31,640
Speaker 1: unless you're live, who who, it doesn't even matter. I'm

879
00:44:31,680 --> 00:44:34,080
Speaker 1: live you are, but you know someone may be listening tomorrow,

880
00:44:34,120 --> 00:44:34,640
Speaker 1: so who knows.

881
00:44:35,320 --> 00:44:39,640
Speaker 3: Well. You mentioned a while back the Google Photos magic eraser,

882
00:44:39,880 --> 00:44:44,799
Speaker 3: and I that was great, except that a lot of

883
00:44:44,880 --> 00:44:48,000
Speaker 3: time I've moved a lot of pictures over to my PC,

884
00:44:48,800 --> 00:44:52,839
Speaker 3: uh and they're no longer on the iPhone. So I

885
00:44:52,880 --> 00:44:56,879
Speaker 3: was looking for a photo editor that would work on

886
00:44:57,000 --> 00:45:00,000
Speaker 3: under a Windows PC and I just couldn't find one.

887
00:45:00,120 --> 00:45:03,680
Speaker 3: You can do manual erasing, but that magic eraser, where

888
00:45:03,840 --> 00:45:07,480
Speaker 3: that's you know, outlines of a person that you want

889
00:45:07,520 --> 00:45:11,160
Speaker 3: to get rid of I can't find an app that

890
00:45:11,280 --> 00:45:12,200
Speaker 3: does that on a PC.

891
00:45:13,239 --> 00:45:16,000
Speaker 1: You don't need an app, you just need Gemini. It's

892
00:45:16,000 --> 00:45:19,040
Speaker 1: built in, so you can. You can go to Gemini

893
00:45:19,120 --> 00:45:22,839
Speaker 1: dot Google dot com and or you know, I mean,

894
00:45:23,880 --> 00:45:26,680
Speaker 1: does Google Photos not have it built in on the website.

895
00:45:27,000 --> 00:45:29,560
Speaker 3: No, it doesn't. It doesn't doesn't. It doesn't work on

896
00:45:29,880 --> 00:45:30,280
Speaker 3: a PC.

897
00:45:30,640 --> 00:45:32,960
Speaker 1: Just interesting, Yeah, I guess it doesn't. I'm looking here.

898
00:45:33,080 --> 00:45:35,799
Speaker 1: It doesn't have it there. I think the easiest thing

899
00:45:35,840 --> 00:45:37,799
Speaker 1: to do is go to Gemini dot Google dot com

900
00:45:37,840 --> 00:45:40,280
Speaker 1: and you can try this. Just just take a picture

901
00:45:40,360 --> 00:45:44,320
Speaker 1: and drag it in there and just say remove whatever

902
00:45:44,360 --> 00:45:47,480
Speaker 1: you want, the person, the object, whatever you need changed.

903
00:45:47,560 --> 00:45:49,799
Speaker 1: It will change it and it will keep it the

904
00:45:49,840 --> 00:45:53,239
Speaker 1: rest of the picture intact. And so it's it's really good.

905
00:45:53,280 --> 00:45:56,399
Speaker 1: It's basically using the same exact technology. I actually think

906
00:45:56,440 --> 00:45:59,560
Speaker 1: in some ways this is better. But that's an easy

907
00:45:59,560 --> 00:46:03,759
Speaker 1: way to do it. There's some other there's some other

908
00:46:04,280 --> 00:46:07,080
Speaker 1: like Canva can do this, like Canva can can take

909
00:46:07,120 --> 00:46:09,320
Speaker 1: things out. I'm not sure, lough. I have a paid

910
00:46:09,320 --> 00:46:11,319
Speaker 1: Canva account, so I'm not sure how much they give

911
00:46:11,360 --> 00:46:13,959
Speaker 1: you for free on that. But you can go into

912
00:46:14,000 --> 00:46:18,680
Speaker 1: Canva and they have some good editing tools. Let's see.

913
00:46:18,760 --> 00:46:21,359
Speaker 1: I also have hang on, I've got I'm looking through

914
00:46:21,400 --> 00:46:25,120
Speaker 1: my I'm looking through my bookmarks. Here, I've got a

915
00:46:25,120 --> 00:46:30,040
Speaker 1: whole bunch of bookmarks for photography. Let's see, like web

916
00:46:30,080 --> 00:46:33,000
Speaker 1: based photo editor. The problem is I went through and okay,

917
00:46:33,000 --> 00:46:36,520
Speaker 1: here's one. There's one called okay this, try this one

918
00:46:36,600 --> 00:46:41,000
Speaker 1: clean up dot pictures. So clean up dot pictures. That's

919
00:46:41,040 --> 00:46:43,440
Speaker 1: a website. You can drag a photo in there and

920
00:46:43,480 --> 00:46:46,560
Speaker 1: it will remove things. It's got like a little eraser

921
00:46:46,600 --> 00:46:49,200
Speaker 1: that you can move remove things from there. But I

922
00:46:49,200 --> 00:46:52,200
Speaker 1: think the best is really Gemini. It's so good, it's

923
00:46:52,239 --> 00:46:55,560
Speaker 1: so fast, and I just stopped using anything else because

924
00:46:55,560 --> 00:46:59,319
Speaker 1: it's just so good. But that's an easy one to do,

925
00:46:59,360 --> 00:47:02,000
Speaker 1: and I think they give view at least a free level.

926
00:47:02,000 --> 00:47:03,719
Speaker 1: I think you could do like ten edits for free

927
00:47:03,800 --> 00:47:06,480
Speaker 1: or something like that. It just sort of depends. But

928
00:47:07,560 --> 00:47:10,040
Speaker 1: are you just removing a lot of people from your

929
00:47:10,040 --> 00:47:10,719
Speaker 1: pictures or what?

930
00:47:11,880 --> 00:47:15,919
Speaker 3: Well, you know, average say somebody's they're about usually five

931
00:47:15,960 --> 00:47:19,040
Speaker 3: people standing in front of the room on cathedral. I

932
00:47:19,120 --> 00:47:19,920
Speaker 3: just don't need.

933
00:47:20,440 --> 00:47:22,680
Speaker 1: Okay, so you're getting like other people? Oh it can

934
00:47:22,719 --> 00:47:26,040
Speaker 1: it can easily do that too. Yeah. The other one,

935
00:47:26,080 --> 00:47:28,840
Speaker 1: the other one that people don't really talk about is

936
00:47:29,320 --> 00:47:31,640
Speaker 1: let's see what the website is for this, But it's

937
00:47:31,719 --> 00:47:36,799
Speaker 1: Adobe Express and they've got Adobe Express. You know, a

938
00:47:36,880 --> 00:47:39,000
Speaker 1: Canva has really taken over the world with all these

939
00:47:39,160 --> 00:47:42,719
Speaker 1: editing programs and things. But like Adobe has a free

940
00:47:42,800 --> 00:47:45,440
Speaker 1: level of what's called Adobe Express and they let you

941
00:47:45,520 --> 00:47:47,320
Speaker 1: do a lot of stuff in there too. And Adobe

942
00:47:47,400 --> 00:47:51,840
Speaker 1: obviously is a very smart company when it comes to

943
00:47:51,880 --> 00:47:54,400
Speaker 1: all this stuff, like they've been doing photo editing forever,

944
00:47:54,760 --> 00:47:56,719
Speaker 1: so they have some really good tools there. So I'll

945
00:47:56,760 --> 00:47:59,520
Speaker 1: link that up on the website as well. That's Adobe

946
00:47:59,560 --> 00:48:02,880
Speaker 1: dot com slash Express. But really I think the easiest

947
00:48:02,880 --> 00:48:05,279
Speaker 1: way to remove someone or an object or anything or

948
00:48:05,360 --> 00:48:08,360
Speaker 1: modify picture at this point is Gemini dot Google dot com.

949
00:48:08,480 --> 00:48:12,120
Speaker 1: But Thurman, I will link up all those resources that

950
00:48:12,120 --> 00:48:14,560
Speaker 1: I just mentioned. All right, coming up, I will tell

951
00:48:14,600 --> 00:48:17,200
Speaker 1: you why the FTC is banning GM from selling your

952
00:48:17,280 --> 00:48:19,640
Speaker 1: driver data plus more of your calls at eighty eight

953
00:48:19,840 --> 00:48:27,520
Speaker 1: rich one oh one. This is rich On Tech. Welcome

954
00:48:27,560 --> 00:48:30,799
Speaker 1: back to rich On Tech. Eighty eight rich one oh

955
00:48:30,800 --> 00:48:33,839
Speaker 1: one eight eight eight seven four to two four one

956
00:48:33,960 --> 00:48:38,959
Speaker 1: zero one. So the FTC is banning General motors from

957
00:48:39,040 --> 00:48:43,680
Speaker 1: selling drivers location and behavior data for five years. This

958
00:48:43,840 --> 00:48:47,800
Speaker 1: is because apparently they're subsidiary on Star, which you know,

959
00:48:47,920 --> 00:48:50,440
Speaker 1: is built into a lot of GM cars, collected precise

960
00:48:50,480 --> 00:48:56,239
Speaker 1: location data every few seconds without clear customer consent. The

961
00:48:56,360 --> 00:48:59,759
Speaker 1: data was sold to third parties, including consumer reporting agencies.

962
00:49:00,360 --> 00:49:02,480
Speaker 1: That means insurance companies got a hold of it, and

963
00:49:02,520 --> 00:49:05,680
Speaker 1: for some people it allegedly led to higher insurance rates

964
00:49:05,760 --> 00:49:08,719
Speaker 1: or even denied coverage. Can you imagine that happening. You're like,

965
00:49:08,719 --> 00:49:11,040
Speaker 1: what's going on my insurance? Why does it keep going up? Oh?

966
00:49:11,440 --> 00:49:17,000
Speaker 1: I'm a horrible driver. So now GM must get permission

967
00:49:17,040 --> 00:49:20,000
Speaker 1: before collecting or sharing driver data, and drivers have to

968
00:49:20,040 --> 00:49:23,320
Speaker 1: be able to see, delete, and opt out of that collection.

969
00:49:23,360 --> 00:49:26,400
Speaker 1: They'll also have the ability to turn off precise location tracking.

970
00:49:27,000 --> 00:49:28,279
Speaker 1: This is one of those things that you kind of

971
00:49:28,280 --> 00:49:31,120
Speaker 1: know your car's doing spying on you, but you didn't

972
00:49:31,280 --> 00:49:34,720
Speaker 1: really know until you see a lawsuit like this or whatever.

973
00:49:34,760 --> 00:49:38,480
Speaker 1: This is a settlement come out. But anyway, Yeah, I

974
00:49:38,520 --> 00:49:41,239
Speaker 1: wonder why they love building on Star into so many cars,

975
00:49:41,320 --> 00:49:43,040
Speaker 1: probably making them a lot of money on the back end.

976
00:49:43,120 --> 00:49:43,319
Speaker 2: There.

977
00:49:43,600 --> 00:49:47,319
Speaker 1: All right, let's go to Cheryl in Calabasas. Cheryl hold

978
00:49:47,360 --> 00:49:49,960
Speaker 1: on before we go to Cheryl, hang on, how do

979
00:49:50,040 --> 00:49:53,920
Speaker 1: I put Cheryl back on hold? I got one quick

980
00:49:53,960 --> 00:49:57,719
Speaker 1: comment here from Alex. I just want to bring them on.

981
00:49:58,000 --> 00:49:59,680
Speaker 1: Let's see, can I just do that? Alex? You there?

982
00:50:01,400 --> 00:50:05,080
Speaker 1: Oh no, now I dropped Eryl. Whoops. Okay, and I

983
00:50:05,080 --> 00:50:07,879
Speaker 1: don't hear Alex at all. Alex A you there? No, yes,

984
00:50:08,239 --> 00:50:09,879
Speaker 1: there you are pay well. You have a quick comment

985
00:50:09,920 --> 00:50:11,200
Speaker 1: about the printer situation.

986
00:50:12,239 --> 00:50:14,600
Speaker 9: Yeah, this is something I suggest to a lot of

987
00:50:15,080 --> 00:50:17,960
Speaker 9: at least my friends. If you guys are if somebody's

988
00:50:17,960 --> 00:50:21,319
Speaker 9: at home just printing black and white, you know, text documents,

989
00:50:21,880 --> 00:50:27,040
Speaker 9: paperwork like that. I think laser jet printers are super awesome.

990
00:50:27,080 --> 00:50:29,680
Speaker 9: We have a brother printer. I just use generic laser

991
00:50:29,760 --> 00:50:32,440
Speaker 9: jet cartridges just for printing black and white fixtures. If

992
00:50:32,440 --> 00:50:35,640
Speaker 9: you're printing color, whole another story. What you suggest is

993
00:50:35,680 --> 00:50:38,160
Speaker 9: probably the best way. But for just black and white,

994
00:50:38,960 --> 00:50:40,440
Speaker 9: laser jet I think is the way to go.

995
00:50:40,680 --> 00:50:43,479
Speaker 1: You raise a great point, Alex. This is what I had.

996
00:50:43,520 --> 00:50:45,880
Speaker 1: I had the Brother, the cheap o brother one. It

997
00:50:45,960 --> 00:50:48,120
Speaker 1: was like, I mean, I can give you the number

998
00:50:48,120 --> 00:50:50,040
Speaker 1: I'm seeing on Amazon, but I had one for like

999
00:50:50,080 --> 00:50:54,560
Speaker 1: ten years. It's the Brother hl L two four zero

1000
00:50:54,640 --> 00:50:57,440
Speaker 1: five W and it's just a simple compact black and

1001
00:50:57,440 --> 00:50:59,879
Speaker 1: white printer. This thing was a workhorse in my house

1002
00:51:00,040 --> 00:51:02,680
Speaker 1: for like ten years. I loved it. The cartridges were

1003
00:51:02,680 --> 00:51:05,240
Speaker 1: not even that expensive. I think I bought Imitator ones

1004
00:51:05,800 --> 00:51:09,480
Speaker 1: and my kids bugged me. They said, why don't we

1005
00:51:09,480 --> 00:51:11,520
Speaker 1: have a color printer? I said, because have you seen

1006
00:51:11,560 --> 00:51:13,240
Speaker 1: the ink prices? Do you want to go to college?

1007
00:51:14,080 --> 00:51:17,640
Speaker 1: I'm not, you know? And so it is. This is

1008
00:51:17,680 --> 00:51:20,440
Speaker 1: great and I agree. Thank you for reminding I didn't.

1009
00:51:20,480 --> 00:51:22,359
Speaker 1: I didn't know with the with the caller like what

1010
00:51:22,400 --> 00:51:24,680
Speaker 1: they wanted, but since they were talking about cartridges, I

1011
00:51:24,680 --> 00:51:27,319
Speaker 1: assume they wanted color. But I will remember for next

1012
00:51:27,320 --> 00:51:29,600
Speaker 1: time to always recommend this, because yes, you're right. If

1013
00:51:29,600 --> 00:51:31,200
Speaker 1: you don't need the color, just go out the black

1014
00:51:31,239 --> 00:51:33,160
Speaker 1: and white printer from brother.

1015
00:51:34,320 --> 00:51:34,680
Speaker 6: Awesome.

1016
00:51:34,719 --> 00:51:38,160
Speaker 1: Thank you all right, Alex, thanks for chiming in with that. Well,

1017
00:51:38,200 --> 00:51:42,440
Speaker 1: we lost our other caller, so Kenneth, you missed that.

1018
00:51:42,480 --> 00:51:47,160
Speaker 1: All right, let's go to Let's go to Dale in Ontario. Dale.

1019
00:51:47,160 --> 00:51:47,879
Speaker 1: You're on with Rich?

1020
00:51:48,560 --> 00:51:50,000
Speaker 10: Hey, Rich, thank you for taking my call.

1021
00:51:50,360 --> 00:51:51,200
Speaker 1: Yeah, what's up?

1022
00:51:52,760 --> 00:51:56,440
Speaker 10: I am? This is a location sharing question. I have

1023
00:51:56,719 --> 00:51:59,399
Speaker 10: Android at Galaxy S twenty four Ultra, which I love,

1024
00:51:59,840 --> 00:52:02,640
Speaker 10: and I'm using find hub to share my location with

1025
00:52:02,680 --> 00:52:05,680
Speaker 10: my brother. Okay my brother. My brother has an Apple

1026
00:52:06,400 --> 00:52:07,600
Speaker 10: has an iPhone.

1027
00:52:07,680 --> 00:52:10,879
Speaker 1: Well, you can't expect those to work nicely, come on,

1028
00:52:11,480 --> 00:52:12,239
Speaker 1: I know, I know.

1029
00:52:12,440 --> 00:52:14,920
Speaker 10: That's my question is is that is there an app

1030
00:52:15,040 --> 00:52:17,000
Speaker 10: or I mean it's something that we we only do it,

1031
00:52:17,120 --> 00:52:19,160
Speaker 10: we only use it every now and then. But is

1032
00:52:19,160 --> 00:52:21,759
Speaker 10: there like an app that's free that interer platform?

1033
00:52:22,000 --> 00:52:26,000
Speaker 1: Yes, there is, so if you're on the iPhone. Obviously

1034
00:52:26,080 --> 00:52:29,880
Speaker 1: everyone's using find my on the iPhone. I didn't know,

1035
00:52:30,000 --> 00:52:32,719
Speaker 1: so I know I know about the find what's it?

1036
00:52:32,760 --> 00:52:34,560
Speaker 1: What's it called the find app? Right on?

1037
00:52:34,680 --> 00:52:37,360
Speaker 10: Ah, well, it's it's fine Hub. It came installed on

1038
00:52:37,400 --> 00:52:37,840
Speaker 10: the phone.

1039
00:52:37,920 --> 00:52:40,800
Speaker 1: Okay, so that's a Samsung specific app, right.

1040
00:52:41,719 --> 00:52:42,880
Speaker 10: I suppose I have no idea.

1041
00:52:43,000 --> 00:52:45,000
Speaker 1: This is oh interesting. This is Google Okay, So this

1042
00:52:45,080 --> 00:52:48,120
Speaker 1: is Google's app. Okay, So here's what i'd recommend. You know,

1043
00:52:48,160 --> 00:52:51,120
Speaker 1: there's so many platforms for sharing location. I think that

1044
00:52:51,200 --> 00:52:53,560
Speaker 1: Life three sixty is actually the best when it comes

1045
00:52:53,560 --> 00:52:58,879
Speaker 1: to sharing location cross platform Life three sixty, I think

1046
00:52:59,000 --> 00:53:01,720
Speaker 1: you know their whole thing, and it's the basis free.

1047
00:53:02,360 --> 00:53:04,040
Speaker 1: You don't get you know, if you're just not doing

1048
00:53:04,080 --> 00:53:06,560
Speaker 1: a membership plan. They give you basically what you need

1049
00:53:06,719 --> 00:53:09,520
Speaker 1: just to see where your other friend is, your family member,

1050
00:53:10,320 --> 00:53:11,960
Speaker 1: And I think that's probably the best way to do it.

1051
00:53:11,960 --> 00:53:13,799
Speaker 1: Are you using the phone for the location or a

1052
00:53:13,840 --> 00:53:17,600
Speaker 1: device the phone? Okay, so that's probably the I think

1053
00:53:17,600 --> 00:53:19,760
Speaker 1: that's the easiest way. Is just you could both download

1054
00:53:19,760 --> 00:53:22,480
Speaker 1: Life three sixty, sign up for a sign up for that,

1055
00:53:22,600 --> 00:53:25,320
Speaker 1: and you can you know, again, it works on iPhone,

1056
00:53:25,360 --> 00:53:28,000
Speaker 1: works on Android. That's probably going to be your easiest

1057
00:53:28,000 --> 00:53:29,719
Speaker 1: There might be some other ways to do it out there,

1058
00:53:29,719 --> 00:53:31,960
Speaker 1: but I just like that because it's clean and that

1059
00:53:32,120 --> 00:53:34,760
Speaker 1: is the purpose of that app, and you have clear

1060
00:53:34,840 --> 00:53:37,640
Speaker 1: kind of understanding of when it's sharing when it's not

1061
00:53:37,680 --> 00:53:40,520
Speaker 1: sharing what you're doing. That's probably the easiest way to

1062
00:53:40,520 --> 00:53:40,719
Speaker 1: do it.

1063
00:53:40,800 --> 00:53:42,880
Speaker 10: Dale sounds good. Is it free?

1064
00:53:43,040 --> 00:53:43,239
Speaker 2: Yeah?

1065
00:53:43,280 --> 00:53:45,480
Speaker 1: It is free at the basis free. Like you can

1066
00:53:45,560 --> 00:53:47,279
Speaker 1: you can easily see where people are on the map

1067
00:53:47,320 --> 00:53:50,200
Speaker 1: for free. There are obviously paid accounts that do more

1068
00:53:50,520 --> 00:53:54,680
Speaker 1: like location history alerts when someone arrives or leaves the location.

1069
00:53:55,080 --> 00:53:56,719
Speaker 1: But if you just want to see where that other

1070
00:53:56,760 --> 00:53:58,239
Speaker 1: person is on a map and you want to share

1071
00:53:58,280 --> 00:54:00,799
Speaker 1: that information, Life three sixty is a great way to

1072
00:54:00,840 --> 00:54:02,000
Speaker 1: do that cross platform.

1073
00:54:02,080 --> 00:54:04,799
Speaker 10: So you are a lifesaver. Thank you so much for

1074
00:54:04,800 --> 00:54:05,200
Speaker 10: your help.

1075
00:54:05,239 --> 00:54:06,640
Speaker 1: All right, let me know how it works out a

1076
00:54:06,719 --> 00:54:08,880
Speaker 1: Dale and ocean side. I think I said Ontario for

1077
00:54:08,880 --> 00:54:13,000
Speaker 1: some reason. Alex was in Ontario. Dale is an ocean side. Uh,

1078
00:54:13,040 --> 00:54:16,400
Speaker 1: and now we know and we hung up on Cheryl,

1079
00:54:16,640 --> 00:54:20,359
Speaker 1: you did, don't say we I did? Sorry, Cheryl, four

1080
00:54:20,440 --> 00:54:22,440
Speaker 1: years in, still learning this system.

1081
00:54:22,520 --> 00:54:22,799
Speaker 2: All right.

1082
00:54:22,840 --> 00:54:26,839
Speaker 1: Coming up, we're gonna talk scams with the YouTuber Kip Boga.

1083
00:54:26,880 --> 00:54:33,239
Speaker 1: Scams coming up next. Welcome back to Rich on tech

1084
00:54:33,360 --> 00:54:36,319
Speaker 1: Rich DeMuro here hanging out with you, talking technology at

1085
00:54:36,360 --> 00:54:39,400
Speaker 1: Triple eight Rich one oh one eight eight eight seven

1086
00:54:39,520 --> 00:54:42,320
Speaker 1: four two four one zero one. If you're shy you

1087
00:54:42,320 --> 00:54:44,399
Speaker 1: want to submit your question online, you can do that too,

1088
00:54:44,640 --> 00:54:48,000
Speaker 1: Rich on tech dot TV. Hit contact. Although this is

1089
00:54:48,040 --> 00:54:50,600
Speaker 1: the radio, so no one has to see her face.

1090
00:54:51,800 --> 00:54:54,279
Speaker 1: Give me a call, all right. My next guest is

1091
00:54:54,360 --> 00:54:58,920
Speaker 1: kit Boga. He is very famous for his YouTube videos

1092
00:54:59,719 --> 00:55:04,080
Speaker 1: baically wasting time of scammers. You know, there's so many

1093
00:55:04,120 --> 00:55:07,360
Speaker 1: scams out there, and there's a there's this kind of

1094
00:55:07,400 --> 00:55:10,279
Speaker 1: almost a cottage industry of people who fight back by

1095
00:55:10,360 --> 00:55:12,879
Speaker 1: just wasting the time of these scammers. And then turning

1096
00:55:12,920 --> 00:55:15,719
Speaker 1: it into like entertaining videos. Uh kiit poga. Thanks so

1097
00:55:15,800 --> 00:55:16,440
Speaker 1: much for joining me.

1098
00:55:17,360 --> 00:55:18,480
Speaker 11: Yeah, I'm glad to be here.

1099
00:55:19,000 --> 00:55:20,360
Speaker 1: So how did you guts start it in this?

1100
00:55:20,480 --> 00:55:20,520
Speaker 5: What?

1101
00:55:21,000 --> 00:55:23,880
Speaker 1: What was kind of the why did you start doing this?

1102
00:55:25,000 --> 00:55:25,520
Speaker 2: Yeah?

1103
00:55:25,560 --> 00:55:29,360
Speaker 11: Well, I'm a software engineer, and eight years ago I

1104
00:55:29,440 --> 00:55:33,280
Speaker 11: heard about the tech support scam, the guys who pretend

1105
00:55:33,280 --> 00:55:35,880
Speaker 11: to be Microsoft and say that there's hackers onder your computer.

1106
00:55:35,960 --> 00:55:36,960
Speaker 11: Are you familiar with that?

1107
00:55:37,520 --> 00:55:38,840
Speaker 1: Oh? Yeah, and it's still going on.

1108
00:55:39,840 --> 00:55:43,040
Speaker 11: Yes, yes, So I heard about that, and I figured

1109
00:55:43,400 --> 00:55:46,360
Speaker 11: if I have never heard of this scam, I'm a

1110
00:55:46,440 --> 00:55:48,960
Speaker 11: millennial on the internet all day long, then surely my

1111
00:55:49,000 --> 00:55:52,359
Speaker 11: grandparents hadn't heard of it. My mom wouldn't know about it.

1112
00:55:52,880 --> 00:55:54,799
Speaker 11: And it kind of hit me in that moment that

1113
00:55:54,880 --> 00:55:58,879
Speaker 11: if my grandma or grandpa, who had dementia and Alzheimer's,

1114
00:55:58,920 --> 00:56:01,400
Speaker 11: would get a call from someone saying that there were

1115
00:56:01,400 --> 00:56:03,359
Speaker 11: hackers on their computer, that they would fall for it.

1116
00:56:03,800 --> 00:56:06,400
Speaker 11: And I got this sort of spark of an idea,

1117
00:56:06,440 --> 00:56:09,800
Speaker 11: which was if I could spend twenty three minutes on

1118
00:56:09,840 --> 00:56:12,440
Speaker 11: the phone with the scammer, that was twenty minutes that

1119
00:56:12,480 --> 00:56:15,760
Speaker 11: they weren't talking to someone's grandma and it all blew

1120
00:56:15,840 --> 00:56:16,439
Speaker 11: up from there.

1121
00:56:16,840 --> 00:56:19,799
Speaker 1: That's wild. I was talking to a colleague the other

1122
00:56:19,840 --> 00:56:21,680
Speaker 1: day and he said he almost got scammed with this,

1123
00:56:21,840 --> 00:56:24,520
Speaker 1: Like they texted him a code to his Google account

1124
00:56:24,560 --> 00:56:26,120
Speaker 1: and then they called him and they said, hey, we

1125
00:56:26,160 --> 00:56:28,080
Speaker 1: need you to give me the code, and he kind

1126
00:56:28,080 --> 00:56:30,000
Speaker 1: of figured it out a little bit into it, but

1127
00:56:30,200 --> 00:56:32,000
Speaker 1: you know, obviously didn't want to lose his account, so

1128
00:56:32,000 --> 00:56:34,760
Speaker 1: we At first he didn't know, but when he realized

1129
00:56:34,800 --> 00:56:36,400
Speaker 1: he was onto the scam, he said, my goal was

1130
00:56:36,480 --> 00:56:38,359
Speaker 1: just to waste their time, and so he took like

1131
00:56:38,760 --> 00:56:41,600
Speaker 1: thirty to forty five seconds between each answer when they

1132
00:56:41,600 --> 00:56:43,360
Speaker 1: would ask him a question, and the person got so

1133
00:56:43,440 --> 00:56:46,200
Speaker 1: frustrated by the end they yelled some swear words at

1134
00:56:46,239 --> 00:56:49,160
Speaker 1: him and hung up. Yeah, anyway, so this kind of

1135
00:56:49,200 --> 00:56:53,160
Speaker 1: stuff happens. What do you feel like is the current

1136
00:56:53,200 --> 00:56:55,960
Speaker 1: state of scams today? People do fall for this stuff.

1137
00:56:56,840 --> 00:57:00,600
Speaker 11: Oh yeah, yeah, at an alarming rate, and I think

1138
00:57:00,600 --> 00:57:04,040
Speaker 11: it's getting even worse than when I started. And part

1139
00:57:04,040 --> 00:57:08,720
Speaker 11: of it is because there you have crime syndicates, organized crime.

1140
00:57:09,239 --> 00:57:12,480
Speaker 11: You have it's not just a couple guys in a

1141
00:57:12,520 --> 00:57:14,800
Speaker 11: call center or a couple of guys in their house anymore.

1142
00:57:15,200 --> 00:57:17,920
Speaker 11: Going after a five hundred dollars gift card I have.

1143
00:57:18,360 --> 00:57:21,080
Speaker 11: There there are scammers going after people's four one K.

1144
00:57:21,360 --> 00:57:24,080
Speaker 11: There are scammers going after not five hundred dollars, but

1145
00:57:24,160 --> 00:57:27,200
Speaker 11: five hundred thousand dollars. I have a lot of friends

1146
00:57:27,200 --> 00:57:30,720
Speaker 11: in law enforcement who say that there are like Artels,

1147
00:57:30,720 --> 00:57:34,480
Speaker 11: people who used to run drugs, saying, actually, we should

1148
00:57:34,480 --> 00:57:37,040
Speaker 11: get in the scam business. It's it's a lot easier

1149
00:57:37,240 --> 00:57:38,920
Speaker 11: and we make a lot more money that way. So

1150
00:57:38,920 --> 00:57:41,480
Speaker 11: I think I think that's a huge part of the problem.

1151
00:57:41,760 --> 00:57:44,240
Speaker 1: And do you think people are ever recovering this money?

1152
00:57:44,320 --> 00:57:46,720
Speaker 1: Like once it's gone, If you send money to someone

1153
00:57:46,760 --> 00:57:49,160
Speaker 1: that says, hey, send us one hundred thousand dollars, we're

1154
00:57:49,120 --> 00:57:51,400
Speaker 1: gonna We're going to refund you the fifty thousand, but

1155
00:57:51,440 --> 00:57:53,440
Speaker 1: there's some issues with our accounts and I can't do

1156
00:57:53,520 --> 00:57:56,040
Speaker 1: that right now, and I have to wait. Will people

1157
00:57:56,080 --> 00:57:57,880
Speaker 1: ever see their money?

1158
00:57:58,040 --> 00:58:00,840
Speaker 11: No, it's no. I think it's best to say no.

1159
00:58:02,040 --> 00:58:04,320
Speaker 11: There's I think you're describing what I refer to the

1160
00:58:04,360 --> 00:58:07,760
Speaker 11: recovery scam, which is maybe really important to talk about.

1161
00:58:07,920 --> 00:58:12,120
Speaker 11: But after someone has been scammed, they're often targeted again

1162
00:58:12,480 --> 00:58:15,640
Speaker 11: by either the same group of scammers or another group

1163
00:58:16,040 --> 00:58:18,160
Speaker 11: that are going to say I'm here with the government

1164
00:58:18,400 --> 00:58:22,880
Speaker 11: or I'm an expert cyber criminal or cyber infrasecurity person

1165
00:58:22,920 --> 00:58:24,040
Speaker 11: who will get all your money back.

1166
00:58:24,640 --> 00:58:26,840
Speaker 1: And it was just not the case. So there's one

1167
00:58:26,920 --> 00:58:30,400
Speaker 1: two punch. Yes, it's so sad. So tell me some

1168
00:58:30,440 --> 00:58:32,480
Speaker 1: of these scams I mentioned one. You called it the

1169
00:58:32,520 --> 00:58:35,520
Speaker 1: recovery scam. Explain that briefly, like, what are you seeing

1170
00:58:35,520 --> 00:58:37,440
Speaker 1: out there so people understand.

1171
00:58:37,840 --> 00:58:41,720
Speaker 11: Yeah, the recovery is pretty big. The general concept is

1172
00:58:42,120 --> 00:58:46,000
Speaker 11: if you post online, in particular saying that you got scammed,

1173
00:58:46,240 --> 00:58:50,600
Speaker 11: maybe on Facebook, somewhere on social media, there will be

1174
00:58:50,800 --> 00:58:54,440
Speaker 11: scammers who immediately start messaging you or calling you saying

1175
00:58:54,480 --> 00:58:56,400
Speaker 11: that they can get your money back. They'll say that

1176
00:58:56,400 --> 00:58:58,880
Speaker 11: they're with the government, police, or maybe that there's some

1177
00:58:59,000 --> 00:59:02,480
Speaker 11: kind of hacker that can hack the criminals. But it

1178
00:59:02,560 --> 00:59:05,240
Speaker 11: is a lie, and it's it's almost all automated. The

1179
00:59:05,280 --> 00:59:08,480
Speaker 11: second they see you post on your social media account

1180
00:59:08,520 --> 00:59:11,440
Speaker 11: that you got scammed, they're going to immediately send you

1181
00:59:11,520 --> 00:59:14,520
Speaker 11: messages saying that they can help you, but they it's

1182
00:59:14,560 --> 00:59:19,040
Speaker 11: just scammers. They cannot help you. Another big one I

1183
00:59:19,080 --> 00:59:22,960
Speaker 11: see would be investment scams, you know, and it's not

1184
00:59:23,160 --> 00:59:27,280
Speaker 11: just like the Ponzi schemes and things of the past,

1185
00:59:27,320 --> 00:59:31,720
Speaker 11: but some of these are really elaborate sounding AI technology.

1186
00:59:32,280 --> 00:59:35,360
Speaker 11: We can if you put in ten thousand dollars, you're

1187
00:59:35,400 --> 00:59:38,320
Speaker 11: going to be able to guarantee a thirty percent return

1188
00:59:38,440 --> 00:59:41,760
Speaker 11: year over year and things like that. But it's it

1189
00:59:42,000 --> 00:59:46,600
Speaker 11: just immediately gets sucked away by criminal organizations and you

1190
00:59:46,640 --> 00:59:49,320
Speaker 11: will never get it back. I would say the third

1191
00:59:49,360 --> 00:59:53,000
Speaker 11: big one is tech support related scams. There are still,

1192
00:59:53,080 --> 00:59:57,680
Speaker 11: like you said, there's still people every single day, calling, texting,

1193
00:59:57,760 --> 01:00:00,960
Speaker 11: emailing that say there's hackers on your computer or that

1194
01:00:01,000 --> 01:00:04,160
Speaker 11: there was a charge placed on your bank by by

1195
01:00:04,200 --> 01:00:06,720
Speaker 11: someone who's stole on your identity, and they will want

1196
01:00:06,800 --> 01:00:09,000
Speaker 11: to try to connect to your computer or your device

1197
01:00:09,520 --> 01:00:12,040
Speaker 11: to steal all of your money and to steal your

1198
01:00:12,080 --> 01:00:14,040
Speaker 11: whole life. It's it's devastating.

1199
01:00:14,360 --> 01:00:18,040
Speaker 1: Now you went so far as to start a software company,

1200
01:00:18,600 --> 01:00:23,760
Speaker 1: Sarafsecure dot com, which basically helps people protect themselves, because

1201
01:00:23,760 --> 01:00:25,520
Speaker 1: you said, like, and this happens all the time. It's

1202
01:00:25,560 --> 01:00:27,760
Speaker 1: remote access to your computer. People email me all the

1203
01:00:27,760 --> 01:00:29,480
Speaker 1: time and say, yeah, they made me download this program

1204
01:00:29,600 --> 01:00:31,760
Speaker 1: so they can look at something on my computer. So

1205
01:00:32,000 --> 01:00:35,240
Speaker 1: you created a software program that actually at its base

1206
01:00:35,480 --> 01:00:39,200
Speaker 1: will deny those remote connections. And then it also goes

1207
01:00:39,280 --> 01:00:41,600
Speaker 1: further explain what sarah secure is all about.

1208
01:00:42,240 --> 01:00:47,200
Speaker 11: Yeah, so that was the number one email that I

1209
01:00:47,240 --> 01:00:50,680
Speaker 11: got as well, Fuck, someone has connected to my computer

1210
01:00:50,920 --> 01:00:53,360
Speaker 11: or my my family's computer. I don't know what to do.

1211
01:00:54,160 --> 01:00:58,040
Speaker 11: And when the scammer connects, even if you hang up

1212
01:00:58,080 --> 01:01:00,439
Speaker 11: the phone on them, even like even if you didn't

1213
01:01:00,440 --> 01:01:02,360
Speaker 11: give them money and you realized it was a scam,

1214
01:01:02,760 --> 01:01:05,160
Speaker 11: they have full access to your computer. They can see

1215
01:01:05,160 --> 01:01:08,200
Speaker 11: your webcam, your files, your emails. If you've logged into

1216
01:01:08,200 --> 01:01:10,400
Speaker 11: your bank now they can control your bank, they can

1217
01:01:10,400 --> 01:01:13,360
Speaker 11: see your passwords. Right, our whole lives are on our computer.

1218
01:01:13,640 --> 01:01:16,480
Speaker 11: So scammers aggressively try to gain access to your computer.

1219
01:01:17,240 --> 01:01:20,000
Speaker 11: What sarah secure does is it's a free tool to

1220
01:01:20,120 --> 01:01:24,479
Speaker 11: remove all of those connections from someone's computer and block them.

1221
01:01:25,040 --> 01:01:28,880
Speaker 11: It just was such a devastating problem. Again, I have

1222
01:01:29,320 --> 01:01:32,600
Speaker 11: millions of people on YouTube that are commenting, and that

1223
01:01:32,720 --> 01:01:35,400
Speaker 11: was the biggest thing we saw, and so we said, well,

1224
01:01:35,880 --> 01:01:38,520
Speaker 11: let's solve it. Let's make it harder for stammers to

1225
01:01:38,560 --> 01:01:40,000
Speaker 11: be able to attack people this way.

1226
01:01:40,160 --> 01:01:42,520
Speaker 1: Can a kid install it on their parents' computer? And

1227
01:01:42,560 --> 01:01:45,360
Speaker 1: lock it down so they can't change it. I mean,

1228
01:01:45,400 --> 01:01:47,640
Speaker 1: I hate it sounds sad to have to do that,

1229
01:01:47,720 --> 01:01:49,720
Speaker 1: but it's like people need to know that.

1230
01:01:50,760 --> 01:01:53,560
Speaker 11: Yeah, so we do have a like a family plan

1231
01:01:53,840 --> 01:01:56,480
Speaker 11: that's sort of like that the way, so we built

1232
01:01:56,520 --> 01:01:59,800
Speaker 11: it with my parents in mind or my grandparents in mind.

1233
01:02:00,040 --> 01:02:02,280
Speaker 11: So one way that you could do it is set

1234
01:02:02,280 --> 01:02:05,680
Speaker 11: it up and install it on a family member's computer

1235
01:02:06,160 --> 01:02:10,280
Speaker 11: with their consent, and then get text alerts or email

1236
01:02:10,480 --> 01:02:13,200
Speaker 11: messages when when it looks like they're being scammed as well,

1237
01:02:14,000 --> 01:02:16,080
Speaker 11: which has been really powerful. We've had a lot of

1238
01:02:16,080 --> 01:02:18,919
Speaker 11: people that have been able to prevent their families from

1239
01:02:18,920 --> 01:02:19,880
Speaker 11: getting scammed through that.

1240
01:02:20,880 --> 01:02:23,840
Speaker 1: Why do you think that smart people fall for this stuff?

1241
01:02:23,880 --> 01:02:26,680
Speaker 1: Because people always think like, oh, it's they don't know

1242
01:02:26,760 --> 01:02:29,280
Speaker 1: what they're doing or they're silly, But it's like smart

1243
01:02:29,280 --> 01:02:31,000
Speaker 1: people that fall for this stuff. Why do you think

1244
01:02:31,040 --> 01:02:31,240
Speaker 1: that is?

1245
01:02:31,240 --> 01:02:35,520
Speaker 11: Oh yeah, yeah, Well, some of it's timing, like the

1246
01:02:35,600 --> 01:02:38,120
Speaker 11: right place, right time. I'll give you a quick example.

1247
01:02:38,600 --> 01:02:41,480
Speaker 11: My mother in law, who knows what I do and

1248
01:02:41,600 --> 01:02:46,320
Speaker 11: is well educated on this, she had purchased some some

1249
01:02:46,440 --> 01:02:49,800
Speaker 11: kind of workout equipment on Amazon a handful of months ago.

1250
01:02:50,320 --> 01:02:53,840
Speaker 11: She got an email a few days later that showed

1251
01:02:53,880 --> 01:02:58,000
Speaker 11: a treadmill purchase for you know, two thousand dollars and

1252
01:02:58,040 --> 01:03:01,479
Speaker 11: said to call this number if it was a fraudulent order.

1253
01:03:02,000 --> 01:03:04,240
Speaker 11: And she called it and they were giving her hard time,

1254
01:03:04,320 --> 01:03:06,560
Speaker 11: and she printed the email and brought it over to

1255
01:03:06,600 --> 01:03:08,880
Speaker 11: my house and said, I don't understand what's going on.

1256
01:03:08,920 --> 01:03:13,080
Speaker 11: I didn't order this treadmill because she had ordered some

1257
01:03:13,280 --> 01:03:16,640
Speaker 11: other like adjacent tech or like, yeah, it's similar to

1258
01:03:16,640 --> 01:03:19,280
Speaker 11: the fitness She she didn't even realize that it wasn't

1259
01:03:19,320 --> 01:03:22,320
Speaker 11: really Amazon and that it was a bunch of scammers. Thankfully,

1260
01:03:22,320 --> 01:03:24,320
Speaker 11: she brought it to my house right, but she did

1261
01:03:24,360 --> 01:03:27,560
Speaker 11: call them and it was it was just the right time,

1262
01:03:27,760 --> 01:03:30,040
Speaker 11: the right place. So I think that's part of it.

1263
01:03:30,360 --> 01:03:33,320
Speaker 11: The other, the other hand, is the scammers they like

1264
01:03:33,640 --> 01:03:37,080
Speaker 11: make thousands and thousands of phone calls, millions of calls

1265
01:03:37,160 --> 01:03:40,760
Speaker 11: every year, and they're perfecting their scripts and their strategies

1266
01:03:40,800 --> 01:03:45,680
Speaker 11: to manipulate humans. Basically, like they they know what makes

1267
01:03:45,760 --> 01:03:48,880
Speaker 11: us tick, what makes us scared, and what will make

1268
01:03:49,000 --> 01:03:52,160
Speaker 11: us fall for their for their scheme essentially.

1269
01:03:52,200 --> 01:03:55,720
Speaker 1: So what's the what's the key takeaway? Someone's listening, They're like, well,

1270
01:03:55,720 --> 01:03:58,240
Speaker 1: how do I protect myself. I can't you know, I

1271
01:03:58,240 --> 01:04:00,440
Speaker 1: can't keep up on every scam that's south because there's

1272
01:04:00,440 --> 01:04:02,800
Speaker 1: always new ones. But how what is the key takeaway?

1273
01:04:04,080 --> 01:04:06,840
Speaker 11: Yeah, I would say, apart from taking a look at

1274
01:04:06,880 --> 01:04:10,760
Speaker 11: serfsecure dot com, the other really big way that I'd

1275
01:04:10,760 --> 01:04:15,000
Speaker 11: always tell people is watch out for urgency. Almost every

1276
01:04:15,040 --> 01:04:18,160
Speaker 11: scam is going to have a sense of urgency. Whether

1277
01:04:18,200 --> 01:04:21,160
Speaker 11: you think that you won one hundred million dollars or

1278
01:04:21,200 --> 01:04:24,200
Speaker 11: that you owe a million dollars, they're going to tell

1279
01:04:24,200 --> 01:04:25,920
Speaker 11: you have to do it right now. And so you

1280
01:04:25,920 --> 01:04:28,680
Speaker 11: almost have to train yourself. Like, if there's a sense

1281
01:04:28,680 --> 01:04:31,560
Speaker 11: of panic and someone telling you don't hang up the phone,

1282
01:04:31,640 --> 01:04:33,960
Speaker 11: listen to me right now, the best thing to do

1283
01:04:34,040 --> 01:04:36,640
Speaker 11: in that case is to hang up the phone. The

1284
01:04:37,000 --> 01:04:39,760
Speaker 11: other tip I usually give out is like, it's okay

1285
01:04:39,800 --> 01:04:42,680
Speaker 11: to be skeptical. I don't know about you, Rich, but

1286
01:04:42,840 --> 01:04:46,160
Speaker 11: like I kind of was raised that being skeptical and

1287
01:04:46,240 --> 01:04:49,840
Speaker 11: questioning things almost came across as rude. But I think

1288
01:04:49,880 --> 01:04:53,480
Speaker 11: in today's age, especially with how easy it is for

1289
01:04:53,480 --> 01:04:55,360
Speaker 11: people to contact you on the Internet or your phone,

1290
01:04:56,080 --> 01:04:59,000
Speaker 11: you have to just be in that mindset of being

1291
01:04:59,000 --> 01:05:02,120
Speaker 11: a little skeptical when someone calls you to the blue

1292
01:05:02,160 --> 01:05:05,160
Speaker 11: and you don't recognize it. Maybe you shouldn't trust them,

1293
01:05:05,360 --> 01:05:07,520
Speaker 11: and maybe you shouldn't go along with things.

1294
01:05:07,640 --> 01:05:10,760
Speaker 1: You know what. There is one one other scam that

1295
01:05:10,840 --> 01:05:13,240
Speaker 1: I figured out because I get a lot of emails

1296
01:05:13,280 --> 01:05:16,120
Speaker 1: from people on a daily basis and they're a wide variety,

1297
01:05:16,400 --> 01:05:18,320
Speaker 1: and I got one from someone who wanted to give

1298
01:05:18,360 --> 01:05:21,640
Speaker 1: away a grand a baby grand piano, and I replied

1299
01:05:21,680 --> 01:05:23,160
Speaker 1: and said, you know, I thought they were just asking

1300
01:05:23,200 --> 01:05:25,600
Speaker 1: me for help. And I realized after like writing back,

1301
01:05:25,640 --> 01:05:28,080
Speaker 1: I was like, oh wait a second, this is a scam.

1302
01:05:28,440 --> 01:05:31,400
Speaker 1: So they can come in any way, any shape, any form,

1303
01:05:31,720 --> 01:05:34,439
Speaker 1: and you just have to be on guard at all

1304
01:05:34,480 --> 01:05:37,000
Speaker 1: times in this day and age. Because I ended up

1305
01:05:37,000 --> 01:05:39,400
Speaker 1: getting another email about a grand piano, I was like, Okay,

1306
01:05:39,480 --> 01:05:43,080
Speaker 1: here we go. This is another scam anyway, so now

1307
01:05:43,080 --> 01:05:45,440
Speaker 1: you can put that on your list. Thanks for joining

1308
01:05:45,440 --> 01:05:47,840
Speaker 1: me today, Kip Boga, really appreciate it. I'll put the

1309
01:05:47,880 --> 01:05:51,360
Speaker 1: links to the YouTube page. It's a channel is Kip

1310
01:05:51,440 --> 01:05:54,680
Speaker 1: Boga Show. And then you've got Seraphsecure dot com. I'll

1311
01:05:54,720 --> 01:05:57,560
Speaker 1: link those up on my website. Rich On tech dot tv,

1312
01:05:58,200 --> 01:06:02,160
Speaker 1: thanks for being here today. Yeah, absolutely, all right, coming

1313
01:06:02,240 --> 01:06:04,880
Speaker 1: up more of your calls eight eight eight rich one

1314
01:06:04,920 --> 01:06:07,480
Speaker 1: O one eight eight eight seven four two four one

1315
01:06:07,560 --> 01:06:12,520
Speaker 1: zero one. Plus prices are going up again for another

1316
01:06:12,560 --> 01:06:15,240
Speaker 1: streaming service. I'll tell you which one coming up next.

1317
01:06:21,160 --> 01:06:25,920
Speaker 1: Welcome back to rich on Tech. Kim was commenting call

1318
01:06:26,000 --> 01:06:28,320
Speaker 1: screen or Kim about the Apple Watch. She said, when

1319
01:06:28,360 --> 01:06:31,880
Speaker 1: she fell off her scooter, her watch went off and

1320
01:06:32,040 --> 01:06:35,400
Speaker 1: asked if it needed to call nine one one. So

1321
01:06:36,160 --> 01:06:38,480
Speaker 1: there you go. It does work. I mean it really,

1322
01:06:38,520 --> 01:06:40,640
Speaker 1: it saved a lot of lives. I mean also the

1323
01:06:41,480 --> 01:06:44,840
Speaker 1: high and low heart rate notifications are also really helpful

1324
01:06:44,880 --> 01:06:47,320
Speaker 1: for people. Interviewed a guy who literally had to go

1325
01:06:47,360 --> 01:06:50,280
Speaker 1: in for like what was it, like a bypass surgery,

1326
01:06:50,280 --> 01:06:52,160
Speaker 1: some sort of heart So, oh, you had a pacemaker

1327
01:06:52,200 --> 01:06:55,720
Speaker 1: installed because the Apple Watch told him something was wrong.

1328
01:06:56,120 --> 01:06:57,920
Speaker 1: I mean, it's really, it's it's changed a lot of

1329
01:06:57,960 --> 01:07:05,160
Speaker 1: people's lives. Spotify is increasing prices across all of their plans,

1330
01:07:05,960 --> 01:07:09,520
Speaker 1: so that's gonna happen next month, and people are already

1331
01:07:09,520 --> 01:07:12,480
Speaker 1: getting emails. Basically, if you're on the individual plan, that'll

1332
01:07:12,480 --> 01:07:15,240
Speaker 1: go up to twelve ninety nine, student plan to six

1333
01:07:15,440 --> 01:07:18,880
Speaker 1: ninety nine, duo to eighteen ninety nine, Family to twenty

1334
01:07:18,880 --> 01:07:21,120
Speaker 1: one ninety nine, So that's like a dollar or two

1335
01:07:21,160 --> 01:07:24,240
Speaker 1: per plan. First price hike in the US in about

1336
01:07:24,240 --> 01:07:27,600
Speaker 1: a year and a half. Spotify is not blaming inflation

1337
01:07:27,800 --> 01:07:30,560
Speaker 1: or rising costs. They say the higher prices reflect the

1338
01:07:30,680 --> 01:07:34,120
Speaker 1: value of what they're delivering. So just like this is

1339
01:07:34,160 --> 01:07:37,720
Speaker 1: the new law or the new rule, it's like death taxes,

1340
01:07:38,440 --> 01:07:41,160
Speaker 1: streaming service prices will go up. That's what we have

1341
01:07:41,280 --> 01:07:45,320
Speaker 1: now in this world. Let's go to Jimmy in Los Angeles. Jimmy,

1342
01:07:45,360 --> 01:07:46,800
Speaker 1: you're on with Rich. How can I help?

1343
01:07:47,880 --> 01:07:49,320
Speaker 2: Good afternoon, mister Rich.

1344
01:07:50,040 --> 01:07:53,600
Speaker 10: No, I have a Android cell phone and.

1345
01:07:53,520 --> 01:07:54,560
Speaker 2: I look at it sometimes.

1346
01:07:54,600 --> 01:07:57,400
Speaker 10: I look at a lot of animal programs or or

1347
01:07:58,040 --> 01:08:00,200
Speaker 10: stuff like that, you know, an hour like to know.

1348
01:08:01,040 --> 01:08:03,800
Speaker 12: Isn't it a way I can take this cell phone,

1349
01:08:04,400 --> 01:08:07,360
Speaker 12: uh and put it on a computer? The movies that

1350
01:08:07,400 --> 01:08:09,440
Speaker 12: I watch sometimes, can I put them on a computer

1351
01:08:09,760 --> 01:08:11,160
Speaker 12: or burn them into a computer?

1352
01:08:11,840 --> 01:08:14,640
Speaker 1: Well? What okay? I mean? Are these on like a

1353
01:08:14,760 --> 01:08:16,120
Speaker 1: YouTube type site?

1354
01:08:16,840 --> 01:08:17,320
Speaker 10: Yeah?

1355
01:08:17,360 --> 01:08:19,160
Speaker 1: Why can't you just watch YouTube on the computer.

1356
01:08:21,920 --> 01:08:24,080
Speaker 10: I'd like to have the tape myself so I can

1357
01:08:24,080 --> 01:08:25,320
Speaker 10: look at it one hundred times.

1358
01:08:25,400 --> 01:08:27,080
Speaker 1: Okay, So you want to, Okay, so you want to

1359
01:08:27,640 --> 01:08:33,880
Speaker 1: you want a like a recording of this basically, yes, exactly. Okay, well,

1360
01:08:33,920 --> 01:08:39,000
Speaker 1: if it's on YouTube, there's not there There are ways

1361
01:08:39,040 --> 01:08:42,679
Speaker 1: of downloading from YouTube, but a I can't truly recommend

1362
01:08:42,720 --> 01:08:46,040
Speaker 1: them because it's against their terms. But if it's your

1363
01:08:46,080 --> 01:08:48,400
Speaker 1: own if I was talking in terms of your own video,

1364
01:08:49,040 --> 01:08:50,720
Speaker 1: so if this was your own video that you were

1365
01:08:50,720 --> 01:08:53,479
Speaker 1: downloading from the website, there are some sites. There used

1366
01:08:53,479 --> 01:08:57,280
Speaker 1: to be one called Cobalt Tools that doesn't work anymore,

1367
01:08:57,320 --> 01:08:59,559
Speaker 1: so that would really that used to be a really

1368
01:08:59,560 --> 01:09:02,720
Speaker 1: easy way to download these videos. But the thing is,

1369
01:09:03,360 --> 01:09:06,880
Speaker 1: this gets kind of complicated. I mean, I think you

1370
01:09:07,080 --> 01:09:10,960
Speaker 1: just bookmark these videos on YouTube, create a playlist that

1371
01:09:11,040 --> 01:09:13,240
Speaker 1: you know, it could be private only you see, and

1372
01:09:13,280 --> 01:09:15,240
Speaker 1: then you just go to your desktop and see these

1373
01:09:17,120 --> 01:09:20,160
Speaker 1: as for like downloading the videos and transferring them to

1374
01:09:20,160 --> 01:09:21,799
Speaker 1: your computer, that's just like really complicated.

1375
01:09:21,840 --> 01:09:21,920
Speaker 2: There.

1376
01:09:22,120 --> 01:09:25,599
Speaker 1: Yes, there are ways of doing this, for sure, you know,

1377
01:09:25,680 --> 01:09:27,400
Speaker 1: but I don't think you're gonna find an app in

1378
01:09:27,439 --> 01:09:31,479
Speaker 1: the app store on the Android that will let you

1379
01:09:31,600 --> 01:09:34,880
Speaker 1: download from YouTube because Google does not allow that in

1380
01:09:34,880 --> 01:09:36,760
Speaker 1: they are terms of service. You're not really gonna find

1381
01:09:36,760 --> 01:09:38,960
Speaker 1: an app that does that. Now, you may find a

1382
01:09:39,000 --> 01:09:42,120
Speaker 1: web site that will let you do that, and you

1383
01:09:42,160 --> 01:09:43,400
Speaker 1: might be able to do that, but it's gonna take

1384
01:09:43,439 --> 01:09:45,800
Speaker 1: you so long to go through this process. It's you know,

1385
01:09:45,840 --> 01:09:49,000
Speaker 1: it's not really worth the time. You could do a

1386
01:09:49,000 --> 01:09:51,719
Speaker 1: screen recorder of your phone while you're watching the video

1387
01:09:51,760 --> 01:09:55,960
Speaker 1: that's not very clean, but you know, there, I'm really

1388
01:09:56,040 --> 01:09:58,080
Speaker 1: at a at a loss here because there are ways

1389
01:09:58,080 --> 01:10:00,160
Speaker 1: of doing this, but it's just none of it is clean,

1390
01:10:00,760 --> 01:10:02,960
Speaker 1: and you know it's all in the gray area too.

1391
01:10:03,040 --> 01:10:06,040
Speaker 1: So there are services. I'm a little bit hesitant to

1392
01:10:06,080 --> 01:10:09,559
Speaker 1: recommend them on a radio show like this because you know,

1393
01:10:09,640 --> 01:10:11,320
Speaker 1: I just it's just one of those things where you

1394
01:10:11,320 --> 01:10:15,280
Speaker 1: may just have to find this yourself. Now, with that said,

1395
01:10:15,320 --> 01:10:18,160
Speaker 1: there is there are some legitimate reasons why you might

1396
01:10:18,200 --> 01:10:20,160
Speaker 1: want to download your own YouTube videos, and there are

1397
01:10:20,200 --> 01:10:22,519
Speaker 1: many tools that will allow you to do that, but

1398
01:10:22,640 --> 01:10:25,080
Speaker 1: they are presented in that way, right like I have

1399
01:10:25,120 --> 01:10:27,559
Speaker 1: all these videos I uploaded and I want to download them,

1400
01:10:27,640 --> 01:10:29,960
Speaker 1: and so okay, these these services can maybe help you

1401
01:10:30,000 --> 01:10:33,320
Speaker 1: do that, but I can't really tell you like a simple,

1402
01:10:33,400 --> 01:10:37,280
Speaker 1: easy way to get this video from your phone to

1403
01:10:37,400 --> 01:10:42,599
Speaker 1: your computer without using a third party app that you

1404
01:10:42,600 --> 01:10:44,759
Speaker 1: know you may not even look on the app store,

1405
01:10:44,880 --> 01:10:46,400
Speaker 1: like the Google Player or the app store you may

1406
01:10:46,439 --> 01:10:48,720
Speaker 1: have to go to like installing a third party app,

1407
01:10:48,720 --> 01:10:51,639
Speaker 1: which I can't even you know, that's tricky, So I don't, Jimmy,

1408
01:10:51,640 --> 01:10:54,080
Speaker 1: I don't really have a good answer for you. I'm sorry.

1409
01:10:54,240 --> 01:10:56,080
Speaker 1: I would just make a playlist on YouTube of the

1410
01:10:56,080 --> 01:10:57,680
Speaker 1: stuff you want to watch over and over and just

1411
01:10:57,840 --> 01:11:00,599
Speaker 1: go to your desktop and do it that way. Let's

1412
01:11:00,600 --> 01:11:02,719
Speaker 1: go to Bob in Pennsylvania. Bob, you're on with Rich

1413
01:11:03,840 --> 01:11:04,479
Speaker 1: Iby Rich.

1414
01:11:04,640 --> 01:11:07,920
Speaker 2: Thank you very much. Yes, I was calling to see

1415
01:11:07,920 --> 01:11:10,760
Speaker 2: if you can answer a question I have about the

1416
01:11:11,400 --> 01:11:15,879
Speaker 2: Pruss to talk walkie talkies. One of the brands rapid

1417
01:11:16,000 --> 01:11:20,240
Speaker 2: radios is what I hear advertised, okay, and I was

1418
01:11:20,320 --> 01:11:26,679
Speaker 2: wondering can you get do you have communication with them

1419
01:11:27,600 --> 01:11:31,559
Speaker 2: whenever you're out of cell service or do they need

1420
01:11:31,640 --> 01:11:35,160
Speaker 2: cell service to operate? In other words, you're out the

1421
01:11:35,240 --> 01:11:39,000
Speaker 2: remote area of the woods. Yeah, no, self service will

1422
01:11:39,040 --> 01:11:40,800
Speaker 2: be substitutes.

1423
01:11:41,120 --> 01:11:43,720
Speaker 1: Not necessarily. So the way I'm looking at these, I've

1424
01:11:43,760 --> 01:11:47,840
Speaker 1: not tested these personally, but I actually I heard about

1425
01:11:47,840 --> 01:11:50,000
Speaker 1: these a long time ago because someone told me, like, hey,

1426
01:11:50,040 --> 01:11:52,400
Speaker 1: look into them, and it seems like, you know, it

1427
01:11:52,439 --> 01:11:54,679
Speaker 1: seems like all the marketing is like, hey, these things

1428
01:11:54,720 --> 01:11:56,800
Speaker 1: work anywhere, but it seems like at the end of

1429
01:11:56,840 --> 01:11:59,320
Speaker 1: the day it is going over an LTE connection. They

1430
01:11:59,320 --> 01:12:01,320
Speaker 1: make it very simil and push to talk, almost like

1431
01:12:01,400 --> 01:12:05,040
Speaker 1: Nextel back in the day. But it does say rapid

1432
01:12:05,240 --> 01:12:09,080
Speaker 1: Radios nationwide LTE, so that would lead me to believe

1433
01:12:09,160 --> 01:12:11,640
Speaker 1: that those are all through LTE. Now, they do have

1434
01:12:11,680 --> 01:12:17,200
Speaker 1: one called my Emergency Radio and that is VHF VHF UHF.

1435
01:12:17,720 --> 01:12:21,360
Speaker 1: That would would likely work without, you know, a cellular

1436
01:12:21,360 --> 01:12:24,519
Speaker 1: connection because it is a traditional walkie talkie. Now how

1437
01:12:24,560 --> 01:12:27,600
Speaker 1: far that works, I don't know. You'd have to you know,

1438
01:12:28,040 --> 01:12:30,479
Speaker 1: you have to look in their writing. But as far

1439
01:12:30,520 --> 01:12:32,680
Speaker 1: as something in the middle of the woods, Bob, do

1440
01:12:32,680 --> 01:12:33,479
Speaker 1: you have an iPhone?

1441
01:12:35,479 --> 01:12:37,880
Speaker 2: Well, no, it's an Android.

1442
01:12:37,560 --> 01:12:40,200
Speaker 1: Okay, Well, you know, depending on the Android, the newer

1443
01:12:40,240 --> 01:12:43,880
Speaker 1: ones have satellite connectivity. And if you just want peace

1444
01:12:43,880 --> 01:12:50,600
Speaker 1: of mind, you can add starlink. Let's see starlink texting.

1445
01:12:50,680 --> 01:12:53,760
Speaker 1: You can add starlink texting nine one one to a

1446
01:12:53,840 --> 01:12:57,160
Speaker 1: lot of different smartphones for free from T Mobile. So

1447
01:12:57,200 --> 01:12:58,720
Speaker 1: if you just want that peace of mind to be

1448
01:12:58,760 --> 01:13:00,920
Speaker 1: able to text nine one one, I'll put a link

1449
01:13:00,920 --> 01:13:04,200
Speaker 1: on the website rich on tech dot TV. It's t

1450
01:13:04,400 --> 01:13:07,280
Speaker 1: mobile text to nine one one. Anyone can install this

1451
01:13:07,320 --> 01:13:10,120
Speaker 1: on their phone four three just for getting in touch

1452
01:13:10,160 --> 01:13:12,559
Speaker 1: with nine one one over satellite. It's a great service.

1453
01:13:12,960 --> 01:13:17,559
Speaker 1: Rich on Tech dot TV for the link. Welcome back

1454
01:13:17,600 --> 01:13:19,960
Speaker 1: to rich on Tech. Rich Tomuro here hanging out with you,

1455
01:13:20,120 --> 01:13:24,280
Speaker 1: talking technology at triple eight Rich one oh one eight

1456
01:13:24,320 --> 01:13:27,880
Speaker 1: eight A seven four to two four one zero one.

1457
01:13:29,160 --> 01:13:31,720
Speaker 1: We'll get to your calls in just a moment. But

1458
01:13:31,880 --> 01:13:35,679
Speaker 1: you got to know about this. They security researchers found

1459
01:13:35,680 --> 01:13:40,519
Speaker 1: some serious flaws in lots of earbuds and headphones. It's

1460
01:13:40,560 --> 01:13:44,280
Speaker 1: all related to this Google Fast Pair feature. So if

1461
01:13:44,280 --> 01:13:46,559
Speaker 1: you ever have an Android phone and you've got a

1462
01:13:46,560 --> 01:13:49,320
Speaker 1: pair of earbuds and you put them nearby, they sort

1463
01:13:49,320 --> 01:13:50,760
Speaker 1: of show up on the screen says, hey do you

1464
01:13:50,760 --> 01:13:53,759
Speaker 1: want to pair with these? And so hundreds of millions

1465
01:13:53,760 --> 01:13:56,519
Speaker 1: of headphones, earbuds, and speakers use this technology because it's

1466
01:13:56,560 --> 01:13:59,599
Speaker 1: really simple and it's really easy. Apple has similar technology

1467
01:13:59,600 --> 01:14:03,160
Speaker 1: on their phonees too, So this issue affects devices from

1468
01:14:03,240 --> 01:14:08,320
Speaker 1: brands like Sony, JBL, Jabra, Logitech Pixel Buds. People were

1469
01:14:08,360 --> 01:14:10,599
Speaker 1: able to connect these things from about fifty feet away.

1470
01:14:10,880 --> 01:14:14,160
Speaker 1: The attack is called whisper pair. It lets someone h

1471
01:14:14,240 --> 01:14:18,799
Speaker 1: silently hijack your audio device, mess with your sound, injected audio,

1472
01:14:19,040 --> 01:14:24,280
Speaker 1: even turn the microphone on and listen. They theoretically could

1473
01:14:24,320 --> 01:14:26,880
Speaker 1: track your location too, perhaps, but I would say that's

1474
01:14:26,880 --> 01:14:30,280
Speaker 1: probably not as common. But anyway, here's the deal. If

1475
01:14:30,280 --> 01:14:33,320
Speaker 1: you have a pair of headphones and you're on Android,

1476
01:14:33,680 --> 01:14:36,040
Speaker 1: you've got to update them so that they can't be

1477
01:14:36,200 --> 01:14:39,720
Speaker 1: vulnerable to this attack. So Google has issued patches, They're

1478
01:14:39,760 --> 01:14:43,719
Speaker 1: working with manufacturers. You can't turn this feature off easily

1479
01:14:43,760 --> 01:14:47,120
Speaker 1: at least. So the bottom line is, here's the fix.

1480
01:14:47,720 --> 01:14:50,959
Speaker 1: If you have a pair of earbuds and you're on Android,

1481
01:14:51,520 --> 01:14:55,120
Speaker 1: download the Companion app for those earbuds. You probably never

1482
01:14:55,160 --> 01:14:58,400
Speaker 1: did this before and look in the settings and see

1483
01:14:58,400 --> 01:15:02,000
Speaker 1: if there's a firmware update for your earbuds. So basically,

1484
01:15:02,360 --> 01:15:05,519
Speaker 1: you have to update the firmware on your earbuds, your speakers,

1485
01:15:05,560 --> 01:15:08,439
Speaker 1: and your headphones by downloading the Companion app. So, if

1486
01:15:08,479 --> 01:15:11,840
Speaker 1: you have a Sony speaker, Sony earbuds, find the Sony

1487
01:15:11,880 --> 01:15:14,639
Speaker 1: app that works with those earbuds in the play Store,

1488
01:15:14,920 --> 01:15:18,720
Speaker 1: download it and you know it'll show your earbuds in there,

1489
01:15:18,760 --> 01:15:21,920
Speaker 1: and then you would update the software or the firmware

1490
01:15:22,000 --> 01:15:25,080
Speaker 1: rather in the setting. Same thing, Jabra, Logitech, whatever you got.

1491
01:15:26,600 --> 01:15:29,880
Speaker 1: For instance, I've got a pair of Bows headphones, and

1492
01:15:30,120 --> 01:15:33,479
Speaker 1: if I go I've got the Bows app on my phone,

1493
01:15:33,560 --> 01:15:35,280
Speaker 1: I can look into the settings and it will say

1494
01:15:35,320 --> 01:15:38,639
Speaker 1: if there's a firmware update for these headphones. Similarly, I'm

1495
01:15:38,680 --> 01:15:43,000
Speaker 1: testing this little Marshal speaker, which sounds great by the way.

1496
01:15:43,040 --> 01:15:46,599
Speaker 1: You know that it goes Marshall amps that speaker. Same thing.

1497
01:15:46,680 --> 01:15:49,479
Speaker 1: It's got a companion app. Typically you wouldn't really install

1498
01:15:49,520 --> 01:15:52,400
Speaker 1: these companion apps because you're just like, well, my headphones work,

1499
01:15:52,400 --> 01:15:55,080
Speaker 1: why would I need that? Hey, let you dial in settings,

1500
01:15:55,160 --> 01:15:58,080
Speaker 1: change things good, stuff like that, So definitely do that.

1501
01:15:58,120 --> 01:16:01,200
Speaker 1: If you got Android, got an email from Gerald, I've

1502
01:16:01,200 --> 01:16:04,040
Speaker 1: got an S twenty five. I cannot separate notification sounds

1503
01:16:04,040 --> 01:16:07,160
Speaker 1: from my emails, text ring, or doorbell. I'd like to

1504
01:16:07,160 --> 01:16:11,160
Speaker 1: be able to make them sound different. Please help. Well

1505
01:16:11,160 --> 01:16:13,639
Speaker 1: this took me a minute to figure out. But if

1506
01:16:13,680 --> 01:16:18,639
Speaker 1: you go into your settings on Android on Samsung, rather

1507
01:16:19,160 --> 01:16:24,639
Speaker 1: settings Notifications, and then you go into Advanced Settings, you'll

1508
01:16:24,680 --> 01:16:30,280
Speaker 1: see manage notification categories for each app, and now you

1509
01:16:30,320 --> 01:16:34,240
Speaker 1: should be able to change those notification sounds for each app.

1510
01:16:34,360 --> 01:16:37,439
Speaker 1: Let me just confirm that that is the case. So

1511
01:16:37,479 --> 01:16:40,479
Speaker 1: I'm gonna go into one of these and let's see.

1512
01:16:40,520 --> 01:16:44,479
Speaker 1: Does it give me a hmmm? Still looking for the

1513
01:16:44,600 --> 01:16:46,640
Speaker 1: sound here? I don't really it used to be you

1514
01:16:46,640 --> 01:16:50,960
Speaker 1: would just go into the into the Okay, hold on,

1515
01:16:51,240 --> 01:16:55,280
Speaker 1: is this it notific categories? I got to look at

1516
01:16:55,280 --> 01:16:57,920
Speaker 1: this more because it seems like there's got to be

1517
01:16:57,920 --> 01:16:59,640
Speaker 1: a way to change the sound for each app. That

1518
01:16:59,640 --> 01:17:01,439
Speaker 1: would just makes sense. But I gotta I gotta find

1519
01:17:01,439 --> 01:17:04,360
Speaker 1: out how to do that. Let's go to Kathy in

1520
01:17:04,479 --> 01:17:10,040
Speaker 1: Los Angeles. Kathy, you're on with RH Hi. Hi, what's up? Hi?

1521
01:17:11,160 --> 01:17:11,680
Speaker 10: Okay? Y?

1522
01:17:12,600 --> 01:17:18,200
Speaker 6: I did the I phone up?

1523
01:17:18,280 --> 01:17:18,360
Speaker 2: Hy?

1524
01:17:19,720 --> 01:17:21,720
Speaker 1: You said Hi again? Sorry you said I phone Hi.

1525
01:17:22,360 --> 01:17:27,559
Speaker 13: Anyway, I did it yesterday. I have had drop call

1526
01:17:28,600 --> 01:17:31,920
Speaker 13: like NonStop, and I'm kind of shocked that I'm still

1527
01:17:32,840 --> 01:17:33,720
Speaker 13: online with you.

1528
01:17:33,960 --> 01:17:34,599
Speaker 1: We lost you.

1529
01:17:35,720 --> 01:17:37,559
Speaker 6: Do you hear me? Hello?

1530
01:17:37,840 --> 01:17:38,160
Speaker 1: Yes?

1531
01:17:38,720 --> 01:17:39,160
Speaker 6: Do you hear me?

1532
01:17:39,439 --> 01:17:39,759
Speaker 1: Yes?

1533
01:17:40,280 --> 01:17:46,639
Speaker 6: Okay? Anyway, drop calls after I did the software update?

1534
01:17:48,240 --> 01:17:51,280
Speaker 1: So you updated your phone to twenty six, the iOS

1535
01:17:51,320 --> 01:17:54,040
Speaker 1: twenty six, the newest one, and now you're dropping calls?

1536
01:17:54,479 --> 01:17:56,040
Speaker 6: Yes, yes, yes.

1537
01:17:55,880 --> 01:17:58,200
Speaker 1: And it's in places you didn't drop calls before.

1538
01:17:58,600 --> 01:18:01,080
Speaker 6: No, I'm sitting in sitting in my living room.

1539
01:18:01,200 --> 01:18:03,360
Speaker 1: Okay, what what service do you have?

1540
01:18:04,880 --> 01:18:11,639
Speaker 6: HT? Okay, and it's a five G I've phone fourteen Okay.

1541
01:18:11,760 --> 01:18:14,800
Speaker 1: I mean, look, there could be a connection between these

1542
01:18:14,840 --> 01:18:18,880
Speaker 1: two things. You know, when when software changes, there are

1543
01:18:18,920 --> 01:18:21,000
Speaker 1: things that change on the phone, so that that could

1544
01:18:21,040 --> 01:18:25,360
Speaker 1: definitely be a problem. It could be also coincidence. Has

1545
01:18:25,360 --> 01:18:27,559
Speaker 1: this been happening over and over or just a couple

1546
01:18:27,560 --> 01:18:28,720
Speaker 1: of times, or just you.

1547
01:18:28,680 --> 01:18:30,599
Speaker 6: Know, it happened all last night?

1548
01:18:30,840 --> 01:18:34,280
Speaker 1: Okay, So what I would say, there's a couple of

1549
01:18:34,280 --> 01:18:36,599
Speaker 1: things you could do. Number one, you can try restarting

1550
01:18:36,600 --> 01:18:37,960
Speaker 1: your phone. That's the simplest way.

1551
01:18:38,240 --> 01:18:38,720
Speaker 6: I did that.

1552
01:18:38,760 --> 01:18:43,120
Speaker 1: Okay, did that. There's also in the there is a

1553
01:18:43,160 --> 01:18:46,040
Speaker 1: way to kind of reset your cellular connection. But the

1554
01:18:46,080 --> 01:18:47,880
Speaker 1: problem is if you do that, you're going to be

1555
01:18:47,880 --> 01:18:50,280
Speaker 1: resetting all of your Bluetooth and your Wi Fi. So

1556
01:18:50,320 --> 01:18:53,720
Speaker 1: it's kind of annoying. But do you want to I'll

1557
01:18:53,720 --> 01:18:56,639
Speaker 1: tell you where that is just in case. So if

1558
01:18:56,680 --> 01:18:59,400
Speaker 1: you if you go into your settings and then you

1559
01:18:59,439 --> 01:19:02,840
Speaker 1: go under general and then scroll all the way down,

1560
01:19:02,840 --> 01:19:06,960
Speaker 1: it says transfer or reset phone. I know this is

1561
01:19:07,000 --> 01:19:09,240
Speaker 1: scary because we're getting into like erasing stuff, but be

1562
01:19:09,320 --> 01:19:12,240
Speaker 1: careful here, don't don't. Don't go through these menus fast.

1563
01:19:12,400 --> 01:19:14,280
Speaker 1: That's the last thing you want to do. And then

1564
01:19:14,320 --> 01:19:16,320
Speaker 1: there's a button at the bottom that says reset, And

1565
01:19:16,360 --> 01:19:18,719
Speaker 1: if you tap that, I know it sounds scary because

1566
01:19:18,760 --> 01:19:21,479
Speaker 1: it's saying reset, it doesn't do anything. Then you get

1567
01:19:21,520 --> 01:19:26,000
Speaker 1: a whole bunch of secondary options reset, reset all settings,

1568
01:19:26,000 --> 01:19:30,560
Speaker 1: reset network settings, delete all e sims, reset keyboard, reset handwriting,

1569
01:19:30,600 --> 01:19:34,320
Speaker 1: reset home screen, reset location cancel. So the one that

1570
01:19:34,360 --> 01:19:38,360
Speaker 1: I would recommend trying is reset network settings. And if

1571
01:19:38,360 --> 01:19:41,000
Speaker 1: you do that, it's basically going to wipe all of

1572
01:19:41,040 --> 01:19:44,120
Speaker 1: your network settings clean. That's your Bluetooth, that's your cellular,

1573
01:19:44,160 --> 01:19:46,479
Speaker 1: and that's your Wi Fi. And once it does that,

1574
01:19:46,560 --> 01:19:49,320
Speaker 1: it's going to handshake with the network again. And maybe

1575
01:19:49,360 --> 01:19:51,639
Speaker 1: it's just like whatever it needs to download to sound

1576
01:19:51,680 --> 01:19:55,439
Speaker 1: better or stay connected will work. But your phone, the

1577
01:19:56,640 --> 01:19:59,000
Speaker 1: hardware on your phone is not changed in any way,

1578
01:19:59,360 --> 01:20:01,720
Speaker 1: so you still have the same antenna, you still have

1579
01:20:01,760 --> 01:20:05,720
Speaker 1: the same signal that you're getting from the tower. So

1580
01:20:05,840 --> 01:20:09,200
Speaker 1: it shouldn't really affect this long term. But there could

1581
01:20:09,240 --> 01:20:12,080
Speaker 1: be an issue with this software that you know seemingly

1582
01:20:12,120 --> 01:20:16,040
Speaker 1: is effectiveness to me. Yeah, but again, you know, you

1583
01:20:16,040 --> 01:20:17,759
Speaker 1: can also give it a little bit of time. Sometimes

1584
01:20:17,800 --> 01:20:20,599
Speaker 1: after a software update, your phone also needs to download

1585
01:20:20,640 --> 01:20:23,200
Speaker 1: some additional software from the carrier so that you know,

1586
01:20:23,360 --> 01:20:25,519
Speaker 1: it does it in the background, So that could be happening.

1587
01:20:26,080 --> 01:20:29,920
Speaker 1: But in general, I would say, don't do anything right now,

1588
01:20:30,080 --> 01:20:32,000
Speaker 1: just kind of monitor this and if you're using your

1589
01:20:32,000 --> 01:20:34,160
Speaker 1: phone over the next week and this still keeps happening,

1590
01:20:34,600 --> 01:20:37,000
Speaker 1: then I might do the solution that I mentioned and

1591
01:20:37,000 --> 01:20:39,400
Speaker 1: see if that helps. But I wouldn't do anything like over,

1592
01:20:39,560 --> 01:20:42,160
Speaker 1: you know, just right away, because sometimes these things have

1593
01:20:42,200 --> 01:20:44,800
Speaker 1: a way of fixing themselves. It could have been a fluke.

1594
01:20:44,840 --> 01:20:46,120
Speaker 1: I mean, it could have been that you updated your

1595
01:20:46,120 --> 01:20:47,840
Speaker 1: software and AT and T was working on the pole

1596
01:20:47,840 --> 01:20:50,240
Speaker 1: outside your house. I mean, these things happen for sure,

1597
01:20:51,080 --> 01:20:51,479
Speaker 1: all right.

1598
01:20:52,240 --> 01:20:55,160
Speaker 6: One last question. Sure you have a test lass three?

1599
01:20:55,640 --> 01:20:56,000
Speaker 1: Okay?

1600
01:20:56,560 --> 01:21:00,840
Speaker 6: And I want to get an external CD players to

1601
01:21:01,000 --> 01:21:03,840
Speaker 6: play my CDs. Now, do not make fun of me.

1602
01:21:04,600 --> 01:21:08,000
Speaker 6: My kids think I'm a dinosaur, but I would like

1603
01:21:08,120 --> 01:21:14,439
Speaker 6: to control it. Like any recommendations on what player to buy.

1604
01:21:15,240 --> 01:21:16,599
Speaker 1: I don't even know if you'd be able to connect

1605
01:21:16,640 --> 01:21:19,160
Speaker 1: a CD player to a Tesla. How would you connect it?

1606
01:21:19,200 --> 01:21:21,040
Speaker 1: I'm wondering, Well, I went online.

1607
01:21:21,120 --> 01:21:22,480
Speaker 6: It's like a USB.

1608
01:21:22,520 --> 01:21:25,400
Speaker 1: Okay, but I'm I mean, I mean I have a

1609
01:21:25,400 --> 01:21:27,000
Speaker 1: Tesla and I'm just trying to figure out if you

1610
01:21:27,000 --> 01:21:29,840
Speaker 1: could plug in a USB to the Tesla. I mean,

1611
01:21:29,880 --> 01:21:33,360
Speaker 1: I know you, I know that Tesla has USB ports, right,

1612
01:21:33,600 --> 01:21:36,720
Speaker 1: but will a CD? Let mean, this is the first

1613
01:21:36,760 --> 01:21:37,120
Speaker 1: time here.

1614
01:21:37,160 --> 01:21:39,800
Speaker 6: Maybe it's like you have to go into the control

1615
01:21:40,200 --> 01:21:43,440
Speaker 6: center and recognize new media.

1616
01:21:45,360 --> 01:21:49,280
Speaker 1: Yeah, I mean, hmm, I mean what about okay, what

1617
01:21:49,360 --> 01:21:51,200
Speaker 1: about And I'm not even sure that this that you

1618
01:21:51,240 --> 01:21:54,800
Speaker 1: can do that? Okay. It says you could theoretically add

1619
01:21:54,840 --> 01:21:57,800
Speaker 1: a USB powered CD player through the cars USB port.

1620
01:21:58,360 --> 01:22:00,880
Speaker 1: I have not tried that, but if if it works,

1621
01:22:00,960 --> 01:22:03,160
Speaker 1: I mean, you could go on Amazon and buy one

1622
01:22:03,160 --> 01:22:05,160
Speaker 1: of these CD players and try it and plug it in.

1623
01:22:05,200 --> 01:22:09,160
Speaker 1: If it doesn't work, return it. But that is no right,

1624
01:22:09,720 --> 01:22:12,240
Speaker 1: that's the first I've heard of that. I mean, let

1625
01:22:12,240 --> 01:22:15,840
Speaker 1: me just see this. Okay. So here's a CD player. Yeah,

1626
01:22:15,920 --> 01:22:18,840
Speaker 1: I mean it's going to be expensive. I mean there's

1627
01:22:18,840 --> 01:22:21,479
Speaker 1: some I'm looking at the prices here. I'd have to

1628
01:22:21,520 --> 01:22:24,920
Speaker 1: find one that I know works. This is wild. It's

1629
01:22:25,000 --> 01:22:27,000
Speaker 1: kind of expensive. Some of them. It's like one hundred

1630
01:22:27,000 --> 01:22:29,439
Speaker 1: dollars and it might you know, don't forget with CDs.

1631
01:22:29,479 --> 01:22:32,000
Speaker 1: It might also if the CD player is not high quality,

1632
01:22:32,040 --> 01:22:34,320
Speaker 1: you might get jumps during your songs.

1633
01:22:34,880 --> 01:22:35,840
Speaker 2: Oh yeah.

1634
01:22:35,880 --> 01:22:39,160
Speaker 1: The other thing you could do is a obviously, you

1635
01:22:39,200 --> 01:22:42,160
Speaker 1: can play music through your phone through Bluetooth, which it

1636
01:22:42,200 --> 01:22:45,040
Speaker 1: sounds like you don't want to do, but that's an

1637
01:22:45,080 --> 01:22:49,760
Speaker 1: easy way to do it. You can also use a

1638
01:22:49,880 --> 01:22:51,840
Speaker 1: flash drive. You know in your glove compartment, you've got

1639
01:22:51,840 --> 01:22:53,720
Speaker 1: a little flash drive in there. You could plug that in.

1640
01:22:54,840 --> 01:22:57,240
Speaker 6: But that would mean I need to take my CDs

1641
01:22:57,320 --> 01:22:58,400
Speaker 6: and transfer it.

1642
01:22:58,320 --> 01:23:01,920
Speaker 1: To Yeah, but that's pretty easy. There's a there's a

1643
01:23:01,920 --> 01:23:06,160
Speaker 1: lot of software that will rip CDs, so I mean

1644
01:23:06,200 --> 01:23:08,640
Speaker 1: you could get yeah, oh yeah, that would be I

1645
01:23:08,640 --> 01:23:11,280
Speaker 1: think that would be your Here's what I'll tell you, Kathy,

1646
01:23:11,360 --> 01:23:12,840
Speaker 1: what I think you should do, which I think is

1647
01:23:12,840 --> 01:23:17,080
Speaker 1: the absolute simplest solution. Okay, you can take your you

1648
01:23:17,120 --> 01:23:20,840
Speaker 1: can take your CDs, you can rip them to the

1649
01:23:21,080 --> 01:23:23,400
Speaker 1: to the m P three's and then you go to

1650
01:23:24,080 --> 01:23:27,320
Speaker 1: YouTube music. So you go to YouTube dot music dot com.

1651
01:23:27,600 --> 01:23:30,680
Speaker 1: You literally drag those files onto that website and they

1652
01:23:30,680 --> 01:23:33,280
Speaker 1: will appear on your phone inside the YouTube Music app.

1653
01:23:33,479 --> 01:23:35,679
Speaker 1: And then you could just connect that to your car

1654
01:23:35,720 --> 01:23:38,960
Speaker 1: and listen on Bluetooth and that's doesn't you know it

1655
01:23:38,960 --> 01:23:41,679
Speaker 1: almost doesn't cost you anything to do that, and it's

1656
01:23:41,760 --> 01:23:43,200
Speaker 1: you know, you get I think you could store like

1657
01:23:43,200 --> 01:23:45,000
Speaker 1: fifty thousand songs and it's your music.

1658
01:23:45,439 --> 01:23:47,480
Speaker 6: It seems like time consuming.

1659
01:23:48,240 --> 01:23:50,800
Speaker 1: I I agree. But didn't you say you have kids?

1660
01:23:52,680 --> 01:23:55,719
Speaker 6: Yeah, they're forty and thirty eight, and they think I'm insane.

1661
01:23:55,960 --> 01:23:59,080
Speaker 1: So well, isn't isn't that the role of children? My

1662
01:23:59,160 --> 01:24:01,400
Speaker 1: kids are eleven and fourteen and they think I'm insane.

1663
01:24:01,479 --> 01:24:03,200
Speaker 6: Yeah, yeah, your kids are young.

1664
01:24:03,320 --> 01:24:05,560
Speaker 1: Just wait, and I think my parents are insane.

1665
01:24:05,240 --> 01:24:06,040
Speaker 6: If they adore you.

1666
01:24:06,200 --> 01:24:07,240
Speaker 10: Just wait, why.

1667
01:24:07,080 --> 01:24:09,519
Speaker 1: Don't they throw out the stuff that's expired in their pantry?

1668
01:24:09,640 --> 01:24:12,240
Speaker 1: That's insane to me, But this is what parents do.

1669
01:24:14,040 --> 01:24:16,360
Speaker 1: But I think, I mean, yes, I would say, look,

1670
01:24:16,400 --> 01:24:18,880
Speaker 1: if you want the simple way, try the CD. If

1671
01:24:18,880 --> 01:24:20,760
Speaker 1: you just want to do that, I think it's you're

1672
01:24:20,840 --> 01:24:23,160
Speaker 1: It's funny. You're driving the most high tech car in

1673
01:24:23,200 --> 01:24:27,840
Speaker 1: America and you're going to put a CD player. I

1674
01:24:27,920 --> 01:24:28,200
Speaker 1: love it.

1675
01:24:28,240 --> 01:24:31,400
Speaker 6: I'm going to be seventy two. I think I've earned

1676
01:24:31,439 --> 01:24:35,080
Speaker 6: the right to play my CDs. And I've got some

1677
01:24:35,120 --> 01:24:39,639
Speaker 6: really unusual CDs, unusual artists. Sure, which you know it's

1678
01:24:39,680 --> 01:24:41,160
Speaker 6: going to be really hard to find it.

1679
01:24:41,320 --> 01:24:42,320
Speaker 13: Okay, can burn it.

1680
01:24:42,520 --> 01:24:44,559
Speaker 1: I will. I will have to. I will have to

1681
01:24:44,600 --> 01:24:48,320
Speaker 1: find a recommendation for a seton player fail you Yeah, absolutely,

1682
01:24:48,600 --> 01:24:51,200
Speaker 1: Hello at rich on tech dot TV. We'll keep this going. Uh,

1683
01:24:51,520 --> 01:24:54,439
Speaker 1: hello at rich on tech dot TV. That is I mean,

1684
01:24:54,760 --> 01:24:57,519
Speaker 1: now I want to try this in my car. It's

1685
01:24:57,520 --> 01:24:59,840
Speaker 1: been years since I thought about putting a CD player,

1686
01:25:00,240 --> 01:25:02,639
Speaker 1: but now I will try this for sure, and we'll

1687
01:25:02,640 --> 01:25:04,120
Speaker 1: have to report back on this. Thanks for the call,

1688
01:25:04,200 --> 01:25:06,800
Speaker 1: Kathy eighty eight rich one on one back after this,

1689
01:25:10,240 --> 01:25:13,880
Speaker 1: Welcome back to rich on tech. I'm still sitting here

1690
01:25:13,960 --> 01:25:16,679
Speaker 1: trying to figure out how to make the notifications different

1691
01:25:16,760 --> 01:25:20,160
Speaker 1: for apps individual apps on the Samsung. I think I

1692
01:25:20,280 --> 01:25:22,760
Speaker 1: figured it out. Let me see here, Okay, so if

1693
01:25:22,800 --> 01:25:25,880
Speaker 1: I go there and then eighty to eight rich one

1694
01:25:25,920 --> 01:25:28,360
Speaker 1: oh one eighty eight seven four to two four one

1695
01:25:28,479 --> 01:25:31,240
Speaker 1: zero one, okay, so I think I figured it out

1696
01:25:31,720 --> 01:25:33,519
Speaker 1: here it is Okay, this is a little weird, and

1697
01:25:33,560 --> 01:25:36,040
Speaker 1: maybe I'm going around in circles with this, but it

1698
01:25:36,160 --> 01:25:39,559
Speaker 1: seems like you have to do two things to enable

1699
01:25:39,600 --> 01:25:43,360
Speaker 1: if you want different apps on your androids, specifically Samsung,

1700
01:25:43,400 --> 01:25:47,320
Speaker 1: to make different sounds like maybe you want your you

1701
01:25:47,360 --> 01:25:49,960
Speaker 1: know Doorbell to make one sound a text message to

1702
01:25:49,960 --> 01:25:52,519
Speaker 1: make another. You can go in and it looks like

1703
01:25:52,560 --> 01:25:56,240
Speaker 1: you have to go into settings, Notifications, Advance Settings and

1704
01:25:56,280 --> 01:25:59,479
Speaker 1: then tap the option to toggle it on for manage

1705
01:25:59,640 --> 01:26:04,439
Speaker 1: notification categories for each app. Seems like that's number one.

1706
01:26:05,120 --> 01:26:08,640
Speaker 1: Then you go into apps and then you tap an

1707
01:26:08,640 --> 01:26:13,280
Speaker 1: app like I put Airbnb, and I go into notifications

1708
01:26:13,640 --> 01:26:16,280
Speaker 1: and now it says categories, it unlocks that, and now

1709
01:26:16,280 --> 01:26:19,000
Speaker 1: if I scroll to general, it gives me the option

1710
01:26:19,520 --> 01:26:25,000
Speaker 1: to choose a sound for that app, like a specific sound.

1711
01:26:25,600 --> 01:26:27,479
Speaker 1: Seems like that's the way to do it. Let me

1712
01:26:27,520 --> 01:26:29,920
Speaker 1: just go into sounds real quick, just to make sure

1713
01:26:30,560 --> 01:26:33,479
Speaker 1: if there's not like an easier way. Yeah, I think

1714
01:26:33,520 --> 01:26:39,040
Speaker 1: that's really it interesting. That's that's a little bit. I

1715
01:26:39,080 --> 01:26:41,320
Speaker 1: guess you gotta know what you're doing to do that.

1716
01:26:41,360 --> 01:26:43,240
Speaker 1: But I'll put all those instructions on the website. Rich

1717
01:26:43,320 --> 01:26:46,839
Speaker 1: on tech dot TV, we got to comment from Stella

1718
01:26:46,920 --> 01:26:49,000
Speaker 1: and Redondo. Stella, what's up?

1719
01:26:52,560 --> 01:26:52,680
Speaker 2: Uh?

1720
01:26:52,720 --> 01:27:02,920
Speaker 1: Oh you there? Stella? Stella? Okay, well Stella, can't I

1721
01:27:02,920 --> 01:27:05,439
Speaker 1: guess you know, some people think they're gonna be waiting

1722
01:27:05,439 --> 01:27:08,000
Speaker 1: for a long time, and so they put their phone

1723
01:27:08,000 --> 01:27:11,040
Speaker 1: on speaker they go, they water the plants. Let's go

1724
01:27:11,120 --> 01:27:15,200
Speaker 1: to Joan in San Diego. Joan, you're on with Rich.

1725
01:27:16,600 --> 01:27:16,760
Speaker 2: Hi.

1726
01:27:16,880 --> 01:27:18,120
Speaker 1: Rich Hi.

1727
01:27:19,600 --> 01:27:25,439
Speaker 14: I'm looking well lately with the gold price of gold

1728
01:27:25,479 --> 01:27:30,400
Speaker 14: and silver just skyrocketing. I've collected over the years, and

1729
01:27:30,600 --> 01:27:34,719
Speaker 14: I'm I'm kind of looking to maybe buy a digital

1730
01:27:35,400 --> 01:27:40,240
Speaker 14: met precious metal tech detector. I've tried all the chemical

1731
01:27:40,280 --> 01:27:43,440
Speaker 14: types kits and things, and they're just not very reliable.

1732
01:27:44,160 --> 01:27:46,559
Speaker 14: And I don't know if they showed any visit the

1733
01:27:46,600 --> 01:27:48,760
Speaker 14: tech show. I mean maybe they didn't need to. But

1734
01:27:49,560 --> 01:27:53,120
Speaker 14: I called the company in China to get a quote

1735
01:27:53,160 --> 01:27:57,880
Speaker 14: on one, and for their lower model, lower end model,

1736
01:27:57,920 --> 01:27:59,400
Speaker 14: it was fifteen thousand dollars.

1737
01:27:59,479 --> 01:28:01,960
Speaker 1: Oh my god. What what company was that?

1738
01:28:02,640 --> 01:28:05,160
Speaker 6: It was v Ran. It's called a vr H five.

1739
01:28:05,400 --> 01:28:08,320
Speaker 1: Okay, that sounds uh sounds like you're gonna like take

1740
01:28:08,360 --> 01:28:11,240
Speaker 1: over the world with that thing. Yeah, it sounds like

1741
01:28:11,240 --> 01:28:12,320
Speaker 1: a superhero movie.

1742
01:28:14,120 --> 01:28:16,720
Speaker 14: I've looked at him on Walmart and there you can

1743
01:28:16,800 --> 01:28:20,479
Speaker 14: buy something from you know, four hundred to forty three hundred,

1744
01:28:21,160 --> 01:28:25,280
Speaker 14: but not a single one has any reviews. Yeah, which

1745
01:28:25,320 --> 01:28:28,360
Speaker 14: is odd, and I just feel weird buying something like this,

1746
01:28:29,000 --> 01:28:29,280
Speaker 14: you know.

1747
01:28:30,360 --> 01:28:30,720
Speaker 6: I don't know.

1748
01:28:30,880 --> 01:28:32,639
Speaker 14: I went to the company because they wanted to buy

1749
01:28:32,640 --> 01:28:33,759
Speaker 14: directly from the company.

1750
01:28:33,840 --> 01:28:35,120
Speaker 1: How much do you want to spend.

1751
01:28:36,840 --> 01:28:39,080
Speaker 14: I'd like to spend a I'd like to be under

1752
01:28:39,120 --> 01:28:39,800
Speaker 14: a couple grand.

1753
01:28:40,439 --> 01:28:43,920
Speaker 1: What about going into a coin shop and asking them

1754
01:28:43,960 --> 01:28:49,000
Speaker 1: what they use, Well, that is a great idea.

1755
01:28:49,120 --> 01:28:52,400
Speaker 14: I know the two ones in town use chemical because

1756
01:28:52,439 --> 01:28:54,080
Speaker 14: I've been in there and watched.

1757
01:28:53,800 --> 01:28:56,040
Speaker 1: Them do it, right, But they'll know, they'll know the

1758
01:28:56,120 --> 01:28:58,880
Speaker 1: brands to look for, you know, for a consumer. I

1759
01:28:58,880 --> 01:29:01,680
Speaker 1: mean I'm just looking online right now, and yeah, you're right.

1760
01:29:01,720 --> 01:29:04,880
Speaker 1: I mean, the high end ones are super expensive, and

1761
01:29:04,920 --> 01:29:06,439
Speaker 1: of course then you have the ones that are like

1762
01:29:06,800 --> 01:29:09,479
Speaker 1: five six hundred dollars, but who knows if they work

1763
01:29:09,520 --> 01:29:13,719
Speaker 1: because it's not like Amazon is really selling a large

1764
01:29:13,800 --> 01:29:15,320
Speaker 1: number of these, you know what I mean. So it's

1765
01:29:15,360 --> 01:29:18,679
Speaker 1: tough to get like a take on. Let me just see,

1766
01:29:18,680 --> 01:29:19,920
Speaker 1: like five gold tester.

1767
01:29:20,960 --> 01:29:23,080
Speaker 14: It's like buying a metal detector. You know, you get

1768
01:29:23,080 --> 01:29:25,639
Speaker 14: a cheap one and you know what it's going to happen, right.

1769
01:29:25,960 --> 01:29:29,439
Speaker 1: You know, And even just searching like Amazon for these things,

1770
01:29:30,280 --> 01:29:34,960
Speaker 1: there's not really a simple I mean, here's here's one.

1771
01:29:35,560 --> 01:29:37,640
Speaker 1: This one's two hundred and fifteen dollars. It has a

1772
01:29:37,680 --> 01:29:39,920
Speaker 1: decent amount of reviews, but it's only got three point seven,

1773
01:29:39,960 --> 01:29:42,640
Speaker 1: which means probably not very good. But I would, I

1774
01:29:42,680 --> 01:29:45,280
Speaker 1: would lean upon one of these shops and just go

1775
01:29:45,320 --> 01:29:46,720
Speaker 1: in there and talk to them. It sounds like you

1776
01:29:46,720 --> 01:29:50,240
Speaker 1: already know you're familiar with some of them. I would,

1777
01:29:50,640 --> 01:29:52,360
Speaker 1: you know, go in and just ask them, say like, hey,

1778
01:29:52,360 --> 01:29:54,200
Speaker 1: I'm looking for some of that's under five hundred bucks,

1779
01:29:54,240 --> 01:29:56,479
Speaker 1: Like what do you recommend? What brand? Where should I

1780
01:29:56,520 --> 01:29:58,439
Speaker 1: be looking here? And they may say, oh, yeah, this

1781
01:29:58,520 --> 01:30:00,680
Speaker 1: is the one that all the you know, all the

1782
01:30:00,720 --> 01:30:02,840
Speaker 1: people use from Amazon. That's cheap, or they may say,

1783
01:30:02,840 --> 01:30:05,280
Speaker 1: oh you're you're it's not even worth buying this unless

1784
01:30:05,320 --> 01:30:08,519
Speaker 1: you're gonna spend fifteen thousand dollars, got it? You know

1785
01:30:08,560 --> 01:30:08,880
Speaker 1: what I mean?

1786
01:30:08,880 --> 01:30:10,880
Speaker 14: Good idea? Yeah, okay, thank you.

1787
01:30:11,080 --> 01:30:13,040
Speaker 1: And I'm sure you know I see on your notes

1788
01:30:13,080 --> 01:30:14,800
Speaker 1: here you said did you see him at CES? I

1789
01:30:14,880 --> 01:30:17,160
Speaker 1: did not. But you know what I'll do next year, Joan,

1790
01:30:17,240 --> 01:30:19,759
Speaker 1: I will be on the lookout for a gold Tester.

1791
01:30:20,080 --> 01:30:23,600
Speaker 1: But this one on Amazon, this misar m I z

1792
01:30:24,200 --> 01:30:26,840
Speaker 1: ar uh. You know, I don't know if you saw

1793
01:30:26,840 --> 01:30:28,640
Speaker 1: that one came across, but people seem to like it.

1794
01:30:28,720 --> 01:30:34,519
Speaker 1: The problem is let's see thirty day refund replacement. You

1795
01:30:34,640 --> 01:30:36,280
Speaker 1: might you know, you might be able to return it,

1796
01:30:36,320 --> 01:30:38,240
Speaker 1: but it looks like it's kind of a third party thing,

1797
01:30:38,320 --> 01:30:39,920
Speaker 1: so it may not be that easy, so I'd be

1798
01:30:40,000 --> 01:30:40,559
Speaker 1: very careful.

1799
01:30:40,560 --> 01:30:40,800
Speaker 10: There.

1800
01:30:41,439 --> 01:30:45,720
Speaker 1: Good question. Interesting for sure. I love the variations we

1801
01:30:45,800 --> 01:30:48,200
Speaker 1: get on this show, get a lot of varied things.

1802
01:30:48,840 --> 01:30:52,080
Speaker 1: Rich on tech dot tv is the website coming up. Oh,

1803
01:30:52,120 --> 01:30:54,280
Speaker 1: I got a great app. Look for it now on

1804
01:30:54,320 --> 01:30:56,839
Speaker 1: your phone. It's called Zoe Health. It's available for iPhone

1805
01:30:56,840 --> 01:30:58,880
Speaker 1: and Android. We're gonna talk to one of the co

1806
01:30:58,960 --> 01:31:06,040
Speaker 1: founders of that company. Coming up next. Welcome back to

1807
01:31:06,120 --> 01:31:08,160
Speaker 1: rich on Tech. Rich Demiro here hanging out with you,

1808
01:31:08,200 --> 01:31:12,080
Speaker 1: talking technology. The website rich on tech dot tv links

1809
01:31:12,080 --> 01:31:14,679
Speaker 1: to everything I talk about there. I was in Trader

1810
01:31:14,760 --> 01:31:18,360
Speaker 1: Joe's and I saw a woman scanning food items with

1811
01:31:18,479 --> 01:31:20,120
Speaker 1: her phone, and I said, what are you doing there?

1812
01:31:20,439 --> 01:31:21,880
Speaker 1: And she goes, Oh, I use this app to tell

1813
01:31:21,920 --> 01:31:23,360
Speaker 1: me if this is healthy or not. I said, oh,

1814
01:31:23,360 --> 01:31:26,360
Speaker 1: that's interesting, And so she was using the app called Yuka.

1815
01:31:26,960 --> 01:31:29,240
Speaker 1: And I did a little research and I found there's

1816
01:31:29,240 --> 01:31:33,200
Speaker 1: a whole bunch of these apps. Bobby approved Yuka. There's

1817
01:31:33,200 --> 01:31:35,640
Speaker 1: another one called Zoe which I ended up getting in

1818
01:31:35,680 --> 01:31:39,519
Speaker 1: touch with them and we talked about Zoe Health, and

1819
01:31:39,560 --> 01:31:41,760
Speaker 1: I've grown to really like this app. You basically use

1820
01:31:41,800 --> 01:31:44,040
Speaker 1: it to scan food and it gives it a score

1821
01:31:44,080 --> 01:31:46,360
Speaker 1: from one to one hundred based on all kinds of stuff.

1822
01:31:46,880 --> 01:31:49,960
Speaker 1: And so let's hear from Professor Tim Spector, co founder

1823
01:31:50,000 --> 01:31:54,240
Speaker 1: of Zoe, to explain what this is all about. So

1824
01:31:54,720 --> 01:31:56,519
Speaker 1: what is Zoe? How do you describe what it is?

1825
01:31:57,080 --> 01:32:01,320
Speaker 15: It's a nutrition science company that is really leading the

1826
01:32:01,360 --> 01:32:03,960
Speaker 15: revolution in gut health and trying to give people the

1827
01:32:04,000 --> 01:32:08,599
Speaker 15: best tools that we can give to improve their choice

1828
01:32:08,600 --> 01:32:09,160
Speaker 15: of foods.

1829
01:32:09,840 --> 01:32:12,679
Speaker 1: And there's so many apps out there that help with health.

1830
01:32:13,640 --> 01:32:15,160
Speaker 1: Do you think that this has been a good thing

1831
01:32:15,200 --> 01:32:18,639
Speaker 1: for people, the ability of them to scan things into

1832
01:32:18,960 --> 01:32:20,559
Speaker 1: research using their phone.

1833
01:32:21,200 --> 01:32:25,879
Speaker 15: I think apps are empowering people to take control against

1834
01:32:25,960 --> 01:32:28,519
Speaker 15: all the big food companies that are trying to steer

1835
01:32:28,560 --> 01:32:32,080
Speaker 15: them in the wrong direction. So it's really complex nutrition,

1836
01:32:32,240 --> 01:32:35,000
Speaker 15: and that's why we need AI and tech tools to

1837
01:32:35,040 --> 01:32:37,960
Speaker 15: help everybody make these choices. It's really not that easy.

1838
01:32:38,000 --> 01:32:40,360
Speaker 15: And so suddenly we're now in a position where we

1839
01:32:40,400 --> 01:32:43,720
Speaker 15: have these tools to help us every day because the

1840
01:32:43,760 --> 01:32:45,920
Speaker 15: food choices we make every day of our lives are

1841
01:32:45,920 --> 01:32:48,160
Speaker 15: the most important things we can do for our health.

1842
01:32:48,400 --> 01:32:50,799
Speaker 1: What are we up against when it comes to these choices.

1843
01:32:51,720 --> 01:32:57,000
Speaker 15: We're up against big food and false labeling, false health claims.

1844
01:32:57,720 --> 01:33:05,160
Speaker 15: Everybody bombarding people with extra vitamins, extra protein, or new

1845
01:33:05,200 --> 01:33:09,439
Speaker 15: added sweeteners, low calorie. All these messages are all false,

1846
01:33:09,520 --> 01:33:11,920
Speaker 15: disguising the fact that most of the foods they average

1847
01:33:11,920 --> 01:33:14,800
Speaker 15: American is eating are really bad for them, actually making

1848
01:33:14,800 --> 01:33:18,880
Speaker 15: them hungrier, making them sicker. So we definitely need tools

1849
01:33:18,920 --> 01:33:22,560
Speaker 15: to fight back against these giants and all their propaganda.

1850
01:33:23,120 --> 01:33:25,040
Speaker 1: And how do you think Zowe does that?

1851
01:33:26,000 --> 01:33:29,639
Speaker 15: Zoe does that by giving people tools based on science.

1852
01:33:29,680 --> 01:33:33,160
Speaker 15: We've been doing a hard science for over eight years now,

1853
01:33:33,360 --> 01:33:36,839
Speaker 15: looking at three hundred thousand people that have done these tests,

1854
01:33:37,160 --> 01:33:40,519
Speaker 15: so we know exactly how people respond to foods. We

1855
01:33:40,680 --> 01:33:42,840
Speaker 15: know what the food companies are trying to do, and

1856
01:33:42,880 --> 01:33:46,400
Speaker 15: our scientists have really given us the antidote to that

1857
01:33:46,920 --> 01:33:49,920
Speaker 15: the food industries scientists who are trying to tempt us

1858
01:33:50,200 --> 01:33:51,120
Speaker 15: down the wrong path.

1859
01:33:51,640 --> 01:33:53,759
Speaker 1: And what does the app do if I scan a food?

1860
01:33:53,880 --> 01:33:55,439
Speaker 1: Tell me what that does?

1861
01:33:56,160 --> 01:34:00,400
Speaker 15: The app is able to you to snap a picture

1862
01:34:00,560 --> 01:34:03,519
Speaker 15: of any food on your plate or in a store,

1863
01:34:04,000 --> 01:34:07,760
Speaker 15: and it will tell you exactly what's in it, the ingredients.

1864
01:34:08,200 --> 01:34:08,880
Speaker 1: It tells you.

1865
01:34:10,360 --> 01:34:12,960
Speaker 15: How much fiber, how much proteins are there, and it

1866
01:34:13,000 --> 01:34:17,479
Speaker 15: will also tell you it's processing risk, so how risky

1867
01:34:18,280 --> 01:34:22,240
Speaker 15: the actual chemicals and ingredients and mix are for your health.

1868
01:34:22,760 --> 01:34:26,200
Speaker 15: Up to now, we've had very broad descriptions of what

1869
01:34:26,400 --> 01:34:30,200
Speaker 15: is ultra processed food in court that's sixty percent of

1870
01:34:30,200 --> 01:34:33,600
Speaker 15: the American diet, seventy five percent of children's diets. But

1871
01:34:33,680 --> 01:34:36,920
Speaker 15: it's too broad. We can't cut out that much food.

1872
01:34:37,000 --> 01:34:39,479
Speaker 15: So we've focused on is to sorry and say, what's

1873
01:34:39,520 --> 01:34:42,320
Speaker 15: the twenty five percent that's really high risk? So it

1874
01:34:42,320 --> 01:34:45,559
Speaker 15: has additives that are bad few, it's hyper palatable, it

1875
01:34:45,640 --> 01:34:49,879
Speaker 15: makes you overeat them. They're really soft and easy to digest,

1876
01:34:49,960 --> 01:34:52,800
Speaker 15: so you get that burst of energy and carries without

1877
01:34:52,840 --> 01:34:58,040
Speaker 15: even thinking about it. And it's these these tricks the

1878
01:34:58,080 --> 01:35:01,960
Speaker 15: food companies are doing that we have now logged into

1879
01:35:02,040 --> 01:35:04,160
Speaker 15: our app so that when you go to the store

1880
01:35:04,520 --> 01:35:07,760
Speaker 15: you can make the smart choice and avoid the very

1881
01:35:07,800 --> 01:35:11,960
Speaker 15: worst offenders and sometimes have ultra processed foods that are

1882
01:35:12,000 --> 01:35:13,720
Speaker 15: actually reasonably good for you.

1883
01:35:14,080 --> 01:35:15,840
Speaker 1: And how does this compare to other apps? Or so

1884
01:35:15,880 --> 01:35:17,800
Speaker 1: there's a couple of apps that allow you to scan

1885
01:35:17,880 --> 01:35:20,639
Speaker 1: out there. How do you think you're taking an approach

1886
01:35:20,640 --> 01:35:22,479
Speaker 1: that might be different from them or is it all

1887
01:35:22,520 --> 01:35:22,880
Speaker 1: the same.

1888
01:35:23,200 --> 01:35:26,559
Speaker 15: Our approach is different. It's more holistic than the other apps.

1889
01:35:27,960 --> 01:35:30,439
Speaker 15: The ones that I know have say a list of

1890
01:35:30,479 --> 01:35:34,120
Speaker 15: all the additives in and merely listed them out, so

1891
01:35:34,200 --> 01:35:37,920
Speaker 15: you just rank them. If they have an additive, they're

1892
01:35:37,960 --> 01:35:40,160
Speaker 15: bad for you and therefore that's the end of it.

1893
01:35:40,400 --> 01:35:43,000
Speaker 15: Whereas we know that some of these additives in food

1894
01:35:43,080 --> 01:35:44,640
Speaker 15: might actually be good for you, so some of the

1895
01:35:44,640 --> 01:35:47,240
Speaker 15: absids might be vomit them in cea for example a

1896
01:35:47,360 --> 01:35:50,240
Speaker 15: score by g acid. And so what we've done is

1897
01:35:50,560 --> 01:35:53,760
Speaker 15: look to those additives only worried about the ones that

1898
01:35:53,800 --> 01:35:55,640
Speaker 15: are bad for health, that have been shown to be

1899
01:35:55,680 --> 01:35:58,200
Speaker 15: bad for health. And then we've got these other categories

1900
01:35:58,520 --> 01:36:02,920
Speaker 15: like make you overeat and the category density of the food,

1901
01:36:03,280 --> 01:36:06,200
Speaker 15: different constituents of the structure of the food. So it's

1902
01:36:06,280 --> 01:36:10,000
Speaker 15: much more holistic picture rather than just relying on addatives alone.

1903
01:36:10,360 --> 01:36:14,600
Speaker 1: How much of the app is helping you in informing

1904
01:36:14,640 --> 01:36:17,559
Speaker 1: you versus selling you? Are we trying? Is the app

1905
01:36:17,680 --> 01:36:20,160
Speaker 1: just meant to a vector to get people to buy

1906
01:36:20,200 --> 01:36:24,080
Speaker 1: the supplement or is it actually there to help folks.

1907
01:36:24,640 --> 01:36:28,280
Speaker 15: The reason it's free is to educate people and to

1908
01:36:28,360 --> 01:36:34,120
Speaker 15: help folks and to really move us away from the

1909
01:36:34,160 --> 01:36:38,000
Speaker 15: power of the food industry. And that's the predominant use

1910
01:36:38,040 --> 01:36:40,720
Speaker 15: of this app. We want to educate America about what

1911
01:36:40,800 --> 01:36:44,400
Speaker 15: good food is, how you can use technology to pick it,

1912
01:36:44,760 --> 01:36:47,120
Speaker 15: and how you can pick the right foods that help

1913
01:36:47,240 --> 01:36:49,040
Speaker 15: you and your gut health.

1914
01:36:49,520 --> 01:36:53,040
Speaker 1: How can people rest assured that the information they're seeing

1915
01:36:53,040 --> 01:36:54,840
Speaker 1: this app is not biased in any way.

1916
01:36:55,479 --> 01:36:59,559
Speaker 15: Zoe is a science led company that's published over seventy

1917
01:36:59,680 --> 01:37:03,880
Speaker 15: peer reviewed publications. We recently had our gut Health test

1918
01:37:04,040 --> 01:37:09,519
Speaker 15: published in the world's most prestigious journal, Nature, and so

1919
01:37:10,120 --> 01:37:13,600
Speaker 15: we have a whole team of scientists working on these projects.

1920
01:37:14,000 --> 01:37:18,840
Speaker 15: They come from universities and academia, highly distinguished people, and

1921
01:37:18,960 --> 01:37:23,960
Speaker 15: so we are reputation based on our unbiased approach to science.

1922
01:37:24,280 --> 01:37:26,760
Speaker 15: If the science tells us something, that's what we put

1923
01:37:26,760 --> 01:37:28,679
Speaker 15: in the app. So the cool thing about the app

1924
01:37:28,720 --> 01:37:31,599
Speaker 15: is not only does it get you to recognize highly

1925
01:37:31,720 --> 01:37:35,320
Speaker 15: risk processed foods, but it also allows you every day

1926
01:37:35,360 --> 01:37:38,519
Speaker 15: to take pictures of your meals and you get a

1927
01:37:38,520 --> 01:37:41,800
Speaker 15: snapshot of what that's scoring in terms of your general

1928
01:37:41,840 --> 01:37:44,360
Speaker 15: health and for your gut health, and you do that

1929
01:37:44,640 --> 01:37:47,599
Speaker 15: every day over weeks, you can start tracking things like

1930
01:37:47,600 --> 01:37:52,560
Speaker 15: your fiber remounts, your protein levels, and the diversity of

1931
01:37:52,600 --> 01:37:54,280
Speaker 15: different plants. Because what we want to do is to

1932
01:37:54,360 --> 01:37:57,800
Speaker 15: get Americans to really start thinking about food from point

1933
01:37:57,840 --> 01:37:59,840
Speaker 15: of view their gut microbes. That's why we've got to

1934
01:37:59,840 --> 01:38:02,400
Speaker 15: try rakka in there that says how many different plants

1935
01:38:02,439 --> 01:38:05,080
Speaker 15: you're having over a week, because we want people to

1936
01:38:05,120 --> 01:38:07,920
Speaker 15: get to thirty plants a week, and that's what our

1937
01:38:07,960 --> 01:38:11,000
Speaker 15: science is telling us is the optimum amount.

1938
01:38:10,680 --> 01:38:11,559
Speaker 1: For your gut health.

1939
01:38:11,840 --> 01:38:13,880
Speaker 15: We also want people to have more fermented foods, so

1940
01:38:13,920 --> 01:38:16,160
Speaker 15: you can track how many of those you're getting. We

1941
01:38:16,200 --> 01:38:20,519
Speaker 15: want you have colorful foods, We want people to reduce

1942
01:38:20,560 --> 01:38:22,280
Speaker 15: their snacking, all kinds of things.

1943
01:38:22,080 --> 01:38:23,400
Speaker 1: That are good for your gut health.

1944
01:38:23,720 --> 01:38:28,439
Speaker 15: So all no, it's a multi purpose toolkit really to

1945
01:38:28,520 --> 01:38:30,799
Speaker 15: improve your health and make the best food choices.

1946
01:38:31,120 --> 01:38:33,439
Speaker 1: And I guess the final question is what's the benefit

1947
01:38:33,479 --> 01:38:35,920
Speaker 1: of all this. What's the benefit of improving our health

1948
01:38:36,000 --> 01:38:37,800
Speaker 1: or improving the gut in the way we eat.

1949
01:38:38,200 --> 01:38:41,160
Speaker 15: We believe that about seventy to eighty percent of all

1950
01:38:41,160 --> 01:38:44,960
Speaker 15: the common diseases in America can be prevented if everyone

1951
01:38:45,080 --> 01:38:47,439
Speaker 15: was on an optimum diet as opposed to the standard

1952
01:38:47,479 --> 01:38:51,559
Speaker 15: American diet. So being able to shift that is really important.

1953
01:38:51,560 --> 01:38:55,080
Speaker 15: And in terms of individuals, what that means is if

1954
01:38:55,120 --> 01:38:58,639
Speaker 15: you switch to the healthiest diet you can, you will

1955
01:38:58,680 --> 01:39:01,439
Speaker 15: gain an extra ten years of healthy life, so that

1956
01:39:01,880 --> 01:39:05,400
Speaker 15: you're pushing away those diseases by ten years. So that

1957
01:39:05,439 --> 01:39:08,679
Speaker 15: has a huge impact on millions and millions of people.

1958
01:39:09,280 --> 01:39:12,320
Speaker 1: There you have it once again. That is Professor Tim Spector,

1959
01:39:12,439 --> 01:39:15,400
Speaker 1: co founder of Zoe. The app is called Zoe Health.

1960
01:39:15,479 --> 01:39:19,200
Speaker 1: I really enjoy this app. Look for it on iOS

1961
01:39:19,320 --> 01:39:22,280
Speaker 1: or Android. It is free to scan foods. I just

1962
01:39:22,320 --> 01:39:25,880
Speaker 1: scanned my It was a seaweed snack that got one hundred.

1963
01:39:26,479 --> 01:39:30,840
Speaker 1: I scanned Bobo's famous Amos chocolate chip cookies that gets

1964
01:39:30,880 --> 01:39:37,280
Speaker 1: a twenty. Enjoy Occasionally he just shrugs. I enjoyed. Right now.

1965
01:39:38,200 --> 01:39:40,800
Speaker 1: Feedback coming up next right here on rich on Tech.

1966
01:39:44,240 --> 01:39:47,200
Speaker 1: Welcome back to rich on Tech. Two items of note

1967
01:39:47,200 --> 01:39:51,479
Speaker 1: before we open up the feedbag man. This show Flew

1968
01:39:51,560 --> 01:39:55,680
Speaker 1: by Apple is taking on Adobe for creators. They've got

1969
01:39:55,680 --> 01:39:59,559
Speaker 1: a new Apple Creator studio. This is a subscription program

1970
01:39:59,560 --> 01:40:03,080
Speaker 1: that bun a lot of their creative apps like Final

1971
01:40:03,120 --> 01:40:07,840
Speaker 1: cut Pro, Logic Pro, pixel Mater Pro for one low price.

1972
01:40:07,960 --> 01:40:12,200
Speaker 1: It's kind of their answer to Adobe's Creative Cloud. Let's

1973
01:40:12,200 --> 01:40:13,599
Speaker 1: see how much is it a month? I think it's

1974
01:40:13,640 --> 01:40:17,879
Speaker 1: thirteen dollars a month. Works on Mac and iPad supports

1975
01:40:17,920 --> 01:40:21,120
Speaker 1: family sharing, so it depends if you're using this stuff.

1976
01:40:21,360 --> 01:40:24,920
Speaker 1: I paid for Final Cut Pro once about I don't know,

1977
01:40:25,000 --> 01:40:27,120
Speaker 1: twenty years ago, and I still use it, which is

1978
01:40:27,160 --> 01:40:30,599
Speaker 1: just wild, pretty amazing. Anyway. Check it out Apple Creator

1979
01:40:30,640 --> 01:40:33,960
Speaker 1: Pro for students only three dollars a month. There's a

1980
01:40:34,000 --> 01:40:37,120
Speaker 1: new app in China called Are You Dead, and it

1981
01:40:37,200 --> 01:40:40,760
Speaker 1: is topping the charts there. It's very simple. Every day

1982
01:40:40,840 --> 01:40:43,280
Speaker 1: you check in by tapping a button on your phone

1983
01:40:43,320 --> 01:40:45,800
Speaker 1: to prove that you're alive. If you don't check in

1984
01:40:45,880 --> 01:40:48,160
Speaker 1: for a couple days in a row, the Apple automatically

1985
01:40:48,240 --> 01:40:51,599
Speaker 1: tell your emergency contacts you might be in trouble. It's

1986
01:40:51,640 --> 01:40:54,479
Speaker 1: for young people living alone, it's for elderly people living alone.

1987
01:40:55,120 --> 01:40:57,360
Speaker 1: And I know it's got a scary name, but the

1988
01:40:57,640 --> 01:41:01,599
Speaker 1: creator told the Financial Times the name are You Dead

1989
01:41:01,680 --> 01:41:04,479
Speaker 1: is not intended to be bad. It serves as a

1990
01:41:04,520 --> 01:41:08,800
Speaker 1: reminder for us to cherish the present. Okay, I like that.

1991
01:41:09,320 --> 01:41:11,840
Speaker 1: Let's open up the feedback. Denise says, I had to

1992
01:41:11,840 --> 01:41:14,640
Speaker 1: write you after trying the Zoe app because it's amazing.

1993
01:41:15,080 --> 01:41:17,720
Speaker 1: I started scanning items in my pantry. The results were

1994
01:41:17,760 --> 01:41:21,040
Speaker 1: eye opening. A mini non scored thirty. That one's out.

1995
01:41:21,120 --> 01:41:24,240
Speaker 1: Magic spoon protein granola scored a ninety. That's a keeper.

1996
01:41:24,640 --> 01:41:26,760
Speaker 1: I've checked several other items. I love how easy it

1997
01:41:26,800 --> 01:41:29,679
Speaker 1: is snap a picture. I'm heading to Sprouts now, can't

1998
01:41:29,680 --> 01:41:32,759
Speaker 1: wait to scan more products. You might actually get credit

1999
01:41:32,800 --> 01:41:35,559
Speaker 1: for kicking off my weight loss journey. Thanks so much.

2000
01:41:35,640 --> 01:41:39,120
Speaker 1: Have a great weekend. Thanks Denise. Raoul Rights. Hey, Rich,

2001
01:41:39,120 --> 01:41:40,920
Speaker 1: I want to warn people about a scam my wife

2002
01:41:41,000 --> 01:41:42,600
Speaker 1: went through. She got a call that it looked like

2003
01:41:42,600 --> 01:41:45,360
Speaker 1: it was from the Sheriff's station. They told her there

2004
01:41:45,400 --> 01:41:47,879
Speaker 1: was a warrant for her arrest because she never responded

2005
01:41:47,880 --> 01:41:49,080
Speaker 1: to a letter and she had to come to the

2006
01:41:49,080 --> 01:41:51,600
Speaker 1: station alone. Before that, they told her to go to

2007
01:41:51,640 --> 01:41:54,160
Speaker 1: the bank withdraw five hundred dollars, then go to Walgreens

2008
01:41:54,760 --> 01:41:56,960
Speaker 1: and make a payment for a citation, or she would

2009
01:41:57,000 --> 01:41:59,599
Speaker 1: go to jail. The scams sounded very real. They had

2010
01:41:59,640 --> 01:42:02,960
Speaker 1: all her personal information, even details about her parents. We

2011
01:42:03,000 --> 01:42:05,040
Speaker 1: only realized a scam. It was a scam. When the

2012
01:42:05,080 --> 01:42:09,080
Speaker 1: call dropped, she called the sheriff station directly. They confirmed

2013
01:42:09,120 --> 01:42:12,120
Speaker 1: it was fake. They said, scammers spoof the phone number

2014
01:42:12,160 --> 01:42:13,880
Speaker 1: so it looks like police are calling, and this has

2015
01:42:13,880 --> 01:42:16,880
Speaker 1: happened before. Unfortunately, that money was our rent. I just

2016
01:42:16,880 --> 01:42:19,759
Speaker 1: want to make sure others don't fall for this, Ugh Raoul.

2017
01:42:19,840 --> 01:42:21,640
Speaker 1: Sorry to hear that, but I'm glad it didn't go

2018
01:42:21,720 --> 01:42:25,680
Speaker 1: further than that. Gary in Denver says, I depend on

2019
01:42:25,680 --> 01:42:28,240
Speaker 1: Alexa because of my disability. I was nervous about upgrading

2020
01:42:28,280 --> 01:42:31,280
Speaker 1: to Alexa Plus, but I did it. Here's what I've noticed.

2021
01:42:31,600 --> 01:42:35,840
Speaker 1: Alexa Plus struggles with location searches. The good news is

2022
01:42:35,920 --> 01:42:40,040
Speaker 1: my smart routines mostly work runs my hue Ys switchbought

2023
01:42:40,120 --> 01:42:43,960
Speaker 1: Zigbie and Nest devices does well with general questions like

2024
01:42:44,000 --> 01:42:47,080
Speaker 1: sports scores, Bible quotes, geography, and US history. The biggest

2025
01:42:47,080 --> 01:42:50,719
Speaker 1: surprise was shopping. I tried to order yellow polenta, which

2026
01:42:50,760 --> 01:42:53,640
Speaker 1: was out of stock, and Alexa Plus added nine packages

2027
01:42:53,680 --> 01:42:56,320
Speaker 1: of a different polenta to my cart without asking. I

2028
01:42:56,320 --> 01:42:59,080
Speaker 1: had to remove it manually. You would have been eating

2029
01:42:59,120 --> 01:43:02,479
Speaker 1: a lot of polenta. Christine in Los Angeles, I want

2030
01:43:02,479 --> 01:43:04,280
Speaker 1: to say thank you. I listened to your weekend show

2031
01:43:04,360 --> 01:43:07,639
Speaker 1: every week. Even when I don't fully understand every technical detail,

2032
01:43:07,680 --> 01:43:10,400
Speaker 1: you still make learning feel approachable and even fun. That

2033
01:43:10,439 --> 01:43:13,679
Speaker 1: really stands out. It makes sense why you're successful and popular.

2034
01:43:13,760 --> 01:43:18,639
Speaker 1: Who said I was successful and popular? Despite your busy schedule,

2035
01:43:18,680 --> 01:43:21,200
Speaker 1: you always take the time to respond thoughtfully to your listeners,

2036
01:43:21,200 --> 01:43:23,799
Speaker 1: and that means a lot. I'm thrilled your show as national.

2037
01:43:23,840 --> 01:43:26,240
Speaker 1: We're lucky to have you in here in LA, but

2038
01:43:26,280 --> 01:43:29,120
Speaker 1: it's great that people all over the country can benefit.

2039
01:43:29,400 --> 01:43:31,479
Speaker 1: I hope you'll share this feedback at the end of

2040
01:43:31,479 --> 01:43:33,879
Speaker 1: one of your upcoming shows. Well, I just did Christine

2041
01:43:34,400 --> 01:43:38,600
Speaker 1: gold Star for you today, Don writes Rich, Welcome to

2042
01:43:38,640 --> 01:43:41,639
Speaker 1: twenty twenty six. Things are changing faster than ever, especially

2043
01:43:41,640 --> 01:43:44,360
Speaker 1: for people over fifty who have never worked with technology.

2044
01:43:45,280 --> 01:43:47,479
Speaker 1: Even with my background, I still need help. Many of

2045
01:43:47,479 --> 01:43:51,760
Speaker 1: my friends are overwhelmed by TVs, appliances, cars, spam scams,

2046
01:43:52,360 --> 01:43:54,200
Speaker 1: and they don't even know how much their tech needs are.

2047
01:43:54,280 --> 01:43:57,120
Speaker 1: Your newsletter hit on a really important opportunity helping older

2048
01:43:57,160 --> 01:44:01,559
Speaker 1: adults keep their world working. There's a real need for

2049
01:44:01,600 --> 01:44:05,080
Speaker 1: trustworthy people who can patiently explain tech and state and

2050
01:44:05,160 --> 01:44:07,640
Speaker 1: help people stay independant, keep doing what you're doing. We

2051
01:44:07,680 --> 01:44:10,840
Speaker 1: really need it. This is along the same lines mister

2052
01:44:10,920 --> 01:44:13,400
Speaker 1: Langdon says, I love your showing your newsletters. I especially

2053
01:44:13,400 --> 01:44:16,160
Speaker 1: appreciate when you feature products that help people with disabilities.

2054
01:44:16,520 --> 01:44:18,640
Speaker 1: Technology could be a double edged sword, but for me,

2055
01:44:18,680 --> 01:44:21,519
Speaker 1: it provides real independence, and I don't think people without

2056
01:44:21,520 --> 01:44:24,640
Speaker 1: disabilities always realize how much that matters. I'm grateful for

2057
01:44:24,720 --> 01:44:26,639
Speaker 1: it and always look forward to the gadgets you talk about.

2058
01:44:26,640 --> 01:44:29,960
Speaker 1: Happy New Year. I do think about this and we

2059
01:44:30,000 --> 01:44:32,240
Speaker 1: do try to talk about it, and I think that

2060
01:44:32,320 --> 01:44:35,080
Speaker 1: technology is doing amazing things and I think it will

2061
01:44:35,080 --> 01:44:39,400
Speaker 1: continue to do more. Thank you. Danielle in Southern California

2062
01:44:39,400 --> 01:44:42,200
Speaker 1: says rich. My daughter works for a small business in

2063
01:44:42,240 --> 01:44:44,280
Speaker 1: southern California and got a text that looked like it

2064
01:44:44,320 --> 01:44:47,240
Speaker 1: came from the owner. I told her not to respond

2065
01:44:47,280 --> 01:44:49,080
Speaker 1: and check with the boss. Turned out it was fake.

2066
01:44:49,560 --> 01:44:52,000
Speaker 1: What's concerning is that several other coworkers got the same

2067
01:44:52,040 --> 01:44:54,800
Speaker 1: type of text, all addressed by first name. No one

2068
01:44:54,840 --> 01:44:58,599
Speaker 1: can figure out how their cell numbers leaked. Be careful.

2069
01:44:58,720 --> 01:45:02,920
Speaker 1: Boss scams are ram Rampant, Bruce, and San Diego. I'm

2070
01:45:02,920 --> 01:45:05,000
Speaker 1: a maintenance sky with fuel Rod. I've been listening since

2071
01:45:05,040 --> 01:45:07,880
Speaker 1: day one. I know you've got a favorite rechargeable battery.

2072
01:45:07,880 --> 01:45:10,680
Speaker 1: I'm not trying to change your mind. I just want

2073
01:45:10,720 --> 01:45:12,439
Speaker 1: to mention that we've got some new stuff in our

2074
01:45:12,479 --> 01:45:16,120
Speaker 1: fuel rod kiosks. We're in about fifty airports, places like SeaWorld,

2075
01:45:16,240 --> 01:45:21,360
Speaker 1: San Diego, Zoo, Disney, and Moore. I love listening every week, Bruce.

2076
01:45:21,400 --> 01:45:23,920
Speaker 1: I've seen the fuel rods, but I usually carry my

2077
01:45:23,960 --> 01:45:26,360
Speaker 1: own battery, so I don't need one. But it's a

2078
01:45:26,400 --> 01:45:28,920
Speaker 1: great thing. I see these things everywhere. They're all over.

2079
01:45:29,160 --> 01:45:32,680
Speaker 1: Should never have a dead battery. Gary says, hey, Rich,

2080
01:45:32,720 --> 01:45:35,080
Speaker 1: I just noticed your newsletter landed in my junk folder

2081
01:45:35,439 --> 01:45:38,080
Speaker 1: for the first time ever. I attached the screenshot so

2082
01:45:38,120 --> 01:45:40,160
Speaker 1: you can see what I'm talking about. I believe you. Gary,

2083
01:45:40,479 --> 01:45:41,920
Speaker 1: just wanted to give you a heads up. Thanks for

2084
01:45:41,960 --> 01:45:45,240
Speaker 1: all you do. Uh oh, I think Gmail decided my

2085
01:45:45,360 --> 01:45:48,080
Speaker 1: app is my newsletter's not as good anymore. I gotta

2086
01:45:48,360 --> 01:45:50,439
Speaker 1: up the ante. If you haven't subscribed Rich on tech

2087
01:45:50,520 --> 01:45:56,200
Speaker 1: dot tv, let's see Oh my gosh, so many this week.

2088
01:45:56,640 --> 01:45:59,320
Speaker 1: Michael says, I love your reports, especially the yearly ces

2089
01:45:59,400 --> 01:46:03,120
Speaker 1: remotes from Vegas. I'd love you to see your revisit

2090
01:46:03,200 --> 01:46:04,840
Speaker 1: some of the things you showed us years ago that

2091
01:46:04,880 --> 01:46:10,320
Speaker 1: felt almost impossible, but today we take for granted. Oh, robots, AI,

2092
01:46:10,760 --> 01:46:14,719
Speaker 1: instant language translation, voice to text. Yes, all that stuff

2093
01:46:14,760 --> 01:46:20,439
Speaker 1: is amazing and it's gotten so good. David says. I

2094
01:46:20,520 --> 01:46:23,120
Speaker 1: just read and watched your cspiece about smart rings, really

2095
01:46:23,200 --> 01:46:25,200
Speaker 1: enjoyed it. After seeing one of your segments years ago,

2096
01:46:25,240 --> 01:46:28,439
Speaker 1: I opened an account with Oh gosh, I can't remember

2097
01:46:28,439 --> 01:46:30,880
Speaker 1: how to say this Quantic Bank, and had been wearing

2098
01:46:30,920 --> 01:46:32,840
Speaker 1: their pay ring ever since this was a ring that

2099
01:46:32,880 --> 01:46:35,439
Speaker 1: you could tap to pay. I barely leave home without it.

2100
01:46:35,479 --> 01:46:38,599
Speaker 1: About six months ago, Quantics started recruiting real estate agents

2101
01:46:38,600 --> 01:46:41,559
Speaker 1: to become mortgage loan officers. When I spotted their logo

2102
01:46:41,720 --> 01:46:43,759
Speaker 1: in an ad, I jumped in. After lots of training

2103
01:46:43,760 --> 01:46:45,600
Speaker 1: and background checks, I can now do mortgage loans in

2104
01:46:45,640 --> 01:46:48,439
Speaker 1: all fifty states. When people ask about the bank or

2105
01:46:48,479 --> 01:46:50,960
Speaker 1: notice the ring, I tell them I first heard about

2106
01:46:51,040 --> 01:46:54,639
Speaker 1: Quantic from your show. Thank you so much, David. That's

2107
01:46:54,680 --> 01:46:56,800
Speaker 1: cool you're saying I got you a job in some

2108
01:46:57,280 --> 01:47:04,519
Speaker 1: interesting way here, Tony. I've been trying to trying out

2109
01:47:04,520 --> 01:47:06,719
Speaker 1: a few AI features, and I really like when Google

2110
01:47:06,840 --> 01:47:09,479
Speaker 1: uses AI to summarize search results. I also just learned

2111
01:47:09,520 --> 01:47:12,400
Speaker 1: how to use AI mode on Google Search to identify photos.

2112
01:47:12,880 --> 01:47:15,439
Speaker 1: You tap AI mode, take a picture, hit done, and

2113
01:47:15,479 --> 01:47:17,720
Speaker 1: it figures out what you're looking at. I've used it

2114
01:47:17,760 --> 01:47:21,960
Speaker 1: to identify European churches, parks from random photos, even buildings

2115
01:47:21,960 --> 01:47:25,639
Speaker 1: from brochures. It's been great figuring out from a random

2116
01:47:25,640 --> 01:47:28,920
Speaker 1: photo of what it actually shows. Love it, Yes, Tony,

2117
01:47:30,400 --> 01:47:32,400
Speaker 1: I was in Costco last night and I used this.

2118
01:47:33,040 --> 01:47:36,519
Speaker 1: I took a picture of a wine bottle to get

2119
01:47:36,560 --> 01:47:38,920
Speaker 1: the ratings and reviews, and it was like, oh, this

2120
01:47:39,000 --> 01:47:41,000
Speaker 1: wine sells for about thirty dollars in Costco, but one

2121
01:47:41,080 --> 01:47:44,559
Speaker 1: hundred dollars online. What So I bought a bottle and

2122
01:47:44,600 --> 01:47:47,960
Speaker 1: I'm very curious to try it because if that's true,

2123
01:47:48,000 --> 01:47:50,760
Speaker 1: I don't know how that's true, but pro tip, do

2124
01:47:50,840 --> 01:47:52,400
Speaker 1: I have the name of it? Shoot? I don't know

2125
01:47:52,400 --> 01:47:53,599
Speaker 1: if I could tell you the name, because I don't

2126
01:47:53,600 --> 01:47:54,960
Speaker 1: even know what it is. I think it was called

2127
01:47:54,960 --> 01:48:02,000
Speaker 1: Committee Committee Wine. Maybe that was it. Yeah, Oh yeah,

2128
01:48:02,080 --> 01:48:06,800
Speaker 1: voltaor vultou R Cabernet. For some reason, it sells like

2129
01:48:06,960 --> 01:48:09,160
Speaker 1: thirty dollars. I don't know. I don't know if that's true,

2130
01:48:09,200 --> 01:48:11,880
Speaker 1: but anyway, we'll see. AI could have been wrong on that,

2131
01:48:11,960 --> 01:48:13,880
Speaker 1: but I'll just tell my friends I got a really

2132
01:48:13,880 --> 01:48:19,080
Speaker 1: good bottle. Let's see. Oh, Ham Radio I mentioned, Gordon

2133
01:48:19,120 --> 01:48:21,000
Speaker 1: says during the show you asked about the meaning of

2134
01:48:21,080 --> 01:48:24,160
Speaker 1: seven to three that appeared in a listener's email signature.

2135
01:48:24,160 --> 01:48:27,320
Speaker 1: It's a long standing Ham Radio term that means best regards.

2136
01:48:27,720 --> 01:48:30,160
Speaker 1: I sent you a link explaining its history and usage,

2137
01:48:30,439 --> 01:48:33,000
Speaker 1: seventy three. So is this seventy three or seven three?

2138
01:48:33,560 --> 01:48:36,479
Speaker 1: It's not six to seven. I know that, PJ. You

2139
01:48:36,560 --> 01:48:39,080
Speaker 1: mentioned seventy three on the show. Here's a deeper backstory

2140
01:48:39,080 --> 01:48:42,679
Speaker 1: and Ham Radio seventy three is a friendly sign off

2141
01:48:42,680 --> 01:48:45,720
Speaker 1: that means best regards. It's so common that Ham's often

2142
01:48:45,800 --> 01:48:48,559
Speaker 1: using an emails and even on social media. The reason

2143
01:48:48,680 --> 01:48:50,519
Speaker 1: it's a number is it goes all the way back

2144
01:48:50,520 --> 01:48:54,960
Speaker 1: to landline telephones in the eighteen hundreds, when operators use

2145
01:48:55,080 --> 01:48:58,160
Speaker 1: numbers as shorthand for common phrases to save them time

2146
01:48:58,800 --> 01:49:02,440
Speaker 1: and eighteen fifty seven telegraph guide seven to three originally

2147
01:49:02,439 --> 01:49:05,360
Speaker 1: meant my love to you, which later evolved into the

2148
01:49:05,400 --> 01:49:09,600
Speaker 1: warmer professional sign off Hams used today. PJ. Thanks for

2149
01:49:09,640 --> 01:49:14,280
Speaker 1: that history lesson. Uh, Shannon, I just want to say

2150
01:49:14,320 --> 01:49:17,439
Speaker 1: you outdid yourself with the CEES videos in your newsletter.

2151
01:49:17,680 --> 01:49:19,800
Speaker 1: I shared the links with at least ten friends who

2152
01:49:19,800 --> 01:49:22,559
Speaker 1: didn't know about you. I especially love the Michael Jackson

2153
01:49:22,640 --> 01:49:24,639
Speaker 1: dancing robot, and the robot has served you a cup

2154
01:49:24,640 --> 01:49:27,000
Speaker 1: of coffee. So cool. I can't wait for these kinds

2155
01:49:27,040 --> 01:49:29,200
Speaker 1: of devices to actually be available to the public. Thanks

2156
01:49:29,240 --> 01:49:32,240
Speaker 1: for being so good at what you do. Thank you, Shannon,

2157
01:49:32,240 --> 01:49:33,960
Speaker 1: and I will leave it there. That's gonna do it

2158
01:49:33,960 --> 01:49:35,400
Speaker 1: for this episode. You can find links to what I

2159
01:49:35,439 --> 01:49:38,559
Speaker 1: mentioned on the website rich on Tech dot TV. Find

2160
01:49:38,560 --> 01:49:40,720
Speaker 1: me on social media. I am at rich on Tech.

2161
01:49:40,800 --> 01:49:43,760
Speaker 1: Next week we'll have the Computer Exorcist on. Thanks so

2162
01:49:43,800 --> 01:49:45,559
Speaker 1: much for listening. There are so many ways you can

2163
01:49:45,600 --> 01:49:47,960
Speaker 1: spend your time. I really appreciate you spending it right

2164
01:49:47,960 --> 01:49:51,960
Speaker 1: here with me. Please don't drive distracted. Those texts can wait.

2165
01:49:52,000 --> 01:49:54,439
Speaker 1: Thanks to everyone who makes this show possible. My name

2166
01:49:54,520 --> 01:49:56,880
Speaker 1: is rich Demiro. I'll talk to you real soon.

2167
01:50:00,439 --> 01:50:00,599
Speaker 2: One