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Speaker 1: Kenobi offers integrated and comprehensive support to maintain your entire

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Speaker 1: communication and IT infrastructures simply through a single vendor with

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Speaker 1: maximum uptime and simplicity. It's another Jubila the twenties. Me

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Speaker 1: I'm moving. Hello. Hello, my name is Seth McElroy. I'm

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Speaker 1: calling from Visa your preferred credit card. I was looking

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Speaker 1: for Tarn. Oh, yeah, this is her. Hi, Tarn. We

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Speaker 1: received an email from you regarding a question about your account,

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Speaker 1: so I'm just following up on that. Great. Yeah, I

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Speaker 1: actually had a couple of questions. Okay, perfect, I think

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Speaker 1: I can answer those for you. What's your first question? Well,

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Speaker 1: I lost my card and called last week to cancel

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Speaker 1: the one that I had lost. Um, I haven't received

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Speaker 1: a new one in the mail yet, so I just

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Speaker 1: wanted to know when I might receive it. Sure, let

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Speaker 1: me you know what, that's a good question. I'm gonna

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Speaker 1: check with my supervisor, Leonard on that. Hang on one second, okay, okay,

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Speaker 1: hey Leonard Leonard. Oh ma'am. Yeah, I'm sorry. Leonard seems

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Speaker 1: to be out of the office right now. Can I

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Speaker 1: help you with something else? Well, no, I mean I

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Speaker 1: need to I just need to know when like the

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Speaker 1: card Sard Leonard? Hello, Leonard? Has anybody seen Leonard? Yeah?

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Speaker 1: I don't think he's here right now. Is there's somebody

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Speaker 1: else that you can talk to or ask? I'm trying.

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Speaker 1: That's what I'm trying to. His name is Leonard. He

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Speaker 1: knows everything. We don't have record on it, like on

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Speaker 1: your computer or anything like that. I you know what

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Speaker 1: I have have trouble using my computer program. Leonard always

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Speaker 1: helps me with it. So, but but I can maybe

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Speaker 1: answer another question and we can wait while we're on

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Speaker 1: the phone, maybe Leonard will come back. Okay, UM. My

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Speaker 1: other question was I just don't know what my current

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Speaker 1: rate is UM, like with my HR the annual percentage rate? UM?

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Speaker 1: What does that mean for me? The rate my credit card? Yeah?

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Speaker 1: What does that mean? You don't know what that means?

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Speaker 1: Do you work for the credit card company? I do,

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Speaker 1: But I've never heard that term before? Rate? Kidding? No?

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Speaker 1: Should I know that? Yeah? You should, because this is

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Speaker 1: information that I need to know. That would be very helpful, Leonard.

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Speaker 1: I bet Leonard could explain that to me. Hang on

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Speaker 1: one second, Hey, let oh no, I'm not going to

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Speaker 1: hang on one second, Leonard. How come, you're not able

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Speaker 1: to answer any of my questions. Well, I think you

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Speaker 1: might be on the other side of the room. Hang

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Speaker 1: on real quick, okay, Leonard, Leonard, heylo Leonard, Leonard, let

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Speaker 1: the blow. Excuse me, Letard. I just ran to the

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Speaker 1: other side of the office and I think he's got

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Speaker 1: to be at lunch or something. Is everything okay? Um,

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Speaker 1: it's not really okay? No, I wish Leonard. I wish

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Speaker 1: Leonard were here. It can't be that just one guy

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Speaker 1: in your office knows everything. He knows Everything's the smartest

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Speaker 1: Guy's wrong with you? Are you? Are you okay? Is

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Speaker 1: Leonard anywhere? Has anybody saying Leonard he was just here?

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Speaker 1: You have to you have to believe me. Leonard was

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Speaker 1: just here. Leonard. I just need to answer to my question.

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Speaker 1: I know, and I want to find him too, but

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Speaker 1: we can't without Leonard. I'm freaking out. I'm freaking out.

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Speaker 1: Is this like your first day on the job or

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Speaker 1: I've been here two years years? Are you kidding? Yeah?

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Speaker 1: And I'm freaking out. I need I need you to

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Speaker 1: have like a supervisor on the phone with me. Or

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Speaker 1: I'm trying. I'm trying. Leonard is not you're trying. Yeah,

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Speaker 1: Leonard is the supervisor. I'm trying to find him. Have

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Speaker 1: you heard me? Oh my gosh, I'm not saying it's name.

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Speaker 1: You're driving me nuts. Oh I heard somebody coming down

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Speaker 1: the whole way. I think it's Leonard. Leonard. Is that

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Speaker 1: you stop shouting Leonard? Can't anybody see Leonard? Anybody? Can

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Speaker 1: you please calm down? I can't. I can't find Leonard.

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Speaker 1: This is so far. What are you doing? I'm looking

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Speaker 1: for Letard. You please stop shouting. You can help us

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Speaker 1: with our problems. How the could you even get this job?

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Speaker 1: I'm bringing any other jobs for that matter. I just

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Speaker 1: need two simple questions. Please, I know, and I'm sorry.

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Speaker 1: I can't answer that. The hands phones to anybody that

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Speaker 1: you lay eyes on right the second, I don't. They're

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Speaker 1: not qualified enough to help you. Really. Nobody else in

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Speaker 1: that office knows what APR means. Can tell me? That's

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Speaker 1: such a my APR rates. Nobody else in that office

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Speaker 1: knows this. I don't know, but it seems like a

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Speaker 1: really hard question you need to ask. It seems like

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Speaker 1: you ask somebody. I was trying to ask lend nerd

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Speaker 1: he would have the answer. Leonard Leonard is dead to me,

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Speaker 1: Leonard did not exist. Leonard is gone. Oh okay, he

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Speaker 1: is not white. Because Leonard's going to come over and

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Speaker 1: give you a head job or something. I wish. I

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Speaker 1: wish you would do that for me. You're right, because

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Speaker 1: this is actually Jewel from Brook and Jewel in the

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Speaker 1: Morning doing a phone tap on you. What. It's a joke.

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Speaker 1: Your sister Brianna set you up. What. Yeah, she said

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Speaker 1: she wanted to prank you because you always get easily

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Speaker 1: annoyed with dumb people. Oh my god, I'm gonna killed someone. Leonard. No,

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Speaker 1: that's it. Wake up every morning with jubil phone taps.

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Speaker 1: We five