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Speaker 1: Today, we're talking to a guy who's majorly stressed out

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Speaker 1: because he gave his bank information to a scammer. Brook's

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Speaker 1: husband this time, but they tried to wire money out

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Speaker 1: of his account and the bank was able to stop

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Speaker 1: most of it. Still, he lost two grands. At this point,

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Speaker 1: it's up to the bank on whether they refund him

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Speaker 1: the two thousand dollars or just say sorry, you're out

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Speaker 1: of luck and we're going to Well, this very important

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Speaker 1: decision comes down to one person, the branch manager and

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Speaker 1: our own math wizard, Jose Blagna. Hopefully he can stay

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Speaker 1: focused and listen to this man's story without getting distracted

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Speaker 1: by anything bright and colorful around him. We'll see in

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Speaker 1: your phone tap right now.

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Speaker 2: The twenties.

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Speaker 1: Hello, good morning.

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Speaker 3: This is Tom Morrow from a bank. I'm looking for

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Speaker 3: a mister Charles.

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Speaker 2: This is him.

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Speaker 3: I'm calling about some fraudulent charges were reported on your account.

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Speaker 2: Yes, thank you.

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Speaker 3: Yeah, so I see you've been talking with a few

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Speaker 3: people and there was a disagreement about who's responsible.

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Speaker 2: Well, yes and no, there's not really a disagreement. I

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Speaker 2: know who's responsible. It's you, guys, sir.

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Speaker 3: I understand you're frustrated. Okay, I'm the supervising branch manager,

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Speaker 3: so I make the final decisions, and I would I

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Speaker 3: would love to hear your side. That's why I'm calling.

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Speaker 2: Okay, finally I'm speaking to somebody who actually make a

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Speaker 2: freaking decision.

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Speaker 3: So correct, I'm gonna take some notes.

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Speaker 2: I got a phone call from someone saying it was

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Speaker 2: bank and saying that there were some things going on.

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Speaker 2: They needed to validate a out number.

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Speaker 3: So I'm sorry, can you hold on one second?

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Speaker 2: What hey? Excuse me over here? What is going on?

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Speaker 4: He's coming? Yay ya?

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Speaker 2: Are you seriously stopping for I want to pop? I

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Speaker 2: want one? You a child?

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Speaker 3: No? Where are you going?

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Speaker 2: Are you even at the bank? You're getting ice cleans?

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Speaker 3: Yeah? No, I'm I'm just working from home today. So

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Speaker 3: I'm on my porch taking calls, and you know, the

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Speaker 3: ice cream guy came.

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Speaker 2: By, and are you kidding me?

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Speaker 3: Right now? I apologize, I'm now. I'm one hundred percent though,

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Speaker 3: So you go ahead and I will listen.

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Speaker 2: It doesn't sound like you want to listen to me

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Speaker 2: and my important complaints because you're sitting there trying to

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Speaker 2: get ice cream.

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Speaker 3: Right. Oh my god, I'm listening.

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Speaker 2: I can hear the music.

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Speaker 3: Hey, listen, I'm going up at the phone down for

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Speaker 3: like a half a second. Okay, just in case he

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Speaker 3: sees me. Hold on one second.

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Speaker 4: No, no, hey, ice cream guy, do you have any

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Speaker 4: strawberry shortcakes?

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Speaker 2: Hey?

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Speaker 3: Hey, straw.

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Speaker 2: Please slipping taking two thousand dollars away from me and

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Speaker 2: you're trying to get some freaking straw ice cream? Are

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Speaker 2: you out?

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Speaker 3: Sorry? For some reason, I just have ice cream on

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Speaker 3: the brain right now.

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Speaker 2: It's just it's because you're out on the porch. Go inside,

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Speaker 2: shut the door, close the windows, and you won't hear

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Speaker 2: it anymore.

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Speaker 3: Well, it's a very warm day, so I was hoping

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Speaker 3: to get some you know, relaxing. I was hoping to

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Speaker 3: get some ice cream. Actually, hey, oh my god, what

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Speaker 3: is your problem? Come on, I'm standing on my porch

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Speaker 3: waving with my shirt off, and you're not stop.

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Speaker 2: How do you run a bank? Hold?

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Speaker 4: Don't leave?

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Speaker 2: Hey, hey, hey, I was talking to you.

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Speaker 3: Hello, I'm back. I'm back. Sorry. You were saying you're

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Speaker 3: having an issue with with money or something.

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Speaker 2: You don't even remember what the hell we were talking about.

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Speaker 3: I remember something about strawberry shortcake ice cream. Listen, I'm

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Speaker 3: in Is that what the scammers bought with the money

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Speaker 3: that was stolen.

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Speaker 2: You know what you need to do. Transfer me, Please

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Speaker 2: transfer me to somebody inside their own house, not craving

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Speaker 2: ice cream.

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Speaker 4: Hello, Budgie Bob, budgye, Buddy, I'm gonna catch you. No,

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Speaker 4: you come back here, don't you speed up.

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Speaker 2: It's a freaking circus. I'm done. I'm done.

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Speaker 3: I'm sorry, man, I can't rEFInd your money. I don't

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Speaker 3: work for the bank. I work for a radio station.

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Speaker 3: Why this is all prank call from your business partner Jason.

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Speaker 2: To do this.

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Speaker 3: Oh, he's the one who set you up for this

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Speaker 3: prank phone call. Man, Jason, you just got phone tap. Man.

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Speaker 3: You're on Brook and Jeffrey in the morning.

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Speaker 2: Jason, if you're listening to this right now, I am

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Speaker 2: going to drive an ice cream truck and park it

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Speaker 2: in front of your house and two subject.

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Speaker 3: Oh, don't get mad at Jason. Man, he was just

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Speaker 3: trying to make you laugh. He told us you've been

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Speaker 3: super stressed out about these fraud charges. Man, he just

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Speaker 3: wants you to laugh, he said, you can really upset.

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Speaker 2: I was wondering why Bank Energy was acting like a

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Speaker 2: six year.

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Speaker 3: Old I wish I was acting like a six year old.

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Speaker 3: They got the ice cream and I did it.

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Speaker 2: That's why you got a trip. Them wake up every

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Speaker 2: morning with phone taps weekday mornings on the twenties, Brooke

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Speaker 2: and Jeffrey in the morning