1 00:00:05,720 --> 00:00:08,680 Speaker 1: Hi Katie, Hi Brian, Katie. Did you know that we 2 00:00:08,800 --> 00:00:11,239 Speaker 1: spend a quarter of our lives at work? Although I 3 00:00:11,240 --> 00:00:13,039 Speaker 1: think in your case it's probably more than that. I 4 00:00:13,119 --> 00:00:16,279 Speaker 1: was going to say a quarter. How about three quarters? That? Well, 5 00:00:16,320 --> 00:00:18,560 Speaker 1: you remember I told Kara swish or work is like 6 00:00:18,640 --> 00:00:23,560 Speaker 1: oxygen for me. I don't want to asphyxiate you sometimes. 7 00:00:23,600 --> 00:00:26,120 Speaker 1: I'm sure you'd like to every now and then. Anyway, 8 00:00:26,360 --> 00:00:29,120 Speaker 1: today's guest, Adam Grant, is clearly right up your alley. 9 00:00:29,200 --> 00:00:33,159 Speaker 1: He's an organizational psychologist. We talked about what that means. 10 00:00:33,479 --> 00:00:37,040 Speaker 1: He's a very popular, warton professor and an author, and 11 00:00:37,080 --> 00:00:39,640 Speaker 1: he's one of the most productive people that you'll ever meet, 12 00:00:39,840 --> 00:00:43,000 Speaker 1: so productive it's annoying at times. He was still in 13 00:00:43,040 --> 00:00:45,600 Speaker 1: his twenties when he got tenure at the University of 14 00:00:45,600 --> 00:00:48,840 Speaker 1: Pennsylvania's Wharton School, and by the time he was thirty five, 15 00:00:48,880 --> 00:00:52,520 Speaker 1: he had written three, yes, three best selling books and 16 00:00:52,800 --> 00:00:55,600 Speaker 1: he's thirty six. By the way, now, talk about making 17 00:00:55,680 --> 00:01:00,640 Speaker 1: us I'll feel like terrible underachievers, right Brian. For sure? Listeners, 18 00:01:00,640 --> 00:01:03,279 Speaker 1: you might also remember Adam Grant from our episode with 19 00:01:03,440 --> 00:01:05,920 Speaker 1: Cheryl Sandberg, which is number twenty six. In case you 20 00:01:05,959 --> 00:01:07,760 Speaker 1: want to hear it again, that's right. Adam and Cheryl 21 00:01:07,800 --> 00:01:10,440 Speaker 1: co wrote the book Option B, which is about facing 22 00:01:10,480 --> 00:01:13,880 Speaker 1: adversity and building resilience, and I highly recommend it for 23 00:01:13,959 --> 00:01:18,120 Speaker 1: anyone who's had to deal with setbacks. And for this conversation, 24 00:01:18,160 --> 00:01:20,840 Speaker 1: we chat with Adam about all kinds of things, the 25 00:01:20,880 --> 00:01:25,360 Speaker 1: different work styles of employers and employees. Are you a giver, 26 00:01:25,600 --> 00:01:28,280 Speaker 1: a taker or a matcher? By the way, it'll be 27 00:01:28,360 --> 00:01:31,760 Speaker 1: interesting for you to look at your own style what 28 00:01:31,920 --> 00:01:34,200 Speaker 1: makes a good workplace, which is the subject of his 29 00:01:34,240 --> 00:01:37,800 Speaker 1: new podcast called work Life. And also we asked Adam 30 00:01:37,800 --> 00:01:40,720 Speaker 1: why he got into the field of organizational psychology and 31 00:01:41,080 --> 00:01:49,680 Speaker 1: what the heck does that mean anyway. Yeah, I'm still 32 00:01:49,680 --> 00:01:52,480 Speaker 1: trying to figure it out. But as far as I 33 00:01:52,520 --> 00:01:55,400 Speaker 1: can tell, my job is to fix other people's jobs. 34 00:01:56,000 --> 00:01:58,400 Speaker 1: So I take all the cool insights that we pick 35 00:01:58,480 --> 00:02:01,600 Speaker 1: up in social science about how we can, you know, 36 00:02:01,640 --> 00:02:04,920 Speaker 1: improve motivation and make better decisions and fight group think, 37 00:02:05,440 --> 00:02:08,480 Speaker 1: and I try to design workplaces that suck a little 38 00:02:08,480 --> 00:02:11,519 Speaker 1: bit less. Well, when it comes to workplaces, at least 39 00:02:11,840 --> 00:02:15,000 Speaker 1: the ones that I've experienced and certainly read about, it 40 00:02:15,040 --> 00:02:18,040 Speaker 1: seems like you must be a very busy guy. Yeah, 41 00:02:18,080 --> 00:02:20,399 Speaker 1: it's it's really convenient that there are so many bad 42 00:02:20,480 --> 00:02:22,600 Speaker 1: leaders and managers out there, because it means I have 43 00:02:22,639 --> 00:02:25,280 Speaker 1: a lot of work to do. Convenient but also shocking. 44 00:02:26,040 --> 00:02:29,400 Speaker 1: Why are there so few good leaders? What are we 45 00:02:29,440 --> 00:02:32,399 Speaker 1: doing wrong? Well? I think the job has become less 46 00:02:32,400 --> 00:02:34,919 Speaker 1: and less attractive, if you know, if you think about 47 00:02:35,480 --> 00:02:38,760 Speaker 1: the public scrutiny, if you think about you know, most 48 00:02:38,840 --> 00:02:40,919 Speaker 1: leaders are in a position where they might not get 49 00:02:40,960 --> 00:02:43,799 Speaker 1: to stay for even a year, let alone a few years. 50 00:02:44,120 --> 00:02:46,359 Speaker 1: I think we we've done a very poor job designing 51 00:02:46,440 --> 00:02:49,000 Speaker 1: leadership roles where people say, look, I'm gonna have a 52 00:02:49,080 --> 00:02:51,519 Speaker 1: chance to to really take over and try to fix 53 00:02:51,560 --> 00:02:54,600 Speaker 1: an organization for the long term, and you know, focus 54 00:02:54,639 --> 00:02:57,560 Speaker 1: on vision and mission and innovation as opposed to just 55 00:02:57,600 --> 00:03:00,360 Speaker 1: being accountable to a bunch of shareholders. And based on 56 00:03:00,440 --> 00:03:04,320 Speaker 1: your research, what are the characteristics than make a good leader? 57 00:03:04,720 --> 00:03:06,920 Speaker 1: It's easier to make a list of the characteristics of 58 00:03:07,080 --> 00:03:11,640 Speaker 1: a bad leader, Isn't that part of the problem. I 59 00:03:11,680 --> 00:03:13,959 Speaker 1: think we could all make this actually, but you know, 60 00:03:14,000 --> 00:03:15,960 Speaker 1: I think you can flip those and say, look, you know, 61 00:03:16,080 --> 00:03:18,040 Speaker 1: when I when I look at leaders, there there are 62 00:03:18,040 --> 00:03:20,399 Speaker 1: three basics that I always look for. One is that 63 00:03:20,520 --> 00:03:22,520 Speaker 1: you know, I would think about them as givers, not 64 00:03:22,600 --> 00:03:25,480 Speaker 1: takers right there. They're here to make the group and 65 00:03:25,520 --> 00:03:29,680 Speaker 1: the organization successful as opposed to enrich themselves too. They 66 00:03:29,720 --> 00:03:32,800 Speaker 1: think about long term decision making as opposed to short 67 00:03:32,880 --> 00:03:35,760 Speaker 1: term pressures, and the champion visions that are going to 68 00:03:35,960 --> 00:03:38,920 Speaker 1: you know, serve a broader interest over decades as opposed 69 00:03:38,920 --> 00:03:42,800 Speaker 1: to quarters and then three. They actually care about their 70 00:03:42,800 --> 00:03:45,600 Speaker 1: people and put their people first as opposed to you know, 71 00:03:45,640 --> 00:03:48,360 Speaker 1: you hear a lot of well, I put my customers first. 72 00:03:49,160 --> 00:03:51,360 Speaker 1: And the sad thing is that, you know, the way 73 00:03:51,400 --> 00:03:54,400 Speaker 1: you treat your employees actually spills over to affect your customers. 74 00:03:54,760 --> 00:03:58,200 Speaker 1: So it's pretty hard to run a customer friendly organization. Uh, 75 00:03:58,280 --> 00:04:00,800 Speaker 1: if you don't care about your own employees first and foremost. 76 00:04:01,040 --> 00:04:03,560 Speaker 1: Well and to that point, and your first one about 77 00:04:03,600 --> 00:04:06,600 Speaker 1: givers and not takers, you know, your first book makes 78 00:04:06,640 --> 00:04:10,480 Speaker 1: the case very powerfully that helping others without expecting anything 79 00:04:10,480 --> 00:04:14,640 Speaker 1: in return is actually the best way to advance your career. Um, 80 00:04:14,880 --> 00:04:19,880 Speaker 1: which Hugh Kumbaya adam, I mean, that really cuts against 81 00:04:19,920 --> 00:04:23,000 Speaker 1: conventional wisdom that actually one of the most selfish things 82 00:04:23,040 --> 00:04:25,280 Speaker 1: you can do is to is to be generous um, 83 00:04:25,320 --> 00:04:28,000 Speaker 1: can you tell us a little bit about that. Yeah, 84 00:04:28,040 --> 00:04:29,960 Speaker 1: so it's you know, it's not true for every person 85 00:04:30,000 --> 00:04:33,040 Speaker 1: and every job, but on average, you know, when when 86 00:04:33,040 --> 00:04:35,960 Speaker 1: I've studied givers versus takers, so you know, are you 87 00:04:36,080 --> 00:04:38,920 Speaker 1: constantly asking what can you do for me? Or what 88 00:04:38,960 --> 00:04:42,039 Speaker 1: can I do for you? The givers tend to struggle 89 00:04:42,080 --> 00:04:43,920 Speaker 1: more in the short term, so they make the least 90 00:04:43,920 --> 00:04:47,279 Speaker 1: productive engineers, the medical students with the lowest grades, and 91 00:04:47,320 --> 00:04:49,719 Speaker 1: the sales people with the lowest revenue. And it's not 92 00:04:49,760 --> 00:04:52,400 Speaker 1: hard to figure out why that would be right, because 93 00:04:52,600 --> 00:04:55,320 Speaker 1: you know, if you're constantly doing other people's jobs, you 94 00:04:55,360 --> 00:04:56,920 Speaker 1: run out of time and energy to get your own 95 00:04:56,920 --> 00:05:00,280 Speaker 1: work done. But in the long run, as quarter turn 96 00:05:00,360 --> 00:05:03,920 Speaker 1: into years, what we see is that givers build more trust, 97 00:05:04,320 --> 00:05:07,880 Speaker 1: they have stronger relationships and reputations. But they also learn 98 00:05:07,920 --> 00:05:11,000 Speaker 1: more because the time you spend solving other people's problems 99 00:05:11,040 --> 00:05:13,440 Speaker 1: actually puts you in a better position to solve the 100 00:05:13,520 --> 00:05:16,960 Speaker 1: organization's problems. It gives you extra knowledge and scale and expertise, 101 00:05:17,520 --> 00:05:20,160 Speaker 1: and so you know, ultimately, the people who end up 102 00:05:20,160 --> 00:05:22,919 Speaker 1: achieving the greatest success are the ones who are motivated 103 00:05:22,960 --> 00:05:26,400 Speaker 1: to help other people succeed. Isn't though, aren't most people 104 00:05:26,440 --> 00:05:30,360 Speaker 1: are effective leaders a combo platter, Adam, I know that 105 00:05:30,400 --> 00:05:33,840 Speaker 1: you say they're givers, takers, and matchers before we get 106 00:05:33,880 --> 00:05:36,400 Speaker 1: to my combo pop platter question, what is a matcher? 107 00:05:37,200 --> 00:05:39,320 Speaker 1: So most people don't want to be peer givers or 108 00:05:39,360 --> 00:05:42,120 Speaker 1: peer takers. They're afraid of being too selfish and too generous. 109 00:05:42,440 --> 00:05:44,200 Speaker 1: So they say, all right, I'm gonna play it safe 110 00:05:44,240 --> 00:05:46,919 Speaker 1: and I'll become a matcher, which is, I'll do something 111 00:05:46,920 --> 00:05:48,920 Speaker 1: for you if you do something for me. It's all 112 00:05:48,920 --> 00:05:51,560 Speaker 1: about fairness, quid pro quo. Is that good or bad? 113 00:05:51,839 --> 00:05:55,800 Speaker 1: You make it sound bad, You know it's It's a 114 00:05:55,800 --> 00:05:58,240 Speaker 1: great way to play it safe. The problem is, though, 115 00:05:58,279 --> 00:06:00,960 Speaker 1: that you become too transactional, and when you help people 116 00:06:01,040 --> 00:06:03,000 Speaker 1: it feels like you don't really care about them, You 117 00:06:03,000 --> 00:06:05,800 Speaker 1: were just helping them to get something back. And then 118 00:06:05,839 --> 00:06:08,039 Speaker 1: also you end up helping the wrong people, only the 119 00:06:08,040 --> 00:06:11,320 Speaker 1: people who you think are strategic. But you both know 120 00:06:11,400 --> 00:06:13,960 Speaker 1: better than I do. We cannot predict who's going to 121 00:06:14,040 --> 00:06:16,159 Speaker 1: end up where, and so if you only help the 122 00:06:16,160 --> 00:06:18,120 Speaker 1: people that you think are going to serve your own interests, 123 00:06:18,279 --> 00:06:20,200 Speaker 1: you're gonna miss out on a lot of rewarding long 124 00:06:20,279 --> 00:06:23,599 Speaker 1: term relationships, so a match is really to machiavellian in 125 00:06:23,600 --> 00:06:26,760 Speaker 1: a way, or to calculating. I mean, I I was 126 00:06:27,040 --> 00:06:29,760 Speaker 1: reading about this, and of course I've read a lot 127 00:06:29,800 --> 00:06:31,880 Speaker 1: about your work in the past, Adam, because this is 128 00:06:31,880 --> 00:06:34,760 Speaker 1: not our first Rodeos, as we know in terms of 129 00:06:34,760 --> 00:06:38,560 Speaker 1: doing an interview together. But I was thinking that I'm 130 00:06:38,560 --> 00:06:40,880 Speaker 1: a taker and it made me feel bad. What do 131 00:06:40,920 --> 00:06:44,440 Speaker 1: you think I do? I actually do I do? Because 132 00:06:45,040 --> 00:06:48,200 Speaker 1: I don't know. No taker ever says that. Really. Well, 133 00:06:48,240 --> 00:06:52,320 Speaker 1: then maybe I'm just a highly self critical, perfectionistic weirdo, 134 00:06:52,400 --> 00:06:54,320 Speaker 1: because that that could be true too. But as I 135 00:06:54,400 --> 00:06:58,240 Speaker 1: read about it, I thought, I don't give enough, and 136 00:06:59,120 --> 00:07:01,359 Speaker 1: I don't know. It seems to me you have to. 137 00:07:02,240 --> 00:07:04,600 Speaker 1: You can't always be a giver, and there are times 138 00:07:04,640 --> 00:07:07,320 Speaker 1: where you have to be a taker, right. I don't 139 00:07:07,320 --> 00:07:09,560 Speaker 1: think that's I mean, I think I'm like exhibit A 140 00:07:09,800 --> 00:07:11,920 Speaker 1: of how you're not a taker, by the way, because 141 00:07:11,960 --> 00:07:14,880 Speaker 1: you've been extraordinarily generous to me over the course of 142 00:07:14,920 --> 00:07:17,360 Speaker 1: my career in many ways, and I'm not the only one. 143 00:07:18,000 --> 00:07:20,480 Speaker 1: So I think to Adam's point, if you were really 144 00:07:20,520 --> 00:07:24,960 Speaker 1: a taker, you you wouldn't be self aware enough introspective 145 00:07:25,080 --> 00:07:28,120 Speaker 1: enough to even raise that criticism. Do you think you're 146 00:07:28,160 --> 00:07:31,360 Speaker 1: too transactional. I'm not transactional, but I do think I 147 00:07:31,480 --> 00:07:35,560 Speaker 1: sometimes am demanding, and I do tend to blame other people. 148 00:07:36,080 --> 00:07:40,920 Speaker 1: I tend to feel like other people's inadequacy or kind 149 00:07:40,920 --> 00:07:44,240 Speaker 1: of laziness or whatever that I get mad about that. 150 00:07:44,280 --> 00:07:46,040 Speaker 1: But you know, I think this is something I need 151 00:07:46,080 --> 00:07:53,080 Speaker 1: to discuss. I think I don't think those things are contradictory, though, 152 00:07:53,240 --> 00:07:55,640 Speaker 1: I mean, I think you could be. You could set 153 00:07:55,680 --> 00:07:58,520 Speaker 1: high expectations for your colleagues while at the same time 154 00:07:58,520 --> 00:08:02,360 Speaker 1: being a generous boss. Totally agree, So that's hard to balance, though, 155 00:08:02,360 --> 00:08:04,960 Speaker 1: I think Adam, isn't it Well, I don't know. Look, 156 00:08:05,000 --> 00:08:10,160 Speaker 1: I'm not a therapist, but that ahead I'm lying down. 157 00:08:10,200 --> 00:08:14,840 Speaker 1: Please continue perfect. So the first thing is everything you said, Katie, 158 00:08:14,880 --> 00:08:17,960 Speaker 1: I would say, you're not a taker, You're a woman. Uh. 159 00:08:18,000 --> 00:08:19,560 Speaker 1: You know, we we know that women tend to be 160 00:08:19,640 --> 00:08:22,320 Speaker 1: much more self critical than men, and that, you know, 161 00:08:22,440 --> 00:08:25,200 Speaker 1: both personally and societally, tend to be held to much 162 00:08:25,280 --> 00:08:28,040 Speaker 1: higher expectations on you know, on how much giving they're 163 00:08:28,040 --> 00:08:30,600 Speaker 1: supposed to do. So you know that that fits the 164 00:08:30,600 --> 00:08:33,400 Speaker 1: pattern pretty clearly. But Secondly, I think what you just 165 00:08:33,440 --> 00:08:37,160 Speaker 1: said is that you hold people accountable for giving, and 166 00:08:37,240 --> 00:08:39,360 Speaker 1: you don't allow people to, you know, to get away 167 00:08:39,360 --> 00:08:41,960 Speaker 1: with being takers. There's nothing wrong with being a giver 168 00:08:42,040 --> 00:08:44,600 Speaker 1: who has very highest standards and expectations. And in fact, 169 00:08:44,840 --> 00:08:47,800 Speaker 1: that's what we see differentiate successful givers from failed givers 170 00:08:48,360 --> 00:08:50,640 Speaker 1: is you know, they have their own goals and they're ambitious, 171 00:08:51,000 --> 00:08:52,839 Speaker 1: and they say, look, I want to help other people, 172 00:08:53,120 --> 00:08:55,000 Speaker 1: but I'm not going to do that at my own expense. 173 00:08:55,120 --> 00:08:58,120 Speaker 1: All right, Well that'll be five dollars and the check 174 00:08:58,200 --> 00:08:59,920 Speaker 1: is in the mail, Adam. So let me ask you, 175 00:09:00,040 --> 00:09:03,160 Speaker 1: sort of for our listeners, for kind of how this 176 00:09:03,280 --> 00:09:06,880 Speaker 1: can be applied. You give one example in your one 177 00:09:06,920 --> 00:09:09,640 Speaker 1: of your books about putting two different signs up at 178 00:09:09,679 --> 00:09:13,400 Speaker 1: hand washing stations in a hospital. One says hand hygiene 179 00:09:13,400 --> 00:09:17,559 Speaker 1: prevents you from catching diseases. Another reads hand hygiene prevents 180 00:09:17,600 --> 00:09:21,559 Speaker 1: patients from catching diseases. You measured the amount of soap 181 00:09:21,679 --> 00:09:24,040 Speaker 1: used at each station, and doctors and nurses at the 182 00:09:24,080 --> 00:09:28,040 Speaker 1: station where the sign referred to the patients use more 183 00:09:28,120 --> 00:09:31,440 Speaker 1: soap or hand sanitizer. Are you saying that sort of 184 00:09:31,480 --> 00:09:36,240 Speaker 1: altruism is motivating? Maybe so What's what's interesting about this 185 00:09:36,360 --> 00:09:39,280 Speaker 1: experiment is the medical safety experts were convinced that the 186 00:09:39,320 --> 00:09:41,760 Speaker 1: other sign would work. That you know, ultimately, if you 187 00:09:41,760 --> 00:09:43,880 Speaker 1: want to get doctors and nurses to wash their hands, 188 00:09:44,000 --> 00:09:46,040 Speaker 1: you have to remind them that it will prevent them 189 00:09:46,080 --> 00:09:49,160 Speaker 1: from getting sick. And you know, you could say, okay, 190 00:09:49,200 --> 00:09:53,560 Speaker 1: you know, maybe maybe then that didn't work, because you know, 191 00:09:53,679 --> 00:09:57,640 Speaker 1: ultimately these people are really altruistic. But our data tell 192 00:09:57,840 --> 00:10:01,560 Speaker 1: a slightly more complicated story, which is that nobody believes 193 00:10:01,600 --> 00:10:03,880 Speaker 1: that they're going to get sick. You know, we found 194 00:10:04,040 --> 00:10:05,959 Speaker 1: doctors who said things like, well, I'm a doctor, so 195 00:10:06,000 --> 00:10:08,559 Speaker 1: I'm protected, Like that makes any sense. I don't even 196 00:10:08,640 --> 00:10:11,360 Speaker 1: know what that means. But I think what what they 197 00:10:11,360 --> 00:10:13,600 Speaker 1: were getting at was, you know, either I had a 198 00:10:13,640 --> 00:10:16,400 Speaker 1: superior immune system to begin with, or I've developed one 199 00:10:16,440 --> 00:10:19,120 Speaker 1: over years in a hospital and you know, I'm exposed 200 00:10:19,120 --> 00:10:21,720 Speaker 1: all the time and I rarely get sick. And you know, 201 00:10:21,760 --> 00:10:23,560 Speaker 1: most of us tend to be over confident about our 202 00:10:23,600 --> 00:10:25,920 Speaker 1: own immunity. We don't want to believe that we're vulnerable, 203 00:10:26,320 --> 00:10:29,560 Speaker 1: whereas with patients, we know they're vulnerable by definition, and 204 00:10:29,600 --> 00:10:31,680 Speaker 1: we also know it's part of our job to keep 205 00:10:31,720 --> 00:10:34,400 Speaker 1: them healthy, and so it was a lot easier for 206 00:10:34,520 --> 00:10:36,800 Speaker 1: you know, doctors and nurses. I should say doctors, because 207 00:10:36,840 --> 00:10:39,320 Speaker 1: it was mostly doctors who weren't watching enough, you know, 208 00:10:39,360 --> 00:10:41,320 Speaker 1: who took that sign and said, all right, you know, 209 00:10:41,400 --> 00:10:43,760 Speaker 1: this is my responsibility. Even if I don't think that 210 00:10:43,920 --> 00:10:46,880 Speaker 1: I'm in need of, you know, extra hand hygiene, I 211 00:10:46,960 --> 00:10:48,920 Speaker 1: really wouldn't want to know that I got a patient six, 212 00:10:48,960 --> 00:10:51,480 Speaker 1: so I'll step up. You did another study that I've 213 00:10:51,520 --> 00:10:53,959 Speaker 1: I've referenced many times over the last couple of days, 214 00:10:54,000 --> 00:10:56,360 Speaker 1: as as I've sort of read up on you. Um 215 00:10:56,400 --> 00:10:59,240 Speaker 1: in a call center where you worked, you were twenty 216 00:10:59,280 --> 00:11:01,600 Speaker 1: two year old to a student, and you arranged for 217 00:11:01,640 --> 00:11:05,360 Speaker 1: call center workers to meet with a scholarship student who 218 00:11:05,480 --> 00:11:10,600 Speaker 1: benefited from their fundraising calls. And after meeting that student, 219 00:11:11,160 --> 00:11:14,280 Speaker 1: the average call center employee raised a hundred and forty 220 00:11:14,320 --> 00:11:18,800 Speaker 1: two percent more money. And so what are the conclusions 221 00:11:18,840 --> 00:11:22,080 Speaker 1: that you draw from that study and the others you've done, 222 00:11:22,720 --> 00:11:25,160 Speaker 1: and and how can our listeners apply them in their 223 00:11:25,200 --> 00:11:28,000 Speaker 1: own lives. You know, I went in expecting to do 224 00:11:28,080 --> 00:11:31,280 Speaker 1: something much more dramatic, you know, I thought, Okay, here 225 00:11:31,320 --> 00:11:33,840 Speaker 1: are these callers who you know, they raise all this 226 00:11:33,960 --> 00:11:36,960 Speaker 1: money and they have no idea where it goes. And 227 00:11:36,960 --> 00:11:38,400 Speaker 1: so I wanted to have, you know, a bunch of 228 00:11:38,440 --> 00:11:41,320 Speaker 1: different scholarship students come in and tell their stories. Have 229 00:11:41,559 --> 00:11:43,280 Speaker 1: the you know, the sports teams. This is at the 230 00:11:43,360 --> 00:11:45,800 Speaker 1: University of Michigan. I thought the football and basketball players 231 00:11:45,800 --> 00:11:47,800 Speaker 1: could come in and you know, talk about how that 232 00:11:47,840 --> 00:11:50,520 Speaker 1: revenue is so useful for uh, you know, for helping 233 00:11:50,559 --> 00:11:53,160 Speaker 1: their teams succeed, and have some faculty and staff talk 234 00:11:53,200 --> 00:11:56,080 Speaker 1: about salary benefits. And the manager said, I'll give you 235 00:11:56,120 --> 00:11:58,800 Speaker 1: five minutes. You can bring in one person. And I thought, 236 00:11:58,800 --> 00:12:01,240 Speaker 1: there's no way five minutes, you know, could could influence 237 00:12:01,280 --> 00:12:05,040 Speaker 1: anybody's motivation, But it really mattered, and after replicating it 238 00:12:05,240 --> 00:12:09,200 Speaker 1: eight different times, what happens is when most people walk 239 00:12:09,240 --> 00:12:12,520 Speaker 1: into a situation like fundraising, but any job, right, you 240 00:12:12,559 --> 00:12:15,240 Speaker 1: don't always know who benefits from your products or services, 241 00:12:15,880 --> 00:12:18,520 Speaker 1: and a huge part of what makes work meaningful. In fact, 242 00:12:18,559 --> 00:12:20,960 Speaker 1: the biggest part of what makes work meaningful is knowing 243 00:12:21,000 --> 00:12:23,320 Speaker 1: who benefits from your job and knowing that if your 244 00:12:23,400 --> 00:12:26,400 Speaker 1: job didn't exist, other people would be worse off. And 245 00:12:26,440 --> 00:12:28,360 Speaker 1: so you have a scholarship student come in and say, 246 00:12:28,480 --> 00:12:30,760 Speaker 1: you know, here's how your work changed my life. I 247 00:12:30,760 --> 00:12:33,240 Speaker 1: couldn't afford going to school, but because of the money 248 00:12:33,240 --> 00:12:35,600 Speaker 1: you raise, I'm able to be here. That shows you 249 00:12:35,640 --> 00:12:37,760 Speaker 1: that the time you spend it work really matters. That 250 00:12:37,840 --> 00:12:41,000 Speaker 1: your work is valued and appreciated. And that's especially important 251 00:12:41,000 --> 00:12:43,280 Speaker 1: if you work in a job where you're constantly interrupting 252 00:12:43,280 --> 00:12:45,960 Speaker 1: people's dinners and harassing them for money. Right to to 253 00:12:46,000 --> 00:12:47,720 Speaker 1: be able to say, look that you know that really 254 00:12:47,800 --> 00:12:51,120 Speaker 1: unpleasant process serves a higher purpose. I think we all 255 00:12:51,160 --> 00:12:53,160 Speaker 1: know that's motivating, but it turns out to be much 256 00:12:53,200 --> 00:12:56,360 Speaker 1: more powerful than we realize. That's interesting. I think it's 257 00:12:56,360 --> 00:12:59,480 Speaker 1: helpful for people to kind of really look at the 258 00:12:59,520 --> 00:13:02,200 Speaker 1: over arch same reasons they do what they do. And 259 00:13:02,240 --> 00:13:06,679 Speaker 1: sometimes it just means shifting your point of view about 260 00:13:06,720 --> 00:13:08,880 Speaker 1: the worth of your job, right, I mean, you don't 261 00:13:08,920 --> 00:13:11,360 Speaker 1: necessarily have to have a scholarship student come and talk 262 00:13:11,400 --> 00:13:15,160 Speaker 1: to you. Sometimes it just means really thinking about why 263 00:13:15,240 --> 00:13:18,160 Speaker 1: you do what you do and the potential impact it has, 264 00:13:18,280 --> 00:13:21,280 Speaker 1: right Adam. You know, Katie wouldn't have believed that until 265 00:13:21,760 --> 00:13:24,240 Speaker 1: we ran some follow up experiments. But we we got 266 00:13:24,280 --> 00:13:26,760 Speaker 1: that exact question, which over and over again, which was 267 00:13:27,160 --> 00:13:28,520 Speaker 1: you know, what what if I don't get to meet 268 00:13:28,520 --> 00:13:30,440 Speaker 1: my scholarship student. You know, I don't know my clients 269 00:13:30,480 --> 00:13:33,160 Speaker 1: or customers or users, or you know what if I 270 00:13:33,160 --> 00:13:35,240 Speaker 1: don't have those people, right? What if I have an 271 00:13:35,280 --> 00:13:38,640 Speaker 1: internal job? And what we did was we had employees 272 00:13:38,720 --> 00:13:41,960 Speaker 1: keep journals just reflecting on who benefited from their jobs 273 00:13:42,000 --> 00:13:44,120 Speaker 1: every day and how they made a difference that day. 274 00:13:44,120 --> 00:13:45,960 Speaker 1: And we had them do it for four days, just 275 00:13:46,000 --> 00:13:48,800 Speaker 1: a few minutes per day, and we found a significant 276 00:13:48,800 --> 00:13:52,679 Speaker 1: increase in motivation after that. So just reflecting exactly as 277 00:13:52,720 --> 00:13:54,760 Speaker 1: you've said on you know what, how does my job 278 00:13:54,840 --> 00:13:58,640 Speaker 1: matter who benefits from it is enough to rejuvenate your motivation. 279 00:13:58,920 --> 00:14:01,680 Speaker 1: And you're definitely praed is saying what you preach here 280 00:14:01,760 --> 00:14:04,120 Speaker 1: and and this is featured in all of the articles 281 00:14:04,160 --> 00:14:07,200 Speaker 1: about you. So just so our listeners get a sense, 282 00:14:07,200 --> 00:14:10,120 Speaker 1: how many emails per week do you think you get 283 00:14:10,200 --> 00:14:12,839 Speaker 1: from people asking for a favor? And how many of 284 00:14:12,880 --> 00:14:18,240 Speaker 1: those emails do you respond to? No, Uh, I'm afraid 285 00:14:18,280 --> 00:14:23,000 Speaker 1: to count. I'd have to guess in the hundreds. At least, 286 00:14:23,040 --> 00:14:24,960 Speaker 1: I was gonna say it's it's probably over a hundred 287 00:14:24,960 --> 00:14:27,600 Speaker 1: a day, And uh, I respond to all of them 288 00:14:27,600 --> 00:14:30,120 Speaker 1: except for the occasional ones that make me think that 289 00:14:30,160 --> 00:14:34,720 Speaker 1: the person is is maybe not entirely mentally stable. So 290 00:14:34,840 --> 00:14:38,680 Speaker 1: over a hundred requests for a favor every day and 291 00:14:38,760 --> 00:14:41,840 Speaker 1: you respond to every single one, I feel like that's 292 00:14:41,880 --> 00:14:44,040 Speaker 1: my job. It's I mean, it's a huge part of 293 00:14:44,040 --> 00:14:47,600 Speaker 1: why I became a professor. But also I'm just one 294 00:14:47,600 --> 00:14:51,400 Speaker 1: of those people who can't stand leaving an email unanswered. Right, 295 00:14:51,400 --> 00:14:54,200 Speaker 1: So somebody writes back and says you're welcome, and I say, oh, 296 00:14:54,200 --> 00:14:56,800 Speaker 1: it's no problem, and then I just I can't let 297 00:14:56,800 --> 00:15:00,000 Speaker 1: it go. And how is that not a massive distry 298 00:15:00,040 --> 00:15:03,680 Speaker 1: action and also a massive hit to your productivity? Well 299 00:15:03,840 --> 00:15:06,320 Speaker 1: there are days when it is, but I feel like 300 00:15:06,400 --> 00:15:08,000 Speaker 1: it's you know, a lot of the emails I get 301 00:15:08,040 --> 00:15:11,720 Speaker 1: are you know, questions about like my favorite emails are 302 00:15:11,800 --> 00:15:14,280 Speaker 1: have you ever seen a study on? And it makes 303 00:15:14,280 --> 00:15:16,520 Speaker 1: me feel like all these hours I spend reading you know, 304 00:15:16,600 --> 00:15:20,480 Speaker 1: evidence about work in psychology might actually be useful to someone. Uh, 305 00:15:20,520 --> 00:15:22,560 Speaker 1: And so you know, it gives me a chance to 306 00:15:22,600 --> 00:15:25,200 Speaker 1: sort of to translate a little bit of of what 307 00:15:25,240 --> 00:15:28,360 Speaker 1: I'm reading into language that people might find relevant to 308 00:15:28,400 --> 00:15:31,800 Speaker 1: their everyday work. And you know, it also just reminds 309 00:15:31,840 --> 00:15:34,360 Speaker 1: me that the work I'm doing does have an impact 310 00:15:34,400 --> 00:15:36,680 Speaker 1: on others, right, so I get to live that. That's 311 00:15:36,720 --> 00:15:40,520 Speaker 1: my version of the scholarship student often outside the classroom, 312 00:15:40,760 --> 00:15:44,000 Speaker 1: And I think the other thing is that, you know, 313 00:15:44,000 --> 00:15:47,040 Speaker 1: in some cases it's a it's a great sort of break. 314 00:15:47,120 --> 00:15:49,160 Speaker 1: When I'm working on a hard problem, or when I 315 00:15:49,160 --> 00:15:51,160 Speaker 1: can't figure out sort of how to how to tell 316 00:15:51,200 --> 00:15:54,600 Speaker 1: a story or analyze the data set, I go over 317 00:15:54,640 --> 00:15:55,920 Speaker 1: in my email and I say, all right, if I 318 00:15:55,920 --> 00:15:57,720 Speaker 1: can help a few people in the next few minutes, 319 00:15:58,000 --> 00:16:00,240 Speaker 1: then maybe I'll come back with some fresh inside or 320 00:16:00,280 --> 00:16:02,840 Speaker 1: at least a little bit of extra energy to, you know, 321 00:16:02,920 --> 00:16:04,880 Speaker 1: to pour back into the work that I'm trying to do. 322 00:16:05,080 --> 00:16:07,600 Speaker 1: Other than asking about studies, I mean, what other kinds 323 00:16:07,640 --> 00:16:09,640 Speaker 1: of questions do you get? Because I know there's a 324 00:16:09,680 --> 00:16:12,200 Speaker 1: constant stream of students coming in and out of your 325 00:16:12,280 --> 00:16:15,400 Speaker 1: office on a regular basis, what are they asking you? 326 00:16:15,960 --> 00:16:18,920 Speaker 1: Often they're looking for advice. So sometimes it's you know, 327 00:16:19,000 --> 00:16:21,680 Speaker 1: how do I run this club that I'm in charge of? 328 00:16:21,880 --> 00:16:23,920 Speaker 1: Or you know, how do I do a better job 329 00:16:24,560 --> 00:16:27,440 Speaker 1: you know, improving my interview skills or my job application 330 00:16:27,520 --> 00:16:30,640 Speaker 1: cover letters. In a lot of cases, it's career advice 331 00:16:30,680 --> 00:16:33,360 Speaker 1: which I'm really reluctant to give. You know, I feel 332 00:16:33,360 --> 00:16:35,720 Speaker 1: like it's it's hard to tell somebody what they should 333 00:16:35,720 --> 00:16:37,960 Speaker 1: do with their life, and so often what I find 334 00:16:37,960 --> 00:16:40,040 Speaker 1: myself doing is, you know, recommending a bunch of books 335 00:16:40,040 --> 00:16:42,720 Speaker 1: and articles and then asking a bunch of questions that 336 00:16:43,000 --> 00:16:45,360 Speaker 1: I hope will help them reflect on, you know, some 337 00:16:45,400 --> 00:16:47,960 Speaker 1: of the directions they haven't considered before. You know, what 338 00:16:48,160 --> 00:16:51,640 Speaker 1: is the best way to really figure it out? Because 339 00:16:52,480 --> 00:16:55,200 Speaker 1: I think career planning and placement offices that many of 340 00:16:55,240 --> 00:17:00,280 Speaker 1: these colleges and universities are woefully inadequate, and with all 341 00:17:00,360 --> 00:17:02,720 Speaker 1: due respect to the wonderful work that's being done at 342 00:17:02,800 --> 00:17:06,040 Speaker 1: universities across the country, I do feel like this is 343 00:17:06,080 --> 00:17:10,200 Speaker 1: an area which has much room for improvement. Yeah, it's 344 00:17:10,200 --> 00:17:12,160 Speaker 1: a look, it's a hard job, right As someone who 345 00:17:12,160 --> 00:17:15,520 Speaker 1: gets asked for career advice a lot, it's incredibly difficult 346 00:17:15,560 --> 00:17:18,679 Speaker 1: to figure out, you know, exactly where somebody should go 347 00:17:18,800 --> 00:17:21,119 Speaker 1: and what steps they should take to plan their you know, 348 00:17:21,200 --> 00:17:25,000 Speaker 1: their twenty or thirty or forty years ahead. But I 349 00:17:25,040 --> 00:17:26,960 Speaker 1: think one of the one of the biggest mistakes that 350 00:17:27,000 --> 00:17:28,760 Speaker 1: I see students make, which I think I'd love to 351 00:17:28,760 --> 00:17:32,840 Speaker 1: see career officers addressed more directly. Is it is something 352 00:17:32,840 --> 00:17:34,840 Speaker 1: that I raised with Cheryl Sandberg last time she was 353 00:17:34,840 --> 00:17:38,840 Speaker 1: in town. Uh. She was, she was speaking to our students, 354 00:17:38,840 --> 00:17:40,800 Speaker 1: and you know, I teat up a bunch of questions 355 00:17:40,880 --> 00:17:43,119 Speaker 1: for her, and one of them was, you know, what, 356 00:17:43,119 --> 00:17:45,320 Speaker 1: what should my five your career plan look like or 357 00:17:45,359 --> 00:17:47,880 Speaker 1: ten year career plan? And she said, you should never 358 00:17:47,920 --> 00:17:49,960 Speaker 1: have a career plan this five or ten years ahead. 359 00:17:50,359 --> 00:17:51,720 Speaker 1: She said, if I had had one of those and 360 00:17:51,800 --> 00:17:54,080 Speaker 1: never would have ended up in tech because when I 361 00:17:54,119 --> 00:17:58,720 Speaker 1: graduated from college, Mark Zuckerberg was in diapers. That's a 362 00:17:58,800 --> 00:18:02,080 Speaker 1: lovely thought. It is right. It shows you how quickly 363 00:18:02,119 --> 00:18:04,520 Speaker 1: the world changes. And I think that if you end 364 00:18:04,600 --> 00:18:06,920 Speaker 1: up trying to chart too far ahead, then you lock 365 00:18:06,960 --> 00:18:10,000 Speaker 1: yourself into, you know, a path that's either not going 366 00:18:10,040 --> 00:18:12,520 Speaker 1: to exist or is going to radically change in the 367 00:18:12,560 --> 00:18:15,000 Speaker 1: next few years. What I like to see students do 368 00:18:15,359 --> 00:18:18,640 Speaker 1: is to say, look, my first job, my whole objective 369 00:18:18,680 --> 00:18:21,679 Speaker 1: should be to maximize my own learning. So choose the 370 00:18:21,760 --> 00:18:23,400 Speaker 1: job that you think is going to teach you the most, 371 00:18:23,880 --> 00:18:25,919 Speaker 1: or the group of people that you can learn the 372 00:18:25,960 --> 00:18:28,000 Speaker 1: most from. I think that's the best way to begin 373 00:18:28,080 --> 00:18:30,440 Speaker 1: planning your career and it will open lots of ideas 374 00:18:30,480 --> 00:18:32,560 Speaker 1: up about where to go next. At the same time, 375 00:18:32,560 --> 00:18:35,760 Speaker 1: the wrap on millennials is that they're so parapatetic and 376 00:18:35,800 --> 00:18:38,879 Speaker 1: they don't stay at one place for any length of time. 377 00:18:39,000 --> 00:18:43,840 Speaker 1: They're flighty, they use t Yeah, they're entitled and and 378 00:18:43,960 --> 00:18:47,399 Speaker 1: so is this just a new way of working, jumping 379 00:18:47,440 --> 00:18:50,119 Speaker 1: from place to place to place that us old geezers 380 00:18:50,119 --> 00:18:52,720 Speaker 1: have got to get used to. I think so. But 381 00:18:52,720 --> 00:18:55,080 Speaker 1: I wouldn't. I wouldn't see it as a millennial problem. 382 00:18:55,119 --> 00:18:58,360 Speaker 1: I think, you know, it's it's actually, uh, it's it's 383 00:18:58,359 --> 00:19:01,480 Speaker 1: a change societally, right as opposed of generationally, you know, 384 00:19:01,720 --> 00:19:04,399 Speaker 1: whatever the statistic is that you've heard, you know often 385 00:19:04,400 --> 00:19:06,919 Speaker 1: I read that people are going to have eleven or twelve, 386 00:19:07,160 --> 00:19:09,320 Speaker 1: you know, different careers if you look at all the 387 00:19:09,359 --> 00:19:11,840 Speaker 1: different jobs they'll take. I think that miss is the 388 00:19:11,920 --> 00:19:15,840 Speaker 1: larger point, which is we see that the employment contract 389 00:19:15,840 --> 00:19:18,639 Speaker 1: has changed. It used to be the case that you 390 00:19:18,640 --> 00:19:20,920 Speaker 1: could sign up with the company and know that you're 391 00:19:20,920 --> 00:19:22,600 Speaker 1: going to stay there with it for thirty five years 392 00:19:22,600 --> 00:19:25,520 Speaker 1: and they would have your back and without will employment 393 00:19:25,720 --> 00:19:28,600 Speaker 1: and you know, with with so much more mobility, but 394 00:19:28,680 --> 00:19:32,320 Speaker 1: also so much more volatility. You can't trust anymore that 395 00:19:32,440 --> 00:19:35,159 Speaker 1: the workplace you start your career has any shot of 396 00:19:35,160 --> 00:19:38,200 Speaker 1: even being around your career, let alone we'll want to 397 00:19:38,280 --> 00:19:41,920 Speaker 1: keep you around. I remember giving graduation addresses as far 398 00:19:41,960 --> 00:19:44,800 Speaker 1: back as the nineties saying the era of working for 399 00:19:44,880 --> 00:19:47,600 Speaker 1: one company getting a gold watch and a pension at 400 00:19:47,640 --> 00:19:50,720 Speaker 1: the end of many years is gone. I think it's 401 00:19:50,720 --> 00:19:53,399 Speaker 1: important to point out that companies are not loyal to 402 00:19:53,480 --> 00:19:56,280 Speaker 1: employees either, so it's not as if it's just a 403 00:19:56,280 --> 00:19:59,560 Speaker 1: one way street there on the disloyalty front. Yeah, I 404 00:19:59,600 --> 00:20:02,679 Speaker 1: think think that's so important. And you know, at some 405 00:20:02,800 --> 00:20:05,520 Speaker 1: level I see that as employer driven, right, So you 406 00:20:05,560 --> 00:20:08,840 Speaker 1: know that it started when when people stopped trusting that 407 00:20:08,920 --> 00:20:12,080 Speaker 1: their employer would be loyal to them, and that activates 408 00:20:12,080 --> 00:20:14,720 Speaker 1: a very basic matching response, right, whether you're a give 409 00:20:14,720 --> 00:20:17,160 Speaker 1: her a taker and match her by default to say, 410 00:20:17,160 --> 00:20:19,240 Speaker 1: all right, you know, if this company is not going 411 00:20:19,320 --> 00:20:21,439 Speaker 1: to take care of me, I don't owe them the 412 00:20:21,480 --> 00:20:27,160 Speaker 1: same commitment. Back, it's time to take a quick break 413 00:20:27,200 --> 00:20:29,720 Speaker 1: to hear from our sponsors. Will be back with Adam 414 00:20:29,760 --> 00:20:39,760 Speaker 1: Grant right after this, and now let's get on with 415 00:20:39,800 --> 00:20:42,880 Speaker 1: the show. Went back to Adam Grant, Shall we Brian, Yes, 416 00:20:42,920 --> 00:20:47,240 Speaker 1: we shall, Kitty. So, Adam, I want to go back 417 00:20:47,320 --> 00:20:49,600 Speaker 1: and give people a sense of how you got into 418 00:20:49,640 --> 00:20:52,919 Speaker 1: all of this, and also just how weird and compulsive 419 00:20:52,960 --> 00:20:54,399 Speaker 1: you are. And I say, this is a weird and 420 00:20:54,440 --> 00:20:59,480 Speaker 1: compulsive person myself. So you you, You're welcome. You grew 421 00:20:59,520 --> 00:21:02,160 Speaker 1: up in the verbs of Detroit. The New York Times 422 00:21:02,200 --> 00:21:04,720 Speaker 1: describe your childhood, and I think a very memorable way. 423 00:21:05,400 --> 00:21:09,400 Speaker 1: He was an upbeat boy, though socially awkward and burdened 424 00:21:09,400 --> 00:21:13,840 Speaker 1: by numerous food allergies and strong aversions two haircuts, to 425 00:21:13,960 --> 00:21:18,399 Speaker 1: blue jeans, to chocolate. He felt things deeply. Those aversions 426 00:21:18,400 --> 00:21:22,600 Speaker 1: were matched by equally consuming passions, which, anyway, I wish 427 00:21:22,600 --> 00:21:25,680 Speaker 1: I had an aversion to chocolate. Is that? Do you 428 00:21:25,680 --> 00:21:29,160 Speaker 1: think it's still a fair way to describe you? Oh? 429 00:21:29,280 --> 00:21:31,520 Speaker 1: I think some of it is fair. Looks. Sue Dominous 430 00:21:31,600 --> 00:21:34,520 Speaker 1: is such a gifted writer. And you know, I had 431 00:21:34,520 --> 00:21:37,280 Speaker 1: an editor who said, reading about yourself is a little 432 00:21:37,280 --> 00:21:39,760 Speaker 1: bit like looking in a fun house mirror. But you know, 433 00:21:39,760 --> 00:21:42,080 Speaker 1: I always thought of a fun house mirror is distorting you. 434 00:21:42,160 --> 00:21:44,040 Speaker 1: But when I read this, I said, all right, there. 435 00:21:44,080 --> 00:21:45,960 Speaker 1: You know there's some things that I wouldn't agree with 436 00:21:46,000 --> 00:21:48,360 Speaker 1: the characterization of of course, there are also some things 437 00:21:48,400 --> 00:21:51,159 Speaker 1: that are way too glowing, and so you know, I 438 00:21:51,160 --> 00:21:52,840 Speaker 1: don't I don't quite know where to come down on 439 00:21:52,960 --> 00:21:55,400 Speaker 1: most of it. On that part, I hope I'm less 440 00:21:55,400 --> 00:21:57,840 Speaker 1: socially awkward than I was then. You know, I was 441 00:21:57,880 --> 00:22:00,520 Speaker 1: sort of the kid with like a curly frow and 442 00:22:00,600 --> 00:22:07,040 Speaker 1: always wearing sweatpants. And you know, I remember very Napoleon Dynamite. Yeah, 443 00:22:08,160 --> 00:22:10,960 Speaker 1: I was. I was definitely more enthusiastic than Napoleon Dynamite. 444 00:22:11,040 --> 00:22:14,520 Speaker 1: But you know, I think it took it took me 445 00:22:14,600 --> 00:22:18,000 Speaker 1: a while to figure out that being liked it was 446 00:22:18,040 --> 00:22:20,719 Speaker 1: sometimes more important than being right. And what drove you 447 00:22:20,800 --> 00:22:25,160 Speaker 1: to really focus on this area of study, because clearly 448 00:22:25,880 --> 00:22:28,800 Speaker 1: you're exceptional at it, Adam. I think you've been voted 449 00:22:28,880 --> 00:22:31,760 Speaker 1: the best teacher at Wharton six years in a row. 450 00:22:32,040 --> 00:22:36,440 Speaker 1: Your students adore you, your popular in the lecture circuit. 451 00:22:36,480 --> 00:22:39,000 Speaker 1: You My sister couldn't get into your class, ad Him. 452 00:22:39,040 --> 00:22:41,399 Speaker 1: I asked her about you because she got an MBA 453 00:22:41,480 --> 00:22:43,640 Speaker 1: at Wharton and she said, oh, his class. And it's 454 00:22:43,680 --> 00:22:45,919 Speaker 1: almost like the Yogi barrel line that nobody goes to 455 00:22:45,920 --> 00:22:49,159 Speaker 1: that restaurant anymore because it's too crowded, she said, nobody 456 00:22:49,200 --> 00:22:52,800 Speaker 1: goes to his lectures because they're too full. So so 457 00:22:52,880 --> 00:22:55,320 Speaker 1: what was it that drew you to this, because I 458 00:22:55,320 --> 00:23:00,960 Speaker 1: think that's probably illustrative of following your bliss as they say, yeah, 459 00:23:01,200 --> 00:23:03,359 Speaker 1: I think you know. I actually I was one of 460 00:23:03,400 --> 00:23:05,399 Speaker 1: those college students who had no idea what I wanted 461 00:23:05,400 --> 00:23:08,040 Speaker 1: to do, and that actually was was one of my 462 00:23:08,040 --> 00:23:11,119 Speaker 1: biggest frustrations growing up. Hated getting the question what do 463 00:23:11,160 --> 00:23:13,320 Speaker 1: you want to be when you grow up? I really 464 00:23:13,359 --> 00:23:15,520 Speaker 1: didn't know. I knew that there were lots of things 465 00:23:15,560 --> 00:23:17,400 Speaker 1: that I enjoyed doing, but I couldn't think of one 466 00:23:17,440 --> 00:23:20,320 Speaker 1: thing that I wanted to be. And so, you know, 467 00:23:20,480 --> 00:23:22,560 Speaker 1: I went through the first half of college just you know, 468 00:23:22,680 --> 00:23:25,800 Speaker 1: kind of fascinated by a psychology and how there was 469 00:23:25,840 --> 00:23:28,320 Speaker 1: so much knowledge collecting dust in journals that wasn't being 470 00:23:28,359 --> 00:23:31,280 Speaker 1: shared with people that might actually make their lives better 471 00:23:31,280 --> 00:23:33,240 Speaker 1: in some way, and so I wanted to do something 472 00:23:33,280 --> 00:23:35,200 Speaker 1: with that. But it's not like there's a natural career 473 00:23:35,240 --> 00:23:37,040 Speaker 1: track for that unless you want to be a therapist, 474 00:23:37,080 --> 00:23:39,280 Speaker 1: which I knew I didn't. I wanted to sort of 475 00:23:39,320 --> 00:23:43,159 Speaker 1: figure out how he could improve everyday choices, and um, 476 00:23:43,200 --> 00:23:45,840 Speaker 1: I went and took an organizational psychology class which was 477 00:23:45,880 --> 00:23:48,520 Speaker 1: offered at eight thirty am. You know, everyone would sort 478 00:23:48,560 --> 00:23:51,560 Speaker 1: of walk in like zombies, and we forgot how tired 479 00:23:51,560 --> 00:23:53,720 Speaker 1: we were during the class. It was this incredible professor, 480 00:23:53,800 --> 00:23:56,440 Speaker 1: Richard Hackman, who also didn't know what he wanted to 481 00:23:56,480 --> 00:23:58,800 Speaker 1: do with his career, so he took all the jobs 482 00:23:58,840 --> 00:24:00,760 Speaker 1: that he thought were interesting. He made a career out 483 00:24:00,760 --> 00:24:03,560 Speaker 1: of studying those. So, you know, first he he had 484 00:24:03,560 --> 00:24:05,560 Speaker 1: thought about being a basketball player because he was tall, 485 00:24:05,960 --> 00:24:08,720 Speaker 1: and he studied what made a basketball team win or lose. 486 00:24:09,359 --> 00:24:12,040 Speaker 1: And then he'd wanted wanted to be in music. He 487 00:24:12,200 --> 00:24:15,320 Speaker 1: thought about maybe kind of symphony work, so he went 488 00:24:15,359 --> 00:24:18,800 Speaker 1: and studied orchestra effectiveness. He thought about being a pilot, 489 00:24:18,920 --> 00:24:22,480 Speaker 1: so he studied airline cockpit crews. And I saw that 490 00:24:22,520 --> 00:24:24,640 Speaker 1: and thought, what a cool way to live vicariously through 491 00:24:24,680 --> 00:24:27,600 Speaker 1: all these interesting jobs and try to figure out how 492 00:24:27,600 --> 00:24:29,639 Speaker 1: to make work better in the process. And I was hooked. 493 00:24:29,680 --> 00:24:32,280 Speaker 1: Aren't those high class problems? I was thinking about that? 494 00:24:32,359 --> 00:24:36,280 Speaker 1: You know, so many people can't afford to to explore 495 00:24:36,359 --> 00:24:39,240 Speaker 1: these different areas and really figure out their place in 496 00:24:39,280 --> 00:24:42,000 Speaker 1: the world. What would you say? To students who or 497 00:24:42,119 --> 00:24:45,159 Speaker 1: people in general who don't have that luxury, Well, I 498 00:24:45,160 --> 00:24:47,320 Speaker 1: don't think the problems are high class, right, So maybe 499 00:24:47,320 --> 00:24:50,440 Speaker 1: the problem of not knowing what you wanted doh is 500 00:24:50,640 --> 00:24:53,600 Speaker 1: and feeling like you have. So that's a high class solution. 501 00:24:53,880 --> 00:24:57,920 Speaker 1: Should say, yes, yeah, I think that's right. What you know, 502 00:24:57,960 --> 00:25:00,680 Speaker 1: what I would say to two people in any position 503 00:25:01,760 --> 00:25:03,920 Speaker 1: is that you know, so often we end up in 504 00:25:03,960 --> 00:25:06,440 Speaker 1: a job where the job description wasn't written for us. 505 00:25:07,000 --> 00:25:09,199 Speaker 1: It was written for you know, somebody else who had 506 00:25:09,240 --> 00:25:12,239 Speaker 1: the job before us, or it was written for you know, 507 00:25:12,440 --> 00:25:16,199 Speaker 1: some generic idea of here's you know, here's what we 508 00:25:16,240 --> 00:25:19,119 Speaker 1: think a person is motivated by, and here's what we 509 00:25:19,160 --> 00:25:21,520 Speaker 1: think are you know, our people's strengths will be. Uh, 510 00:25:21,640 --> 00:25:23,120 Speaker 1: you should do that because this is what we need 511 00:25:23,160 --> 00:25:25,960 Speaker 1: you to do. And when you study how people do 512 00:25:25,960 --> 00:25:28,680 Speaker 1: their jobs, very few people actually accept their job descriptions 513 00:25:28,680 --> 00:25:31,440 Speaker 1: exactly as they were written. They tinker with them. They 514 00:25:31,480 --> 00:25:34,160 Speaker 1: become sort of like many architects of their own jobs. 515 00:25:34,680 --> 00:25:37,080 Speaker 1: When we study this, have colleagues who call it job crafting. 516 00:25:37,480 --> 00:25:40,000 Speaker 1: It's the idea that you can redesign your own work 517 00:25:40,119 --> 00:25:42,600 Speaker 1: role to bring in some of your interests and your 518 00:25:42,680 --> 00:25:47,199 Speaker 1: values and your skills that might be unused, And a 519 00:25:47,200 --> 00:25:49,359 Speaker 1: lot of people miss out on that opportunity because they 520 00:25:49,400 --> 00:25:52,320 Speaker 1: just take their job description as a given. And you know, 521 00:25:52,359 --> 00:25:54,200 Speaker 1: I think the first piece of advice would be to say, 522 00:25:54,560 --> 00:25:56,000 Speaker 1: take a step back and figure out what are the 523 00:25:56,040 --> 00:25:58,600 Speaker 1: strengths you have, what are the skills you want to master, 524 00:25:59,160 --> 00:26:00,880 Speaker 1: what are the passions you have that you don't get 525 00:26:00,920 --> 00:26:03,080 Speaker 1: to bring to work every day, and try to figure 526 00:26:03,080 --> 00:26:05,600 Speaker 1: out how those could be relevant to your team's mission 527 00:26:05,960 --> 00:26:08,879 Speaker 1: or your organization's goals, and then have a conversation with 528 00:26:08,920 --> 00:26:10,600 Speaker 1: your boss about whether there's a way to use their 529 00:26:10,640 --> 00:26:12,679 Speaker 1: skills or develop them. I was thinking a little bit 530 00:26:12,720 --> 00:26:16,880 Speaker 1: about your hundred emails plus a day that you answer, Um, 531 00:26:17,000 --> 00:26:19,560 Speaker 1: how many hours a day do you work to get 532 00:26:19,640 --> 00:26:22,479 Speaker 1: all the stuff done that you do? Well, it's different. 533 00:26:22,520 --> 00:26:24,960 Speaker 1: It's different now that that my wife and I have kids. 534 00:26:25,080 --> 00:26:29,400 Speaker 1: I think before that I probably averaged fifteen hour work 535 00:26:29,480 --> 00:26:34,240 Speaker 1: days for quite a few years. Now, I basically tried 536 00:26:34,280 --> 00:26:35,720 Speaker 1: to do all my work when our kids are at 537 00:26:35,720 --> 00:26:39,560 Speaker 1: school or asleep. So if you do the math, I 538 00:26:39,560 --> 00:26:43,480 Speaker 1: don't know, I probably work uh seventy hour week roughly now, 539 00:26:43,800 --> 00:26:47,600 Speaker 1: and and doesn't that lifestyle sort of cut against the 540 00:26:47,720 --> 00:26:51,760 Speaker 1: kind of Ariana Huffington's self care ethos that's so in 541 00:26:51,880 --> 00:26:55,600 Speaker 1: vogue now about digital detoxing and taking lots of time 542 00:26:55,680 --> 00:26:58,480 Speaker 1: off and getting eight hours of sleep every night, etcetera, etcetera. 543 00:26:58,800 --> 00:27:01,440 Speaker 1: Absolutely not so I've I've had I've had some fun 544 00:27:01,480 --> 00:27:05,480 Speaker 1: debase with Ariana about this, and I think the data support, 545 00:27:05,960 --> 00:27:08,520 Speaker 1: at least for for people like me, the way that 546 00:27:08,600 --> 00:27:11,679 Speaker 1: I've I've chosen to live my life, which is I 547 00:27:11,720 --> 00:27:15,040 Speaker 1: have a colleague, Nancy Rothbard, who studied workaholics, and she 548 00:27:15,080 --> 00:27:17,960 Speaker 1: found that there are two kinds of workaholics. Uh. They're 549 00:27:18,040 --> 00:27:22,600 Speaker 1: they're basically stressed out workaholics, where they're constantly feeling you know, 550 00:27:22,880 --> 00:27:27,040 Speaker 1: these looming deadlines hanging over them and they feel obligated 551 00:27:27,080 --> 00:27:30,000 Speaker 1: to work and it's bad for them, you know, both 552 00:27:30,040 --> 00:27:32,960 Speaker 1: their physical health and their mental health. But there's another 553 00:27:33,000 --> 00:27:36,400 Speaker 1: group of people that are called engaged workaholics, who are 554 00:27:36,440 --> 00:27:38,679 Speaker 1: just intrinsically motivated by their work. They might see it 555 00:27:38,720 --> 00:27:41,920 Speaker 1: as a calling, uh, they might feel like it's deeply meaningful. 556 00:27:42,080 --> 00:27:45,159 Speaker 1: They might just really really enjoy it. And I'm one 557 00:27:45,160 --> 00:27:46,880 Speaker 1: of those people. And if you look at the data, 558 00:27:47,359 --> 00:27:50,119 Speaker 1: working more doesn't make them less healthy. It actually seems 559 00:27:50,160 --> 00:27:52,720 Speaker 1: to contribute to their health, or a minimum, it doesn't 560 00:27:52,720 --> 00:27:55,439 Speaker 1: you know, it doesn't cost them anything. Sound familiar. I 561 00:27:55,440 --> 00:27:58,200 Speaker 1: feel like I'm a cross between the stressed out, looming 562 00:27:58,280 --> 00:28:03,600 Speaker 1: deadline crazy be scared to sit back and not you know, 563 00:28:03,720 --> 00:28:07,280 Speaker 1: be Idle, and somebody who's highly engaged in her work. 564 00:28:07,320 --> 00:28:09,000 Speaker 1: I wonder if part of that is is just a 565 00:28:09,040 --> 00:28:11,800 Speaker 1: function of being in the news and journalism world, that 566 00:28:11,840 --> 00:28:14,639 Speaker 1: it's hard to be a purely engaged workaholic because so 567 00:28:14,760 --> 00:28:18,440 Speaker 1: much of your job is dictated by by external forces. Possibly, 568 00:28:18,680 --> 00:28:21,000 Speaker 1: possibly we need to spend some more time together at 569 00:28:21,240 --> 00:28:23,920 Speaker 1: Obviously I have a lot of problems, But I wanted 570 00:28:23,920 --> 00:28:27,400 Speaker 1: to ask you about another book you wrote called Originals. 571 00:28:27,920 --> 00:28:31,840 Speaker 1: You talk about nonconformists and what are the lessons we 572 00:28:31,880 --> 00:28:35,480 Speaker 1: can learn from them? Yeah, so, you know, I I've 573 00:28:35,600 --> 00:28:39,920 Speaker 1: not I've not admitted this publicly very often, but I was. 574 00:28:40,000 --> 00:28:43,000 Speaker 1: I was actually digging a while back into the founding 575 00:28:43,040 --> 00:28:46,600 Speaker 1: of Harvard's first online social network, which, of course, you know, 576 00:28:46,720 --> 00:28:49,240 Speaker 1: everyone feels like they know the story of but there's 577 00:28:49,280 --> 00:28:52,600 Speaker 1: a backstory that most people don't know, which is this 578 00:28:52,640 --> 00:28:55,440 Speaker 1: is almost two decades ago. Now there was a small 579 00:28:55,440 --> 00:28:59,080 Speaker 1: group of college seniors who got into Harvard, and a 580 00:28:59,120 --> 00:29:01,200 Speaker 1: couple of them were were worried that they wouldn't have 581 00:29:01,240 --> 00:29:03,960 Speaker 1: any friends if they went, and so they started searching. 582 00:29:03,960 --> 00:29:06,719 Speaker 1: At the time, it was America Online. They searched all 583 00:29:06,800 --> 00:29:09,480 Speaker 1: profiles to see if they could find, you know, future 584 00:29:09,520 --> 00:29:11,760 Speaker 1: members of their class and get to know them so 585 00:29:11,800 --> 00:29:14,800 Speaker 1: that they would arrive at college with some friends. And 586 00:29:14,880 --> 00:29:17,080 Speaker 1: they found a few people, and they started a little 587 00:29:17,080 --> 00:29:19,840 Speaker 1: email list, and every week they'd find a few more 588 00:29:19,880 --> 00:29:22,479 Speaker 1: people and expand the list. By April, they had over 589 00:29:22,480 --> 00:29:25,440 Speaker 1: a hundred entering freshmen on the list, and when they 590 00:29:25,480 --> 00:29:28,040 Speaker 1: arrived at school in September, they had connected more than 591 00:29:28,040 --> 00:29:32,000 Speaker 1: an eighth of the freshman class online. And then those 592 00:29:32,560 --> 00:29:35,880 Speaker 1: those freshmen shut down their online social network because they said, 593 00:29:36,000 --> 00:29:38,640 Speaker 1: we already know each other face to face, like why 594 00:29:38,720 --> 00:29:41,920 Speaker 1: do we need an online connection? And they've lived with 595 00:29:42,000 --> 00:29:45,800 Speaker 1: deep regret ever since, because Mark Zuckerberg started Facebook five 596 00:29:45,880 --> 00:29:49,240 Speaker 1: years later in a dorm right down the street. And um, 597 00:29:49,320 --> 00:29:51,520 Speaker 1: I guess I know something about that regret, because I 598 00:29:51,560 --> 00:29:53,760 Speaker 1: was one of the co founders of that first online 599 00:29:53,760 --> 00:30:01,240 Speaker 1: social network. Wow, done, gun Dune, Think what you'd be 600 00:30:01,280 --> 00:30:07,480 Speaker 1: doing today? Adam. It was. It was. It was a 601 00:30:07,600 --> 00:30:10,640 Speaker 1: terrible decision. But the funny thing is never occurred to 602 00:30:10,640 --> 00:30:12,280 Speaker 1: any of us, you know that anyone would get any 603 00:30:12,360 --> 00:30:13,960 Speaker 1: use out of it. You know, once once you were 604 00:30:13,960 --> 00:30:16,440 Speaker 1: all on campus together. You know, I, look, I'm not 605 00:30:16,480 --> 00:30:18,280 Speaker 1: a I'm not a computer scientist. I don't know how 606 00:30:18,280 --> 00:30:20,640 Speaker 1: to code. I never would have had Mark's vision for 607 00:30:20,680 --> 00:30:23,680 Speaker 1: Facebook or you know, Cheryl's business acumen and leadership skills. 608 00:30:24,200 --> 00:30:27,160 Speaker 1: But I did walk away from that experience thinking that 609 00:30:27,520 --> 00:30:29,960 Speaker 1: so many of us are in positions where we have ideas, 610 00:30:30,360 --> 00:30:32,160 Speaker 1: you know, for things that could make the world around 611 00:30:32,200 --> 00:30:35,160 Speaker 1: us a little bit better. You know, anytime you get frustrated, 612 00:30:35,360 --> 00:30:37,640 Speaker 1: you know, in your job, or whether you know you're 613 00:30:37,680 --> 00:30:40,360 Speaker 1: volunteering in any part of your life, and say, you 614 00:30:40,360 --> 00:30:42,400 Speaker 1: know that that doesn't make sense or I wish this 615 00:30:42,480 --> 00:30:45,520 Speaker 1: was different, that's a moment to do something original. And 616 00:30:45,560 --> 00:30:48,000 Speaker 1: a lot of times we just don't bother because either 617 00:30:48,040 --> 00:30:50,680 Speaker 1: we're afraid or we just think it's futile and we 618 00:30:50,680 --> 00:30:52,680 Speaker 1: don't see the potential in our ideas that we should. 619 00:30:52,720 --> 00:30:55,320 Speaker 1: So that, to me was the reason why we all 620 00:30:55,360 --> 00:30:57,600 Speaker 1: need to pursue our ideas with a little bit more 621 00:30:57,720 --> 00:31:01,760 Speaker 1: enthusiasm than we do, but do not conformist rule the day. 622 00:31:01,760 --> 00:31:05,040 Speaker 1: Basically is that the thesis of your book Originals. Yeah, 623 00:31:05,120 --> 00:31:07,320 Speaker 1: so you know, I I kind of looked up to 624 00:31:08,200 --> 00:31:10,800 Speaker 1: the people who I thought of as the nonconformists, you know, 625 00:31:10,840 --> 00:31:13,800 Speaker 1: the original thinkers who were willing to to go against 626 00:31:13,800 --> 00:31:16,880 Speaker 1: the grain and challenge the status quo and you know, 627 00:31:16,920 --> 00:31:19,560 Speaker 1: take big risks, and they are the people who drive 628 00:31:19,600 --> 00:31:21,240 Speaker 1: a lot of the creativity and change in the world. 629 00:31:21,720 --> 00:31:23,600 Speaker 1: You know, if if you think about whether it's you know, 630 00:31:23,680 --> 00:31:26,280 Speaker 1: tech entrepreneurs, you know a lot of people will say 631 00:31:26,360 --> 00:31:29,800 Speaker 1: Steve Jobs, Jeff Bezos, Elon Musk or you know, I 632 00:31:30,000 --> 00:31:32,760 Speaker 1: think social change too. If you think about Gandhi or 633 00:31:32,840 --> 00:31:36,080 Speaker 1: Rosa Parks or Martin Luther King Jr. Or Abraham Lincoln. Right, 634 00:31:36,120 --> 00:31:38,520 Speaker 1: these were all people who are willing to stand up 635 00:31:38,560 --> 00:31:42,200 Speaker 1: for their ideas against a majority that that didn't really 636 00:31:42,240 --> 00:31:45,320 Speaker 1: see it. And I think that you know, they do 637 00:31:45,560 --> 00:31:47,960 Speaker 1: sort of run the world. But a lot of people 638 00:31:48,000 --> 00:31:50,360 Speaker 1: who operate this way get shot down because they don't 639 00:31:50,360 --> 00:31:53,520 Speaker 1: know how to champion their ideas effectively. And so, you know, 640 00:31:53,560 --> 00:31:55,960 Speaker 1: I guess I wrote Originals to say, look, we all 641 00:31:56,000 --> 00:31:58,600 Speaker 1: have creative ideas, creativity is not the problem for most 642 00:31:58,600 --> 00:32:01,080 Speaker 1: of us. Where we've struggle is what we do after 643 00:32:01,120 --> 00:32:02,880 Speaker 1: we have an idea. How do we know if it's 644 00:32:02,920 --> 00:32:04,760 Speaker 1: any good? How do we speak up so that other 645 00:32:04,760 --> 00:32:09,320 Speaker 1: people really hear us and take a seriously exactly exactly, So, 646 00:32:09,480 --> 00:32:12,200 Speaker 1: I really wanted to write the sequel to creativity. You know, 647 00:32:12,440 --> 00:32:15,000 Speaker 1: I'm a relatively new parent, and I know you have 648 00:32:15,040 --> 00:32:18,360 Speaker 1: three congratulations thanks, no doubt you're parenting at him in 649 00:32:18,400 --> 00:32:21,360 Speaker 1: a totally evidence based, you know, data driven, brilliant way. 650 00:32:21,800 --> 00:32:24,040 Speaker 1: But hold on a second. I do not want to 651 00:32:24,080 --> 00:32:26,160 Speaker 1: be one of those psychologists who screws up at kids. 652 00:32:27,840 --> 00:32:30,240 Speaker 1: I know a few of them actually, But anyway, what 653 00:32:30,240 --> 00:32:34,760 Speaker 1: what are some things I can do because obviously I'm 654 00:32:34,800 --> 00:32:37,840 Speaker 1: already screwing up my kid it's seventeen months old. To 655 00:32:38,240 --> 00:32:42,000 Speaker 1: encourage her to, you know, not just achieve great things, 656 00:32:42,000 --> 00:32:44,640 Speaker 1: but also to be a good and happy person. Well, 657 00:32:44,680 --> 00:32:46,640 Speaker 1: I think when it comes to building resilience and kids, 658 00:32:47,120 --> 00:32:49,880 Speaker 1: the first thing I would say is that I think 659 00:32:49,920 --> 00:32:52,560 Speaker 1: of of everything that that I've learned and that that 660 00:32:52,600 --> 00:32:55,600 Speaker 1: we read about and studied, the thing that kids often 661 00:32:55,640 --> 00:32:58,800 Speaker 1: need most is to feel that they matter and mattering. 662 00:32:58,880 --> 00:33:01,720 Speaker 1: Is this this idea that so bologists study, which says, 663 00:33:01,840 --> 00:33:03,959 Speaker 1: you know, you feel that you matter when you know 664 00:33:04,080 --> 00:33:07,160 Speaker 1: that other people notice you, care about you, and rely 665 00:33:07,280 --> 00:33:09,840 Speaker 1: on you. And I think most parents are pretty good 666 00:33:09,840 --> 00:33:12,360 Speaker 1: at the first two right, paying attention to our kids 667 00:33:12,600 --> 00:33:15,400 Speaker 1: as long as we're not distracted by digital devices, check 668 00:33:16,160 --> 00:33:18,160 Speaker 1: you know, caring about our kids. We we go out 669 00:33:18,200 --> 00:33:19,760 Speaker 1: of our way to show our kids that we love 670 00:33:19,800 --> 00:33:22,920 Speaker 1: them and tell them regularly. Good on that front too. 671 00:33:23,480 --> 00:33:25,520 Speaker 1: But then to know that you matter, you also have 672 00:33:25,560 --> 00:33:27,920 Speaker 1: to feel that other people rely on you. And this 673 00:33:27,960 --> 00:33:30,360 Speaker 1: is where I think we screw up. We don't count 674 00:33:30,400 --> 00:33:32,440 Speaker 1: on our kids enough, and we put them in a 675 00:33:32,480 --> 00:33:36,080 Speaker 1: position where we solve problems for them, especially for helicopter parents. 676 00:33:36,800 --> 00:33:38,440 Speaker 1: And so you know, one of the ways that you 677 00:33:38,480 --> 00:33:40,560 Speaker 1: can show your kids that they matter and and help 678 00:33:40,640 --> 00:33:43,160 Speaker 1: to build their resilience is to ask them for advice. 679 00:33:43,640 --> 00:33:45,880 Speaker 1: I've actually found myself doing this with that with our 680 00:33:45,920 --> 00:33:48,840 Speaker 1: with our daughters. When I was preparing for a speech 681 00:33:49,120 --> 00:33:51,000 Speaker 1: two years ago, I was I was asked to give 682 00:33:51,040 --> 00:33:54,280 Speaker 1: a TED talk, and I was terrified. I had gotten 683 00:33:54,320 --> 00:33:56,560 Speaker 1: more and more comfortable doing public speaking, but this is 684 00:33:56,600 --> 00:33:59,120 Speaker 1: a whole different kind of stage, and I thought, this 685 00:33:59,160 --> 00:34:01,160 Speaker 1: is a This is a per fick moment to you know, 686 00:34:01,240 --> 00:34:03,480 Speaker 1: to show our kids that they matter. And so I 687 00:34:03,520 --> 00:34:05,520 Speaker 1: went to our oldest daughter and I said, you know, 688 00:34:05,760 --> 00:34:08,120 Speaker 1: I'm nervous about this speech. What advice would you give me? 689 00:34:09,000 --> 00:34:11,040 Speaker 1: And she gave me a few tips. She said, you 690 00:34:11,080 --> 00:34:13,440 Speaker 1: know you should you should practice it a bunch of times, 691 00:34:14,040 --> 00:34:17,040 Speaker 1: and uh, you know, maybe you should. Also, you know, 692 00:34:17,120 --> 00:34:19,640 Speaker 1: you should think happy thoughts right before you give your talk. 693 00:34:20,520 --> 00:34:24,520 Speaker 1: So long story short, you know, a couple of weeks later, 694 00:34:24,760 --> 00:34:27,560 Speaker 1: she was in a school play and she was nervous, 695 00:34:27,640 --> 00:34:29,560 Speaker 1: and instead of telling her what to do, I got 696 00:34:29,640 --> 00:34:32,200 Speaker 1: to repeat her own advice back to her and say, 697 00:34:32,320 --> 00:34:34,440 Speaker 1: you know what, what advice did you give me? And 698 00:34:34,480 --> 00:34:36,840 Speaker 1: then she was able to tackle the problem on her own. 699 00:34:37,600 --> 00:34:40,839 Speaker 1: So that advice giving you know, sort of experience for her. 700 00:34:41,000 --> 00:34:43,560 Speaker 1: It's signaled to her a few things. One, I trust 701 00:34:43,600 --> 00:34:47,439 Speaker 1: her to handle her her own problems. Two, she has, 702 00:34:47,600 --> 00:34:49,840 Speaker 1: you know, some of her own ideas instead of relying 703 00:34:49,880 --> 00:34:52,359 Speaker 1: on mine, and that's a source of strength. And three 704 00:34:52,400 --> 00:34:54,839 Speaker 1: I also get to hear her suggestions and maybe edit 705 00:34:54,880 --> 00:34:56,600 Speaker 1: them a little bit so that I can teach her 706 00:34:56,640 --> 00:34:59,319 Speaker 1: some good strategies. That's really good advice. I've read so 707 00:34:59,400 --> 00:35:03,560 Speaker 1: much parents advice and in my day, and I've never 708 00:35:03,600 --> 00:35:08,360 Speaker 1: read that or heard anybody talk about helping kids understand 709 00:35:08,400 --> 00:35:11,360 Speaker 1: that they matter. I've certainly read so many books and 710 00:35:11,560 --> 00:35:15,640 Speaker 1: articles about overparenting and helicopter parenting and raising sort of 711 00:35:15,680 --> 00:35:19,840 Speaker 1: these not only entitled Everybody Wins a Trophy Kids. But 712 00:35:20,040 --> 00:35:22,719 Speaker 1: I want to ask you about your podcast called work Life. 713 00:35:22,760 --> 00:35:24,399 Speaker 1: First of all, are you enjoying it at him? Oh? 714 00:35:24,440 --> 00:35:27,279 Speaker 1: I'm having a blessed thank you for asking this? Is 715 00:35:27,360 --> 00:35:31,280 Speaker 1: this is so much easier than writing well. It's also 716 00:35:31,480 --> 00:35:34,800 Speaker 1: it's also fun just to talk to interesting people. I'm assuming, 717 00:35:34,880 --> 00:35:38,640 Speaker 1: and I know you're focusing on businesses that are highly 718 00:35:38,680 --> 00:35:42,879 Speaker 1: functional but often unconventional. So I'm curious. Can you give 719 00:35:42,960 --> 00:35:46,560 Speaker 1: us a few examples of the businesses that you've explored 720 00:35:46,600 --> 00:35:49,719 Speaker 1: on your podcast. Yeah. So the idea for for work 721 00:35:49,760 --> 00:35:52,719 Speaker 1: Life was I would pick organizations that go to the 722 00:35:52,719 --> 00:35:55,080 Speaker 1: extreme on something that I wish everyone got a chance 723 00:35:55,080 --> 00:35:58,880 Speaker 1: to experience. So I wanted to do an episode on creativity, 724 00:35:59,040 --> 00:36:01,280 Speaker 1: and I got to go into the Daily Show writer's 725 00:36:01,360 --> 00:36:04,920 Speaker 1: room and figure out how they they go from basically 726 00:36:04,920 --> 00:36:08,200 Speaker 1: a blank slate at nine am to you know, hilarious 727 00:36:08,200 --> 00:36:11,240 Speaker 1: show by Evening, which was just one of the coolest 728 00:36:11,239 --> 00:36:14,960 Speaker 1: experiences I've ever had. I that I'm jealous me too. 729 00:36:15,000 --> 00:36:17,479 Speaker 1: Actually I was half tempted to quit my job and 730 00:36:17,600 --> 00:36:19,480 Speaker 1: try to get one there, but they were not hiring 731 00:36:19,640 --> 00:36:21,840 Speaker 1: so and I don't think they would take me anyway. 732 00:36:22,000 --> 00:36:24,400 Speaker 1: Oh yeah, Dorothy, White Jewish guys are not who they 733 00:36:24,480 --> 00:36:27,560 Speaker 1: hire ever, So probably I was gonna ask you was 734 00:36:27,600 --> 00:36:30,640 Speaker 1: it very male dominated? Because I think comedy is sort 735 00:36:30,640 --> 00:36:33,560 Speaker 1: of one of those fields where women do not get 736 00:36:33,960 --> 00:36:36,600 Speaker 1: their just do in my personal opinion, what was it like? 737 00:36:36,680 --> 00:36:39,400 Speaker 1: There's what I expected, And they have done a phenomenal 738 00:36:39,480 --> 00:36:43,080 Speaker 1: job on diversity, so they have a really strong male 739 00:36:43,160 --> 00:36:48,080 Speaker 1: female balance. They also have many many racial minority groups covered, 740 00:36:48,120 --> 00:36:50,719 Speaker 1: as well as people from outside the US working as 741 00:36:50,760 --> 00:36:53,640 Speaker 1: writers and producers and on air talent. It's the most 742 00:36:53,680 --> 00:36:56,200 Speaker 1: diverse writer's room I've ever seen, which is a huge 743 00:36:56,200 --> 00:36:58,640 Speaker 1: priority for the show. It started in the John Stewart days. 744 00:36:58,920 --> 00:37:02,359 Speaker 1: Trevor Noah has has continued it and expanded it and 745 00:37:02,440 --> 00:37:04,160 Speaker 1: you know, dating back to that two has an eight, 746 00:37:04,160 --> 00:37:08,120 Speaker 1: two hausand nine uh. They introduced a blind review system, 747 00:37:08,200 --> 00:37:10,919 Speaker 1: kind of like the blind auditions that orchestras did, where 748 00:37:10,920 --> 00:37:13,200 Speaker 1: they had, you know, people play from behind a curtain 749 00:37:13,280 --> 00:37:14,879 Speaker 1: so you couldn't see if it was a manner of women. 750 00:37:14,960 --> 00:37:17,480 Speaker 1: And all of a sudden, people realize, whoa women are 751 00:37:17,520 --> 00:37:20,040 Speaker 1: really good? We've been overlooking them right, and orc that 752 00:37:20,160 --> 00:37:24,160 Speaker 1: the We actually went to the Boston Symphony and recorded 753 00:37:24,480 --> 00:37:28,319 Speaker 1: a blind audition and it changed the It changed the 754 00:37:28,400 --> 00:37:33,799 Speaker 1: complement of male female orchestra members dramatically. I think they're 755 00:37:33,800 --> 00:37:38,600 Speaker 1: now of national symphonies or women. And I always said, well, 756 00:37:38,600 --> 00:37:40,440 Speaker 1: you have to wear sneakers because no one can hear 757 00:37:40,480 --> 00:37:43,440 Speaker 1: your high heels when you're walking across the stage, or 758 00:37:43,440 --> 00:37:45,879 Speaker 1: you have to put a carpet on there. But um, 759 00:37:45,920 --> 00:37:47,919 Speaker 1: you know that's what I'm talking about when it comes 760 00:37:47,960 --> 00:37:52,000 Speaker 1: to real policies that remove these biases. Yeah, I think 761 00:37:52,080 --> 00:37:54,080 Speaker 1: I think that's so critical, and you know they're they're 762 00:37:54,080 --> 00:37:56,640 Speaker 1: often wrinkles in doing that. So you know, you think, okay, 763 00:37:56,719 --> 00:37:58,960 Speaker 1: we we do the blind submission, that's going to fix 764 00:37:59,280 --> 00:38:02,719 Speaker 1: late night right rooms. But you you actually watched in 765 00:38:02,719 --> 00:38:05,000 Speaker 1: the past few years a bunch of other writer's rooms 766 00:38:05,000 --> 00:38:08,040 Speaker 1: follow the daily shows the lead they had blind submissions 767 00:38:08,400 --> 00:38:11,280 Speaker 1: and they still ended up with mostly white men. Because 768 00:38:11,400 --> 00:38:13,120 Speaker 1: you know that the people in the room were a 769 00:38:13,120 --> 00:38:16,080 Speaker 1: bunch of white men and that was their taste. And 770 00:38:16,160 --> 00:38:17,920 Speaker 1: so you know that you need to make sure that 771 00:38:17,920 --> 00:38:21,160 Speaker 1: your evaluators are as diverse as your applicants interest, which 772 00:38:21,200 --> 00:38:22,960 Speaker 1: I think is often a missing part of the process. 773 00:38:22,960 --> 00:38:24,879 Speaker 1: And that's I think part of where The Daily Show 774 00:38:24,880 --> 00:38:28,760 Speaker 1: has nailed it. That's so interesting. I love that before 775 00:38:28,800 --> 00:38:31,879 Speaker 1: we go there's some unconventional adam grant advice. So we're 776 00:38:31,880 --> 00:38:34,000 Speaker 1: going to do a quick lightning round and you could 777 00:38:34,040 --> 00:38:36,839 Speaker 1: explain what the heck you mean by some of these things, 778 00:38:36,880 --> 00:38:40,839 Speaker 1: because they're very counterintuitive, as they say. So one, don't 779 00:38:40,840 --> 00:38:45,799 Speaker 1: be your authentic self, huh in one sentence or less. 780 00:38:47,040 --> 00:38:49,400 Speaker 1: I think that too many people use authenticity as an 781 00:38:49,440 --> 00:38:52,680 Speaker 1: excuse for saying things that are hurtful or inappropriate. And 782 00:38:52,719 --> 00:38:55,040 Speaker 1: instead of asking what's inside and how do I bring 783 00:38:55,080 --> 00:38:57,360 Speaker 1: that to the outside world, we should go outside in 784 00:38:57,400 --> 00:39:00,800 Speaker 1: and be sincere and say who's the person I claim 785 00:39:00,880 --> 00:39:02,640 Speaker 1: to be? And then how do I make sure I 786 00:39:02,680 --> 00:39:05,440 Speaker 1: follow up and actually live that. By the way, the 787 00:39:05,440 --> 00:39:08,759 Speaker 1: most overused word in the English language right now, in 788 00:39:08,800 --> 00:39:13,120 Speaker 1: my opinion, is authentic. But you're saying that that's not 789 00:39:13,239 --> 00:39:16,359 Speaker 1: necessarily a positive thing. Yeah, I think you know when 790 00:39:16,400 --> 00:39:18,320 Speaker 1: when you look at the if you look at authenticity 791 00:39:18,360 --> 00:39:22,360 Speaker 1: at work, the studies show that the more you value authenticity, 792 00:39:22,440 --> 00:39:25,520 Speaker 1: the lower your performance evaluations and the lower your likelihood 793 00:39:25,520 --> 00:39:29,080 Speaker 1: of getting promoted because you you end up sort of 794 00:39:29,080 --> 00:39:32,359 Speaker 1: not concerned enough about what other people think. And I'm 795 00:39:32,400 --> 00:39:35,080 Speaker 1: not saying anyone should be inauthentic. What I am saying 796 00:39:35,200 --> 00:39:37,600 Speaker 1: is you need to find a balance between what's authentic 797 00:39:37,600 --> 00:39:40,240 Speaker 1: and what's effective. Okay, another piece of adom grant advice. 798 00:39:40,440 --> 00:39:43,000 Speaker 1: It's okay for kids to fight, by what you mean, argue, 799 00:39:43,080 --> 00:39:46,120 Speaker 1: not like beat each other up. Oh, I was so 800 00:39:46,160 --> 00:39:48,520 Speaker 1: fascinated by the data on this. If you study highly 801 00:39:48,560 --> 00:39:51,520 Speaker 1: creative adults, it turns out that they tend to be 802 00:39:51,600 --> 00:39:55,280 Speaker 1: raised in families growing up where there were more arguments, 803 00:39:56,000 --> 00:39:59,480 Speaker 1: you know, not fist fights, but real heated debates. And 804 00:39:59,680 --> 00:40:02,440 Speaker 1: I think a reason for that is that it teaches 805 00:40:02,560 --> 00:40:05,719 Speaker 1: kids not to just listen to whatever one adult or 806 00:40:05,760 --> 00:40:08,040 Speaker 1: two adults says. Right If if as if his parents 807 00:40:08,400 --> 00:40:11,319 Speaker 1: you always present a united front, then kids just learn 808 00:40:11,400 --> 00:40:14,960 Speaker 1: to follow authority figures, whereas if you watch your parents argue, 809 00:40:15,320 --> 00:40:17,440 Speaker 1: you have to think for yourself. Now, a lot of 810 00:40:17,480 --> 00:40:19,680 Speaker 1: parents are afraid of arguing in front of their kids. 811 00:40:20,320 --> 00:40:22,120 Speaker 1: You don't want to, you know, terrify them that you're 812 00:40:22,160 --> 00:40:24,440 Speaker 1: you're going to get divorced or anything. But what you 813 00:40:24,440 --> 00:40:26,240 Speaker 1: want to do is you want to model a healthy 814 00:40:26,239 --> 00:40:28,799 Speaker 1: disagreement because that teaches them how to do that themselves. 815 00:40:29,320 --> 00:40:31,160 Speaker 1: And the data show that if you look at how 816 00:40:31,200 --> 00:40:33,600 Speaker 1: well adjusted kids are, it has nothing to do with 817 00:40:33,640 --> 00:40:36,640 Speaker 1: how often their parents argue. It's about how respectfully their 818 00:40:36,640 --> 00:40:39,520 Speaker 1: parents arguing. And it's really also debate right to have 819 00:40:39,600 --> 00:40:41,840 Speaker 1: a difference of opinion I s spet. I think that's 820 00:40:42,440 --> 00:40:46,239 Speaker 1: especially relevant in this day and age where people are 821 00:40:46,320 --> 00:40:50,319 Speaker 1: getting information that affirms their point of view rather than 822 00:40:51,320 --> 00:40:55,279 Speaker 1: learning how to be critical thinkers and express how they 823 00:40:55,360 --> 00:40:58,680 Speaker 1: feel in conflict with a with an opposing point of view. 824 00:40:59,160 --> 00:41:02,160 Speaker 1: It's a huge corporate culture is more important to your 825 00:41:02,200 --> 00:41:07,479 Speaker 1: happiness than salary, title or position. I would agree with that. Yeah, 826 00:41:07,480 --> 00:41:10,800 Speaker 1: above obviously, you you need enough of a salary to 827 00:41:10,800 --> 00:41:13,000 Speaker 1: to make ends meet, and you know, to to be 828 00:41:13,040 --> 00:41:15,479 Speaker 1: able to support your family or your lifestyle outside work. 829 00:41:15,680 --> 00:41:18,120 Speaker 1: But once once you clear that bar I think a 830 00:41:18,160 --> 00:41:21,239 Speaker 1: lot of people underestimate how much culture matters. If you 831 00:41:21,239 --> 00:41:23,600 Speaker 1: look at the evidence on this one thing, you can 832 00:41:23,640 --> 00:41:27,239 Speaker 1: do is you can say, look, you're trying to diagnose 833 00:41:27,280 --> 00:41:30,319 Speaker 1: the culture of an organization, and the easiest question to 834 00:41:30,360 --> 00:41:32,759 Speaker 1: ask people is not what's your culture like or what 835 00:41:32,800 --> 00:41:36,240 Speaker 1: are your values, because you get a bunch of platitudes. Instead, 836 00:41:36,320 --> 00:41:38,680 Speaker 1: what you want to do is you want to ask 837 00:41:38,680 --> 00:41:41,440 Speaker 1: a passover question, which is, can you tell me the 838 00:41:41,480 --> 00:41:44,279 Speaker 1: story of something that happened in your organization that would 839 00:41:44,320 --> 00:41:46,759 Speaker 1: not happen elsewhere? And then you ask a bunch of 840 00:41:46,800 --> 00:41:49,120 Speaker 1: people that question and you start to hear the really 841 00:41:49,200 --> 00:41:51,760 Speaker 1: core values of the culture come out in the stories. 842 00:41:52,000 --> 00:41:56,560 Speaker 1: Brainstorming meetings are a waste of time, always not always 843 00:41:56,560 --> 00:41:58,759 Speaker 1: been on an average, if you're going to bring eight 844 00:41:58,760 --> 00:42:01,399 Speaker 1: people together in a room to rainstorm together, you would 845 00:42:01,440 --> 00:42:03,719 Speaker 1: get more ideas and better ideas if you put them 846 00:42:03,760 --> 00:42:06,680 Speaker 1: in separate rooms to brainstorm alone, interesting and just to 847 00:42:06,719 --> 00:42:10,600 Speaker 1: write down their ideas then get together and compare notes. Yeah, 848 00:42:10,640 --> 00:42:13,719 Speaker 1: because when when you let people think independently, you get 849 00:42:13,920 --> 00:42:17,560 Speaker 1: less group think. You don't have people censoring themselves, you 850 00:42:17,600 --> 00:42:20,439 Speaker 1: know who are afraid of looking stupid, and you don't 851 00:42:20,480 --> 00:42:22,759 Speaker 1: have people talking over each other, so you get more 852 00:42:22,800 --> 00:42:25,440 Speaker 1: ideas and people are more likely to share their boldest 853 00:42:25,480 --> 00:42:29,040 Speaker 1: ideas And finally one that really made me happy. Procrastination 854 00:42:29,160 --> 00:42:34,439 Speaker 1: can be good because I am a master procrastinator. Oh well, 855 00:42:34,760 --> 00:42:42,640 Speaker 1: I guess I'll tell you about that one later. I've 856 00:42:42,640 --> 00:42:45,759 Speaker 1: been I've been waiting for an opportunity. No, I you know, 857 00:42:46,040 --> 00:42:49,480 Speaker 1: I was very pleasantly surprised to discover that, you know, 858 00:42:49,520 --> 00:42:52,480 Speaker 1: procrastinations a spectrum. There are people who do it chronically, 859 00:42:52,880 --> 00:42:56,120 Speaker 1: but they're also people like me who are procrastinators where 860 00:42:56,200 --> 00:42:59,440 Speaker 1: you know, I'm constantly finishing things early. And there's a 861 00:42:59,480 --> 00:43:03,960 Speaker 1: sweet spot where people who procrastinate sometimes seem to be 862 00:43:04,040 --> 00:43:07,279 Speaker 1: more creative because they incubate more and they don't run 863 00:43:07,280 --> 00:43:10,239 Speaker 1: ahead with their their first idea. They actually have time 864 00:43:10,280 --> 00:43:13,080 Speaker 1: to develop their best idea. Excellent. Well, that was a 865 00:43:13,080 --> 00:43:17,320 Speaker 1: great lightning round. And for our final question, Brian Goldsmith, Well, 866 00:43:17,360 --> 00:43:20,600 Speaker 1: I couldn't do a podcast and not talk about Donald Trump. 867 00:43:20,920 --> 00:43:25,640 Speaker 1: So before we wrap, what have you learned about the organizational, 868 00:43:25,680 --> 00:43:32,040 Speaker 1: psychology and culture of the Trump White House? Oh? Wow? Well, look, 869 00:43:32,080 --> 00:43:34,800 Speaker 1: to me, the single biggest problem in in the White 870 00:43:34,800 --> 00:43:37,719 Speaker 1: House right now. Uh, you know, and I think there's 871 00:43:37,760 --> 00:43:40,400 Speaker 1: no shortage of officies that are getting lots of attention, 872 00:43:40,680 --> 00:43:43,920 Speaker 1: but I think the single biggest problem is that the 873 00:43:43,960 --> 00:43:47,040 Speaker 1: Trump administration is repeating the mistakes in many past presents, 874 00:43:47,680 --> 00:43:50,000 Speaker 1: which is if you look at the one of the 875 00:43:50,000 --> 00:43:53,720 Speaker 1: big differences between presidents who made decisions that are regarded 876 00:43:53,760 --> 00:43:57,520 Speaker 1: by historians and political scientists is great versus those who 877 00:43:57,560 --> 00:44:01,160 Speaker 1: had more stumbles. One of the biggest factors that distinguishes 878 00:44:01,200 --> 00:44:05,000 Speaker 1: them is having an honest broker, someone in the White 879 00:44:05,000 --> 00:44:07,440 Speaker 1: House who sits above all the heads of the different 880 00:44:07,440 --> 00:44:11,400 Speaker 1: agencies and gives, you know, really candid feedback to the president, 881 00:44:11,440 --> 00:44:14,280 Speaker 1: and the president listens to that. You know, that doesn't 882 00:44:14,280 --> 00:44:17,040 Speaker 1: That's not the only structure, of course, but I think 883 00:44:17,080 --> 00:44:19,480 Speaker 1: it illustrates that, you know, we we have a pretty 884 00:44:19,480 --> 00:44:22,920 Speaker 1: clear situation of of yes men, where we have you know, 885 00:44:22,960 --> 00:44:25,759 Speaker 1: we have a president who, like many powerful people, is 886 00:44:25,800 --> 00:44:28,520 Speaker 1: listening to the people who agree with him and dismissing 887 00:44:28,680 --> 00:44:32,360 Speaker 1: his critics. Uh. And we know that's that's horrendous for 888 00:44:32,400 --> 00:44:35,879 Speaker 1: decision processes. And so I would love to say that, 889 00:44:35,920 --> 00:44:38,120 Speaker 1: you know, if I could do one thing differently in 890 00:44:38,160 --> 00:44:40,759 Speaker 1: the White House is that currently runs. I would say 891 00:44:40,800 --> 00:44:42,600 Speaker 1: that we're going to find a bunch of people who 892 00:44:42,640 --> 00:44:46,040 Speaker 1: genuinely hold different opinions, and we're gonna We're gonna listen 893 00:44:46,040 --> 00:44:49,040 Speaker 1: to their challenges as opposed to dismissing them, shutting them down, 894 00:44:49,120 --> 00:44:52,520 Speaker 1: or firing them. Excellent. Al right, well that's good advice. 895 00:44:52,560 --> 00:44:54,759 Speaker 1: I'm sure it won will not be heated. But it's 896 00:44:54,840 --> 00:44:59,600 Speaker 1: interesting to hear your perspective, Adam Grant, Adam so great 897 00:44:59,640 --> 00:45:01,400 Speaker 1: to talk do you. We want to mention again your 898 00:45:01,440 --> 00:45:05,080 Speaker 1: new podcast is called work Life. Everyone should give it 899 00:45:05,120 --> 00:45:08,960 Speaker 1: a listen because Adam at thirty six is wise beyond 900 00:45:09,120 --> 00:45:14,160 Speaker 1: his years. Annoyingly so, I must say it's certain points, 901 00:45:14,200 --> 00:45:16,880 Speaker 1: but um, love talking to you, Adam. Thank you so 902 00:45:17,000 --> 00:45:20,080 Speaker 1: much that no, no, no, I'm teasing. This is a 903 00:45:20,080 --> 00:45:21,920 Speaker 1: treat as always. Thank you so much for having me. 904 00:45:25,880 --> 00:45:28,080 Speaker 1: Well that's the end of our show, Brian. I always 905 00:45:28,080 --> 00:45:31,840 Speaker 1: feels so much smarter and calmer after talking to Adam Grant, 906 00:45:31,960 --> 00:45:34,839 Speaker 1: even though he makes me feel like I just do 907 00:45:34,960 --> 00:45:38,320 Speaker 1: nothing every day. Yeah, it's a great combination of feeling 908 00:45:38,400 --> 00:45:41,160 Speaker 1: like a terrible person but also like maybe my life's 909 00:45:41,160 --> 00:45:43,480 Speaker 1: gonna go a little better thanks to our pot squad 910 00:45:43,520 --> 00:45:46,960 Speaker 1: behind the scenes. That's our producer Gianna Palmer, our audio 911 00:45:47,040 --> 00:45:50,960 Speaker 1: engineer Jared O'Connell, and our assistant producer Nora Richie. Also 912 00:45:51,040 --> 00:45:53,319 Speaker 1: a big thank you to my assistant Beth Demas for 913 00:45:53,440 --> 00:45:56,040 Speaker 1: keeping my life in order. Poor Beth, thank you, And 914 00:45:56,120 --> 00:45:58,839 Speaker 1: of course thanks to Emily Bean at Katie Kirk Media 915 00:45:58,960 --> 00:46:01,919 Speaker 1: Alison Bresnik, who does such a great job on our 916 00:46:01,960 --> 00:46:05,520 Speaker 1: social media front. Mark Phillips wrote our theme music. You 917 00:46:05,560 --> 00:46:09,560 Speaker 1: can find Katie all over the social media's under actual 918 00:46:09,640 --> 00:46:13,400 Speaker 1: media is the plural right, yes, under Katie Kirk. Meanwhile, 919 00:46:13,680 --> 00:46:15,960 Speaker 1: I send a lot of stuff out into the void 920 00:46:16,080 --> 00:46:20,000 Speaker 1: on Twitter, which my mother reads at. I read it 921 00:46:20,040 --> 00:46:22,759 Speaker 1: to Brian and I are the show's executive producers. Don't 922 00:46:22,800 --> 00:46:25,400 Speaker 1: forget to leave us a message with your thoughts and 923 00:46:25,520 --> 00:46:29,319 Speaker 1: feedback on the podcast. Honestly, we we can take constructive 924 00:46:29,320 --> 00:46:33,560 Speaker 1: criticism as long as it's constructive people, that's right. I'm 925 00:46:33,640 --> 00:46:38,720 Speaker 1: standing by seven at two to four four six three seven. 926 00:46:39,080 --> 00:46:42,239 Speaker 1: You can also email us at comments at currect podcast 927 00:46:42,320 --> 00:46:46,160 Speaker 1: dot com, or leave the show or view on Apple podcasts. 928 00:46:46,400 --> 00:46:48,360 Speaker 1: We love hearing from you, and the Apple stuff, by 929 00:46:48,360 --> 00:46:50,239 Speaker 1: the way, is how more people hear about the show, 930 00:46:50,280 --> 00:46:53,400 Speaker 1: so that's really important and we would appreciate it. Lately 931 00:46:53,400 --> 00:46:55,840 Speaker 1: a lot of people have been telling me that they 932 00:46:55,880 --> 00:46:58,880 Speaker 1: fall asleep listening to my podcast. I don't know whether 933 00:46:58,920 --> 00:47:02,320 Speaker 1: to be flattered or insulted, but they said my voice 934 00:47:02,360 --> 00:47:05,040 Speaker 1: is soothing, so it makes me think I should maybe 935 00:47:05,320 --> 00:47:08,640 Speaker 1: release an album of lullabies I don't know, or poetry. 936 00:47:08,800 --> 00:47:10,959 Speaker 1: And we know how much you love to sing, and actually, 937 00:47:10,960 --> 00:47:14,120 Speaker 1: can you give us a few notes? I didn't sing 938 00:47:14,200 --> 00:47:18,560 Speaker 1: anything in this episode. Twinkle twinkle maybe no, No, I'm 939 00:47:18,640 --> 00:47:22,480 Speaker 1: kind of embarrassed Pharma's anxiety right now, Brian has to 940 00:47:22,480 --> 00:47:26,640 Speaker 1: be kind of more spontaneous. Whatever, whatever floats your boat. 941 00:47:26,680 --> 00:47:31,239 Speaker 1: All right, we'll do a private record session or later. 942 00:47:31,560 --> 00:47:33,600 Speaker 1: How about nine bottles of beer on the wall, that 943 00:47:33,680 --> 00:47:36,839 Speaker 1: perfect one perfect anyway, As always, thank you so much 944 00:47:36,840 --> 00:47:38,640 Speaker 1: for listening, and we'll talk to you soon